HP 3100 User Manual
HP 3100 F ax ser ies Us er Guide
HP 3100 Fax series User Guide
Copyright informati on © 2008 Copyright Hewlett-Packard Development Company, L . P. Hewlett-Packar d Company notices The information con t ained in this document is su bject to change without notice. All rights reserved. Reprod uction, adaptation, or tran slation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed un der copyright laws. The only warranties for HP prod ucts and services are set forth in the e xpress warranty statements accompanying such products and services. Noth ing herein should be cons trued as constituting an additional war ranty. HP shall not be liable for technica l or editorial errors or o missions contained herein. Safety information Always follow basic safety precautions when using this produ ct to reduce risk of injury from fire or electric shock. 1. Read and un derstand all instructions in the doc umentatio n that comes w ith the HP Fa x. 2. Use only a g rounded electrical outlet when con necting this produc t to a power source. If you do not know whether the outlet is gro unded, check with a qualified electrician . 3. Observe all warnings and instructions marked on th e product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this prod uct near water, or when you a r e wet. 6. Install the pr oduct securely on a stable s urface. 7. Install the pr oduct in a protected location where no one ca n step on or trip over the line cord, and the line cord cannot be damaged. 8. If the produc t does not operate normally, see Maintain and troubleshoot . 9. There are no user-se rviceable parts inside. Refer servicing to qualified service personnel.
Contents 1 Get started Find other resources for the prod uct ............... ............................................ ..............................5 Understand the HP Fax parts........................ . ......................... ... ............. .................................. .5 Front view................. . ........ .................................. .. ............... ........................................ ........6 Back view............ ...................... ..................... ............. ...................... ..................... ....... ..... ...6 Control panel buttons and lights................... .... .................................. .... ............... ...............7 Load full-size paper................................................................ ........................................... .........8 Load originals............................................................. .................................................... ..........10 Change HP Fax settings..... ................ . ....... . .... ................ ............................. ................ .......... ..11 Send a basic fax..................... .. ................ .. ....... ................................... .. ....... ................... ........11 Set the answer mode....... ........................... ............................ ................ ............................. . ....12 Set up faxing for the HP Fax .................................... .................................................... .......... .12 Set up faxing (parallel phone systems)............................. ........................ .........................13 Serial-type fax setup......................... .... .......................................... ................................... .14 2U s e t h e H P F a x Control panel menus........................................................................................... ................. ....15 Use control panel menus................ ....................................... ........................ ......................... ..16 Control-panel message types...................... . ............ ............................................. ...................1 6 Text and symbols........ ...................... ..................... ............. ...................... ............ ............. .......17 Type numbers and text on the control-panel keyp ad.......... .............. .............. ............ .......17 To enter text........ ...................... ..................... ...................... ..................... ............ ........ 17 To enter a space, pause, or symbol............................... ..............................................18 To erase a letter, number, or symbol.... .................... ................................... .................18 Available symbols for dialing fax numbers ................. ....................... ..................... ............18 Set up speed-dial entries..... . ............ .......................................... ......................................... . ....18 Set up fax numbers as speed-dial entries or groups................... .......................................19 Set up speed-dial entries............ .............................................. .......................... ..........19 Set up a speed-dial group.................................................... ....................................... .19 Print and view a list of speed-dial entries............................................................. ..............20 Select print media..................... ...................................... ...................... ............................ . .......20 Tips for selecting and using print media................... ..........................................................20 Understand specifications for supported media........ ................ ................... ................ ......21 Understand supported si zes................ .................................................. .......................21 Understand supporte d media type s and weights... ............ ............ ............... ............. ..21 Set minimum margins.......... ........................ ........................................... ............................21 1
3F a x Send a fax..................................................................................................................... ...........22 Send a fax manually from a phone................... . ............... ..................................................22 Send a fax using monito r dialing.................................. ................................... ...................24 Send a fax from memory....................................................................................................24 Schedule a fax to send later....................................... ........................................................25 Send a fax to multiple recipients.. ................. ............................... ................. ......................25 Send a color original or image/embedded picture fax..... ................. .................... ..............26 Change the fax resoluti on and Lighter/Darke r settin gs.............. ........... ............ ............. ....27 Change the fax resolution....... ................ ..... ......... ............................ ................ . ......... ..27 Change th e Lighter / Darker setting................ ............................................................28 Set new default settings ............................................ ...................................................28 Send a fax in Error Correction Mode..................................................................................29 Receive a fax................. .................................... ...................... .................................... ... ..........29 Receive a fax manually .................................. ........................................................ ............29 Set up backup fax re ception...................... ... .............. ........................................................30 Reprint received faxes from memory........... ................................ ................. ......................31 Poll to receive a fax.......................................................................................................... ..31 Forward faxes to another number ............. .................................... ................................ .....32 Set the paper size for received fa xes..................................................................... ............32 Set automatic reduction for incoming faxes. ................................ ................................. ......33 Block junk fax number s......................................................... .............................................33 Set the junk fax mode........................ ............................................ .......................... . ....33 Add numbers to the junk fax list ......................... ........................... ...............................34 Remove numbers from the junk fa x list...................................... ................................. .3 4 Change fax settings....... ....................... ..................................... .. ........... ............................ ......35 Configure the fax header............ ............... .........................................................................35 Set the number of rings bef ore answering.. .................. ................................ .................... ..35 Change the answer ring pattern for distinctive ring..................... ..................... ..................36 Set the fax error correction mode............ ... ...................................................... .... ..............36 Set the dial ty pe............... ........................................ ..................... . ..... ....................... ..... ....36 Set the redial option s............................... .......................................... ................................ .37 Set the fax speed............... ............................ ............................. ........................... ........... ..37 Fax over the Internet.......................................................................................................... ......38 Cancel a fax....... ........................... ................ .......................... ................. ...................... ...........38 4C o p y Make copies from the control panel..................... .............................. .............................. .........39 Change the copy settings........... ............................... ............................................................. ..39 Set the number of copies............... ............................ ................ ........................... ................. ...40 Set the copy paper size..................................... ... ....... ............................................ ............. ....40 Set the copy paper ty pe.......... ................ . .... ................ ............................. ................ ............ ... .40 Change copy speed or quality............................................................... ...................................4 1 Resize an original to fit on to letter or A4 pape r................. ...................... ..................... ............41 Copy a legal-size document onto let t er paper..........................................................................42 Adjust the lightness and darkness of your copy................................................... ....................42 Enhance blurred areas of yo ur copy............... ................. ............................ .............................42 Enhance light areas of your copy.............................................................................................43 Cancel a copy job... ............................................................... .................................... ........ . .. ....43 2
5 Confi gure and manage Manage the HP Fax.......... ................ ............................ ................ .......................... .............. ....44 Use reports.................... ...................................................... . ................ . ....... ................. ...........44 Print fax confirmation reports....... . .... ................. .............................. ................ ...................44 Print fax error reports....... ................ .............................. ................ ............................ . ...... .. 45 Print and view the fax log.................................... .................................................... ...........45 Test fax setup.......................... . ................ .. ....... .................................. ........................... ..........46 The fax test failed........................................................ .... ............................................. .. . .........46 6 Maintain a nd troubleshoot Work with print cartridges..... ................................................... ............................................. ....51 Print cartridges......... ...................... ............ ..................... . ...... ...................... .................. .... .51 Handle the print cartridges................................ ................................................ .................52 Replace the print cartridges............... .............................. ................ .............................. .....52 Align the print cartridge s................... ...................... . ...... ......................... ............................ 55 Clean the print cartridges.................................... .................................................... ...........55 Clean the print cartridge contacts........ ................................ ............................ ...................56 Clean the area around the ink nozzles...............................................................................57 Store print cartridges......................................................................................................... .58 Clean the HP Fax......................................................................................................... .. .... ......59 Clean the glass strip................................................ .......................................................... .59 Clean the white strip........................ ............................................. ..................................... .60 Clean the exterior............................................................................................................. ..61 Troubleshootin g tips and resources........................................ ....................................... ..........61 Solve printing problems............................... ......................................................................... ....61 Poor print quality and unexpected printouts....................................................... ......................62 Solve paper-feed problems.......................................................... ............................................ 63 Solve copy problems............................................................................................ . ............... ....63 Solve fax problems....... .. ................ . ........ ........................................ ................................... .. ....65 Troubleshoot se tup issues. ................ ............................. ............................. ................ ........... ..70 Clear paper jams................................................................... ... ......................................... .......71 Avoid paper jams................. ....................................... .................... . ............ ...................... .......72 A HP supplies and fax spec ifications Order printing supplies on line..................... ......................... ........................................... . ....... ..73 Supplies.................... .................................. .................... . .......... .................................. .............73 HP media..................... .................................... ...................... ...................................... .. .....73 Print cartridges......... ...................... ............ ..................... . ...... ...................... .................. .... .73 Physical specifications............. ............................. ................ ........................... ................... ......74 Product features and capacities...................................................................................... .........7 4 Memory specifications........................ ........................................................................ .......... ....74 Print specifications............ ............................ ................ .......................... ......................... .........74 Copy specifications.... ............................ ........................... ............................. .................... .......74 Fax specifications......................... ................................................................ .................... ........75 Environmental specif ications........................................................................ . .......................... .75 Electrical specifications................................................................. ..................................... ......75 Acoustic emission sp ecifications (noise levels per ISO 7779)..................... .............................75 B Support and w a rran ty Obtain electronic supp ort.... ................ ............................ ............................. ......................... ....77 Contents 3
Obtain HP telephone sup port...................................................................................................7 7 Before you call................... ........................................ ....................... .............................. ... .77 Support process............................................................................. ................................... .78 HP support by phone.............. ........... .............................. .......................................... .........78 Phone support period...................................................................................................78 Placing a call................ .................... ............. ..................... ...................... ............. ........ 78 After the phone support period.................. ...................................................................78 Additional warranty option s............................................ ............................................ ........78 Prepare the HP Fax for shipment............................ .................................................................78 Pack the HP Fax.......... ................ .......................... ................ . ....... . .... ............... ................ .......79 Warranty................... ..................................................... ............................................... ............80 C Regulator y informatio n FCC statement...... ..................... ...................... ...................... ............ ...................... ......... ........81 Noise emission statement for German y.................................... ............................ ...................82 Notice to users of the U.S. teleph one network: F C C requirements..........................................82 Notice to users of the Canadian telephone network....................... .. ........................ ................83 Notice to users in the European Econ omic Area.......... ........................................... .................83 Regulatory mo del number........................................................................................................ 84 Environmental product stew ardship program...........................................................................84 Paper use........................................................... ... .................................... .. .................. .....84 Plastics.............................................. .. ............... ........................................................ ........84 Material safety data sheets.... ................ .............................. .............................. ................ .84 Energy consumption....................... .......................................... ........................ ..................84 Recycling program............... ........................... ................ ............................. ................ ....... 84 HP inkjet supplies recy cling program....................... ......................... .......................... .......84 Disposal of wa ste equ ipment by users in private ho useholds in the European Union.............................................. ............................................................................ ........86 Declaration of conformity. . ............ .......................................... ........................................... ... .... 87 Index ........ ................................................................................. ...................................... ...............88 4
1 Get started This guide provide s detail s about how to use the HP Fax and t o resolve problems. ⢠Find other re sources for the produ ct ⢠Understand the H P Fax parts ⢠Load full -size paper ⢠Load or iginals ⢠Change HP Fax set tings ⢠Send a basi c fax ⢠Set the answer m ode ⢠Set up faxing for the HP Fax Find other resources for the product You can obtain pr oduct informatio n and further trouble shooting resou rces that are not included in t his guide from the following resources: Resource Description Locatio n Setup poster Provides illustrated setup information. A printed version of the document is provided with the HP Fax. Control panel Provides status, error, and warning information about operations. For more information, see Control panel buttons and lights . Logs and reports Provides information about events that have occurred. For more information, see Configure and manage . HP Web sites If you have Internet access, you can get help and suppor t from the HP Web sites. These Web sites offer technical support, supplies, and ordering information. www.hp.com/support www.hp.com HP telephone suppor t Lists information to contact HP. During the warranty period, this support is often free of charge. For more information, see Obtain HP telephone support . Understand the HP Fax parts ⢠Front view ⢠Back view ⢠Control panel buttons and lights Understand the HP Fax parts 5
Front view 1 Document feeder tray 2 Control panel display 3 Paper guides 4 Control panel 5 Print cartridge door 6 Input tray 7 Tray extender 8 Paper-width guide 9 Document catcher 10 Document catcher exten der 11 Handset Back view Chapter 1 6 Get started
1 Power connection 2 Fax ports (1-LINE and 2-EXT) 3 Rear door 4 Rear door access tab Control panel buttons and lights The follow ing diagra m and related t able provide a quick refe rence to the cont rol panel features. Label Icon Name and Description 1 Speed Dial : Selects a speed dial number 2 Lighter / Darker : Lightens or darkens black- and-wh ite faxes being sent 3 Fax Resolution : Adjusts the resolution for black-and-wh ite faxes being sent 4 Attention light: When blinking, the attenti on light indicates an error has occurred that requires your attention 5 Display: View menus and message s 6 Back : Moves you one level up in the menu Understand the HP Fax parts 7
Label Icon Name and Description 7 Left arrow: Decrease values on the display 8 OK : Selects a menu or a setting on the display 9 Right arrow: Increases values on the display 10 Setup : Pre sents the Setu p Menu for generating reports and changing fax and other maintenance settings 11 Reports : Opens the menu of repor ts you can print 12 Cancel : Stop s a job, exits a menu, or exits settings 13 START COPY Blac k : Starts a black-and-white copy 14 START COPY Color : Starts a color copy 15 START FAX Color : Starts a color fax 16 START FAX Black : Starts a black-and-white fax 17 Fax Menu : Places the HP Fax in fax mode and presents the Fax Menu . Press Fax Menu repeatedly to scro ll through the options in the Fax Menu. 18 Copy Menu : Places the HP Fax in copy mode and pre sents the Co py Menu . Press Copy Menu repeatedly to scroll thr ough the options in the Copy Menu . 19 Keypad: Enter fax numbers, values, or text 20 Flash : C ancels a fax and brings up a dial tone. Also used to answer a call waiting 21 Answer Mode : Switches among the Answer Mode settings. Dependin g on the setting, the HP Fax automatically answers incoming phone calls, requir es you to receive the fax manually, or "listens" for fax tones. 22 Redial/Pause : Re dials the most recen tly dialed number or inserts a 3-second pau se in a fax number 23 One-touch speed dial buttons: Accesses th e first 20 speed dial number s. Press a speed dial button once to select the speed dial number presented in the left column. Press the same speed dial button a se cond time to select the speed dial number in the right column. Load full-size paper You can l oad full-size letter, A4, or lega l paper into the input tray of th e HP Fax. CAUTION: Make sure that the H P Fax is idle and silent when you loa d paper into the input tr ay. If it is servicing th e print cartridges or otherwise engage d in a task, the paper stop insid e the HP Fax might not be in place. You coul d push the paper too far forward, causing t he HP Fax to e ject blank pages. TIP: To help prevent rips, wrinkles , and curled or ben t edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme change s in temperature and humidit y might result in curle d paper that does not work well in the HP Fax. Chapter 1 (continued) 8 Get started
To load full -size paper 1. Slide the paper-width guide to its outerm ost position. 2. Fli p the tray extend er up toward you. NOTE: When yo u use legal-size paper, le ave the tray e x ten der closed. 3. Tap a stack of paper on a flat surfa ce to align the edges, and the n check the p aper for the foll owing: ⢠Make sure it is fre e of rips, dust, wrinkles, and curled or bent edges. ⢠Make sure all the paper i n the stack is the same size and type. Load full-size paper 9
4. Insert the stack of pa per into the input tray with t he short edge forward and the print side down. Sl ide the stack of paper forw ard until it st ops. TIP: If you are using lett erhead, insert the top of the page first wi th the print sid e down. For more help on loadi ng full-size paper and l etterhead, refer to the diag ram engraved in th e base of the in put tray. 5. Slide the paper-w idth guide inward until it st ops at the edge o f the pape r. Do not overload the inp ut tray; make sure the sta ck of paper fits within the in put tray and is no high er than the top of the paper-w idth guide . Load originals You can copy or fax a single or multiple-page A4 -, letter-, or legal-size docume nt by placing it in the do cument feeder tray. The document f eeder tray holds a maximum of 20 sheet s of letter- or A4-size pa per, or it holds 1 5 sheets of le gal-size paper. To load a n original in the document feeder tray 1. Load your ori g inal , with the print side down , into the document f eeder tray. Place the pages so that the top ed ge of the document goes in first. Slide the media into the automatic docume nt feeder unti l you hear a beep or see a message on the display indicating that the lo aded pages were detected. TIP: For more help o n loading originals in the automatic document f eeder, refer to the diagram e ngraved in the document feeder tra y. Chapter 1 10 Get started
2. Slide the width guides inwa rd until they stop at the left and right edges of the media . Change HP Fax settings You can change the H P Fax settings from th e control panel: To change settin gs from the control pane l 1. At the control panel, press the men u button for the function you are us ing (for exam ple, Copy Menu ). 2. To reach the option that you want t o change, use one of the followi ng methods: ⢠Press a control-panel button, and then use the left o r right arrow keys to adjust the value. ⢠Select the option from th e menu on the con trol-panel disp lay. 3. Select the value that you want, and then press OK . Send a basic fax You can easily send a si ngle- or multiple-page b l ack-a nd-white fax by using th e control panel. NOTE: If you need printed conf irmation th at your fax es were successfully sent, enable fax confi rmation before sending any faxes. TIP: You can also send a fax manual ly from a phone or by usi ng monitor dialing. These feature s allow you to control the pace of your dialing . They are also useful when you want to use a calli ng card to charge the call and you have to respond to tone prompt s while dialing. Send a basic fax 11
To send a basic fax from the contr ol panel 1. Load your orig inals. For ad ditional information, see Load origina ls . 2. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. TIP: To add a pause in t he fax number you are enteri ng, press Redial/Pause , or press the Symbols (*) button repeatedly, until a dash ( - ) ap pears on the disp lay. 3. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to the number you entered. TIP: If the recipient reports issues with the quality of the fax you sent, yo u can try changing th e resolution or contrast of your fax. Set the answer mode The answer mode d etermines how the HP Fa x answers incoming calls. ⢠Select Fax m ode if you w ant to recei ve faxes aut omatically. T he HP Fax will answer the telephon e, automatically detect fax tones, and receive a fax. ⢠Select Tel mode if you w ant to receive faxes manually. You must be available to respond in person t o the incoming fax call or the HP Fax does not recei ve faxes. Press START FAX Black or START FAX Color to beg in receiving the fa x. ⢠Select FaxTel mod e if you want the HP Fax to answer faxes aut omatically after a certain numbe r of rings that are specified by the Rings to Answer setting. If the HP Fax does not sense a fax signal, it w i ll ring 5 times in a different tone to tell you it may be a regular telep hone call. If you d o not pick up the handset , it will try again to rece ive a fax after several more rings. ⢠Select AnswerMachine mode if you ha ve an answering machine con nected dire ctly to the port labeled 2-EXT on the back of your HP Fax. When a call comes in, the answering machine a nswers and listens. If it detects fax tones, it receives t he fax; otherwise, the answering machine records the caller's message. If the a nswering machine is swit ched off or n ot connected to your HP Fax, the HP Fax will auto matically attempt to receive a fax after several rings. To select the answ er mode via the control panel ⲠPress Answer Mode button until the d esired mode displ ays. Set up faxing for the HP Fax After completing a ll the steps in the setup poster, us e the instructio ns in this section to complete your fax setup. Keep your setu p poster for later use. In this section, you wi ll le arn how to set up the HP Fa x so that faxing works successfully with equipme nt and services you might already ha ve on the same phone line. Chapter 1 12 Get started
Set up faxing (parallel phone systems) Before you begin setting up the HP Fax for faxing, determ ine which kind of phone system your country/ region uses. The instructions fo r fax setup differ depending on whether you have a serial- or parallel-type phone system. ⢠If you do not see your country/regi on listed in t he table belo w, you probab ly have a serial-type phone system. In a serial-type phone system, the connector type on your shared teleph one equ ipment (modems, phones, and answ ering machines) does not allow a physical connecti on to the "2-EXT" port on the HP Fax. Instead, all equipment must be connecte d at the telephone wall jack. NOTE: In some countries/region s that use serial-type phone systems, the phone cord that came with the H P Fax might have an addit ional wall plug attached to it. This enables you t o connect other telecom devices to the wall ja ck where you plug in the H P Fax. ⢠If your country/ region is listed in the tabl e below, you probably have a parallel-type telephone system. In a para llel-type phone system, you ar e able to connect shared telephone equ i pment to the phone line by using the "2-EXT" port on the back of the HP Fax. NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone co rd supplied with the HP Fax to conne ct it to the telephone wa ll jack. Table 1-1 Coun tries/regions with a para llel-type phone sy stem Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you ha ve (serial or parallel), check with your teleph one company. Set up faxing for the HP Fax 13
Serial-type fax setup For information on sett ing up the HP Fax for faxing using a serial-type phon e system, see the Fax Conf iguration Web site for your country/region. Austria www.hp.com/at/faxconfig Germany www.hp.com/de/faxconfig Switzerland (French) www.hp.com/ch/fr/faxconfig Switzerland (German) www.hp.com/ch/de/faxconfig United Kingdom www.hp.com/uk/faxconfig Finlan d www.hp.fi/faxconfig Denmark www.hp.dk/faxconfig Sweden www.hp.se/faxconfig Norway www.hp.no/faxconfig Netherlands www.hp.nl/faxconfig Belgium (Dutch) www.hp.be/nl/faxconfig Belgium (French) www.hp.be/fr/faxconfig Portugal www.hp.pt/faxconfig Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Chapter 1 14 Get started
2 Use the HP Fax ⢠Control pan el menus ⢠Use control p anel menus ⢠Control-panel me ssage types ⢠Text and symbol s ⢠Set up spee d-dial entries ⢠Select print me dia Control panel menus Setup Me nu 1. Print Report â 1. Fax Confirmation â 2. Image on Fax Send Repor t â 3. Fax Error Report â 4. Self-Test Report â 5. Last Transaction â 6. Fax Log â 7. Speed Dial List â 8. Caller ID Report â 9. Junk Fax List â 0. Reprint Faxes in Memory 4. Advanced Fax Setup â 1. Distinctive Ring â 2. Busy Redial â 3. No Answer Redial â 4. Automatic Reduction â 5. Backup Fax Reception â 6. Error Correction Mode â 7. Fax Speed â 8. Fax Forwarding (Black Only) 2. Speed Dial Setup â 1. Individual Speed Dial â 2. Group Speed Dial â 3. Delete Speed Dial â 4. Print Speed Dial List 5. Tools â 1. Clean Print Cartridge â 2. Align Print Cartridge â 3. Date and Time â 4. Restore Factory Defau lts â 5. Reprint Faxes in Memory â 6. Run Fax Test â 7. Clear Fax Log 3. Basic Fax Setup â 1. Fax Header â 2. Rings to Answer â 3. Fax Paper Size â 4. Rings and Beep Volume â 5. Phone Line, Monitor Volume â 6. Tone and Pulse Dialing â 7. Junk Fax Blocker Setup 6. Preferences â 1. Set Language and Country/Region â 2. Set Scroll Speed â 3. Set Prompt Delay Time Fax Menu C opy Menu â Enter Number â Resolution â Number of Copies â Reduce/Enlarge â Paper Type â Light er/D arker Control panel menus 15
Fax Menu Copy Menu â Light er/Darker â How to Fax â Set New Defaults â Copy Quality â Copy Paper Size â Enhancements â Set New Defaults Use control panel menus The followi ng sections provide a quick reference to to p-level menus that appear on the control-panel displ ay. To display a menu, press the menu butt on for the function you want to use. ⢠Fax menu : Menu opt ions include: ⦠Modifyi ng resolutio n ⦠Lightening/dar kening ⦠Sending d elayed faxes ⦠Setting up n ew defaults ⢠Copy menu : Menu op tions incl ude: ⦠Selecting copy quantities ⦠Reducing/enlargi ng ⦠Selecting me dia type and size Control-panel message types Message type Descrip tion Status messages Status messages reflect the current state of the HP Fax. They inform you of normal o peration and require no action to clear them. They change as the state of the HP Fax changes. Whenever the HP Fa x is ready, not busy, and has no pending warning messages, the display sho ws date, time, and the answer mode. Warning messages Warning messages inform you of events that require your attention, but they do not prevent the HP Fax fro m operating. An example of a warning messag e is a low ink warning. These messages app ear until you resolve the condition. Error messages Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accom panied by a blinking red Attention light. Take the appropriate action to continue printing. If the error message show s an error code, unplug the HP Fax, and then plug it in again. In most situations, th is action solves the problem. If the message pe rsists, your HP Fax might need service. For more information , see Support and warra nty . NOTE: The faxes stored in memory are not deleted when you unplug the power cord. Chapter 2 (continued) 16 Use the HP Fax
Message type Description Critical error messages Critical error messag es inform you of a HP Fax failure. Some of these messages can be cleared by unplugging the power cord, and plugging it back in aga in. If a critical error persis ts, service is re quired. For more information, see Support and warranty . NOTE: The faxes stored in memory are not deleted when you unplug the power cord. Text and symbols You can use the keypa d on the control panel to enter t ext and symbols. You can also enter symbols from the keypad wh en you dial a fax or phone number. Whe n the HP Fax dials the number, it interprets the symbol an d responds accordingly. For example, if you enter a dash in the fax num ber, the HP Fax will pause before dialing the remainder of the number. A pa use is useful if you need to gain a ccess to an outside line before diali ng the fax number. NOTE: If you want to e nter a symbol in your fax n umber, such as a dash, you need to enter the symb ol by using the keypa d. Type numbers a nd text on the co ntrol-panel keyp ad You can enter t ext or symbols by usin g the keypad on the control pane l. After you are done ent ering text, press OK to store your entry. To enter text 1. Press the keypad numbers that correspond to th e letters of a nam e. For example, the letters a, b, and c co rrespond to the number 2, as show n on the button below. TIP: Pres s a button multiple time s to see the avail able chara c ters. Depending on your language and count r y/regi on setting, othe r characters might be available in additio n to the ones shown on the keypad. 2. After the correct letter appears, wait for the cur sor to ad vance automatically to the right, or p ress the right arrow bu tton. Press the number that cor responds to the next letter in the name. Press the button multipl e times until the co rrect letter appears. The first letter of a word is automatically se t to uppercase. (continued) Text and symbols 17
To enter a space , pause, or symbol ⢠To insert a space, press Space . ⢠To enter a pause, p ress Redial/Pause . A dash appears in the number seq uence. ⢠To enter a symb ol, such as @ , pres s the Symbols but ton repeatedly to scroll through the list of avail able symbols: at ( @ ), period ( . ), underscore ( _ ), dash ( - ), ampersand ( & ), slash ( / ), colon ( : ), semicolon ( ; ), com ma ( , ), questi on ( ? ), back slash ( \ ), asterisk ( * ), parenthese s ( ) , ap ostrophe ( ' ), e quals ( = ), plus ( ), number sign ( # ), exclamatio n ( ! ), percent ( % ), and quot ation mark ( â ). To eras e a letter, n umber, or sy mbol â² If you make a mi stake, press the left arrow button to cle ar it, and then make the correct entry. Availabl e symbols for d ialing fax num bers To enter a symbol, such as *, press Symbols repeat edly to scroll thro ugh the list of symbols. Th e following table p rovides the sym bols that you can use in a fax or phone number sequence, fax header information, and speed-dial ent r ies. Available symbo ls Description Available when entering * Displays an asterisk symbol when required for dialing. Fax header name, speed- dial names, speed-dial numbers, fax or phone numbers, and monitor dial entries - When auto-dialing, the HP Fa x enters a pause in the number sequence. Fax header name, fax h eader number, speed-dial names, speed- dial numbers, and fax or phone numbers ( ) Displays a left or right pare nthesis to separate numbers, such as area codes, for easier reading. These symbols do not affect dialing. Fax header name, fax h eader number, speed-dial names, speed- dial numbers, and fax or phone numbers W When auto-dia ling, W causes the HP Fax to wait for a dial tone before continuing to dial. Speed-dial numbers and fax or phone numbers R During auto-dialing, the R functions the same as a Flash button on your telephone. Speed-dial numbers and fax or phone numbers Displays a plus symbol. This symbol does not affect dialing. Fax header name, fax h eader number, speed-dial names, speed- dial numbers, and fax or phone numbers Set up speed-dial entries You can set up freque ntly used fax numbe rs as speed-dial entries. This le ts you dial those numbers quickly by using t he control pane l. The first 20 entries for each of t hese Chapter 2 18 Use the HP Fax
destinatio ns are associated wi th the 10 dual-purpose speed -dial buttons on the cont rol panel. ⢠Set up fax numbe rs as speed-dial entries or grou ps ⢠Print and view a list of speed -dial entries Set up fax nu mbers as spee d-dial entr ies or grou ps You can store fax numbers or group s of fax numbers as spee d-dial entries. Speed-dial entries 1 through 2 0 are associated with the corre sponding ten speed-dial buttons on th e control pane l. For information a bout printing a list of the speed -dial entries that a re set up, see Print and view a lis t of speed-dia l entries . ⢠Set up spee d-dial entries ⢠Set up a speed -dial group Set up speed-dial entries Contro l panel : Press Setup , and then select the Sp eed Dial Setup option. ⦠To add or cha nge an entry: Select Indivi dual Speed D ial or Group Speed Dial and press the arrow keys t o move to an unused en try number, or type a n u mber on the keypad. Type the fax n u mber, a nd then press OK . Include a ny pauses or other required numbers, such as an a rea code, an access code f or numbers outside a PBX system (usually a 9 or 0), or a long-dista nce prefix. Type the name, and then press OK . ⦠To delete one entry or all entries: Select De lete Speed Dial , press the arrow keys to highlight the speed-dial entry that you wa nt to delete, and then press OK . Set up a speed-dial gro up If you send in formation to the same group of fax numbers on a regular basis, you can set up a speed-dial en try for a group in order to si mplify the task. T he speed-dial entry for a group can be associate d with a speed-dial button o n the control panel. A group member must be a member of the spe ed-dial list before you can add the mem ber to a speed-dial group. You can add up to 48 fax numb ers to each group (wi th up to 50 characters for ea ch fax number). Contro l panel : Press the Setup button, an d then select the Speed Dial Setup option. ⦠To add a group: Select Group Spee d Dial , select an unassigned speed-dial entry, and then press OK . Use the arrow keys to highlight a speed-dial ent ry, and then press OK to select it. R e pea t this step to add add itional speed-dial ent ries to this group. Use the keypad t o enter a group speed-dial na me, and then press OK . F ollow any prompts that migh t occur. ⦠To add entries to a gro up: Select Group Speed Dial , select the group speed-dial entry that you want t o change, and then press OK . Use t he arrow keys to hi ghlight a speed-dial entry, and then press OK to select it. Repeat thi s step to add additiona l speed-dial entrie s to this group. Fo llow any prompts that m ight occur. ⦠To delet e a group: Select D e lete Speed Di al , press the arrow keys to highlig ht the speed-dial entry that yo u want to delete, and then press OK . Set up speed-dial entries 1 9
Print and vie w a list of speed-dial entrie s You can print or view a list o f all of the speed-dial entries that have been set up. Each entry in the list con tains the following information: ⢠Speed-dial numb er (the first ten entries correspond to the ten speed-dial but tons on the control pan el) ⢠Name associated wit h the fax number or group of fax numbers ⢠For the fax speed-di al list , the fax number (o r all of the fax numbers for a g roup) Select print media The HP Fax is designed to w o rk well with most type s of office media. It is best to test a variety of print media types before buying larg e quantities . Use HP media f or optimum print quali ty. Visit the HP Web si te at www.hp.c om for more information ab out HP media. Tips for s electing and using print m edia For the best results, observe the fol l owing guidelines. ⢠Always use media that conforms to the HP Fax specifi cations. For more information, see Understand specif ications for supported media . ⢠Load only one type of med ia at a time int o a tray. ⢠Load media pri nt-side down and alig ned against the right and back edges of the tr ay. For more information, see Load full-size pa per . ⢠Do not overload th e tray. For more information, se e Understand specif ications for supported medi a . ⢠To prevent jams, poor pri nt quality, an d other printing probl ems, avoid the following media: ⦠Multipa rt forms ⦠Media t hat is damaged, curled, or wrinkled ⦠Media wit h cutouts or perforations ⦠Media t hat is heavily textured, embosse d, or does not accept ink well ⦠Media t hat is too lightweight or st retches easily Photo media ⢠Use the Best mode to copy images/e mbedded pictures. Note that in this mode, copying takes longer. ⢠Remove each sheet as it copie s and set it aside to dry. Allowing we t media to stack up may cause smearing. Transpare ncies ⢠Insert transpare n cies wi th the rough side down and the adhesive strip po inting towards the back of the device. ⢠Use the Normal mode t o copy transpar encies. This mode provid es longer drying tim e and ensu res that the ink d ries comple tely before t he next page is delivered to th e output tray. ⢠Remove each sheet as it copie s and set it aside to dry. Allowing we t media to stack up may cause smearing. Chapter 2 20 Use the HP Fax
Understand specifications for su pported media Use the followin g tables to determine the correct media to use w ith your HP Fax, and determin e what features will work with your media. ⢠Understand su pported sizes ⢠Understand suppor ted media types and wei ghts Understand su pported size s Type Size Paper Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm (8.3 x 11.7 inches) Legal: 216 x 356 mm (8.5 x 14 inches) B5âJIS: 182 x 257 mm (7.2 x 10.1 inches) Transparency film Letter: 216 x 279 mm (8.5 x 11 in ches) A4: 210 x 297 mm (8.3 x 11.7 inches) Premium photo paper Letter: 216 x 280 mm (8.5 x 11 in ches) A4: 210 x 297 mm (8.3 x 11.7 inches) Understand suppor ted media types and weights Type Paper weight Input tr ay* Output tray** Docume nt feeder tray Plain paper 16 to 24 lb. (60 to 90 gsm) up to 100 (16 lb. paper) up to 20 (16 lb. paper ) up to 20 Legal paper 20 to 24 lb. (75 to 90 gsm) up to 100 (16 lb. paper) up to 20 (16 lb. paper ) up to 15 Transparency film N/A 25 up to 10 N/A 8.5 x 11 inch photo paper N/A 40 20 N/A * Maximum capacity. The inp ut tray has a maximum inp ut stack height capacity o f 10 mm. ** Output tray capacity is affected by the type of paper and the amount of ink you are using. HP reco mmends empt ying the output tray frequen tly. Set minimum margins Top (leading edge) Bottom (trailing edge) Left and Right margins U.S. (Letter, Legal, Executive) 1.5 mm (0.06 inches) 12.7 mm (0.50 inches) 6.4 mm (0.25 inches) ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 12.7 mm (0.50 inches) 3.2 mm (0.13 inches) Select print media 21
3F a x You can use the H P Fax to send and re ceiv e fax es, including color faxes. You can schedule faxes t o be sent at a lat er time and set up speed-dials to send faxes quickly and easily to freque ntly used numbers. From the control panel, you can also set a num ber of fax options, such as reso lution and the con trast between lightness and darkness on the faxes you send. NOTE: Before you beg in faxing, ma ke sure you have set up the HP Fax properly for faxing. You can verify the fax is set up correctly by running the fax set up test from the con trol panel. To run th e fax test, press Setup , select Tool s , select Run fax test , and then pre ss OK . ⢠Send a fax ⢠Receive a fax ⢠Change fa x settings ⢠Fax over the Int ernet ⢠Cancel a fax Send a fax You can send a fax in a va riety of ways. Using the cont rol panel, you can send a black- and-white or co lor fax. You can also initiate a f ax manually f r om a n external phone. This allows you to speak with the re cipient before sendin g the fax. ⢠Send a fax manuall y from a pho ne ⢠Send a fax usin g monitor di aling ⢠Send a fax from memory ⢠Schedule a fax t o send later ⢠Send a fax to mult iple recipients ⢠Send a color original or ima ge/embedded picture f ax ⢠Change the fa x resolution and Ligh ter/Darker settings ⢠Send a fax in Error Correction Mode Send a fax man ually from a phone Sending a fax manually all o ws you to make a phone cal l and talk with th e recipient before you send the fax. This is useful if you wa nt to inform th e recipient tha t you are going t o send them a fax before sendin g it. When you send a fax man ually, you can hear th e dial tones, tel ephone prompts, or other sou nds through the handset on your tele phone. This makes it easy for you to use a calling card to send your fax. Depending o n how the recipie nt has their fax machin e set up, the recipient m ight answer the phone, or th e fax machine might t ake the call. If a person answe rs the phone, you can speak with the re cipient before sendi ng the fax. If a fax machine answers the call, 22 Fax
you can send the fax directly to the fax machin e when you hear t he fax tones from th e receiving fax machine. To initiate a fax man ually from an externa l phone 1. Load your originals. Fo r additional informa tion, see Load origi nals . 2. Dial the number by using the keypad on the phone th at is connected t o the HP Fax. NOTE: Do no t use the keypad on the control panel of the HP Fax wh en manuall y sending a fax. You mu st use the keypad on your phone to d i al t he recipient's number. 3. If the recipient answers the te lephone, you can engage in a conversation bef ore sending your fax. NOTE: If a fax ma chine answe rs the call, y ou will hear fax tones fr om the receiving fax machine. Proceed to the next step to transmit t he fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color . NOTE: If prom pted, select Send Fax , and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the f ax, inform th e recipien t that they should press Start on their fax machine after they hear fax ton es. The telepho ne line is silen t while the fax is transm itting. At this poi nt, you can hang up the telepho ne. If you want to continue spe aking with the reci pient, remain on the line until the fax transm ission is comple te. To send a fax manually using the attached handset 1. Load your originals print side down an d top first in th e center of the docume nt feeder tray. 2. Pick up the handset that is attached to the HP Fax and dia l the number by using th e keypad on the con trol panel. 3. If the recipient answers the te lephone, you can engage in a conversation bef ore sending your fax. NOTE: If a fax ma chine answe rs the call, y ou will hear fax tones fr om the receiving fax machine. Proceed to the next step to transmit t he fax. 4. Once you are ready to send the fax, press START FAX Black or START FAX Color . NOTE: If prom pted, select Send Fax , and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the f ax, inform th e recipien t that they should press Star t on their fax machine af ter they hear fax tones. The telepho ne line is silen t while the fax is transm itting. At this poi nt, you can hang up the telepho ne. If you want to continue spe aking with the reci pient, remain on the line until the fax transm ission is comple te. Send a fax 23
Send a fax usin g monitor dialing Monitor dia ling allows you to dial a numb er from the control panel as you would dial a regular tele phone. When yo u send a fax using monitor dialing, you can hear the dial ton es, telephone prompts, or other sounds throu gh the spea kers on the H P Fax. This enables you to respond to prom pts while dialing, as w ell as control the pa ce of your dialing. TIP: If you do not enter your calling card PIN fast eno ugh, the HP Fax might star t sending fax tones t oo soon and cause your PIN not to be recognized by the calling card service. If th is is the case, you can create a speed dial en try to store the PIN for your call ing card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone . To send a fax using monito r dialing from the control pa nel 1. Load your orig inals. For ad ditional information, see Load origina ls . 2. Press START FAX Black or S TART FAX Color . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, you w ill hear a di al tone. 3. When you he ar the dial to ne, enter the nu mber by using the keypad on the control panel. 4. Follow any promp ts that might occur. TIP: If you are using a cal ling card to send a fax and you have your calling card PIN stored as a spee d dial, when prompted to enter your PIN , press Speed Dial or a one-touch speed dial butt on to select the speed dial entry wh ere you have your PIN stored. Your fax is sent when t he receivi ng fax machine answers. Send a fax from memory You can scan a black-and-white f ax into memory and then send the fa x from m emory. This feature i s useful if the fax number yo u are trying to reach is busy or temporari ly unavailable. The HP Fax scans the or iginals into memory and sends them once it is ab le to connect to the recei ving fax machine. Aft er the HP Fax scans the pages into memory, you can immediate ly remove the originals from the documen t feeder tray. NOTE: You can only send a black-and -white fax from memory. To send a fax from memor y 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. 3. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. 4. In the Fax area, pres s Fax Menu repeatedly unt il How to Fax appear s. Chapter 3 24 Fax
5. Press until Scan & Fax appears, and then press OK . 6. Press START FAX Black . The HP Fax sca ns the origin als into memo ry and sends the fax when the receiving fax machine is a vailable. Schedule a fa x to send later You can schedule a bla ck-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fa x late in the evening , when phone lines are not as busy or phone rates ar e lower, for exam ple. The HP Fa x automatically sends your fax a t the specified ti me. You can only schedule one f ax to be sent at a time. You can contin ue to send faxes normally, however, w hile a fax is schedule d . NOTE: You can only se nd faxes in black and wh ite due to memory limitati ons. To schedule a fax from the c ontrol panel 1. Load your originals print side do wn into the document feeder tr ay. 2. In the Fax area, press Fax Me nu repeatedly unti l How to Fax appears. 3. Press until Send Fax Late r appears, and then press OK . 4. Enter the send time by using the nu meric keypad , and then press OK . I f prompted, press 1 for AM , or 2 for PM . 5. Ente r the fax number by usi ng the keypad, press Speed Dial or a one-to uch speed dial butto n to select a spe ed dial, or press Red ial/Pause to redial t he last numb er dialed. 6. Press START FAX Black . The HP Fax scans all pages and the scheduled time a ppears on the displ ay. The fax is sent at the schedul ed time. To cancel a sc heduled fax 1. In the Fax area, press Fax Me nu repeatedly unti l How to Fax appears. 2. Press until Send Fax Late r appears, and then press OK . If there is a fax al ready scheduled, the Cancel pr ompt appears on t he display. 3. Press 1 to select Yes . NOTE: You can al so cancel the scheduled fax by pressing Ca ncel on t h e contro l panel when th e scheduled time is visible on the display. Send a fax to multiple recipie nts You can send a fax to mul tiple recipients withou t first setting u p a group speed dial. NOTE: The list of recipients you specify for t his fax is not saved and only works for sending faxes in black. If you intend to send other faxe s to the s ame recipient list, you should create a g roup speed di al list. For more i nformation, see Set up fax numbe rs as speed-di al entries or groups Send a fax 25
To send a fax to multiple recip ients without usi ng group speed dial 1. Press Fax Menu , select Ho w to Fax , and then select Broa dcast Fax . 2. Enter a fax number by using the keypad, or use the arrow keys to access spee d dials. 3. At the Enter A nother? prompt, do one of the following: ⢠If you want to add another, pre s s Yes , and th en repeat step 2 for each number. ⢠If you are do ne, press No . NOTE: You can add up to 20 individual fax num bers. 4. Press START FAX Black . 5. When prompte d , loa d your originals print side dow n and top first i n the center of the document fee d er tr ay. For additio nal informatio n, see Load origi nals . 6. Press START FAX Black again. You can send a fax to m ultiple recipients at once by g r ouping individual speed dial entries into group speed dial entries. To send a fax to multiple recipients using group speed dial 1. Load your original s print side down into the docu ment feeder tray. 2. Press Speed Dial repeated ly, until th e appropriate group speed dial entry appears. TIP: You can also scroll th rough the speed dial entries by pressing or , or you can select a speed dial entry by entering its speed d ial code using the keypad on the cont rol panel. 3. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to each number in the group speed d i al e ntry. NOTE: You can onl y use group speed dial e ntries to send faxes i n black and white, because of memory limitations. Th e HP Fax scans the fax into memory then dial s the first number. When a connection is ma de, it sends the fax a nd dials the next number. If a numbe r is busy or not answ ering, the HP Fax fo llows the settings for Busy Re dial and No Answer Redial . If a connecti on cannot be made, the next number is d i aled and an error report is generated. Send a color original or image/embedd ed picture fax You can fax a color original or ima ge/embedded picture from the HP Fax. If it determi nes that the recip ient's fax machine on ly supports black-and-white faxes, the fax is sent in black and wh ite. HP recommends th at you use only color originals for colo r faxing. To send a color origin al or image/embedded picture fax from the control pan el 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. Chapter 3 26 Fax
3. Ente r the fax number by usi ng the keypad, press Speed Dial or a one-to uch speed dial butto n to select a spe ed dial, or press Red ial/Pause to redial t he last numb er dialed. 4. Press START FAX Color . If the HP Fax de tects an origina l load ed in the automat ic document feeder, it sends the document to the number you ent ered. NOTE: If the reci pient's fax machine only su pports black-and-white faxes, the HP Fax aut omatically sends the fax in black and white. A me ssage appe ars after the fax has been sent i ndicating that the fax was sent in bla ck and white. Press OK to clear the m e ssage. Change the fa x resolution and Lighter/Dark er settings You can change the Reso lution and Lighte r / Darker settings for do cuments that you are faxing. NOTE: These sett ings do not affect copy sett ings. Copy re solution and lightness/ darkness are set independently from fax resol ution and lightne ss/darkness. ⢠Change the fax resolut ion ⢠Change the Li ghter / Darker setting ⢠Set new defa ult setti ngs Change the fax resolution The Resolution sett ing affects the transmission speed and qu ality of fa xed black-and- white document s. If the receiving fax machine does not support th e resolution you have chosen, the HP Fax sends faxes at t he highest resolution supp orted by th e receiving fax machine. NOTE: You can only ch ange the resolut ion for faxes tha t you are sending in black and white. T he HP Fax sends all color faxes using Fine resolution. The followin g resolution settings are avail able for se nding faxes: Fine , Very Fine , Photo , and Standa rd . ⢠Fine : provides h igh-quality text suitable for faxing most documents. This is the default setting. When sending faxes in color, the HP Fax always uses the Fi ne setting. ⢠Very Fine : provides the best quali ty fax when you are faxing do cuments with very fine detail. If yo u choose Very Fine , be aware that the faxin g process takes longer t o complete and you can only s end black-an d-white faxes usi ng this resolution . If you send a color fax, it will be sent using Fine resolution instead. ⢠Photo : provides the best qual ity fax when sending im ages/embedded p ictures in black and white . If you choose Photo , be aware that the fa xing process takes longer to complete. When faxing images/embed ded picture s in black and whi te, HP recommends that you choose Photo . ⢠Standard : provides the fa stest possible fa x transmissio n with the lo west quality. When you exit the Fax menu, thi s option returns to the def ault setting unl ess you set your changes as the default. Send a fax 27
To chang e the resolution fr om the control p anel 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. 3. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. 4. In the Fax area, pres s Fax Menu repeatedly unt il Resolution ap pears. 5. Press to selec t a resoluti on setting, a nd then press OK . 6. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to the number you entered. Change the Lighter / Da rker settin g You can chan ge the cont rast of a fax to be darker or l ighter than the original . This feature is useful if you are fa xing a document that is faded, washed out, or handwritten. You can darken the origi nal by adjust ing the contrast. NOTE: The Lighter / Darker setting applies to bl ack-and-white faxes only, not color faxes. When you exit the Fax menu, this opt i on re turns to t he default setting un less you set your changes a s the default. To change the Lighte r / Darker setti ng from the control panel 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. 3. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. 4. In the Fax area, pres s Fax Menu repeatedly unt il Lighter / Dark er appears. 5. Press to lighten the f ax or press to darken it, and th en press OK . The indicator m oves to the left or right as you press an arrow button. 6. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to the number you entered. Set new defa ult settings You can change the de fault value for the Resoluti on and Ligh ter / Darker se ttings through the control pan el. To set new default setting s from the contro l panel 1. Make changes to th e Resolution and Lighter / Darker settings. 2. In the Fax area, pres s Fax Menu repeatedly unt il Set New Defaults appears. 3. Press until Yes appe ars, and then press OK . Chapter 3 28 Fax
Send a fax in Erro r Correction Mode Error Correcti on Mode (ECM) prevents loss of data due to poor phone line s by detecting errors that occur du ring transmission and automaticall y requesting retransmission of the erroneous portion. Phone charg e s are unaffe cted, or might even be red uced, on goo d phone lines. On poor phone lines, ECM in creases sending time and phone charges, but sends the data much mo re reliably. The default setting is On . Turn ECM off only if it increases phone charges substantiall y, and you can accept poorer qualit y in exchange for reduced charge s. Before t urning the ECM setting o ff, consider t he following . If you turn E CM off ⢠The qualit y and transm ission speed of faxes you send and receive are affected. ⢠The Fax Sp eed is automatically se t to Medi um . ⢠You will no long er be able to send or receive faxes in colo r. To change the ECM setting from the control panel 1. Press Setup . 2. Select Advanc ed Fax Setup and t hen select Error Cor rection Mode . 3. Press to select On or Off . 4. Press OK . Receive a fax You can receive faxes automati cally or manually. Press th e Answer Mode button to select the desired mode. If you select Te l mode, you must receive faxes manually. If you select Fa xTel mode, the HP F a x aut omatically answers incoming call s and receives faxes after the number of rings that are specified by the Rings to Answer setting. If you select Fax or An swerMach ine modes, t he HP Fax will answer the tele phone, aut omatically detect fa x tones, and rece ive a fax. You mu st have an answering machine conne cted directly to the port labeled 2-EXT on the back of your H P Fax for AnswerMach ine mode. If you receive a legal -size fax and th e HP Fax is not currently set to use legal-size paper, the HP Fax redu ces the fax so that it fits on t he paper that is lo aded. If you have disabled the Automatic Reduction feature, the HP Fax prints the fax on two pages. ⢠Receive a fax ma nually ⢠Set up backu p fa x reception ⢠Reprint re ceived fa xes from memory ⢠Poll to rece ive a fax ⢠Forward faxes to another num ber ⢠Set the paper size for received faxes ⢠Set automati c reduct ion for incoming faxes ⢠Block junk fax numbers Receive a fax manually When you are on the pho ne, the person you ar e speaking with can send you a fax while you are still connecte d. This is referred t o as manua l faxing. Use the instructi ons in this section to rece ive a manual fa x. Receive a fax 29
NOTE: You can pick up the handse t to talk or listen for fax tones. You can receive f axes manually from a phone that is: ⢠Directly connect ed to the HP Fax (on the 2-EXT port) ⢠On the same phone l ine, but not direct ly connected to th e HP Fax To receive a fax man ually 1. Make sure the HP F ax is plugged in and you have pa per loaded in the i nput tray. 2. Remove any origin als from the docum ent feeder tray. 3. Set the Rings to Answer setting to a high num ber to allow you to answe r the in coming call before the HP Fax answers. Or, select Tel mode so tha t the HP Fax do es not automat ically answer incoming calls. 4. If you are curren tly on the phone with the sender, i nstruct the sender to press Start on their fax machine. 5. When you hear fa x tones from a sending fax machin e, do the fol lowing: a .P r e s s START FAX Black or START FAX Color on the control panel. b . When prompted, select F ax Receive . c . After the HP Fax begins t o receive the fax, you can hang up the p hone or remain on the line. Th e phone line is silent duri ng fax transmission. Set up backu p fax reception Depending on your preferenc e and security require ments, you can set up the HP Fax to store all the faxes it re ceives, only the faxes it receives wh ile the HP Fax is i n an error condition, or no ne of the faxes it receives. The foll owing Back up Fax Reception modes are available : On The default setting. When Backup Fax Reception is On , the HP Fax stores all received faxes in memory. This enables you to rep rint the most recently printed faxes if they are still saved in memory. NOTE: When HP Fax memory is low, it ov erwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the HP Fax stops answering inco ming fax calls. NOTE: If you receive a fax that is too large, such as a very detailed color image/embedded picture, it might not be stored in memory due to memory limitations . On Error Only Causes the HP Fax to store faxes in memory only if an error con dition exists that prevents the HP Fax from printing the faxes (for example, if the HP Fax runs out of paper). The HP Fax continues to store incoming faxes as long as there is memory available. (If t he memory becomes full, the HP Fax stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory. Off Faxes are never stored in me mory. For example, you might want to turn off Backup Fax Reception for security purp oses. If an error condition occurs that prevents the HP Fax from printing (for example, the HP Fax ru ns out of paper), the HP Fax stop s answering incoming fax calls. Chapter 3 30 Fax
To set backup fax rece ption from the control panel 1. Press Setup . 2. Select Advanc ed Fax Setup , and then select Backup Fax Reception . 3. Press to select On , On Error O nly , or Off . 4. Press OK . Reprint received faxes from memory If you set the Ba ckup Fax Re ception m ode to On , the received fa xes are stored in memory, whether the HP Fax has an error condition o r not. NOTE: After the me mory becomes full, the oldest, print ed faxes are overwrit ten as new faxes are received. I f all the stored faxes are unprinted, the HP Fa x does not receive any fax calls until you prin t or delete the fa xes from memory. You migh t also want to delet e the faxes in memory for security o r privacy pu rposes. You can reprint the most re cently printed faxes, if they are still in memory. For example, you might need to reprint yo ur faxes if you lost the co py of your l ast printout. To reprint faxes in memory from the c ontrol panel 1. Make sure you have paper load ed in the input tray. 2. Do one of the follow ing: ⢠Press Setup , select Tool s , and then select Repr int Faxes in Memory . ⢠Press Reports , and then select Repr int Faxes in Memory . The faxes are printed in the reve rse order from which th ey were received w ith the most recently received fa x printed first, and so on. 3. If you want to stop reprinting the faxes i n memory, press Cancel . To delete all the faxes in me mory from the co ntrol panel 1. Press Setup . 2. Select Tools , and then select Clear Fax Log . NOTE: All faxes stored in memo ry, including al l unprinted or un sent faxes, are deleted. Poll to receive a fax Polling allo ws the HP Fa x to ask another f ax machine to send a fax that it has in it s queue. When you us e the Poll to Receive feature, the HP Fax calls the designated fax machine and requests t he fax from it. Th e designated fax machin e must be se t for polling and have a fax ready to sen d. NOTE: The HP Fax d oes not support polling pass codes. Polling pass codes are a security feature t hat require the receiving fax ma chine to provide a pa ss code to the HP Fax it is polli ng in order to recei ve the fax. Make su re the HP Fax you are polling does not have a pass code set up (or has not changed the default pass code) or the HP Fax wi ll not be abl e to receive th e fax. Receive a fax 31
To set up poll to rece ive a fax from the con trol panel 1. In the Fax area, pres s Fax Menu repeatedly unt il How to Fax appear s. 2. Press until Po ll to Receive appears, and then press OK . 3. Enter the fax number of t he other fax machine. 4. Press START FAX Black or S TART FAX Color . NOTE: If you press START FAX Color but the sender sent the f ax in black and white, the HP Fax prints the fa x in black and white. Forward fa xes to another number You can set up th e HP Fax to forward your fa xes to another fax numb er. A received color fax is forwarded in black and white. HP recommends t hat you verify the number you are forwardi ng to is a working fax line. Send a test fax to make s ure the fax machine is able t o receive your forwarded faxes. To forward fax es from the control panel 1. Press Setup . 2. Select Advance d Fax Setup , and then select Fax Forwardi ng Black Only . 3. Press until On-Forward or On-Print & Forward appears, a nd then press OK . ⢠Choose On-Forward if you want to forward the fax t o another nu mber without printing a ba ckup copy on the H P Fax. NOTE: If the HP Fax is not able to f orward the fax to the designated fa x machine (for example, if it is not turned on), the HP Fax pri nts the fax. If y ou set up the HP Fax to prin t error reports for receive d faxes, it will also print an error report. ⢠Choose O n-Print & Forward to pri n t a backup copy of your received fax while forwarding th e fax to another num ber. 4. At the prompt, ent er the number of the fax machine t hat will receive the forwa rded faxes. 5. At the prompt, enter a start time and da te and a stop time and date. 6. Press OK . Fax Forwardi ng appears on the control-panel disp lay. If the HP Fax lo ses power when Fax Forwa rding is set up, it saves the Fax Forwar ding setting and phone number. When power is restor ed to the HP Fax, the Fax Forwardi ng setting is still On . NOTE: You can ca ncel fax forwarding by pressi ng Cancel on the control panel when the F ax Forwar ding message is visible on the display, or you can select Off from the Fax Forwa rding Black Onl y menu. Set the p aper size for receive d faxes You can select the paper size for received faxes. Th e paper size y ou select should match what is loaded in your inp u t tr ay. Faxes can be printed on letter, A4, or legal paper only. Chapter 3 32 Fax
NOTE: If an incorrect paper size i s loaded in the input tray when you receive a fax, the fax does not print and an error m essage appears on the display. Load l etter, A4, or legal paper, an d then press OK to print the fax. To set the paper si ze for received faxe s from the control panel 1. Press Setup . 2. Select Basic Fa x Setup and then select Fax Paper Size . 3. Press to select an optio n, and then press OK . Set automatic reductio n for incoming faxes The Autom atic Reduction sett ing determines w hat the HP Fax does if it receives a fax that is too large for the def ault paper size. Thi s setting is turned on by default, so the image of the incomi ng fax is reduced to fit on one page, if possible . If this feature is turned off, inform ation that does not fit o n the first pa ge is printe d on a second page. Automatic Reduction is useful when you receive a leg al-size fax and lett er-size paper is loaded in the input tray. To set automatic reducti on from the control panel 1. Press Setup . 2. Select Advanc ed Fax Setup and t hen select Automatic Reduction . 3. Press to select Off or On . 4. Press OK . Block junk fax numbers If you subscribe to a caller ID service throu gh your phone provider, you can block specific fax numbers so the HP Fax does not pri nt faxes receiv ed from those numbers. When an incoming fax call is received, t h e HP Fax co mpares the number to the list of j unk fax numbers to dete rmine if the cal l should be blocked. If t he number matches a number i n the blocked fax n umbers list, the f ax is not print e d. (T he maximum num ber of fax numbers you can block varies by model.) NOTE: This feat ure is not support ed in all coun tries/regions. If it is not supported in your country/region, Junk Fax Bloc ker Set Up does not appear in th e Basic Fax Setup menu. NOTE: If no pho ne numbers are adde d in the Caller ID list, it is assumed t hat the user has not signed up for the Caller ID service with the phone compan y. Set the junk fax mode By default, Block Junk F ax mode is turned On . If you do not subscribe to a caller ID service through your phon e provider, or do not want to use t h is feat ure, you can turn off this setting. Receive a fax 33
Add num bers to th e junk fax lis t There are two ways to add a numbe r to your junk list. You can select numbers fr om your caller ID history, or you can en ter new numbers. The numbers in your junk list are blocked if Block Jun k Fax mode is set to On . To select a number from the c a ller ID list 1. Press Setup . 2. Press Basic Fax Se tup , and then press Junk Fax Blo c ker Setup . 3. Press Add numb er to Junk List , and then press Select Number . 4. Press to scroll through the numbers from which you have rece ived faxes. When the number you want to block appea rs, press OK to select it. 5. When the Se lect Another? pro mpt appea rs, do one of the f ollowing: ⢠If you want to add another numb er to the list of junk fax numb ers , press Yes , and then repeat step 4 for each number you want to block. ⢠If you are done , press No . To manually ente r a number to block 1. Press Setup . 2. Press Basic Fax Se tup , and then press Junk Fax Blo c ker Setup . 3. Press Add numb er to Junk List , and then press Enter Number . 4. Use the keypad to enter a f ax number to block, and then press OK . Make sure you en ter the fax number as it appears on the control-p anel display, and not the fax number tha t appears on the fax header of the recei v ed fax, a s these numbers can be di fferent. 5. When the En ter Another? prompt appears, do one of the following: ⢠If you want to add another numb er to the list of junk fax numb ers , press Yes , and then repeat step 4 for each number you want to block. ⢠If you are done , press No . Remove num bers from th e junk fax list If you no longer want to block a fax number, you can remove a nu mber from your junk fax list. To remo ve numbers from the lis t of junk fax numbers 1. Press Setup . 2. Press Basic Fax Se tup , and then press Junk Fax Blo c ker Setup . 3. Press Remove Number from Junk List . 4. Press to scroll through the numbers you have blocked. Wh en the number you want to remove appears, pre ss OK to select it. 5. When the De lete Another ? prompt appears, do one of the follow ing: ⢠If you want to remo ve another number from th e list of junk fax numbers , press Yes , and then repea t step 4 for each number you w ant to block. ⢠If you are done , press No . Chapter 3 34 Fax
Change fax settings After compl eting the st eps in the setup poste r t hat came with the HP Fax, use the following steps to change t he initial settings or to confi gure other optio ns for faxing. ⢠Configure the fax header ⢠Set the number o f rings before answering ⢠Change the answ er ring pattern for dist inctive ring ⢠Set the fax erro r correction mode ⢠Set the d ial type ⢠Set the redi al options ⢠Set the fax speed Configure the fax header The fax header print s your name and fax number on the top of every fax you send . You can set up the fa x header f r om th e control panel, as d escribed here. NOTE: In some co untries/regions, the fax header i nformation is a legal requirement. To set or chang e the fax heade r 1. Press Setup . 2. Press Basic Fax Setup , and th en press Fax Header . 3. Enter your personal or company na me using the n umeric keypad, a nd then press OK . 4. Enter your fax number by using the n umeric keypad, and t hen press OK . Set the number of rings be fore answerin g You can specify how many rings occur be fore incoming calls are automat i cally answered . The Rings to Answer setting i s important if you have a n answeri ng machine on the same phone line as t he HP Fax, because you want the answerin g machine to answe r the phon e before t he HP Fax does. The number of rings to answ er for the HP Fa x should be greater than the num ber of rings to answer for the answering machine. For example, set your answ e ring machine to a low numbe r of rings and the HP Fax to answer in the maximum numb er of rings. (The maximum number of rin g s varies by country/region.) In this se tup, the answering machine answ ers the call and the H P Fax monitors the line. If the HP Fax detects fax tones, it receives the fax. If the call is a voi ce call, the answeri ng machine re cords the inco ming message. To set the number of rings befo re ans wering via the contr ol panel 1. Press Setup . 2. Press Basic Fax Setup , and th en press Ring s to Answe r . 3. Enter the appropriate number of rings by using the keypad, o r press or to change the number of rings. 4. Press OK to accept the setting. Change fax settings 35
Change the an swer ring pattern for distinctiv e ring Many phone compani es offer a distinctive ring featur e that allows you to have several phone number s on one phone line . When you subscribe to this service, e ach number is assigned a dif ferent ring pattern. You can set up the HP Fax to answer incoming cal l s that have a spe cific ring pattern. If you conn ect the HP Fax to a line with di stinctive ring, have your teleph one company assign one ring pattern to voice calls and anot her ring pattern to fax ca lls. HP recommends t hat you request do uble or trip le rings for a fax num ber. When the HP Fax detects the spec ified ring pattern, it a nswers the call a nd receives the fax. If you do not h ave a distinctive ring se rvice, use the default rin g pattern, which i s All Rings . NOTE: The HP Fax cannot receive faxes when the main phone nu mber is off the hook. To cha nge the answe r ring patter n for distinctiv e ring via the control pane l 1. Verify that the HP Fax is set to answer fax calls automatically. 2. Press Setup . 3. Press Advanced F ax Setup , and then press Di stinctive Ring . 4. Press to select an option, and then press OK . When the pho ne rings with t he ring pattern assigned to your fa x line, the HP Fa x answers the call and receives the fax. Set the fax e rror correction mode Typically, th e HP Fax monitors the signa ls on the phone line while it is sending or receiving a fax. If it de tects an error signal during the tran smission and the error-correction set ting is on, the HP Fax can request that a p o rtion of t he fax be resent. Turn off error correct ion only if you are having trouble se nding or receivi ng a fax, and you want to accept the errors in t he transmission. Turning off the setting might b e useful when you are trying to se nd a fax to another country/region or recei ve a fax from another country/ region, or if you are using a satellit e phone co nnection. To set the fax error-correction mo de â² Control panel : Press Fax Menu , open th e Advanced Fax Setu p menu, and then use the Error correction mode option. Set the dial type Use this proced ure to set tone-dialing or pu lse-dialing mode. The f actory-set default is Tone . Do not change t he setting unless you know that you r phone line cannot use tone dialing. NOTE: The pulse-dia ling option is not available in a ll countries/ regions. Chapter 3 36 Fax
To set the dial type ⲠControl p anel : Press Setup , press Basic Fax Setup , and then use the Tone or Pulse Dialin g op tion. Set the redial options If the HP Fax w as unable to send a fax b ecause the receiving fax mach ine did not a nswer or was busy, the HP Fax attempts to redial ba sed on the settings for the bu sy-redial and no-answer-redial options. Use the following procedure to tu rn the options on or off. ⢠Busy re dial : If this option is turned on, t he HP Fax redials automatically if it rece ives a busy signal. The factory-set default for this option is ON . ⢠No answer r edial : If this opti on is turned on, the HP Fa x redials autom atically if the receiving fax machine does not answer. The factory-set default for this option is OFF . To set the redial opti ons ⲠControl p anel : Press Setup , press Advanced Fax Se tup , and then use the Busy Redial or No Answer Redial options . Set the fax speed You can set the fax speed used to communicate betwe en your HP Fax and ot her fax machines when send ing and receiving faxes. The defa ult fax speed i s Fast . If you use one of the foll owing, setting the fax speed to a slow er speed might be required: ⢠An Internet phone service ⢠A PBX system ⢠Fax over Internet Prot ocol (FoIP) ⢠An integrated servi ces digital net w ork (ISD N) service If you experience problems sending an d receiving faxes, you might want t o try setting the Fax Speed set ting to Medium or Slow . The follow ing table provi des the available fax speed settings. Fax speed setting Fax speed Fast v.34 (33600 baud) Medium v.17 (14400 baud) Slow v.29 (9600 baud) To set the fax speed from th e control panel 1. Press Setup . 2. Select Advanc ed Fax Setup , and then press Fax Spee d . 3. Sele ct an option usin g the arrow keys, and th en press OK . Change fax settings 37
Fax over the Internet You may subscribe to a low cost phone service th at allows you to send and receive faxes with your HP Fax by using the Int e rnet. This meth od is called Fax over Inte rnet Protocol (FoIP). You probably use a FoIP service (provided b y your telephone company) if you: ⢠Dial a speci al access code along with the f ax number, or ⢠Have an IP convert er box that connect s to the Internet and provides analog phon e ports for the fax connect i on. NOTE: You can only se nd and receive faxes by conn ecting a phone cord to the port labeled "1-LIN E" on the HP Fax. This means th at your connection to the Intern et must be done either through a converter box (which supplies regu lar analog phone jacks for fax connections) or your telephone company. Some Internet faxing services do not work properly w hen the HP Fax is sendi ng and receiving fa xes at high speed (v.34, 33 600bps) . If you experien ce problems sen ding and receiving f axes while using an Internet fax service, use a slower fax speed. You can do this by changin g the Fax Speed se tting from High (t he default ) to Medium . For informatio n on changing t his setting, see Set the fax speed . If you have quest i ons ab out internet faxing, co ntac t your internet fa xing services support department . Cancel a fax You can cancel a fax yo u are sending or receiving at any tim e. To cancel a fa x ⲠPress Cancel on the control panel to stop a fax you are sending or receiving. If t he HP Fax does not stop faxing, press Cance l again. The HP Fax p rints any page s it has already start ed printing and t hen cancels the remainder of the fax. This can take a few moments. To cancel a numb er you are dialing ⲠPress Cancel to cancel a number you are current ly dialing. Chapter 3 38 Fax
4C o p y You can make q uality copies usi ng the HP Fax. ⢠Make copies from the cont rol panel ⢠Change the cop y settings ⢠Set the number o f copies ⢠Set the copy paper size ⢠Set the copy pape r type ⢠Change copy speed or quality ⢠Resize an or iginal to fit onto letter o r A4 paper ⢠Copy a legal- size document o n to l e tter paper ⢠Adjust the lightness an d darkness of your copy ⢠Enhance blurred area s of your copy ⢠Enhance light areas of your copy ⢠Cancel a copy job Make copies from th e control panel Use the foll owing instruct ions to make copies on the HP Fa x. To make a cop y from the control pane l 1. Make sure you have paper load ed in the input tray. 2. Load your original using the ADF. F or more information, see Load origi nals . 3. Do one of the follow ing: ⢠Press START COPY Black to start a black-and-w hite copy job. ⢠Press START COPY Color to start a co lor co py job. NOTE: If you have a col or original, pre ssing START COPY Black produces a black-and-white co py of the color original , while pr essing START COPY Color produces a full-color copy of th e color original. Change the copy settings You can customize the copy setti ngs to handle ne arly any task. When you change copy set tings, the changes are for the current co py job only. You must set the changes as defaults for the settin gs to apply to all future copy jobs. To save the curren t settings as defaults for future jobs 1. Make any necessar y changes to th e settings in the Copy Menu . 2. Press Copy Menu , and then press the arrow keys un til Set New Defaults appears. 3. Press the arrow keys to select Yes , and then press OK . Change the copy settings 39
Set the number of copies You can set the number of copie s that you want to print by usi ng the Numbe r of Copies option. To set the number of copies fro m the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. Load your original print side down in t h e do cument feeder tra y. Place the pages so th at the top edge of the docu ment goes in first . 3. In the Copy area, press Copy Menu repeatedly unt il Number of C opies appea rs. 4. Press or use the keypad to enter the num ber of copies, up to th e maximum. (The maximum number of co pies varies by model.) TIP: If you hold down either of th e arrow buttons, the number of copies changes by increments of 5 to ma ke it easier to se t a large number of copies. 5. Press START COPY Black or START COPY Color . Set the copy paper size You can set the pap er size on the HP Fax. The p aper size you sele ct should ma tch what is loaded in your input tray. To set the paper size from the control panel 1. In the Copy area, press Copy Menu repeatedly unt il Copy Paper Size appears. 2. Press until the appro priate paper size appears. 3. Press START COPY Black or START COPY Color . Set the copy paper type You can set the pape r type on the HP Fax. To set the paper type for co pies from the control pa nel 1. In the Copy area, press Copy Menu repeatedly unt il Paper Type ap pears. 2. Press until the appro p riate paper type appe ars. 3. Press START COPY Black or START COPY Color . Refer to the fo llowing table to determi ne which paper type setting to choose based on the paper loaded in the input tray. Paper type Control p anel setti ng Copier paper or letterh ead Plain Paper HP Bright White Paper Plain Paper HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium Plus Photo Paper, Matte Premium Photo Chapter 4 40 Copy
Paper type Co ntrol panel setting HP Premium or Premium Plus Inkjet Transpar ency Film Transparency Other t ransparency fil m Transparency Change copy speed or quality The HP Fax provide s three options that affect copy speed and quality: ⢠Best produces the highest quali ty for all p aper and elimin ates the banding (stri ping) effect that sometimes o ccurs in solid areas. Best copie s slower than the ot her quality settings. ⢠Normal delivers high-quality output and is the recommended se tting for most of your copying. Normal copies f aster than Be st and is the defaul t setting. ⢠Fast copies faster than the Normal setting. The text is co mparable to th e quality of the Norm al setting, bu t the graphics might b e lower quality. The Fast se tting uses less ink and extends the life of your print cartridges. To change the copy qu ality from the control p anel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. Place the pages so that th e top edge of the document goes in first. 3. In the Copy area, press Quality until the appropri ate quality set ting is lit . 4. Press START COPY Black or STAR T COPY Color . Resize an original to fit onto letter or A4 paper If the image or te xt on your original fills the e ntire sheet with no margins, use Fit to Page or Full Page 91% to reduce your original and prevent unw anted croppin g of the text or images at the e dges of the sheet . To resize a document fr om the control panel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. Place the pages so that th e top edge of the document goes in first. 3. In the Copy area, press Copy Menu re peatedly u ntil Reduce / Enlarge appears. 4. Press until Full Pag e 91% appears. 5. Press START COPY Black or STAR T COPY Color . (continued) Resize an origina l to fit onto letter or A4 paper 41
Copy a legal-size document onto letter paper You can use the Legal > Ltr 72% setting to red uce a copy of a legal-size document to a size tha t fits onto letter pape r. NOTE: The percentage i n the example, Legal > Ltr 72% , might not match the percentage that appears in the display. To copy a legal-size do cument onto letter paper from the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. Load your legal-size document print si de down in the document feeder tray. Place the page in t he document feeder tr ay so that the top edge o f the document goes in first. 3. In the Copy area, press Copy Menu repeatedly unt il Reduce / Enlarge appears. 4. Press until L e gal > Ltr 7 2% appears. 5. Press START COPY Black or START COPY Color . Adjust the lightness and darkness of your copy You can use the Lighter / Darker option t o adjust the contrast of t he copies you make. To adjust the copy co ntrast from the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. Load your original print side down in t h e do cument feeder tra y. Place the pages so th at the top edge of the docu ment goes in first . 3. In the Copy area, press Copy Menu repeatedly unt il Lighte r / Darker appears. 4. Do one of t he following: â¢P r e s s to darken the copy. â¢P r e s s to lighten t he copy. 5. Press START COPY Black or START COPY Color . Enhance blurred areas of your copy You can use the Enha ncements feature to adjust the quality of text docu ments by sharpening ed ges of black te xt or adju st imag es/embedded pictures by enhancing light colors that might o therwise appea r white. The Mixed enh ancement is the d efault option. Use the Mixed enhancemen t to sharpen edges of most originals. Chapter 4 42 Copy
To copy a blurred d ocument from the co ntrol panel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. 3. In the Copy area, press Copy Menu re peatedly u ntil E nhancements appe ars. 4. Press until the Tex t settin g appears. 5. Press START COPY Black or STAR T COPY Color . If any of th e following occur, tu rn off Text enhancement by sel ecting Photo or None : ⢠Stray dots of co lor surround some text on your copie s ⢠Large, black type faces look splotchy (n ot smooth) ⢠Thin, colored ob jects or lines contai n black sections ⢠Horizontal g rainy or white bands appear in l ight- to mediu m-gray areas Enhance light area s of your copy You can use Photo enhancements to e nhance light colors that mig ht otherwi se appear white. You ca n also use Photo enhancement s to eliminate or reduce any of the followin g that might occur whe n copying with Text enhancements: ⢠Stray dots of co lor surround some text on your copie s ⢠Large, black type faces look splotchy (n ot smooth) ⢠Thin, colored ob jects or lines contai n black sections ⢠Horizontal g rainy or white bands appear in l ight- to mediu m-gray areas To copy an overexp osed image/em bedded pictur e from the co ntrol panel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. 3. In the Copy area, press Copy Menu re peatedly u ntil E nhancements appe ars. 4. Press until the Photo enhancemen t setting appears. 5. Press START COPY Color . Cancel a copy job ⲠTo stop copying, press Cancel on the cont rol panel. Cancel a copy job 43
5 Configure and manage This section is inte nded for the adm inistrator or individual who is respo nsible for managing the HP Fax. Use the con trol panel to ma nage and moni tor the HP Fax. ⢠Manage the H P Fax ⢠Use reports ⢠Test fax setup ⢠The fax test fail ed Manage the HP Fax Use the contro l panel to modify the follow ing settin gs: Language and country/region Press Setup , and then open the Preferences menu. If you do not see your country/regio n, press 99, and then find your country/region in the list. Fax sound volume Press Setup , and then open the Basic Fax Setup menu. Automatic report printing Press Reports , and then open the a ppropriate menu. Set the dial type Press Setup , and then open the Basic Fax Setup menu. Set up redial options Press Setup , and then open the Advanced Fax Setup menu. Set the date and time Press Setup , press Tools , and then press Date and Time . Use reports You can set up the HP Fax to print e rror reports and confirmation reports au tomatically for each fax you send and receive. You can also manu ally print system reports as required; th ese reports provide useful system information about the HP Fax. By default, the HP Fax is set t o print a report only if there i s a problem sending o r receiving a fax. A confirmatio n message that indicate s whether a fax was su ccessfully sent appears briefly on the co ntrol-panel displa y after each transaction. ⢠Print fax con firmation repo rts ⢠Print fax error reports ⢠Print and view the fax log Print fax confirmation reports If you requi re printed con firmation that yo ur faxes were successful ly sent, follow these instructions to enabl e fax confirmation before sending any faxes. Select either On F ax Send or Send & Rece ive . 44 Configure and manage
The default fax confirmatio n setting is Off . Th is means that a confirma tion report is not printed for ea ch fax sent or received. A confirmat i on messa ge indicating whether a fax was successfully sent appears brie fly on the control-p anel display aft er each transaction. To enable fax confi r mation 1. Press Reports . 2. Press Fax Confirmation . 3. Press to select one of the fol l owing , and then press OK . Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every fax you send . On Fax Receive Prints a fax confirmation report for every fax you receive. Send & Receive Prints a fax confirmation report fo r ever y fax you send and r eceive. TIP: If you choose On Fax Send or Send & Receive , and scan your fax to sen d from memory, you can include an image o f the first page of t he fax on the Fax Sent Confirmati on report. Press Setup , press Fax Co nfirmation , and then press On Fax Send again. Select On from the Image on Fax Send Report m enu. Print fax error reports You can configu re the HP Fax so t hat it automaticall y prints a report wh en there is an error during transmission or reception. To set the HP Fax to print fa x error reports auto matically 1. Press Reports . 2. Press Fax Error Repo rt . 3. Press to select one of the fol l owing , and then press OK . Send & Receive Prints whenever a fax err or occu rs. This is the default setting. Off Does not print any fax error r eports. On Fax Send Prints whenever a transmission er ror occurs. On Fax Receive Prints whenever a receiving error occurs. Print and view the fax log The logs list faxes that have bee n sent from the control pane l and all faxes tha t have been received. You can print a lo g of faxes that have been received and sent by the HP Fax. Each e ntry in the log con tains the fo llowing information: ⢠Transmission date and ti me ⢠Type (whether recei ved or sent) ⢠Fax number Use reports 45
⢠Duration ⢠Number of pages ⢠Result (s tatus) of transmi ssion To print the fax log fr om the control panel 1. On the control panel, press Reports . 2. Press the arrow key to move down to Fax Log , and then press OK . Test fax setup You can test your fax setup to check the stat us of the HP Fax and to make sure it is se t up properly for f axing. Perform thi s test after you ha ve completed se tting up the HP Fax for faxing. The te st does the following: ⢠Tests the fax hardware ⢠Verifies the correct type of phone cord is connected to th e HP Fax ⢠Checks that th e phone cord is plugge d into the correct port ⢠Checks for a dial tone ⢠Checks for an acti ve phone line ⢠Tests the status of your phone lin e connecti on The HP Fax prints a repo rt with the resul ts of the test. If the test f a ils, revi ew the report for information on h o w to fix the problem a nd rerun the test. To test fax setup 1. Set up the HP Fax for f axing according to your particular home or office set up instructions. 2. Make sure the prin t cartridges are inst alled, and t hat full-size paper is loade d in the input tray bef ore starting the test. 3. From the contro l panel, press Setup . 4. Select Tools , and th en select Run Fax Test . The HP Fax displays th e status of the test on the displa y and prints a report . 5. Review the re port. ⢠If the test passes and you ar e still having problems fa xing, check the fax settings listed in the report t o verify the set tings are correct. A blank or i ncorrect fax setting can cause proble ms faxing. ⢠If the test fa ils, review the report for more informat ion on how to fix any probl ems found. The fax test failed If you ran a fax test and the test fai led, review the re port for basic informat ion about the error and to see whi c h pa rt of the test failed. To resolve the erro r, locate the topic that best matches the test failu re and t ry the solutions. After you resolve any problems f ound, run the fax test again to make sure it passes a nd the HP Fax is ready for faxing. If the Fax Hardw are Test conti nues to fai l and you experience problem s faxi ng, contact HP Supp ort. Go to www.hp.com/support . If Chapter 5 46 Configure and manage
prompted, choo se your country/region, and then click Contac t HP for information on calling for techni cal support. ⢠The "Fax Hardwa re Test" fai led ⢠The "Fax Connect e d to Acti ve Telephone Wal l Jack" test failed ⢠The "Pho ne Cord Connec ted to Correct Po rt on Fax" test failed ⢠The "Usi ng Correct Type of Phone Cord wi th Fax" test fai led ⢠The "Dia l Tone Detection" test failed ⢠The "Fax Line C ondition" test faile d The "Fax Hard ware Test" faile d Solution: ⢠Unplug the power cor d from the back of the HP Fax. After a few secon ds, plug the power co rd in again. Run the test again. If the test fails a gain, continu e reviewing the troubleshooting inf ormation in th is section. ⢠Try to send or receive a test fax. If you can send or receive a fax successfully, there migh t not be a prob lem. ⢠Make sure you us e the phone cord that came with the H P Fax. If yo u do not use the supplie d phone cord to connect from t he telephone wall jack to the HP Fax, you might no t be able to send or receive faxes. Afte r you plug in the p hone cord that came with the HP Fax, run t he fax test again. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. The "Fax Conne cted to Active Telepho ne Wall Jack" test failed Solution: ⢠Check the connecti on between the telephon e wall jack and the HP Fax to ma ke sure the phone cord is secure. ⢠Make sure you have correctly con nected the HP Fax to the t elephone wall jack. Using the pho ne cord supplied i n the box with th e HP Fax, connect one end to your telephon e wall jack, then connect the ot her end to the port labeled 1-LI NE on the back of the HP Fax. If you do not use the supplie d phone cord to conn ect from the telephone wal l jack to the HP f ax, you might not be able to se nd or receive faxes. For more information o n settin g up the HP Fax for faxi ng, see the Setup Poster. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. ⢠Try connecting a w o rking p hone and phone cord to t he telephon e wall j ack that you are using for the HP Fax an d check for a dial tone. If you do not hear a dial tone, contact your telephone company and ha ve them check the line. ⢠Try to send or receive a test fax. If you can send or receive a fax successfully, there migh t not be a prob lem. The fax test failed 47
The "Phone Cord Conn ected to Correct Port on Fax" test failed Solution: Plug the phone cord into t he correct port. 1. Using the ph one cord supplied in the box w ith the HP Fax, connect one end to your telephone w a ll j ack, then connect t he other end to the port labeled 1-LINE on the back of the HP Fax. NOTE: If you use the 2-EXT port to connect to the telephone wall j ack, you will not be able to send or receive faxes. The 2-EXT port shoul d only be used to connect ot her equipment, such as an answering m achine. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1- LINE" port 2. After you have connected the p hone cord to the p o rt labe led 1-LINE, run the fax test again to make sure it passes and that the HP Fax is ready for faxing. 3. Try to send or receive a tes t fax. ⢠Make sure you use the phone cord that came wi th the HP Fax. If you do no t use the supplie d phone cord to con nect from the telephone wal l jack to the HP Fax, you might not be able to send or receive faxes. After you plug in the phone cord that came with the HP Fax, run the fa x test again. ⢠If you are us ing a phone splitt er, this can cause faxing prob lems. (A splitter is a two-cord connector that plugs into a te lephone wall ja ck.) Try removing the split ter and connecting t he HP Fax directly to the te lephone wall jack. Chapter 5 48 Configure and manage
The "Using Correct Type of Phone Cord with F ax" test failed Solution: ⢠Make sure you used the phone cord supplied in the b ox with the HP Fax t o connect to the tele phone wall jack. One end of the ph one cord should be connected t o the port labeled 1-LIN E on the back of th e HP Fax, and the oth er end to your telephone wall jack. If you d o not use the suppl ied phone cord to connect from the telephone wall jac k to the HP Fax, you migh t not be able to sen d or receive faxes. If the phone cord tha t came wit h the HP Fax is not lon g enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries ph one accessories. You will also need another phon e cord, which ca n be a standard phon e cord that you m ight already have in your home or of fice. ⢠Check the connecti on between the telephon e wall jack and the HP Fax to ma ke sure the phone cord is secure. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. The "Dial Tone Detecti on" test failed Solution: ⢠Other equipme nt, which uses the same phone line as the HP Fax, might be causing the test to f ail. To find out i f other equipment is causing a pro b lem, disconnect the o ther equipment from the phon e line, and t hen run the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipme nt is causing probl ems; try adding them ba ck one at a time and rerunni ng the test each time, unt il you identify which piece of equipment is causing t he problem. ⢠Try connecting a w o rking p hone and phone cord to t he telephon e wall j ack that you are using for the HP Fax an d check for a dial tone. If you do not hear a dial tone, contact your telephone company and ha ve them check the line. ⢠Make sure you have correctly con nected the HP Fax to the t elephone wall jack. Using the pho ne cord supplied i n the box with th e HP Fax, connect one end to your telephon e wall jack, then connect the ot her end to the port labeled 1-LI NE on the back of the HP Fax. If you do not use the supplie d phone cord to conn ect from the teleph one wall jack to the HP Fax, you mi ght not be abl e to send or receive faxes. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. ⢠If your teleph one system is not using a stand ard dial tone, such a s some PBX systems, this might cause t he test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax. The fax test failed 49
⢠Check to make sure the country/region setti ng is set appro priately for your country/region. If the country/region se tting is not set or is se t incorrectly, the test might fail and you might have problems sending and receivin g faxes. ⢠Make sure you connect the HP Fax to an an alog phone line or you wil l not be able to send or receiv e faxes. To che ck if your phone line is d igital, connect a regular analog phone to the line and listen for a di al tone. If yo u do not hear a no rmal sounding dia l tone, it might be a pho ne line set up for digital p hones. Conn ect the HP Fax to an an alog phone line and try send ing or receiving a fax. The "Fax Line Condition" test failed Solution: ⢠Make sure you connect the HP Fax to an an alog phone line or you wil l not be able to send or receiv e faxes. To che ck if your phone line is d igital, connect a regular analog phone to the line and listen for a di al tone. If yo u do not hear a no rmal sounding dia l tone, it might be a pho ne line set up for digital p hones. Conn ect the HP Fax to an an alog phone line and try send ing or receiving a fax. ⢠Check the connecti on between the telephone w all jack and the HP Fax to make sure the phone cord is secure. ⢠Make sure you have correct ly co nnected the H P Fax to the tele phone wall jack . Using the ph one cord supplied in the box w ith the HP Fax, connect one end to your telephone w a ll j ack, then connect t he other end to the port labeled 1-LINE on the back of the HP Fax. If you do not use the suppl ied phone cord to connect from the teleph one wall jack to the HP Fax, you mi ght not be ab le to send or receive faxes. ⢠Other equipment , which uses the same phone line as t he HP Fax, might be causing the test to fail. To find out if other equipment is causin g a problem, disconnec t the other equipme nt from the phone lin e, and then run the test a gain. ⦠If the Fax Line Condition Test pa sses without the other eq uipment, then on e or more pieces of the equipment is cau sing problems; t r y addi ng them ba ck one at a tim e and rerunning t he test each time, unti l you identify which piece of equipme nt is causing the problem . ⦠If the Fax Line Condition Test fails without the ot her equipm ent, connect th e HP Fax to a wo rking phone line and co ntinue reviewi ng the troubleshooti ng information in this section. ⢠If you are us ing a phone splitt er, this can cause faxing prob lems. (A splitter is a two-cord connector that plugs into a te lephone wall ja ck.) Try removing the split ter and connecting t he HP Fax directly to the te lephone wall jack. Chapter 5 50 Configure and manage
6 Maintain and troubleshoot ⢠Work with print cartridges ⢠Clean the HP Fax ⢠Troubleshoot ing tips and resources ⢠Solve printing problem s ⢠Poor print quality and unexpe cted printouts ⢠Solve paper-feed problems ⢠Solve copy prob lems ⢠Solve fax pr oblems ⢠Troubleshoot setup issues ⢠Clear paper jams ⢠Avoid paper jams Work with print cartridges ⢠Print cartridges ⢠Handle the print cartri dges ⢠Replace the print ca rtridges ⢠Align the print cartri dges ⢠Clean th e print ca rtridges ⢠Clean the print cartridge contacts ⢠Clean the area around the in k nozzles ⢠Store print cartridges Print cartridges You can find the ca rtridge number on the label of the print cartridge you are rep lacing. The HP Fax uses the following print cartridges: ⢠HP 21 black in kjet print cartridge ⢠HP 22 tri-color inkj et print cartridge ⢠HP 54 black in kjet print cartridge NOTE: Ink from the cartridges is used in the printing proce s s in a numbe r of different ways, including in the initialization proce ss, which prepares the H P Fax and cart ridges for printing. In addition , some residual ink is left in th e cartridge a fter it is used. For more information see www.hp.com/go/ink usage . NOTE: Ordering print cartridges online is not su pported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for i n forma tion about purch asing print cartridges. Work with print cartridges 51
Handle the print cartridges Before you replace or cle an a prin t cartridge, you should know the pa rt names and how to handle the print cart ridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with t he label on top. Do not touch the copper-co lored contacts or the ink nozzles. NOTE: Handle t he print cartridg es carefully. Dropping or jarring cartri dges can cause temporary printing problems, or even permanent damage. Replace the print car tridges Follow these i nstructions when the in k level is low. NOTE: When the ink leve l for a print cartrid ge is low, a message appears on th e display. When you receive a low-ink warning message on the display, make sure you have a replacemen t print cartridge availabl e. You should also repl ace the print cartridges when you see faded text or if you experience print quality i ssues related to the p rint cart ridges. To order print cartridges for the HP Fax, go to www.hp shopping.com . If prompted, choose your country/regi on, follow the prompts to se lect yo ur product, and th en click one of the shopping links o n the page. Chapter 6 52 Maintain and troubleshoot
To replace the print cartridges 1. Make sure the HP Fax is plugged in. CAUTION: If the HP Fax is off when yo u open the print cartridge door to access the print cartri dges, it will not release the cartridges for cha nging. You might damage the HP Fax i f the print cartridges are not d o cked safel y when you try to remove them . 2. Open the print cartridge d oor. The print carriage move s to the far right side of the H P Fax. 3. Wait until the print carriage is idle and silent, and then ligh tly press down on a print cartridge to release it. If you are replaci ng the tri-color pri nt cartridge, rem ove the print cartridge from the slot on the lef t. If you are replaci ng the black pr int cartridge, re move the print cartri dge from the slot on the right. 4. Pull the print cartridge tow ard you out of its slot. 5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is av ailable in many countries/ regions, and lets you re cycle used print cartridges free of charge. For more information, go to the following W eb site: www.hp.com/hpinfo /globalcitizenship/environ ment/recycle/ inkjet.html Work with print cartridges 53
6. Remove the n ew print cartridge from i ts packaging a nd, being careful to touch only the black plast ic, gently remove the plastic tape by using t he pink pull tab. 1 Copper-colored con tacts 2 Plastic tape with pink pull tab (must be remove d before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored co ntact s or ink nozzles. Touching these parts can result in clogs, ink f ailure, and bad electrical connecti ons. 7. Slide the new p rint cartridge forward in to the empty slot. Then gen tly push on the upper part of t he print cartridg e forward until it clicks into the socket. If you are install i ng the tri-color print cartridg e, slide it into the left slot. If you are insta lling a black print cart ridge, slide it into the rig ht slot. 8. Close the pri nt cartridge door. Chapter 6 54 Maintain and troubleshoot
Align the pr int cartr idges The HP Fax prompt s you to align cartridges every time you instal l or replace a print cartridge. You can also ali gn the print cart ridges at any ti me from the co ntrol panel. Aligning the print cartridges ensures high-qu ality output. NOTE: If you rem ove and reinstall th e same print cartridge, the HP Fax will not prompt you to al ign the print cartridges. It remem bers the alignment values fo r that print cartridge, so you do not need to real ign the prin t cartridge s. To align the print ca rtridges from the control pane l when prompted 1. Make sure you have letter or A4 un used plain wh ite paper load ed in the in put tray, and then press OK . Th e HP Fax prints a test page. 2. Load the test page print side down in the ADF, and press OK . Re cycle or disca rd the page after th e alignment is complet ed. NOTE: If you h ave colored paper loaded in t he input tray when you align the p rint cartridges, the alignm ent will fail. Load unused pl ain white paper into the input tray, and then try the alignmen t again. If the alignme nt fails again, you might have a def ective sensor or pri nt cartridge. Contact HP Su pport. Go to www.hp.com/support . If prompted, choo se your country/region , and then click C ontact HP for information on call ing for technical support. To align the cartrid ges from the c ontrol panel at any time 1. Load letter, A4, or legal unused plai n white paper into the in put tray. 2. Press Setup . 3. Select Tools and then sele ct Align Pri nt Cartridge . The HP Fax prints a test page. 4. Load the test page print side down in the ADF, and press OK . Re cycle or disca rd the page after th e alignment is complet ed. Clean the print cartridges Use this feat ure when there is streaking, w hite lines through any of the l ines of color or when a color is muddy aft er installing a print cartridge f or the first time. NOTE: Ink from the cartridges is used in the printing proce s s in a numbe r of different ways, including in the initialization proce ss, which prepares the H P Fax and cart ridges for printing. In addition , some residual ink is left in th e cartridge a fter it is used. For more information see www.hp.com/go/ink usage . To clean the pri nt cartridges fro m the co ntrol panel 1. Load letter, A4, or legal unused plai n white paper into the in put tray. 2. Press Setup . 3. Select Tools and then select Clean Print Cartridge . The HP Fax prints a page that you can recycle or discard. If copy or print quality still seem s poor after you clean the print cartridg es, try cleaning the print cartri dge contacts before replac ing the af fected print cartridge. Work with print cartridges 55
Clean the print cartridg e contacts Clean the print cart ridge contacts only if you get rep eated messages on the d isplay prompting you to check a print cartridge a fter you alread y have cleaned or aligned the print cartridges. Before cleanin g the print cartri dge contacts, remove t he print cartridge and verify that nothing is covering the print cartridge con tacts, then reinstall the print cartridge. If you continue to get messages to check the pri n t cartri dges, clean the print ca rtridge contac ts. Make sure you have the f ollowing materials availa ble: ⢠Dry foam rubb er swabs, lint-free cloth, or any soft m aterial that will not come apart or leave fibers. TIP: Coffee fil ters are lint-free and wo rk well for cleaning print cartridges. ⢠Distil led, filtere d, or bottled w ater (tap water might cont ain contamin ants that can damage the p rint cartridges). CAUTION: Do not use platen cleane rs or alcohol to clean the prin t cartridge contacts. These can da mage the print cartridge or the HP Fax. To clean the p rint cartridge contacts 1. Plug in the HP Fax an d open the print cartridge doo r. The print carriage move s to the far right side of the HP Fax. 2. Wait until the print carriage is idle and silent , and then unplug the power cord f rom the back of the H P Fax. NOTE: Dependi ng how long the HP Fax is unp lugged, the date and ti me might be erased. You mi ght need to rese t the date and time later, when you plug the power cord back in. 3. Lightly press dow n on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not re move both print cartridges at th e same tim e. Remove an d clean each print cartridge o ne at a time. Do not leave a print cartrid ge outside the HP Fax for more than 30 minut es. 4. Inspect the print cartridge contacts for ink and debris bu ildup. 5. Dip a clean foa m rubber swab or lint-free cloth in to distilled water, and squeeze any excess wate r from it. 6. Hold the print cartridge by its sides. Chapter 6 56 Maintain and troubleshoot
7. Clean only the copper-colored conta cts. Allow the print cartri dges to dry for approximatel y ten minut es. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Slide the print cartridge back i nto the slot . Push the print cartri dge forward until it clicks into place. 9. Repeat if necessary for the ot her print cartridge. 10. Gently close the print cartridge door and plu g the power co rd into the back of the HP Fax. Clean the area around th e ink nozzles If the HP Fax is used in a dusty environment, a small amo unt of debris might accumulate inside the HP Fax. T his debris can include dust, hai r, carpet, or clothing fibe rs. When debris gets on the print cartri dges, it can cause ink streaks and smudges o n printed pages. Ink streaking can be corrected b y cleani ng around the ink nozzles a s described here. NOTE: Clean the area around t he ink nozzles only if you continu e to see streaks and smudges on your prin ted pages after you have already cl eaned the print cartridges by u sing the control pane l. Make sure you have the following materials available: ⢠Dry foam rubber sw abs, lint-free cloth, or any soft mate rial that wi ll not come apart or leave fibe rs. TIP: Coff ee filters are lint-free and w ork well fo r cleaning print cartridges. ⢠Distilled, fi ltered, or bottled wat er (tap water might contain cont aminants that can damage the pri nt cartridges). CAUTION: Do not touch the copper-color ed contacts or ink nozzles. Tou ching these parts can result in cl ogs, ink failure, and bad elect rical connections. Work with print cartridges 57
To clean th e area around the ink nozzles 1. Plug in the HP Fax an d open the print cartridge doo r. The print carriage move s to the far right side of the HP Fax. 2. Wait until the print carriage is idle and silent , and then unplug the power cord f rom the back of the H P Fax. NOTE: Dependi ng how long the HP Fax is unp lugged, the date and ti me might be erased. You mi ght need to rese t the date and time later, when you plug the power cord back in. 3. Lightly press dow n on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not re move both print cartridges at th e same tim e. Remove an d clean each print cartridge o ne at a time. Do not leave a print cartrid ge outside the HP Fax for more than 30 minut es. 4. Place the print cartridge on a piece of paper wit h the ink nozzles facin g up. 5. Lightly moisten a clean foam rubber swab with distilled water. 6. Clean the fa ce and edges around the ink nozzle are a wit h the swab, as sh own below. 1 Nozzle plate (do not clean ) 2 Face and edges around the ink nozzle area CAUTION: Do not clean the nozzle p l ate. 7. Slide the print cartridge back int o the slot . Push the print cartridge forward until it clicks into place. 8. Repeat if nece ssary for the other print cart ridge. 9. Gently clos e the print cartridg e door and plu g the power cord in to the back of the HP Fax. Store print cartridges Print cartridges can be left in the device for extended periods of ti me. If you remove the print cartridge s, place them in an ai rtight container, such as a resealab le plastic tub. Make sure the nozzles are not touching anyth i ng wh en you store t he print cartridg es. Chapter 6 58 Maintain and troubleshoot
Clean the HP Fax To ensure that yo ur copies and scans remain cle ar, you might need t o clean the glass strip or white strip inside the automat ic document feeder. You might also want to du st the exterior of the HP Fax. Clean the g lass strip Minor debris ca n accumulate on the white strip located inside the automatic document feeder. To clean the gla ss strip inside the automa tic document feeder 1. Unplug the power cord. NOTE: Depen ding how long th e HP Fax is unplugged, the d ate and time migh t be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the autom atic document feeder. There is a glass strip under the automat ic document feeder. 3. Clean the glass strip wit h a soft cloth or spong e slightly moiste ned with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acet one, benzene, or carbon tetrachloride on the glass, since they ca n damage it. Do not place or spray liquid dire ctly on the glass. The liquid might seep under the glass and da mage the HP Fax. Clean the HP Fax 59
4. Close the auto matic document fe eder cover. CAUTION: Make sure you close the au tomatic documen t feeder cover before loading any pap er or originals. If you do not close th e cover, you might dam age the mechanism. 5. Plug in the pow er cord. Clean the white strip Minor debris can ac cumulate on the white stri p located in side the automatic document feeder. To clean th e white strip 1. Unplug the power cord. NOTE: Dependi ng how long the HP Fax is unp lugged, the date and ti me might be erased. You mi ght need to rese t the date and time later, when you plug the power cord back in. 2. Lift the cover of th e automatic document feeder. 3. Clean the whi te strip with a soft clot h or sponge sligh tly moistened w ith a mild soap and warm wa ter. Wash the strip gent ly to loosen debris. Do not scrub the strip . Chapter 6 60 Maintain and troubleshoot
4. If further cleaning is needed, repea t the previous steps using i sopropyl (rubbing) alcohol, and wipe the strip tho roughly with a damp cloth t o remove any re sidual alcoho l. CAUTION: Be careful not to spill alcohol on the glass or exte rior of the H P Fax, as this might dama ge the HP Fax. 5. Close the automatic do cument feeder cover. 6. Plug in the power cord. Clean the exterior NOTE: Before clea ning the HP Fax, unplug the po wer cord from t he electrical socket. Use a soft, damp, lint-f ree cloth to wipe dust, smudges, and stains off of t he case. The exterior of t he HP Fax does not requi re cleaning. Keep flu ids away from the inte rior of the HP Fax, as well as from the control pan el. Troubleshooting tips and resources Use the foll owing tips and resources to resolve printing problems. ⢠For a paper jam, see Clear paper jams . ⢠For paper-feed pr oblems, such as th e paper skew and pap er pick, see Solve paper- feed probl ems . ⢠When the HP Fax is plugged in for the first time, it takes approximately 1 - 2 minutes to initiali ze it after the print cartri dges are instal led. ⢠Make sure the power cord and other cables are wo rking, and are firmly connecte d to the HP Fa x. Make sure th e HP Fax is conne cted firmly to a function ing alternat ing current (AC) power out let. For voltage requirements, see Electrical specif ications . ⢠Make sure media is loaded correctly in the input tray and is no t jammed in the HP Fax. ⢠Make sure all packing tapes and materials are remove d. Solve printing problems Probl em Possible solution More information The HP Fax shut s down unexpectedly Check the power and power connections Make sure the HP Fax is connected firmly to a functioning alternating current ( AC) power outlet. For voltage requirements, se e Electrical specifications . Error message appears on control-panel display A non-recoverable error has oc curred Unplug the power cord, wait ab out 20 seconds, and plug the power cord back in. If the pro blem persists, visit the HP Web site ( www.hp.com/support ) for the latest troubleshooting informatio n, or product fixes and updates. Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Work with print cartridges . Solve printing problems 61
Problem Possible solution More information Check the media settings Make sure you select the correct quality settings for the media loaded in the tray. Make sure the page settings match the page size of media loaded in the tray. More than one page is being picked For more information on paper-fee d problems, see Solve paper-feed problems . Check the print cartridges Make sure the print cartridges ar e not low on ink. For more information, see Work with print cartridges . Poor print quality a nd unexpected pr intouts Problem Possible solution More information Poor quality printouts Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Configure and manage and Print cartridges . Check the media The media might not meet Hewlett-Packard me dia specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the type of media loaded in the HP Fax Make sure the HP Fax supports the type of media you have loaded. For more in formation, see Understand specifications for supported media . Align the print cartridges Align the print cartridges. For more information, see Align the print cartridges . Printout shows bleeding colors Check the print cartridges Make sure print cartridges have not been tampered with. Refilling processes and the use of incompa tible inks can disrupt the intricat e printing system and result in reduced print quality and dama ge to the HP Fax. HP does not guarantee or support refilled print cartridges. For orderin g information, see Print cartridges and HP supplies and fax specificat ions . Check the type of media loaded in the HP Fax. For more information, see Select print media . Lines or dots are mis sing from text or graphics Check the print cartridges Make sure the print cartridges ar e not low on ink. For more information, see Work with print cartrid ges . Clean the print cartridges For more information, see Work with print cartridges . Chapter 6 (continued) 62 Maintain and troubleshoot
Solve paper-feed problems Probl em Possible solution Media is not supported for the HP Fax Use only media that is supported for the HP Fax. For more information, see Understand specifications for su pported media . Media is not picked up from the tray ⢠Make sure media is loaded in the tr ay. For more information, see Load full-size paper . Fan the media before loading. ⢠Make sure the paper guides are set to the corr ect markings in the tray for the media size you are loading. Also make sure the gu ides are snug, but not tight, against the stack. ⢠Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. Media is not coming out correctly ⢠Make sure the output tray extension is extended; otherwise, printed pages may fall off the HP Fax. ⢠Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing ⢠Make sure the media loaded in the tray is aligned to the paper guid es. If needed, pull out the tray from the HP Fax and reload the media prope rly, making sure that the paper guides are properly aligned. ⢠Load media into the HP Fax only when it is not printing. Multiple pages are being picked up ⢠Fan the media before loading. ⢠Make sure the paper guides are set to the corr ect markings in the tray for the media size you are loading. Also make sure the gu ides are snug, but not tight, against the stack. ⢠Make sure the tray is not overloaded with paper. ⢠Use HP media for optimum performance and efficiency. Solve copy problems Probl em Possible solution More information No copy came out Check the power Make sure that the power cord is securely connected. Check the status of the device The device might be jammed. C heck for jams. See Clear paper jams . Check the trays Make sure that media is loaded. See Load full-size paper for more info rmation. Copies are blank Check the trays If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load originals . Solve copy problems 63
Problem Possible solution More information Check the media The media might not meet Hewlett-Packard me dia specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the settings The contrast setting might be set too light. Use the Copy button on the control panel to create darker copies. Clean the print cartridges For more information, see Work with print cartridges . Documents are missing or faded Check the media The media might not meet Hewlett-Packard me dia specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the settings The quality setting of Fast (which produces draft- quality copies) might be responsible for the missing or faded documents. Change to the Norm al or Best setting. Check the origin al ⢠The accuracy of the copy depends on the quality and size of the original. Use the Copy menu to adjust the brightness of the copy. If the or iginal is too light, the copy might not be able to compensate, even if yo u adjust the contrast. ⢠Colored backgrounds might cause images in the foreground to blend into the backgro und, or the background might appear in a differen t shade. Clean the print cartridges For more information, see Work with print cartridges . Size is reduced The Reduce/Enlarge or other copy feature might ha ve been set from the control panel to reduce the scanned image. Check the se ttings for the copy job to make sure that they are for normal size . Copy quality is poor Take steps to improve the copy quality ⢠Use quality originals. ⢠Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images. See Load origina ls for more information. ⢠Use or make a carrier sheet to pro tect your originals. Check the HP Fax The ADF might need cleaning. See Clean the HP Fax for more information. Error messages appear Reload document and then restart job Press the OK button, and then reload the remaining documents (up to 20 pages) in the ADF. For more information see Load originals . Chapter 6 (continued) 64 Maintain and troubleshoot
Probl em Defect s More information Copy defects are apparent Vertical white or faded stripes The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information. Too light o r dark Try adjusting the contrast and copy-quality settings. Unwanted lines The ADF might need cleaning. See Clea n the HP Fax for more information. Black dots or st reaks Ink, glue, correction flui d, or an unwanted substance might be on the ADF. Try cleaning the HP Fax. See Clean the HP Fax for more information. Unclear text ⢠Try adjusting the contrast and copy-quality settings. ⢠The default enhancement setting might not be suitable for the job. C heck the setting and change it to enhance text or images, if needed. For more information, see Adjust the lightness and darkness of your copy . Incompletely filled text or graphics Try adjusting the contrast and copy-quality settings. Copy is slanted or skewed ⢠Make sure that the input tray is not too full. ⢠Make sure that the paper-width a djusters are snug against the sides of the media. Large, black typefaces loo k splotchy (not sm ooth) The default enhancement setting might not be suitable for the job. Check the setting and cha nge it to enhance text or images, if needed. For mo re information, see Change the copy settings . Horizontal gra iny or white bands in light - gray to medium-g ray areas The default enhancement setting might not be suitable for the job. Check the setting and cha nge it to enhance text or images, if needed. For mo re information, see Change the copy settings . Solve fax problems Probl em Possible solution The display a lways shows Phone Off Hook You are using the wrong type of phone cord. Make sure you are using the phone cord tha t came with the HP Fax to connect the HP Fax to your phone line. If the phone cord that came with the HP Fax is n ot long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store tha t carries phone accessories. You will also need another phone cor d, which can be a standard phone cord that you might already have in your home o r office. Other equipment that uses the same phone line as the HP Fax might be in use. Make sure extension phones (phones on the same phone line, but not con nected to the HP Fax) or other equipment are not in use or off the hook. For example, you cannot use the HP Fax for faxing if an Solve fax p roblems 65
Problem Possible solution extension phone is off the hook, or if you are using a computer dial-up modem to send e-ma il or access the Inte rnet. The HP Fax is having pro blems sending and receiving faxes Make sure the HP Fax is plugged in. Look a t the display on the HP Fax. If the display is blank the HP Fax is unplugged. Make sure the power cord is firmly connected to the HP Fax and plugged into a power outlet. After plugging in the power cord, HP recommends you wait five minutes before sending or receiving a fax. The HP Fax cannot send or receive faxes while it is initializing after being plugged in. ⢠Check to see if another process has caused an error. Check the display for an error message pr oviding information about the problem and how to solve it. If there is an error, the HP Fax will no t send or receive a fax until the error cond ition is resolved. ⢠The phone line connection might b e noisy. Phone lines with poor sound qua lity (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about cha nging ECM, see Send a fax in Error Co rrection Mode . If the problem persists, contact you r telephone company. ⢠If you are using a digital su bscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. ⢠If you are using either a private branch exch ange (PBX) or an integrated services digital networ k (ISDN) converter/ter minal adapter, make sure the HP Fax is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region, if possible. ⢠If the HP Fax shares the sa me phone line with a DSL service, the DSL modem might not be pr operly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound qua lity (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the d ial tone again. NOTE: You might notice static on the phone line again in the future. If the HP Fax stops sending and receiving faxes, repeat this process. If the phone line is still noisy, contact your telephone company. For information on turning your DSL modem off, contact your DSL provide r for support. Chapter 6 (continued) 66 Maintain and troubleshoot
Probl em Possible solution The HP Fax is having pr oblems sending a manual fax NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP Fax, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Gre ece, India, Indonesia, Ireland, Japan, Korea, Latin Ame rica, Malaysia, Mexico, Philippines, Poland , Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. ⢠Make sure the telephone you use to initiate the fax call is connected directly to the HP Fax. To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the HP F ax. ⢠If you are sending a fax manually from yo ur phone that is connected directly to the HP Fa x, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP Fax. NOTE: If using a serial-type phone system, please connect your phone directly on top of the HP Fax cable which h as a wall plug attached to it. The HP Fax cannot receive faxe s, but can send faxes If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP Fax is set to All Ri ngs . For more inform ation, see Change the answer ring pattern for distinctive ring . If you select Tel mode, you will need to receive faxes manually; otherwise, the HP Fax will not receive the fax. For information on receiving faxes manually, see Receive a fax manually . If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a se parate phone line for faxing. If you have a computer dial-u p modem on the same phone line with the HP Fax, che ck to make sure that the software that came with your modem is n ot set to receive faxes automatically. Modems that are set up to receive faxes automatically take over th e phone line to re ceive all incoming faxes, which pr events the HP Fax from receiving fax calls. (continued) Solve fax p roblems 67
Problem Possible solution If you have an answer ing machine on the same phone line with the HP Fax, you might have one of the follow ing problems: ⢠Your answering machine might not be set up properly with the H P Fax. ⢠Your outgoing message might be too long or too loud to allow the HP Fax to detect fax tones, and the sending fax machine might disconne ct. ⢠Your answering machine might not have enough quiet time after your outgoing message to allow the HP Fax to detect fax tones. This problem is most common with digital answering machines. The following actions might help solve these problems: ⢠When you have an answ ering machine on the same phone line you use for fax calls, try con necting the answering machin e directly to the port labeled 2-EXT on the back of the HP Fax. ⢠Make sure the HP Fax is set to receive faxe s automatically. For information on setting up the HP Fax to receive faxes automatically, see Receive a fax . ⢠Make sure the Rings to A nswer setting is set t o a greater number of rings than the answer ing machine. For more information, see Set the number of rings before answering . ⢠Disconnect the answeri ng machine and then try receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem. ⢠Reconnect the answering machine and record your outgoing message again. Record a message that is approximately 10 seconds in duration . Speak slowly and at a low volume when recor ding your message. Leave at least 5 seconds of silence at the end of the voice message. There should be no background noise when recor ding this silent time. Try to receive a fax a gain. NOTE: Some digital answering machines might not retain the recorded silence at the end of your outgoing message. Play back your outgoing message to check. If the HP Fax shar es the same phone line with other types of phone equipment, such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax signal level might be reduced. The sign al level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can cause problems during fax re ception. If you have a special ring pattern for your fax p hone number (using a distinctive ring service through your telephone company), make sur e that the Distinctive Ring feature on the HP Fax is set to match. For more information, see Change the answer ring pattern for distinctive ring . Chapter 6 (continued) 68 Maintain and troubleshoot
Probl em Possible solution The HP Fax cannot send faxes, but can recei ve faxes The HP Fax might be dialing too fast or too soon. You might need to insert some pauses in the nu mber sequence. For example , if you need to access an outside line before dialing the phone number, in sert a pause following the access number. If your numbe r is 95555555, and 9 accesses an outside line, you might insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press Redial/Pause , or press the Symbols button repeatedly, until a dash ( - ) appears on the display. You can also send the fax us ing monitor dialing. This enables you to listen to the phone line as you dial. You can set the pace of your dialing and respond to prompts as you dial. For more information, see Send a fax using monitor dialing . The number you entered when se nding the fax is not in the proper format or the receiving fax machine is having problems. To check this, try calling the fax nu mber from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice mail service could be interfering with the recipient's phone li ne. You can also ask the recipient to check the receiving fax machine for any problems. Fax tones are recorded on my answering machine When you have an answering machin e on the same phone line you use for fax calls, try co nnecting the answering machine directly to the port labeled 2-EXT on the back of the HP Fax. If you do n ot connect the answering machine as re commended, fax tones might be recorded on your answering machine. Make sure the HP Fax is set to receive faxes automatically and that the Rings to Answer setting is correct. The number of rings to answer for the HP Fax shou ld be greater than the number of rings to a nswer for the answering machine. If the answering ma chine and the HP Fax are set to the same number of rings to answer, both devices answer the call and fax tones are recorded on the answering machin e. Set your answering machine to a low number of rings and the HP Fax to answer in the maximum number of ring s supported. (The maximum number of rings varies by country/region.) In this setup, the answeri ng machine answers the call and the HP Fax monitors the line . If the HP Fax detects fax tones, the HP Fax receives the fax. If the call is a voice call, the answering machine records the incoming message. For more information, see Set the number of rings before answering . The phone cord that came with my HP Fax is not long enough If the phone cord that came with the HP Fax is not lo ng enough, you can use a coupler to extend the length. You can purchase a co upler at an el ectronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you mig ht already have in your home o r office. (continued) Solve fax p roblems 69
Problem Possible solution TIP: If the HP Fax came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire ph one cord adaptor, see the documentation that came w ith it. To extend you r phone cord 1. Using the pho ne cord supplied in the box with the H P Fax, connect one end to the cou pler, then connect the other end to the port labele d 1-LINE on the back of the HP Fax. 2. Connect another phon e cord to the open port on the coupler and to the telephone w all jack. Troubleshoot setup issues Problem Possible solution More information Hardwa re setup suggestions Check the HP Fax ⢠Make sure that all packing tape and material have been removed from outside and in side the HP Fax. ⢠Make sure that the HP Fax is loaded with paper. ⢠If the Attention light is blinking, check for messages on the control panel. Check the hardware connections ⢠Make sure that any cords and cab les that you are using are in good working order. ⢠Make sure that the power cord is connected securely to both the HP Fax and to a working power outlet. ⢠Make sure that the phone cord is connected to the 1-LINE port. Check the print cartridges ⢠Make sure the tape is removed fro m the print cartridges. ⢠Make sure that the print cartridges a re firmly installed in their correct slot. Press down firmly on each one to ensure proper contact. Check the HP Fax to ensure the following: ⢠When the HP Fax is first plugged in, it takes approximately 45 seconds to warm up . ⢠The HP Fax is in the Ready state, and no other lights on the control panel are lit or blinking. If the Attention light is lit or blinking, see the message on the control panel. ⢠Ensure power cor d and other cables are working, and are firmly connected to the HP Fax. ⢠All packing tapes and materials are removed from the HP Fax. ⢠Rear access panel is locked into place. ⢠Paper is loaded correctly in the tray, and is not jammed in the HP Fax. Chapter 6 (continued) 70 Maintain and troubleshoot
Clear paper jams If the paper was lo aded in the input tray, you mig ht need to clear the pa per jam from the rear door. Paper can also jam in the au tomatic document f eeder. Several common actio ns can cause paper to ja m the automatic document feeder: ⢠Placing too mu ch paper in the doc ument feeder tray. ⢠Using paper that is too thick or too thin fo r the HP Fa x. ⢠Trying to add pa per to the d ocument feeder t ray while the HP Fax is feedi ng pages. To clear a paper jam from the rear door 1. Unplug the power cord. 2. Press in the tab on the left sid e of the rear door to release the do or. Remove the door by pulling it away from the HP Fax. CAUTION: Trying to clear a pa per jam from the fro nt of the HP Fax can d amage the print me chanism. Always ac cess and clea r paper jams through the re ar door. 3. Gen tly pull the paper out of the ro llers. CAUTION: If the paper tears when yo u are removing it f rom the rollers, check the rollers and wheels for torn pieces o f paper t hat might be remaining inside the HP Fax. If you do not remove all the pieces of paper from the HP Fax, m ore paper jams are likely to occur. 4. Repl ace the rear do or. Gently pu sh the doo r forward unti l it snaps into pl ace. 5. Press OK to continue t he current job. Clear paper jams 71
To clear a paper jam in th e automatic docum ent feeder 1. Unplug the power cord. 2. Lift the cover of th e automatic document feeder. 3. Gently pull the paper out of the rollers. CAUTION: If the paper tears wh en you are removing it from t he rollers, check the rollers and wheels for to rn pieces of pape r that might be remain ing inside the HP Fax. If you do not remove all th e pieces of p aper from the HP F ax, more pape r jams are like ly to occur. 4. Close the cover of t he automatic document feeder. Avoid paper jams To help avoid paper jams, follow these guidelines. ⢠Remove print ed papers from the output t ray frequen tly. ⢠Prevent curled or wrinkl ed paper by storing a ll unused paper f l at i n a resealable bag. ⢠Ensure that pap er loaded in the input tray lays flat and the edges are not be nt or torn. ⢠Do not combine differe nt paper types and paper sizes in the input tray; the entire sta ck of paper in the input tray must be the same size and type. ⢠Adjust the p aper-width gui de in the inp u t tray to fit snugly against all pa per. Make sure the paper-w idth guide do es not bend the paper in the in put tray. ⢠Do not force paper too fa r forward in the input t ray. ⢠Use paper types that are recommended for the HP Fax. For more informat ion, see Understand spe cification s for supp orted media . Chapter 6 72 Maintain and troubleshoot
A HP supplies and fax specifications This section provides information on HP supplies and specifications for the HP Fax. The information is subject to change; vi sit the HP Web site ( www.hpshopping.com ) for the latest upda tes. You may also make purchases through the Web site. ⢠Order printing supplies online ⢠Supplies ⢠Physical specifications ⢠Product features and capacities ⢠Memory specifications ⢠Print specifications ⢠Copy specifications ⢠Fax specifications ⢠Environmental specifications ⢠Electrical specifications ⢠Acoustic emission specifications (noise levels per ISO 7779) Order pr inting su pplies online To order genuine HP supplies for the HP Fax, go to www.hpshopping.com . If prompted, choose your country/region, follow the prompts to select your product, and the n click one of the shopping links on the page. Supplies ⢠HP media ⢠Print cartridges HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hpshopping.com . For media and media-handling specifications, see Understand specifications for supported me dia . Print cartridge s You can find the cartridge number on the label of the print cartridge you are replacing. The HP F ax uses the f ollowin g print ca rtridges: ⢠HP 21 black inkjet print cartridge ⢠HP 22 tri-color inkjet print cartridge ⢠HP 54 black inkjet print cartridge NOTE: Ink from the cartridges is used in the prin ting process in a numb er of different ways, including in the initialization process, which pr epares the HP Fax and cartridges for printing. In addition, some residual ink is left in the cartri dge after it is used. For more information see www.hp.com/go/inkusage . NOTE: Ordering print cartridges online is not suppor ted in all countries/regions. If it is not supported in your country/region, contact a loca l H P reseller for information about purchasing print cartridges. Supplies 73
Physical specifications ⢠Height: 330.2 mm (13 inches) ⢠Width: 425.5 mm (16.75 inches) ⢠Depth: 203.2 mm (8 inches) ⢠Weight: 5.5 kg (12 poun ds) Product features and capacities Feature Capacity Print cartridges Black and tri-color print cartridges Supply yi elds Visit www.hp.com/pageyield/ for more information on estimated print cartridge yields. HP Fax languages HP PCL 3 enhanced Font support US fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic , Letter Gothic, Letter Gothic Italic. Duty cycle Up to 1000 pages per month Memory specifications HP Fax memory 2 MB ROM, 16 MB RAM Print specifications ⢠Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color ⢠Method: drop-on-demand thermal inkjet ⢠Language: Lightweight Imaging Device Interface Language (LID IL) Copy specifications ⢠Digital image processing ⢠Up to 99 copies f r om or iginal (varies by model) ⢠Digital zoom: from 25 to 400% (varies by model) ⢠Fit to page, pre-scan Mode Type Scan resolution (dpi) Best Black up to 600 x 1 200 Color up to 600 x 1200 Normal Black up to 300 x 300 Color up to 300 x 300 Fast Blac k up to 300 x 3 00 Color up to 300 x 300 Appendix A 74 HP supplies and fax specific ations
Fax specifications ⢠Walk-up black - and-white and color fax capability ⢠Up to 200 speed dials ⢠Up to 30 0-pa ge memo ry (varies by model, based on IT U -T Test Image #1 at s t anda rd resoluti on more complicated pages or higher resolution pages take longer and use more memory) ⢠Manual fax send and receive ⢠Automatic busy redial up to five times ⢠Automatic no-answer redial one time (varies by model) ⢠Confirmation and activity reports ⢠CCITT/ITU Group 3 fax with Error Correction Mode ⢠33.6 Kbps transmission ⢠Ring detect with automatic fax/answering machine switching Photo (d pi) Very Fine (dpi) Fine (dpi) Standard (dpi) Black 196 x 203 (8-bit grayscale) 300 x 300 196 x 203 196 x 98 Color 2 00 x 200 200 x 200 200 x 200 200 x 200 Environmental specifications Operating environment Operating temperature: 5° to 40° C (41° to 104° F) Recommended operating conditions: 15° to 32° C (59° to 90° F) Recommended rela tive humidity: 15 to 80% noncondensing Storage environment Storage temperature: -40° to 60° C (-40° to 140° F) Storage relative humidity: Up to 90% nonconde nsing at a temperature of 65° C ( 150° F) Electrical specifications Power requirement s External AC adaptor input (max): 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz) System DC input (max): 15 Vdc or 16 Vdc at 4 00 mA; 32 Vdc at 500 mA NOTE: The AC adaptor shipped might be specified to provide more pow er than system DC input (max) requirement above. Acoustic emission specifications (noise levels per ISO 7779) ⢠Sound pressure (bystander position) ⦠Color printing: LpAd 42 (dBA) ⦠Black-and-white printing and copying: LpAd 47 (dBA) ⦠B lack-and- white printing (F ast mode): LpAd 52 (dBA ) ⦠Sending black-and-white fax: LpAd 40 (dBA) ⦠Idle: LpAd 21 (dBA) ⢠Sound power ⦠Color printing: LwAd 5.5 (BA) ⦠Black-and-white printing and copying: LwAd 5.9 ( BA) Acoustic emission specifications (noise leve ls per ISO 7779) 75
⦠B l ack-and-white printing (Fast mode): LwAd 6.4 (BA) ⦠S e nding black-and-white fax: LwAd 5.3 (BA) ⦠I d le: LwAd 3.3 (BA) Appendix A 76 HP supplies and fax specific ations
B Support and warranty The information in Maintain and troubleshoot suggests solutions to common prob lems. If your HP Fax is not operating correctly and those suggestions did not solve your problem, tr y using one of the following support services to obtain assistance. ⢠Obtain elect r onic support ⢠Obtain HP telephone support ⢠Prepare the HP Fax for shipment ⢠Pack the HP Fax ⢠Warranty Obtain electronic supp ort To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/reg io n, and then click Contact HP for information on calling for technical support. This Web site also offers technical support, s upplies, ordering information and other optio ns such as: ⢠Access online support pages. ⢠Send HP an e-mail message for answers to your questions. ⢠Connect with an HP techn i cian by using online chat. Support options and availability vary by p roduct, country/region, and language. Obtain HP telephon e support During the warranty per iod, you may obtain assistance from the HP Customer Care Center. This section contains the following topics: ⢠Before you call ⢠Support process ⢠HP support by phone ⢠Additional warranty options Before you call Visit the HP Web site ( www.hp.com/sup port ) for the latest troubleshooti ng information, or product fixes and updates. To assist our Customer Care Center re presentat ives to serve you better, prepare the following information if you need to call HP. â² If t h e HP Fax does not print, get the following information ready: â¢H P F a x m o d e l ⢠Model number and serial number (check the back of the HP Fax) Obtain HP telephone support 77
Support proces s If you have a prob lem, follow these steps: 1. Check the documentation that came with the HP Fax. 2. Visit the HP o nline support Web site at www.hp.com/support . H P online support is available to all HP customers. It is the fastest source fo r up-to-date HP Fax information and expert assistance and includes the following features: ⢠Fast a ccess to qualified online support specialists ⢠V aluable troubleshooting informatio n for common problems ⢠P roactive HP Fax updates, support alerts, and HP newsgrams that are available when you register the HP Fax 3. Call HP support. Support options and availabilit y vary by product, country/region, and language. HP support by phone This section contains the following topics: ⢠Phone support period ⢠Placing a call ⢠Af ter the phone support period Phone suppor t period One year of phon e support is available in North Am erica, Asia Pacific, and Latin America (including Mexico). For the most current list of telephone supp ort numbers, go to www.hp.com/support . Placing a call Call HP support while you are in front of the HP Fax. Be prepared to provide the following information: ⢠Model number (located on the label on the front of the HP Fax) ⢠Serial number (located on the back or bottom of the HP Fax) ⢠Messages that appear when the situation occurs ⢠Answers to these questions: ⦠Has t h is situation happened before? ⦠Can you re-create it? ⦠Did anything else occur prior to this situatio n (such as a thund erstorm, HP Fax was moved, etc.)? After the phone support perio d After the phone support period, help is availa ble from HP at an additional cost. Help may also be available at the H P online support Web site: www.hp.com/support . Contact your HP dealer or call the support phone number for your country/regio n to learn more a bout support options. Additional warranty options Extended service plans are av ailable for the H P Fax at additional costs. Go to www.hp.com/ support , select your country/region and lang uage, then ex plore the services and warra nty area for information about the extended service plans. Prepare the HP Fax for shipmen t If after contacting HP Custo mer Support or return ing to the point of purchase, you are requested to send the HP Fax in for service, make sure you remove and keep the following items before returning your HP Fax: ⢠The print cartridges ⢠The power cord and any other cable connected to the HP Fax Appendix B 78 Support and warra nty
⢠Any paper loaded in the input tra y ⢠Remove any originals you might have loaded in the HP F ax Pack the HP Fax Complete the following steps after you have prepared the HP Fax for shipment. To pack the HP Fax 1. If available, pack the HP Fax for shipment by us ing the original packaging materials, or use the packaging materials that came wi th your replace ment HP Fax. If you do not have the original packaging ma terials, please use other adequate packaging materials. Shipping damage caused by improp er packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box. 3. Include the following item s in the box: ⢠A complete description of symptoms for serv ice perso nnel (samples of print quality pr oblems are helpf ul). ⢠A copy of the sales slip or other proof of purchase to establish the warranty coverage period. ⢠Your name, address, and a phone number where you can b e reached during the day. Pack the HP Fax 79
Warranty A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HPâs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer . However , if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty , HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty , HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair , replace, or refund until the customer returns the defective product to HP . 8. Any replacement product may be either new or like-new , provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP . Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer . B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW , NEITHER HP NOR ITS THIRD P ARTY SUPPLIERS MAKES ANY OTHER W ARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED W ARRANTIES OR CONDITIONS OF MERCHANT ABILITY , SA TISFACT ORY QUALITY , AND FITNESS FOR A P ARTICULAR PURPOSE. C. Limitations of liability 1. T o the extent allowed by local law , the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LA W , EXCEPT FOR THE OBLIGA TIONS SPECIFICALL Y SET FORTH IN THIS W ARRANTY ST A TEMENT , IN NO EVENT SHALL HP OR ITS THIRD P ARTY SUPPLIERS BE LIABLE FOR DIRECT , INDIRECT , SPECIAL, INCIDENT AL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT , TORT , OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This W arranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. T o the extent that this Warranty Statement is inconsistent with local law , this W arranty Statement shall be deemed modified to be consistent with such local law . Under such local law , certain disclaimers and limitations of this Warranty Statement may not apply to the customer . For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this W arranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS W ARRANTY ST A TEMENT , EXCEPT TO THE EXTENT LAWFULL Y PERMITTED, DO NOT EXCLUDE, RESTRICT , OR MODIFY , AND ARE IN ADDITION TO, THE MANDA TORY ST A TUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUST OMERS. HP Limited W arranty Dear Customer , Y ou will find below the name and address of the HP entity responsible for the performance of the HP Limited W arranty in your country . Y ou may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited W arranty . Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN HP product Duration of limited warranty Fax 1 year Print or Ink cartridges Until the HP ink is depleted or the âend of warrantyâ date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year unless otherwise stated Appendix B 80 Support and warra nty
C Regulatory information The HP Fax meets product requiremen ts from regulatory agencies in your country/region. This section contains the following topics: ⢠FCC statement ⢠Noise emission statement for Germany ⢠Notice to users of the U.S. telephone network: FCC requirements ⢠Notice to users of the Canadian telephone network ⢠Notice to users in the European Econ omic Area ⢠Regulatory model number ⢠Environmental product stewardship progr am ⢠Decla ration of confor mity FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a part icular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ⢠Reorient the receiving antenna. ⢠Increase the separation between the equipment and the receiver. ⢠Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ⢠Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment. FCC statement 81
Noise emission statement for Germany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h DIN 45 6 35 T . 1 9 Notice to users of the U.S. tele p hone network: FCC requirements This equipment complies with Part 68 of the FC C rules and the requirements adopted by the ACTA. On the back of this equipment is a label that co ntains, among other information, a pr oduct identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The HP 3100 Fax series is provided with a RJ 11C connector for connecting this product to the telephone network. An additional RJ11C connecto r is pro vided for connec ting an additional device to the telephone network fr om the HP 3100 Fax seri es. A plug and jack used to connect this equipm ent to the premises wiring and telephone network must comply with the applica ble FCC Part 68 rule s and requirements ad opted by the ACTA. A compliant telephone cord and modular plug is provide d with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devic es that may be connected to a telephone lin e. Excessive RENs on a telephone line may re sult in t he devices not ringing in response to an in coming call. In most but not all areas, the sum of RENs should not exceed five (5.0 ). To be certain of the number of devices that may be connected to a line , as determined by the total REN s, contact the local telephone company. For products approved after Ju ly 23, 200 1, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For e arlier products, the REN is separately shown on the label. If the HP 3100 Fax series causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. Bu t if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, op erations or procedures that could affect the operation of the equipment. If this happens, the telep hone company will provide advance notice in order for you to make necessary modifications to maintain uninterru pted service. There are no customer serviceable parts insid e the HP 3100 Fax series. If trouble is experienced with the HP 3100 Fax series, for repair o r warrant y information, please contact Hewlett-Packard technical support by calling 866-331-960 0. If you have Internet access, you can go to www.hp.com/ support for more in formation on the HP 3100 Fax series. If the equipment is causing harm to the tel ephone network, the telepho ne company may request that you disconnect the equipment unti l the problem is resolved. Connection to par ty line service is subject to stat e tariffs. Contact the state public utility commission, public service commission or corpor ation commission for information. If your home has specially wired alarm equipm ent connected to the telephone line, ensure the installation of HP 3100 Fax series does not di sable your alarm equipm ent. If you have questions about what will disable alarm equipment, con sult your telephone company or a qualified installer. This equipment is hearing aid compatible. HP recommends the use of a Surge Suppressor when connecting the HP 3100 Fax series to AC power. Use of a Surge Suppressor will help protect the HP 3100 Fax series and the telep hone network from abnormal surges on the AC p owerline. The Customer Information for facsimile (FAX) equipment must contain the follow ing wording: The Telephone Consumer Protection Act of 1991 make s it unlawful for any person to use a computer or other electronic device, including FAX mach ines, to send an y mess age unless such message Appendix C 82 Regulatory information
clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an ident ification of the business or other entity, or other individual sending the messa ge and the telephone num ber of the sending machine or such business, other entity, or individual. (The telephone numbe r provided may not be a 900 number or any oth er number for which charges exceed local or long-distance transmission charges.) In order to program this information into your FAX machine, see Configure the fax head er . Automatic Dialers WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hour s, such as early morning or late evenings. Notice to users of the Canadian telephone network Notice to users of the Canadian telephone network/Note à lâattention des utilisateurs du réseau téléphonique Canadien This product meets the applicable Industry Canada technical specifications/Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five/L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5. Notice to users in the European Economic Area Notice to users in t he European Economic Area This pr oduct is designed t o be connected to the analog S witc hed T elecommunication Networ ks (PS TN) of the Eur opean E conomic Ar ea (EEA ) countr ies/r egions. Networ k compatibility depends on customer s elected settings, w hich m ust be r eset to us e the equipment on a telephone netw ork in a country/regi on other than wher e the produc t wa s pur chased . Contact the v endor or Hew let t-P ack ard C ompany if additi onal product support is necessary . This eq uipment has been certifi ed by the manufac turer in accor dance with Dir ectiv e 1 99 9/5/E C (anne x II) for P an -E uropean single- terminal connec tion to the public s witc hed telephone networ k (PS TN) . Ho we ver , due to differ ences between the indi vidual P S TNs pr ov ided in diff er ent countr ies, the appr ov al does not, o f itself , gi ve an unconditi onal assur ance of successful oper ation on e very PS TN networ k termination po int . In the ev ent of pr oblems, yo u should contact y our equipment suppli er in the first ins tance. This eq uipment is designed f or D TMF tone dialing and loop disconnec t dialing. In the unlik ely ev ent of pr oblems with loop disconnec t dialing, it is r ecommended to use this equipment onl y with the D TMF tone dial s et ting . Notice to users in the European Economic Area 83
Regulatory model numb er For regulatory identification p urposes, your pr oduct is assigned a Regulatory Model Num ber. The Regulatory Model Number for your product is SNPRG-0702. This regulatory number should not be confused with the marketing name (HP 31 00 Fax series) or pr oduct number. Environmental product stewardship prog ram Hewlett-Packard is committed to pr oviding qualit y products in an enviro nmentally sound manner. Design for recycling has been incorporated into this product. Th e number of materials has been kept to a minimum while ensuring proper functionality an d reliability. Dissimil ar materials have been designed to separate easily. Fasteners and other co nnections are easy to lo cate, access, and remove using common tools. High priority parts have been designed to access q uickly for efficient disassembly and repair . For more information, visit HPâs Commi tment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html This section contains the following topics: ⢠Paper use ⢠Plastics ⢠Material safety data sheets ⢠Energy consumption ⢠Recycling program ⢠HP inkjet supplies recycling program ⢠Disposal of waste equipment by users in pr ivate households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of pr oduct life. Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP Web site at: www.hp.com/go/msds Energy consumption This product is designed to reduce power c onsumption and save natural resources without compromising product performance. It has been d esi gned to reduce total energy consumption bo th during operation and whe n the HP Fax is not active. Specific information on power consumption may be found in the printed documentatio n that came with the HP Fax. Recycli ng program HP offers an increasing numbe r of product return an d recycling prog rams in many countries/regions, and partners with some of the largest electron ic r ecycling centers throughout the world. H P conserves resour ces by reselling some of its mo st popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalciti zenship/environment/recycle/ HP inkjet sup plies recycling progr am HP is committed to protecting the environmen t. The HP Inkjet Supplies Recycling Program is available in many countries/regio ns, and lets you recycle used print cartridge s and ink cartridges free of charge. For more information, go to the following Web site: Appendix C 84 Regulatory information
www.hp.com/hpinfo/globalcitiz enship/environment/recycle/ Environmental product stew ardship program 85
Disposal of waste equipm ent by users in p rivate househ olds in the Europ ean Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indi cates that this product m ust not be disposed of with yo ur other household wa ste. Instead, it is y our responsibility to dispose of y our waste equipment by handing it o ver to a designated collection point f or the recycling of w aste electrical and electr onic equipment. T he separ ate collection and recy cling of y our waste eq uipment at the time of disposal w ill help to conserve natural resour ces and ensure that it is recy cled in a manner that protects human health and the en vironment. F or more information a bout wher e you can dr op off your waste equipment f or recycling , please contact your local city off ice, your househ old waste dispo sal servi ce or the shop w here you pur chased the pr oduct. Ãvacuation des équipements usa gés par les utilisateurs dans les foy ers privés au sein d e l'Union européenne La présence de ce s ymbole sur le produit ou sur s on emballage indique que vous ne pouvez pa s vous débar rasser de ce pr oduit de la même façon que vos déche ts courants. Au contrair e, vous êtes r esponsable de l'évacuation de v os équipe ments usagés et, à cet eff et, v ous êtes tenu de les r emettre à un point de collecte agréé pour le r ecyclage de s équipements électri ques et électr oniques usagés . Le tri, l'évac uation et le r ecyclage séparés de vos éq uipements usagés permettent de préserv er les ress ources naturelles et de s'assur er que ces équipements sont r ecyclés dans le res pect de la santé humaine et de l'env ironnement. P our plus d'informati ons sur les lieu x de collecte des équipements us agés, veuillez con tacter votr e mairie , votre service de tr aitement des déchets ménagers ou le magasin où vou s avez acheté le produit . Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der E U Dieses S ymbol auf dem Produkt oder dessen V erpackung gibt an , dass das Produkt nicht zu sammen mit dem Restmüll ents orgt werden darf . Es obliegt daher Ihrer V erantwortung, das Gerät an einer entsprec henden Stelle für die Entsorgung oder Wi eder verw er tung von Elektr ogeräten aller Art abzugeben (z.B. e in Wertstoffhof). Die separ ate Sammlung und das Recy celn Ihrer alten Elektr ogeräte zum Zeitpunkt ihrer En tsorgung trägt zum Sc hutz der Umwelt bei und ge währleistet, dass si e a uf eine Art und W eise recycelt w erden, die k eine Gefährdung für die Ge sundheit des Menschen und der U mw elt darstellt . W eitere Informationen darübe r , wo Sie alte Elektrogeräte z um Recyceln abgeben können, er halten Sie bei den örtlichen Behörden , Wertstoffhöfen ode r dort, wo Sie das Gerät erw orben haben. Smaltimento di apparecchi ature da rottamare da parte di privati nell'Unione Europea Questo simbolo che appar e sul prodotto o sulla confezione indica che il pr odotto non deve esser e smaltito assieme agli altri ri f iuti domestic i. Gli utenti devon o pro vvedere allo smaltimento delle apparecc hiature da rottamare portandole al lu ogo di r accolta indicato per il ric iclaggio delle apparecc hiatur e elettr iche ed elettroni che. La raccolta e il r iciclaggio separati delle appar ecchiature da rottamar e in fase di smaltimento favo riscono la conserva zione delle risorse naturali e gar ant iscono che tali apparecc hiature v engano rottamate nel rispetto dell'ambien te e della tutela della salute . Per ulter i ori informazi oni sui punti di raccolta delle appar ecchiature da ro ttamare , contattare il pr oprio comune di residenz a, il servi zio di smaltimento dei rifiuti locale o il negozi o press o il quale è stato acquistat o il prodotto . Eliminación de residuos de aparatos eléc tricos y electrónicos por parte de usuarios domésti cos en la Unión Europea Este sÃmbolo en el pr oducto o en el embalaje indica que no se puede desec har el producto j unto con los residuos doméstico s. P or el contrari o, si debe eliminar est e tipo de residuo , es responsa bilidad del usuar io entregar lo en un punto de recogida designado de rec iclado de aparatos elec trónicos y eléctricos . El rec iclaje y la recogida por separ ado de estos residuos en el momento de la eliminación a yudará a preservar recur sos naturales y a garanti zar que el rec iclaje pr oteja la salud y el me dio ambien te. Si des ea informac ión adicional sobr e los lugares donde puede dej ar estos residuos par a su reciclado , póngas e en contacto con las autor idades locales de su ciudad, con el serv icio de gestión de r esiduos doméstico s o con la tienda donde adquirió el pr oducto. Likvidace vysloužilého zaÅÃzenà uživateli v domácnosti v zemÃch EU T ato znaÄka na pr oduktu nebo na jeho obalu oznaÄuje, že tento pr odukt nesmà být likvidován pro stým vyhozenÃm do bÄžného domovnà ho odpadu . OdpovÃdáte za to , že v ysloužilé zaÅÃz enà bude pÅedáno k likvidaci do st anovenýc h sbÄrných mÃst urÄených k rec yklaci vysloužilých elektric kých a elektronickýc h z aÅÃzenÃ. L ikvidace vysloužilého zaÅÃz enà samostatným sbÄrem a r ecyklacà napomáhá zacho vánà pÅÃrodnÃch zdrojů a z ajišťuje, že recyklace pr obÄhne způsobem chránÃcÃm lidské zdra và a životnà pr ostÅedÃ. Dalšà informace o tom, k am můžete vysloužilé z aÅÃzenà pÅedat k r ecyklaci, můžete zÃskat od úÅadů mÃstnà s amosprávy , od spoleÄnosti pro vádÄjÃcà svoz a likv idaci d omovnÃho odpadu nebo v obchodÄ, k de jste produkt zako upil i. Bortskaffelse af affaldsudstyr for brugere i private husholdninger i E U Dette symbol pÃ¥ pr oduktet eller pÃ¥ dets emballage indikerer , at produktet ikk e mÃ¥ bor tskaff es sammen med andet husholdningsaffa ld. I s tedet er det dit ansvar at bortsk affe affaldsudstyr ved at afle ver e det pÃ¥ dertil beregnede indsamlingssteder med he nblik pÃ¥ genbrug af elektrisk og elektronisk affaldsudsty r . Den separate indsamling og genbrug af dit aff aldsudstyr pÃ¥ tidspunktet for bortsk affelse er med til at bevare natur lige ressourcer og sikr e, at genbrug finder sted pÃ¥ en mÃ¥de , der beskyt ter menneskers helbr ed samt miljøet. Hv is du vil vide mere om, hvor du k an aflevere dit aff aldsudstyr til genbrug, kan du k ont akte kommunen, det lok ale renovations v æsen eller den f orretn ing , hvor du købte produktet . Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symboo l op het product o f de verpakking geeft aan dat dit pr oduct niet mag worden afge voerd met het huishoudelijk afval. He t is u w verantwoor delijkheid uw afgedankte apparatuur af te lever en op een aangewez en inzamelpunt voor de verw erking van afgedankte elektrische en elektr onische apparatuur . De gesch eiden inz ameling en verwerking v an uw afgedankte apparatuur dr aagt bij tot het spar en van natuurlijk e bronnen en tot het hergebruik v an materiaal op een w ijze die de volksgez on dheid en het milieu besc hermt. V oor meer informatie o ver waar u uw afgedankte a pparatuur k unt inleve ren v oor recy cling kunt u contact opnemen met het gemeente huis in uw w oonplaats, de r einigingsdienst of de wink el waar u het product hebt aangeschaft . Eramajapidamistes kasutuselt kõr valdatavate seadmete käitlemine Euroopa Liidus Kui t ootel või toote pakendil on see sümbol , ei tohi seda toodet visata olmejäätmete h ulka. T eie koh us on viia tarbetuks muutun ud seade s elleks ettenähtud elektri- ja elektr oonikaseadmete utiliseerimisk ohta. Utiliseeritav ate seadmete eraldi kogumine ja käitlemine aitab sääs ta loodusv arasid ning tagada , et käitlemi ne toimub inimeste tervisele ja k eskkonnale ohutult. Lisatea vet selle k ohta, kuhu saate utilis eeritav a seadme käitlemiseks viia, saate küsi da kohalik ust omavalitsusest , olmejäätmet e utiliseerimispunktist või k auplusest, k ust te seadme ostsite . Hävitettävien laitteiden käsit tely k otitalouksis sa Euroopan unionin alueella Tämä tuotteessa tai sen pakk auksessa oleva merkintä o soittaa, että tuotetta ei saa häv ittää talousjätteiden mukana. Käyttäjän v elvollisuu s on huolehtia siitä, että hävitettävä laite toimitetaan sähkö- ja elektr oniikkalaiteromun k eräyspis teeseen. Häv itettävien laitteiden erillinen k eräys ja kierrätys säästää luonnon varoja . Näin toimimalla var mistetaan myös , että kierrätys tapahtuu ta valla, joka suoj elee ihmisten terveyttä ja ympär istöä. Saat tarvittaessa lisäti etoja jätteiden ki errä t y spaiko ista paikallisilta v iranomaisilta, jäteyh tiöiltä tai tuotteen jälleenmyyjältä. ÎÏÏÏÏιÏη άÏÏηÏÏÏν ÏÏ ÏÎºÎµÏ Ïν ÏÏην ÎÏ ÏÏÏαÏκή ÎνÏÏη Το ÏαÏÏν ÏÏμβολο ÏÏον εξοÏλιÏÎ¼Ï Î® ÏÏη ÏÏ ÏÎºÎµÏ Î±Ïία ÏÎ¿Ï Ï ÏοδεικνÏει ÏÏι Ïο ÏÏοÏÏν Î±Ï ÏÏ Î´ÎµÎ½ ÏÏÎÏει να ÏεÏαÏÏεί μαζί με άλλα οικιακά αÏοÏÏίμμαÏα. ÎνÏίθεÏα, ÎµÏ Î¸Ïνη ÏÎ±Ï ÎµÎ¯Î½Î±Î¹ να αÏοÏÏίÏεÏε ÏÎ¹Ï Î¬ÏÏηÏÏÎµÏ ÏÏ ÏÎºÎµÏ ÎÏ Ïε μια καθοÏιÏμÎνη μονάδα ÏÏ Î»Î»Î¿Î³Î®Ï Î±ÏοÏÏιμμάÏÏν για Ïην ανακÏκλÏÏη άÏÏηÏÏÎ¿Ï Î·Î»ÎµÎºÏÏÎ¹ÎºÎ¿Ï ÎºÎ±Î¹ ηλεκÏÏÎ¿Î½Î¹ÎºÎ¿Ï ÎµÎ¾Î¿ÏλιÏμοÏ. Î ÏÏÏιÏÏή ÏÏ Î»Î»Î¿Î³Î® και ανακÏκλÏÏη ÏÏν άÏÏηÏÏÏν ÏÏ ÏÎºÎµÏ Ïν θα ÏÏ Î¼Î²Î¬Î»ÎµÎ¹ ÏÏη διαÏήÏηÏη ÏÏν ÏÏ ÏικÏν ÏÏÏÏν και ÏÏη διαÏÏάλιÏη ÏÏι θα Î±Î½Î±ÎºÏ ÎºÎ»ÏθοÏν με ÏÎÏοιον ÏÏÏÏο, ÏÏÏε να ÏÏοÏÏαÏεÏεÏαι η Ï Î³ÎµÎ¯Î± ÏÏν ανθÏÏÏÏν και Ïο ÏεÏιβάλλον. Îια ÏεÏιÏÏÏÏεÏÎµÏ ÏληÏοÏοÏÎ¯ÎµÏ ÏÏεÏικά με Ïο ÏÎ¿Ï Î¼ÏοÏείÏε να αÏοÏÏίÏεÏε ÏÎ¹Ï Î¬ÏÏηÏÏÎµÏ ÏÏ ÏÎºÎµÏ ÎÏ Î³Î¹Î± ανα κÏκλÏÏη, εÏικοινÏνήÏÏε με ÏÎ¹Ï ÎºÎ±Ïά ÏÏÏÎ¿Ï Ï Î±ÏμÏÎ´Î¹ÎµÏ Î±ÏÏÎÏ Î® με Ïο καÏάÏÏημα αÏÏ Ïο οÏοίο αγοÏάÏαÏε Ïο ÏÏοÏÏν. A hulladékany agok kezelése a magánháztartásokban az Európai Unióban Ez a szimbólum , amely a termék en vagy annak csomagolásán van fe ltüntetve , azt jelzi, hog y a termék nem kezelhetÅ eg yüt t a z egyé b háztartási hulladékk al. Az Ãn feladata , hogy a kés zülék hulladékan yagait eljuttassa oly an kijelölt gyűjtÅhelyr e, amely a z elektromos hulladékan yagok és az elektronik us berendezések újrahas znosÃtásával foglalkozik . A hulladékan yagok elkülönÃtett gyűjtése és újrahas znosÃtása hozzájárul a termész eti erÅforrások megÅrzéséhez , egyúttal azt is bizto sÃtja, hog y a hulladék újrahas znosÃtása az egészségr e és a környez etre nem ártalmas módon történik. Ha tájékoztatást s zeretne ka pni az okról a helyekrÅl, ahol leadhatja új r ahasznosÃtásra a hulladék anyagokat , fordulj on a helyi önk ormányz athoz, a háztartási hulladék begyűjtésével f oglalkozó vállalathoz v agy a termék f orgalmazójához. LietotÄju atbrÄ«voÅ¡anÄs no nederÄ«gÄm ierÄ«cÄm Eiropas SavienÄ«bas privÄtajÄs mÄjsaimniecÄ«bÄs Å is simbols uz ierÄ«ces vai tÄs i epakoj uma norÄda, ka Å¡o ierÄ«c i nedrÄ«kst izmes t kopÄ ar pÄrÄjiem mÄjsaimniecÄ«bas atkritumi em. JÅ« s esat atbildÄ«g s par atbrÄ«voÅ¡anos no nederÄ«gÄs ie rÄ«ces, to nododot norÄdÄ«tajÄ savÄkÅ¡anas v ietÄ, lai tiktu veikta nederÄ«gÄ elektriskÄ un elektr oniskÄ aprÄ«kojuma otrr eizÄjÄ pÄrstrÄde. S peciÄla nederÄ«gÄs ierÄ«ces savÄkÅ¡ana un otrr eizÄjÄ pÄrstrÄde palÄ«dz taupÄ«t dabas r esursus un nodroÅ¡ina tÄdu otrre izÄjo pÄrstrÄdi, k as sargÄ c ilvÄku veselÄ«bu un a pkÄrtÄjo vidi . Lai iegÅ«tu papildu infor mÄciju par t o, k ur otrreizÄjai pÄr strÄdei var nogÄdÄt nederÄ«go ierÄ«ci, lÅ«dzu , sazinieties ar v ietÄjo paÅ¡valdÄ«bu, mÄjsaimniecÄ«ba s atkritumu sa vÄkÅ¡anas dienestu v ai veik alu, k urÄ iegÄdÄjÄtie s Å¡o ierÄ«ci. Europos SÄ jungos vartotojų ir privaÄių namų Å«kių atliekamos įrangos iÅ¡metimas Å is simbolis ant produkto ar ba jo pakuotÄs n urodo , kad produktas negali bÅ«ti iÅ¡mestas k artu su kitomis namų Å«kio atliekomis. JÅ« s pr ivalote iÅ¡mesti sav o atliekamÄ Ä¯rangÄ atiduodami jÄ Ä¯ atliekamos elektr onikos ir elektros įr angos perdirbimo punktus. Je i atliekama įranga bus atskir ai surenkama ir perdirbama , bu s iÅ¡saugomi natÅ«ralÅ«s iÅ¡tekliai ir užtikr inama, k ad įranga yra per dirbta žmogaus sve ikatÄ ir gamtÄ tausojanÄiu bÅ«du . DÄl informacijo s apie tai, kur galite iÅ¡mesti atliek amÄ perdirbti skirtÄ Ä¯rangÄ kre ipkitÄs į atitinkamÄ v ietos tarn ybÄ , namų Å«kio atliekų iÅ¡vežimo tarn ybÄ arba į parduotuvÄ, k urioje pirk ote produktÄ . Utylizacja zużytego s przÄtu przez użytko wników domowych w Unii Europejskiej Sy mbol ten umieszcz ony na produkc ie lub opakow aniu oznacza, że tego pr oduktu nie należy wyrzucaÄ r azem z inny mi odpadami domowy mi. Użytk ownik jest odpo wiedzialny z a dostar czenie zużyt ego sprzÄtu do wyznacz onego punktu gromadz enia zużytych urzÄ dzeÅ elektry cznych i elektroni cznych. Gr omadzenie os obno i recykling tego ty pu odpadów przyczy nia siÄ do ochrony z asobów naturalny ch i jest bezpieczny dla zdr owia i År odowiska natur alnego. Dalsz e informacje na tema t sposobu u tyliz acji zużytych urzÄ dzeÅ można uzysk aÄ u odpowiednic h wÅadz lokaln ych , w przedsiÄbiorstw ie zajmujÄ cym siÄ u suwanie m odpadów lub w miejsc u zakupu pr oduktu. Descarte de equipamentos por usuários em residênc ias da União Européia Este sÃmbolo no pr oduto ou na embalagem indica que o produto não pode ser des cartado junto com o lix o doméstico. No entanto , é sua responsabilidade le var os equipamentos a serem des car tados a um ponto de colet a designado para a r eci clagem de equipamentos eletr o -eletrônicos . A coleta separada e a reci clagem dos equipamentos no momento do descarte ajudam na conservação do s rec ursos natur ais e garantem que o s equipamentos serão reci clados de forma a prot eger a saúde das pessoas e o me io ambiente. P ara obter mais informações s obre onde descartar equipamento s para recic lagem, entre em contato com o esc ritório local de sua cidade , o serviço de limpeza públi ca de seu bairro ou a loja em que adquiriu o pr oduto. Postup použÃvateľo v v krajinác h Európsk ej únie pri vyhadzovanà zariadenia v domácom použÃvanà do odpadu Te nto sy mbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným k omunálnym odpadom . Namiesto toho máte po vin nos odovzda toto z ariadenie na zbernom mieste , kde sa zabezpeÄuje r ecyklácia elektric kých a elektronických z ariadenÃ. Separo vaný zber a recykláci a zariadenia urÄeného na odpad pomôže c hráni prÃrodné zdroje a zabezpeÄà taký s pôsob recyklácie , ktorý bude chráni ľudské zdravi e a životné pros tredie . ÄalÅ¡ie informácie o s e par ovanom zbere a rec yklácii zÃskate na miestnom obecnom úr ade, vo fir me zabezpeÄujúce j zber vášho komunálneho odpadu alebo v predajni, k de ste produkt kúpili. Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na i zdelku ali embalaži izdelk a po meni, da izdelka ne smete odlagati sk upaj z drugimi gospodinjskimi odpadki. Odpadno o pre mo ste dolžni oddati na doloÄenem zbirnem mestu z a rec ikliranje odpadne elektriÄne in elektronsk e opreme. Z loÄenim zbir anjem in rec ikliranjem odpadne opreme ob odlaganj u boste pomagali ohraniti naravne v ire in zagoto vili, da bo odpadna oprema r eciklir ana tako , da se varuje zdra vje ljudi in ok olje. VeÄ inf ormacij o mestih, kjer lahk o oddate odpadno opremo za r ecikliranje , lahko dobite na obÄini, v komunalnem podj etju ali trgo vini, kjer ste izdelek k upili. Kassering av förbrukningsmaterial, för hem- oc h privatan vändare i EU Produkter eller pr oduktförpackningar med den här symbolen fÃ¥r inte k asseras med vanligt h ushÃ¥llsavfall. I stället har du ans var för att produkten lämna s till en behörig Ã¥tervinning sstation för hantering a v el- och elektronikpr odukter . Genom att lämna kasser ade produkter till Ã¥tervinning hjälper du till att bevar a v Ã¥ra gemensamma naturresur ser. Dessu tom skyddas bÃ¥de människor oc h miljön när produkter Ã¥terv inns pÃ¥ rätt sätt. K ommunala myndigheter , sophantering sföretag eller butik en där varan köptes k an ge mer informati on om var du lämnar kasser ade produkter för Ã¥tervinning. English Français Deutsch Italiano Español Äesky Dansk Nederlands Eesti Suomi Îλληνικά Magya r Latviski LietuviÅ¡kai Pol s ki Por t ug uê s SlovenÄina SlovenÅ¡Äina Svensk a Appendix C 86 Regulatory information
Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050 -1 and EN 17050-1 DoC #: SNPRG-0702 Supplier's Name: Hewlett-Packard Company Emerging Markets, Fax & OEM Division Supplier's Address: 61 Alexandra Terrace #08-01 Harbour Link Singapore 119936 Declares, that the product: Product Name and Model: HP 3100 Fax (CB820A) series Regulatory Model Number: SNPRG-0702 Product Options: All conforms to the following Product Specifications and Regulations: EMC: Class B FCC Part 15 Subpart B EN 55022 : 1998 A1:2000 A2:2003 EN 55024 : 1998 A1:2001 A2:2003 EN 61000-3-2:2000 A2:2005 EN 61000-3-3:1995 A1:2001 Safety : UL 60950-1 CAN/CSA-C22.2 No. 60950-1-03, First Edition. EN 60950-1:2001 IEC 60950-1:2001 Telecom: FCC Part 68 and TIA-968-A-1 A-2 A-3 standard IC CS-03 standard (Issue 9) ES 203 021 TBR21:1998 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this devic e must accept any interference received, including interference that may cau se undesired operation. The product herewith complies with the requirements of the Lo w Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and the R&TTE Directive 99/5/EC, and carries the CE-marking accordingly. Additional Information: This product is assigned a Regulatory Model Number whi c h stays with the regulatory aspects of the design. The Regulatory Model Number is th e main product identifier in the regulatory documentatio n and test reports, this number should not be confused with the marketing name or the product numbers. Manager Local contact for r egulatory topics only: U.S.: Hewlett âPackard, 3000 Hanover St ., Palo Alto 94304, U.S.A. 650-857-1501 EMEA: Hewlett âPackard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 B oeblingen, Germany Declaration of conformity 87
Index A A4 paper, load 8 acoustic emissions 75 ADF (automatic document feeder) capacity 10 media sizes supported 21 administrator settings 44 after the support period 78 align print cartridges 55 answer ring pattern change 36 answering machine fax tones recorded 69 attention light 7 automatic document feeder (ADF) capacity 10 media sizes supported 21 automatic fax reduction 33 B Back button 7 backup fax reception 30 baud rate 37 best copy quality 41 black and white pages copy 39 fax 22 black dots or streaks, troubleshoot copies 65 blank pages, troubleshoot copy 63 print 61 blocked fax numbers set up 33 broadcast faxing send 25 buttons, control panel 7 C cancel button 8 copy 43 scheduled fax 25 capacity ADF 10 trays 21 cartridges. See print cartridges clean exterior 61 fax 59 glass strip 59 print cartridge contacts 56 print cartridge ink nozzle area 57 print cartridges 55 white strip 60 colo r copies 43 fax 26 color c opy 39 colors bleeding 62 confirmation reports, fax 44 connectors, locating 6 contrast, fax 28 control panel buttons 7 copy from 39 enter text and symbols 17 lights 7 locating 6 menus 16 messages 16 reports 7 send faxes 12 settings, change 11 copy button 8 cancel 43 enhance light areas 43 from the control panel 39 images/embedded pictures, enhance 42 legal to letter 42 number of copies 40 paper size 40 paper types, recommended 40 quality 41, 64 reduce 42 settings 39 specifications 74 speed 41 text, enhance 42 troubleshoot 63 Copy menu 16 correct port test, fax 48 critical error messages 17 customer support electronic 77 phone support 77 warranty 78 D dark images, troubleshoot copies 65 darken copies 42 faxes 28 Declaration of Conformity (DOC) 87 default settings control panel 11 copy 39 fax 28 deleting faxes from memory 31 dial tone test, failure 49 dial type, setting 36 distinctive ringing change 36 documentation 5 dots or streaks, troubleshoot copies 65 duty cycle 74 E ECM. See error correction mode electrical specifications 75 enhance copy, images/embeded pictures 42 environmental specifications 75 88
environmental sustainability program 84 error correction mode 29 error messages control panel 16 error reports, fax 45 error-correction mode, fax 36 F faded copies 64 faded stripes on copies, troubleshoot 6 5 fast copy quality 41 fax answer mode 8, 12 answering machine troubleshoot 69 backup fax reception 30 blocking numbers 33 button 8 clean 59 confirmation reports 44 contrast 28 darken or lighten 28 default settings 28 deleting from memory 31 dial tone test, failed 49 dial type, setting 36 distinctive ringing, change pattern 36 enter text and symbols 17 error correction mode 29 error reports 45 error-correction mode 36 forwarding 32 header 35 images/embedded pictures 26 Internet, over 38 lighten or darken 28 line condition test, failed 50 log, print 45 manual receive 29 monitor dialing 24, 25 paper size 32 parallel phone systems 13 pause 17 phone cord connection test, failed 48 phone cord too short 69 phone cord type test, failed 49 poll to receive 31 receive 29 receive, troubleshoot 66 , 67 redial options 37 reduction 33 reports 44 reprint 31 resolution 27 rings to answer 35 schedule 25 send 22 send, troubleshoot 66, 67, 69 set up 12 settings 27 settings, change 35 specifications 75 speed 37 speed-dial entries, set up 19 speed-dial groups, set up 19 test failed 46 test setu p 46 troubleshoot 65 wall ja ck test, failed 47 Fax menu 16 fax port, locating 6 Fax Resolution 7 fit to page 41 FoIP 38 fonts supported 74 forwarding faxes 32 G glass strip clean 59 grainy or white bands on copies, troubleshoot 65 graphics incomplete ly filled on copies 65 missing lines or dots 62 groups, speed-dial set up 19 H hardware, fax setup test 47 header, fax 35 help 77 see also customer support Hewlett-Packard Company notices 3 humidity specifications 75 I image/embedded picture fax 26 image/embedded pictures enhance copies 43 Internet fax, using 38 J jams media to avoid 20 jams, paper 72 jobs settings 11 junk fax mode 33 K keypad 8 keypad, control panel enter text and symbols 17 L language, HP Fax 74 left arrow 8 legal paper copy 40 load 8 letter paper copy 40 load 8 light images, troubleshoot copies 65 lighten copies 42 faxes 28 Lighter/ Darker 7 lights, control panel 7 line condition test, fax 50 lines copies, troubleshoot 65 load A4 paper 8 full-size paper 8 legal paper 8 letter paper 8 originals in ADF (autom atic document feeder) 10 Index 89
log, fax print 45 M maintenance align print cartridges 55 clean glass strip 59 clean print cartridges 55 clean white strip 60 replace print cartridges 52 manual faxing receive 29 send 22, 24 margins setting, specifications 21 media ADF capacity 10 HP, order 73 selecting 20 skewed pages 63 specifications 21 supported sizes 21 troubleshoot feeding 63 types and weights supported 21 memory deleting faxes 31 reprint faxes 31 save faxes 30 specifications 74 menus, control pane l 16 missing lines or dots, troubleshoot 62 monitor dialing 24, 25 multi-feeds, troubleshoot 63 N noise information 75 normal copy quality 41 number of copies 40 O OK butt on 8 one-touch speed dial buttons 8 operating environment specifications 75 originals load ADF (automatic document feeder) 10 output tray locating 6 P packing the HP Fax 79 pages per month (duty cycle) 74 paper jams 71, 72 legal to letter copy 42 recommended copy types 40 size, set for fax 32 paper size copy setting 40 paper-feed problems, troubleshoot 63 parallel phone sys tems countries/regions with 13 PCL 3 support 74 phone cord connected to correct port test failed 48 correct type test fa iled 49 extend 69 phone customer support 77 phone line, answer ring pattern 36 phone support 78 phone support period period for support 78 phone, fax from receive 29 send, 22 photo media guidelines 20 photo paper copy 40 poll to receive fax 31 powe r specifications 7 5 troubleshoot 61 power input, locating 6 print fax logs 45 fax reports 44 faxes 31 speed-dial entries 20 troubleshoot 61 print cartridges align 55 clean 55 clean contacts 56 clean ink nozzle area 57 handle 52 order online 73 part names 52 part numbers 51, 73 replace 52 supported 74 yields 74 print quality troubleshoot 62 processor specifications 74 pulse dialing 36 Q quali ty, copy 41 quality, troubleshoot copy 64 print 62 R rear access panel illustration 6 receive faxes answer mode 12 automatically 29 blocking numbers 33 forwarding 32 manually 29 polling 31 rings to answer 35 troubleshoot 66, 67 recycle ink cartridges 84 redial options, setting 37 Redial/Pause 8 reduce fax 33 reduce/enlarge copies resize to fit letter 42 resize to fit letter or A 4 41 regulatory information 81 regulatory model number 84 replace print cartridges 52 reports confirmation, fax 44 conrol panel button 7 error, f ax 45 fax test failed 46 reprint faxes from memory 31 resolution, fax 27 right arrow 8 rings to answer 35 90
S save default settings 11 faxes in memory 30 scan glass clean strip 59 schedule fax 25 send faxes basic fax 11 color fax 26 manually 22 memory , from 24 monitor dialing 24, 25 schedule 25 troubleshoot 66, 67, 69 serial phone systems countries/regions with 13 settings administrator 44 control panel 11 copy 39 fax 27 speed, fax 37 setup button 8 distinctive ringing 36 fax 12 fax, with parallel phone systems 13 test fax 46 troubleshoot 70 setup poster 5 shipping the HP Fax 78 size troubleshoot copy 64 skew, troubleshoot copy 65 print 63 sound pressure 75 specifications acoustic emissions 75 electrical 75 medi a 21 operating environment 75 physical 73 processor and memory 74 storage environment 75 speed copy 41 Speed Dial button 7 speed dial fax nu mbers, set up 19 groups, set up 19 one-touch buttons 8 print and view 20 send fax 11 status messages 16 storage environment specifications 75 streaks, troubleshoot copies 65 subscriber identification code 35 supplies order online 73 yields 74 support. See customer support support process 78 symbols, enter 17 T technical information copy specifications 74 fax specifications 75 telephone customer support 77 telephone line, answer ring patte rn 36 telephone wall jack, fa x 47 telephone, fax from receive 29 send 22 temperature specifications 75 tests, fax dial tone, failed 49 failed 46 fax line condition 50 fax phone cord type test failed 49 hardware, failed 47 port connection, failed 48 setup 46 telephone wall jac k 47 text enhance on copies 42 enter from control panel 17 incomplete ly filled on copies 65 splotchy on copies 65 troubleshoot 62 unclear on copies, troubleshoot 65 tone dialing 36 transparencies copy 40 trays capacities 21 loca ting 6 media sizes supported 21 media types and weights supported 21 paper guides illustration 6 troubleshoot feeding 63 troubleshoot answering machines 69 blank pages printed 61 bleeding colors 62 control panel messages 16 copy 63 copy quality 64 fax 65 fax dial tone test failed 49 fax hard ware test failed 47 fax line test failed 50 fax phone cord connection test failed 48 fax phone cord type test failed 49 fax tests 46 fax wall jack test, failed 47 jams, paper 72 media not picked up from tray 63 missing lines or dots 62 multiple pages are picked 63 paper-feed problems 63 power 61 print 61 print quality 62 receive faxes 66, 67 send faxes 66, 67, 69 setup 70 skewed copies 65 skewed pages 63 tips 61 V vertical stripes on copies, troubleshoot 6 5 view speed-dial entries 20 voltage specifications 75 W wall jack tes t , f ax 47 warning messages 16 Index 91
warranty 78 Web sites customer support 77 environmental programs 84 order supplies 73 supply yield data sheet 74 white bands or stripes, troubleshoot copies 65 white strip, clean 60 92
www .hp.com © 200 8 Hewlett-P ac k ard De velopment Compan y , L.P . *CB820-90001* *CB820-90001* CB820-90001 P r i n t e d i n Germany
HP 3100 Fax series User Guide
Copyright informati on © 2008 Copyright Hewlett-Packard Development Company, L . P. Hewlett-Packar d Company notices The information con t ained in this document is su bject to change without notice. All rights reserved. Reprod uction, adaptation, or tran slation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed un der copyright laws. The only warranties for HP prod ucts and services are set forth in the e xpress warranty statements accompanying such products and services. Noth ing herein should be cons trued as constituting an additional war ranty. HP shall not be liable for technica l or editorial errors or o missions contained herein. Safety information Always follow basic safety precautions when using this produ ct to reduce risk of injury from fire or electric shock. 1. Read and un derstand all instructions in the doc umentatio n that comes w ith the HP Fa x. 2. Use only a g rounded electrical outlet when con necting this produc t to a power source. If you do not know whether the outlet is gro unded, check with a qualified electrician . 3. Observe all warnings and instructions marked on th e product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this prod uct near water, or when you a r e wet. 6. Install the pr oduct securely on a stable s urface. 7. Install the pr oduct in a protected location where no one ca n step on or trip over the line cord, and the line cord cannot be damaged. 8. If the produc t does not operate normally, see Maintain and troubleshoot . 9. There are no user-se rviceable parts inside. Refer servicing to qualified service personnel.
Contents 1 Get started Find other resources for the prod uct ............... ............................................ ..............................5 Understand the HP Fax parts........................ . ......................... ... ............. .................................. .5 Front view................. . ........ .................................. .. ............... ........................................ ........6 Back view............ ...................... ..................... ............. ...................... ..................... ....... ..... ...6 Control panel buttons and lights................... .... .................................. .... ............... ...............7 Load full-size paper................................................................ ........................................... .........8 Load originals............................................................. .................................................... ..........10 Change HP Fax settings..... ................ . ....... . .... ................ ............................. ................ .......... ..11 Send a basic fax..................... .. ................ .. ....... ................................... .. ....... ................... ........11 Set the answer mode....... ........................... ............................ ................ ............................. . ....12 Set up faxing for the HP Fax .................................... .................................................... .......... .12 Set up faxing (parallel phone systems)............................. ........................ .........................13 Serial-type fax setup......................... .... .......................................... ................................... .14 2U s e t h e H P F a x Control panel menus........................................................................................... ................. ....15 Use control panel menus................ ....................................... ........................ ......................... ..16 Control-panel message types...................... . ............ ............................................. ...................1 6 Text and symbols........ ...................... ..................... ............. ...................... ............ ............. .......17 Type numbers and text on the control-panel keyp ad.......... .............. .............. ............ .......17 To enter text........ ...................... ..................... ...................... ..................... ............ ........ 17 To enter a space, pause, or symbol............................... ..............................................18 To erase a letter, number, or symbol.... .................... ................................... .................18 Available symbols for dialing fax numbers ................. ....................... ..................... ............18 Set up speed-dial entries..... . ............ .......................................... ......................................... . ....18 Set up fax numbers as speed-dial entries or groups................... .......................................19 Set up speed-dial entries............ .............................................. .......................... ..........19 Set up a speed-dial group.................................................... ....................................... .19 Print and view a list of speed-dial entries............................................................. ..............20 Select print media..................... ...................................... ...................... ............................ . .......20 Tips for selecting and using print media................... ..........................................................20 Understand specifications for supported media........ ................ ................... ................ ......21 Understand supported si zes................ .................................................. .......................21 Understand supporte d media type s and weights... ............ ............ ............... ............. ..21 Set minimum margins.......... ........................ ........................................... ............................21 1
3F a x Send a fax..................................................................................................................... ...........22 Send a fax manually from a phone................... . ............... ..................................................22 Send a fax using monito r dialing.................................. ................................... ...................24 Send a fax from memory....................................................................................................24 Schedule a fax to send later....................................... ........................................................25 Send a fax to multiple recipients.. ................. ............................... ................. ......................25 Send a color original or image/embedded picture fax..... ................. .................... ..............26 Change the fax resoluti on and Lighter/Darke r settin gs.............. ........... ............ ............. ....27 Change the fax resolution....... ................ ..... ......... ............................ ................ . ......... ..27 Change th e Lighter / Darker setting................ ............................................................28 Set new default settings ............................................ ...................................................28 Send a fax in Error Correction Mode..................................................................................29 Receive a fax................. .................................... ...................... .................................... ... ..........29 Receive a fax manually .................................. ........................................................ ............29 Set up backup fax re ception...................... ... .............. ........................................................30 Reprint received faxes from memory........... ................................ ................. ......................31 Poll to receive a fax.......................................................................................................... ..31 Forward faxes to another number ............. .................................... ................................ .....32 Set the paper size for received fa xes..................................................................... ............32 Set automatic reduction for incoming faxes. ................................ ................................. ......33 Block junk fax number s......................................................... .............................................33 Set the junk fax mode........................ ............................................ .......................... . ....33 Add numbers to the junk fax list ......................... ........................... ...............................34 Remove numbers from the junk fa x list...................................... ................................. .3 4 Change fax settings....... ....................... ..................................... .. ........... ............................ ......35 Configure the fax header............ ............... .........................................................................35 Set the number of rings bef ore answering.. .................. ................................ .................... ..35 Change the answer ring pattern for distinctive ring..................... ..................... ..................36 Set the fax error correction mode............ ... ...................................................... .... ..............36 Set the dial ty pe............... ........................................ ..................... . ..... ....................... ..... ....36 Set the redial option s............................... .......................................... ................................ .37 Set the fax speed............... ............................ ............................. ........................... ........... ..37 Fax over the Internet.......................................................................................................... ......38 Cancel a fax....... ........................... ................ .......................... ................. ...................... ...........38 4C o p y Make copies from the control panel..................... .............................. .............................. .........39 Change the copy settings........... ............................... ............................................................. ..39 Set the number of copies............... ............................ ................ ........................... ................. ...40 Set the copy paper size..................................... ... ....... ............................................ ............. ....40 Set the copy paper ty pe.......... ................ . .... ................ ............................. ................ ............ ... .40 Change copy speed or quality............................................................... ...................................4 1 Resize an original to fit on to letter or A4 pape r................. ...................... ..................... ............41 Copy a legal-size document onto let t er paper..........................................................................42 Adjust the lightness and darkness of your copy................................................... ....................42 Enhance blurred areas of yo ur copy............... ................. ............................ .............................42 Enhance light areas of your copy.............................................................................................43 Cancel a copy job... ............................................................... .................................... ........ . .. ....43 2
5 Confi gure and manage Manage the HP Fax.......... ................ ............................ ................ .......................... .............. ....44 Use reports.................... ...................................................... . ................ . ....... ................. ...........44 Print fax confirmation reports....... . .... ................. .............................. ................ ...................44 Print fax error reports....... ................ .............................. ................ ............................ . ...... .. 45 Print and view the fax log.................................... .................................................... ...........45 Test fax setup.......................... . ................ .. ....... .................................. ........................... ..........46 The fax test failed........................................................ .... ............................................. .. . .........46 6 Maintain a nd troubleshoot Work with print cartridges..... ................................................... ............................................. ....51 Print cartridges......... ...................... ............ ..................... . ...... ...................... .................. .... .51 Handle the print cartridges................................ ................................................ .................52 Replace the print cartridges............... .............................. ................ .............................. .....52 Align the print cartridge s................... ...................... . ...... ......................... ............................ 55 Clean the print cartridges.................................... .................................................... ...........55 Clean the print cartridge contacts........ ................................ ............................ ...................56 Clean the area around the ink nozzles...............................................................................57 Store print cartridges......................................................................................................... .58 Clean the HP Fax......................................................................................................... .. .... ......59 Clean the glass strip................................................ .......................................................... .59 Clean the white strip........................ ............................................. ..................................... .60 Clean the exterior............................................................................................................. ..61 Troubleshootin g tips and resources........................................ ....................................... ..........61 Solve printing problems............................... ......................................................................... ....61 Poor print quality and unexpected printouts....................................................... ......................62 Solve paper-feed problems.......................................................... ............................................ 63 Solve copy problems............................................................................................ . ............... ....63 Solve fax problems....... .. ................ . ........ ........................................ ................................... .. ....65 Troubleshoot se tup issues. ................ ............................. ............................. ................ ........... ..70 Clear paper jams................................................................... ... ......................................... .......71 Avoid paper jams................. ....................................... .................... . ............ ...................... .......72 A HP supplies and fax spec ifications Order printing supplies on line..................... ......................... ........................................... . ....... ..73 Supplies.................... .................................. .................... . .......... .................................. .............73 HP media..................... .................................... ...................... ...................................... .. .....73 Print cartridges......... ...................... ............ ..................... . ...... ...................... .................. .... .73 Physical specifications............. ............................. ................ ........................... ................... ......74 Product features and capacities...................................................................................... .........7 4 Memory specifications........................ ........................................................................ .......... ....74 Print specifications............ ............................ ................ .......................... ......................... .........74 Copy specifications.... ............................ ........................... ............................. .................... .......74 Fax specifications......................... ................................................................ .................... ........75 Environmental specif ications........................................................................ . .......................... .75 Electrical specifications................................................................. ..................................... ......75 Acoustic emission sp ecifications (noise levels per ISO 7779)..................... .............................75 B Support and w a rran ty Obtain electronic supp ort.... ................ ............................ ............................. ......................... ....77 Contents 3
Obtain HP telephone sup port...................................................................................................7 7 Before you call................... ........................................ ....................... .............................. ... .77 Support process............................................................................. ................................... .78 HP support by phone.............. ........... .............................. .......................................... .........78 Phone support period...................................................................................................78 Placing a call................ .................... ............. ..................... ...................... ............. ........ 78 After the phone support period.................. ...................................................................78 Additional warranty option s............................................ ............................................ ........78 Prepare the HP Fax for shipment............................ .................................................................78 Pack the HP Fax.......... ................ .......................... ................ . ....... . .... ............... ................ .......79 Warranty................... ..................................................... ............................................... ............80 C Regulator y informatio n FCC statement...... ..................... ...................... ...................... ............ ...................... ......... ........81 Noise emission statement for German y.................................... ............................ ...................82 Notice to users of the U.S. teleph one network: F C C requirements..........................................82 Notice to users of the Canadian telephone network....................... .. ........................ ................83 Notice to users in the European Econ omic Area.......... ........................................... .................83 Regulatory mo del number........................................................................................................ 84 Environmental product stew ardship program...........................................................................84 Paper use........................................................... ... .................................... .. .................. .....84 Plastics.............................................. .. ............... ........................................................ ........84 Material safety data sheets.... ................ .............................. .............................. ................ .84 Energy consumption....................... .......................................... ........................ ..................84 Recycling program............... ........................... ................ ............................. ................ ....... 84 HP inkjet supplies recy cling program....................... ......................... .......................... .......84 Disposal of wa ste equ ipment by users in private ho useholds in the European Union.............................................. ............................................................................ ........86 Declaration of conformity. . ............ .......................................... ........................................... ... .... 87 Index ........ ................................................................................. ...................................... ...............88 4
1 Get started This guide provide s detail s about how to use the HP Fax and t o resolve problems. ⢠Find other re sources for the produ ct ⢠Understand the H P Fax parts ⢠Load full -size paper ⢠Load or iginals ⢠Change HP Fax set tings ⢠Send a basi c fax ⢠Set the answer m ode ⢠Set up faxing for the HP Fax Find other resources for the product You can obtain pr oduct informatio n and further trouble shooting resou rces that are not included in t his guide from the following resources: Resource Description Locatio n Setup poster Provides illustrated setup information. A printed version of the document is provided with the HP Fax. Control panel Provides status, error, and warning information about operations. For more information, see Control panel buttons and lights . Logs and reports Provides information about events that have occurred. For more information, see Configure and manage . HP Web sites If you have Internet access, you can get help and suppor t from the HP Web sites. These Web sites offer technical support, supplies, and ordering information. www.hp.com/support www.hp.com HP telephone suppor t Lists information to contact HP. During the warranty period, this support is often free of charge. For more information, see Obtain HP telephone support . Understand the HP Fax parts ⢠Front view ⢠Back view ⢠Control panel buttons and lights Understand the HP Fax parts 5
Front view 1 Document feeder tray 2 Control panel display 3 Paper guides 4 Control panel 5 Print cartridge door 6 Input tray 7 Tray extender 8 Paper-width guide 9 Document catcher 10 Document catcher exten der 11 Handset Back view Chapter 1 6 Get started
1 Power connection 2 Fax ports (1-LINE and 2-EXT) 3 Rear door 4 Rear door access tab Control panel buttons and lights The follow ing diagra m and related t able provide a quick refe rence to the cont rol panel features. Label Icon Name and Description 1 Speed Dial : Selects a speed dial number 2 Lighter / Darker : Lightens or darkens black- and-wh ite faxes being sent 3 Fax Resolution : Adjusts the resolution for black-and-wh ite faxes being sent 4 Attention light: When blinking, the attenti on light indicates an error has occurred that requires your attention 5 Display: View menus and message s 6 Back : Moves you one level up in the menu Understand the HP Fax parts 7
Label Icon Name and Description 7 Left arrow: Decrease values on the display 8 OK : Selects a menu or a setting on the display 9 Right arrow: Increases values on the display 10 Setup : Pre sents the Setu p Menu for generating reports and changing fax and other maintenance settings 11 Reports : Opens the menu of repor ts you can print 12 Cancel : Stop s a job, exits a menu, or exits settings 13 START COPY Blac k : Starts a black-and-white copy 14 START COPY Color : Starts a color copy 15 START FAX Color : Starts a color fax 16 START FAX Black : Starts a black-and-white fax 17 Fax Menu : Places the HP Fax in fax mode and presents the Fax Menu . Press Fax Menu repeatedly to scro ll through the options in the Fax Menu. 18 Copy Menu : Places the HP Fax in copy mode and pre sents the Co py Menu . Press Copy Menu repeatedly to scroll thr ough the options in the Copy Menu . 19 Keypad: Enter fax numbers, values, or text 20 Flash : C ancels a fax and brings up a dial tone. Also used to answer a call waiting 21 Answer Mode : Switches among the Answer Mode settings. Dependin g on the setting, the HP Fax automatically answers incoming phone calls, requir es you to receive the fax manually, or "listens" for fax tones. 22 Redial/Pause : Re dials the most recen tly dialed number or inserts a 3-second pau se in a fax number 23 One-touch speed dial buttons: Accesses th e first 20 speed dial number s. Press a speed dial button once to select the speed dial number presented in the left column. Press the same speed dial button a se cond time to select the speed dial number in the right column. Load full-size paper You can l oad full-size letter, A4, or lega l paper into the input tray of th e HP Fax. CAUTION: Make sure that the H P Fax is idle and silent when you loa d paper into the input tr ay. If it is servicing th e print cartridges or otherwise engage d in a task, the paper stop insid e the HP Fax might not be in place. You coul d push the paper too far forward, causing t he HP Fax to e ject blank pages. TIP: To help prevent rips, wrinkles , and curled or ben t edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme change s in temperature and humidit y might result in curle d paper that does not work well in the HP Fax. Chapter 1 (continued) 8 Get started
To load full -size paper 1. Slide the paper-width guide to its outerm ost position. 2. Fli p the tray extend er up toward you. NOTE: When yo u use legal-size paper, le ave the tray e x ten der closed. 3. Tap a stack of paper on a flat surfa ce to align the edges, and the n check the p aper for the foll owing: ⢠Make sure it is fre e of rips, dust, wrinkles, and curled or bent edges. ⢠Make sure all the paper i n the stack is the same size and type. Load full-size paper 9
4. Insert the stack of pa per into the input tray with t he short edge forward and the print side down. Sl ide the stack of paper forw ard until it st ops. TIP: If you are using lett erhead, insert the top of the page first wi th the print sid e down. For more help on loadi ng full-size paper and l etterhead, refer to the diag ram engraved in th e base of the in put tray. 5. Slide the paper-w idth guide inward until it st ops at the edge o f the pape r. Do not overload the inp ut tray; make sure the sta ck of paper fits within the in put tray and is no high er than the top of the paper-w idth guide . Load originals You can copy or fax a single or multiple-page A4 -, letter-, or legal-size docume nt by placing it in the do cument feeder tray. The document f eeder tray holds a maximum of 20 sheet s of letter- or A4-size pa per, or it holds 1 5 sheets of le gal-size paper. To load a n original in the document feeder tray 1. Load your ori g inal , with the print side down , into the document f eeder tray. Place the pages so that the top ed ge of the document goes in first. Slide the media into the automatic docume nt feeder unti l you hear a beep or see a message on the display indicating that the lo aded pages were detected. TIP: For more help o n loading originals in the automatic document f eeder, refer to the diagram e ngraved in the document feeder tra y. Chapter 1 10 Get started
2. Slide the width guides inwa rd until they stop at the left and right edges of the media . Change HP Fax settings You can change the H P Fax settings from th e control panel: To change settin gs from the control pane l 1. At the control panel, press the men u button for the function you are us ing (for exam ple, Copy Menu ). 2. To reach the option that you want t o change, use one of the followi ng methods: ⢠Press a control-panel button, and then use the left o r right arrow keys to adjust the value. ⢠Select the option from th e menu on the con trol-panel disp lay. 3. Select the value that you want, and then press OK . Send a basic fax You can easily send a si ngle- or multiple-page b l ack-a nd-white fax by using th e control panel. NOTE: If you need printed conf irmation th at your fax es were successfully sent, enable fax confi rmation before sending any faxes. TIP: You can also send a fax manual ly from a phone or by usi ng monitor dialing. These feature s allow you to control the pace of your dialing . They are also useful when you want to use a calli ng card to charge the call and you have to respond to tone prompt s while dialing. Send a basic fax 11
To send a basic fax from the contr ol panel 1. Load your orig inals. For ad ditional information, see Load origina ls . 2. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. TIP: To add a pause in t he fax number you are enteri ng, press Redial/Pause , or press the Symbols (*) button repeatedly, until a dash ( - ) ap pears on the disp lay. 3. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to the number you entered. TIP: If the recipient reports issues with the quality of the fax you sent, yo u can try changing th e resolution or contrast of your fax. Set the answer mode The answer mode d etermines how the HP Fa x answers incoming calls. ⢠Select Fax m ode if you w ant to recei ve faxes aut omatically. T he HP Fax will answer the telephon e, automatically detect fax tones, and receive a fax. ⢠Select Tel mode if you w ant to receive faxes manually. You must be available to respond in person t o the incoming fax call or the HP Fax does not recei ve faxes. Press START FAX Black or START FAX Color to beg in receiving the fa x. ⢠Select FaxTel mod e if you want the HP Fax to answer faxes aut omatically after a certain numbe r of rings that are specified by the Rings to Answer setting. If the HP Fax does not sense a fax signal, it w i ll ring 5 times in a different tone to tell you it may be a regular telep hone call. If you d o not pick up the handset , it will try again to rece ive a fax after several more rings. ⢠Select AnswerMachine mode if you ha ve an answering machine con nected dire ctly to the port labeled 2-EXT on the back of your HP Fax. When a call comes in, the answering machine a nswers and listens. If it detects fax tones, it receives t he fax; otherwise, the answering machine records the caller's message. If the a nswering machine is swit ched off or n ot connected to your HP Fax, the HP Fax will auto matically attempt to receive a fax after several rings. To select the answ er mode via the control panel ⲠPress Answer Mode button until the d esired mode displ ays. Set up faxing for the HP Fax After completing a ll the steps in the setup poster, us e the instructio ns in this section to complete your fax setup. Keep your setu p poster for later use. In this section, you wi ll le arn how to set up the HP Fa x so that faxing works successfully with equipme nt and services you might already ha ve on the same phone line. Chapter 1 12 Get started
Set up faxing (parallel phone systems) Before you begin setting up the HP Fax for faxing, determ ine which kind of phone system your country/ region uses. The instructions fo r fax setup differ depending on whether you have a serial- or parallel-type phone system. ⢠If you do not see your country/regi on listed in t he table belo w, you probab ly have a serial-type phone system. In a serial-type phone system, the connector type on your shared teleph one equ ipment (modems, phones, and answ ering machines) does not allow a physical connecti on to the "2-EXT" port on the HP Fax. Instead, all equipment must be connecte d at the telephone wall jack. NOTE: In some countries/region s that use serial-type phone systems, the phone cord that came with the H P Fax might have an addit ional wall plug attached to it. This enables you t o connect other telecom devices to the wall ja ck where you plug in the H P Fax. ⢠If your country/ region is listed in the tabl e below, you probably have a parallel-type telephone system. In a para llel-type phone system, you ar e able to connect shared telephone equ i pment to the phone line by using the "2-EXT" port on the back of the HP Fax. NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone co rd supplied with the HP Fax to conne ct it to the telephone wa ll jack. Table 1-1 Coun tries/regions with a para llel-type phone sy stem Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you ha ve (serial or parallel), check with your teleph one company. Set up faxing for the HP Fax 13
Serial-type fax setup For information on sett ing up the HP Fax for faxing using a serial-type phon e system, see the Fax Conf iguration Web site for your country/region. Austria www.hp.com/at/faxconfig Germany www.hp.com/de/faxconfig Switzerland (French) www.hp.com/ch/fr/faxconfig Switzerland (German) www.hp.com/ch/de/faxconfig United Kingdom www.hp.com/uk/faxconfig Finlan d www.hp.fi/faxconfig Denmark www.hp.dk/faxconfig Sweden www.hp.se/faxconfig Norway www.hp.no/faxconfig Netherlands www.hp.nl/faxconfig Belgium (Dutch) www.hp.be/nl/faxconfig Belgium (French) www.hp.be/fr/faxconfig Portugal www.hp.pt/faxconfig Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Chapter 1 14 Get started
2 Use the HP Fax ⢠Control pan el menus ⢠Use control p anel menus ⢠Control-panel me ssage types ⢠Text and symbol s ⢠Set up spee d-dial entries ⢠Select print me dia Control panel menus Setup Me nu 1. Print Report â 1. Fax Confirmation â 2. Image on Fax Send Repor t â 3. Fax Error Report â 4. Self-Test Report â 5. Last Transaction â 6. Fax Log â 7. Speed Dial List â 8. Caller ID Report â 9. Junk Fax List â 0. Reprint Faxes in Memory 4. Advanced Fax Setup â 1. Distinctive Ring â 2. Busy Redial â 3. No Answer Redial â 4. Automatic Reduction â 5. Backup Fax Reception â 6. Error Correction Mode â 7. Fax Speed â 8. Fax Forwarding (Black Only) 2. Speed Dial Setup â 1. Individual Speed Dial â 2. Group Speed Dial â 3. Delete Speed Dial â 4. Print Speed Dial List 5. Tools â 1. Clean Print Cartridge â 2. Align Print Cartridge â 3. Date and Time â 4. Restore Factory Defau lts â 5. Reprint Faxes in Memory â 6. Run Fax Test â 7. Clear Fax Log 3. Basic Fax Setup â 1. Fax Header â 2. Rings to Answer â 3. Fax Paper Size â 4. Rings and Beep Volume â 5. Phone Line, Monitor Volume â 6. Tone and Pulse Dialing â 7. Junk Fax Blocker Setup 6. Preferences â 1. Set Language and Country/Region â 2. Set Scroll Speed â 3. Set Prompt Delay Time Fax Menu C opy Menu â Enter Number â Resolution â Number of Copies â Reduce/Enlarge â Paper Type â Light er/D arker Control panel menus 15
Fax Menu Copy Menu â Light er/Darker â How to Fax â Set New Defaults â Copy Quality â Copy Paper Size â Enhancements â Set New Defaults Use control panel menus The followi ng sections provide a quick reference to to p-level menus that appear on the control-panel displ ay. To display a menu, press the menu butt on for the function you want to use. ⢠Fax menu : Menu opt ions include: ⦠Modifyi ng resolutio n ⦠Lightening/dar kening ⦠Sending d elayed faxes ⦠Setting up n ew defaults ⢠Copy menu : Menu op tions incl ude: ⦠Selecting copy quantities ⦠Reducing/enlargi ng ⦠Selecting me dia type and size Control-panel message types Message type Descrip tion Status messages Status messages reflect the current state of the HP Fax. They inform you of normal o peration and require no action to clear them. They change as the state of the HP Fax changes. Whenever the HP Fa x is ready, not busy, and has no pending warning messages, the display sho ws date, time, and the answer mode. Warning messages Warning messages inform you of events that require your attention, but they do not prevent the HP Fax fro m operating. An example of a warning messag e is a low ink warning. These messages app ear until you resolve the condition. Error messages Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accom panied by a blinking red Attention light. Take the appropriate action to continue printing. If the error message show s an error code, unplug the HP Fax, and then plug it in again. In most situations, th is action solves the problem. If the message pe rsists, your HP Fax might need service. For more information , see Support and warra nty . NOTE: The faxes stored in memory are not deleted when you unplug the power cord. Chapter 2 (continued) 16 Use the HP Fax
Message type Description Critical error messages Critical error messag es inform you of a HP Fax failure. Some of these messages can be cleared by unplugging the power cord, and plugging it back in aga in. If a critical error persis ts, service is re quired. For more information, see Support and warranty . NOTE: The faxes stored in memory are not deleted when you unplug the power cord. Text and symbols You can use the keypa d on the control panel to enter t ext and symbols. You can also enter symbols from the keypad wh en you dial a fax or phone number. Whe n the HP Fax dials the number, it interprets the symbol an d responds accordingly. For example, if you enter a dash in the fax num ber, the HP Fax will pause before dialing the remainder of the number. A pa use is useful if you need to gain a ccess to an outside line before diali ng the fax number. NOTE: If you want to e nter a symbol in your fax n umber, such as a dash, you need to enter the symb ol by using the keypa d. Type numbers a nd text on the co ntrol-panel keyp ad You can enter t ext or symbols by usin g the keypad on the control pane l. After you are done ent ering text, press OK to store your entry. To enter text 1. Press the keypad numbers that correspond to th e letters of a nam e. For example, the letters a, b, and c co rrespond to the number 2, as show n on the button below. TIP: Pres s a button multiple time s to see the avail able chara c ters. Depending on your language and count r y/regi on setting, othe r characters might be available in additio n to the ones shown on the keypad. 2. After the correct letter appears, wait for the cur sor to ad vance automatically to the right, or p ress the right arrow bu tton. Press the number that cor responds to the next letter in the name. Press the button multipl e times until the co rrect letter appears. The first letter of a word is automatically se t to uppercase. (continued) Text and symbols 17
To enter a space , pause, or symbol ⢠To insert a space, press Space . ⢠To enter a pause, p ress Redial/Pause . A dash appears in the number seq uence. ⢠To enter a symb ol, such as @ , pres s the Symbols but ton repeatedly to scroll through the list of avail able symbols: at ( @ ), period ( . ), underscore ( _ ), dash ( - ), ampersand ( & ), slash ( / ), colon ( : ), semicolon ( ; ), com ma ( , ), questi on ( ? ), back slash ( \ ), asterisk ( * ), parenthese s ( ) , ap ostrophe ( ' ), e quals ( = ), plus ( ), number sign ( # ), exclamatio n ( ! ), percent ( % ), and quot ation mark ( â ). To eras e a letter, n umber, or sy mbol â² If you make a mi stake, press the left arrow button to cle ar it, and then make the correct entry. Availabl e symbols for d ialing fax num bers To enter a symbol, such as *, press Symbols repeat edly to scroll thro ugh the list of symbols. Th e following table p rovides the sym bols that you can use in a fax or phone number sequence, fax header information, and speed-dial ent r ies. Available symbo ls Description Available when entering * Displays an asterisk symbol when required for dialing. Fax header name, speed- dial names, speed-dial numbers, fax or phone numbers, and monitor dial entries - When auto-dialing, the HP Fa x enters a pause in the number sequence. Fax header name, fax h eader number, speed-dial names, speed- dial numbers, and fax or phone numbers ( ) Displays a left or right pare nthesis to separate numbers, such as area codes, for easier reading. These symbols do not affect dialing. Fax header name, fax h eader number, speed-dial names, speed- dial numbers, and fax or phone numbers W When auto-dia ling, W causes the HP Fax to wait for a dial tone before continuing to dial. Speed-dial numbers and fax or phone numbers R During auto-dialing, the R functions the same as a Flash button on your telephone. Speed-dial numbers and fax or phone numbers Displays a plus symbol. This symbol does not affect dialing. Fax header name, fax h eader number, speed-dial names, speed- dial numbers, and fax or phone numbers Set up speed-dial entries You can set up freque ntly used fax numbe rs as speed-dial entries. This le ts you dial those numbers quickly by using t he control pane l. The first 20 entries for each of t hese Chapter 2 18 Use the HP Fax
destinatio ns are associated wi th the 10 dual-purpose speed -dial buttons on the cont rol panel. ⢠Set up fax numbe rs as speed-dial entries or grou ps ⢠Print and view a list of speed -dial entries Set up fax nu mbers as spee d-dial entr ies or grou ps You can store fax numbers or group s of fax numbers as spee d-dial entries. Speed-dial entries 1 through 2 0 are associated with the corre sponding ten speed-dial buttons on th e control pane l. For information a bout printing a list of the speed -dial entries that a re set up, see Print and view a lis t of speed-dia l entries . ⢠Set up spee d-dial entries ⢠Set up a speed -dial group Set up speed-dial entries Contro l panel : Press Setup , and then select the Sp eed Dial Setup option. ⦠To add or cha nge an entry: Select Indivi dual Speed D ial or Group Speed Dial and press the arrow keys t o move to an unused en try number, or type a n u mber on the keypad. Type the fax n u mber, a nd then press OK . Include a ny pauses or other required numbers, such as an a rea code, an access code f or numbers outside a PBX system (usually a 9 or 0), or a long-dista nce prefix. Type the name, and then press OK . ⦠To delete one entry or all entries: Select De lete Speed Dial , press the arrow keys to highlight the speed-dial entry that you wa nt to delete, and then press OK . Set up a speed-dial gro up If you send in formation to the same group of fax numbers on a regular basis, you can set up a speed-dial en try for a group in order to si mplify the task. T he speed-dial entry for a group can be associate d with a speed-dial button o n the control panel. A group member must be a member of the spe ed-dial list before you can add the mem ber to a speed-dial group. You can add up to 48 fax numb ers to each group (wi th up to 50 characters for ea ch fax number). Contro l panel : Press the Setup button, an d then select the Speed Dial Setup option. ⦠To add a group: Select Group Spee d Dial , select an unassigned speed-dial entry, and then press OK . Use the arrow keys to highlight a speed-dial ent ry, and then press OK to select it. R e pea t this step to add add itional speed-dial ent ries to this group. Use the keypad t o enter a group speed-dial na me, and then press OK . F ollow any prompts that migh t occur. ⦠To add entries to a gro up: Select Group Speed Dial , select the group speed-dial entry that you want t o change, and then press OK . Use t he arrow keys to hi ghlight a speed-dial entry, and then press OK to select it. Repeat thi s step to add additiona l speed-dial entrie s to this group. Fo llow any prompts that m ight occur. ⦠To delet e a group: Select D e lete Speed Di al , press the arrow keys to highlig ht the speed-dial entry that yo u want to delete, and then press OK . Set up speed-dial entries 1 9
Print and vie w a list of speed-dial entrie s You can print or view a list o f all of the speed-dial entries that have been set up. Each entry in the list con tains the following information: ⢠Speed-dial numb er (the first ten entries correspond to the ten speed-dial but tons on the control pan el) ⢠Name associated wit h the fax number or group of fax numbers ⢠For the fax speed-di al list , the fax number (o r all of the fax numbers for a g roup) Select print media The HP Fax is designed to w o rk well with most type s of office media. It is best to test a variety of print media types before buying larg e quantities . Use HP media f or optimum print quali ty. Visit the HP Web si te at www.hp.c om for more information ab out HP media. Tips for s electing and using print m edia For the best results, observe the fol l owing guidelines. ⢠Always use media that conforms to the HP Fax specifi cations. For more information, see Understand specif ications for supported media . ⢠Load only one type of med ia at a time int o a tray. ⢠Load media pri nt-side down and alig ned against the right and back edges of the tr ay. For more information, see Load full-size pa per . ⢠Do not overload th e tray. For more information, se e Understand specif ications for supported medi a . ⢠To prevent jams, poor pri nt quality, an d other printing probl ems, avoid the following media: ⦠Multipa rt forms ⦠Media t hat is damaged, curled, or wrinkled ⦠Media wit h cutouts or perforations ⦠Media t hat is heavily textured, embosse d, or does not accept ink well ⦠Media t hat is too lightweight or st retches easily Photo media ⢠Use the Best mode to copy images/e mbedded pictures. Note that in this mode, copying takes longer. ⢠Remove each sheet as it copie s and set it aside to dry. Allowing we t media to stack up may cause smearing. Transpare ncies ⢠Insert transpare n cies wi th the rough side down and the adhesive strip po inting towards the back of the device. ⢠Use the Normal mode t o copy transpar encies. This mode provid es longer drying tim e and ensu res that the ink d ries comple tely before t he next page is delivered to th e output tray. ⢠Remove each sheet as it copie s and set it aside to dry. Allowing we t media to stack up may cause smearing. Chapter 2 20 Use the HP Fax
Understand specifications for su pported media Use the followin g tables to determine the correct media to use w ith your HP Fax, and determin e what features will work with your media. ⢠Understand su pported sizes ⢠Understand suppor ted media types and wei ghts Understand su pported size s Type Size Paper Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm (8.3 x 11.7 inches) Legal: 216 x 356 mm (8.5 x 14 inches) B5âJIS: 182 x 257 mm (7.2 x 10.1 inches) Transparency film Letter: 216 x 279 mm (8.5 x 11 in ches) A4: 210 x 297 mm (8.3 x 11.7 inches) Premium photo paper Letter: 216 x 280 mm (8.5 x 11 in ches) A4: 210 x 297 mm (8.3 x 11.7 inches) Understand suppor ted media types and weights Type Paper weight Input tr ay* Output tray** Docume nt feeder tray Plain paper 16 to 24 lb. (60 to 90 gsm) up to 100 (16 lb. paper) up to 20 (16 lb. paper ) up to 20 Legal paper 20 to 24 lb. (75 to 90 gsm) up to 100 (16 lb. paper) up to 20 (16 lb. paper ) up to 15 Transparency film N/A 25 up to 10 N/A 8.5 x 11 inch photo paper N/A 40 20 N/A * Maximum capacity. The inp ut tray has a maximum inp ut stack height capacity o f 10 mm. ** Output tray capacity is affected by the type of paper and the amount of ink you are using. HP reco mmends empt ying the output tray frequen tly. Set minimum margins Top (leading edge) Bottom (trailing edge) Left and Right margins U.S. (Letter, Legal, Executive) 1.5 mm (0.06 inches) 12.7 mm (0.50 inches) 6.4 mm (0.25 inches) ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 12.7 mm (0.50 inches) 3.2 mm (0.13 inches) Select print media 21
3F a x You can use the H P Fax to send and re ceiv e fax es, including color faxes. You can schedule faxes t o be sent at a lat er time and set up speed-dials to send faxes quickly and easily to freque ntly used numbers. From the control panel, you can also set a num ber of fax options, such as reso lution and the con trast between lightness and darkness on the faxes you send. NOTE: Before you beg in faxing, ma ke sure you have set up the HP Fax properly for faxing. You can verify the fax is set up correctly by running the fax set up test from the con trol panel. To run th e fax test, press Setup , select Tool s , select Run fax test , and then pre ss OK . ⢠Send a fax ⢠Receive a fax ⢠Change fa x settings ⢠Fax over the Int ernet ⢠Cancel a fax Send a fax You can send a fax in a va riety of ways. Using the cont rol panel, you can send a black- and-white or co lor fax. You can also initiate a f ax manually f r om a n external phone. This allows you to speak with the re cipient before sendin g the fax. ⢠Send a fax manuall y from a pho ne ⢠Send a fax usin g monitor di aling ⢠Send a fax from memory ⢠Schedule a fax t o send later ⢠Send a fax to mult iple recipients ⢠Send a color original or ima ge/embedded picture f ax ⢠Change the fa x resolution and Ligh ter/Darker settings ⢠Send a fax in Error Correction Mode Send a fax man ually from a phone Sending a fax manually all o ws you to make a phone cal l and talk with th e recipient before you send the fax. This is useful if you wa nt to inform th e recipient tha t you are going t o send them a fax before sendin g it. When you send a fax man ually, you can hear th e dial tones, tel ephone prompts, or other sou nds through the handset on your tele phone. This makes it easy for you to use a calling card to send your fax. Depending o n how the recipie nt has their fax machin e set up, the recipient m ight answer the phone, or th e fax machine might t ake the call. If a person answe rs the phone, you can speak with the re cipient before sendi ng the fax. If a fax machine answers the call, 22 Fax
you can send the fax directly to the fax machin e when you hear t he fax tones from th e receiving fax machine. To initiate a fax man ually from an externa l phone 1. Load your originals. Fo r additional informa tion, see Load origi nals . 2. Dial the number by using the keypad on the phone th at is connected t o the HP Fax. NOTE: Do no t use the keypad on the control panel of the HP Fax wh en manuall y sending a fax. You mu st use the keypad on your phone to d i al t he recipient's number. 3. If the recipient answers the te lephone, you can engage in a conversation bef ore sending your fax. NOTE: If a fax ma chine answe rs the call, y ou will hear fax tones fr om the receiving fax machine. Proceed to the next step to transmit t he fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color . NOTE: If prom pted, select Send Fax , and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the f ax, inform th e recipien t that they should press Start on their fax machine after they hear fax ton es. The telepho ne line is silen t while the fax is transm itting. At this poi nt, you can hang up the telepho ne. If you want to continue spe aking with the reci pient, remain on the line until the fax transm ission is comple te. To send a fax manually using the attached handset 1. Load your originals print side down an d top first in th e center of the docume nt feeder tray. 2. Pick up the handset that is attached to the HP Fax and dia l the number by using th e keypad on the con trol panel. 3. If the recipient answers the te lephone, you can engage in a conversation bef ore sending your fax. NOTE: If a fax ma chine answe rs the call, y ou will hear fax tones fr om the receiving fax machine. Proceed to the next step to transmit t he fax. 4. Once you are ready to send the fax, press START FAX Black or START FAX Color . NOTE: If prom pted, select Send Fax , and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the f ax, inform th e recipien t that they should press Star t on their fax machine af ter they hear fax tones. The telepho ne line is silen t while the fax is transm itting. At this poi nt, you can hang up the telepho ne. If you want to continue spe aking with the reci pient, remain on the line until the fax transm ission is comple te. Send a fax 23
Send a fax usin g monitor dialing Monitor dia ling allows you to dial a numb er from the control panel as you would dial a regular tele phone. When yo u send a fax using monitor dialing, you can hear the dial ton es, telephone prompts, or other sounds throu gh the spea kers on the H P Fax. This enables you to respond to prom pts while dialing, as w ell as control the pa ce of your dialing. TIP: If you do not enter your calling card PIN fast eno ugh, the HP Fax might star t sending fax tones t oo soon and cause your PIN not to be recognized by the calling card service. If th is is the case, you can create a speed dial en try to store the PIN for your call ing card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone . To send a fax using monito r dialing from the control pa nel 1. Load your orig inals. For ad ditional information, see Load origina ls . 2. Press START FAX Black or S TART FAX Color . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, you w ill hear a di al tone. 3. When you he ar the dial to ne, enter the nu mber by using the keypad on the control panel. 4. Follow any promp ts that might occur. TIP: If you are using a cal ling card to send a fax and you have your calling card PIN stored as a spee d dial, when prompted to enter your PIN , press Speed Dial or a one-touch speed dial butt on to select the speed dial entry wh ere you have your PIN stored. Your fax is sent when t he receivi ng fax machine answers. Send a fax from memory You can scan a black-and-white f ax into memory and then send the fa x from m emory. This feature i s useful if the fax number yo u are trying to reach is busy or temporari ly unavailable. The HP Fax scans the or iginals into memory and sends them once it is ab le to connect to the recei ving fax machine. Aft er the HP Fax scans the pages into memory, you can immediate ly remove the originals from the documen t feeder tray. NOTE: You can only send a black-and -white fax from memory. To send a fax from memor y 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. 3. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. 4. In the Fax area, pres s Fax Menu repeatedly unt il How to Fax appear s. Chapter 3 24 Fax
5. Press until Scan & Fax appears, and then press OK . 6. Press START FAX Black . The HP Fax sca ns the origin als into memo ry and sends the fax when the receiving fax machine is a vailable. Schedule a fa x to send later You can schedule a bla ck-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fa x late in the evening , when phone lines are not as busy or phone rates ar e lower, for exam ple. The HP Fa x automatically sends your fax a t the specified ti me. You can only schedule one f ax to be sent at a time. You can contin ue to send faxes normally, however, w hile a fax is schedule d . NOTE: You can only se nd faxes in black and wh ite due to memory limitati ons. To schedule a fax from the c ontrol panel 1. Load your originals print side do wn into the document feeder tr ay. 2. In the Fax area, press Fax Me nu repeatedly unti l How to Fax appears. 3. Press until Send Fax Late r appears, and then press OK . 4. Enter the send time by using the nu meric keypad , and then press OK . I f prompted, press 1 for AM , or 2 for PM . 5. Ente r the fax number by usi ng the keypad, press Speed Dial or a one-to uch speed dial butto n to select a spe ed dial, or press Red ial/Pause to redial t he last numb er dialed. 6. Press START FAX Black . The HP Fax scans all pages and the scheduled time a ppears on the displ ay. The fax is sent at the schedul ed time. To cancel a sc heduled fax 1. In the Fax area, press Fax Me nu repeatedly unti l How to Fax appears. 2. Press until Send Fax Late r appears, and then press OK . If there is a fax al ready scheduled, the Cancel pr ompt appears on t he display. 3. Press 1 to select Yes . NOTE: You can al so cancel the scheduled fax by pressing Ca ncel on t h e contro l panel when th e scheduled time is visible on the display. Send a fax to multiple recipie nts You can send a fax to mul tiple recipients withou t first setting u p a group speed dial. NOTE: The list of recipients you specify for t his fax is not saved and only works for sending faxes in black. If you intend to send other faxe s to the s ame recipient list, you should create a g roup speed di al list. For more i nformation, see Set up fax numbe rs as speed-di al entries or groups Send a fax 25
To send a fax to multiple recip ients without usi ng group speed dial 1. Press Fax Menu , select Ho w to Fax , and then select Broa dcast Fax . 2. Enter a fax number by using the keypad, or use the arrow keys to access spee d dials. 3. At the Enter A nother? prompt, do one of the following: ⢠If you want to add another, pre s s Yes , and th en repeat step 2 for each number. ⢠If you are do ne, press No . NOTE: You can add up to 20 individual fax num bers. 4. Press START FAX Black . 5. When prompte d , loa d your originals print side dow n and top first i n the center of the document fee d er tr ay. For additio nal informatio n, see Load origi nals . 6. Press START FAX Black again. You can send a fax to m ultiple recipients at once by g r ouping individual speed dial entries into group speed dial entries. To send a fax to multiple recipients using group speed dial 1. Load your original s print side down into the docu ment feeder tray. 2. Press Speed Dial repeated ly, until th e appropriate group speed dial entry appears. TIP: You can also scroll th rough the speed dial entries by pressing or , or you can select a speed dial entry by entering its speed d ial code using the keypad on the cont rol panel. 3. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to each number in the group speed d i al e ntry. NOTE: You can onl y use group speed dial e ntries to send faxes i n black and white, because of memory limitations. Th e HP Fax scans the fax into memory then dial s the first number. When a connection is ma de, it sends the fax a nd dials the next number. If a numbe r is busy or not answ ering, the HP Fax fo llows the settings for Busy Re dial and No Answer Redial . If a connecti on cannot be made, the next number is d i aled and an error report is generated. Send a color original or image/embedd ed picture fax You can fax a color original or ima ge/embedded picture from the HP Fax. If it determi nes that the recip ient's fax machine on ly supports black-and-white faxes, the fax is sent in black and wh ite. HP recommends th at you use only color originals for colo r faxing. To send a color origin al or image/embedded picture fax from the control pan el 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. Chapter 3 26 Fax
3. Ente r the fax number by usi ng the keypad, press Speed Dial or a one-to uch speed dial butto n to select a spe ed dial, or press Red ial/Pause to redial t he last numb er dialed. 4. Press START FAX Color . If the HP Fax de tects an origina l load ed in the automat ic document feeder, it sends the document to the number you ent ered. NOTE: If the reci pient's fax machine only su pports black-and-white faxes, the HP Fax aut omatically sends the fax in black and white. A me ssage appe ars after the fax has been sent i ndicating that the fax was sent in bla ck and white. Press OK to clear the m e ssage. Change the fa x resolution and Lighter/Dark er settings You can change the Reso lution and Lighte r / Darker settings for do cuments that you are faxing. NOTE: These sett ings do not affect copy sett ings. Copy re solution and lightness/ darkness are set independently from fax resol ution and lightne ss/darkness. ⢠Change the fax resolut ion ⢠Change the Li ghter / Darker setting ⢠Set new defa ult setti ngs Change the fax resolution The Resolution sett ing affects the transmission speed and qu ality of fa xed black-and- white document s. If the receiving fax machine does not support th e resolution you have chosen, the HP Fax sends faxes at t he highest resolution supp orted by th e receiving fax machine. NOTE: You can only ch ange the resolut ion for faxes tha t you are sending in black and white. T he HP Fax sends all color faxes using Fine resolution. The followin g resolution settings are avail able for se nding faxes: Fine , Very Fine , Photo , and Standa rd . ⢠Fine : provides h igh-quality text suitable for faxing most documents. This is the default setting. When sending faxes in color, the HP Fax always uses the Fi ne setting. ⢠Very Fine : provides the best quali ty fax when you are faxing do cuments with very fine detail. If yo u choose Very Fine , be aware that the faxin g process takes longer t o complete and you can only s end black-an d-white faxes usi ng this resolution . If you send a color fax, it will be sent using Fine resolution instead. ⢠Photo : provides the best qual ity fax when sending im ages/embedded p ictures in black and white . If you choose Photo , be aware that the fa xing process takes longer to complete. When faxing images/embed ded picture s in black and whi te, HP recommends that you choose Photo . ⢠Standard : provides the fa stest possible fa x transmissio n with the lo west quality. When you exit the Fax menu, thi s option returns to the def ault setting unl ess you set your changes as the default. Send a fax 27
To chang e the resolution fr om the control p anel 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. 3. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. 4. In the Fax area, pres s Fax Menu repeatedly unt il Resolution ap pears. 5. Press to selec t a resoluti on setting, a nd then press OK . 6. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to the number you entered. Change the Lighter / Da rker settin g You can chan ge the cont rast of a fax to be darker or l ighter than the original . This feature is useful if you are fa xing a document that is faded, washed out, or handwritten. You can darken the origi nal by adjust ing the contrast. NOTE: The Lighter / Darker setting applies to bl ack-and-white faxes only, not color faxes. When you exit the Fax menu, this opt i on re turns to t he default setting un less you set your changes a s the default. To change the Lighte r / Darker setti ng from the control panel 1. Load your original s print side down into the docu ment feeder tray. 2. In the Fax area, pres s Fax Menu . The Enter Number pro mpt appears. 3. Enter the fax numbe r by usin g the keypad, press Speed Di al or a one-touch speed dial button t o select a speed dial, or press Redial/Pause to redial the last n u mber dialed. 4. In the Fax area, pres s Fax Menu repeatedly unt il Lighter / Dark er appears. 5. Press to lighten the f ax or press to darken it, and th en press OK . The indicator m oves to the left or right as you press an arrow button. 6. Press START FAX Black . If the HP Fax d e tects an original loaded in the a u tomat i c docume nt feeder, it sends the document to the number you entered. Set new defa ult settings You can change the de fault value for the Resoluti on and Ligh ter / Darker se ttings through the control pan el. To set new default setting s from the contro l panel 1. Make changes to th e Resolution and Lighter / Darker settings. 2. In the Fax area, pres s Fax Menu repeatedly unt il Set New Defaults appears. 3. Press until Yes appe ars, and then press OK . Chapter 3 28 Fax
Send a fax in Erro r Correction Mode Error Correcti on Mode (ECM) prevents loss of data due to poor phone line s by detecting errors that occur du ring transmission and automaticall y requesting retransmission of the erroneous portion. Phone charg e s are unaffe cted, or might even be red uced, on goo d phone lines. On poor phone lines, ECM in creases sending time and phone charges, but sends the data much mo re reliably. The default setting is On . Turn ECM off only if it increases phone charges substantiall y, and you can accept poorer qualit y in exchange for reduced charge s. Before t urning the ECM setting o ff, consider t he following . If you turn E CM off ⢠The qualit y and transm ission speed of faxes you send and receive are affected. ⢠The Fax Sp eed is automatically se t to Medi um . ⢠You will no long er be able to send or receive faxes in colo r. To change the ECM setting from the control panel 1. Press Setup . 2. Select Advanc ed Fax Setup and t hen select Error Cor rection Mode . 3. Press to select On or Off . 4. Press OK . Receive a fax You can receive faxes automati cally or manually. Press th e Answer Mode button to select the desired mode. If you select Te l mode, you must receive faxes manually. If you select Fa xTel mode, the HP F a x aut omatically answers incoming call s and receives faxes after the number of rings that are specified by the Rings to Answer setting. If you select Fax or An swerMach ine modes, t he HP Fax will answer the tele phone, aut omatically detect fa x tones, and rece ive a fax. You mu st have an answering machine conne cted directly to the port labeled 2-EXT on the back of your H P Fax for AnswerMach ine mode. If you receive a legal -size fax and th e HP Fax is not currently set to use legal-size paper, the HP Fax redu ces the fax so that it fits on t he paper that is lo aded. If you have disabled the Automatic Reduction feature, the HP Fax prints the fax on two pages. ⢠Receive a fax ma nually ⢠Set up backu p fa x reception ⢠Reprint re ceived fa xes from memory ⢠Poll to rece ive a fax ⢠Forward faxes to another num ber ⢠Set the paper size for received faxes ⢠Set automati c reduct ion for incoming faxes ⢠Block junk fax numbers Receive a fax manually When you are on the pho ne, the person you ar e speaking with can send you a fax while you are still connecte d. This is referred t o as manua l faxing. Use the instructi ons in this section to rece ive a manual fa x. Receive a fax 29
NOTE: You can pick up the handse t to talk or listen for fax tones. You can receive f axes manually from a phone that is: ⢠Directly connect ed to the HP Fax (on the 2-EXT port) ⢠On the same phone l ine, but not direct ly connected to th e HP Fax To receive a fax man ually 1. Make sure the HP F ax is plugged in and you have pa per loaded in the i nput tray. 2. Remove any origin als from the docum ent feeder tray. 3. Set the Rings to Answer setting to a high num ber to allow you to answe r the in coming call before the HP Fax answers. Or, select Tel mode so tha t the HP Fax do es not automat ically answer incoming calls. 4. If you are curren tly on the phone with the sender, i nstruct the sender to press Start on their fax machine. 5. When you hear fa x tones from a sending fax machin e, do the fol lowing: a .P r e s s START FAX Black or START FAX Color on the control panel. b . When prompted, select F ax Receive . c . After the HP Fax begins t o receive the fax, you can hang up the p hone or remain on the line. Th e phone line is silent duri ng fax transmission. Set up backu p fax reception Depending on your preferenc e and security require ments, you can set up the HP Fax to store all the faxes it re ceives, only the faxes it receives wh ile the HP Fax is i n an error condition, or no ne of the faxes it receives. The foll owing Back up Fax Reception modes are available : On The default setting. When Backup Fax Reception is On , the HP Fax stores all received faxes in memory. This enables you to rep rint the most recently printed faxes if they are still saved in memory. NOTE: When HP Fax memory is low, it ov erwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the HP Fax stops answering inco ming fax calls. NOTE: If you receive a fax that is too large, such as a very detailed color image/embedded picture, it might not be stored in memory due to memory limitations . On Error Only Causes the HP Fax to store faxes in memory only if an error con dition exists that prevents the HP Fax from printing the faxes (for example, if the HP Fax runs out of paper). The HP Fax continues to store incoming faxes as long as there is memory available. (If t he memory becomes full, the HP Fax stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory. Off Faxes are never stored in me mory. For example, you might want to turn off Backup Fax Reception for security purp oses. If an error condition occurs that prevents the HP Fax from printing (for example, the HP Fax ru ns out of paper), the HP Fax stop s answering incoming fax calls. Chapter 3 30 Fax
To set backup fax rece ption from the control panel 1. Press Setup . 2. Select Advanc ed Fax Setup , and then select Backup Fax Reception . 3. Press to select On , On Error O nly , or Off . 4. Press OK . Reprint received faxes from memory If you set the Ba ckup Fax Re ception m ode to On , the received fa xes are stored in memory, whether the HP Fax has an error condition o r not. NOTE: After the me mory becomes full, the oldest, print ed faxes are overwrit ten as new faxes are received. I f all the stored faxes are unprinted, the HP Fa x does not receive any fax calls until you prin t or delete the fa xes from memory. You migh t also want to delet e the faxes in memory for security o r privacy pu rposes. You can reprint the most re cently printed faxes, if they are still in memory. For example, you might need to reprint yo ur faxes if you lost the co py of your l ast printout. To reprint faxes in memory from the c ontrol panel 1. Make sure you have paper load ed in the input tray. 2. Do one of the follow ing: ⢠Press Setup , select Tool s , and then select Repr int Faxes in Memory . ⢠Press Reports , and then select Repr int Faxes in Memory . The faxes are printed in the reve rse order from which th ey were received w ith the most recently received fa x printed first, and so on. 3. If you want to stop reprinting the faxes i n memory, press Cancel . To delete all the faxes in me mory from the co ntrol panel 1. Press Setup . 2. Select Tools , and then select Clear Fax Log . NOTE: All faxes stored in memo ry, including al l unprinted or un sent faxes, are deleted. Poll to receive a fax Polling allo ws the HP Fa x to ask another f ax machine to send a fax that it has in it s queue. When you us e the Poll to Receive feature, the HP Fax calls the designated fax machine and requests t he fax from it. Th e designated fax machin e must be se t for polling and have a fax ready to sen d. NOTE: The HP Fax d oes not support polling pass codes. Polling pass codes are a security feature t hat require the receiving fax ma chine to provide a pa ss code to the HP Fax it is polli ng in order to recei ve the fax. Make su re the HP Fax you are polling does not have a pass code set up (or has not changed the default pass code) or the HP Fax wi ll not be abl e to receive th e fax. Receive a fax 31
To set up poll to rece ive a fax from the con trol panel 1. In the Fax area, pres s Fax Menu repeatedly unt il How to Fax appear s. 2. Press until Po ll to Receive appears, and then press OK . 3. Enter the fax number of t he other fax machine. 4. Press START FAX Black or S TART FAX Color . NOTE: If you press START FAX Color but the sender sent the f ax in black and white, the HP Fax prints the fa x in black and white. Forward fa xes to another number You can set up th e HP Fax to forward your fa xes to another fax numb er. A received color fax is forwarded in black and white. HP recommends t hat you verify the number you are forwardi ng to is a working fax line. Send a test fax to make s ure the fax machine is able t o receive your forwarded faxes. To forward fax es from the control panel 1. Press Setup . 2. Select Advance d Fax Setup , and then select Fax Forwardi ng Black Only . 3. Press until On-Forward or On-Print & Forward appears, a nd then press OK . ⢠Choose On-Forward if you want to forward the fax t o another nu mber without printing a ba ckup copy on the H P Fax. NOTE: If the HP Fax is not able to f orward the fax to the designated fa x machine (for example, if it is not turned on), the HP Fax pri nts the fax. If y ou set up the HP Fax to prin t error reports for receive d faxes, it will also print an error report. ⢠Choose O n-Print & Forward to pri n t a backup copy of your received fax while forwarding th e fax to another num ber. 4. At the prompt, ent er the number of the fax machine t hat will receive the forwa rded faxes. 5. At the prompt, enter a start time and da te and a stop time and date. 6. Press OK . Fax Forwardi ng appears on the control-panel disp lay. If the HP Fax lo ses power when Fax Forwa rding is set up, it saves the Fax Forwar ding setting and phone number. When power is restor ed to the HP Fax, the Fax Forwardi ng setting is still On . NOTE: You can ca ncel fax forwarding by pressi ng Cancel on the control panel when the F ax Forwar ding message is visible on the display, or you can select Off from the Fax Forwa rding Black Onl y menu. Set the p aper size for receive d faxes You can select the paper size for received faxes. Th e paper size y ou select should match what is loaded in your inp u t tr ay. Faxes can be printed on letter, A4, or legal paper only. Chapter 3 32 Fax
NOTE: If an incorrect paper size i s loaded in the input tray when you receive a fax, the fax does not print and an error m essage appears on the display. Load l etter, A4, or legal paper, an d then press OK to print the fax. To set the paper si ze for received faxe s from the control panel 1. Press Setup . 2. Select Basic Fa x Setup and then select Fax Paper Size . 3. Press to select an optio n, and then press OK . Set automatic reductio n for incoming faxes The Autom atic Reduction sett ing determines w hat the HP Fax does if it receives a fax that is too large for the def ault paper size. Thi s setting is turned on by default, so the image of the incomi ng fax is reduced to fit on one page, if possible . If this feature is turned off, inform ation that does not fit o n the first pa ge is printe d on a second page. Automatic Reduction is useful when you receive a leg al-size fax and lett er-size paper is loaded in the input tray. To set automatic reducti on from the control panel 1. Press Setup . 2. Select Advanc ed Fax Setup and t hen select Automatic Reduction . 3. Press to select Off or On . 4. Press OK . Block junk fax numbers If you subscribe to a caller ID service throu gh your phone provider, you can block specific fax numbers so the HP Fax does not pri nt faxes receiv ed from those numbers. When an incoming fax call is received, t h e HP Fax co mpares the number to the list of j unk fax numbers to dete rmine if the cal l should be blocked. If t he number matches a number i n the blocked fax n umbers list, the f ax is not print e d. (T he maximum num ber of fax numbers you can block varies by model.) NOTE: This feat ure is not support ed in all coun tries/regions. If it is not supported in your country/region, Junk Fax Bloc ker Set Up does not appear in th e Basic Fax Setup menu. NOTE: If no pho ne numbers are adde d in the Caller ID list, it is assumed t hat the user has not signed up for the Caller ID service with the phone compan y. Set the junk fax mode By default, Block Junk F ax mode is turned On . If you do not subscribe to a caller ID service through your phon e provider, or do not want to use t h is feat ure, you can turn off this setting. Receive a fax 33
Add num bers to th e junk fax lis t There are two ways to add a numbe r to your junk list. You can select numbers fr om your caller ID history, or you can en ter new numbers. The numbers in your junk list are blocked if Block Jun k Fax mode is set to On . To select a number from the c a ller ID list 1. Press Setup . 2. Press Basic Fax Se tup , and then press Junk Fax Blo c ker Setup . 3. Press Add numb er to Junk List , and then press Select Number . 4. Press to scroll through the numbers from which you have rece ived faxes. When the number you want to block appea rs, press OK to select it. 5. When the Se lect Another? pro mpt appea rs, do one of the f ollowing: ⢠If you want to add another numb er to the list of junk fax numb ers , press Yes , and then repeat step 4 for each number you want to block. ⢠If you are done , press No . To manually ente r a number to block 1. Press Setup . 2. Press Basic Fax Se tup , and then press Junk Fax Blo c ker Setup . 3. Press Add numb er to Junk List , and then press Enter Number . 4. Use the keypad to enter a f ax number to block, and then press OK . Make sure you en ter the fax number as it appears on the control-p anel display, and not the fax number tha t appears on the fax header of the recei v ed fax, a s these numbers can be di fferent. 5. When the En ter Another? prompt appears, do one of the following: ⢠If you want to add another numb er to the list of junk fax numb ers , press Yes , and then repeat step 4 for each number you want to block. ⢠If you are done , press No . Remove num bers from th e junk fax list If you no longer want to block a fax number, you can remove a nu mber from your junk fax list. To remo ve numbers from the lis t of junk fax numbers 1. Press Setup . 2. Press Basic Fax Se tup , and then press Junk Fax Blo c ker Setup . 3. Press Remove Number from Junk List . 4. Press to scroll through the numbers you have blocked. Wh en the number you want to remove appears, pre ss OK to select it. 5. When the De lete Another ? prompt appears, do one of the follow ing: ⢠If you want to remo ve another number from th e list of junk fax numbers , press Yes , and then repea t step 4 for each number you w ant to block. ⢠If you are done , press No . Chapter 3 34 Fax
Change fax settings After compl eting the st eps in the setup poste r t hat came with the HP Fax, use the following steps to change t he initial settings or to confi gure other optio ns for faxing. ⢠Configure the fax header ⢠Set the number o f rings before answering ⢠Change the answ er ring pattern for dist inctive ring ⢠Set the fax erro r correction mode ⢠Set the d ial type ⢠Set the redi al options ⢠Set the fax speed Configure the fax header The fax header print s your name and fax number on the top of every fax you send . You can set up the fa x header f r om th e control panel, as d escribed here. NOTE: In some co untries/regions, the fax header i nformation is a legal requirement. To set or chang e the fax heade r 1. Press Setup . 2. Press Basic Fax Setup , and th en press Fax Header . 3. Enter your personal or company na me using the n umeric keypad, a nd then press OK . 4. Enter your fax number by using the n umeric keypad, and t hen press OK . Set the number of rings be fore answerin g You can specify how many rings occur be fore incoming calls are automat i cally answered . The Rings to Answer setting i s important if you have a n answeri ng machine on the same phone line as t he HP Fax, because you want the answerin g machine to answe r the phon e before t he HP Fax does. The number of rings to answ er for the HP Fa x should be greater than the num ber of rings to answer for the answering machine. For example, set your answ e ring machine to a low numbe r of rings and the HP Fax to answer in the maximum numb er of rings. (The maximum number of rin g s varies by country/region.) In this se tup, the answering machine answ ers the call and the H P Fax monitors the line. If the HP Fax detects fax tones, it receives the fax. If the call is a voi ce call, the answeri ng machine re cords the inco ming message. To set the number of rings befo re ans wering via the contr ol panel 1. Press Setup . 2. Press Basic Fax Setup , and th en press Ring s to Answe r . 3. Enter the appropriate number of rings by using the keypad, o r press or to change the number of rings. 4. Press OK to accept the setting. Change fax settings 35
Change the an swer ring pattern for distinctiv e ring Many phone compani es offer a distinctive ring featur e that allows you to have several phone number s on one phone line . When you subscribe to this service, e ach number is assigned a dif ferent ring pattern. You can set up the HP Fax to answer incoming cal l s that have a spe cific ring pattern. If you conn ect the HP Fax to a line with di stinctive ring, have your teleph one company assign one ring pattern to voice calls and anot her ring pattern to fax ca lls. HP recommends t hat you request do uble or trip le rings for a fax num ber. When the HP Fax detects the spec ified ring pattern, it a nswers the call a nd receives the fax. If you do not h ave a distinctive ring se rvice, use the default rin g pattern, which i s All Rings . NOTE: The HP Fax cannot receive faxes when the main phone nu mber is off the hook. To cha nge the answe r ring patter n for distinctiv e ring via the control pane l 1. Verify that the HP Fax is set to answer fax calls automatically. 2. Press Setup . 3. Press Advanced F ax Setup , and then press Di stinctive Ring . 4. Press to select an option, and then press OK . When the pho ne rings with t he ring pattern assigned to your fa x line, the HP Fa x answers the call and receives the fax. Set the fax e rror correction mode Typically, th e HP Fax monitors the signa ls on the phone line while it is sending or receiving a fax. If it de tects an error signal during the tran smission and the error-correction set ting is on, the HP Fax can request that a p o rtion of t he fax be resent. Turn off error correct ion only if you are having trouble se nding or receivi ng a fax, and you want to accept the errors in t he transmission. Turning off the setting might b e useful when you are trying to se nd a fax to another country/region or recei ve a fax from another country/ region, or if you are using a satellit e phone co nnection. To set the fax error-correction mo de â² Control panel : Press Fax Menu , open th e Advanced Fax Setu p menu, and then use the Error correction mode option. Set the dial type Use this proced ure to set tone-dialing or pu lse-dialing mode. The f actory-set default is Tone . Do not change t he setting unless you know that you r phone line cannot use tone dialing. NOTE: The pulse-dia ling option is not available in a ll countries/ regions. Chapter 3 36 Fax
To set the dial type ⲠControl p anel : Press Setup , press Basic Fax Setup , and then use the Tone or Pulse Dialin g op tion. Set the redial options If the HP Fax w as unable to send a fax b ecause the receiving fax mach ine did not a nswer or was busy, the HP Fax attempts to redial ba sed on the settings for the bu sy-redial and no-answer-redial options. Use the following procedure to tu rn the options on or off. ⢠Busy re dial : If this option is turned on, t he HP Fax redials automatically if it rece ives a busy signal. The factory-set default for this option is ON . ⢠No answer r edial : If this opti on is turned on, the HP Fa x redials autom atically if the receiving fax machine does not answer. The factory-set default for this option is OFF . To set the redial opti ons ⲠControl p anel : Press Setup , press Advanced Fax Se tup , and then use the Busy Redial or No Answer Redial options . Set the fax speed You can set the fax speed used to communicate betwe en your HP Fax and ot her fax machines when send ing and receiving faxes. The defa ult fax speed i s Fast . If you use one of the foll owing, setting the fax speed to a slow er speed might be required: ⢠An Internet phone service ⢠A PBX system ⢠Fax over Internet Prot ocol (FoIP) ⢠An integrated servi ces digital net w ork (ISD N) service If you experience problems sending an d receiving faxes, you might want t o try setting the Fax Speed set ting to Medium or Slow . The follow ing table provi des the available fax speed settings. Fax speed setting Fax speed Fast v.34 (33600 baud) Medium v.17 (14400 baud) Slow v.29 (9600 baud) To set the fax speed from th e control panel 1. Press Setup . 2. Select Advanc ed Fax Setup , and then press Fax Spee d . 3. Sele ct an option usin g the arrow keys, and th en press OK . Change fax settings 37
Fax over the Internet You may subscribe to a low cost phone service th at allows you to send and receive faxes with your HP Fax by using the Int e rnet. This meth od is called Fax over Inte rnet Protocol (FoIP). You probably use a FoIP service (provided b y your telephone company) if you: ⢠Dial a speci al access code along with the f ax number, or ⢠Have an IP convert er box that connect s to the Internet and provides analog phon e ports for the fax connect i on. NOTE: You can only se nd and receive faxes by conn ecting a phone cord to the port labeled "1-LIN E" on the HP Fax. This means th at your connection to the Intern et must be done either through a converter box (which supplies regu lar analog phone jacks for fax connections) or your telephone company. Some Internet faxing services do not work properly w hen the HP Fax is sendi ng and receiving fa xes at high speed (v.34, 33 600bps) . If you experien ce problems sen ding and receiving f axes while using an Internet fax service, use a slower fax speed. You can do this by changin g the Fax Speed se tting from High (t he default ) to Medium . For informatio n on changing t his setting, see Set the fax speed . If you have quest i ons ab out internet faxing, co ntac t your internet fa xing services support department . Cancel a fax You can cancel a fax yo u are sending or receiving at any tim e. To cancel a fa x ⲠPress Cancel on the control panel to stop a fax you are sending or receiving. If t he HP Fax does not stop faxing, press Cance l again. The HP Fax p rints any page s it has already start ed printing and t hen cancels the remainder of the fax. This can take a few moments. To cancel a numb er you are dialing ⲠPress Cancel to cancel a number you are current ly dialing. Chapter 3 38 Fax
4C o p y You can make q uality copies usi ng the HP Fax. ⢠Make copies from the cont rol panel ⢠Change the cop y settings ⢠Set the number o f copies ⢠Set the copy paper size ⢠Set the copy pape r type ⢠Change copy speed or quality ⢠Resize an or iginal to fit onto letter o r A4 paper ⢠Copy a legal- size document o n to l e tter paper ⢠Adjust the lightness an d darkness of your copy ⢠Enhance blurred area s of your copy ⢠Enhance light areas of your copy ⢠Cancel a copy job Make copies from th e control panel Use the foll owing instruct ions to make copies on the HP Fa x. To make a cop y from the control pane l 1. Make sure you have paper load ed in the input tray. 2. Load your original using the ADF. F or more information, see Load origi nals . 3. Do one of the follow ing: ⢠Press START COPY Black to start a black-and-w hite copy job. ⢠Press START COPY Color to start a co lor co py job. NOTE: If you have a col or original, pre ssing START COPY Black produces a black-and-white co py of the color original , while pr essing START COPY Color produces a full-color copy of th e color original. Change the copy settings You can customize the copy setti ngs to handle ne arly any task. When you change copy set tings, the changes are for the current co py job only. You must set the changes as defaults for the settin gs to apply to all future copy jobs. To save the curren t settings as defaults for future jobs 1. Make any necessar y changes to th e settings in the Copy Menu . 2. Press Copy Menu , and then press the arrow keys un til Set New Defaults appears. 3. Press the arrow keys to select Yes , and then press OK . Change the copy settings 39
Set the number of copies You can set the number of copie s that you want to print by usi ng the Numbe r of Copies option. To set the number of copies fro m the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. Load your original print side down in t h e do cument feeder tra y. Place the pages so th at the top edge of the docu ment goes in first . 3. In the Copy area, press Copy Menu repeatedly unt il Number of C opies appea rs. 4. Press or use the keypad to enter the num ber of copies, up to th e maximum. (The maximum number of co pies varies by model.) TIP: If you hold down either of th e arrow buttons, the number of copies changes by increments of 5 to ma ke it easier to se t a large number of copies. 5. Press START COPY Black or START COPY Color . Set the copy paper size You can set the pap er size on the HP Fax. The p aper size you sele ct should ma tch what is loaded in your input tray. To set the paper size from the control panel 1. In the Copy area, press Copy Menu repeatedly unt il Copy Paper Size appears. 2. Press until the appro priate paper size appears. 3. Press START COPY Black or START COPY Color . Set the copy paper type You can set the pape r type on the HP Fax. To set the paper type for co pies from the control pa nel 1. In the Copy area, press Copy Menu repeatedly unt il Paper Type ap pears. 2. Press until the appro p riate paper type appe ars. 3. Press START COPY Black or START COPY Color . Refer to the fo llowing table to determi ne which paper type setting to choose based on the paper loaded in the input tray. Paper type Control p anel setti ng Copier paper or letterh ead Plain Paper HP Bright White Paper Plain Paper HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium Plus Photo Paper, Matte Premium Photo Chapter 4 40 Copy
Paper type Co ntrol panel setting HP Premium or Premium Plus Inkjet Transpar ency Film Transparency Other t ransparency fil m Transparency Change copy speed or quality The HP Fax provide s three options that affect copy speed and quality: ⢠Best produces the highest quali ty for all p aper and elimin ates the banding (stri ping) effect that sometimes o ccurs in solid areas. Best copie s slower than the ot her quality settings. ⢠Normal delivers high-quality output and is the recommended se tting for most of your copying. Normal copies f aster than Be st and is the defaul t setting. ⢠Fast copies faster than the Normal setting. The text is co mparable to th e quality of the Norm al setting, bu t the graphics might b e lower quality. The Fast se tting uses less ink and extends the life of your print cartridges. To change the copy qu ality from the control p anel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. Place the pages so that th e top edge of the document goes in first. 3. In the Copy area, press Quality until the appropri ate quality set ting is lit . 4. Press START COPY Black or STAR T COPY Color . Resize an original to fit onto letter or A4 paper If the image or te xt on your original fills the e ntire sheet with no margins, use Fit to Page or Full Page 91% to reduce your original and prevent unw anted croppin g of the text or images at the e dges of the sheet . To resize a document fr om the control panel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. Place the pages so that th e top edge of the document goes in first. 3. In the Copy area, press Copy Menu re peatedly u ntil Reduce / Enlarge appears. 4. Press until Full Pag e 91% appears. 5. Press START COPY Black or STAR T COPY Color . (continued) Resize an origina l to fit onto letter or A4 paper 41
Copy a legal-size document onto letter paper You can use the Legal > Ltr 72% setting to red uce a copy of a legal-size document to a size tha t fits onto letter pape r. NOTE: The percentage i n the example, Legal > Ltr 72% , might not match the percentage that appears in the display. To copy a legal-size do cument onto letter paper from the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. Load your legal-size document print si de down in the document feeder tray. Place the page in t he document feeder tr ay so that the top edge o f the document goes in first. 3. In the Copy area, press Copy Menu repeatedly unt il Reduce / Enlarge appears. 4. Press until L e gal > Ltr 7 2% appears. 5. Press START COPY Black or START COPY Color . Adjust the lightness and darkness of your copy You can use the Lighter / Darker option t o adjust the contrast of t he copies you make. To adjust the copy co ntrast from the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. Load your original print side down in t h e do cument feeder tra y. Place the pages so th at the top edge of the docu ment goes in first . 3. In the Copy area, press Copy Menu repeatedly unt il Lighte r / Darker appears. 4. Do one of t he following: â¢P r e s s to darken the copy. â¢P r e s s to lighten t he copy. 5. Press START COPY Black or START COPY Color . Enhance blurred areas of your copy You can use the Enha ncements feature to adjust the quality of text docu ments by sharpening ed ges of black te xt or adju st imag es/embedded pictures by enhancing light colors that might o therwise appea r white. The Mixed enh ancement is the d efault option. Use the Mixed enhancemen t to sharpen edges of most originals. Chapter 4 42 Copy
To copy a blurred d ocument from the co ntrol panel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. 3. In the Copy area, press Copy Menu re peatedly u ntil E nhancements appe ars. 4. Press until the Tex t settin g appears. 5. Press START COPY Black or STAR T COPY Color . If any of th e following occur, tu rn off Text enhancement by sel ecting Photo or None : ⢠Stray dots of co lor surround some text on your copie s ⢠Large, black type faces look splotchy (n ot smooth) ⢠Thin, colored ob jects or lines contai n black sections ⢠Horizontal g rainy or white bands appear in l ight- to mediu m-gray areas Enhance light area s of your copy You can use Photo enhancements to e nhance light colors that mig ht otherwi se appear white. You ca n also use Photo enhancement s to eliminate or reduce any of the followin g that might occur whe n copying with Text enhancements: ⢠Stray dots of co lor surround some text on your copie s ⢠Large, black type faces look splotchy (n ot smooth) ⢠Thin, colored ob jects or lines contai n black sections ⢠Horizontal g rainy or white bands appear in l ight- to mediu m-gray areas To copy an overexp osed image/em bedded pictur e from the co ntrol panel 1. Make sure you have paper load ed in the input tray. 2. Load your original print side do wn in the document fee der tray. 3. In the Copy area, press Copy Menu re peatedly u ntil E nhancements appe ars. 4. Press until the Photo enhancemen t setting appears. 5. Press START COPY Color . Cancel a copy job ⲠTo stop copying, press Cancel on the cont rol panel. Cancel a copy job 43
5 Configure and manage This section is inte nded for the adm inistrator or individual who is respo nsible for managing the HP Fax. Use the con trol panel to ma nage and moni tor the HP Fax. ⢠Manage the H P Fax ⢠Use reports ⢠Test fax setup ⢠The fax test fail ed Manage the HP Fax Use the contro l panel to modify the follow ing settin gs: Language and country/region Press Setup , and then open the Preferences menu. If you do not see your country/regio n, press 99, and then find your country/region in the list. Fax sound volume Press Setup , and then open the Basic Fax Setup menu. Automatic report printing Press Reports , and then open the a ppropriate menu. Set the dial type Press Setup , and then open the Basic Fax Setup menu. Set up redial options Press Setup , and then open the Advanced Fax Setup menu. Set the date and time Press Setup , press Tools , and then press Date and Time . Use reports You can set up the HP Fax to print e rror reports and confirmation reports au tomatically for each fax you send and receive. You can also manu ally print system reports as required; th ese reports provide useful system information about the HP Fax. By default, the HP Fax is set t o print a report only if there i s a problem sending o r receiving a fax. A confirmatio n message that indicate s whether a fax was su ccessfully sent appears briefly on the co ntrol-panel displa y after each transaction. ⢠Print fax con firmation repo rts ⢠Print fax error reports ⢠Print and view the fax log Print fax confirmation reports If you requi re printed con firmation that yo ur faxes were successful ly sent, follow these instructions to enabl e fax confirmation before sending any faxes. Select either On F ax Send or Send & Rece ive . 44 Configure and manage
The default fax confirmatio n setting is Off . Th is means that a confirma tion report is not printed for ea ch fax sent or received. A confirmat i on messa ge indicating whether a fax was successfully sent appears brie fly on the control-p anel display aft er each transaction. To enable fax confi r mation 1. Press Reports . 2. Press Fax Confirmation . 3. Press to select one of the fol l owing , and then press OK . Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every fax you send . On Fax Receive Prints a fax confirmation report for every fax you receive. Send & Receive Prints a fax confirmation report fo r ever y fax you send and r eceive. TIP: If you choose On Fax Send or Send & Receive , and scan your fax to sen d from memory, you can include an image o f the first page of t he fax on the Fax Sent Confirmati on report. Press Setup , press Fax Co nfirmation , and then press On Fax Send again. Select On from the Image on Fax Send Report m enu. Print fax error reports You can configu re the HP Fax so t hat it automaticall y prints a report wh en there is an error during transmission or reception. To set the HP Fax to print fa x error reports auto matically 1. Press Reports . 2. Press Fax Error Repo rt . 3. Press to select one of the fol l owing , and then press OK . Send & Receive Prints whenever a fax err or occu rs. This is the default setting. Off Does not print any fax error r eports. On Fax Send Prints whenever a transmission er ror occurs. On Fax Receive Prints whenever a receiving error occurs. Print and view the fax log The logs list faxes that have bee n sent from the control pane l and all faxes tha t have been received. You can print a lo g of faxes that have been received and sent by the HP Fax. Each e ntry in the log con tains the fo llowing information: ⢠Transmission date and ti me ⢠Type (whether recei ved or sent) ⢠Fax number Use reports 45
⢠Duration ⢠Number of pages ⢠Result (s tatus) of transmi ssion To print the fax log fr om the control panel 1. On the control panel, press Reports . 2. Press the arrow key to move down to Fax Log , and then press OK . Test fax setup You can test your fax setup to check the stat us of the HP Fax and to make sure it is se t up properly for f axing. Perform thi s test after you ha ve completed se tting up the HP Fax for faxing. The te st does the following: ⢠Tests the fax hardware ⢠Verifies the correct type of phone cord is connected to th e HP Fax ⢠Checks that th e phone cord is plugge d into the correct port ⢠Checks for a dial tone ⢠Checks for an acti ve phone line ⢠Tests the status of your phone lin e connecti on The HP Fax prints a repo rt with the resul ts of the test. If the test f a ils, revi ew the report for information on h o w to fix the problem a nd rerun the test. To test fax setup 1. Set up the HP Fax for f axing according to your particular home or office set up instructions. 2. Make sure the prin t cartridges are inst alled, and t hat full-size paper is loade d in the input tray bef ore starting the test. 3. From the contro l panel, press Setup . 4. Select Tools , and th en select Run Fax Test . The HP Fax displays th e status of the test on the displa y and prints a report . 5. Review the re port. ⢠If the test passes and you ar e still having problems fa xing, check the fax settings listed in the report t o verify the set tings are correct. A blank or i ncorrect fax setting can cause proble ms faxing. ⢠If the test fa ils, review the report for more informat ion on how to fix any probl ems found. The fax test failed If you ran a fax test and the test fai led, review the re port for basic informat ion about the error and to see whi c h pa rt of the test failed. To resolve the erro r, locate the topic that best matches the test failu re and t ry the solutions. After you resolve any problems f ound, run the fax test again to make sure it passes a nd the HP Fax is ready for faxing. If the Fax Hardw are Test conti nues to fai l and you experience problem s faxi ng, contact HP Supp ort. Go to www.hp.com/support . If Chapter 5 46 Configure and manage
prompted, choo se your country/region, and then click Contac t HP for information on calling for techni cal support. ⢠The "Fax Hardwa re Test" fai led ⢠The "Fax Connect e d to Acti ve Telephone Wal l Jack" test failed ⢠The "Pho ne Cord Connec ted to Correct Po rt on Fax" test failed ⢠The "Usi ng Correct Type of Phone Cord wi th Fax" test fai led ⢠The "Dia l Tone Detection" test failed ⢠The "Fax Line C ondition" test faile d The "Fax Hard ware Test" faile d Solution: ⢠Unplug the power cor d from the back of the HP Fax. After a few secon ds, plug the power co rd in again. Run the test again. If the test fails a gain, continu e reviewing the troubleshooting inf ormation in th is section. ⢠Try to send or receive a test fax. If you can send or receive a fax successfully, there migh t not be a prob lem. ⢠Make sure you us e the phone cord that came with the H P Fax. If yo u do not use the supplie d phone cord to connect from t he telephone wall jack to the HP Fax, you might no t be able to send or receive faxes. Afte r you plug in the p hone cord that came with the HP Fax, run t he fax test again. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. The "Fax Conne cted to Active Telepho ne Wall Jack" test failed Solution: ⢠Check the connecti on between the telephon e wall jack and the HP Fax to ma ke sure the phone cord is secure. ⢠Make sure you have correctly con nected the HP Fax to the t elephone wall jack. Using the pho ne cord supplied i n the box with th e HP Fax, connect one end to your telephon e wall jack, then connect the ot her end to the port labeled 1-LI NE on the back of the HP Fax. If you do not use the supplie d phone cord to conn ect from the telephone wal l jack to the HP f ax, you might not be able to se nd or receive faxes. For more information o n settin g up the HP Fax for faxi ng, see the Setup Poster. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. ⢠Try connecting a w o rking p hone and phone cord to t he telephon e wall j ack that you are using for the HP Fax an d check for a dial tone. If you do not hear a dial tone, contact your telephone company and ha ve them check the line. ⢠Try to send or receive a test fax. If you can send or receive a fax successfully, there migh t not be a prob lem. The fax test failed 47
The "Phone Cord Conn ected to Correct Port on Fax" test failed Solution: Plug the phone cord into t he correct port. 1. Using the ph one cord supplied in the box w ith the HP Fax, connect one end to your telephone w a ll j ack, then connect t he other end to the port labeled 1-LINE on the back of the HP Fax. NOTE: If you use the 2-EXT port to connect to the telephone wall j ack, you will not be able to send or receive faxes. The 2-EXT port shoul d only be used to connect ot her equipment, such as an answering m achine. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1- LINE" port 2. After you have connected the p hone cord to the p o rt labe led 1-LINE, run the fax test again to make sure it passes and that the HP Fax is ready for faxing. 3. Try to send or receive a tes t fax. ⢠Make sure you use the phone cord that came wi th the HP Fax. If you do no t use the supplie d phone cord to con nect from the telephone wal l jack to the HP Fax, you might not be able to send or receive faxes. After you plug in the phone cord that came with the HP Fax, run the fa x test again. ⢠If you are us ing a phone splitt er, this can cause faxing prob lems. (A splitter is a two-cord connector that plugs into a te lephone wall ja ck.) Try removing the split ter and connecting t he HP Fax directly to the te lephone wall jack. Chapter 5 48 Configure and manage
The "Using Correct Type of Phone Cord with F ax" test failed Solution: ⢠Make sure you used the phone cord supplied in the b ox with the HP Fax t o connect to the tele phone wall jack. One end of the ph one cord should be connected t o the port labeled 1-LIN E on the back of th e HP Fax, and the oth er end to your telephone wall jack. If you d o not use the suppl ied phone cord to connect from the telephone wall jac k to the HP Fax, you migh t not be able to sen d or receive faxes. If the phone cord tha t came wit h the HP Fax is not lon g enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries ph one accessories. You will also need another phon e cord, which ca n be a standard phon e cord that you m ight already have in your home or of fice. ⢠Check the connecti on between the telephon e wall jack and the HP Fax to ma ke sure the phone cord is secure. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. The "Dial Tone Detecti on" test failed Solution: ⢠Other equipme nt, which uses the same phone line as the HP Fax, might be causing the test to f ail. To find out i f other equipment is causing a pro b lem, disconnect the o ther equipment from the phon e line, and t hen run the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipme nt is causing probl ems; try adding them ba ck one at a time and rerunni ng the test each time, unt il you identify which piece of equipment is causing t he problem. ⢠Try connecting a w o rking p hone and phone cord to t he telephon e wall j ack that you are using for the HP Fax an d check for a dial tone. If you do not hear a dial tone, contact your telephone company and ha ve them check the line. ⢠Make sure you have correctly con nected the HP Fax to the t elephone wall jack. Using the pho ne cord supplied i n the box with th e HP Fax, connect one end to your telephon e wall jack, then connect the ot her end to the port labeled 1-LI NE on the back of the HP Fax. If you do not use the supplie d phone cord to conn ect from the teleph one wall jack to the HP Fax, you mi ght not be abl e to send or receive faxes. ⢠If you are using a phone splitter, t h is can cause faxing problems. (A splitter is a two-cord connector th at plugs int o a telephone wal l jack.) Try removing th e splitter and connec ting the HP Fax di rectly to the teleph one wall jack. ⢠If your teleph one system is not using a stand ard dial tone, such a s some PBX systems, this might cause t he test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax. The fax test failed 49
⢠Check to make sure the country/region setti ng is set appro priately for your country/region. If the country/region se tting is not set or is se t incorrectly, the test might fail and you might have problems sending and receivin g faxes. ⢠Make sure you connect the HP Fax to an an alog phone line or you wil l not be able to send or receiv e faxes. To che ck if your phone line is d igital, connect a regular analog phone to the line and listen for a di al tone. If yo u do not hear a no rmal sounding dia l tone, it might be a pho ne line set up for digital p hones. Conn ect the HP Fax to an an alog phone line and try send ing or receiving a fax. The "Fax Line Condition" test failed Solution: ⢠Make sure you connect the HP Fax to an an alog phone line or you wil l not be able to send or receiv e faxes. To che ck if your phone line is d igital, connect a regular analog phone to the line and listen for a di al tone. If yo u do not hear a no rmal sounding dia l tone, it might be a pho ne line set up for digital p hones. Conn ect the HP Fax to an an alog phone line and try send ing or receiving a fax. ⢠Check the connecti on between the telephone w all jack and the HP Fax to make sure the phone cord is secure. ⢠Make sure you have correct ly co nnected the H P Fax to the tele phone wall jack . Using the ph one cord supplied in the box w ith the HP Fax, connect one end to your telephone w a ll j ack, then connect t he other end to the port labeled 1-LINE on the back of the HP Fax. If you do not use the suppl ied phone cord to connect from the teleph one wall jack to the HP Fax, you mi ght not be ab le to send or receive faxes. ⢠Other equipment , which uses the same phone line as t he HP Fax, might be causing the test to fail. To find out if other equipment is causin g a problem, disconnec t the other equipme nt from the phone lin e, and then run the test a gain. ⦠If the Fax Line Condition Test pa sses without the other eq uipment, then on e or more pieces of the equipment is cau sing problems; t r y addi ng them ba ck one at a tim e and rerunning t he test each time, unti l you identify which piece of equipme nt is causing the problem . ⦠If the Fax Line Condition Test fails without the ot her equipm ent, connect th e HP Fax to a wo rking phone line and co ntinue reviewi ng the troubleshooti ng information in this section. ⢠If you are us ing a phone splitt er, this can cause faxing prob lems. (A splitter is a two-cord connector that plugs into a te lephone wall ja ck.) Try removing the split ter and connecting t he HP Fax directly to the te lephone wall jack. Chapter 5 50 Configure and manage
6 Maintain and troubleshoot ⢠Work with print cartridges ⢠Clean the HP Fax ⢠Troubleshoot ing tips and resources ⢠Solve printing problem s ⢠Poor print quality and unexpe cted printouts ⢠Solve paper-feed problems ⢠Solve copy prob lems ⢠Solve fax pr oblems ⢠Troubleshoot setup issues ⢠Clear paper jams ⢠Avoid paper jams Work with print cartridges ⢠Print cartridges ⢠Handle the print cartri dges ⢠Replace the print ca rtridges ⢠Align the print cartri dges ⢠Clean th e print ca rtridges ⢠Clean the print cartridge contacts ⢠Clean the area around the in k nozzles ⢠Store print cartridges Print cartridges You can find the ca rtridge number on the label of the print cartridge you are rep lacing. The HP Fax uses the following print cartridges: ⢠HP 21 black in kjet print cartridge ⢠HP 22 tri-color inkj et print cartridge ⢠HP 54 black in kjet print cartridge NOTE: Ink from the cartridges is used in the printing proce s s in a numbe r of different ways, including in the initialization proce ss, which prepares the H P Fax and cart ridges for printing. In addition , some residual ink is left in th e cartridge a fter it is used. For more information see www.hp.com/go/ink usage . NOTE: Ordering print cartridges online is not su pported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for i n forma tion about purch asing print cartridges. Work with print cartridges 51
Handle the print cartridges Before you replace or cle an a prin t cartridge, you should know the pa rt names and how to handle the print cart ridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with t he label on top. Do not touch the copper-co lored contacts or the ink nozzles. NOTE: Handle t he print cartridg es carefully. Dropping or jarring cartri dges can cause temporary printing problems, or even permanent damage. Replace the print car tridges Follow these i nstructions when the in k level is low. NOTE: When the ink leve l for a print cartrid ge is low, a message appears on th e display. When you receive a low-ink warning message on the display, make sure you have a replacemen t print cartridge availabl e. You should also repl ace the print cartridges when you see faded text or if you experience print quality i ssues related to the p rint cart ridges. To order print cartridges for the HP Fax, go to www.hp shopping.com . If prompted, choose your country/regi on, follow the prompts to se lect yo ur product, and th en click one of the shopping links o n the page. Chapter 6 52 Maintain and troubleshoot
To replace the print cartridges 1. Make sure the HP Fax is plugged in. CAUTION: If the HP Fax is off when yo u open the print cartridge door to access the print cartri dges, it will not release the cartridges for cha nging. You might damage the HP Fax i f the print cartridges are not d o cked safel y when you try to remove them . 2. Open the print cartridge d oor. The print carriage move s to the far right side of the H P Fax. 3. Wait until the print carriage is idle and silent, and then ligh tly press down on a print cartridge to release it. If you are replaci ng the tri-color pri nt cartridge, rem ove the print cartridge from the slot on the lef t. If you are replaci ng the black pr int cartridge, re move the print cartri dge from the slot on the right. 4. Pull the print cartridge tow ard you out of its slot. 5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is av ailable in many countries/ regions, and lets you re cycle used print cartridges free of charge. For more information, go to the following W eb site: www.hp.com/hpinfo /globalcitizenship/environ ment/recycle/ inkjet.html Work with print cartridges 53
6. Remove the n ew print cartridge from i ts packaging a nd, being careful to touch only the black plast ic, gently remove the plastic tape by using t he pink pull tab. 1 Copper-colored con tacts 2 Plastic tape with pink pull tab (must be remove d before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored co ntact s or ink nozzles. Touching these parts can result in clogs, ink f ailure, and bad electrical connecti ons. 7. Slide the new p rint cartridge forward in to the empty slot. Then gen tly push on the upper part of t he print cartridg e forward until it clicks into the socket. If you are install i ng the tri-color print cartridg e, slide it into the left slot. If you are insta lling a black print cart ridge, slide it into the rig ht slot. 8. Close the pri nt cartridge door. Chapter 6 54 Maintain and troubleshoot
Align the pr int cartr idges The HP Fax prompt s you to align cartridges every time you instal l or replace a print cartridge. You can also ali gn the print cart ridges at any ti me from the co ntrol panel. Aligning the print cartridges ensures high-qu ality output. NOTE: If you rem ove and reinstall th e same print cartridge, the HP Fax will not prompt you to al ign the print cartridges. It remem bers the alignment values fo r that print cartridge, so you do not need to real ign the prin t cartridge s. To align the print ca rtridges from the control pane l when prompted 1. Make sure you have letter or A4 un used plain wh ite paper load ed in the in put tray, and then press OK . Th e HP Fax prints a test page. 2. Load the test page print side down in the ADF, and press OK . Re cycle or disca rd the page after th e alignment is complet ed. NOTE: If you h ave colored paper loaded in t he input tray when you align the p rint cartridges, the alignm ent will fail. Load unused pl ain white paper into the input tray, and then try the alignmen t again. If the alignme nt fails again, you might have a def ective sensor or pri nt cartridge. Contact HP Su pport. Go to www.hp.com/support . If prompted, choo se your country/region , and then click C ontact HP for information on call ing for technical support. To align the cartrid ges from the c ontrol panel at any time 1. Load letter, A4, or legal unused plai n white paper into the in put tray. 2. Press Setup . 3. Select Tools and then sele ct Align Pri nt Cartridge . The HP Fax prints a test page. 4. Load the test page print side down in the ADF, and press OK . Re cycle or disca rd the page after th e alignment is complet ed. Clean the print cartridges Use this feat ure when there is streaking, w hite lines through any of the l ines of color or when a color is muddy aft er installing a print cartridge f or the first time. NOTE: Ink from the cartridges is used in the printing proce s s in a numbe r of different ways, including in the initialization proce ss, which prepares the H P Fax and cart ridges for printing. In addition , some residual ink is left in th e cartridge a fter it is used. For more information see www.hp.com/go/ink usage . To clean the pri nt cartridges fro m the co ntrol panel 1. Load letter, A4, or legal unused plai n white paper into the in put tray. 2. Press Setup . 3. Select Tools and then select Clean Print Cartridge . The HP Fax prints a page that you can recycle or discard. If copy or print quality still seem s poor after you clean the print cartridg es, try cleaning the print cartri dge contacts before replac ing the af fected print cartridge. Work with print cartridges 55
Clean the print cartridg e contacts Clean the print cart ridge contacts only if you get rep eated messages on the d isplay prompting you to check a print cartridge a fter you alread y have cleaned or aligned the print cartridges. Before cleanin g the print cartri dge contacts, remove t he print cartridge and verify that nothing is covering the print cartridge con tacts, then reinstall the print cartridge. If you continue to get messages to check the pri n t cartri dges, clean the print ca rtridge contac ts. Make sure you have the f ollowing materials availa ble: ⢠Dry foam rubb er swabs, lint-free cloth, or any soft m aterial that will not come apart or leave fibers. TIP: Coffee fil ters are lint-free and wo rk well for cleaning print cartridges. ⢠Distil led, filtere d, or bottled w ater (tap water might cont ain contamin ants that can damage the p rint cartridges). CAUTION: Do not use platen cleane rs or alcohol to clean the prin t cartridge contacts. These can da mage the print cartridge or the HP Fax. To clean the p rint cartridge contacts 1. Plug in the HP Fax an d open the print cartridge doo r. The print carriage move s to the far right side of the HP Fax. 2. Wait until the print carriage is idle and silent , and then unplug the power cord f rom the back of the H P Fax. NOTE: Dependi ng how long the HP Fax is unp lugged, the date and ti me might be erased. You mi ght need to rese t the date and time later, when you plug the power cord back in. 3. Lightly press dow n on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not re move both print cartridges at th e same tim e. Remove an d clean each print cartridge o ne at a time. Do not leave a print cartrid ge outside the HP Fax for more than 30 minut es. 4. Inspect the print cartridge contacts for ink and debris bu ildup. 5. Dip a clean foa m rubber swab or lint-free cloth in to distilled water, and squeeze any excess wate r from it. 6. Hold the print cartridge by its sides. Chapter 6 56 Maintain and troubleshoot
7. Clean only the copper-colored conta cts. Allow the print cartri dges to dry for approximatel y ten minut es. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Slide the print cartridge back i nto the slot . Push the print cartri dge forward until it clicks into place. 9. Repeat if necessary for the ot her print cartridge. 10. Gently close the print cartridge door and plu g the power co rd into the back of the HP Fax. Clean the area around th e ink nozzles If the HP Fax is used in a dusty environment, a small amo unt of debris might accumulate inside the HP Fax. T his debris can include dust, hai r, carpet, or clothing fibe rs. When debris gets on the print cartri dges, it can cause ink streaks and smudges o n printed pages. Ink streaking can be corrected b y cleani ng around the ink nozzles a s described here. NOTE: Clean the area around t he ink nozzles only if you continu e to see streaks and smudges on your prin ted pages after you have already cl eaned the print cartridges by u sing the control pane l. Make sure you have the following materials available: ⢠Dry foam rubber sw abs, lint-free cloth, or any soft mate rial that wi ll not come apart or leave fibe rs. TIP: Coff ee filters are lint-free and w ork well fo r cleaning print cartridges. ⢠Distilled, fi ltered, or bottled wat er (tap water might contain cont aminants that can damage the pri nt cartridges). CAUTION: Do not touch the copper-color ed contacts or ink nozzles. Tou ching these parts can result in cl ogs, ink failure, and bad elect rical connections. Work with print cartridges 57
To clean th e area around the ink nozzles 1. Plug in the HP Fax an d open the print cartridge doo r. The print carriage move s to the far right side of the HP Fax. 2. Wait until the print carriage is idle and silent , and then unplug the power cord f rom the back of the H P Fax. NOTE: Dependi ng how long the HP Fax is unp lugged, the date and ti me might be erased. You mi ght need to rese t the date and time later, when you plug the power cord back in. 3. Lightly press dow n on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not re move both print cartridges at th e same tim e. Remove an d clean each print cartridge o ne at a time. Do not leave a print cartrid ge outside the HP Fax for more than 30 minut es. 4. Place the print cartridge on a piece of paper wit h the ink nozzles facin g up. 5. Lightly moisten a clean foam rubber swab with distilled water. 6. Clean the fa ce and edges around the ink nozzle are a wit h the swab, as sh own below. 1 Nozzle plate (do not clean ) 2 Face and edges around the ink nozzle area CAUTION: Do not clean the nozzle p l ate. 7. Slide the print cartridge back int o the slot . Push the print cartridge forward until it clicks into place. 8. Repeat if nece ssary for the other print cart ridge. 9. Gently clos e the print cartridg e door and plu g the power cord in to the back of the HP Fax. Store print cartridges Print cartridges can be left in the device for extended periods of ti me. If you remove the print cartridge s, place them in an ai rtight container, such as a resealab le plastic tub. Make sure the nozzles are not touching anyth i ng wh en you store t he print cartridg es. Chapter 6 58 Maintain and troubleshoot
Clean the HP Fax To ensure that yo ur copies and scans remain cle ar, you might need t o clean the glass strip or white strip inside the automat ic document feeder. You might also want to du st the exterior of the HP Fax. Clean the g lass strip Minor debris ca n accumulate on the white strip located inside the automatic document feeder. To clean the gla ss strip inside the automa tic document feeder 1. Unplug the power cord. NOTE: Depen ding how long th e HP Fax is unplugged, the d ate and time migh t be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the autom atic document feeder. There is a glass strip under the automat ic document feeder. 3. Clean the glass strip wit h a soft cloth or spong e slightly moiste ned with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acet one, benzene, or carbon tetrachloride on the glass, since they ca n damage it. Do not place or spray liquid dire ctly on the glass. The liquid might seep under the glass and da mage the HP Fax. Clean the HP Fax 59
4. Close the auto matic document fe eder cover. CAUTION: Make sure you close the au tomatic documen t feeder cover before loading any pap er or originals. If you do not close th e cover, you might dam age the mechanism. 5. Plug in the pow er cord. Clean the white strip Minor debris can ac cumulate on the white stri p located in side the automatic document feeder. To clean th e white strip 1. Unplug the power cord. NOTE: Dependi ng how long the HP Fax is unp lugged, the date and ti me might be erased. You mi ght need to rese t the date and time later, when you plug the power cord back in. 2. Lift the cover of th e automatic document feeder. 3. Clean the whi te strip with a soft clot h or sponge sligh tly moistened w ith a mild soap and warm wa ter. Wash the strip gent ly to loosen debris. Do not scrub the strip . Chapter 6 60 Maintain and troubleshoot
4. If further cleaning is needed, repea t the previous steps using i sopropyl (rubbing) alcohol, and wipe the strip tho roughly with a damp cloth t o remove any re sidual alcoho l. CAUTION: Be careful not to spill alcohol on the glass or exte rior of the H P Fax, as this might dama ge the HP Fax. 5. Close the automatic do cument feeder cover. 6. Plug in the power cord. Clean the exterior NOTE: Before clea ning the HP Fax, unplug the po wer cord from t he electrical socket. Use a soft, damp, lint-f ree cloth to wipe dust, smudges, and stains off of t he case. The exterior of t he HP Fax does not requi re cleaning. Keep flu ids away from the inte rior of the HP Fax, as well as from the control pan el. Troubleshooting tips and resources Use the foll owing tips and resources to resolve printing problems. ⢠For a paper jam, see Clear paper jams . ⢠For paper-feed pr oblems, such as th e paper skew and pap er pick, see Solve paper- feed probl ems . ⢠When the HP Fax is plugged in for the first time, it takes approximately 1 - 2 minutes to initiali ze it after the print cartri dges are instal led. ⢠Make sure the power cord and other cables are wo rking, and are firmly connecte d to the HP Fa x. Make sure th e HP Fax is conne cted firmly to a function ing alternat ing current (AC) power out let. For voltage requirements, see Electrical specif ications . ⢠Make sure media is loaded correctly in the input tray and is no t jammed in the HP Fax. ⢠Make sure all packing tapes and materials are remove d. Solve printing problems Probl em Possible solution More information The HP Fax shut s down unexpectedly Check the power and power connections Make sure the HP Fax is connected firmly to a functioning alternating current ( AC) power outlet. For voltage requirements, se e Electrical specifications . Error message appears on control-panel display A non-recoverable error has oc curred Unplug the power cord, wait ab out 20 seconds, and plug the power cord back in. If the pro blem persists, visit the HP Web site ( www.hp.com/support ) for the latest troubleshooting informatio n, or product fixes and updates. Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Work with print cartridges . Solve printing problems 61
Problem Possible solution More information Check the media settings Make sure you select the correct quality settings for the media loaded in the tray. Make sure the page settings match the page size of media loaded in the tray. More than one page is being picked For more information on paper-fee d problems, see Solve paper-feed problems . Check the print cartridges Make sure the print cartridges ar e not low on ink. For more information, see Work with print cartridges . Poor print quality a nd unexpected pr intouts Problem Possible solution More information Poor quality printouts Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Configure and manage and Print cartridges . Check the media The media might not meet Hewlett-Packard me dia specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the type of media loaded in the HP Fax Make sure the HP Fax supports the type of media you have loaded. For more in formation, see Understand specifications for supported media . Align the print cartridges Align the print cartridges. For more information, see Align the print cartridges . Printout shows bleeding colors Check the print cartridges Make sure print cartridges have not been tampered with. Refilling processes and the use of incompa tible inks can disrupt the intricat e printing system and result in reduced print quality and dama ge to the HP Fax. HP does not guarantee or support refilled print cartridges. For orderin g information, see Print cartridges and HP supplies and fax specificat ions . Check the type of media loaded in the HP Fax. For more information, see Select print media . Lines or dots are mis sing from text or graphics Check the print cartridges Make sure the print cartridges ar e not low on ink. For more information, see Work with print cartrid ges . Clean the print cartridges For more information, see Work with print cartridges . Chapter 6 (continued) 62 Maintain and troubleshoot
Solve paper-feed problems Probl em Possible solution Media is not supported for the HP Fax Use only media that is supported for the HP Fax. For more information, see Understand specifications for su pported media . Media is not picked up from the tray ⢠Make sure media is loaded in the tr ay. For more information, see Load full-size paper . Fan the media before loading. ⢠Make sure the paper guides are set to the corr ect markings in the tray for the media size you are loading. Also make sure the gu ides are snug, but not tight, against the stack. ⢠Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. Media is not coming out correctly ⢠Make sure the output tray extension is extended; otherwise, printed pages may fall off the HP Fax. ⢠Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing ⢠Make sure the media loaded in the tray is aligned to the paper guid es. If needed, pull out the tray from the HP Fax and reload the media prope rly, making sure that the paper guides are properly aligned. ⢠Load media into the HP Fax only when it is not printing. Multiple pages are being picked up ⢠Fan the media before loading. ⢠Make sure the paper guides are set to the corr ect markings in the tray for the media size you are loading. Also make sure the gu ides are snug, but not tight, against the stack. ⢠Make sure the tray is not overloaded with paper. ⢠Use HP media for optimum performance and efficiency. Solve copy problems Probl em Possible solution More information No copy came out Check the power Make sure that the power cord is securely connected. Check the status of the device The device might be jammed. C heck for jams. See Clear paper jams . Check the trays Make sure that media is loaded. See Load full-size paper for more info rmation. Copies are blank Check the trays If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load originals . Solve copy problems 63
Problem Possible solution More information Check the media The media might not meet Hewlett-Packard me dia specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the settings The contrast setting might be set too light. Use the Copy button on the control panel to create darker copies. Clean the print cartridges For more information, see Work with print cartridges . Documents are missing or faded Check the media The media might not meet Hewlett-Packard me dia specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the settings The quality setting of Fast (which produces draft- quality copies) might be responsible for the missing or faded documents. Change to the Norm al or Best setting. Check the origin al ⢠The accuracy of the copy depends on the quality and size of the original. Use the Copy menu to adjust the brightness of the copy. If the or iginal is too light, the copy might not be able to compensate, even if yo u adjust the contrast. ⢠Colored backgrounds might cause images in the foreground to blend into the backgro und, or the background might appear in a differen t shade. Clean the print cartridges For more information, see Work with print cartridges . Size is reduced The Reduce/Enlarge or other copy feature might ha ve been set from the control panel to reduce the scanned image. Check the se ttings for the copy job to make sure that they are for normal size . Copy quality is poor Take steps to improve the copy quality ⢠Use quality originals. ⢠Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images. See Load origina ls for more information. ⢠Use or make a carrier sheet to pro tect your originals. Check the HP Fax The ADF might need cleaning. See Clean the HP Fax for more information. Error messages appear Reload document and then restart job Press the OK button, and then reload the remaining documents (up to 20 pages) in the ADF. For more information see Load originals . Chapter 6 (continued) 64 Maintain and troubleshoot
Probl em Defect s More information Copy defects are apparent Vertical white or faded stripes The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information. Too light o r dark Try adjusting the contrast and copy-quality settings. Unwanted lines The ADF might need cleaning. See Clea n the HP Fax for more information. Black dots or st reaks Ink, glue, correction flui d, or an unwanted substance might be on the ADF. Try cleaning the HP Fax. See Clean the HP Fax for more information. Unclear text ⢠Try adjusting the contrast and copy-quality settings. ⢠The default enhancement setting might not be suitable for the job. C heck the setting and change it to enhance text or images, if needed. For more information, see Adjust the lightness and darkness of your copy . Incompletely filled text or graphics Try adjusting the contrast and copy-quality settings. Copy is slanted or skewed ⢠Make sure that the input tray is not too full. ⢠Make sure that the paper-width a djusters are snug against the sides of the media. Large, black typefaces loo k splotchy (not sm ooth) The default enhancement setting might not be suitable for the job. Check the setting and cha nge it to enhance text or images, if needed. For mo re information, see Change the copy settings . Horizontal gra iny or white bands in light - gray to medium-g ray areas The default enhancement setting might not be suitable for the job. Check the setting and cha nge it to enhance text or images, if needed. For mo re information, see Change the copy settings . Solve fax problems Probl em Possible solution The display a lways shows Phone Off Hook You are using the wrong type of phone cord. Make sure you are using the phone cord tha t came with the HP Fax to connect the HP Fax to your phone line. If the phone cord that came with the HP Fax is n ot long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store tha t carries phone accessories. You will also need another phone cor d, which can be a standard phone cord that you might already have in your home o r office. Other equipment that uses the same phone line as the HP Fax might be in use. Make sure extension phones (phones on the same phone line, but not con nected to the HP Fax) or other equipment are not in use or off the hook. For example, you cannot use the HP Fax for faxing if an Solve fax p roblems 65
Problem Possible solution extension phone is off the hook, or if you are using a computer dial-up modem to send e-ma il or access the Inte rnet. The HP Fax is having pro blems sending and receiving faxes Make sure the HP Fax is plugged in. Look a t the display on the HP Fax. If the display is blank the HP Fax is unplugged. Make sure the power cord is firmly connected to the HP Fax and plugged into a power outlet. After plugging in the power cord, HP recommends you wait five minutes before sending or receiving a fax. The HP Fax cannot send or receive faxes while it is initializing after being plugged in. ⢠Check to see if another process has caused an error. Check the display for an error message pr oviding information about the problem and how to solve it. If there is an error, the HP Fax will no t send or receive a fax until the error cond ition is resolved. ⢠The phone line connection might b e noisy. Phone lines with poor sound qua lity (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about cha nging ECM, see Send a fax in Error Co rrection Mode . If the problem persists, contact you r telephone company. ⢠If you are using a digital su bscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. ⢠If you are using either a private branch exch ange (PBX) or an integrated services digital networ k (ISDN) converter/ter minal adapter, make sure the HP Fax is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region, if possible. ⢠If the HP Fax shares the sa me phone line with a DSL service, the DSL modem might not be pr operly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound qua lity (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the d ial tone again. NOTE: You might notice static on the phone line again in the future. If the HP Fax stops sending and receiving faxes, repeat this process. If the phone line is still noisy, contact your telephone company. For information on turning your DSL modem off, contact your DSL provide r for support. Chapter 6 (continued) 66 Maintain and troubleshoot
Probl em Possible solution The HP Fax is having pr oblems sending a manual fax NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP Fax, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Gre ece, India, Indonesia, Ireland, Japan, Korea, Latin Ame rica, Malaysia, Mexico, Philippines, Poland , Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. ⢠Make sure the telephone you use to initiate the fax call is connected directly to the HP Fax. To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the HP F ax. ⢠If you are sending a fax manually from yo ur phone that is connected directly to the HP Fa x, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP Fax. NOTE: If using a serial-type phone system, please connect your phone directly on top of the HP Fax cable which h as a wall plug attached to it. The HP Fax cannot receive faxe s, but can send faxes If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP Fax is set to All Ri ngs . For more inform ation, see Change the answer ring pattern for distinctive ring . If you select Tel mode, you will need to receive faxes manually; otherwise, the HP Fax will not receive the fax. For information on receiving faxes manually, see Receive a fax manually . If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a se parate phone line for faxing. If you have a computer dial-u p modem on the same phone line with the HP Fax, che ck to make sure that the software that came with your modem is n ot set to receive faxes automatically. Modems that are set up to receive faxes automatically take over th e phone line to re ceive all incoming faxes, which pr events the HP Fax from receiving fax calls. (continued) Solve fax p roblems 67
Problem Possible solution If you have an answer ing machine on the same phone line with the HP Fax, you might have one of the follow ing problems: ⢠Your answering machine might not be set up properly with the H P Fax. ⢠Your outgoing message might be too long or too loud to allow the HP Fax to detect fax tones, and the sending fax machine might disconne ct. ⢠Your answering machine might not have enough quiet time after your outgoing message to allow the HP Fax to detect fax tones. This problem is most common with digital answering machines. The following actions might help solve these problems: ⢠When you have an answ ering machine on the same phone line you use for fax calls, try con necting the answering machin e directly to the port labeled 2-EXT on the back of the HP Fax. ⢠Make sure the HP Fax is set to receive faxe s automatically. For information on setting up the HP Fax to receive faxes automatically, see Receive a fax . ⢠Make sure the Rings to A nswer setting is set t o a greater number of rings than the answer ing machine. For more information, see Set the number of rings before answering . ⢠Disconnect the answeri ng machine and then try receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem. ⢠Reconnect the answering machine and record your outgoing message again. Record a message that is approximately 10 seconds in duration . Speak slowly and at a low volume when recor ding your message. Leave at least 5 seconds of silence at the end of the voice message. There should be no background noise when recor ding this silent time. Try to receive a fax a gain. NOTE: Some digital answering machines might not retain the recorded silence at the end of your outgoing message. Play back your outgoing message to check. If the HP Fax shar es the same phone line with other types of phone equipment, such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax signal level might be reduced. The sign al level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can cause problems during fax re ception. If you have a special ring pattern for your fax p hone number (using a distinctive ring service through your telephone company), make sur e that the Distinctive Ring feature on the HP Fax is set to match. For more information, see Change the answer ring pattern for distinctive ring . Chapter 6 (continued) 68 Maintain and troubleshoot
Probl em Possible solution The HP Fax cannot send faxes, but can recei ve faxes The HP Fax might be dialing too fast or too soon. You might need to insert some pauses in the nu mber sequence. For example , if you need to access an outside line before dialing the phone number, in sert a pause following the access number. If your numbe r is 95555555, and 9 accesses an outside line, you might insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press Redial/Pause , or press the Symbols button repeatedly, until a dash ( - ) appears on the display. You can also send the fax us ing monitor dialing. This enables you to listen to the phone line as you dial. You can set the pace of your dialing and respond to prompts as you dial. For more information, see Send a fax using monitor dialing . The number you entered when se nding the fax is not in the proper format or the receiving fax machine is having problems. To check this, try calling the fax nu mber from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice mail service could be interfering with the recipient's phone li ne. You can also ask the recipient to check the receiving fax machine for any problems. Fax tones are recorded on my answering machine When you have an answering machin e on the same phone line you use for fax calls, try co nnecting the answering machine directly to the port labeled 2-EXT on the back of the HP Fax. If you do n ot connect the answering machine as re commended, fax tones might be recorded on your answering machine. Make sure the HP Fax is set to receive faxes automatically and that the Rings to Answer setting is correct. The number of rings to answer for the HP Fax shou ld be greater than the number of rings to a nswer for the answering machine. If the answering ma chine and the HP Fax are set to the same number of rings to answer, both devices answer the call and fax tones are recorded on the answering machin e. Set your answering machine to a low number of rings and the HP Fax to answer in the maximum number of ring s supported. (The maximum number of rings varies by country/region.) In this setup, the answeri ng machine answers the call and the HP Fax monitors the line . If the HP Fax detects fax tones, the HP Fax receives the fax. If the call is a voice call, the answering machine records the incoming message. For more information, see Set the number of rings before answering . The phone cord that came with my HP Fax is not long enough If the phone cord that came with the HP Fax is not lo ng enough, you can use a coupler to extend the length. You can purchase a co upler at an el ectronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you mig ht already have in your home o r office. (continued) Solve fax p roblems 69
Problem Possible solution TIP: If the HP Fax came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire ph one cord adaptor, see the documentation that came w ith it. To extend you r phone cord 1. Using the pho ne cord supplied in the box with the H P Fax, connect one end to the cou pler, then connect the other end to the port labele d 1-LINE on the back of the HP Fax. 2. Connect another phon e cord to the open port on the coupler and to the telephone w all jack. Troubleshoot setup issues Problem Possible solution More information Hardwa re setup suggestions Check the HP Fax ⢠Make sure that all packing tape and material have been removed from outside and in side the HP Fax. ⢠Make sure that the HP Fax is loaded with paper. ⢠If the Attention light is blinking, check for messages on the control panel. Check the hardware connections ⢠Make sure that any cords and cab les that you are using are in good working order. ⢠Make sure that the power cord is connected securely to both the HP Fax and to a working power outlet. ⢠Make sure that the phone cord is connected to the 1-LINE port. Check the print cartridges ⢠Make sure the tape is removed fro m the print cartridges. ⢠Make sure that the print cartridges a re firmly installed in their correct slot. Press down firmly on each one to ensure proper contact. Check the HP Fax to ensure the following: ⢠When the HP Fax is first plugged in, it takes approximately 45 seconds to warm up . ⢠The HP Fax is in the Ready state, and no other lights on the control panel are lit or blinking. If the Attention light is lit or blinking, see the message on the control panel. ⢠Ensure power cor d and other cables are working, and are firmly connected to the HP Fax. ⢠All packing tapes and materials are removed from the HP Fax. ⢠Rear access panel is locked into place. ⢠Paper is loaded correctly in the tray, and is not jammed in the HP Fax. Chapter 6 (continued) 70 Maintain and troubleshoot
Clear paper jams If the paper was lo aded in the input tray, you mig ht need to clear the pa per jam from the rear door. Paper can also jam in the au tomatic document f eeder. Several common actio ns can cause paper to ja m the automatic document feeder: ⢠Placing too mu ch paper in the doc ument feeder tray. ⢠Using paper that is too thick or too thin fo r the HP Fa x. ⢠Trying to add pa per to the d ocument feeder t ray while the HP Fax is feedi ng pages. To clear a paper jam from the rear door 1. Unplug the power cord. 2. Press in the tab on the left sid e of the rear door to release the do or. Remove the door by pulling it away from the HP Fax. CAUTION: Trying to clear a pa per jam from the fro nt of the HP Fax can d amage the print me chanism. Always ac cess and clea r paper jams through the re ar door. 3. Gen tly pull the paper out of the ro llers. CAUTION: If the paper tears when yo u are removing it f rom the rollers, check the rollers and wheels for torn pieces o f paper t hat might be remaining inside the HP Fax. If you do not remove all the pieces of paper from the HP Fax, m ore paper jams are likely to occur. 4. Repl ace the rear do or. Gently pu sh the doo r forward unti l it snaps into pl ace. 5. Press OK to continue t he current job. Clear paper jams 71
To clear a paper jam in th e automatic docum ent feeder 1. Unplug the power cord. 2. Lift the cover of th e automatic document feeder. 3. Gently pull the paper out of the rollers. CAUTION: If the paper tears wh en you are removing it from t he rollers, check the rollers and wheels for to rn pieces of pape r that might be remain ing inside the HP Fax. If you do not remove all th e pieces of p aper from the HP F ax, more pape r jams are like ly to occur. 4. Close the cover of t he automatic document feeder. Avoid paper jams To help avoid paper jams, follow these guidelines. ⢠Remove print ed papers from the output t ray frequen tly. ⢠Prevent curled or wrinkl ed paper by storing a ll unused paper f l at i n a resealable bag. ⢠Ensure that pap er loaded in the input tray lays flat and the edges are not be nt or torn. ⢠Do not combine differe nt paper types and paper sizes in the input tray; the entire sta ck of paper in the input tray must be the same size and type. ⢠Adjust the p aper-width gui de in the inp u t tray to fit snugly against all pa per. Make sure the paper-w idth guide do es not bend the paper in the in put tray. ⢠Do not force paper too fa r forward in the input t ray. ⢠Use paper types that are recommended for the HP Fax. For more informat ion, see Understand spe cification s for supp orted media . Chapter 6 72 Maintain and troubleshoot
A HP supplies and fax specifications This section provides information on HP supplies and specifications for the HP Fax. The information is subject to change; vi sit the HP Web site ( www.hpshopping.com ) for the latest upda tes. You may also make purchases through the Web site. ⢠Order printing supplies online ⢠Supplies ⢠Physical specifications ⢠Product features and capacities ⢠Memory specifications ⢠Print specifications ⢠Copy specifications ⢠Fax specifications ⢠Environmental specifications ⢠Electrical specifications ⢠Acoustic emission specifications (noise levels per ISO 7779) Order pr inting su pplies online To order genuine HP supplies for the HP Fax, go to www.hpshopping.com . If prompted, choose your country/region, follow the prompts to select your product, and the n click one of the shopping links on the page. Supplies ⢠HP media ⢠Print cartridges HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hpshopping.com . For media and media-handling specifications, see Understand specifications for supported me dia . Print cartridge s You can find the cartridge number on the label of the print cartridge you are replacing. The HP F ax uses the f ollowin g print ca rtridges: ⢠HP 21 black inkjet print cartridge ⢠HP 22 tri-color inkjet print cartridge ⢠HP 54 black inkjet print cartridge NOTE: Ink from the cartridges is used in the prin ting process in a numb er of different ways, including in the initialization process, which pr epares the HP Fax and cartridges for printing. In addition, some residual ink is left in the cartri dge after it is used. For more information see www.hp.com/go/inkusage . NOTE: Ordering print cartridges online is not suppor ted in all countries/regions. If it is not supported in your country/region, contact a loca l H P reseller for information about purchasing print cartridges. Supplies 73
Physical specifications ⢠Height: 330.2 mm (13 inches) ⢠Width: 425.5 mm (16.75 inches) ⢠Depth: 203.2 mm (8 inches) ⢠Weight: 5.5 kg (12 poun ds) Product features and capacities Feature Capacity Print cartridges Black and tri-color print cartridges Supply yi elds Visit www.hp.com/pageyield/ for more information on estimated print cartridge yields. HP Fax languages HP PCL 3 enhanced Font support US fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic , Letter Gothic, Letter Gothic Italic. Duty cycle Up to 1000 pages per month Memory specifications HP Fax memory 2 MB ROM, 16 MB RAM Print specifications ⢠Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color ⢠Method: drop-on-demand thermal inkjet ⢠Language: Lightweight Imaging Device Interface Language (LID IL) Copy specifications ⢠Digital image processing ⢠Up to 99 copies f r om or iginal (varies by model) ⢠Digital zoom: from 25 to 400% (varies by model) ⢠Fit to page, pre-scan Mode Type Scan resolution (dpi) Best Black up to 600 x 1 200 Color up to 600 x 1200 Normal Black up to 300 x 300 Color up to 300 x 300 Fast Blac k up to 300 x 3 00 Color up to 300 x 300 Appendix A 74 HP supplies and fax specific ations
Fax specifications ⢠Walk-up black - and-white and color fax capability ⢠Up to 200 speed dials ⢠Up to 30 0-pa ge memo ry (varies by model, based on IT U -T Test Image #1 at s t anda rd resoluti on more complicated pages or higher resolution pages take longer and use more memory) ⢠Manual fax send and receive ⢠Automatic busy redial up to five times ⢠Automatic no-answer redial one time (varies by model) ⢠Confirmation and activity reports ⢠CCITT/ITU Group 3 fax with Error Correction Mode ⢠33.6 Kbps transmission ⢠Ring detect with automatic fax/answering machine switching Photo (d pi) Very Fine (dpi) Fine (dpi) Standard (dpi) Black 196 x 203 (8-bit grayscale) 300 x 300 196 x 203 196 x 98 Color 2 00 x 200 200 x 200 200 x 200 200 x 200 Environmental specifications Operating environment Operating temperature: 5° to 40° C (41° to 104° F) Recommended operating conditions: 15° to 32° C (59° to 90° F) Recommended rela tive humidity: 15 to 80% noncondensing Storage environment Storage temperature: -40° to 60° C (-40° to 140° F) Storage relative humidity: Up to 90% nonconde nsing at a temperature of 65° C ( 150° F) Electrical specifications Power requirement s External AC adaptor input (max): 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz) System DC input (max): 15 Vdc or 16 Vdc at 4 00 mA; 32 Vdc at 500 mA NOTE: The AC adaptor shipped might be specified to provide more pow er than system DC input (max) requirement above. Acoustic emission specifications (noise levels per ISO 7779) ⢠Sound pressure (bystander position) ⦠Color printing: LpAd 42 (dBA) ⦠Black-and-white printing and copying: LpAd 47 (dBA) ⦠B lack-and- white printing (F ast mode): LpAd 52 (dBA ) ⦠Sending black-and-white fax: LpAd 40 (dBA) ⦠Idle: LpAd 21 (dBA) ⢠Sound power ⦠Color printing: LwAd 5.5 (BA) ⦠Black-and-white printing and copying: LwAd 5.9 ( BA) Acoustic emission specifications (noise leve ls per ISO 7779) 75
⦠B l ack-and-white printing (Fast mode): LwAd 6.4 (BA) ⦠S e nding black-and-white fax: LwAd 5.3 (BA) ⦠I d le: LwAd 3.3 (BA) Appendix A 76 HP supplies and fax specific ations
B Support and warranty The information in Maintain and troubleshoot suggests solutions to common prob lems. If your HP Fax is not operating correctly and those suggestions did not solve your problem, tr y using one of the following support services to obtain assistance. ⢠Obtain elect r onic support ⢠Obtain HP telephone support ⢠Prepare the HP Fax for shipment ⢠Pack the HP Fax ⢠Warranty Obtain electronic supp ort To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/reg io n, and then click Contact HP for information on calling for technical support. This Web site also offers technical support, s upplies, ordering information and other optio ns such as: ⢠Access online support pages. ⢠Send HP an e-mail message for answers to your questions. ⢠Connect with an HP techn i cian by using online chat. Support options and availability vary by p roduct, country/region, and language. Obtain HP telephon e support During the warranty per iod, you may obtain assistance from the HP Customer Care Center. This section contains the following topics: ⢠Before you call ⢠Support process ⢠HP support by phone ⢠Additional warranty options Before you call Visit the HP Web site ( www.hp.com/sup port ) for the latest troubleshooti ng information, or product fixes and updates. To assist our Customer Care Center re presentat ives to serve you better, prepare the following information if you need to call HP. â² If t h e HP Fax does not print, get the following information ready: â¢H P F a x m o d e l ⢠Model number and serial number (check the back of the HP Fax) Obtain HP telephone support 77
Support proces s If you have a prob lem, follow these steps: 1. Check the documentation that came with the HP Fax. 2. Visit the HP o nline support Web site at www.hp.com/support . H P online support is available to all HP customers. It is the fastest source fo r up-to-date HP Fax information and expert assistance and includes the following features: ⢠Fast a ccess to qualified online support specialists ⢠V aluable troubleshooting informatio n for common problems ⢠P roactive HP Fax updates, support alerts, and HP newsgrams that are available when you register the HP Fax 3. Call HP support. Support options and availabilit y vary by product, country/region, and language. HP support by phone This section contains the following topics: ⢠Phone support period ⢠Placing a call ⢠Af ter the phone support period Phone suppor t period One year of phon e support is available in North Am erica, Asia Pacific, and Latin America (including Mexico). For the most current list of telephone supp ort numbers, go to www.hp.com/support . Placing a call Call HP support while you are in front of the HP Fax. Be prepared to provide the following information: ⢠Model number (located on the label on the front of the HP Fax) ⢠Serial number (located on the back or bottom of the HP Fax) ⢠Messages that appear when the situation occurs ⢠Answers to these questions: ⦠Has t h is situation happened before? ⦠Can you re-create it? ⦠Did anything else occur prior to this situatio n (such as a thund erstorm, HP Fax was moved, etc.)? After the phone support perio d After the phone support period, help is availa ble from HP at an additional cost. Help may also be available at the H P online support Web site: www.hp.com/support . Contact your HP dealer or call the support phone number for your country/regio n to learn more a bout support options. Additional warranty options Extended service plans are av ailable for the H P Fax at additional costs. Go to www.hp.com/ support , select your country/region and lang uage, then ex plore the services and warra nty area for information about the extended service plans. Prepare the HP Fax for shipmen t If after contacting HP Custo mer Support or return ing to the point of purchase, you are requested to send the HP Fax in for service, make sure you remove and keep the following items before returning your HP Fax: ⢠The print cartridges ⢠The power cord and any other cable connected to the HP Fax Appendix B 78 Support and warra nty
⢠Any paper loaded in the input tra y ⢠Remove any originals you might have loaded in the HP F ax Pack the HP Fax Complete the following steps after you have prepared the HP Fax for shipment. To pack the HP Fax 1. If available, pack the HP Fax for shipment by us ing the original packaging materials, or use the packaging materials that came wi th your replace ment HP Fax. If you do not have the original packaging ma terials, please use other adequate packaging materials. Shipping damage caused by improp er packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box. 3. Include the following item s in the box: ⢠A complete description of symptoms for serv ice perso nnel (samples of print quality pr oblems are helpf ul). ⢠A copy of the sales slip or other proof of purchase to establish the warranty coverage period. ⢠Your name, address, and a phone number where you can b e reached during the day. Pack the HP Fax 79
Warranty A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HPâs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer . However , if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty , HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty , HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair , replace, or refund until the customer returns the defective product to HP . 8. Any replacement product may be either new or like-new , provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP . Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer . B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW , NEITHER HP NOR ITS THIRD P ARTY SUPPLIERS MAKES ANY OTHER W ARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED W ARRANTIES OR CONDITIONS OF MERCHANT ABILITY , SA TISFACT ORY QUALITY , AND FITNESS FOR A P ARTICULAR PURPOSE. C. Limitations of liability 1. T o the extent allowed by local law , the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LA W , EXCEPT FOR THE OBLIGA TIONS SPECIFICALL Y SET FORTH IN THIS W ARRANTY ST A TEMENT , IN NO EVENT SHALL HP OR ITS THIRD P ARTY SUPPLIERS BE LIABLE FOR DIRECT , INDIRECT , SPECIAL, INCIDENT AL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT , TORT , OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This W arranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. T o the extent that this Warranty Statement is inconsistent with local law , this W arranty Statement shall be deemed modified to be consistent with such local law . Under such local law , certain disclaimers and limitations of this Warranty Statement may not apply to the customer . For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this W arranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS W ARRANTY ST A TEMENT , EXCEPT TO THE EXTENT LAWFULL Y PERMITTED, DO NOT EXCLUDE, RESTRICT , OR MODIFY , AND ARE IN ADDITION TO, THE MANDA TORY ST A TUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUST OMERS. HP Limited W arranty Dear Customer , Y ou will find below the name and address of the HP entity responsible for the performance of the HP Limited W arranty in your country . Y ou may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited W arranty . Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN HP product Duration of limited warranty Fax 1 year Print or Ink cartridges Until the HP ink is depleted or the âend of warrantyâ date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year unless otherwise stated Appendix B 80 Support and warra nty
C Regulatory information The HP Fax meets product requiremen ts from regulatory agencies in your country/region. This section contains the following topics: ⢠FCC statement ⢠Noise emission statement for Germany ⢠Notice to users of the U.S. telephone network: FCC requirements ⢠Notice to users of the Canadian telephone network ⢠Notice to users in the European Econ omic Area ⢠Regulatory model number ⢠Environmental product stewardship progr am ⢠Decla ration of confor mity FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a part icular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ⢠Reorient the receiving antenna. ⢠Increase the separation between the equipment and the receiver. ⢠Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ⢠Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment. FCC statement 81
Noise emission statement for Germany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h DIN 45 6 35 T . 1 9 Notice to users of the U.S. tele p hone network: FCC requirements This equipment complies with Part 68 of the FC C rules and the requirements adopted by the ACTA. On the back of this equipment is a label that co ntains, among other information, a pr oduct identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The HP 3100 Fax series is provided with a RJ 11C connector for connecting this product to the telephone network. An additional RJ11C connecto r is pro vided for connec ting an additional device to the telephone network fr om the HP 3100 Fax seri es. A plug and jack used to connect this equipm ent to the premises wiring and telephone network must comply with the applica ble FCC Part 68 rule s and requirements ad opted by the ACTA. A compliant telephone cord and modular plug is provide d with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devic es that may be connected to a telephone lin e. Excessive RENs on a telephone line may re sult in t he devices not ringing in response to an in coming call. In most but not all areas, the sum of RENs should not exceed five (5.0 ). To be certain of the number of devices that may be connected to a line , as determined by the total REN s, contact the local telephone company. For products approved after Ju ly 23, 200 1, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For e arlier products, the REN is separately shown on the label. If the HP 3100 Fax series causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. Bu t if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, op erations or procedures that could affect the operation of the equipment. If this happens, the telep hone company will provide advance notice in order for you to make necessary modifications to maintain uninterru pted service. There are no customer serviceable parts insid e the HP 3100 Fax series. If trouble is experienced with the HP 3100 Fax series, for repair o r warrant y information, please contact Hewlett-Packard technical support by calling 866-331-960 0. If you have Internet access, you can go to www.hp.com/ support for more in formation on the HP 3100 Fax series. If the equipment is causing harm to the tel ephone network, the telepho ne company may request that you disconnect the equipment unti l the problem is resolved. Connection to par ty line service is subject to stat e tariffs. Contact the state public utility commission, public service commission or corpor ation commission for information. If your home has specially wired alarm equipm ent connected to the telephone line, ensure the installation of HP 3100 Fax series does not di sable your alarm equipm ent. If you have questions about what will disable alarm equipment, con sult your telephone company or a qualified installer. This equipment is hearing aid compatible. HP recommends the use of a Surge Suppressor when connecting the HP 3100 Fax series to AC power. Use of a Surge Suppressor will help protect the HP 3100 Fax series and the telep hone network from abnormal surges on the AC p owerline. The Customer Information for facsimile (FAX) equipment must contain the follow ing wording: The Telephone Consumer Protection Act of 1991 make s it unlawful for any person to use a computer or other electronic device, including FAX mach ines, to send an y mess age unless such message Appendix C 82 Regulatory information
clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an ident ification of the business or other entity, or other individual sending the messa ge and the telephone num ber of the sending machine or such business, other entity, or individual. (The telephone numbe r provided may not be a 900 number or any oth er number for which charges exceed local or long-distance transmission charges.) In order to program this information into your FAX machine, see Configure the fax head er . Automatic Dialers WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hour s, such as early morning or late evenings. Notice to users of the Canadian telephone network Notice to users of the Canadian telephone network/Note à lâattention des utilisateurs du réseau téléphonique Canadien This product meets the applicable Industry Canada technical specifications/Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five/L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5. Notice to users in the European Economic Area Notice to users in t he European Economic Area This pr oduct is designed t o be connected to the analog S witc hed T elecommunication Networ ks (PS TN) of the Eur opean E conomic Ar ea (EEA ) countr ies/r egions. Networ k compatibility depends on customer s elected settings, w hich m ust be r eset to us e the equipment on a telephone netw ork in a country/regi on other than wher e the produc t wa s pur chased . Contact the v endor or Hew let t-P ack ard C ompany if additi onal product support is necessary . This eq uipment has been certifi ed by the manufac turer in accor dance with Dir ectiv e 1 99 9/5/E C (anne x II) for P an -E uropean single- terminal connec tion to the public s witc hed telephone networ k (PS TN) . Ho we ver , due to differ ences between the indi vidual P S TNs pr ov ided in diff er ent countr ies, the appr ov al does not, o f itself , gi ve an unconditi onal assur ance of successful oper ation on e very PS TN networ k termination po int . In the ev ent of pr oblems, yo u should contact y our equipment suppli er in the first ins tance. This eq uipment is designed f or D TMF tone dialing and loop disconnec t dialing. In the unlik ely ev ent of pr oblems with loop disconnec t dialing, it is r ecommended to use this equipment onl y with the D TMF tone dial s et ting . Notice to users in the European Economic Area 83
Regulatory model numb er For regulatory identification p urposes, your pr oduct is assigned a Regulatory Model Num ber. The Regulatory Model Number for your product is SNPRG-0702. This regulatory number should not be confused with the marketing name (HP 31 00 Fax series) or pr oduct number. Environmental product stewardship prog ram Hewlett-Packard is committed to pr oviding qualit y products in an enviro nmentally sound manner. Design for recycling has been incorporated into this product. Th e number of materials has been kept to a minimum while ensuring proper functionality an d reliability. Dissimil ar materials have been designed to separate easily. Fasteners and other co nnections are easy to lo cate, access, and remove using common tools. High priority parts have been designed to access q uickly for efficient disassembly and repair . For more information, visit HPâs Commi tment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html This section contains the following topics: ⢠Paper use ⢠Plastics ⢠Material safety data sheets ⢠Energy consumption ⢠Recycling program ⢠HP inkjet supplies recycling program ⢠Disposal of waste equipment by users in pr ivate households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of pr oduct life. Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP Web site at: www.hp.com/go/msds Energy consumption This product is designed to reduce power c onsumption and save natural resources without compromising product performance. It has been d esi gned to reduce total energy consumption bo th during operation and whe n the HP Fax is not active. Specific information on power consumption may be found in the printed documentatio n that came with the HP Fax. Recycli ng program HP offers an increasing numbe r of product return an d recycling prog rams in many countries/regions, and partners with some of the largest electron ic r ecycling centers throughout the world. H P conserves resour ces by reselling some of its mo st popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalciti zenship/environment/recycle/ HP inkjet sup plies recycling progr am HP is committed to protecting the environmen t. The HP Inkjet Supplies Recycling Program is available in many countries/regio ns, and lets you recycle used print cartridge s and ink cartridges free of charge. For more information, go to the following Web site: Appendix C 84 Regulatory information
www.hp.com/hpinfo/globalcitiz enship/environment/recycle/ Environmental product stew ardship program 85
Disposal of waste equipm ent by users in p rivate househ olds in the Europ ean Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indi cates that this product m ust not be disposed of with yo ur other household wa ste. Instead, it is y our responsibility to dispose of y our waste equipment by handing it o ver to a designated collection point f or the recycling of w aste electrical and electr onic equipment. T he separ ate collection and recy cling of y our waste eq uipment at the time of disposal w ill help to conserve natural resour ces and ensure that it is recy cled in a manner that protects human health and the en vironment. F or more information a bout wher e you can dr op off your waste equipment f or recycling , please contact your local city off ice, your househ old waste dispo sal servi ce or the shop w here you pur chased the pr oduct. Ãvacuation des équipements usa gés par les utilisateurs dans les foy ers privés au sein d e l'Union européenne La présence de ce s ymbole sur le produit ou sur s on emballage indique que vous ne pouvez pa s vous débar rasser de ce pr oduit de la même façon que vos déche ts courants. Au contrair e, vous êtes r esponsable de l'évacuation de v os équipe ments usagés et, à cet eff et, v ous êtes tenu de les r emettre à un point de collecte agréé pour le r ecyclage de s équipements électri ques et électr oniques usagés . Le tri, l'évac uation et le r ecyclage séparés de vos éq uipements usagés permettent de préserv er les ress ources naturelles et de s'assur er que ces équipements sont r ecyclés dans le res pect de la santé humaine et de l'env ironnement. P our plus d'informati ons sur les lieu x de collecte des équipements us agés, veuillez con tacter votr e mairie , votre service de tr aitement des déchets ménagers ou le magasin où vou s avez acheté le produit . Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der E U Dieses S ymbol auf dem Produkt oder dessen V erpackung gibt an , dass das Produkt nicht zu sammen mit dem Restmüll ents orgt werden darf . Es obliegt daher Ihrer V erantwortung, das Gerät an einer entsprec henden Stelle für die Entsorgung oder Wi eder verw er tung von Elektr ogeräten aller Art abzugeben (z.B. e in Wertstoffhof). Die separ ate Sammlung und das Recy celn Ihrer alten Elektr ogeräte zum Zeitpunkt ihrer En tsorgung trägt zum Sc hutz der Umwelt bei und ge währleistet, dass si e a uf eine Art und W eise recycelt w erden, die k eine Gefährdung für die Ge sundheit des Menschen und der U mw elt darstellt . W eitere Informationen darübe r , wo Sie alte Elektrogeräte z um Recyceln abgeben können, er halten Sie bei den örtlichen Behörden , Wertstoffhöfen ode r dort, wo Sie das Gerät erw orben haben. Smaltimento di apparecchi ature da rottamare da parte di privati nell'Unione Europea Questo simbolo che appar e sul prodotto o sulla confezione indica che il pr odotto non deve esser e smaltito assieme agli altri ri f iuti domestic i. Gli utenti devon o pro vvedere allo smaltimento delle apparecc hiature da rottamare portandole al lu ogo di r accolta indicato per il ric iclaggio delle apparecc hiatur e elettr iche ed elettroni che. La raccolta e il r iciclaggio separati delle appar ecchiature da rottamar e in fase di smaltimento favo riscono la conserva zione delle risorse naturali e gar ant iscono che tali apparecc hiature v engano rottamate nel rispetto dell'ambien te e della tutela della salute . Per ulter i ori informazi oni sui punti di raccolta delle appar ecchiature da ro ttamare , contattare il pr oprio comune di residenz a, il servi zio di smaltimento dei rifiuti locale o il negozi o press o il quale è stato acquistat o il prodotto . Eliminación de residuos de aparatos eléc tricos y electrónicos por parte de usuarios domésti cos en la Unión Europea Este sÃmbolo en el pr oducto o en el embalaje indica que no se puede desec har el producto j unto con los residuos doméstico s. P or el contrari o, si debe eliminar est e tipo de residuo , es responsa bilidad del usuar io entregar lo en un punto de recogida designado de rec iclado de aparatos elec trónicos y eléctricos . El rec iclaje y la recogida por separ ado de estos residuos en el momento de la eliminación a yudará a preservar recur sos naturales y a garanti zar que el rec iclaje pr oteja la salud y el me dio ambien te. Si des ea informac ión adicional sobr e los lugares donde puede dej ar estos residuos par a su reciclado , póngas e en contacto con las autor idades locales de su ciudad, con el serv icio de gestión de r esiduos doméstico s o con la tienda donde adquirió el pr oducto. Likvidace vysloužilého zaÅÃzenà uživateli v domácnosti v zemÃch EU T ato znaÄka na pr oduktu nebo na jeho obalu oznaÄuje, že tento pr odukt nesmà být likvidován pro stým vyhozenÃm do bÄžného domovnà ho odpadu . OdpovÃdáte za to , že v ysloužilé zaÅÃz enà bude pÅedáno k likvidaci do st anovenýc h sbÄrných mÃst urÄených k rec yklaci vysloužilých elektric kých a elektronickýc h z aÅÃzenÃ. L ikvidace vysloužilého zaÅÃz enà samostatným sbÄrem a r ecyklacà napomáhá zacho vánà pÅÃrodnÃch zdrojů a z ajišťuje, že recyklace pr obÄhne způsobem chránÃcÃm lidské zdra và a životnà pr ostÅedÃ. Dalšà informace o tom, k am můžete vysloužilé z aÅÃzenà pÅedat k r ecyklaci, můžete zÃskat od úÅadů mÃstnà s amosprávy , od spoleÄnosti pro vádÄjÃcà svoz a likv idaci d omovnÃho odpadu nebo v obchodÄ, k de jste produkt zako upil i. Bortskaffelse af affaldsudstyr for brugere i private husholdninger i E U Dette symbol pÃ¥ pr oduktet eller pÃ¥ dets emballage indikerer , at produktet ikk e mÃ¥ bor tskaff es sammen med andet husholdningsaffa ld. I s tedet er det dit ansvar at bortsk affe affaldsudstyr ved at afle ver e det pÃ¥ dertil beregnede indsamlingssteder med he nblik pÃ¥ genbrug af elektrisk og elektronisk affaldsudsty r . Den separate indsamling og genbrug af dit aff aldsudstyr pÃ¥ tidspunktet for bortsk affelse er med til at bevare natur lige ressourcer og sikr e, at genbrug finder sted pÃ¥ en mÃ¥de , der beskyt ter menneskers helbr ed samt miljøet. Hv is du vil vide mere om, hvor du k an aflevere dit aff aldsudstyr til genbrug, kan du k ont akte kommunen, det lok ale renovations v æsen eller den f orretn ing , hvor du købte produktet . Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symboo l op het product o f de verpakking geeft aan dat dit pr oduct niet mag worden afge voerd met het huishoudelijk afval. He t is u w verantwoor delijkheid uw afgedankte apparatuur af te lever en op een aangewez en inzamelpunt voor de verw erking van afgedankte elektrische en elektr onische apparatuur . De gesch eiden inz ameling en verwerking v an uw afgedankte apparatuur dr aagt bij tot het spar en van natuurlijk e bronnen en tot het hergebruik v an materiaal op een w ijze die de volksgez on dheid en het milieu besc hermt. V oor meer informatie o ver waar u uw afgedankte a pparatuur k unt inleve ren v oor recy cling kunt u contact opnemen met het gemeente huis in uw w oonplaats, de r einigingsdienst of de wink el waar u het product hebt aangeschaft . Eramajapidamistes kasutuselt kõr valdatavate seadmete käitlemine Euroopa Liidus Kui t ootel või toote pakendil on see sümbol , ei tohi seda toodet visata olmejäätmete h ulka. T eie koh us on viia tarbetuks muutun ud seade s elleks ettenähtud elektri- ja elektr oonikaseadmete utiliseerimisk ohta. Utiliseeritav ate seadmete eraldi kogumine ja käitlemine aitab sääs ta loodusv arasid ning tagada , et käitlemi ne toimub inimeste tervisele ja k eskkonnale ohutult. Lisatea vet selle k ohta, kuhu saate utilis eeritav a seadme käitlemiseks viia, saate küsi da kohalik ust omavalitsusest , olmejäätmet e utiliseerimispunktist või k auplusest, k ust te seadme ostsite . Hävitettävien laitteiden käsit tely k otitalouksis sa Euroopan unionin alueella Tämä tuotteessa tai sen pakk auksessa oleva merkintä o soittaa, että tuotetta ei saa häv ittää talousjätteiden mukana. Käyttäjän v elvollisuu s on huolehtia siitä, että hävitettävä laite toimitetaan sähkö- ja elektr oniikkalaiteromun k eräyspis teeseen. Häv itettävien laitteiden erillinen k eräys ja kierrätys säästää luonnon varoja . Näin toimimalla var mistetaan myös , että kierrätys tapahtuu ta valla, joka suoj elee ihmisten terveyttä ja ympär istöä. Saat tarvittaessa lisäti etoja jätteiden ki errä t y spaiko ista paikallisilta v iranomaisilta, jäteyh tiöiltä tai tuotteen jälleenmyyjältä. ÎÏÏÏÏιÏη άÏÏηÏÏÏν ÏÏ ÏÎºÎµÏ Ïν ÏÏην ÎÏ ÏÏÏαÏκή ÎνÏÏη Το ÏαÏÏν ÏÏμβολο ÏÏον εξοÏλιÏÎ¼Ï Î® ÏÏη ÏÏ ÏÎºÎµÏ Î±Ïία ÏÎ¿Ï Ï ÏοδεικνÏει ÏÏι Ïο ÏÏοÏÏν Î±Ï ÏÏ Î´ÎµÎ½ ÏÏÎÏει να ÏεÏαÏÏεί μαζί με άλλα οικιακά αÏοÏÏίμμαÏα. ÎνÏίθεÏα, ÎµÏ Î¸Ïνη ÏÎ±Ï ÎµÎ¯Î½Î±Î¹ να αÏοÏÏίÏεÏε ÏÎ¹Ï Î¬ÏÏηÏÏÎµÏ ÏÏ ÏÎºÎµÏ ÎÏ Ïε μια καθοÏιÏμÎνη μονάδα ÏÏ Î»Î»Î¿Î³Î®Ï Î±ÏοÏÏιμμάÏÏν για Ïην ανακÏκλÏÏη άÏÏηÏÏÎ¿Ï Î·Î»ÎµÎºÏÏÎ¹ÎºÎ¿Ï ÎºÎ±Î¹ ηλεκÏÏÎ¿Î½Î¹ÎºÎ¿Ï ÎµÎ¾Î¿ÏλιÏμοÏ. Î ÏÏÏιÏÏή ÏÏ Î»Î»Î¿Î³Î® και ανακÏκλÏÏη ÏÏν άÏÏηÏÏÏν ÏÏ ÏÎºÎµÏ Ïν θα ÏÏ Î¼Î²Î¬Î»ÎµÎ¹ ÏÏη διαÏήÏηÏη ÏÏν ÏÏ ÏικÏν ÏÏÏÏν και ÏÏη διαÏÏάλιÏη ÏÏι θα Î±Î½Î±ÎºÏ ÎºÎ»ÏθοÏν με ÏÎÏοιον ÏÏÏÏο, ÏÏÏε να ÏÏοÏÏαÏεÏεÏαι η Ï Î³ÎµÎ¯Î± ÏÏν ανθÏÏÏÏν και Ïο ÏεÏιβάλλον. Îια ÏεÏιÏÏÏÏεÏÎµÏ ÏληÏοÏοÏÎ¯ÎµÏ ÏÏεÏικά με Ïο ÏÎ¿Ï Î¼ÏοÏείÏε να αÏοÏÏίÏεÏε ÏÎ¹Ï Î¬ÏÏηÏÏÎµÏ ÏÏ ÏÎºÎµÏ ÎÏ Î³Î¹Î± ανα κÏκλÏÏη, εÏικοινÏνήÏÏε με ÏÎ¹Ï ÎºÎ±Ïά ÏÏÏÎ¿Ï Ï Î±ÏμÏÎ´Î¹ÎµÏ Î±ÏÏÎÏ Î® με Ïο καÏάÏÏημα αÏÏ Ïο οÏοίο αγοÏάÏαÏε Ïο ÏÏοÏÏν. A hulladékany agok kezelése a magánháztartásokban az Európai Unióban Ez a szimbólum , amely a termék en vagy annak csomagolásán van fe ltüntetve , azt jelzi, hog y a termék nem kezelhetÅ eg yüt t a z egyé b háztartási hulladékk al. Az Ãn feladata , hogy a kés zülék hulladékan yagait eljuttassa oly an kijelölt gyűjtÅhelyr e, amely a z elektromos hulladékan yagok és az elektronik us berendezések újrahas znosÃtásával foglalkozik . A hulladékan yagok elkülönÃtett gyűjtése és újrahas znosÃtása hozzájárul a termész eti erÅforrások megÅrzéséhez , egyúttal azt is bizto sÃtja, hog y a hulladék újrahas znosÃtása az egészségr e és a környez etre nem ártalmas módon történik. Ha tájékoztatást s zeretne ka pni az okról a helyekrÅl, ahol leadhatja új r ahasznosÃtásra a hulladék anyagokat , fordulj on a helyi önk ormányz athoz, a háztartási hulladék begyűjtésével f oglalkozó vállalathoz v agy a termék f orgalmazójához. LietotÄju atbrÄ«voÅ¡anÄs no nederÄ«gÄm ierÄ«cÄm Eiropas SavienÄ«bas privÄtajÄs mÄjsaimniecÄ«bÄs Å is simbols uz ierÄ«ces vai tÄs i epakoj uma norÄda, ka Å¡o ierÄ«c i nedrÄ«kst izmes t kopÄ ar pÄrÄjiem mÄjsaimniecÄ«bas atkritumi em. JÅ« s esat atbildÄ«g s par atbrÄ«voÅ¡anos no nederÄ«gÄs ie rÄ«ces, to nododot norÄdÄ«tajÄ savÄkÅ¡anas v ietÄ, lai tiktu veikta nederÄ«gÄ elektriskÄ un elektr oniskÄ aprÄ«kojuma otrr eizÄjÄ pÄrstrÄde. S peciÄla nederÄ«gÄs ierÄ«ces savÄkÅ¡ana un otrr eizÄjÄ pÄrstrÄde palÄ«dz taupÄ«t dabas r esursus un nodroÅ¡ina tÄdu otrre izÄjo pÄrstrÄdi, k as sargÄ c ilvÄku veselÄ«bu un a pkÄrtÄjo vidi . Lai iegÅ«tu papildu infor mÄciju par t o, k ur otrreizÄjai pÄr strÄdei var nogÄdÄt nederÄ«go ierÄ«ci, lÅ«dzu , sazinieties ar v ietÄjo paÅ¡valdÄ«bu, mÄjsaimniecÄ«ba s atkritumu sa vÄkÅ¡anas dienestu v ai veik alu, k urÄ iegÄdÄjÄtie s Å¡o ierÄ«ci. Europos SÄ jungos vartotojų ir privaÄių namų Å«kių atliekamos įrangos iÅ¡metimas Å is simbolis ant produkto ar ba jo pakuotÄs n urodo , kad produktas negali bÅ«ti iÅ¡mestas k artu su kitomis namų Å«kio atliekomis. JÅ« s pr ivalote iÅ¡mesti sav o atliekamÄ Ä¯rangÄ atiduodami jÄ Ä¯ atliekamos elektr onikos ir elektros įr angos perdirbimo punktus. Je i atliekama įranga bus atskir ai surenkama ir perdirbama , bu s iÅ¡saugomi natÅ«ralÅ«s iÅ¡tekliai ir užtikr inama, k ad įranga yra per dirbta žmogaus sve ikatÄ ir gamtÄ tausojanÄiu bÅ«du . DÄl informacijo s apie tai, kur galite iÅ¡mesti atliek amÄ perdirbti skirtÄ Ä¯rangÄ kre ipkitÄs į atitinkamÄ v ietos tarn ybÄ , namų Å«kio atliekų iÅ¡vežimo tarn ybÄ arba į parduotuvÄ, k urioje pirk ote produktÄ . Utylizacja zużytego s przÄtu przez użytko wników domowych w Unii Europejskiej Sy mbol ten umieszcz ony na produkc ie lub opakow aniu oznacza, że tego pr oduktu nie należy wyrzucaÄ r azem z inny mi odpadami domowy mi. Użytk ownik jest odpo wiedzialny z a dostar czenie zużyt ego sprzÄtu do wyznacz onego punktu gromadz enia zużytych urzÄ dzeÅ elektry cznych i elektroni cznych. Gr omadzenie os obno i recykling tego ty pu odpadów przyczy nia siÄ do ochrony z asobów naturalny ch i jest bezpieczny dla zdr owia i År odowiska natur alnego. Dalsz e informacje na tema t sposobu u tyliz acji zużytych urzÄ dzeÅ można uzysk aÄ u odpowiednic h wÅadz lokaln ych , w przedsiÄbiorstw ie zajmujÄ cym siÄ u suwanie m odpadów lub w miejsc u zakupu pr oduktu. Descarte de equipamentos por usuários em residênc ias da União Européia Este sÃmbolo no pr oduto ou na embalagem indica que o produto não pode ser des cartado junto com o lix o doméstico. No entanto , é sua responsabilidade le var os equipamentos a serem des car tados a um ponto de colet a designado para a r eci clagem de equipamentos eletr o -eletrônicos . A coleta separada e a reci clagem dos equipamentos no momento do descarte ajudam na conservação do s rec ursos natur ais e garantem que o s equipamentos serão reci clados de forma a prot eger a saúde das pessoas e o me io ambiente. P ara obter mais informações s obre onde descartar equipamento s para recic lagem, entre em contato com o esc ritório local de sua cidade , o serviço de limpeza públi ca de seu bairro ou a loja em que adquiriu o pr oduto. Postup použÃvateľo v v krajinác h Európsk ej únie pri vyhadzovanà zariadenia v domácom použÃvanà do odpadu Te nto sy mbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným k omunálnym odpadom . Namiesto toho máte po vin nos odovzda toto z ariadenie na zbernom mieste , kde sa zabezpeÄuje r ecyklácia elektric kých a elektronických z ariadenÃ. Separo vaný zber a recykláci a zariadenia urÄeného na odpad pomôže c hráni prÃrodné zdroje a zabezpeÄà taký s pôsob recyklácie , ktorý bude chráni ľudské zdravi e a životné pros tredie . ÄalÅ¡ie informácie o s e par ovanom zbere a rec yklácii zÃskate na miestnom obecnom úr ade, vo fir me zabezpeÄujúce j zber vášho komunálneho odpadu alebo v predajni, k de ste produkt kúpili. Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na i zdelku ali embalaži izdelk a po meni, da izdelka ne smete odlagati sk upaj z drugimi gospodinjskimi odpadki. Odpadno o pre mo ste dolžni oddati na doloÄenem zbirnem mestu z a rec ikliranje odpadne elektriÄne in elektronsk e opreme. Z loÄenim zbir anjem in rec ikliranjem odpadne opreme ob odlaganj u boste pomagali ohraniti naravne v ire in zagoto vili, da bo odpadna oprema r eciklir ana tako , da se varuje zdra vje ljudi in ok olje. VeÄ inf ormacij o mestih, kjer lahk o oddate odpadno opremo za r ecikliranje , lahko dobite na obÄini, v komunalnem podj etju ali trgo vini, kjer ste izdelek k upili. Kassering av förbrukningsmaterial, för hem- oc h privatan vändare i EU Produkter eller pr oduktförpackningar med den här symbolen fÃ¥r inte k asseras med vanligt h ushÃ¥llsavfall. I stället har du ans var för att produkten lämna s till en behörig Ã¥tervinning sstation för hantering a v el- och elektronikpr odukter . Genom att lämna kasser ade produkter till Ã¥tervinning hjälper du till att bevar a v Ã¥ra gemensamma naturresur ser. Dessu tom skyddas bÃ¥de människor oc h miljön när produkter Ã¥terv inns pÃ¥ rätt sätt. K ommunala myndigheter , sophantering sföretag eller butik en där varan köptes k an ge mer informati on om var du lämnar kasser ade produkter för Ã¥tervinning. English Français Deutsch Italiano Español Äesky Dansk Nederlands Eesti Suomi Îλληνικά Magya r Latviski LietuviÅ¡kai Pol s ki Por t ug uê s SlovenÄina SlovenÅ¡Äina Svensk a Appendix C 86 Regulatory information
Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050 -1 and EN 17050-1 DoC #: SNPRG-0702 Supplier's Name: Hewlett-Packard Company Emerging Markets, Fax & OEM Division Supplier's Address: 61 Alexandra Terrace #08-01 Harbour Link Singapore 119936 Declares, that the product: Product Name and Model: HP 3100 Fax (CB820A) series Regulatory Model Number: SNPRG-0702 Product Options: All conforms to the following Product Specifications and Regulations: EMC: Class B FCC Part 15 Subpart B EN 55022 : 1998 A1:2000 A2:2003 EN 55024 : 1998 A1:2001 A2:2003 EN 61000-3-2:2000 A2:2005 EN 61000-3-3:1995 A1:2001 Safety : UL 60950-1 CAN/CSA-C22.2 No. 60950-1-03, First Edition. EN 60950-1:2001 IEC 60950-1:2001 Telecom: FCC Part 68 and TIA-968-A-1 A-2 A-3 standard IC CS-03 standard (Issue 9) ES 203 021 TBR21:1998 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this devic e must accept any interference received, including interference that may cau se undesired operation. The product herewith complies with the requirements of the Lo w Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and the R&TTE Directive 99/5/EC, and carries the CE-marking accordingly. Additional Information: This product is assigned a Regulatory Model Number whi c h stays with the regulatory aspects of the design. The Regulatory Model Number is th e main product identifier in the regulatory documentatio n and test reports, this number should not be confused with the marketing name or the product numbers. Manager Local contact for r egulatory topics only: U.S.: Hewlett âPackard, 3000 Hanover St ., Palo Alto 94304, U.S.A. 650-857-1501 EMEA: Hewlett âPackard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 B oeblingen, Germany Declaration of conformity 87
Index A A4 paper, load 8 acoustic emissions 75 ADF (automatic document feeder) capacity 10 media sizes supported 21 administrator settings 44 after the support period 78 align print cartridges 55 answer ring pattern change 36 answering machine fax tones recorded 69 attention light 7 automatic document feeder (ADF) capacity 10 media sizes supported 21 automatic fax reduction 33 B Back button 7 backup fax reception 30 baud rate 37 best copy quality 41 black and white pages copy 39 fax 22 black dots or streaks, troubleshoot copies 65 blank pages, troubleshoot copy 63 print 61 blocked fax numbers set up 33 broadcast faxing send 25 buttons, control panel 7 C cancel button 8 copy 43 scheduled fax 25 capacity ADF 10 trays 21 cartridges. See print cartridges clean exterior 61 fax 59 glass strip 59 print cartridge contacts 56 print cartridge ink nozzle area 57 print cartridges 55 white strip 60 colo r copies 43 fax 26 color c opy 39 colors bleeding 62 confirmation reports, fax 44 connectors, locating 6 contrast, fax 28 control panel buttons 7 copy from 39 enter text and symbols 17 lights 7 locating 6 menus 16 messages 16 reports 7 send faxes 12 settings, change 11 copy button 8 cancel 43 enhance light areas 43 from the control panel 39 images/embedded pictures, enhance 42 legal to letter 42 number of copies 40 paper size 40 paper types, recommended 40 quality 41, 64 reduce 42 settings 39 specifications 74 speed 41 text, enhance 42 troubleshoot 63 Copy menu 16 correct port test, fax 48 critical error messages 17 customer support electronic 77 phone support 77 warranty 78 D dark images, troubleshoot copies 65 darken copies 42 faxes 28 Declaration of Conformity (DOC) 87 default settings control panel 11 copy 39 fax 28 deleting faxes from memory 31 dial tone test, failure 49 dial type, setting 36 distinctive ringing change 36 documentation 5 dots or streaks, troubleshoot copies 65 duty cycle 74 E ECM. See error correction mode electrical specifications 75 enhance copy, images/embeded pictures 42 environmental specifications 75 88
environmental sustainability program 84 error correction mode 29 error messages control panel 16 error reports, fax 45 error-correction mode, fax 36 F faded copies 64 faded stripes on copies, troubleshoot 6 5 fast copy quality 41 fax answer mode 8, 12 answering machine troubleshoot 69 backup fax reception 30 blocking numbers 33 button 8 clean 59 confirmation reports 44 contrast 28 darken or lighten 28 default settings 28 deleting from memory 31 dial tone test, failed 49 dial type, setting 36 distinctive ringing, change pattern 36 enter text and symbols 17 error correction mode 29 error reports 45 error-correction mode 36 forwarding 32 header 35 images/embedded pictures 26 Internet, over 38 lighten or darken 28 line condition test, failed 50 log, print 45 manual receive 29 monitor dialing 24, 25 paper size 32 parallel phone systems 13 pause 17 phone cord connection test, failed 48 phone cord too short 69 phone cord type test, failed 49 poll to receive 31 receive 29 receive, troubleshoot 66 , 67 redial options 37 reduction 33 reports 44 reprint 31 resolution 27 rings to answer 35 schedule 25 send 22 send, troubleshoot 66, 67, 69 set up 12 settings 27 settings, change 35 specifications 75 speed 37 speed-dial entries, set up 19 speed-dial groups, set up 19 test failed 46 test setu p 46 troubleshoot 65 wall ja ck test, failed 47 Fax menu 16 fax port, locating 6 Fax Resolution 7 fit to page 41 FoIP 38 fonts supported 74 forwarding faxes 32 G glass strip clean 59 grainy or white bands on copies, troubleshoot 65 graphics incomplete ly filled on copies 65 missing lines or dots 62 groups, speed-dial set up 19 H hardware, fax setup test 47 header, fax 35 help 77 see also customer support Hewlett-Packard Company notices 3 humidity specifications 75 I image/embedded picture fax 26 image/embedded pictures enhance copies 43 Internet fax, using 38 J jams media to avoid 20 jams, paper 72 jobs settings 11 junk fax mode 33 K keypad 8 keypad, control panel enter text and symbols 17 L language, HP Fax 74 left arrow 8 legal paper copy 40 load 8 letter paper copy 40 load 8 light images, troubleshoot copies 65 lighten copies 42 faxes 28 Lighter/ Darker 7 lights, control panel 7 line condition test, fax 50 lines copies, troubleshoot 65 load A4 paper 8 full-size paper 8 legal paper 8 letter paper 8 originals in ADF (autom atic document feeder) 10 Index 89
log, fax print 45 M maintenance align print cartridges 55 clean glass strip 59 clean print cartridges 55 clean white strip 60 replace print cartridges 52 manual faxing receive 29 send 22, 24 margins setting, specifications 21 media ADF capacity 10 HP, order 73 selecting 20 skewed pages 63 specifications 21 supported sizes 21 troubleshoot feeding 63 types and weights supported 21 memory deleting faxes 31 reprint faxes 31 save faxes 30 specifications 74 menus, control pane l 16 missing lines or dots, troubleshoot 62 monitor dialing 24, 25 multi-feeds, troubleshoot 63 N noise information 75 normal copy quality 41 number of copies 40 O OK butt on 8 one-touch speed dial buttons 8 operating environment specifications 75 originals load ADF (automatic document feeder) 10 output tray locating 6 P packing the HP Fax 79 pages per month (duty cycle) 74 paper jams 71, 72 legal to letter copy 42 recommended copy types 40 size, set for fax 32 paper size copy setting 40 paper-feed problems, troubleshoot 63 parallel phone sys tems countries/regions with 13 PCL 3 support 74 phone cord connected to correct port test failed 48 correct type test fa iled 49 extend 69 phone customer support 77 phone line, answer ring pattern 36 phone support 78 phone support period period for support 78 phone, fax from receive 29 send, 22 photo media guidelines 20 photo paper copy 40 poll to receive fax 31 powe r specifications 7 5 troubleshoot 61 power input, locating 6 print fax logs 45 fax reports 44 faxes 31 speed-dial entries 20 troubleshoot 61 print cartridges align 55 clean 55 clean contacts 56 clean ink nozzle area 57 handle 52 order online 73 part names 52 part numbers 51, 73 replace 52 supported 74 yields 74 print quality troubleshoot 62 processor specifications 74 pulse dialing 36 Q quali ty, copy 41 quality, troubleshoot copy 64 print 62 R rear access panel illustration 6 receive faxes answer mode 12 automatically 29 blocking numbers 33 forwarding 32 manually 29 polling 31 rings to answer 35 troubleshoot 66, 67 recycle ink cartridges 84 redial options, setting 37 Redial/Pause 8 reduce fax 33 reduce/enlarge copies resize to fit letter 42 resize to fit letter or A 4 41 regulatory information 81 regulatory model number 84 replace print cartridges 52 reports confirmation, fax 44 conrol panel button 7 error, f ax 45 fax test failed 46 reprint faxes from memory 31 resolution, fax 27 right arrow 8 rings to answer 35 90
S save default settings 11 faxes in memory 30 scan glass clean strip 59 schedule fax 25 send faxes basic fax 11 color fax 26 manually 22 memory , from 24 monitor dialing 24, 25 schedule 25 troubleshoot 66, 67, 69 serial phone systems countries/regions with 13 settings administrator 44 control panel 11 copy 39 fax 27 speed, fax 37 setup button 8 distinctive ringing 36 fax 12 fax, with parallel phone systems 13 test fax 46 troubleshoot 70 setup poster 5 shipping the HP Fax 78 size troubleshoot copy 64 skew, troubleshoot copy 65 print 63 sound pressure 75 specifications acoustic emissions 75 electrical 75 medi a 21 operating environment 75 physical 73 processor and memory 74 storage environment 75 speed copy 41 Speed Dial button 7 speed dial fax nu mbers, set up 19 groups, set up 19 one-touch buttons 8 print and view 20 send fax 11 status messages 16 storage environment specifications 75 streaks, troubleshoot copies 65 subscriber identification code 35 supplies order online 73 yields 74 support. See customer support support process 78 symbols, enter 17 T technical information copy specifications 74 fax specifications 75 telephone customer support 77 telephone line, answer ring patte rn 36 telephone wall jack, fa x 47 telephone, fax from receive 29 send 22 temperature specifications 75 tests, fax dial tone, failed 49 failed 46 fax line condition 50 fax phone cord type test failed 49 hardware, failed 47 port connection, failed 48 setup 46 telephone wall jac k 47 text enhance on copies 42 enter from control panel 17 incomplete ly filled on copies 65 splotchy on copies 65 troubleshoot 62 unclear on copies, troubleshoot 65 tone dialing 36 transparencies copy 40 trays capacities 21 loca ting 6 media sizes supported 21 media types and weights supported 21 paper guides illustration 6 troubleshoot feeding 63 troubleshoot answering machines 69 blank pages printed 61 bleeding colors 62 control panel messages 16 copy 63 copy quality 64 fax 65 fax dial tone test failed 49 fax hard ware test failed 47 fax line test failed 50 fax phone cord connection test failed 48 fax phone cord type test failed 49 fax tests 46 fax wall jack test, failed 47 jams, paper 72 media not picked up from tray 63 missing lines or dots 62 multiple pages are picked 63 paper-feed problems 63 power 61 print 61 print quality 62 receive faxes 66, 67 send faxes 66, 67, 69 setup 70 skewed copies 65 skewed pages 63 tips 61 V vertical stripes on copies, troubleshoot 6 5 view speed-dial entries 20 voltage specifications 75 W wall jack tes t , f ax 47 warning messages 16 Index 91
warranty 78 Web sites customer support 77 environmental programs 84 order supplies 73 supply yield data sheet 74 white bands or stripes, troubleshoot copies 65 white strip, clean 60 92
www .hp.com © 200 8 Hewlett-P ac k ard De velopment Compan y , L.P . *CB820-90001* *CB820-90001* CB820-90001 P r i n t e d i n Germany