HP 435816-001 Getting Started
Get ting Star ted HP Bu sines s Not ebook P C Doc ument P art Number: 4 3 5 8 1 6 -00 1 Mar ch 200 7 This guide explains ho w to set up your hardware and software, and begin using the computer in W indows®.
© Copyright 2007 He wlett-Packard Dev elopment Company , L.P . W indows is a U.S. re gistered tr ademark of Microsoft Corporation. Bluetooth is a trademark o wned by its proprietor and used b y He wlett-Packard Compan y under license. The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Getting St arted HP Busine ss Not ebook P C F irst E dition: Mar ch 200 7 Doc ument P art Number : 4 3 5 8 1 6 -00 1 Pr oduct noti ce This user guide describes features that are common to most models. Some features may not be av ailable on your computer .
Cont ent s 1 First-time setup Identifying required hardware . . . . . . . . . . . . . . . . . . . . . 1â1 Setting up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . 1â3 Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1â4 Step 2: Connect the computer to external power . . . . 1â5 Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1â6 Step 4: Set up the software . . . . . . . . . . . . . . . . . . . . 1â8 Step 5: Create recovery discs (recommended) . . . . . 1â8 2 Quick tour Identifying required hardware . . . . . . . . . . . . . . . . . . . . . 2â1 Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2â2 Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . 2â3 Left-side components . . . . . . . . . . . . . . . . . . . . . . . . 2â4 Right-side components . . . . . . . . . . . . . . . . . . . . . . . 2â5 Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2â6 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . 2â7 Wireless antennae (select models only). . . . . . . . . . . 2â8 Getting Started iii
Cont en ts 3 Next steps Protecting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . 3â1 Protecting the computer from viru ses . . . . . . . . . . . . 3â1 Protecting your system files . . . . . . . . . . . . . . . . . . . 3â2 Protecting your privacy . . . . . . . . . . . . . . . . . . . . . . . 3â2 Protecting the computer from power surges . . . . . . . 3â2 Using the computer safely . . . . . . . . . . . . . . . . . . . . . 3â3 Connecting to a computer network . . . . . . . . . . . . . . . . . 3â5 Installing additional hardware and software . . . . . . . . . . 3â6 Identifying and installing hardware . . . . . . . . . . . . . . 3â6 Locating and installing software . . . . . . . . . . . . . . . . 3â6 Updating the software installed on the computer . . . . . . . 3â7 Finding the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . 3â8 Turning off the computer correctly . . . . . . . . . . . . . . . . . 3â8 4T r o u b l e s h o o t i n g Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 4â1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â2 The computer is unable to start up . . . . . . . . . . . . . . . 4â2 The computer screen is blank . . . . . . . . . . . . . . . . . . 4â3 Software is functioning abnormally . . . . . . . . . . . . . 4â4 The computer is turned on but not responding . . . . . 4â4 The computer is unusually warm. . . . . . . . . . . . . . . . 4â5 An external device is not workin g . . . . . . . . . . . . . . . 4â6 The WLAN connection is not working . . . . . . . . . . . 4â6 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â7 Contacting technical support . . . . . . . . . . . . . . . . . . . . . . 4â8 A Connect to the Internet from your home Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aâ1 Using the New Connection Wizard . . . . . . . . . . . . . . Aâ2 Choosing the type of Internet conne ction . . . . . . . . . . . . Aâ2 G e t t i n g St a r t e d iv
Cont en ts B Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . Bâ2 When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ2 Back up suggestions . . . . . . . . . . . . . . . . . . . . . . . . . Bâ3 Backing up specific files or folders . . . . . . . . . . . . . . Bâ4 Backing up the entire hard drive . . . . . . . . . . . . . . . . Bâ4 Creating recovery points . . . . . . . . . . . . . . . . . . . . . . Bâ5 Scheduling backups . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ6 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ7 Performing a recovery from the recovery discs. . . . . Bâ7 Performing a recovery from the hard drive . . . . . . . . Bâ8 C Specifications Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . Câ1 Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Index Getting Started v
1 F irst - tim e setu p Id entifying required hardw are T o set up the computer for the first time, you will need the computer , the A C adapter , the power cord, and the primary battery . â Components included with the computer may v ary b y region and by model. Getting Started 1â1
â F irst- time setup Component 1 P ow er cord 2 A C adapter 3 Primar y batter y Component 4 Countr y-specific modem adapter (select models only) 5 Modem cable (select models only) (optional f or setup) â Use only the A C adapter provided with the computer or one approv ed for this computer . Unless you use dial-up networking, the modem cable is optional for setup. 1â2 Getting Started
F irst- time setu p Set ting up the computer Computer setup in volv es the follo wing tasks: 1. Inserting the battery into the computer 2. Connecting the computer to e xternal po wer â The battery begins to charge. 3. T urning on the computer 4. Setting up the softw are 5. Creating reco very discs (recommended) â Refer to Appendix B, â Backup and reco very ,â for instructions. Ã CAUT ION: Reduce the r isk of file cor rupti on b y obse r v ing the f ollo w ing pr acti ces dur ing the har dw are and s oftwar e setup pr ocedur es: â Do not unplug the co mputer f r om e xter nal po we r . â Do not shut do wn the com puter or initi ate Sleep or Hiber nation . Getting Started 1â3
F irst- time setup Step 1 : Insert th e bat ter y T o insert a primary battery: 1. T urn the computer upside down on a flat surf ace, with the battery bay to ward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latches 2 automatically lock the battery into place. 1â4 Getting Started
F irst- time setu p Step 2 : C onnec t t he com puter to e xternal po w er â Po wer cords and A C outlets v ary in appearance by re gion and country . T o connect the computer to external A C po wer: 1. Plug the A C adapter into the po wer connector 1 on the computer . 2. Plug the po wer cord into the A C adapter 2 . 3. Plug the other end of the po wer cord into an A C outlet 3 . Getting Started 1â5
F irst- time setup When the computer recei ve s A C power , the battery be gins to charge and the battery light (on the front of the computer) turns on. When the battery is fully char ged, the battery light turns of f. Lea ve the computer connected to e xternal po wer until the battery is fully charged and the battery light turns of f. â A partially charged ne w battery can run the computer after software setup is complete, b ut battery char ge displays will not be accurate until the ne w battery has been fully charged. Step 3: T urn on t h e comp uter T o open the computer: 1. Slide the display release latch 1 to the right to release the display . 2. Raise the display 2 . 1â6 Getting Started
F irst- time setu p T o turn on the computer: » Press the power b utton 1 . The po wer light on the po wer b utton 2 turns on. Getting Started 1â7
F irst- time setup Step 4 : Set up th e s oft w are After the computer is turned on, it will go through software setup. Follo w the on-screen instructions to set up the software. Note the follo wing points: â After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time va r i e s . â During software setup, the computer may pause periodically for se veral minutes. These normal pauses are indicated b y an hourglass icon. Ã CAUT ION: If y ou ar e pr ompted to select an oper ating s ys tem language , ch oose car efull y . On some models, the languages that y ou do not choo se ar e deleted fr om the sy stem and cannot be r estor ed during soft war e set up . â T o register the operating system and the computer during software setup, the computer must be connected by an RJ-45 (netw o rk) cable to an existing netw ork that has access to the Internet. If you do not register during softw are setup, you can do so at an y time after software setup is comple te. F or more information about connecting to the Internet, refer to Appendix A, â Connect to the Internet from your home , â in this guide. Step 5: Create reco v er y disc s (recommend ed) Y ou can create a set of reco very discs of your full factory image using HP Backup & Recov ery Manager . Y ou can use the reco very discs to start up (boot) the computer and restore the operating system and software programs to f actory settings in case of system failure or instability . Refer to Appendix B, âBackup and recov ery, â for detailed instructions. 1â8 Getting Started
2 Qu ick to ur Id entifying required hardw are â Components included with the computer may v ary b y region and model. The illustrations in this chapter identify the standard features included on most computer models. Getting Started 2â1
Quic k tour To p c o m p o n e n t s Component 1 Po w e r b u t t o n 2 P ow er lights (2) 3 Inf o button (select models only) 4 Wireless b utton 5 Wireless lights (2) 6 Presentation button (select models only) 7 V olume mute b utton 8 V olume scroll zone (select models only) Component 9 Inter nal microphone (select models only) - T ouchP ad scroll zone q Finger print reader (select models only) w Right T ouchP ad button e Left T ouchP ad button r Drive light t Batter y light y T ouchP ad 2â2 Getting Started
Qui c k t our Fr ont com ponents Component 1 Wireless light 2 Po w e r l i g h t 3 Batter y light Component 4 Drive light 5 Speakers (2) 6 Displa y release latch Getting Started 2â3
Quic k tour Left -side com ponents Component 1 P ow er connector 2 Ve n t 3 USB por ts (2) 4 A udio-out (headphone) jac k Component 5 A udio-in (microphone) jac k 6 1394 por t (select models only) 7 PC Card slot 2â4 G etting Started
Qui c k t our Right -si de componen ts Component 1 Media Card Reader (select models only) 2 USB por ts (2) (select models only) Component 3 Optical drive 4 RJ-11 (modem) jack Getting Started 2â5
2â6 Getting Started Quic k tour Rea r c om p on en t s Component 1 Security cable slot 2 RJ-45 (network) jack Component 3 Exter nal monitor por t 4 S-Video-out jac k (select models only)
Qui c k t our Getting Started 2â7 Botto m co mpo nen ts Component 1 Bluetooth ® compar tment (select models only) 2 V ents ( 3) 3 Accessor y batter y connector 4 SIM slot (select models only) 5 Batter y ba y Component 6 Batter y release latches (2) 7 Docking connector (select models only) 8 Memor y module compar tment 9 WLAN module compar tment (select models only) - Hard drive ba y
2â8 Getting Started Quic k tour Wir eless antenn ae (selec t models only) Component 1 WLAN antennae (2) (select models only)* Component 2 WW AN antenna (select models only)* *The antennae are not visib le from the outside of the computer . For optimal transmission, k eep the areas immediat ely around the an tennae free from obstructions.
3 Ne x t st ep s Protectin g t he com pu ter The information in this section explains ho w your computer can be protected from damage caused by a virus, a security breach, a po wer surge, unsafe operation, or system f ailure. Protecting t h e compu ter from v iruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally . Anti virus software can detect most viruses, destroy them, and in most cases, repair any damage the y hav e caused. T o provide ongoing protection against ne wly discovered viruses, anti virus software must be k ept up to date. Norton Internet Security is preinstalled on the computer: â Y our version of Norton Internet Security includes 60 days of free updates. It is strongly recommended that you protect the computer against ne w viruses beyond 60 days b y purchasing extended update service. â For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Pr ograms > Norton Internet Security > Help and Support . â T o access Norton Internet Security , select Start > All Pr ograms > Norton Internet Security . Getting Started 3â1
Ne xt steps Protecting y our sy stem fil es The HP Backup & Recov ery Manager provides se veral w ays to back up the system and to recov er optimal system functionality . Refer to Appendix B, âBackup and recov ery, â for additional information. Pr otecting y our pri v acy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer . T o optimize the computerâ s pri v acy protection features, observ e these practices: â Keep the operating system and softw are updated. Many software updates contain security enhancements. â Use a fire wall. Fire wall softw are monitors incoming traf f ic on the computer to block messages that do not meet specif ic security criteria. Some f ire walls also monitor outgoing traf fic. Protectin g th e compu ter from po w er surges T o protect the computer from the power sur ges that may be caused by an uncertain po wer supply or an electrical storm, observe these practices: â Plug the computer power cord into an optional, high-quality surge protector . Sur ge protectors are av ailable from most computer or electronics retailers. â During an electrical storm, eith er run the computer on battery po wer or shut do wn the computer and unplug the po wer cord. â If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line. T elephone line sur ge protectors are av ailable from most computer or electronic retailers in some regions. 3â2 Getting Started
Ne xt steps Using t he com pu ter safel y à WA R N I N G : T o reduce the r isk of electr ic shoc k or damage to y our equipment , observ e these pr acti ces: â Plug the po wer cor d into an A C ou tlet that is easil y accessible at all times . â Disconnect po w er fr om the computer by un plugging the po we r cor d fr om the A C outlet (not b y unplugging the po w er cor d fr om the comput er ) . â If pro vided w ith a 3-pin attachme nt plug on y our po w er cor d, plug the cor d into a gr ounded (earthed) 3-pin outlet . Do not disa ble the po w er cor d gr ounding pin , f or e x ample , b y attaching a 2 -pin adapter . The gr ounding pin is an important saf et y featur e . à WA R N I N G : T o re duce the risk o f ser iou s injury , re ad the Safety and Com for t Gu ide. It descr ibes prope r w orkst ation se tup and pr oper postur e, health , and wor k habits f or computer us ers . The S afety and Com for t Gu ide also pr ov ide s important electr ical and mec hanical s afety info rmati on . This gui de is av ailable on the W eb at http://www .hp.com/ergo and in Help and Support . T o access the guide in Help and Su pport, select Star t > Help and Suppor t > User Guid es . Getting Started 3â3
Ne xt steps à WA R N I N G : T o av oi d potenti al discomfo rt or burns, do not bloc k the air v ents or place the comput er on y our lap f or e xtended per iods. Also , do not allo w the A C adapter to contac t the skin for e xtended per iods dur ing operati on. T he computer is desi gned to run demanding appli cations at f ull pow er . As a re sult of inc reas ed po w er consumptio n, it is nor mal for the co mputer and the A C adapter t o feel w arm or hot w hen used contin uousl y . The com puter and the A C adapter com ply w ith the user -accessible surface temp er ature limits def ined by the Inter national S tandar d fo r Safe ty of Infor mation T echnolog y E quipment (IE C 6 09 5 0) . à WA R N I N G : T o r edu ce potentia l safet y iss ues, use only th e A C adap ter or battery pr ov ided w ith the computer , a replacemen t A C adapter or battery pro vi ded by HP , or a compatible A C adapter or battery pur cha sed as an acces sory fr om HP . For more safety and re gulatory information, and for battery disposal information, refer to the Re gulatory , Safety and En vir onmental Notices located in Help and Support. T o access the notices in Help and Support, select Start > Help and Support > User Guides . 3â4 Getting Started
Ne xt steps Conn ec ting to a com pu ter net w ork The computer may ha ve the follo wing networking capabilities: â Local area network (LAN) â W ireless local area network (WLAN) â W ireless wide area network (WW AN) â Bluetooth® If you plan to connect the computer to a home of f ice LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to conn ect to a company LAN or WLAN, contact your network administrator . â The computer display must be open before you can connect to a wireless network. For information on acti v ating broadband wireless service, refer to the mobile network operator information included with your computer . If the computer has a Bluetooth de vice, you can create a personal area network (P AN) to connect to other Bluetooth-enabled de vices, such as computers, telephones, printers, headsets, speakers, and cameras. F or information on using a Bluetooth de vice, refer to Bluetooth online Help. For information on connecting the computer to the Internet, refer to Appendix A, âConnect to the Internet from your home. â Getting Started 3â5
Ne xt steps Installin g ad ditional h ard w are and soft w are Id entifying and ins talling h ard w a r e T o see a list of hardware installed on the computer , follow these steps: 1. Select Start > Computer > System properties . 2. In the left pane, click Device Manager . â W indo ws includes the User Account Control feature to improv e the security of your computer . Y ou may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing W indo ws settings. Refer to W indo ws online Help for more information. Y ou can also add hardw are or modify your de vice conf igurations using De vice Manager . T o install additional hardware, such as an optional printer , follow the instructions provided b y the hardware manufacturer to install the de vice and any required dri vers. Locatin g and installin g soft war e The computer includes software that is pro vided in the follo wing forms: â Preinstalled on y our hard drive . T o see a list of the ready-to-use software preinstalled on the computer , follo w these steps: 1. Click Start > All Pr ograms . 2. Click the program you want to open. 3â6 Getting Started
Ne xt steps â Provided on a CD or D VD . T o install a software program from a disc, follo w these steps: 1. Insert the disc into your optical dri ve. 2. When the installation wizard opens, follo w the on-screen instructions. 3. Restart the computer if prompted to do so. â Preloaded softwar e . This is software pro vided on the hard dri ve b ut not ready to use. T o locate or install preloaded software or dri vers, follo w these steps: 1. Select Start > All Pr ograms > Software Setup . 2. F ollo w the on-screen instructions and select the check box next to the softw are program or dri ver you w ant to install. â For details about using softw are included with the computer , refer to the software manuf acturerâ s instructions, which may be provided on disc, as online Help f iles, or on the manufacturerâ s W eb site. Upd a ting t he sof t w are installed on t he comp uter Most software, including the operating system, is updated frequently by the manuf acturer or provider . Important updates to the software included with the computer may ha v e been released since the computer left the factory . Getting Started 3â7
Ne xt steps Some updates may af fect the way the computer responds to optional software or e xternal de vices. Many updates pro vide security enhancements. Update the operating system and other software pro vided on the computer as soon as the computer is connected to the Internet. » T o access update links for th e operating system and other software pro vided on the computer , select Start > Help and Support . Finding t he us er guides User guides, regulatory and safety notices, and other information resources about using the computer are a v ailable through Help and Support. T o access the user guides: » Select Start > Help and Support > User Guides . T urnin g off t h e comp uter correctly Whene ver possible, turn of f the computer by using the standard shutdo wn procedure: 1. Sav e your work and close all open applications. 2. Shut down the computer through the operating system b y clicking Start , clicking the arro w next to the Lock b utton, and then clicking Shut Down . 3â8 Getting Started
Ne xt steps If you are unable to turn of f the computer with these procedures, try the follo wing emergenc y shutdown procedures in the sequence provided: Ã CAUT ION: Using one of the f ollow ing emer gency sh utdo wn pr ocedur es w ill re sult in the loss o f unsa ved inf ormatio n. â Press ctrl alt delete . Then, in the lower -right corner of the screen, click the Pow e r bu tton. â Press and hold the power b utton for at least 5 seconds. â Disconnect the computer from external po wer and remov e the battery . Getting Started 3â9
4 T r oubl eshooting T roub leshooting resource s If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: â Refer to âQuick troubleshooting, â the next section in this chapter . â Access additional information about the computer and W eb site links through Help and Support. Select Start > Help and Support . â Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. â Contact technical support for further assistance. Getting Started 4â1
T r oubleshoot ing Q uic k troubl eshooting T he com pu ter is una bl e to star t up T o turn on the computer , press the po wer b utton. When the computer is turned on, the po wer light turns on. If the computer and the po wer light are not turned on when you press the po wer b utton, adequate po wer may not be av ailable to the computer . The follo wing suggestions may help you determine why the computer will not start up: â If the computer is plugged into an A C outlet, be sure that the A C outlet is providing adequate po wer by plugging another electrical de vice into the outlet. â If the power light on the front of the computer is blinking rapidly , replace the A C adapter with one having a higher po wer rating, and then plug the adapter into an A C outlet. â Use only the AC adapter provided with the computer or one approved for this computer. â If the computer is running on batte ry po wer or is plugged into an external po wer source other than an A C outlet, plug the computer into an A C outlet using the A C adapter . Be sure the po wer cord and A C adapter connections are secure. â If the computer is running on battery power , try the follo w ing procedures in the sequence provided: â If the battery light on the front of the computer is blinking, the battery has reached a lo w battery le vel, which may not allo w the computer to start up. Plug the computer into an A C outlet using the A C adapter , start the computer , and allo w the battery to charge. â Remo ve the primary battery and optional accessory battery (if applicable) and plug the computer into an A C outlet using the A C adapter . If you can turn the computer on, one of the batteries may need to be replaced. 4â2 Getting Started
Tr o u b l e s h o o t i n g T he com pu ter sc reen is bl ank If the computer is on b ut the screen is blank: the computer may be in the Sleep state or in Hibernation; the computer may not be set to display the image on the computer screen; or the display switch may not be functioning properly . T ry the following suggestions to resolv e the issue: â T o exit Sleep or Hibernation, briefly press the po wer button. Sleep and Hibernation are ener gy-sa ving features that can turn of f the display . Sleep and Hibernation can be initiated by the system while the computer is on b ut not in use, or when the computer has reached a lo w battery le vel. T o change these and other po wer settings, select Start > Contr ol Panel > System and Maintenance > P ower Options . â T o transfer the image to the computer screen, press fn f4 . On most models, when an optional external display de vice, such as a monitor , is connected to the computer , the image can be displayed on the computer screen or the external display , or on both de vices simultaneously . When you press fn f4 repeatedly , the image alternates among the computer display , one or more external display de vices, and simultaneous display on all de vices. â Press the display switch on the co mputer to be sure that it mov es freely . The display switch is normally located on the upper -left corner of the ke yboard. Getting Started 4â3
T r oubleshoot ing Soft war e is func tionin g abnorm all y Follo w these suggestions if the software becomes unresponsi ve or responds abnormally: â Restart the computer by clicking Start , clicking the arro w next to the Lock b utton, and then clicking Restart . If you cannot restart the computer using this procedure, refer to the next section, âThe computer is turned on b ut not responding. â â Run a virus scan. For information about using the anti virus resources on the computer , refer to âProtecting the computer from virusesâ in Chapter 3, âNext steps. â T he com pu ter is turned on but not res p on di n g If the computer is turned on, b ut not responding to software or ke yboard commands, turn of f the computer b y using the standard shutdo wn procedure: 1. Sav e your work and close all open applications. 2. Shut down the computer through the operating system b y clicking Start , clicking the arro w next to the Lock b utton, and then clicking Shut Down . 4â4 Getting Started
Tr o u b l e s h o o t i n g If you are unable to shut do wn the computer with this procedure, try the follo wing emergenc y shutdown procedures in the sequence provided: Ã CAUT ION: Using one of the f ollow ing emer gency sh utdo wn pr ocedur es w ill re sult in the loss o f unsa ved inf ormatio n. â Press ctrl alt delete . Then, in the lower -right corner of the screen, click the Pow e r bu tton. â Press and hold the power b utton for at least 5 seconds. â Disconnect the computer from external po wer and remov e the battery . T h e compu ter is unusu ally w arm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be ov erheating because a vent is blocked. If you suspect that the computer is ov erheating, allow the computer to cool to room temper ature. Then be sure to keep all vents free from obstructions while you are using the computer . Ã CAUT ION: T o pr ev ent ov erheating , do not obstruc t ven ts. Us e the computer o nly on a har d, flat surf ace. Do no t allo w another har d surface , such as suc h as an adjo ining pr inter , or a so ft surface , such as pillo ws or thic k rugs or clothing , to blo ck airflo w . â The fan in the computer starts up automatically to cool internal components and pre vent o verhea ting. It is normal for the internal fan to c ycle on and of f during routine operation. Getting Started 4â5
T r oubleshoot ing A n e xte rn al de vi ce i s n ot w o rki n g Follo w these suggestions if an ex ternal de vice does not function as expected: â T urn on the device as instructed in the de vice user guide. Some de vices may not be po wered by the computer , and must be turned on before the computer is turned on. â Be sure that all device connections are secure. â Be sure that the device is recei ving electrical power . â Be sure that the device, especi ally if it is an older one, is compatible with your operating system. For compatibility information, refer to the de vice manufacturerâ s W eb site. â Be sure that the correct driv ers are installed and updated. Dri vers may be a vailable on a disc included with the de vice or on the de vice manufacturerâ s W eb site. F or more information about updating dri vers, select Start > Help and Support . T he WL AN connec tion is n ot w orking If a WLAN connection is not working as e xpected, follo w these suggestions: â Be sure that the wireless light on the computer is on. If the light is of f, press the wire less b utton to turn it on. â Be sure that the computer wireless antennae are free from obstructions. â Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on. 4â6 Getting Started
Tr o u b l e s h o o t i n g â If applicable, be sure that the wireless router (access point) is turned on and properly connected to the DSL or the cable modem. â Disconnect and then reconnect a ll cables, and turn the power of f and then back on. â For information on setting up a home wireless netw ork connection, visit http://www .hp.com/go/techcenter/wireless (English only). â For information on acti v ating broadband wireless service, refer to the mobile network operator information included with your computer . Help an d Sup port If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support . Help and Support provides the follo wing assistance: â Information about the computer , such as model and serial number , installed software, hardware components, and specif ications â Answers to questions about using the computer â Product information to help you learn to use the computer and operating system features â Updates for the operating system, device dri vers, and software pro vided on the computer â Checkups for computer functionality â Automated and interactiv e troubleshooting, repair solutions, and system recov ery procedures â Links to community forums of IT experts Getting Started 4â7
T r oubleshoot ing Con tac tin g tec hnical su ppor t If the computer is connected to the Internet, select Start > Help and Support > Contact support to get online help or to access the technical support telephone numbers. For the f astest possible resoluti on of your problem, ha ve the computer and the follo wing information a v ailable when you call or e-mail: â Product name located on the display or keyboard. â Serial number (s/n) listed on the service tag. â The service tag label is on the bottom of the computer . â T o display the service tag information on the computer screen, select Start > Help and Support > System Inf ormation . â Date the computer was purchased. â Conditions under which the problem occurred. â Error messages that hav e been displayed. â The manufacturer and model of the printer or other accessories connected to the computer . â Operating system version number and registration number . T o display the operating system version number and registration number , select Start > Help and Support > System Inf ormation . (On some models, the registration number may be identif ied in the Operating System table as the Pr oduct Id ). 4â8 Getting Started
A Conn ec t to t h e Intern et from y our h ome The computer includes hardware and softw are that allo ws you to connect to the Internet. Before you can access the Internet, you must choose an Internet service provider (ISP) and choose the type of Internet connection you want, such as broadband (wired or wireless) or dial-up. â Internet hardware and softwa re features v ary depending on the computer model and your location. C hoosin g an IS P Y ou must set up Internet service before you can connect to the Internet. The computer includes the Ne w Connection W izard to help you set up a ne w Internet account or conf igure the computer to use an existing account. Getting Started Aâ1
Connec t to the Internet f r om y our home Using t he N e w Conn ec tion Wizard The Ne w Connection W izard works under the follo wing conditions: â Y ou already ha ve an account with an ISP . â Y ou ha ve a disc from an ISP . â Y ou do not ha ve an Internet account and w ould like to select an ISP from the list provided within the wizard. â Y ou ha ve selected an unlisted ISP and the ISP has pro vided you with such information as a specif ic IP address and POP3 and SMTP settings. » T o access the Ne w Connection W izard, select Start > Help and Support . â If you are prompted within the wizard to choose between enabling or disabling the W indo ws Fire wall, choose to enable the f ire wall. C hoosin g th e t ype of Inter net connec tion Y ou can choose one or more of the follo wing methods to connect to the Internet: â Broadband service âHigh-speed Internet access is pro vided by an ISP through one of the follo wing services: â Cable modem â Digital Subscriber Line (DSL) â Satellite â Other services Broadband service may require additional hardware and/or software pro vided by the ISP . Aâ2 Getting Started
Connect to the I nternet fr om y our home â WLAN âInternet connection through a WLAN requires broadband wired service with an ISP as well as a wireless router (purchased separately). T o learn about setting up wireless access, see the HP W eb site at http://www .hp.com/go/techcenter/wireless (English only). â WW AN âThis broadband wireless connection allo ws your computer to stay connected to the Internet ov er large geographic areas while the computer is in motion, such as in a car or train. WW AN capability requires an integrated HP Broadband W ireless Module (select models only) and service from a mobile network operator . For information on acti v ating broadband wireless service, refer to the mobile network operator information included with your computer or see the HP W eb site at http://www .hp.com/go/broadbandwireless (English only). â Dial-up âY ou can access the Internet by dialing in to a service provider using a modem cable connected to the RJ-11 (modem) jack. Getting Started Aâ3
B B ac k u p and reco v er y Creating reco v er y disc s After setting up the computer for the f irst time, be sure to create a set of recov ery discs of the full factory image. The recov ery discs are used to start up (boot) the computer and recov er the operating system and software to f actory settings in case of system instability or failure. Note the follo wing guidelines before creating recov ery discs: â Y ou will need high-quality CD-R, D VD-R, or D VD R media (purchased separately). â Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup & Recovery Manager. â The computer must be connected to A C po wer during the process. â Only one set of recove ry discs can be created per computer . â Number each disc before inserting it into the optical driv e of the computer . â If necessary , you can cancel the disc creation before you ha ve f inished creating the recov ery discs. The next time you select Cr eate a set of reco very discs (Recommended) , you will be prompted to continue the disc creation. Getting Started Bâ1
Back up and r eco very T o create a set of recovery discs,: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create a set of r ecov ery discs (Recommended) , and then click Next . 4. Follo w the on-screen instructions. B ac kin g up y our inf orm ation â Y ou can only reco ver f iles that you ha ve pre viously backed up. HP recommends that you use HP Backup & Recov ery Manager to create an entire dri ve backup as soon as you set up your computer . W ith HP Backup & Recov ery Manager , you can perform the follo wing tasks: â Backing up your information regularly to protect your important system f iles â Creating system recovery points that allo w you to re verse undesirable changes to your computer by restoring the computer to an earlier state â Scheduling backups at specific interv als or ev ents Whe n to b ac k u p â On a regularly scheduled basis â Set reminders to back up your information periodically. â Before the computer is repaired or restored â Before you add or modify hardware or software Bâ2 Getting Started
Back up and reco very Back up su g ge sti on s â Create a set of recove ry discs using HP Backup & Recov ery Manager . â Create system recovery points using HP Backup & Reco very Manager , and periodically copy them to disc. â Store personal files in the Documents folder and back up these folders periodically . â Back up templates stored in their associated programs. â Sav e customized settings in a windo w , toolbar , or menu bar by taking a screen shot of your settings. The screen shot can be a time sa ver if you ha ve to reset your preferences. T o copy the screen and paste it into a word-processing document: 1. Display the screen. 2. Copy the screen. T o copy only the acti ve windo w , press alt fn prt sc . T o copy the entire screen, press fn prt sc . 3. Open a w ord-processing document, and then select Edit > Pas te . â Before you can perform backup and reco very procedures, the computer must be connected to external po wer . â Dri vers, utilities, and applicat ions installed by HP can be copied to a CD or to a D VD using HP Backup & Recov ery Manager . Getting Started Bâ3
Back up and r eco very B ac kin g up s pec ific f iles or folders Y ou can back up specif ic files or folders to the reco very partition on the hard dri ve, to an optional e xternal hard driv e, or to optical discs (CDs or D VDs). â This process will take se veral minutes, depending on the f ile size and the speed of the computer . T o back up specific f iles or folders: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create or manage backups , and then click Next. 4. Click Back up user created f iles and folders and then click Next . 5. Follo w the on-screen instructions. B ac kin g up t he en tire hard driv e When you perform a complete backup of the hard dri ve, you are sa ving the full factory image, including the W indo ws operating system, software applications, and all personal f iles and folders. â A copy of the entire hard dri ve image can be stored on another hard dri ve, on a netw ork dri ve, or on reco very discs that you create. â This process may take o ver an hour , depending on your computer speed and the amount of data being stored. Bâ4 Getting Started
Back up and reco very T o back up your entire hard driv e: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create or manage backups , and then click Next. 4. Click Create or manage Entir e Driv e Backups , and then click Next . 5. Follo w the on-screen instructions. Creating reco v er y points When you back up modif ications since your last backup, you are creating system recov ery points. This allows you to sa v e a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if you want to re verse subsequent changes made to your system. â The f irst system recov ery point, a snapshot of the entire image, is automatically created the f irst time you perform a backup. Subsequent recov ery points make a cop y of changes made after that time. HP recommends that you create recov ery points at the following times: â Before you add or extensi vely modify softw are or hardware â Periodically , whene ver the system is performing optimally â Recov ering to an earlier reco very point does not af fect data f iles or e-mails created since that recov ery point. Getting Started Bâ5
Back up and r eco very T o create a system recovery point: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create or manage backups , and then click Next. 4. Click Create or manage Recov ery P oints , and then click Next . 5. Follo w the on-screen instructions. Sc hedulin g bac k ups Use HP Backup Scheduler to schedule backups for the entire system, for recov ery points, or for specif ic f iles and folders. W ith this tool, you can schedule backups at specif ic interv als (daily , weekly or monthly) or at specif ic ev ents, such as at system restart or when you dock to an optional docking station (select models only). T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . 2. Follo w the on-screen instructions. Bâ6 Getting Started
Back up and reco very Pe r f o r m i n g a r e c o v e r y â Y ou can only reco ver f iles that you ha ve pre viously backed up. HP recommends that you use HP Backup & Recov ery Manager to create an entire dri ve backup as soon as you set up your computer . HP Backup & Recov ery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: â Recovering important f ilesâThis feature helps you reinstall important f iles without performing a full system recov ery . â Performing a full system recoveryâW ith HP Backup & Recov ery Manager , you can recov er your full factory image if you experience system f ailure or instability . HP Backup & Recov ery Manager works from a dedicated reco very partition on the hard dri ve or from reco very discs you create. P e rforming a reco v er y from t he reco v er y disc s T o perform a recovery from the reco very discs, follo w these steps: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Getting Started Bâ7
Back up and r eco very P e rforming a reco very from t he hard driv e There are 2 ways to initiate a reco very from the hard dri ve: â From within W indo ws â From the recov ery partition Initia ting a reco v er y in Windo w s T o initiate a recovery in W indows, follo w these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 3. Click Next. 4. Click Perf orm a reco very , and then click Next . 5. Follo w the on-screen instructions. Initia ting a reco v er y from th e hard driv e reco v er y partition T o initiate a recovery from the hard dri ve reco very partition, follo w these steps: 1. Back up all personal files. 2. Restart the computer , and then press f11 before the W indo ws operating system loads. 3. Click a recove ry option, and then click Next . 4. Follo w the on-screen instructions. Bâ8 Getting Started
C Spec ifi ca tions Opera ting en vir onmen t The operating en vironment information in the following table may be helpful if you plan to use or transport the computer in extreme en vironments. Factor Metric U .S. T emperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia*) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia*) -15 m to 12,192 m -50 ft to 40,000 ft *P ounds per square inch absolute (psia) is a unit of measurement f or altitude. Getting Started Câ1
Spe cifica tion s Rated inp ut po w er The po wer information in this section may be helpful if you plan to tra vel internationally with the computer . The computer operates on DC po we r , which can be supplied by an A C or a DC po wer source. Although the computer can be po wered from a standalone DC po wer source, it should be po wered only with an A C adapter or a DC po wer source supplied and approv ed by HP for use with this computer . The computer is capable of accepting DC po wer within the follo wing specif ications. Input power Rating Operating v oltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.5 A This product is designed for IT po wer systems in Norway with phase-to-phase v oltage not exceeding 240 V rms. Câ2 Getting Started
1394 port, identifying 2â4 A AC adapter connecting 1â5 identifying 1â2 accessory battery connector, identifying 2â7 altitude specifications Câ1 antivirus software 4â4 audio-in (microphone) jack, identifying 2â4 audio-out (headphone) jack, identifying 2â4 B battery charging 1â6 indentifying 1â2 inserting 1â4 battery bay, identifying 2â7 battery light behavior 1â6 identifying 2â2 , 2â3 battery release latch, identifying 2â7 bays battery 2â7 hard drive 2â7 In de x Bluetooth 3â5 Bluetooth compartment, identifying 2â7 buttons info 2â2 power 1â7 , 2â2 presentation 2â2 TouchPad 2â2 volume mute 2â2 wireless 2â2 C cables and cords, power 4â2 compartments Bluetooth 2â7 memory module 2â7 WLAN 2â7 computer turn off 3â8 turn on 1â6 computer viruses 4â4 connecting the computer to external power 1â5 connecting to a computer network 3â5 Getting Started Indexâ1
Inde x connectors accessory battery 2â7 docking 2â7 power 2â4 country-specific modem adapter 1â2 D devices, external, troubleshooting 4â6 display release latch, identifying 2â3 display, switching image 4â3 docking connector, identifying 2â7 drive light, identifying 2â2 , 2â3 E environmental specifications Câ1 external devices, troubleshooting 4â6 external monitor port, identifying 2â6 F fingerprint reader, identifying 2â2 firewalls 3â2 H hard drive bay, identifying 2â7 Help and Support 4â7 Hibernation 4â3 humidity specifications Câ1 I IEC 60950 compliance 3â4 image, switching among display devices 4â3 info button, identifying 2â2 inserting the battery 1â4 internal microphone, identifying 2â2 Internet access Aâ2 J jacks audio-in (microphone) 2â4 audio-out (headphone) 2â4 RJ-11 (modem) 2â5 RJ-45 (network) jack 2â6 S-Video-out 2â6 L labels, service tag 4â8 LAN (local area network) 3â5 latches battery release 2â7 display release 2â3 lights battery 1â6 , 2â2, 2â3 drive 2â2 , 2â3 power 1â7 , 2â2, 2â3 wireless 2â2 , 2â3 locating user guides 3â8 M Media Card Reader, identifying 2â5 memory module compartment, identifying 2â7 Inde xâ2 Getting Started
Inde x modem setting up Internet service Aâ2 surge protection 3â2 modem cable 1â2 monitor, external 4â3 , 4â6 N network jack 2â6 network, connecting computer to 3â5 New Connection Wizard Aâ2 O operating environment specifications Câ1 operating system, version number 4â8 optical drive, identifying 2â5 overheating, computer 3â4 , 4â5 P PC Card slot, identifying 2â4 ports 1394 2â4 external monitor 2â6 USB 2â4 , 2â5 power running the computer on battery 1â6 turning on computer 1â7 , 4â2 power button, identifying 2â2 power connector identifying 2â4 using 1â5 power cord connecting 1â5 identifying 1â2 power light 1â7 , 4â2 power lights, identifying 2â2 , 2â3 power surge 3â2 presentation button, identifying 2â2 printer 4â6 Product Id 4â8 R rated input power specifications Câ2 registration number, operating system 4â8 regulatory information notices 3â4 Re gulatory , Safety and En vi- r onmental Notices 3â4 RJ-11 (modem) jack, identifying 2â5 RJ-45 (network) jack, identifying 2â6 S Safety and Comfort Guide 3â3 scroll zone, TouchPad 2â2 serial number, computer 4â8 service tag 4â8 seurity cable slot, identifying 2â6 SIM slot, identifying 2â7 Sleep 4â3 slot, SIM 2â7 Getting Started Indexâ3
Inde x software antivirus 3â1 setup 1â8 updates 3â7 speakers, identifying 2â3 specifications operating environment Câ1 rated input power Câ2 S-Video-out jack, identifying 2â6 T technical support 4â8 temperature safety considerations 3â4 specifications Câ1 troubleshooting 4â5 TouchPad buttons, identifying 2â2 TouchPad, identifying 2â2 TouchPad scroll zone, identifying 2â2 traveling with computer Câ2 troubleshooting display problems 4â3 external device problems 4â6 Hibernation or Sleep problems 4â3 overheating problems 4â5 resources 4â1 software problems 4â4 virus problems 4â4 wireless network problems 4â6 turning off computer 3â8 turning on computer 1â6 , 4â2 U updates, software 3â7 USB ports, identifying 2â4 , 2â5 user guides 3â8 V vents identifying 2â4 , 2â7 precautions 4â5 viruses antivirus software 3â1 computer 4â4 volume mute button, identifying 2â2 volume scroll zone, identifying 2â2 W wireless button, identifying 2â2 wireless lights, identifying 2â2 , 2â3 WLAN (wireless local area network) 3â5 WLAN antennae, identifying 2â8 WLAN module compartment 2â7 WWAN (wireless wide area network) 3â5 WWAN antenna 2â8 Inde xâ4 Getting Started
© Copyright 2007 He wlett-Packard Dev elopment Company , L.P . W indows is a U.S. re gistered tr ademark of Microsoft Corporation. Bluetooth is a trademark o wned by its proprietor and used b y He wlett-Packard Compan y under license. The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Getting St arted HP Busine ss Not ebook P C F irst E dition: Mar ch 200 7 Doc ument P art Number : 4 3 5 8 1 6 -00 1 Pr oduct noti ce This user guide describes features that are common to most models. Some features may not be av ailable on your computer .
Cont ent s 1 First-time setup Identifying required hardware . . . . . . . . . . . . . . . . . . . . . 1â1 Setting up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . 1â3 Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1â4 Step 2: Connect the computer to external power . . . . 1â5 Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1â6 Step 4: Set up the software . . . . . . . . . . . . . . . . . . . . 1â8 Step 5: Create recovery discs (recommended) . . . . . 1â8 2 Quick tour Identifying required hardware . . . . . . . . . . . . . . . . . . . . . 2â1 Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2â2 Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . 2â3 Left-side components . . . . . . . . . . . . . . . . . . . . . . . . 2â4 Right-side components . . . . . . . . . . . . . . . . . . . . . . . 2â5 Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2â6 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . 2â7 Wireless antennae (select models only). . . . . . . . . . . 2â8 Getting Started iii
Cont en ts 3 Next steps Protecting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . 3â1 Protecting the computer from viru ses . . . . . . . . . . . . 3â1 Protecting your system files . . . . . . . . . . . . . . . . . . . 3â2 Protecting your privacy . . . . . . . . . . . . . . . . . . . . . . . 3â2 Protecting the computer from power surges . . . . . . . 3â2 Using the computer safely . . . . . . . . . . . . . . . . . . . . . 3â3 Connecting to a computer network . . . . . . . . . . . . . . . . . 3â5 Installing additional hardware and software . . . . . . . . . . 3â6 Identifying and installing hardware . . . . . . . . . . . . . . 3â6 Locating and installing software . . . . . . . . . . . . . . . . 3â6 Updating the software installed on the computer . . . . . . . 3â7 Finding the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . 3â8 Turning off the computer correctly . . . . . . . . . . . . . . . . . 3â8 4T r o u b l e s h o o t i n g Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 4â1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â2 The computer is unable to start up . . . . . . . . . . . . . . . 4â2 The computer screen is blank . . . . . . . . . . . . . . . . . . 4â3 Software is functioning abnormally . . . . . . . . . . . . . 4â4 The computer is turned on but not responding . . . . . 4â4 The computer is unusually warm. . . . . . . . . . . . . . . . 4â5 An external device is not workin g . . . . . . . . . . . . . . . 4â6 The WLAN connection is not working . . . . . . . . . . . 4â6 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â7 Contacting technical support . . . . . . . . . . . . . . . . . . . . . . 4â8 A Connect to the Internet from your home Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aâ1 Using the New Connection Wizard . . . . . . . . . . . . . . Aâ2 Choosing the type of Internet conne ction . . . . . . . . . . . . Aâ2 G e t t i n g St a r t e d iv
Cont en ts B Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . Bâ2 When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ2 Back up suggestions . . . . . . . . . . . . . . . . . . . . . . . . . Bâ3 Backing up specific files or folders . . . . . . . . . . . . . . Bâ4 Backing up the entire hard drive . . . . . . . . . . . . . . . . Bâ4 Creating recovery points . . . . . . . . . . . . . . . . . . . . . . Bâ5 Scheduling backups . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ6 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ7 Performing a recovery from the recovery discs. . . . . Bâ7 Performing a recovery from the hard drive . . . . . . . . Bâ8 C Specifications Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . Câ1 Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Index Getting Started v
1 F irst - tim e setu p Id entifying required hardw are T o set up the computer for the first time, you will need the computer , the A C adapter , the power cord, and the primary battery . â Components included with the computer may v ary b y region and by model. Getting Started 1â1
â F irst- time setup Component 1 P ow er cord 2 A C adapter 3 Primar y batter y Component 4 Countr y-specific modem adapter (select models only) 5 Modem cable (select models only) (optional f or setup) â Use only the A C adapter provided with the computer or one approv ed for this computer . Unless you use dial-up networking, the modem cable is optional for setup. 1â2 Getting Started
F irst- time setu p Set ting up the computer Computer setup in volv es the follo wing tasks: 1. Inserting the battery into the computer 2. Connecting the computer to e xternal po wer â The battery begins to charge. 3. T urning on the computer 4. Setting up the softw are 5. Creating reco very discs (recommended) â Refer to Appendix B, â Backup and reco very ,â for instructions. Ã CAUT ION: Reduce the r isk of file cor rupti on b y obse r v ing the f ollo w ing pr acti ces dur ing the har dw are and s oftwar e setup pr ocedur es: â Do not unplug the co mputer f r om e xter nal po we r . â Do not shut do wn the com puter or initi ate Sleep or Hiber nation . Getting Started 1â3
F irst- time setup Step 1 : Insert th e bat ter y T o insert a primary battery: 1. T urn the computer upside down on a flat surf ace, with the battery bay to ward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latches 2 automatically lock the battery into place. 1â4 Getting Started
F irst- time setu p Step 2 : C onnec t t he com puter to e xternal po w er â Po wer cords and A C outlets v ary in appearance by re gion and country . T o connect the computer to external A C po wer: 1. Plug the A C adapter into the po wer connector 1 on the computer . 2. Plug the po wer cord into the A C adapter 2 . 3. Plug the other end of the po wer cord into an A C outlet 3 . Getting Started 1â5
F irst- time setup When the computer recei ve s A C power , the battery be gins to charge and the battery light (on the front of the computer) turns on. When the battery is fully char ged, the battery light turns of f. Lea ve the computer connected to e xternal po wer until the battery is fully charged and the battery light turns of f. â A partially charged ne w battery can run the computer after software setup is complete, b ut battery char ge displays will not be accurate until the ne w battery has been fully charged. Step 3: T urn on t h e comp uter T o open the computer: 1. Slide the display release latch 1 to the right to release the display . 2. Raise the display 2 . 1â6 Getting Started
F irst- time setu p T o turn on the computer: » Press the power b utton 1 . The po wer light on the po wer b utton 2 turns on. Getting Started 1â7
F irst- time setup Step 4 : Set up th e s oft w are After the computer is turned on, it will go through software setup. Follo w the on-screen instructions to set up the software. Note the follo wing points: â After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time va r i e s . â During software setup, the computer may pause periodically for se veral minutes. These normal pauses are indicated b y an hourglass icon. Ã CAUT ION: If y ou ar e pr ompted to select an oper ating s ys tem language , ch oose car efull y . On some models, the languages that y ou do not choo se ar e deleted fr om the sy stem and cannot be r estor ed during soft war e set up . â T o register the operating system and the computer during software setup, the computer must be connected by an RJ-45 (netw o rk) cable to an existing netw ork that has access to the Internet. If you do not register during softw are setup, you can do so at an y time after software setup is comple te. F or more information about connecting to the Internet, refer to Appendix A, â Connect to the Internet from your home , â in this guide. Step 5: Create reco v er y disc s (recommend ed) Y ou can create a set of reco very discs of your full factory image using HP Backup & Recov ery Manager . Y ou can use the reco very discs to start up (boot) the computer and restore the operating system and software programs to f actory settings in case of system failure or instability . Refer to Appendix B, âBackup and recov ery, â for detailed instructions. 1â8 Getting Started
2 Qu ick to ur Id entifying required hardw are â Components included with the computer may v ary b y region and model. The illustrations in this chapter identify the standard features included on most computer models. Getting Started 2â1
Quic k tour To p c o m p o n e n t s Component 1 Po w e r b u t t o n 2 P ow er lights (2) 3 Inf o button (select models only) 4 Wireless b utton 5 Wireless lights (2) 6 Presentation button (select models only) 7 V olume mute b utton 8 V olume scroll zone (select models only) Component 9 Inter nal microphone (select models only) - T ouchP ad scroll zone q Finger print reader (select models only) w Right T ouchP ad button e Left T ouchP ad button r Drive light t Batter y light y T ouchP ad 2â2 Getting Started
Qui c k t our Fr ont com ponents Component 1 Wireless light 2 Po w e r l i g h t 3 Batter y light Component 4 Drive light 5 Speakers (2) 6 Displa y release latch Getting Started 2â3
Quic k tour Left -side com ponents Component 1 P ow er connector 2 Ve n t 3 USB por ts (2) 4 A udio-out (headphone) jac k Component 5 A udio-in (microphone) jac k 6 1394 por t (select models only) 7 PC Card slot 2â4 G etting Started
Qui c k t our Right -si de componen ts Component 1 Media Card Reader (select models only) 2 USB por ts (2) (select models only) Component 3 Optical drive 4 RJ-11 (modem) jack Getting Started 2â5
2â6 Getting Started Quic k tour Rea r c om p on en t s Component 1 Security cable slot 2 RJ-45 (network) jack Component 3 Exter nal monitor por t 4 S-Video-out jac k (select models only)
Qui c k t our Getting Started 2â7 Botto m co mpo nen ts Component 1 Bluetooth ® compar tment (select models only) 2 V ents ( 3) 3 Accessor y batter y connector 4 SIM slot (select models only) 5 Batter y ba y Component 6 Batter y release latches (2) 7 Docking connector (select models only) 8 Memor y module compar tment 9 WLAN module compar tment (select models only) - Hard drive ba y
2â8 Getting Started Quic k tour Wir eless antenn ae (selec t models only) Component 1 WLAN antennae (2) (select models only)* Component 2 WW AN antenna (select models only)* *The antennae are not visib le from the outside of the computer . For optimal transmission, k eep the areas immediat ely around the an tennae free from obstructions.
3 Ne x t st ep s Protectin g t he com pu ter The information in this section explains ho w your computer can be protected from damage caused by a virus, a security breach, a po wer surge, unsafe operation, or system f ailure. Protecting t h e compu ter from v iruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally . Anti virus software can detect most viruses, destroy them, and in most cases, repair any damage the y hav e caused. T o provide ongoing protection against ne wly discovered viruses, anti virus software must be k ept up to date. Norton Internet Security is preinstalled on the computer: â Y our version of Norton Internet Security includes 60 days of free updates. It is strongly recommended that you protect the computer against ne w viruses beyond 60 days b y purchasing extended update service. â For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Pr ograms > Norton Internet Security > Help and Support . â T o access Norton Internet Security , select Start > All Pr ograms > Norton Internet Security . Getting Started 3â1
Ne xt steps Protecting y our sy stem fil es The HP Backup & Recov ery Manager provides se veral w ays to back up the system and to recov er optimal system functionality . Refer to Appendix B, âBackup and recov ery, â for additional information. Pr otecting y our pri v acy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer . T o optimize the computerâ s pri v acy protection features, observ e these practices: â Keep the operating system and softw are updated. Many software updates contain security enhancements. â Use a fire wall. Fire wall softw are monitors incoming traf f ic on the computer to block messages that do not meet specif ic security criteria. Some f ire walls also monitor outgoing traf fic. Protectin g th e compu ter from po w er surges T o protect the computer from the power sur ges that may be caused by an uncertain po wer supply or an electrical storm, observe these practices: â Plug the computer power cord into an optional, high-quality surge protector . Sur ge protectors are av ailable from most computer or electronics retailers. â During an electrical storm, eith er run the computer on battery po wer or shut do wn the computer and unplug the po wer cord. â If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line. T elephone line sur ge protectors are av ailable from most computer or electronic retailers in some regions. 3â2 Getting Started
Ne xt steps Using t he com pu ter safel y à WA R N I N G : T o reduce the r isk of electr ic shoc k or damage to y our equipment , observ e these pr acti ces: â Plug the po wer cor d into an A C ou tlet that is easil y accessible at all times . â Disconnect po w er fr om the computer by un plugging the po we r cor d fr om the A C outlet (not b y unplugging the po w er cor d fr om the comput er ) . â If pro vided w ith a 3-pin attachme nt plug on y our po w er cor d, plug the cor d into a gr ounded (earthed) 3-pin outlet . Do not disa ble the po w er cor d gr ounding pin , f or e x ample , b y attaching a 2 -pin adapter . The gr ounding pin is an important saf et y featur e . à WA R N I N G : T o re duce the risk o f ser iou s injury , re ad the Safety and Com for t Gu ide. It descr ibes prope r w orkst ation se tup and pr oper postur e, health , and wor k habits f or computer us ers . The S afety and Com for t Gu ide also pr ov ide s important electr ical and mec hanical s afety info rmati on . This gui de is av ailable on the W eb at http://www .hp.com/ergo and in Help and Support . T o access the guide in Help and Su pport, select Star t > Help and Suppor t > User Guid es . Getting Started 3â3
Ne xt steps à WA R N I N G : T o av oi d potenti al discomfo rt or burns, do not bloc k the air v ents or place the comput er on y our lap f or e xtended per iods. Also , do not allo w the A C adapter to contac t the skin for e xtended per iods dur ing operati on. T he computer is desi gned to run demanding appli cations at f ull pow er . As a re sult of inc reas ed po w er consumptio n, it is nor mal for the co mputer and the A C adapter t o feel w arm or hot w hen used contin uousl y . The com puter and the A C adapter com ply w ith the user -accessible surface temp er ature limits def ined by the Inter national S tandar d fo r Safe ty of Infor mation T echnolog y E quipment (IE C 6 09 5 0) . à WA R N I N G : T o r edu ce potentia l safet y iss ues, use only th e A C adap ter or battery pr ov ided w ith the computer , a replacemen t A C adapter or battery pro vi ded by HP , or a compatible A C adapter or battery pur cha sed as an acces sory fr om HP . For more safety and re gulatory information, and for battery disposal information, refer to the Re gulatory , Safety and En vir onmental Notices located in Help and Support. T o access the notices in Help and Support, select Start > Help and Support > User Guides . 3â4 Getting Started
Ne xt steps Conn ec ting to a com pu ter net w ork The computer may ha ve the follo wing networking capabilities: â Local area network (LAN) â W ireless local area network (WLAN) â W ireless wide area network (WW AN) â Bluetooth® If you plan to connect the computer to a home of f ice LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to conn ect to a company LAN or WLAN, contact your network administrator . â The computer display must be open before you can connect to a wireless network. For information on acti v ating broadband wireless service, refer to the mobile network operator information included with your computer . If the computer has a Bluetooth de vice, you can create a personal area network (P AN) to connect to other Bluetooth-enabled de vices, such as computers, telephones, printers, headsets, speakers, and cameras. F or information on using a Bluetooth de vice, refer to Bluetooth online Help. For information on connecting the computer to the Internet, refer to Appendix A, âConnect to the Internet from your home. â Getting Started 3â5
Ne xt steps Installin g ad ditional h ard w are and soft w are Id entifying and ins talling h ard w a r e T o see a list of hardware installed on the computer , follow these steps: 1. Select Start > Computer > System properties . 2. In the left pane, click Device Manager . â W indo ws includes the User Account Control feature to improv e the security of your computer . Y ou may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing W indo ws settings. Refer to W indo ws online Help for more information. Y ou can also add hardw are or modify your de vice conf igurations using De vice Manager . T o install additional hardware, such as an optional printer , follow the instructions provided b y the hardware manufacturer to install the de vice and any required dri vers. Locatin g and installin g soft war e The computer includes software that is pro vided in the follo wing forms: â Preinstalled on y our hard drive . T o see a list of the ready-to-use software preinstalled on the computer , follo w these steps: 1. Click Start > All Pr ograms . 2. Click the program you want to open. 3â6 Getting Started
Ne xt steps â Provided on a CD or D VD . T o install a software program from a disc, follo w these steps: 1. Insert the disc into your optical dri ve. 2. When the installation wizard opens, follo w the on-screen instructions. 3. Restart the computer if prompted to do so. â Preloaded softwar e . This is software pro vided on the hard dri ve b ut not ready to use. T o locate or install preloaded software or dri vers, follo w these steps: 1. Select Start > All Pr ograms > Software Setup . 2. F ollo w the on-screen instructions and select the check box next to the softw are program or dri ver you w ant to install. â For details about using softw are included with the computer , refer to the software manuf acturerâ s instructions, which may be provided on disc, as online Help f iles, or on the manufacturerâ s W eb site. Upd a ting t he sof t w are installed on t he comp uter Most software, including the operating system, is updated frequently by the manuf acturer or provider . Important updates to the software included with the computer may ha v e been released since the computer left the factory . Getting Started 3â7
Ne xt steps Some updates may af fect the way the computer responds to optional software or e xternal de vices. Many updates pro vide security enhancements. Update the operating system and other software pro vided on the computer as soon as the computer is connected to the Internet. » T o access update links for th e operating system and other software pro vided on the computer , select Start > Help and Support . Finding t he us er guides User guides, regulatory and safety notices, and other information resources about using the computer are a v ailable through Help and Support. T o access the user guides: » Select Start > Help and Support > User Guides . T urnin g off t h e comp uter correctly Whene ver possible, turn of f the computer by using the standard shutdo wn procedure: 1. Sav e your work and close all open applications. 2. Shut down the computer through the operating system b y clicking Start , clicking the arro w next to the Lock b utton, and then clicking Shut Down . 3â8 Getting Started
Ne xt steps If you are unable to turn of f the computer with these procedures, try the follo wing emergenc y shutdown procedures in the sequence provided: Ã CAUT ION: Using one of the f ollow ing emer gency sh utdo wn pr ocedur es w ill re sult in the loss o f unsa ved inf ormatio n. â Press ctrl alt delete . Then, in the lower -right corner of the screen, click the Pow e r bu tton. â Press and hold the power b utton for at least 5 seconds. â Disconnect the computer from external po wer and remov e the battery . Getting Started 3â9
4 T r oubl eshooting T roub leshooting resource s If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: â Refer to âQuick troubleshooting, â the next section in this chapter . â Access additional information about the computer and W eb site links through Help and Support. Select Start > Help and Support . â Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. â Contact technical support for further assistance. Getting Started 4â1
T r oubleshoot ing Q uic k troubl eshooting T he com pu ter is una bl e to star t up T o turn on the computer , press the po wer b utton. When the computer is turned on, the po wer light turns on. If the computer and the po wer light are not turned on when you press the po wer b utton, adequate po wer may not be av ailable to the computer . The follo wing suggestions may help you determine why the computer will not start up: â If the computer is plugged into an A C outlet, be sure that the A C outlet is providing adequate po wer by plugging another electrical de vice into the outlet. â If the power light on the front of the computer is blinking rapidly , replace the A C adapter with one having a higher po wer rating, and then plug the adapter into an A C outlet. â Use only the AC adapter provided with the computer or one approved for this computer. â If the computer is running on batte ry po wer or is plugged into an external po wer source other than an A C outlet, plug the computer into an A C outlet using the A C adapter . Be sure the po wer cord and A C adapter connections are secure. â If the computer is running on battery power , try the follo w ing procedures in the sequence provided: â If the battery light on the front of the computer is blinking, the battery has reached a lo w battery le vel, which may not allo w the computer to start up. Plug the computer into an A C outlet using the A C adapter , start the computer , and allo w the battery to charge. â Remo ve the primary battery and optional accessory battery (if applicable) and plug the computer into an A C outlet using the A C adapter . If you can turn the computer on, one of the batteries may need to be replaced. 4â2 Getting Started
Tr o u b l e s h o o t i n g T he com pu ter sc reen is bl ank If the computer is on b ut the screen is blank: the computer may be in the Sleep state or in Hibernation; the computer may not be set to display the image on the computer screen; or the display switch may not be functioning properly . T ry the following suggestions to resolv e the issue: â T o exit Sleep or Hibernation, briefly press the po wer button. Sleep and Hibernation are ener gy-sa ving features that can turn of f the display . Sleep and Hibernation can be initiated by the system while the computer is on b ut not in use, or when the computer has reached a lo w battery le vel. T o change these and other po wer settings, select Start > Contr ol Panel > System and Maintenance > P ower Options . â T o transfer the image to the computer screen, press fn f4 . On most models, when an optional external display de vice, such as a monitor , is connected to the computer , the image can be displayed on the computer screen or the external display , or on both de vices simultaneously . When you press fn f4 repeatedly , the image alternates among the computer display , one or more external display de vices, and simultaneous display on all de vices. â Press the display switch on the co mputer to be sure that it mov es freely . The display switch is normally located on the upper -left corner of the ke yboard. Getting Started 4â3
T r oubleshoot ing Soft war e is func tionin g abnorm all y Follo w these suggestions if the software becomes unresponsi ve or responds abnormally: â Restart the computer by clicking Start , clicking the arro w next to the Lock b utton, and then clicking Restart . If you cannot restart the computer using this procedure, refer to the next section, âThe computer is turned on b ut not responding. â â Run a virus scan. For information about using the anti virus resources on the computer , refer to âProtecting the computer from virusesâ in Chapter 3, âNext steps. â T he com pu ter is turned on but not res p on di n g If the computer is turned on, b ut not responding to software or ke yboard commands, turn of f the computer b y using the standard shutdo wn procedure: 1. Sav e your work and close all open applications. 2. Shut down the computer through the operating system b y clicking Start , clicking the arro w next to the Lock b utton, and then clicking Shut Down . 4â4 Getting Started
Tr o u b l e s h o o t i n g If you are unable to shut do wn the computer with this procedure, try the follo wing emergenc y shutdown procedures in the sequence provided: Ã CAUT ION: Using one of the f ollow ing emer gency sh utdo wn pr ocedur es w ill re sult in the loss o f unsa ved inf ormatio n. â Press ctrl alt delete . Then, in the lower -right corner of the screen, click the Pow e r bu tton. â Press and hold the power b utton for at least 5 seconds. â Disconnect the computer from external po wer and remov e the battery . T h e compu ter is unusu ally w arm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be ov erheating because a vent is blocked. If you suspect that the computer is ov erheating, allow the computer to cool to room temper ature. Then be sure to keep all vents free from obstructions while you are using the computer . Ã CAUT ION: T o pr ev ent ov erheating , do not obstruc t ven ts. Us e the computer o nly on a har d, flat surf ace. Do no t allo w another har d surface , such as suc h as an adjo ining pr inter , or a so ft surface , such as pillo ws or thic k rugs or clothing , to blo ck airflo w . â The fan in the computer starts up automatically to cool internal components and pre vent o verhea ting. It is normal for the internal fan to c ycle on and of f during routine operation. Getting Started 4â5
T r oubleshoot ing A n e xte rn al de vi ce i s n ot w o rki n g Follo w these suggestions if an ex ternal de vice does not function as expected: â T urn on the device as instructed in the de vice user guide. Some de vices may not be po wered by the computer , and must be turned on before the computer is turned on. â Be sure that all device connections are secure. â Be sure that the device is recei ving electrical power . â Be sure that the device, especi ally if it is an older one, is compatible with your operating system. For compatibility information, refer to the de vice manufacturerâ s W eb site. â Be sure that the correct driv ers are installed and updated. Dri vers may be a vailable on a disc included with the de vice or on the de vice manufacturerâ s W eb site. F or more information about updating dri vers, select Start > Help and Support . T he WL AN connec tion is n ot w orking If a WLAN connection is not working as e xpected, follo w these suggestions: â Be sure that the wireless light on the computer is on. If the light is of f, press the wire less b utton to turn it on. â Be sure that the computer wireless antennae are free from obstructions. â Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on. 4â6 Getting Started
Tr o u b l e s h o o t i n g â If applicable, be sure that the wireless router (access point) is turned on and properly connected to the DSL or the cable modem. â Disconnect and then reconnect a ll cables, and turn the power of f and then back on. â For information on setting up a home wireless netw ork connection, visit http://www .hp.com/go/techcenter/wireless (English only). â For information on acti v ating broadband wireless service, refer to the mobile network operator information included with your computer . Help an d Sup port If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support . Help and Support provides the follo wing assistance: â Information about the computer , such as model and serial number , installed software, hardware components, and specif ications â Answers to questions about using the computer â Product information to help you learn to use the computer and operating system features â Updates for the operating system, device dri vers, and software pro vided on the computer â Checkups for computer functionality â Automated and interactiv e troubleshooting, repair solutions, and system recov ery procedures â Links to community forums of IT experts Getting Started 4â7
T r oubleshoot ing Con tac tin g tec hnical su ppor t If the computer is connected to the Internet, select Start > Help and Support > Contact support to get online help or to access the technical support telephone numbers. For the f astest possible resoluti on of your problem, ha ve the computer and the follo wing information a v ailable when you call or e-mail: â Product name located on the display or keyboard. â Serial number (s/n) listed on the service tag. â The service tag label is on the bottom of the computer . â T o display the service tag information on the computer screen, select Start > Help and Support > System Inf ormation . â Date the computer was purchased. â Conditions under which the problem occurred. â Error messages that hav e been displayed. â The manufacturer and model of the printer or other accessories connected to the computer . â Operating system version number and registration number . T o display the operating system version number and registration number , select Start > Help and Support > System Inf ormation . (On some models, the registration number may be identif ied in the Operating System table as the Pr oduct Id ). 4â8 Getting Started
A Conn ec t to t h e Intern et from y our h ome The computer includes hardware and softw are that allo ws you to connect to the Internet. Before you can access the Internet, you must choose an Internet service provider (ISP) and choose the type of Internet connection you want, such as broadband (wired or wireless) or dial-up. â Internet hardware and softwa re features v ary depending on the computer model and your location. C hoosin g an IS P Y ou must set up Internet service before you can connect to the Internet. The computer includes the Ne w Connection W izard to help you set up a ne w Internet account or conf igure the computer to use an existing account. Getting Started Aâ1
Connec t to the Internet f r om y our home Using t he N e w Conn ec tion Wizard The Ne w Connection W izard works under the follo wing conditions: â Y ou already ha ve an account with an ISP . â Y ou ha ve a disc from an ISP . â Y ou do not ha ve an Internet account and w ould like to select an ISP from the list provided within the wizard. â Y ou ha ve selected an unlisted ISP and the ISP has pro vided you with such information as a specif ic IP address and POP3 and SMTP settings. » T o access the Ne w Connection W izard, select Start > Help and Support . â If you are prompted within the wizard to choose between enabling or disabling the W indo ws Fire wall, choose to enable the f ire wall. C hoosin g th e t ype of Inter net connec tion Y ou can choose one or more of the follo wing methods to connect to the Internet: â Broadband service âHigh-speed Internet access is pro vided by an ISP through one of the follo wing services: â Cable modem â Digital Subscriber Line (DSL) â Satellite â Other services Broadband service may require additional hardware and/or software pro vided by the ISP . Aâ2 Getting Started
Connect to the I nternet fr om y our home â WLAN âInternet connection through a WLAN requires broadband wired service with an ISP as well as a wireless router (purchased separately). T o learn about setting up wireless access, see the HP W eb site at http://www .hp.com/go/techcenter/wireless (English only). â WW AN âThis broadband wireless connection allo ws your computer to stay connected to the Internet ov er large geographic areas while the computer is in motion, such as in a car or train. WW AN capability requires an integrated HP Broadband W ireless Module (select models only) and service from a mobile network operator . For information on acti v ating broadband wireless service, refer to the mobile network operator information included with your computer or see the HP W eb site at http://www .hp.com/go/broadbandwireless (English only). â Dial-up âY ou can access the Internet by dialing in to a service provider using a modem cable connected to the RJ-11 (modem) jack. Getting Started Aâ3
B B ac k u p and reco v er y Creating reco v er y disc s After setting up the computer for the f irst time, be sure to create a set of recov ery discs of the full factory image. The recov ery discs are used to start up (boot) the computer and recov er the operating system and software to f actory settings in case of system instability or failure. Note the follo wing guidelines before creating recov ery discs: â Y ou will need high-quality CD-R, D VD-R, or D VD R media (purchased separately). â Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup & Recovery Manager. â The computer must be connected to A C po wer during the process. â Only one set of recove ry discs can be created per computer . â Number each disc before inserting it into the optical driv e of the computer . â If necessary , you can cancel the disc creation before you ha ve f inished creating the recov ery discs. The next time you select Cr eate a set of reco very discs (Recommended) , you will be prompted to continue the disc creation. Getting Started Bâ1
Back up and r eco very T o create a set of recovery discs,: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create a set of r ecov ery discs (Recommended) , and then click Next . 4. Follo w the on-screen instructions. B ac kin g up y our inf orm ation â Y ou can only reco ver f iles that you ha ve pre viously backed up. HP recommends that you use HP Backup & Recov ery Manager to create an entire dri ve backup as soon as you set up your computer . W ith HP Backup & Recov ery Manager , you can perform the follo wing tasks: â Backing up your information regularly to protect your important system f iles â Creating system recovery points that allo w you to re verse undesirable changes to your computer by restoring the computer to an earlier state â Scheduling backups at specific interv als or ev ents Whe n to b ac k u p â On a regularly scheduled basis â Set reminders to back up your information periodically. â Before the computer is repaired or restored â Before you add or modify hardware or software Bâ2 Getting Started
Back up and reco very Back up su g ge sti on s â Create a set of recove ry discs using HP Backup & Recov ery Manager . â Create system recovery points using HP Backup & Reco very Manager , and periodically copy them to disc. â Store personal files in the Documents folder and back up these folders periodically . â Back up templates stored in their associated programs. â Sav e customized settings in a windo w , toolbar , or menu bar by taking a screen shot of your settings. The screen shot can be a time sa ver if you ha ve to reset your preferences. T o copy the screen and paste it into a word-processing document: 1. Display the screen. 2. Copy the screen. T o copy only the acti ve windo w , press alt fn prt sc . T o copy the entire screen, press fn prt sc . 3. Open a w ord-processing document, and then select Edit > Pas te . â Before you can perform backup and reco very procedures, the computer must be connected to external po wer . â Dri vers, utilities, and applicat ions installed by HP can be copied to a CD or to a D VD using HP Backup & Recov ery Manager . Getting Started Bâ3
Back up and r eco very B ac kin g up s pec ific f iles or folders Y ou can back up specif ic files or folders to the reco very partition on the hard dri ve, to an optional e xternal hard driv e, or to optical discs (CDs or D VDs). â This process will take se veral minutes, depending on the f ile size and the speed of the computer . T o back up specific f iles or folders: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create or manage backups , and then click Next. 4. Click Back up user created f iles and folders and then click Next . 5. Follo w the on-screen instructions. B ac kin g up t he en tire hard driv e When you perform a complete backup of the hard dri ve, you are sa ving the full factory image, including the W indo ws operating system, software applications, and all personal f iles and folders. â A copy of the entire hard dri ve image can be stored on another hard dri ve, on a netw ork dri ve, or on reco very discs that you create. â This process may take o ver an hour , depending on your computer speed and the amount of data being stored. Bâ4 Getting Started
Back up and reco very T o back up your entire hard driv e: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create or manage backups , and then click Next. 4. Click Create or manage Entir e Driv e Backups , and then click Next . 5. Follo w the on-screen instructions. Creating reco v er y points When you back up modif ications since your last backup, you are creating system recov ery points. This allows you to sa v e a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if you want to re verse subsequent changes made to your system. â The f irst system recov ery point, a snapshot of the entire image, is automatically created the f irst time you perform a backup. Subsequent recov ery points make a cop y of changes made after that time. HP recommends that you create recov ery points at the following times: â Before you add or extensi vely modify softw are or hardware â Periodically , whene ver the system is performing optimally â Recov ering to an earlier reco very point does not af fect data f iles or e-mails created since that recov ery point. Getting Started Bâ5
Back up and r eco very T o create a system recovery point: 1. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 2. Click Next. 3. Click Create or manage backups , and then click Next. 4. Click Create or manage Recov ery P oints , and then click Next . 5. Follo w the on-screen instructions. Sc hedulin g bac k ups Use HP Backup Scheduler to schedule backups for the entire system, for recov ery points, or for specif ic f iles and folders. W ith this tool, you can schedule backups at specif ic interv als (daily , weekly or monthly) or at specif ic ev ents, such as at system restart or when you dock to an optional docking station (select models only). T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . 2. Follo w the on-screen instructions. Bâ6 Getting Started
Back up and reco very Pe r f o r m i n g a r e c o v e r y â Y ou can only reco ver f iles that you ha ve pre viously backed up. HP recommends that you use HP Backup & Recov ery Manager to create an entire dri ve backup as soon as you set up your computer . HP Backup & Recov ery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: â Recovering important f ilesâThis feature helps you reinstall important f iles without performing a full system recov ery . â Performing a full system recoveryâW ith HP Backup & Recov ery Manager , you can recov er your full factory image if you experience system f ailure or instability . HP Backup & Recov ery Manager works from a dedicated reco very partition on the hard dri ve or from reco very discs you create. P e rforming a reco v er y from t he reco v er y disc s T o perform a recovery from the reco very discs, follo w these steps: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Getting Started Bâ7
Back up and r eco very P e rforming a reco very from t he hard driv e There are 2 ways to initiate a reco very from the hard dri ve: â From within W indo ws â From the recov ery partition Initia ting a reco v er y in Windo w s T o initiate a recovery in W indows, follo w these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Reco very > Backup & Recov ery Manager . 3. Click Next. 4. Click Perf orm a reco very , and then click Next . 5. Follo w the on-screen instructions. Initia ting a reco v er y from th e hard driv e reco v er y partition T o initiate a recovery from the hard dri ve reco very partition, follo w these steps: 1. Back up all personal files. 2. Restart the computer , and then press f11 before the W indo ws operating system loads. 3. Click a recove ry option, and then click Next . 4. Follo w the on-screen instructions. Bâ8 Getting Started
C Spec ifi ca tions Opera ting en vir onmen t The operating en vironment information in the following table may be helpful if you plan to use or transport the computer in extreme en vironments. Factor Metric U .S. T emperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia*) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia*) -15 m to 12,192 m -50 ft to 40,000 ft *P ounds per square inch absolute (psia) is a unit of measurement f or altitude. Getting Started Câ1
Spe cifica tion s Rated inp ut po w er The po wer information in this section may be helpful if you plan to tra vel internationally with the computer . The computer operates on DC po we r , which can be supplied by an A C or a DC po wer source. Although the computer can be po wered from a standalone DC po wer source, it should be po wered only with an A C adapter or a DC po wer source supplied and approv ed by HP for use with this computer . The computer is capable of accepting DC po wer within the follo wing specif ications. Input power Rating Operating v oltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.5 A This product is designed for IT po wer systems in Norway with phase-to-phase v oltage not exceeding 240 V rms. Câ2 Getting Started
1394 port, identifying 2â4 A AC adapter connecting 1â5 identifying 1â2 accessory battery connector, identifying 2â7 altitude specifications Câ1 antivirus software 4â4 audio-in (microphone) jack, identifying 2â4 audio-out (headphone) jack, identifying 2â4 B battery charging 1â6 indentifying 1â2 inserting 1â4 battery bay, identifying 2â7 battery light behavior 1â6 identifying 2â2 , 2â3 battery release latch, identifying 2â7 bays battery 2â7 hard drive 2â7 In de x Bluetooth 3â5 Bluetooth compartment, identifying 2â7 buttons info 2â2 power 1â7 , 2â2 presentation 2â2 TouchPad 2â2 volume mute 2â2 wireless 2â2 C cables and cords, power 4â2 compartments Bluetooth 2â7 memory module 2â7 WLAN 2â7 computer turn off 3â8 turn on 1â6 computer viruses 4â4 connecting the computer to external power 1â5 connecting to a computer network 3â5 Getting Started Indexâ1
Inde x connectors accessory battery 2â7 docking 2â7 power 2â4 country-specific modem adapter 1â2 D devices, external, troubleshooting 4â6 display release latch, identifying 2â3 display, switching image 4â3 docking connector, identifying 2â7 drive light, identifying 2â2 , 2â3 E environmental specifications Câ1 external devices, troubleshooting 4â6 external monitor port, identifying 2â6 F fingerprint reader, identifying 2â2 firewalls 3â2 H hard drive bay, identifying 2â7 Help and Support 4â7 Hibernation 4â3 humidity specifications Câ1 I IEC 60950 compliance 3â4 image, switching among display devices 4â3 info button, identifying 2â2 inserting the battery 1â4 internal microphone, identifying 2â2 Internet access Aâ2 J jacks audio-in (microphone) 2â4 audio-out (headphone) 2â4 RJ-11 (modem) 2â5 RJ-45 (network) jack 2â6 S-Video-out 2â6 L labels, service tag 4â8 LAN (local area network) 3â5 latches battery release 2â7 display release 2â3 lights battery 1â6 , 2â2, 2â3 drive 2â2 , 2â3 power 1â7 , 2â2, 2â3 wireless 2â2 , 2â3 locating user guides 3â8 M Media Card Reader, identifying 2â5 memory module compartment, identifying 2â7 Inde xâ2 Getting Started
Inde x modem setting up Internet service Aâ2 surge protection 3â2 modem cable 1â2 monitor, external 4â3 , 4â6 N network jack 2â6 network, connecting computer to 3â5 New Connection Wizard Aâ2 O operating environment specifications Câ1 operating system, version number 4â8 optical drive, identifying 2â5 overheating, computer 3â4 , 4â5 P PC Card slot, identifying 2â4 ports 1394 2â4 external monitor 2â6 USB 2â4 , 2â5 power running the computer on battery 1â6 turning on computer 1â7 , 4â2 power button, identifying 2â2 power connector identifying 2â4 using 1â5 power cord connecting 1â5 identifying 1â2 power light 1â7 , 4â2 power lights, identifying 2â2 , 2â3 power surge 3â2 presentation button, identifying 2â2 printer 4â6 Product Id 4â8 R rated input power specifications Câ2 registration number, operating system 4â8 regulatory information notices 3â4 Re gulatory , Safety and En vi- r onmental Notices 3â4 RJ-11 (modem) jack, identifying 2â5 RJ-45 (network) jack, identifying 2â6 S Safety and Comfort Guide 3â3 scroll zone, TouchPad 2â2 serial number, computer 4â8 service tag 4â8 seurity cable slot, identifying 2â6 SIM slot, identifying 2â7 Sleep 4â3 slot, SIM 2â7 Getting Started Indexâ3
Inde x software antivirus 3â1 setup 1â8 updates 3â7 speakers, identifying 2â3 specifications operating environment Câ1 rated input power Câ2 S-Video-out jack, identifying 2â6 T technical support 4â8 temperature safety considerations 3â4 specifications Câ1 troubleshooting 4â5 TouchPad buttons, identifying 2â2 TouchPad, identifying 2â2 TouchPad scroll zone, identifying 2â2 traveling with computer Câ2 troubleshooting display problems 4â3 external device problems 4â6 Hibernation or Sleep problems 4â3 overheating problems 4â5 resources 4â1 software problems 4â4 virus problems 4â4 wireless network problems 4â6 turning off computer 3â8 turning on computer 1â6 , 4â2 U updates, software 3â7 USB ports, identifying 2â4 , 2â5 user guides 3â8 V vents identifying 2â4 , 2â7 precautions 4â5 viruses antivirus software 3â1 computer 4â4 volume mute button, identifying 2â2 volume scroll zone, identifying 2â2 W wireless button, identifying 2â2 wireless lights, identifying 2â2 , 2â3 WLAN (wireless local area network) 3â5 WLAN antennae, identifying 2â8 WLAN module compartment 2â7 WWAN (wireless wide area network) 3â5 WWAN antenna 2â8 Inde xâ4 Getting Started