HP 443562-001 Getting Started
443562-001.book Page i Thur sday, March 15, 2007 8:47 PM Gett in g S t art ed HP Bu sines s Noteboo k P C Doc ument P art Number: 44 3 5 6 2 -00 1 June 200 7 This guide explains ho w to set up your hardw are and software, and begin using the computer in W indo ws®.
443562-001.book Page ii Thur sday, March 15, 2007 8:47 PM © Cop y r ight 200 7 He wle tt -P ack ar d Dev elopment C ompan y , L .P . W indow s is a U . S . regis ter ed tr ademark of M ic r osoft C orpor atio n. Bluetooth is a tr ademark o w ned by its pr opr ietor and u sed b y He wlett-P ack ard C ompan y under licens e . The inf ormatio n contained her ein is subj ect to c hange w ithout noti ce. The o nly w arr anties fo r HP produc ts and serv ices ar e set fo r th in the e xpre ss w arr anty statements accompan yi ng such pr oducts and serv ices . Nothing her ein should be co nstrued as cons tituting an additional w arr anty . HP shall not be liable f or technical or edit ori al err ors or omissions contained here in. Getting St ar ted HP Busine ss Not ebook P C F irst E dition: J une 200 7 Doc ument P art Number : 44 3 5 6 2 -00 1 Pr oduct noti ce This u ser gui de desc ribe s featur es that ar e common to mos t models. Some f eatur es may not be a vaila ble on yo ur computer .
443562-001.book Page iii Thur sday, March 15, 2007 8:47 PM Getting Started iii Contents 1 First-time setup Identifying required hardware . . . . . . . . . . . . . . . 1â1 Setting up the computer . . . . . . . . . . . . . . . . . . . . 1â2 Step 1: Insert the battery . . . . . . . . . . . . . . . . 1â2 Step 2: Connect the computer to external power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1â3 Step 3: Turn on the computer . . . . . . . . . . . . . 1â4 Step 4: Set up the software. . . . . . . . . . . . . . . 1â5 Step 5: Create recovery discs (recommended) . . . . . . . . . . . . . . . . . . . . . . . 1â5 2 Quick tour Identifying required hardware . . . . . . . . . . . . . . . 2â1 Top components . . . . . . . . . . . . . . . . . . . . . . 2â2 Front components . . . . . . . . . . . . . . . . . . . . . 2â3 Left-side components . . . . . . . . . . . . . . . . . . . 2â3 Right-side components . . . . . . . . . . . . . . . . . . 2â4 Rear components . . . . . . . . . . . . . . . . . . . . . 2â5 Bottom components . . . . . . . . . . . . . . . . . . . . 2â6 Display components . . . . . . . . . . . . . . . . . . . 2â7 Wireless antennae . . . . . . . . . . . . . . . . . . . . 2â8 3N e x t s t e p s Protecting the computer . . . . . . . . . . . . . . . . . . . . 3â1 Protecting the computer from viruses . . . . . . . . 3â1 Protecting your system files . . . . . . . . . . . . . . . 3â2 Protecting your privacy . . . . . . . . . . . . . . . . . 3â2 Protecting the computer from power surges. . . . 3â2 Using the computer safely . . . . . . . . . . . . . . . 3â3
443562-001.book Page iv Thur sday, March 15, 2007 8:47 PM Cont en ts Connecting to a computer network . . . . . . . . . . . . 3â4 Installing additional hardware and software . . . . . 3â5 Identifying and installing hardware . . . . . . . . . 3â5 Locating and installing software . . . . . . . . . . . 3â5 Updating the software installed on the computer. . . 3â6 Finding the user guides . . . . . . . . . . . . . . . . . . . . 3â6 Turning off the computer correctly . . . . . . . . . . . . . 3â7 4 Troubleshooting Troubleshooting resources . . . . . . . . . . . . . . . . . . 4â1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 4â1 The computer is unable to start up . . . . . . . . . . 4â1 The computer screen is blank . . . . . . . . . . . . . 4â3 Software is functioning abnormally . . . . . . . . . 4â4 The computer is unusually warm . . . . . . . . . . . 4â5 An external device is not working . . . . . . . . . . 4â5 The WLAN connection is not working . . . . . . . 4â6 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . 4â6 Contacting technical support . . . . . . . . . . . . . . . . 4â7 A Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . Aâ1 Backing up your information . . . . . . . . . . . . . . . . Aâ2 When to back up . . . . . . . . . . . . . . . . . . . . . Aâ2 Back up suggestions . . . . . . . . . . . . . . . . . . . Aâ3 Backing up specific files or folders. . . . . . . . . . Aâ3 Backing up the entire hard drive . . . . . . . . . . . Aâ4 Creating recovery points . . . . . . . . . . . . . . . . Aâ5 Scheduling backups . . . . . . . . . . . . . . . . . . . Aâ5 Performing a recovery . . . . . . . . . . . . . . . . . . . . . Aâ6 Performing a recovery from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aâ6 Performing a recovery from the hard drive . . . . Aâ7 G e t t i n g S ta r t e d iv
443562-001.book Page v Thur sday, March 15, 2007 8:47 PM Cont en ts B Specifications Operating environment . . . . . . . . . . . . . . . . . . . . Bâ1 Rated input power . . . . . . . . . . . . . . . . . . . . . . . Bâ2 Index Getting Started v
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 1 F irst-time setup Id entifying r equired har dw are T o set up the com puter f or the f irs t time , y ou w ill need the computer , the A C adapter , the po we r cord , and the primary batter y . â Co mponents inc luded with the com puter ma y v ar y b y r egion or country and by model . Component 1 Po w e r c o r d 2 A C adapter 3 Pr imar y battery Component 4 Modem cable (se lect models onl y) (optio nal for s etup) 5 Coun tr y-spec ifi c modem adapter (select mode ls only) â Use onl y the A C adapter pr ov ided w ith the compute r or one appr o ved f or this computer . â Unles s y ou use di al-up networ king, the modem cable is opti onal for setup . Getting Started 1â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM F irst- time setup Setting up t he computer Co mpute r setup in vol ve s the follo w ing tasks: 1 . Inserting the battery into the comput er 2 . Connec ting the compute r to e xter nal po w er â The battery begins to charge. 3 . T urning on the computer 4. Se tting up the softw ar e 5 . Cr eating r eco ve r y discs (r ecommended) â Refer to Appendix A,â Back up and r ecov er y ,â for instructions. Ã CA UTION: R educe the r isk of f ile corru ption b y obse r v ing the follo wing pr actice s during the har dw are and so ft w ar e setup pr ocedure s: â Do not unplug the co mputer f ro m ext ernal po wer . â Do not shut do wn the com puter or initiat e Sleep or Hibernati on. Step 1 : Insert t he bat tery T o insert a pr imar y battery: 1 . T urn the compu ter u pside do w n on a flat surf ace, w ith the batt ery bay to war d y ou . 2 . Slide the battery 1 into the battery ba y until it is seat ed. T he batter y r elease latc hes 2 aut omati cally loc k the battery into place . 1â2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM F irst- time setu p Step 2: Connec t th e computer to e xternal pow er â P o w er cor ds and A C outlets vary in appear ance by regi on and country . T o connect the com puter t o e xter nal A C po w er : 1 . P lug the A C adapter into the po w er connect or 1 on the computer . 2 . P lug the po we r cor d into the A C adapter 2 . 3 . P lug the other end of the po wer cor d into an A C outlet 3 . When the compu ter r ecei ves A C pow er , the batter y begins to c harge and the battery light (on the f r ont of the computer ) turns on . When the battery is full y ch arged , the battery light turns o ff . Lea ve the comput er connected t o e xternal po w er until the battery is full y char ged and the batter y ligh t turns off . â A partiall y char ged new battery can run the co mputer afte r softwar e setup is complet e, but ba tte r y ch ar ge displa y s w ill not be acc ur ate until the ne w battery has been full y char ged. Getting Started 1â3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM F irst- time setup Step 3: T urn on the computer T o o pen the computer: 1 . Slide the dis play r elease latc h 1 to the r ight to r eleas e the displa y . 2 . Rais e the displa y 2 . T o turn on the computer : » Pr ess the po w er button 1 . T he po w er light on the po w er button 2 turns on . 1â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Ã Step 4: Set up t he softwar e Afte r the compute r is turned on , it w ill go thr ough so ft w ar e setu p . F ollo w the on -sc ree n instru cti ons to set u p the softw ar e . Note the f ollo wing po ints: â After y ou r espond to the setu p pr ompt, y ou mu st complete the entir e setup pr ocess w ithout inte rr uption . Setup time va rie s. â During sof t war e setup, the c omputer m ay pause per iodi cally f or se ve ral min ute s. T hese n ormal pa uses ar e indicat ed b y an hour glass i con . CA UTION: If y ou are pr ompted to selec t an oper ating s ys tem language , ch oose car efull y . On some models , the languages that y ou do not c hoose ar e deleted f rom the s ys tem and cannot be r esto red dur ing softwar e setu p . F irst- time setu p â T o regis ter the oper ating s y stem and the com puter dur ing softwa re setu p , the computer m ust be connected b y an RJ- 4 5 (net w or k) cable to an e xisting ne twor k that has acces s to the Inter net . If y ou do not r eg ister during sof t war e set up , you ca n do so at a n y t im e af ter soft ware setup i s c ompl ete. Step 5: Cr eate reco very discs (recommended) Y ou can c r eate a set o f r eco ve r y discs o f y our full f actory image using HP Bac k up & Reco ve r y Manager . Y ou can us e the r eco ve r y discs t o start up (boot) the computer and r estor e the oper ating s y stem and s oftwar e progr ams to f actory settings in cas e of s ys tem f ailur e or instab ility . R ef er to Appendi x A, âBack up and r ecov er y, â for det ailed instr ucti ons. Getting Started 1â5
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 2 Qui ck t ou r Id entifying r equired har dw are â Co mponents inc luded with the co mputer ma y vary by r egion and model . The illus trati ons in this c hapter i dentif y the standar d featur es included o n most compu ter models . Getting Started 2â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Quic k tour T op components Component 1 Po w e r l i g h t s ( 2 ) 2 Po w e r b u t t o n 3 Info bu tton 4 Wi rel e ss b ut t o n 5 Pr esen tation bu tton 6 T ouc hP ad on/off button 7 V olume mute button 8 V olume scr oll z one 9 P ointing sti ck - R ight po inting sti ck button Component q HP F ingerprint Sensor w T ouc hP ad sc ro ll z one e R ight T ouchP ad but ton r Le ft T ouc hP ad button t Dr iv e light y Battery light u Wi rele ss ligh t i To u c h Pa d o Le ft pointing st ic k button 2â2 Get ting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Getting Started 2â3 Qui c k to ur Fr ont components Component 1 W ire less ligh t 2 Po w e r l i g h t 3 Batter y ligh t Component 4 Dr iv e light 5 Bluetooth® module (selec t models o nly) 6 Displa y r elease latc h Left-side components Component 1 P ow er connector 2 RJ- 1 1 (modem) jac k 3 USB po rt (po w er ed on select models) Component 4 Ve n t 5 Optical dr iv e (select mode ls only) 6 Optical dr iv e light
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Quic k tour Right-side components Co mputer f eature s vary dependin g on mo del . Re fer to one of the f ollo w ing illustr ations . Component 1 PC C ar d slot (select models only) 2 Media C ard R eader 3 1 3 9 4a por t 4 Audi o -out (headphone) jack 5 Audi o -in (mic roph one) jack Component 6 USB p or t 7 Exter nal monitor port 8 Ve n t 9 Docking connec tor 2â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Qui c k to ur Component 1 S m a r t c a rd re a d e r ( s el e c t models only) 2 Media C ard R eader 3 1 3 9 4a por t 4 Audi o -out (headphone) jack 5 Audi o -in (mic roph one) jack Component 6 USB p or t 7 Exter nal monitor port 8 Ve n t 9 Docking connec tor Rear components Component 1 RJ- 4 5 (networ k) jac k Component 2 Secur it y cab le sl ot Getting Started 2â5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM Quic k tour Bottom components Component 1 Spe aker 2 Memory module/WL AN module compartment 3 Har d dri ve ba y 4 Ve n t s ( 3 ) 5 Battery re lease latc hes ( 2) Component 6 Battery bay 7 SIM slot (insi de the batter y bay) 8 WW AN module compartment 9 Business card holder - Bluetooth com partment 2â6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Qui c k to ur Displa y components Component 1 Displa y r elease latc h 2 Inter nal displa y s wit ch Component 3 Inter nal mic r ophone 4 Amb ient li ght se nsor Getting Started 2â7
443562-001.book Page 8 Thur sday, March 15, 2007 8:47 PM Quic k tour Wi reless antennae T w o antennae send and r ecei ve w ir eless si gnals to communi cate w ith w ir eles s local ar ea netw orks (WLANs) and w irele ss w ide ar ea net w orks (WW ANs) . The antennae ar e not v isible fr om the outside o f the computer . T o see w ire less r egulatory notice s, r ef er to the sec tio n of the R egulatory , Saf ety and Env iro nmental Noti ces that applie s to y our coun tr y or r egi on. T hese no tices ar e located in Help and Support . â F or optimal tr ansmission , k eep the ar eas immediatel y around the antennae f r ee fr om obstr ucti ons. 2â8 Getting Started
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 3 Ne xt s te ps Pr otec ting th e computer T he infor mation in this sec tion e xplains ho w y our comput er can be pr otected fr om damage caus ed b y a v irus , a sec urity br eac h, a po w er sur ge , unsaf e oper ation , or s ys tem f ailur e . Pr otec ting the computer from v iruses When y ou use the com puter f or e -mail , networ k, or Int erne t acces s, y ou expo se it to comput er v iru ses that can disa ble the oper ating sy stem , applicati ons, or utiliti es or cau se them to f uncti on abnor mally . Antiv i rus soft war e c an d etect m ost viruses , d estr oy them, an d in mos t cases , repair an y damage the y hav e caused . T o pr ov ide ongoing pr otecti on against ne wl y disco ver ed v iru ses , antiv iru s softwar e mus t be k ept up to date . Norton Internet Sec urity is pr einst alled on the computer : â Y o u r ve rsio n of No r t on I nt ern et Se curi t y in cl u de s 60 d ays of f r ee updates . It is str ongl y recommended that y ou pr otect the com puter against ne w v iru ses be y ond 6 0 da ys b y pur cha sing e xtended update serv ice . â F or inf ormati on about using and u pdating Nor ton Inter net Sec urity and for pur c hasing e xtended update ser vi c e , se lect Start > All Programs > Norton Internet Security > Help and Suppor t . â T o access Norton Int ernet S ec ur it y , selec t St ar t > A ll Pr ograms > Norton Internet Security . Getting Started 3â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Ne xt steps Pr otec ting y our s ystem f iles T he HP Back up & R eco ve r y Manager pr o v ides s e ve ra l wa ys to bac k up the s y stem and to r eco ve r optimal sy stem func tionality . Re fer t o Appendi x A, âBack up and r eco very, â f or additional inf ormati on. Pr otec ting y our pri vac y When y ou use the com puter f or e -mail , networ k, or Int erne t acces s, it is pos sible fo r unauthor i z ed persons to obt ain inf ormati on about y ou or the computer . T o optimi z e the computerâs pr i vac y pr otecti on featur es, obs erve thes e pr acti ces: â K eep the oper ating sy stem and s oftwar e updated . Many so ft w ar e updates con tain sec urity enhancements . â Us e a fir ew all. F ire wall s oftwar e monitors incoming tr affi c on the computer to bloc k mess ages that do not meet spec if ic sec ur it y c rit er ia . Some f ir ew alls also monitor outgoing traff ic. Pr otec ting the computer from po wer sur ges T o pr otect the compu ter f r om the po w er sur g es that ma y be cau sed b y an uncertain po wer su pply o r an electr ical st orm , obs erve thes e pr acti ces: â P lug the compute r po w er cor d into an optio nal, high-q ualit y sur g e pr otector . Surge pr otecto rs ar e av ailable fr om most computer or electr onics r etailers. â Dur ing an electr ical s torm , either run the com puter on battery po we r or shut do wn the compu ter and unplug the po w er cor d. â If appli cable to y our location , pro v ide sur ge pro tecti on on the modem cable that connec ts the modem to a telephone line . T elephone line sur ge pr otecto rs ar e av ailable fr om most compu ter or electr onic r etailer s in some regions. 3â2 Getting Started
Using the computer safely 443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Ã y Ne xt steps WA R N I N G : T o reduce the r isk of electr ic shock or damage t o our equipment , observe the se prac tices: â P lug the po wer cor d into an A C ou tlet that is easil y accessible at all times . â Disconnect po wer f r om the compute r by unplugging the po we r cord f r om the A C outlet (not b y unplugging the po we r cord f r om the comput er). â If pr o vi ded w ith a 3-pin attachmen t plug on yo ur pow er cord , plug the cor d into a gr ounded (earthed) 3-pin outle t. Do not disable the po w er cor d grounding p in, f or ex ample, by attac hing a 2 -pin adapter . The gr ounding pin is an important saf ety featur e . Ã WA R N I N G : T o reduce the r isk of ser ious inj ur y , read the S afety and Com for t G uid e . It desc r ibes pr oper w orkst ation setu p and pr oper postur e, health, and w ork hab its for com puter use rs. T he Safe t y and C omfort Guide also pr ov ides im por tant electr ical and mechani cal safety inf ormati on. T his guide is a vaila ble on the W eb at http://w ww .hp.com/e rgo and in Help and Support . T o access the guide in Help and Su pport, se lect Sta rt > H elp and Support > User Guid es . Ã WA R N I N G : T o reduce the po ssibility of heat-r elated injur ies or of o ver heating the computer , do not place the computer dir e ctl y on yo ur lap or obstr uct the compu ter air ven ts. Use the com puter only on a har d, flat surface . Do not allow another har d surf ace , such as an adj oining optional pr inter , or a soft surface , such as pillo ws or rugs or c lothing, to bloc k airflo w . Also , do not allo w the A C adapter to contac t the skin or a soft surface , such as pillo ws or rug s or clothing , during oper ation . T he computer and the A C adapter compl y with the u ser -accessible surface tempe ratur e limits defined b y the Internati onal St andard f or Safety of Infor mation T echnology E quipment (IEC 6 09 50). Ã WA R N I N G : T o reduce pote ntial saf ety issues, u se only the A C adapter or battery pr ov ided w ith the computer , a replaceme nt A C adapter or battery pro vi ded by HP , or a compatible A C adapter or battery purc hased as an acces sory fr om HP . F or mor e saf ety and regulat or y inf ormati on , and for battery dispo sal info rmati on , r efe r to the Regulat or y , Safe t y and En vir onmental Noti ces located in Help and Support . T o acces s the notices in Help and Su ppor t , select Star t > He lp and Support > User Guid es . Getting Started 3â3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Ne xt steps Connec ting to a computer net w ork T he computer ma y hav e the follo w ing networ king capab ilities: â L ocal ar ea networ k (L AN) â W ir eless local ar ea netw ork (WL AN) â W ir eless w ide ar ea net w ork (WW AN) â Bluetooth® If y ou plan to connect the computer to a ho me off ice LAN or WL AN, r ef er to Help and Su pport for inf or mation o n networ king . If y ou need assis tance to connect t o a compan y L AN or WLAN, cont act y our netwo rk adminis tra tor . The co mputer displa y mus t be open befo r e yo u can connect to a w ireless net wor k. F or inf ormati on on acti vating br oadband w ir eles s servi ce, r ef er to the mob ile networ k oper ator infor mation inc luded wi t h yo u r c o m p u t e r . If the computer ha s a Bluetooth dev ice , y ou can c r eate a personal ar ea networ k (P AN) to connect to othe r Bluetooth-enabled de vi ces , such as comput ers, teleph ones, pr inters , headsets , speak ers , and cameras . F or inf ormati on on using a Bluetooth dev ice , r e fer to Bluetooth online H elp . â 3â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Ne xt steps Installing additional har dw ar e and soft w are Identif ying and installing har dwa re T o see a list of har dw are ins talled on the compute r , follo w thes e step s: 1. S e l e c t Start > Computer > S ystem pr oper ties . 2 . In the left pane , cli ck De vice Manager . â W indow s includes the U ser A ccount Con tr ol featur e to impr ov e the sec urity of y our computer . Y ou ma y be pr ompted f or y our per missio n or pass wor d for t asks suc h as installing pr ogr ams, running u tilities , or changing W indow s settings . Re fer t o Windo ws H el p fo r m o re i nfo rm a t ion. Y ou can also add har dw are or modify y our dev ice conf igur ations u sing Dev ice Manager . T o install additi onal har dw ar e , such as an opti onal pr inter , f ollo w the instr ucti ons pr o vi ded b y the har dw ar e manuf actur er to install the de v ice and an y req uir ed dri ver s. Locating and installing s oft war e T he computer inc ludes so ft w ar e that is pr ov ided in the fol l ow i n g form s : â Pr eins talled on y our hard dr i ve . T o see a list o f the r eady-to -use so ft w are pr einst alled on the computer , f ollo w these s teps: a. Se l e c t Start > All P r ograms . b . Cli ck the pr ogr am y ou wan t to open . â Pr ov ided on a CD or D VD . T o install a so f tw ar e pr ogr am fr om a disc , f ollo w these s teps: a. I nser t t he di sc into y our opt ical dri ve . b . When the installati on w i z ar d opens, f ollo w the on -sc r een instr ucti ons. c. Res tart the computer if pr ompted to do s o . Getting Started 3â5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM Ne xt steps â Pr eloaded so ft w ar e . This is s oftwar e pr ov ided on the har d dr i ve bu t not r eady to u se . T o locate or inst all pr eloaded so ft wa r e or dri ver s, f ollo w these s teps: a. Se l e c t Start > All Progr ams > Soft war e Setup . b . F ollo w the on -sc r een instr ucti ons and selec t the chec k bo x ne xt to the so ft war e pr ogr am or dr i ver y ou w ant to install . â F or details abou t using softw are inc luded with the compu ter , re fer to the so ft w ar e manuf actur erâs instr ucti ons, w hic h may be pr o v ided on disc , as online Help file s, or on the man ufac tur erâs W eb site . Updating th e so ft war e install ed on the computer Mos t softwar e , including the oper ating s y stem , is updated fr equentl y by the man ufactur er or pr o v ider . Important updates to the so ft w ar e included w ith the computer ma y hav e been r eleas ed since the computer le ft the f actory . Some u pdates may aff ect the wa y the computer r esponds to optio nal softw ar e or e xter nal de v ices . Man y updates pr ov ide sec urity enhancements. Update the ope rating s y ste m and other so ft w ar e pr ov ided on the computer as s oon as the computer is connec ted to the Inter net. » T o access u pdate links for the oper ating sy stem and other so ft w ar e pr o v ided on the compu ter , selec t Star t > He lp and Support . F inding the user guid es Us er guide s, r egulatory and safety noti ces, and o ther inf ormati on r esour ces about using the com puter ar e av ailable thr ough Help and Support. To a c c e s s t h e u s e r g u i d e s : » Sele ct Star t > Help and Suppor t > User Guides . 3â6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Ne xt steps T urning o ff the computer corr ec tl y Whene ver po ssible , turn off the com puter b y using the st andar d shutdo w n pr ocedur e: 1 . Sa ve y our wo rk and c los e all open appli cations . 2 . Shut do w n the computer thr ough the oper ating sy stem b y cl ick i n g St ar t , cli cking the arr ow ne xt to the Lo ck button , and then cli cking Shut Do wn . If y ou ar e unable to turn off the comput er w ith these pr ocedure s, try the fo llo w ing emer gency sh utdo wn pr ocedure s in the seque nce pr o v ided: Ã CA UTION: Using o ne of the f ollo wing e mer gency shu tdo wn pr ocedures w ill r esult in the loss of unsa ved inf ormati on. â Pr ess ctrl alt delete . The n, in the lo w er -r ight co rner o f the scr e en, c lick the Po w e r button. â Pr ess and hold the po w er button f or at leas t 5 seconds . â Disconnec t the computer fr om e xternal po w er and r emo v e the battery . Getting Started 3â7
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 4 T roubleshooting T roubleshooting r esources If y ou expe ri ence comput er pr oblems, pe rform the se tr oubleshooting step s in the order pr o v ided until the pr oblem is r e sol ved: â R ef er to âQuic k trou bleshooting, â the next s ecti on in this ch ap t er . â Acces s additional inf ormatio n about the computer and W eb site links thr ough Help and Support. Select Star t > Help and Suppor t . â Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. â Co ntac t techni cal support for f ur ther as sistance . Quic k tr oubl eshooting T he computer is unabl e to start up T o turn on the computer , pr ess the po wer bu tton. W hen the compute r is turned on , the po we r light turns on . If the comput er and the po w er light ar e not turned on w hen y ou pr ess the po wer bu tton, adeq uate po w er ma y not be av ailable to the computer . Getting Started 4â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM T r oublesho oting T he follo w ing suggesti ons ma y help y ou determine w h y the compute r w ill not start up: â If the comput er is plugged into an A C outlet , be sure that the A C outlet is pr ov iding adequat e po w er by plugging another elec tri cal dev ice into the outlet . â If the po w er ligh t on the fr ont of the comput er is blinking r api dl y , replace the A C adapter w ith one hav ing a higher po w er r ating, and then plug the adapter in to an A C outlet . â Use only the AC adapter prov ided with the computer or one approved for this computer. â If the comput er is running on battery po w er or is plugged into an e xter nal po w er sour ce other than an A C outlet , plug the computer int o an A C outlet using the A C adapter . Be sure the po w er cor d and A C adapter connecti ons ar e sec u r e. â If the compu ter is r unning on battery pow er , try the f ollo w ing procedur es in the seq uence pr ov ided: â If the bat tery light on the f r ont of the compu ter is blinking , the batter y has r eached a lo w bat tery le ve l, w hic h ma y not allo w the compute r to start up . P lug the computer in to an A C outlet using the A C adapter , start the computer , and allow the battery to char ge. â Remo ve the pr imar y battery and optional access or y battery (if applicable) and plug the comput er into an A C outlet using the A C adapter . If y ou can turn the computer on , one of the batter ies ma y need to be re p l a c e d . 4â2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Tr o u b l e s h o o t i n g T he computer sc reen is blank If the compute r is on but the sc r een is blank: the comput er ma y be in the Sleep state or in Hibe rnati on; the compute r ma y not be set to dis play the image on the com puter sc ree n; or the displa y s w itch ma y not be f uncti oning pr operl y . T r y the f ollo w ing suggesti ons to r esol ve the is sue: â T o e x it Sleep or Hiber nation , bri ef ly pr ess the po we r button. Sleep and Hiber nation ar e energ y-sav ing featur es that can turn o ff the display . Sleep and Hibernati on can be initiated b y the s y stem w hile the comput er is on but not in use , or w hen the computer has r eached a lo w bat tery le ve l . T o change these and other po w er settings , select Start > Control P anel > S ystem and Maintenance > P ower Opti ons . â T o tr ansfer the image t o the computer sc reen , pr ess fn f4 . On mos t models, w hen an optional e xter nal displa y de v ice , such as a monito r , is connected to the comput er , the image can be displa y ed on the computer sc reen or the e xter nal displa y , or on both de v ices sim ultaneou sly . When you press fn f4 re p e a t e d l y , the image alt ernate s among the computer display , one or more e xternal displa y dev ices , and simultaneou s displa y on all de v ices . â Pr ess the dis pla y s w itc h on the computer t o be sur e that it mo v es fr eely . T he displa y s w itc h is nor mally located on the u pper -left corner o f the k ey board . Getting Started 4â3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM T r oublesho oting Soft w are is functioning abnormall y F ollo w thes e suggesti ons if the softw ar e becomes unr esponsiv e or responds abnormall y: â R estart the comput er b y cli cking Star t , c lic king the arr o w ne xt to the Loc k button, and then c licking Resta r t . If y ou cannot r estart the compu ter using this pr ocedur e , r ef er to the ne xt secti on , âThe com puter is tur ned on but not re spon din g. â R un a v iru s scan . F or inf ormati on abou t using the anti vir us r eso ur ces on the comput er , r ef er to âPr otec ting the comput er fr om v irus esâ in Cha pter 3, âNe xt step s. â â T he computer is tur ned on but not re sponding If the compu ter is turned o n, bu t not r esponding to s oft w ar e or k ey board commands , turn off the com puter b y using the st andar d shutdo w n pr ocedur e: 1 . Sa ve y our wo rk and c los e all open appli cations . 2 . Shut do w n the computer thr ough the oper ating sy stem b y cl ick i n g St ar t , cli c king the arr o w next t o the Loc k but to n, and then cli cking Shut Do wn . If y ou ar e unable to shu t do wn the co mputer w ith this pr ocedure , tr y the f ollo w ing emer gency shu tdo w n pr ocedur es in the seq uence pr o v ided: Ã CA UTION: Using one of the f ollo w ing emer gency sh utdo w n pr ocedure s will r esult in the los s of unsav ed informati on . â Pr ess ctrl alt delete . The n, in the lo w er -r ight co rner o f the scr e en, c lick the Po w e r button. â Pr ess and hold the po w er button f or at leas t 5 seconds . â Disconnec t the computer fr om e xternal po w er and r emo v e the battery . 4â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM T he computer is unusually w arm It is nor mal for the com puter to f eel warm t o the touc h while it is in us e . But if the compu ter f eels unu sually w arm , it ma y be o v erheating beca use a v ent is block ed . If y ou suspec t that the computer is o ve rheating , allow the compu ter to cool t o r oom tempe r atur e . Then be sur e to k eep all v ents f r ee fr om obstr ucti ons w hile y ou ar e using the computer . Ã CA UTION: T o pre vent o ver heating, do not ob struc t vents . Us e the computer only on a har d, f lat surface . Do not allo w another har d surface , such as an adjo ining prin ter , or a soft surface , such as pillo ws or thic k rugs or clothing , to block airflow . Tr o u b l e s h o o t i n g â T he fan in the comput er starts up au tomaticall y to cool inter nal components and pr ev ent o ver heating. It i s n orma l for t he in tern al fan t o cy cle o n and off dur ing r outine oper ation . An e xternal de vice is not w orking F ollo w thes e suggesti ons if an e xternal de v ice does not fu nc tio n as exp e ct ed : â T urn on the de vi ce as instruc ted in the de vi ce us er guide . Some de vi ces may n ot be po w er ed b y the computer , and mu st be tur ned on bef or e the computer is tur ned on . â Be sur e that all de v ice connecti ons ar e sec ur e . â Be sur e that the de v ice is r ecei ving elec tr ical po we r . â Be sur e that the de v ice , espec iall y if it is an older one , is compatible w ith yo ur oper ating s y stem . F or compatib ilit y inf ormati on , r efer t o the de v ice man ufac tur erâs W eb site . â Be sur e that the corr ect dr iv ers ar e installed and u pdated. Dr i ver s may be a vaila ble on a disc included w ith the de v ice or on the dev ice man ufac ture râs W eb site . F or mor e inf ormati on about u pdating dri ver s, selec t Star t > Help and Suppor t . Getting Started 4â5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM T r oublesho oting T he WL AN connec tion is not w orking If a WL AN connecti on is not w orking as e xpected , fo llo w these sugges tions: â Be sur e that the w ire less li ght on the computer is on . If the light is o ff , pr ess the w ir eless button t o turn it on . â Be sur e that the computer w ir eless an tennae ar e fr ee fr om obstr uctio ns. â Be sur e that the cable or D SL modem and its po we r cor d ar e pr operl y connected , and the lights ar e on. â If appli cable , be sure that the w ir eles s ro uter (access point) is tur ned on and pr operl y connected to the D SL or cable modem . â Disconnec t and then r econnect all cable s, and tur n the po w er off and then bac k on . â F or mor e infor mation on w ir eless tec hnology , r ef er to the inf ormati on and the W eb site links in Help and Support . â F or info rmati on on acti v ating br oadband w ir eless se r v ice , r efe r to the mobile netw ork oper ator info rmati on included w ith y our computer . Help and Suppor t If the pr eceding ques tions and s oluti ons did not addr es s y our pr oblem, acces s Help and Support by s electing Star t > H el p and Support . Help and Su ppor t pr ov ides the f ollo w ing assista nce : â Inf ormati on about the compu ter , such a s model and ser ial number , inst alled softwar e , har dw are com ponents, and spec ifi cations â Ans we rs to qu esti ons about using the com puter â Pr oduct inf ormati on to help y ou lear n to us e the compute r and oper ating s y stem f eature s â Update s for the oper ating s y stem , dev ice dr iv ers , and so f tw ar e pr o v ided on the comput er 4â6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Tr o u b l e s h o o t i n g â Chec ku ps f or compute r functi onality â A utomated and int er acti ve tr oubleshooting , r epair solutions, an d sy ste m r ec o very pr oc edu r es â L inks to comm unit y f orums o f IT e xperts Contac ting tec hnical support If the comput er is connected t o the Inter net , select Star t > Help and Suppor t > Contact suppor t to get online help or to acces s the technical su ppor t telephone n umbers . F or the fa stes t possible r eso lution o f y our pr oblem , hav e the comput er and the follo w ing inf ormati on av ailable when y ou call or e -mail: â Pr oduct name located on the displa y or k e yboar d. â Ser ial number (s/n) lis ted on the serv ice ta g. â The se r v ic e tag label is on the bottom of the com puter . â T o displa y the servi ce tag inf or mation on the com puter scr e en, select Start > Help and Suppor t > S ystem Infor mation . â Date the co mpute r wa s pur chas ed. â Co nditions under w hic h the pr oblem occur r ed . â Err or mes sages that ha v e been displa yed . â T he manufac tur er and model of the pr inter or other access or ies connected to the com puter . â Operating s ystem v ersion number and registrati on numb er . T o display the oper ating s y stem v ersio n number and r eg istration nu mbe r , sel ect Start > H elp and Support > S ystem Infor mation . (On s ome models , the r egistr ation number ma y be identif ied in the Oper ating S y stem ta ble as th e Pr oduct Id ). Getting Started 4â7
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM A Bac k up and r eco v er y Cr eating reco very disc s Afte r setting up the compu ter f or the f irst time , be sur e to c r eate a set o f r eco very disc s of the f ull fact or y image . The r eco ve r y discs ar e used to s tart up (boot) the computer and r ec o ver the op er ati ng sy stem a nd sof t war e to factor y set t ings in case o f s y stem inst ability or failur e . Note the f ollo wing gui delines be for e cr eating r eco v er y disc s: â Y ou w ill need high-quality CD-R, D VD-R , or D VD R discs (pur chas ed separ a tel y) . â Read-write discs, such as CD-RW and DVD /-RW discs, are not compatible with HP Backup & Recovery Manager. â Th e c o m p u t e r m u s t b e c o n n e c te d t o AC p owe r d u ri n g t h e pr oces s. â Onl y one set of r eco ve r y discs can be c reat ed per computer . â Number eac h disc bef ore ins erting it into the optical dr i ve of th e c omputer . â If necess ar y , y ou can cancel the disc c r eation bef or e yo u hav e finished c reating the r eco ve r y disc s. T he ne xt time yo u s e l e c t Create a set of reco very disc s (Recommended) , y ou w ill be pr ompted to co ntinue the dis c cr eation . Getting Started Aâ1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Back up and r eco ve r y T o cr eate a set o f r eco very discs , 1. S e l e c t Start > All Progr ams > HP Bac k up & Reco very > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create a set o f reco very discs (Recommended) , and then c lic k Nex t . 4. F ollo w the on -scr een instr ucti ons . Bac king up y our infor mation â Y ou can onl y reco ver f iles that yo u hav e pr ev iou sly bac k ed up . HP r ecommends that y ou use HP Bac k up & R eco ve r y Manager to cr eate an entir e dr iv e back up as soon as y ou set up y our computer . W ith HP Back up & R eco v er y Manager , y ou can perfor m the f ollo w ing tasks: â Backing u p y our inf ormati on r egularl y to pr otect y our important s yst em files â Cr eating s ys tem r ecov er y po ints that allo w y ou to r ev ers e undesir able changes to y our computer b y re stor ing the comput er to an ear lier st ate â Sc heduling bac k ups at spec ifi c inter v als or ev ents When to back up â On a r egularl y scheduled ba sis â Set reminders to back up your information periodically. â Bef or e the computer is r epair ed or r estor ed â B e fo re yo u a d d o r m o d i f y h a rdwa re o r s o f t wa re Aâ2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Back up and reco very Back up sug gestions â Cr eate a set o f r eco ve r y disc s using HP Bac k up & Re c over y M a n a g e r . â Cr eate s yst em r eco ve r y poin ts using HP Bac k up & R eco ve r y Manager , and per iodi cally cop y them to disc. â St or e personal f iles in the Doc uments folder and bac k up these f olders per iodi cally . â Back u p templat es stor ed in their as soc iated pr ogr ams. â Sa v e cu stomi z ed settings in a w indow , toolbar , or menu bar b y taking a sc r een shot o f y our settings . T he sc r een shot can be a time sa ver if y ou ha ve t o r eset y our pr efer ences. T o copy the sc r een and paste it in to a w or d-pr ocessing doc ument: 1 . Display th e scr een. 2. C o p y t h e s c r e e n . T o cop y only the ac ti v e w indo w , pr ess alt fn prt sc . T o copy the entir e scr een , pr ess fn prt sc . 3 . Open a wo rd-pr ocessing doc ument , and then selec t Edit > P aste . â Bef or e you can perf orm bac ku p and r ecov ery procedur es, the computer must be conne cted to external pow er . â Dr iv ers, utiliti es , and applicati ons installed b y HP can be copi ed to a CD or to a D VD using HP Back up & Reco ve r y Manager . Bac king up specific files or f olders Y ou can bac k up spec if ic f iles or f older s to the r eco v er y partition on the har d dr i ve , to an optional e xternal har d dr i ve , or to opti cal discs (CDs or D VDs) . â This pr ocess w ill take s ev eral min utes , depending on the file si z e and the speed of the compu ter . Getting Started Aâ3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Back up and r eco ve r y T o b a ck up sp e ci fic fil e s or fo l d er s: 1. S e l e c t Start > All Programs > HP Backup & R ecov er y > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create or manage bac kups , and then clic k Ne xt . 4. Clic k Bac k up user c reated f iles and folders and then cl ick Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Bac king up the entire har d dri ve When y ou perfor m a complete back up of the har d dri ve , y ou ar e sa v ing the full f a ct or y image , including the W indo w s oper ating s y stem , softwar e applicati ons, and all per sonal fil e s an d fo l d ers. â A cop y of the entir e hard dri ve image can be s tor ed on another har d dri ve , on a net w ork dr iv e , or on r ecov er y discs that y ou cr eate. â This pr ocess ma y take o ver an hour , depending on your co mputer speed and the amount o f data being s tor ed . T o back u p y our entir e hard dr i ve: 1. S e l e c t Start > All Programs > HP Backup & R ecov er y > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create or manage bac kups , and then clic k Ne xt . 4. Clic k Create or manage Entire Dri ve Bac k ups , and then cl ick Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Aâ4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Back up and reco very Creating r ecov er y points When y ou back u p modifi cations since y our last bac k up , you ar e c r eating s y stem r eco v ery po ints. T his allo ws y ou to sa ve a snapsh ot of y our har d dri v e at a spec ifi c point in time . Y ou can then r ecov er back t o that poin t if y ou w ant to r ev erse subs equent c hanges made to y our s ys tem . â T he fir st s y stem r ecov ery point , a snapshot of the en tir e image , is aut omaticall y cr eated the f irst time y ou perfor m a back up . Subs equent r eco very points mak e a copy o f changes made after that time . HP r ecommends that y ou cr eate r eco ve r y po ints at the f ollo w ing times: â Bef or e you add or e xtensi vel y modif y softwar e or h a rd wa re â P er iodically , whene v er t he s y stem i s perfor mi ng opti mally â R eco ver ing to an earli er r eco ve r y poin t does not aff ect data f iles or e -mails cr eated since that r eco ve r y poin t . T o cr eate a s y stem r eco ve r y poin t: 1. S e l e c t Start > All Programs > HP Backup & R ecov er y > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create or manage bac kups , and then clic k Ne xt . 4. Clic k Create or manage Reco very P oints , and then cl ick Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Sc heduling backups Us e HP Back up Sc heduler to sc hedule back ups f or the entir e syste m, for re c over y p oi nt s, o r fo r s p e cific fi l e s a n d fo l d er s. W ith this tool , y ou can sc hedule back ups at spec if ic int ervals (dail y , weekl y , or monthl y) or at spec ifi c ev ents , such as at s yst em r estart or w hen y ou doc k to an optional doc king stati on (selec t models only). Getting Started Aâ5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM Back up and r eco ve r y To s c h e d u l e b a c k u p s : 1. S e l e c t Start > All Progr ams > HP Bac k up & Reco very > HP Back up S cheduler . 2 . F ollo w the on -sc r een instr ucti ons. P er for ming a reco very â Y ou can onl y reco ver f iles that yo u hav e pr ev iou sly bac k ed up . HP r ecommends that y ou use HP Bac k up & R eco ve r y Manager to cr eate an entir e dr iv e back up as soon as y ou set up y our computer . HP Bac k up & R eco ve r y Manager helps y ou w ith the follo w ing tasks f or safeguar ding y our in for mation and r estor ing it in case of a sy stem failu re: â R eco ve r ing important f ilesâT his featur e helps y ou r eins tall important f iles with out perfor ming a full s y stem re c ov e r y . â P erf orming a f ull s ys tem r ecov er yâW ith HP Back up & R eco v er y Manager , yo u can r eco v er y our f ull fac tory image if y ou e xperi ence s yst em failur e or instab ility . HP Back up & R ecov er y Manager w orks f rom a dedi cated r eco ve r y partition on the hard dr iv e or fr om r e co v er y discs y ou c r eate . P erf or mi ng a re co v ery fr om the r ec o ve ry d is cs T o perfor m a r ecov er y fr om the r eco ve r y discs , follo w these steps : 1 . Bac k up all personal f iles . 2 . Insert the f irst r eco v er y disc in to the optical dr iv e and r est ar t the comput er . 3 . F ollo w the on -sc r een instr ucti ons . Aâ6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Back up and reco very P erf or min g a r ec o ve ry f r om the h ar d d ri v e T her e ar e 2 wa y s to initi ate a r eco v er y fr om the hard dr iv e: â Fro m wi t h i n W i n d o ws â F r om the r eco very partition Initiating a reco very in Windo ws T o initiate a r eco ve r y in W indo ws , follo w these st eps: 1 . Bac k up all pers onal file s. 2. S e l e c t Start > All Progr ams > HP Bac k up & Reco very > HP Bac k up and Reco very M anager . 3. C l i ck Ne xt . 4. Clic k Pe r f o r m a r e c o v e r y , and then cli ck Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Initiating a reco very from the har d dri ve r eco very par tition T o initiate a r eco very fr om the har d dr i ve r eco v er y partition , f ollo w these s teps: 1 . Bac k up all pers onal file s. 2 . Re start the computer , and then pr ess f1 1 bef ore the W indo ws oper ating s y stem loads . 3 . Cli ck a r eco v ery option , and then c l i ck Ne xt . 4. F ollo w the on -scr een instr ucti ons . Getting Started Aâ7
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM B Specifications Operating en vir onment T he oper ating en v ir onment inf or mation in the f ollo wing ta ble ma y be helpful if y ou plan to us e or tr ansport the computer in e xtreme en vir onments. Factor Metric U .S. Te m p e r a t u r e Operating (not wr itin g to optical disc ) 0°C to 35°C 3 2°F to 9 5°F Operating (w riting to optical disc) 5°C to 3 5°C 4 1°F to 9 5°F Nonoper ating - 20°C to 60°C - 4°F to 1 40°F Re lativ e humidity (noncondensing) Operating 1 0% to 90% 1 0 % to 90% Nonoper ating 5% to 9 5% 5% to 9 5% Max imum altitude (unpr essuri z ed) Oper ating ( 1 4.7 to 1 0. 1 psia*) - 1 5 m to 3, 04 8 m -5 0 ft to 1 0, 000 ft Nonoper ating ( 1 4.7 to 4.4 ps ia*) - 1 5 m to 1 2 , 1 9 2 m -5 0 ft to 40, 000 ft *P ounds per squar e inch abs olute (psia) is a unit o f measur ement f or altitude . Getting Started Bâ1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Spe cifica tion s Ra ted input pow er T he po w er info rmati on in this sec tion ma y be helpful if y ou plan to tr av el inte rnati onall y w ith the comput er . T he computer oper ates on DC po w er , whi ch can be su pplied by a n AC o r a D C p owe r s ou rce. A l t h o u g h t h e c om p u t e r c a n be po w er ed fr om a standalone DC po w er sour ce , it should be po w er ed only w ith an A C adapter or a DC pow er sour ce supplied and a ppr o ved b y HP for u se w ith this computer . T he computer is capa ble of accepting DC po w er w ithin the f ollo w ing spec ifi cations . Input pow er Rating Oper ating vo ltage 1 8.5 V dc @ 3 .5 A - 6 5 W Oper ating c urr ent 3 . 5 A T his pr oduct is desi gned f or IT po wer s y stems in Norw a y w ith phase -to -phase v oltage not e x ceeding 2 40 V r ms. Bâ2 Getting Started
Inde x 443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 1394a port 2â4 , 2â5 A AC adapter connecting 1â3 identifying 1â1 altitude specifications Bâ1 ambient light sensor 2â7 antennae, wireless 2â8 antivirus software 4â4 audio-in (microphone) jack 2â4 , 2â5 audio-out (headphone) jack 2â4 , 2â5 B battery charging 1â3 identifying 1â1 inserting 1â2 battery bay, identifying 2â6 battery light behavior 1â3 identifying 2â2 , 2â3 battery release latches, identifying 1â2 , 2â6 bays battery 2â6 hard drive 2â6 Bluetooth 3â4 Bluetooth compartment, identifying 2â6 Bluetooth module 2â3 business card holder 2â6 buttons info 2â2 pointing stick 2â2 power 1â4 , 2â2 presentation 2â2 TouchPad 2â2 TouchPad on/off 2â2 volume mute 2â2 wireless 2â2 C cables and cords, power 4â1 compartments Bluetooth 2â6 memory module 2â6 WLAN module 2â6 WWAN module 2â6 computer turn off 3â7 turn on 1â4 computer viruses 4â4 connecting the computer to external power 1â3 connecting to a computer network 3â4 connectors docking 2â4 , 2â5 power 2â3 country-specific modem adapter 1â1 Getting Started Indexâ1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Inde x D devices, external, troubleshooting 4â5 display release latch, identifying 2â3 , 2â7 display, switching image 4â3 docking connector 2â4 , 2â5 drive light, identifying 2â2 , 2â3 drive, optical 2â3 E environmental specifications Bâ1 external devices, troubleshooting 4â5 external monitor port 2â4 F firewalls 3â2 H hard drive bay, identifying 2â6 Help and Support 4â6 Hibernation 4â3 HP Fingerprint Sensor 2â2 humidity specifications Bâ1 I IEC 60950 compliance 3â3 image, switching among display devices 4â3 info button, identifying 2â2 inserting the battery 1â2 internal display switch 2â7 internal microphone 2â7 J jacks audio-in 2â4 , 2â5 audio-out 2â4 , 2â5 RJ-11 (modem) 2â3 RJ-45 (network) 2â5 L labels, service tag 4â7 LAN (local area network) 3â4 latches battery release 2â6 display release 2â3 , 2â7 lights battery 1â3 , 2â2, 2â3 drive 2â2 , 2â3 optical drive 2â3 power 1â4 , 2â2, 2â3 wireless 2â2 , 2â3 locating user guides 3â6 M Media Card Reader, identifying 2â4 , 2â5 memory module compartment, identifying 2â6 microphone, internal 2â7 modem surge protection 3â2 modem cable 1â1 monitor port, external 2â4 , 2â5 monitor, external 4â3 , 4â5 N network jack 2â5 network, connecting computer to 3â4 O operating environment specifications Bâ1 operating system, version number 4â7 optical drive 2â3 Inde xâ2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Inde x optical drive light 2â3 overheating, computer 3â3 , 4â5 P PC Card slot 2â4 pointing stick 2â2 pointing stick buttons 2â2 ports 1394a 2â4 , 2â5 external monitor 2â4 , 2â5 USB 2â3 , 2â4, 2â5 power running the computer on battery 1â3 , 1â4 turning on computer 1â4 , 4â1 power button, identifying 2â2 power connector identifying 2â3 using 1â3 power cord connecting 1â3 identifying 1â1 power light 1â4 , 4â1 power lights, identifying 2â2 , 2â3 power surge 3â2 presentation button, identifying 2â2 printer 4â5 Product Id 4â7 R rated input power specifications Bâ2 registration number, operating system 4â7 regulatory information notices 3â3 R egulatory , Saf ety and En v ir onment al Notice s 3â3 RJ-11 (modem) jack 2â3 RJ-45 (network) jack, identifying 2â5 S Safet y and Comfort Gu ide 3â3 scroll zone, TouchPad 2â2 sensors ambient light 2â7 serial number, computer 4â7 service tag 4â7 seurity cable slot, identifying 2â5 SIM slot 2â6 Sleep 4â3 slots PC Card 2â4 SIM 2â6 Smart card reader 2â5 software antivirus 3â1 setup 1â5 updates 3â6 specifications operating environment Bâ1 rated input power Bâ2 switches internal display 2â7 T technical support 4â7 temperature safety considerations 3â3 specifications Bâ1 troubleshooting 4â5 TouchPad buttons, identifying 2â2 TouchPad on/off button 2â2 Getting Started Indexâ3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Inde x TouchPad scroll zone, identifying 2â2 TouchPad, identifying 2â2 traveling with computer Bâ2 troubleshooting display problems 4â3 external device problems 4â5 Hibernation or Sleep problems 4â3 overheating problems 4â5 resources 4â1 software problems 4â4 virus problems 4â4 wireless network problems 4â6 turning off computer 3â7 turning on computer 1â4 , 4â1 U updates, software 3â6 USB ports, identifying 2â3 , 2â4 , 2â5 user guides 3â6 V vents identifying 2â3 , 2â4, 2â5, 2â6 precautions 4â5 viruses antivirus software 3â1 computer 4â4 volume mute button, identifying 2â2 volume scroll zone, identifying 2â2 W wireless antennae 2â8 wireless button, identifying 2â2 wireless lights, identifying 2â2 , 2â3 WLAN (wireless local area network) 2â8 , 3â4 WLAN module compartment 2â6 WWAN (wireless wide area network) 2â8 , 3â4 WWAN module compartment 2â6 Inde xâ4 Getting Started
443562-001.book Page ii Thur sday, March 15, 2007 8:47 PM © Cop y r ight 200 7 He wle tt -P ack ar d Dev elopment C ompan y , L .P . W indow s is a U . S . regis ter ed tr ademark of M ic r osoft C orpor atio n. Bluetooth is a tr ademark o w ned by its pr opr ietor and u sed b y He wlett-P ack ard C ompan y under licens e . The inf ormatio n contained her ein is subj ect to c hange w ithout noti ce. The o nly w arr anties fo r HP produc ts and serv ices ar e set fo r th in the e xpre ss w arr anty statements accompan yi ng such pr oducts and serv ices . Nothing her ein should be co nstrued as cons tituting an additional w arr anty . HP shall not be liable f or technical or edit ori al err ors or omissions contained here in. Getting St ar ted HP Busine ss Not ebook P C F irst E dition: J une 200 7 Doc ument P art Number : 44 3 5 6 2 -00 1 Pr oduct noti ce This u ser gui de desc ribe s featur es that ar e common to mos t models. Some f eatur es may not be a vaila ble on yo ur computer .
443562-001.book Page iii Thur sday, March 15, 2007 8:47 PM Getting Started iii Contents 1 First-time setup Identifying required hardware . . . . . . . . . . . . . . . 1â1 Setting up the computer . . . . . . . . . . . . . . . . . . . . 1â2 Step 1: Insert the battery . . . . . . . . . . . . . . . . 1â2 Step 2: Connect the computer to external power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1â3 Step 3: Turn on the computer . . . . . . . . . . . . . 1â4 Step 4: Set up the software. . . . . . . . . . . . . . . 1â5 Step 5: Create recovery discs (recommended) . . . . . . . . . . . . . . . . . . . . . . . 1â5 2 Quick tour Identifying required hardware . . . . . . . . . . . . . . . 2â1 Top components . . . . . . . . . . . . . . . . . . . . . . 2â2 Front components . . . . . . . . . . . . . . . . . . . . . 2â3 Left-side components . . . . . . . . . . . . . . . . . . . 2â3 Right-side components . . . . . . . . . . . . . . . . . . 2â4 Rear components . . . . . . . . . . . . . . . . . . . . . 2â5 Bottom components . . . . . . . . . . . . . . . . . . . . 2â6 Display components . . . . . . . . . . . . . . . . . . . 2â7 Wireless antennae . . . . . . . . . . . . . . . . . . . . 2â8 3N e x t s t e p s Protecting the computer . . . . . . . . . . . . . . . . . . . . 3â1 Protecting the computer from viruses . . . . . . . . 3â1 Protecting your system files . . . . . . . . . . . . . . . 3â2 Protecting your privacy . . . . . . . . . . . . . . . . . 3â2 Protecting the computer from power surges. . . . 3â2 Using the computer safely . . . . . . . . . . . . . . . 3â3
443562-001.book Page iv Thur sday, March 15, 2007 8:47 PM Cont en ts Connecting to a computer network . . . . . . . . . . . . 3â4 Installing additional hardware and software . . . . . 3â5 Identifying and installing hardware . . . . . . . . . 3â5 Locating and installing software . . . . . . . . . . . 3â5 Updating the software installed on the computer. . . 3â6 Finding the user guides . . . . . . . . . . . . . . . . . . . . 3â6 Turning off the computer correctly . . . . . . . . . . . . . 3â7 4 Troubleshooting Troubleshooting resources . . . . . . . . . . . . . . . . . . 4â1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 4â1 The computer is unable to start up . . . . . . . . . . 4â1 The computer screen is blank . . . . . . . . . . . . . 4â3 Software is functioning abnormally . . . . . . . . . 4â4 The computer is unusually warm . . . . . . . . . . . 4â5 An external device is not working . . . . . . . . . . 4â5 The WLAN connection is not working . . . . . . . 4â6 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . 4â6 Contacting technical support . . . . . . . . . . . . . . . . 4â7 A Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . Aâ1 Backing up your information . . . . . . . . . . . . . . . . Aâ2 When to back up . . . . . . . . . . . . . . . . . . . . . Aâ2 Back up suggestions . . . . . . . . . . . . . . . . . . . Aâ3 Backing up specific files or folders. . . . . . . . . . Aâ3 Backing up the entire hard drive . . . . . . . . . . . Aâ4 Creating recovery points . . . . . . . . . . . . . . . . Aâ5 Scheduling backups . . . . . . . . . . . . . . . . . . . Aâ5 Performing a recovery . . . . . . . . . . . . . . . . . . . . . Aâ6 Performing a recovery from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aâ6 Performing a recovery from the hard drive . . . . Aâ7 G e t t i n g S ta r t e d iv
443562-001.book Page v Thur sday, March 15, 2007 8:47 PM Cont en ts B Specifications Operating environment . . . . . . . . . . . . . . . . . . . . Bâ1 Rated input power . . . . . . . . . . . . . . . . . . . . . . . Bâ2 Index Getting Started v
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 1 F irst-time setup Id entifying r equired har dw are T o set up the com puter f or the f irs t time , y ou w ill need the computer , the A C adapter , the po we r cord , and the primary batter y . â Co mponents inc luded with the com puter ma y v ar y b y r egion or country and by model . Component 1 Po w e r c o r d 2 A C adapter 3 Pr imar y battery Component 4 Modem cable (se lect models onl y) (optio nal for s etup) 5 Coun tr y-spec ifi c modem adapter (select mode ls only) â Use onl y the A C adapter pr ov ided w ith the compute r or one appr o ved f or this computer . â Unles s y ou use di al-up networ king, the modem cable is opti onal for setup . Getting Started 1â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM F irst- time setup Setting up t he computer Co mpute r setup in vol ve s the follo w ing tasks: 1 . Inserting the battery into the comput er 2 . Connec ting the compute r to e xter nal po w er â The battery begins to charge. 3 . T urning on the computer 4. Se tting up the softw ar e 5 . Cr eating r eco ve r y discs (r ecommended) â Refer to Appendix A,â Back up and r ecov er y ,â for instructions. Ã CA UTION: R educe the r isk of f ile corru ption b y obse r v ing the follo wing pr actice s during the har dw are and so ft w ar e setup pr ocedure s: â Do not unplug the co mputer f ro m ext ernal po wer . â Do not shut do wn the com puter or initiat e Sleep or Hibernati on. Step 1 : Insert t he bat tery T o insert a pr imar y battery: 1 . T urn the compu ter u pside do w n on a flat surf ace, w ith the batt ery bay to war d y ou . 2 . Slide the battery 1 into the battery ba y until it is seat ed. T he batter y r elease latc hes 2 aut omati cally loc k the battery into place . 1â2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM F irst- time setu p Step 2: Connec t th e computer to e xternal pow er â P o w er cor ds and A C outlets vary in appear ance by regi on and country . T o connect the com puter t o e xter nal A C po w er : 1 . P lug the A C adapter into the po w er connect or 1 on the computer . 2 . P lug the po we r cor d into the A C adapter 2 . 3 . P lug the other end of the po wer cor d into an A C outlet 3 . When the compu ter r ecei ves A C pow er , the batter y begins to c harge and the battery light (on the f r ont of the computer ) turns on . When the battery is full y ch arged , the battery light turns o ff . Lea ve the comput er connected t o e xternal po w er until the battery is full y char ged and the batter y ligh t turns off . â A partiall y char ged new battery can run the co mputer afte r softwar e setup is complet e, but ba tte r y ch ar ge displa y s w ill not be acc ur ate until the ne w battery has been full y char ged. Getting Started 1â3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM F irst- time setup Step 3: T urn on the computer T o o pen the computer: 1 . Slide the dis play r elease latc h 1 to the r ight to r eleas e the displa y . 2 . Rais e the displa y 2 . T o turn on the computer : » Pr ess the po w er button 1 . T he po w er light on the po w er button 2 turns on . 1â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Ã Step 4: Set up t he softwar e Afte r the compute r is turned on , it w ill go thr ough so ft w ar e setu p . F ollo w the on -sc ree n instru cti ons to set u p the softw ar e . Note the f ollo wing po ints: â After y ou r espond to the setu p pr ompt, y ou mu st complete the entir e setup pr ocess w ithout inte rr uption . Setup time va rie s. â During sof t war e setup, the c omputer m ay pause per iodi cally f or se ve ral min ute s. T hese n ormal pa uses ar e indicat ed b y an hour glass i con . CA UTION: If y ou are pr ompted to selec t an oper ating s ys tem language , ch oose car efull y . On some models , the languages that y ou do not c hoose ar e deleted f rom the s ys tem and cannot be r esto red dur ing softwar e setu p . F irst- time setu p â T o regis ter the oper ating s y stem and the com puter dur ing softwa re setu p , the computer m ust be connected b y an RJ- 4 5 (net w or k) cable to an e xisting ne twor k that has acces s to the Inter net . If y ou do not r eg ister during sof t war e set up , you ca n do so at a n y t im e af ter soft ware setup i s c ompl ete. Step 5: Cr eate reco very discs (recommended) Y ou can c r eate a set o f r eco ve r y discs o f y our full f actory image using HP Bac k up & Reco ve r y Manager . Y ou can us e the r eco ve r y discs t o start up (boot) the computer and r estor e the oper ating s y stem and s oftwar e progr ams to f actory settings in cas e of s ys tem f ailur e or instab ility . R ef er to Appendi x A, âBack up and r ecov er y, â for det ailed instr ucti ons. Getting Started 1â5
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 2 Qui ck t ou r Id entifying r equired har dw are â Co mponents inc luded with the co mputer ma y vary by r egion and model . The illus trati ons in this c hapter i dentif y the standar d featur es included o n most compu ter models . Getting Started 2â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Quic k tour T op components Component 1 Po w e r l i g h t s ( 2 ) 2 Po w e r b u t t o n 3 Info bu tton 4 Wi rel e ss b ut t o n 5 Pr esen tation bu tton 6 T ouc hP ad on/off button 7 V olume mute button 8 V olume scr oll z one 9 P ointing sti ck - R ight po inting sti ck button Component q HP F ingerprint Sensor w T ouc hP ad sc ro ll z one e R ight T ouchP ad but ton r Le ft T ouc hP ad button t Dr iv e light y Battery light u Wi rele ss ligh t i To u c h Pa d o Le ft pointing st ic k button 2â2 Get ting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Getting Started 2â3 Qui c k to ur Fr ont components Component 1 W ire less ligh t 2 Po w e r l i g h t 3 Batter y ligh t Component 4 Dr iv e light 5 Bluetooth® module (selec t models o nly) 6 Displa y r elease latc h Left-side components Component 1 P ow er connector 2 RJ- 1 1 (modem) jac k 3 USB po rt (po w er ed on select models) Component 4 Ve n t 5 Optical dr iv e (select mode ls only) 6 Optical dr iv e light
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Quic k tour Right-side components Co mputer f eature s vary dependin g on mo del . Re fer to one of the f ollo w ing illustr ations . Component 1 PC C ar d slot (select models only) 2 Media C ard R eader 3 1 3 9 4a por t 4 Audi o -out (headphone) jack 5 Audi o -in (mic roph one) jack Component 6 USB p or t 7 Exter nal monitor port 8 Ve n t 9 Docking connec tor 2â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Qui c k to ur Component 1 S m a r t c a rd re a d e r ( s el e c t models only) 2 Media C ard R eader 3 1 3 9 4a por t 4 Audi o -out (headphone) jack 5 Audi o -in (mic roph one) jack Component 6 USB p or t 7 Exter nal monitor port 8 Ve n t 9 Docking connec tor Rear components Component 1 RJ- 4 5 (networ k) jac k Component 2 Secur it y cab le sl ot Getting Started 2â5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM Quic k tour Bottom components Component 1 Spe aker 2 Memory module/WL AN module compartment 3 Har d dri ve ba y 4 Ve n t s ( 3 ) 5 Battery re lease latc hes ( 2) Component 6 Battery bay 7 SIM slot (insi de the batter y bay) 8 WW AN module compartment 9 Business card holder - Bluetooth com partment 2â6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Qui c k to ur Displa y components Component 1 Displa y r elease latc h 2 Inter nal displa y s wit ch Component 3 Inter nal mic r ophone 4 Amb ient li ght se nsor Getting Started 2â7
443562-001.book Page 8 Thur sday, March 15, 2007 8:47 PM Quic k tour Wi reless antennae T w o antennae send and r ecei ve w ir eless si gnals to communi cate w ith w ir eles s local ar ea netw orks (WLANs) and w irele ss w ide ar ea net w orks (WW ANs) . The antennae ar e not v isible fr om the outside o f the computer . T o see w ire less r egulatory notice s, r ef er to the sec tio n of the R egulatory , Saf ety and Env iro nmental Noti ces that applie s to y our coun tr y or r egi on. T hese no tices ar e located in Help and Support . â F or optimal tr ansmission , k eep the ar eas immediatel y around the antennae f r ee fr om obstr ucti ons. 2â8 Getting Started
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 3 Ne xt s te ps Pr otec ting th e computer T he infor mation in this sec tion e xplains ho w y our comput er can be pr otected fr om damage caus ed b y a v irus , a sec urity br eac h, a po w er sur ge , unsaf e oper ation , or s ys tem f ailur e . Pr otec ting the computer from v iruses When y ou use the com puter f or e -mail , networ k, or Int erne t acces s, y ou expo se it to comput er v iru ses that can disa ble the oper ating sy stem , applicati ons, or utiliti es or cau se them to f uncti on abnor mally . Antiv i rus soft war e c an d etect m ost viruses , d estr oy them, an d in mos t cases , repair an y damage the y hav e caused . T o pr ov ide ongoing pr otecti on against ne wl y disco ver ed v iru ses , antiv iru s softwar e mus t be k ept up to date . Norton Internet Sec urity is pr einst alled on the computer : â Y o u r ve rsio n of No r t on I nt ern et Se curi t y in cl u de s 60 d ays of f r ee updates . It is str ongl y recommended that y ou pr otect the com puter against ne w v iru ses be y ond 6 0 da ys b y pur cha sing e xtended update serv ice . â F or inf ormati on about using and u pdating Nor ton Inter net Sec urity and for pur c hasing e xtended update ser vi c e , se lect Start > All Programs > Norton Internet Security > Help and Suppor t . â T o access Norton Int ernet S ec ur it y , selec t St ar t > A ll Pr ograms > Norton Internet Security . Getting Started 3â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Ne xt steps Pr otec ting y our s ystem f iles T he HP Back up & R eco ve r y Manager pr o v ides s e ve ra l wa ys to bac k up the s y stem and to r eco ve r optimal sy stem func tionality . Re fer t o Appendi x A, âBack up and r eco very, â f or additional inf ormati on. Pr otec ting y our pri vac y When y ou use the com puter f or e -mail , networ k, or Int erne t acces s, it is pos sible fo r unauthor i z ed persons to obt ain inf ormati on about y ou or the computer . T o optimi z e the computerâs pr i vac y pr otecti on featur es, obs erve thes e pr acti ces: â K eep the oper ating sy stem and s oftwar e updated . Many so ft w ar e updates con tain sec urity enhancements . â Us e a fir ew all. F ire wall s oftwar e monitors incoming tr affi c on the computer to bloc k mess ages that do not meet spec if ic sec ur it y c rit er ia . Some f ir ew alls also monitor outgoing traff ic. Pr otec ting the computer from po wer sur ges T o pr otect the compu ter f r om the po w er sur g es that ma y be cau sed b y an uncertain po wer su pply o r an electr ical st orm , obs erve thes e pr acti ces: â P lug the compute r po w er cor d into an optio nal, high-q ualit y sur g e pr otector . Surge pr otecto rs ar e av ailable fr om most computer or electr onics r etailers. â Dur ing an electr ical s torm , either run the com puter on battery po we r or shut do wn the compu ter and unplug the po w er cor d. â If appli cable to y our location , pro v ide sur ge pro tecti on on the modem cable that connec ts the modem to a telephone line . T elephone line sur ge pr otecto rs ar e av ailable fr om most compu ter or electr onic r etailer s in some regions. 3â2 Getting Started
Using the computer safely 443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Ã y Ne xt steps WA R N I N G : T o reduce the r isk of electr ic shock or damage t o our equipment , observe the se prac tices: â P lug the po wer cor d into an A C ou tlet that is easil y accessible at all times . â Disconnect po wer f r om the compute r by unplugging the po we r cord f r om the A C outlet (not b y unplugging the po we r cord f r om the comput er). â If pr o vi ded w ith a 3-pin attachmen t plug on yo ur pow er cord , plug the cor d into a gr ounded (earthed) 3-pin outle t. Do not disable the po w er cor d grounding p in, f or ex ample, by attac hing a 2 -pin adapter . The gr ounding pin is an important saf ety featur e . Ã WA R N I N G : T o reduce the r isk of ser ious inj ur y , read the S afety and Com for t G uid e . It desc r ibes pr oper w orkst ation setu p and pr oper postur e, health, and w ork hab its for com puter use rs. T he Safe t y and C omfort Guide also pr ov ides im por tant electr ical and mechani cal safety inf ormati on. T his guide is a vaila ble on the W eb at http://w ww .hp.com/e rgo and in Help and Support . T o access the guide in Help and Su pport, se lect Sta rt > H elp and Support > User Guid es . Ã WA R N I N G : T o reduce the po ssibility of heat-r elated injur ies or of o ver heating the computer , do not place the computer dir e ctl y on yo ur lap or obstr uct the compu ter air ven ts. Use the com puter only on a har d, flat surface . Do not allow another har d surf ace , such as an adj oining optional pr inter , or a soft surface , such as pillo ws or rugs or c lothing, to bloc k airflo w . Also , do not allo w the A C adapter to contac t the skin or a soft surface , such as pillo ws or rug s or clothing , during oper ation . T he computer and the A C adapter compl y with the u ser -accessible surface tempe ratur e limits defined b y the Internati onal St andard f or Safety of Infor mation T echnology E quipment (IEC 6 09 50). Ã WA R N I N G : T o reduce pote ntial saf ety issues, u se only the A C adapter or battery pr ov ided w ith the computer , a replaceme nt A C adapter or battery pro vi ded by HP , or a compatible A C adapter or battery purc hased as an acces sory fr om HP . F or mor e saf ety and regulat or y inf ormati on , and for battery dispo sal info rmati on , r efe r to the Regulat or y , Safe t y and En vir onmental Noti ces located in Help and Support . T o acces s the notices in Help and Su ppor t , select Star t > He lp and Support > User Guid es . Getting Started 3â3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Ne xt steps Connec ting to a computer net w ork T he computer ma y hav e the follo w ing networ king capab ilities: â L ocal ar ea networ k (L AN) â W ir eless local ar ea netw ork (WL AN) â W ir eless w ide ar ea net w ork (WW AN) â Bluetooth® If y ou plan to connect the computer to a ho me off ice LAN or WL AN, r ef er to Help and Su pport for inf or mation o n networ king . If y ou need assis tance to connect t o a compan y L AN or WLAN, cont act y our netwo rk adminis tra tor . The co mputer displa y mus t be open befo r e yo u can connect to a w ireless net wor k. F or inf ormati on on acti vating br oadband w ir eles s servi ce, r ef er to the mob ile networ k oper ator infor mation inc luded wi t h yo u r c o m p u t e r . If the computer ha s a Bluetooth dev ice , y ou can c r eate a personal ar ea networ k (P AN) to connect to othe r Bluetooth-enabled de vi ces , such as comput ers, teleph ones, pr inters , headsets , speak ers , and cameras . F or inf ormati on on using a Bluetooth dev ice , r e fer to Bluetooth online H elp . â 3â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Ne xt steps Installing additional har dw ar e and soft w are Identif ying and installing har dwa re T o see a list of har dw are ins talled on the compute r , follo w thes e step s: 1. S e l e c t Start > Computer > S ystem pr oper ties . 2 . In the left pane , cli ck De vice Manager . â W indow s includes the U ser A ccount Con tr ol featur e to impr ov e the sec urity of y our computer . Y ou ma y be pr ompted f or y our per missio n or pass wor d for t asks suc h as installing pr ogr ams, running u tilities , or changing W indow s settings . Re fer t o Windo ws H el p fo r m o re i nfo rm a t ion. Y ou can also add har dw are or modify y our dev ice conf igur ations u sing Dev ice Manager . T o install additi onal har dw ar e , such as an opti onal pr inter , f ollo w the instr ucti ons pr o vi ded b y the har dw ar e manuf actur er to install the de v ice and an y req uir ed dri ver s. Locating and installing s oft war e T he computer inc ludes so ft w ar e that is pr ov ided in the fol l ow i n g form s : â Pr eins talled on y our hard dr i ve . T o see a list o f the r eady-to -use so ft w are pr einst alled on the computer , f ollo w these s teps: a. Se l e c t Start > All P r ograms . b . Cli ck the pr ogr am y ou wan t to open . â Pr ov ided on a CD or D VD . T o install a so f tw ar e pr ogr am fr om a disc , f ollo w these s teps: a. I nser t t he di sc into y our opt ical dri ve . b . When the installati on w i z ar d opens, f ollo w the on -sc r een instr ucti ons. c. Res tart the computer if pr ompted to do s o . Getting Started 3â5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM Ne xt steps â Pr eloaded so ft w ar e . This is s oftwar e pr ov ided on the har d dr i ve bu t not r eady to u se . T o locate or inst all pr eloaded so ft wa r e or dri ver s, f ollo w these s teps: a. Se l e c t Start > All Progr ams > Soft war e Setup . b . F ollo w the on -sc r een instr ucti ons and selec t the chec k bo x ne xt to the so ft war e pr ogr am or dr i ver y ou w ant to install . â F or details abou t using softw are inc luded with the compu ter , re fer to the so ft w ar e manuf actur erâs instr ucti ons, w hic h may be pr o v ided on disc , as online Help file s, or on the man ufac tur erâs W eb site . Updating th e so ft war e install ed on the computer Mos t softwar e , including the oper ating s y stem , is updated fr equentl y by the man ufactur er or pr o v ider . Important updates to the so ft w ar e included w ith the computer ma y hav e been r eleas ed since the computer le ft the f actory . Some u pdates may aff ect the wa y the computer r esponds to optio nal softw ar e or e xter nal de v ices . Man y updates pr ov ide sec urity enhancements. Update the ope rating s y ste m and other so ft w ar e pr ov ided on the computer as s oon as the computer is connec ted to the Inter net. » T o access u pdate links for the oper ating sy stem and other so ft w ar e pr o v ided on the compu ter , selec t Star t > He lp and Support . F inding the user guid es Us er guide s, r egulatory and safety noti ces, and o ther inf ormati on r esour ces about using the com puter ar e av ailable thr ough Help and Support. To a c c e s s t h e u s e r g u i d e s : » Sele ct Star t > Help and Suppor t > User Guides . 3â6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Ne xt steps T urning o ff the computer corr ec tl y Whene ver po ssible , turn off the com puter b y using the st andar d shutdo w n pr ocedur e: 1 . Sa ve y our wo rk and c los e all open appli cations . 2 . Shut do w n the computer thr ough the oper ating sy stem b y cl ick i n g St ar t , cli cking the arr ow ne xt to the Lo ck button , and then cli cking Shut Do wn . If y ou ar e unable to turn off the comput er w ith these pr ocedure s, try the fo llo w ing emer gency sh utdo wn pr ocedure s in the seque nce pr o v ided: Ã CA UTION: Using o ne of the f ollo wing e mer gency shu tdo wn pr ocedures w ill r esult in the loss of unsa ved inf ormati on. â Pr ess ctrl alt delete . The n, in the lo w er -r ight co rner o f the scr e en, c lick the Po w e r button. â Pr ess and hold the po w er button f or at leas t 5 seconds . â Disconnec t the computer fr om e xternal po w er and r emo v e the battery . Getting Started 3â7
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 4 T roubleshooting T roubleshooting r esources If y ou expe ri ence comput er pr oblems, pe rform the se tr oubleshooting step s in the order pr o v ided until the pr oblem is r e sol ved: â R ef er to âQuic k trou bleshooting, â the next s ecti on in this ch ap t er . â Acces s additional inf ormatio n about the computer and W eb site links thr ough Help and Support. Select Star t > Help and Suppor t . â Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. â Co ntac t techni cal support for f ur ther as sistance . Quic k tr oubl eshooting T he computer is unabl e to start up T o turn on the computer , pr ess the po wer bu tton. W hen the compute r is turned on , the po we r light turns on . If the comput er and the po w er light ar e not turned on w hen y ou pr ess the po wer bu tton, adeq uate po w er ma y not be av ailable to the computer . Getting Started 4â1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM T r oublesho oting T he follo w ing suggesti ons ma y help y ou determine w h y the compute r w ill not start up: â If the comput er is plugged into an A C outlet , be sure that the A C outlet is pr ov iding adequat e po w er by plugging another elec tri cal dev ice into the outlet . â If the po w er ligh t on the fr ont of the comput er is blinking r api dl y , replace the A C adapter w ith one hav ing a higher po w er r ating, and then plug the adapter in to an A C outlet . â Use only the AC adapter prov ided with the computer or one approved for this computer. â If the comput er is running on battery po w er or is plugged into an e xter nal po w er sour ce other than an A C outlet , plug the computer int o an A C outlet using the A C adapter . Be sure the po w er cor d and A C adapter connecti ons ar e sec u r e. â If the compu ter is r unning on battery pow er , try the f ollo w ing procedur es in the seq uence pr ov ided: â If the bat tery light on the f r ont of the compu ter is blinking , the batter y has r eached a lo w bat tery le ve l, w hic h ma y not allo w the compute r to start up . P lug the computer in to an A C outlet using the A C adapter , start the computer , and allow the battery to char ge. â Remo ve the pr imar y battery and optional access or y battery (if applicable) and plug the comput er into an A C outlet using the A C adapter . If y ou can turn the computer on , one of the batter ies ma y need to be re p l a c e d . 4â2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Tr o u b l e s h o o t i n g T he computer sc reen is blank If the compute r is on but the sc r een is blank: the comput er ma y be in the Sleep state or in Hibe rnati on; the compute r ma y not be set to dis play the image on the com puter sc ree n; or the displa y s w itch ma y not be f uncti oning pr operl y . T r y the f ollo w ing suggesti ons to r esol ve the is sue: â T o e x it Sleep or Hiber nation , bri ef ly pr ess the po we r button. Sleep and Hiber nation ar e energ y-sav ing featur es that can turn o ff the display . Sleep and Hibernati on can be initiated b y the s y stem w hile the comput er is on but not in use , or w hen the computer has r eached a lo w bat tery le ve l . T o change these and other po w er settings , select Start > Control P anel > S ystem and Maintenance > P ower Opti ons . â T o tr ansfer the image t o the computer sc reen , pr ess fn f4 . On mos t models, w hen an optional e xter nal displa y de v ice , such as a monito r , is connected to the comput er , the image can be displa y ed on the computer sc reen or the e xter nal displa y , or on both de v ices sim ultaneou sly . When you press fn f4 re p e a t e d l y , the image alt ernate s among the computer display , one or more e xternal displa y dev ices , and simultaneou s displa y on all de v ices . â Pr ess the dis pla y s w itc h on the computer t o be sur e that it mo v es fr eely . T he displa y s w itc h is nor mally located on the u pper -left corner o f the k ey board . Getting Started 4â3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM T r oublesho oting Soft w are is functioning abnormall y F ollo w thes e suggesti ons if the softw ar e becomes unr esponsiv e or responds abnormall y: â R estart the comput er b y cli cking Star t , c lic king the arr o w ne xt to the Loc k button, and then c licking Resta r t . If y ou cannot r estart the compu ter using this pr ocedur e , r ef er to the ne xt secti on , âThe com puter is tur ned on but not re spon din g. â R un a v iru s scan . F or inf ormati on abou t using the anti vir us r eso ur ces on the comput er , r ef er to âPr otec ting the comput er fr om v irus esâ in Cha pter 3, âNe xt step s. â â T he computer is tur ned on but not re sponding If the compu ter is turned o n, bu t not r esponding to s oft w ar e or k ey board commands , turn off the com puter b y using the st andar d shutdo w n pr ocedur e: 1 . Sa ve y our wo rk and c los e all open appli cations . 2 . Shut do w n the computer thr ough the oper ating sy stem b y cl ick i n g St ar t , cli c king the arr o w next t o the Loc k but to n, and then cli cking Shut Do wn . If y ou ar e unable to shu t do wn the co mputer w ith this pr ocedure , tr y the f ollo w ing emer gency shu tdo w n pr ocedur es in the seq uence pr o v ided: Ã CA UTION: Using one of the f ollo w ing emer gency sh utdo w n pr ocedure s will r esult in the los s of unsav ed informati on . â Pr ess ctrl alt delete . The n, in the lo w er -r ight co rner o f the scr e en, c lick the Po w e r button. â Pr ess and hold the po w er button f or at leas t 5 seconds . â Disconnec t the computer fr om e xternal po w er and r emo v e the battery . 4â4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM T he computer is unusually w arm It is nor mal for the com puter to f eel warm t o the touc h while it is in us e . But if the compu ter f eels unu sually w arm , it ma y be o v erheating beca use a v ent is block ed . If y ou suspec t that the computer is o ve rheating , allow the compu ter to cool t o r oom tempe r atur e . Then be sur e to k eep all v ents f r ee fr om obstr ucti ons w hile y ou ar e using the computer . Ã CA UTION: T o pre vent o ver heating, do not ob struc t vents . Us e the computer only on a har d, f lat surface . Do not allo w another har d surface , such as an adjo ining prin ter , or a soft surface , such as pillo ws or thic k rugs or clothing , to block airflow . Tr o u b l e s h o o t i n g â T he fan in the comput er starts up au tomaticall y to cool inter nal components and pr ev ent o ver heating. It i s n orma l for t he in tern al fan t o cy cle o n and off dur ing r outine oper ation . An e xternal de vice is not w orking F ollo w thes e suggesti ons if an e xternal de v ice does not fu nc tio n as exp e ct ed : â T urn on the de vi ce as instruc ted in the de vi ce us er guide . Some de vi ces may n ot be po w er ed b y the computer , and mu st be tur ned on bef or e the computer is tur ned on . â Be sur e that all de v ice connecti ons ar e sec ur e . â Be sur e that the de v ice is r ecei ving elec tr ical po we r . â Be sur e that the de v ice , espec iall y if it is an older one , is compatible w ith yo ur oper ating s y stem . F or compatib ilit y inf ormati on , r efer t o the de v ice man ufac tur erâs W eb site . â Be sur e that the corr ect dr iv ers ar e installed and u pdated. Dr i ver s may be a vaila ble on a disc included w ith the de v ice or on the dev ice man ufac ture râs W eb site . F or mor e inf ormati on about u pdating dri ver s, selec t Star t > Help and Suppor t . Getting Started 4â5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM T r oublesho oting T he WL AN connec tion is not w orking If a WL AN connecti on is not w orking as e xpected , fo llo w these sugges tions: â Be sur e that the w ire less li ght on the computer is on . If the light is o ff , pr ess the w ir eless button t o turn it on . â Be sur e that the computer w ir eless an tennae ar e fr ee fr om obstr uctio ns. â Be sur e that the cable or D SL modem and its po we r cor d ar e pr operl y connected , and the lights ar e on. â If appli cable , be sure that the w ir eles s ro uter (access point) is tur ned on and pr operl y connected to the D SL or cable modem . â Disconnec t and then r econnect all cable s, and tur n the po w er off and then bac k on . â F or mor e infor mation on w ir eless tec hnology , r ef er to the inf ormati on and the W eb site links in Help and Support . â F or info rmati on on acti v ating br oadband w ir eless se r v ice , r efe r to the mobile netw ork oper ator info rmati on included w ith y our computer . Help and Suppor t If the pr eceding ques tions and s oluti ons did not addr es s y our pr oblem, acces s Help and Support by s electing Star t > H el p and Support . Help and Su ppor t pr ov ides the f ollo w ing assista nce : â Inf ormati on about the compu ter , such a s model and ser ial number , inst alled softwar e , har dw are com ponents, and spec ifi cations â Ans we rs to qu esti ons about using the com puter â Pr oduct inf ormati on to help y ou lear n to us e the compute r and oper ating s y stem f eature s â Update s for the oper ating s y stem , dev ice dr iv ers , and so f tw ar e pr o v ided on the comput er 4â6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Tr o u b l e s h o o t i n g â Chec ku ps f or compute r functi onality â A utomated and int er acti ve tr oubleshooting , r epair solutions, an d sy ste m r ec o very pr oc edu r es â L inks to comm unit y f orums o f IT e xperts Contac ting tec hnical support If the comput er is connected t o the Inter net , select Star t > Help and Suppor t > Contact suppor t to get online help or to acces s the technical su ppor t telephone n umbers . F or the fa stes t possible r eso lution o f y our pr oblem , hav e the comput er and the follo w ing inf ormati on av ailable when y ou call or e -mail: â Pr oduct name located on the displa y or k e yboar d. â Ser ial number (s/n) lis ted on the serv ice ta g. â The se r v ic e tag label is on the bottom of the com puter . â T o displa y the servi ce tag inf or mation on the com puter scr e en, select Start > Help and Suppor t > S ystem Infor mation . â Date the co mpute r wa s pur chas ed. â Co nditions under w hic h the pr oblem occur r ed . â Err or mes sages that ha v e been displa yed . â T he manufac tur er and model of the pr inter or other access or ies connected to the com puter . â Operating s ystem v ersion number and registrati on numb er . T o display the oper ating s y stem v ersio n number and r eg istration nu mbe r , sel ect Start > H elp and Support > S ystem Infor mation . (On s ome models , the r egistr ation number ma y be identif ied in the Oper ating S y stem ta ble as th e Pr oduct Id ). Getting Started 4â7
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM A Bac k up and r eco v er y Cr eating reco very disc s Afte r setting up the compu ter f or the f irst time , be sur e to c r eate a set o f r eco very disc s of the f ull fact or y image . The r eco ve r y discs ar e used to s tart up (boot) the computer and r ec o ver the op er ati ng sy stem a nd sof t war e to factor y set t ings in case o f s y stem inst ability or failur e . Note the f ollo wing gui delines be for e cr eating r eco v er y disc s: â Y ou w ill need high-quality CD-R, D VD-R , or D VD R discs (pur chas ed separ a tel y) . â Read-write discs, such as CD-RW and DVD /-RW discs, are not compatible with HP Backup & Recovery Manager. â Th e c o m p u t e r m u s t b e c o n n e c te d t o AC p owe r d u ri n g t h e pr oces s. â Onl y one set of r eco ve r y discs can be c reat ed per computer . â Number eac h disc bef ore ins erting it into the optical dr i ve of th e c omputer . â If necess ar y , y ou can cancel the disc c r eation bef or e yo u hav e finished c reating the r eco ve r y disc s. T he ne xt time yo u s e l e c t Create a set of reco very disc s (Recommended) , y ou w ill be pr ompted to co ntinue the dis c cr eation . Getting Started Aâ1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Back up and r eco ve r y T o cr eate a set o f r eco very discs , 1. S e l e c t Start > All Progr ams > HP Bac k up & Reco very > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create a set o f reco very discs (Recommended) , and then c lic k Nex t . 4. F ollo w the on -scr een instr ucti ons . Bac king up y our infor mation â Y ou can onl y reco ver f iles that yo u hav e pr ev iou sly bac k ed up . HP r ecommends that y ou use HP Bac k up & R eco ve r y Manager to cr eate an entir e dr iv e back up as soon as y ou set up y our computer . W ith HP Back up & R eco v er y Manager , y ou can perfor m the f ollo w ing tasks: â Backing u p y our inf ormati on r egularl y to pr otect y our important s yst em files â Cr eating s ys tem r ecov er y po ints that allo w y ou to r ev ers e undesir able changes to y our computer b y re stor ing the comput er to an ear lier st ate â Sc heduling bac k ups at spec ifi c inter v als or ev ents When to back up â On a r egularl y scheduled ba sis â Set reminders to back up your information periodically. â Bef or e the computer is r epair ed or r estor ed â B e fo re yo u a d d o r m o d i f y h a rdwa re o r s o f t wa re Aâ2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Back up and reco very Back up sug gestions â Cr eate a set o f r eco ve r y disc s using HP Bac k up & Re c over y M a n a g e r . â Cr eate s yst em r eco ve r y poin ts using HP Bac k up & R eco ve r y Manager , and per iodi cally cop y them to disc. â St or e personal f iles in the Doc uments folder and bac k up these f olders per iodi cally . â Back u p templat es stor ed in their as soc iated pr ogr ams. â Sa v e cu stomi z ed settings in a w indow , toolbar , or menu bar b y taking a sc r een shot o f y our settings . T he sc r een shot can be a time sa ver if y ou ha ve t o r eset y our pr efer ences. T o copy the sc r een and paste it in to a w or d-pr ocessing doc ument: 1 . Display th e scr een. 2. C o p y t h e s c r e e n . T o cop y only the ac ti v e w indo w , pr ess alt fn prt sc . T o copy the entir e scr een , pr ess fn prt sc . 3 . Open a wo rd-pr ocessing doc ument , and then selec t Edit > P aste . â Bef or e you can perf orm bac ku p and r ecov ery procedur es, the computer must be conne cted to external pow er . â Dr iv ers, utiliti es , and applicati ons installed b y HP can be copi ed to a CD or to a D VD using HP Back up & Reco ve r y Manager . Bac king up specific files or f olders Y ou can bac k up spec if ic f iles or f older s to the r eco v er y partition on the har d dr i ve , to an optional e xternal har d dr i ve , or to opti cal discs (CDs or D VDs) . â This pr ocess w ill take s ev eral min utes , depending on the file si z e and the speed of the compu ter . Getting Started Aâ3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Back up and r eco ve r y T o b a ck up sp e ci fic fil e s or fo l d er s: 1. S e l e c t Start > All Programs > HP Backup & R ecov er y > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create or manage bac kups , and then clic k Ne xt . 4. Clic k Bac k up user c reated f iles and folders and then cl ick Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Bac king up the entire har d dri ve When y ou perfor m a complete back up of the har d dri ve , y ou ar e sa v ing the full f a ct or y image , including the W indo w s oper ating s y stem , softwar e applicati ons, and all per sonal fil e s an d fo l d ers. â A cop y of the entir e hard dri ve image can be s tor ed on another har d dri ve , on a net w ork dr iv e , or on r ecov er y discs that y ou cr eate. â This pr ocess ma y take o ver an hour , depending on your co mputer speed and the amount o f data being s tor ed . T o back u p y our entir e hard dr i ve: 1. S e l e c t Start > All Programs > HP Backup & R ecov er y > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create or manage bac kups , and then clic k Ne xt . 4. Clic k Create or manage Entire Dri ve Bac k ups , and then cl ick Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Aâ4 Getting Started
443562-001.book Page 5 Thur sday, March 15, 2007 8:47 PM Back up and reco very Creating r ecov er y points When y ou back u p modifi cations since y our last bac k up , you ar e c r eating s y stem r eco v ery po ints. T his allo ws y ou to sa ve a snapsh ot of y our har d dri v e at a spec ifi c point in time . Y ou can then r ecov er back t o that poin t if y ou w ant to r ev erse subs equent c hanges made to y our s ys tem . â T he fir st s y stem r ecov ery point , a snapshot of the en tir e image , is aut omaticall y cr eated the f irst time y ou perfor m a back up . Subs equent r eco very points mak e a copy o f changes made after that time . HP r ecommends that y ou cr eate r eco ve r y po ints at the f ollo w ing times: â Bef or e you add or e xtensi vel y modif y softwar e or h a rd wa re â P er iodically , whene v er t he s y stem i s perfor mi ng opti mally â R eco ver ing to an earli er r eco ve r y poin t does not aff ect data f iles or e -mails cr eated since that r eco ve r y poin t . T o cr eate a s y stem r eco ve r y poin t: 1. S e l e c t Start > All Programs > HP Backup & R ecov er y > Bac k up & Reco very M anager . 2. C l i c k Ne xt . 3. C l i ck Create or manage bac kups , and then clic k Ne xt . 4. Clic k Create or manage Reco very P oints , and then cl ick Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Sc heduling backups Us e HP Back up Sc heduler to sc hedule back ups f or the entir e syste m, for re c over y p oi nt s, o r fo r s p e cific fi l e s a n d fo l d er s. W ith this tool , y ou can sc hedule back ups at spec if ic int ervals (dail y , weekl y , or monthl y) or at spec ifi c ev ents , such as at s yst em r estart or w hen y ou doc k to an optional doc king stati on (selec t models only). Getting Started Aâ5
443562-001.book Page 6 Thur sday, March 15, 2007 8:47 PM Back up and r eco ve r y To s c h e d u l e b a c k u p s : 1. S e l e c t Start > All Progr ams > HP Bac k up & Reco very > HP Back up S cheduler . 2 . F ollo w the on -sc r een instr ucti ons. P er for ming a reco very â Y ou can onl y reco ver f iles that yo u hav e pr ev iou sly bac k ed up . HP r ecommends that y ou use HP Bac k up & R eco ve r y Manager to cr eate an entir e dr iv e back up as soon as y ou set up y our computer . HP Bac k up & R eco ve r y Manager helps y ou w ith the follo w ing tasks f or safeguar ding y our in for mation and r estor ing it in case of a sy stem failu re: â R eco ve r ing important f ilesâT his featur e helps y ou r eins tall important f iles with out perfor ming a full s y stem re c ov e r y . â P erf orming a f ull s ys tem r ecov er yâW ith HP Back up & R eco v er y Manager , yo u can r eco v er y our f ull fac tory image if y ou e xperi ence s yst em failur e or instab ility . HP Back up & R ecov er y Manager w orks f rom a dedi cated r eco ve r y partition on the hard dr iv e or fr om r e co v er y discs y ou c r eate . P erf or mi ng a re co v ery fr om the r ec o ve ry d is cs T o perfor m a r ecov er y fr om the r eco ve r y discs , follo w these steps : 1 . Bac k up all personal f iles . 2 . Insert the f irst r eco v er y disc in to the optical dr iv e and r est ar t the comput er . 3 . F ollo w the on -sc r een instr ucti ons . Aâ6 Getting Started
443562-001.book Page 7 Thur sday, March 15, 2007 8:47 PM Back up and reco very P erf or min g a r ec o ve ry f r om the h ar d d ri v e T her e ar e 2 wa y s to initi ate a r eco v er y fr om the hard dr iv e: â Fro m wi t h i n W i n d o ws â F r om the r eco very partition Initiating a reco very in Windo ws T o initiate a r eco ve r y in W indo ws , follo w these st eps: 1 . Bac k up all pers onal file s. 2. S e l e c t Start > All Progr ams > HP Bac k up & Reco very > HP Bac k up and Reco very M anager . 3. C l i ck Ne xt . 4. Clic k Pe r f o r m a r e c o v e r y , and then cli ck Ne xt . 5 . F ollo w the on -sc r een instr ucti ons. Initiating a reco very from the har d dri ve r eco very par tition T o initiate a r eco very fr om the har d dr i ve r eco v er y partition , f ollo w these s teps: 1 . Bac k up all pers onal file s. 2 . Re start the computer , and then pr ess f1 1 bef ore the W indo ws oper ating s y stem loads . 3 . Cli ck a r eco v ery option , and then c l i ck Ne xt . 4. F ollo w the on -scr een instr ucti ons . Getting Started Aâ7
443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM B Specifications Operating en vir onment T he oper ating en v ir onment inf or mation in the f ollo wing ta ble ma y be helpful if y ou plan to us e or tr ansport the computer in e xtreme en vir onments. Factor Metric U .S. Te m p e r a t u r e Operating (not wr itin g to optical disc ) 0°C to 35°C 3 2°F to 9 5°F Operating (w riting to optical disc) 5°C to 3 5°C 4 1°F to 9 5°F Nonoper ating - 20°C to 60°C - 4°F to 1 40°F Re lativ e humidity (noncondensing) Operating 1 0% to 90% 1 0 % to 90% Nonoper ating 5% to 9 5% 5% to 9 5% Max imum altitude (unpr essuri z ed) Oper ating ( 1 4.7 to 1 0. 1 psia*) - 1 5 m to 3, 04 8 m -5 0 ft to 1 0, 000 ft Nonoper ating ( 1 4.7 to 4.4 ps ia*) - 1 5 m to 1 2 , 1 9 2 m -5 0 ft to 40, 000 ft *P ounds per squar e inch abs olute (psia) is a unit o f measur ement f or altitude . Getting Started Bâ1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Spe cifica tion s Ra ted input pow er T he po w er info rmati on in this sec tion ma y be helpful if y ou plan to tr av el inte rnati onall y w ith the comput er . T he computer oper ates on DC po w er , whi ch can be su pplied by a n AC o r a D C p owe r s ou rce. A l t h o u g h t h e c om p u t e r c a n be po w er ed fr om a standalone DC po w er sour ce , it should be po w er ed only w ith an A C adapter or a DC pow er sour ce supplied and a ppr o ved b y HP for u se w ith this computer . T he computer is capa ble of accepting DC po w er w ithin the f ollo w ing spec ifi cations . Input pow er Rating Oper ating vo ltage 1 8.5 V dc @ 3 .5 A - 6 5 W Oper ating c urr ent 3 . 5 A T his pr oduct is desi gned f or IT po wer s y stems in Norw a y w ith phase -to -phase v oltage not e x ceeding 2 40 V r ms. Bâ2 Getting Started
Inde x 443562-001.book Page 1 Thur sday, March 15, 2007 8:47 PM 1394a port 2â4 , 2â5 A AC adapter connecting 1â3 identifying 1â1 altitude specifications Bâ1 ambient light sensor 2â7 antennae, wireless 2â8 antivirus software 4â4 audio-in (microphone) jack 2â4 , 2â5 audio-out (headphone) jack 2â4 , 2â5 B battery charging 1â3 identifying 1â1 inserting 1â2 battery bay, identifying 2â6 battery light behavior 1â3 identifying 2â2 , 2â3 battery release latches, identifying 1â2 , 2â6 bays battery 2â6 hard drive 2â6 Bluetooth 3â4 Bluetooth compartment, identifying 2â6 Bluetooth module 2â3 business card holder 2â6 buttons info 2â2 pointing stick 2â2 power 1â4 , 2â2 presentation 2â2 TouchPad 2â2 TouchPad on/off 2â2 volume mute 2â2 wireless 2â2 C cables and cords, power 4â1 compartments Bluetooth 2â6 memory module 2â6 WLAN module 2â6 WWAN module 2â6 computer turn off 3â7 turn on 1â4 computer viruses 4â4 connecting the computer to external power 1â3 connecting to a computer network 3â4 connectors docking 2â4 , 2â5 power 2â3 country-specific modem adapter 1â1 Getting Started Indexâ1
443562-001.book Page 2 Thur sday, March 15, 2007 8:47 PM Inde x D devices, external, troubleshooting 4â5 display release latch, identifying 2â3 , 2â7 display, switching image 4â3 docking connector 2â4 , 2â5 drive light, identifying 2â2 , 2â3 drive, optical 2â3 E environmental specifications Bâ1 external devices, troubleshooting 4â5 external monitor port 2â4 F firewalls 3â2 H hard drive bay, identifying 2â6 Help and Support 4â6 Hibernation 4â3 HP Fingerprint Sensor 2â2 humidity specifications Bâ1 I IEC 60950 compliance 3â3 image, switching among display devices 4â3 info button, identifying 2â2 inserting the battery 1â2 internal display switch 2â7 internal microphone 2â7 J jacks audio-in 2â4 , 2â5 audio-out 2â4 , 2â5 RJ-11 (modem) 2â3 RJ-45 (network) 2â5 L labels, service tag 4â7 LAN (local area network) 3â4 latches battery release 2â6 display release 2â3 , 2â7 lights battery 1â3 , 2â2, 2â3 drive 2â2 , 2â3 optical drive 2â3 power 1â4 , 2â2, 2â3 wireless 2â2 , 2â3 locating user guides 3â6 M Media Card Reader, identifying 2â4 , 2â5 memory module compartment, identifying 2â6 microphone, internal 2â7 modem surge protection 3â2 modem cable 1â1 monitor port, external 2â4 , 2â5 monitor, external 4â3 , 4â5 N network jack 2â5 network, connecting computer to 3â4 O operating environment specifications Bâ1 operating system, version number 4â7 optical drive 2â3 Inde xâ2 Getting Started
443562-001.book Page 3 Thur sday, March 15, 2007 8:47 PM Inde x optical drive light 2â3 overheating, computer 3â3 , 4â5 P PC Card slot 2â4 pointing stick 2â2 pointing stick buttons 2â2 ports 1394a 2â4 , 2â5 external monitor 2â4 , 2â5 USB 2â3 , 2â4, 2â5 power running the computer on battery 1â3 , 1â4 turning on computer 1â4 , 4â1 power button, identifying 2â2 power connector identifying 2â3 using 1â3 power cord connecting 1â3 identifying 1â1 power light 1â4 , 4â1 power lights, identifying 2â2 , 2â3 power surge 3â2 presentation button, identifying 2â2 printer 4â5 Product Id 4â7 R rated input power specifications Bâ2 registration number, operating system 4â7 regulatory information notices 3â3 R egulatory , Saf ety and En v ir onment al Notice s 3â3 RJ-11 (modem) jack 2â3 RJ-45 (network) jack, identifying 2â5 S Safet y and Comfort Gu ide 3â3 scroll zone, TouchPad 2â2 sensors ambient light 2â7 serial number, computer 4â7 service tag 4â7 seurity cable slot, identifying 2â5 SIM slot 2â6 Sleep 4â3 slots PC Card 2â4 SIM 2â6 Smart card reader 2â5 software antivirus 3â1 setup 1â5 updates 3â6 specifications operating environment Bâ1 rated input power Bâ2 switches internal display 2â7 T technical support 4â7 temperature safety considerations 3â3 specifications Bâ1 troubleshooting 4â5 TouchPad buttons, identifying 2â2 TouchPad on/off button 2â2 Getting Started Indexâ3
443562-001.book Page 4 Thur sday, March 15, 2007 8:47 PM Inde x TouchPad scroll zone, identifying 2â2 TouchPad, identifying 2â2 traveling with computer Bâ2 troubleshooting display problems 4â3 external device problems 4â5 Hibernation or Sleep problems 4â3 overheating problems 4â5 resources 4â1 software problems 4â4 virus problems 4â4 wireless network problems 4â6 turning off computer 3â7 turning on computer 1â4 , 4â1 U updates, software 3â6 USB ports, identifying 2â3 , 2â4 , 2â5 user guides 3â6 V vents identifying 2â3 , 2â4, 2â5, 2â6 precautions 4â5 viruses antivirus software 3â1 computer 4â4 volume mute button, identifying 2â2 volume scroll zone, identifying 2â2 W wireless antennae 2â8 wireless button, identifying 2â2 wireless lights, identifying 2â2 , 2â3 WLAN (wireless local area network) 2â8 , 3â4 WLAN module compartment 2â6 WWAN (wireless wide area network) 2â8 , 3â4 WWAN module compartment 2â6 Inde xâ4 Getting Started