HP 5/xx Series 4 User Manual
Userâs Guide HP Vectra VL 5/xx Series 4 uno.bk : 1bookf.fb4 Page 1 Monday, July 21, 1997 12:46 PM
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Centronics ® is a registered trademark of Centronics Data Computer Corporation. Matrox ® is a registered trademark of Matrox Electronic Systems Ltd. MGA ⢠and Millennium ⢠are trademarks of Matrox Graphics Inc. Microsoft ® and MS-DOS ® are registered trademarks of Microsoft Corporation. Microsoft Windows ® , and Windows ® 95 are products of Microsoft Corporation. OS/2 is a registered trademark of International Business Machines corporation. Novell ® and NetWare ® are U.S. registered trademarks of Novell, Inc. PENTIUM TM is a trademark of Intel Corporation. UNIX ® is a registered trademark of UNIX System Laboratories Inc. in the U.S.A. and other countries. Hewlett-Packard France Grenoble Personal Co mputer Divis ion Technical Marketing 38053 Grenoble Cedex 9 Fran ce © 1995 Hewlett-Packard Company uno.bk : legal.fb4 Page ii Monday, July 21, 1997 12:46 PM
Userâs Guide uno.bk : title.fb4 Page iii Monday, July 21, 1997 12:46 PM
iv Francais Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett-Packard desktop PC. Y our high-performance PC provides: ⢠a Pentium TM processor in a Zero Insertion Force (ZIF) socket for easy processor upgrades ⢠an integrated level-two cache of 256 KB for high performance ⢠a main memory of 8 MB or 16 MB, upgradeable to 128 MB ⢠an Ultra VGA PCI (Peripheral Component Interconnect) video controller with 1 MB of video memory upgradeable to 2 MB. Some models have a Matrox MGA Millennium video adapter board with 2MB as standard, upgradeable to 4MB or 8MB. ⢠an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus supporting Fast IDE and Standard IDE ⢠three front-access drive shelves (one can be used as an internal shelf) ⢠one internal drive shelf ⢠four free slots for accessory boards: â one 32-bit PCI (Peripheral Component Interconnect) slot â two 16-bit ISA (Industry Standard Architecture) slots â one combination ISA or PCI slot ⢠one parallel port, and two serial ports ⢠preloaded HP utilities to ease system configuration tasks ⢠BIOS stored in Flash ROM ⢠BIOS support for ISA âPlug and Playâ ⢠pre-installed Operating system and Software. uno.bk : title.fb4 Page iv Monday, July 21, 1997 12:46 PM
Francais v Y our HP V ectra has other important attributes: ⢠DMI compliant ⢠designed for Window s ® 95 ⢠Vectra Ergonomic Power SolutionâWindows 95 soft power-down using the mouse, and keyboard power-on. ⢠Energy Star compliant power management. The PC range described in this manual has a power saving capability which complies with the Environment Protection Agencyâs (EPA) 30 watt maximum power consumption in sleep mode, with the exception of those models which are fully loaded multimedia PCs. The fully loaded multimedia PCs also have energy saving capabilities, but use slightly more than the maximum 30 watt limit in power saving mode, required for the Energy Star label approval. uno.bk : title.fb4 Page v Monday, July 21, 1997 12:46 PM
vi Francais uno.bk : title.fb4 Page vi Monday, July 21, 1997 12:46 PM
Contents English vii 1 Setting Up Y our PC Unpacking Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, and Display . . . . . . . . . . . . . . . . . . 4 Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Starting the PC for the First T ime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Using Y our PC Starting and Stopping Y our PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The HP V ectra Keyboard for W indows 95 . . . . . . . . . . . . . . . . . . . . . 14 HP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Accessing HP User T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Personalizing Y our Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 The Desktop Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 17 uno.bk : uno.toc Page vii Monday, July 21, 1997 12:46 PM
viii Engli sh 3 How to Install Accessories In Y our PC Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 23 Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 24 Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 25 Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Installing a V ideo Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Configuring Accessory Boards with Plug and Play (Windows 3.11) . . . 31 Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 31 Installing the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 38 Installing a 3.5-inch Disk Drive in the Bottom Shelf . . . . . . . . . . . . . . . . 41 Installing a 5.25-inch Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . 44 Configuring the Device or Devices you have installed . . . . . . . . . . . . . . 46 Installing an Upgrade Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 uno.bk : uno.toc Page viii Monday, July 21, 1997 12:46 PM
English ix 4 The HP Setup Program Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Starting the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Understanding the SETUP Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 After Installing an IDE Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 5 Troubleshooting Y our PC Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 If Y our PC Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 If Y our Display is Blank and There Are No Error Messages . . . . . . . . . . 67 If you are Unable to Change any V alues in Setup. . . . . . . . . . . . . . . . . . . 68 If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 T o Clear the CMOS Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Power -On-Self-T est Errors that May Prevent Y our PC From Starting . . 69 uno.bk : uno.toc Page ix Monday, July 21, 1997 12:46 PM
x English If Y our PC Has a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . 71 If Y our Display Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 If Y our Display is Blurred or Unreadable . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 If Y our Keyboard or Mouse Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . 73 If Y our Printer Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 If the Flexible Disk Drive Does Not W o rk . . . . . . . . . . . . . . . . . . . . . . . . 74 If the Hard Disk Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 If the Hard Disk Activity Light Does Not W ork . . . . . . . . . . . . . . . . . . . . 7 5 If the CD-ROM Drive Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 If an Accessory Board Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 If Y our PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 77 If Y ou Have Forgotten Y our Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 If Y our Application Software Does Not W ork . . . . . . . . . . . . . . . . . . . . . . 78 If Power Management Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 uno.bk : uno.toc Page x Monday, July 21, 1997 12:46 PM
English xi 6 T echnical Information Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 6 T ypical Power Consumption/A vailability for ISA Accessory Slots . . . . . . 8 7 T ypical Power Consumption/A vailability for PCI Accessory Slots . . . . . . 8 7 IRQs, DMAs, and I/O Addresses Used by Y our PC . . . . . . . . . . . . . . . . . . 87 A vailable V ideo Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 BIOS Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 W indows V ideo Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 W indows 95 V ideo Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 OS/2 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Vi deo Resolutions for the Matrox MGA Millennium Video Adapter Card, V alid for W indows 3.11, Windows 95 and OS/2 . . . . . . . . . . . . . . . . . . . . . 92 The PCâs Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The PCâs Rear Connector s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 System Board Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . 95 Sy stem Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Recycling Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 uno.bk : uno.toc Page xi Monday, July 21, 1997 12:46 PM
xii English 7 Hewlett Packard Support and Information Services Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Y our HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . 103 HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 InternetâF TP Library Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Access HP W orld W ide W eb Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 HP F AXback on DemandâHP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . 106 HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 106 Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 107 HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Hewlett-Packard T elephone Support . . . . . . . . . . . . . . . . . . . . . . . . 109 Lifeline T elephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 111 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 113 uno.bk : uno.toc Page xii Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC This chapter leads you through the first time installation of your HP V ectra PC. uno.bk : uno1_set.fb4 Page 1 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Unpacking Your PC 2 English Unpacking Your PC 1 When you receive your PC, unpack all the components: ⢠the computer and power cord ⢠the display and its cables ⢠the keyboard and mouse ⢠the manuals. NOTE The operating system software, drivers, and HP utilities are preloaded on the hard disk. Manuals Mouse Computer Power Cord Display Power Cord Typical Display Computer Keyboard uno.bk : uno1_set.fb4 Page 2 Monday, July 21, 1997 12:46 PM
English 3 1 Setting Up Your PC Unpacking Your PC 2 Plac e the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboard, mouse, and any other accessories. 3 Position the PC so that its rear connectors are easily accessible. 4 Place the display on top of the computer. (If you have a large display, place it next to the computer.) Installation Tools No tools are required to set up your PC. However , if you plan to install a disk drive or an accessory board in your PC, you will need a flat-blade screwdriver . For further information about installing accessories, refer to chapter 3, âHow to Install Accessories In Y our PCâ. WARNING If you are in any doubt that you can lift the display safely, do not try to move it without help. Refer to the displayâs manual for information about the display. uno.bk : uno1_set.fb4 Page 3 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Connecting the Mou se, Keyboard, and Display 4 English Connecting the Mouse, Keyboard, and Display 1 Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only . 2 Tighten the display cable attachment screws. Mouse Keyboard Display uno.bk : uno1_set.fb4 Page 4 Monday, July 21, 1997 12:46 PM
English 5 1 Setting Up Your PC Connecting a Printer Connecting a Printer Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled: ⢠Parallel (25-pin parallel connector) for a parallel device ⢠Serial A (9-pin serial connector) for a serial device ⢠Serial B (9-pin serial connector) for a second serial device. Pa rall el Con n ec tor Serial Conn ecto r uno.bk : uno1_set.fb4 Page 5 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Connecting the Pow er Cords 6 English Connecting the Power Cords 1 If fitted, remove the label covering the computerâs power connector. 2 Connect the power cords to the display and the computer. 3 Connect the displayâs power cord and the computerâs power cord to a grounded outlet. ( The connectors are shaped to go in one way only .) WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet. This means the PC must be located close to a power outlet that is easily accessible. Display Power Cord Computer Power Cord Grounded Outlet uno.bk : uno1_set.fb4 Page 6 Monday, July 21, 1997 12:46 PM
English 7 1 Setting Up Your PC Starting the PC for the First Time Starting the PC for the First Time Y our PC has preinstalled software. This software is initialized the first time you start the PC. The software initialization takes approximately three minutes, and: ⢠sets up the software in your language ⢠sets up your software to use the hardware installed in your computerânote that you can change the settings after the software has been initialized. T o initialize your software: 1 Switch on the display and then the PC. When the PC is switched on, the V ectra Logo is displayed. The PC performs a Power -On-Self-T est (POST). Press if you want to view the POST . If an error is detected during the Power -On-Self-T est, the PC will automatically display the error . Y ou may be prompted to press to start the Setup program to correct the error . NOTE Do NOT switch OFF the PC while the software is being initialized as this could cause unexpected results. Switch on the Dis play Then switch on the PC uno.bk : uno1_set.fb4 Page 7 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Starting the PC for the First Time 8 English 2 The software initialization routine starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC. For example: ⢠The name of the person who will use the PC and your company name. (If necessary, the name of the user can be modified later.) ⢠The current date and time. ⢠The type of printer (for example, HP LaserJet 4M). This is shown on the front of the printer. You also need to enter the connection used by the printer. ⢠The model number of your display. The displayâs model number is shown on the cover of the manual supplied with the display and on a label on the rear of the display. ⢠Depending on which model PC you have, you may also be asked to select which operating system you want to use, Windows 3.11 or Windows 95. CAUTION Once you have confirmed your selection of the operating sy stem, you cannot change that selection. The operating sy stem which you have NOT chosen will be deleted from the computerâ s hard disk. 3 While the initialization program is running, you might like to complete the Warranty Registration card which you will find inside the back of this manual. When the initialization routine has finished, click on OK and the PC will restart. uno.bk : uno1_set.fb4 Page 8 Monday, July 21, 1997 12:46 PM
English 9 1 Setting Up Your PC Starting the PC for the First Time 4 When your PC has restart ed: â Adjust the display screenâs brightness and contrast to your needs. If the picture does not fill the screen or is not centered, adjust it using the controls on the display. Refer to the displayâs manual for details. â Set the keyboard to a comfortable position. Creating Master Diskettes It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. Should you need to restore the preloaded software on your PC, you can use these diskettes to do so. Windows 3.11 Choose this utility in the HPUtils group in Program Manager and follow the screen messages, which will tell you how many diskettes you need. Windows 95 Use the Microsoft Create Sy stem Disk utility . Refer to the W indows 95 documentation for further information. Other Operating Systems Refer to the documentation for your operating sy stem. Adjust brightness Your display may be different from the display shown here. uno.bk : uno1_set.fb4 Page 9 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Starting the PC for the First Time 10 English uno.bk : uno1_set.fb4 Page 10 Monday, July 21, 1997 12:46 PM
2 Using Your PC This chapter explains how to use the HP V ectra features and tools designed to increase your productivity . uno.bk : uno2_us.fb4 Page 11 Monday, July 21, 1997 12:46 PM
2 Using Your PC Starting and Stopp ing Your PC 12 English Starting and Stopping Your PC Y our PC can be started in two way s: ⢠pressing the power button on the front panel ⢠pressing the space bar on the HP V ectra keyboard for Wi ndows 95. When you start the computer , switch on the display first. When you switch on the computer , the computer carries out the Power -On-Self- T est (POST) while the V ectra logo is displayed. If you wish to view the POST , press . If there is an error in the POST , the error will automatically be displayed. If you have set a password in the PCâ s Setup program, the passw ord prompt display s after the POST has completed. If the Password prompt is displayed, type your password and press to be able to use the PC. Password Prompt uno.bk : uno2_us.fb4 Page 12 Monday, July 21, 1997 12:46 PM
English 13 2 Using Your PC Starting and Stopping Your PC Stopping the PC when using Windows 3.11 T o stop the PC, make sure that you have exited all programs and then exited W indows before pressing the power button on the control panel. Stopping the PC when using Windows 95 T o stop or shut down the PC: 1 Cli ck on Start . 2 Cli ck on Shut Down . 3 Cli ck on Shut down the computer . Y ou can return the PC to full power mode by pressing the space bar . Other Operating Systems For other operating sy stems refer to the operating sy stem manual for details of how to exit the operating sy stem. uno.bk : uno2_us.fb4 Page 13 Monday, July 21, 1997 12:46 PM
2 Using Your PC The HP Vectra Keyboard for Windows 95 14 English The HP Vectra Keyboard for Windows 95 The HP V ectra keyboard for W indows 95 has several new features. There are three additional key s which give speedy access to W indows 95 functions. These key s have icons indicating what these functions are. The space bar also has an additional function, the Power -On function, which is not specific to W indows 95. The Windows Icon Y ou can display the W indows 95 Start menu by pressing either of the two W indows key s, which are on either side of the space bar . Refer to W indows 95 documentation for further information about W indows 95. The Power-On Icon on the Space Bar The Power -On function enables you to start your PC by pressing the space bar . This function is not specific to W indows 95, but is available whatever your operating sy stem. The option can be enabled or disabled in Setup . The default is enabled. The Application Key The Application key allows you to access all the same functions as the right mouse button. It can be used to copy and move files, to access shortcut menus and get Help information. The Application key can also be programmed by your software. uno.bk : uno2_us.fb4 Page 14 Monday, July 21, 1997 12:46 PM
English 15 2 Using Your PC HP Utilities HP Utilities Y ou can access Hewlett-Packard Utilities from the HPutils group in the W indows program manager . These utilities include: â Discover Your HP Vectra. An online introduction to the main features of your PC, which includes information about the software supplied, and describes features for installing accessories. â The Master Diskette Creation utility. Allows you to create master diskettes of your preloaded software. â HP PCID. HP PCID is a program which allows you to create a personalized message, which will display during your PCâs Power-On-Self-Test (in text mode only). â HP User Tools. These are tools which enable you to set many parameters for your computer and give access to other useful features. Accessing HP User Tools Windows 3.11 1 Choose HPutils from Program Manager. 2 Choose the HP User Tools utility. 3 Choose the tool that you wish to use. Windows 95 The HP InfoCenter provides information about your PC, and allows you to use HP-supplied software to set up certain aspects of your PC. All HP-specific online information is accessible via the HP InfoCenter . T o access the HP InfoCenter: 1 Click on Start . 2 Click on HP InfoCenter . uno.bk : uno2_us.fb4 Page 15 Monday, July 21, 1997 12:46 PM
2 Using Your PC Advanced Power Management 16 English Advanced Power Management Y our PC supports a power management sy stem which complies with the United Statesâ Environmental Protection Agencyâ s (EP A) Energy Star program. Power management enables you to reduce the PCâ s power consumption when you are not using it. T wo power management modes are supported in W indows 3.11: ⢠Standby Mode, which significantly reduces power consumption ⢠Sleep Mode, which reduces power consumption to a minimum. W indows 95 supports a third mode, Shut Off Monitor . Configuring Power Management in Windows 3.11 Use the Power icon from the W indows control panel in Program Manager . Configuring Power Management in Windows 95 ⢠Standby Mode Use the Display icon in the Control Panel (Click on Start and then Settings). ⢠Shut Off Monitor mode Use the Display icon in the Control Panel. ⢠Suspend Mode Use the Power icon in the Control Panel to configure Suspend Mode. Click on Suspend on the Start menu to activate Suspend Mode. This mode is similar to Sleep Mode in Windows 3.11. CAUTION If your PC is on a Novell ® network, Suspend Mode will disconnect you from the network. Some other software applications are also not compatible with Suspend mode. Other Operating Systems Refer to your operating sy stem documentation. Activating Sleep Mode in Windows 3.11 T o activate Sleep Mode, click on the Sleep Mode icon (at the bottom-left hand corner of the screen). Press any key to return to full power mode. Power Management in DOS For more information about the DOS power management utility , refer to the operating sy stem manual. uno.bk : uno2_us.fb4 Page 16 Monday, July 21, 1997 12:46 PM
English 17 2 Using Your PC Personalizing Yo ur Mouse Personalizing Your Mouse Y our PC has preinstalled software (the Mouse Control Center) which you can use to personalize the functionality of your mouse. The Desktop Management Interface Y our PC supports the Desktop Management Interface (DMI). The DMI lets an application request information about your computer . For example, an application can use the DMI to view: ⢠the hardware and software components installed in your PC ⢠the operating system used by your PC ⢠the number of available accessory board slots. Refer to your operating sy stem manual for further information. uno.bk : uno2_us.fb4 Page 17 Monday, July 21, 1997 12:46 PM
2 Using Your PC The Desktop Management Interface 18 English uno.bk : uno2_us.fb4 Page 18 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory , accessory boards, and additional di sk drives, in your PC. uno.bk : uno3_ins.fb4 Page 19 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Supported H P Accessories 20 English Supported HP Accessories This chapter describes how to install memory , mass storage devices, and accessory boards in your PC. Refer to chapter 7, âHewlett Packard Support and Information Servicesâ, for information about how to obtain an up-to-date list of supported devices. Up to three front access drives, such as: 5.25-inch 1.2 MB flexible disk drive, (half height) order D 2881B One internal mass storage device Mounting Rails can be ordered 5.25-inch disk drive rails, orde r D2880A for front access devices: 3.5-inch disk drive rails, order D3566A. 3.5-inch 1.44 MB flexible disk drive, (one third height), order D203 5B IDE CD-ROM Drive, order D2896A. 540MB IDE, order D2918A, or 1GB IDE, order D2919A uno.bk : uno3_ins.fb4 Page 20 Monday, July 21, 1997 12:46 PM
English 21 3 How to Install Accessories In Your PC Supported HP Accessories WARNING For your safety, never remove the PCâs cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC before switching it on again. Main Memory Modules (32-bit EDO, 60 ns) : 8 MB kit (2 x 4 MB modules) order D3646A Video Memory Upgrade: 1 MB upgrade, order D3500A. Up to four accessory boards 256 KB Level 2 cache memo ry Processor . 16 MB kit (2 x 8 MB modules) order D3647A 32 MB kit (2 x 16 MB modules) order D3648A Pairs of identical modules must be installed. See âInstalling Memory â later in this chapter. Voltage Regulator Module (VRM) uno.bk : uno3_ins.fb4 Page 21 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Removing th e Cover 22 English Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. Then remove the display. 3 If necessary, unlock the cover using the key provided with the PC. 4 Slide the two tabs on the front of the computer inwards. Firmly slide the cover forward 5 cm (2 inches), and lift it up and off the computer. uno.bk : uno3_ins.fb4 Page 22 Monday, July 21, 1997 12:46 PM
English 23 3 How to Install Accessories In Your PC Removing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories. 2 Make sure that all internal cables are properly connected and safely routed. 3 Ensure the cover lock is unlocked and the tabs are inwards. 4 Lower the cover onto the computer, and firmly slide it into position. 5 Slide the two tabs on the front of the cover outwards. 6 If a keylock is fitted, lock the cover using the key. 7 Place the display on top of the computer. Reconnect all cables and power cords. uno.bk : uno3_ins.fb4 Page 23 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Moving and Replac ing the Power Supply 24 English Moving and Replacing the Power Supply Y ou must move the power supply to access the sockets for the main memory , cache memory , video memory , processor , b attery , or accessory board slots. 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover. 3 Lift the front of the power supply to disengage the hinge on the rear. 4 Lift the power supply clear and lay it upside down on the frame above the disk drives. uno.bk : uno3_ins.fb4 Page 24 Monday, July 21, 1997 12:46 PM
English 25 3 How to Install Accessories In Your PC Moving and Replacing th e Power Supply Replacing the Power Supply after Installing Accessories 1 Ensure that you have installed all your accessories in the PC. 2 Replace the power supply on the left-hand side of the PC, and ensure that the cables are neatly routed around any accessory boards. 3 Raise the front of the power supply and engage the hinge on the rear. 4 Lower the front of the power supply into position so that it rests on the front panel. uno.bk : uno3_ins.fb4 Page 25 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Memory 26 English Installing Memory Main Memory Modules Y our PC is supplied with main memory . If you need more main memory to run your application software, you can install up to a total of 128 MB. Main memory is available in modules of 4 MB, 8 MB, or 16 MB. Y ou must install identical modules in pairs in each bank. Banks A and B will take 4 MB, 8 M B, 16 MB or 32 MB modules. Use only 4 MB and 16 MB modules in bank C, as 8 MB and 32 MB modules are not fully detected in this bank. 32 MB modules are not available from HP . Y ou can obtain 32 MB modules from your HP reseller . CAUTION Static electricity can damage electronic components. T urn all equipment OFF . Donât let your clothes touch the accessory . T o equalize the static electricity , rest the accessory bag on top of the power supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care. To install a main memory module: 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover and power supply. uno.bk : uno3_ins.fb4 Page 26 Monday, July 21, 1997 12:46 PM
English 27 3 How to Install Accessories In Your PC Installing Memory 3 Align the main memory module directly over the socket. Slide the memory module into the slot at 45°. Firmly press the memory module completely into the connector. 4 Pivot the memory module to the vertical position. 5 Repeat this procedure for each memory module you are installing. If you need to remove a main memory module: 6 Instal l any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. Release the retaining clip and pull the module forward and out of th e socket uno.bk : uno3_ins.fb4 Page 27 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Memory 28 English Installing a Video Memory Upgrade Y our PC is supplied with 1 MB of video memory on the sy stem board. Y ou can install more memory if you want more colors by installing a pair of video memory modules which will increase your available video memory to 2 MB. Detailed information about available video resolutions is given in chapter 6, âT echnical Informationâ. Some PCs have a Matrox MGA Millennium video adapter board with 2 MB of video memory , which you can increase up to 8MB. T o increase the video memory to 4 MB, order HP 2 MB WRAM upgrade D3557A. T o increase the video memory to 8 MB, you need to install a 6 MB video memory upgrade, which is not available from HP . Y ou can obtain the 6 MB video memory upgrade, Matrox MGA - Mil/M06, from your HP Reseller . To Install a Pair of Video Memory Modules on the System Board 1 Disconnect the power supply cord. 2 Remove the computerâs cover and power supply. 3 Align the video memory module directly over the socket taking care to align the dot on the module with the dot on the socket as illustrated in the diagram. Firmly press the memory module completely into the connector. Video memory modules must be installed in pairs. 4 Install any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. uno.bk : uno3_ins.fb4 Page 28 Monday, July 21, 1997 12:46 PM
English 29 3 How to Install Accessories In Your PC Installing Memory If you need to use a special video driver for your application, you may be asked to insert a diskette containing the driver in drive A. In this case, insert the video drivers diskette you created with the Master Disk Creation utility . Alternatively , type C:\MASTERS\VIDDRV\DISKWIN (for W indows applications) or type C:\MASTERS\VIDDRV\DISKDOS (for DOS applications) and press . WARNING Static electricity can damage electronic components. Turn all equipment off. Donât let your clothes touch the accessory. Handle the accessory as little as possible and with care. Installing more memory on the Matrox MGA Video Adapter 1 Disconnect the power supply cord. 2 Remove the comput erâs cover. 3 Remove t he MGA video adapter from the accessory slot and place it on a flat static-free surface. 4 Install the memory module on the MGA video adapter as illustrated. 5 Replac e the MGA video adapter in the computer. 6 Instal l any other accessories before replacing the cover. Reconnect all cables and power cords. uno.bk : uno3_ins.fb4 Page 29 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Memory 30 English After Installing a Video Memory Upgrade 1 Switch on the PC. 2 When Windows is running, select HP User Tools. 3 Click on the Video Mode button and follow the screen messages to change the video resolution and the number of colors displayed. NOTE If your display (monitor) is an HP Ultra VGA 1600 (D2800A) and you have the Matrox MGA Millennium video adapter, the 1600 x 1200 resolution may not be highlighted, although it is supported. To select it you must run the Monitor Selection utility. The following message will be displayed: â DDC-compliant monitor detected. Use of monitor program is not recommended. Test facility is not available. Are you sure you want to over-ride DDC? â 1 Click on OK, then select the D2800A display, save the configuration and exit. 2 Restart Windows. 3 Start HP User Tools. 4 The resolution 1600 x 1200 will now be highlighted and you can select it. Configuration Switches on the MGA Video Adapter There are two configuration switches on the video adapter board. Normally the settings for these switches do not need to be changed, both are set to OFF . However , if you need to upgrade the VGA BIOS, you will need to set switch 1 to ON temporarily to enable the upgrade to be performed. Setting switch 2 to ON enables you to work in dual-screen mode. T o work in dual-screen mode you will either need to use a VGA in another slot, or another Matrox video adapter board for output to second monitor . Contact your HP representative for further information about upgrading the VGA BIOS. uno.bk : uno3_ins.fb4 Page 30 Monday, July 21, 1997 12:46 PM
English 31 3 How to Install Accessories In Your PC Installing Accessory Bo ards Installing Accessory Boards The PC has four accessory board slots: ⢠Slot 1 (the top slot) can be used for a 32-bit PCI board ⢠Slot 2 can be used for either a 32-bit PCI or a full-length 16-bit ISA board ⢠Slot 3 can be used for full-length 16-bit ISA boards ⢠Slot 4 (the bottom slot) can be used for half-length 16-bit ISA boards. Configuring Accessory Boards with Plug and Play (Windows 3.11) Plug and Play is an industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. Y our PC has configurable support for Plug and Play in the BIOS. NOTE All PCI accessory boards are Plug and Play , although not all ISA boards are. Check the accessory boardâ s documentation if you are unsure. When you start your PC, the Plug and Play BIOS automatically detects which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the sy stem-based components. Configuring non-Plug and Play ISA Accessory Boards Windows 3.1 1 If you wish to install an ISA accessory board which is not Plug and Play , for example a Legacy board, before you do so, you must start the ICU program to declare the resources used by the board. T o run the ICU: Choose the Plug and Play facility in the W indows Program Manager . Click on the ICU icon to launch the ISA Configuration Utility and configure sy stem resources for the accessory board. uno.bk : uno3_ins.fb4 Page 31 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Accessor y Boards 32 English The ICU is preloaded with configuration details for many non-Plug and Play accessory boards. If your accessory board is not listed by the ICU, there are two way s you can configure the accessory board: 1 Some non-Plug and Play accessory boards are supplied with a configuration file which can be used by the ICU to determine which resources are required by the board. When prompted by the ICU, insert the diskette containing the configuration file. 2 If there is no configuration file for your accessory board, you will need to enter the configuration details manually when prompted by the ICU. Refer to the documentation supplied with the accessory board for information about the resources the board requires. Windows 95 and Plug and Play It is not necessary to use the ICU with W indows 95 as it has built-in Plug and Play functionality . It works directly with the PCâ s Plug and Play BIOS to dynamically configure sy stem resources for Plug and Play accessories. For boards which are not automatically recognized and configured, you may need to run the Add New Hardware wizard to configure the accessory . The setti ngs selected by W indows 95 may be different from those recommended by the boardâ s manufacturer . Should this be the case, it might be necessary to alter the boardâ s jumpers. Refer to the documentation supplied with W indows 95 for further details. uno.bk : uno3_ins.fb4 Page 32 Monday, July 21, 1997 12:46 PM
English 33 3 How to Install Accessories In Your PC Installing Accessory Bo ards Installing the Board 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover and power supply. 3 Find a free slot. Some boards may have preferred locations and special installation instructions detailed in their manuals. 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. 5 Hold the board horizontally by its âtopâ edge. Slide it into the board guide of the chosen slot. Do not bend the board. 6 Align the boardâs connector with the slotâs socket. Firmly press the board into the socket. Ensure the boardâs connector engages completely with the socket and does not touc h components on ot her boards. uno.bk : uno3_ins.fb4 Page 33 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Accessor y Boards 34 English 7 Secure the board by replacing the slot c over screw. If you loosened the screws on adjacent slots, tighten them. 8 If you install a VESA-standard video adapter board which uses the integrated video graphics controller, connect the accessory boardâs cable to the VESA pass-through connector on the system board. To access the VESA pass-through connector, lift the power supply out of its seating, and lay it upside down on the frame above the disk drives. Remove the protection cover from the rear base of the PC. NOTE When the 1 MB video memory upgrade is installed on the integrated video graphics controller , connecting a VESA-standard video adapter board will disable this additional 1 MB of video memory and only the first 1 MB of video memory will be used. 9 Install any other accessories before repl acing the power supply and the cover. Reconnect all cables and power cords. 10 If you used the VESA Pass-through connector, run the FCON.EXE utility in HPUtils to enable the connection. VESA pass-through connector for video boards Protec tion cove r uno.bk : uno3_ins.fb4 Page 34 Monday, July 21, 1997 12:46 PM
English 35 3 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing Mass Storage Devices Y ou can install additional mass storage devices, if you need extra mass storage space for your application software. The PC has one internal drive shelf for a hard disk drive. If your PC already has a hard disk drive, this shelf will be occupied. There three front access drive shelves. The top shelf is occupied by a 3.5-inch flexible disk drive. The middle shelf may be used to install a 5.2-inch flexible disk drive or a CD-ROM drive. The bottom shelf may be used to install a 1-inch high, 5.25-inch or 3.5-i nch front access device or to install a second hard disk drive internally . Y our PC has the following connectors on the sy stem board which may be used by mass storage devices: ⢠a flexible disk drive connector which supports up to two flexible disk drives ⢠two Enhanced IDE device connectors, the first connector supports up to two IDE hard disk drives, the second supports either an IDE CD-ROM or an IDE hard disk drive. (Refer to the driveâs manual to check whether you need to set jumpers, or if there are any special installation procedures). NOTE You may install a non-IDE mass storage device, but it will need an accessory board and driver software (usually supplied with the device). Contact the product vendor for further information. uno.bk : uno3_ins.fb4 Page 35 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 36 English Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover. 3 Remove the RFI bezel from the middle shelf and put it in a safe place. 4 Slide the device into the middle shelf using mounting rails, and secure the device in position using the screws provided. RFI bezel uno.bk : uno3_ins.fb4 Page 36 Monday, July 21, 1997 12:46 PM
English 37 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Connect the data and power cables to the rear of the device installed in the middle shelf. The connectors are shaped to go in one way only. If you are installing an IDE CD-ROM drive, connect the drive to the CD-ROM data cable. This data cable should be connected to the connector marked âCD-ROMâ on the system board. If you are not sure which connector to use, refer to âConnecting an IDE Device to a Data Cableâ on page 39. 6 Instal l any other accessories before replacing the cover. Reconnect all cables and power cords. WARNING Do not open the CD-ROM drive enclosure as there is a danger of electric shock, and the laser beam light could harm your eyes. Service should be carried out by qualified personnel. To avoid discomfort from unexpected noise, always turn the volume down before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them round your neck and turn the volume down. When you put on the headphone s, slowly increase the volume until you find a comfortable listening level and leave the volume control in that position. Data cable Power cable uno.bk : uno3_ins.fb4 Page 37 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 38 English Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the driveâ s manuals to see if you must set jumpers or if there is a special installation procedure to follow . 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover. 3 Slide the drive into the rear drive shelf, supporting the drive with your hand. 4 Align the drive with the holes in the rear drive shelf. Then secure the drive with the screws provided with it. uno.bk : uno3_ins.fb4 Page 38 Monday, July 21, 1997 12:46 PM
English 39 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Connect the power cable and the data cable to the rear of the drive. The connectors are shaped to go in one way only . 6 Instal l any other accessories before replacing the cover. Reconnect all cables and power cords. Connecting an IDE Device to a Data Cable There are two different data cables for IDE devices. The first is marked âHDDâ next to the sy stem board attachment and has two drive connectors. The middle connector of this data cable must be connected to the bootable or master hard disk drive. The second has only one drive connector which is red and marked âCD-ROMâ next to the sy stem board attachment. Up to three IDE devices can be connected to the sy stem board using these data cables. After Installing an IDE Drive After installing an IDE drive, you will need to run Setup to confirm that the drive has been detected by the PC. Refer to âAfter Installing an IDE Driveâ on page 64. Power cable Data cable uno.bk : uno3_ins.fb4 Page 39 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 40 English NOTE If you install two IDE devices with different data transfer rates on the same data cable, the data transfer rate of the faster IDE device will be reduced to match the rate of the slower IDE device. Examples of multiple IDE drive combinations Configuration Connections to data cables 1 Hard disk drive 1. Bootable hard disk drive: Master connec tor, HDD data cable 2 Hard disk drives 1. Bootable hard disk drive: 2. Second hard disk drive: Master connector, HDD data cable Slave connector, HDD data cable 3 Hard disk drives 1. Bootable hard disk drive: 2. Second hard disk drive: 3. Third hard disk drive: Master connector, HDD data cable Slave connector, HDD data cable CD-ROM data cable co nnector 1 Hard disk drive 1 CD-ROM 1. Bootable hard disk drive: 2. CD-ROM: Master connector, HDD data cable CD-ROM data cable co nnector 2 Hard disk drives 1 CD-ROM 1. Bootable hard disk drive: 2. Second hard disk drive: 3. CD-ROM: Master connector, HDD data cable Slave connector, HDD data cable CD-ROM data cable co nnector Fle xible Disk Driv e dat a cable HDD dat a cable , Sla v e connect or HDD data cable , Master connect or CD-ROM driv e data cable uno.bk : uno3_ins.fb4 Page 40 Monday, July 21, 1997 12:46 PM
English 41 3 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing a 3.5-inch Disk Drive in the Bottom Shelf A slim, (1-inch high) 3.5-inch disk drive can be installed in the bottom shelf. Disk drives ordered from HP are delivered with mounting rails. Y ou will need to order drive mounting rails from HP if you order your disk drive from another supplier . 1 Disconnect the computerâs power supply cord from the power outlet. 2 Remove the computerâs cover. 3 If there is a device in the middle shelf, remove it. 4 If there is no device in the middle shelf, remove the RFI bezel. 5 Remove the two RFI bezels from the bottom shelf. uno.bk : uno3_ins.fb4 Page 41 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 42 English 6 Support the power supply with your hand (to prevent it falling out) and carefully turn the PC onto its side. 7 Slide the hard disk into the bottom shelf, supporting the disk with your hand. uno.bk : uno3_ins.fb4 Page 42 Monday, July 21, 1997 12:46 PM
English 43 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 8 Align the drive with the holes in the bottom of the PC. Support the drive with your hand while securing the drive with the four screws provided. 9 Support the power supply with your hand and very carefully return the PC to the upright position. 10 Connect the data and power cables to the rear of the drive. The connectors are shaped to fit one way only . If you are not sure which connector to use, refer to âConnecting an IDE Device to a Data Cableâ on page 39. 11 If a device was removed from the middle shelf, replace it. 12 If no device was removed from the middle shelf, replace the RFI bezel. Power cable Data cable uno.bk : uno3_ins.fb4 Page 43 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 44 English 13 Install any other accessories before replacing the cover. Replace the side bezel. Reconnect all cables and power cords. Installing a 5.25-inch Drive in the Bottom Shelf A slim (1-inch high) 5.25-inch front access drive can be installed in the bottom shelf. NOTE Disk drives ordered from HP are supplied with mounting rails. If you order your drive from another supplier, you will need to order drive mounting rails from HP. 1 Carry out steps 1 to 5 in âInstalling a 3.5-inch Disk Drive in the Bottom Shelfâ on page 41. 2 Remove the side bracket f rom the bottom shelf and store it in a safe place. uno.bk : uno3_ins.fb4 Page 44 Monday, July 21, 1997 12:46 PM
English 45 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 3 Slide the drive mid-way into the bottom shelf. 4 Connect the data and power cables to the rear of the drive. The connectors are shaped to fit one way only . If you are not sure which connector to use, refer to âConnecting an IDE Device to a Data Cableâ on page 39. uno.bk : uno3_ins.fb4 Page 45 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 46 English 5 Slide the drive completely into the bottom shelf and secure it with the screws provided with the device. 6 If a device was removed from the middle shelf, replace it. 7 If no device was removed from the middle shelf, replace the RFI bezel. 8 Install any other accessori es before replacing the cover. Reconnect all cables and power cords. Configuring the Device or Devices you have installed After installing an IDE drive or a flexible disk drive, you will need to run the Setup program to autotype or to configure the device. Refer to chapter 4, âThe HP Setup Programâ for details of how to do this. uno.bk : uno3_ins.fb4 Page 46 Monday, July 21, 1997 12:46 PM
English 47 3 How to Install Accessories In Your PC Installing an Upgrade Processor Installing an Upgrade Processor As more powerful upgrade processors become available, you can replace your main processor with a more powerful one. If you use an Intel Overdrive processor , it is supplied with its own V oltage Regulator Module (VRM), which must be installed with the processor . The VRM ensures that the processor is provided with the correct voltage. 1 Disconnect the computer power cords from the power outlets. 2 Remove the computerâs cover and lift the power supply from itâs seating as described in âMoving and Replacing the Power Supplyâ on page 24. 3 If the heatsink is not attached to the processor, unclip and remove the heatsink. 4 Raise the lever on the socket to unlock the processor and lift out the processor . uno.bk : uno3_ins.fb4 Page 47 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing an U pgrade Processor 48 English 5 To install the new processor: a Locate t he corner markers: ⢠on the processorâa dot or notch (âbrokenâ corner) ⢠on the processor socketâa dot. b Position the processor over the socket, with itâs corner marker facing the corner marker on the socket. c Place the processor into the socket. d Lower the lever to lock the processor into place. e Replace the heatsink and fasten the clip, if the heatsink is not attached to the processor. 6 Set switches 1, 2, 3, 4 and 7 on the system board for the correct processor speed. Refer to the section âSystem Board Connectors and Switchesâ on page 95. If you use an Intel Overdrive processor, refer to the instruction leaflet supplied with the processor to see whether you should ch ange the position of any switche s on the system boar d. 7 Remove the old VRM by unclipping the two white tabs, and then slide the module up and out of the socket. Slide the new VRM into the socket, pressing it down firmly. Push the white tabs back into place. The VRM module goes in one way only. 8 Replace the computerâs power supply and cover. Reconnect all cables and power cords. After Installing an Upgrade Processor Switch on the PC and verify that the new processor is recognized by the Power -On-Self-T est. uno.bk : uno3_ins.fb4 Page 48 Monday, July 21, 1997 12:46 PM
English 49 3 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computerâs cover. 2 Remove the security bracket from the storage position. 3 Insert the security bracket, from inside the computer, into the slot shown in the diagram above. 4 Press it firmly until it snaps into place. 5 Install any other accessories before replacing the cove r. Remove the bracket from the storage position Insert the bracket in the compute r uno.bk : uno3_ins.fb4 Page 49 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing the Security Bracket 50 English uno.bk : uno3_ins.fb4 Page 50 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program This chapter describes how to use the HP Setup program. uno.bk : uno4_stu.fb4 Page 51 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 52 English Using the HP Setup Program Setup is an integrated (ROM-based) program that display s the PCâ s configuration and allows you to set parameters. Check the configuration when you first use the PC and each time after you install, remove, or upgrade accessories. If an error message is displayed, see chapter 5, âT roubleshooting Y our PCâ. NOTE If you are unable to change the PCâs configuration, check that you entered the correct password when you started Setu p and whether the Secure switch (system board switch 8) is set to the OPEN position. For further information on switches refer to âSystem Board Connectors and Switchesâ on page 95. The BIOS Setup is menu-driven, enabling you to easily access all the options which are grouped in the following categories: ⢠Main ⢠Preferences ⢠Configuration ⢠Security ⢠Power , and ⢠Exit. A solid right arrow , , indicates categories which have sub-menus. Starting the Setup Program 1 Turn on the display and then the PC. If the PC is already turned on, save your data and exit all programs, then press and to restart the PC (W indows 3.11). For W i ndows 95, use the Shut Down command. 2 Press while F2=Setup is displayed at the bottom of the screen. F2=Setup appears for a short period, during the POST (Power -On- Self-T est). Press if you wish to view the POST. If there is an error during the POST, it will automatically be displayed. Delete uno.bk : uno4_stu.fb4 Page 52 Monday, July 21, 1997 12:46 PM
English 53 4 The HP Setup Program Using the HP Setup Program 3 The PCâs Setup program will display. ⢠The or arrows, and or keys can be used to select fields in the current menu. ⢠The key moves to the previous page and the key moves to the next page in a scrollable menu. ⢠The key moves to the top item, and the key moves to the bottom item, of the current menu. F2=Setup Home uno.bk : uno4_stu.fb4 Page 53 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 54 English ⢠Within a field selects the next lower value and selects the next higher value. ⢠displays a sub-menu for menu items marked with a solid right arrow . ⢠or allows you to exit from a sub-menu. ⢠The and arrows select menus from the menu bar. ⢠loads factory-insta lled default values. ⢠restores previous values from CMOS. ⢠or displays the general help screen. ⢠exits from the general help screen. ⢠Use the key to exit Setup without saving any changes. ⢠Use the key to save your settings and exit Setup . Pressing the or arrow key s while you are on a main menu screen, will take you to the next menu option. If, however , you are on a sub-menu screen and you press these arrows, you will stay on that screen. Use the and arrow key s to scroll through the items on the general help screen. The Setup Configuration Summary Y ou can view a summary of the PCâ s configuration if you have chosen to view the POST tests. A summary screen is displayed when the POST has completed. It is displayed for a few seconds only , but you can âfreezeâ it so that you can verify the configuration. Press the Pause/Break key to âfreezeâ the summary screen. When you have finished reading the summary , press any key to continue. Setup changes sy stem behavior by modifying the power -on initialization parameters. Setting incorrect values may cause sy stem boot failure. Should this occur , press . This will load Setup default values to recover . uno.bk : uno4_stu.fb4 Page 54 Monday, July 21, 1997 12:46 PM
English 55 4 The HP Setup Program Using the HP Setup Program Understanding the SETUP Program The built-in Setup program is accessed by pressing during the PCâ s Power -On-Self-T est. On-line help is provided at the right hand side of the Setup screen for each item on the Setup screens. When you highlight an item, the help for that item is displayed. The Setup items displayed on your screen may differ from those shown in the following tables. uno.bk : uno4_stu.fb4 Page 55 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 56 English Setup Item Default Action Main System time System date Allows you to set the system time an d date. Select the field you want to c hange with Tab, Shift Tab, or Enter. System memory Extended memory 640KB 15MB* Allows you to view the system memory and extend ed memory. * Value is typical value, re al value depends on your configur ation. Running Windows 95 No Allows you to enable/disable Windows 95. If you are NOT running Windows 95, the BIOS Setup program will offer you some of the Windows 95 features and optimizes har dware resources. Prefere nces User Password is Disabled Indicates if a user password has been set. Set User Password Allows you to set a passwor d to prevent unauth orized access to your PC. You cannot set a user password if an administrat or password HAS NOT been set.Set ting a user password prevents unautho rized use of your computer, protects the data stored in it, and preser ves the preferences you set. Key Click On Allows you to turn the au dible keyclick on or off. Key auto-repe at speed 21.8 per Second Allows you to set the number of times per seco nd a keystroke will be repeated when a key is held down. This option i s not displayed if you are runn ing Windo ws 95. Delay before auto-repeat .50 Second Allows you to specify the lengt h of the delay before a character is repeated when a character is held down. If you generally press keys slow ly and heavily, set the delay to a higher number to make your keyboard less sensitive and to avoid characters being displayed more than once. Numlock at POWER-ON On This field allows you to specify whether the number keys of the numeric keypad are en abled when your c omputer starts. Other wise, the ke ypad keys act as cursor con trol keys. uno.bk : uno4_stu.fb4 Page 56 Monday, July 21, 1997 12:46 PM
English 57 4 The HP Setup Program Using the HP Setup Program Configu ration Integrated Peripherals Parallel port 378h IRQ7 Enables /disables the parallel port at the spec ified address. âDisabledâ frees resources used by the po rt. Parallel port Mode Centronics TM Sets the operating mode of the parallel port. Serial port A 3F8h IRQ4 Enables/disab les the on-board seri al port A. âDisable dâ frees resources used by the port. Do not select 2E8h if you are runnin g Windows 95. Serial port B 2F8h IRQ3 Enables/disables th e on-board serial port B. âDisabledâ frees resources used by the port. Do not select 2E8h if you are runnin g Windows 95. Flexible disk cont roller Enabled Enables or disables the on-board f lexible disk co ntroller. Flexible disk drive 1 1.44MB,3 1/2â Selects the flexible disk drive type. Flexible disk drive 2 Not Installed Selects the flexible disk d rive type. A & B flexible disk swap Disabled Enable this option only if you need t o boot on flexible disk B. Then flexible disks A and B will be swapped. Video Video system EGA/VGA Select video displa y type. Video BIOS shadowing Enabled Enables / disables video BIOS shadowing (for AT external boards only) Enabling the BIOS shado wing improves performanc e. Video Plug & Play display Enabled Sets the best ergonomic refr esh rates supported by your DDC compliant d isplay. Switch on the disp lay before the PC to enable this feature. If the display d oes not support DDC, the BIOS might autom atically disable the option. 640x480 mode 60Hz Set your preferred refresh rate for each graphic mode. All refresh rates may not be available for certain co lor depths. The video BIOS w ill automatically ch oose the best fit should this be the case. The higher the refresh rate, the better t he ergonomic per formance. The lower the refresh rate , the better the video p erformance. Your display mus t be able to s upport the refr esh rates (vertical frequencies) you set. 800x600 mode 60Hz 1024x768 mode 60Hz 1280x1024 mod e i45Hz Setup Item Default Action uno.bk : uno4_stu.fb4 Page 57 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 58 English Memory and Cache Memory caching Both Controls internal (L1) and external cache (L2) memory caching. Memory hole Disabled Sets a 1MB memory hole between 15 and 16MB if needed. You need at least 16 MB for this option to be available. Shadow/Cache ISA Option ROMs Enabled Enables shadowing and cach ing for ISA âNon -PnPâ Option ROMs for re gion X-Y, in orde r to improv e performance . Note that some Option ROMs cannot be shadowed. Hard Disk Drives Hard disk drive 0 (xxxx MB) 540 MB Configure IDE drive 0. It is not recommended to co nnect a CD-ROM on a channel which already h as an IDE hard disk drive. Sub-menu items for each of these fields are given below âOn-board Bus IDE ad aptersâ in this table. Hard disk drive 1 (xxxx MB) xxx MB Hard disk drive 2 (xxxx MB) xxx MB Hard disk drive 3 (xxxx MB) xxx MB Translation method Extended Select âStandardâ only if you are runn ing a UNIX Operating System. On-board Bus IDE adapters Both Enable or disable the on-board IDE adapters. âPrimaryâ enables only the HDD data cable (marked âHDDâ next to the system board attachment). âBothâ enables the HDD data cable and the CD-ROM data cable (marked âCD-ROMâ next to the system board attachment). Autotype fixed disk Automatically attempts to detect an d identify the IDE drive when you press th e Enter key. Type User 540 MB Select âAu toâ for au tomatic hard disk drive detection. (To initiate automatic hard d isk detection, press the Enter key at the âAutotype fixed diskâ item). âUserâ allo ws you to edit all the detected parameters. Select âCDâ if dr ive is an IDE CD-ROM, and âNoneâ if there is no drive. Cylinders 944 Sets the number of hard disk drive cylin ders. Heads 14 Sets the number of hard disk drive heads. Sectors/Track 40 Sets the number of hard disk drive sectors per track. Multi-sector transfer s 8 sect ors Determines the number of sect ors per block for multiple sector transfers. LBA mode control Enabled Enable or disable Logical Block Addres sing mode in place of Cylinder Heads Sector s. 32 bit I/O Enabled Enable or disable 32 bit data transfer. Transfer mode PI0 mode 3 Selects the hard disk drive transfer mode and data transfer rate. Setup Item Default Action uno.bk : uno4_stu.fb4 Page 58 Monday, July 21, 1997 12:46 PM
English 59 4 The HP Setup Program Using the HP Setup Program PC I Devices Slot #1 Bus Mas ter Enabled Enable this option if you need th e BIOS to set the PCI B us Master bit. This could be necessary for some o ld PCI cards. * Slot #3 is not supported for the VL 5/xxx series 4 desktop PC. Slot #2 Bus Mas ter Enabled Slot #3 Bus Mas ter* Enabled PCI IRQ line 1 Auto Select an IRQ number only if necessary (for example for SCO-UNIX). PCI IRQ line 2 Auto PCI IRQ line 3 Auto PCI IRQ line 4 Auto Security Administrator password is Disab led Indicates wheth er administr ator password is enabled. Set Administrator Password Allows you to set th e administrator password. This password prevents unauthorized access to the computerâs configuratio n and can also be used to s tart the computer. Start with keyboard locked Disabled This feature allows the PC to start automatically, without waiting for a password to be typed in , but the keyboard will be locked. Only the user pass word can unlock the keyboard. This option is only displayed if a user password has been set and is not available if you are running Windows 95. When the PC is started with the keyboard locked, the Caps Lock LED flickers until the keyboard is unlocked. Password on boot Enabled Enable or disable password prompt on boot. Boot on flexible disk drive Enabled Enables or disables boot on flexible disk drive. Write on flexible di sk drives Enabled Enables or disables writes on flexible disk drives. Disabling prevents data being copied in your abs ence. Use of flexible disk drive User Limits the use of flexible disk drive(s) to the user or the administrator, depending on the boot pass word. Password on boot mu st be enabled for th is option to be set. Boot on hard disk drive Enabled Enables or disables boot on hard disk drive. Fixed disk boot sector Not protected Write-protects boot sector on hard d isk to protect against viruses. Boot on CD-ROM Enabled Enables or disables bo ot on CD-ROM. Space-bar POWER-ON Enabled Enables or disa bles the space- bar to power-on the PC. Setup Item Default Action uno.bk : uno4_stu.fb4 Page 59 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 60 English Power Standby delay 30 minutes Sets the period of inactivity before the system runs in Standby mode. Standby mo de slows down the p rocessor. The delay is an approximate time, depending on t he CPU speed. Wakeup Mouse PS2/IRQ12 Enabled Enables or disables the system to return to full speed when the mouse is moved. IRQ3 (Serial Port) Enabled Enables or disables the system to return to full speed when an IR Q is generate d. IRQ4 (Serial Port) Enabled Save changes and Exit Exit without saving cha nges. Setup Item Default Action uno.bk : uno4_stu.fb4 Page 60 Monday, July 21, 1997 12:46 PM
English 61 4 The HP Setup Program Setting Passwords Setting Passwords Y ou can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. Administrator Password Set the Administrator Password to protect the PCâ s configuration in Setup . The Administrator Password must be entered before any Setup options, except Preferences, can be modified. User Password Setting a User or Administrator Password can provide a power -on password prompt to prevent your PC being started or used in your absence. A user password can only be set if an administrator password has been set. The user password also allows the possibility of starting the PC with the keyboard locked. Y ou must then type the password and press to unlock the keyboard. uno.bk : uno4_stu.fb4 Page 61 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Setting Password s 62 English Setting Passwords 1 Turn on the PC and the display. If the PC is already turned on, save your data, exit all applications and then press and to restart the PC (W indows 3.11). For W i ndows 95, use the Shut Down command. 2 When F2=Setup is displayed, press . 3 The PCâs Setup program will display. Setting an Administrator Password ⢠Use the or key to select the Security menu item. ⢠Use the or arrow keys to highlight the Set Administrator Password field. ⢠Type the passwor d twice and press . 4 If you do not set an Administrator password you cannot set a user password. 5 If that is all you want to change in Setup , press to save your password and exit Setup . Delete F2=Setup uno.bk : uno4_stu.fb4 Page 62 Monday, July 21, 1997 12:46 PM
English 63 4 The HP Setup Program Setting Passwords Setting a User Password ⢠Start Setup as described for setting an administrator password. ⢠You cannot set a User Password if an Administrator password has not been set. ⢠Use the or key to select the Preferences menu item. ⢠Use the or arrow keys to highlight the Set User Password field. ⢠Type your passwor d twice and press . 6 If that is all you want to change in Setup , press to save your password and ex it Setup . Passwords become effective after you have exited Setup and re-booted the PC. Clearing Passwords T o remove either password, follow the same procedure as to set a password, but do not enter anything in the password field, press return and then press return a second time to confirm your action. uno.bk : uno4_stu.fb4 Page 63 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program After Installing an IDE Drive 64 English After Installing an IDE Drive After installing an IDE drive you will need to run the Setup program to confirm that the drive has been detected by the PC. When an Additional IDE Drive is installed 1 Switch on the PC. 2 When F2=Setup is displayed, press to run the Setup program. 3 From the âConfigurationâ menu, choose âHard disk driveâ. 4 Select the disk you have just installed. 5 Select Auto in the Type field. 6 Select Autotype fixed disk and press 7 Press to save your choice and exit Setup . Refer to the operating sy stem documentation for information about formatting a drive and installing the operating sy stem. uno.bk : uno4_stu.fb4 Page 64 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. uno.bk : uno5_tr.fb4 Page 65 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC Solving Problems 66 English Solving Problems This chapter can help you solve any problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter , refer to chapter 7, âHewlett Packard Support and Information Servicesâ. uno.bk : uno5_tr.fb4 Page 66 Monday, July 21, 1997 12:46 PM
English 67 5 Troubleshooting Your PC If Your PC Does Not Start If Your PC Does Not Start If Your Display is Blank and There Are No Error Messages 1 Check that the computer and display are turned on. (The power light should be illuminated.) 2 Check the displayâs contrast and brightness settings. 3 Make sure that all cables and power cords are firmly plugged in. 4 Make sure the power outlet is working. 5 If the PC still does not work: a Turn off the display, the computer, and all external devices. b Unplug all power cords and cables, noting their positions. c Remove the cover. d Check that all internal cables are correctly attached and firmly in place. e Check that the processor is correctly installed, see âInstalling an Upgrade Processorâ on page 47. f Check that the processor speed switches have been set correctly, see âSystem Board Connectors and Switchesâ on page 95. g Check that the memory modules are correctly installed, see âInstalling Memoryâ on page 26. h Check that accessory boards are firmly seated in their slots, see âInstalling Accessory Boardsâ on page 31. i Verify that any switches and jumpers on the accessory boards are properly set (refer to the manuals that came with each board). j Check that the switches on the system board are properly set, see âSystem Board Connectors and Switchesâ on page 95. k Replace the cover. l Reconnect all cables and power cords. m Turn on the display and computer. If your PC still does not start, remove all boards and accessories, except the hard disk drive. Start the PC. If the PC now works, add the boards and accessories one at a time to determine which one is causing the problem. uno.bk : uno5_tr.fb4 Page 67 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Does Not Start 68 English If you are Unable to Change any Values in Setup Make sure that the Secure Switch is not set if you are unable to change any of the values in Setup , see âUsing the HP Setup Programâ o n page 52. If a POST Error Message is Displayed If a POST error is detected when the PC starts, details of the error are displayed. The BIOS offers two possibilities, ⢠you can press to ignore the error and continue, or ⢠you can press to run Setup and correct the system configuration error. It is recommended that you correct the error before proceeding, even if the PC appears to start successfully . Y ou should start Setup to verify that the accessory which caused the error has been correctly configured. If the PC then starts, but POST still reports an error , clear CMOS memory . To Clear the CMOS Memory 1 Switch off the PC and remove the cover. 2 Set the system board switch 6 (CMOS STATUS) on the switch block to CLOSED to clear the configuration. 3 Switch on the PC to erase the CMOS memory. 4 Wait until the PC has started. The screen will flash with the message â Configuration has been clear ed, set switch 6 to the OPEN position before rebooting. â 5 Switch off the PC. 6 Set the system board switch 6 (CMOS STATUS) on the switch block to OPEN to re-enable the configuration. 7 Replace the cover. 8 Switch on the PC. An error message will be displayed âSystem CMOS checksum bad - run SETUPâ The PC will stop. 9 Run Setup by pressing . CMOS default values will be automatically downloaded and saved. 10 Make any other changes you want and press to save the configuration and exit from Setup . uno.bk : uno5_tr.fb4 Page 68 Monday, July 21, 1997 12:46 PM
English 69 5 Troubleshooting Your PC If Your PC Does Not Start Power-On-Self-Test Errors that May Prevent Your PC From Starting Message Corrective Action and/or Explanation Operating system not found Check whether the disk, HDD, FDD or CD-ROM disk drive is connected. If it is connected, che ck that it is dete cted by Setup , see âAfter Installing an IDE Driveâ on page 64. Check that your boot device is enabled on the Setup Security menu. If the problem pe rsists, check tha t the boot device contai ns the operatin g system. Missing operating system If you have configured HDD user parameters, check that they are correct. Otherwise, use HDD type âAutoâ parameters. Failure fixed disk (preceeded by a 30â time-out) Check that HDD is connected. Check that HDD is detected in Setup . Check that boot on hard disk drive is enabled in Setup , see âThe HP Setup Programâ on page 51. Diskette Drive A (or B) error Check whether the diskette drive is connected. Check Setup for the configuration, see âThe H P Setup Programâ on page 51. System battery is dead You may get this message if the PC is disconnected for a few days. When you Po wer-on the PC, run Setup to update the configuration informat ion. The message s hould no longer be disp layed. Should the problem persist, repla ce the battery see âChanging the Batteryâ on page 80. Keyboard error Check that the ke yboard is connected . Resource Allo cation Conf lict -PCI device 0079 on motherboard Clear CMOS, see âTo Clear the CMOS Memoryâ on page 68. Video Plug and Play interrupted or failed Re-enable in Setup and try again You may have powered your PC Off/On too qu ickly and the PC turned off Video plug and play as a protection. System CMOS checksum bad - run Setup CMOS contents h ave changed between 2 power-on sessions. Run Setup for configuration. I/O device IRQ conflict Serial ports A and B may have been assigned t he same IRQ. Assign a different IRQ to each serial port and s ave the configuration. No message, system âhangsâ after POST Check that cache memory and main memory are correctly set in their sockets. uno.bk : uno5_tr.fb4 Page 69 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Does Not Start 70 English Other An error message may be displayed and the PC may âhangâ for 20 seconds and then beep. The POST is probably checking for a mass storage device which it cannot find and the PC is in Timeout Mode. After Timeout, run Setup to check the c onfiguratio n. Message Corrective Action and/or Explanation uno.bk : uno5_tr.fb4 Page 70 Monday, July 21, 1997 12:46 PM
English 71 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display , disk drives, printer , accessory board, keyboard, or mouse. If Your Display Does Not Work If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: 1 Make sure that the display is plugged in and switched ON. 2 Check that the brightness and contrast controls are properly set. 3 Ensure that the disp lay video cable is correctly con nected. 4 Switch off the display, and unplug it from the power outlet. Disconnect the video cable and examine the video cable connector pins. bent. If the pins are bent, carefully straighten them. 5 Check that the video upgrade is properly installed if you have one. 6 Check that an accessory board doesnât use the same I/O address as the integrated video interface (03B0h to 03DFh). Refer to the manual supplied with the accessory for further information. 7 If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected. If Your Display is Blurred or Unreadable If you select the wrong display in the HP User T ools menu, the display screen may become blurred or unreadable. T o correct this problem: Windows 3.11 1 Restart the PC â either switch the PC off then on, or press and . The PC will perform its Power-On-Self-Test (POST). 2 When the POST is finished, press to bypass the startup files and display the MS-DOS prompt ( C:\ ). Delete uno.bk : uno5_tr.fb4 Page 71 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 72 English 3 Type CD C:\WINDOWS . 4 Type SETUP . 5 Press the up-arrow key to select the Display line, and press . 6 Select the VGA line, and press 7 Press again to accept the configuration. 8 Press and to rest art the PC. 9 If necessary, type WIN to restart Windows. 10 When Windows starts, select the correct display with HP User Tools. Windows 95 When you change the display type when using W indows 95, a confirmation box is displayed prompting you to confirm the selection. However , if you have selected the wrong display type and cannot read the screen message because the screen is blurred, the display type will automatically return to the previous selection after approximately 15 seconds. Other Display Problems If the display image is not aligned with the screen, use the displayâ s controls to center the image. Refer to the display manual for instructions. If the screens generated by the applications do not appear to be correct, check the applicationâ s manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use Setup or HP User T ools to select the correct refresh rate when you are using W indows 3.11, or the HP InfoCenter when you are using W indows 95. Delete uno.bk : uno5_tr.fb4 Page 72 Monday, July 21, 1997 12:46 PM
English 73 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the preloaded software is installed co rrectly. (Choose a Lo gitech® mouse driver in Windows SETUP.) 3 Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). If Your Printer Does Not Work 1 Make sure the printerâs power switch is ON. 2 Verify that the power cord is plugged into the power outlet and the printer. 3 Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC and printer. 4 Check that the printer is on-line. Cleaning the mou se rollers Cleaning the mouse ball uno.bk : uno5_tr.fb4 Page 73 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 74 English 5 Examine the paper feed mechanism for a paper jam. 6 Make sure that the printer is configured correctly for the PC and for the application. a Ensure the PCâs port has been correctly configured using Setup . b Make sure the printer is correctly set up in Windows. NOTE If you are asked to insert a diskette when installing a printer, type C:\WINDOWS\OPTIONS and press . All the Windows printer drivers are located in this subdirectory. c Ensure t he application programâs âprintâ menu has been correctly set up. (Refer to the manual supplied with the application software.) 7 Check that the PCâs port is working properly by running another peripheral connected to the port. 8 If you receive an error message, refer to the printerâs manual for help. If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that is the right density. 3 Check that your FDD is corr ectly declare d in the Setup Configuration menu. 4 Check that the correct diskette type has been configured in Setup. 5 Check that the flexible disk drive has been enabled in Setup . There are three options on the Setup Security menu which may be used to disable or enable: ⢠Boot on flexible disk drive ⢠Write on flexible disk drives ⢠Use of flexible disk drive. 6 Check the option on the Setup Configuration menu which enables or disables the on-board flexible disk controller. 7 Check that the disk power and data cables are correctly connected. 8 Clean the flexible disk drive using a diskette cleaning kit. uno.bk : uno5_tr.fb4 Page 74 Monday, July 21, 1997 12:46 PM
English 75 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work 1 Check that the disk power and data cables are correctly connected. 2 Check that the hard disk drive has been enabled and detected on the Hard Disk menu in Setup . There is also an option on the Setup Security menu which allows you to disable or enable boot on hard disk drive. 3 Check that the on-board Bus IDE is enabled if you are using the on- board IDE controller. If the Hard Disk Activity Light Does Not Work If you are using a hard disk drive with a controller board (a SCSI hard disk, for example), the activity light does not flicker when the PC is accessing the hard disk drive. If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: 1 Check that the control panel connector is firmly attached to the system board. 2 Check that the disk power and data cables are correctly connected. If the CD-ROM Drive Does Not Work 1 Check that the cables have been properly connected. 2 Check that a CD is inserted in the drive. 3 Verify that the CD-ROM is declared as âCDâ in Setup on the Hard Disk Drives menu. 4 Verify that the On-board Bus IDE Adapters item is set to Both in Setup . 5 If you intend to boot on CD-ROM, make sure that this option is enabled in Setup on the Security menu. 6 For further information refer to the CD-ROM documentation. uno.bk : uno5_tr.fb4 Page 75 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 76 English If an Accessory Board Does Not Work Carry out the following checks: 1 Ensure the board has been firmly installed in the accessory board slot. 2 Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary. 3 Ensure the board is not using memory, I/O addresses, an IRQ, or DMA also used by the PC, see âIRQs, DMAs, and I/O Addresses Used by Your PCâ on page 87. Refer to the boardâs manual for further details. You can also obtain information about the current use of IRQs by the PC by typing MSD at the MS-DOS prompt, and pressing , when using Windows 3.11. If you are using Windows 95, use the Device Manager. 4 Check that the PC has been configured correctly in Setup . 5 If the problem persists, refer to Chapter 7, âHewlett Packard Support and Information Servicesâ for information about where to obtain support. uno.bk : uno5_tr.fb4 Page 76 Monday, July 21, 1997 12:46 PM
English 77 5 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password â If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Restart the PC. If the keyboard is locked, unplug the power cord and plug it in again. 2 Wait for F2=Setup to be displayed. 3 Press to start Setup . 4 Enter the Administrator Password to access the Preferences menu. 5 Move to the User Password field and set a new User Password. This will replace the old password which you had forgotten. 6 Press to save the new Password and exit Setup . â If you forget both the User Password and the Administrator Password: 1 Switch off the PC. 2 Remove the computerâs cover. 3 Set switch 5 (PASWD EN) on the system board switch block to CLOSED. 4 Switch on the PC and allow it to complete its startup routine. The message âPasswords have been cleared, set switch 5 to open position before rebootingâ will be displayed. 5 Switch off the computer. 6 Reset switch 5 (PASWD EN) to OPEN. 7 Replace the computerâs cover. 8 Switch on the PC and allow it to complete its startup routine. 9 After the Power-On Self-Test has completed, press when prompted to use Setup . 10 Set new User and System Administrator Passwords. 11 Press to save the new passwords and exit Setup . uno.bk : uno5_tr.fb4 Page 77 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Software Problem 78 English If Your Application Software Does Not Work If the PC reports the sy stem is OK and the indicator light over the power switch is illuminated, but some software wonât run: 1 Check to see if the AUTOEXEC.BAT file is present with the correct settings. (Windows 3.11 only). Refer to the operating system and application software manuals. 2 If Windows does not run properly, refer to the Windows manual for guidance. If Power Management Does Not Work Power Management in Windows 3.11 Check that the Sleep icon appears in the StartUp W indows group. If it is absent, click on the File menu in the Program Manager and select the New option to insta ll SLEEP.EXE from the C:\WINDOWS directory in the StartUp group. Check that Power Management is enabled using the Power icon in the W indows Control Panel: 1 Double-click on the Power icon in the Windows Control Panel. 2 Check that Advanced is selected in the Power dialog box. If the Power icon does not appear in the W indows Control Panel: 1 Exit from Windows. 2 At the MS-DOS prompt, change to the C:\WINDOWS directory. 3 Type SETUP to run Windows SETUP and set the Computer field to MS-DOS with APM . Follow the instructions displayed by the SETUP program to return to the MS-DOS prompt. Power Management in Windows 95 1 Check that Power Management is enabled using the Power icon in the Windows Control Panel. 2 Check that Advanced is selected in the Power dialog box. uno.bk : uno5_tr.fb4 Page 78 Monday, July 21, 1997 12:46 PM
English 79 5 Troubleshooting Your PC If Your PC Has a Software Problem If your PC supports power management features, but no power management settings are displayed, make sure that the Energy Star Compliant box is selected in the displayâ s settings. See the W indows 95 online help for further information. Power Management in DOS Use a text editor to check that DEVICE=C:\DOS\POWER.EXE ADV:MAX is present in the CONFIG.SYS file. If the Date and Time are Incorrect The date and time can be incorrect for the following reasons: ⢠the time has changed for the seasons ⢠the PC has been unplugged from the power too long, and the battery is discharged. T o change the date and time use the HP User T ools program (W indows 3.11) or the HP InfoCenter (W indows 95). Y ou can also use the Setup program to change the date and time. uno.bk : uno5_tr.fb4 Page 79 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Software Problem 80 English Changing the Battery Special care is needed in changing the battery . Instructions for changing the battery are given below . Y ou should order replacement batte ry HP 1420 - 0314 from your local Sales and Service office, or a Rayovac 2325/2335 or Mitsubishi BR2325/BR2335, either of which are available from most local stores. After removing the computerâ s cover: 1 Remove the old battery by gently sliding it from under the retaining clip. 2 Place the new battery in the battery holder , with the cross uppermost, and ensure that it is properly seated. 3 Ensure that the clip is in place and holds the battery firmly. Y ou can also install an external battery (order number 1420-0513) which you can order from your authorized reseller . Install the external battery as follows: 1 After removing the computerâs cover, connect the external battery cable to the battery connector on the system board. 2 Mount the external battery on the backplane, using the self-adhesive strip supplied. uno.bk : uno5_tr.fb4 Page 80 Monday, July 21, 1997 12:46 PM
English 81 5 Troubleshooting Your PC If Your PC Has a Software Problem After installing either a replacement or an external battery , replace the computerâ s cover and run the Setup program to reconfigure the computer . WARNING For your safety, never attempt to recharge, disassemble, or burn the old battery. The battery in this PC is a lithium battery which does not contain heavy metals, nevertheless, in order to protect the environment, do not dispose of batteries in household waste. Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge. uno.bk : uno5_tr.fb4 Page 81 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Software Problem 82 English uno.bk : uno5_tr.fb4 Page 82 Monday, July 21, 1997 12:46 PM
6 Technical Information This chapter provides technical information about your PC. uno.bk : uno6_tec.fb4 Page 83 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 84 English Specifications Features Feature Description Processor (stand ard) Pentium TM Level-one cache 8 KB code, 8 KB write-b ack data Level-two cache 256 KB synchronous or pipeline burst cache Main memory (size/speed) Upgradable to 128 MB (60 ns, 32-bit) Video Integrated 64-bit Ultra VGA Contro ller on PCI bus 1 MB standard, upgradable to 2 MB, DDC1 compliant, or Matrox MGA Millennium boar d with 2MB standard, upgradeable to 4MB usin g an upgrade module available from Hewlett Packard, or 8MB using an upgrade module available from Matrox. Disk drive controller Master Enhanced IDE controller on PCI bu s Rear connectors ⢠mini-DIN mouse ⢠mini-DIN keyboard ⢠25-pin parallel ⢠9-pin serial (tw o, buffe red) ⢠15-pin VG A 25-pin parallel connector ⢠Mode: Centronics, bidirectional, EPP, or ECP. ⢠Parallel port: 2C8h (IRQ5), 2D8h (IRQ5), 218h (IRQ7), 278h (IRQ 7), 378h (IRQ 7), 3C8h (IRQ 7), 3D8h (IRQ7), or Disabled. 9-pin serial connectors ⢠Standard: Two UART 16550 buffered serial ports (both RS-232-C). ⢠Serial port A or B: 238H (IRQ3), 2E8h (IRQ 3), 2F8h (IRQ 3), 228h (IRQ4), 338H (IRQ4), 3E8h (IRQ 4), 3F8h (IRQ 4), or Disabled. uno.bk : uno6_tec.fb4 Page 84 Monday, July 21, 1997 12:46 PM
English 85 6 Technical Information Specifications Features Disk drive shelves Four internal mass storage shelves supporting: ⢠one internal 3.5-inch hard disk drive ⢠three front-access devices: a 3.5-inch dr ive, a full-height 5.25-inch drive, and a 3.5-inch or 5.2 5-inch slim-line drive. If you want to instal l a second hard disk drive, it can b e installed internally in one of these shelves and the space on the front of the PC is blocked by a bezel. System board connector s ⢠VESA internal video pas s-through connector ⢠One flexible disk drive connector ⢠Two Fast IDE con nectors (for up to 3 IDE hard disk dr ives, or 2 hard disk drives and 1 CD-ROM.) Accessory slots One PCI slot, one full-length combo ISA/PCI slot, one full- length 16-bit ISA slot, and one half-length 16 -bit ISA slot. Keyboard/Mous e HP keyboard w ith mini-DIN connector HP mouse with mini-D IN connector. Characteristics Description Weight (excluding keyboard and display) 9 kilograms (20 po unds). Dimensions 39 cm (D) by 42 cm (W) by 12.5 cm (H) (15.3 inches by 16.5 inches by 4.9 inches). Footprint 0.17 m2 (1.8 sq ft). Storage temperature -40 °C to 70°C (-40 °F to 158 °F). Storage humidity 8% to 80% (relative). Operating temperature 5 ° C to 40 °C (40 °F to 1 04 °F). Operating hu midity 15% to 80% (relative). Acoustic noise emission LW ⤠40 dBA Power supply ⢠Input voltage: 100-127 200-24 0 V ac auto-ranging ⢠Input frequency: 50 / 60 Hz ⢠Maximum power: 100 W continuous. Feature Description uno.bk : uno6_tec.fb4 Page 85 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 86 English Power Consumption All measurements are in watts (rms). NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC considerably extends the lifetime of the power supply. To reach zero power consumption in âoffâ mode, either unplug the PC from the power outlet or use a power block with a switch. You should be aware that the PC will lose its time settings within a few days if you unplug the PC, or switch off the PC at the power block. Consumpti on at 115V / 60Hz 90MHz 100MHz 120MHz 133MHz Off 1.27w 1.27w 1.29w 1.28w Windows 31.9w 39.8w 42.00w 37.6w Standby 23.7w 24.1w 26.4w 21.3w Sleep 19.00w 19.4w 20.9w 20.5w Consumpti on at 230V / 50Hz 90MHz 100MHz 120MHz 133MHz Off 2.94w 2.89w 2.95w 2.73w Windows 34.5w 35.1w 43.9w 40.1w Standby 26.6w 26.6w 29.0w 28.3w Sleep 22.5w 22.5w 24.0w 23.5w uno.bk : uno6_tec.fb4 Page 86 Monday, July 21, 1997 12:46 PM
English 87 6 Technical Information Specifications Typical Power Consumption/Availability for ISA Accessory Slots Typical Power Consumption/Availability for PCI Accessory Slots There is a maximum per -slot limit of 25 W between all supply rails. IRQs, DMAs, and I/O Addresses Used by Your PC 5 V 4.5A limit per slo t (limited by system board) 12 V 1.5A limit per slot (limited by system b oard) -5 V 0.1A total power limit (limited by power supply) -12 V 0.3A total power limit (limited by power su pply) 5 V 4.5A maximu m per slot 12 V 0.5A maximum per slo t -12 V 0.1A maximum per slo t IRQs used by PC The IRQ, DMA, and I/O address mappings shown here are for a PC wi th a basic configurat ion. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC. For information on cu rrent use of IRQs, DMAs, and I/O addresses by your PC, type MSD at the MS-DOS prompt, (Window s 3.11) or use the Device Manager (Windows 95.) IRQ0 system timer IRQ1 keyboard IRQ2 system cascade IRQ3 free if not used for serial port IRQ4 free if not used for serial port IRQ5 free if not used for parallel port IRQ6 flexible disk drive controller IRQ7 free if not used for parallel port IRQ8 real-tim e clock IRQ9 available for PCI devices, if not us ed by ISA board IRQ10 available for PCI devices, if not used by ISA board IRQ11 available for PCI devices, if not used by ISA board IRQ12 mouse IRQ13 processor IRQ14 integrated IDE hard disk drive controller IRQ15 free if not used by second IDE controller uno.bk : uno6_tec.fb4 Page 87 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 88 English DMAs used by PC DMA 0 free DMA 1 free if not used for parallel port in Setup DMA 2 flex ible disk drive controller DMA 3 free if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0-3 DMA 5 free DMA 6 free DMA 7 free I/O Addresses used by PC 170h - 177h, 376h IDE secondary channel 1F0h - 1F7h, 3F6h IDE primary channel 278h - 27Fh parallel port 2E8h - 2EFh serial port 2F8h - 2FFh serial port 370h - 371h integrated I/O controller 378h - 37Fh parallel port 3B0h - 3DFh integr ated video graphics con troller 3E8h - 3EFh serial port 3F0h - 3F5h, 3F7h integrated flexible disk controller 3F8h - 3FFh serial port 496h - 497h HP reserved 678h - 67Bh parallel port if ECP mode is selecte d 778h - 77Bh parallel port if ECP mode is selecte d uno.bk : uno6_tec.fb4 Page 88 Monday, July 21, 1997 12:46 PM
English 89 6 Technical Information Specifications Available Video Resolutions Depending on the model, your PC has either: ⢠an integrated 64-bit Ultra VGA controller on a PCI bus with 1 MB of memory as standard, which can be upgraded to 2 MB, or ⢠a Matrox MGA Millennium video adapter board with 2MB of memory as standard, which can be upgraded to 4MB (upgrade module from HP) or 8MB (upgrade module from Matrox). Details of available resolutions and the amount of memory required for each resolution are given after the details for the different operating sy stems. The video resolutions available for your PC depend on the operating sy stem which you have installed and the amount of memory . The tables below give the typical resolutions for the operating sy stems: BIOS, W indows 3.11, W indows 95 and OS/2. For details of how to obtain further information, see chapter 7, âHewlett Packard Support and Information Servicesâ. BIOS Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 16 , 256, 32K, 64K 60, 72, 75 1 MB 800 x 600 16 , 256, 32K, 64K 60, 72, 75 1024 x 768 16, 2 56 i43, 60, 70, 75 1280 x 1024 16 i43, i45, 60 Resolution Number of colors Refresh Rate Memory 640 x 480 16, 2 56, 32K, 64K, 16M 60, 72, 75 2 MB 800 x 600 16, 2 56, 32K, 64K, 16M 60, 72, 75 1024 x 768 16, 2 56, 32K, 64K i43, 60, 70, 75 1280 x 1024 16, 256 i45, 60, 70 , 75 uno.bk : uno6_tec.fb4 Page 89 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 90 English Windows Video Resolutions Windows 95 Video Resolutions 1. Bpp = Bits per pixel Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 32 K, 64K 60, 72, 75 1 MB 800 x 600 256, 32K, 64K 60, 72, 75 1024 x 768 256 i43, 60, 70, 75 Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 32 K, 64K, 16M 60, 72, 75 2 MB 800 x 600 256, 32K, 64K, 16M 60, 72, 75 1024 x 768 256, 32K, 64K i43, 60, 70, 75 1280 x 1024 256 i45, 60, 70, 75 Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 64 K, 16M/24Bpp 1 60, 72, 75 1 MB 800 x 600 16, 256, 64K 60, 72, 75 1024 x 768 16, 256 i43, 60, 7 0, 75 1280 x 1024 16 i45, 60, 72, 75 uno.bk : uno6_tec.fb4 Page 90 Monday, July 21, 1997 12:46 PM
English 91 6 Technical Information Specifications OS/2 Video Resolutions 1. Bpp = Bits pe r pixel Resolution Number of colors Refresh Rate Memory 640 x 480 16 , 256, 64K, 16M/24Bpp 1 , 16M/32Bpp 60, 72, 75 2 MB 800 x 600 16 , 256, 64K, 16M/32Bpp 60, 72, 75 1024 x 768 16, 2 56, 64K i43, 60, 70, 75 1280 x 1024 16, 256 i45, 60, 72 , 75 Resolution Number of colors Refresh Rate Memory 640 x 480 25 6, 64K 60, 72, 75 1 MB 800 x 600 256 60, 72, 75 1024 x 768 256 i43, 60, 70, 75 1280 x 1024 Not available Resolution Number of colors Refresh Rate Memory 640 x 480 256, 64K, 1 6M 60, 72, 75 2 MB 800 x 600 25 6, 64K 60, 72, 75 1024 x 768 256, 64K i43, 60, 70, 7 5 1280 x 1024 256 i43, 60, 72, 75 uno.bk : uno6_tec.fb4 Page 91 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 92 English Video Resolutions for the Matrox MGA Millennium Video Adapter Card, Valid for Windows 3.11, Windows 95 and OS/2 Only 24Bpp (Bits per pixel) is available for OS/2 16K colors. 1. Upper limit of refresh rate for HP monitors is 60Hz. Resolution Number of colors Refresh Rate Memory 640 x 480 256, 64K, 16M All resolutions support any refresh rate avail able with your disp lay. 2 MB 800 x 600 256, 64K, 16M 1024 x 768 256, 64K 1600 x 1200 1 256 640 x 480 256, 64K, 16M 4 MB 800 x 600 256, 64K, 16M 1024 x 768 256, 64K, 16M 1280 x 1024 256, 64K, 16M (24Bpp) 1600 x 1200 1 256, 64K 640 x 480 256, 64K, 16M 8 MB 800 x 600 256, 64K, 16M 1024 x 768 256, 64K, 16M 1280 x 1024 256, 64K, 16M 1600 x 1200 1 256, 64K, 16M uno.bk : uno6_tec.fb4 Page 92 Monday, July 21, 1997 12:46 PM
English 93 6 Technical Information The PCâs Memory Map The PCâs Memory Map Memory Area Memory Range Hexadecimal Address Range Used By Extended Me mory: 1 MB to 4 MB Extended memory 1024 KB upward 01000 to 0F0000 Windows Applications Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB Reserved Memory Area 960 KB to 1024 KB 0F0000 to 010000 64 KB BIOS area 896 KB to 960 KB 0E0000 to 0F0000 64 KB (available) 800 KB to 896 KB 0C8000 to 0E0000 96 KB available for accessory boar ds 768 KB to 800 KB 0C0000 to 0C8000 32 KB Video BIOS Area 640 KB to 768 KB 0A0000 to 0C0000 128 KB Video Memory Area 640 KB Base Memory Area 0 KB to 640 KB 09F000 to 0A0000 Extended BIOS Data Area â User Application Progr am Area â MS-DOS Operating System 0500 to 0700 MS-DOS Temp Buffer 0400 to 04FF BIOS Data Area 0000 to 03FF Interrupt Vector Table uno.bk : uno6_tec.fb4 Page 93 Monday, July 21, 1997 12:46 PM
6 Technical Information The PCâs Rear Connectors 94 English The PCâs Rear Connectors Parallel Connector VGA Video Connector Keyboard/Mouse Serial Connector uno.bk : uno6_tec.fb4 Page 94 Monday, July 21, 1997 12:46 PM
English 95 6 Technical Information System Board Connectors and Switches System Board Connectors and Switches System Board Switches Switch Switch function: 1 - 4 Processor speed, see table on next page 5 Password: open = enabled closed = disabled / clear passwords 6 CMOS: open = normal closed = clear CMOS 7 Processor speed, see table on next page 8 Secure mode selection: open = normal closed = Super secure mode (no BIOS fla shing and no Setup changes allowed) 9 Keyboard power-on: open = disabled closed = enabled 10 Not used VESA Connector System Board Switches uno.bk : uno6_tec.fb4 Page 95 Monday, July 21, 1997 12:46 PM
6 Technical Information System Board Connectors an d Switches 96 English The settings for different processors at different speeds are a combination of the settings of switches 1, 2, 3, 4 and 7. The following processor speeds have been announced by Intel. Pentium processor Switch1 Switch 2 Switch 3 Switch 4 Switch 7 CPU Frequency 75 MHz CPU bus Frequency 50 MHz PCI Frequency 25 MHz AT Frequency 8.33 MHz Closed Closed Open Open Open CPU Frequency 90 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7.5 MHz Closed Open Open Open Closed CPU Frequency 100 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8.25 MHz Open Closed Open Open Closed CPU Frequency 120 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7.5 MHz Closed Open Closed Open Closed CPU Frequency 133 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8.25 MHz Open Closed Closed Open Closed Pentium processor Switch 1 Switch 2 Switch 3 Switch 4 Switch 7 CPU Frequency 150 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7.5 MHz Closed Open Closed Closed Closed CPU Frequency 166 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8.25 MHz Open Closed Closed Closed Closed uno.bk : uno6_tec.fb4 Page 96 Monday, July 21, 1997 12:46 PM
English 97 6 Technical Information Recycling Your PC Recycling Your PC HP has a strong commitment toward the environment. Y our HP Personal Computer has been designed to respect the environment as much as possible. HP can also take back your old PC f or recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HPâ s recycling facilities in Europe or the USA. As many parts as possible are re-used. The remainder is recycled. Special care is taken of batteries and other potentially toxic substances, which are reduced into non-harmful elements by means of a special chemical process. If you require more information about HPâ s product take-back program, contact your dealer or your nearest HP Sales Office. uno.bk : uno6_tec.fb4 Page 97 Monday, July 21, 1997 12:46 PM
6 Technical Information Recycling Your PC 98 English uno.bk : uno6_tec.fb4 Page 98 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services uno.bk : support.fb4 Page 99 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Introduction 100 English Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. T o ensure that your desktop sy stem maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support o ptions whic h are listed be low: ⢠HP Authorized Reseller ⢠HP SupportPack ⢠HP Support Assistant CD-ROM ⢠HP Information Services ⢠HP Support Services Technical phone support Lifeline phone support Network phone-in support. NOTE When calling any of the international telephone numbers listed in this chapter, replace the â â with your international telephone access code. Service Means of Access HP Forum on CompuServe M odem HP Forum on America Online (US only) Modem HP BBS Library Modem Internet FTP Library Service FTP access to the Internet HP Access World Wide Web Site World Wide Web Access HP FIRST Faxback Phone and Fax Audio Tips (US only) Phone HP Drivers/BIOS diskettes Delivered by mail uno.bk : support.fb4 Page 100 Monday, July 21, 1997 12:46 PM
English 101 7 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP V ectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and sy stems as well as answer queries about usage not intended for , or not commonly used with the HP V ectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country . HP SupportPack HPâ s three-year SupportPack is available from your local rese ller . It must be purchased within 30 day s of purchasing your HP V ectra. The concept of SupportPack is simple. It allows you to extend your one-year on-site hardware warranty to a three-year on-site hardware warranty , offering next day on-site response. SupportPack is valid for the piece of equipment for which it was bought, but is not transferable from one piece of equipment to another . uno.bk : support.fb4 Page 101 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM 102 English HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. It is published four times a year . Each CD-ROM contains information about V ectra PCs as well as other HP computing products. The types of information you can find include: ⢠Product manuals and service manuals ⢠Installation and configuration information ⢠Troubleshooting information ⢠Drivers and utilities ⢠Technical reference manuals. Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback sy stem. Request document number 9025 (US and Asia Pacific) or 19025 (Europe). Subscriptions can also be obtained by contacting the following numbers: Region Phone Number Fax Number Asia-Pacific 65 740-4477 65 740-4499 Europe 31 (55) 384279 31 (55) 434455 Latin America 1 (3 17) 364-8882 1 (317) 364-8888 US/Canada 1 (800) 457-176 2 1 (317) 364-8888 uno.bk : support.fb4 Page 102 Monday, July 21, 1997 12:46 PM
English 103 7 Hewlett Packard Support and Information Services Hewlett-Packard Informatio n Services Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day , 7 day s per week, ensuring that the most up-to-date information is alway s available. HP Forum on CompuServe The HP Sy stems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer , technical questions about your HP V ectra PC, and HP products. Y ou can also download the latest versions of drivers, BIOS and software utilities for HP V ectra PCs. As a preferred Hewlett Packard customer , you are invited to join CompuServe at no initial charge. For the United States and the United Kingdom, call the number shown below and ask for representative 51. For all other locations, first call the worldwide number to obtain the number of your local sales office, then call your local sales office and ask for representative 51. CompuServe will send you a free introductory membership immediately , including information on how to access CompuServe. At the CompuServe ! prompt, type GO HP . Country Local Call / Freephone Number Direct Number United States 1 (800) 848-8199 1 (614) 529-1349 United Kingdom (0800) 289378 44 (1272) 760680 Worldwide â 1 (614) 5 29-1349 uno.bk : support.fb4 Page 103 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 104 English HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. T o access the HP Forum: ⢠select Keyword Search from the menu, ⢠type HP , ⢠press . This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products. Membership information can be obtained by calling 1(800) 827-6364, giving the preferred customer number 1118. uno.bk : support.fb4 Page 104 Monday, July 21, 1997 12:46 PM
English 105 7 Hewlett Packard Support and Information Services Hewlett-Packard Informatio n Services HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem. Support documentation is also available. Set your modem for no parity , 8 data bits, and 1 stop bit (N, 8, 1). InternetâFTP Library Service Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and utilities and other information about HP products. This library service is available if you have F TP access to the Internet, whatever your location. Access HP World Wide Web Site Access HP , HPâ s W orld Wide W eb site gives you access to information about HP , its products, including product data sheets, service and support information, electronic newsletters and technical tips. Y ou can also download the latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information and services available. Country Number Baud Rate United States 1 (208) 344-1691 300, 1200, 2400, 4800, 96 00, 14400 United Kingdom 44 (1344) 3600880 up to 14400 Worldwide 1 (208) 344-1691 300, 1200, 2400, 4800, 96 00, 14400 Alias ftp-boi.external.hp.com Name anonymous Password Enter your E-mail address World-Wide Web URL http://www.hp.com uno.bk : support.fb4 Page 105 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 106 English HP FAXback on DemandâHP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. T o access this service, you can use a touch-tone phone and have the fax sent to the fax machine of your choice, or use the handset on your fax machine and dial one of the numbers given below: A complete description of Hewlett-Packard electronic services is provided in document # 9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated sy stem containing recordings which can direct you to Hewlett Packard support servi ces. Live support is not available through this service. Dial 1 (800) 333-1917 and press 3, to access HP Audio T ips. Country/Region Number Access Method United States 1 (800) 33 3-1917 Phone or fax U.K. (0800) 960271 Phone or fax Australia 61 (3) 9272-2627 Phone or fax Singapore 65 291-7951 Phone or fax Hong Kong 85 2 2506-2422 Phone or fax New Zealand 64 (9) 35 6-6642 Phone or fax Europe 31 (20) 681-5792 Phone or fax Worldwide 1 (208) 344-48 09 Fax uno.bk : support.fb4 Page 106 Monday, July 21, 1997 12:46 PM
English 107 7 Hewlett Packard Support and Information Services Hewlett-Packard Informatio n Services Ordering Drivers and BIOS on Diskette Y ou can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the table below: T o identify a specific BIOS, driver or utility for your PC, please follow the steps listed below prior to placing your order . ⢠Contact your au thorized HP reseller for assista nce in selecting the appropriate driver. ⢠If your reseller is unable to help you, call HP FIRST for the most up- to-date list of drivers. North and Latin America Europe Phone 1 (970) 339 700 9 Monday - Saturday 24 hours per day Phone 44 (1429) 865511 Monday - Friday 8.30 a.m. - 6.00 p.m. Central European T ime Fax 1 (970) 330 7655 Fax 44 (1429) 866000 Mail US Driver Fulfillment for Hewlett-Packard PO Box 1754, Greeley, Colorado 80632 USA Mail European Fulfillment for Hewlett-Packard c/o StarPak International, Ltd., Hartlepool, Cleveland,TS25 2YP United Kingdom Australia Asia - Pacific Phone 61 (2) 565 6099 Monday - Friday 8.30 a.m. - 5.30 p.m. Australian Eastern Tim e Phone 65 740 4477 Monday - Friday 8.30 a.m. - 5.30 p.m. Singapore Time Fax 61 (2) 519 563 1 Fax 65 740 4499 Mail Fulfill: Plus Pty Ltd., Private Bag 75, Alexandria NSW Australia 2015 Mail Fulfill: Plus Pte Ltd., No 51, Ubi Ave. 3, Singapore 1440 uno.bk : support.fb4 Page 107 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services HP Support Services 108 English HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. This warranty coverage will apply from the nearest HP or HP authorized service outlet. HP telephone support for your V ectra PC is available during the first year of your hardware warranty . This service will also provide technical assistance with the basic configuration and setup of your V ectra PC and for the pre-loaded operating sy stem. Lifeline T elephone support is available during the second and third years of hardware warranty , via the Lifeline program, which is a fee- based service. The HP telephone support service does NOT provide free telephone support for PCs configu red as network servers. If you do config ure your PC as a network server , you are advised to contact your HP reseller to purchase a network phone-in support cont ract, which will provide you with a fee-based telephone support service. NOTE Reloading the software pre-loaded on your PC is not covered by your HP three-year warranty. HP strongly recommends that you make a set of master diskettes of this software as soon as possible after receiving your PC. To make the master diskettes, use the Master Diskette Creation Utility, which can be accessed from HP Utilities. Y our HP authorized reseller offers various service contracts which c an be tailored to your particular support needs. uno.bk : support.fb4 Page 108 Monday, July 21, 1997 12:46 PM
English 109 7 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time, except W ednesday when the hours are 7.00 am to 4:00 pm. The number is: 1 (970) 635-1000 HP European Customer Support Center Assistance from the HP European Customer Support Center is available in English, Monday to Friday , 8:30 am to 6:00 pm Central European time, except W ednesday when the hours are 8.30 am to 4:00 pm. The number is: 31 (20) 58 1-3330 Other Regions Contact your reseller who will be able to help you, or direct you to the appropriate HP telephone support service. Please have the following information ready when you call so that your enquiry can be dealt with quickly: ⢠your HP Vectra model number and serial number ⢠the operating system version and the configuration ⢠a description of the software installed and the accessories used. uno.bk : support.fb4 Page 109 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Lifeline Telephone Support 110 English Lifeline Telephone Support Lifeline is a fee-based telephone support program for V ectra PCs available after the one-year telephone support provided as part of the hardware warrant y has expired. Y our call can either be charged to your phone bill at a per minute rate or to your credit card (V isa, Mastercard or American Express) at a flat fee. The charge begins AF TER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware W arranty , no charge will be applied. In the US please call the appropriate number listed below . Free access to HP information services is not affected by this service. Y ou are encouraged to access HP Information Services throughout the life of your PC, whether in or out of warranty . Number Method of Payment Charge Type 1 (900) 555-1500 Charged to phone bill per minute rate 1 (800) 999-1148 Charged to credit card Flat fee uno.bk : support.fb4 Page 110 Monday, July 21, 1997 12:46 PM
English 111 7 Hewlett Packard Support and Information Services HP Network Phone-in Su pport Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: ⢠resolve complex network problems, ⢠leverage HPâs alliances with leading Network Operating Systems and Network manufacturers, ⢠support your HP and non-HP products with a single telephone call, ⢠increase network uptime. Y ou can purchase the HP NPS service as an annual contract, billable in advance annually , bi-annually , quarterly , or at an hourly rate. This contract service provides unlimited t oll-free access to HP Response Center Engineers (RCEs). T o obtain an HP NPS contract, contact your HP authorized reseller , or if you are in the US call (800) 437-9140. uno.bk : support.fb4 Page 111 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Summary 112 English Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Response time Fee When available Purchase from Basic Warranty Parts and labor for HP products: first year on-site, second and third year return to HP. Three years from date of purchase. Next working day for on-site. No charge. At time of purchase. HP. HP SupportPack on-site service Parts and labor for HP products. First three years. Next working day. One fee which covers the three years. Within 30 days of purchase. HP Authorized reseller. HP Support Assistant CD-ROM containing: Product Manuals, Technical Information and Product features. Released quarterly. N/A Annual subscription. Anytime. HP. Electronic services Technical information, drivers, utilit ies, tools and diagnostics. Anytime. 24-hour access. No charge. Anytime. HP BBS, Internet- FTP, WWW, CompuServe. Technical Phone support Basic assistance for PC setup, confi gurati on, start-up and hardware diagnosis. First year. Business hours. No charge. At t ime of purchase. HP. Lifeline phone support Basic assistance for PC setup, confi gurati on, start-up and hardware diagnosis. After first year. B usiness hours. Per- call fee, no time limit. Anytime after first year. HP. HP Network Phone-in support Advanced remote technical support for multivendor networked environments. Annual contract. Business hours: 24-hour/ 7-day service also availabl e. Annual fee, or minimum fee per incident. Anytime. HP Authorized reseller. Service Contracts Technical Support. Customer defined. As required. Annual fee, or fee per incident. Anytime. Res eller. uno.bk : support.fb4 Page 112 Monday, July 21, 1997 12:46 PM
English 113 7 Hewlett Packard Support and Information Services Hewlett-Packard Ma rketing Headqu arters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the W orldwide Marketing Headquarters listed here. ASIA Far East Sale s Region Hdqt rs Hewlett-Packard Asia Ltd. 22/F Peregrine Tower Lipp Centre 89 Queensway, Central Hong Kong LATIN AMERICA Hewlett-Packard Latin Am. Hdqtrs Monte Pelvoux 111 Lomas de Chapultepec 11000 Mexico D.F. EUROPE European Operations Hdqtrs Hewlett-Packard S.A. 150, route du Nant-dâAvril P.O. Box 1217 Meyrin 2/Geneva Switzerland USA Intercon Operations Hdqtrs Hewlett-Packard C ompany 3495 Deer Creek Road P.O. Box 10495 Palo Alto, CA 94303-0896 USA MIDDLE EAST / AFRICA Middle East / Central Africa Sales Hdqtrs Hewlett-Packard S.A. Rue de Veyrot 39 CH-1217 Meyrin 1/Geneva Switzerland CANADA Hewlett-Packard L td. 6877 Goreway Drive Mississauga Ontario L4V 1M8 Canada uno.bk : support.fb4 Page 113 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 114 English uno.bk : support.fb4 Page 114 Monday, July 21, 1997 12:46 PM
English 115 Glossary adapter An accessory board, that connects to the sy stem board via an accessory board slot. BBS Bulletin Board System. A computer that uses a modem and software to serve as an information source for other computers equipped with a modem. Hewlett-Packard has a BBS that can be reached at 1 (408) 553-3500 . BIOS Basic Input-Output Sy stem. Software that provides an interface between the computer hardware and the operating system. bus An electrica l connection over which information is transported. cache A block of high-speed memory used for the temporary storage of data. CD-ROM Compact Disc Read Only Memory. A mass storage device that uses compact disc technology. CDs can store data, but most cannot be written to. CMOS memory An area of your computerâs memory whose contents are preserved when you turn off the computer. CMOS memory stores information that must be maintained, such as your computerâs configuration. controller A device that enables another device (such as a hard disk) to communicate with the computer. device driver Software that enables the computer to interface with a specific peripheral, such as a printer or display. EPA energy star program A standard for power management which requires automatic power- down to less than 30 W. expansion slot A slot inside the computer, connected to the system board, that can be used for accessory boards. extended memory Memory which can be addressed by the processor in the area of memory above the first 1 MB. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. IDE Integrated Device Electronics. An interface standard for communications between the computer and a hard disk or CD-ROM. IRQ Interrupt Request. A signal, which, when received by the processor, halts the current process and allows a different task to be undertaken. jumper An electrically-conductive part that is used to connect two or more points on a circ uit board. Commonly used to select configuration options. uno.bk : glossary.fb4 Page 115 Monday, July 21, 1997 12:46 PM
116 English Glossary mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount o f memory available in the computer. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system. network server mode A security feature that prevents unauthorized use of an input device (like a keyboard or mouse) while your computer is running as an unattended network server. pixel Picture element. The smallest addressable spot on the screen. POST Power-On-Self-Test. A series of tests your computer performs when you switch the computer on. RAM Random Access Memory. This memory is used to hold programs and data temporarily. resolution A measure of the visible detail on a screen or printout. Screen resolution is measured in âpixels acrossâ by âpixels downâ by ânumber of colorsâ. Printer resolution is measured in dpi (dots-per-inch). ROM Read-Only Memory. Computer memory used to store parts of the computerâs operating system permanently. ROM chips can contain instructions and data. SCSI Small Computer System Interface. A high-speed data bus used for connecting hard disks, tape drives, and other accessories to your computer. SCSI chain Devices connected on a single SCSI bus. Setup program Used to inform the computer about its configuration, for example the amount of memory installed. The setup program is stored in ROM on the system board. shadow RAM A method of relocating the system and/or video BIOS from slower ROM chips to faster RAM to improve system performance. SIMM Single In-line Memory Module. A small board containing several RAM chips. terminator A resistor at the end of a SCSI cable that prevents the signal from reflecting back along the cable. video controller A chip or expansion card which converts signals in the computer into displayable signals. video RAM Memory that enables or speeds up drawing to the screen or increases resolution or color options. uno.bk : glossary.fb4 Page 116 Monday, July 21, 1997 12:46 PM
117 A accessories installing, 19â 49 supporte d, 20 accessory board installing, 33 Plug and Play, 31 problems, 76 Accessory boards configuring, 31 installing, 31 Accessory boards, conf iguring in Win- dows 3.11, 31 Advanced Power Management, 9 After installing a video memory upgrade on the MG A video adapte r, 30 After Inst alling an I DE Drive, 64 After installing video memory upgrade on MGA video adapter, 30 America Online HP Forum, 104 B BBS library access numbers, 105 BIOS obtaining via FTP, 105 obtaining via HP BBS , 105 obtaining via World Wide Web, 105 ordering by ma il, 107 C cables keyboard, 4 CD-ROM drive installing, 36 CD-ROM drive, does not work, 75 Changing th e battery, 80 CMOS, clearing, 68 CompuServe free introd uctory membership, 103 HP forum, 103 Configuring security f eatures, 61 Configuring accessory boards Windows 95, 32 connecting display, 4 keyboard, 4 power cords, 6 connectors printer, 5 cover removing, 22 replacing, 23 Creating master di skettes, 15 creating master diskettes, 9 D DDC compliant, 30 Desktop Management Interface, 17 disconnecting from power, 6 Discover Your HP Vectra, 15 Diskettes creating master, 15 display connecting , 4 screen brightness, 9 display, scre en contrast , 9 DMA Channel s used by the PC, 87 DMI, 17 drivers obtaining via FTP, 105 obtaining via HP BBS, 105 obtaining via World Wide Web, 105 ordering by ma il, 107 E Environmental Protection Agency, 16 Energy Star program, 16 error message, 68 Errors, Power-On-Self-Test, 69 F flexible di sk drive installing , 36 installi ng 1-inch high, 44 problems, 74 FTP access to HP, 105 G glossary, 115 H hard disk problems, 75 Hewlett-Packard BBS library, 105 FTP access, 105 information services, 103 marketing headquarters, 113 product take back program, 97 support and information services, 99 World Wide Web access, 105 HP Forum on America Online , 104 on CompuServe, 103 HP SETUP program starting, 52 understandin g, 55 HP User Tools, 15 using, 15 HP Utiliti es, 9 HP Vectra keyboard for Windows 95, 9 I I/O addresses used by the PC, 87 IDE drive, after installi ng, 64 IDE drives, 35 installing, 38, 41 IDE drives, inst alling addi tional, 64 information services, 103 Initializin g software, 7 Installing, 44 main memory, 26 memory, 26 video memory upgrade, 28 installing 1-inch high dri ve, 44 accessories, 19â49 accessory board, 31, 33 CD-ROM drive, 36 flexible disk drive, 36, 44 IDE drives, 3 8, 41 mass storage devices, 35 printer, 5 processor upgrade, 47 security bracket, 49 video memory, 28 Index uno.bk : uno.ix Page 117 Monday, July 21, 1997 12:46 PM
118 Index Installing memory, 26 Installing, IDE drives, 64 Interrupt R equest Chann els used by th e PC, 87 J jumper location, 95 K keyboard connecting , 4 problems, 73 M mass storage devices connectors, 35 installing, 35 Master diskett e creation util ity, 15 master diskettes creating, 9 Matrox MGA Millenni um video adapter card installing more memory, 29 Memory installing, 26 memory installing main memory, 26 installing video memory, 28 memory map, 93 Monitor Selection utility, 30 mouse personaliz ing, 17 problems, 73 software, 17 N network telephone support, 111 P parallel port location, 5 pass word setting, 61, 62 pass words setting, 62 Passwords, clearing, 63 Passwords, setting administrator, 62 Passwords, setting u ser, 63 PC memory map, 93 rear connectors, 94 recycling, 97 setting up , 1â9 starting, 12 starting for the fi rst time, 7 stopping, 12 using, 11â17 PC, unpackin g, 2 power disconn ecting from, 6 Power consumptio n, 16 reducing, 16 standby mode, 16 power cords connecting, 6 Power icon, 16 Power Management, 16 DOS, 16 suspend mod e, 16 Power management Shut Off M onitor mode, 16 power management configuring, 16 problems, 78 Power saving sleep mode, 16 Power Supply, 24 replacing, 24 power supp ly removing, 24 replacing, 25 Power-On Self-Test errors, 69 screen, 7 printer connector, 5 installing , 5 problems, 73 problems with accessory board, 76 with power management, 78 with software, 77 with the display, 71 with the flexible disk drive, 74 with the hard disk, 75 with the k eyboard or mous e, 73 with the pr inter, 73 processor upgrade installing, 47 R recycling you r PC, 97 Removing cover, 22 Replacing cover, 23 S s, 62 security bracket installing, 49 security features configuring, 61 serial port location, 5 setting passwords, 61 Setting up your PC, 1â9 SETUP, 51 SETUP program starting, 52 understanding , 55 SETUP, canât change values, 68 Sleep mode, 16 sleep mode, 16 slim drive installing, 44 software initializin g, 7 license agreement, 8 master diskettes, 9 problems, 77 specifications technical, 83 starting HP SETUP program, 52 PC, 12 PC for th e first ti me, 7 Starting and Stoppin g Your PC, 12 Static ele ctricity, 2 9 stopping PC, 12 support by telephone, 109, 110 information services, 99 uno.bk : uno.ix Page 118 Monday, July 21, 1997 12:46 PM
Index 119 Network Phone-in Support, 111 summary of services, 112 Support Assistant ordering information, 102 switch locat ion, 95 System board, 95 system board, 95 jumper location, 95 switch locati on, 95 System board, swit ches, 95 T technical specifications, 83 telephone su pport for networks, 111 out of warranty, 110 under warranty, 109 The HP Keyboard for Wind ows 95 application key , 14 The HP Vectra Keyboard for Windows 95, 14 Windows icon, 14 The HP Vectra keyboard for Windows 95 space bar, 14 The HP Vectra keyboard for Windows 95 , Windows icon, 14 tools require d for installat ion, 3 troubleshooting, 65 U unpacking th e PC, 2 URL for HP World Wide Web site, 105 using PC, 11â17 V VESA connector, 34 Video driver, 29 Video memory Matrox MGA Millenn ium video adapt- er, 28 video memory modules installing, 28 Video Resolutions, 89 Video Resoluti ons, BIOS, 89 Video Resolutions, Matr ox MGA Millen- nium video adapter card, 92 Video Resolu tions, OS/2, 91 Video Resolutions, Windows, 90 Video Resolutions, Windows â95, 90 W World Wide Web access to HP, 105 uno.bk : uno.ix Page 119 Monday, July 21, 1997 12:46 PM
120 Index uno.bk : uno.ix Page 120 Monday, July 21, 1997 12:46 PM
Regulatory Information and Warranty uno.bk : bckmttr.fb4 Page 121 Monday, July 21, 1997 12:46 PM
français 122 français Regulatory Information DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturerâs Name and A ddress: HEWLETT -P ACKARD Boulevard Stev e Biko 38090 Villefontaine FRANCE Declares that the pr oduct: Product Name: Personal Computer Model Number: HP V ectra VL 5/ series 4 Conforms to the f ollo wing Product Specification s: SA F E T Y International: IEC 950: 199 1 A1 A2 A3 Europe: EN 60950: 1992 A1 A2 EMC International: CISP R 22: 1985 Cl ass B Europe: EN 55022: 1988 Clas s B EN 50082-1: 1992 IEC 80 1-2: 1992 / p rEN 55024-2: 19 92 - 3 kV CD, 8 kV AD IEC 80 1-3: 1984 / p rEN 55024-3: 19 9 1 - 3 V/m IEC 80 1-4: 1988 / p rEN 55024-4: 19 92 - 0.5 kV Signal Lines , 1 kV P ow er Lines Supplementary inf ormation: The product complies with the requirements of the EMC Directive 89/336/EEC and of the Low V olt age Directive 73/23/ EEC. Grenoble Gilbert BER THET July 1995 Quality Mana ger uno.bk : bckmttr.fb4 Page 122 Monday, July 21, 1997 12:46 PM
français français 123 FCC (for USA only) Federal Communicati ons Commission Radi o Frequency Interferen ce Statement W arning: This equipment has been te sted and found to compl y with the limits for a Class B digital dev ice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one or more of the following measures: ⢠reorient or relocate the receiving antenna ⢠increase the separation between the equipment and the receiver ⢠connect the equipment into an outlet on a circuit different from that to which the receiver is connected ⢠consult the dealer or an experienced radio/TV technician for help. Hewlett-Packardâ s sy stem certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your sy stem. Changes or modifications not expressly approved by Hewlett-Packard could void the userâ s authority to operate the equipment. Notice for Canada This Class B digital apparatus meets all requirements of the Canadian Inter ference-Causing Equipment Regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Safety Warning for the USA and Canada If the power cord is not supplied with the computer , select the proper power cord according to your local national electric code. USA : use a UL listed type SVT or SJT detachable power cord. Canada : use a CSA certified detachable power cord. For your safety , never remove the PCâ s cover without first removing the power cord and any connection to a telecommunication network. Alway s replace the cover before switching on again. Changing a battery The old battery must be removed before installing a replacement battery . Replace only with the same or equivalent type recommended by the manufacturer . For your safety , never attempt to recharge, disassemble or burn the old battery . The battery in this PC is a lithium battery which does not contain heavy metals, nev ertheless, in order to protect the environment, do not dispose of batteries in household waste. Used batteries should be returned to the shop from which you bought them, to the dealer from whom you purchased the PC, or to Hewlett Packard, so that they can either be recycled or disposed of in an environmentally sound way . Returned used batteries will be accepted free of charge. Si le cordon secteur nâest pas livré avec votre ordinateur , utiliser un cordon secteur en accord av ec votre code electrique national. USA : utiliser un cordon secteur âUL listedââ de type SVT ou SJT . Canada : utiliser un cordon secteur certifié CSA. Pour votre sécurité, ne jamais retirez le capot de lâordinateur sans avoir préalablement débranché le cordon secteur et tout connection à un réseau de télecommunication. Nâoubliez pas de remplacer le capot avant de rebrancher le cordon secteur . Changement du pile L âancienne pile doit être retirée avant lâinstallation de la nouvelle pile. Pour votre sécurité, ne jamais essayer de recharger , de démonter ou de brûler lâancienne pile. Remplacer uniquement avec une batterie du même type ou dâun type équivalent recommandé par le constructeur . La pile dans cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger lâenvironnement, il ne faut pas jeter les piles dans les ordures ménagères. Il faut les rendr e au magasin ou vous les avez achetés, au revendeur òu vous avez acheté lâordinateur , ou à Hewlett Packard, pour quâelles soient recyclé es ou rangées de manière qui ne nuit pas lâenvir onnement. Les piles usées se ront acceptées gratuitemen t. uno.bk : bckmttr.fb4 Page 123 Monday, July 21, 1997 12:46 PM
français 124 français Notice for the United Kingdom The HP V ectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public T elecommunication Sy stems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. Notice for Japan Notice for Korea uno.bk : bckmttr.fb4 Page 124 Monday, July 21, 1997 12:46 PM
français français 125 HP Hardware Warr anty Important: This is your hardware product warranty statement. Read it carefully. W arranty term s may be different in your co untry. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardwar e Warranty Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser . The three year warranty includes on-site service during the first year of use, and return service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center , during the second and third years of use. If HP receives notice of above defined defects during the warranty period, HP will either , at its option, repair or replace products which prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customerâ s alternate exclusive remedy shall be a refund of the purchase price upon return of the product. Limitation of Warranty The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; operation or storage outside the environmental specifications for the product; in-transit damage; improper ma intenance; or defects resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not designed for use with the product. HP makes no other express warranty , whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness is limited to the three-year duration of this written warranty . Some states or provinces do not allow limitations on how long an i mplied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies The remedies provided above are the customerâ s sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages, whether based on warranty , contract, tort, or any other legal theory . The foregoing limitation of liability shall not apply in the event that any HP product sold hereunder is determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury , death, or property damage; provided, that in no event shall HPâ s liability for property damage exceed the greater of $50,000 or the purchase price of the specific product that caused such damage. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damagesâincluding lost profitâso the above limitation or exclusion may not apply to you. Obtaining On-Site Warranty Service T o obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for on-site repair of the product. The customer must be prepared to supply proof of the purchase date. This warranty is extended worldwide to products purchased from HP or an Authorized HP Personal Computer Dealer which are reshipped by the original purchaser either for use by the original purchaser or provided as an incidental part of sy stems integrated by the original purchaser . Service is provided in the same manner as if the product was purchased in the country of use and can only be provided in countries where the product is designed to operate. If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. The sy stem processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the sy stem processor unitâsuch as video adapters, mass storage devices, and interface controllersâare covered by this warranty . uno.bk : bckmttr.fb4 Page 125 Monday, July 21, 1997 12:46 PM
français 126 français Customer -replaceable componentsâsuch as the keyboard or mouseâmay be servic ed through expedited part shipment. In this event, HP will prepay shipping charges, duty , and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty , and taxes for any part that HP asks to be returned. HP products external to the sy stem processor unitâsuch as external storage subsy stems, display s, printers, and other peripheralsâare covered by the applicable warranties for those products; HP software is covered by the HP Software Product Limited W arranty . On-site visits caused by non -Hewlett-Packard productsâwheth er internal or external to the sy stem processor unitâare subject to standard per -incident travel and labor charges. On-site service for this product is restricted or unavailable in certain locations. In HP Excluded T ravel Areasâareas where geographical obstacles, undeveloped roads, or unsuitable public transportation prohibit routine travelâservice is provided on a negotiated basis at extra charge. Response time for HP on-site service in an HP Service Tr avel Area is normally next business day (excluding HP holiday s) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6. W orldwide Customer Support Travel information is available from any HP Sales and Service Office. T ravel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor . Service contracts which provide after-hour or weekend coverage, faster response time, or service in an Excluded T ravel Area are often available from HP , an authorized dealer , or authorized distributor at additional charge. Customer Responsibilities The customer may be required to run HP-supplied diagnostic programs before an on-site visit or replacement part will be dispatched. The customer is responsible for the security of its proprietary and confidential information and for ma intaining a procedure external to the products for reconstruction of lost or altered files, data, or programs. For on-site service, the customer must provide: access to the product; adequate working space and facilities within a reasonable distance of the product; access to and use of all information and facilities determined necessary by HP to service the product ; and operating supp lies and consumable s such as the cus tomer would use during normal operation. When service is being performed on-site, a representative of the customer must be present at all times. The customer must state if the product is being used in an environment which poses a potential health hazard to repair personnel; HP or the servicing dealer may require that the product be maintained by customer personnel under direct HP or dealer supervision. Obtaining Return Warranty Service When return warranty service applies, the product must be returned to a service facility designated by HP . Customer must enclose a copy of a document proving date of purchase. The customer shall prepay shipping charges (and shall pay all duty and taxes) for products returned to HP for warranty service. HP shall pay for return of products to the customer except for products returned to the customer from another country . uno.bk : bckmttr.fb4 Page 126 Monday, July 21, 1997 12:46 PM
français français 127 HP Software Product License Agreement and Software & Product Limited Warranty The HP Software Product License Agreement and Product Limited W arranty shall govern all Software which is provided to you, the Customer , as part of the HP computer product. This HP Software Product Agreement and Product Limited W arranty shall supersede any non-HP software license or warranty terms which may be found in any documentation or other materials contained in the computer product packaging. CAREFULL Y READ THIS LICENSE AGREEMENT BEFORE PROCEE DING TO OPERA TE THIS EQUIPMENT . RIGHTS IN THE SOF TW ARE ARE OFFERED ONL Y ON THE CONDITION THA T THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT . PROCEEDING TO OPERA TE THE EQUIPMENT INDICA TES YOUR ACCEPT ANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE LICENSE AGREEMENT , YOU MUST NOW EITHER REMOVE THE SOF TW ARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOF TW ARE FOR A FULL REFUND. Software License Agreement In return for payment of the applicable fee, Hewlett-Packard grants the Customer a license in the software, subject to the following: 1 USE. Customer may use the software on any one computer. Customer may not network the software or otherwise use it on more than one computer. Customer may not reverse assemble or decompile the software unless authorized by law. 2 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival purposes or (b) when copying or adapta tion is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner. 3 OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement. 4 TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party. 5 SUBLICENSING AND DISTR IBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard. 6 TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice. 7 UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. 8 EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. 9 U.S. GOVERNMENT RESTRICTED RIGHT S. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-DOD U.S. Government Departments and Agencie s are as set forth in FAR 52.227-19(c)(1,2). (Rev . 0795) uno.bk : bckmttr.fb4 Page 127 Monday, July 21, 1997 12:46 PM
français 128 français Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DA YS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, Customerâ s remedy shall be a refund or repair . Should HP be unable to replace the media within a reasonable amount of time, Customerâ s alternate remedy shall be a refund of the purchase price upon return of the product and all copies. Removable Media (If supplied) HP warrants the removable media, if supplied, upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of NINETY (90) DA YS from the date of purchase. In the event the media proves to be defective during the warranty period, Customerâ s remedy shall be to return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, Customerâ s alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other nonremovable media copies of the software product. Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty (30) day s after the expiration of the warranty period. Limitation of Warranty HP makes no other express warranty, whether written or oral with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose i s limited to the 90-day duration of this written warranty. Some states o r provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies THE REMEDIES PROVIDED AB OVE ARE CUSTOMERâS SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT , INDIRECT , SPECIAL, INCIDENT AL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON W ARRANTY , CONTRACT , TORT OR ANY OTHER LEGAL THEORY . Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Obtaining Warranty Service W arranty service may be obtained from the nearest HP sales office or other location indicated in the ownerâ s manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and sha ll not affect the s tatutory rights of a Consume r . uno.bk : bckmttr.fb4 Page 128 Monday, July 21, 1997 12:46 PM
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Centronics ® is a registered trademark of Centronics Data Computer Corporation. Matrox ® is a registered trademark of Matrox Electronic Systems Ltd. MGA ⢠and Millennium ⢠are trademarks of Matrox Graphics Inc. Microsoft ® and MS-DOS ® are registered trademarks of Microsoft Corporation. Microsoft Windows ® , and Windows ® 95 are products of Microsoft Corporation. OS/2 is a registered trademark of International Business Machines corporation. Novell ® and NetWare ® are U.S. registered trademarks of Novell, Inc. PENTIUM TM is a trademark of Intel Corporation. UNIX ® is a registered trademark of UNIX System Laboratories Inc. in the U.S.A. and other countries. Hewlett-Packard France Grenoble Personal Co mputer Divis ion Technical Marketing 38053 Grenoble Cedex 9 Fran ce © 1995 Hewlett-Packard Company uno.bk : legal.fb4 Page ii Monday, July 21, 1997 12:46 PM
Userâs Guide uno.bk : title.fb4 Page iii Monday, July 21, 1997 12:46 PM
iv Francais Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett-Packard desktop PC. Y our high-performance PC provides: ⢠a Pentium TM processor in a Zero Insertion Force (ZIF) socket for easy processor upgrades ⢠an integrated level-two cache of 256 KB for high performance ⢠a main memory of 8 MB or 16 MB, upgradeable to 128 MB ⢠an Ultra VGA PCI (Peripheral Component Interconnect) video controller with 1 MB of video memory upgradeable to 2 MB. Some models have a Matrox MGA Millennium video adapter board with 2MB as standard, upgradeable to 4MB or 8MB. ⢠an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus supporting Fast IDE and Standard IDE ⢠three front-access drive shelves (one can be used as an internal shelf) ⢠one internal drive shelf ⢠four free slots for accessory boards: â one 32-bit PCI (Peripheral Component Interconnect) slot â two 16-bit ISA (Industry Standard Architecture) slots â one combination ISA or PCI slot ⢠one parallel port, and two serial ports ⢠preloaded HP utilities to ease system configuration tasks ⢠BIOS stored in Flash ROM ⢠BIOS support for ISA âPlug and Playâ ⢠pre-installed Operating system and Software. uno.bk : title.fb4 Page iv Monday, July 21, 1997 12:46 PM
Francais v Y our HP V ectra has other important attributes: ⢠DMI compliant ⢠designed for Window s ® 95 ⢠Vectra Ergonomic Power SolutionâWindows 95 soft power-down using the mouse, and keyboard power-on. ⢠Energy Star compliant power management. The PC range described in this manual has a power saving capability which complies with the Environment Protection Agencyâs (EPA) 30 watt maximum power consumption in sleep mode, with the exception of those models which are fully loaded multimedia PCs. The fully loaded multimedia PCs also have energy saving capabilities, but use slightly more than the maximum 30 watt limit in power saving mode, required for the Energy Star label approval. uno.bk : title.fb4 Page v Monday, July 21, 1997 12:46 PM
vi Francais uno.bk : title.fb4 Page vi Monday, July 21, 1997 12:46 PM
Contents English vii 1 Setting Up Y our PC Unpacking Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, and Display . . . . . . . . . . . . . . . . . . 4 Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Starting the PC for the First T ime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Using Y our PC Starting and Stopping Y our PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The HP V ectra Keyboard for W indows 95 . . . . . . . . . . . . . . . . . . . . . 14 HP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Accessing HP User T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Personalizing Y our Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 The Desktop Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 17 uno.bk : uno.toc Page vii Monday, July 21, 1997 12:46 PM
viii Engli sh 3 How to Install Accessories In Y our PC Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 23 Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 24 Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 25 Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Installing a V ideo Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Configuring Accessory Boards with Plug and Play (Windows 3.11) . . . 31 Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 31 Installing the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 38 Installing a 3.5-inch Disk Drive in the Bottom Shelf . . . . . . . . . . . . . . . . 41 Installing a 5.25-inch Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . 44 Configuring the Device or Devices you have installed . . . . . . . . . . . . . . 46 Installing an Upgrade Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 uno.bk : uno.toc Page viii Monday, July 21, 1997 12:46 PM
English ix 4 The HP Setup Program Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Starting the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Understanding the SETUP Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 After Installing an IDE Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 5 Troubleshooting Y our PC Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 If Y our PC Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 If Y our Display is Blank and There Are No Error Messages . . . . . . . . . . 67 If you are Unable to Change any V alues in Setup. . . . . . . . . . . . . . . . . . . 68 If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 T o Clear the CMOS Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Power -On-Self-T est Errors that May Prevent Y our PC From Starting . . 69 uno.bk : uno.toc Page ix Monday, July 21, 1997 12:46 PM
x English If Y our PC Has a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . 71 If Y our Display Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 If Y our Display is Blurred or Unreadable . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 If Y our Keyboard or Mouse Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . 73 If Y our Printer Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 If the Flexible Disk Drive Does Not W o rk . . . . . . . . . . . . . . . . . . . . . . . . 74 If the Hard Disk Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 If the Hard Disk Activity Light Does Not W ork . . . . . . . . . . . . . . . . . . . . 7 5 If the CD-ROM Drive Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 If an Accessory Board Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 If Y our PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 77 If Y ou Have Forgotten Y our Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 If Y our Application Software Does Not W ork . . . . . . . . . . . . . . . . . . . . . . 78 If Power Management Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 uno.bk : uno.toc Page x Monday, July 21, 1997 12:46 PM
English xi 6 T echnical Information Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 6 T ypical Power Consumption/A vailability for ISA Accessory Slots . . . . . . 8 7 T ypical Power Consumption/A vailability for PCI Accessory Slots . . . . . . 8 7 IRQs, DMAs, and I/O Addresses Used by Y our PC . . . . . . . . . . . . . . . . . . 87 A vailable V ideo Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 BIOS Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 W indows V ideo Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 W indows 95 V ideo Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 OS/2 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Vi deo Resolutions for the Matrox MGA Millennium Video Adapter Card, V alid for W indows 3.11, Windows 95 and OS/2 . . . . . . . . . . . . . . . . . . . . . 92 The PCâs Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The PCâs Rear Connector s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 System Board Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . 95 Sy stem Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Recycling Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 uno.bk : uno.toc Page xi Monday, July 21, 1997 12:46 PM
xii English 7 Hewlett Packard Support and Information Services Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Y our HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . 103 HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 InternetâF TP Library Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Access HP W orld W ide W eb Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 HP F AXback on DemandâHP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . 106 HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 106 Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 107 HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Hewlett-Packard T elephone Support . . . . . . . . . . . . . . . . . . . . . . . . 109 Lifeline T elephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 111 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 113 uno.bk : uno.toc Page xii Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC This chapter leads you through the first time installation of your HP V ectra PC. uno.bk : uno1_set.fb4 Page 1 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Unpacking Your PC 2 English Unpacking Your PC 1 When you receive your PC, unpack all the components: ⢠the computer and power cord ⢠the display and its cables ⢠the keyboard and mouse ⢠the manuals. NOTE The operating system software, drivers, and HP utilities are preloaded on the hard disk. Manuals Mouse Computer Power Cord Display Power Cord Typical Display Computer Keyboard uno.bk : uno1_set.fb4 Page 2 Monday, July 21, 1997 12:46 PM
English 3 1 Setting Up Your PC Unpacking Your PC 2 Plac e the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboard, mouse, and any other accessories. 3 Position the PC so that its rear connectors are easily accessible. 4 Place the display on top of the computer. (If you have a large display, place it next to the computer.) Installation Tools No tools are required to set up your PC. However , if you plan to install a disk drive or an accessory board in your PC, you will need a flat-blade screwdriver . For further information about installing accessories, refer to chapter 3, âHow to Install Accessories In Y our PCâ. WARNING If you are in any doubt that you can lift the display safely, do not try to move it without help. Refer to the displayâs manual for information about the display. uno.bk : uno1_set.fb4 Page 3 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Connecting the Mou se, Keyboard, and Display 4 English Connecting the Mouse, Keyboard, and Display 1 Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only . 2 Tighten the display cable attachment screws. Mouse Keyboard Display uno.bk : uno1_set.fb4 Page 4 Monday, July 21, 1997 12:46 PM
English 5 1 Setting Up Your PC Connecting a Printer Connecting a Printer Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled: ⢠Parallel (25-pin parallel connector) for a parallel device ⢠Serial A (9-pin serial connector) for a serial device ⢠Serial B (9-pin serial connector) for a second serial device. Pa rall el Con n ec tor Serial Conn ecto r uno.bk : uno1_set.fb4 Page 5 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Connecting the Pow er Cords 6 English Connecting the Power Cords 1 If fitted, remove the label covering the computerâs power connector. 2 Connect the power cords to the display and the computer. 3 Connect the displayâs power cord and the computerâs power cord to a grounded outlet. ( The connectors are shaped to go in one way only .) WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet. This means the PC must be located close to a power outlet that is easily accessible. Display Power Cord Computer Power Cord Grounded Outlet uno.bk : uno1_set.fb4 Page 6 Monday, July 21, 1997 12:46 PM
English 7 1 Setting Up Your PC Starting the PC for the First Time Starting the PC for the First Time Y our PC has preinstalled software. This software is initialized the first time you start the PC. The software initialization takes approximately three minutes, and: ⢠sets up the software in your language ⢠sets up your software to use the hardware installed in your computerânote that you can change the settings after the software has been initialized. T o initialize your software: 1 Switch on the display and then the PC. When the PC is switched on, the V ectra Logo is displayed. The PC performs a Power -On-Self-T est (POST). Press if you want to view the POST . If an error is detected during the Power -On-Self-T est, the PC will automatically display the error . Y ou may be prompted to press to start the Setup program to correct the error . NOTE Do NOT switch OFF the PC while the software is being initialized as this could cause unexpected results. Switch on the Dis play Then switch on the PC uno.bk : uno1_set.fb4 Page 7 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Starting the PC for the First Time 8 English 2 The software initialization routine starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC. For example: ⢠The name of the person who will use the PC and your company name. (If necessary, the name of the user can be modified later.) ⢠The current date and time. ⢠The type of printer (for example, HP LaserJet 4M). This is shown on the front of the printer. You also need to enter the connection used by the printer. ⢠The model number of your display. The displayâs model number is shown on the cover of the manual supplied with the display and on a label on the rear of the display. ⢠Depending on which model PC you have, you may also be asked to select which operating system you want to use, Windows 3.11 or Windows 95. CAUTION Once you have confirmed your selection of the operating sy stem, you cannot change that selection. The operating sy stem which you have NOT chosen will be deleted from the computerâ s hard disk. 3 While the initialization program is running, you might like to complete the Warranty Registration card which you will find inside the back of this manual. When the initialization routine has finished, click on OK and the PC will restart. uno.bk : uno1_set.fb4 Page 8 Monday, July 21, 1997 12:46 PM
English 9 1 Setting Up Your PC Starting the PC for the First Time 4 When your PC has restart ed: â Adjust the display screenâs brightness and contrast to your needs. If the picture does not fill the screen or is not centered, adjust it using the controls on the display. Refer to the displayâs manual for details. â Set the keyboard to a comfortable position. Creating Master Diskettes It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. Should you need to restore the preloaded software on your PC, you can use these diskettes to do so. Windows 3.11 Choose this utility in the HPUtils group in Program Manager and follow the screen messages, which will tell you how many diskettes you need. Windows 95 Use the Microsoft Create Sy stem Disk utility . Refer to the W indows 95 documentation for further information. Other Operating Systems Refer to the documentation for your operating sy stem. Adjust brightness Your display may be different from the display shown here. uno.bk : uno1_set.fb4 Page 9 Monday, July 21, 1997 12:46 PM
1 Setting Up Your PC Starting the PC for the First Time 10 English uno.bk : uno1_set.fb4 Page 10 Monday, July 21, 1997 12:46 PM
2 Using Your PC This chapter explains how to use the HP V ectra features and tools designed to increase your productivity . uno.bk : uno2_us.fb4 Page 11 Monday, July 21, 1997 12:46 PM
2 Using Your PC Starting and Stopp ing Your PC 12 English Starting and Stopping Your PC Y our PC can be started in two way s: ⢠pressing the power button on the front panel ⢠pressing the space bar on the HP V ectra keyboard for Wi ndows 95. When you start the computer , switch on the display first. When you switch on the computer , the computer carries out the Power -On-Self- T est (POST) while the V ectra logo is displayed. If you wish to view the POST , press . If there is an error in the POST , the error will automatically be displayed. If you have set a password in the PCâ s Setup program, the passw ord prompt display s after the POST has completed. If the Password prompt is displayed, type your password and press to be able to use the PC. Password Prompt uno.bk : uno2_us.fb4 Page 12 Monday, July 21, 1997 12:46 PM
English 13 2 Using Your PC Starting and Stopping Your PC Stopping the PC when using Windows 3.11 T o stop the PC, make sure that you have exited all programs and then exited W indows before pressing the power button on the control panel. Stopping the PC when using Windows 95 T o stop or shut down the PC: 1 Cli ck on Start . 2 Cli ck on Shut Down . 3 Cli ck on Shut down the computer . Y ou can return the PC to full power mode by pressing the space bar . Other Operating Systems For other operating sy stems refer to the operating sy stem manual for details of how to exit the operating sy stem. uno.bk : uno2_us.fb4 Page 13 Monday, July 21, 1997 12:46 PM
2 Using Your PC The HP Vectra Keyboard for Windows 95 14 English The HP Vectra Keyboard for Windows 95 The HP V ectra keyboard for W indows 95 has several new features. There are three additional key s which give speedy access to W indows 95 functions. These key s have icons indicating what these functions are. The space bar also has an additional function, the Power -On function, which is not specific to W indows 95. The Windows Icon Y ou can display the W indows 95 Start menu by pressing either of the two W indows key s, which are on either side of the space bar . Refer to W indows 95 documentation for further information about W indows 95. The Power-On Icon on the Space Bar The Power -On function enables you to start your PC by pressing the space bar . This function is not specific to W indows 95, but is available whatever your operating sy stem. The option can be enabled or disabled in Setup . The default is enabled. The Application Key The Application key allows you to access all the same functions as the right mouse button. It can be used to copy and move files, to access shortcut menus and get Help information. The Application key can also be programmed by your software. uno.bk : uno2_us.fb4 Page 14 Monday, July 21, 1997 12:46 PM
English 15 2 Using Your PC HP Utilities HP Utilities Y ou can access Hewlett-Packard Utilities from the HPutils group in the W indows program manager . These utilities include: â Discover Your HP Vectra. An online introduction to the main features of your PC, which includes information about the software supplied, and describes features for installing accessories. â The Master Diskette Creation utility. Allows you to create master diskettes of your preloaded software. â HP PCID. HP PCID is a program which allows you to create a personalized message, which will display during your PCâs Power-On-Self-Test (in text mode only). â HP User Tools. These are tools which enable you to set many parameters for your computer and give access to other useful features. Accessing HP User Tools Windows 3.11 1 Choose HPutils from Program Manager. 2 Choose the HP User Tools utility. 3 Choose the tool that you wish to use. Windows 95 The HP InfoCenter provides information about your PC, and allows you to use HP-supplied software to set up certain aspects of your PC. All HP-specific online information is accessible via the HP InfoCenter . T o access the HP InfoCenter: 1 Click on Start . 2 Click on HP InfoCenter . uno.bk : uno2_us.fb4 Page 15 Monday, July 21, 1997 12:46 PM
2 Using Your PC Advanced Power Management 16 English Advanced Power Management Y our PC supports a power management sy stem which complies with the United Statesâ Environmental Protection Agencyâ s (EP A) Energy Star program. Power management enables you to reduce the PCâ s power consumption when you are not using it. T wo power management modes are supported in W indows 3.11: ⢠Standby Mode, which significantly reduces power consumption ⢠Sleep Mode, which reduces power consumption to a minimum. W indows 95 supports a third mode, Shut Off Monitor . Configuring Power Management in Windows 3.11 Use the Power icon from the W indows control panel in Program Manager . Configuring Power Management in Windows 95 ⢠Standby Mode Use the Display icon in the Control Panel (Click on Start and then Settings). ⢠Shut Off Monitor mode Use the Display icon in the Control Panel. ⢠Suspend Mode Use the Power icon in the Control Panel to configure Suspend Mode. Click on Suspend on the Start menu to activate Suspend Mode. This mode is similar to Sleep Mode in Windows 3.11. CAUTION If your PC is on a Novell ® network, Suspend Mode will disconnect you from the network. Some other software applications are also not compatible with Suspend mode. Other Operating Systems Refer to your operating sy stem documentation. Activating Sleep Mode in Windows 3.11 T o activate Sleep Mode, click on the Sleep Mode icon (at the bottom-left hand corner of the screen). Press any key to return to full power mode. Power Management in DOS For more information about the DOS power management utility , refer to the operating sy stem manual. uno.bk : uno2_us.fb4 Page 16 Monday, July 21, 1997 12:46 PM
English 17 2 Using Your PC Personalizing Yo ur Mouse Personalizing Your Mouse Y our PC has preinstalled software (the Mouse Control Center) which you can use to personalize the functionality of your mouse. The Desktop Management Interface Y our PC supports the Desktop Management Interface (DMI). The DMI lets an application request information about your computer . For example, an application can use the DMI to view: ⢠the hardware and software components installed in your PC ⢠the operating system used by your PC ⢠the number of available accessory board slots. Refer to your operating sy stem manual for further information. uno.bk : uno2_us.fb4 Page 17 Monday, July 21, 1997 12:46 PM
2 Using Your PC The Desktop Management Interface 18 English uno.bk : uno2_us.fb4 Page 18 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory , accessory boards, and additional di sk drives, in your PC. uno.bk : uno3_ins.fb4 Page 19 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Supported H P Accessories 20 English Supported HP Accessories This chapter describes how to install memory , mass storage devices, and accessory boards in your PC. Refer to chapter 7, âHewlett Packard Support and Information Servicesâ, for information about how to obtain an up-to-date list of supported devices. Up to three front access drives, such as: 5.25-inch 1.2 MB flexible disk drive, (half height) order D 2881B One internal mass storage device Mounting Rails can be ordered 5.25-inch disk drive rails, orde r D2880A for front access devices: 3.5-inch disk drive rails, order D3566A. 3.5-inch 1.44 MB flexible disk drive, (one third height), order D203 5B IDE CD-ROM Drive, order D2896A. 540MB IDE, order D2918A, or 1GB IDE, order D2919A uno.bk : uno3_ins.fb4 Page 20 Monday, July 21, 1997 12:46 PM
English 21 3 How to Install Accessories In Your PC Supported HP Accessories WARNING For your safety, never remove the PCâs cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC before switching it on again. Main Memory Modules (32-bit EDO, 60 ns) : 8 MB kit (2 x 4 MB modules) order D3646A Video Memory Upgrade: 1 MB upgrade, order D3500A. Up to four accessory boards 256 KB Level 2 cache memo ry Processor . 16 MB kit (2 x 8 MB modules) order D3647A 32 MB kit (2 x 16 MB modules) order D3648A Pairs of identical modules must be installed. See âInstalling Memory â later in this chapter. Voltage Regulator Module (VRM) uno.bk : uno3_ins.fb4 Page 21 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Removing th e Cover 22 English Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. Then remove the display. 3 If necessary, unlock the cover using the key provided with the PC. 4 Slide the two tabs on the front of the computer inwards. Firmly slide the cover forward 5 cm (2 inches), and lift it up and off the computer. uno.bk : uno3_ins.fb4 Page 22 Monday, July 21, 1997 12:46 PM
English 23 3 How to Install Accessories In Your PC Removing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories. 2 Make sure that all internal cables are properly connected and safely routed. 3 Ensure the cover lock is unlocked and the tabs are inwards. 4 Lower the cover onto the computer, and firmly slide it into position. 5 Slide the two tabs on the front of the cover outwards. 6 If a keylock is fitted, lock the cover using the key. 7 Place the display on top of the computer. Reconnect all cables and power cords. uno.bk : uno3_ins.fb4 Page 23 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Moving and Replac ing the Power Supply 24 English Moving and Replacing the Power Supply Y ou must move the power supply to access the sockets for the main memory , cache memory , video memory , processor , b attery , or accessory board slots. 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover. 3 Lift the front of the power supply to disengage the hinge on the rear. 4 Lift the power supply clear and lay it upside down on the frame above the disk drives. uno.bk : uno3_ins.fb4 Page 24 Monday, July 21, 1997 12:46 PM
English 25 3 How to Install Accessories In Your PC Moving and Replacing th e Power Supply Replacing the Power Supply after Installing Accessories 1 Ensure that you have installed all your accessories in the PC. 2 Replace the power supply on the left-hand side of the PC, and ensure that the cables are neatly routed around any accessory boards. 3 Raise the front of the power supply and engage the hinge on the rear. 4 Lower the front of the power supply into position so that it rests on the front panel. uno.bk : uno3_ins.fb4 Page 25 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Memory 26 English Installing Memory Main Memory Modules Y our PC is supplied with main memory . If you need more main memory to run your application software, you can install up to a total of 128 MB. Main memory is available in modules of 4 MB, 8 MB, or 16 MB. Y ou must install identical modules in pairs in each bank. Banks A and B will take 4 MB, 8 M B, 16 MB or 32 MB modules. Use only 4 MB and 16 MB modules in bank C, as 8 MB and 32 MB modules are not fully detected in this bank. 32 MB modules are not available from HP . Y ou can obtain 32 MB modules from your HP reseller . CAUTION Static electricity can damage electronic components. T urn all equipment OFF . Donât let your clothes touch the accessory . T o equalize the static electricity , rest the accessory bag on top of the power supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care. To install a main memory module: 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover and power supply. uno.bk : uno3_ins.fb4 Page 26 Monday, July 21, 1997 12:46 PM
English 27 3 How to Install Accessories In Your PC Installing Memory 3 Align the main memory module directly over the socket. Slide the memory module into the slot at 45°. Firmly press the memory module completely into the connector. 4 Pivot the memory module to the vertical position. 5 Repeat this procedure for each memory module you are installing. If you need to remove a main memory module: 6 Instal l any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. Release the retaining clip and pull the module forward and out of th e socket uno.bk : uno3_ins.fb4 Page 27 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Memory 28 English Installing a Video Memory Upgrade Y our PC is supplied with 1 MB of video memory on the sy stem board. Y ou can install more memory if you want more colors by installing a pair of video memory modules which will increase your available video memory to 2 MB. Detailed information about available video resolutions is given in chapter 6, âT echnical Informationâ. Some PCs have a Matrox MGA Millennium video adapter board with 2 MB of video memory , which you can increase up to 8MB. T o increase the video memory to 4 MB, order HP 2 MB WRAM upgrade D3557A. T o increase the video memory to 8 MB, you need to install a 6 MB video memory upgrade, which is not available from HP . Y ou can obtain the 6 MB video memory upgrade, Matrox MGA - Mil/M06, from your HP Reseller . To Install a Pair of Video Memory Modules on the System Board 1 Disconnect the power supply cord. 2 Remove the computerâs cover and power supply. 3 Align the video memory module directly over the socket taking care to align the dot on the module with the dot on the socket as illustrated in the diagram. Firmly press the memory module completely into the connector. Video memory modules must be installed in pairs. 4 Install any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. uno.bk : uno3_ins.fb4 Page 28 Monday, July 21, 1997 12:46 PM
English 29 3 How to Install Accessories In Your PC Installing Memory If you need to use a special video driver for your application, you may be asked to insert a diskette containing the driver in drive A. In this case, insert the video drivers diskette you created with the Master Disk Creation utility . Alternatively , type C:\MASTERS\VIDDRV\DISKWIN (for W indows applications) or type C:\MASTERS\VIDDRV\DISKDOS (for DOS applications) and press . WARNING Static electricity can damage electronic components. Turn all equipment off. Donât let your clothes touch the accessory. Handle the accessory as little as possible and with care. Installing more memory on the Matrox MGA Video Adapter 1 Disconnect the power supply cord. 2 Remove the comput erâs cover. 3 Remove t he MGA video adapter from the accessory slot and place it on a flat static-free surface. 4 Install the memory module on the MGA video adapter as illustrated. 5 Replac e the MGA video adapter in the computer. 6 Instal l any other accessories before replacing the cover. Reconnect all cables and power cords. uno.bk : uno3_ins.fb4 Page 29 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Memory 30 English After Installing a Video Memory Upgrade 1 Switch on the PC. 2 When Windows is running, select HP User Tools. 3 Click on the Video Mode button and follow the screen messages to change the video resolution and the number of colors displayed. NOTE If your display (monitor) is an HP Ultra VGA 1600 (D2800A) and you have the Matrox MGA Millennium video adapter, the 1600 x 1200 resolution may not be highlighted, although it is supported. To select it you must run the Monitor Selection utility. The following message will be displayed: â DDC-compliant monitor detected. Use of monitor program is not recommended. Test facility is not available. Are you sure you want to over-ride DDC? â 1 Click on OK, then select the D2800A display, save the configuration and exit. 2 Restart Windows. 3 Start HP User Tools. 4 The resolution 1600 x 1200 will now be highlighted and you can select it. Configuration Switches on the MGA Video Adapter There are two configuration switches on the video adapter board. Normally the settings for these switches do not need to be changed, both are set to OFF . However , if you need to upgrade the VGA BIOS, you will need to set switch 1 to ON temporarily to enable the upgrade to be performed. Setting switch 2 to ON enables you to work in dual-screen mode. T o work in dual-screen mode you will either need to use a VGA in another slot, or another Matrox video adapter board for output to second monitor . Contact your HP representative for further information about upgrading the VGA BIOS. uno.bk : uno3_ins.fb4 Page 30 Monday, July 21, 1997 12:46 PM
English 31 3 How to Install Accessories In Your PC Installing Accessory Bo ards Installing Accessory Boards The PC has four accessory board slots: ⢠Slot 1 (the top slot) can be used for a 32-bit PCI board ⢠Slot 2 can be used for either a 32-bit PCI or a full-length 16-bit ISA board ⢠Slot 3 can be used for full-length 16-bit ISA boards ⢠Slot 4 (the bottom slot) can be used for half-length 16-bit ISA boards. Configuring Accessory Boards with Plug and Play (Windows 3.11) Plug and Play is an industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. Y our PC has configurable support for Plug and Play in the BIOS. NOTE All PCI accessory boards are Plug and Play , although not all ISA boards are. Check the accessory boardâ s documentation if you are unsure. When you start your PC, the Plug and Play BIOS automatically detects which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the sy stem-based components. Configuring non-Plug and Play ISA Accessory Boards Windows 3.1 1 If you wish to install an ISA accessory board which is not Plug and Play , for example a Legacy board, before you do so, you must start the ICU program to declare the resources used by the board. T o run the ICU: Choose the Plug and Play facility in the W indows Program Manager . Click on the ICU icon to launch the ISA Configuration Utility and configure sy stem resources for the accessory board. uno.bk : uno3_ins.fb4 Page 31 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Accessor y Boards 32 English The ICU is preloaded with configuration details for many non-Plug and Play accessory boards. If your accessory board is not listed by the ICU, there are two way s you can configure the accessory board: 1 Some non-Plug and Play accessory boards are supplied with a configuration file which can be used by the ICU to determine which resources are required by the board. When prompted by the ICU, insert the diskette containing the configuration file. 2 If there is no configuration file for your accessory board, you will need to enter the configuration details manually when prompted by the ICU. Refer to the documentation supplied with the accessory board for information about the resources the board requires. Windows 95 and Plug and Play It is not necessary to use the ICU with W indows 95 as it has built-in Plug and Play functionality . It works directly with the PCâ s Plug and Play BIOS to dynamically configure sy stem resources for Plug and Play accessories. For boards which are not automatically recognized and configured, you may need to run the Add New Hardware wizard to configure the accessory . The setti ngs selected by W indows 95 may be different from those recommended by the boardâ s manufacturer . Should this be the case, it might be necessary to alter the boardâ s jumpers. Refer to the documentation supplied with W indows 95 for further details. uno.bk : uno3_ins.fb4 Page 32 Monday, July 21, 1997 12:46 PM
English 33 3 How to Install Accessories In Your PC Installing Accessory Bo ards Installing the Board 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover and power supply. 3 Find a free slot. Some boards may have preferred locations and special installation instructions detailed in their manuals. 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. 5 Hold the board horizontally by its âtopâ edge. Slide it into the board guide of the chosen slot. Do not bend the board. 6 Align the boardâs connector with the slotâs socket. Firmly press the board into the socket. Ensure the boardâs connector engages completely with the socket and does not touc h components on ot her boards. uno.bk : uno3_ins.fb4 Page 33 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Accessor y Boards 34 English 7 Secure the board by replacing the slot c over screw. If you loosened the screws on adjacent slots, tighten them. 8 If you install a VESA-standard video adapter board which uses the integrated video graphics controller, connect the accessory boardâs cable to the VESA pass-through connector on the system board. To access the VESA pass-through connector, lift the power supply out of its seating, and lay it upside down on the frame above the disk drives. Remove the protection cover from the rear base of the PC. NOTE When the 1 MB video memory upgrade is installed on the integrated video graphics controller , connecting a VESA-standard video adapter board will disable this additional 1 MB of video memory and only the first 1 MB of video memory will be used. 9 Install any other accessories before repl acing the power supply and the cover. Reconnect all cables and power cords. 10 If you used the VESA Pass-through connector, run the FCON.EXE utility in HPUtils to enable the connection. VESA pass-through connector for video boards Protec tion cove r uno.bk : uno3_ins.fb4 Page 34 Monday, July 21, 1997 12:46 PM
English 35 3 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing Mass Storage Devices Y ou can install additional mass storage devices, if you need extra mass storage space for your application software. The PC has one internal drive shelf for a hard disk drive. If your PC already has a hard disk drive, this shelf will be occupied. There three front access drive shelves. The top shelf is occupied by a 3.5-inch flexible disk drive. The middle shelf may be used to install a 5.2-inch flexible disk drive or a CD-ROM drive. The bottom shelf may be used to install a 1-inch high, 5.25-inch or 3.5-i nch front access device or to install a second hard disk drive internally . Y our PC has the following connectors on the sy stem board which may be used by mass storage devices: ⢠a flexible disk drive connector which supports up to two flexible disk drives ⢠two Enhanced IDE device connectors, the first connector supports up to two IDE hard disk drives, the second supports either an IDE CD-ROM or an IDE hard disk drive. (Refer to the driveâs manual to check whether you need to set jumpers, or if there are any special installation procedures). NOTE You may install a non-IDE mass storage device, but it will need an accessory board and driver software (usually supplied with the device). Contact the product vendor for further information. uno.bk : uno3_ins.fb4 Page 35 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 36 English Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover. 3 Remove the RFI bezel from the middle shelf and put it in a safe place. 4 Slide the device into the middle shelf using mounting rails, and secure the device in position using the screws provided. RFI bezel uno.bk : uno3_ins.fb4 Page 36 Monday, July 21, 1997 12:46 PM
English 37 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Connect the data and power cables to the rear of the device installed in the middle shelf. The connectors are shaped to go in one way only. If you are installing an IDE CD-ROM drive, connect the drive to the CD-ROM data cable. This data cable should be connected to the connector marked âCD-ROMâ on the system board. If you are not sure which connector to use, refer to âConnecting an IDE Device to a Data Cableâ on page 39. 6 Instal l any other accessories before replacing the cover. Reconnect all cables and power cords. WARNING Do not open the CD-ROM drive enclosure as there is a danger of electric shock, and the laser beam light could harm your eyes. Service should be carried out by qualified personnel. To avoid discomfort from unexpected noise, always turn the volume down before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them round your neck and turn the volume down. When you put on the headphone s, slowly increase the volume until you find a comfortable listening level and leave the volume control in that position. Data cable Power cable uno.bk : uno3_ins.fb4 Page 37 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 38 English Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the driveâ s manuals to see if you must set jumpers or if there is a special installation procedure to follow . 1 Disconnect the computerâs power supply cord. 2 Remove the computerâs cover. 3 Slide the drive into the rear drive shelf, supporting the drive with your hand. 4 Align the drive with the holes in the rear drive shelf. Then secure the drive with the screws provided with it. uno.bk : uno3_ins.fb4 Page 38 Monday, July 21, 1997 12:46 PM
English 39 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Connect the power cable and the data cable to the rear of the drive. The connectors are shaped to go in one way only . 6 Instal l any other accessories before replacing the cover. Reconnect all cables and power cords. Connecting an IDE Device to a Data Cable There are two different data cables for IDE devices. The first is marked âHDDâ next to the sy stem board attachment and has two drive connectors. The middle connector of this data cable must be connected to the bootable or master hard disk drive. The second has only one drive connector which is red and marked âCD-ROMâ next to the sy stem board attachment. Up to three IDE devices can be connected to the sy stem board using these data cables. After Installing an IDE Drive After installing an IDE drive, you will need to run Setup to confirm that the drive has been detected by the PC. Refer to âAfter Installing an IDE Driveâ on page 64. Power cable Data cable uno.bk : uno3_ins.fb4 Page 39 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 40 English NOTE If you install two IDE devices with different data transfer rates on the same data cable, the data transfer rate of the faster IDE device will be reduced to match the rate of the slower IDE device. Examples of multiple IDE drive combinations Configuration Connections to data cables 1 Hard disk drive 1. Bootable hard disk drive: Master connec tor, HDD data cable 2 Hard disk drives 1. Bootable hard disk drive: 2. Second hard disk drive: Master connector, HDD data cable Slave connector, HDD data cable 3 Hard disk drives 1. Bootable hard disk drive: 2. Second hard disk drive: 3. Third hard disk drive: Master connector, HDD data cable Slave connector, HDD data cable CD-ROM data cable co nnector 1 Hard disk drive 1 CD-ROM 1. Bootable hard disk drive: 2. CD-ROM: Master connector, HDD data cable CD-ROM data cable co nnector 2 Hard disk drives 1 CD-ROM 1. Bootable hard disk drive: 2. Second hard disk drive: 3. CD-ROM: Master connector, HDD data cable Slave connector, HDD data cable CD-ROM data cable co nnector Fle xible Disk Driv e dat a cable HDD dat a cable , Sla v e connect or HDD data cable , Master connect or CD-ROM driv e data cable uno.bk : uno3_ins.fb4 Page 40 Monday, July 21, 1997 12:46 PM
English 41 3 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing a 3.5-inch Disk Drive in the Bottom Shelf A slim, (1-inch high) 3.5-inch disk drive can be installed in the bottom shelf. Disk drives ordered from HP are delivered with mounting rails. Y ou will need to order drive mounting rails from HP if you order your disk drive from another supplier . 1 Disconnect the computerâs power supply cord from the power outlet. 2 Remove the computerâs cover. 3 If there is a device in the middle shelf, remove it. 4 If there is no device in the middle shelf, remove the RFI bezel. 5 Remove the two RFI bezels from the bottom shelf. uno.bk : uno3_ins.fb4 Page 41 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 42 English 6 Support the power supply with your hand (to prevent it falling out) and carefully turn the PC onto its side. 7 Slide the hard disk into the bottom shelf, supporting the disk with your hand. uno.bk : uno3_ins.fb4 Page 42 Monday, July 21, 1997 12:46 PM
English 43 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 8 Align the drive with the holes in the bottom of the PC. Support the drive with your hand while securing the drive with the four screws provided. 9 Support the power supply with your hand and very carefully return the PC to the upright position. 10 Connect the data and power cables to the rear of the drive. The connectors are shaped to fit one way only . If you are not sure which connector to use, refer to âConnecting an IDE Device to a Data Cableâ on page 39. 11 If a device was removed from the middle shelf, replace it. 12 If no device was removed from the middle shelf, replace the RFI bezel. Power cable Data cable uno.bk : uno3_ins.fb4 Page 43 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 44 English 13 Install any other accessories before replacing the cover. Replace the side bezel. Reconnect all cables and power cords. Installing a 5.25-inch Drive in the Bottom Shelf A slim (1-inch high) 5.25-inch front access drive can be installed in the bottom shelf. NOTE Disk drives ordered from HP are supplied with mounting rails. If you order your drive from another supplier, you will need to order drive mounting rails from HP. 1 Carry out steps 1 to 5 in âInstalling a 3.5-inch Disk Drive in the Bottom Shelfâ on page 41. 2 Remove the side bracket f rom the bottom shelf and store it in a safe place. uno.bk : uno3_ins.fb4 Page 44 Monday, July 21, 1997 12:46 PM
English 45 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 3 Slide the drive mid-way into the bottom shelf. 4 Connect the data and power cables to the rear of the drive. The connectors are shaped to fit one way only . If you are not sure which connector to use, refer to âConnecting an IDE Device to a Data Cableâ on page 39. uno.bk : uno3_ins.fb4 Page 45 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 46 English 5 Slide the drive completely into the bottom shelf and secure it with the screws provided with the device. 6 If a device was removed from the middle shelf, replace it. 7 If no device was removed from the middle shelf, replace the RFI bezel. 8 Install any other accessori es before replacing the cover. Reconnect all cables and power cords. Configuring the Device or Devices you have installed After installing an IDE drive or a flexible disk drive, you will need to run the Setup program to autotype or to configure the device. Refer to chapter 4, âThe HP Setup Programâ for details of how to do this. uno.bk : uno3_ins.fb4 Page 46 Monday, July 21, 1997 12:46 PM
English 47 3 How to Install Accessories In Your PC Installing an Upgrade Processor Installing an Upgrade Processor As more powerful upgrade processors become available, you can replace your main processor with a more powerful one. If you use an Intel Overdrive processor , it is supplied with its own V oltage Regulator Module (VRM), which must be installed with the processor . The VRM ensures that the processor is provided with the correct voltage. 1 Disconnect the computer power cords from the power outlets. 2 Remove the computerâs cover and lift the power supply from itâs seating as described in âMoving and Replacing the Power Supplyâ on page 24. 3 If the heatsink is not attached to the processor, unclip and remove the heatsink. 4 Raise the lever on the socket to unlock the processor and lift out the processor . uno.bk : uno3_ins.fb4 Page 47 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing an U pgrade Processor 48 English 5 To install the new processor: a Locate t he corner markers: ⢠on the processorâa dot or notch (âbrokenâ corner) ⢠on the processor socketâa dot. b Position the processor over the socket, with itâs corner marker facing the corner marker on the socket. c Place the processor into the socket. d Lower the lever to lock the processor into place. e Replace the heatsink and fasten the clip, if the heatsink is not attached to the processor. 6 Set switches 1, 2, 3, 4 and 7 on the system board for the correct processor speed. Refer to the section âSystem Board Connectors and Switchesâ on page 95. If you use an Intel Overdrive processor, refer to the instruction leaflet supplied with the processor to see whether you should ch ange the position of any switche s on the system boar d. 7 Remove the old VRM by unclipping the two white tabs, and then slide the module up and out of the socket. Slide the new VRM into the socket, pressing it down firmly. Push the white tabs back into place. The VRM module goes in one way only. 8 Replace the computerâs power supply and cover. Reconnect all cables and power cords. After Installing an Upgrade Processor Switch on the PC and verify that the new processor is recognized by the Power -On-Self-T est. uno.bk : uno3_ins.fb4 Page 48 Monday, July 21, 1997 12:46 PM
English 49 3 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computerâs cover. 2 Remove the security bracket from the storage position. 3 Insert the security bracket, from inside the computer, into the slot shown in the diagram above. 4 Press it firmly until it snaps into place. 5 Install any other accessories before replacing the cove r. Remove the bracket from the storage position Insert the bracket in the compute r uno.bk : uno3_ins.fb4 Page 49 Monday, July 21, 1997 12:46 PM
3 How to Install Accessories In Your PC Installing the Security Bracket 50 English uno.bk : uno3_ins.fb4 Page 50 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program This chapter describes how to use the HP Setup program. uno.bk : uno4_stu.fb4 Page 51 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 52 English Using the HP Setup Program Setup is an integrated (ROM-based) program that display s the PCâ s configuration and allows you to set parameters. Check the configuration when you first use the PC and each time after you install, remove, or upgrade accessories. If an error message is displayed, see chapter 5, âT roubleshooting Y our PCâ. NOTE If you are unable to change the PCâs configuration, check that you entered the correct password when you started Setu p and whether the Secure switch (system board switch 8) is set to the OPEN position. For further information on switches refer to âSystem Board Connectors and Switchesâ on page 95. The BIOS Setup is menu-driven, enabling you to easily access all the options which are grouped in the following categories: ⢠Main ⢠Preferences ⢠Configuration ⢠Security ⢠Power , and ⢠Exit. A solid right arrow , , indicates categories which have sub-menus. Starting the Setup Program 1 Turn on the display and then the PC. If the PC is already turned on, save your data and exit all programs, then press and to restart the PC (W indows 3.11). For W i ndows 95, use the Shut Down command. 2 Press while F2=Setup is displayed at the bottom of the screen. F2=Setup appears for a short period, during the POST (Power -On- Self-T est). Press if you wish to view the POST. If there is an error during the POST, it will automatically be displayed. Delete uno.bk : uno4_stu.fb4 Page 52 Monday, July 21, 1997 12:46 PM
English 53 4 The HP Setup Program Using the HP Setup Program 3 The PCâs Setup program will display. ⢠The or arrows, and or keys can be used to select fields in the current menu. ⢠The key moves to the previous page and the key moves to the next page in a scrollable menu. ⢠The key moves to the top item, and the key moves to the bottom item, of the current menu. F2=Setup Home uno.bk : uno4_stu.fb4 Page 53 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 54 English ⢠Within a field selects the next lower value and selects the next higher value. ⢠displays a sub-menu for menu items marked with a solid right arrow . ⢠or allows you to exit from a sub-menu. ⢠The and arrows select menus from the menu bar. ⢠loads factory-insta lled default values. ⢠restores previous values from CMOS. ⢠or displays the general help screen. ⢠exits from the general help screen. ⢠Use the key to exit Setup without saving any changes. ⢠Use the key to save your settings and exit Setup . Pressing the or arrow key s while you are on a main menu screen, will take you to the next menu option. If, however , you are on a sub-menu screen and you press these arrows, you will stay on that screen. Use the and arrow key s to scroll through the items on the general help screen. The Setup Configuration Summary Y ou can view a summary of the PCâ s configuration if you have chosen to view the POST tests. A summary screen is displayed when the POST has completed. It is displayed for a few seconds only , but you can âfreezeâ it so that you can verify the configuration. Press the Pause/Break key to âfreezeâ the summary screen. When you have finished reading the summary , press any key to continue. Setup changes sy stem behavior by modifying the power -on initialization parameters. Setting incorrect values may cause sy stem boot failure. Should this occur , press . This will load Setup default values to recover . uno.bk : uno4_stu.fb4 Page 54 Monday, July 21, 1997 12:46 PM
English 55 4 The HP Setup Program Using the HP Setup Program Understanding the SETUP Program The built-in Setup program is accessed by pressing during the PCâ s Power -On-Self-T est. On-line help is provided at the right hand side of the Setup screen for each item on the Setup screens. When you highlight an item, the help for that item is displayed. The Setup items displayed on your screen may differ from those shown in the following tables. uno.bk : uno4_stu.fb4 Page 55 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 56 English Setup Item Default Action Main System time System date Allows you to set the system time an d date. Select the field you want to c hange with Tab, Shift Tab, or Enter. System memory Extended memory 640KB 15MB* Allows you to view the system memory and extend ed memory. * Value is typical value, re al value depends on your configur ation. Running Windows 95 No Allows you to enable/disable Windows 95. If you are NOT running Windows 95, the BIOS Setup program will offer you some of the Windows 95 features and optimizes har dware resources. Prefere nces User Password is Disabled Indicates if a user password has been set. Set User Password Allows you to set a passwor d to prevent unauth orized access to your PC. You cannot set a user password if an administrat or password HAS NOT been set.Set ting a user password prevents unautho rized use of your computer, protects the data stored in it, and preser ves the preferences you set. Key Click On Allows you to turn the au dible keyclick on or off. Key auto-repe at speed 21.8 per Second Allows you to set the number of times per seco nd a keystroke will be repeated when a key is held down. This option i s not displayed if you are runn ing Windo ws 95. Delay before auto-repeat .50 Second Allows you to specify the lengt h of the delay before a character is repeated when a character is held down. If you generally press keys slow ly and heavily, set the delay to a higher number to make your keyboard less sensitive and to avoid characters being displayed more than once. Numlock at POWER-ON On This field allows you to specify whether the number keys of the numeric keypad are en abled when your c omputer starts. Other wise, the ke ypad keys act as cursor con trol keys. uno.bk : uno4_stu.fb4 Page 56 Monday, July 21, 1997 12:46 PM
English 57 4 The HP Setup Program Using the HP Setup Program Configu ration Integrated Peripherals Parallel port 378h IRQ7 Enables /disables the parallel port at the spec ified address. âDisabledâ frees resources used by the po rt. Parallel port Mode Centronics TM Sets the operating mode of the parallel port. Serial port A 3F8h IRQ4 Enables/disab les the on-board seri al port A. âDisable dâ frees resources used by the port. Do not select 2E8h if you are runnin g Windows 95. Serial port B 2F8h IRQ3 Enables/disables th e on-board serial port B. âDisabledâ frees resources used by the port. Do not select 2E8h if you are runnin g Windows 95. Flexible disk cont roller Enabled Enables or disables the on-board f lexible disk co ntroller. Flexible disk drive 1 1.44MB,3 1/2â Selects the flexible disk drive type. Flexible disk drive 2 Not Installed Selects the flexible disk d rive type. A & B flexible disk swap Disabled Enable this option only if you need t o boot on flexible disk B. Then flexible disks A and B will be swapped. Video Video system EGA/VGA Select video displa y type. Video BIOS shadowing Enabled Enables / disables video BIOS shadowing (for AT external boards only) Enabling the BIOS shado wing improves performanc e. Video Plug & Play display Enabled Sets the best ergonomic refr esh rates supported by your DDC compliant d isplay. Switch on the disp lay before the PC to enable this feature. If the display d oes not support DDC, the BIOS might autom atically disable the option. 640x480 mode 60Hz Set your preferred refresh rate for each graphic mode. All refresh rates may not be available for certain co lor depths. The video BIOS w ill automatically ch oose the best fit should this be the case. The higher the refresh rate, the better t he ergonomic per formance. The lower the refresh rate , the better the video p erformance. Your display mus t be able to s upport the refr esh rates (vertical frequencies) you set. 800x600 mode 60Hz 1024x768 mode 60Hz 1280x1024 mod e i45Hz Setup Item Default Action uno.bk : uno4_stu.fb4 Page 57 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 58 English Memory and Cache Memory caching Both Controls internal (L1) and external cache (L2) memory caching. Memory hole Disabled Sets a 1MB memory hole between 15 and 16MB if needed. You need at least 16 MB for this option to be available. Shadow/Cache ISA Option ROMs Enabled Enables shadowing and cach ing for ISA âNon -PnPâ Option ROMs for re gion X-Y, in orde r to improv e performance . Note that some Option ROMs cannot be shadowed. Hard Disk Drives Hard disk drive 0 (xxxx MB) 540 MB Configure IDE drive 0. It is not recommended to co nnect a CD-ROM on a channel which already h as an IDE hard disk drive. Sub-menu items for each of these fields are given below âOn-board Bus IDE ad aptersâ in this table. Hard disk drive 1 (xxxx MB) xxx MB Hard disk drive 2 (xxxx MB) xxx MB Hard disk drive 3 (xxxx MB) xxx MB Translation method Extended Select âStandardâ only if you are runn ing a UNIX Operating System. On-board Bus IDE adapters Both Enable or disable the on-board IDE adapters. âPrimaryâ enables only the HDD data cable (marked âHDDâ next to the system board attachment). âBothâ enables the HDD data cable and the CD-ROM data cable (marked âCD-ROMâ next to the system board attachment). Autotype fixed disk Automatically attempts to detect an d identify the IDE drive when you press th e Enter key. Type User 540 MB Select âAu toâ for au tomatic hard disk drive detection. (To initiate automatic hard d isk detection, press the Enter key at the âAutotype fixed diskâ item). âUserâ allo ws you to edit all the detected parameters. Select âCDâ if dr ive is an IDE CD-ROM, and âNoneâ if there is no drive. Cylinders 944 Sets the number of hard disk drive cylin ders. Heads 14 Sets the number of hard disk drive heads. Sectors/Track 40 Sets the number of hard disk drive sectors per track. Multi-sector transfer s 8 sect ors Determines the number of sect ors per block for multiple sector transfers. LBA mode control Enabled Enable or disable Logical Block Addres sing mode in place of Cylinder Heads Sector s. 32 bit I/O Enabled Enable or disable 32 bit data transfer. Transfer mode PI0 mode 3 Selects the hard disk drive transfer mode and data transfer rate. Setup Item Default Action uno.bk : uno4_stu.fb4 Page 58 Monday, July 21, 1997 12:46 PM
English 59 4 The HP Setup Program Using the HP Setup Program PC I Devices Slot #1 Bus Mas ter Enabled Enable this option if you need th e BIOS to set the PCI B us Master bit. This could be necessary for some o ld PCI cards. * Slot #3 is not supported for the VL 5/xxx series 4 desktop PC. Slot #2 Bus Mas ter Enabled Slot #3 Bus Mas ter* Enabled PCI IRQ line 1 Auto Select an IRQ number only if necessary (for example for SCO-UNIX). PCI IRQ line 2 Auto PCI IRQ line 3 Auto PCI IRQ line 4 Auto Security Administrator password is Disab led Indicates wheth er administr ator password is enabled. Set Administrator Password Allows you to set th e administrator password. This password prevents unauthorized access to the computerâs configuratio n and can also be used to s tart the computer. Start with keyboard locked Disabled This feature allows the PC to start automatically, without waiting for a password to be typed in , but the keyboard will be locked. Only the user pass word can unlock the keyboard. This option is only displayed if a user password has been set and is not available if you are running Windows 95. When the PC is started with the keyboard locked, the Caps Lock LED flickers until the keyboard is unlocked. Password on boot Enabled Enable or disable password prompt on boot. Boot on flexible disk drive Enabled Enables or disables boot on flexible disk drive. Write on flexible di sk drives Enabled Enables or disables writes on flexible disk drives. Disabling prevents data being copied in your abs ence. Use of flexible disk drive User Limits the use of flexible disk drive(s) to the user or the administrator, depending on the boot pass word. Password on boot mu st be enabled for th is option to be set. Boot on hard disk drive Enabled Enables or disables boot on hard disk drive. Fixed disk boot sector Not protected Write-protects boot sector on hard d isk to protect against viruses. Boot on CD-ROM Enabled Enables or disables bo ot on CD-ROM. Space-bar POWER-ON Enabled Enables or disa bles the space- bar to power-on the PC. Setup Item Default Action uno.bk : uno4_stu.fb4 Page 59 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Using the HP Setup Program 60 English Power Standby delay 30 minutes Sets the period of inactivity before the system runs in Standby mode. Standby mo de slows down the p rocessor. The delay is an approximate time, depending on t he CPU speed. Wakeup Mouse PS2/IRQ12 Enabled Enables or disables the system to return to full speed when the mouse is moved. IRQ3 (Serial Port) Enabled Enables or disables the system to return to full speed when an IR Q is generate d. IRQ4 (Serial Port) Enabled Save changes and Exit Exit without saving cha nges. Setup Item Default Action uno.bk : uno4_stu.fb4 Page 60 Monday, July 21, 1997 12:46 PM
English 61 4 The HP Setup Program Setting Passwords Setting Passwords Y ou can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. Administrator Password Set the Administrator Password to protect the PCâ s configuration in Setup . The Administrator Password must be entered before any Setup options, except Preferences, can be modified. User Password Setting a User or Administrator Password can provide a power -on password prompt to prevent your PC being started or used in your absence. A user password can only be set if an administrator password has been set. The user password also allows the possibility of starting the PC with the keyboard locked. Y ou must then type the password and press to unlock the keyboard. uno.bk : uno4_stu.fb4 Page 61 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program Setting Password s 62 English Setting Passwords 1 Turn on the PC and the display. If the PC is already turned on, save your data, exit all applications and then press and to restart the PC (W indows 3.11). For W i ndows 95, use the Shut Down command. 2 When F2=Setup is displayed, press . 3 The PCâs Setup program will display. Setting an Administrator Password ⢠Use the or key to select the Security menu item. ⢠Use the or arrow keys to highlight the Set Administrator Password field. ⢠Type the passwor d twice and press . 4 If you do not set an Administrator password you cannot set a user password. 5 If that is all you want to change in Setup , press to save your password and exit Setup . Delete F2=Setup uno.bk : uno4_stu.fb4 Page 62 Monday, July 21, 1997 12:46 PM
English 63 4 The HP Setup Program Setting Passwords Setting a User Password ⢠Start Setup as described for setting an administrator password. ⢠You cannot set a User Password if an Administrator password has not been set. ⢠Use the or key to select the Preferences menu item. ⢠Use the or arrow keys to highlight the Set User Password field. ⢠Type your passwor d twice and press . 6 If that is all you want to change in Setup , press to save your password and ex it Setup . Passwords become effective after you have exited Setup and re-booted the PC. Clearing Passwords T o remove either password, follow the same procedure as to set a password, but do not enter anything in the password field, press return and then press return a second time to confirm your action. uno.bk : uno4_stu.fb4 Page 63 Monday, July 21, 1997 12:46 PM
4 The HP Setup Program After Installing an IDE Drive 64 English After Installing an IDE Drive After installing an IDE drive you will need to run the Setup program to confirm that the drive has been detected by the PC. When an Additional IDE Drive is installed 1 Switch on the PC. 2 When F2=Setup is displayed, press to run the Setup program. 3 From the âConfigurationâ menu, choose âHard disk driveâ. 4 Select the disk you have just installed. 5 Select Auto in the Type field. 6 Select Autotype fixed disk and press 7 Press to save your choice and exit Setup . Refer to the operating sy stem documentation for information about formatting a drive and installing the operating sy stem. uno.bk : uno4_stu.fb4 Page 64 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. uno.bk : uno5_tr.fb4 Page 65 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC Solving Problems 66 English Solving Problems This chapter can help you solve any problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter , refer to chapter 7, âHewlett Packard Support and Information Servicesâ. uno.bk : uno5_tr.fb4 Page 66 Monday, July 21, 1997 12:46 PM
English 67 5 Troubleshooting Your PC If Your PC Does Not Start If Your PC Does Not Start If Your Display is Blank and There Are No Error Messages 1 Check that the computer and display are turned on. (The power light should be illuminated.) 2 Check the displayâs contrast and brightness settings. 3 Make sure that all cables and power cords are firmly plugged in. 4 Make sure the power outlet is working. 5 If the PC still does not work: a Turn off the display, the computer, and all external devices. b Unplug all power cords and cables, noting their positions. c Remove the cover. d Check that all internal cables are correctly attached and firmly in place. e Check that the processor is correctly installed, see âInstalling an Upgrade Processorâ on page 47. f Check that the processor speed switches have been set correctly, see âSystem Board Connectors and Switchesâ on page 95. g Check that the memory modules are correctly installed, see âInstalling Memoryâ on page 26. h Check that accessory boards are firmly seated in their slots, see âInstalling Accessory Boardsâ on page 31. i Verify that any switches and jumpers on the accessory boards are properly set (refer to the manuals that came with each board). j Check that the switches on the system board are properly set, see âSystem Board Connectors and Switchesâ on page 95. k Replace the cover. l Reconnect all cables and power cords. m Turn on the display and computer. If your PC still does not start, remove all boards and accessories, except the hard disk drive. Start the PC. If the PC now works, add the boards and accessories one at a time to determine which one is causing the problem. uno.bk : uno5_tr.fb4 Page 67 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Does Not Start 68 English If you are Unable to Change any Values in Setup Make sure that the Secure Switch is not set if you are unable to change any of the values in Setup , see âUsing the HP Setup Programâ o n page 52. If a POST Error Message is Displayed If a POST error is detected when the PC starts, details of the error are displayed. The BIOS offers two possibilities, ⢠you can press to ignore the error and continue, or ⢠you can press to run Setup and correct the system configuration error. It is recommended that you correct the error before proceeding, even if the PC appears to start successfully . Y ou should start Setup to verify that the accessory which caused the error has been correctly configured. If the PC then starts, but POST still reports an error , clear CMOS memory . To Clear the CMOS Memory 1 Switch off the PC and remove the cover. 2 Set the system board switch 6 (CMOS STATUS) on the switch block to CLOSED to clear the configuration. 3 Switch on the PC to erase the CMOS memory. 4 Wait until the PC has started. The screen will flash with the message â Configuration has been clear ed, set switch 6 to the OPEN position before rebooting. â 5 Switch off the PC. 6 Set the system board switch 6 (CMOS STATUS) on the switch block to OPEN to re-enable the configuration. 7 Replace the cover. 8 Switch on the PC. An error message will be displayed âSystem CMOS checksum bad - run SETUPâ The PC will stop. 9 Run Setup by pressing . CMOS default values will be automatically downloaded and saved. 10 Make any other changes you want and press to save the configuration and exit from Setup . uno.bk : uno5_tr.fb4 Page 68 Monday, July 21, 1997 12:46 PM
English 69 5 Troubleshooting Your PC If Your PC Does Not Start Power-On-Self-Test Errors that May Prevent Your PC From Starting Message Corrective Action and/or Explanation Operating system not found Check whether the disk, HDD, FDD or CD-ROM disk drive is connected. If it is connected, che ck that it is dete cted by Setup , see âAfter Installing an IDE Driveâ on page 64. Check that your boot device is enabled on the Setup Security menu. If the problem pe rsists, check tha t the boot device contai ns the operatin g system. Missing operating system If you have configured HDD user parameters, check that they are correct. Otherwise, use HDD type âAutoâ parameters. Failure fixed disk (preceeded by a 30â time-out) Check that HDD is connected. Check that HDD is detected in Setup . Check that boot on hard disk drive is enabled in Setup , see âThe HP Setup Programâ on page 51. Diskette Drive A (or B) error Check whether the diskette drive is connected. Check Setup for the configuration, see âThe H P Setup Programâ on page 51. System battery is dead You may get this message if the PC is disconnected for a few days. When you Po wer-on the PC, run Setup to update the configuration informat ion. The message s hould no longer be disp layed. Should the problem persist, repla ce the battery see âChanging the Batteryâ on page 80. Keyboard error Check that the ke yboard is connected . Resource Allo cation Conf lict -PCI device 0079 on motherboard Clear CMOS, see âTo Clear the CMOS Memoryâ on page 68. Video Plug and Play interrupted or failed Re-enable in Setup and try again You may have powered your PC Off/On too qu ickly and the PC turned off Video plug and play as a protection. System CMOS checksum bad - run Setup CMOS contents h ave changed between 2 power-on sessions. Run Setup for configuration. I/O device IRQ conflict Serial ports A and B may have been assigned t he same IRQ. Assign a different IRQ to each serial port and s ave the configuration. No message, system âhangsâ after POST Check that cache memory and main memory are correctly set in their sockets. uno.bk : uno5_tr.fb4 Page 69 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Does Not Start 70 English Other An error message may be displayed and the PC may âhangâ for 20 seconds and then beep. The POST is probably checking for a mass storage device which it cannot find and the PC is in Timeout Mode. After Timeout, run Setup to check the c onfiguratio n. Message Corrective Action and/or Explanation uno.bk : uno5_tr.fb4 Page 70 Monday, July 21, 1997 12:46 PM
English 71 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display , disk drives, printer , accessory board, keyboard, or mouse. If Your Display Does Not Work If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: 1 Make sure that the display is plugged in and switched ON. 2 Check that the brightness and contrast controls are properly set. 3 Ensure that the disp lay video cable is correctly con nected. 4 Switch off the display, and unplug it from the power outlet. Disconnect the video cable and examine the video cable connector pins. bent. If the pins are bent, carefully straighten them. 5 Check that the video upgrade is properly installed if you have one. 6 Check that an accessory board doesnât use the same I/O address as the integrated video interface (03B0h to 03DFh). Refer to the manual supplied with the accessory for further information. 7 If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected. If Your Display is Blurred or Unreadable If you select the wrong display in the HP User T ools menu, the display screen may become blurred or unreadable. T o correct this problem: Windows 3.11 1 Restart the PC â either switch the PC off then on, or press and . The PC will perform its Power-On-Self-Test (POST). 2 When the POST is finished, press to bypass the startup files and display the MS-DOS prompt ( C:\ ). Delete uno.bk : uno5_tr.fb4 Page 71 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 72 English 3 Type CD C:\WINDOWS . 4 Type SETUP . 5 Press the up-arrow key to select the Display line, and press . 6 Select the VGA line, and press 7 Press again to accept the configuration. 8 Press and to rest art the PC. 9 If necessary, type WIN to restart Windows. 10 When Windows starts, select the correct display with HP User Tools. Windows 95 When you change the display type when using W indows 95, a confirmation box is displayed prompting you to confirm the selection. However , if you have selected the wrong display type and cannot read the screen message because the screen is blurred, the display type will automatically return to the previous selection after approximately 15 seconds. Other Display Problems If the display image is not aligned with the screen, use the displayâ s controls to center the image. Refer to the display manual for instructions. If the screens generated by the applications do not appear to be correct, check the applicationâ s manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use Setup or HP User T ools to select the correct refresh rate when you are using W indows 3.11, or the HP InfoCenter when you are using W indows 95. Delete uno.bk : uno5_tr.fb4 Page 72 Monday, July 21, 1997 12:46 PM
English 73 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the preloaded software is installed co rrectly. (Choose a Lo gitech® mouse driver in Windows SETUP.) 3 Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). If Your Printer Does Not Work 1 Make sure the printerâs power switch is ON. 2 Verify that the power cord is plugged into the power outlet and the printer. 3 Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC and printer. 4 Check that the printer is on-line. Cleaning the mou se rollers Cleaning the mouse ball uno.bk : uno5_tr.fb4 Page 73 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 74 English 5 Examine the paper feed mechanism for a paper jam. 6 Make sure that the printer is configured correctly for the PC and for the application. a Ensure the PCâs port has been correctly configured using Setup . b Make sure the printer is correctly set up in Windows. NOTE If you are asked to insert a diskette when installing a printer, type C:\WINDOWS\OPTIONS and press . All the Windows printer drivers are located in this subdirectory. c Ensure t he application programâs âprintâ menu has been correctly set up. (Refer to the manual supplied with the application software.) 7 Check that the PCâs port is working properly by running another peripheral connected to the port. 8 If you receive an error message, refer to the printerâs manual for help. If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that is the right density. 3 Check that your FDD is corr ectly declare d in the Setup Configuration menu. 4 Check that the correct diskette type has been configured in Setup. 5 Check that the flexible disk drive has been enabled in Setup . There are three options on the Setup Security menu which may be used to disable or enable: ⢠Boot on flexible disk drive ⢠Write on flexible disk drives ⢠Use of flexible disk drive. 6 Check the option on the Setup Configuration menu which enables or disables the on-board flexible disk controller. 7 Check that the disk power and data cables are correctly connected. 8 Clean the flexible disk drive using a diskette cleaning kit. uno.bk : uno5_tr.fb4 Page 74 Monday, July 21, 1997 12:46 PM
English 75 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work 1 Check that the disk power and data cables are correctly connected. 2 Check that the hard disk drive has been enabled and detected on the Hard Disk menu in Setup . There is also an option on the Setup Security menu which allows you to disable or enable boot on hard disk drive. 3 Check that the on-board Bus IDE is enabled if you are using the on- board IDE controller. If the Hard Disk Activity Light Does Not Work If you are using a hard disk drive with a controller board (a SCSI hard disk, for example), the activity light does not flicker when the PC is accessing the hard disk drive. If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: 1 Check that the control panel connector is firmly attached to the system board. 2 Check that the disk power and data cables are correctly connected. If the CD-ROM Drive Does Not Work 1 Check that the cables have been properly connected. 2 Check that a CD is inserted in the drive. 3 Verify that the CD-ROM is declared as âCDâ in Setup on the Hard Disk Drives menu. 4 Verify that the On-board Bus IDE Adapters item is set to Both in Setup . 5 If you intend to boot on CD-ROM, make sure that this option is enabled in Setup on the Security menu. 6 For further information refer to the CD-ROM documentation. uno.bk : uno5_tr.fb4 Page 75 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 76 English If an Accessory Board Does Not Work Carry out the following checks: 1 Ensure the board has been firmly installed in the accessory board slot. 2 Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary. 3 Ensure the board is not using memory, I/O addresses, an IRQ, or DMA also used by the PC, see âIRQs, DMAs, and I/O Addresses Used by Your PCâ on page 87. Refer to the boardâs manual for further details. You can also obtain information about the current use of IRQs by the PC by typing MSD at the MS-DOS prompt, and pressing , when using Windows 3.11. If you are using Windows 95, use the Device Manager. 4 Check that the PC has been configured correctly in Setup . 5 If the problem persists, refer to Chapter 7, âHewlett Packard Support and Information Servicesâ for information about where to obtain support. uno.bk : uno5_tr.fb4 Page 76 Monday, July 21, 1997 12:46 PM
English 77 5 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password â If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Restart the PC. If the keyboard is locked, unplug the power cord and plug it in again. 2 Wait for F2=Setup to be displayed. 3 Press to start Setup . 4 Enter the Administrator Password to access the Preferences menu. 5 Move to the User Password field and set a new User Password. This will replace the old password which you had forgotten. 6 Press to save the new Password and exit Setup . â If you forget both the User Password and the Administrator Password: 1 Switch off the PC. 2 Remove the computerâs cover. 3 Set switch 5 (PASWD EN) on the system board switch block to CLOSED. 4 Switch on the PC and allow it to complete its startup routine. The message âPasswords have been cleared, set switch 5 to open position before rebootingâ will be displayed. 5 Switch off the computer. 6 Reset switch 5 (PASWD EN) to OPEN. 7 Replace the computerâs cover. 8 Switch on the PC and allow it to complete its startup routine. 9 After the Power-On Self-Test has completed, press when prompted to use Setup . 10 Set new User and System Administrator Passwords. 11 Press to save the new passwords and exit Setup . uno.bk : uno5_tr.fb4 Page 77 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Software Problem 78 English If Your Application Software Does Not Work If the PC reports the sy stem is OK and the indicator light over the power switch is illuminated, but some software wonât run: 1 Check to see if the AUTOEXEC.BAT file is present with the correct settings. (Windows 3.11 only). Refer to the operating system and application software manuals. 2 If Windows does not run properly, refer to the Windows manual for guidance. If Power Management Does Not Work Power Management in Windows 3.11 Check that the Sleep icon appears in the StartUp W indows group. If it is absent, click on the File menu in the Program Manager and select the New option to insta ll SLEEP.EXE from the C:\WINDOWS directory in the StartUp group. Check that Power Management is enabled using the Power icon in the W indows Control Panel: 1 Double-click on the Power icon in the Windows Control Panel. 2 Check that Advanced is selected in the Power dialog box. If the Power icon does not appear in the W indows Control Panel: 1 Exit from Windows. 2 At the MS-DOS prompt, change to the C:\WINDOWS directory. 3 Type SETUP to run Windows SETUP and set the Computer field to MS-DOS with APM . Follow the instructions displayed by the SETUP program to return to the MS-DOS prompt. Power Management in Windows 95 1 Check that Power Management is enabled using the Power icon in the Windows Control Panel. 2 Check that Advanced is selected in the Power dialog box. uno.bk : uno5_tr.fb4 Page 78 Monday, July 21, 1997 12:46 PM
English 79 5 Troubleshooting Your PC If Your PC Has a Software Problem If your PC supports power management features, but no power management settings are displayed, make sure that the Energy Star Compliant box is selected in the displayâ s settings. See the W indows 95 online help for further information. Power Management in DOS Use a text editor to check that DEVICE=C:\DOS\POWER.EXE ADV:MAX is present in the CONFIG.SYS file. If the Date and Time are Incorrect The date and time can be incorrect for the following reasons: ⢠the time has changed for the seasons ⢠the PC has been unplugged from the power too long, and the battery is discharged. T o change the date and time use the HP User T ools program (W indows 3.11) or the HP InfoCenter (W indows 95). Y ou can also use the Setup program to change the date and time. uno.bk : uno5_tr.fb4 Page 79 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Software Problem 80 English Changing the Battery Special care is needed in changing the battery . Instructions for changing the battery are given below . Y ou should order replacement batte ry HP 1420 - 0314 from your local Sales and Service office, or a Rayovac 2325/2335 or Mitsubishi BR2325/BR2335, either of which are available from most local stores. After removing the computerâ s cover: 1 Remove the old battery by gently sliding it from under the retaining clip. 2 Place the new battery in the battery holder , with the cross uppermost, and ensure that it is properly seated. 3 Ensure that the clip is in place and holds the battery firmly. Y ou can also install an external battery (order number 1420-0513) which you can order from your authorized reseller . Install the external battery as follows: 1 After removing the computerâs cover, connect the external battery cable to the battery connector on the system board. 2 Mount the external battery on the backplane, using the self-adhesive strip supplied. uno.bk : uno5_tr.fb4 Page 80 Monday, July 21, 1997 12:46 PM
English 81 5 Troubleshooting Your PC If Your PC Has a Software Problem After installing either a replacement or an external battery , replace the computerâ s cover and run the Setup program to reconfigure the computer . WARNING For your safety, never attempt to recharge, disassemble, or burn the old battery. The battery in this PC is a lithium battery which does not contain heavy metals, nevertheless, in order to protect the environment, do not dispose of batteries in household waste. Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge. uno.bk : uno5_tr.fb4 Page 81 Monday, July 21, 1997 12:46 PM
5 Troubleshooting Your PC If Your PC Has a Software Problem 82 English uno.bk : uno5_tr.fb4 Page 82 Monday, July 21, 1997 12:46 PM
6 Technical Information This chapter provides technical information about your PC. uno.bk : uno6_tec.fb4 Page 83 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 84 English Specifications Features Feature Description Processor (stand ard) Pentium TM Level-one cache 8 KB code, 8 KB write-b ack data Level-two cache 256 KB synchronous or pipeline burst cache Main memory (size/speed) Upgradable to 128 MB (60 ns, 32-bit) Video Integrated 64-bit Ultra VGA Contro ller on PCI bus 1 MB standard, upgradable to 2 MB, DDC1 compliant, or Matrox MGA Millennium boar d with 2MB standard, upgradeable to 4MB usin g an upgrade module available from Hewlett Packard, or 8MB using an upgrade module available from Matrox. Disk drive controller Master Enhanced IDE controller on PCI bu s Rear connectors ⢠mini-DIN mouse ⢠mini-DIN keyboard ⢠25-pin parallel ⢠9-pin serial (tw o, buffe red) ⢠15-pin VG A 25-pin parallel connector ⢠Mode: Centronics, bidirectional, EPP, or ECP. ⢠Parallel port: 2C8h (IRQ5), 2D8h (IRQ5), 218h (IRQ7), 278h (IRQ 7), 378h (IRQ 7), 3C8h (IRQ 7), 3D8h (IRQ7), or Disabled. 9-pin serial connectors ⢠Standard: Two UART 16550 buffered serial ports (both RS-232-C). ⢠Serial port A or B: 238H (IRQ3), 2E8h (IRQ 3), 2F8h (IRQ 3), 228h (IRQ4), 338H (IRQ4), 3E8h (IRQ 4), 3F8h (IRQ 4), or Disabled. uno.bk : uno6_tec.fb4 Page 84 Monday, July 21, 1997 12:46 PM
English 85 6 Technical Information Specifications Features Disk drive shelves Four internal mass storage shelves supporting: ⢠one internal 3.5-inch hard disk drive ⢠three front-access devices: a 3.5-inch dr ive, a full-height 5.25-inch drive, and a 3.5-inch or 5.2 5-inch slim-line drive. If you want to instal l a second hard disk drive, it can b e installed internally in one of these shelves and the space on the front of the PC is blocked by a bezel. System board connector s ⢠VESA internal video pas s-through connector ⢠One flexible disk drive connector ⢠Two Fast IDE con nectors (for up to 3 IDE hard disk dr ives, or 2 hard disk drives and 1 CD-ROM.) Accessory slots One PCI slot, one full-length combo ISA/PCI slot, one full- length 16-bit ISA slot, and one half-length 16 -bit ISA slot. Keyboard/Mous e HP keyboard w ith mini-DIN connector HP mouse with mini-D IN connector. Characteristics Description Weight (excluding keyboard and display) 9 kilograms (20 po unds). Dimensions 39 cm (D) by 42 cm (W) by 12.5 cm (H) (15.3 inches by 16.5 inches by 4.9 inches). Footprint 0.17 m2 (1.8 sq ft). Storage temperature -40 °C to 70°C (-40 °F to 158 °F). Storage humidity 8% to 80% (relative). Operating temperature 5 ° C to 40 °C (40 °F to 1 04 °F). Operating hu midity 15% to 80% (relative). Acoustic noise emission LW ⤠40 dBA Power supply ⢠Input voltage: 100-127 200-24 0 V ac auto-ranging ⢠Input frequency: 50 / 60 Hz ⢠Maximum power: 100 W continuous. Feature Description uno.bk : uno6_tec.fb4 Page 85 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 86 English Power Consumption All measurements are in watts (rms). NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC considerably extends the lifetime of the power supply. To reach zero power consumption in âoffâ mode, either unplug the PC from the power outlet or use a power block with a switch. You should be aware that the PC will lose its time settings within a few days if you unplug the PC, or switch off the PC at the power block. Consumpti on at 115V / 60Hz 90MHz 100MHz 120MHz 133MHz Off 1.27w 1.27w 1.29w 1.28w Windows 31.9w 39.8w 42.00w 37.6w Standby 23.7w 24.1w 26.4w 21.3w Sleep 19.00w 19.4w 20.9w 20.5w Consumpti on at 230V / 50Hz 90MHz 100MHz 120MHz 133MHz Off 2.94w 2.89w 2.95w 2.73w Windows 34.5w 35.1w 43.9w 40.1w Standby 26.6w 26.6w 29.0w 28.3w Sleep 22.5w 22.5w 24.0w 23.5w uno.bk : uno6_tec.fb4 Page 86 Monday, July 21, 1997 12:46 PM
English 87 6 Technical Information Specifications Typical Power Consumption/Availability for ISA Accessory Slots Typical Power Consumption/Availability for PCI Accessory Slots There is a maximum per -slot limit of 25 W between all supply rails. IRQs, DMAs, and I/O Addresses Used by Your PC 5 V 4.5A limit per slo t (limited by system board) 12 V 1.5A limit per slot (limited by system b oard) -5 V 0.1A total power limit (limited by power supply) -12 V 0.3A total power limit (limited by power su pply) 5 V 4.5A maximu m per slot 12 V 0.5A maximum per slo t -12 V 0.1A maximum per slo t IRQs used by PC The IRQ, DMA, and I/O address mappings shown here are for a PC wi th a basic configurat ion. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC. For information on cu rrent use of IRQs, DMAs, and I/O addresses by your PC, type MSD at the MS-DOS prompt, (Window s 3.11) or use the Device Manager (Windows 95.) IRQ0 system timer IRQ1 keyboard IRQ2 system cascade IRQ3 free if not used for serial port IRQ4 free if not used for serial port IRQ5 free if not used for parallel port IRQ6 flexible disk drive controller IRQ7 free if not used for parallel port IRQ8 real-tim e clock IRQ9 available for PCI devices, if not us ed by ISA board IRQ10 available for PCI devices, if not used by ISA board IRQ11 available for PCI devices, if not used by ISA board IRQ12 mouse IRQ13 processor IRQ14 integrated IDE hard disk drive controller IRQ15 free if not used by second IDE controller uno.bk : uno6_tec.fb4 Page 87 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 88 English DMAs used by PC DMA 0 free DMA 1 free if not used for parallel port in Setup DMA 2 flex ible disk drive controller DMA 3 free if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0-3 DMA 5 free DMA 6 free DMA 7 free I/O Addresses used by PC 170h - 177h, 376h IDE secondary channel 1F0h - 1F7h, 3F6h IDE primary channel 278h - 27Fh parallel port 2E8h - 2EFh serial port 2F8h - 2FFh serial port 370h - 371h integrated I/O controller 378h - 37Fh parallel port 3B0h - 3DFh integr ated video graphics con troller 3E8h - 3EFh serial port 3F0h - 3F5h, 3F7h integrated flexible disk controller 3F8h - 3FFh serial port 496h - 497h HP reserved 678h - 67Bh parallel port if ECP mode is selecte d 778h - 77Bh parallel port if ECP mode is selecte d uno.bk : uno6_tec.fb4 Page 88 Monday, July 21, 1997 12:46 PM
English 89 6 Technical Information Specifications Available Video Resolutions Depending on the model, your PC has either: ⢠an integrated 64-bit Ultra VGA controller on a PCI bus with 1 MB of memory as standard, which can be upgraded to 2 MB, or ⢠a Matrox MGA Millennium video adapter board with 2MB of memory as standard, which can be upgraded to 4MB (upgrade module from HP) or 8MB (upgrade module from Matrox). Details of available resolutions and the amount of memory required for each resolution are given after the details for the different operating sy stems. The video resolutions available for your PC depend on the operating sy stem which you have installed and the amount of memory . The tables below give the typical resolutions for the operating sy stems: BIOS, W indows 3.11, W indows 95 and OS/2. For details of how to obtain further information, see chapter 7, âHewlett Packard Support and Information Servicesâ. BIOS Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 16 , 256, 32K, 64K 60, 72, 75 1 MB 800 x 600 16 , 256, 32K, 64K 60, 72, 75 1024 x 768 16, 2 56 i43, 60, 70, 75 1280 x 1024 16 i43, i45, 60 Resolution Number of colors Refresh Rate Memory 640 x 480 16, 2 56, 32K, 64K, 16M 60, 72, 75 2 MB 800 x 600 16, 2 56, 32K, 64K, 16M 60, 72, 75 1024 x 768 16, 2 56, 32K, 64K i43, 60, 70, 75 1280 x 1024 16, 256 i45, 60, 70 , 75 uno.bk : uno6_tec.fb4 Page 89 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 90 English Windows Video Resolutions Windows 95 Video Resolutions 1. Bpp = Bits per pixel Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 32 K, 64K 60, 72, 75 1 MB 800 x 600 256, 32K, 64K 60, 72, 75 1024 x 768 256 i43, 60, 70, 75 Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 32 K, 64K, 16M 60, 72, 75 2 MB 800 x 600 256, 32K, 64K, 16M 60, 72, 75 1024 x 768 256, 32K, 64K i43, 60, 70, 75 1280 x 1024 256 i45, 60, 70, 75 Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 64 K, 16M/24Bpp 1 60, 72, 75 1 MB 800 x 600 16, 256, 64K 60, 72, 75 1024 x 768 16, 256 i43, 60, 7 0, 75 1280 x 1024 16 i45, 60, 72, 75 uno.bk : uno6_tec.fb4 Page 90 Monday, July 21, 1997 12:46 PM
English 91 6 Technical Information Specifications OS/2 Video Resolutions 1. Bpp = Bits pe r pixel Resolution Number of colors Refresh Rate Memory 640 x 480 16 , 256, 64K, 16M/24Bpp 1 , 16M/32Bpp 60, 72, 75 2 MB 800 x 600 16 , 256, 64K, 16M/32Bpp 60, 72, 75 1024 x 768 16, 2 56, 64K i43, 60, 70, 75 1280 x 1024 16, 256 i45, 60, 72 , 75 Resolution Number of colors Refresh Rate Memory 640 x 480 25 6, 64K 60, 72, 75 1 MB 800 x 600 256 60, 72, 75 1024 x 768 256 i43, 60, 70, 75 1280 x 1024 Not available Resolution Number of colors Refresh Rate Memory 640 x 480 256, 64K, 1 6M 60, 72, 75 2 MB 800 x 600 25 6, 64K 60, 72, 75 1024 x 768 256, 64K i43, 60, 70, 7 5 1280 x 1024 256 i43, 60, 72, 75 uno.bk : uno6_tec.fb4 Page 91 Monday, July 21, 1997 12:46 PM
6 Technical Information Specifications 92 English Video Resolutions for the Matrox MGA Millennium Video Adapter Card, Valid for Windows 3.11, Windows 95 and OS/2 Only 24Bpp (Bits per pixel) is available for OS/2 16K colors. 1. Upper limit of refresh rate for HP monitors is 60Hz. Resolution Number of colors Refresh Rate Memory 640 x 480 256, 64K, 16M All resolutions support any refresh rate avail able with your disp lay. 2 MB 800 x 600 256, 64K, 16M 1024 x 768 256, 64K 1600 x 1200 1 256 640 x 480 256, 64K, 16M 4 MB 800 x 600 256, 64K, 16M 1024 x 768 256, 64K, 16M 1280 x 1024 256, 64K, 16M (24Bpp) 1600 x 1200 1 256, 64K 640 x 480 256, 64K, 16M 8 MB 800 x 600 256, 64K, 16M 1024 x 768 256, 64K, 16M 1280 x 1024 256, 64K, 16M 1600 x 1200 1 256, 64K, 16M uno.bk : uno6_tec.fb4 Page 92 Monday, July 21, 1997 12:46 PM
English 93 6 Technical Information The PCâs Memory Map The PCâs Memory Map Memory Area Memory Range Hexadecimal Address Range Used By Extended Me mory: 1 MB to 4 MB Extended memory 1024 KB upward 01000 to 0F0000 Windows Applications Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB Reserved Memory Area 960 KB to 1024 KB 0F0000 to 010000 64 KB BIOS area 896 KB to 960 KB 0E0000 to 0F0000 64 KB (available) 800 KB to 896 KB 0C8000 to 0E0000 96 KB available for accessory boar ds 768 KB to 800 KB 0C0000 to 0C8000 32 KB Video BIOS Area 640 KB to 768 KB 0A0000 to 0C0000 128 KB Video Memory Area 640 KB Base Memory Area 0 KB to 640 KB 09F000 to 0A0000 Extended BIOS Data Area â User Application Progr am Area â MS-DOS Operating System 0500 to 0700 MS-DOS Temp Buffer 0400 to 04FF BIOS Data Area 0000 to 03FF Interrupt Vector Table uno.bk : uno6_tec.fb4 Page 93 Monday, July 21, 1997 12:46 PM
6 Technical Information The PCâs Rear Connectors 94 English The PCâs Rear Connectors Parallel Connector VGA Video Connector Keyboard/Mouse Serial Connector uno.bk : uno6_tec.fb4 Page 94 Monday, July 21, 1997 12:46 PM
English 95 6 Technical Information System Board Connectors and Switches System Board Connectors and Switches System Board Switches Switch Switch function: 1 - 4 Processor speed, see table on next page 5 Password: open = enabled closed = disabled / clear passwords 6 CMOS: open = normal closed = clear CMOS 7 Processor speed, see table on next page 8 Secure mode selection: open = normal closed = Super secure mode (no BIOS fla shing and no Setup changes allowed) 9 Keyboard power-on: open = disabled closed = enabled 10 Not used VESA Connector System Board Switches uno.bk : uno6_tec.fb4 Page 95 Monday, July 21, 1997 12:46 PM
6 Technical Information System Board Connectors an d Switches 96 English The settings for different processors at different speeds are a combination of the settings of switches 1, 2, 3, 4 and 7. The following processor speeds have been announced by Intel. Pentium processor Switch1 Switch 2 Switch 3 Switch 4 Switch 7 CPU Frequency 75 MHz CPU bus Frequency 50 MHz PCI Frequency 25 MHz AT Frequency 8.33 MHz Closed Closed Open Open Open CPU Frequency 90 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7.5 MHz Closed Open Open Open Closed CPU Frequency 100 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8.25 MHz Open Closed Open Open Closed CPU Frequency 120 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7.5 MHz Closed Open Closed Open Closed CPU Frequency 133 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8.25 MHz Open Closed Closed Open Closed Pentium processor Switch 1 Switch 2 Switch 3 Switch 4 Switch 7 CPU Frequency 150 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7.5 MHz Closed Open Closed Closed Closed CPU Frequency 166 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8.25 MHz Open Closed Closed Closed Closed uno.bk : uno6_tec.fb4 Page 96 Monday, July 21, 1997 12:46 PM
English 97 6 Technical Information Recycling Your PC Recycling Your PC HP has a strong commitment toward the environment. Y our HP Personal Computer has been designed to respect the environment as much as possible. HP can also take back your old PC f or recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HPâ s recycling facilities in Europe or the USA. As many parts as possible are re-used. The remainder is recycled. Special care is taken of batteries and other potentially toxic substances, which are reduced into non-harmful elements by means of a special chemical process. If you require more information about HPâ s product take-back program, contact your dealer or your nearest HP Sales Office. uno.bk : uno6_tec.fb4 Page 97 Monday, July 21, 1997 12:46 PM
6 Technical Information Recycling Your PC 98 English uno.bk : uno6_tec.fb4 Page 98 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services uno.bk : support.fb4 Page 99 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Introduction 100 English Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. T o ensure that your desktop sy stem maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support o ptions whic h are listed be low: ⢠HP Authorized Reseller ⢠HP SupportPack ⢠HP Support Assistant CD-ROM ⢠HP Information Services ⢠HP Support Services Technical phone support Lifeline phone support Network phone-in support. NOTE When calling any of the international telephone numbers listed in this chapter, replace the â â with your international telephone access code. Service Means of Access HP Forum on CompuServe M odem HP Forum on America Online (US only) Modem HP BBS Library Modem Internet FTP Library Service FTP access to the Internet HP Access World Wide Web Site World Wide Web Access HP FIRST Faxback Phone and Fax Audio Tips (US only) Phone HP Drivers/BIOS diskettes Delivered by mail uno.bk : support.fb4 Page 100 Monday, July 21, 1997 12:46 PM
English 101 7 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP V ectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and sy stems as well as answer queries about usage not intended for , or not commonly used with the HP V ectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country . HP SupportPack HPâ s three-year SupportPack is available from your local rese ller . It must be purchased within 30 day s of purchasing your HP V ectra. The concept of SupportPack is simple. It allows you to extend your one-year on-site hardware warranty to a three-year on-site hardware warranty , offering next day on-site response. SupportPack is valid for the piece of equipment for which it was bought, but is not transferable from one piece of equipment to another . uno.bk : support.fb4 Page 101 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM 102 English HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. It is published four times a year . Each CD-ROM contains information about V ectra PCs as well as other HP computing products. The types of information you can find include: ⢠Product manuals and service manuals ⢠Installation and configuration information ⢠Troubleshooting information ⢠Drivers and utilities ⢠Technical reference manuals. Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback sy stem. Request document number 9025 (US and Asia Pacific) or 19025 (Europe). Subscriptions can also be obtained by contacting the following numbers: Region Phone Number Fax Number Asia-Pacific 65 740-4477 65 740-4499 Europe 31 (55) 384279 31 (55) 434455 Latin America 1 (3 17) 364-8882 1 (317) 364-8888 US/Canada 1 (800) 457-176 2 1 (317) 364-8888 uno.bk : support.fb4 Page 102 Monday, July 21, 1997 12:46 PM
English 103 7 Hewlett Packard Support and Information Services Hewlett-Packard Informatio n Services Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day , 7 day s per week, ensuring that the most up-to-date information is alway s available. HP Forum on CompuServe The HP Sy stems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer , technical questions about your HP V ectra PC, and HP products. Y ou can also download the latest versions of drivers, BIOS and software utilities for HP V ectra PCs. As a preferred Hewlett Packard customer , you are invited to join CompuServe at no initial charge. For the United States and the United Kingdom, call the number shown below and ask for representative 51. For all other locations, first call the worldwide number to obtain the number of your local sales office, then call your local sales office and ask for representative 51. CompuServe will send you a free introductory membership immediately , including information on how to access CompuServe. At the CompuServe ! prompt, type GO HP . Country Local Call / Freephone Number Direct Number United States 1 (800) 848-8199 1 (614) 529-1349 United Kingdom (0800) 289378 44 (1272) 760680 Worldwide â 1 (614) 5 29-1349 uno.bk : support.fb4 Page 103 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 104 English HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. T o access the HP Forum: ⢠select Keyword Search from the menu, ⢠type HP , ⢠press . This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products. Membership information can be obtained by calling 1(800) 827-6364, giving the preferred customer number 1118. uno.bk : support.fb4 Page 104 Monday, July 21, 1997 12:46 PM
English 105 7 Hewlett Packard Support and Information Services Hewlett-Packard Informatio n Services HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem. Support documentation is also available. Set your modem for no parity , 8 data bits, and 1 stop bit (N, 8, 1). InternetâFTP Library Service Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and utilities and other information about HP products. This library service is available if you have F TP access to the Internet, whatever your location. Access HP World Wide Web Site Access HP , HPâ s W orld Wide W eb site gives you access to information about HP , its products, including product data sheets, service and support information, electronic newsletters and technical tips. Y ou can also download the latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information and services available. Country Number Baud Rate United States 1 (208) 344-1691 300, 1200, 2400, 4800, 96 00, 14400 United Kingdom 44 (1344) 3600880 up to 14400 Worldwide 1 (208) 344-1691 300, 1200, 2400, 4800, 96 00, 14400 Alias ftp-boi.external.hp.com Name anonymous Password Enter your E-mail address World-Wide Web URL http://www.hp.com uno.bk : support.fb4 Page 105 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 106 English HP FAXback on DemandâHP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. T o access this service, you can use a touch-tone phone and have the fax sent to the fax machine of your choice, or use the handset on your fax machine and dial one of the numbers given below: A complete description of Hewlett-Packard electronic services is provided in document # 9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated sy stem containing recordings which can direct you to Hewlett Packard support servi ces. Live support is not available through this service. Dial 1 (800) 333-1917 and press 3, to access HP Audio T ips. Country/Region Number Access Method United States 1 (800) 33 3-1917 Phone or fax U.K. (0800) 960271 Phone or fax Australia 61 (3) 9272-2627 Phone or fax Singapore 65 291-7951 Phone or fax Hong Kong 85 2 2506-2422 Phone or fax New Zealand 64 (9) 35 6-6642 Phone or fax Europe 31 (20) 681-5792 Phone or fax Worldwide 1 (208) 344-48 09 Fax uno.bk : support.fb4 Page 106 Monday, July 21, 1997 12:46 PM
English 107 7 Hewlett Packard Support and Information Services Hewlett-Packard Informatio n Services Ordering Drivers and BIOS on Diskette Y ou can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the table below: T o identify a specific BIOS, driver or utility for your PC, please follow the steps listed below prior to placing your order . ⢠Contact your au thorized HP reseller for assista nce in selecting the appropriate driver. ⢠If your reseller is unable to help you, call HP FIRST for the most up- to-date list of drivers. North and Latin America Europe Phone 1 (970) 339 700 9 Monday - Saturday 24 hours per day Phone 44 (1429) 865511 Monday - Friday 8.30 a.m. - 6.00 p.m. Central European T ime Fax 1 (970) 330 7655 Fax 44 (1429) 866000 Mail US Driver Fulfillment for Hewlett-Packard PO Box 1754, Greeley, Colorado 80632 USA Mail European Fulfillment for Hewlett-Packard c/o StarPak International, Ltd., Hartlepool, Cleveland,TS25 2YP United Kingdom Australia Asia - Pacific Phone 61 (2) 565 6099 Monday - Friday 8.30 a.m. - 5.30 p.m. Australian Eastern Tim e Phone 65 740 4477 Monday - Friday 8.30 a.m. - 5.30 p.m. Singapore Time Fax 61 (2) 519 563 1 Fax 65 740 4499 Mail Fulfill: Plus Pty Ltd., Private Bag 75, Alexandria NSW Australia 2015 Mail Fulfill: Plus Pte Ltd., No 51, Ubi Ave. 3, Singapore 1440 uno.bk : support.fb4 Page 107 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services HP Support Services 108 English HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. This warranty coverage will apply from the nearest HP or HP authorized service outlet. HP telephone support for your V ectra PC is available during the first year of your hardware warranty . This service will also provide technical assistance with the basic configuration and setup of your V ectra PC and for the pre-loaded operating sy stem. Lifeline T elephone support is available during the second and third years of hardware warranty , via the Lifeline program, which is a fee- based service. The HP telephone support service does NOT provide free telephone support for PCs configu red as network servers. If you do config ure your PC as a network server , you are advised to contact your HP reseller to purchase a network phone-in support cont ract, which will provide you with a fee-based telephone support service. NOTE Reloading the software pre-loaded on your PC is not covered by your HP three-year warranty. HP strongly recommends that you make a set of master diskettes of this software as soon as possible after receiving your PC. To make the master diskettes, use the Master Diskette Creation Utility, which can be accessed from HP Utilities. Y our HP authorized reseller offers various service contracts which c an be tailored to your particular support needs. uno.bk : support.fb4 Page 108 Monday, July 21, 1997 12:46 PM
English 109 7 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time, except W ednesday when the hours are 7.00 am to 4:00 pm. The number is: 1 (970) 635-1000 HP European Customer Support Center Assistance from the HP European Customer Support Center is available in English, Monday to Friday , 8:30 am to 6:00 pm Central European time, except W ednesday when the hours are 8.30 am to 4:00 pm. The number is: 31 (20) 58 1-3330 Other Regions Contact your reseller who will be able to help you, or direct you to the appropriate HP telephone support service. Please have the following information ready when you call so that your enquiry can be dealt with quickly: ⢠your HP Vectra model number and serial number ⢠the operating system version and the configuration ⢠a description of the software installed and the accessories used. uno.bk : support.fb4 Page 109 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Lifeline Telephone Support 110 English Lifeline Telephone Support Lifeline is a fee-based telephone support program for V ectra PCs available after the one-year telephone support provided as part of the hardware warrant y has expired. Y our call can either be charged to your phone bill at a per minute rate or to your credit card (V isa, Mastercard or American Express) at a flat fee. The charge begins AF TER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware W arranty , no charge will be applied. In the US please call the appropriate number listed below . Free access to HP information services is not affected by this service. Y ou are encouraged to access HP Information Services throughout the life of your PC, whether in or out of warranty . Number Method of Payment Charge Type 1 (900) 555-1500 Charged to phone bill per minute rate 1 (800) 999-1148 Charged to credit card Flat fee uno.bk : support.fb4 Page 110 Monday, July 21, 1997 12:46 PM
English 111 7 Hewlett Packard Support and Information Services HP Network Phone-in Su pport Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: ⢠resolve complex network problems, ⢠leverage HPâs alliances with leading Network Operating Systems and Network manufacturers, ⢠support your HP and non-HP products with a single telephone call, ⢠increase network uptime. Y ou can purchase the HP NPS service as an annual contract, billable in advance annually , bi-annually , quarterly , or at an hourly rate. This contract service provides unlimited t oll-free access to HP Response Center Engineers (RCEs). T o obtain an HP NPS contract, contact your HP authorized reseller , or if you are in the US call (800) 437-9140. uno.bk : support.fb4 Page 111 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Summary 112 English Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Response time Fee When available Purchase from Basic Warranty Parts and labor for HP products: first year on-site, second and third year return to HP. Three years from date of purchase. Next working day for on-site. No charge. At time of purchase. HP. HP SupportPack on-site service Parts and labor for HP products. First three years. Next working day. One fee which covers the three years. Within 30 days of purchase. HP Authorized reseller. HP Support Assistant CD-ROM containing: Product Manuals, Technical Information and Product features. Released quarterly. N/A Annual subscription. Anytime. HP. Electronic services Technical information, drivers, utilit ies, tools and diagnostics. Anytime. 24-hour access. No charge. Anytime. HP BBS, Internet- FTP, WWW, CompuServe. Technical Phone support Basic assistance for PC setup, confi gurati on, start-up and hardware diagnosis. First year. Business hours. No charge. At t ime of purchase. HP. Lifeline phone support Basic assistance for PC setup, confi gurati on, start-up and hardware diagnosis. After first year. B usiness hours. Per- call fee, no time limit. Anytime after first year. HP. HP Network Phone-in support Advanced remote technical support for multivendor networked environments. Annual contract. Business hours: 24-hour/ 7-day service also availabl e. Annual fee, or minimum fee per incident. Anytime. HP Authorized reseller. Service Contracts Technical Support. Customer defined. As required. Annual fee, or fee per incident. Anytime. Res eller. uno.bk : support.fb4 Page 112 Monday, July 21, 1997 12:46 PM
English 113 7 Hewlett Packard Support and Information Services Hewlett-Packard Ma rketing Headqu arters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the W orldwide Marketing Headquarters listed here. ASIA Far East Sale s Region Hdqt rs Hewlett-Packard Asia Ltd. 22/F Peregrine Tower Lipp Centre 89 Queensway, Central Hong Kong LATIN AMERICA Hewlett-Packard Latin Am. Hdqtrs Monte Pelvoux 111 Lomas de Chapultepec 11000 Mexico D.F. EUROPE European Operations Hdqtrs Hewlett-Packard S.A. 150, route du Nant-dâAvril P.O. Box 1217 Meyrin 2/Geneva Switzerland USA Intercon Operations Hdqtrs Hewlett-Packard C ompany 3495 Deer Creek Road P.O. Box 10495 Palo Alto, CA 94303-0896 USA MIDDLE EAST / AFRICA Middle East / Central Africa Sales Hdqtrs Hewlett-Packard S.A. Rue de Veyrot 39 CH-1217 Meyrin 1/Geneva Switzerland CANADA Hewlett-Packard L td. 6877 Goreway Drive Mississauga Ontario L4V 1M8 Canada uno.bk : support.fb4 Page 113 Monday, July 21, 1997 12:46 PM
7 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 114 English uno.bk : support.fb4 Page 114 Monday, July 21, 1997 12:46 PM
English 115 Glossary adapter An accessory board, that connects to the sy stem board via an accessory board slot. BBS Bulletin Board System. A computer that uses a modem and software to serve as an information source for other computers equipped with a modem. Hewlett-Packard has a BBS that can be reached at 1 (408) 553-3500 . BIOS Basic Input-Output Sy stem. Software that provides an interface between the computer hardware and the operating system. bus An electrica l connection over which information is transported. cache A block of high-speed memory used for the temporary storage of data. CD-ROM Compact Disc Read Only Memory. A mass storage device that uses compact disc technology. CDs can store data, but most cannot be written to. CMOS memory An area of your computerâs memory whose contents are preserved when you turn off the computer. CMOS memory stores information that must be maintained, such as your computerâs configuration. controller A device that enables another device (such as a hard disk) to communicate with the computer. device driver Software that enables the computer to interface with a specific peripheral, such as a printer or display. EPA energy star program A standard for power management which requires automatic power- down to less than 30 W. expansion slot A slot inside the computer, connected to the system board, that can be used for accessory boards. extended memory Memory which can be addressed by the processor in the area of memory above the first 1 MB. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. IDE Integrated Device Electronics. An interface standard for communications between the computer and a hard disk or CD-ROM. IRQ Interrupt Request. A signal, which, when received by the processor, halts the current process and allows a different task to be undertaken. jumper An electrically-conductive part that is used to connect two or more points on a circ uit board. Commonly used to select configuration options. uno.bk : glossary.fb4 Page 115 Monday, July 21, 1997 12:46 PM
116 English Glossary mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount o f memory available in the computer. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system. network server mode A security feature that prevents unauthorized use of an input device (like a keyboard or mouse) while your computer is running as an unattended network server. pixel Picture element. The smallest addressable spot on the screen. POST Power-On-Self-Test. A series of tests your computer performs when you switch the computer on. RAM Random Access Memory. This memory is used to hold programs and data temporarily. resolution A measure of the visible detail on a screen or printout. Screen resolution is measured in âpixels acrossâ by âpixels downâ by ânumber of colorsâ. Printer resolution is measured in dpi (dots-per-inch). ROM Read-Only Memory. Computer memory used to store parts of the computerâs operating system permanently. ROM chips can contain instructions and data. SCSI Small Computer System Interface. A high-speed data bus used for connecting hard disks, tape drives, and other accessories to your computer. SCSI chain Devices connected on a single SCSI bus. Setup program Used to inform the computer about its configuration, for example the amount of memory installed. The setup program is stored in ROM on the system board. shadow RAM A method of relocating the system and/or video BIOS from slower ROM chips to faster RAM to improve system performance. SIMM Single In-line Memory Module. A small board containing several RAM chips. terminator A resistor at the end of a SCSI cable that prevents the signal from reflecting back along the cable. video controller A chip or expansion card which converts signals in the computer into displayable signals. video RAM Memory that enables or speeds up drawing to the screen or increases resolution or color options. uno.bk : glossary.fb4 Page 116 Monday, July 21, 1997 12:46 PM
117 A accessories installing, 19â 49 supporte d, 20 accessory board installing, 33 Plug and Play, 31 problems, 76 Accessory boards configuring, 31 installing, 31 Accessory boards, conf iguring in Win- dows 3.11, 31 Advanced Power Management, 9 After installing a video memory upgrade on the MG A video adapte r, 30 After Inst alling an I DE Drive, 64 After installing video memory upgrade on MGA video adapter, 30 America Online HP Forum, 104 B BBS library access numbers, 105 BIOS obtaining via FTP, 105 obtaining via HP BBS , 105 obtaining via World Wide Web, 105 ordering by ma il, 107 C cables keyboard, 4 CD-ROM drive installing, 36 CD-ROM drive, does not work, 75 Changing th e battery, 80 CMOS, clearing, 68 CompuServe free introd uctory membership, 103 HP forum, 103 Configuring security f eatures, 61 Configuring accessory boards Windows 95, 32 connecting display, 4 keyboard, 4 power cords, 6 connectors printer, 5 cover removing, 22 replacing, 23 Creating master di skettes, 15 creating master diskettes, 9 D DDC compliant, 30 Desktop Management Interface, 17 disconnecting from power, 6 Discover Your HP Vectra, 15 Diskettes creating master, 15 display connecting , 4 screen brightness, 9 display, scre en contrast , 9 DMA Channel s used by the PC, 87 DMI, 17 drivers obtaining via FTP, 105 obtaining via HP BBS, 105 obtaining via World Wide Web, 105 ordering by ma il, 107 E Environmental Protection Agency, 16 Energy Star program, 16 error message, 68 Errors, Power-On-Self-Test, 69 F flexible di sk drive installing , 36 installi ng 1-inch high, 44 problems, 74 FTP access to HP, 105 G glossary, 115 H hard disk problems, 75 Hewlett-Packard BBS library, 105 FTP access, 105 information services, 103 marketing headquarters, 113 product take back program, 97 support and information services, 99 World Wide Web access, 105 HP Forum on America Online , 104 on CompuServe, 103 HP SETUP program starting, 52 understandin g, 55 HP User Tools, 15 using, 15 HP Utiliti es, 9 HP Vectra keyboard for Windows 95, 9 I I/O addresses used by the PC, 87 IDE drive, after installi ng, 64 IDE drives, 35 installing, 38, 41 IDE drives, inst alling addi tional, 64 information services, 103 Initializin g software, 7 Installing, 44 main memory, 26 memory, 26 video memory upgrade, 28 installing 1-inch high dri ve, 44 accessories, 19â49 accessory board, 31, 33 CD-ROM drive, 36 flexible disk drive, 36, 44 IDE drives, 3 8, 41 mass storage devices, 35 printer, 5 processor upgrade, 47 security bracket, 49 video memory, 28 Index uno.bk : uno.ix Page 117 Monday, July 21, 1997 12:46 PM
118 Index Installing memory, 26 Installing, IDE drives, 64 Interrupt R equest Chann els used by th e PC, 87 J jumper location, 95 K keyboard connecting , 4 problems, 73 M mass storage devices connectors, 35 installing, 35 Master diskett e creation util ity, 15 master diskettes creating, 9 Matrox MGA Millenni um video adapter card installing more memory, 29 Memory installing, 26 memory installing main memory, 26 installing video memory, 28 memory map, 93 Monitor Selection utility, 30 mouse personaliz ing, 17 problems, 73 software, 17 N network telephone support, 111 P parallel port location, 5 pass word setting, 61, 62 pass words setting, 62 Passwords, clearing, 63 Passwords, setting administrator, 62 Passwords, setting u ser, 63 PC memory map, 93 rear connectors, 94 recycling, 97 setting up , 1â9 starting, 12 starting for the fi rst time, 7 stopping, 12 using, 11â17 PC, unpackin g, 2 power disconn ecting from, 6 Power consumptio n, 16 reducing, 16 standby mode, 16 power cords connecting, 6 Power icon, 16 Power Management, 16 DOS, 16 suspend mod e, 16 Power management Shut Off M onitor mode, 16 power management configuring, 16 problems, 78 Power saving sleep mode, 16 Power Supply, 24 replacing, 24 power supp ly removing, 24 replacing, 25 Power-On Self-Test errors, 69 screen, 7 printer connector, 5 installing , 5 problems, 73 problems with accessory board, 76 with power management, 78 with software, 77 with the display, 71 with the flexible disk drive, 74 with the hard disk, 75 with the k eyboard or mous e, 73 with the pr inter, 73 processor upgrade installing, 47 R recycling you r PC, 97 Removing cover, 22 Replacing cover, 23 S s, 62 security bracket installing, 49 security features configuring, 61 serial port location, 5 setting passwords, 61 Setting up your PC, 1â9 SETUP, 51 SETUP program starting, 52 understanding , 55 SETUP, canât change values, 68 Sleep mode, 16 sleep mode, 16 slim drive installing, 44 software initializin g, 7 license agreement, 8 master diskettes, 9 problems, 77 specifications technical, 83 starting HP SETUP program, 52 PC, 12 PC for th e first ti me, 7 Starting and Stoppin g Your PC, 12 Static ele ctricity, 2 9 stopping PC, 12 support by telephone, 109, 110 information services, 99 uno.bk : uno.ix Page 118 Monday, July 21, 1997 12:46 PM
Index 119 Network Phone-in Support, 111 summary of services, 112 Support Assistant ordering information, 102 switch locat ion, 95 System board, 95 system board, 95 jumper location, 95 switch locati on, 95 System board, swit ches, 95 T technical specifications, 83 telephone su pport for networks, 111 out of warranty, 110 under warranty, 109 The HP Keyboard for Wind ows 95 application key , 14 The HP Vectra Keyboard for Windows 95, 14 Windows icon, 14 The HP Vectra keyboard for Windows 95 space bar, 14 The HP Vectra keyboard for Windows 95 , Windows icon, 14 tools require d for installat ion, 3 troubleshooting, 65 U unpacking th e PC, 2 URL for HP World Wide Web site, 105 using PC, 11â17 V VESA connector, 34 Video driver, 29 Video memory Matrox MGA Millenn ium video adapt- er, 28 video memory modules installing, 28 Video Resolutions, 89 Video Resoluti ons, BIOS, 89 Video Resolutions, Matr ox MGA Millen- nium video adapter card, 92 Video Resolu tions, OS/2, 91 Video Resolutions, Windows, 90 Video Resolutions, Windows â95, 90 W World Wide Web access to HP, 105 uno.bk : uno.ix Page 119 Monday, July 21, 1997 12:46 PM
120 Index uno.bk : uno.ix Page 120 Monday, July 21, 1997 12:46 PM
Regulatory Information and Warranty uno.bk : bckmttr.fb4 Page 121 Monday, July 21, 1997 12:46 PM
français 122 français Regulatory Information DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturerâs Name and A ddress: HEWLETT -P ACKARD Boulevard Stev e Biko 38090 Villefontaine FRANCE Declares that the pr oduct: Product Name: Personal Computer Model Number: HP V ectra VL 5/ series 4 Conforms to the f ollo wing Product Specification s: SA F E T Y International: IEC 950: 199 1 A1 A2 A3 Europe: EN 60950: 1992 A1 A2 EMC International: CISP R 22: 1985 Cl ass B Europe: EN 55022: 1988 Clas s B EN 50082-1: 1992 IEC 80 1-2: 1992 / p rEN 55024-2: 19 92 - 3 kV CD, 8 kV AD IEC 80 1-3: 1984 / p rEN 55024-3: 19 9 1 - 3 V/m IEC 80 1-4: 1988 / p rEN 55024-4: 19 92 - 0.5 kV Signal Lines , 1 kV P ow er Lines Supplementary inf ormation: The product complies with the requirements of the EMC Directive 89/336/EEC and of the Low V olt age Directive 73/23/ EEC. Grenoble Gilbert BER THET July 1995 Quality Mana ger uno.bk : bckmttr.fb4 Page 122 Monday, July 21, 1997 12:46 PM
français français 123 FCC (for USA only) Federal Communicati ons Commission Radi o Frequency Interferen ce Statement W arning: This equipment has been te sted and found to compl y with the limits for a Class B digital dev ice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one or more of the following measures: ⢠reorient or relocate the receiving antenna ⢠increase the separation between the equipment and the receiver ⢠connect the equipment into an outlet on a circuit different from that to which the receiver is connected ⢠consult the dealer or an experienced radio/TV technician for help. Hewlett-Packardâ s sy stem certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your sy stem. Changes or modifications not expressly approved by Hewlett-Packard could void the userâ s authority to operate the equipment. Notice for Canada This Class B digital apparatus meets all requirements of the Canadian Inter ference-Causing Equipment Regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Safety Warning for the USA and Canada If the power cord is not supplied with the computer , select the proper power cord according to your local national electric code. USA : use a UL listed type SVT or SJT detachable power cord. Canada : use a CSA certified detachable power cord. For your safety , never remove the PCâ s cover without first removing the power cord and any connection to a telecommunication network. Alway s replace the cover before switching on again. Changing a battery The old battery must be removed before installing a replacement battery . Replace only with the same or equivalent type recommended by the manufacturer . For your safety , never attempt to recharge, disassemble or burn the old battery . The battery in this PC is a lithium battery which does not contain heavy metals, nev ertheless, in order to protect the environment, do not dispose of batteries in household waste. Used batteries should be returned to the shop from which you bought them, to the dealer from whom you purchased the PC, or to Hewlett Packard, so that they can either be recycled or disposed of in an environmentally sound way . Returned used batteries will be accepted free of charge. Si le cordon secteur nâest pas livré avec votre ordinateur , utiliser un cordon secteur en accord av ec votre code electrique national. USA : utiliser un cordon secteur âUL listedââ de type SVT ou SJT . Canada : utiliser un cordon secteur certifié CSA. Pour votre sécurité, ne jamais retirez le capot de lâordinateur sans avoir préalablement débranché le cordon secteur et tout connection à un réseau de télecommunication. Nâoubliez pas de remplacer le capot avant de rebrancher le cordon secteur . Changement du pile L âancienne pile doit être retirée avant lâinstallation de la nouvelle pile. Pour votre sécurité, ne jamais essayer de recharger , de démonter ou de brûler lâancienne pile. Remplacer uniquement avec une batterie du même type ou dâun type équivalent recommandé par le constructeur . La pile dans cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger lâenvironnement, il ne faut pas jeter les piles dans les ordures ménagères. Il faut les rendr e au magasin ou vous les avez achetés, au revendeur òu vous avez acheté lâordinateur , ou à Hewlett Packard, pour quâelles soient recyclé es ou rangées de manière qui ne nuit pas lâenvir onnement. Les piles usées se ront acceptées gratuitemen t. uno.bk : bckmttr.fb4 Page 123 Monday, July 21, 1997 12:46 PM
français 124 français Notice for the United Kingdom The HP V ectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public T elecommunication Sy stems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. Notice for Japan Notice for Korea uno.bk : bckmttr.fb4 Page 124 Monday, July 21, 1997 12:46 PM
français français 125 HP Hardware Warr anty Important: This is your hardware product warranty statement. Read it carefully. W arranty term s may be different in your co untry. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardwar e Warranty Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser . The three year warranty includes on-site service during the first year of use, and return service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center , during the second and third years of use. If HP receives notice of above defined defects during the warranty period, HP will either , at its option, repair or replace products which prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customerâ s alternate exclusive remedy shall be a refund of the purchase price upon return of the product. Limitation of Warranty The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; operation or storage outside the environmental specifications for the product; in-transit damage; improper ma intenance; or defects resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not designed for use with the product. HP makes no other express warranty , whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness is limited to the three-year duration of this written warranty . Some states or provinces do not allow limitations on how long an i mplied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies The remedies provided above are the customerâ s sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages, whether based on warranty , contract, tort, or any other legal theory . The foregoing limitation of liability shall not apply in the event that any HP product sold hereunder is determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury , death, or property damage; provided, that in no event shall HPâ s liability for property damage exceed the greater of $50,000 or the purchase price of the specific product that caused such damage. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damagesâincluding lost profitâso the above limitation or exclusion may not apply to you. Obtaining On-Site Warranty Service T o obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for on-site repair of the product. The customer must be prepared to supply proof of the purchase date. This warranty is extended worldwide to products purchased from HP or an Authorized HP Personal Computer Dealer which are reshipped by the original purchaser either for use by the original purchaser or provided as an incidental part of sy stems integrated by the original purchaser . Service is provided in the same manner as if the product was purchased in the country of use and can only be provided in countries where the product is designed to operate. If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. The sy stem processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the sy stem processor unitâsuch as video adapters, mass storage devices, and interface controllersâare covered by this warranty . uno.bk : bckmttr.fb4 Page 125 Monday, July 21, 1997 12:46 PM
français 126 français Customer -replaceable componentsâsuch as the keyboard or mouseâmay be servic ed through expedited part shipment. In this event, HP will prepay shipping charges, duty , and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty , and taxes for any part that HP asks to be returned. HP products external to the sy stem processor unitâsuch as external storage subsy stems, display s, printers, and other peripheralsâare covered by the applicable warranties for those products; HP software is covered by the HP Software Product Limited W arranty . On-site visits caused by non -Hewlett-Packard productsâwheth er internal or external to the sy stem processor unitâare subject to standard per -incident travel and labor charges. On-site service for this product is restricted or unavailable in certain locations. In HP Excluded T ravel Areasâareas where geographical obstacles, undeveloped roads, or unsuitable public transportation prohibit routine travelâservice is provided on a negotiated basis at extra charge. Response time for HP on-site service in an HP Service Tr avel Area is normally next business day (excluding HP holiday s) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6. W orldwide Customer Support Travel information is available from any HP Sales and Service Office. T ravel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor . Service contracts which provide after-hour or weekend coverage, faster response time, or service in an Excluded T ravel Area are often available from HP , an authorized dealer , or authorized distributor at additional charge. Customer Responsibilities The customer may be required to run HP-supplied diagnostic programs before an on-site visit or replacement part will be dispatched. The customer is responsible for the security of its proprietary and confidential information and for ma intaining a procedure external to the products for reconstruction of lost or altered files, data, or programs. For on-site service, the customer must provide: access to the product; adequate working space and facilities within a reasonable distance of the product; access to and use of all information and facilities determined necessary by HP to service the product ; and operating supp lies and consumable s such as the cus tomer would use during normal operation. When service is being performed on-site, a representative of the customer must be present at all times. The customer must state if the product is being used in an environment which poses a potential health hazard to repair personnel; HP or the servicing dealer may require that the product be maintained by customer personnel under direct HP or dealer supervision. Obtaining Return Warranty Service When return warranty service applies, the product must be returned to a service facility designated by HP . Customer must enclose a copy of a document proving date of purchase. The customer shall prepay shipping charges (and shall pay all duty and taxes) for products returned to HP for warranty service. HP shall pay for return of products to the customer except for products returned to the customer from another country . uno.bk : bckmttr.fb4 Page 126 Monday, July 21, 1997 12:46 PM
français français 127 HP Software Product License Agreement and Software & Product Limited Warranty The HP Software Product License Agreement and Product Limited W arranty shall govern all Software which is provided to you, the Customer , as part of the HP computer product. This HP Software Product Agreement and Product Limited W arranty shall supersede any non-HP software license or warranty terms which may be found in any documentation or other materials contained in the computer product packaging. CAREFULL Y READ THIS LICENSE AGREEMENT BEFORE PROCEE DING TO OPERA TE THIS EQUIPMENT . RIGHTS IN THE SOF TW ARE ARE OFFERED ONL Y ON THE CONDITION THA T THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT . PROCEEDING TO OPERA TE THE EQUIPMENT INDICA TES YOUR ACCEPT ANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE LICENSE AGREEMENT , YOU MUST NOW EITHER REMOVE THE SOF TW ARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOF TW ARE FOR A FULL REFUND. Software License Agreement In return for payment of the applicable fee, Hewlett-Packard grants the Customer a license in the software, subject to the following: 1 USE. Customer may use the software on any one computer. Customer may not network the software or otherwise use it on more than one computer. Customer may not reverse assemble or decompile the software unless authorized by law. 2 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival purposes or (b) when copying or adapta tion is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner. 3 OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement. 4 TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party. 5 SUBLICENSING AND DISTR IBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard. 6 TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice. 7 UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. 8 EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. 9 U.S. GOVERNMENT RESTRICTED RIGHT S. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-DOD U.S. Government Departments and Agencie s are as set forth in FAR 52.227-19(c)(1,2). (Rev . 0795) uno.bk : bckmttr.fb4 Page 127 Monday, July 21, 1997 12:46 PM
français 128 français Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DA YS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, Customerâ s remedy shall be a refund or repair . Should HP be unable to replace the media within a reasonable amount of time, Customerâ s alternate remedy shall be a refund of the purchase price upon return of the product and all copies. Removable Media (If supplied) HP warrants the removable media, if supplied, upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of NINETY (90) DA YS from the date of purchase. In the event the media proves to be defective during the warranty period, Customerâ s remedy shall be to return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, Customerâ s alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other nonremovable media copies of the software product. Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty (30) day s after the expiration of the warranty period. Limitation of Warranty HP makes no other express warranty, whether written or oral with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose i s limited to the 90-day duration of this written warranty. Some states o r provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies THE REMEDIES PROVIDED AB OVE ARE CUSTOMERâS SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT , INDIRECT , SPECIAL, INCIDENT AL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON W ARRANTY , CONTRACT , TORT OR ANY OTHER LEGAL THEORY . Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Obtaining Warranty Service W arranty service may be obtained from the nearest HP sales office or other location indicated in the ownerâ s manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and sha ll not affect the s tatutory rights of a Consume r . uno.bk : bckmttr.fb4 Page 128 Monday, July 21, 1997 12:46 PM