HP Compaq nx9600 Maintenance And Service Manual

Main tenan ce and Ser vice Gu id e C ompaq Pr esar io X6 000 Notebook P C HP C ompaq nx9 6 00 Notebook P C Doc ument P ar t Number: 3 7 917 8-00 2 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
© Copyright 2005 and 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark o wned by its proprietor and used b y He wlett-Packard Compan y under license. SD logo is a trademark of its proprietor . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and S ervi ce Guide Compaq Pr esar io X6 000 Notebook P C HP Compaq nx9 600 Notebook PC Second E dition September 2006 Fi r s t Ed i t i o n J a n u a r y 2 0 0 5 Doc ument P art Number : 3 7 917 8-00 2
Maintenance and Serv ice Gui de iii Cont e nt s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18 2T r o u b l e s h o o t i n g 2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1 Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2 Selecting from the Security Menu . . . . . . . . . . . . . . 2–3 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4 Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 2–4 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5
i v Maintenance and Serv ice Guide Con ten ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10 3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12 3.5 Miscellaneous (Not Illustrated) . . . . . . . . . . . . . . . . 3–13 3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
Cont ent s Maintenance and Serv ice Gui de v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13 5.7 Mini PCI Communications Card . . . . . . . . . . . . . . . 5–16 5.8 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22 5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26 5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.13 Front Panel LED Board . . . . . . . . . . . . . . . . . . . . . 5–35 5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37 5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39 5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Digital Drive Board . . . . . . . . . . . . . . . . . . . . . . . . 5–51 5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53 5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56 5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58 5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60 5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
v i Maintenance and Serv ice Guide Con ten ts 6 Specifications Connector Pin Assignments Power Cord Set Requirements Screw Listing Index
Maintenance and Serv ice Gui de 1–1 1 Pr oduct Descript ion The Compaq Presario X6000 Notebook PC 1 and HP Compaq nx9600 Notebook PC 2 offer adv anced modularity , Intel® Mobile Pentium® 4 processors, and extensi ve multimedia support. Compaq Pr esar io X6 000 Notebook P C and HP Compaq nx9 6 00 Notebook P C
1–2 Maintenance and Serv ice Gui de Pr oduct Desc ri ption 1.1 F e a t u r e s ■ The follo wing processors are a v ailable, v arying b y notebook model: ❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with HT T echnology ❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with HT T echnology ❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with HT T echnology ❏ Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with HT T echnology (Compaq Presario X6000 models only) ❏ Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with HT T echnology (Compaq Presario X6000 models only) ■ The follo wing displays are a v ailable, v arying by notebook model: ❏ 17.0-inch WSXGA WV A (1680 × 1050) with Brightvie w TFT display with ov er 16.7 million colors ❏ 17.0-inch WXGA WV A (1440 × 900) with Brightvie w TFT display with ov er 16.7 million colors ❏ 17.0-inch WXGA WV A (1440 × 900) TFT display with ov er 16.7 million colors ■ 100-, 80-, 60-, or 40-GB high-capacity hard dri v e, v arying by notebook model ■ 256-MB DDR-2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 2.0 GB ■ Microsoft® W indows® XP Home Edition or W indo ws XP Professional, v arying b y notebook model ■ Full-size W indows k e yboard with full-size numeric ke ypad ■ T ouchP ad pointing de vice, including a dedicated vertical scroll region and a b utton that enables/disables T ouchPad operation ■ Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) netw ork interface card (NIC) with RJ-45 jack (Compaq Presario X6000 models only)
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–3 ■ Integrated Gig abit Ethernet (10/100/1000) LAN NIC with RJ-45 jack (HP Compaq nx9600 models only) ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11a/b (Compaq Presario X6000 models) and 802.11a/b/g (HP Compaq nx9600 models) WLAN de vices ■ Support for one T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 180- and 135-watt A C adapter with 3-wire po wer cord, v arying by notebook model ■ 12-cell Li-Ion battery pack ■ Stereo speakers with v o lume up, v olume mute, and v olume do wn b uttons ■ Support for the follo wing optical dri v es: ❏ 8X Max D VD±R W/R and CD-R W Combo Dri ve ❏ 24X Max D VD/CD-R W Combo Dri v e ■ Connectors: ❏ External monitor ❏ Uni versal Serial Bus (USB) v . 2.0 (four ports) ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Po wer ❏ IEEE 1394 (select models only) ❏ S-V ideo-out (select models only) ❏ Expansion port 2 ❏ Memory Reader slot (Compaq Presario X6000 models only) ❏ Digital Media Slot (HP Compaq nx9600 models only) ❏ Digital dri v e bay ❏ ExpressCard
1–4 Maintenance and Serv ice Gui de Pr oduct Desc ri ption 1 .2 Reset tin g t he N otebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more information). 2. Remov e the real time clock (R TC) battery (refer to Section 5.16, “System Board, ” for more information on removing and replacing the R TC battery). 3. W ait approximately 5 minutes. 4. Replace the R TC battery and reassemble the notebook. 5. Connect A C power to the notebook. Do not reinsert an y battery packs at this time. 6. T urn on the notebook. All passwords and all CMOS settings ha v e been cleared. 1. 3 P o w e r M a n a g e m e n t The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting the le ve l of performance ■ Battery calibration ■ Lid switch standby/resume ■ Po wer/standby b utton ■ Adv anced Conf iguration and Po wer Management (A CPM) compliance
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–5 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the notebook are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Fr ont Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Displa y release latch Opens the notebook. 3 Wireless light On: An integrat ed wireless de vice has been enabled. 4 P ower/standb y light ■ On: Notebook is tur ned on. ■ Blinking: Notebook is in standby . ■ Off: Notebook is off . 5 Drive activity light On: A drive on the notebook is being accessed. 6B a t t e r y l i g h t ■ On: Batter y pack is charging. ■ Blinking: Batter y pack has reached a low-battery condition.
1–6 Maintenance and Serv ice Gui de Pr oduct Desc ri ption The external components on the right side notebook are sho wn belo w and described in T able 1-2. R igh t-Side C ompo nents Ta b l e 1 - 2 Right-Side Components Item Component Function 1 Memor y Reader (Compaq Presario X6000 only) Digital Media Slot (HP Compaq nx9600 only) Suppor ts the follo wing optional digital media cards: Secure Digital (SD) Memor y Card, Secure Digital Input/Output (SD I/O) Card, Memor y Stick, Memory Stick Pro , MultiMediaCard, xD-Picture Card, and Smar tMedia Card. 2 ExpressCard slot Suppor ts an optional ExpressCard.
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–7 3 PC Card eject button Ejects an optional PC Card from the PC Card slot. 4 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. Also ser v es as a storage location f or the optional remote control. 5 Digital drive ba y Suppor ts an optional USB digital dr iv e. 6 Digital drive eject bu tt o n Ejects an optional USB digital drive from the digital drive ba y . 7 1394 por t Connects an optional 1394 de vice such as a scanner , digital camera, or digital camcorder . 8 USB por ts (2) Connect an optional 1.1- or 2.0-compliant USB de vice. 9 RJ-11 (modem) jack Conn ects the modem cab le. 10 RJ-45 (network) jack Connects an optional network cable . 11 Expansion por t 2 Connects to an optional notebook e xpansion product. Ta b l e 1 - 2 Right-Side Components (Continued) Item Component Function
1–8 Maintenance and Serv ice Gui de Pr oduct Desc ri ption The external components on the left side of the notebook are sho wn belo w and described in T able 1-3. Lef t -S ide Co mpo n ent s Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust v ent Provides airflo w to cool inter nal components. Ä T o pre vent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thic k rugs or clothing, to bloc k airflow . 2 USB por t Connects an optional 1.1- or 2.0-compliant USB de vice. 3A u d i o - i n (microphone) jack Connects an optional monaural microphone. 4A u d i o - o u t (headphone) jack (2) Connect optional headphones or pow ered stereo speake rs. Also connects the audio function of an audio/v ideo de vice such as a tele vision or VCR. 5 Optical dr ive Suppor ts an optical disc. The type of optical drive , such as a combination CD-ROM/D VD-ROM, v ar ies by model.
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–9 The external components on the rear panel of the notebook are sho wn belo w and described in T able 1-4. Re a r P a n e l Co mp o n e n ts T able 1-4 Rear P anel Components Item Component Function 1 P ower connector Conne cts an A C adapter . 2 USB por t Connects an optional 1.1- or 2.0-compliant USB de vice. 3 S-Video-out jack Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , projector , or video capture card. 4 Exter nal monitor por t Connects an optional V GA e xter nal monitor or projector . 5 Exhaust v ent Provides airflo w to cool intern al components. Ä T o pre vent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thic k rugs or clothing, to bloc k airflow . 6 Security cable slot Attaches an op tional security cable to the notebook.
1–10 Maintenance and Serv ice Gui de Pr oduct Desc ri ption The standard ke yboard components of the notebook are sho wn belo w and described in T able 1-5. St andard K ey boar d Components
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–11 T able 1-5 Standar d Ke yboar d Components Item Component Function 1 caps lock ke y Enables caps loc k and turns on the caps loc k light. 2 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys and b uttons perf or m additional tasks as hotk eys . 3 num lock ke y Enables n umeric lock, tur ns on the embedded numeric ke ypad, and turns on the num loc k light. 4 K eypad k eys (15) In Windows , can be used lik e the ke ys on an e xter nal numeric k eypad. 5 Arrow k e ys Mov es the cursor around the screen. 6W i n d o w s applications ke y In Windows , displa ys a shor tcut menu f or items beneath the pointer . 7 Windows logo k e y In Window s , displa ys the Windows Star t menu. 8 fn ke y Combines with other ke ys to perf or m system tasks. F or e xample, pressing fn f7 decreases screen brightness.
1–12 Maintenance and Serv ice Gui de Pr oduct Desc ri ption The upper components of the ke yboard are sho wn belo w and described in T ables 1-6 and 1-7. Upper K ey board Components T able 1-6 Upper Ke yboar d Components Item Component Function 1 Exhaust v ents Provide airflo w to cool inter nal components. Ä T o pre vent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thic k rugs or clothing, to bloc k airflow . 2 Caps lock light On: caps lock is on.
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–13 3 Num loc k light On: num lock or the numeric ke ypad is on. 4 P ower/standb y b utton When the notebook is: ■ Off , press to tur n on the notebook. ■ On, briefly press to initiate standby . ■ In standb y , briefly press to resume from standby . ■ In hiber nation, briefly press to restore from hiber nation. ✎ If the system has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power/standby button for at least 4 seconds to turn off the notebook. 5 V olume down button Decreases system v olume. 6 V olume mute button Mutes or restores system volume . 7 V olume up button Increases system v olume. 8 Wireless button T urns the wire less network device on and off (select models only). 9 Displa y lid s witch ■ If the notebook is closed while on, tur ns off the displa y . ■ If the notebook is opened while in standby , tur ns on the notebook (resumes from standby). T able 1-6 Upper Ke yboar d Components (Continued) Item Component Function
1–14 Maintenance and Serv ice Gui de Pr oduct Desc ri ption The notebook top components are sho w belo w and described in T able 1-7. Notebook T op Com ponents
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–15 T able 1-7 Notebook T op Components Item Component Function 1 T ouchP ad light On: T ouchP ad is enab led. 2 T ouchPad Mo v es the pointer and selects or activ ates items on the screen. 3 T ouchP ad left/r ight scroll zone Scrolls left or right. 4 Left and right T ouchP ad bu tt o n s (2 ) Function lik e the left and ri ght b uttons on an e xternal mouse. 5 Memor y Reader light On: an SD Memor y Card, SD I/O Card, Memor y Stick, Memory Stick Pro , MultiMediaCard, xD-Picture Card, and Smar tMedia inser ted in the Memor y Reader is being accessed. 6 T ouchP ad up/down scroll zone Scrolls up or down. 7 T ouchPad b utton Enables/disab les the T ouchPad.
1–16 Maintenance and Serv ice Gui de Pr oduct Desc ri ption The external components on the bottom of the notebook are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Exhaust v ents (4) Provide airflo w to cool inter nal components. Ä T o pre v ent ov erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thick rugs or clothing, to b lock airflow .
Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–17 2 F ans (2) Provide airflo w to cool inter nal components. Ä T o pre v ent ov erheating, do not obstruct fans . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thic k rugs or clothing, to bloc k airflow . 3 Memor y module compar tment Contains two memory slots that suppor t replaceable memory modules. The number of preinstalled memor y modules v aries by notebook model. 4 Label areas (2) Contains the notebook serial number and other applicab le regulator y labels. 5 Batter y pack release latch Releases a batter y pack from the batter y ba y . 6 Batter y ba y Holds a batter y pack. 7 Hard drive ba y Mini PCI compar tment Holds the inter nal hard drive . Holds an optional wireless LAN de vice. Ä T o pre v ent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your notebook b y the gov er nmental agency that regulates wireless de vices in y our countr y . If yo u install a de vice and then receiv e a warning message, remov e the device to restore notebook functionality . Then contact Customer Care. Ta b l e 1 - 8 Bottom Components (Continued) Item Component Function
1–18 Maintenance and Serv ice Gui de Pr oduct Desc ri ption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. The system board provides the follo wing device connections: ■ Memory module ■ Mini PCI communications de vices ■ Hard dri v e ■ Display ■ K e yboard and T ouchPad ■ Audio ■ Intel Pentium 4 processors ■ PC Card Ä CAUT ION: T o proper ly v entilate the notebook , allo w at leas t a 7 .6 -cm (3-inc h) clear ance on the left and right si des of the notebook . The notebook uses an electric fan for v entilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are af fected b y high external temperatures, system po wer consumption, po wer management/battery conserv ation conf igurations, battery fast char ging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the notebook.
Maintenance and Serv ice Gui de 2–1 2 Tr o u b l e s h o o t i n g Å W A RNIN G: Onl y author iz ed technic ians tr ained by HP should r epair this equipment . All trouble shooting and r epair pr ocedur es ar e detailed to allo w onl y subasse mbly-/module -le vel r epair . Becaus e of the comple x ity of the indi vi dual boar ds and subasse mblies , do not attempt to mak e r epairs at the com ponent le vel or modif ications to an y printed w ir ing boar d. Im pr oper r epairs can c r eate a safety ha z ard . An y indicati on of component r eplacement or printed w ir ing board modifi cation ma y v oi d an y war r anty or ex change allo wances . 2. 1 Com pu ter Setup Computer Setup is a system information and customization utility that can be used e ven when your operating system is not w orking or will not load. This utility includes settings that are not a v ailable in W indows. Using C ompu ter Setup Information and settings in Computer Setup are accessed from the Main, Security , Advanced, or T ools menus: 1. T urn on or restart the notebook. Press f10 while the F10 = R OM-Based Setup message is displayed in the lo wer -left corner of the screen. ❏ T o change the language, use the cursor control keys to na vigate to the Adv anced menu . ❏ T o view na vigation information, press f1. ❏ T o return to the Computer Setup menu, press esc.
2–2 Maintenance and Serv ice Gui de T r oubleshooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the notebook: ❏ Select Exit > Exit Sa ving Changes, and then press enter . – or – ❏ Select Exit > Exit Discarding Changes, and then press enter . – or – ❏ Select Exit > Load Setup Defaults, and then press enter . 4. When you are prompted to conf irm your action, press f10. Selec tin g from th e Main M enu Ta b l e 2 - 1 Main Menu Select T o Do This System Inf or mation ■ Change the system time and system date. ■ Vie w identification inf or mation about the notebook. ■ Vie w specification inf or mation about the processor , memor y and cache size, and system ROM.
T r oubleshooting Maintenance and Serv ice Gui de 2–3 Selec ting from t he Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P ass word Enter , chan ge, or delete an Administr ator pass word. P ower-on P ass word Enter , change, or delete a pow er-on pass word. DriveLoc k P ass words Enable/disab le Dr iveLoc k; change a Dr iveLoc k user or master pass word. ✎ DriveLock Settings are accessible only when you enter Comput er Setup by turning on (not restarting) the notebook. P assw ord Options (P assw ord options can be selected only when a power-on pass word has been set.) Enable/disab le: ■ QuickLoc k ■ QuickLoc k on standby ■ QuickBlank ✎ To enable QuickLock on standby or QuickBlank, you must first enable QuickLock. De vice Security Enable/disab le: ■ Diskette driv e star tup* ■ CD-ROM or disk ette star tup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. *Not applicable to SuperDisk LS-120 driv es.
2–4 Maintenance and Serv ice Gui de T r oubleshooting Selec tin g from th e Adv an ced Men u Selec ting from t he T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the system. Accessibility Options Allows electron ic and inf or mation technolog y to be accessib le to people with varying ranges of abilities. Video Memor y Displa ys the amount of video memor y av ailable on the notebook. Ta b l e 2 - 4 To o l s M e n u Select T o Do This Hard Drive Self T est Run a quic k co mprehensive self test on hard drives in the system that suppor t the test f eatures.
T r oubleshooting Maintenance and Serv ice Gui de 2–5 2.2 T r oub leshooting Flo wc har ts Ta b l e 2 - 5 T r oubleshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchar t 2.1—Initial T roubleshooting” 2.2 “Flowchar t 2.2—No P ower , P ar t 1” 2.3 “Flowchar t 2.3—No P ower , P ar t 2” 2.4 “Flowchar t 2.4—No P ower , P ar t 3” 2.5 “Flowchar t 2.5—No P ower , P ar t 4” 2.6 “Flowchar t 2.6—No Video , P ar t 1” 2.7 “Flowchar t 2.7—No Video , P ar t 2” 2.8 “Flowchar t 2.8—Nonfunctioning Expansion Base (if applicab le)” 2.9 “Flowchar t 2.9—No Operating System (OS) Loading” 2.10 “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1” 2.11 “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2” 2.12 “Flowchar t 2.12—No OS Loading, Hard Drive, P ar t 3” 2.13 “Flowchar t 2.13—No OS Loading, Diskette Driv e”
2–6 Maintenance and Serv ice Gui de T r oubleshooting Flowchart Description 2.14 “Flowchar t 2.14—No OS Loading, Optical Drive” 2.15 “Flowchar t 2.15—No A udio , P ar t 1” 2.16 “Flowchar t 2.16—No A udio , P ar t 2” 2.17 “Flowchar t 2.17—Nonfunctioning De vice” 2.18 “Flowchar t 2.18—Nonfunctioning K eyboard” 2.19 “Flowchar t 2.19—Nonfunctioning P ointing Device” 2.20 “Flowchar t 2.20—No Network/Modem Connection” Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview (Continued)
T r oubleshooting Maintenance and Serv ice Gui de 2–7 Flo wc h art 2. 1—Initial T roub leshooting Go to “Flowchar t 2.20—No Network/Modem Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Go to “Flowchar t 2.2—No P ower , Pa r t 1 . ” Go to “Flowchar t 2.6—No Video , Pa r t 1 . ” All drives working? Y Y Y Y Y Y Y Y N N N N N End N N N Go to “Flowchar t 2.9—No Operating System (OS) Loading. ” Go to “Flowchar t 2.15—No A udio , Pa r t 1 . ” Go to “Flowchart 2.18—Nonfunctioning K e yboard” or “Flowchart 2.19—Nonfunctioning P ointing Device . ” Check LED board, speaker connections.
2–8 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.2—No P o w er , P ar t 1 1. Reseat the power cables in the expansion base and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from expansion base (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? Power up on battery power? Power up in expansion base? Done Reset power .* Reset power .* Power up on AC power? N Y Y N N Y N N Y Y YN 1. On select models, there is a separate reset button. 2. On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch. *NOTES Go to “Flowchart 2.4—No P ower , Pa r t 3 . ” Go to “Flowchar t 2.3—No P ower , Pa r t 2 . ” Go to “Flowchar t 2.8—Nonfunctioning Expansion Base (if applicable). ” No power (power LED is off).
T r oubleshooting Maintenance and Serv ice Gui de 2–9 Flo wc h ar t 2.3—No P o w er , P ar t 2 Continued from “Flowchar t 2.2—No P ower , Pa r t 1 . ” Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply (if applicable). N Power on? Done Y N Go to “Flowchart 2.4—No P ower , Pa r t 3 . ”
2–10 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry different outlet. Replace external AC adapter . Replace power cord. Y N Y Y Y Y N N N N External Internal Go to “Flowchar t 2.5—No P ower , Pa r t 4 . ”
T r oubleshooting Maintenance and Serv ice Gui de 2–11 Flowc h ar t 2. 5— No P o w er , P a r t 4 Y N Continued from “Flowchar t 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
2–12 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.6—No Video, P art 1 A N Stand-alone or expansion base? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video OK? Done Expansion base Internal Stand-alone External Adjust brightness. Video OK? Done Y Press lid switch to ensure operation. Video OK? Done Y N Video OK? Done Done N Check for bent pins on cable. Tr y another display . Internal and external video OK? Replace system board. YY N N *NOTE: T o change from internal to external display , use the hotkey combination. Y Go to “Flowchar t 2.7—No Video , Pa r t 2 . ”
T r oubleshooting Maintenance and Serv ice Gui de 2–13 Flo wc h ar t 2.7—No Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in expansion base, for bent pins on cable, and for monitor connection. Go to “A” in “Flowchart 2.6—No Video , Pa r t 1 . ” Check brightness of external monitor . T ry another external monitor . Internal and external video OK? Go to “Flowchar t 2.8—Nonfunctioning Expansion Base (if applicable). ” Y Y Y N N N Remove notebook from expansion base, if connected.
2–14 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.8—N onfunc tionin g Expansion Ba se (i f applic able) Y N Reseat power cord in expansion base and power outlet. N Replace the following expansion base components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Expansion base motor mechanism Check voltage setting on expansion base. Reset monitor cable connector at expansion base. Reinstall notebook into expansion base. Expansion base operating? Expansion base operating? Remove notebook, reseat all internal parts, and replace any damaged items in expansion base. Done Done Y Nonfunctioning expansion base.
T r oubleshooting Maintenance and Serv ice Gui de 2–15 Flo wc h ar t 2.9—No O peratin g S ystem (OS) Loadin g No OS loading from hard drive, go to “Flowchar t 2.10—No OS Loading, Hard Drive , P ar t 1. ” Reseat power cord in expansion base and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from diskette drive, go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” No OS loading from CD- or DVD-ROM drive, go to “Flowchar t 2.14—No OS Loading, Optical Drive . ” No OS loading from network, go to “Flowchar t 2.20—No Network/Modem Connection. ”
2–16 Maintenance and Serv ice Gui de T r oubleshooting Flowc h ar t 2. 1 0 —N o O S Lo ad in g , H ard D riv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning De vice. ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Boot from CD? Go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” Boot from hard drive? Boot from diskette? Change boot priority through the Setup utility and reboot. Boot from hard drive? Y Y Y Y Y N N N N N Check the Setup utility for correct boot order .
T r oubleshooting Maintenance and Serv ice Gui de 2–17 Flo wc h ar t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System Disc (if applicable). Continued from “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” Format hard drive and bring to a bootable c:\ prompt. Create partition, and then format hard drive to bootable c:\ prompt. Boot from diskette drive? Remove diskette and reboot. Y N Boot from hard drive? Y N Y N Hard drive accessible? Y N Hard drive accessible? Done Run FDISK. Y N Hard drive partitioned? Hard drive formatted? Y N Y N Notebook booted? Done Y N Go to “Flowchart 2.12—No OS Loading, Hard Drive, P ar t 3. ” Go to “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3. ”
2–18 Maintenance and Serv ice Gui de T r oubleshooting Flowc h ar t 2. 1 2 —N o OS Loa d in g , H a rd Dr iv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive. Run diagnostics and follow recommendations. Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Replace hard drive. Y N Y N Fix bad sectors. Boot from hard drive? Replace hard drive. Done
T r oubleshooting Maintenance and Serv ice Gui de 2–19 Flo wc h art 2. 1 3—No OS Loa ding , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system files. T ry different diskette. 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? OS loading? Boot from another device? Enable drive and cold boot notebook. Is diskette drive boot order correct? Change boot priority using the Setup utility . Go to “Flowchar t 2.17—Nonfunction ing De vice. ” Diskette drive enabled in the Setup utility? Go to “Flowchart 2.17—Nonfunctioning De vice. ” Reset the notebook. Refer to Section 1.2, “Resetting the Notebook, ” for instructions.
2–20 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1 4—N o OS Loadin g, O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Install bootable disc. Boots from CD or DVD? Boots from CD or DVD? T ry another bootable disc. Boot from another device? Boot order correct? Correct boot order using the Setup utility . Done Reseat drive. Y Y Y Y Y N N N N N Reset the notebook. Refer to Section 1.2, “Resetting the Notebook, ” for instructions.
T r oubleshooting Maintenance and Serv ice Gui de 2–21 Flo wc h art 2. 1 5—No Au dio, P ar t 1 No audio. N Notebook in expansion base (if applicable)? Internal audio? Audio? Done Undock Audio? Done Tu r n u p a u d i o internally or externally . Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Replace the following expansion base components one at a time, as applicable. Check audio status af ter each change. 1. Reseat expansion base audio cable. 2. Replace audio cable. 3. Replace speaker . 4. Replace expansi on base audio board. 5. Replace backplane board. 6. Replace I/O board. Y Y Y Y N N N
2–2 2 Maintenance and Serv ice Guide T r oubleshooting Flo wc h ar t 2. 1 6—No Audio, P art 2 YN Continued from “Flowchart 2.15—No A udio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio board and speaker connections in notebook (if applicable). 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
T r oubleshooting Maintenance and Serv ice Gui de 2–2 3 Flo wc h art 2. 1 7—N onfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach device. Close notebook, plug in power , and reboot. Device boots properly? Go to “Flowchart 2.9—No Operating System (OS) Loading. ” Device boots properly? Replace hard drive. Replace diskette drive. Replace NIC. If integrated NIC, replace system board. Y N Y N
2–2 4 Maintenance and Serv ice Guide T r oubleshooting Flo wc h art 2. 1 8—Nonfun c tioning K e yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N Done Done
T r oubleshooting Maintenance and Serv ice Gui de 2–2 5 Flo wc h ar t 2. 1 9—N onfunc tioning P oin ting De vic e Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. OK? Y N Y N Done Done
2–2 6 Maintenance and Serv ice Guide T r oubleshooting Flo wc h ar t 2.20—No N et w ork/Modem Conn ectio n Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Replace system board. OK? OK? Done N N N N Y Y Y Y
Maintenance and Serv ice Gui de 3–1 3 I llus trated P arts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Ser ial Numb er L ocation
3–2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.2 Notebook M ajor Com ponents Notebook Major C omponents
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna boards and cables) F or use only on Compaq Presario X6000 models 17.0-inch, WSXGA WV A with Br ightview 17.0-inch, WXGA WV A with Br ightview 17.0-inch, WXGA WV A 377217-001 377216-001 377215-001 F or use only on HP Compaq nx9600 models 17.0-inch, WSXGA WV A with Br ightview 17.0-inch, WSXGA WV A 377219-001 377218-001 2 Switch co vers F or use only on Compaq Presario X6000 models with wireless F or use only on Compaq Presario X6000 models without wireless 374755-001 380445-001 F or use only on HP Compaq nx9600 models with wireless F or use only on HP Compaq nx9600 models without wireless 378733-001 380446-001 3 LED Boar d (includes cable) 378772-001 4 Ke yboar ds F or use only on Compaq Presario X6000 models in the United States 374742-001 F or use only on HP Compaq nx9600 models Brazil F rench Canada 378520-201 378520-121 Latin America United States 378520-161 378520-001
3–4 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Notebook Major C omponents
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 5 Broadcomm Bluetooth wireless car d (includes cab le) 376651-001 6 T op covers (include T ouchP ad) F or use only on Compaq Presario X6000 notebook models 374751-001 F or use only on HP Compaq nx9600 models 378770-001 7 System boards (include disk cell R TC batter y) F or use on Compaq Presario X6000 models (includes PC Card cage and e xpansion por t brack et) M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM 374711-001 374709-001 374707-001 F or use on HP Compaq nx9600 models M24P with 128 MB RAM M22P with 64 MB RAM 377209-001 377208-001 8 A udio/USB board 374761-001 A udio/USB boar d cable (not illustrated) 433822-001 9 Processor s (include ther mal pad) Intel P entium 4 560 (3.6-GHz) Intel P entium 4 550 (3.4-GHz) Intel P entium 4 540 (3.2-GHz) Intel P entium 4 530 (3.0-GHz) Intel P entium 4 520 (2.8-GHz) 377213-001 374718-001 374717-001 374716-001 374715-001 10 Heat sink module (includes f an and ther mal paste) 380031-001 11 Modem board 374758-001 12 Base enclosure small fan 380029-001 13 Base enclosure lar ge fan 380028-001
3–6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Notebook Major C omponents
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–7 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 14 Optical drives (include bezel) F or use only on Compaq Presario X6000 notebook models 8X D VD±R W/R and CD-RW Combo Driv e 24X D VD/CD-R W Combo Dr ive Dual F or mat, Doub le La yer 8X Dual F or mat, Light Scribe 374738-001 374736-001 382080-001 383609-001 F or use only on HP Compaq nx9600 models 8X D VD±R W/R and CD-RW Combo Driv e 24X D VD/CD-R W Combo Dr ive 8X Dual F or mat, Light Scribe 378519-001 378518-001 383610-001 15a 15b Speakers Left Right 378522-001 16 Base enclosure 374753-001 17 Digital drive board (includes cab le) 374759-001 18 Hard drives (include fr ame) 7200-r pm 60-GB 374732-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 374730-001 374729-001 374728-001 378767-001 5400-r pm 100-GB 80-GB 380258-001 374731-001
3–8 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Notebook Major C omponents
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–9 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 19 Mini PCI comm unications cards 802.11b/g, f or use in mo st of the world (MO W) 802.11b/g, f or use in the rest of the world (R O W) 802.11a/b/g combination card, f or use in the United States 373047-001 373048-001 376650-001 20 Fr ont panel LED board (includes cab le) 378774-001 21 Memory modules (400-DDR) 1024-MB 512-MB 256-MB 374726-001 374725-001 374724-001 Miscellaneous Plastics Kit 374747-001 Includes: 22a Hard drive co ve r (includes 4 captive scre ws) 22b Memor y module compar tment cove r (includes 2 captive scre ws) Not illustrated: Notebook f eet SD Card slot space sav er PC Card slot space sav er 23 Battery pack, 12-cell, 2.2-AHr 380443-001
3–10 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.3 M a s s S tora g e D e vi c es
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–11 T able 3-2 Spare P a rt Number Information Item Description Spare P art Number 1 Optical drives F or use only on Com paq Presario X6000 notebook models 8X D VD±R W/R and CD-RW Combo Driv e 24X D VD/CD-R W Combo Dr ive Dual F or mat, Doub le La y er 8X Dual F or mat, Light Scribe 374738-001 374736-001 382080-001 383609-001 F or use only on HP Compaq nx9600 models 8X D VD±R W/R and CD-RW Combo Driv e 24X D VD/CD-R W Combo Dr ive 8X Dual F or mat, Light Scribe 378519-001 378518-001 383610-001 2 Har d drives (include frame) 7200-r pm 60-GB 374732-001 5400-r pm 100-GB 80-GB 380258-001 374731-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 374730-001 374729-001 374728-001 378767-001 USB digital drive (not illustrated) 364727-001 USB 1.1 diskette drive (not illustrated) 344897-001
3–12 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.4 M iscellan eous P la sti c s Kit T able 3-3 Spare P a rt Number 374747-001 Item Description Spare P art Number 1 Hard drive co v er (includes 4 captive scre ws) 2 Memor y module compar tment cov er (includes 2 captive scre ws) 3 Notebook f eet (7) 4 SD Card slot space sav er 5 PC Card slot space sav er
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–13 3.5 M iscellan eous (N ot I llustra ted) Ta b l e 3 - 4 Spare P ar t Information Description Spare P art Number Logo Kits F or use only on Compaq Presario X6000 models F or use only on HP Compaq nx9600 models 374749-001 378769-001 Wired headset with v olume contr ol 371693-001 USB travel mouse 309674-001 AC a d a p t e r s 180 watt, 3-wire plug, used with 345252-xxx po wer cords 374743-001 135 watt, 2-wire plug, used with 373979-xxx po wer cords – f or use only on models with Intel P entium 4 530 (3.0-GHz) and Intel P entium 4 520 (2.8-GHz) processors 378768-001 Screw Kit (includes the f ollowing screws; ref er to Appendix C , “Screw Listing, ” f or more inf or mation on screw specificat ions and usage) 374745-001 ■ Phillips PM2.0×5.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×8.0 screw ■ Phillips PM2.0×12.0 shoulder scre w ■ Phillips PM2.0×3.0 screw ■ He x sock et 5.0×9.0 screw lock ■ Phillips PM2.0×4.0 screw ■ Phillips PM1.5×3.5 screw
3–14 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog P ower cords (with 3-wire plug, used wi th 378768-001 A C adaptor) Fo r u s e i n : A ustralia and Ne w Zealand 373979-011 Belgium, Europe, Finland, F rance , Ger many , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Canada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the United States 373979-001 Denmark 373979-081 Hong K ong and the United Kingdom 373979-031 Italy 373979-061 P eople’ s Republic of China 373979-AA1 Switzerland 373979-111 Ta b l e 3 - 4 Spare P art Information (Continued) Description Spare P art Number
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–15 P ower cords (with 3-wire plug, used wi th 374743-001 A C adaptor) Fo r u s e i n : A ustralia and Ne w Zealand 345252-011 Brazil 345252-201 Belgium, Europe, Finland, F rance , Ger many , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 345252-021 Canada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the United States 345252-001 Denmark 345252-081 Hong K ong and the United Kingdom 345252-031 Italy 345252-061 P eople’ s Republic of China 345252-AA1 Switzerland 345252-111 Ta b l e 3 - 4 Spare P art Information (Continued) Description Spare P art Number
3–16 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.6 Sequen ti al P art N umber Listin g Ta b l e 3 - 5 Sequential P a rt Number Listing Spare P art Number Description 309674-001 USB tra v el mouse 345252-001 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Canada, F rench Canada, Latin America, T aiwan, Thailand, and the United States 345252-011 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in A ustralia and Ne w Zealand 345252-021 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Belg ium, Europe , Finland, F rance, Ger many , Greece, the Netherland s, Norw a y , P o r tugal, Spain, and Sweden 345252-031 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Hong K ong and the United Kingdom 345252-061 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Italy 345252-081 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Denmark 345252-111 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Switzerland 345252-201 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in Brazil
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–17 345252-AA1 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor , f or use only in the P eople’ s Republic of China 371693-001 Wired headset with vo lume control 373047-001 Mini PCI communications ca rd, 802.11b/g, f or use in most of the world (MO W) 373048-001 Mini PCI communications card , 802.11b/g, f or use in the rest of the world (RO W) 373979-001 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in Canada, F rench Canada, Latin America, T aiwan, Thailand, and the United States 373979-011 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in A ustralia and Ne w Zealand 373979-021 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in Belg ium, Europe , Finland, F rance, Ger many , Greece, the Netherland s, Norw a y , P o r tugal, Spain, and Sweden 373979-031 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in Hong K ong and the United Kingdom 373979-061 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in Italy 373979-081 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in Denmark Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P art Number Description
3–18 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 373979-111 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in Switzerland 373979-AA1 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor , f or use only in the P eople’ s Republic of China 374707-001 System board, M22P with 64 MB RAM, f or use on Compaq Presario X6000 models (includes disk cell RTC batter y , PC Card cage, and e xpansion por t brack et) 374709-001 System board, M24P with 128 MB RAM, f or use on Compaq Presario X6000 models (includes disk cell RTC batter y , PC Card cage, and e xpansion por t brack et) 374711-001 System board, M24P with 256 MB RAM, f or use on Compaq Presario X6000 models (includes disk cell RTC batter y , PC Card cage, and e xpansion por t brack et) 374715-001 Processor , Intel P e nt ium 4 520 (2.8-GHz, includes ther mal pad) 374716-001 Processor , Intel P e nt ium 4 530 (3.0-GHz, includes ther mal pad) 374717-001 Processor , Intel P e nt ium 4 540 (3.2-GHz, includes ther mal pad) 374718-001 Processor , Intel P e nt ium 4 550 (3.4-GHz, includes ther mal pad) 374724-001 Memor y module, 400 DDR, 256-MB Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P art Number Description
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–19 374725-001 Memor y module, 400 DDR, 512-MB 374726-001 Memor y module, 400 DDR, 1024-MB 374728-001 Hard drive , 4200-r pm, 60-GB, (includes fr ame) 374729-001 Hard drive , 4200-r pm, 80-GB, (includes fr ame) 374730-001 Hard drive, 4200-r pm, 100-GB, (includes frame) 374731-001 Hard drive , 5400-r pm, 80-GB, (includes fr ame) 374732-001 Hard drive , 7200-r pm, 60-GB, (includes fr ame) 374736-001 24X D VD/CD-R W Combo Dr ive , f or use only on Compaq Presario X6000 notebook models 374738-001 8X D VD±R W/R and CD-RW Combo Drive , f or use only on Compaq Presario X6 000 notebook models 374742-001 K eyboard, f or use only on Compaq Presario X6000 models in the United States 374743-001 A C adapter , 180 watt, 3- wire plug, used with 345252-xxx pow er cords 374745-001 Screw Kit (includes the f ollowing scre ws; ref er to Appendix C , “Scre w Listing, ” f or more inf or mation on screw specifications and usage) 374747-001 Miscella neous Plastics Kit 374749-001 Logo Kit, f or use on ly on Compaq Presar io X6000 notebook models Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P art Number Description
3–20 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 374751-001 T op cov er , f or use only on Compaq Presario X6000 notebook models (includes T ouchP ad) 374753-001 Base enclosure 374755-001 Switch cov er , f or use only on Compaq Presario X6000 models with wireless 374758-001 Modem board 374759-001 Digital drive board (includes cab le) 374761-001 A udio/USB board 376650-001 Mini PCI communications card, 802.11a/b/g combination card, f or use in the United States 376651-001 Broadcomm Bluetooth wireless card (includes cable) 377208-001 System board, M22P with 64 MB RAM, f or use on HP Compaq nx9600 models (includes disk cell R TC batter y) 377209-001 System board, M24P with 128 MB RAM, f or use on HP Compaq nx9600 models (includes disk cell R TC batter y) 377213-001 Processor , Intel P e nt ium 4 560 (3.6-GHz, includes ther mal pad) 377215-001 Displa y assembly , 17.0-inch, WXGA , f or use only on Compaq Presario X6000 notebo ok models (includes wireless antenna boards and cables) 377216-001 Displa y assembly , 17.0-inc h, WXGA with Br ightvie w , f or use only on Compaq Presario X6 000 notebook models (includes wireless antenna boards and cables) Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P art Number Description
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–21 377217-001 Displa y assembly , 17.0-inch, WSXGA with Brightview , f or use only on Compaq Presario X6 000 notebook models (includes wireless antenna boards and cables) 377218-001 Displa y assembly , 17.0 -inch, WSXGA , for use only on HP Compaq nx9600 models (inc ludes wireless antenna boards and cables) 377219-001 Displa y assembly , 17.0-inch, WSXGA with Brightview , f or use only on HP Compaq nx9600 models (includes wireless antenna boards and cables) 378518-001 24X D VD/CD-R W Combo Dr ive , f or use only on HP Compaq Presario nx9600 models 378519-001 8X D VD±R W/R and CD-RW Combo Drive , f or use only on HP Compaq Presario nx9600 models 378520-001 K eyboard, f or use only on HP Compaq nx9600 models United States 378520-121 K eyboard, f or use only on HP Compaq nx9600 models F rench Canada 378520-161 K eyboard, f or use only on HP Compaq nx9600 models Latin America 378520-201 K eyboard, f or use only on HP Compaq nx9600 models Brazil 378522-001 Speakers , left and right 378733-001 Switch cov e r , f or use only on HP Compaq nx9600 models with wireless 378767-001 Hard drive , 4200-r pm, 40-GB, (includes fr ame) Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P art Number Description
3–2 2 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 378768-001 A C adapter , 135 watt, 2- wire plug, used with 373979-xxx pow er cords – f or use only on models with Intel P entium 4 530 (3.0-GHz) and Intel P entium 4 520 (2.8-GHz) processors 378769-001 Logo Kit, f or use only on HP Compaq nx9600 models 378770-001 T op cov er , f or use only on HP Compaq nx9600 notebook models (includes T ouchP ad) 378772-001 LED Board (includes cable) 378774-001 F ront panel LED board (includes cable) 380028-001 Base enclosure large f an 380029-001 Base enclosure small f an 380031-001 Heat sink module (i ncludes f an and ther mal paste) 380258-001 Hard drive, 5400-r pm, 100-GB, (includes frame) 380443-001 Batter y pack, 12-cell, 2.2-AHr 380445-001 Switch cov er , f or use only on Compaq Presario X6000 models without wireless 380446-001 Switch cov e r , f or use only on HP Compaq nx9600 models with wireless 382080-001 Dual F or mat, Double La yer optical drive , f or use only on Compaq Presario X6 000 notebook models 383609-001 8X Dual F or mat, Li ght Scribe, f or use only on Compaq Presario X6000 notebook models 383610-001 8X Dual F or mat, Light Scri be optical dr iv e, f or use only on HP Compaq nx9600 models 433822-001 A udio/USB board cab le Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P art Number Description
Maintenance and Serv ice Gui de 4–1 4 Remo v al and Repl a cement Preliminari es This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri v er ■ 5.0-mm socket for system board scre wlocks ■ Flat-bladed scre wdri v er ■ T ool kit—includes connector remov al tool, loopback plugs, and case utility tool
4–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) away from the work area to pre vent damage. Pl a s t i c P a r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Ca bl es and C onnec tors Ä CAUT ION: When servi c ing the notebook , ensur e that cables ar e placed in their pr oper locations during the r eassembl y pr ocess . Impr oper cable placement can damage the notebook . Cables must be handled with extreme care to a void damage. Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle cables by the connector whene ver possible. In all cases, a void bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged b y parts being remo ved or replaced. Handle flex cables w ith e xtreme care; these cables tear easily .
Re mov al and R eplacement Pr eliminaries Maintenance and Serv ice Gui de 4–3 4.3 Pre v e ntin g Dam a ge to R emo v able Dri v e s Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the notebook, damage to a remov able driv e, or loss of information, observ e the follo wing precautions: ■ Before removing or inserting a hard dri ve, shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the notebook on, and then shut it do wn through the operating system. ■ Before removing a disk ette dri v e or optical dri ve, ensure that a diskette or disc is not in the dri ve and ensure that the optical dri ve tray is closed. ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a driv e, av oid touching the connector . ■ Handle dri ves on surf aces co vered with at least one inch of shock-proof foam. ■ A void dropping dri ves from an y height onto any surf ace. ■ After removing a hard dri ve, an optical dri ve, or a diskette dri ve, place it in a static-proof bag. ■ A void e xposing a hard dri v e to products that hav e magnetic f ields, such as monitors or speakers. ■ A void e xposing a dri v e to temperature extremes or liquids. ■ If a dri ve must be mailed, place the dri ve in a b ubble pack mailer or other suitable form of protecti ve packaging and label the package “FRA GILE: Handle W ith Care. ”
4–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es 4.4 Pre v entin g El ec trostati c Dam a ge Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Netw orks b uilt into many inte grated circuits provide some protection, b ut in many cases, the dischar ge contains enough po wer to alter de vice parameters or melt silicon junctions. A sudden dischar ge of static electricity from a finger or other conductor can destroy static-sensiti ve de vices or microcircuitry . Often the spark is neither felt nor heard, b ut damage occurs. An electronic de vice e xposed to electrostatic discharge might not be af fected at all and can work perfectly throughout a normal cycle. Or the de vice might function normally for a while, then degrade in the internal layers, reducing its life e xpectanc y .
Re mov al and R eplacement Pr eliminaries Maintenance and Serv ice Gui de 4–5 4.5 P ac k a ging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a v oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ve parts and assemblies with conducti ve or appro ved containers or packaging. ■ K eep electrostatic-sensiti ve parts in their containers until the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving items from their containers. ■ Alw ays be properly grounded when touching a sensiti ve component or assembly . ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con ve yors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to a v oid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
4–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro v ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conducti ve f ield service tools, such as cutters, scre wdri vers, and v acuums. ■ When f ixtures must directly contact dissipati ve surf aces, use f ixtures made only of static-safe materials. ■ K eep the work area free of nonconducti ve materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti ve components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ A void contact with pins, leads, or circuitry . ■ T urn off po wer and input signals before inserting or removing connectors or test equipment.
Re mov al and R eplacement Pr eliminaries Maintenance and Serv ice Gui de 4–7 4.7 G rounding E quip men t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. T o be ef fecti v e, the conducti ve strips must be w orn in contact with the skin. Other grounding equipment recommended for use in pre venting electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and slee ve protectors. ■ Conducti ve bins and other assembly or soldering aids. ■ Nonconducti ve foam. ■ Conducti ve tabletop w orkstations with ground cords of one megohm resistance. ■ Static-dissipati ve tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static aw areness labels. ■ Material-handling packages. ■ Nonconducti ve plastic bags, tubes, or box es. ■ Metal tote boxes. ■ Electrostatic v oltage le vels and protecti ve materials.
4–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es T able 4-1 shows ho w humidity affects the electrostatic v oltage le ve ls generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electr ostatic V oltage Levels Relative Humidity Event 10% 40% 55% W alking across car pet 35,000 V 15,000 V 7,500 V W alking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tra y 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b ubb le pac k from PCB 26,500 V 20,000 V 7,000 V P acking PCBs in f oam-lined bo x 21,000 V 1 1,000 V 5,000 V ✎ A product can be degraded by as little as 700 V. Ta b l e 4 - 2 Static-Shielding Materials Material Use V oltage Protection Le vel Antistatic plastic Bags 1,500 V Carbon-loaded plastic F loor mats 7,500 V Metallized laminate Floor mats 5,000 V
Maintenance and Serv ice Gui de 5–1 5 Remo v al and Repl a cement Pr ocedures This chapter provides remo val and replacement procedures. There are 78 scre ws and scre w locks, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the notebook. Make special note of each scre w size and location during remov al and replacement. Refer to Appendix C, “Scre w Listing. ” for detailed information on scre w sizes, locations, and usage.
5–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Ser ial Numb er L ocation
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 5 .2 D isassem bly Sequence C hart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the notebook f or disassemb ly Batter y pack Hard drive 0 4 to remov e hard dr ive co v er 0 to remov e hard dr ive 4 to disassemble hard driv e 5.4 Notebook f eet 0 5.5 Optical driv e 1 5.6 Memory module 1 loosened 5.7 Mini PCI comm unications card 4 to remov e hard dr ive co v er Å T o pre v ent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your notebook b y the go v er nmental agency that regulates wireless de vices in y our countr y . If you install a de vice and then receiv e a warning message, remov e the de vice to restore notebook functionality . Then contact Customer Care. 5.8 Switch co v er 3
5–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s Section Description # of Screws Remo ved 5.9 LED board 3 5.10 Ke yboard 2 5.11 Display assemb ly 8 5.12 T op cov er 15 5.13 F ront panel LED board 0 5.14 Audio/USB board 2 5.15 Bluetooth board 0 5.16 System board Compaq Presario X6000 models: 2 screw loc ks and 13 screws HP Compaq nx9600 models: 2 screw loc ks and 7 screws 5.17 Digital dr ive board 2 5.18 Speakers 2 on left speaker 2 on right speaker 5.19 Base enclosure fans 2 on left f an 3 on right fan 5.20 Modem board 1 5.21 Heat sink module 4 5.22 Processor 0 Disassembl y Sequence Char t (Continued)
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 5 .3 Preparing t h e Notebook for Di sassem bly Before you begin an y remo v al or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the notebook. 3. Disconnect the po wer cord. 4. Remov e the battery pack b y follo wing these steps: a. T urn the notebook upside do wn with the right side to ward you. Battery P ack Spare P ar t Number Information Batter y pack, 12-cell, 2.2-AHr 380443-001
5–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s b . Slide and hold the battery release latch 1 to ward the front of the notebook. (The left edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack up and swing it to the left 2 . d. Remov e the battery pack. R emo v ing the Battery P ack Re verse the abo v e procedure to install the battery pack.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–7 5. Remov e the hard dri ve by follo wing these steps: a. Loosen the four PM2.0×5.0 scre ws 1 that secure the hard dri ve co v er to the notebook. b . Remo ve the hard dri ve co ve r 2 . ✎ The hard dri ve co v er is included in the Miscellaneous Plastics Kit, spare part number 374747-001. R emo v ing the Har d Dr i ve C ov er
5–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s c. Grasp the mylar tab 1 on the left side of the hard dri ve and slide the hard dri ve to the left 2 to disconnect it from the system board. d. Remov e the hard dri v e 3 . R emo v ing the Har d Dr i ve Har d Drive Spare P art Number Information 7200-r pm 60-GB 374732-001 5400-r pm 100-GB 80-GB 380258-001 374731-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 374730-001 374729-001 374728-001 378767-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–9 e. Remov e the four PM2.5×4.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. f. Lift the frame straight up 2 to remov e if from the hard dri v e. R emo v ing the Har d Dri ve F r ame and Connec tor Re verse the abo v e procedure to install and reassemble the hard dri ve.
5–10 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .4 N otebook F eet The notebook feet are adhesi v e-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 374747-001. R eplac ing the Notebook F eet
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–11 5 .5 O ptical Driv e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Spare P a rt Number Information F or use only on Compaq Pr esario X6000 notebook models 8X D VD±R W/R and CD-RW Combo Driv e 24X D VD/CD-R W Combo Dr ive Dual F or mat, Doub le La yer 8X Dual F or mat, Light Scribe 374738-001 374736-001 382080-001 383609-001 F or use only on HP Compaq nx9600 models 8X D VD±R W/R and CD-RW Combo Driv e 24X D VD/CD-R W Combo Dr ive 8X Dual F or mat, Light Scribe 378519-001 378518-001 383610-001
5–12 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 2. Remov e the PM2.0×8.0 scre w 1 that secures the optical dri v e to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide the optical dri v e outward 3 . 5. Remov e the optical driv e. R emo v ing the Optical Dr iv e Re verse the abo v e procedure to install an optical dri v e.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–13 5 .6 M emor y Modul e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Spare P a rt Number Information 1024-MB 374726-001 512-MB 374725-001 256-MB 374724-001
5–14 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 2. Loosen the PM2.0×5.0 scre w 1 that secures the memory module compartment cov e r to the notebook. 3. Lift the left edge of the cov e r up and swing it to the right 2 . 4. Remov e the memory module compartment co ver . ✎ The memory module compartment cov e r is included in the Miscellaneous Plastics Kit, spare part number 374747-001. R emo v ing the Memor y Module Co mpartment Co v er
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–15 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The back edge side of the board rises aw ay from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module board. ✎ Note that memory modules are slotted to pre vent incorrect installation into the memory module socket. R emo v ing the Memor y Module Re verse the abo v e procedure to install a memory module.
5–16 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .7 M ini PCI Comm unica tions C ard 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the hard dri v e cov er (refer to Section 5.3 ). Spare P a rt Number Information 802.11b/g, f or use in most of the world (MO W) 802.11b/g, f or use in the rest of the world (RO W) 802.11a/b/g combination card, f or use in the United States 373047-001 373048-001 376650-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–17 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI card. (The right edge of the card rises aw ay from the notebook.) 5. Remov e the wireless communications card b y pulling the board aw ay from the socket at a 45-de gree angle 3 . ✎ Note that the Mini PCI communications card is slotted 4 to pre vent incorrect installation. R emo v ing a Mini P C I C ommuni cations C ar d Re verse the abo v e procedure to install a Mini PCI communications card.
5–18 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 8 Sw i t c h C ove r 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Position the notebook with the rear panel to ward you. 3. Remov e the three PM2.0×8.0 scre ws from the bottom of the notebook that secure the switch cov e r to the notebook. R emo v ing the S wit c h Co ver Sc re ws Spare P a rt Number Information F or use only on Compaq Presario X6000 models with wireless F or use only on Compaq Pr esario X6000 models without wireless 374755-001 380445-001 F or use only on HP Compaq nx9600 models with wireless F or use only on HP Compaq nx 9600 models without wireless 378733-001 380446-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–19 4. T urn the notebook display-side up with the front panel to ward you. 5. Open the notebook as far as possible. 6. Lift up the left and right sides of the switch cov er 1 to detach it from the notebook. 7. Lift the front edge of the switch cov er and swing it back until it rests on the display bezel 2 . R eleasing the S witc h Co v er
5–20 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is attach ed and disconnect the cable 2 from the system board. Disconnecting the LED C able 9. Remov e the switch co ver . Re verse the abo v e procedure to install the switch cov e r .
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–21 5. 9 L E D B o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the switch co ver (refer to Section 5.8 ). 3. Remov e the three PM2.0×3.0 scre ws 1 that secure the LED board to the switch cov er . 4. Remov e the LED board 2 . 5. Release the ZIF connector 3 to which the LED board cable is connected and disconnect the cable 4 . R emo v ing the LED Boar d Re verse the abo v e procedure to install the LED board. Spare P a rt Number Information LED board (includes cab le) 378772-001
5–2 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 1 0 K eyb o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the switch co ver (refer to Section 5.8 ). 3. T urn the notebook upside do wn with the front panel to ward you. 4. Remov e the two PM2.0×8.0 scre ws that secure the keyboard to the notebook. R emo v ing the K e yboar d Scr ew s Spare P a rt Number Information F or use only on Compaq Pr esario X6000 models in the United States 374742-001 F or use only on HP Compaq nx9600 models Brazil F rench Canada 378520-201 378520-121 Latin America United States 378520-161 378520-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 3 5. T urn the notebook display-side up with the front panel to ward you. 6. Open the notebook as far as possible. 7. Use a flat-bladed tool to push back the four ke yboard retention tabs. The tabs are located abov e the f1 and f2 key s, abov e the f6 and f7 ke ys, abov e the f11 and f12 k eys, and abov e the end and pg up ke ys. R eleasing the K e y boar d , P art 1
5–2 4 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 8. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. R eleasing the K e y boar d , P art 2
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 5 9. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 10. Remov e the ke yboard. Disconnecting the the K e yboar d Ca ble Re verse the abo v e procedure to install the ke yboard.
5–2 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 1 Di spl a y Assembl y 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) Spare P a rt Number Information F or use only on Compaq Pres ario X6000 notebook models (includes wireless antenna boards and cab les) 17.0-inch, WSXGA with Brightview 17.0-inch, WXGA with Brightview 17.0-inch, WXGA 377217-001 377216-001 377215-001 F or use only on HP Compaq nx9600 models (includes wireless antenna boards and cab les) 17.0-inch, WSXGA with Brightview 17.0-inch, WSXGA 377219-001 377218-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 7 2. Remov e the wireless antenna cables from the top co ver hole 1 and from the routing channels 2 through which the cables are routed. 3. Disconnect the display cable 3 from the system board. Disconnecting the Dis pla y Cables
5–2 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 4. Remov e the four PM2.0×8.0 scre ws that secure the display assembly to the notebook. R emo v ing the Displa y Sc r e ws
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 9 5. Position the notebook with the rear panel to ward you. Ä CAUT ION: Support the display as sembly w hen r emo v ing the follo wing scr e ws. F a ilure to suppor t t he disp lay assembly can r esul t in d amage to the displa y assembl y and other notebook com ponents. 6. Remov e the four PM2.0×8.0 screws 1 that secure the display assembly to the notebook. 7. Lift the display assembly straight up to remov e it 2 . R emo v ing the Displa y Assembl y Re verse the abo v e procedure to install the display assembly .
5–30 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 1 2 T o p C ove r 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) 2. T urn the notebook upside do wn with the front panel to ward you. Spare P a rt Number Information T op cov ers (include T ouchPad) F or use only on Compaq Presario X6000 notebook models 374751-001 F or use only on HP Compaq nx9600 models 378770-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–31 3. Remov e the se v en PM2.0×8.0 scre ws 1 on the surface of the base enclosure and the four PM2.0×8.0 scre ws 2 in the battery bay . R emo v ing the T op C o v er Sc r ew s
5–3 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 4. T urn the notebook top-side up with the front panel to ward you. 5. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 2 from the system board. 6. Disconnect the display switch module cable 3 from the system board. Disconnecting the T ouchP ad and Displa y L id S w itch Cables
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 3 7. Remov e the four PM2.0×8.0 scre ws that secure the base enclosure to the notebook. R emo v ing the T op C o v er Sc r ew
5–34 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 8. Lift the right side of the top cov e r up and to the left 1 until it detaches from the notebook. 9. Lift the top cov e r straight up 2 to remov e it. R emo v ing the T op C o v er Re verse the abo v e procedure to install the top cov er .
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 5 5 . 1 3 Front P an el LED Board 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) Spare P a rt Number Information F ront panel LED board (includes cable) 378774-001
5–3 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 2. Disconnect the front panel LED board cable 1 from the lo w insertion force (LIF) connector on the system board. 3. Remov e the front panel LED board 2 from the clip in the base enclosure. R emo v ing the F r ont P anel LED Board Re verse the abo v e procedure to install the front panel LED board.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 7 5. 1 4 A u d i o / U S B B o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) h. Front panel LED board (refer to Section 5.13 ) Spare P a rt Number Information A udio/USB board 374761-001 A udio/USB board cable 433822-001
5–3 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 2. Disconnect the audio/USB board cable 1 from the system board. 3. Remov e the two PM2.0×8.0 scre ws 2 that secure the audio/USB board to the base enclosure. 4. Remov e the audio/USB board cable from the base enclosure clips 3 through which it is routed. 5. Remov e the audio/USB board 4 . R emo v ing the A udio/U SB Boar d Re verse the abo ve procedure to install the audio/USB board.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 9 5 . 1 5 Bluetoot h Board 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) Spare P a rt Number Information Broadcomm Bluetooth wireless ca rd (includes cab le) 376651-001
5–40 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 2. Disconnect the Bluetooth board cable 1 from the system board. 3. Remov e the Bluetooth board 4 . R emo v ing the Bluetooth Boar d Re verse the abo v e procedure to install the Bluetooth board.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–41 5. 1 6 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules (refer to Section 5.6 ) ■ Mini PCI communications card (refer to Section 5.7 ) ■ Bluetooth board (refer to Section 5.15 ) ■ Modem board (refer to Section 5.20 ) ■ Heat sink module (refer to Section 5.21 ) ■ Processor (refer to Section 5.22 ) Spare P a rt Number Information F or use on Compaq Presario X6000 models (includes PC Card cage and e xp ansion por t brack et M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM 374711-001 374709-001 374707-001 F or use on HP Compaq nx9600 models M24P with 128 MB RAM M22P with 64 MB RAM 377209-001 377208-001
5–4 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Switch co ver (refer to Section 5.8 ) c. K eyboard (refer to Section 5.10 ) d. Display assembly (refer to Section 5.11 ) e. T op cover (refer to Section 5.12 ) 2. T urn the notebook upside do wn with the front to ward you. 3. Disconnect the fan cable from the system board through the memory module compartment. Disconnecting the F an Cable
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–43 4. T urn the notebook top-side up with the front panel to ward you. 5. Disconnect the follo wing cables from the system board: 1 Left speaker cable 2 Front panel LED board cable 3 Digital dri v e board cable 4 Right speaker cable 5 Audio/USB board cable Disconnecting the S y ste m Boar d Cables , P ar t 1
5–44 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 6. Disconnect the fan cable 1 and the Bluetooth board cable 2 from the system board. Disconnecting the S y ste m Boar d Cables , P ar t 2
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–4 5 7. Position the notebook with the rear panel to ward you. 8. Remov e the follo wing: 1 two HM5.0×9.0 scre w locks on each side of the external monitor connector 2 f i ve PM2.0×8.0 scre ws that secure the system board to the base enclosure 3 two PM2.0×8.0 scre ws that secure the heat sink module to the base enclosure R emo v ing the S yst em Boar d Scr e ws and S cr ew L ocks
5–46 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 9. Position the notebook with the front panel to ward you. 10. Lift the front edge of the system board until it clears the base enclosure 1 . 11. Slide the system board forward at an angle and remo ve it 2 . R emo v ing the S yst em Boar d
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5 –4 7 12. Remov e the R TC battery from the socket on the system board and install it in the socket on the replacement system board. R emo v ing the R T C Battery
5–4 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s ✎ An expansion port brack et and PC Card cage designed specif ically for the Compaq Presario X6000 are included with the replacement system board. Follo w steps 13 through 20 to remov e the e xpansion port bracket and PC Card cage that are already installed on the replacme nt system board and replace them with the bracket and cage designed for the Compaq Presario X6000. 13. Position the system board with the expansion port and PC Card slot to ward you. 14. Remov e the two SM1.5×9.0 shoulder scre ws 1 on each side of the expansion port. 15. Remov e the e xpansion port bracket 2 . R emo v ing the Expansio n P ort Br ac k et 16. Install the replacement expansion port brack et.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–4 9 17. Remov e the two PM1.5×4.0 scre ws 1 and the two PM1.5×14.0 scre ws 2 that secure the PC Card cage to the system board. R emo v ing the P C Car d Cage Sc r e w s
5–5 0 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 18. T urn the system board upside do wn. 19. Lift the PC Card cage straight up to disconnect it from the system board. R emo v ing the P C Car d Cage 20. Install the replacement PC Card cage. Re verse the abo v e procedures to install the system board.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–51 5 . 1 7 Digital Driv e B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) h. System board (refer to Section 5.16 ) Spare P a rt Number Information Digital drive board (includes cab le) 374759-001
5–5 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 2. Remov e the two PM2.0×4.0 scre ws 1 that secure the digital dri v e board to the base enclosure. 3. Remov e the digital dri v e board 2 . R emo v ing the Digit al Dr i ve Boar d Re verse the abo v e procedure to install the digital dri v e board.
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 3 5. 1 8 S p e a ke r s 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: ❏ Optical dri v e (refer to Section 5.5 ) ❏ Memory module compartment cov er (refer to Section 5.6 ) ❏ Mini PCI compartment cov e r (refer to Section 5.7 ) ❏ Switch cov er (refer to Section 5.8 ) ❏ K e yboard (refer to Section 5.10 ) ❏ Display assembly (refer to Section 5.11 ) ❏ T op cover (refer to Section 5.12 ) ❏ System board (refer to Section 5.16 ) ❏ Digital dri v e board (refer to Section 5.17 ) 2. Position the notebook with the rear panel to ward you. Spare P a rt Number Information Left and right speakers 378522-001
5–54 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 3. Remov e the two PM2.0×4.0 scre ws 1 that secure the left speaker to the base enclosure. 4. Remov e the left speaker 3 . R emo v ing the Le ft Speak er
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 5 5. Remov e the PM1.5×3.5 scre w 1 and PM2.0×4.0 scre w 2 that secure the right speaker to the base enclosure. 6. Lift the right side of the right speaker 2 , then slide the speaker to the right to remo v e it 3 . R emo v ing the R igh t Speak er Re verse the abo v e procedure to install the speakers.
5–5 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 9 B as e Enc l osure F ans 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) h. System board (refer to Section 5.16 ) Spare P a rt Number Information Base enclosure middle f an 380029-001 Base enclosure right fan 380028-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 7 2. Remov e the two PM2.0×8.0 scre ws 1 that secure the base enclosure middle fan assembly to the base enclosure. 3. Remov e the three PM2.0×8.0 scre ws 2 that secure the base enclosure right fan assembly to the base enclosure. 4. Remov e the middle 3 and right fans 4 . R emo v ing the Base Enc losur e Fans Re verse the abo v e procedure to install the base enclosure fans.
5–5 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 .20 Modem B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) h. System board (refer to Section 5.16 ) 2. T urn the system board upside do wn with the external monitor connector to ward you. Spare P a rt Number Information Modem board 374758-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 9 3. Remov e the PM2.0×3.0 scre w 1 that secures the modem board to the system board. 4. Remov e the modem board 2 . R emo v ing the Modem Boar d Re verse the abo v e procedure to install the modem board.
5–60 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 .2 1 H eat Sink Modul e 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) h. System board (refer to Section 5.16 ) Spare P a rt Number Information Heat sink module (i ncludes f an and ther mal paste) 380031-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–61 2. Disconnect the fan cable from the system board 1 . 3. According to the 1, 2, 3, 4 sequence stamped into the heat sink module, loosen the four PM2.0×12.0 spring-loaded shoulder scre ws 2 that secure the heat sink module to the system board. 4. Lift the heat sink module and remov e it 3 . ✎ Due to the adhesi v e quality of the thermal paste located between the heat sink module and processor , it may be necessary to mov e the module from side to side to detach the module from the processor . R emo v ing the Heat Sink Module Re verse the abo v e procedure to install the heat sink module.
5–6 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 22 P r o c e s s o r 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remo ve the follo wing components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d. Switch cov er (refer to Section 5.8 ) e. K eyboard (refer to Section 5.10 ) f. Display assembly (refer to Section 5.11 ) g. T op cover (refer to Section 5.12 ) h. System board (refer to Section 5.16 ) i. Heat sink module (refer to Section 5.21 ) Spare P a rt Number Information Intel P entium 4 560 (3.6-GHz) 377213-001 Intel P entium 4 550 (3.4-GHz) 374718-001 Intel P entium 4 540 (3.2-GHz) 374717-001 Intel P entium 4 530 (3.0-GHz) 374716-001 Intel P entium 4 520 (2.8-GHz) 374715-001
Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–6 3 Ä CAUT ION: The pr ocess or r elease ar m is under spr ing tension . Do not let go of the arm w hen remo v ing or installing the pr ocessor . F ailur e to fo llo w this cautio n can r esult in damage to the pr ocess or and s y stem boar d. 2. Slide the tip of the processor release arm to the right 1 until it clears the stop on the socket 2 . 3. Manually swing the arm up and back as far as it will freely go 3 . Disengaging the Pr ocessor R elease Ar m
5–64 Maintenance and Servi ce Guide Re mo val and R eplacement Pr ocedure s 4. Swing the processor socket co v er up and forward 1 . 5. Lift the processor straight up to remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. R emo v ing the Pr ocess or Re verse the abo v e procedure to install theprocessor .
Maintenance and Serv ice Gui de 6–1 6 Spec ifi ca tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height F ront Rear Width Depth 4.46 cm 5.06 cm 39.80 cm 28.29 cm 1.76 in 1.99 in 15.67 in 11.14 in W eight 4.22 kg 9.3 lb Stand-alone power requirements Operating v oltage Operating current 19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W 7.1 A/9.5 A
6–2 Maintenance and Serv ice Gui de Spe cificat ion s T emperature HP Compaq nx9600 Notebook PC Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Compaq Presario X6000 Notebook PC Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min s weep r ate 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min s weep r ate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Ta b l e 6 - 1 Notebook (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA WV A Brightview Displa y Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.197 × 0.197 mm 1680 × 1050 RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal power consumption 4 W Viewing angle /-65° horizontal, /-50° v er tical typical
6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 17.0-inch, WXGA WV A Brightview Displa y Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.259 × 0.259 mm 1280 × 800 RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal power consumption 4 W Viewing angle /-40° horizontal, 20/-40° v er tical typical
Spe cificat ion s Maintenance and Serv ice Gui de 6–5 Ta b l e 6 - 4 Har d Drives, P art 1 100-GB* 100-GB* 80-GB* 80-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A secur ity Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 195,364,233 195,364,233 156,301,488 156,301,488 Disk rotational speed 5400 r pm 4200 r pm 5400 r pm 4200 r pm Operating temperature 5°C to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusi ons apply. Consult Customer Care for details. *1 GB = 1 billion b ytes when ref erring to hard dr iv e storage capacity . Actual accessible capacity is less . † Actual drive specificatio ns ma y differ slightly .
6–6 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 5 Har d Drives, P art 2 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A secur ity Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 117,210,240 117,210,240 78,140,160 Disk rotational speed 7200 r pm 4200 r pm 4200 r pm Operating temperature 5°C to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusi ons apply. Consult Customer Care for details. *1 GB = 1 billion b ytes when ref erring to hard dr iv e storage capacity . Actual accessible capacity is less . † Actual drive specificatio ns ma y differ slightly .
Spe cificat ion s Maintenance and Serv ice Gui de 6–7 Ta b l e 6 - 6 Primary 12-cell, Li-Ion Batter y P ac k Dimensions Height Width Depth We i g h t 2.00 cm 15.80 cm 11.90 cm 0.34 kg 0.79 in 6.22 in 4.69 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 148. V 6.6 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
6–8 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 7 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-R OM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and mult ise ssi on) CD-Bridge Write: CD-R and CD-R W Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and Serv ice Gui de 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full strok e < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 7 24X D VD/CD-R W Combo Drive (Continued)
6–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 8X D VD±R W /R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-R OM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-R W D VD-R and DV D - R W Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and Serv ice Gui de 6–11 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD rate) 5,400 KB/s (1,352 KB/s at 1X D VD r ate) 2,700 KB/s (1,352 KB/s at 1X D VD r ate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 8 8X D VD±R W/R and CD-R W Combo Drive (Continued)
6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 not applicable DMA1* not applicab le DMA2* not applicab le DMA3 not applicable DMA4 Direct memor y access controller DMA5* A v ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and Serv ice Gui de 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K e y or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SM Bus Controller—24C3 Data F ax Modem with Smar tCP IRQ6 Disk ette dr ive IRQ7* P arallel por t IRQ8 System CMOS/real time cloc k IRQ9* Microsoft A CPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek R TL8139 F amily PCI f ast Ether net Controller *Def ault configuration; audio possib le configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
6–14 Maintenance and Serv ice Gui de Spe cificat ion s Hard ware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardb us controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondary IDE channel ✎ PC Cards may assert IRQ3, IRQ4, IR Q5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the se rial port may assert IRQ3 or IRQ4. T able 6-10 System Interrupts (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–15 T able 6-11 System I/O Addresses I/O Address (he x ) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or CPU 040 - 05F Counter/timer registers 044 - 05F Unused 060 K eyboard controller 061 P or t B 062 - 063 Unused 064 K eyboard controller 065 - 06F Unused 070 - 071 NMI enab le/R TC 072 - 07F Unused 080 - 08F DMA page registers 090 - 091 Unused 092 P or t A 093 - 09F Unused 0A0 - 0A1 Interr upt controller no . 2
6–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x ) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Pr imar y fix ed disk controller 1F8 - 200 Unused 201 Jo ystic k (decoded in ESS1688) 202 - 21F Unused 220 - 22F Enter tainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reser v ed seri al por t T able 6-11 System I/O Addresses (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB V GA 3BC - 3BF Reser ved (par allel por t/no EPP suppor t) 3C0 - 3DF V GA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF Inter nal modem 3F0 - 3F7 “A” diskette controller 3F8 - 3FF Serial por t (COM1/def ault) CF8 - CFB PCI configuration inde x register (PCIDIV O-1) CFC - CFF PCI configuration data register (PCIDIV O-1) T able 6-11 System I/O Addresses (Continued)
6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memor y (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System BIOS
Maintenance and Serv ice Gui de A–1 A Co nnec tor P in A ssi gnm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 D ata – 4 Ground
A–2 Maintenance and Serv ice Gui de Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit 5 Unused 2 T ransmit – 6 Receiv e – 3 R eceiv e 7 Unused 4 U nused 8 Unused Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 C omposite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground 12 3 45 6 7
Connec tor P in Assignments Maintenance and Serv ice Gui de A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 R ed analog 9 5 VDC 2 G reen analog 10 Ground 3 Blue analog 11 Monitor detect 4 N ot connected 12 DDC 2B data 5 G round 13 Hor izontal sync 6 G round analog 14 V er tical sync 7 G round analog 15 DDC 2B clock 8 G round analog
A–4 Maintenance and Serv ice Gui de Connec tor P in Assignments Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 U nused 4 Unused 2T i p 5U n u s e d 3 R ing 6 Unused
Connec tor P in Assignments Maintenance and Serv ice Gui de A–5 Ta b l e A - 6 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in
A–6 Maintenance and Serv ice Gui de Connec tor P in Assignments Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel
Maintenance and Serv ice Gui de B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o w er C ord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Po wer cord sets for use in other countries must meet the requirements of the country where the notebook is used.
B–2 Maintenance and Se rvice Gui de P o w er Cor d Set Requir ements Gen eral Requiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible for e v aluation in the country where the po wer cord set will be used. ■ The po wer cord sets must ha ve a minimum current capacity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by each country’ s power system. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the ap pliance inlet on the back of the notebook.
P o w er Cor d Set Requir ement s Maintenance and Serv ice Gui de B–3 Countr y- Spec ifi c Requir ements 3-Conductor P ower Cor d Set Requirements Country Accredited Ag ency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n ME T I 3 The Netherlands KEMA 1 Norwa y NEMK O 1 Sweden SEMK O 1 Switzerland SEV 1
B–4 Maintenance and Se rvice Gui de P o w er Cor d Set Requir ements United Kingdom BSI 1 United States UL 2 ✎ 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of the agency responsible f or e v aluation in the countr y where it will be used. 2. The fle xible cord m ust be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , fle xible cord, an d w all plug must bear a “T” mark and registration nu mber in accordance with the Japanese Dentori Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J a panese Industrial Standard C8303 (7 A, 125 V) configuration. 3-Conductor P ower Cor d Set Requirements (Continued) Country Accredited Ag ency Applicable Note Number
Maintenance and Serv ice Gui de C–1 C Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All scre ws listed in this appendix are a v ailable in the Miscellaneous Scre w Kit, spare part number 374745-001.
C–2 Maint enance and Servi ce Guide Scr e w Listing Phillips M2 . 0×5 . 0 Sc r e w Locati ons Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 One scre w that secures the memor y module compar tment cov er to the notebook (screw is captured on the co v er b y a C clip; documented in Section 5.6 ) 2 F our scre ws that secure the hard dr ive co v er to the notebook (screws are captured on the cov er by C clips; documented in Section 5.3 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–3 Phillips M2 . 5×4.0 Sc re w Locatio ns Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silv er 4 4.0 mm 2.5 mm 4.0 mm Where used: F our scre ws that secure the hard drive frame to the hard driv e (documented in Section 5.3 ) mm
C–4 Maint enance and Servi ce Guide Scr e w Listing Phillips M2 . 0×8.0 Sc re w L ocation Ta b l e C - 3 Phillips PM2.0×8.0 Screw Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: 1 One scre w that secures the optical dr iv e to the notebook (documented in Section 5.5 ) 2 Three screws that secure th e s witch cov er to the notebook (documented in Section 5.8 ) 3 T wo screws that secure th e k e yboard to the notebook (documented in Section 5.10 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–5 Phillips M2 . 0×8.0 S cr ew L ocati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: 1 F our scre ws that secure the di spla y assembly to the notebook (documented in Section 5.11 ) 2 F our scre ws that secure the top cov er to the notebook (documented in Section 5.12 ) mm
C–6 Maint enance and Servi ce Guide Scr e w Listing Phillips M2 . 0×8.0 S cr ew L ocati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used : F our scre ws that secure the displa y assembly to the notebook (documented in Section 5.11 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–7 Phillips M2 . 0×8.0 S cr ew L ocati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: Ele v en screws that secure the top co v er to the notebook (documented in Section 5.12 ) mm
C–8 Maint enance and Servi ce Guide Scr e w Listing Phillips M2 . 0×8.0 S cr ew L ocati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the a udio/USB board to the notebook (documented in Section 5.14 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–9 Phillips M2 . 0×8.0 Sc re w L ocation Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: Se v en scre ws that secure the system board to the notebook (documented in Section 5.16 ) mm
C–10 Maintenance and Serv ice Gui de Scr e w Listing Phillips M2 . 0×8.0 S cr ew L ocati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the base enclosure small f an to the notebook (documented in Section 5.19 ) 2 Three screws that secure the base enclosure large f an to the notebook (documented in Section 5.19 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–11 Phillips M2 . 0×3 . 0 Sc r e w L ocatio ns Ta b l e C - 4 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 4 3.0 mm 2.0 mm 4.0 mm Where used: Three screws that secure the LED board to the notebook (documented in Section 5.9 ) mm
C–12 Maintenance and Serv ice Gui de Scr e w Listing Phillips M2 . 0×3 . 0 Sc r e w L ocatio ns Ta b l e C - 4 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 4 3.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem board to the notebook (documented in Section 5.20 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–13 H ex S ocket H M 5. 0× 9 .0 Screw Lo ck Lo ca t io n s Ta b l e C - 5 Hex Soc ket HM5.0×9.0 Screw Loc k Color Qty . Length Thread Head Width Silv er 2 9.0 mm 2.5 mm 5.0 mm Where used: T wo scre w locks that secure t he system board to the notebook (documented in Section 5.16 ) mm
C–14 Maintenance and Serv ice Gui de Scr e w Listing Phillips M2 . 0×4.0 S cr ew L ocati ons Ta b l e C - 6 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silv er 5 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the digi tal drive board to the notebook (documented in Section 5.17 ) 2 T wo screws that secure the left speak er to the notebook (documented in Section 5.18 ) 3 One scre w that secures the ri ght speak er to the notebook (documented in Section 5.18 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–15 Slotted M1. 5×9 .0 Shoulder S cr ew L ocatio n Ta b l e C - 7 Slotted SM1.5×9.0 Shoulder Screw Color Qty . Length Thread Head Width Silv er 2 9.0 mm 1.5 mm 2.0 mm Where used: T wo scre ws that secure the e xpansion po r t brack et to the system board on Compaq Presario X6000 no tebooks (documented in Section 5.16 ) mm
C–16 Maintenance and Serv ice Gui de Scr e w Listing Phillips M1. 5×4. 0 Sc r e w L ocation Ta b l e C - 8 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Silv er 2 4.0 mm 1.5 mm 4.0 mm Where used: T wo scre ws that secure the PC Ca rd cage to the system board on Compaq Presario X6000 no tebooks (documented in Section 5.16 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–17 Phillips M1. 5×14. 0 Sc r e w L ocation Ta b l e C - 9 Phillips PM1.5×14.0 Screw Color Qty . Length Thread Head Width Black 2 14.0 mm 1.5 mm 4.0 mm Where used: T wo scre ws that secure the PC Ca rd cage to the system board on Compaq Presario X6000 no tebooks (documented in Section 5.16 ) mm
C–18 Maintenance and Serv ice Gui de Scr e w Listing P h i l l i p s M 1 .5 × 3.5 S crew Lo c a t io n T able C-10 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silv er 1 3.5 mm 1.5 mm 3.5 mm Where used: One screw that secures the ri ght speake r to the notebook (documented in Section 5.18 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–19 Phillips M2 . 0×12 . 0 Spr ing-Loaded Shoulder Sc r e w L ocations T able C-11 Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw Color Qty . Length Thread Head Width Silv er 4 12.0 mm 2.0 mm 6.0 mm Where used: F our scre ws that secure the heat sink module to the notebook (documented in Section 5.21 ) mm
Maintenance and Serv ice Gui de Inde x–1 Ind e x 1394 port 1–7 A AC adapter, spare part numbers 3–13 , 3–19, 3–22 arrow keys 1–11 audio troubleshooting 2–21 audio/USB board removal 5–37 spare part number 3–5, 3–20 , 5–37 audio/USB board cable, spare part number 3–5 , 3–22 , 5–37 audio-in (microphone) jack location 1–8 pin assignments A–5 audio-out (headphone) jack location 1–8 pin assignments A–6 B base enclosure, spare part number 3–7, 3–20 battery bay 1–17 battery light 1–5 battery pack removal 5–5 spare part number 3–9 , 3–22 , 5–5 specifications 6–7 battery pack release latch 1–17 Bluetooth board removal 5–39 spare part number 3–5 , 3–20 , 5–39 bottom components 1–16 C cables, service considerations 4–2 caps lock key 1–11 caps lock light 1–12 CD-ROM drive OS not loading 2–20 precautions 4–3 components bottom 1–16 front 1–5 keyboard 1–9, 1–10 left-side 1–8 rear 1–8 right-side 1–6
Inde x–2 Maintenance and Serv ice Guide Inde x top 1–14 upper keyboard 1–12 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 connector pin assignments external monitor A–3 headphone A–6 microphone A–5 monitor A–3 RJ-11 (modem) A–4 RJ-45 (network) A–2 S-Video-out A–2 Universal Serial Bus (USB) A–1 connectors, service considerations 4–2 D design overview 1–18 digital drive bay 1–7 digital drive board removal 5–51 spare part number 3–7, 3–11 , 3–20 , 5–51 digital drive eject button 1–7 Digital Media Slot 1–6 disassembly sequence chart 5–3 diskette drive, OS not loading 2–19 diskette drive, USB, spare part number 3–11 display assembly removal 5–26 spare part numbers 3–3, 3–20 , 3–21 , 5–26 specifications 6–3, 6–4 display release button 1–5 DMA specifications 6–12 drive activity light 1–5 drives, preventing damage 4–3 Dual Format, Double Layer optical drive, spare part number 3–7, 3–22 , 5–11 Dual Format, Light Scribe optical drive, spare part number 3–7, 3–22 , 5–11 DVD/CD-RW Combo Drive spare part number 3–7 , 3–11 , 3–19 , 3–21 , 5–11 specifications 6–8 DVD±RW/R and CD-RW Combo Drive spare part number 3–7 , 3–11 , 3–19 , 3–21 , 5–11 specifications 6–10 DVD-ROM drive OS not loading 2–20 precautions 4–3 E electrostatic discharge 4–4, 4–8 exhaust vents 1–8, 1–9 , 1–12, 1–16 expansion base, troubleshooting 2–14 expansion port 2 1–7
Inde x Maintenance and Serv ice Gui de Inde x–3 ExpressCard slot 1–6 external monitor port location 1–9 pin assignments A–3 F f1 to f12 keys 1–11 fan locations 1–17 removal 5–56 spare part numbers 3–5, 3–22 , 5–56 features 1–2 feet locations 5–10 flowcharts, troubleshooting no audio 2–21, 2–22 no network/modem connection 2–26 no OS loading 2–15 no OS loading from CD-ROM/DVD-ROM Drive 2–20 no OS loading from diskette drive 2–19 no OS loading from hard drive 2–16, 2–17, 2–18 no power 2–8, 2–10, 2–11 no video 2–12, 2–13 nonfunctioning device 2–23 nonfunctioning expansion base 2–14 nonfunctioning keyboard 2–24 nonfunctioning pointing device 2–25 OS not loading 2–15 fn key 1–11 front components 1–5 front panel LED board removal 5–35 spare part number 3–9 , 3–22 , 5–35 G grounding equipment and methods 4–7 H hard drive OS not loading 2–16 precautions 4–3 removal 5–7 spare part numbers 3–7, 3–11 , 3–19 , 3–21 , 3–22 specifications 6–5, 6–6 hard drive bay 1–17 hard drive cover removal 5–7 headphone jack location 1–8 pin assignments A–6 headset, spare part number 3–13 , 3–17 heat sink module removal 5–60 spare part number 3–5 , 3–22 , 5–60
Inde x–4 Maintenance and Serv ice Guide Inde x I I/O address specifications 6–15 interrupt specifications 6–13 K keyboard removal 5–22 spare part numbers 3–3, 3–19 , 3–21 , 5–22 troubleshooting 2–24 keyboard components 1–9, 1–10 keypad keys 1–11 L label area 1–17 LED board removal 5–21 spare part number 3–3, 3–22 , 5–21 left-side components 1–8 Logo Kit, spare part numbers 3–13 , 3–19 , 3–22 M mass storage devices, spare part numbers 3–10 memory map specifications 6–18 memory module removal 5–13 spare part numbers 3–9, 3–18 , 3–19 , 5–13 memory module compartment 1–17 memory module compartment cover removal 5–14 Memory Reader 1–6 Memory Reader light 1–15 microphone jack location 1–8 pin assignments A–5 Mini PCI communications card removal 5–16 spare part numbers 3–9, 3–17 , 3–20 , 5–16 Mini PCI compartment 1–17 Miscellaneous Plastics Kit components 3–9, 3–12, 3–19 spare part number 3–9 , 3–19 Miscellaneous Screw Kit, spare part number 3–13 modem board removal 5–58 spare part number 3–5 , 3–20 , 5–58 modem jack location 1–7 pin assignments A–4 modem, troubleshooting 2–26 monitor port location 1–9 pin assignments A–3 mouse, spare part number 3–13 , 3–16
Inde x Maintenance and Serv ice Gui de Inde x–5 N network jack location 1–7 pin assignments A–2 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14, 2–23 notebook feet locations 5–10 notebook specifications 6–1 num lock key 1–11 num lock light 1–13 O operating system not loading, troubleshooting 2–15 optical drive location 1–8 OS not loading 2–20 removal 5–11 spare part numbers 3–7, 3–11 , 3–19 , 3–21 , 5–11 P packing precautions 4–5 PC Card eject buttons 1–7 PC Card slots 1–7 plastic parts 4–2 pointing device, troubleshooting 2–25 power connector 1–9 power cord set requirements B–2 spare part numbers 3–14, 3–15 , 3–16 , 3–17 , 3–18 power management features 1–4 power, troubleshooting 2–8 power/standby button 1–13 power/standby light 1–5 processor removal 5–62 spare part numbers 3–5, 3–18 , 3–20 , 5–62 R rear components 1–8 removal and replacement preliminaries 4–1 removal and replacement procedures 5–1 right-side components 1–6 RJ-11 (modem) jack location 1–7 pin assignments A–4 RJ-45 (network) jack location 1–7 pin assignments A–2 S Screw Kit, spare part number 3–13 , 3–19 screw listing C–1 security cable slot 1–9 serial number 3–1, 5–2 service considerations 4–2 speakers location 1–5 removal 5–53 spare part number 3–7 , 3–21 , 5–53 specifications battery pack 6–7 display 6–3, 6–4
Inde x–6 Maintenance and Serv ice Guide Inde x DMA 6–12 DVD/CD-RW Combo Drive 6–8 DVD±RW/R and CD-RW Combo Drive 6–10 hard drive 6–5, 6–6 I/O addresses 6–15 interrupts 6–13 memory map 6–18 notebook 6–1 static shielding materials 4–8 S-Video-out jack location 1–9 pin assignments A–2 switch cover removal 5–18 spare part numbers 3–3, 3–20 , 3–21 , 3–22 , 5–18 system board removal 5–41 spare part numbers 3–5, 3–18 , 3–20 , 5–41 system memory map 6–18 T tools required 4–1 top components 1–14 top cover removal 5–30 spare part numbers 3–5, 3–20 , 3–22 , 5–30 TouchPad 1–15 TouchPad button 1–15 TouchPad left/right buttons 1–15 TouchPad left/right scroll zone 1–15 TouchPad light 1–15 TouchPad up/down scroll zone 1–15 transporting precautions 4–5 troubleshooting audio 2–21 Computer Setup 2–1 expansion base 2–14 flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS not loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 U Universal Serial Bus (USB) port location 1–7, 1–8, 1–9 pin assignments A–1 upper keyboard components 1–12 USB travel mouse, spare part number 3–13, 3–16 V video troubleshooting 2–12 volume button 1–13
Inde x Maintenance and Serv ice Gui de Inde x–7 W Windows applications key 1–11 Windows logo key 1–11 wireless button 1–13 wireless light 1–5 workstation precautions 4–6