HP Compaq Presario M2000 Maintenance And Service Manual

Main tenan ce and Ser vice Gu id e HP P a v ili on z e2000 Notebook P C C ompaq Pr es ar i o M2000 Noteboo k P C Doc ument P ar t Number : 3 7 7 6 08-001 F ebruar y 200 5 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
© Copyright 2005 He wlett-P ackard Dev elopment Compan y , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark o wned by its proprietor and used by He wlett-P ackard Company under licen se. SD Logo is a trademark of its proprietor . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and S erv ice Gui de HP P a v ilio n z e2000 No tebook P C Compaq Pr esar io M2000 Notebook P C F irst E diti on: F ebruary 2005 Document P ar t Number: 3 7 7 60 8-00 1
Maintenance and S ervi ce Guide iii Cont e nt s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31 2 Troubleshooting 2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14 3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–18 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
i v Maintenance and S ervi ce Guide Cont en ts 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13 5.7 Mini PCI Communications Card . . . . . . . . . . . . . . . 5–16 5.8 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22 5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28 5.12 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33 5.13 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–39 5.14 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41 5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43 5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–45 5.17 Battery Connector Board. . . . . . . . . . . . . . . . . . . . 5–47 5.18 Power Connector Board . . . . . . . . . . . . . . . . . . . . 5–50 5.19 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–52 5.20 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54 5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index
Maintenance and S ervi ce Guide 1–1 1 Pr oduc t D esc ription The HP Pa vilion ze2000 Notebook PC 1 and the Compaq Presario M2000 Notebook PC 2 of fer adv anced modularity , Intel® Mobile Pentium® M and Celeron® processors, and extensi ve multimedia support. HP P a v ilio n z e2000 and C ompaq Pr esar io M2000
1–2 Maintenance and Serv ice Gui de Product D escr ipt ion 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” notebook models. A model is considered to be full-featured if it has 3 Uni v ersal Serial Bus ports and the follo wing components: ■ S-V ideo-out jack ■ Expansion port 2 ■ 6-in-1 Digital Media Reader sl ot or 6-in-1 Memory Reader slot A notebook model is considered to be defeatured if it has only 2 Uni v ersal Serial Bus ports and none of the components in the preceding list. ■ The follo wing processors are a v ailable, v arying b y notebook model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side b us (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏ Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB ❏ Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB ❏ Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB ✎ Full-featured models feature both Intel Pentium M and Celeron M processors. Defeatured models feature only Celeron M processors. ■ 15.0-inch XGA (1024 × 768) TFT display with ov er 16.7 million colors ■ 80-, 60-, or 40-GB high-capacity hard dri v e, v arying by notebook model
Product D escr ipt ion Maintenance and S ervi ce Guide 1–3 ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® W indows® XP Home Edition or W indo ws XP Professional, v arying b y notebook model ■ Full-size W indows k eyboard with embedded numeric k eypad ■ T ouchPad pointing de vice with on b utton and dedicated vertical scroll re gion ■ Integrated 10Base-T/100 Base-TX Ethernet local area network (LAN) netw ork interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN de vice ■ Support for one T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers with v olume up and do wn b uttons ■ Support for the follo wing optical dri v es: ❏ 8X D VD-R OM Dri v e ❏ 24X D VD/CD-R W Combo Driv e ❏ 8X D VD±R W/R and CD-R W Combo Driv e ❏ 24X CD-R OM Driv e (Compaq Presario M2000 notebooks only) ■ Connectors: ❏ External monitor port ❏ Uni versal Serial Bus (USB) v . 2.0 (up to 3 ports) ❏ RJ-11 (modem) jack ❏ RJ-45 (network) jack ❏ Audio-out (headphone) jack
1–4 Maintenance and Serv ice Gui de Product D escr ipt ion ❏ Audio-in (microphone) jack ❏ Po wer ❏ IEEE 1394 digital port ❏ S-V ideo-out jack (select models only) ❏ Expansion port 2 ❏ 6-in-1 Digital Media Reader slot (select models only) ❏ 6-in-1 Memory Reader slot (select models only) 1 .2 Reset ting t h e Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more information). 2. Remov e the real time clock (R TC) battery (refer to Section 5.21, “System Board, ” for more information). 3. W ait approximately 5 minutes. 4. Replace the R TC battery and reassemble the notebook. 5. Connect A C power to the notebook. Do not reinsert an y battery packs at this time. 6. T urn on the notebook. All passwords and all CMOS settings ha v e been cleared.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The notebook comes with po wer management features that extend battery operating time and conserv e po wer . The notebook supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting the le v el of performance ■ Battery calibration ■ Lid switch standby/resume ■ Po wer/standby b u tton ■ Adv anced Conf iguration and Po wer Management (A CPM) compliance 1 .4 External Com ponen ts The external components on the front of the HP P a vilion ze2000 notebook are sho wn belo w and described in T able 1-1. F r ont Com ponents , HP P a v ili on z e2000
1–6 Maintenance and Serv ice Gui de Product D escr ipt ion Ta b l e 1 - 1 Fr ont Components HP P a vilion ze2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional inter nal wireless de vices, such as a WLAN and/or a Bluetooth® de vice (select models only), are tur ned on. 3 P ower/standb y light ■ On: Notebook is tur ned on. ■ Blinking: Notebook is in standby . ■ Off: Notebook is off . 4 IDE (Integr ated Drive Electronics) drive light On or blinking: The internal hard drive or an optical drive is being accessed. 5 Batter y light ■ On: The batter y pack is charging. ■ Blinking: The batter y pack has reached a low-battery condition. ■ Off: The batter y pack is fully charged or not inser ted. 6 Displa y release b utton Opens the notebook. 7A u d i o - i n (microphone) jack Connects an optional monaural (single sound channel) microphone. 8A u d i o - o u t (headphone) jack Connects optional headphones or pow ered stereo speake rs. Also connects the audio function of an audio/v ideo de vice such as a tele vision or VCR.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–7 The external components on the front of the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-2. F r ont Com ponents , C ompaq Pr es ar io M2000
1–8 Maintenance and Serv ice Gui de Product D escr ipt ion Ta b l e 1 - 2 Fr ont Components Compaq Presario M2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional inter nal wireless de vices, such as a WLAN and/or a Bluetooth de vice (select models only), are tur ned on. 3 P ower/standb y light ■ On: Notebook is tur ned on. ■ Blinking: Notebook is in standby . ■ Off: Notebook is off . 4 IDE (Integr ated Drive Electronics) drive light On or blinking: The internal hard drive or an optical drive is being accessed. 5 Batter y light ■ On: The batter y pack is charging. ■ Blinking: The batter y pack has reached a low-battery condition. ■ Off: The batter y pack is fully charged or not inser ted. 6 Displa y release b utton Opens the notebook. 7A u d i o - i n (microphone) jack Connects an optional monaural (single sound channel) microphone. 8A u d i o - o u t (headphone) jack Connects optional headphones or pow ered stereo speake rs. Also connects the audio function of an audio/v ideo de vice such as a tele vision or VCR.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–9 The external components on the right side of the HP P a vilion ze2000 notebook are sho wn belo w and described in T able 1-3. R igh t -Si de Co mponents , HP P a v ilion z e2000
1–10 Maintenance and Serv ice Gui de Product D escr ipt ion Ta b l e 1 - 3 Right-Side Components HP P a vilion ze2000 Item Component Function 1 USB por ts (1 or 2 depending on the notebook model) Connect an optional USB de vice. 2 6-in-1 Digital Media Reader slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select models only) Connects an optional 1394a de vice such as a scanner , digital camera, or digital camcorder . 4 6-in-1 Digital Media Reader light (select models only) On: A digital memor y card is being accessed. 5 Optical drive Suppor ts an optical disc. 6S - V i d e o - o u t j a c k (select models only) Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , projector , or video capture card. 7 Security cable slot Attaches an op tional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents ma y not pre v ent a product from being mishandled or stolen.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–11 The external components on the right side of the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-4. R igh t -Si de Co mponents , C ompaq Pr es ari o M2000
1–12 Maintenance and Serv ice Gui de Product D escr ipt ion Ta b l e 1 - 4 Right-Side Components Compaq Presario M2000 Item Component Function 1 USB por ts (1 or 2 depending on the notebook model) Connect optional USB de vices. 2 6-in-1 Memor y Reader slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select models only) Connects an optional 1394a de vice such as a scanner , digital camera, or digital camcorder . 4 6-in-1 Memor y Reader light (select models only) On: A digital memor y card is being accessed. 5 Optical drive Suppor ts an optical disc. 6S - V i d e o - o u t j a c k (select models only) Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , projector , or video capture card. 7 Security cable slot Attaches an op tional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents ma y not pre v ent a product from being mishandled or stolen.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–13 The external components on the left side of the HP P a vilion ze2000 notebook are sho wn belo w and described in T able 1-5. Left-Side Component s, HP P av ilion z e2000
1–14 Maintenance and Serv ice Gui de Product D escr ipt ion Ta b l e 1 - 5 Left-Side Components HP P a vilion ze2000 Item Component Function 1 P ower connector Connects an A C adapter cab le. 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the notebook to an optional doc king de vice. 4 RJ-45 jack Connects an optional network cable . 5 RJ-11 jack Connects the modem cable . 6 USB por t Connects an optional USB de vice. 7 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. 8 PC Card eject button Ejects an optional PC Card from the PC Card slot. *The notebook has only one e xpansion por t. The ter m e xpansion por t 2 describes the type of expansion por t.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–15 The external components on the left side of the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-6. Le ft -Si de Co mponents , Co mpaq Pr esar i o M2000
1–16 Maintenance and Serv ice Gui de Product D escr ipt ion Ta b l e 1 - 6 Left-Side Components Compaq Presario M2000 Item Component Function 1 P ower connector Connects an A C adapter cab le. 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the notebook to an optional doc king de vice. 4 RJ-45 (network) jack Connects an optional network cable . 5 RJ-11 (modem) jack Conn ects the modem cab le. 6 USB por t Connects an optional USB de vice. 7 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. 8 PC Card eject button Ejects an optional PC Card from the PC Card slot. *The notebook has only one e xpansion por t. The ter m e xpansion por t 2 describes the type of expansion por t.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–17 The external components on the rear panel of the HP P a vilion ze2000 notebook are sho wn belo w and described in T able 1-7. R ear P anel Co mponents , HP P a v ilion z e2000 Ta b l e 1 - 7 Rear P anel Components HP P a vilion ze2000 Item Component Function 1 Batter y ba y Holds a batter y pac k. 2 Exhaust v ent Pro vides airflo w to cool inter nal components. Ä T o pre v ent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs or clothing, to bloc k airflo w .
1–18 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on th e rear panel of the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-8. R ear P anel Co mponents , Co mpaq Pr esar i o M2000 Ta b l e 1 - 8 Rear P anel Components Compaq Presario M2000 Item Component Function 1 Batter y ba y Holds a batter y pac k. 2 Exhaust v ent Pro vides airflo w to cool inter nal components. Ä T o pre v ent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs or clothing, to bloc k airflo w .
Product D escr ipt ion Maintenance and S ervi ce Guide 1–19 The notebook ke yboard components on the HP P avilion ze2000 notebook are sho wn belo w and described in T able 1-9. K ey boar d C ompo nents , HP P a v ilio n z e2000
1–20 Maintenance and Serv ice Gui de Product D escr ipt ion T able 1-9 Ke yboar d Components HP P a vilion ze2000 Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys perf orm additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and turns on the caps loc k light. 3 fn ke y Combines with other ke ys to perf orm system tasks. F or example , pressing fn f7 decreases screen brightness. 4 Windows logo k e y Displa ys the Windows Star t menu. 5W i n d o w s applications ke y Displa ys a shor tcut menu f or items beneath the pointer . 6 Arrow k e ys Mov es the cursor around the screen. 7 K e ypad k e ys (15) Can be used lik e the ke ys on an e xternal numeric ke ypad. 8 num lock k ey On: Enables n umeric lock, turns on the embedded numeric ke ypad, and turns on the num loc k light.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–21 The notebook ke yboard components on the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-10. K ey boar d C ompo nents , Co mpaq Pr esar io M2000
1–2 2 Maintenance and Serv ice Gui de Product D escr ipt ion T able 1-10 Ke yboar d Components Compaq Presario M2000 Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the Fn key , t he function ke ys perf or m additional tasks as hotke ys . 2 caps lock ke y Enables caps loc k and turns on the caps loc k light. 3 Fn ke y Combines with other ke ys to perf orm system tasks. F or example , pressing Fn F7 decreases screen brightness. 4 Windows logo k e y Displa ys the Windows Star t menu. 5W i n d o w s applications ke y Displa ys a shor tcut menu f or items beneath the pointer . 6 Arrow k e ys Mov e the cursor around the screen. 7 K e ypad k e ys (15) Can be used like the k e ys on an e xternal numeric ke ypad. 8 num lock k ey Enables n umeric lock, tur ns on the embedded numeric ke ypad, and turns on the num loc k light.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–2 3 The notebook top components on the HP Pa vilion ze2000 notebook are sho wn belo w and described in T able 1-11. T op Co mponents , HP P a v ilio n z e2000 T able 1-11 T op Components HP P a vilion ze2000 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right b uttons on an e xter nal mouse. 2 T ouchP ad Mov es the pointer . 3 Caps lock light On: Caps lock is on. 4 Displa y s witch If the notebook is closed while on, initiates standby .
1–2 4 Maintenance and Serv ice Gui de Product D escr ipt ion 5 P ower/standb y bu tton When the notebook is ■ Off , press to turn on the notebook. ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standb y . ■ In hiber nation, briefly press to restore from hiber nation. ✎ If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the notebook. 6 V olume do wn b utton Decreases system v olume . 7 V olume m ute button Mute light Mutes or restores v olume. On: V olume is m uted. 8 V olume up b utton Increases system v olume. 9 Wireless b utton (select models only) T urns the wireless functi onality on or off but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. 10 Num loc k light On: Num lock or the embedded k e ypad is on. 11 6-in-1 Digital Media Reader light (select models only) On: A digital memor y card is being accessed. 12 T ouchP ad ver tical scrolling region Scrolls upward or do wnwa rd. T able 1-11 T op Components HP P a vilion ze2000 (Continued) Item Component Function
Product D escr ipt ion Maintenance and S ervi ce Guide 1–2 5 The top components on the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-12. T op Compo nents , Compaq Pr esar io M2000 T able 1-12 T op Components Compaq Presario M2000 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right b uttons on an e xter nal mouse. 2 T ouchP ad Mov es the pointer . 3 Caps lock light On: Caps lock is on. 4 Displa y s witch If the notebook is closed while on, initiates standby .
1–2 6 Maintenance and Serv ice Gui de Product D escr ipt ion 5 Wireless light (a v ailable on select models) On: One or more optional inter nal wireless de vices, such as a WLAN and/or a Bluetooth® de vice (select models only), are tur ned on. 6 P ower/standb y bu tton When the notebook is ■ Off , press to turn on the notebook. ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standb y . ■ In hiber nation, briefly press to restore from hiber nation. ✎ If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the notebook. 7 V olume do wn b utton Decreases system v olume . 8 V olume up b utton Increases system v olume. 9 V olume m ute button Mute light Mutes or restores v olume. On: V olume is m uted. 10 Num loc k light On: Num lock or the embedded k e ypad is on. 11 6-in-1 Memor y Reader light (select models only) On: A digital memor y card is being accessed. 12 T ouchP ad ver tical and horizontal scroll regions Scroll upward or do wnwa rd and left or right. T able 1-12 T op Components Compaq Presario M2000 (Continued) Item Component Function
Product D escr ipt ion Maintenance and S ervi ce Guide 1–2 7 The external components on the bottom of the HP P a vilion ze2000 notebook are sho wn belo w and described in T able 1-13. Bottom Co mponents , HP P a v ilio n z e2000 T able 1-13 Bottom Components HP P a vilion ze2000 Item Component Function 1 Batter y ba y Holds a batter y pac k. 2 Batter y pack release latch Releases a batter y pack from the batter y ba y . 3 Memor y module compar tment Contains two memory slots that suppor t replaceable memory modules. The number of preinstalled memor y modules v aries by notebook model.
1–2 8 Maintenance and S ervi ce Guide Product D escr ipt ion 4 Exhaust v ents (4) Provide airflo w to cool inter nal components. Ä T o pre v ent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs or clothing, to b lock airflow . 5 Optical drive Suppor ts an optical disc. 6 Label area Contains the notebook serial number and other applicab le regulator y labels. 7 Mini PCI compar tment Holds an optional wireless LAN de vice. Ä T o pre vent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your notebook b y the gov ernmental agency that regulates wireless de vices in y our countr y . If you install a de vice and then receiv e a warning message, remov e the de vice to restore notebook functionality . Then contact Customer Care. 8 Hard drive ba y Holds the inter nal hard drive . T able 1-13 Bottom Components HP P a vilion ze2000 (Continued) Item Component Function
Product D escr ipt ion Maintenance and S ervi ce Guide 1 –2 9 The external components on the bottom of the Compaq Presario M2000 notebook are sho wn belo w and described in T able 1-14. Bottom C omponen ts, C ompaq Pr esar io M2000 T able 1-14 Bottom Components Compaq Presario M2000 Item Component Function 1 Batter y ba y Holds a batter y pac k. 2 Batter y pack release latch Releases a batter y pack from the batter y ba y . 3 Memor y module compar tment Contains two memory slots that suppor t replaceable memory modules. The number of preinstalled memor y modules v aries by notebook model.
1–30 Maintenance and Serv ice Gui de Product D escr ipt ion 4 Exhaust v ents (4) Provide airflo w to cool inter nal components. Ä T o pre v ent o v erheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs or clothing, to b lock airflow . 5 Optical drive Suppor ts an optical disc. 6 Label area Contains the notebook serial number and other applicab le regulator y labels. 7 Mini PCI compar tment Holds an optional wireless LAN de vice. Ä T o pre vent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your notebook b y the gov ernmental agency that regulates wireless de vices in y our countr y . If you install a de vice and then receiv e a warning message, remov e the de vice to restore notebook functionality . Then contact Customer Care. 8 Hard drive ba y Holds the inter nal hard drive . T able 1-14 Bottom Components Compaq Presario M2000 (Continued) Item Component Function
Product D escr ipt ion Maintenance and S ervi ce Guide 1–31 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. The system board provides the follo wing device connections: ■ Memory module ■ Mini PCI communications de vices ■ Hard dri v e ■ Display ■ K e yboard and T ouchPad ■ Audio ■ Intel Pentium M and Celeron M processors ■ Fan ■ PC Card Ä CA UTION: T o prope rl y v entilate the no tebook, allo w at least a 7 .6 -cm (3-inc h) clear ance on the left and ri ght side s of the noteboo k. The notebook uses an electric fan for v entilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are af fected b y high external temperatures, system po wer consumption, po wer management/battery conserv ation conf igurations, battery fast char ging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the notebook.
Maintenance and S ervi ce Guide 2–1 2 T roubl es hooting Å W ARN IN G: Onl y author i z ed techni c ians tr ained by HP should r epair this equipmen t . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w onl y subas sembl y-/module -lev el r epair . Beca use o f the comple x ity of the indi v idual boar ds and suba ssembli es , do not attempt to mak e r epair s at the componen t lev el or modif i cations t o an y prin ted w ir ing boar d. Im pr oper r epairs can c r eate a safety ha z ard . An y indicati on of component r eplacement or prin ted w ir ing board modif icati on may v o id an y warr ant y or e xc hange allo w ances . 2. 1 Com pu ter Setup Computer Setup is a system information and customization utility that can be used e ven when the operating system is not w orking or will not load. This utility includes settings that are not a v ailable in W indows. Using C ompu ter Setup Information and settings in Computer Setup are accessed from the Main, Security , Adv anced, or T ools menus: 1. T urn on or restart the notebook. Press f10 while the F10 = R OM-Based Setup message is displayed in the lo wer -left corner of the screen. ❏ T o change the language, use the cursor control ke ys to na vigate to the Adv anced menu. ❏ T o vie w navig ation information, press f1 . ❏ T o return to the Computer Setup menu, press esc .
2–2 Maintenance and Serv ice Gui de T r oubleshooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the notebook: ❏ Select Exit > Exit Sa ving Changes, and then press enter . – or – ❏ Select Exit > Exit Discarding Changes, and then press enter . – or – ❏ Select Exit > Load Setup Defaults, and then press enter . 4. When you are prompted to conf irm your action, press f10 . Selec ting from t he Main M enu Ta b l e 2 - 1 Main Menu Select T o Do This System Inf or mation ■ Change the system time and system date. ■ Vie w identification inf or mation about the notebook. ■ Vie w specification inf or mation about the processor , memor y and cache size, and system ROM.
T ro ubleshooting Maintenance and S ervi ce Guide 2–3 Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assw ord Enter , chan ge, or delete an Administr ator pass word. P ower-on P assw ord Enter , change, or delete a pow er-on pass word. DriveLoc k P ass words Enable/disab le DriveLoc k; change a DriveLoc k user or master pass word. ✎ DriveLock Settings are accessible only when you enter Comput er Setup by turning on (not restarting) the notebook. P ass w ord Options (P ass w ord options can be selected only when a power-on pass word has been set.) Enable/disab le: ■ QuickLoc k ■ QuickLoc k on standb y ■ QuickBlank ✎ To enable QuickLock on standby or QuickBlank, you must first enable QuickLock. De vice Security Enable/disab le: ■ Diskette driv e star tup* ■ CD-ROM or disk ette star tup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. *Not applicable to SuperDisk LS-120 driv es.
2–4 Maintenance and Serv ice Gui de T r oubleshooting Selec ting from th e Ad v anced Menu Selec ting fr om t he T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the system. Accessibility Options Allows electron ic and inf or mation technolog y to be accessib le to people with varying ranges of abilities. Video Memor y Displa ys the amount of video memor y av ailable on the notebook. Ta b l e 2 - 4 To o l s M e n u Select T o Do This Hard Drive Self T est Run a quic k co mprehensiv e self test on hard drives in the system that suppor t the test f eatures.
T ro ubleshooting Maintenance and S ervi ce Guide 2–5 2.2 T r oubl eshooting Flo wc h ar ts Ta b l e 2 - 5 T roub leshooting Flowc har ts Overview Flowchart Description 2.1 “Flowchar t 2.1—Initial T roubleshooting” 2.2 “Flowchar t 2.2—No P ower , P a r t 1” 2.3 “Flowchar t 2.3—No P ower , P a r t 2” 2.4 “Flowchar t 2.4—No P ower , P a r t 3” 2.5 “Flowchar t 2.5—No P ower , P a r t 4” 2.6 “Flowchar t 2.6—No Video , P ar t 1” 2.7 “Flowchar t 2.7—No Video , P ar t 2” 2.8 “Flowchar t 2.8—Nonfunctioning Do c king De vice (if applicab le)” 2.9 “Flowchar t 2.9—No Operating System (OS) Loading” 2.10 “Flowchar t 2.10—No OS Loading, Hard Drive , P ar t 1” 2.11 “Flowchar t 2.11—No OS Loading, Hard Drive , P ar t 2” 2.12 “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3” 2.13 “Flowchar t 2.13—No OS Loading, Disk ette Dr iv e”
2–6 Maintenance and Serv ice Gui de T r oubleshooting Flowchart Description 2.14 “Flowchar t 2.14—No OS Loading, Optical Drive” 2.15 “Flowchar t 2.15—No A udio , P ar t 1” 2.16 “Flowchar t 2.16—No A udio , P ar t 2” 2.17 “Flowchar t 2.17—Nonfunctioning De vice” 2.18 “Flowchar t 2.18—Nonfunctioning K eyboard” 2.19 “Flowchar t 2.19—Nonfunctioning P ointing Device” 2.20 “Flowchar t 2.20—No Network/Modem Connection” Ta b l e 2 - 5 T roub leshooting Flowc harts Over view (Continued)
T ro ubleshooting Maintenance and S ervi ce Guide 2–7 Flo wc h ar t 2. 1—Initial T r oub leshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunction ing Device.” Go to “Flowchart 2.2—No Po we r , Pa rt 1 .” Go to “Flowchart 2.6—No Video, Part 1.” All drives working? Y Y Y Y Y Y Y Y N N N N N End N N N Go to “Flowchart 2.9—No Operating System (OS) Loading.” Go to “Flowchart 2.15—No Audio, Par t 1. ” Go to “Flowchart 2.18—Nonfunction ing Keyboard” or “Flowchart 2.19—Nonfunction ing Pointing Device.” Check LED board, speaker connections. Go to “Flowchart 2.20—No Network/Modem Connection.”
2–8 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.2—No P o w er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Po we r up on batter y power? Po we r up on AC power? Power up in docking device? Po we r up on batter y power? Po we r up in docking device? Done Reset power .* Reset power .* Po we r u p on AC power? N Y Y N N Y N N Y Y YN 1. On select models, there is a separate reset button. 2. On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch. *NOTES Go to “Flowchart 2.4—No Po we r , Par t 3 .” Go to “Flowchart 2.3—No Po we r , Pa rt 2. ” Go to “Flowchart 2.8—Nonfunctioning Docking Device (if applic able). ” No power (power LED is off).
T ro ubleshooting Maintenance and S ervi ce Guide 2–9 Flo wch art 2.3—No P o w er , P art 2 Continued from “Flowchart 2.2—No Po we r , Pa rt 1. ” Visually check for debris in batter y socket and cl ean if necessary . Done N Y Po we r on ? Check batter y by recharging it, moving it to another notebook, or replacing it. Po we r on ? Done Y Replace power supply (if applicable). N Po we r on ? Done Y N Go to “Flowchart 2.4—No Po we r , Pa rt 3. ”
2–10 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No Po we r , Pa rt 2. ” Reseat AC adapter in notebook and at po wer sou rc e. Internal or external AC adapter? Done Done Done Done Po we r on ? Po we r on ? Po we r on ? Plug directly into AC outlet. Po we r LE D on? Po we r ou tl e t active? T ry different outlet. Replace external AC adapter . Replace power cord. Y N Y Y Y Y N N N N External Internal Go to “Flowchart 2.5—No Po we r , Pa rt 4. ”
T ro ubleshooting Maintenance and S ervi ce Guide 2–11 Flowc h ar t 2.5 —N o P o wer , P a r t 4 Y N Continued from “Flowchart 2.4—No Po we r , Pa rt 3. ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Po we r on ? Done N Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
2–12 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.6—No Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video OK? Done Docking Device Internal Stand-alone External Adjust brightness. Video OK? Done Y Press lid swi tc h to en su re operation. Video OK? Done Y N Video OK? Done Done N Check for bent pins on cable. Tr y another display . Internal and external video OK? Replace system board. YY N N *NOTE: T o change from internal to external display , use the hotkey combination. Y Go to “Flowchart 2.7—No Video, Part 2.”
T ro ubleshooting Maintenance and S ervi ce Guide 2–13 Flo wc h ar t 2.7—No Video, P art 2 Y N Continued from “Flowchart 2.6—No Video, Part 1.” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection. Go to “A ” in “Flowchart 2.6—No Video, Part 1.” Check brightness of external monitor . T ry another external monitor . Internal and external video OK? Go to “Flowchart 2.8—Nonfunctioning Docking Device (if applicable).” Y Y Y N N N Remove notebook from docking device, if connected.
2–14 Maintenance and Serv ice Gui de T r oubleshooting F l o w cha rt 2 .8 — N o n f u nct i o n i ng Do ck i n g D e v ic e (i f appl icable) Y N Reseat power cord in docking device and power outlet. N Replace the following docking device components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Docking device motor mechanism Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall notebook into docking device. Docking device operating? Docking device operating? Remove notebook, reseat all internal parts, and replace any damaged items in docking device. Done Done Y Nonfunctioning docking device.
T ro ubleshooting Maintenance and S ervi ce Guide 2–15 Flo wc h ar t 2.9—No O peratin g S ystem (OS) Loadin g No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from CD- or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.”
2–16 Maintenance and Serv ice Gui de T r oubleshooting Flo wch art 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device.” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from CD? Go to “Flowchart 2.13—No OS Loading, Diskette Drive.” Boot from hard drive? Boot from diskette? Change boot priority through the Setup utility and reboot. Boot from hard drive? Y Y Y Y Y N N N N N Check the Setup utility for correct booting order .
T ro ubleshooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1—N o OS L oa di n g , H ard Drive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchart 2.13—No OS Loading, Diskette Drive.” Format hard drive and bring to ab o o t a b l e C:\ prompt. Create partition, and then format hard drive to bootable C:\ prompt. Boot from diskette drive? Remove diskette and reboot. Y N Boot from hard drive? Y N Y N Hard drive accessible? Y N Hard drive accessible? Done Run FDISK. Y N Hard drive partitioned? Hard drive formatted? Y N Y N Notebook booted? Done Y N Go to “Flowchart 2.12—No OS Loading, Hard Drive, Part 3.” Go to “Flowchart 2.12—No OS Loading, Hard Drive, Part 3.”
2–18 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2. 1 2—N o OS Loadin g , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive. Run diagnostics and follow recommendations. Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Replace hard drive. Y N Y N Fix ba d sectors. Boot from hard drive? Replace hard drive. Done
T ro ubleshooting Maintenance and S ervi ce Guide 2–19 Flo wc h ar t 2. 1 3—No OS Loadin g , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system files. Tr y d i f f e r e n t diskette. 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? OS loading? Boot from another device? Enable drive and cold boot notebook. Is diskette drive boot order correct? Change boot priority using the Setup utility . Go to “Flowchart 2.17—Nonfunction ing Device.” Diskette drive enabled in the Setup utility? Go to “Flowchart 2.17—Nonfunctioning Device.” Reset the notebook. Refer to Section 1.2, “Resetting the Notebook, ” for instructions.
2–20 Maintenance and Serv ice Gui de T r oubleshooting Flo wch art 2. 1 4—N o OS Loadin g, O pti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Nonfunctioning Device.” Go to “Flowchart 2.17—Nonfunctioning Device.” Install bootable disc. Boots from CD or DVD? Boots from CD or DVD? T ry another bootable disc. Booting from another device? Booting order correct? Correct boot order using the Setup utility . Done Reseat drive. Y Y Y Y Y N N N N N Reset the notebook. Refer to Section 1.2, “Resetting the Notebook, ” for instructions.
T ro ubleshooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 5 —No Audio, P ar t 1 No audio. N Notebook in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio, Par t 2. ” Go to “Flowchart 2.17—Nonfunctioning Device.” Replace the following docking device components one at a time, as applicable. Check audio status after each change. 1. Reseat docking device audio cable. 2. Replace audio cable. 3. Replace speaker . 4. Replace docking device audio board. 5. Replace backplane board. 6. Replace I/O board. Y Y Y Y N N N Go to “Flowchart 2.16—No Audio, Par t 2. ”
2–2 2 Maintenance and Serv ice Gui de T r oubleshooting Flo wch art 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio, Par t 1. ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio board and speaker connections in notebook (if applicable). 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
T ro ubleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc h ar t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Reattach device. Close notebook, plug in power , and reboot. Device boots properly? Go to “Flowchart 2.9—No Operating System (OS) Loading.” Device boots properly? Replace hard drive. Replace diskette drive. Replace NIC. If integrated NIC, replace system board. Y N Y N
2–2 4 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2. 1 8—Nonfunc tionin g K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N Done Done
T ro ubleshooting Maintenance and S ervi ce Guide 2–2 5 Flo wc h ar t 2. 1 9—N onfunc tioning P oin ting De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. OK? Y N Y N Done Done
2–2 6 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.20—N o Net w ork/Modem Conn ectio n Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Replace system board. OK? OK? Done N N N N Y Y Y Y
Maintenance and S ervi ce Guide 3–1 3 I llus trated P arts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Ser i al Number L ocation
3–2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.2 Notebook Major C ompon ents Noteboo k Major C om ponents , HP P a v ilio n z e2000
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Displa y assemblies (include wireless antenna boards and cables) 15.0-inch, XGA TFT , for use on HP P avilion ze2000 models 381065-001 15.0-inch, XGA TFT , f or use on Compaq Presario M2000 models 381066-001 Display hinge brac kets (not illustrated) F or use on HP P avilion ze2000 models 382417-001 F or use on Compaq Presario M2000 models 383190-001 Hinge cover (not illustrated; f or use only on Compaq Presario M2000 models ) 382418-001 2 K eyboar d co vers (include wireless b utton and light) F or use on HP P avilion ze2000 models with wireless capability F or use on HP P avilion ze2000 models without wireless capability 382406-001 382408-001 F or use on Compaq Presar io M2000 models with wireless capability F or use on Compaq Presario M2000 models without wireless capability 382407-001 382409-001 3 LED boar ds (include cab le, not illustrated) F or use on HP P avilion ze2000 models 382415-001 F or use on Compaq Presario M2000 models 382907-001
3–4 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Noteboo k Major C om ponents , Co mpaq Pr esar io M2000
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 4 K eyboar ds F or use on HP P avilion ze2000 models in: Belgium Brazil Denmark Fr a n c e F rench Canada Ger many Greece Israel Italy Ko r e a Latin America Europe and the Netherlands Norwa y P or tugal 367778-A41 367778-201 367778-081 367778-051 367778-121 367778-041 367778-DJ1 367778-BB1 367778-061 367778-AD1 367778-161 367778-331 367778-091 367778-131 Saudi Arabia Spain Sweden/Finland Switzerland Ta i w a n Thailand United Kingdom Asia P acific , A ustralia, Canada, Hong K ong, Pe o p l e ’s Republic of China, and the United States 367778-171 367778-071 367778-B71 367778-111 367778-AB1 367778-281 367778-031 367778-001 F or use on Compaq Presario M2000 models in: Denmark Fr a n c e F rench Canada Inter national Italy Ko r e a Latin America 367777-081 367777-051 367777-121 367777-021 367777-061 367777-AD1 367777-161 Norwa y Spain Sweden/Finland Ta i w a n Thailand United Kingdom United States 367777-091 367777-071 367777-B71 367777-AB1 367777-281 367777-031 367777-001
3–6 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Noteboo k Major C om ponents , HP P a v ilio n z e2000
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 5 T op co ver s (include T ouchPad) F or use on HP P avilion ze2000 models with full-f eatured models F or use on HP P avilion ze2000 models with def eatured models 382396-001 382905-001 F or use on Compaq M2000 models with full-f eatured models F or use on Compaq M2000 models with def eatured models 382397-001 382906-001 6 Speaker assemblies F or use on HP P avilion ze2000 models 382410-001 F or use on Compaq Presario M2000 models 383189-001 7 Br oadcomm Bluetooth Wireless LAN board 376651-001 8 USB/S-Video contr oller board 382416-001 9 P ower connector board 382414-001 10 Fan (includes ther mal pad) 382411-001 11 Heat sink (includes ther mal pad) 382412-001 12 Processor s (include ther mal pad) Intel P entium M 745 (1.8 -GHz) with 400-MHz FSB Intel P entium M 735 (1.7 -GHz) with 400-MHz FSB Intel P entium M 725 (1.6 -GHz) with 400-MHz FSB Intel P entium M 715A (1.5-GHz) with 400-MHz FSB Intel Celeron M 360 (1.4 -GHz) with 400-MHz FSB Intel Celeron M 350 (1.3 -GHz) with 400-MHz FSB 373053-001 373052-001 367771-001 380690-001 380033-001 380032-001 13 Battery connector board 382413-001
3–8 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Noteboo k Major C om ponents , Co mpaq Pr esar io M2000
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–9 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 14 System boards (include disk cell R TC batter y) F or use on models with full -f eatured models 381062-001 F or use on models with def eatured models 381061-001 15 Base enclosures F or use on HP P avilion ze2000 models 382398-001 F or use on Compaq Presario M2000 models 382399-001 16 Hard drives (all 4200-rpm, include frame and connector) 80 GB 60 GB 40 GB 381398-001 381397-001 381396-001 Miscellaneous Plastics Kit F or use on HP P avilion ze2000 models 382400-001 F or use on Compaq Presario M2000 models 382401-001 17a 17b 17c Includes: Hard drive co ver (includes tw o captiv e screws) Memor y module compar tment co v er (includes 2 captiv e screws) Mini PCI compar tment cov er (includes 2 captiv e screws) Not illustrated: PC Card slot space sav e r Notebook f eet (4)
3–10 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Noteboo k Major C om ponents , HP P a v ilio n z e2000
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 18 Mini PCI comm unications cards 802.11b/g Broadcomm (MO W) 802.11b/g Broadcomm (RO W) 802.11b Intel (MO W) 802.11b Intel (RO W) 802.11b/g Intel (MO W) 802.11b/g Intel (RO W) 373047-001 373048-001 373023-001 373024-001 373026-001 373025-001 19 Memory modules (266 MHz) 512-MB 256-MB 381395-001 381394-001 20 Optical drives (include bezel) F or use on HP P avilion ze2000 models 8X D VD-ROM driv e 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-R W Combo Drive 381399-001 381401-001 381403-001 F or use on Compaq Presario M2000 models 8X D VD-ROM driv e 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-R W Combo Drive 24X CD-ROM driv e 381400-001 381402-001 381404-001 382395-001 21 Battery packs 12-cell, 8.8-AHr 6-cell, 4.4-AHr 367760-001 367759-001
3–12 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3. 3 M iscell aneous Plas tic s Kit Miscel lan eous Plastics K it
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–13 T able 3-2 Miscellaneous Plastics Kit Spare P art Number Information Item Description Spare P art Number Miscellaneous Plastics Kit F or use on HP P a vilion z e2000 models 367765-001 F or use on Compaq Presar io M2000 models 367766-001 1 2 3 4 5 Includes: Memor y module compar tment cov er Mini PCI compar tment cov er Hard drive co v er PC Card slot space sa ver Notebook f eet (4)
3–14 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.4 M a s s S t ora g e De vi ce s Mass S tor age Dev i ces
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–15 T able 3-3 Mass Storage De vices Spare P art Number Information Item Description Spare P art Number 1 Har d drives (all 4200-r pm; include frame and connector) 80-GB 60-GB 40-GB 381398-001 381397-001 381396-001 2 Optical drives F or use on HP P a vilion z e2000 models 8X D VD-R OM Drive 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-R W Combo Drive 381399-001 381401-001 381403-001 F or use on Compaq Pr esario M2000 models 8X D VD-R OM Drive 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-R W Combo Drive 24X CD-R OM Drive 381400-001 381402-001 381404-001 382395-001 USB digital drive (not illustrated) 364727-001
3–16 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.5 Miscell aneous Ta b l e 3 - 4 Spare P arts: Miscellaneous (not illustrated) Description Spare P art Number Logo Kits F or use on HP P a vilion z e2000 models 382404-001 F or use on Compaq Presar io M2000 models 382405-001 Remote control (f or use only on HP ze2000 notebook models) 371694-001 USB travel mouse 309674-001 Notebook entertainment cable and Y-cable 375759-001 65-watt A C adapter 371790-001 Screw Kit (includes the f ollo wing scre ws; ref er to Appendix C , “Scre w Listing, ” f or more inf ormation on screw specifications and usage) F or use on HP P a vilion z e2000 models 382402-001 F or use on Compaq Presar io M2000 models 382403-001 ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×7.0 round head screw ■ Phillips PM2.0×7.0 screw ■ Phillips PM2.0×5.0 screw ■ Phillips PM2.0×4.0 screw ■ Phillips PM2.0×3.0 screw ■ Phillips PM1.5×2.0 screw
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–17 Po w e r c o r d s Fo r u s e i n : A ustralia and Ne w Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Brazil 373979-201 Canada, F rench Canada, Latin Amer ica, T aiw an, Thailand, and the United States 373979-001 Denmark 373979-081 Hong K ong and the United Kingdom 373979-031 Israel 373979-BB1 Italy 373979-061 Japan 373979-291 K orea 373979-AD1 P eople’ s Repub lic of China 373979-AA1 Switzerland 373979-111 Ta b l e 3 - 4 Spare P arts: Miscellaneous (not illustrated) (Continued) Description Spare P art Number
3–18 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.6 Sequ enti al P art N umber Listin g T able 3-5 Spare P arts: Sequential Part Number Listing Spare P art Number Description 309674-001 USB tra v el mouse 367759-001 Batter y pack, 6-cell, 4.4-AHr 367760-001 Batter y pack, 12-cell, 8.8-AHr 367771-001 Processor , Intel P entium M 725 (1.6-GHz) with 400-MHz FSB (includes ther mal pad) 367777-001 K e yboard f or use on Comp aq Presario M2000 models in the United States 367777-021 K e yboard f or use on Comp aq Presario M2000 inter national models 367777-031 K e yboard f or use on Comp aq Presario M2000 models in the United Kingdom 367777-051 K e yboard f or use on Compaq Presario M2000 models in F rance 367777-061 K e yboard f or use on Comp aq Presario M2000 models in Italy 367777-071 K e yboard f or use on Compaq Presario M2000 models in Spain 367777-081 K e yboard f or use on Co mpaq Presario M2000 models in Denmark 367777-091 K e yboard f or use on Co mpaq Presario M2000 models in Norwa y 367777-121 K e yboard f or use on Compaq Presario M2000 models in F rench Canada 367777-161 K e yboard f or use on Co mpaq Presario M2000 models in Latin America
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–19 Spare P art Number Description 367777-281 K e yboard f or use on Co mpaq Presario M2000 models in Thailand 367777-AB1 K e yboard f or use on Compaq Presario M2000 models in T aiw an 367777-AD1 K eyboard f or use on Compaq Presario M2000 models in K orea 367777-B71 K eyboard f or use on Co mpaq Presario M2000 models in Sweden/Finland 367778-001 K e yboard f or use on HP P avili on z e2000 models in Asia P acific , A ustralia, Canada, Hong K ong, t he P eople’ s Republic of China, and the United States 367778-031 K e yboard f or use on HP P avilion z e2000 models in the United Kingdom 367778-051 K e yboard f or use on HP P a vilion z e2000 models in F r ance 367778-061 K e yboard f or use on HP P avilion z e2000 models in Italy 367778-071 K e yboard f or use on HP P a vilion z e2000 models in Spain 367778-081 K e yboard f or use on HP P a vilion z e2000 models in Denmar k 367778-091 K e yboard f or use on HP P a vilion z e2000 models in Norwa y 367778-111 K e yboard f or use on HP P avi lion z e2000 models in Switzerland 367778-121 K e yboard f or use on HP P avilion z e2000 models in F rench Canada 367778-131 K e yboard f or use on HP P a vilion z e2000 models in P or tugal 367778-151 K e yboard f or use on HP P a vilion z e2000 models in Greece 367778-161 K e yboard f or use on HP P avilion z e2000 models in Latin America 367778-171 K e yboard f or use on HP P avilion ze2000 models in Saudi Arabia T able 3-5 Spare P arts: Sequential P ar t Number Listing (Continued)
3–20 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Spare P art Number Description 367778-201 K e yboard f or use on HP P a vilion z e2000 models in Brazil 367778-281 K e yboard f or use on HP P a vilion z e2000 models in Thailand 367778-331 K e yboard f or use on HP P avi lion ze 2000 models in Europe and the Netherlands 367778-A41 K eyboard f or use on HP P a vilion z e2000 models in Belgium 367778-AB1 K e yboard f or use on HP P a vilion z e2000 models in T aiw an 367778-AD1 K eyboard f or use on HP P a vilion z e2000 models in K orea 367778-B71 K eyboard f or use on HP P avilion ze2000 models in Sweden/Finland 367778-BB1 K e yboard f or use on HP P a vilion z e2000 models in Israel 371694-001 Remote control (f or us e only on HP ze2000 models) 371790-001 65-watt A C adapter 373023-001 Mini PCI communicatio ns card, 802.11b Intel (MO W) 373024-001 Mini PCI communicatio ns card, 802.11b Intel (R O W) 373025-001 Mini PCI communications card, 802.11b/g Intel (R O W) 373026-001 Mini PCI communications card, 802.11b/g Intel (MO W) 373047-001 Mini PCI communications card, 802.11b/g Broadcomm (MO W) 373048-001 Mini PCI communications card, 802.11b/g Broadcomm (R O W) 373052-001 Processor , Intel P entium M 735 (1.7-GHz) with 400-MHz FSB (includes ther mal pad) 373053-001 Processor , Intel P entium M 745 (1.8-GHz) with 400-MHz FSB (includes ther mal pad) 373979-001 P ower cord f or use in Cana da, F rench Canada, Latin Amer ica, T aiw an, Thailand, and the United States T able 3-5 Spare P arts: Sequential P ar t Number Listing (Continued)
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–21 Spare P art Number Description 373979-011 P ower cord f or use in A ustr alia and New Zealand 373979-021 P ower cord f or use in Be lgium, Europe , Finland, F rance, Ger many , Greece , the Nether lands , Norwa y , P or tugal, Spain, and Sweden 373979-031 P ower cord f or use in Ho ng K ong and the United Kingdom 373979-061 P ower cord f or use in Italy 373979-081 P ower cord f or use in Denmark 373979-111 P ower cord f or use in Switz erland 373979-201 P ower cord f or use in Br azil 373979-AA1 P ower cord f or use in P eople’ s Republic of China 373979-AD1 P ower cord f or use in K orea 373979-BB1 P ower cord f or use in Isr ael 375759-001 Notebook enter tai nment cable and Y -cable 376651-001 Broadcomm Bluetooth Wireless LAN 380032-001 Processor , Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB (includes ther mal pad) 380033-001 Processor , Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB (includes ther mal pad) 380690-001 Processor , Intel P entium M 715A (1.5-GHz) with 400-MHz FSB (includes ther mal pad) 381061-001 System board f or use on models with def eatured models (includes disk cell R TC batter y) 381062-001 System board f or use on mo dels with full-f eatured models (includes disk cell R TC batter y) T able 3-5 Spare P arts: Sequential P ar t Number Listing (Continued)
3–2 2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Spare P art Number Description 381065-001 Displa y assembly , 15 .0-inch, XGA TFT , for use on HP P a vilion ze2000 models (includes wireless antenna boards and cab les) 381066-001 Displa y assembly , 15 .0-inch, XGA TFT , for use on Compaq Presario M2000 models (includes wireless antenna boards and cab les) 381394-001 Memor y module, 256-MB (266 MHz) 381395-001 Memor y module, 512-MB (266 MHz) 381396-001 Hard drive, 4200-rpm, 40 -GB (includes frame and connector) 381397-001 Hard drive, 4200-rpm, 60 -GB (includes frame and connector) 381398-001 Hard drive, 4200-rpm, 80 -GB (includes frame and connector) 381399-001 8X D VD-R OM Drive f or use on HP P avilion ze2000 models (includes bezel) 381400-001 8X D VD-ROM Driv e f or use on Compaq Presario M2000 models (includes bezel) 381401-001 24X D VD/CD-R W Combo Driv e f or use on HP P a vilion ze2000 models (includes bezel) 381402-001 24X D VD/CD-R W Combo Driv e f or use on Compaq Presario M2000 models (includes bezel) 381403-001 8X D VD±R W/R and CD-R W Combo Drive f or use on HP P a vilion z e2000 models (includes bezel) 381404-001 8X D VD±R W/R and CD-R W Combo Drive f or use on Compaq Presario M2000 models (includes bezel) 382395-001 24X CD-R OM Drive f or us e on Compaq Presario M2000 models (includes bezel) 382396-001 T op cover f or use on HP P avilion z e2000 models with full-f eatured models (includes T ouchPad) T able 3-5 Spare P arts: Sequential P ar t Number Listing (Continued)
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–2 3 Spare P art Number Description 382397-001 T op co v er f or use on Compaq M2000 models with full-f eatured models (includes T o uchP ad) 382398-001 Base enclosure f or use on HP P a vilion ze2000 models 382399-001 Base enclosure f or use on Compaq Presario M2000 models 382400-001 Miscellaneous Plastics Kit f or use on HP P a vilion z e2000 models 382401-001 Miscellaneous Plastics Kit f or use on Compaq Presario M2000 models 382402-001 Scre w Kit f or use on HP P a vilion z e2000 models 382403-001 Scre w Kit F or use on Compaq Presario M2000 models 382404-001 Logo Kit f or use on HP P avilion ze2000 models 382405-001 Logo Kit f or use on Compaq Presario M2000 models 382406-001 K e yboard cov er f or use on HP P avilion z e2000 models with wireless capability (inclu des wireless b utton and light) 382407-001 K e yboard cov er f or use on Compaq Presario M2000 models with wireless capability (inc ludes wireless button and light) 382408-001 K e yboard cov e r f or use on HP P avilion z e2000 models without wireless capability (include s wireless b utton and light) 382409-001 K e yboard cov er f or use on Compaq Presario M2000 models without wireless capability (inc ludes wireless bu tton and light) 382410-001 Speaker assemb ly f or us e on HP P avilion z e2000 models 382411-001 F an (includes ther mal pad) 382412-001 Heat sink (i ncludes ther mal pad) 382413-001 Batter y connector board 382414-001 P ower connector board T able 3-5 Spare P arts: Sequential P ar t Number Listing (Continued)
3–2 4 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Spare P art Number Description 382415-001 LED board f or use on HP P a vilion ze2000 models (includes cab le) 382416-001 USB/S-Video controller board 382417-001 Displa y hinge brac k ets f o r use on HP P a vilion ze 2000 models 382418-001 Hinge cov ers (f or use only on Compaq Presario M2000 models) 382905-001 T op cover f or use on HP P avilion z e2000 models with def eatured models (includes T ouchPad) 382906-001 T op co v er f or use on Compaq M2000 models with def eatured models (includes T o uchP ad) 382907-001 LED board f or use on Compaq Presario M2000 models (includes cab le) 383189-001 Speaker assemb ly f or us e on Compaq Presario M2000 models 383190-001 Displa y hinge brac k ets f or use on Compaq Presario M2000 models T able 3-5 Spare P arts: Sequential P ar t Number Listing (Continued)
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic dri ver ■ Phillips P0 dri ver ■ 5.0-mm socket for system board locks ■ Flat-bladed dri ver ■ T ool kit—includes connector remov al tool, loopback plugs, and case utility tool
4–2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying s) a way from the work area to pre vent damage. Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Ca bl es and C onnec tors Ä CA UTION: When se rvic ing the notebook, ensur e that ca bles ar e placed in their pr oper locations dur ing the r eas sembl y pr oces s. Impr oper ca ble placement can damage the note book . Cables must be handled with extreme care to a void damage. Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle cables by the connector whene ver possible. In all cases, a void bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged b y parts being remo ved or replaced. Handle flex cables w ith e xtreme care; these cables tear easily .
R emo val and R eplacem ent Pr eliminar i es Maintenance and S ervi ce Guide 4–3 4. 3 P r e v e nting Damage to R emo v able Dr i v e s Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before removing or inserting a hard dri ve, shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the notebook on, and then shut it do wn through the operating system. ■ Before removing a disk ette dri v e or optical dri ve, ensure that a diskette or disc is not in the dri v e and ensure that the optical dri ve tray is closed. ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a dri v e, a v oid touching the connector . ■ Handle dri ves on surf aces co vered with at least one inch of shock-proof foam. ■ A void dropping dri v es from any height onto an y surf ace. ■ After removing a hard dri ve, an optical dri v e, or a diskette dri ve, place it in a static-proof bag. ■ A void exposing a hard dri ve to products that ha ve magnetic f ields, such as monitors or speakers. ■ A void exposing a dri ve to temperature e xtremes or liquids. ■ If a dri ve must be mailed, place the dri ve in a b ubble pack mailer or other suitable form of protecti ve packaging and label the package “Fragile: Handle W ith Care. ”
4–4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies 4.4 Pr e v enting Elec trosta tic D ama ge Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into man y inte grated circuits provide some protection, b ut in many cases, the discharge contains enough po wer to alter de vice parameters or melt silicon junctions. A sudden dischar ge of static electricity from a finger or other conductor can destroy static-sensiti v e de vices or microcircuitry . Often the spark is neither felt nor heard, b ut damage occurs. An electronic de vice e xposed to electrostatic discharge might not be af fected at all and can work perfectly throughout a normal cycle. Or the de vice might function normally for a while, then degrade in the internal layers, reducing its life e xpectanc y .
R emo val and R eplacem ent Pr eliminar i es Maintenance and S ervi ce Guide 4–5 4.5 P ac k a ging an d T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ve parts and assemblies with conducti ve or appro v ed containers or packaging. ■ K eep electrostatic-sensiti v e parts in their containers until the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving items from their containers. ■ Alw ays be properly grounded when touching a sensiti ve component or assembly . ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to a v oid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
4–6 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro v ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conducti ve field service tools, such as cutters, dri vers, and v acuums. ■ When using f ixtures must directly contact dissipati ve surf aces, use f ixtures made only of static-safe materials. ■ K eep the work area free of nonconducti ve materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti ve components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ A void contact with pins, leads, or circuitry . ■ T urn off po wer and input signals before inserting or removing connectors or test equipment. 4.7 Groundin g E quip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o pro vide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. T o be effecti ve, the conducti ve strips must be w orn in contact with the skin.
R emo val and R eplacem ent Pr eliminar i es Maintenance and S ervi ce Guide 4–7 Other grounding equipment recommended for use in pre v enting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop w orkstations with ground cords of one megohm resistance ■ Static-dissipati ve tables or floor mats with hard ties to the ground ■ Field service kits ■ Static aw areness labels ■ Material-handling packages ■ Nonconducti ve plastic bags, tubes, or box es ■ Metal tote boxes ■ Electrostatic v oltage le vels and protecti ve materials
4–8 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le ve ls generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electr ostatic V olta ge Levels Relative Humidity Event 10% 40% 55% W alking across carpet 35,000 V 15,000 V 7,500 V W alking across vin yl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tra y 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b ubb le pac k from PCB 26,500 V 20,000 V 7 ,000 V P ac king PCBs in f oam-lined bo x 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 V. Ta b l e 4 - 2 Static-Shielding Materials Material Use V oltage Protection Le vel Antistatic plastic Bags 1,500 V Carbon-loaded plastic F loor mats 7,500 V Metallized laminate Floor mats 5,000 V
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Pr ocedure s This chapter provides remo v al and replacement procedures. There are 61 scre ws, in 10 dif ferent sizes, that must be remo ve d, replaced, or loosened when serv icing the notebook. Make special note of each scre w size and location during remov al and replacement. Refer to Appendix C, “Scre w Listing, ” for detailed information on scre w sizes, locations, and usage.
5–2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 1 Seria l Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Ser i al Number L ocation
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 5 .2 Disassembl y Sequence Ch art Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassemb ly Batter y pack Hard drive 0 2 loosened to remov e hard drive cov er 4 to disassemble hard driv e 5.4 Notebook f eet 0 5.5 Optical drive 1 5.6 Memor y module 2 loosened 5.7 Mini PCI communications card 1 loosened Ä T o pre v ent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your notebook b y the go v er nmental agency that regulates wireless de vices in y our countr y . If you install a de vice and then receiv e a warning message, remov e the de vice to restore notebook functionality . Then contact Customer Care. 5.8 K e yboard co v er 2 5.9 LED cov er 2 5.10 K e yboard 4
5–4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es Section Description # of Screws Remo ved 5.11 Display assemb ly HP P a vilion ze2000 = 4 Compaq Presario M2000 = 6 5.12 Base enclosure HP P avilion ze2000 = 23 Compaq Presario M2000 = 21 5.13 Speaker assemb ly 0 5.14 Heat sink 3 5.15 Fa n 2 5.16 Processor 0 5.17 Batter y connector board 2 5.18 P o wer connector board 2 5.19 USB/S-Video controller board 2 5.20 Bluetooth board 2 5.21 System board HP P a vilion ze 2000 = 2 Compaq Presario M2000 = 3 Disassembl y Sequence Char t (Continued)
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 5 .3 Preparing t he N otebook f or Di sassem bl y Before you begin an y remo v al or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the notebook. 3. Disconnect the po wer cord.
5–6 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 4. Remov e the battery pack b y follo wing these steps: a. T urn the notebook upside do wn with the front panel to ward you. b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the notebook.) c. Lift the front edge of the battery pack up and swing it back 2. d. Remov e the battery pack. R emo v ing the Battery P ac k Re v erse the abov e procedure to install the battery pack. Battery P ack Spare P ar t Number Information 12-cell, 8.8-AHr 6-cell, 4.4-AHr 367760-001 367759-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–7 5. Remov e the hard dri v e by follo wing these steps: a. Position the notebook with the rear panel to ward you. b . Loosen the 2 black PM2.0×5.0 scre ws 1 that secure the hard dri ve co v er to the notebook. c. Lift the right side of the cov er and swing it to the left 2 . d. Remov e the hard dri v e co ver . ✎ The hard dri ve co v er is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). R emo v ing the Har d Dr i v e C o v er Har d Drive Spare P art Number Information 80-GB (4200-r pm; includes frame and connector) 60-GB (4200-r pm; includes frame and connector) 40-GB (4200-r pm; includes frame and connector) 381398-001 381397-001 381396-001
5–8 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es e. Use the mylar tab 1 on the right side of the hard dri v e to lift the right side of the hard dri ve until it disconnects from the notebook. f. Lift the hard dri ve straight up 2 and remo v e it from the hard dri ve bay . R emo v ing the Har d Dr i v e
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–9 g. Remov e the 4 silv er PM2.5×4.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. h. Lift the frame up 2 to remov e if from the hard dri v e. i. Slide the hard dri v e connector 3 to ward you and re move it . R emo v ing the Har d Dr i v e F rame and C onnec tor Re v erse the abov e procedure to reassemble and install the hard dri ve.
5–10 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 4 Notebook F eet The notebook feet are adhesi v e-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). The feet attach to the base enclosure as illustrated belo w . R eplac ing the Notebook F eet
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–11 5 .5 Optical Driv e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the hard dri v e co ver ( Section 5.3 ). Optical Drive Spare P art Number Information F or use on HP P a vilion z e2000 models 8X D VD-R OM Drive 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-R W Combo Driv e 381399-001 381401-001 381403-001 F or use on Compaq Presario M2000 models 8X D VD-R OM Drive 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-R W Combo Driv e 24X CD-ROM Driv e 381400-001 381402-001 381404-001 382395-001
5–12 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 3. Remov e the black PM2.0×6.0 scre w 1 that secures the optical dri ve to the notebook. ✎ The Compaq Presario M2000 optical dri ve is secured b y one black PM2.0×7.0 scre w . 4. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 5. Use the media tray frame to slide the optical dri v e to the right 3 . 6. Remov e the optical dri v e. R emo v ing the Opti cal Dr i v e Re v erse the abov e procedure to install an optical dri v e.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–13 5. 6 M e m o r y M o d u l e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Memory Module Spare P ar t Number Inf ormation 512-MB 256-MB 381395-001 381394-001
5–14 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 2. Loosen the 2 black PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the notebook. 3. Lift the rear edge of the memory module compartment cov er up and swing it to ward you 2 . 4. Remov e the memory module compartment co ver . ✎ The memory module compartment cov er is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). R emo v ing the Memory Module Compartment C o ve r
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–15 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . ✎ Note that memory modules are slotted 3 to pre vent incorrect installation into the memory module socket. R emo v ing the Memory Module Re v erse the abov e procedure to install a memory module.
5–16 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 7 Mini PCI Communi cations C ard 1. Prepare the notebook for disassembly ( Section 5.3 ). Mini PCI Communications Car d Spare P art Number Information 802.11b/g Broadcomm (MO W) 802.11b/g Broadcomm (R O W) 802.11b Intel (MO W) 802.11b Intel (RO W) 802.11b/g Intel (MO W) 802.11b/g Intel (RO W) 373047-001 373048-001 373023-001 373024-001 373026-001 373025-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–17 2. Loosen the black PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the notebook. 3. Lift the rear edge of the Mi ni PCI compartment cov er up and then swing it to ward you 2 . 4. Remov e the Mini PCI compartment co ver . ✎ The Mini PCI compartment cov er is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). R emo v ing the Mini P C I C ompartment C o v er
5–18 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es ✎ Before disconnecting the cables, make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the two retaining tabs 2 that secure the Mini PCI communications card to the communications compartment socket. (The front edge of the board rises up). 7. Remov e the wireless communications card b y pulling the board aw ay from the socket at a 45-de gree angle 3 . ✎ Mini PCI communications cards are slotted 4 to pre v ent incorrect installation into the Mini PCI socket. R emo v ing a Mini P CI Communi cati ons Car d Re v erse the abov e procedure to install a Mini PCI communications card.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–19 5 .8 K e yboar d Co v er 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. T urn the notebook upside do wn with the rear panel to ward you. Ke yboar d Co ver Spare P art Number Information F or use on HP P a vilion z e2000 models with wireless capability (includes wireless button and light) F or use on HP P a vilion z e2000 models without wireless capability (includes wireless bu tton and light) 382406-001 382408-001 F or use on Compaq Presario M2000 models with wireless capability (includes wireless bu tton and light) F or use on Compaq Presario M2000 models without wireless capability (includes wireless bu tton and light) 382407-001 382409-001
5–20 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 3. Remov e the 2 silv er PM2.0×5.0 scre ws that secure the ke yboard co ver to the notebook. R emo v ing the K e y boar d Co ver S c r e w s
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–21 4. T urn the notebook display-side up with the front panel to ward you. 5. Open the notebook as far as possible. 6. Insert a flat blade tool into the ke yboard co ver notches behind the f1 , f5 , f11 , and insert k eys 1 and lift up 2 until the ke yboard co ver diseng ages from the notebook. 7. Remov e the ke yboard co v er . R emo v ing the K e y boar d Co ver Re v erse the abov e procedure to install the ke yboard co ver .
5–2 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 9 L E D B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co v er ( Section 5.8 ). LED Boar d Spare P art Number Information F or use on HP P a vilion z e2000 models F or use on Compaq Presario M2000 models 382415-001 382907-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 3 3. Release the zero insertion force (ZIF) connector to which the ke yboard cable is connected and disconnect the ke yboard cable 1 from the system board. 4. Remov e the 2 silv er PM2.0×3.0 scre ws 2 that secure the LED board to the notebook. 5. Remov e the LED board 3 . R emo v ing the LED Boar d Re v erse the abov e procedure to install the LED board.
5–2 4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 1 0 Ke y b o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co v er ( Section 5.8 ). Ke yboar d Spare P art Number Information F or use on HP P a vilion z e2000 models in: Belgium Brazil Denmark F rance F rench Canada Ger many Greece Israel Italy Ko r e a Latin America Europe and the Netherlands Norwa y 367778-A41 367778-201 367778-081 367778-051 367778-121 367778-041 367778-DJ1 367778-BB1 367778-061 367778-AD1 367778-161 367778-331 367778-091 P or tugal Saudi Arabia Spain Sweden/Finland Switzerland Ta i w a n Thailand United Kingdom Asia P acific , A ustralia, Canada, Hong K ong, P eople’ s Republic of China, and the United States 367778-131 367778-171 367778-071 367778-B71 367778-111 367778-AB1 367778-281 367778-031 367778-001 F or use on Compaq Presario M2000 models in: Denmark F rance F rench Canada Inter national Italy Ko r e a Latin America 367777-081 367777-051 367777-121 367777-021 367777-061 367777-AD1 367777-161 Norwa y Spain Sweden/Finland Ta i w a n Thailand United Kingdom United States 367777-091 367777-071 367777-B71 367777-AB1 367777-281 367777-031 367777-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 5 3. Remov e the 3 black PM2.0×4.0 scre ws 1 and the black PM2.0×6.0 scre w 2 that secure the k eyboard to the notebook. R emo v ing the K e y boar d Sc r e w s
5–2 6 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 4. Lift the rear edge of the ke yboard and swing it to ward you until it rests on the palm rest. R eleasing the K e y boar d
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 7 5. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 6. Remov e the ke yboard. Disconnec ting the K ey board C able Re v erse the abov e procedure to install the ke yboard.
5–2 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5 . 1 1 Di spla y Assem bl y 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Memory module compartment cov er ( Section 5.6 ) b . Mini PCI compartment co ver ( Section 5.7 ) c. K eyboard co v er ( Section 5.8 ) d. K e yboard ( Section 5.10 ) Displa y Assembl y Spare P art Number Information 15.0-inch, XGA TFT , f or use on HP P avilion z e2000 models (includes wireless antenna boards and cab les) 381065-001 15.0-inch, XGA TFT , f or use on Compaq Presario M2000 models (includes wireless antenna boards and cab les) 381066-001 Displa y hinge brac k ets (not illustrated) F or use on HP P a vilion z e2000 models F or use on Compaq Presario M2000 models 382417-001 383190-001 Hinge cov er (not illustrated; f o r use only on Compaq Presar io M2000 models) 382418-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5 –2 9 2. T urn the notebook upside do wn, with the front panel to ward you. 3. Disconnect the wireless antenna cables from the Mini PCI communications card 1 . 4. Remov e the cables from the clip 2 in the base enclosure. Disconnec ting and R emo v ing the W ir ele ss A ntenna C able s
5–30 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. T urn the notebook display-side up with the front tow ard you. 6. Open the display . 7. Disconnect the display cable from the system board 1 . 8. Remov e the wireless antenna cables from the clips 2 in the top cov er . Disconnec ting the Displa y Cable s
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–31 Ä CA UTION: Support the display a ssembl y w hen r emo v ing the fo llo w ing sc r e w s. F ailure to f ollo w this caution can r e sult in damage to the displa y ass embl y . ✎ Steps 9 and 10 apply only to HP Pa vilion ze2000 models. See steps 11 and 12 in this section for information on removing the display assembly on Compaq Presario M2000 models. 9. Remov e the 4 black PM2.0×6.0 scre ws 1 that secure the display assembly to the notebook. 10. Remov e the display assembly 2 . R emo v ing the Displa y Assembl y Sc r e w s , HP P av ili on z e2000 Models Only
5–3 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es Ä CA UTION: Support the display a ssembl y w hen r emo v ing the fo llo w ing sc r e w s. F ailure to f ollo w this caution can r e sult in damage to the displa y ass embl y . ✎ Steps 11 and 12 apply only to Compaq Presario M2000 models. 11. Remov e the 6 black PM2.0×6.0 scre ws 1 that secure the display assembly to the notebook. 12. Remov e the display assembly 2 . R emo v ing the Displa y Assembl y , Co mpaq Pr esar i o M2000 Models Only Re v erse the abov e procedure to install the display assembly .
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5 –3 3 5. 1 2 B a s e E n c l o s u r e 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) 2. Position the notebook with the front panel to ward you. Base Enc losure Spare P art Number Information F or use on HP P a vilion z e2000 models F or use on Compaq Presario M2000 models 382398-001 382399-001
5–3 4 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es ✎ Steps 3 through 5 apply only to HP Pa vilion ze2000 models. See steps 6 through 8 in this section for information on removing the base enclosure scre ws on Compaq Presario M2000 models. 3. Remov e the 3 black PM2.0×6.0 scre ws 1 and the 2 black PM2.0×4.0 scre ws 2 that secure the base enclosure to the notebook. R emo v ing the Bas e Enclo sur e Sc r ew s , P art 1, HP P av ili on z e2000 Models Only
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–35 4. T urn the notebook upside do wn, with the front panel to ward you. 5. Remov e the follo wing: 1 Fi ve PM2.0×16.0 scre ws that secure the base enclosure the notebook 2 Se v en black PM2.0×6.0 scre ws that secure the base enclosure the notebook 3 Six silver PM2.0×5.0 scre ws that secure the base enclosure the notebook R emo v ing the Bas e Enclo sur e Sc r ew s , P art 2 , HP P av ili on z e2000 Models Only
5–3 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es ✎ Steps 6 through 8 apply only to Compaq Presario M2000 models. 6. Remov e the 2 black PM2.0×7.0 scre ws 1 and the silv er PM2.0×5.0 scre w 2 that secure the base enclosure to the notebook. R emo v ing the Bas e Enc losur e S cr ew s , P art 1, Co mpaq Pr esar i o M2000 Models Only
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 7 7. T urn the notebook upside do wn, with the front panel to ward you. 8. Remov e the 3 black PM2.0×4.0 scre ws 1 and the 15 black PM2.0×7.0 scre ws 2 that secure the base enclosure to the notebook. R emo v ing the Bas e Enclo sur e Sc r ew s , P art 2 , Co mpaq Pr esar i o M2000 Models Only
5–3 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es ✎ Steps 9 and 10 apply to both HP Pa vilion ze2000 and Compaq Presario M2000 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the notebook. 10. Slide the base enclosure back 2 and remo ve it. R emo v ing the Bas e Enc losur e Re v erse the abov e procedure to install the base enclosure.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 9 5 . 1 3 Sp ea k e r Assem bl y 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) Speaker Assembl y Spare P art Number Information F or use on HP P a vilion z e2000 models F or use on Compaq Presario M2000 models 382410-001 383189-001
5–40 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker straight up to remo ve it 2 from the top co v er . R emo v ing the S peak er Ass embl y Re v erse the abov e procedure to install the speaker assembly .
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–41 5 . 1 4 Hea t Sink 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) 2. T urn the notebook upside do wn with the front panel to ward you. Heat Sink Spare P art Number Information Heat sink (includes ther mal pad) 382412-001
5–4 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 3. Disconnect the fan cable 1 from the system board. 4. Remov e the 3 silv er PM2.0×4.0 scre ws 2 that secure the heat sink to the top cov er . 5. Remov e the heat sink 3 . R emo v ing the Heat Sink Re v erse the abov e procedure to install the heat sink.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–43 5. 1 5 F a n 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) h. Heat sink ( Section 5.14 ) 2. T urn the heat sink upside do wn with the front panel to ward you. F an Spare P art Number Information F an (includes ther mal pad) 382411-001
5–44 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 3. Remov e the 2 silv er PM2.0×4.0 scre ws 1 that secure the fan to the heat sink. 4. Remov e the f an 2 . R emo v ing the F an Re v erse the abov e procedure to install the fan.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5 –4 5 5. 1 6 P r o c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) h. Heat sink ( Section 5.14 ) Pr ocessor Spare P art Number Information Intel P entium M 745 (1.8-GHz) with 400-MHz FSB Intel P entium M 735 (1.7-GHz) with 400-MHz FSB Intel P entium M 725 (1.6-GHz) with 400-MHz FSB Intel P entium M 715A (1.5 -GHz) with 400-MHz FSB 373053-001 373052-001 367771-001 380690-001 Intel Celeron M 360 (1.4 -GHz) with 400-MHz FSB Intel Celeron M 350 (1.3 -GHz) with 400-MHz FSB 380033-001 380032-001
5–4 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 2. T urn the processor locking screw 1 one-quarter turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ Note that the gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. R emo v ing the Pr ocessor Re v erse the abov e procedure to install a processor .
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–4 7 5. 1 7 B a t t e r y C o n n e c t o r B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) 2. T urn the top cov er top-side up with the front panel to ward you. Battery Connector Board Spare P ar t Number Information Batter y connector board 382413-001
5–4 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 3. Remov e the silv er PM2.0×4.0 scre w that secures the battery connector board to the top cov er . R emo v ing the Battery Connec tor Boar d S cr ew
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–4 9 4. T urn the top cov er upside do wn, with the front panel to ward you. 5. Remov e the silv er PM2.0×4.0 scre w 1 that secures the battery connector board to the top cov er . 6. Slide the battery connector board to ward the rear panel 2 until it disconnects from the system board. 7. Remov e the battery connector board 3 . R emo v ing the Battery Connec tor Boar d Re v erse the abov e procedure to install the the battery connector board.
5–5 0 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5. 1 8 Powe r C o n n e c t o r B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) P ower Connector Boar d Spare P art Number Information P ower connector board 382414-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–51 2. Remov e the 2 silv er PM2.0×4.0 scre ws 1 that secure the po wer connector board to the top cov er . 3. Slide the po wer connector board to ward the rear panel 2 until it disconnects it from the system board. 4. Remov e the po wer connector board 3 . R emo v ing the P ow er Connec tor Boar d Re verse the abo v e procedure to install the po wer connector board.
5–5 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 1 9 USB/S - Video C ontroller B oard ✎ This section applies only to full-featured models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) USB/S-Video Contr oller Board Spare P art Number Information USB/S-Video controller board 382416-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 3 2. Remov e the 2 silv er PM2.0×4.0 scre ws 1 that secure the USB/S-V ideo controller board to the top co ver . 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. R emo v ing the U SB/S - V ideo C ontr oller Board Re v erse the abov e procedure to install the USB/S-V ideo controller board.
5–5 4 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5 .20 Bluetoot h Board ✎ This section applies only to full-featured models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Optical dri v e ( Section 5.5 ) b . Memory module compartment co ver ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K e yboard cov er ( Section 5.8 ) e. K eyboard ( Section 5.10 ) f. Display assembly ( Section 5.11 ) g. Base enclosure ( Section 5.12 ) 2. T urn the USB/S-V ideo controller board upside do wn with the USB port aw ay from you. Bluetooth Boar d Spare P art Number Information Broadcomm Bluetooth board 376651-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 5 3. Remov e the 2 PM1.5×3.5 scre ws 1 that secure the Bluetooth board to the USB/S-V ideo controller board. 4. Disconnect the Bluetooth board cable 2 from the USB/S-V ideo controller board. 5. Remov e the Bluetooth board 3 . R emo v ing the Bluet ooth Boar d Re v erse the abov e procedure to install the Bluetooth board.
5–5 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5. 2 1 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.6 ) ■ Mini PCI communications card ( Section 5.7 ) ■ Heat sink ( Section 5.14 ) ■ Processor ( Section 5.16 ) System Boar d Spare P art Number Information F or use on models with full-f eatu red models (includes a disk cell RT C b a t t e r y ) 381062-001 F or use on models with def eatured models (includes a disk cell RT C b a t t e r y ) 381061-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 7 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Optical dri v e ( Section 5.5 ) b . K e yboard cov er ( Section 5.8 ) c. K eyboard ( Section 5.10 ) d. Display assembly ( Section 5.11 ) e. Base enclosure ( Section 5.12 ) f. Speaker assembly ( Section 5.13 ) g. Battery connector board ( Section 5.17 ) h. Po wer connector board ( Section 5.18 ) i. USB/S-V ideo controller board ( Section 5.19 ) 2. T urn the top cov er top-side up, with the front panel to ward you.
5–5 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 3. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the system board. Disconnec ting the T ouc hP ad Cable
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 9 4. T urn the top cov er upside do wn with the front to ward you. ✎ Step 5 applies only to HP Pa vilion ze2000 models. See step 6 in this section for information on removing the system board scre ws on Compaq Presario M2000 models. 5. Remov e the 2 silv er PM2.0×4.0 scre ws that secure the system board to the top cov er . R emo v ing the S ys tem Boar d S cr ew s , HP z e2000 Models Only
5–60 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es ✎ Step 6 applies only to Compaq Presario M2000 models. 6. Remov e the 3 silv er PM2.0×4.0 scre ws that secure the system board to the top cov er . R emo v ing the S ys tem Boar d S cr ew s , Co mpaq Pr esar i o M2000 Models Only
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–61 7. Flex the left edge of the top co v er out 1 until the 1394 connector 2 disengages from the top cov er . 8. Lift the left side of the system board 3 until the 1394 connector is clear . 9. Flex the front edge of the top co v er 4 until the audio connectors 5 and LED section 6 of the system board disengage from the top co ver . R eleasing the S ys tem Boar d
5–6 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 10. Slide the system board to the left at an angle and remov e it. R emo v ing the S ys tem Boar d Re v erse the abov e procedure to install the system board.
Maintenance and S ervi ce Guide 6–1 6 Spec ific ations This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions HP P a vilion z e2000 Height (v aries from front to back) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in Compaq Presario M2000 Height (v aries from front to back) Width Depth 3.29 cm to 3.89 cm 23.06 cm 33.40 cm 1.30 in to 1.53 in 9.08 in 13.15 in W eight (v aries by configuration) HP P a vilion z e2000 Compaq Presario M2000 2.44 kg 2.39 kg 5.38 lb 5.26 lb Stand-alone power requirements Operating v oltage Operating current 18.5V dc @ 3.5 A - 65 W 3.5 A
6–2 Maintenance and Serv ice Gui de Spe cificat ion s T emperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min s weep r ate 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min s weep r ate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Ta b l e 6 - 1 Notebook (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 15.0-inch, XGA, Displa y Dimensions Height Width Diagonal 22.9 cm 30.0 cm 38.1 cm 9.0 in 11.8 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal po wer consumption 5.5 W Viewing angle /-35° horizontal, 15/-35° v er tical typical
6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 Har d Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransf er rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A security Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 156,301,488 117,210,240 78,140,160 Disk rotational speed 4200 r pm 4200 r pm 4200 r pm Operating temperature 5°C to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusi ons apply. Consult Customer Care for details. *1 GB = 1 billion b ytes when ref erring to hard dr iv e storage capacity . Actual capacity is less. † Actual drive specificatio ns ma y differ slightly .
Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Batter y P ac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
6–6 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 5 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-R OM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and mult ise ssi on) CD-Bridge Write: CD-R and CD-R W Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Disk thickness 1.2 mm (0.047 in) T rac k pitch 0.74 µm Access time CD media D VD media Random Full strok e < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 5 24X D VD/CD-R W Combo Drive (Continued)
6–8 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 6 8X D VD±R W/R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-R OM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-R W D VD-R and DV D - R W Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Disk thickness 1.2 mm (0.047 in) T rac k pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD rate) 5,400 KB/s (1,352 KB/s at 1X D VD rate) 2,700 KB/s (1,352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 6 8X D VD±R W/R and CD-R W Combo Drive (Continued)
6–10 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-7 8X D VD-ROM Drive Applicable disk D VD-R OM (D VD-5, D VD-9, D VD-10, D VD-18) CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disk thickness 1.2 mm (0.047 in)
Spe cificat ion s Maintenance and S ervi ce Guide 6–11 T rac k pitch 0.74 µm Access time CD media D VD media Random Full strok e < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache b uffer 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X D VD r ate) 16.6 MB/s Star tup time < 10 seconds Stop time < 3 seconds T able 6-7 8X D VD-ROM Drive (Continued)
6–12 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-8 24X CD-R OM Drive Applicable disk Applicab le disc CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disk thickness 1.2 mm (0.047 in) T rac k pitch 1.6 µm Access time CD media D VD media Random Full strok e < 110 ms < 220 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache b uffer 128 KB/s Data transfer rate CD-R (24X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 16.6 MB/s Star tup time < 8 seconds Stop time < 4 seconds
Spe cificat ion s Maintenance and S ervi ce Guide 6–13 Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5. T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natur al K e yboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SM Bus Controller—24C3 Data F ax Modem with Smar tCP IRQ6 Disk ette drive
6–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ7* P arallel por t IRQ8 System CMOS/real time cloc k IRQ9* Microsoft A CPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek R TL8139 F amily PCI f ast Ether net Controller IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardb us controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y IDE channel *Def ault configuration; audio possib le configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IR Q5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the se rial port may assert IRQ3 or IRQ4. T able 6-10 System Interrupts (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or CPU 040 - 05F Counter/timer registers 044 - 05F Unused 060 K e yboard controller 061 P or t B 062 - 063 Unused 064 K e yboard controller 065 - 06F Unused 070 - 071 NMI enable/R TC 072 - 07F Unused 080 - 08F DMA page registers 090 - 091 Unused 092 P or t A 093 - 09F Unused 0A0 - 0A1 Interrupt controller no . 2
6–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 C oprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 P r imar y fix ed disk controller 1F8 - 200 Unused 201 Jo ystic k (decoded in ESS1688) 202 - 21F Unused 220 - 22F Enter tainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reser v ed serial por t T able 6-11 System I/O Addresses (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Un used 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B F M synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB V GA 3BC - 3BF Reser v ed (parallel por t/no EPP suppor t) 3C0 - 3DF V GA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF Inter nal modem 3F0 - 3F7 “ A” diskette controller 3F8 - 3FF Serial por t (COM1/def ault) CF8 - CFB PCI configuration inde x register (PCIDIV O-1) CFC - CFF PCI configuration data register (PCIDIV O-1) T able 6-11 System I/O Addresses (Continued)
6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Un used 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 01000000-047FFFFF Super ex tended memor y 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memor y (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System BIOS
Maintenance and S ervi ce Guide A–1 A Co nnec tor P in As sig nmen ts Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data – 4 Ground
A–2 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 2 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e 7 Unused 4 Unused 8 Unused
Connec tor P in Assignments Maintenance and S ervi ce Guide A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground 12 3 45 6 7
A–4 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog
Connec tor P in Assignments Maintenance and S ervi ce Guide A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused
A–6 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 6 A udio-In (Micr ophone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel
Maintenance and S ervi ce Guide B–1 B P o w er Cord Set Req uirements 3-Con duc tor P o w er Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Po wer cord sets for use in other countries must meet the requirements of the country where the notebook is used.
B–2 Maintenance and Se rvic e Guide P o w er Cor d Set R equirements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed b y an acceptable accredited agency responsible for e valuation in the country where the po wer cord set will be used. ■ The po wer cord sets must ha ve a minimum current capacity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by each country’ s po wer system. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the ap pliance inlet on the back of the notebook.
P o w er Cor d Set Requir ements Maintenance and S ervi ce Guide B–3 Coun tr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicab le Note Number A ustralia EANSW 1 Au s t r i a O VE 1 Belgium C EBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F r ance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n ME T I 3 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T y pe HO5VV - F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of the agency responsible f or e v aluation in the countr y where it will be used. 2. The fle xible cord m ust be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug must be a tw o-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , flexib le cord, and w all plug must bear a “T” mark and registration number in accordance with the J a panese Dentori Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration.
B–4 Maintenance and Se rvic e Guide P o w er Cor d Set R equirements The Netherlands KEMA 1 Norwa y NEMK O 1 Sweden SEMK O 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T y pe HO5VV - F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of the agency responsible f or e v aluation in the countr y where it will be used. 2. The fle xible cord m ust be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug must be a tw o-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , flexib le cord, and w all plug must bear a “T” mark and registration number in accordance with the J a panese Dentori Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration. 3-Conductor P ower Cor d Set Requirements (Continued) Country Accredited Agency Applicab le Note Number
Maintenance and S ervi ce Guide C–1 C Sc r e w Li st ing This appendix provides specif ication and reference information for the scre ws used in the notebook. All scre ws listed in this appendix are a v ailable in the Miscellaneous Scre w Kits, spare part numbers 382402-001 (for use on HP Pa vilion ze2000 models) and 382403-001 (for use on Compaq Presario M2000 models).
C–2 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×5 . 0 Sc r e w L ocati ons Ta b l e C - 1 Blac k PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard dr iv e cov er to the notebook (scre ws are captured on the cov er b y C clips; documented in Section 5.3 ) 2 T wo screws that secure the memo r y module compar tment cov er to the notebook (scre ws are captured on the cov er b y C clips; documented in Section 5.6 ) 3 One scre w that secures the Mini PC I compar tment cov er to the notebook (screw is captured on the co v er b y C clips; documented in Section 5.7 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–3 Silv er P M2 .5×4. 0 S cr ew L ocati ons Ta b l e C - 2 Silver PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silv er 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.3 ) mm
C–4 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Blac k PM2.0×6.0 Screw Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One scre w that secures the optical dr iv e to the notebook (documented in Section 5.5 ) 2 Se v en scre ws that secure the base en closure on the HP P a vilion z e2000 notebook (documented in Section 5.12 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–5 Blac k P M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Blac k PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One scre w that secures the ke yboar d to the notebook (documented in Section 5.10 ) 2 F our scre ws that secure the displa y assembly on the HP P avilion z e2000 notebook (documented in Section 5.11 ) mm
C–6 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Blac k PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the displa y asse mbly on the Compaq Presario M2000 notebook (documented in Section 5.11 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–7 Blac k P M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Blac k PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosur e to the notebook (documented in Section 5.12 ) mm
C–8 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×7 . 0 Sc r e w L ocatio ns Ta b l e C - 4 Blac k PM2.0×7.0 Screw Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 1 scre w that secures the optical dr iv e on the Compaq Presario M2000 notebook (documented in Section 5.5 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–9 Blac k P M2 . 0×7 . 0 Sc r e w L ocatio ns Ta b l e C - 4 Blac k PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclos ure on the Compaq Presario M2000 notebook (documented in Section 5.12 ) mm
C–10 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×7 . 0 Sc r e w L ocatio ns Ta b l e C - 4 Blac k PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base encl osure on the Compaq Presario M2000 notebook (documented in Section 5.12 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–11 Silv er P M2 .0×5 . 0 Sc r e w L ocati ons Ta b l e C - 5 Silver PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silv er 9 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the k eyboard cov er to the notebook (documented in Section 5.10 ) 2 Six scre ws that secure the base enc losure on the HP P a vilion ze 2000 notebook (documented in Section 5.12 ) mm
C–12 Maintenance and S ervi ce Guide Scr e w Listin g Silv er P M2 .0×5 . 0 Sc r e w L ocati ons Ta b l e C - 5 Silver PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 9 5.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the base enclosur e to the notebook (documented in Section 5.12 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–13 Silv er P M2 . 0×3 . 0 Sc r ew L ocati ons Ta b l e C - 6 Silver PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silv er 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the notebook (documented in Section 5.9 ) mm
C–14 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×4.0 S cr ew L ocati ons Ta b l e C - 7 Blac k PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the k e yboard to the notebook (documented in Section 5.10 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–15 Blac k P M2 . 0×4.0 S cr ew L ocati ons Ta b l e C - 7 Blac k PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosur e to the notebook (documented in Section 5.12 ) mm
C–16 Maintenance and S ervi ce Guide Scr e w Listin g Blac k P M2 . 0×4.0 S cr ew L ocati ons Ta b l e C - 7 Blac k PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclos ure on the Compaq Presario M2000 notebook (documented in Section 5.12 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–17 Blac k P M2 . 0×16. 0 Scr e w Locatio ns Ta b l e C - 8 Blac k PM2.0×16.0 Screw Color Qty . Length Thread Head Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclosure on the HP P a vilion z e2000 notebook (documented in Section 5.12 ) mm
C–18 Maintenance and S ervi ce Guide Scr e w Listin g Silv e r P M2 .0×4. 0 Scr ew L ocati ons Ta b l e C - 9 Silver PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silv er 16 4.0 mm 2.0 mm 4.0 mm Where used: 1 Three screws that secure the heat sink on the HP P avilion z e2000 notebook (documented in Section 5.14 ) 2 One scre w that secures the batter y connector board to the notebook (documented in Section 5.17 ) 3 T wo screws that secure the po wer connector board to the notebook (documented in Section 5.18 ) 4 T wo screws that secure the USB/S-Vide o controller board to the notebook (documented in Section 5.19 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–19 Silv e r P M2 .0×4. 0 Scr ew L ocati ons Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.15 ) mm
C–20 Maintenance and S ervi ce Guide Scr e w Listin g Silv e r P M2 .0×4. 0 Scr ew L ocati ons Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 16 4.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the battery connec tor board to noteb ook (documented in Section 5.17 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–21 Silv e r P M2 .0×4. 0 Scr ew L ocati ons Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system board on the HP P a vilion ze2000 notebook (documented in Section 5.21 ) mm
C–2 2 Maintenance and S ervi ce Guide Scr e w Listin g Silv e r P M2 .0×4. 0 Scr ew L ocati ons Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 16 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the system boar d on the Compaq Presario M2000 notebook (documented in Section 5.21 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide C–2 3 Silv er P M1.5×3 .5 Sc r e w Locatio ns T able C-10 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silv er 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth boa rd to the notebook (documented in Section 5.20 ) mm
Maintenance and S ervi ce Guide Inde x–1 In de x 1394 port 1–10, 1–12 6-in-1 Digital Media Reader light 1–10, 1–24 6-in-1 Digital Media Reader slot 1–10 6-in-1 Memory Reader light 1–12 , 1–26 6-in-1 Memory Reader slot 1–12 A AC adapter, spare part number 3–16 , 3–20 arrow keys 1–20, 1–22 audio troubleshooting 2–21 audio-in jack location 1–6, 1–8 pin assignments A–6 audio-out jack location 1–6, 1–8 pin assignments A–6 B base enclosure removal 5–33 spare part numbers 3–9, 3–23 , 5–33 battery bay 1–17 , 1–18 , 1–27 , 1–29 battery connector board removal 5–47 spare part number 3–7 , 3–23 , 5–47 battery light 1–6, 1–8 battery pack removal 5–6 spare part numbers 3–11, 3–18 , 5–6 specifications 6–5 battery pack release latch 1–27 , 1–29 Bluetooth board removal 5–54 spare part number 3–7 , 3–21 , 5–54 bottom components 1–27, 1–29 C cables, service considerations 4–2 caps lock key 1–20 , 1–22 caps lock light 1–23, 1–25
Inde x–2 Mainten ance and Servi ce Guide Inde x CD-ROM drive OS loading problems 2–20 precautions 4–3 removal 5–11 spare part number 3–11, 3–15 , 3–22 , 5–11 specifications 6–12 components bottom 1–27, 1–29 front 1–5, 1–7 keyboard 1–19, 1–21 left-side 1–13, 1–15 rear 1–15, 1–17, 1–18 right-side 1–9, 1–11 top 1–23, 1–25 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 connector pin assignments audio-in A–6 audio-out A–6 external monitor A–4 headphone A–6 microphone A–6 modem A–5 monitor A–4 network A–2 RJ-11 A–5 RJ-45 A–2 S-Video-out A–3 Universal Serial Bus (USB) A–1 connectors, service considerations 4–2 D design overview 1–31 disassembly sequence chart 5–3 diskette drive OS loading problems 2–19 precautions 4–3 display assembly removal 5–28 spare part numbers 3–3, 3–22 , 5–28 specifications 6–3 display hinge brackets, spare part numbers 3–3, 3–24, 5–28 display release button 1–6 , 1–8 display switch 1–23, 1–25 DMA specifications 6–13 docking device, troubleshooting 2–14 drives, preventing damage 4–3 DVD/CD-RW Combo Drive OS loading problems 2–20 precautions 4–3 removal 5–11 spare part number 3–11, 3–15 , 3–22 , 5–11 specifications 6–6 DVD±RW/R and CD-RW Combo Drive OS loading problems 2–20 precautions 4–3 removal 5–11
Inde x Maintenance and S ervi ce Guide Inde x–3 spare part number 3–11, 3–15 , 3–22 , 5–11 specifications 6–8 DVD-ROM drive OS loading problems 2–20 precautions 4–3 removal 5–11 spare part number 3–11, 3–15 , 3–22 , 5–11 specifications 6–10 E electrostatic discharge 4–4, 4–8 entertainment cable, spare part number 3–16, 3–21 exhaust vents 1–17, 1–18, 1–28 , 1–30 expansion port 2 1–14 , 1–16 external monitor port pin assignments A–4 F fan removal 5–43 spare part number 3–7, 3–23 , 5–43 features 1–2 feet illustrated 3–12 locations 5–10 flowcharts, troubleshooting no audio 2–21, 2–22 no network/modem connection 2–26 no OS loading 2–15 no OS loading from diskette drive 2–19 no OS loading from hard drive 2–16, 2–17, 2–18 no OS loading from optical drive 2–20 no power 2–8, 2–10, 2–11 no video 2–12, 2–13 nonfunctioning device 2–23 nonfunctioning docking device 2–14 nonfunctioning keyboard 2–24 nonfunctioning pointing device 2–25 fn key 1–20, 1–22 front components 1–5, 1–7 function keys 1–20, 1–22 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 spare part numbers 3–9, 3–15 , 3–22 , 5–7 specifications 6–4 hard drive bay 1–28, 1–30 hard drive cover illustrated 3–12 removal 5–7
Inde x–4 Mainten ance and Servi ce Guide Inde x headphone jack location 1–6, 1–8 pin assignments A–6 heat sink removal 5–41 spare part number 3–7, 3–23 , 5–41 hinge cover, spare part numbers 3–3, 3–24, 5–28 I I/O address specifications 6–15 IDE drive light 1–6, 1–8 interrupt specifications 6–13 K keyboard removal 5–24 spare part numbers 3–5, 3–18 , 3–19 , 3–20 , 5–24 troubleshooting 2–24 keyboard components 1–19 , 1–21 keyboard cover removal 5–19 spare part numbers 3–3, 3–23 , 5–19 keypad keys 1–20, 1–22 L label area 1–28 , 1–30 LED board removal 5–22 spare part numbers 3–3, 3–24 , 5–22 left-side components 1–13, 1–15 Logo Kit, spare part numbers 3–16 , 3–23 M mass storage devices, spare part numbers 3–14 memory map specifications 6–18 memory module removal 5–13 spare part numbers 3–11, 3–22 , 5–13 memory module compartment 1–27 , 1–29 memory module compartment cover illustrated 3–12 removal 5–14 microphone jack location 1–6, 1–8 pin assignments A–6 Mini PCI communications card removal 5–16 spare part numbers 3–11, 3–20 Mini PCI compartment 1–28, 1–30 Mini PCI compartment cover illustrated 3–12 removal 5–17
Inde x Maintenance and S ervi ce Guide Inde x–5 Miscellaneous Plastics Kit components 3–12 contents 3–13, 3–23 spare part numbers 3–9, 3–13 , 3–23 modem jack location 1–14, 1–16 pin assignments A–5 modem, troubleshooting 2–26 monitor port 1–14, 1–16 pin assignments A–4 mouse, spare part number 3–16 , 3–18 mute button 1–24, 1–26 mute light 1–24, 1–26 N network jack location 1–14, 1–16 pin assignments A–2 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14, 2–23 notebook feet illustrated 3–12 locations 5–10 notebook specifications 6–1 num lock key 1–20, 1–22 num lock light 1–24, 1–26 O optical drive location 1–10 , 1–12 , 1–28 , 1–30 OS loading problems 2–20 precautions 4–3 removal 5–11 spare part numbers 3–11, 3–15 , 3–22 specifications 6–6, 6–8, 6–10 , 6–12 P packing precautions 4–5 PC Card eject buttons 1–14, 1–16 PC Card slots 1–14, 1–16 plastic parts 4–2 pointing device, troubleshooting 2–25 power button 1–24, 1–26 power connector 1–14, 1–16 power connector board removal 5–50 spare part number 3–7 , 3–23 , 5–50 power cord set requirements B–2 spare part numbers 3–17, 3–20 , 3–21 power management features 1–5 power, troubleshooting 2–8 power/standby light 1–6, 1–8 processor removal 5–45 spare part numbers 3–7, 3–18 , 3–20 , 3–21 , 5–45 R rear components 1–15, 1–17, 1–18 remote control, spare part number 3–16, 3–20
Inde x–6 Mainten ance and Servi ce Guide Inde x removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–9, 1–11 RJ-11 jack location 1–14, 1–16 pin assignments A–5 RJ-45 jack location 1–14, 1–16 pin assignments A–2 S Screw Kit, spare part number 3–16 , 3–23 screw listing C–1 security cable slot 1–10, 1–12 serial number 3–1, 5–2 service considerations 4–2 speaker assembly removal 5–39 spare part numbers 3–7, 3–23 , 3–24 , 5–39 speakers 1–6, 1–8 specifications battery pack 6–5 CD-ROM drive 6–12 display 6–3 DMA 6–13 DVD/CD-RW Combo Drive 6–6 DVD±RW/R and CD-RW Combo Drive 6–8 DVD-ROM drive 6–10 hard drive 6–4 I/O addresses 6–15 interrupts 6–13 memory map 6–18 notebook 6–1 optical drive 6–12 static shielding materials 4–8 S-Video-out jack location 1–10, 1–12 pin assignments A–3 system board removal 5–56 spare part numbers 3–9, 3–21 , 5–56 system memory map 6–18 T tools required 4–1 top components 1–23, 1–25 top cover, spare part numbers 3–7 , 3–22 , 3–23 , 3–24 TouchPad 1–23 , 1–25 TouchPad buttons 1–23, 1–25 TouchPad horizontal scroll region 1–26 TouchPad vertical scroll region 1–24, 1–26 transporting precautions 4–5 troubleshooting audio 2–21 Computer Setup 2–1 docking device 2–14 flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23
Inde x Maintenance and S ervi ce Guide Inde x–7 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 U Universal Serial Bus (USB) port location 1–10 , 1–12 , 1–14 , 1–16 pin assignments A–1 USB digital drive, spare part number 3–15 USB travel mouse, spare part number 3–16, 3–18 USB/S-Video controller board removal 5–52 spare part numbers 3–7, 3–24 , 5–52 V video troubleshooting 2–12 volume button 1–24, 1–26 W Windows applications key 1–20 , 1–22 Windows logo key 1–20 , 1–22 wireless button 1–24 wireless light 1–6, 1–8, 1–26 workstation precautions 4–6 Y Y-cable, spare part number 3–16 , 3–21