HP ENVY 15 Maintenance And Service Manual
HP ENVY 15 Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures. First Edition: April 2010 Document Part Number: 602791-001
Safety warning notice WARNING! To reduce the possibilit y of heat-rela ted inju ries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surf ace. Do not a llow an other hard surface, such as an ad jo ining optional pr inter, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do no t allow the AC adapter to contact the skin or a soft surfac e, such as pillows or r ugs or clothing , duri ng operation. The computer and the AC adapter comply with the us er-accessib le surface temperature limits defi ned by the International Standard for Safety of Info rmation Technology Eq uipment (IEC 60 950). iii
iv Safety warning notice
Table of contents 1 Product description ............. ............... .............. ................ ............. ................ .............. ... ... 1 2 External component identification .......... ............ ............. ............ ............ ............... ........... 5 Identifyi ng hardware .... ............... ............... ........... ................ ............... .............. ............... . ...... 5 Top components ......... ............... .............. ............... ............... .............. ............. ............... .. ....... 5 Display co mponen ts ................. .................... ........................ ......................... ............ 5 Button .... ........... ........... ......... ........... .......... ........... ......... ........... ........... ........ ............ 6 Keys .... ........... ........... ......... ............ ........... ........ ........... ........... ......... ........... ............ 7 Lights ........... .......... ........ ........... .......... ........... .......... .......... ........... .......... ........ ......... 8 TouchPa d ..... .......... ........... ......... ......... ......... .......... ......... ........... .......... ......... ........... 9 TouchPad buttons ........ ............. ............ ........... ............ ............. ............. ............ ...... 10 Front components ...... .......... ........... .......... ........... ........... .......... ........... .......... ........... ......... ..... 11 Left-side components .. ........ .......... ........... .......... .......... ........... .......... .......... ......... .......... ..... ..... 11 Right-sid e compone nts ....... ......... ........... ............ .......... ............ ............ .......... ........... ........... ... 13 Bottom components ..... ............ .......... ........... .......... .......... .......... .......... .......... .......... .......... . ... 14 3 Illustrated parts catalog ................... ..................... ................... ..................... .................. 15 Service tag ............ ........... ........... ......... ........... ........... ........... .......... ........... ........... ....... ......... 15 Computer major components ......... ............... ............... ............. ............... ............... ............... .. 1 7 Display co mponents .......... ........... ........... ........... ........... ........... .......... ........ ........... ........... ... ... 21 Mass stora ge devic es ...... .......... ......... .......... ........... ........ .......... .......... .......... ......... .......... ... ... 23 Miscellaneous parts ........ ........... .......... ........... ........... .......... ........... ........... .......... ........... ... ..... 25 Sequential part number listing .............. ............. ............. ............. ............ ............. ............. ..... .. 25 4 Rem oval and r eplaceme nt procedu res ... ................ .............. .............. .............. ............... 29 Prelimi nary repl acement requi rements ... ......... ........... .......... ........... ........... .......... ........... .......... . 29 Tools required ....... .............. .............. .............. .............. .......... ............. .............. ..... 29 Service consideratio ns ........ .......... .......... ......... ........... .......... .......... .......... .......... ..... 29 Plastic parts ... ............ ............ .......... ............. ............ ............ ............ ....... 29 Cables a nd connec tors .......... .............. ............... ............. .............. ........... 30 Drive handling ....... ............. ............ .............. .......... .............. ............. ...... 30 Grounding guidelines ....... ............ ........... ............ ........... ............ ........... ............ ...... 31 Electrostatic discharge damage ............ .............. ........... ........... ............ ...... 31 v
Packaging a nd transpor ting guideli nes ........................................ 32 Workstatio n guideli nes .............................................................. 32 Equipment gu idelines .. ............ ......... ........... ............ ............ ....... 33 Component re placement pr ocedures .. .................................................................. .................... 34 Service tag ........ ......... .......... ........... .......... ........ .......... ........... .......... ........ .......... .... 34 Computer feet ... .......... .......... .......... ........... .......... .......... ........... .......... .......... .......... 36 Battery . .......... .......... ......... .......... .......... .......... ........ ........... .......... ........... ........ ....... 36 Expansion memory module ........ ............. ............ ............ ............. ............. ............. ... 37 Top cover .......... ............ ........... ............ ............ ........... ............ ............ ........... ........ 39 Keyboard ........ ......... ........... ........... ........... ........... ........... ........... ........... ......... ........ 41 Speaker assemby ... ........... ........... ........ .......... ........... ......... ........... ........... ........... .... 43 Primary memo ry module ................. ........................................ ................................. 44 WLAN module .......... .............. .............. .............. .............. ............ .............. ............ 46 RTC battery . .............. ............... .................. ................ .............. ............... ............... 48 Hard drive ................. ...................... ........................ ..................... ................. ........ 49 Processor fan/heat sink assembly .... ............. ..... ..... ........... ........... ............ ........... ...... 51 Proce ssor .......... ................ .................. ............ .................. ................. .............. ...... 53 Power button board and c able ............. .............. ............... ............. .............. ............. 55 Power c onnector cabl e ............................ .................................... ............................ 56 System board ..... ...................... ................ ................... ....................... ............... ..... 58 Display assembly .......... .............. ................... .................. ................... .................. .. 61 5 Specif ications ... .............. ............ .............. ............... ............... ........... ............... .......... . ... 69 Computer sp ecificati ons ...... ........... ........... ......... ........... ........... ......... .......... ........... ........... ... ... 69 15.6-i n display spec ifications ..................... .................... ................... ................... ................. .. 70 Hard drive sp ecifica tions ............. ............................. .......................... ............................. .... ... 71 Blu-ray ROM DVD±RW SuperMu lti Double-Lay er Drive speci fications ............... ........... ......... ........ 73 DVD±RW and CD-RW SuperMulti Doubl e-Layer Comb o Drive specifications ........................ ......... 74 System DMA specifications ... .............. .............. ............. .............. ............ .............. ............. .... . 75 System memory map specifications ... .................. ................ .............. .............. ............... ........... 76 System inte rrupt specif ications . .............................. .............................. ............................. ..... .. 77 System I/O address specifications ..... ................. .............. .............. ............. .............. .............. . 78 6 Backup and recovery ............... ........................... ......................... ........................ ........... 8 1 Creating recovery di scs ........... ........................ ....................... .................. ...................... ..... ... 82 Backing up your information ....... ............ .......... ........... ............ ............. ............ ............. ......... . 83 Using Windo ws Backup and Rest ore ................ ....................... ....................... ........... 84 Using system restore points ........... ............ .............. ........... ............ ........... ............ .... 84 When to cre ate restore po ints .......... ................ ............... ............... ............ 84 Create a system restore point .... .......... ........... ........... .......... ........... .......... .. 84 Restore to a pr evious d ate and time ........ ........... ............ ............ ............ ..... 85 Performi ng a recovery ......... ........................ .................. ........................ ........................ ...... ... 85 Recovering from the recovery disc s ........ ............ ........... ........... ........... ........... ........... . 85 vi
Re cov eri ng fro m t he d edi ca ted rec ov ery pa rtit io n ( sel ect mo del s o nly ) ........................... 86 7 Conne ctor pin assignmen ts ....... ............ ........... ........... ......... ........... ........... ........... .......... 87 Audio-i n (mic rophone) ...... ................... .................. .............. .................. ................. ............. .. . 87 Audio-o ut (headphone ) ............. ................ ............... ................ .................. ................ ........... .. 87 HDMI ........ ............. ............ ............... .............. ............ ............... .............. ........... ........ ....... .. 88 RJ-45 (ne twork) . ............ ............. ......... ............. ............. ............. ......... ............. ............. .. ....... 89 Universal Serial Bus ....... ............ ........... ............ .......... ............ ............ ............ ............ ...... ...... 89 8 Pow er cord set requ irements . .......... ............. .......... ............ ........... .......... .......... ............ . 90 Require ments for al l countries .. .................. ....................... ...................... .................. ............. .. 90 Requirem ents for spec ific coun tries and regio ns ............................................................ ............. 91 9 Recycling .............. ........... ............... .............. ............... .............. ............. ............. ..... ...... 92 Battery ........ ........ ........... ........... .......... ......... .......... ........... .......... ........... ........ ........... . ........... 92 Display .... ......... ............ ........... ............ ......... ............ .......... ........... .......... ........... ........ .......... 92 Index .. ........... .......... ......... ........... .......... ........... ......... .......... ........... .......... ........ ......... .. ...... 9 8 vii
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1 Product description Category Description Product Name HP ENVY 15 Notebook PC Proces sors Intel® Core⢠i7-840QM 1.86-GHz processor with embedded Northbridge Intel Core i7-740QM 1.73-GHz processor with embedded Northbridge Intel® Core⢠i7-820QM 1.73-GHz processor with embedded Northbridge Intel Core i7-720QM 1.73-GHz processor with embedded Northbridge Intel Core i5-540QM 2.53-GHz processor with embedded Northbridge Intel Core i5-520QM 2.40-GHz processor with embedded Northbridge Intel Core i5-450QM 2.40-GHz processor with embedded Northbridge Intel Core i5-430QM 2.26âGHz processor with embedded Northbridge Chipset Intel 5 series express chips ets PM57 platform controller hub (PCH) Peak-M Graphics ATI Mobility Radeon⢠HD 5830 (M97 ) Discre te PCI Express Graphics with 1 GB of dedicated video memory (64MÃ16, 1.5V, 800 MHz, DDR3 @1333 MHz) ATI Mobility Radeon⢠HD 5730 (M97 ) Discre te PCI Express Graphics with 1 GB of dedicated video memory (64MÃ16, 1.5V, 800 MHz, DDR3 @1333 MHz) ATI Mobility Radeon⢠HD 4830 (M97 ) Discre te PCI Express Graphics with 1 GB of dedicated video memory (64MÃ16, 1.5V, 800 MHz, DDR3 @1333 MHz) Panel 15.6-in AntiGlare, full high-definition (FHD) (1920 à 1080), light-emitting diode (LED), dual-channel display assembly 15.6-in BrightView, HD (1368 à 768), LED display assembly 16 à 9 wide aspect ratio Supports privacy filter Includes 2 wireless local-ar ea network (WLAN) antennas Supports ambient light sensor (ALS) Memory 4 memory module slots (customer accessi ble/upgradeable), supports up to 16-GB memory Supports DDR3, 1066-MHz dual channel memory 1
Category Description Mass storage device s Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives Supports the following hard drive configurations: 2.5-in, 7200-rpm: â 640-GB â 500-GB â 320-GB 1.8-in, 5400-rpm: â 320-GB 1.8âin SSD â 160âGB Optical drive External USB support for the following: â Blu-ray ROM with LightScribe DVD±R/RW SuperMult i Double-Layer Drive â DVD±RW and CD-RW SuperMulti Double-L ayer Combo Drive with LightScribe Microphone 2 integrated digital dual-array microphones Microphone jack Webcam Night-vision/low-light VGA camera with infrared LED for illumination Supports OVT7738 camera sensor with F2.0, dual-band lens Fixed (no tilt) Activity light 640 à 480 by 24 frames per second Audio HD IDT 92HD75B audio Dolby Home Theater technology 2 stereo speakers with 2-watt power rating Headphone jack Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet S3/S5 wake on LAN (AC mode only) Ethernet cable not included Power requirement s 120- and 90-W HP Smart Adapter (100â240V) Battery options: â Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable â Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable 2 Chapter 1 Product descripti on
Category Description Wireless Integrated WLAN o ptions by way of wi reless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats: â Intel WiFi Link 6200 802.11 a/g/n â Intel WiFi Link 6200 802.11 a/g/n with Bluetooth ® â Intel WiFi Link 5100 802.11 a/g/n â Intel WiFi Link 5100 802.11 a/g/n with Bluetooth â Intel WiFi Link 6100 802.11 a/b/g â Intel WiFi Link 6100 802.11 a/b/g â Intel WiFi Link 6100 802.11 a/b/g with Bl uetooth â Intel WiFi Link 5100 802.11 a/b/g â Intel WiFi Link 5100 802.11 a/b/g with Bl uetooth â Intel 1000 802.11 b/g/n â Intel 1000 802.11 b/g/n with Bl uetooth â Intel 1000 802.11 b/g â Intel 1000 802.11 b/g with Bl uetooth External media cards Digital Media Slot Supports the following digital card formats: â MultiMediaCard â micro MultiMediaCard (adapter required) â MultiMediaCard Plus â Secure Digital (SD) Me mory Card â micro Secure Digital Memory Card (adapter required) â Secure Digital High Capacity Memory Card 3
Category Description Ports 3.5-mm headphone/microphone combo jack (stereo, supports jack detection) eSATA/USB 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 à 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of dr iving an external optical drive) USB 2.0 ports (2, each capable of dr iving an external optical drive) NOTE: The total combined power for all US B ports is 3.0 amps, with all power available from any single port. This power is available whenever the AC adapter is supplying power, including S3 and S5 modes. Keyboard/pointing devices Full-size optimized keyboard with 1.8-mm keystroke travel dis tance TouchPad with gesture support (med ia âM,â scroll, pinch, zoom) Taps enabled by default Security Security cable slot with adapter Operating system Preinstalled: Microsoft® Windows® 7 Home Premium 64 Microsoft Windows 7 Professional 64 Microsoft Windows 7 Ultimate 64 Configurable Linux embedded Serviceability End-user replaceable parts: AC adapter Battery External optical drive Memory (only 2 slots are customer accessible) 4 Chapter 1 Product descripti on
2 External component identification Identifying hardware Components included with the comput er may vary by region and model. The illu strations in this cha pter identify the standard features on most computer models. To see a list of hardware installed in the co mputer: â² Select Start > Control Panel > System and Security . Then in the System area, click Device Manager . You can also add hardware or modify devi ce configurations us ing Device Manager. NOTE: Windows includes the User Accoun t Control feat ure to improve the security of your compu ter. You may be pro mpted for your perm ission or p assw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for mo re information. Top components Display components Identifying hardware 5
Item Component Function (1) Ambient light sensor Adjusts the screen brightness leve ls automatical ly, based on surrounding lighting conditions. (2) Internal microphones (2) Record sound.. (3) Webcam light On: The webcam is in use. (4) Webcam infrared (IR) lights (2) Improve the webcam picture quality in low-light conditions. (5) Webcam Records video and captures still photographs. (6) Wireless antennas (2) Send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the ante nnas free from obstructions. To see wireless regulatory no tices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. (7) Internal display switch Turns off the disp lay and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. Button 6 Chapter 2 External component identification
Component Description Power button â When the computer is off, press the button to turn on the computer. â When the computer is on, press th e button briefly to initiate Sleep. â When the computer is in the Sleep state, press the button briefly to exit Sleep. â When the computer is in Hibernation, pres s the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffe ctive, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Contr ol Panel > System and Security > Power Options . Keys Item Component Function (1) Action keys Execute frequently used sy stem functions. (2) wireless key Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network m ust also be set up. (3) Windows applications key Displays a shortc ut menu for items beneath the cursor. (4) Windows logo key Displays the Windows Start menu. Top components 7
Item Component Function (5) fn key Executes frequently used s ystem functions when pressed in combination with a function key or the esc key. (6) calculator key Opens the Windows calculator function. (7) print options key Opens the Print Options wi ndow of the active Windows program. (8) Web key Opens a Web browser. NOTE: Until you have set up your Internet or network services, the Web key opens the Windows Internet Connection Wizard. After you have set up your Internet or network services and yo ur Web browser home page, you can press the Web key to quickly access your home page and the Internet. (9) Media Launch key Opens HP MediaSmart. HP MediaSmart turns your computer into a mobile entertainment cen ter. You can enjoy music and movies and manage and edit your photo collections. (10) mail key Opens your default e-mail program. NOTE: The first time you press the mail key, you may be prompted to set up your e-mail ac count. After you have set up your e-mail, you can press the mail key to quickly access your e-mail. (11) esc key Displays sy stem in fo rmation when pressed in combination with the fn key. Lights Item Component Descrip tion (1) TouchPad off indicator â Amber: The TouchPad is off. â Off: The TouchPad is on. (2) Caps lock light White: Caps lock is on. (3) Power light â White: The computer is on. â Blinking white: The com puter is in the Sleep state. â Off: The computer is o ff or in Hibernation. (4) Mute light Amber: Computer sound is off. (5) Wireless light â Off: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. â Amber: All wireless devices are off. 8 Chapter 2 External component identification
TouchPad Component Description TouchPad* Moves the pointer and selects or activates items on the screen. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers . Then, right-click the device representing your co mputer, and select Mouse settings . Top components 9
TouchPad buttons Item Component Function (1) TouchPad off indicator T o turn the Touc hPad zone on and off, quickly double- tap the TouchPad off indicator. NOTE: W hen the TouchPad zone is active, the lig ht is off. (2) Left To uchPad button* Functions like th e left button on an external mouse. (3) Right TouchPad button* Functions like th e right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers . Then, right-click the device representing your co mputer, and select Mouse settings . 10 Chapter 2 External comp onent identifica tion
Front components Item Component Fun ction (1) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Digit al Media Slot Supports the following digital card formats: â MultiMediaCard â micro MultiMediaCard (adapter required) â MultiMediaCard Plus â Secure Digital Memory Card â micro Secure Digital Memory Card (adapter required) â Secure Digital High Capacity Memory Card Left-side components Item Component Function (1) Battery light â Off: The computer is running on battery power. â Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. â Amber: A battery is charging. â White: The computer is connected to external power and the battery is fully charged. (2) Power connector Connects an AC adapter. Front componen ts 11
Item Component Function (3) Vent .Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Drive light â Blinking white: The hard drive is being accessed. â Amber (select models only ): HP ProtectSma rt Hard Drive Protection has temporarily parked the hard drive. (5) Speaker Produces sound. 12 Chapter 2 External comp onent identifica tion
Right-side components Item Component Function (1) Speaker Produces sound. (2) Security cable slot Attaches an optio nal security cable to the com puter. NOTE: The s ecurity cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (3) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound wh en connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. NOTE: When a device is connected to the jack, the device speakers are disabled. (4) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. (5) USB ports (2) Connect optional USB devices. (6) HDMI port Connects an optional vi deo or audio device, such as a high-definition television, or any compatible digital or audio component. (7) RJ-45 (network) jack Connects a network cable. (8) Vent Enables airflow to cool internal components. NOTE: The comput er fan starts up automatically to cool internal components an d prevent overheating. It is normal fo r the internal f an to cycle on and off during routine operation. Right-side compone nts 13
Bottom components Item Component Function (1) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Battery bay Holds the primary battery. NOTE: The primary battery is preinstalled in the battery bay at the factory. (3) Battery lock Locks the primary battery inside the battery bay. (4) Accessory battery connector Connect s an optional accessory battery. (5) Memory module compartment H olds the memory modules. (8) Battery release latch Releases the primary battery from the battery bay. 14 Chapter 2 External comp onent identifica tion
3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. NOTE: The battery must be removed to gain access to the service tag. See the âBatteryâ section in Chapter 4 (âRemoval and replacemen t proceduresâ) for battery remova l and replacement instruc tions. Item Compone nt Descript ion (1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (2) Product name This is the product name affixed to the front of the computer. Service tag 15
(3) Model description This is the number used to locate documents, drivers, and support for the computer. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Part Number/Product number (p/n) This number provides specific info rmation about the productâs hardware components. The part number helps a service technician determine what components and parts are needed. 16 Chapter 3 Il lustrated parts catalo g
Computer major components Computer major components 17
Item Description Spare part numbe r (1) Display assembly (include s webcam/microphone module and cable, 2 WLAN antenna transc eivers and ca bles, na meplate, and logo) : With bronze finish: 15.6-in, WVA, AntiGl are LED display assem bly 591172-001 15.6-in, WVA, BrightView LED display assembly 602481-001 15.6-in, SVA, BrightView LED display assembly 602480-001 (2) Top cover (includes TouchPad board and TouchPad bracket): NOTE: The Top cover spare part kit does not include a Touc hPad cable. The TouchPad cable is available using spare part number 576841-001. With bronze finish for use in all countrie s and regio ns except Brazil and the United Kingdom 576840-001 With bronze finish for use only in the United Kingdom 576840-031 (3) Keyboard (includes keyboard cable): With bronze finish: For use in Belgium 576835-A41 For use in Denmark, Finland, and Norway 576835-DH1 For use in France 576835-05 For use in French Canada 576835-121 For use in Germany 576835-041 For use in Italy 576835-061 For use in Latin America 576835-161 For use in the Netherlands 576835-B31 For use in Portugal 584161-131 For use in Russia 576835-251 For use in Saudi Arabia 576835-171 For use in Spain 576835-071 For use in Switzerland 584161-111 For use in the United Kingdom and Singapore 576835-031 For use in the United States 576835-001 (4) Memory modules (1066-MHz, PC3): 592964-001 4096-MB 599092-001 2048-MB 598856-001 (5) RTC battery (includes double-sided tape) 576848-001 18 Chapter 3 Il lustrated parts catalo g
Item Description Spare part numbe r (6) WLAN module 802.11 a/g/n WLAN module: â Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Boli via, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colo mbia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guia na, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Hon duras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Ital y, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyz stan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, M orocco, the Nether Antilles, the Netherla nds, New Zealand, Nicaragua, Nigeria, Norway , Oman, Panama, Paraguay, the Peopleâs Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam 572509-001 802.11 a/g/n WLAN module:2x2 Claret-2 MOW Intel WiFi Link 6200 802.11 a/g/n WLAN m odule for use in the United States and French Canada 518434-001 (7a) Har d drive (includes bracket, rubbe r isolators, and screws); 2.5-in, 7200-rpm: 320-GB 576819-0011 Hard drive (includes bracket, rubbe r isolators, and scre ws); 2.5-in, 7200-rpm: 500âGB 576820-001 Hard drive (includes bracket, rubbe r isolators, and scre ws) 2.5-in, 5400-rpm: 640âGB 603803-001 1.8-in, 5400-rpm: 320-GB 576823-001 Hard drive (includes bracket, rubbe r isolators, and scre ws; 1.8âin. 160âGB 576825-001 (7b) Har d drive cable: For use only with 2.5-in hard drives 576828-001 Computer major components 19
Item Description Spare part numbe r For use only with 1.8-in hard drives 576830-001 Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws): For use only with 2.5-in hard drives 576827-001 For use only with 1.8-in hard drives 576829-001 (8) Speaker assembly 576842-001 (9) Processor fan/heat sink assembly (inc ludes replacement ther mal material) 616583-001 (10) Proces sor (include s repl acement thermal material): Intel Core i7-820QM 1.73-GHz proces sor (SC turbo up to 3.06-GHz) 583053-001 Intel Core i7-720QM 1.60-GHz proces sor (SC turbo up to 2.80-GHz) 586170-001 Arrandale 540M 2.53GHz 594188-001 Arrandale 520M 2.4GHz X 594187-001 Arrandale i5-430M 2.26GHz 597624-001 (11) Video fan/heat sink assembly (includes replacement thermal material) (12) Power button board and cable (includes double-sided tape) 576849-001 (13) Power connector cabl e (includes bracket) 576846-001 (14) PM57 PCH Peak-M system board wi th 1 GB of dedic ated vid eo memory (includes replacement thermal material) 600292-001 SPS-PCA SYSTEM BOARD SF BROADWAY PM55 X 600292-001 SPS-PCA SYSTEM BOARD FF MADISON PM55) 600293-001 (15) Base enclosure (includes 4 rubber feet) With bronze finish 576839-001 Rubber Feet Kit (not illustrat ed, includes 4 rubber feet) 538346-001 (16) Battery 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 (17) Memory module compartment cover (included in the Plastics Kit, spare part number 576847-001) 20 Chapter 3 Il lustrated parts catalo g
Display components Item Description Spare part number (1) Display bezel 615513-001 (2a) Ambient light sensor module (includes cable and double-sided tape) 576815-001 (2b) Ambient light sensor module cable (include d in the ambient light sensor module spare part kit ) Display componen ts 21
(3) Webcam/microphone mod ule 576812-001 (4) Bluetooth module 537921-001 NOTE: The Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is available using spare part number 576 845-001. (5) Display left and right hinges (included in the Display Hing e Kit, spare part number 576809-001) (6) Display panel: For use only with the 15.6-in, WVA, AntiGlare LED display assembly 591327-001 For use only with the 15.6-in, WVA, BrightView LED display assembly 602479-001 For use only with the 15.6-in, SVA, BrightView LED display assem bly 602478-001 (7) Bluetooth module cable 576845-001 (8) Display panel cable (includes double-sided tape) 602484-001 (9) Wir eless ant enna t r ansceivers and cables 576814-001 (10) Display enclosure: With bronze finish 576811-001 Display Screw Kit (not illustrat ed) 576808-001 22 Chapter 3 Il lustrated parts catalo g
Mass storage devices Item Descr iption Spare part num ber (1) Hard drive (includes bracket, rubbe r isolators, and screws) 2.5-in, 7200-rpm: 1.8-in, 5400-rpm: 320-GB 576823-001 1.8-in, 7200-rpm: 320-GB 576819-001 1.8-in, 7200-rpm: 160GB, 576825-001 2.5-in, 7200-rpm: 500-GB 576820-001 2.5-in, 7200-rpm: 640-GB 603803-001 (2) Hard drive cable: 584382-001 For use only with 2.5-in hard drives 576828-001 For use only with 1.8-in hard drives 576830-001 Hard Drive Hardware Kit (not illustrated, includes brac ket, rubber isolators, and screws): For use only with 2.5-in hard drives 576827-001 Mass storage devices 23
Item Descr iption Spare part num ber For use only with 1.8-in hard drives 576829-001 (3) External optical dri ve With bronze finish: Blu-ray ROM with Light Scribe DVD±R/RW SuperMulti Doub le-Layer Drive 576832-001 DVD±RW and CD-RW SuperMulti Doubl e-L ayer Combo Drive with LightScrib 576831-001 24 Chapter 3 Il lustrated parts catalo g
Miscellaneous parts Description Spare part number AC adapter 120-W PFC HP Smart Adapter 613154-001 90-W PFC HP Smart Adapter 613160-001 90-W PFC HP Smart Adapter 613153-001 HDMI-to-VGA adapter 530607-001 HP Notebook protective case: For use with computer models with bronze finish 582763-001 Power cor d: For use in Canada, Mexico, and the United States 490371-001 For use in Europe, the Middle Eas t, and Africa 490371-021 For use in Italy 490371-061 For use in Switzerland 490371-111 For use in the United Kingdom and Singapore 490371-031 Screw Kit â Phillips PM3.0Ã4.0 screw â Phillips PM2.5Ã6.0 screw â Phillips PM2.0Ã12.0 screw â Phillips PM2.0Ã6.0 captive screw â Phillips PM2.0Ã5.0 screw â Phillips PM2.0Ã4.0 broadhead screw â Phillips PM2.0Ã4.0 screw â Phillips PM2.0Ã3.0 screw â Phillips PM2.0Ã2.0 screw â Phillips PM1.5Ã1.5 screw 576844-001 Sequential part number listing Spare part numbe r Description 490371-001 Power cord for use in Canada, Mexico, and the United States 490371-021 Power cord for use in Europe, the Middle East, and Africa Miscellaneous parts 25
Spare part numbe r Description 490371-031 Power cord for use in the United Kingdom and Singaporer 490371-061 Power cord for use in Italy 490371-111 Power cord for use in Switzerland 518434-001 Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in US, French Canada 530607-001 HDMI-to-VGA adapter 537921-001 Bluetooth module NOTE: The Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is available using spare part number ???-001. 538346-001 Rubber Feet Kit (includes 4 rubber feet) 572509-001 Intel WiFi Link 6200 802.11 a/g/n WLAN m odule for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Ba hrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, th e Cayman Islands, Chile, Colombia , Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Domini can Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, G reece, Guadeloupe, Guam, Guatemal a, Haiti, Herzegovina, Honduras, Hong Ko ng, Hungary, Icelan d, India, Indonesia, Ireland, Israel , Italy, the Ivor y Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyz stan, Latvia, Lebano n, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Mo naco, Montenegro, Mo rocco, the Nether Antilles, the Netherlands, New Zealand, Nica ragua, Nigeria, Norway, Oman, Panama, Paraguay, the Peopleâs Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slov enia, South Africa, So uth Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islan ds, the United States, Venezuela, and Vietna m 576808-001 Display Screw Kit 576809-001 Display Hinge Kit (incl udes the left and right display hinges ) 576811-001 Display enclosure with bronze fin ish 576812-001 Webcam/microphone module 576814-001 Wireless antenna transceivers and cables 576815-001 Ambient light sensor mo dule (includes cable and double-sided tape) 576819-001 320-GB, 2.5-in, 7200-rpm hard drive (inc ludes bracket, rubber isolators, and screws) 576820-001 500-GB, 2.5-in, 7200-rpm hard drive (inc ludes bracket, rubber isolators, and screws) 576823-001 320-GB, 1.8-in, 5400-rpm hard drive (inc ludes bracket, rubber isolators, and screws) 576825-001 160-GB, 1.8-in, 5400-rpm SSD (includes bracket, rubber isolators , and screws) 576827-001 Hard Drive Hardware Kit for use only with 2.5-in ha rd drives (includes bracket , rubber isolators, and screws ) 576828-001 Hard drive cable for use only with 2.5-in hard drives 576829-001 Hard Drive Hardware Kit for use only with 1.8-in ha rd drives (includes bracket , rubber isolators, and screws ) 576830-001 Hard drive cable for use only with 1.8-in hard drives 576831-001 DVD±RW and CD-RW SuperMulti Do uble-Layer Combo Drive with LightScribe with bronze finish 26 Chapter 3 Il lustrated parts catalo g
Spare part numbe r Description 576832-001 Blu-ray ROM with LightScribe DVD±R/RW Su perMulti Double-Layer Drive with bronze finish 576833-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576834-001 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576835-001 Keyboard with bronze fini sh for use in the United St ates (includes keyboard cable) 576835-031 Keyboard with bronze finish for use in the United Kingdom and Singapore (includes keyboard cable) 576835-041 Keyboard with bronze finish for use in Germany (includes keyboard cable) 576835-051 Keyboard with bronze finish for use in France (includes keyboard cable) 576835-061 Keyboard with bronze finish for use in Italy (includes keyboard cable) 576835-071 Keyboard with bronze finish for use in Spain (includes keyboard cable 576835-121 Keyboard with bronze finish for use in French Ca nada (includes keyboard cable) 576835-171 Keyboard with bronze fi nish for use in Saudi Arabia (includes keyboard cable) 576835-251 Keyboard with bronze finish for use in Russia (includes keyboard cable) 576835-A41 Keyboard with bronze finish for use in Belgium (includes keyboard cable) 576835-B31 Keyboard with bronze fi nish for use in the Netherla nds (includes keyboard cable) 576835-BG1 Keyboard with bronze fi nish for use in Switzerland (includes keyboard cable) 584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips) 576835-DH1 Keyboard with bronze finish for use in Denmark, Finland, and Norway (includes keyboard cable) 576836-001 Keyboard Hardware kit 576839-001 Base enclosure with bronze finish (incl udes 4 rubber feet) 576840-001 Top cover with bronze finish for use in all coun tries and regions except Brazil and the United Kingdom (includes TouchPad board and TouchPad bracket. 576840-031 Top cover with bronze finish for use only in the United Kingdom (includes TouchPad board and TouchPad bracket. 576841-001 TouchPad cable 576842-001 Speaker assembly 576844-001 Screw Kit 576845-001 Bluetooth module cable 576846-001 Power connector cable (includes bracket) 576847-001 Plastics Kit (includes the mem ory module compartment cover) 576848-001 RTC battery (includes double-sided tape) 576849-001 Power button board and cable (includes double-sided tape) 586170-001 Intel Core i7-720QM 1.60-GHz pro cessor (SC tu rbo up to 2.80-GHz, includes replacement thermal material) Sequential part number listing 27
Spare part numbe r Description 591172-001 15.6-in, WVA, AntiGlare LED displ ay assembly with bronze finis h (includes webcam/microphone module and cable, 2 WLAN antenna transceive rs and cables , nameplate, and logo) 591327-001 Display panel for use only with the 15.6-in, WVA, AntiGlare LED display assembly 593837-001 Broadcom 43225 802.11b/g/n 2x2 WiFi A dapter for use in all countries and regions 594635-001 Heat sink for use only with com puter models equipped with UMA graphics subsystem (includes replacement thermal material) 595581-001 SD Card 2âGB 598856-001 2048-MB memory module (1066-MH z, PC3) 599092-001 4096-MB memory module (1066-MH z, PC3) 602480-001 15.6-in, SVA, BrightView LED display as sembly with bronze finis h (includes webcam/microphone module and cable, 2 WLAN antenna transceive rs and cables , nameplate, and logo) 602481-001 15.6-in, WVA, BrightView LED display ass embly with bronze finish (includes webcam/micro phone module and cable, 2 WLAN antenna transceive rs and cables , nameplate, and logo) 602484-001 Display panel cable (includes double-sided ta pe) 613153-001 90-W PFC HP Smart Adapter 613154-001 120-W PFC HP Smart Adapter 613160-001 90-W PFC HP Smart Adapter 615513-001 Display bezel 28 Chapter 3 Il lustrated parts catalo g
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: â Flat-bladed screwdriver â Phillips P1, P0, an d P0 0 screwdrivers Service considerations The following sections include so me of the considerations that you should keep in mind during disassembly and as sembly procedures. NOTE: As you remove each subassembly from the computer , place the subassembly (and all accompanying screws) away from th e work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly an d reassembly can damage plastic parts. Use care when handling the plastic parts. Ap ply pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 29
Cables and connectors CAUTION: When servicing the co mputer, be sure that cables are placed i n their proper location s during the reassembly proc ess. Improper cable placement can damage the compu ter. Cables must be handled with extreme care to avoi d damage. Apply only the te nsion required to unseat or seat the cables during remova l and insertion. Ha ndle cables by the connector whenever poss ible. In all cases, avoid bending, tw isting, or tearing cables. Be sure that cables are routed in such a way that they cannot be cau ght or snagged b y parts bein g removed or replaced. Hand le flex cables with extreme care; these c ables tear easily. Drive handling CAUTION: Drives are fragile compo nents that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautio ns: Before removing or inserting a hard drive, shut down th e computer. If you are unsure whethe r the computer is off or in Hibernation, turn the co mputer on, and then shut it down through the operating system. Before handling a drive, be s ure that you are discharged of static electric ity. While handling a d rive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, a n optical drive, or a diskette d rive, place it in a static -proof bag. Avoid exposing a hard drive to produc ts that have magnet ic fields, such as monitors or speakers. Avoid exposing a d rive to temp erature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the packa ge âFRAGILE.â 30 Chapter 4 Removal and replacement p rocedures
Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitry de sign and str ucture determine the degree of sensi tivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains en ough power to alter de vice parameter s or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-s ensitive devices or microcircuitry. Even if the spark is neithe r felt nor heard, dama ge may have occurred. An electronic device exposed to ESD ma y not be af fected at all and can work perfectly throughout a normal cycle. Or the device may fu nction normally for a while, then de grade in the internal lay ers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Use nonmagnetic tools. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. Avoid touching pins, leads, and circuitry. Handle elec tronic components as little as possible. If you remove a c omponent, pl ace it in an electrostati c-sa fe container . The following table shows how hu midity affects the electrostati c voltage levels generated by different activities. CAUTION: A product ca n be degraded by as litt le as 700 V. Typical electrostatic vo ltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 v 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Sty rofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in fo am-lined box 21,000 V 11,000 V 5,000 V Preliminary replacement requirements 31
Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment : â To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. â Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. â Keep ESD-sensitive parts in their containers unti l the parts arrive at static-free workstations. â Place items on a grounded surface before removing items fr om their containers. â Always be prop erly grounded when touching a component or assembly. â Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. â Use transporters an d conveyors ma de of antistati c belts and roll er bushings. Be sure that mechanized equipment us ed for moving materials is wired to ground and that proper ma terials are selected to avoid static chargi ng. When grounding is not possi b le, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstatio n guidelines: â Cover the workstation wi th approved static- shielding material. â Use a wrist strap connected to a properl y grounded work surface and use properly grounded tools and equipme nt. â Use conductive field se rvice tools, such as cutters, screwdrivers, and vacuums. â When fixtures must directly contact di ssipativ e surfaces, use fix tures made only of stat ic- safe materials. â Keep the work area f ree of nonconductive ma te rials, such as ordinary plastic assembly aids and Styrofoam. â Handle ESD-sensitive components , parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. â Avoid contact with pins , leads, or circuitry. â Turn off power and input signals befor e insertin g or removing connectors or test equipment. 32 Chapter 4 Removal and replacement p rocedures
Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. â When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper ground, wear a strap snugly against the skin at all t imes. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. â When standing, use foot straps and a grounded floor mat. Foot s traps (heel, toe, or boot straps) can be used at standing wo rkstations and a re compatible with most types of sho es or boots. On conductive f loors or dis sipative floo r mats, us e foot str aps on both feet wit h a minimum of one megohm resistance between the oper ator and groun d . To be effective, the conductive strips must be worn in contact with the skin. The following grounding equi pment is reco mmended to prevent electrostatic damage: â Antistatic tape â Antistatic smock s, aprons, and sleeve p rotectors â Conductive bins and other assembly or soldering aids â Nonconductive foam â Conductive ta bletop works tations wi th ground cords of one megohm resist ance â Static-dissipative tables or floor mats with hard ti es to the ground â Field service kits â Static awareness labels â Material-handling packages â Nonconductive plastic bags, tubes, or boxes â Metal tote boxes â Electrostatic voltage levels and protective materia ls The following table lists the shie lding protection provided by antistatic bags and floor mats. Material Use Voltage protection level Antistatic plastic Bags 1 ,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Preliminary replacement requirements 33
Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 113 screws, in 9 different si ze s, that must be re moved, replaced, or loose ned when servicing th e computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. (1) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (2) Product name: This is the prod uct name affixed to the front of the computer. (3) Model description: This is the number used to locate documents, dr ivers, and supp ort for the computer. (4) Warranty period: This number de scribes the duration of the warranty period for the computer. (5) Part number/Product number (p/n): This number provides specific informa tion about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . 34 Chapter 4 Removal and replacement p rocedures
Component replacement procedures 35
Computer feet The computer feet are adhesive-bac ke d rubber pads. The feet are inclu d ed in the Rubber Feet Kit, sp are part number 538346-001. There are 4 rubber feet that attach to the base encl osure and battery in the locations shown in the following i llustration. Battery Description Spare part number 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 Before removing the battery, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. Remove the battery: 1. Close the displa y and turn the computer upside down on a flat surface, with the front toward you. 2. Slide the battery lock (1) to unlock the battery. 3. Slide the battery release latch (2) to release the battery. NOTE: The battery release latch automatically returns to its origi nal position. 36 Chapter 4 Removal and replacement p rocedures
4. Raise the battery and remove it from the battery bay (3) . Install the battery by aligning the tabs on the batte ry with the notches on th e outer edge of the battery bay, and then lowering the battery into the battery ba y until it is seated. Slide the battery lock to lock the battery into place. Expansion memory module Description Spare part number 4096-MB memory module (1066-MHz, PC3) 599092 -001 2048-MB memory module (1066-MHz, PC3) 598856 -001 Before removing the expansio n memory module, follow these steps : 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. If yo u are unsure whether the compute r is off or in Hibernation, turn the computer on, an d then shut it down through the operating system. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 Remove the expansion memory module: 1. Remove the three Phillips PM2.0Ã4.0 screws (1) that secure the memory module compartment cover to the computer. 2. Lift the rear edge of the me mory module compartment cover (2 ) until it rests at an angle. 3. Remove the memory module compartment (3) . The memory module compartment is included in the Plastics Kit, spare part number 576847-001. 4. Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module tilts up.) Component replacement procedures 37
CAUTION: To prevent damage to the memory mod ule, hold it by the edges only. Do not touch the components on the memory module. 5. Grasp the edge of the me mory module (2) , and gently pull it out of the memory module slot. NOTE: Memory modules are desi gned with a notch (3) to prevent inco rrect insertion i nto the memory module slot. Reverse this procedure to install the expansion me mory module. 38 Chapter 4 Removal and replacement p rocedures
Top cover NOTE: The top cover spare p art kit includes a To uc hPad bo ard and a To uchPad brac ket. The Top cover spare part kit does not i nclude a TouchPad c able. The TouchPad cable is available using spare part number 576841 -001. Description Spare part number Top cover with bronze finish for use in all coun tries and regions except Brazil and the United Kingdom NOTE: The Top cover spare part kit does not includ e a TouchPad cable. The TouchPad cable is available using spare part number 576841-001. 576840-001 Top cover with bronze finish for use only in the United Kingdom 576840-031 Before removing the top cover, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment cover (see âExpansi on memory moduleâ. Component replacement procedures 39
Remove the top cover: 1. Remove the four rubber feet (1) and the ei ght Phillip s PM2.0Ã12.0 screws (2) that secure the top cover to the base enclosur e. 2. Remove the two Philli ps PM2.0Ã5.0 screws (1) and the four Phillips PM2.0Ã2.0 screws (2) that secure the top cover to the base enclosure. 3. Turn the computer ri ght-side up, with the front toward you. 4. Release the top cover by lifting the front edge (1) until it rests at an ang le. 5. Disconnect the LED boa rd cable (2) from the syste m board. 6. Disconnect the TouchPad cable (3) from the low insertion force (LIF) connector on the system board. fro m the system boa rd. 40 Chapter 4 Removal and replacement p rocedures
7. Release the zero in sertion force (ZIF) connector to which the keyboard ca ble is attached, and then disconnect the keyboard ca ble (4) from the system board. 8. Remove the top cover (5). Reverse this procedure to install the top cover. Reverse this procedure to install the top cover. Keyboard NOTE: The keyboard spare part kit incl udes a keyboard cab le. Keyboard for use in country or region Spare part number Keyboard for use in country or region Spare part number With bronze finish: Belgium 576835-A41 The Netherlands 576835-B31 Denmark, Finland, and Norway 576835-DH1 Saudi Arabia 576835-171 Russia 576835-251 Spain 576835-071 French Canada 576835-121 Switzerland 576835-BG1 Germany 584161-041 The United Ki ngdom and Singapore 576835-031 Italy 576835-061 The United States 576835-001 Latin America 576835-161 Component replacement procedures 41
Before removing the keybo ard, follow these ste ps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the hard drive (see Hard drive on page 49 ). 6. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 7. Remove the top cover (see Top cover on page 39 ). Remove the keyboard: 1. Turn the to p cover upsid e down , with the front toward you. 2. Remove the Mylar shield from the back of the keyboard. The Mylar shield is available in the Keyboard Hardware Kit (p/n 576836). 42 Chapter 4 Removal and replacement p rocedures
3. Remove the 60 Phillips PM 1.5Ã1.5 sc rews that se cure the k eyboard to the top cover. 4. Remove the ke yboard. Reverse this procedure to install the keyboard. Speaker assemby Description Spare part n umber Speaker assembly 576842-001 Before removing the speaker assembly, follow th ese steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the speaker assembly: 1. Disconnect the spe aker assembly cable (1) from the system board. 2. Remove the two Phillip s PM2.0Ã4.0 s crews (2) that secure the speaker assembly to the base enclosure. 3. Remove the speaker a ssembly (3) . Component replacement procedures 43
Reverse this proced ure to install t he speaker ass embly. Primary memory module Description Spare part number 4096-MB memory module (1066-MHz, PC3) 599092-001 2048-MB memory module (1066-MHz, PC3) 598856-001 Before removing the primary memo ry module, fo llow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ.) 6. Remove the top cover (see Top cover on page 39 Remove the primary memory module: 1. Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory mod ule, hold it by the edges only. Do not touch the components on the memory module. 44 Chapter 4 Removal and replacement p rocedures
2. Grasp the edge of the memory module (2) , and gently p ull it out of the memory module sl ot. NOTE: Memory modules are de signed with a notch (3) to prevent incorrect inserti on into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures 45
WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter: â Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azer baijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bu lgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czec h Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finlan d, France, French Guia na, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hon g Kong, Hungary, Iceland, India, Indone sia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the Peopleâs Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Sw itzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, th e United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, an d Vietnam 572509-001 802.11 a/g/n WLAN module:2x 2 Claret-2 MOW â Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in the United States and French Canada 580101-002 Before removing the WLAN module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the WLAN module: CAUTION: To prevent an unresponsive system, replace the wir eless module only with a wireles s module authorized for use in the computer by the go vernmental agency that re gulates wirele ss devices in your country or region. If you replace the modu le and then receive a wa rning message, remove the module to restore c omputer functionali ty, and then contact technical support through Help and Support. 1. Remove the wireless antenna cables from the cli p (1) built into the hard drive bracket. 2. Disconnect the WLAN antenna cables (2 ) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module âMainâ terminal. The white WLAN antenna cable is connected to t he WLAN module âAuxâ terminal. 46 Chapter 4 Removal and replacement p rocedures
3. Remove the Phillips PM2.0Ã4.0 s crew 3 that secures the WLAN module to the sys tem board. (The WLAN module tilts up. 4. Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch 5 to pre vent incorre ct insertion of the WLA N module into the WLAN module slot. Reverse this procedure to install a WLAN module. Component replacement procedures 47
RTC battery Description Spare part number RTC battery (includes double-sided tape) 576848-001 Before removing the RTC battery, follow these step s: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. 576848-001 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Disconnect the RTC battery cable (2) from the system board. (T he RTC battery is attac hed to the system board by double-sided tape.) 3. Remove the RTC battery. Reverse this procedure to install the RTC battery. 48 Chapter 4 Removal and replacement p rocedures
Hard drive NOTE: The hard drive spare part kit i ncludes a hard drive bracket, rubber isolators, and screws. Description Spare part number 2.5-in, 7200-rp m hard drive (includes bracket, rubbe r isolators, and scr ews) 320-GB 576819-001 2.5-in, 7200-rp m hard drive (includes bracket, rubbe r isolators, and scr ews) 500-GB 576820-001 1.8-in, 5400-rpm har d drive (includes bracket, rubbe r isolators, and screws 320-GB ) 576823-001 1.8-in, 5400-rpm SSD (includes bracket, rubber isolators, and screws) 160-GB 576825-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive screws) For use only with 2.5-in hard drives 57682 7-001 For use only with 1.8-in hard drives 57682 9-00 Before removing the har d drive, follow thes e steps: 1. Shut down the co mputer. If you are unsure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the hard drive: 1. Disconnect the hard drive cab le (1) from the system board. 2. Remove the two Phillip s PM2.0Ã4.0 broadhe ad screws (2) that secure the hard drive to the base enclosure. Component replacement procedures 49
3. Remove the hard dri ve (3) . 4. If it is necessary to replace the hard drive cable or b racket: a. Disconnect the hard drive cable (1) from the hard drive. b. Remove the fo ur Phillips PM3.0Ã4. 0 screws (2) that secure the hard drive bracket to the hard drive. c. Remove the hard drive bracket (3) . Reverse this procedure to reassemble an d install the hard driv e. 50 Chapter 4 Removal and replacement p rocedures
Processor fan/heat sink assembly Description Spare part number Processor fan/heat sink assembly (inclu des replacement therma l material) 616583-001 Before removing the proces sor fan/heat sink assembly, fo llow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the compute r by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module comp artment cover (see âExpansion memory moduleâ on page 4â8). 6. Remove the top cover (see Top cover on page 39 Remove the processor fan/heat si nk assembly: 1. Disconnect the fan cable (1) from the system board. 2. Following the 1, 2, 3, 4 sequence stamped into the process or fan/heat sink assembly, loos en the four Phillips PM2.0Ã6.0 captive screws (2) that secure the processor fan/heat si nk assembl y to the system board. 3. Remove the Phillips PM2.0Ã3.0 scr ew (3) that secures the processo r fan/heat sink assembly to th e system board. Component replacement procedures 51
4. Remove the proces sor fan/heat sink assemb ly (4) . NOTE: Due to the adhesive quality of the the rmal material located between the processor fan/ heat sink assembly and system board components , it may be necessary to move the processor fan/heat sink assembly from side to side to detach it. NOTE: The thermal material must be thoroughly cleane d from the s urfaces of the processor fan /heat sink assembly and the system board ea ch time th e proc essor fan/heat s ink assembly i s removed. Thermal paste i s used on the pr ocessor (1) and the processor fan/heat sink ass embly section (2) that services i t. Replacemen t thermal material is i ncluded with a ll system board, processor, a nd fan/heat sink assembly spare part kits. Reverse this procedure to install the fan. 52 Chapter 4 Removal and replacement p rocedures
Processor NOTE: The processor sp are part kit includes re placement thermal material. Description Spare part number Intel Core i7-820QM 1.73-GHz process or (SC turbo up to 3.06-GHz) 583053-001 Intel Core i7-720QM 1.60-GHz process or (SC turbo up to 2.80-GHz) 586170-001 Arrandale 540M 2.53GHz 594188-001 Arrandale 520M 2.4GHz 594187-001 Arrandale i5-430M 2. 26GHz 597624-001 Before removing the pr ocessor, follow th ese steps: 1. Disconnect all external device s connected to the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the followi ng components : a. Memory module compartment cover (see âExpansion memory moduleâ). b. Top cover (see Top cover on page 39 c. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 Remove the processor: 1. 1. Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. 2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor s ocket when you install the p rocessor. Component replacement procedures 53
Reverse this procedure to install the processor. 54 Chapter 4 Removal and replacement p rocedures
Power button board and cable Description Spare part number Power button board and cabl e (includes double-sided tape) 576849-00 1 Before removing the powe r button board and cable, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the f ollowing compo nents: a. Memory module compartment cover (see âExpansion memory moduleâ). Hard drive on page 49 ). b. Top cover (see Top cover on page 39 ). c. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 Remove the power button board and ca ble: 1. Release the ZIF conne ctor to which the po wer switch boar d cable is conne cted, and then disconnect the powe r switch boar d cable (1) from the system board. Component replacement procedures 55
2. Detach the power button board cable (2 ) and power button board (3) from the base enclosure. (The power button board c able and power button board are attached to the base enclosure with double-sided tape.) Reverse this procedure to install the power switch board. Power connector cable Description Spare part number Power connector cable (includes bracket) 576846-001 Before removing the power connector cable, follow these step s: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the compute r by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the f ollowing compo nents: a. Memory module compartment cover (see âExpansion memory moduleâ). b. Top cover (see Top cover on page 39 c. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 56 Chapter 4 Removal and replacement p rocedures
Remove the power co nnector cable: 1. Disconnect the powe r connector cable (1) from t he system board. 2. Remove the two Phillip s PM2.0Ã3.0 s crews (2) that secure the power conne ctor bracket and power connector to the base enclosure. 3. Remove the power connector bracket (3) . 4. 5. Remove the power connector cable (4) from the base enclosure. Component replacement procedures 57
System board Description Spare part number PM55 PCH Peak-M system board wi th 1 GB of dedicated video memory (includes replacement thermal material) 600292-001 PM55 PCH Peak-M system board wi th 1 GB of dedicated video memory (includes replacement thermal material) 600293-001 Before removing the system board, follow th ese steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the followi ng components : a. Memory module compartment cover (see âExpansion memory moduleâ). b. Top cover (see Top cover on page 39 c. Speaker assembly (see âSpeaker assemblyâ). d. Hard drive (see Hard drive on page 49 e. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: â Expansion and primary memory modules (see âE xpansion memory mod uleâ and Primary memory moduleâ). â WLAN module (see WLAN module on page 46 â RTC batte ry (see RTC battery on page 48 â Processor (see âProcess orâ). Remove the system board: 1. Disconnect the following c ables from the system board : â Power connector cable (1) â Power butto n board cabl e (2) â Bluetooth modul e cable (3) â Ambient light sensor module cable (4) 58 Chapter 4 Removal and replacement p rocedures
2. Disconnect the wireles s antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module âMainâ terminal. The white WLAN antenna cable is connected to the WLAN module âAuxâ terminal. 3. Disconnect the display panel cable (2) from the system board. 4. Remove the four Philli ps PM2.0Ã 4.0 screws (1) that secure t he system board to the base enclosure. 5. Lift the left side of the syste m board (2) until it rests at an an gle. Component replacement procedures 59
6. Remove the system board (3) by sliding it up and to the left at an angle. Reverse this Reverse this procedure to install the sy stem board. 60 Chapter 4 Removal and replacement p rocedures
Display assembly NOTE: The display assembly spare part kit includes a webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, namepl ate, and logo. Description Spare part number With bronze finish: 15.6-in, WVA, AntiGlare LED display assembly s 591172-001 15.6-in, WVA, Brig htView LED display as sembly 602481-001 15.6-in, SVA, BrightView LED display assembly 602480-001 Before removing the display asse mbly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 ). Remove the display assembly: 1. Disconnect the following cables: a. Bluetooth modul e cable (1) b. Ambient light sensor module cable (2) c. Display panel cable (3 ) d. Wireless antenna cables (4) Component replacement procedures 61
CAUTION: Support the display assembly when removing the following screws. Failure to support the displa y assembly can r esult in damage to the display asse mbly and other com puter componen ts. 2. Remove the four Philli ps PM2.5Ã 6.0 screws (1) that secure the display assembly to the base enclosure. 3. Lift the display assembly (2) straight up an d remove it. 4. If it is necessary to replace the display bezel or any of the display assemb ly internal compo nents: a. Flex the inside edges of the top edge (1) , the left and right sides (2) , and the bottom edge (3) of the displa y bezel until the bezel dise ngages from the displa y enclosure. 62 Chapter 4 Removal and replacement p rocedures
b. Remove the display bezel (4) . The display bezel is available u sing spare part number 615513-001. 5. If it is necessary to re place the Bl uetooth modu le: a. Release the Bluetoot h module (1) from the rubber clip built into the display enclosure. b. Disconnect the Bluetooth module cable (2) from the Bluetooth module. c. Remove the Bluetooth module. The Bluetooth module is available using spare part number 537921-001. 6. If it is necessary to replace the ambient light sensor module: a. Remove the Phil lips PM2. 0Ã3.0 s crew (1) that secures the ambient light sensor modul e to the display enclosure. b. Release the ambie nt light sensor module (2) as far as the ambient li ght sensor module c able allows. Component replacement procedures 63
c. Disconnect the ambient light senso r module cable (3) from the ambient light sensor module. d. Remove the ambient light senso r module. The ambient light sensor module and cable are available using spare part number 576815 -001. 7. If it is necessary to replac e the webcam/microphone module: a. Release the webcam/microphone module (1) as far as the webcam/mic rophone module cable allows. b. Disconnect the webcam/microphone modul e cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 5768 12-001. 64 Chapter 4 Removal and replacement p rocedures
8. If it is necessary to re place the displa y hinges: a. Remove the fo ur Phillips PM2.5Ã6. 0 screws (1) that secure the display hinges to the dis play enclosure. b. Remove the display hinges (2) . The display hinges are included in the Display Hinge Kit, spare par t number 576809 -001. 9. If it is necessary to replace the di splay panel: a. Remove the fo ur Phillips PM2.0Ã4. 0 screws (1) that secure the displa y panel to the display enclosure. b. Release the display panel cabl e (2) from the clips and routing channel buil t into the display enclosure. c. Remove the display panel (3) . The display panel is available using the following spare part numbers: â 591327-001â For use only with the 15.6-i n, WVA, An tiGlare LED disp lay assembly â 602479-001âFo r use only with the 15.6-in, WVA, BrightVie w LED display assembly â 602478-001â For use only with the 15.6-i n, SVA, BrightVie w LED displa y assembly Component replacement procedures 65
10. If it is necessary to replace the di splay panel cable: a. Turn the display panel upside down, with the bot tom edge toward you. b. Release the support strip (1) that secures the display panel cable to the display panel. c. Disconnect the display panel cable (2) from the display panel. d. Remove the display panel cable (3) . (The display panel cable is attached to the display panel with double-sided t ape.) The display pa nel ca ble is available us ing spare part number 602484-001. 66 Chapter 4 Removal and replacement p rocedures
11. If it is necessary to repl ace the Blueto oth module ca ble: a. Release the Bluetoot h modu le cable from the clips (1) and routing channel built into the bottom edge of the display e nclosure. b. Remove the Bluetooth module cable (2) . The Bluetooth mo dule cable is available us ing spare part number 576845-001. 12. If it is necessary to replace the ambient li ght sensor module cable: a. Release the ambient light sensor module cable from the clips (1) and rou ting channel built into the bottom edge of the display enclosu re. b. Remove the ambient ligh t sensor module cable (2) . (T he ambient light sensor module ca ble is attached to the display encl osure with double-s ided tape.) The amb ient light sensor module cable is available using spar e pa rt numbe r 576815-001 . Component replacement procedures 67
13. Remove the two Phillip s PM2.0Ã3.0 scr ews 1 that secure the wire less antenna transceiv ers to the display enclosure. a. Remove the two Phillips PM2.0Ã3.0 screws (1) that secure the wirele ss antenna transceivers to the display enclosure. b. Release the wireless antenna cables from the rou ting channel (2 ) built into the right side of the display enclosure. c. Remove the wireless antenna transceiver s and cables (3) . The wireless antenna transceivers and cables are available usin g spare part number 576814-001. Reverse this procedure to install the display assembly. 68 Chapter 4 Removal and replacement p rocedures
5 Specifications Computer specifications Metric U.S. Dimensions Width 38.0 cm 14.96 in Depth 24.4 cm 9.60 in Height (front to back) 2.65 cm 1.04 in Computer Weight 2.35 kg 5.18 lbs Optional ac cessory battery dimensions Width 36.37 cm 13.13 in Depth 22.77 cm 8.96 in Height 0.94 cm 0.37 in Optional accessory battery weight 1.25 kg 2.76 lbs Input power Operating voltage 19.0 V dc @ 3.42 A - 90 W Operating current 3.42 A Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90 Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12, 192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfac es. The computer operates well within this range of temperatures. Computer specifications 69
15.6-in display specifications Metric U.S. Dimensions Height 19.5 cm 7.67 in Width 34.5 cm 13.58 in Diagonal 39.4 cm 15.51 in Number of colo rs Up to 16.8 million Contrast ra tio 250:1 (typical) Bright ness 350 nits (typical) Pixel resolution Pitch 0.279 à 0.279 mm Format 19 20 à 1080 (FHD) or 1368 à 768 (HD) Configuration RGB vertical stripe Backlight LED Char acter d isplay 80 à 25 Total power consumption 4.0 W Viewing angle ±4 0° horizontal, 120°/-40° vertical (typical) 70 Chapter 5 Specifications
Hard drive specifications 9.5-mm, 2.5-in hard drive 640-GB* 5 00-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Seek times (typical read, including setting) Single track 1.5 ms 1.5 ms 1.5 ms Average 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms Logical blocks 1,250,327,040 976,818,008 625,163,520 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capaci ty. Actual accessible capac ity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions appl y. Contact technical support for details. 8.0-mm, 1.8-in hard dr ive 8.0-mm, 1.8-in hard drive 320-GB* 160-GB* Dimensions Height 8.0 mm 8.0 mm Weight 101 g 101 g Interface type SATA SATA Transfer rate 100 MB/sec 100 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms 1.5 ms Average 12.0 ms 12.0 ms Hard drive specifications 71
320-GB* 160-GB* Maximum 22.0 ms 22.0 m s Logical blocks 625,163,520 312,581,760 Disc rotational speed 5400 rpm 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual a ccessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions appl y. Contact technical support for details. 8.0-mm, 1.8-in hard dr ive 72 Chapter 5 Specifications
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD- R-DL, BD-RE, BD-RE-DL, DV D- ROM, DVD R, DVD R-DL, DVD RW, DVD-R, DVD-R-DL, DV D- RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD R, DVD- R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.5 MB Data transfer rate 2X BD-RAM 9 MB/sec 8X DVD 2,400 KB/s ec 16X CD-R 2,400 KB/sec 16X CD-RW 2,400 KB/sec Blu-ray ROM DVD±RW SuperMulti Do uble-Layer Driv e specifications 73
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD ( E)G, CD-MID I, CD- TEXT, CD ROM, CD-RO M XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Pho to-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R and CD-RW DVD R, DVD RW, DVD-R, DVD-RW, DV D- RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.5 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10, 800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD R(9) 2, 700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA mode 74 Chapter 5 Specifications
System DMA specifications Hardware DMA system function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Not applicable DMA5* Direct memory access c ontroller DMA6 Not applicable DMA7 Not assigned assigned *ExpressCard controller can use DMA 1, 2, or 5. System DMA specifications 75
System memory map specifications Size Memory address System function 640 KB 00000000â0009FFFF Base memory 128 KB 000A0000â000BFFFF Video memory 64 KB 000C0000â000CFFFF Video BIOS 64 KB 000E8000â000FFFFF System BIOS 00100000âXFFFFFFF Extended memory (based on memory installed) (X 1)0000000âFEDFFFFF PCI bus FED00000âFED003FF High-precision event timer FEE01000âFFFFFFFF PCI bus 76 Chapter 5 Specifications
System interrupt specifications Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal h ost controller 2937 Mobile Intel 5 Series express chips et family IRQ17* High-definition audio controller Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gigabit Et hernet controller IRQ18 Intel ICH9 family USB universal h ost controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enh anced controller 293C IRQ20 Intel ICH9 family USB2 enh anced controller 293A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M-E/M SATA AHCI cont roller IRQ22 Intel ICH9 family USB universal h ost controller 2935 *Default configuration; other possible audio config urations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ 10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. NOTE: For operating system s after Windows 2000, APIC (adv anced programming interrupt contro ller) is used. System interrupt specifications 77
System I/O address specifications I/O address (hex) System function (shipping configuration) 000â01F DMA control ler 020â021 Program interrupt controller 024â025 Program interrupt controller 028â029 Program interrupt controller 02Câ03D Program in terrupt controller 02Eâ02F Motherboard resources 030â031 Program interrupt controller 034â035 Program interrupt controller 038â039 Program interrupt controller 03Câ03D Program in terrupt controller 040â043 System timerr 04Eâ04F Motherboard resources 050â053 System timer 060 Standard 101-/102-key or Microsoft natural keyboard 061 Motherboard resources 062 Microsoft ACPI-compliant embedded controller 063 Motherboard resources 064 Standard 101-/102-key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI-compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071â077 System CMOS/real-time clock 080 Motherboard resources 081â091 Direct memory access controller 092 Motherboard resources 093â09F Direct mem ory access controller 0A0â0A1 Program interrupt controller 0A4â0A5 Program interrupt controller 0A8â0A9 Program interrupt controller 0ACâ0AD Program interrupt controller 78 Chapter 5 Specifications
0B0â0B1 Program interrupt controller 0B2â0B3 Motherboard resources 0B4â0B5 Program interrupt controller 0B8â0B9 Program interrupt controller 0BCâ0BD Program interrupt controller 0C0â0DF Direct memory access controller 0F0â0F0 Numeric data processor 0200â027F Motherboard resources 3B0â3BB Mobile Intel 5 Series express chipset family 3C0â3DF Mobile Intel 5 Series express chipset family 400â47F Motherboard resources 4D0â4D1 Programmable interrupt controller 500â57F Motherboard resources 1000â1003 Motherboard resources 1010â101F Motherboard resources 2000â20FF Marvell Yukon 88E8072 PCIE-gigabit Et hernet controller 2000â2FFF ICH9 fami ly PCI express root port6-294A 3000â4FFF ICH9 family PCI express root port5-2948 5000â6FFF ICH9 family PCI express root port3-2944 7000â701F ICH9M-E/M SATA AHCI controller 7020â703F ICH9 family USB univ ers al host controller 2936 7040â705F ICH9 family USB univ ers al host controller 2935 7060â707F ICH9 family USB univ ers al host controller 2934 7080â709F ICH9 family USB univ ers al host controller 2939 70A0â70BF ICH9 family USB univ ersal host controller 2938 70C0â70DF ICH9 family USB univ ersal host cont roller 2937 70E0â70E7 ICH 9M-E/M SATA AHCI controller 70E8â70EF ICH 9M-E/M SATA AHCI Controller 70F0â70F7 Mobile Intel 5 Series express chipset family 70F8â70FB ICH9M-E /M SATA AHCI controller 70FCâ70FF ICH9M-E/M SATA AHCI controller EF80âEF9F Motherboard resources FE00âFE0F Motherboard resources System I/O address specifications 79
FE80âEF8F Motherboard resources FFFF Motherboard resources 80 Chapter 5 Specifications
6 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommend s that you create recove ry discs imme diately after s oftware setup. As you add new sof tware and data fi les, you should conti nue to back up your system on a regu lar basis to ma intain a r easonably curr ent backup. Tools provided by the operating syste m and HP Recovery Manager software are des igned to help you with the follo wing tasks f or safegua rding your info rmation and restoring it in case of a system failu re: â Creating a set of recovery discs (Recovery Manage r software feature). Recovery discs are used to start up (boot) your com puter and resto re the operatin g system and softw are programs to factory settings in case of system failure or instability. â Backing up your informati on regularly to protect your important system files. â Creating system restore po ints (ope rating syst em feature). System restore points allow you t o reverse undesirable changes to your computer by re storing the computer to an earli er state. â Recovering a program or driver (Recovery Manager software fe ature). This feature helps you reinstall a program or driver without per forming a full system recovery. â Performing a full system recovery (Reco very Mana g er software feature). With Recovery Manager, you can recover your full factory image i f you experience system fai lure or instabili ty. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or fr om recovery discs you create. NOTE: Computers with a solid-state drive (SSD) ma y not have a recovery partition. Reco very discs have been included for computers that do not have a partition. Use the se discs to recover your operating system and software. To check for the presence of a recove ry partition, click Start , right-click Computer , click Manage , a nd then click Disk Management . If the partitio n is present, an HP Re covery drive is lis ted in the window. 81
Creating recovery discs HP recommends that you create recovery di scs to be su re that you can restore y our system to its origi nal factory state if you experi ence serious system f ailure or instability. Create these disc s after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The software allo ws the creation of only one set of re covery discs. NOTE: If your computer does not include an integr ated optical drive, you can use an optional external optical drive (purchased separately) to cr eate recovery discs, or you can purchase reco very discs for your comput er from the HP Web site. Note the following guid elines before creating re covery discs: â You will need high-quality DVD-R, DVD R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. NOTE: Read-write disc s, such as CD-RW, DVD±RW, do uble-layer DVD±RW, and BD-RE (rewritable Blu- ray) discs, are not compat ible with the Recovery Manager software. â The computer must b e connected to AC power during this process. â Only one set of recovery disc s can be created pe r computer. â Number each disc before ins erting it into the optical drive. â If necessary, you ca n exit the program before you have finis hed creating the reco very discs. The next time you open Recovery Ma nager, you will be prompted to continue the disc creation process. To create a set of recovery di scs: 1. Select Start > All Programs > Recover y Manager > Recovery Di sc Creation . 2. Follow the on-screen instructions. 82 Chapter 6 Backup and recovery
Backing up your information As you add new software and da ta files, you should back up y our system on a regular basis to maintain a reasonably current backup. Back up your system at the f ollowing times: â At regularly scheduled times NOTE: Set reminders to back u p your information periodically. â Before the computer is repaired or restor ed â Before you add or modify hardware or software Note the following when backing up: â Create system restore points using the Windows System Restore feature, and periodically copy them to di sc. â Store personal files in the Docume nts libr ary and bac k up this folder periodically. â Back up templates stored i n their associated programs. â Save customized settings in a w indow, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste it i nto a word-processi ng document, follow thes e steps: 1. Display the screen. 2. Copy the screen: To copy only the ac tive wind ow, press alt prt sc . To copy the entire screen, press prt sc . 3. Open a word-proce ssing document, and then select Edit > Paste . 4. Save the document. â You can back up your information to an optional external hard drive, a netwo rk drive, or discs. â When backing up to discs, use any of the fo llowing types of discs (pur chased separately): CD-R, CD-RW, DVD R, DVD-R, or DVD±RW. Th e discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs store more information than CDs, so us ing them for backup reduces t he number of recovery discs required. â When backing u p to discs, number each dis c before inserting i t into the optical drive of the computer. Backing up your information 83
Using Windows Back up and Restore To create a backup using Windows Bac k up and Restore, f ollow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, de pending on file size and the s peed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructi ons to set up and create a backup. NOTE: Windows includes the User Accoun t Control feat ure to improve the security of your compu ter. You may be pro mpted for your perm ission or p assw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for mo re information. Using system restore points When you back up your system, you are c reating a s ystem restore point. A syste m restore point all ows you to save and name a snapshot of your hard driv e at a specific poi nt in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files s aved or e -mails created since the last rest ore point. You also can create additional restore points to provi de increased protec tion for your system f iles and settings. When to create restore points â Before you add or extensively mo dify software or hardware â Periodically, when ever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Under Protection Settings , select the disk for which you want to create a restore point. 5. Click Create . 6. Follow the on-screen instructions. 84 Chapter 6 Backup and recovery
Restore to a previous date and time To revert to a restore point (creat ed at a previous date and time), when the computer was fu nctioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have prev iously backed up. HP recommends that you use HP Recovery Manager to create a se t of recovery discs (entire drive bac kup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Rec overy Manager work s from recove ry discs or from a dedicated re covery parti tion (select models only) on the hard drive. Ho wever, if yo ur computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been i ncluded with your computer. Use thes e discs to recover your opera ting system and software. NOTE: Windows has its own built-in repair featu res, such as Sy stem Restore. If you have not alrea dy tried these features, try them before using Reco very Manager. NOTE: Recovery Manager recovers o nly software that was preinsta lled at the facto ry. Software not provided with this computer must be downloaded fr om the manufacturer's Web site or reinstalled fro m the disc provided by the manufacturer. Recovering from the recovery discs To restore the system from the recove ry discs: 1. Back up all pe rsonal files . 2. Insert the first recovery disc in to an optional external optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery 85
Recovering from the dedicated re covery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the comp uter does not have a recovery partition, you will not be able to recover using this proc edure. Recovery di scs have been included for computers that do not have a partitio n. Use these discs to re cover your operatin g system and software. On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start butto n or f11 . This restor es the computer to its facto ry condition. To restore the syst em from the partition, follow thes e steps: 1. Access Recovery Manager in either of the following ways: â Select Start > All Progr ams > Recovery Manager > Recovery Manager . â or â â Turn on or restart the compu ter, and then press esc while the âPress the ESC key for Startup Menuâ message is displayed at the botto m of the screen. Then, pres s f11 while the âPress <F11> for recoveryâ me ssage is displa yed on the screen. 2. Click System Recovery in the Recovery Manager wind ow. 3. Follow the on-screen instructions. 86 Chapter 6 Backup and recovery
7 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3G r o u n d Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3G r o u n d Audio-in (microp hone) 87
HDMI Pin Signal 1 TMDS data 2 2 TMDS dat a 2 shield 3 TMDS data 2- 4 TMDS data 1 5 TMDS dat a 1 shield 6 TMDS data 1- 7 TMDS data 0 8 TMDS dat a 0 shield 9 TMDS data 0- 10 TMDS data 0- 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 88 Chapter 7 Connector pin assignme nts
RJ-45 (network) Pin Signal 1T r a n s m i t 2T r a n s m i t - 3 Receive 4U n u s e d 5U n u s e d 6 Receive - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1 5 VDC 2D a t a 3 Data 4G r o u n d RJ-45 (network) 89
8 Power cord set requirements The wide-range input fe ature of the computer permit s it to oper ate from any line vol tage from 100 t o 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet th e requirements of the country or region where the computer is use d. Requirements for all countries The following requireme nts are applic able to all countries and regions: â The length of the power co rd set must be at least 1.5 m (5 .0 ft) and no more than 2.0 m (6.5 ft). â All power cord se ts must be approve d by an accep table accred ited agency resp onsible fo r evaluation in the country or region whe re the power cord set will be used. â The power cord sets must have a minimum curren t c apacity of 10 a mps and a nomi nal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. â The appliance coupler must meet the mechanic al configuration of an EN 60 320/IEC 32 0 Standard Sheet C13 connector for mating with th e appliance i nlet on the back of the computer. 90 Chapter 8 Power cord set requirements
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible co rd must be Type HO5VV-F, 3-conductor, 1.0- mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 2. Th e flexible cord must be Type SPT-3 or equivalent, No . 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible co rd, and wall plug must bear a âTâ mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall p lug must be a two-pole grounding type with a Japanese In dustrial Standard C83 03 (7 A, 125 V) configuration. 4. The flexible co rd must be Type RVV, 3-conducto r, 0.75-mm² conductor size. Po wer cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 5. The flexible co rd must be Type VCTF, 3-conductor, 0.75-mm² co nductor size. Powe r cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. Requirements for spec ific countri es and region s 91
9 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! The backlight contains mercury. Caut ion must be exercised when removing and handling the backlight to avoid damaging this component and ca using exposu re to the mercury. CAUTION: The procedures in this chap ter can resu lt in damage to display components. The only components intended for recyclin g purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these co mponents, handle them carefully. NOTE: Materials Disposal. This HP product contains me rcury in the backlight in th e display assembly that might require special handling at end-of- life. Disposal of mercury ma y be regulated because of environmental considerations. For di sposal or recycling information, contact your local author ities, or see the Electronic Industries Alliance (EI A) Web site at http://www.eiai.org . This section provides di sassembly instructions fo r the display assembly. Th e display assembly must be disassembled t o gain access to the ba cklight (1) and the liquid crystal display (LC D) panel (2) . NOTE: The proced ures provided in this chapter are general d isassembly instructi ons. Specific de tails, such as screw sizes, quantities, and locati ons, and component shapes an d sizes, can vary from one computer model to another. 92 Chapter 9 Recycling
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel (3) . Displ ay 93
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure the display panel assembly to the displ ay enclosure. 6. Remove the disp lay panel assem bly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di splay panel frame to the display panel. 9. Use a sharp- edged tool to cu t the tape (1) that secures the si des of the display panel to the display panel frame . 94 Chapter 9 Recycling
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. Displ ay 95
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside d own. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this componen t and c ausing expo su re to the mercury. 96 Chapter 9 Recycling
18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD pane l (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Displ ay 97
Index A AC adapter, spare part numbers 25 accessory battery connector 14 action keys 7 ambient light sensor 6 ambient light sensor module spare part numbers 26 applications key, Windows 7 audio, product desc ription 2 audio-in jack connector pino ut 87 Audio-out (headphone) jack/Audio- in (microphone) jack cable slot 13 audio-out jack connector pino ut 87 B base enclosure, spare part number 20 battery removal 36 spare part number 20, 36 spare part numbers 27 battery bay 14 battery light 11 battery lock 14 Blu-ray ROM DVD ±RW SuperMulti Double-Layer Drive precautio ns 30 specifications 73 Bluetooth modu le spare part number 26 bluetooth module cable spare part numbers 27 bottom components 14 buttons TouchPad 10 C cables, service c onsiderations 30 calculator key 8 caps lock light 8 chipset, product description 1 components bottom 14 front 11 keys 7 left-s ide 11 lights 8 right-side 13 computer feet locations 36 spare part number 36 computer specifications 69 connector pinout audio-in j ack 87 audio-out jack 87 external moni tor port 8 8 headphone 87 microphone 87 monitor port 88 network jack 89 RJ-45 jack 89 Universal Serial Bus (USB) port 89 connectors, service considerations 30 D digital media slot 11 diskette d rive precaution s 30 display assembly removal 61 spare part numbers 18, 61 specifications 70 display bezel spare part numbers 26, 28 display components 5 display hinge kit spare part numbers 26 display panel, product description 1 display screw kit spare part numbers 26 display switch, internal 6 drive light 12 drives, preventing damage 30 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precaution s 30 specifications 74 E electrostatic discharge 31 esc key 8 Ethernet, product description 2 external media card s, product description 3 external monitor port connector pinout 88 F fan removal 51 spare part number 51 feet locations 36 spare part number 36 fn key 8 front components 11 G graphics, pr oduct descripti on 1 grounding equipment and methods 33 98 Index
H hard drive precautio ns 30 product desc ription 2 removal 42 spare part numbers 23, 26, 42, 49 specifications 71 hard drive cable spare part numbers 26 hard drive hardware kit spare part numbers 26 Hard Drive Hardware Kit, spare part number 23, 49 HDMI port 13 HDMI-to-VGA adapter spare part number 26 headphone jack connector pino ut 87 heat sink spare part numbers 28 I internal display switch 6 K key components 7 keyboard product desc ription 4 removal 41 spare part numbers 18, 27, 41 keys action 7 calculator 8 esc 8 fn 8 mail 8 media launch 8 print options 8 Web 8 Windows applications 7 Windows logo 7 wireless 7 L left-side components 11 Light components 8 light sensor, ambient 6 lights caps lock 8 drive 12 mute 8 power 8 TouchPad off indi cator 8 webcam 6 wireless 8 M mail key 8 mass storage devices, spare part numbers 23 media launch key 8 memory module product description 1 spare part numbers 28 memory module compartment 14 memory module compartment cover spare part numbers 20 microphone 6 microphone jack connector pinout 87 model name 1 monitor port connector pinout 88 mute light 8 N network ja ck connector pinout 89 O operating system, product description 4 optical drive precaution s 30 product description 2 spare part numbers 24 optical drives spare part numbers 26, 27 P packing guidelines 32 plastic parts 29 plastics kit, spare part number 27 pointing devices, product description 4 ports product description 4 power button board removal 55 spare part number 55 spare part numbers 27 power button board and cab le, spare part number 20 power connecto r cable spare 576846-001 part number 20 spare part numbers 27 power cord set requirem ents 90 spare part numbers 25, 26 power cord, spare part number 25 power light 8 print options key 8 processor spare part number 20 spare part numbers 27 processor, product description 1 product descri ption audio 2 chipset 1 display pane l 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 1 operating system 4 optical drives 2 pointing devic es 4 ports 4 processors 1 product nam e 1 security 4 serviceability 4 webcam 2 wireless 3 product name 1 R removal/replacement preliminarie s 29 procedures 34 right-side components 13 RJ-45 jack connector pinout 89 RTC battery removal 48 Index 99
spare part number 48 spare part numbers 27 rubber feet kit spare part numbers 26 Rubber Kit, spare part number 36 S screw kit spare part numbers 27 Screw Kit, spare part number 25 security cable slot 13 security, product description 4 service considerations 29 service tag 15, 34 serviceability, product description 4 speaker 13 speaker asse mbly spare part number 20 spare part numbers 27 specifications Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 73 computer 69 display assembly 70 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 74 hard drive 71 SSD spare part numbers 26, 49 static-shielding materials 33 system boar d removal 58 spare part numbers 20, 58 T tools required 29 top cover removal 39 spare part number 39 spare part numbers 27 TouchPad buttons 10 TouchPad left button 10 TouchPad off indicator 10 TouchPad off indicator light 8 TouchPad right button 10 transporting guidelines 32 U Universal Serial Bus (USB) port connector pinout 89 V vent 13 vents 11, 14 video fan/heat sink assembly spare part number 20 W Web key 8 webcam location 6 product description 2 webcam light 6 webcam/microphone module spare part numbers 26 Windows appl ications ke y 7 Windows logo key 7 wireless antenna transceivers and cables spare part numbers 26 wireless antennas) 6 wireless key 7 wireless light 8 wireless, pr oduct descri ption 3 WLAN module removal 46 spare part numbers 19, 26, 28, 46 workstation guidelines 32 100 Index
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures. First Edition: April 2010 Document Part Number: 602791-001
Safety warning notice WARNING! To reduce the possibilit y of heat-rela ted inju ries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surf ace. Do not a llow an other hard surface, such as an ad jo ining optional pr inter, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do no t allow the AC adapter to contact the skin or a soft surfac e, such as pillows or r ugs or clothing , duri ng operation. The computer and the AC adapter comply with the us er-accessib le surface temperature limits defi ned by the International Standard for Safety of Info rmation Technology Eq uipment (IEC 60 950). iii
iv Safety warning notice
Table of contents 1 Product description ............. ............... .............. ................ ............. ................ .............. ... ... 1 2 External component identification .......... ............ ............. ............ ............ ............... ........... 5 Identifyi ng hardware .... ............... ............... ........... ................ ............... .............. ............... . ...... 5 Top components ......... ............... .............. ............... ............... .............. ............. ............... .. ....... 5 Display co mponen ts ................. .................... ........................ ......................... ............ 5 Button .... ........... ........... ......... ........... .......... ........... ......... ........... ........... ........ ............ 6 Keys .... ........... ........... ......... ............ ........... ........ ........... ........... ......... ........... ............ 7 Lights ........... .......... ........ ........... .......... ........... .......... .......... ........... .......... ........ ......... 8 TouchPa d ..... .......... ........... ......... ......... ......... .......... ......... ........... .......... ......... ........... 9 TouchPad buttons ........ ............. ............ ........... ............ ............. ............. ............ ...... 10 Front components ...... .......... ........... .......... ........... ........... .......... ........... .......... ........... ......... ..... 11 Left-side components .. ........ .......... ........... .......... .......... ........... .......... .......... ......... .......... ..... ..... 11 Right-sid e compone nts ....... ......... ........... ............ .......... ............ ............ .......... ........... ........... ... 13 Bottom components ..... ............ .......... ........... .......... .......... .......... .......... .......... .......... .......... . ... 14 3 Illustrated parts catalog ................... ..................... ................... ..................... .................. 15 Service tag ............ ........... ........... ......... ........... ........... ........... .......... ........... ........... ....... ......... 15 Computer major components ......... ............... ............... ............. ............... ............... ............... .. 1 7 Display co mponents .......... ........... ........... ........... ........... ........... .......... ........ ........... ........... ... ... 21 Mass stora ge devic es ...... .......... ......... .......... ........... ........ .......... .......... .......... ......... .......... ... ... 23 Miscellaneous parts ........ ........... .......... ........... ........... .......... ........... ........... .......... ........... ... ..... 25 Sequential part number listing .............. ............. ............. ............. ............ ............. ............. ..... .. 25 4 Rem oval and r eplaceme nt procedu res ... ................ .............. .............. .............. ............... 29 Prelimi nary repl acement requi rements ... ......... ........... .......... ........... ........... .......... ........... .......... . 29 Tools required ....... .............. .............. .............. .............. .......... ............. .............. ..... 29 Service consideratio ns ........ .......... .......... ......... ........... .......... .......... .......... .......... ..... 29 Plastic parts ... ............ ............ .......... ............. ............ ............ ............ ....... 29 Cables a nd connec tors .......... .............. ............... ............. .............. ........... 30 Drive handling ....... ............. ............ .............. .......... .............. ............. ...... 30 Grounding guidelines ....... ............ ........... ............ ........... ............ ........... ............ ...... 31 Electrostatic discharge damage ............ .............. ........... ........... ............ ...... 31 v
Packaging a nd transpor ting guideli nes ........................................ 32 Workstatio n guideli nes .............................................................. 32 Equipment gu idelines .. ............ ......... ........... ............ ............ ....... 33 Component re placement pr ocedures .. .................................................................. .................... 34 Service tag ........ ......... .......... ........... .......... ........ .......... ........... .......... ........ .......... .... 34 Computer feet ... .......... .......... .......... ........... .......... .......... ........... .......... .......... .......... 36 Battery . .......... .......... ......... .......... .......... .......... ........ ........... .......... ........... ........ ....... 36 Expansion memory module ........ ............. ............ ............ ............. ............. ............. ... 37 Top cover .......... ............ ........... ............ ............ ........... ............ ............ ........... ........ 39 Keyboard ........ ......... ........... ........... ........... ........... ........... ........... ........... ......... ........ 41 Speaker assemby ... ........... ........... ........ .......... ........... ......... ........... ........... ........... .... 43 Primary memo ry module ................. ........................................ ................................. 44 WLAN module .......... .............. .............. .............. .............. ............ .............. ............ 46 RTC battery . .............. ............... .................. ................ .............. ............... ............... 48 Hard drive ................. ...................... ........................ ..................... ................. ........ 49 Processor fan/heat sink assembly .... ............. ..... ..... ........... ........... ............ ........... ...... 51 Proce ssor .......... ................ .................. ............ .................. ................. .............. ...... 53 Power button board and c able ............. .............. ............... ............. .............. ............. 55 Power c onnector cabl e ............................ .................................... ............................ 56 System board ..... ...................... ................ ................... ....................... ............... ..... 58 Display assembly .......... .............. ................... .................. ................... .................. .. 61 5 Specif ications ... .............. ............ .............. ............... ............... ........... ............... .......... . ... 69 Computer sp ecificati ons ...... ........... ........... ......... ........... ........... ......... .......... ........... ........... ... ... 69 15.6-i n display spec ifications ..................... .................... ................... ................... ................. .. 70 Hard drive sp ecifica tions ............. ............................. .......................... ............................. .... ... 71 Blu-ray ROM DVD±RW SuperMu lti Double-Lay er Drive speci fications ............... ........... ......... ........ 73 DVD±RW and CD-RW SuperMulti Doubl e-Layer Comb o Drive specifications ........................ ......... 74 System DMA specifications ... .............. .............. ............. .............. ............ .............. ............. .... . 75 System memory map specifications ... .................. ................ .............. .............. ............... ........... 76 System inte rrupt specif ications . .............................. .............................. ............................. ..... .. 77 System I/O address specifications ..... ................. .............. .............. ............. .............. .............. . 78 6 Backup and recovery ............... ........................... ......................... ........................ ........... 8 1 Creating recovery di scs ........... ........................ ....................... .................. ...................... ..... ... 82 Backing up your information ....... ............ .......... ........... ............ ............. ............ ............. ......... . 83 Using Windo ws Backup and Rest ore ................ ....................... ....................... ........... 84 Using system restore points ........... ............ .............. ........... ............ ........... ............ .... 84 When to cre ate restore po ints .......... ................ ............... ............... ............ 84 Create a system restore point .... .......... ........... ........... .......... ........... .......... .. 84 Restore to a pr evious d ate and time ........ ........... ............ ............ ............ ..... 85 Performi ng a recovery ......... ........................ .................. ........................ ........................ ...... ... 85 Recovering from the recovery disc s ........ ............ ........... ........... ........... ........... ........... . 85 vi
Re cov eri ng fro m t he d edi ca ted rec ov ery pa rtit io n ( sel ect mo del s o nly ) ........................... 86 7 Conne ctor pin assignmen ts ....... ............ ........... ........... ......... ........... ........... ........... .......... 87 Audio-i n (mic rophone) ...... ................... .................. .............. .................. ................. ............. .. . 87 Audio-o ut (headphone ) ............. ................ ............... ................ .................. ................ ........... .. 87 HDMI ........ ............. ............ ............... .............. ............ ............... .............. ........... ........ ....... .. 88 RJ-45 (ne twork) . ............ ............. ......... ............. ............. ............. ......... ............. ............. .. ....... 89 Universal Serial Bus ....... ............ ........... ............ .......... ............ ............ ............ ............ ...... ...... 89 8 Pow er cord set requ irements . .......... ............. .......... ............ ........... .......... .......... ............ . 90 Require ments for al l countries .. .................. ....................... ...................... .................. ............. .. 90 Requirem ents for spec ific coun tries and regio ns ............................................................ ............. 91 9 Recycling .............. ........... ............... .............. ............... .............. ............. ............. ..... ...... 92 Battery ........ ........ ........... ........... .......... ......... .......... ........... .......... ........... ........ ........... . ........... 92 Display .... ......... ............ ........... ............ ......... ............ .......... ........... .......... ........... ........ .......... 92 Index .. ........... .......... ......... ........... .......... ........... ......... .......... ........... .......... ........ ......... .. ...... 9 8 vii
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1 Product description Category Description Product Name HP ENVY 15 Notebook PC Proces sors Intel® Core⢠i7-840QM 1.86-GHz processor with embedded Northbridge Intel Core i7-740QM 1.73-GHz processor with embedded Northbridge Intel® Core⢠i7-820QM 1.73-GHz processor with embedded Northbridge Intel Core i7-720QM 1.73-GHz processor with embedded Northbridge Intel Core i5-540QM 2.53-GHz processor with embedded Northbridge Intel Core i5-520QM 2.40-GHz processor with embedded Northbridge Intel Core i5-450QM 2.40-GHz processor with embedded Northbridge Intel Core i5-430QM 2.26âGHz processor with embedded Northbridge Chipset Intel 5 series express chips ets PM57 platform controller hub (PCH) Peak-M Graphics ATI Mobility Radeon⢠HD 5830 (M97 ) Discre te PCI Express Graphics with 1 GB of dedicated video memory (64MÃ16, 1.5V, 800 MHz, DDR3 @1333 MHz) ATI Mobility Radeon⢠HD 5730 (M97 ) Discre te PCI Express Graphics with 1 GB of dedicated video memory (64MÃ16, 1.5V, 800 MHz, DDR3 @1333 MHz) ATI Mobility Radeon⢠HD 4830 (M97 ) Discre te PCI Express Graphics with 1 GB of dedicated video memory (64MÃ16, 1.5V, 800 MHz, DDR3 @1333 MHz) Panel 15.6-in AntiGlare, full high-definition (FHD) (1920 à 1080), light-emitting diode (LED), dual-channel display assembly 15.6-in BrightView, HD (1368 à 768), LED display assembly 16 à 9 wide aspect ratio Supports privacy filter Includes 2 wireless local-ar ea network (WLAN) antennas Supports ambient light sensor (ALS) Memory 4 memory module slots (customer accessi ble/upgradeable), supports up to 16-GB memory Supports DDR3, 1066-MHz dual channel memory 1
Category Description Mass storage device s Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives Supports the following hard drive configurations: 2.5-in, 7200-rpm: â 640-GB â 500-GB â 320-GB 1.8-in, 5400-rpm: â 320-GB 1.8âin SSD â 160âGB Optical drive External USB support for the following: â Blu-ray ROM with LightScribe DVD±R/RW SuperMult i Double-Layer Drive â DVD±RW and CD-RW SuperMulti Double-L ayer Combo Drive with LightScribe Microphone 2 integrated digital dual-array microphones Microphone jack Webcam Night-vision/low-light VGA camera with infrared LED for illumination Supports OVT7738 camera sensor with F2.0, dual-band lens Fixed (no tilt) Activity light 640 à 480 by 24 frames per second Audio HD IDT 92HD75B audio Dolby Home Theater technology 2 stereo speakers with 2-watt power rating Headphone jack Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet S3/S5 wake on LAN (AC mode only) Ethernet cable not included Power requirement s 120- and 90-W HP Smart Adapter (100â240V) Battery options: â Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable â Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable 2 Chapter 1 Product descripti on
Category Description Wireless Integrated WLAN o ptions by way of wi reless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats: â Intel WiFi Link 6200 802.11 a/g/n â Intel WiFi Link 6200 802.11 a/g/n with Bluetooth ® â Intel WiFi Link 5100 802.11 a/g/n â Intel WiFi Link 5100 802.11 a/g/n with Bluetooth â Intel WiFi Link 6100 802.11 a/b/g â Intel WiFi Link 6100 802.11 a/b/g â Intel WiFi Link 6100 802.11 a/b/g with Bl uetooth â Intel WiFi Link 5100 802.11 a/b/g â Intel WiFi Link 5100 802.11 a/b/g with Bl uetooth â Intel 1000 802.11 b/g/n â Intel 1000 802.11 b/g/n with Bl uetooth â Intel 1000 802.11 b/g â Intel 1000 802.11 b/g with Bl uetooth External media cards Digital Media Slot Supports the following digital card formats: â MultiMediaCard â micro MultiMediaCard (adapter required) â MultiMediaCard Plus â Secure Digital (SD) Me mory Card â micro Secure Digital Memory Card (adapter required) â Secure Digital High Capacity Memory Card 3
Category Description Ports 3.5-mm headphone/microphone combo jack (stereo, supports jack detection) eSATA/USB 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 à 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of dr iving an external optical drive) USB 2.0 ports (2, each capable of dr iving an external optical drive) NOTE: The total combined power for all US B ports is 3.0 amps, with all power available from any single port. This power is available whenever the AC adapter is supplying power, including S3 and S5 modes. Keyboard/pointing devices Full-size optimized keyboard with 1.8-mm keystroke travel dis tance TouchPad with gesture support (med ia âM,â scroll, pinch, zoom) Taps enabled by default Security Security cable slot with adapter Operating system Preinstalled: Microsoft® Windows® 7 Home Premium 64 Microsoft Windows 7 Professional 64 Microsoft Windows 7 Ultimate 64 Configurable Linux embedded Serviceability End-user replaceable parts: AC adapter Battery External optical drive Memory (only 2 slots are customer accessible) 4 Chapter 1 Product descripti on
2 External component identification Identifying hardware Components included with the comput er may vary by region and model. The illu strations in this cha pter identify the standard features on most computer models. To see a list of hardware installed in the co mputer: â² Select Start > Control Panel > System and Security . Then in the System area, click Device Manager . You can also add hardware or modify devi ce configurations us ing Device Manager. NOTE: Windows includes the User Accoun t Control feat ure to improve the security of your compu ter. You may be pro mpted for your perm ission or p assw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for mo re information. Top components Display components Identifying hardware 5
Item Component Function (1) Ambient light sensor Adjusts the screen brightness leve ls automatical ly, based on surrounding lighting conditions. (2) Internal microphones (2) Record sound.. (3) Webcam light On: The webcam is in use. (4) Webcam infrared (IR) lights (2) Improve the webcam picture quality in low-light conditions. (5) Webcam Records video and captures still photographs. (6) Wireless antennas (2) Send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the ante nnas free from obstructions. To see wireless regulatory no tices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. (7) Internal display switch Turns off the disp lay and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. Button 6 Chapter 2 External component identification
Component Description Power button â When the computer is off, press the button to turn on the computer. â When the computer is on, press th e button briefly to initiate Sleep. â When the computer is in the Sleep state, press the button briefly to exit Sleep. â When the computer is in Hibernation, pres s the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffe ctive, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Contr ol Panel > System and Security > Power Options . Keys Item Component Function (1) Action keys Execute frequently used sy stem functions. (2) wireless key Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network m ust also be set up. (3) Windows applications key Displays a shortc ut menu for items beneath the cursor. (4) Windows logo key Displays the Windows Start menu. Top components 7
Item Component Function (5) fn key Executes frequently used s ystem functions when pressed in combination with a function key or the esc key. (6) calculator key Opens the Windows calculator function. (7) print options key Opens the Print Options wi ndow of the active Windows program. (8) Web key Opens a Web browser. NOTE: Until you have set up your Internet or network services, the Web key opens the Windows Internet Connection Wizard. After you have set up your Internet or network services and yo ur Web browser home page, you can press the Web key to quickly access your home page and the Internet. (9) Media Launch key Opens HP MediaSmart. HP MediaSmart turns your computer into a mobile entertainment cen ter. You can enjoy music and movies and manage and edit your photo collections. (10) mail key Opens your default e-mail program. NOTE: The first time you press the mail key, you may be prompted to set up your e-mail ac count. After you have set up your e-mail, you can press the mail key to quickly access your e-mail. (11) esc key Displays sy stem in fo rmation when pressed in combination with the fn key. Lights Item Component Descrip tion (1) TouchPad off indicator â Amber: The TouchPad is off. â Off: The TouchPad is on. (2) Caps lock light White: Caps lock is on. (3) Power light â White: The computer is on. â Blinking white: The com puter is in the Sleep state. â Off: The computer is o ff or in Hibernation. (4) Mute light Amber: Computer sound is off. (5) Wireless light â Off: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. â Amber: All wireless devices are off. 8 Chapter 2 External component identification
TouchPad Component Description TouchPad* Moves the pointer and selects or activates items on the screen. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers . Then, right-click the device representing your co mputer, and select Mouse settings . Top components 9
TouchPad buttons Item Component Function (1) TouchPad off indicator T o turn the Touc hPad zone on and off, quickly double- tap the TouchPad off indicator. NOTE: W hen the TouchPad zone is active, the lig ht is off. (2) Left To uchPad button* Functions like th e left button on an external mouse. (3) Right TouchPad button* Functions like th e right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers . Then, right-click the device representing your co mputer, and select Mouse settings . 10 Chapter 2 External comp onent identifica tion
Front components Item Component Fun ction (1) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Digit al Media Slot Supports the following digital card formats: â MultiMediaCard â micro MultiMediaCard (adapter required) â MultiMediaCard Plus â Secure Digital Memory Card â micro Secure Digital Memory Card (adapter required) â Secure Digital High Capacity Memory Card Left-side components Item Component Function (1) Battery light â Off: The computer is running on battery power. â Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. â Amber: A battery is charging. â White: The computer is connected to external power and the battery is fully charged. (2) Power connector Connects an AC adapter. Front componen ts 11
Item Component Function (3) Vent .Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Drive light â Blinking white: The hard drive is being accessed. â Amber (select models only ): HP ProtectSma rt Hard Drive Protection has temporarily parked the hard drive. (5) Speaker Produces sound. 12 Chapter 2 External comp onent identifica tion
Right-side components Item Component Function (1) Speaker Produces sound. (2) Security cable slot Attaches an optio nal security cable to the com puter. NOTE: The s ecurity cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (3) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound wh en connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. NOTE: When a device is connected to the jack, the device speakers are disabled. (4) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. (5) USB ports (2) Connect optional USB devices. (6) HDMI port Connects an optional vi deo or audio device, such as a high-definition television, or any compatible digital or audio component. (7) RJ-45 (network) jack Connects a network cable. (8) Vent Enables airflow to cool internal components. NOTE: The comput er fan starts up automatically to cool internal components an d prevent overheating. It is normal fo r the internal f an to cycle on and off during routine operation. Right-side compone nts 13
Bottom components Item Component Function (1) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Battery bay Holds the primary battery. NOTE: The primary battery is preinstalled in the battery bay at the factory. (3) Battery lock Locks the primary battery inside the battery bay. (4) Accessory battery connector Connect s an optional accessory battery. (5) Memory module compartment H olds the memory modules. (8) Battery release latch Releases the primary battery from the battery bay. 14 Chapter 2 External comp onent identifica tion
3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. NOTE: The battery must be removed to gain access to the service tag. See the âBatteryâ section in Chapter 4 (âRemoval and replacemen t proceduresâ) for battery remova l and replacement instruc tions. Item Compone nt Descript ion (1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (2) Product name This is the product name affixed to the front of the computer. Service tag 15
(3) Model description This is the number used to locate documents, drivers, and support for the computer. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Part Number/Product number (p/n) This number provides specific info rmation about the productâs hardware components. The part number helps a service technician determine what components and parts are needed. 16 Chapter 3 Il lustrated parts catalo g
Computer major components Computer major components 17
Item Description Spare part numbe r (1) Display assembly (include s webcam/microphone module and cable, 2 WLAN antenna transc eivers and ca bles, na meplate, and logo) : With bronze finish: 15.6-in, WVA, AntiGl are LED display assem bly 591172-001 15.6-in, WVA, BrightView LED display assembly 602481-001 15.6-in, SVA, BrightView LED display assembly 602480-001 (2) Top cover (includes TouchPad board and TouchPad bracket): NOTE: The Top cover spare part kit does not include a Touc hPad cable. The TouchPad cable is available using spare part number 576841-001. With bronze finish for use in all countrie s and regio ns except Brazil and the United Kingdom 576840-001 With bronze finish for use only in the United Kingdom 576840-031 (3) Keyboard (includes keyboard cable): With bronze finish: For use in Belgium 576835-A41 For use in Denmark, Finland, and Norway 576835-DH1 For use in France 576835-05 For use in French Canada 576835-121 For use in Germany 576835-041 For use in Italy 576835-061 For use in Latin America 576835-161 For use in the Netherlands 576835-B31 For use in Portugal 584161-131 For use in Russia 576835-251 For use in Saudi Arabia 576835-171 For use in Spain 576835-071 For use in Switzerland 584161-111 For use in the United Kingdom and Singapore 576835-031 For use in the United States 576835-001 (4) Memory modules (1066-MHz, PC3): 592964-001 4096-MB 599092-001 2048-MB 598856-001 (5) RTC battery (includes double-sided tape) 576848-001 18 Chapter 3 Il lustrated parts catalo g
Item Description Spare part numbe r (6) WLAN module 802.11 a/g/n WLAN module: â Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Boli via, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colo mbia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guia na, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Hon duras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Ital y, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyz stan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, M orocco, the Nether Antilles, the Netherla nds, New Zealand, Nicaragua, Nigeria, Norway , Oman, Panama, Paraguay, the Peopleâs Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam 572509-001 802.11 a/g/n WLAN module:2x2 Claret-2 MOW Intel WiFi Link 6200 802.11 a/g/n WLAN m odule for use in the United States and French Canada 518434-001 (7a) Har d drive (includes bracket, rubbe r isolators, and screws); 2.5-in, 7200-rpm: 320-GB 576819-0011 Hard drive (includes bracket, rubbe r isolators, and scre ws); 2.5-in, 7200-rpm: 500âGB 576820-001 Hard drive (includes bracket, rubbe r isolators, and scre ws) 2.5-in, 5400-rpm: 640âGB 603803-001 1.8-in, 5400-rpm: 320-GB 576823-001 Hard drive (includes bracket, rubbe r isolators, and scre ws; 1.8âin. 160âGB 576825-001 (7b) Har d drive cable: For use only with 2.5-in hard drives 576828-001 Computer major components 19
Item Description Spare part numbe r For use only with 1.8-in hard drives 576830-001 Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws): For use only with 2.5-in hard drives 576827-001 For use only with 1.8-in hard drives 576829-001 (8) Speaker assembly 576842-001 (9) Processor fan/heat sink assembly (inc ludes replacement ther mal material) 616583-001 (10) Proces sor (include s repl acement thermal material): Intel Core i7-820QM 1.73-GHz proces sor (SC turbo up to 3.06-GHz) 583053-001 Intel Core i7-720QM 1.60-GHz proces sor (SC turbo up to 2.80-GHz) 586170-001 Arrandale 540M 2.53GHz 594188-001 Arrandale 520M 2.4GHz X 594187-001 Arrandale i5-430M 2.26GHz 597624-001 (11) Video fan/heat sink assembly (includes replacement thermal material) (12) Power button board and cable (includes double-sided tape) 576849-001 (13) Power connector cabl e (includes bracket) 576846-001 (14) PM57 PCH Peak-M system board wi th 1 GB of dedic ated vid eo memory (includes replacement thermal material) 600292-001 SPS-PCA SYSTEM BOARD SF BROADWAY PM55 X 600292-001 SPS-PCA SYSTEM BOARD FF MADISON PM55) 600293-001 (15) Base enclosure (includes 4 rubber feet) With bronze finish 576839-001 Rubber Feet Kit (not illustrat ed, includes 4 rubber feet) 538346-001 (16) Battery 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 (17) Memory module compartment cover (included in the Plastics Kit, spare part number 576847-001) 20 Chapter 3 Il lustrated parts catalo g
Display components Item Description Spare part number (1) Display bezel 615513-001 (2a) Ambient light sensor module (includes cable and double-sided tape) 576815-001 (2b) Ambient light sensor module cable (include d in the ambient light sensor module spare part kit ) Display componen ts 21
(3) Webcam/microphone mod ule 576812-001 (4) Bluetooth module 537921-001 NOTE: The Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is available using spare part number 576 845-001. (5) Display left and right hinges (included in the Display Hing e Kit, spare part number 576809-001) (6) Display panel: For use only with the 15.6-in, WVA, AntiGlare LED display assembly 591327-001 For use only with the 15.6-in, WVA, BrightView LED display assembly 602479-001 For use only with the 15.6-in, SVA, BrightView LED display assem bly 602478-001 (7) Bluetooth module cable 576845-001 (8) Display panel cable (includes double-sided tape) 602484-001 (9) Wir eless ant enna t r ansceivers and cables 576814-001 (10) Display enclosure: With bronze finish 576811-001 Display Screw Kit (not illustrat ed) 576808-001 22 Chapter 3 Il lustrated parts catalo g
Mass storage devices Item Descr iption Spare part num ber (1) Hard drive (includes bracket, rubbe r isolators, and screws) 2.5-in, 7200-rpm: 1.8-in, 5400-rpm: 320-GB 576823-001 1.8-in, 7200-rpm: 320-GB 576819-001 1.8-in, 7200-rpm: 160GB, 576825-001 2.5-in, 7200-rpm: 500-GB 576820-001 2.5-in, 7200-rpm: 640-GB 603803-001 (2) Hard drive cable: 584382-001 For use only with 2.5-in hard drives 576828-001 For use only with 1.8-in hard drives 576830-001 Hard Drive Hardware Kit (not illustrated, includes brac ket, rubber isolators, and screws): For use only with 2.5-in hard drives 576827-001 Mass storage devices 23
Item Descr iption Spare part num ber For use only with 1.8-in hard drives 576829-001 (3) External optical dri ve With bronze finish: Blu-ray ROM with Light Scribe DVD±R/RW SuperMulti Doub le-Layer Drive 576832-001 DVD±RW and CD-RW SuperMulti Doubl e-L ayer Combo Drive with LightScrib 576831-001 24 Chapter 3 Il lustrated parts catalo g
Miscellaneous parts Description Spare part number AC adapter 120-W PFC HP Smart Adapter 613154-001 90-W PFC HP Smart Adapter 613160-001 90-W PFC HP Smart Adapter 613153-001 HDMI-to-VGA adapter 530607-001 HP Notebook protective case: For use with computer models with bronze finish 582763-001 Power cor d: For use in Canada, Mexico, and the United States 490371-001 For use in Europe, the Middle Eas t, and Africa 490371-021 For use in Italy 490371-061 For use in Switzerland 490371-111 For use in the United Kingdom and Singapore 490371-031 Screw Kit â Phillips PM3.0Ã4.0 screw â Phillips PM2.5Ã6.0 screw â Phillips PM2.0Ã12.0 screw â Phillips PM2.0Ã6.0 captive screw â Phillips PM2.0Ã5.0 screw â Phillips PM2.0Ã4.0 broadhead screw â Phillips PM2.0Ã4.0 screw â Phillips PM2.0Ã3.0 screw â Phillips PM2.0Ã2.0 screw â Phillips PM1.5Ã1.5 screw 576844-001 Sequential part number listing Spare part numbe r Description 490371-001 Power cord for use in Canada, Mexico, and the United States 490371-021 Power cord for use in Europe, the Middle East, and Africa Miscellaneous parts 25
Spare part numbe r Description 490371-031 Power cord for use in the United Kingdom and Singaporer 490371-061 Power cord for use in Italy 490371-111 Power cord for use in Switzerland 518434-001 Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in US, French Canada 530607-001 HDMI-to-VGA adapter 537921-001 Bluetooth module NOTE: The Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is available using spare part number ???-001. 538346-001 Rubber Feet Kit (includes 4 rubber feet) 572509-001 Intel WiFi Link 6200 802.11 a/g/n WLAN m odule for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Ba hrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, th e Cayman Islands, Chile, Colombia , Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Domini can Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, G reece, Guadeloupe, Guam, Guatemal a, Haiti, Herzegovina, Honduras, Hong Ko ng, Hungary, Icelan d, India, Indonesia, Ireland, Israel , Italy, the Ivor y Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyz stan, Latvia, Lebano n, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Mo naco, Montenegro, Mo rocco, the Nether Antilles, the Netherlands, New Zealand, Nica ragua, Nigeria, Norway, Oman, Panama, Paraguay, the Peopleâs Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slov enia, South Africa, So uth Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islan ds, the United States, Venezuela, and Vietna m 576808-001 Display Screw Kit 576809-001 Display Hinge Kit (incl udes the left and right display hinges ) 576811-001 Display enclosure with bronze fin ish 576812-001 Webcam/microphone module 576814-001 Wireless antenna transceivers and cables 576815-001 Ambient light sensor mo dule (includes cable and double-sided tape) 576819-001 320-GB, 2.5-in, 7200-rpm hard drive (inc ludes bracket, rubber isolators, and screws) 576820-001 500-GB, 2.5-in, 7200-rpm hard drive (inc ludes bracket, rubber isolators, and screws) 576823-001 320-GB, 1.8-in, 5400-rpm hard drive (inc ludes bracket, rubber isolators, and screws) 576825-001 160-GB, 1.8-in, 5400-rpm SSD (includes bracket, rubber isolators , and screws) 576827-001 Hard Drive Hardware Kit for use only with 2.5-in ha rd drives (includes bracket , rubber isolators, and screws ) 576828-001 Hard drive cable for use only with 2.5-in hard drives 576829-001 Hard Drive Hardware Kit for use only with 1.8-in ha rd drives (includes bracket , rubber isolators, and screws ) 576830-001 Hard drive cable for use only with 1.8-in hard drives 576831-001 DVD±RW and CD-RW SuperMulti Do uble-Layer Combo Drive with LightScribe with bronze finish 26 Chapter 3 Il lustrated parts catalo g
Spare part numbe r Description 576832-001 Blu-ray ROM with LightScribe DVD±R/RW Su perMulti Double-Layer Drive with bronze finish 576833-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576834-001 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576835-001 Keyboard with bronze fini sh for use in the United St ates (includes keyboard cable) 576835-031 Keyboard with bronze finish for use in the United Kingdom and Singapore (includes keyboard cable) 576835-041 Keyboard with bronze finish for use in Germany (includes keyboard cable) 576835-051 Keyboard with bronze finish for use in France (includes keyboard cable) 576835-061 Keyboard with bronze finish for use in Italy (includes keyboard cable) 576835-071 Keyboard with bronze finish for use in Spain (includes keyboard cable 576835-121 Keyboard with bronze finish for use in French Ca nada (includes keyboard cable) 576835-171 Keyboard with bronze fi nish for use in Saudi Arabia (includes keyboard cable) 576835-251 Keyboard with bronze finish for use in Russia (includes keyboard cable) 576835-A41 Keyboard with bronze finish for use in Belgium (includes keyboard cable) 576835-B31 Keyboard with bronze fi nish for use in the Netherla nds (includes keyboard cable) 576835-BG1 Keyboard with bronze fi nish for use in Switzerland (includes keyboard cable) 584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips) 576835-DH1 Keyboard with bronze finish for use in Denmark, Finland, and Norway (includes keyboard cable) 576836-001 Keyboard Hardware kit 576839-001 Base enclosure with bronze finish (incl udes 4 rubber feet) 576840-001 Top cover with bronze finish for use in all coun tries and regions except Brazil and the United Kingdom (includes TouchPad board and TouchPad bracket. 576840-031 Top cover with bronze finish for use only in the United Kingdom (includes TouchPad board and TouchPad bracket. 576841-001 TouchPad cable 576842-001 Speaker assembly 576844-001 Screw Kit 576845-001 Bluetooth module cable 576846-001 Power connector cable (includes bracket) 576847-001 Plastics Kit (includes the mem ory module compartment cover) 576848-001 RTC battery (includes double-sided tape) 576849-001 Power button board and cable (includes double-sided tape) 586170-001 Intel Core i7-720QM 1.60-GHz pro cessor (SC tu rbo up to 2.80-GHz, includes replacement thermal material) Sequential part number listing 27
Spare part numbe r Description 591172-001 15.6-in, WVA, AntiGlare LED displ ay assembly with bronze finis h (includes webcam/microphone module and cable, 2 WLAN antenna transceive rs and cables , nameplate, and logo) 591327-001 Display panel for use only with the 15.6-in, WVA, AntiGlare LED display assembly 593837-001 Broadcom 43225 802.11b/g/n 2x2 WiFi A dapter for use in all countries and regions 594635-001 Heat sink for use only with com puter models equipped with UMA graphics subsystem (includes replacement thermal material) 595581-001 SD Card 2âGB 598856-001 2048-MB memory module (1066-MH z, PC3) 599092-001 4096-MB memory module (1066-MH z, PC3) 602480-001 15.6-in, SVA, BrightView LED display as sembly with bronze finis h (includes webcam/microphone module and cable, 2 WLAN antenna transceive rs and cables , nameplate, and logo) 602481-001 15.6-in, WVA, BrightView LED display ass embly with bronze finish (includes webcam/micro phone module and cable, 2 WLAN antenna transceive rs and cables , nameplate, and logo) 602484-001 Display panel cable (includes double-sided ta pe) 613153-001 90-W PFC HP Smart Adapter 613154-001 120-W PFC HP Smart Adapter 613160-001 90-W PFC HP Smart Adapter 615513-001 Display bezel 28 Chapter 3 Il lustrated parts catalo g
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: â Flat-bladed screwdriver â Phillips P1, P0, an d P0 0 screwdrivers Service considerations The following sections include so me of the considerations that you should keep in mind during disassembly and as sembly procedures. NOTE: As you remove each subassembly from the computer , place the subassembly (and all accompanying screws) away from th e work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly an d reassembly can damage plastic parts. Use care when handling the plastic parts. Ap ply pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 29
Cables and connectors CAUTION: When servicing the co mputer, be sure that cables are placed i n their proper location s during the reassembly proc ess. Improper cable placement can damage the compu ter. Cables must be handled with extreme care to avoi d damage. Apply only the te nsion required to unseat or seat the cables during remova l and insertion. Ha ndle cables by the connector whenever poss ible. In all cases, avoid bending, tw isting, or tearing cables. Be sure that cables are routed in such a way that they cannot be cau ght or snagged b y parts bein g removed or replaced. Hand le flex cables with extreme care; these c ables tear easily. Drive handling CAUTION: Drives are fragile compo nents that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautio ns: Before removing or inserting a hard drive, shut down th e computer. If you are unsure whethe r the computer is off or in Hibernation, turn the co mputer on, and then shut it down through the operating system. Before handling a drive, be s ure that you are discharged of static electric ity. While handling a d rive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, a n optical drive, or a diskette d rive, place it in a static -proof bag. Avoid exposing a hard drive to produc ts that have magnet ic fields, such as monitors or speakers. Avoid exposing a d rive to temp erature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the packa ge âFRAGILE.â 30 Chapter 4 Removal and replacement p rocedures
Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitry de sign and str ucture determine the degree of sensi tivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains en ough power to alter de vice parameter s or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-s ensitive devices or microcircuitry. Even if the spark is neithe r felt nor heard, dama ge may have occurred. An electronic device exposed to ESD ma y not be af fected at all and can work perfectly throughout a normal cycle. Or the device may fu nction normally for a while, then de grade in the internal lay ers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Use nonmagnetic tools. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. Avoid touching pins, leads, and circuitry. Handle elec tronic components as little as possible. If you remove a c omponent, pl ace it in an electrostati c-sa fe container . The following table shows how hu midity affects the electrostati c voltage levels generated by different activities. CAUTION: A product ca n be degraded by as litt le as 700 V. Typical electrostatic vo ltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 v 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Sty rofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in fo am-lined box 21,000 V 11,000 V 5,000 V Preliminary replacement requirements 31
Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment : â To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. â Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. â Keep ESD-sensitive parts in their containers unti l the parts arrive at static-free workstations. â Place items on a grounded surface before removing items fr om their containers. â Always be prop erly grounded when touching a component or assembly. â Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. â Use transporters an d conveyors ma de of antistati c belts and roll er bushings. Be sure that mechanized equipment us ed for moving materials is wired to ground and that proper ma terials are selected to avoid static chargi ng. When grounding is not possi b le, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstatio n guidelines: â Cover the workstation wi th approved static- shielding material. â Use a wrist strap connected to a properl y grounded work surface and use properly grounded tools and equipme nt. â Use conductive field se rvice tools, such as cutters, screwdrivers, and vacuums. â When fixtures must directly contact di ssipativ e surfaces, use fix tures made only of stat ic- safe materials. â Keep the work area f ree of nonconductive ma te rials, such as ordinary plastic assembly aids and Styrofoam. â Handle ESD-sensitive components , parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. â Avoid contact with pins , leads, or circuitry. â Turn off power and input signals befor e insertin g or removing connectors or test equipment. 32 Chapter 4 Removal and replacement p rocedures
Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. â When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper ground, wear a strap snugly against the skin at all t imes. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. â When standing, use foot straps and a grounded floor mat. Foot s traps (heel, toe, or boot straps) can be used at standing wo rkstations and a re compatible with most types of sho es or boots. On conductive f loors or dis sipative floo r mats, us e foot str aps on both feet wit h a minimum of one megohm resistance between the oper ator and groun d . To be effective, the conductive strips must be worn in contact with the skin. The following grounding equi pment is reco mmended to prevent electrostatic damage: â Antistatic tape â Antistatic smock s, aprons, and sleeve p rotectors â Conductive bins and other assembly or soldering aids â Nonconductive foam â Conductive ta bletop works tations wi th ground cords of one megohm resist ance â Static-dissipative tables or floor mats with hard ti es to the ground â Field service kits â Static awareness labels â Material-handling packages â Nonconductive plastic bags, tubes, or boxes â Metal tote boxes â Electrostatic voltage levels and protective materia ls The following table lists the shie lding protection provided by antistatic bags and floor mats. Material Use Voltage protection level Antistatic plastic Bags 1 ,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Preliminary replacement requirements 33
Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 113 screws, in 9 different si ze s, that must be re moved, replaced, or loose ned when servicing th e computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. (1) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (2) Product name: This is the prod uct name affixed to the front of the computer. (3) Model description: This is the number used to locate documents, dr ivers, and supp ort for the computer. (4) Warranty period: This number de scribes the duration of the warranty period for the computer. (5) Part number/Product number (p/n): This number provides specific informa tion about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . 34 Chapter 4 Removal and replacement p rocedures
Component replacement procedures 35
Computer feet The computer feet are adhesive-bac ke d rubber pads. The feet are inclu d ed in the Rubber Feet Kit, sp are part number 538346-001. There are 4 rubber feet that attach to the base encl osure and battery in the locations shown in the following i llustration. Battery Description Spare part number 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 Before removing the battery, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. Remove the battery: 1. Close the displa y and turn the computer upside down on a flat surface, with the front toward you. 2. Slide the battery lock (1) to unlock the battery. 3. Slide the battery release latch (2) to release the battery. NOTE: The battery release latch automatically returns to its origi nal position. 36 Chapter 4 Removal and replacement p rocedures
4. Raise the battery and remove it from the battery bay (3) . Install the battery by aligning the tabs on the batte ry with the notches on th e outer edge of the battery bay, and then lowering the battery into the battery ba y until it is seated. Slide the battery lock to lock the battery into place. Expansion memory module Description Spare part number 4096-MB memory module (1066-MHz, PC3) 599092 -001 2048-MB memory module (1066-MHz, PC3) 598856 -001 Before removing the expansio n memory module, follow these steps : 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. If yo u are unsure whether the compute r is off or in Hibernation, turn the computer on, an d then shut it down through the operating system. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 Remove the expansion memory module: 1. Remove the three Phillips PM2.0Ã4.0 screws (1) that secure the memory module compartment cover to the computer. 2. Lift the rear edge of the me mory module compartment cover (2 ) until it rests at an angle. 3. Remove the memory module compartment (3) . The memory module compartment is included in the Plastics Kit, spare part number 576847-001. 4. Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module tilts up.) Component replacement procedures 37
CAUTION: To prevent damage to the memory mod ule, hold it by the edges only. Do not touch the components on the memory module. 5. Grasp the edge of the me mory module (2) , and gently pull it out of the memory module slot. NOTE: Memory modules are desi gned with a notch (3) to prevent inco rrect insertion i nto the memory module slot. Reverse this procedure to install the expansion me mory module. 38 Chapter 4 Removal and replacement p rocedures
Top cover NOTE: The top cover spare p art kit includes a To uc hPad bo ard and a To uchPad brac ket. The Top cover spare part kit does not i nclude a TouchPad c able. The TouchPad cable is available using spare part number 576841 -001. Description Spare part number Top cover with bronze finish for use in all coun tries and regions except Brazil and the United Kingdom NOTE: The Top cover spare part kit does not includ e a TouchPad cable. The TouchPad cable is available using spare part number 576841-001. 576840-001 Top cover with bronze finish for use only in the United Kingdom 576840-031 Before removing the top cover, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment cover (see âExpansi on memory moduleâ. Component replacement procedures 39
Remove the top cover: 1. Remove the four rubber feet (1) and the ei ght Phillip s PM2.0Ã12.0 screws (2) that secure the top cover to the base enclosur e. 2. Remove the two Philli ps PM2.0Ã5.0 screws (1) and the four Phillips PM2.0Ã2.0 screws (2) that secure the top cover to the base enclosure. 3. Turn the computer ri ght-side up, with the front toward you. 4. Release the top cover by lifting the front edge (1) until it rests at an ang le. 5. Disconnect the LED boa rd cable (2) from the syste m board. 6. Disconnect the TouchPad cable (3) from the low insertion force (LIF) connector on the system board. fro m the system boa rd. 40 Chapter 4 Removal and replacement p rocedures
7. Release the zero in sertion force (ZIF) connector to which the keyboard ca ble is attached, and then disconnect the keyboard ca ble (4) from the system board. 8. Remove the top cover (5). Reverse this procedure to install the top cover. Reverse this procedure to install the top cover. Keyboard NOTE: The keyboard spare part kit incl udes a keyboard cab le. Keyboard for use in country or region Spare part number Keyboard for use in country or region Spare part number With bronze finish: Belgium 576835-A41 The Netherlands 576835-B31 Denmark, Finland, and Norway 576835-DH1 Saudi Arabia 576835-171 Russia 576835-251 Spain 576835-071 French Canada 576835-121 Switzerland 576835-BG1 Germany 584161-041 The United Ki ngdom and Singapore 576835-031 Italy 576835-061 The United States 576835-001 Latin America 576835-161 Component replacement procedures 41
Before removing the keybo ard, follow these ste ps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the hard drive (see Hard drive on page 49 ). 6. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 7. Remove the top cover (see Top cover on page 39 ). Remove the keyboard: 1. Turn the to p cover upsid e down , with the front toward you. 2. Remove the Mylar shield from the back of the keyboard. The Mylar shield is available in the Keyboard Hardware Kit (p/n 576836). 42 Chapter 4 Removal and replacement p rocedures
3. Remove the 60 Phillips PM 1.5Ã1.5 sc rews that se cure the k eyboard to the top cover. 4. Remove the ke yboard. Reverse this procedure to install the keyboard. Speaker assemby Description Spare part n umber Speaker assembly 576842-001 Before removing the speaker assembly, follow th ese steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the speaker assembly: 1. Disconnect the spe aker assembly cable (1) from the system board. 2. Remove the two Phillip s PM2.0Ã4.0 s crews (2) that secure the speaker assembly to the base enclosure. 3. Remove the speaker a ssembly (3) . Component replacement procedures 43
Reverse this proced ure to install t he speaker ass embly. Primary memory module Description Spare part number 4096-MB memory module (1066-MHz, PC3) 599092-001 2048-MB memory module (1066-MHz, PC3) 598856-001 Before removing the primary memo ry module, fo llow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ.) 6. Remove the top cover (see Top cover on page 39 Remove the primary memory module: 1. Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory mod ule, hold it by the edges only. Do not touch the components on the memory module. 44 Chapter 4 Removal and replacement p rocedures
2. Grasp the edge of the memory module (2) , and gently p ull it out of the memory module sl ot. NOTE: Memory modules are de signed with a notch (3) to prevent incorrect inserti on into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures 45
WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter: â Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azer baijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bu lgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czec h Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finlan d, France, French Guia na, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hon g Kong, Hungary, Iceland, India, Indone sia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the Peopleâs Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Sw itzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, th e United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, an d Vietnam 572509-001 802.11 a/g/n WLAN module:2x 2 Claret-2 MOW â Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in the United States and French Canada 580101-002 Before removing the WLAN module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the WLAN module: CAUTION: To prevent an unresponsive system, replace the wir eless module only with a wireles s module authorized for use in the computer by the go vernmental agency that re gulates wirele ss devices in your country or region. If you replace the modu le and then receive a wa rning message, remove the module to restore c omputer functionali ty, and then contact technical support through Help and Support. 1. Remove the wireless antenna cables from the cli p (1) built into the hard drive bracket. 2. Disconnect the WLAN antenna cables (2 ) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module âMainâ terminal. The white WLAN antenna cable is connected to t he WLAN module âAuxâ terminal. 46 Chapter 4 Removal and replacement p rocedures
3. Remove the Phillips PM2.0Ã4.0 s crew 3 that secures the WLAN module to the sys tem board. (The WLAN module tilts up. 4. Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch 5 to pre vent incorre ct insertion of the WLA N module into the WLAN module slot. Reverse this procedure to install a WLAN module. Component replacement procedures 47
RTC battery Description Spare part number RTC battery (includes double-sided tape) 576848-001 Before removing the RTC battery, follow these step s: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. 576848-001 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Disconnect the RTC battery cable (2) from the system board. (T he RTC battery is attac hed to the system board by double-sided tape.) 3. Remove the RTC battery. Reverse this procedure to install the RTC battery. 48 Chapter 4 Removal and replacement p rocedures
Hard drive NOTE: The hard drive spare part kit i ncludes a hard drive bracket, rubber isolators, and screws. Description Spare part number 2.5-in, 7200-rp m hard drive (includes bracket, rubbe r isolators, and scr ews) 320-GB 576819-001 2.5-in, 7200-rp m hard drive (includes bracket, rubbe r isolators, and scr ews) 500-GB 576820-001 1.8-in, 5400-rpm har d drive (includes bracket, rubbe r isolators, and screws 320-GB ) 576823-001 1.8-in, 5400-rpm SSD (includes bracket, rubber isolators, and screws) 160-GB 576825-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive screws) For use only with 2.5-in hard drives 57682 7-001 For use only with 1.8-in hard drives 57682 9-00 Before removing the har d drive, follow thes e steps: 1. Shut down the co mputer. If you are unsure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 Remove the hard drive: 1. Disconnect the hard drive cab le (1) from the system board. 2. Remove the two Phillip s PM2.0Ã4.0 broadhe ad screws (2) that secure the hard drive to the base enclosure. Component replacement procedures 49
3. Remove the hard dri ve (3) . 4. If it is necessary to replace the hard drive cable or b racket: a. Disconnect the hard drive cable (1) from the hard drive. b. Remove the fo ur Phillips PM3.0Ã4. 0 screws (2) that secure the hard drive bracket to the hard drive. c. Remove the hard drive bracket (3) . Reverse this procedure to reassemble an d install the hard driv e. 50 Chapter 4 Removal and replacement p rocedures
Processor fan/heat sink assembly Description Spare part number Processor fan/heat sink assembly (inclu des replacement therma l material) 616583-001 Before removing the proces sor fan/heat sink assembly, fo llow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the compute r by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module comp artment cover (see âExpansion memory moduleâ on page 4â8). 6. Remove the top cover (see Top cover on page 39 Remove the processor fan/heat si nk assembly: 1. Disconnect the fan cable (1) from the system board. 2. Following the 1, 2, 3, 4 sequence stamped into the process or fan/heat sink assembly, loos en the four Phillips PM2.0Ã6.0 captive screws (2) that secure the processor fan/heat si nk assembl y to the system board. 3. Remove the Phillips PM2.0Ã3.0 scr ew (3) that secures the processo r fan/heat sink assembly to th e system board. Component replacement procedures 51
4. Remove the proces sor fan/heat sink assemb ly (4) . NOTE: Due to the adhesive quality of the the rmal material located between the processor fan/ heat sink assembly and system board components , it may be necessary to move the processor fan/heat sink assembly from side to side to detach it. NOTE: The thermal material must be thoroughly cleane d from the s urfaces of the processor fan /heat sink assembly and the system board ea ch time th e proc essor fan/heat s ink assembly i s removed. Thermal paste i s used on the pr ocessor (1) and the processor fan/heat sink ass embly section (2) that services i t. Replacemen t thermal material is i ncluded with a ll system board, processor, a nd fan/heat sink assembly spare part kits. Reverse this procedure to install the fan. 52 Chapter 4 Removal and replacement p rocedures
Processor NOTE: The processor sp are part kit includes re placement thermal material. Description Spare part number Intel Core i7-820QM 1.73-GHz process or (SC turbo up to 3.06-GHz) 583053-001 Intel Core i7-720QM 1.60-GHz process or (SC turbo up to 2.80-GHz) 586170-001 Arrandale 540M 2.53GHz 594188-001 Arrandale 520M 2.4GHz 594187-001 Arrandale i5-430M 2. 26GHz 597624-001 Before removing the pr ocessor, follow th ese steps: 1. Disconnect all external device s connected to the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the followi ng components : a. Memory module compartment cover (see âExpansion memory moduleâ). b. Top cover (see Top cover on page 39 c. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 Remove the processor: 1. 1. Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. 2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor s ocket when you install the p rocessor. Component replacement procedures 53
Reverse this procedure to install the processor. 54 Chapter 4 Removal and replacement p rocedures
Power button board and cable Description Spare part number Power button board and cabl e (includes double-sided tape) 576849-00 1 Before removing the powe r button board and cable, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the f ollowing compo nents: a. Memory module compartment cover (see âExpansion memory moduleâ). Hard drive on page 49 ). b. Top cover (see Top cover on page 39 ). c. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 Remove the power button board and ca ble: 1. Release the ZIF conne ctor to which the po wer switch boar d cable is conne cted, and then disconnect the powe r switch boar d cable (1) from the system board. Component replacement procedures 55
2. Detach the power button board cable (2 ) and power button board (3) from the base enclosure. (The power button board c able and power button board are attached to the base enclosure with double-sided tape.) Reverse this procedure to install the power switch board. Power connector cable Description Spare part number Power connector cable (includes bracket) 576846-001 Before removing the power connector cable, follow these step s: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the compute r by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 5. Remove the f ollowing compo nents: a. Memory module compartment cover (see âExpansion memory moduleâ). b. Top cover (see Top cover on page 39 c. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 56 Chapter 4 Removal and replacement p rocedures
Remove the power co nnector cable: 1. Disconnect the powe r connector cable (1) from t he system board. 2. Remove the two Phillip s PM2.0Ã3.0 s crews (2) that secure the power conne ctor bracket and power connector to the base enclosure. 3. Remove the power connector bracket (3) . 4. 5. Remove the power connector cable (4) from the base enclosure. Component replacement procedures 57
System board Description Spare part number PM55 PCH Peak-M system board wi th 1 GB of dedicated video memory (includes replacement thermal material) 600292-001 PM55 PCH Peak-M system board wi th 1 GB of dedicated video memory (includes replacement thermal material) 600293-001 Before removing the system board, follow th ese steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the followi ng components : a. Memory module compartment cover (see âExpansion memory moduleâ). b. Top cover (see Top cover on page 39 c. Speaker assembly (see âSpeaker assemblyâ). d. Hard drive (see Hard drive on page 49 e. Processor fan/heat sink assembly (see Processor fan/heat sink assembly on page 51 When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: â Expansion and primary memory modules (see âE xpansion memory mod uleâ and Primary memory moduleâ). â WLAN module (see WLAN module on page 46 â RTC batte ry (see RTC battery on page 48 â Processor (see âProcess orâ). Remove the system board: 1. Disconnect the following c ables from the system board : â Power connector cable (1) â Power butto n board cabl e (2) â Bluetooth modul e cable (3) â Ambient light sensor module cable (4) 58 Chapter 4 Removal and replacement p rocedures
2. Disconnect the wireles s antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module âMainâ terminal. The white WLAN antenna cable is connected to the WLAN module âAuxâ terminal. 3. Disconnect the display panel cable (2) from the system board. 4. Remove the four Philli ps PM2.0Ã 4.0 screws (1) that secure t he system board to the base enclosure. 5. Lift the left side of the syste m board (2) until it rests at an an gle. Component replacement procedures 59
6. Remove the system board (3) by sliding it up and to the left at an angle. Reverse this Reverse this procedure to install the sy stem board. 60 Chapter 4 Removal and replacement p rocedures
Display assembly NOTE: The display assembly spare part kit includes a webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, namepl ate, and logo. Description Spare part number With bronze finish: 15.6-in, WVA, AntiGlare LED display assembly s 591172-001 15.6-in, WVA, Brig htView LED display as sembly 602481-001 15.6-in, SVA, BrightView LED display assembly 602480-001 Before removing the display asse mbly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the powe r from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 36 ). 5. Remove the memory module compartment co ver (see âExpansion memory moduleâ). 6. Remove the top cover (see Top cover on page 39 ). Remove the display assembly: 1. Disconnect the following cables: a. Bluetooth modul e cable (1) b. Ambient light sensor module cable (2) c. Display panel cable (3 ) d. Wireless antenna cables (4) Component replacement procedures 61
CAUTION: Support the display assembly when removing the following screws. Failure to support the displa y assembly can r esult in damage to the display asse mbly and other com puter componen ts. 2. Remove the four Philli ps PM2.5Ã 6.0 screws (1) that secure the display assembly to the base enclosure. 3. Lift the display assembly (2) straight up an d remove it. 4. If it is necessary to replace the display bezel or any of the display assemb ly internal compo nents: a. Flex the inside edges of the top edge (1) , the left and right sides (2) , and the bottom edge (3) of the displa y bezel until the bezel dise ngages from the displa y enclosure. 62 Chapter 4 Removal and replacement p rocedures
b. Remove the display bezel (4) . The display bezel is available u sing spare part number 615513-001. 5. If it is necessary to re place the Bl uetooth modu le: a. Release the Bluetoot h module (1) from the rubber clip built into the display enclosure. b. Disconnect the Bluetooth module cable (2) from the Bluetooth module. c. Remove the Bluetooth module. The Bluetooth module is available using spare part number 537921-001. 6. If it is necessary to replace the ambient light sensor module: a. Remove the Phil lips PM2. 0Ã3.0 s crew (1) that secures the ambient light sensor modul e to the display enclosure. b. Release the ambie nt light sensor module (2) as far as the ambient li ght sensor module c able allows. Component replacement procedures 63
c. Disconnect the ambient light senso r module cable (3) from the ambient light sensor module. d. Remove the ambient light senso r module. The ambient light sensor module and cable are available using spare part number 576815 -001. 7. If it is necessary to replac e the webcam/microphone module: a. Release the webcam/microphone module (1) as far as the webcam/mic rophone module cable allows. b. Disconnect the webcam/microphone modul e cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 5768 12-001. 64 Chapter 4 Removal and replacement p rocedures
8. If it is necessary to re place the displa y hinges: a. Remove the fo ur Phillips PM2.5Ã6. 0 screws (1) that secure the display hinges to the dis play enclosure. b. Remove the display hinges (2) . The display hinges are included in the Display Hinge Kit, spare par t number 576809 -001. 9. If it is necessary to replace the di splay panel: a. Remove the fo ur Phillips PM2.0Ã4. 0 screws (1) that secure the displa y panel to the display enclosure. b. Release the display panel cabl e (2) from the clips and routing channel buil t into the display enclosure. c. Remove the display panel (3) . The display panel is available using the following spare part numbers: â 591327-001â For use only with the 15.6-i n, WVA, An tiGlare LED disp lay assembly â 602479-001âFo r use only with the 15.6-in, WVA, BrightVie w LED display assembly â 602478-001â For use only with the 15.6-i n, SVA, BrightVie w LED displa y assembly Component replacement procedures 65
10. If it is necessary to replace the di splay panel cable: a. Turn the display panel upside down, with the bot tom edge toward you. b. Release the support strip (1) that secures the display panel cable to the display panel. c. Disconnect the display panel cable (2) from the display panel. d. Remove the display panel cable (3) . (The display panel cable is attached to the display panel with double-sided t ape.) The display pa nel ca ble is available us ing spare part number 602484-001. 66 Chapter 4 Removal and replacement p rocedures
11. If it is necessary to repl ace the Blueto oth module ca ble: a. Release the Bluetoot h modu le cable from the clips (1) and routing channel built into the bottom edge of the display e nclosure. b. Remove the Bluetooth module cable (2) . The Bluetooth mo dule cable is available us ing spare part number 576845-001. 12. If it is necessary to replace the ambient li ght sensor module cable: a. Release the ambient light sensor module cable from the clips (1) and rou ting channel built into the bottom edge of the display enclosu re. b. Remove the ambient ligh t sensor module cable (2) . (T he ambient light sensor module ca ble is attached to the display encl osure with double-s ided tape.) The amb ient light sensor module cable is available using spar e pa rt numbe r 576815-001 . Component replacement procedures 67
13. Remove the two Phillip s PM2.0Ã3.0 scr ews 1 that secure the wire less antenna transceiv ers to the display enclosure. a. Remove the two Phillips PM2.0Ã3.0 screws (1) that secure the wirele ss antenna transceivers to the display enclosure. b. Release the wireless antenna cables from the rou ting channel (2 ) built into the right side of the display enclosure. c. Remove the wireless antenna transceiver s and cables (3) . The wireless antenna transceivers and cables are available usin g spare part number 576814-001. Reverse this procedure to install the display assembly. 68 Chapter 4 Removal and replacement p rocedures
5 Specifications Computer specifications Metric U.S. Dimensions Width 38.0 cm 14.96 in Depth 24.4 cm 9.60 in Height (front to back) 2.65 cm 1.04 in Computer Weight 2.35 kg 5.18 lbs Optional ac cessory battery dimensions Width 36.37 cm 13.13 in Depth 22.77 cm 8.96 in Height 0.94 cm 0.37 in Optional accessory battery weight 1.25 kg 2.76 lbs Input power Operating voltage 19.0 V dc @ 3.42 A - 90 W Operating current 3.42 A Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90 Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12, 192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfac es. The computer operates well within this range of temperatures. Computer specifications 69
15.6-in display specifications Metric U.S. Dimensions Height 19.5 cm 7.67 in Width 34.5 cm 13.58 in Diagonal 39.4 cm 15.51 in Number of colo rs Up to 16.8 million Contrast ra tio 250:1 (typical) Bright ness 350 nits (typical) Pixel resolution Pitch 0.279 à 0.279 mm Format 19 20 à 1080 (FHD) or 1368 à 768 (HD) Configuration RGB vertical stripe Backlight LED Char acter d isplay 80 à 25 Total power consumption 4.0 W Viewing angle ±4 0° horizontal, 120°/-40° vertical (typical) 70 Chapter 5 Specifications
Hard drive specifications 9.5-mm, 2.5-in hard drive 640-GB* 5 00-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Seek times (typical read, including setting) Single track 1.5 ms 1.5 ms 1.5 ms Average 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms Logical blocks 1,250,327,040 976,818,008 625,163,520 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capaci ty. Actual accessible capac ity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions appl y. Contact technical support for details. 8.0-mm, 1.8-in hard dr ive 8.0-mm, 1.8-in hard drive 320-GB* 160-GB* Dimensions Height 8.0 mm 8.0 mm Weight 101 g 101 g Interface type SATA SATA Transfer rate 100 MB/sec 100 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms 1.5 ms Average 12.0 ms 12.0 ms Hard drive specifications 71
320-GB* 160-GB* Maximum 22.0 ms 22.0 m s Logical blocks 625,163,520 312,581,760 Disc rotational speed 5400 rpm 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual a ccessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions appl y. Contact technical support for details. 8.0-mm, 1.8-in hard dr ive 72 Chapter 5 Specifications
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD- R-DL, BD-RE, BD-RE-DL, DV D- ROM, DVD R, DVD R-DL, DVD RW, DVD-R, DVD-R-DL, DV D- RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD R, DVD- R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.5 MB Data transfer rate 2X BD-RAM 9 MB/sec 8X DVD 2,400 KB/s ec 16X CD-R 2,400 KB/sec 16X CD-RW 2,400 KB/sec Blu-ray ROM DVD±RW SuperMulti Do uble-Layer Driv e specifications 73
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD ( E)G, CD-MID I, CD- TEXT, CD ROM, CD-RO M XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Pho to-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R and CD-RW DVD R, DVD RW, DVD-R, DVD-RW, DV D- RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.5 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10, 800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD R(9) 2, 700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA mode 74 Chapter 5 Specifications
System DMA specifications Hardware DMA system function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Not applicable DMA5* Direct memory access c ontroller DMA6 Not applicable DMA7 Not assigned assigned *ExpressCard controller can use DMA 1, 2, or 5. System DMA specifications 75
System memory map specifications Size Memory address System function 640 KB 00000000â0009FFFF Base memory 128 KB 000A0000â000BFFFF Video memory 64 KB 000C0000â000CFFFF Video BIOS 64 KB 000E8000â000FFFFF System BIOS 00100000âXFFFFFFF Extended memory (based on memory installed) (X 1)0000000âFEDFFFFF PCI bus FED00000âFED003FF High-precision event timer FEE01000âFFFFFFFF PCI bus 76 Chapter 5 Specifications
System interrupt specifications Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal h ost controller 2937 Mobile Intel 5 Series express chips et family IRQ17* High-definition audio controller Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gigabit Et hernet controller IRQ18 Intel ICH9 family USB universal h ost controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enh anced controller 293C IRQ20 Intel ICH9 family USB2 enh anced controller 293A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M-E/M SATA AHCI cont roller IRQ22 Intel ICH9 family USB universal h ost controller 2935 *Default configuration; other possible audio config urations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ 10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. NOTE: For operating system s after Windows 2000, APIC (adv anced programming interrupt contro ller) is used. System interrupt specifications 77
System I/O address specifications I/O address (hex) System function (shipping configuration) 000â01F DMA control ler 020â021 Program interrupt controller 024â025 Program interrupt controller 028â029 Program interrupt controller 02Câ03D Program in terrupt controller 02Eâ02F Motherboard resources 030â031 Program interrupt controller 034â035 Program interrupt controller 038â039 Program interrupt controller 03Câ03D Program in terrupt controller 040â043 System timerr 04Eâ04F Motherboard resources 050â053 System timer 060 Standard 101-/102-key or Microsoft natural keyboard 061 Motherboard resources 062 Microsoft ACPI-compliant embedded controller 063 Motherboard resources 064 Standard 101-/102-key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI-compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071â077 System CMOS/real-time clock 080 Motherboard resources 081â091 Direct memory access controller 092 Motherboard resources 093â09F Direct mem ory access controller 0A0â0A1 Program interrupt controller 0A4â0A5 Program interrupt controller 0A8â0A9 Program interrupt controller 0ACâ0AD Program interrupt controller 78 Chapter 5 Specifications
0B0â0B1 Program interrupt controller 0B2â0B3 Motherboard resources 0B4â0B5 Program interrupt controller 0B8â0B9 Program interrupt controller 0BCâ0BD Program interrupt controller 0C0â0DF Direct memory access controller 0F0â0F0 Numeric data processor 0200â027F Motherboard resources 3B0â3BB Mobile Intel 5 Series express chipset family 3C0â3DF Mobile Intel 5 Series express chipset family 400â47F Motherboard resources 4D0â4D1 Programmable interrupt controller 500â57F Motherboard resources 1000â1003 Motherboard resources 1010â101F Motherboard resources 2000â20FF Marvell Yukon 88E8072 PCIE-gigabit Et hernet controller 2000â2FFF ICH9 fami ly PCI express root port6-294A 3000â4FFF ICH9 family PCI express root port5-2948 5000â6FFF ICH9 family PCI express root port3-2944 7000â701F ICH9M-E/M SATA AHCI controller 7020â703F ICH9 family USB univ ers al host controller 2936 7040â705F ICH9 family USB univ ers al host controller 2935 7060â707F ICH9 family USB univ ers al host controller 2934 7080â709F ICH9 family USB univ ers al host controller 2939 70A0â70BF ICH9 family USB univ ersal host controller 2938 70C0â70DF ICH9 family USB univ ersal host cont roller 2937 70E0â70E7 ICH 9M-E/M SATA AHCI controller 70E8â70EF ICH 9M-E/M SATA AHCI Controller 70F0â70F7 Mobile Intel 5 Series express chipset family 70F8â70FB ICH9M-E /M SATA AHCI controller 70FCâ70FF ICH9M-E/M SATA AHCI controller EF80âEF9F Motherboard resources FE00âFE0F Motherboard resources System I/O address specifications 79
FE80âEF8F Motherboard resources FFFF Motherboard resources 80 Chapter 5 Specifications
6 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommend s that you create recove ry discs imme diately after s oftware setup. As you add new sof tware and data fi les, you should conti nue to back up your system on a regu lar basis to ma intain a r easonably curr ent backup. Tools provided by the operating syste m and HP Recovery Manager software are des igned to help you with the follo wing tasks f or safegua rding your info rmation and restoring it in case of a system failu re: â Creating a set of recovery discs (Recovery Manage r software feature). Recovery discs are used to start up (boot) your com puter and resto re the operatin g system and softw are programs to factory settings in case of system failure or instability. â Backing up your informati on regularly to protect your important system files. â Creating system restore po ints (ope rating syst em feature). System restore points allow you t o reverse undesirable changes to your computer by re storing the computer to an earli er state. â Recovering a program or driver (Recovery Manager software fe ature). This feature helps you reinstall a program or driver without per forming a full system recovery. â Performing a full system recovery (Reco very Mana g er software feature). With Recovery Manager, you can recover your full factory image i f you experience system fai lure or instabili ty. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or fr om recovery discs you create. NOTE: Computers with a solid-state drive (SSD) ma y not have a recovery partition. Reco very discs have been included for computers that do not have a partition. Use the se discs to recover your operating system and software. To check for the presence of a recove ry partition, click Start , right-click Computer , click Manage , a nd then click Disk Management . If the partitio n is present, an HP Re covery drive is lis ted in the window. 81
Creating recovery discs HP recommends that you create recovery di scs to be su re that you can restore y our system to its origi nal factory state if you experi ence serious system f ailure or instability. Create these disc s after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The software allo ws the creation of only one set of re covery discs. NOTE: If your computer does not include an integr ated optical drive, you can use an optional external optical drive (purchased separately) to cr eate recovery discs, or you can purchase reco very discs for your comput er from the HP Web site. Note the following guid elines before creating re covery discs: â You will need high-quality DVD-R, DVD R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. NOTE: Read-write disc s, such as CD-RW, DVD±RW, do uble-layer DVD±RW, and BD-RE (rewritable Blu- ray) discs, are not compat ible with the Recovery Manager software. â The computer must b e connected to AC power during this process. â Only one set of recovery disc s can be created pe r computer. â Number each disc before ins erting it into the optical drive. â If necessary, you ca n exit the program before you have finis hed creating the reco very discs. The next time you open Recovery Ma nager, you will be prompted to continue the disc creation process. To create a set of recovery di scs: 1. Select Start > All Programs > Recover y Manager > Recovery Di sc Creation . 2. Follow the on-screen instructions. 82 Chapter 6 Backup and recovery
Backing up your information As you add new software and da ta files, you should back up y our system on a regular basis to maintain a reasonably current backup. Back up your system at the f ollowing times: â At regularly scheduled times NOTE: Set reminders to back u p your information periodically. â Before the computer is repaired or restor ed â Before you add or modify hardware or software Note the following when backing up: â Create system restore points using the Windows System Restore feature, and periodically copy them to di sc. â Store personal files in the Docume nts libr ary and bac k up this folder periodically. â Back up templates stored i n their associated programs. â Save customized settings in a w indow, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste it i nto a word-processi ng document, follow thes e steps: 1. Display the screen. 2. Copy the screen: To copy only the ac tive wind ow, press alt prt sc . To copy the entire screen, press prt sc . 3. Open a word-proce ssing document, and then select Edit > Paste . 4. Save the document. â You can back up your information to an optional external hard drive, a netwo rk drive, or discs. â When backing up to discs, use any of the fo llowing types of discs (pur chased separately): CD-R, CD-RW, DVD R, DVD-R, or DVD±RW. Th e discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs store more information than CDs, so us ing them for backup reduces t he number of recovery discs required. â When backing u p to discs, number each dis c before inserting i t into the optical drive of the computer. Backing up your information 83
Using Windows Back up and Restore To create a backup using Windows Bac k up and Restore, f ollow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, de pending on file size and the s peed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructi ons to set up and create a backup. NOTE: Windows includes the User Accoun t Control feat ure to improve the security of your compu ter. You may be pro mpted for your perm ission or p assw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for mo re information. Using system restore points When you back up your system, you are c reating a s ystem restore point. A syste m restore point all ows you to save and name a snapshot of your hard driv e at a specific poi nt in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files s aved or e -mails created since the last rest ore point. You also can create additional restore points to provi de increased protec tion for your system f iles and settings. When to create restore points â Before you add or extensively mo dify software or hardware â Periodically, when ever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Under Protection Settings , select the disk for which you want to create a restore point. 5. Click Create . 6. Follow the on-screen instructions. 84 Chapter 6 Backup and recovery
Restore to a previous date and time To revert to a restore point (creat ed at a previous date and time), when the computer was fu nctioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have prev iously backed up. HP recommends that you use HP Recovery Manager to create a se t of recovery discs (entire drive bac kup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Rec overy Manager work s from recove ry discs or from a dedicated re covery parti tion (select models only) on the hard drive. Ho wever, if yo ur computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been i ncluded with your computer. Use thes e discs to recover your opera ting system and software. NOTE: Windows has its own built-in repair featu res, such as Sy stem Restore. If you have not alrea dy tried these features, try them before using Reco very Manager. NOTE: Recovery Manager recovers o nly software that was preinsta lled at the facto ry. Software not provided with this computer must be downloaded fr om the manufacturer's Web site or reinstalled fro m the disc provided by the manufacturer. Recovering from the recovery discs To restore the system from the recove ry discs: 1. Back up all pe rsonal files . 2. Insert the first recovery disc in to an optional external optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery 85
Recovering from the dedicated re covery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the comp uter does not have a recovery partition, you will not be able to recover using this proc edure. Recovery di scs have been included for computers that do not have a partitio n. Use these discs to re cover your operatin g system and software. On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start butto n or f11 . This restor es the computer to its facto ry condition. To restore the syst em from the partition, follow thes e steps: 1. Access Recovery Manager in either of the following ways: â Select Start > All Progr ams > Recovery Manager > Recovery Manager . â or â â Turn on or restart the compu ter, and then press esc while the âPress the ESC key for Startup Menuâ message is displayed at the botto m of the screen. Then, pres s f11 while the âPress <F11> for recoveryâ me ssage is displa yed on the screen. 2. Click System Recovery in the Recovery Manager wind ow. 3. Follow the on-screen instructions. 86 Chapter 6 Backup and recovery
7 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3G r o u n d Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3G r o u n d Audio-in (microp hone) 87
HDMI Pin Signal 1 TMDS data 2 2 TMDS dat a 2 shield 3 TMDS data 2- 4 TMDS data 1 5 TMDS dat a 1 shield 6 TMDS data 1- 7 TMDS data 0 8 TMDS dat a 0 shield 9 TMDS data 0- 10 TMDS data 0- 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 88 Chapter 7 Connector pin assignme nts
RJ-45 (network) Pin Signal 1T r a n s m i t 2T r a n s m i t - 3 Receive 4U n u s e d 5U n u s e d 6 Receive - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1 5 VDC 2D a t a 3 Data 4G r o u n d RJ-45 (network) 89
8 Power cord set requirements The wide-range input fe ature of the computer permit s it to oper ate from any line vol tage from 100 t o 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet th e requirements of the country or region where the computer is use d. Requirements for all countries The following requireme nts are applic able to all countries and regions: â The length of the power co rd set must be at least 1.5 m (5 .0 ft) and no more than 2.0 m (6.5 ft). â All power cord se ts must be approve d by an accep table accred ited agency resp onsible fo r evaluation in the country or region whe re the power cord set will be used. â The power cord sets must have a minimum curren t c apacity of 10 a mps and a nomi nal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. â The appliance coupler must meet the mechanic al configuration of an EN 60 320/IEC 32 0 Standard Sheet C13 connector for mating with th e appliance i nlet on the back of the computer. 90 Chapter 8 Power cord set requirements
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible co rd must be Type HO5VV-F, 3-conductor, 1.0- mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 2. Th e flexible cord must be Type SPT-3 or equivalent, No . 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible co rd, and wall plug must bear a âTâ mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall p lug must be a two-pole grounding type with a Japanese In dustrial Standard C83 03 (7 A, 125 V) configuration. 4. The flexible co rd must be Type RVV, 3-conducto r, 0.75-mm² conductor size. Po wer cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 5. The flexible co rd must be Type VCTF, 3-conductor, 0.75-mm² co nductor size. Powe r cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. Requirements for spec ific countri es and region s 91
9 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! The backlight contains mercury. Caut ion must be exercised when removing and handling the backlight to avoid damaging this component and ca using exposu re to the mercury. CAUTION: The procedures in this chap ter can resu lt in damage to display components. The only components intended for recyclin g purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these co mponents, handle them carefully. NOTE: Materials Disposal. This HP product contains me rcury in the backlight in th e display assembly that might require special handling at end-of- life. Disposal of mercury ma y be regulated because of environmental considerations. For di sposal or recycling information, contact your local author ities, or see the Electronic Industries Alliance (EI A) Web site at http://www.eiai.org . This section provides di sassembly instructions fo r the display assembly. Th e display assembly must be disassembled t o gain access to the ba cklight (1) and the liquid crystal display (LC D) panel (2) . NOTE: The proced ures provided in this chapter are general d isassembly instructi ons. Specific de tails, such as screw sizes, quantities, and locati ons, and component shapes an d sizes, can vary from one computer model to another. 92 Chapter 9 Recycling
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel (3) . Displ ay 93
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure the display panel assembly to the displ ay enclosure. 6. Remove the disp lay panel assem bly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di splay panel frame to the display panel. 9. Use a sharp- edged tool to cu t the tape (1) that secures the si des of the display panel to the display panel frame . 94 Chapter 9 Recycling
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. Displ ay 95
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside d own. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this componen t and c ausing expo su re to the mercury. 96 Chapter 9 Recycling
18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD pane l (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Displ ay 97
Index A AC adapter, spare part numbers 25 accessory battery connector 14 action keys 7 ambient light sensor 6 ambient light sensor module spare part numbers 26 applications key, Windows 7 audio, product desc ription 2 audio-in jack connector pino ut 87 Audio-out (headphone) jack/Audio- in (microphone) jack cable slot 13 audio-out jack connector pino ut 87 B base enclosure, spare part number 20 battery removal 36 spare part number 20, 36 spare part numbers 27 battery bay 14 battery light 11 battery lock 14 Blu-ray ROM DVD ±RW SuperMulti Double-Layer Drive precautio ns 30 specifications 73 Bluetooth modu le spare part number 26 bluetooth module cable spare part numbers 27 bottom components 14 buttons TouchPad 10 C cables, service c onsiderations 30 calculator key 8 caps lock light 8 chipset, product description 1 components bottom 14 front 11 keys 7 left-s ide 11 lights 8 right-side 13 computer feet locations 36 spare part number 36 computer specifications 69 connector pinout audio-in j ack 87 audio-out jack 87 external moni tor port 8 8 headphone 87 microphone 87 monitor port 88 network jack 89 RJ-45 jack 89 Universal Serial Bus (USB) port 89 connectors, service considerations 30 D digital media slot 11 diskette d rive precaution s 30 display assembly removal 61 spare part numbers 18, 61 specifications 70 display bezel spare part numbers 26, 28 display components 5 display hinge kit spare part numbers 26 display panel, product description 1 display screw kit spare part numbers 26 display switch, internal 6 drive light 12 drives, preventing damage 30 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precaution s 30 specifications 74 E electrostatic discharge 31 esc key 8 Ethernet, product description 2 external media card s, product description 3 external monitor port connector pinout 88 F fan removal 51 spare part number 51 feet locations 36 spare part number 36 fn key 8 front components 11 G graphics, pr oduct descripti on 1 grounding equipment and methods 33 98 Index
H hard drive precautio ns 30 product desc ription 2 removal 42 spare part numbers 23, 26, 42, 49 specifications 71 hard drive cable spare part numbers 26 hard drive hardware kit spare part numbers 26 Hard Drive Hardware Kit, spare part number 23, 49 HDMI port 13 HDMI-to-VGA adapter spare part number 26 headphone jack connector pino ut 87 heat sink spare part numbers 28 I internal display switch 6 K key components 7 keyboard product desc ription 4 removal 41 spare part numbers 18, 27, 41 keys action 7 calculator 8 esc 8 fn 8 mail 8 media launch 8 print options 8 Web 8 Windows applications 7 Windows logo 7 wireless 7 L left-side components 11 Light components 8 light sensor, ambient 6 lights caps lock 8 drive 12 mute 8 power 8 TouchPad off indi cator 8 webcam 6 wireless 8 M mail key 8 mass storage devices, spare part numbers 23 media launch key 8 memory module product description 1 spare part numbers 28 memory module compartment 14 memory module compartment cover spare part numbers 20 microphone 6 microphone jack connector pinout 87 model name 1 monitor port connector pinout 88 mute light 8 N network ja ck connector pinout 89 O operating system, product description 4 optical drive precaution s 30 product description 2 spare part numbers 24 optical drives spare part numbers 26, 27 P packing guidelines 32 plastic parts 29 plastics kit, spare part number 27 pointing devices, product description 4 ports product description 4 power button board removal 55 spare part number 55 spare part numbers 27 power button board and cab le, spare part number 20 power connecto r cable spare 576846-001 part number 20 spare part numbers 27 power cord set requirem ents 90 spare part numbers 25, 26 power cord, spare part number 25 power light 8 print options key 8 processor spare part number 20 spare part numbers 27 processor, product description 1 product descri ption audio 2 chipset 1 display pane l 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 1 operating system 4 optical drives 2 pointing devic es 4 ports 4 processors 1 product nam e 1 security 4 serviceability 4 webcam 2 wireless 3 product name 1 R removal/replacement preliminarie s 29 procedures 34 right-side components 13 RJ-45 jack connector pinout 89 RTC battery removal 48 Index 99
spare part number 48 spare part numbers 27 rubber feet kit spare part numbers 26 Rubber Kit, spare part number 36 S screw kit spare part numbers 27 Screw Kit, spare part number 25 security cable slot 13 security, product description 4 service considerations 29 service tag 15, 34 serviceability, product description 4 speaker 13 speaker asse mbly spare part number 20 spare part numbers 27 specifications Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 73 computer 69 display assembly 70 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 74 hard drive 71 SSD spare part numbers 26, 49 static-shielding materials 33 system boar d removal 58 spare part numbers 20, 58 T tools required 29 top cover removal 39 spare part number 39 spare part numbers 27 TouchPad buttons 10 TouchPad left button 10 TouchPad off indicator 10 TouchPad off indicator light 8 TouchPad right button 10 transporting guidelines 32 U Universal Serial Bus (USB) port connector pinout 89 V vent 13 vents 11, 14 video fan/heat sink assembly spare part number 20 W Web key 8 webcam location 6 product description 2 webcam light 6 webcam/microphone module spare part numbers 26 Windows appl ications ke y 7 Windows logo key 7 wireless antenna transceivers and cables spare part numbers 26 wireless antennas) 6 wireless key 7 wireless light 8 wireless, pr oduct descri ption 3 WLAN module removal 46 spare part numbers 19, 26, 28, 46 workstation guidelines 32 100 Index