HP HDX 18 Maintenance And Service Manual

HP HD X 1 8 Enter tainment PC Maintenance and Se r v ice Guide Doc ument P art Number: 4 8 7 2 6 2 -00 1 No vember 200 8 This guide is a troubleshooting reference used for ma intaining and servicing the computer . It provides comprehensi ve information on identifying computer feat ures, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2008 He wlett-Packard De velopment Compan y , L.P . Bluetooth is a trademark owned b y its proprietor and used by He wlett-P ackard Company under license. Intel and Core are trademar ks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other c ountries. Microsoft, W indows, an d W indo ws V ista are U.S. registered trademarks of Microsof t Corporation. SD Logo is a trademark of its proprietor . The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express w arranty statements accompanying such products and servic es. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: Nov ember 2008 Document Part Number: 487262-001
Safety warning notice Å WA R N I N G : T o reduce the pos sibility of heat-re lated injur ie s or of o ver heatin g the computer , d o no t place the computer dir ectly on you r l a p o r ob st r uc t th e c om p ut e r a i r ven t s. Us e th e c om p ut e r o n ly on a h a rd, f l at s u r fa c e. Do n ot a l l ow a n ot h e r h a rd s ur f ac e, such as an adj oining opti onal pr inter , or a so ft surface , such as pillo w s or rugs or c lothing, t o block airflo w . Also , do not a llo w the A C adapter t o contact the skin or a s oft su rfa ce, su ch as pil lows or rugs or cl ot hing, during oper ation. T he computer and t he A C adapte r comply w ith the user -accessible surface t emper atur e limits defined b y the Inter national S tandar d for S afety of Infor mation T echnology E quipment (I E C 609 50).
Cont ent s iv Cont ent s 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Buttons, speakers, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Right-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 3 Illustrated parts catalog Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11 4 Removal and replacement procedures Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Unknown user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11 TV tuner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13 RTC battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14 Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15 WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16 Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18 Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20 Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Cont ent s v Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Power button board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27 Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28 LED board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29 Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38 TouchPad on/off button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42 System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47 Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48 Audio/infrared board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50 USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51 Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52 TV tuner module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–53 Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–54 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–56 5 Setup Utility Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Using advanced Setup Utility features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Closing the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 6 Specifications Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 18.4-inch display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 Blu-ray ROM DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5 System DMA specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5 System memory map specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 7 Screw listing Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11 Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12 Phillips PM2.5×5.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13 Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14 Phillips PM2.5×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Cont ent s vi 8 Backup and recovery Recovering system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backup suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–4 9 Connector pin assignments 1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3 RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 Universal Serial Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 10 Power cord set requirements Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2 11 Recycling Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1 Index
Produc t desc ripti on 1–1 1 Pr oduc t desc ription Category Description Product name HP HDX 18 Entertainment PC Processor s Intel® Core™2 Duo processor s: ■ QX9300 2.53-GHz processor , 12-MB L2 cache, 1066-MHz front side bus (FSB) ■ QX9100 2.26-GHz processor , 12 -MB L2 cache, 1066-MHz FSB ■ QX9000 2.00-GHz processor , 12 -MB L2 cache, 1066-MHz FSB ■ T9600 2.80-GHz processor , 6- MB L2 cache, 1066-MHz FSB ■ T9500 2.53-GHz processor , 6- MB L2 cache, 1066-MHz FSB ■ P8600 2.40-GHz processor , 3 -MB L2 cache, 1066-MHz FSB ■ P8400 2.26-GHz processor , 3 -MB L2 cache, 1066-MHz FSB Chipset Nor thbridge: Intel PM45 Southbridge: Intel ICH9M Graphics nVidia GeF orce 9650M GT with 1024 MB or 512 MB of dedicated video memor y Pa n e l 18.4-inch dual-channel low-v oltage diff erential signaling (L VDS), full high-definition (FHD), AntiGlare (1920×1080) displa y assemb ly with dual lamps 16:9 ultra wide aspect ratio T ypical brightness: 250 nits Suppor ts flush glass Anti Glare panel cov er suppor t Lighted logo on displa y enclosure All displa y assemblies include 2 wirele ss local area netw ork (WLAN) antennae Memory 2 customer-accessible/upg rada bl e memor y module slots Suppor ts dual-channel memor y Suppor ts up to 8 GB of system RAM PC2-6400, 800-MHz, DDR2 Suppor ts the follo wing configurations: ■ 8192-MB total system memor y (4096 x 2, dual-channel) ■ 4096-MB total system memor y (2048 × 2, dual-channel) ■ 3072-MB total system memor y (2048 1024) ■ 2048-MB total system memor y (1024 × 2, dual-channel) ■ 2048-MB total system memor y (2048 × 1) ■ 1024-MB total system memor y (1024 × 1) (Continued)
Produc t desc ripti on 1–2 Hard drives Suppor ts 9.50-mm, 6.35-cm (2.50-inch) hard drives Suppor ts second hard drive Suppor ts HP 3D Dr iveGuard protection Customer-accessible Serial A T A Suppor ts the follo wing hard drives: ■ 500-GB, 5400-rpm ■ 400-GB, 5400-rpm ■ 320-GB, 7200-rpm ■ 320-GB, 5400-rpm ■ 250-GB, 7200-rpm ■ 250-GB, 5400-rpm ■ 160-GB, 7200-rpm ■ 160-GB, 5400-rpm ■ 80-GB, 5400-rpm Suppor ts the follo wing dual hard drive configurations: ■ 1000-GB, 5400-rpm (500-GB × 2) ■ 800-GB, 5400-rpm (400-GB × 2) ■ 640-GB, 5400-rpm (320-GB × 2) ■ 500-GB, 5400-rpm (250-GB × 2) ■ 320-GB, 7200-rpm (160-GB × 2) ■ 320-GB, 5400-rpm (160-GB × 2) ■ 160-GB, 5400-rpm (80-GB × 2) Optical drives 12.7-mm tra y load Serial A T A (SA T A) Fix ed (remov al of 1 screw required) Customer-accessible Pa r a l l e l A T A Suppor ts no-optical-drive option Suppor ts the follo wing drives: ■ Blu-ra y ROM D VD±RW SuperMulti DL Drive with LightScribe ■ Blu-ra y ROM D VD±RW SuperMulti DL Drive ■ Blu-ra y ROM D VD±RW SuperMulti Drive Microphone 2 omni-directional, dual-arra y digital microp hones with beam-f orming , echo-cancellation, noise-suppression software (Continued) Category Description
Produc t desc ripti on 1–3 A udio High-definition audio Integrated subw oof er Suppor ts Microsoft® premium requirements 2 Altec Lansing P a vilion-branded speakers We b c a m Low-light V GA camera Fix ed (no tilt) Activity LED 640 × 480 by 30 24 frames per second Modem 56K V .92 1.5-inch data/f ax m odem with digital line guard Modem cable is not included Ethernet Intel Realtek 8111C 10/100/1000 network interface card (NIC) Intel Realtek 8102E 10/100 NIC Ethernet cable included Wireless Integrated WLAN options by wa y of wireless module: 2 wireless antennae built into displa y assembly Suppor ts no-WLAN option Suppor t for the f ollo wing WLAN formats: ■ Intel WiFi Link 5100 802.11a/b/g/n ■ Intel WiFi Link 5100 802. 11a/b/g/n with Bluetooth® ■ Intel WiFi Link 5100 802.11a/b/g ■ Intel WiFi Link 5100 802.11a/b/g with Bluetooth ■ Atheros 802.11a/b/g/n ■ Atheros 802.11a/b/g/n with Bluetooth TV tuner D VB-T TV tuner module D VB-T/ANG TV tuner module NTSC/A TSC/ANG TV tuner module TV tuner antennae with F-P AL and P AL jacks External media cards One ExpressCard slot, suppor ting optional ExpressCard/54 cards Digital Media Slot supp or ting Memor y Stick (MS), Memory Stick Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD) Memor y Card, and xD-Picture Card (XD) (Continued) Category Description
Produc t desc ripti on 1–4 Po r t s 1394 A udio-in (mono microphone) A udio-out (stereo headphones, 2) Consumer infrared eSA T A HDMI Multi-pin A C power RJ-45 (Ethernet, includes link and activity lights) TV tuner USB (3) V GA (Dsub 15-pin) suppor ting 1600 × 1200 e xter n al resolution at 75 GHz (hot plug/unplug with auto-detect) Docking Suppor ts expansion port 3 docking connector Ke yboard/pointing de vices Spill-resistant ke yboard T ouchP ad with 2 T ouchP ad bu ttons Suppor ts 2-wa y scroll T aps enabled as def ault P ower requirements 120-W A C adapter with localized and pointing stic k cable plug support (3-wire plug with ground pin, suppor ts 3-pin DC connector) 8-cell, 2.55-Ah (73-Wh) Li-ion batter y Security Security cable slot Fingerpr int reader with Digi tal P ersona software support Operating system Preinstalled: Windows Vista® Ultimate (64 bit) Windows Vista Premium (32 and 64 bit) Windows Vista Home Basic (32 bit) Fr e e D O S RedFlag Serviceability End-user replaceable parts: A C adapter Batter y (system) Hard drive Memory module Optical drive WLAN module Category Description
External co mponent i dentif icati on 2–1 2 External component identification T op components Displa y components Item Component Description 1 Internal display s witch T ur ns off the displa y if th e displa y is closed while the computer is on. 2 Wireless antennae (2) Send an d receiv e wireless signals to communicate with WLANs. ✎ The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free fr om obstructions. 3 Internal digital dual-array microphones (2) Record sound. 4 W ebcam light On: The webcam is in use. 5 W ebcam Records audio and video an d captures still photographs . ✎ To see wireless regulatory notic es, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These noti ces are located in Help and Support.
External co mponent i dentif icati on 2–2 Buttons, speak ers, and fingerprint r eader Item Component Function 1 Po w e r b u t t o n * ■ When the computer is off, press th e button to turn on the computer . ■ When the computer is on, briefly press the button to initiate Sleep . ■ When the computer is in the Sleep state, briefly press the button to ex it S l e e p. ■ When the computer is in Hibernat ion, br iefly press the button to e xit Hiber nation. If the computer has stopped respondi ng and Windows shutdown procedures are ineffe ctive , press and hold the powe r b utton f or at least 5 seconds to turn off the computer . T o lear n more about your po wer settings , select Start > Control P anel > System and Maintenance > P ower Options . 2 Speakers (2) Produce sound. 3 Media button Star ts the MediaSmar t program from any po wer state . ✎ If the computer has been set up to require a logon password, you may be asked to log on to Windows. Me diaSmart starts after you log on. For more information on using MediaSmart, select Start > Help and Support . 4 Pre vious/rewind b utton ■ Pla ys the pre vious trac k or chapter when the button is pressed once . ■ Rewinds media when the b utton is pressed in combination with the fn key . 5 Pla y/pause button Pla ys or pauses media. 6 Ne xt/f ast f orward b utton ■ Pla ys the ne xt track or chapter when the b utton is pressed once . ■ F ast forwards media when pressed in combination with the fn key . 7 Stop button Stops pla yback. 8 Optical drive b utton Releases the media tra y . 9 V olume mute b utton Mutes and restores speaker sound. (Continued)
External co mponent i dentif icati on 2–3 - V olume scroll zone Adjusts speaker v olume. T o decrea se v olume , slide your finger to the left, or press and hold the minus (-) sign. Y o u can also tap the min us sign. T o increase volume , slide your finger to th e right, or press and hold the plus ( ) sign. Y ou can also tap the plus sign. q T reble/bass b utton Press the button to alte rnate between the treble and bass functions . w T reble or bass scroll zone Adjusts treble or bass le vel in the audio . (Select treb le or bass by pressing the treble/bass b utton.) T o decrease the treb le/bass le vel, slide y our finger to the left, or press and hold th e minus (-) sign. Y ou can also tap the minus sign. T o increase the treble/bass le vel, slide your finger to the right, or press and hold the plus ( ) sign. Y ou can also tap the plus sign. e Wireless button T ur ns the wireless f eature on or off but does not estab lish a wireless connection. ✎ You must set up or access a wireles s network in order to establish a wireless connection. r Fingerpr int reader Allows a fi nger print logon to Windows, instead of a pass word logon. *This table describes f actory settings. For inf ormation about changing factory settings, ref er to the user guides located in Help and Suppor t. Item Component Function
External co mponent i dentif icati on 2–4 Keys Item Component Function 1 esc ke y Display s system inf or mation when pressed in comb ination with the fn key . 2 fn ke y Ex ecutes frequently used system func tions when pressed in combination with a function ke y or the esc key . 3 Windows logo k ey Display s the Windows Start menu. 4 Windows applications k ey Display s a shor tc ut menu for items beneath the pointer . 5 Integrated n umeric keypad k e ys Can be used like the k e ys on an e xter nal numeric ke ypad. 6 Function ke ys Execute frequently used system functions when pressed in combination with the fn key .
External co mponent i dentif icati on 2–5 Lig h t s Item Component Function 1 P ower lights (2)* ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. 2 Batter y light ■ On: A batter y is charging. ■ Blinking: A batter y that is the only av ailab le power source has reached a low battery lev el or a critical batter y lev el. ■ Off: If the computer is plugged into an e xternal power source, the light is turned off when all batter ies in the computer are fully charged. If the computer is not plugged into an e xte r nal powe r source, the light sta ys off until the batter y reaches a low battery lev el. 3 Drive light ■ Blinking: The hard drive or op tical drive is being accessed. ■ Amber : HP ProtectSmar t Hard Drive Protection has temporarily parked the internal hard dr ive . 4 Caps lock light On: Caps lock is on. 5 V olume mute light ■ White: Computer sound is on. ■ Amber : Computer sound is off . 6 V olume down light On: The volume scroll z one is being used to decrease speak er volume . 7 V olume up light On: The volume scroll z one is being used to increase speak er v olume. 8 T reble/bass down light On: The treb le or bass scroll zo ne is being used to decrease the lev el of treble or bass in the audio . 9 T reble/bass up light On: The treble or bass scroll z one is being used to increase the le vel of treb le or bass in the audio . - Wireless light ■ Blue: An integrated wireless device , su ch as a wireless local area network (WLAN) de vice and/or a Bluetooth de vice, is on. ■ Amber : All wireless de vices are off. q Num lock light On: Num lock is on or the embedded n umeric keypad is enab led. *The 2 power lights displa y the same inform ation. The light on the power b utton is vi sible only when the co mputer is open. The power light on the front of the computer is vi sib le whether the comput er is open or closed.
External co mponent i dentif icati on 2–6 Po i n t i n g d e v i c e s Item Component Function 1 T ouchP ad light ■ White: T ouchPad is enab led. ■ Amber : T ouchP ad is disabled. 2 T ouchP ad* Mov es the pointer and select s or activates items on the screen. 3 Left T ouchP ad button* Functions like th e left b utton on an e xternal mouse. 4 T ouchP ad on/off button Enables/disab les the T ouchP ad. 5 T ouchP ad scroll zone Scrolls up or down. 6 Right T ouchP ad button* Functions like th e right button on an e xter nal mouse. *This table describes f actor y settings. T o view or change pointing de vice ref erences, select Start > Control P anel > Har dware and Sound > Mouse .
External co mponent i dentif icati on 2–7 Fr ont compon ents Right-side components Item Component Function 1 Digital Media Slot Suppor ts the foll owing optional digital card f ormats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memor y Card ■ xD-Picture Card (XD) 2 Digital Media Slot light On: A digital card is being accessed. 3 Consumer infrared lens Receiv es a signal from the HP Remote Control (select models only). Item Component Function 1 A udio-in (microphone) jack Connects an optiona l computer headset microphone, stereo arra y microphone, or monaural microphone . 2 A udio-out (headphone) jacks (2) Produce sound when connected to optional po wered stereo speak ers, headphones, ear b uds, headse ts, or tele vision audio. 3 USB por ts (2) Connect optional USB devices . 4 Optical drive Reads optical discs and, on se lect models, also writes to optical discs . 5 Optical drive light Blinking: The optical drive is being accessed. 6 TV antenna/cable jac k (select models only) Connects an optional TV an tenna or an optional digital cable de vice that receives standard or high-definition TV broadcasts . 7 P ower connector Connects an AC adapter .
External co mponent i dentif icati on 2–8 Left-side components Rear component Item Component Function 1 Security cable slot Attaches an option al security cable to the computer . ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 2 External monitor por t Connects an ex ternal V GA monitor or projector . 3 Expansion por t 3 Connects the computer to an op tional docking de vice or optional e xpansion product. ✎ The computer has only one expansio n port. The term expansion port 3 describes the type of expansion port. 4 RJ-45 (network) jack Connects a network cable . 5 HDMI por t Connects an optional video or a udio de vice, such as a high-definition tele vision, or any compatib le digital or audio component. 6 eSA T A/USB por t Connects an optional high-p erf ormance eSA T A component, such as an eSA T A external hard drive, or co nnects an optional USB de vice. 7 USB por t Connects an optional USB de vice. 8 1394 por t Connects an optional IEEE 1394 or 1394a device , such as a camcorder . 9 ExpressCard slot Suppor ts optional ExpressCards. Component Function V ent Enables airflo w to cool internal components. ✎ The computer fan starts up automati cally to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
External co mponent i dentif icati on 2–9 Bottom components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latch Releases th e batter y from the batter y bay . 3 V ents (11) Enable airflo w to cool internal components. ✎ The computer fan starts up automati cally to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 4 Hard drive ba y Holds 1 or 2 hard drives (d epending on the model), the TV tuner module (select models only), and the 2 memory module slots. 5 WLAN module compar tment Holds the WLAN module. Ä T o pre vent an unresponsiv e system, replace the wireless module only with a wireless module authorized for use in the computer b y the gov ernmental agency that regulates wi reless devices in y our country or region. If you replace the module an d then receiv e a war ning message, remov e the module to restore comput er functionality , and then contact technical suppor t thro ugh Help and Suppor t. 6 Subwoof er Contains the subwoof er speaker .
Illustr ated parts catalog 3–1 3 Illustrated parts catalog Ser vice tag When ordering parts or requesting information, prov ide the computer serial number and model description provided on the service tag. Item Component Description 1 Product name This is the product name a ffix ed to the front of your computer . 2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product. 3 P ar t number/Product number (p/n) T his number pr ovides specific inf or mation about the product’ s hardware components . The par t number helps a ser vice technician to determine what components and par ts are needed. 4 Model description This is the number y ou use to locate documents, driv ers, and suppor t for y our computer . 5 W arranty period This number describes the duration (i n y ears) of the warr anty period for this computer .
Illustr ated parts catalog 3–2 Computer major components
Illustr ated parts catalog 3–3 Item Description Spare P art Number (1) 18.4-inch, AntiGlare, dual- lamp, displa y assembly (includes 2 WLAN antenna transceiv ers and cables , we bcam, microphones , and logo) 498166-001 ✎ See “Display assembly components” on page 3-7 for information on display assembly spare part numbers. (2) Switch co ver 496882-001 (3) Ke yboard co ver (includes LED board and cab le) 496883-001 (4) Ke yboard (includes cab le) F or use in Belgium 496878-A41 F or use in Brazil 496878-201 F or use in the Czec h Repub lic 496878-221 F or use in Denmark, Finland, and Norway 509474-DH1 F or use in F rance 496878-051 F or use in F rench Canada 509474-121 F or use in Ger many 496878-041 F or use in Greece 496878-DJ1 F or use in Italy 496878-061 F or use in Japan 509474-291 F or use in Latin America 496878-161 F or use in the Neth erlands 496878-B31 F or use in P or tugal 496878-131 F or use in Russia 496878-251 F or use in Saud i Arabia 509474-171 F or use in South K orea 509474-AD1 F or use in Spain 496878-071 F or use in Switzerland 496878-111 F or use in T aiwan 496878-AB1 F or use in Thailand 509474-281 F or use in T urkey 496878-141 F or use in the Unit ed Kingdom 496878-031 F or use in the Unit ed States 496878-001 (5) P ower b utton boar d (includes cable) 498325-001 (6) Bluetooth module ✎ The Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is availabl e using spare part number 496872-001. 483113-001 (7) Bluetooth module cable 496872-001 Plastics Kit (see “Plastics Kit” on page 3-9 f or more Plastics Kit spare par t information) 496888-001 (8a) ExpressCard slot bezel (8b) Hard drive cov er (8c) WLAN module compar tment cov er (Continued)
Illustr ated parts catalog 3–4 (9a) Base enclosure , includes: 496880-001 (9b) P ower connector cab le P ower connector cab le bracket (not illustr ated) 7 rubber feet (not illustrated) Rubber Feet Kit (not illustrated, includes 7 rubber f eet) 496889-001 (10) Speaker assembly 496887-001 (11) T op co ver (includes finger print reader board, fing er pr int reader board cable, T ouchP ad, and T ouchP ad cables) 496881-001 (12) T ouchP ad on/off button board (incudes cab le) 500506-001 (13) System board (includes replacemen t thermal material) F or use only with computer models e quipped with the Intel Core2 Duo QX9300, 2.53-GHz processor , includes 512 MB of gr aphics subsystem memor y 506494-001 F or use with computer models equipped with all processors except the Intel Core2 Duo QX9300, 2.53-GHz processor Includes 1024 MB of graphi cs subsystem memor y 506495-001 Includes 512 MB of graphic s subsystem memory 496871-001 (14) Processor (includes replacement thermal material) Intel Core2 Duo QX9300 2.53-GHz processor wi th 12-MB L2 cache and 1066-MHz FSB 500606-001 Intel Core2 Duo Q9100 2.26-GHz processor with 12-MB L2 cache and 1066-MHz FSB 510398-001 Intel Core2 Duo Q9000 2.00-GHz processor with 12-MB L2 cache and 1066-MHz FSB 510399-001 Intel Core2 Duo T9600 2.80-GHz processor wi th 6-MB L2 cache and 1066-MHz FSB 500604-001 Intel Core2 Duo T9500 2.53-GHz processor wi th 6-MB L2 cache and 1066-MHz FSB 500603-001 Intel Core2 Duo T8600 2.40-GHz processor wi th 3-MB L2 cache and 1066-MHz FSB 500601-001 Intel Core2 Duo T8400 2.26-GHz processor wi th 3-MB L2 cache and 1066-MHz FSB 500600-001 (15) Fan/heat sink assemb ly (includes replacemen t thermal material) F or use only with computer models e quipped with the Intel Core2 Duo QX9300, 2.53-GHz processor 512184-001 F or use with computer models equipped with all processors except the Intel Core2 Duo QX9300, 2.53-GHz processor 496894-001 (16) A udio/infrared board (includes cab le) 496892-001 (17) USB board (includes cab le) 497706-001 (18) Fan 514290-001 Cable Kit , includes: 496891-001 (19) TV tuner module cable (20) Subwoof er (includes 3 mounting grommets) 496893-001 (Continued) Item Description Spare P art Number
Illustr ated parts catalog 3–5 (21) Hard drive (includes left and right hard drive brac ke ts, Mylar slee v e, connector , and isolators) 500-GB, 5400-rpm 501911-001 400-GB, 5400-rpm 501912-001 320-GB, 7200-rpm 507553-001 320-GB, 5400-rpm 503485-001 250-GB, 7200-rpm 507552-001 250-GB, 5400-rpm 503484-001 160-GB, 7200-rpm 503486-001 160-GB, 5400-rpm 503393-001 80-GB, 5400-rpm 500607-001 (22) RTC ba t te r y 449729-001 (23) Memory modules 667-MHz, PC3-8500, 1-DIMM 4096-MB 510402-001 2048-MB 510401-001 1024-MB 510400-001 667-MHz, PC2-6400, 1-DIMM 4096-MB 506591-001 2048-MB 497693-001 1024-MB 497692-001 (Continued) Item Description Spare P art Number
Illustr ated parts catalog 3–6 (24) WLAN module: ■ Atheros AR9280 802.11a/b/g/n WLAN modu le f or use in Antigua and Barbuda, Barbados, Beliz e, Canada, the Ca yman Is lands, Guam, Puer to Rico, T rinidad and T obago , the U .S. Virgin Islands, and the United States 482260-001 ■ Atheros AR9280 802.11a/b/g/n WLAN module f or use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barb uda, Argentina, Armenia, Ar uba, A ustralia, A ustria, Azerbaijan, the Bahamas , Bahrain, Bangladesh, Barbados, Belarus, Belgium, Beliz e, Benin, Bermuda, Bhutan, Bolivia, Bosn ia and Herzegovina, Bots w ana, Brazil, the British Virgin Islands, Brunei, Bulgar ia, Burkina F aso , Burundi, Cameroon, Cape V erde, the Centr al African Republic, Chad, Chile, the P eople's Republic of China, Colombia, Comoros, the Congo , Costa Rica, Croatia, Cypr us, the Czech Repub lic , Denmark, Djibouti, Dominica, the Dominican Re public, East Timor , Ecuador , Egypt, El Salvador , Equitorial Guinea, Er itrea, Estoni a, Ethiopia, Fiji, Finland, F rance, F rench Guiana, Gabon, Gambia, Georgia, Germany , Ghana, Gibraltar , Greece, Grenada, Guadeloupe, Guatemala, Gu inea, Guinea-Bissau, Guy ana, Haiti, Honduras , Hong K ong, Hungary , Iceland, India, Ireland, Israel , Italy , the Ivor y Coast, Jamaica, Jordan, Kazakhstan, K eny a, Kiribati, K yrg yzstan, Laos, Latvia, Lebanon, Lesotho , Liber ia, Liechtenstein, Lithuania, Lux embourg, Mace donia, Madagascar , Malawi, Malaysia, the Maldives , Mali, Malta, the Marshall Islands, Mar tinique, Mauritania, Mauritius, Mexico , Micronesia, Monaco , Mongolia, Montenegro , Morocco, Mozambique , Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, Ne w Zealand, Nicaragua, Niger , Niger ia, Norwa y , Oman, P akistan, P alau, P anama, Papua Ne w Guinea, P aragua y , P er u, the Philippines, P oland, P or tugal, the Republic of Moldo va, Romania, Russia, Rw anda, Samoa, San Marino, Sao T ome and Pr incipe , Saudi Ar abia, Sene gal, Serbia, the Seychelles , Sierra Leone, Singapore , Sl ov akia, Slov enia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sr i Lanka, St. Kitts and Ne vis, St. Lucia, St. Vincent and the Grenadines, Suriname, Sw aziland, Sweden, Switzerland, T aiwan, T ajikistan, T anzania, T ogo, T onga, T r inidad and T obago , T unisia, T urkey , T urkmenistan, T uvalu, Uganda, Ukr aine, the United Arab Emir ates, the United Kingdom, Uruguay , Uzbekistan, V anuatu, V enezuela, Vietna m, Y emen, Zaire, Zambia, and Zimbabwe 482260-002 ■ Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN mo dule f or use in all countries and regions e xcept P akistan, Russia, and the Ukraine 480985-001 ■ Intel Wi-Fi Link 5100 802.11a/b/g WLAN mo dule f or use only in P akistan, Russia, and the Ukraine 482957-001 (25) TV tuner module ✎ The TV tuner module spare pa rt kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, sp are part number 496891-001. D VB-T TV tuner module 482899-003 D VB-T/ANG TV tuner module 482899-002 NTSC/A TSC/ANG TV tuner module 482899-001 TV tuner external antenna cable (not illustr ated) With F-P AL jack 482900-002 With P AL jack 482900-001 (26) Optical drive (includes bezel and optical driv e brac ket) Blu-ra y ROM D VD±RW SuperMulti DL Drive with LightScribe 503489-001 Blu-ra y ROM D VD±RW SuperMulti DL Drive 503488-001 Blu-ra y ROM D VD±RW SuperMulti Drive 503487-001 (27) Battery 8-cell, 73-Wh, 2.55-Ah Li-ion ba tter y f or use in all countries and regions except Germany 497705-001 8-cell, 73-Wh, 2.55-Ah Li-ion batter y f or use only in Germany 497705-002 Item Description Spare P art Number
Illustr ated parts catalog 3–7 Displa y assembl y components Item Description Spare part number (1) Display enc losure 496873-001 Display Cable Kit , includes: 496876-001 (2a) Wireless antenna tr ansceiv ers and cables (2b) W ebcam/microph one module cab le (2c) Displa y panel cable (3) Display hinge cover 496875-001 Display Hinge Kit , includes: 496874-001 (4a) Displa y hinge brac ket (4b) Displa y left and right hinges (5) W ebcam/microphone module 499242-001 (6) Display in ver ter 498324-001
Illustr ated parts catalog 3–8 Mass storage d e vices Item Description Spare part number 1 Hard drives (include left and right hard drive brac ke ts, Mylar slee v e, connector , and isolators) 500-GB, 5400-rpm 501911-001 400-GB, 5400-rpm 501912-001 320-GB, 5400-rpm 503485-001 320-GB, 7200-rpm 507553-001 250-GB, 7200-rpm 507552-001 250-GB, 5400-rpm 503484-001 160-GB, 7200-rpm 503486-001 160-GB, 5400-rpm 503393-001 80-GB, 5400-rpm 500607-001 2 Optical drives (include bezel and optical driv e brac ket) Blu-ra y ROM D VD±RW SuperMulti DL Drive with LightScribe 503489-001 Blu-ra y ROM D VD±RW SuperMulti DL Drive 503488-001 Blu-ra y ROM D VD±RW Drive 503487-001
Illustr ated parts catalog 3–9 P lastics Kit Item Description Spare part number Plastics Kit 496888-001 1 ExpressCard slot bezel 2 Hard drive cov er (includes five captive scre ws, secured b y C-clips) 3 WLAN module compar tment cov er (includes one captive scre w , secured by a C-clip)
Illustr ated parts catalog 3–1 0 Miscellan eous parts Description Spare part number AC a d a p t e r 120-W A C adapter for use in all countrie s and regions e xcept Germany 463953-001 120-W A C adapter for use only in Germany 513117-001 Bluetooth laser mouse 455916-002 Pow e r c o r d s F or use in Argentina 490371-D01 F or use in A ustralia 490371-011 F or use in Brazil 490371-201 F or use in Denmark 490371-081 F or use in Europe, the Middle East, and Africa 490371-021 F or use in India 490371-D61 F or use in Italy 490371-061 F or use in Japan 490371-291 F or use in the P eople’s Repub lic of China 490371-AA1 F or use in South K orea 490371-AD1 F or use in T aiwan 490371-AB1 F or use in the United King dom and Singapore 490371-031 F or use in Canada, Mexico , an d the United States 490371-001 Remote controls Full function remote control with telete xt 465541-001 Full function remote contro l without telete xt 465540-001 Screw Kit , includes: ■ Phillips PM3.0×4.0 screws ■ Phillips PM2.5×11.0 captive scre ws ■ Phillips PM2.5×7.0 screws ■ Phillips PM2.5×6.0 captive scre w s ■ Phillips PM2.5×5.0 captive scre w s ■ Phillips PM2.5×5.0 broadhead screws ■ Phillips PM2.0×4.0 screws 496890-001 Wired headset with v olume control 371693-001
Illustr ated parts catalog 3–1 1 Sequential part number listing Spare part number Description 371693-001 Wired headset with volume control 449729-001 R TC batter y 455916-002 Bluetooth laser mouse 463953-001 120-W A C adapter f or use in al l countries and regions except Germany 465540-001 Full function remo te control without telete xt 465541-002 Full function re mote control with telete xt 480985-001 Intel Wi-Fi Link 5100 80 2.11a/b/g/n WLAN module f or use in all countries and regions except P akistan, Russia, and the Ukraine 482260-001 Atheros AR9280 802.11a/b/ g/n WLAN module for use in Antigu a and Barb uda, Barbados, Beliz e, Canada, the Ca yman Islands, Guam, Puer to Rico , T r inidad and T obago , the U .S. Virgin Islands, and the United States 482260-002 Atheros AR9280 802.11a/b/ g/n WLAN module for use in Afghani stan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Ar gentina, Armenia, Aruba, Australia, A ustria, Azerbaijan, the Bahamas, Bahr ain, Bang ladesh, Barbados, Belarus, Belgium, Beliz e, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzego vina, Botsw ana, Brazil , the British Virgin Islands, Brunei, Bulgaria, Burkina F aso , Burundi, Cameroon, Cape V erde, the Central African Repub lic, Chad, Chile , the P eople's Republic of China, Colombia, Comoros, the Congo , Costa Rica, Croatia, Cypr us, the Czech Republic , Denmark, Djibouti, Dominica, the Domi nican Republic, East Ti mor , Ecuador , Egypt, El Salvador , Equitorial Guinea, Er itrea, Estonia, Ethi opia, Fiji, Finland, F rance , F rench Guiana, Gabon, Gambia, Georgia, Germany , Ghana, Gibr altar , Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras , Hong K ong, Hungar y , Iceland, India, Ireland, Israel, Italy , the Ivory Coast, Jamaica, Jordan, Kazakhstan, K e nya, Kiribati, K yrg yzstan , Laos, Latvia, Lebanon, Lesotho , Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar , Malawi, Mala ysia, the Maldives , Mali, Malta, the M arshall Islands, Martinique, Mauritania, Maur itius, Me xico , Micronesia, Monaco , Mongolia, Montenegro , Moro cco, Mozambique , Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands , New Zealand, Nicar agua, Niger , Niger ia, Norwa y , Oman, Pakistan, P alau, P anama, P apua New Guinea, P aragua y , P eru, the Philippines , P oland, P or tugal, the Republic of Moldo va, Romania, Russia, Rw an da, Samoa, San Marino , Sao T ome and Principe, Saudi Arabia, Senegal, Serbia, the Se ychelles, Si erra Leone , Singapore, Slo vakia, Slo v enia, the Solomon Islands, Somalia, South Africa, South K orea, Spain, Sri Lanka, St. Kitts and Ne vis, St. Lucia, St. Vincent and the Grenadines, Surina me, Sw aziland, Sweden, Switzerland, T aiwan, T ajikistan, T anzania, T ogo, T onga, T r inidad and To b a g o , Tu n i s i a , Tu r k e y , Tu r k m e n i s t a n , Tu v a l u , Uganda, Ukraine, the United Ar ab Emirates, the United Kingdom, Urugua y , Uzbekistan, V anuatu, V enezuela, Vietnam, Y emen, Zaire, Zambia, and Zimbabwe 482899-001 NTSC/A TSC/ANG TV tuner module ✎ The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 496891-001. 482899-002 D VB-T/ANG TV tuner module ✎ The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 496891-001. 482899-003 D VB-T TV tuner module ✎ The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 496891-001. 482900-001 TV tuner e xternal antenna cable with P AL jack 482900-002 TV tuner e xternal antenna cable with F-P AL jack 482957-001 Intel Wi-Fi Link 5100 80 2.11a/b/g WLAN module f or use only in P akistan, Russia, and the Ukraine (Continued)
Illustr ated parts catalog 3–1 2 483113-001 Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is availabl e using spare part number 496872-001. 490371-001 P ower cord fo r use in Ca nada, Mexico , and the United States 490371-011 P ower cord f or use in Au stralia 490371-021 P ower cord f or use in Europe, the Middle East, and Africa 490371-031 P ower cord f or use in the United Kingdom and Singapore 490371-061 P ower cord fo r use in Italy 490371-081 P ower cord fo r use in Denmark 490371-201 P ower cord f or use in Brazil 490371-291 P ower cord fo r use in Japan 490371-AA1 P ower cord f or use in the P e ople’ s Republic of China 490371-AB1 P ower cord f or use in T aiwan 490371-AD1 P ower cord f or use in South K orea 490371-D01 P ower cord f or use in Argentina 490371-D61 P ower cord f or use in India 496871-001 System board with 512 MB of graphics subsystem memory for use with computer models equipped with all processors e xcept the Intel Core2 Duo QX9300, 2.53-GHz processor (includes replacement thermal mater ial) 496872-001 Bluetooth module cable 496873-001 Displa y enclosure 496874-001 Displa y Hinge Kit (includes display hi nge br ack et and displa y left and right hinges) 496875-001 Displa y hinge cov er 496876-001 Displa y Cable Kit (include s wireless antenna transceiv ers an d cab les, webcam/microphone module cable , and displa y panel cable) 496878-001 K eyboard f or use in the United States 496878-031 K eyboard f or use in the United Kingdom 496878-041 K eyboard f or use in Ger many 496878-051 K eyboard f or use in Fr ance 496878-061 K eyboard f or use in Italy 496878-071 K eyboard f or use in Spain 496878-111 K eyboard f or use in Switzerland 496878-131 K eyboard f or use in P or tugal 496878-141 K eyboard f or use in T ur ke y 496878-161 K eyboard f or use in Latin Amer ica 496878-201 K eyboard f or use in Brazil 496878-221 K eyboard f or use in the Czech Republic 496878-251 K eyboard f or use in Russia 496878-A41 K eyboard f or use in Belgium 496878-AB1 K eyboard f or use in T aiwan (Continued) Spare part number Description
Illustr ated parts catalog 3–1 3 496878-B31 K eyboard f or use in the Nether lands 496878-DJ1 K eyboard f or use in Greece 496880-001 Base enclosure (includes power connector cab le, po wer connector cab le brac ket, and 7 rubber f eet) 496881-001 T op cov er (includes finger print reader boar d, finger print reader board cable, T ouchPad, and T ouchP ad cable) 496882-001 Switch cov er 496883-001 K eyboard co v er (i ncludes LED board and cable) 496887-001 Speaker assemb ly 496888-001 Plastics Kit ✎ See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information. 496889-001 Rubber F eet Kit (includes 7 rubber feet) 496890-001 Screw Kit 496891-001 Cable Kit 496892-001 A udio/infrared board (includes cable) 496893-001 Subwoof er (inclu des 3 mounting grommets) 496894-001 F an/heat sink assembly fo r use with all processors e xcept the Intel Core2 Duo QX9300, 2.53-GHz processor (includes replacement thermal mater ial) 497692-001 1024-MB memor y module (667-MHz, PC2-6400, 1-DIMM) 497693-001 2048-MB memor y module (667-MHz, PC2-6400, 1-DIMM) 497705-001 8-cell, 73-Wh, 2.55-Ah Li -ion batter y f or use in all coun tries and regions except Germany 497705-002 8-cell, 73-Wh, 2.55-Ah Li-i on batter y f or use only in Germany 497706-001 USB board (includes cable) 498166-001 18.4-inch, AntiGlare, dual-lamp , display assembly (include s 2 WLAN antenna transceiv ers and cables , webcam, microphones, and logo) ✎ See “Display assembly components” on page 3-7 for information on display assembly spare part numbers. 498324-001 Display in v er ter 498325-001 P ower button board (includes cab le) 499242-001 W ebcam/microphone module 500506-001 T ouchP ad on/off bu tton board (incudes cab le) 500600-001 Intel Core2 Duo T8400 2.26-GHz processor with 3-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 500601-001 Intel Core2 Duo T8600 2.40-GHz processor with 3-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 500603-001 Intel Core2 Duo T9500 2.53-GHz processor with 6-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 500604-001 Intel Core2 Duo T9600 2.80-GHz processor with 6-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 500606-001 Intel Core2 Duo QX9300 2.53-GHz processor with 12-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 500607-001 80-GB, 5400-rpm hard drive (includes left and right hard dr ive br ack ets, Mylar slee ve, connector , and isolators) (Continued) Spare part number Description
Illustr ated parts catalog 3–1 4 501911-001 500-GB, 5400-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 501912-001 400-GB, 5400-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 503393-001 160-GB, 5400-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 503484-001 250-GB, 5400-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 503485-001 320-GB, 5400-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 503486-001 160-GB, 7200-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 503487-001 Blu-ra y ROM D VD±RW Drive (inc ludes bez el and optical drive brac ket) 503488-001 Blu-ra y ROM D VD±RW SuperMulti DL Drive (includes bez el and optical drive brac k et) 503489-001 Blu-ra y ROM D VD±RW SuperMulti DL Drive with LightScribe (includes bezel and optical driv e br acke t) 506494-001 System board with 512 MB of graphics subsystem memory fo r use only with computer models equipped with the Intel Core2 Duo QX9300, 2.53-GHz processor 506495-001 System board with 1024 MB of graphics subsystem memory for use with computer models equipped with all processors e xcept the Intel Core2 Duo QX9300, 2.53-GHz processor 506591-001 4096-MB memor y module (667-MHz, PC2-6400, 1-DIMM) 507552-001 250-GB, 7200-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 507553-001 320-GB, 7200-rpm hard drive (includes left and right hard dr ive brac k ets, Mylar slee v e, connector , and isolators) 509474-121 K eyboard f or use in French Canada 509474-DH1 K eyboard f or use in Denmar k, Finland, and Norwa y 509474-171 K eyboard f or use in Saudi Arabia 509474-281 K eyboard f or use in Thailand 509474-291 K eyboard f or use in Japan 509474-AD1 K eyboard f or use in South Korea 510398-001 Intel Core2 Duo Q9100 2. 26-GHz processor with 12-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 510399-001 Intel Core2 Duo Q9000 2. 00-GHz processor with 12-MB L2 cache and 1066-MHz FSB (includes replacement thermal material) 510400-001 1024-MB memor y module (833-MHz, PC3-8500, 1-DIMM) 510401-001 2048-MB memor y module (833-MHz, PC3-8500, 1-DIMM) 510402-001 4096-MB memor y module (833-MHz, PC3-8500, 1-DIMM) 512184-001 F an/heat sink assembly for use only wi th the Intel Core2 Duo QX9300, 2.53-GHz processor (includes replacement thermal mater ial) 513117-001 120-W A C adapter f or use only in Germany 514290-001 F an Spare part number Description
Remo val and re placement pr ocedur es 4–1 4 Remo val and r eplacem ent procedur es Preliminary r eplacement requir ements To o l s r e q u i r e d Y ou will need the following tools to complete the remo val and replacement procedures: ■ Flat-bladed scre wdri ver ■ Magnetic scre wdri ver ■ Phillips P0 and P1 scre wdri vers Ser vice consider ations The follo wing sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw ay from the work area to pre v ent damage. P lastic parts Ä CAUT ION: Using ex cessiv e fo rc e during disa ssembl y and r eassembl y can damage plasti c parts. Use car e when handling the plasti c parts. Appl y pr essur e only at the po ints designated in the maint enance instruc tions . Cables and connec tors Ä CAUT ION: When servi c ing the comput er , be sur e that cables ar e pl aced in their pr oper locations during the r eass embly pr ocess . Impr oper cable placemen t can damage the computer . Cables must be handled with extreme care to a v oid damage . Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle cables by the connector whene ver possible. In all cases, a v oid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that the y cannot be caught or snagged by parts being remo ved or replaced. Handle fle x cables with extreme care; these cables tear easily .
Remo val and re placement pr ocedur es 4–2 Dri ve handling Ä CAUT ION: Dri v es ar e fr agile componen ts that mus t be handled wi th car e. T o pre v ent damage to the compute r , damage to a dri ve , or loss o f infor matio n, obs erve thes e preca utions: ■ Befo r e remo ving or inserting a har d dri ve , shut do wn the co mputer . I f you ar e unsure w hether the computer is off or in Hibernati on , turn the compu ter on , and then shut it do wn thr ough the oper ating s ys tem . ■ Bef or e handling a dri ve , be sure that yo u ar e dischar ged of static elec tri c ity . While handling a dr iv e , av oid touc hing the connector . ■ Befo r e remo ving a disk ette dri ve or optical dr iv e, be sur e that a disk ette or disc is not in th e dr iv e and be sur e that the opt ica l dri ve tr ay is c losed . ■ Handle dri v es on surface s cov er ed w ith at least one inc h of shoc k -pr oof f oam. ■ A vo id dr opping dr ive s fr om an y heig ht onto an y surface . ■ After r emo v ing a hard dri ve , an optical dr iv e, or a disk ette dri ve , place it in a static -pr oof bag . ■ A vo id e xposing a har d dr iv e to products that ha ve magneti c fi elds, suc h as monitors or s peaker s. ■ A vo id e xposing a dr i ve t o temper atur e e xtre mes or liqui ds. ■ If a dri ve mus t be mailed, place the dr i v e in a bubble pack mail er or other suitable for m of pr otecti ve pack aging and label the pack age “FRA GILE . ” Grounding guidelines Elec trostatic discharge damage Electronic components are sensiti ve to electrostatic discha r ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits pro vide some protection, b ut in many cases, ESD contains enough po wer to alter device pa rameters or melt silicon junctions. A discharge of static electricity from a f i nger or ot her conductor can destroy static-sensiti ve devices or microcircuitry . Even if the spark is neithe r felt nor heard, damage may ha v e occurred. An electronic de vice exposed to ESD may not be af fected at all and may work perfectly throughout a normal c ycle. Or the de vice may function normally for a while, and th en degrade in the internal layers, reducing its life expectanc y . Ä CAUT ION: T o pre ven t damage to the computer w hen y ou ar e r emo v i ng or installing inte rnal components , obse rve these pr ecautions: ■ K eep components in their elec tr ostati c -safe containe rs until y ou ar e r eady to ins tall them . ■ Use no nmagnetic tools . ■ Befo re t ouching an electr onic component , disc harge s tatic electr icity by u sing the guidelines des cr ibed in this sec tion . ■ A vo id touc hing pins , leads, and c irc uitry . Handle electr onic compone nts as little as possible . ■ If y ou r emo ve a com ponent , place it in an electr ostatic -saf e container .
Remo val and re placement pr ocedur es 4–3 The follo wing table show s how humidity af fects the electrost atic voltage le vels generated by dif ferent acti vities. Ä CAUT ION: A produc t can be degraded b y as little as 7 00 V . P ackaging and tr ansporting guidelines Follo w these grounding guidelines when pa ckaging and transporting equipment: ■ T o avoid hand contact, transport products in static-safe tubes, bags, or box es. ■ Protect ESD-sensiti ve parts and assemblies with c onducti v e or approv ed containers or packaging. ■ K eep ESD-sensitiv e parts in their containers un til the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving items from their containers. ■ Always be properly grounded when touching a component or assembly . ■ Store reusable ESD-sensiti ve parts from assemblies in protecti v e packaging or nonconductiv e foam. ■ Use transporters and con veyors made of antistatic be lts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground a nd that proper materials are selected to a void static charging. When grounding is not possible, use an ionizer to dissipate electric char ges. W orkstation guidelines Follo w these grounding workstation guidelines: ■ Cov er the workstation with appro ved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surf ace and use properly grounded tools and equipment. ■ Use conducti ve f ield service tools, such as cutters, scre wdri vers, and v a cuums. ■ When fixtures must directly contac t dissipati ve surf aces, use fixtures made only of static-safe materials. ■ K eep the work area free of nonconducti ve materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle ESD-sensiti ve components, parts, and assemblies b y the case or PCM laminate. Handle these items only at static-free workstations. ■ A v oid contact with pins, leads, or circuitry . ■ T urn off po wer and input signals before insert ing or remo ving connectors or test equipment. T ypical electrostatic v oltage levels Relative humidity Event 10% 40% 55% W alking across carpet 35,000 V 15,000 V 7,500 V W alking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tra y 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b ubb le pack from PCB 26,500 V 20,000 V 7,000 V P ac king PCBs in foam-lined bo x 21,000 V 11,000 V 5,000 V
Remo val and re placement pr ocedur es 4–4 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounde d system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. ■ When standing, use foot straps and a gr ounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti v e floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one me gohm resistance between the operator and ground. T o be effecti ve, the conducti ve strips must be worn in contact with the skin. The follo wing grounding equipment is recomme nded to prev ent electrostatic damage: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop w orkstations with gr ound cords of one megohm resistance ■ Static-dissipati ve tables or floor mats with hard ties to the ground ■ Field Service Kits ■ Static aw areness labels ■ Material-handling packages ■ Nonconducti ve plastic bags, tubes, or box es ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials The follo wing table lists the shielding protection provided by antistatic bags and floor mats. Material Use V oltage pr otection level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V
Remo val and re placement pr ocedur es 4–5 Unkno wn user pass word If the computer you are servicing has an unkno wn user password, follo w these steps to clear the password: ✎ These steps also clear CMOS. 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the real-time clock (R TC) battery (see “R TC battery” on page 4-14 ). 6. W ait approximately 5 minutes. 7. Replace the R TC battery and reassemble the computer . 8. Connect A C power to the computer . Do not reinsert any batteries at this time. 9. T urn on the computer . All passwords and all CMOS settings ha ve been cleared.
Remo val and re placement pr ocedur es 4–6 Component replacement pr ocedures This chapter provides remo v al and replacement procedures. There are as many as 95 scre ws, in 8 different sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w si ze and location during remov al and replacement. Ser vice tag When ordering parts or requesting information, prov ide the computer serial number and model description provided on the service tag. Item Component Description 1 Product name This is the product name a ffixed to the front of y our computer. 2 Serial number (s/n) This is an alphanumeric identifier that is un ique to each product. 3 P ar t number/Product number (p/n) This number provides specific information about the product’ s hardware components. The part number helps a ser vice technician to determine what components and par ts are needed. 4 Model description This is the number you use to locate documents , drivers, and suppor t for y our computer . 5 W arranty period This number describes th e duration (in y ears) of the warranty period for this computer .
Remo val and re placement pr ocedur es 4–7 Computer feet The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 496889-001. There are 7 rubber feet, in two dif ferent sizes ( 1 and 2 ), that attach to the base enclosure in the locations illustrated belo w .
Remo val and re placement pr ocedur es 4–8 Batt ery Before disassembling the computer , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . Remov e the battery: 1. T urn the computer upside down on a flat surface, with the front to ward you. 2. Slide the battery release latch 1 to release the battery . 3. Pi vot the battery 2 upw ard and remov e it 3 from the computer . T o insert the battery , insert the rear edge of the battery into the battery bay and piv ot the front edge of the battery do wnward until it is seated. The battery release latch automatically locks the battery into place. Description Spare part number 8-cell, 73-Wh, 2.55-Ah Li-ion battery for use in all countries and regions except Germany 497705-001 8-cell, 73-Wh, 2.55-Ah Li-ion batter y for use only in Germany 497705-002
Remo val and re placement pr ocedur es 4–9 Optical dri ve ✎ The optical dri ve spare part kit includes an optical dri ve bezel and brack et. Before removing the optical dri v e, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). Remov e the optical dri ve: 1. Position the computer with the left side to ward you. 2. Remov e the Phillips PM2.5×7.0 scre w 1 that secures the optical dri ve to the computer . 3. Insert a paper clip or similar tool into the optical driv e tab access 2 and push the tab forward to release the optical dri ve from the computer . 4. Remov e the optical dri ve 3 from the computer . Description Spare part number Blu-ra y ROM D VD±RW SuperMulti DL Drive with LightScribe 503489-001 Blu-ra y ROM D VD±RW SuperMulti DL Drive 503488-001 Blu-ra y ROM D VD±RW SuperMulti Drive 503487-001
Remo val and re placement pr ocedur es 4–1 0 5. If it is necessary to replace the optical dri ve bracket: a. Position the optical driv e with the rear to ward you. b . Remove the tw o Phillips PM2.0×4.0 screws 1 that secure the optical dri ve bracket to the optical dri ve. c. Remove the optical dri ve bracket 2 . Re verse this procedure to reassemble and install an optical dri v e.
Remo val and re placement pr ocedur es 4–1 1 Har d d ri ve ✎ The hard dri ve spare part kit includes a left and right bracket, Mylar slee ve, connector , and four isolators. Before removing the hard dri v e, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). Remov e the hard dri ve: 1. Loosen the fi ve Phillips PM2.5×6.0 capti ve scre ws 1 that secure the hard dri v e cov er to the computer . 2. Lift the rear edge of the hard dri ve co ver 2 , swing it up and forw ard, and then remov e the cov er 3 . The hard dri ve co ver is included in the Plastics Kit, spare part number 496888-001. Description Spare part number 500-GB, 5400-rpm 501911-001 400-GB, 5400-rpm 501912-001 320-GB, 7200-rpm 507553-001 320-GB, 5400-rpm 503485-001 250-GB, 7200-rpm 507552-001 250-GB, 5400-rpm 503484-001 160-GB, 7200-rpm 503486-001 160-GB, 5400-rpm 503393-001 80-GB, 5400-rpm 500607-001
Remo val and re placement pr ocedur es 4–1 2 3. Disconnect the hard dri ve cable 1 from the system board. 4. Grasp the Mylar tabs 2 on the hard dri ve and slide the hard dri v e 3 away from the hard dri ve connector . 5. Remov e the hard dri ve 4 from the hard dri v e bay . 6. If it is necessary to replace the left and right hard dri ve bracke ts, Mylar sleev e, connector , and isolators: a. Remove the tw o Phillips PM3.0×4.0 hard dri ve brack et scre ws 1 from each side of the hard dri ve. b . Remove the left and right hard dri ve brackets 2 . c. Lift the Mylar sleev e 3 straight up to remov e it from the hard dri ve. d. Remov e the hard dri ve connector 4 . e. Remove the four isolators 5 . Re verse this procedure to reassemble and install the hard dri v es.
Remo val and re placement pr ocedur es 4–1 3 TV t uner mod ule Before removing the TV tuner module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the hard dri ve co ver (see “Hard dri ve” on page 4-11 ). Remov e the TV tuner module: 1. Disconnect the TV tuner module antenna cable 1 from the terminal on the TV tuner module. 2. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the TV tuner module to the computer . (The edge of the module opposite the slot rises aw ay from the computer .) 3. Remov e the TV tuner module 3 by pulling the module a way from the slot at an angle. ✎ The TV tuner module is designed with a notch 4 to pre vent incorrect insertion into the TV tuner module slot. Re verse this procedure to install the TV tuner module. Description Spare part number D VB-T TV tuner module 482899-003 D VB-T/ANG TV tuner module 482899-002 NTSC/A TSC/ANG TV tuner module 482899-001
Remo val and re placement pr ocedur es 4–1 4 RT C b at te r y ✎ Removing the R TC battery and lea ving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Before removing the R TC battery , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the hard dri ve co ver (see “Hard dri ve” on page 4-11 ). Remov e the R TC battery: » Lift the R TC battery from the socket. Re verse this procedure to install the R TC battery . Description Spare part number R TC batter y 449729-001
Remo val and re placement pr ocedur es 4–1 5 Memor y module Before removing the memory module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the hard dri ve co ver (see “Hard dri ve” on page 4-11 ). Remov e the memory module: ✎ The top memory module slot contains the expansion me mory module. The bottom slot contains the primary memory module. 1. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises aw ay from the computer .) 2. Remov e the memory module 2 by pulling the module a way from the slot at an angle. ✎ Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot . Re verse this procedure to install a memory module. Description Spare part number 4096-MB (667-MHz, PC3-85 00, 1-DIMM) 510402-001 2048-MB (667-MHz, PC3-85 00, 1-DIMM) 510401-001 1024-MB (667-MHz, PC3-85 00, 1-DIMM) 510400-001 4096-MB (667-MHz, PC2-64 00, 1-DIMM) 506591-001 2048-MB (667-MHz, PC2-64 00, 1-DIMM) 497693-001 1024-MB (667-MHz, PC2-64 00, 1-DIMM) 497692-001
Remo val and re placement pr ocedur es 4–1 6 WLAN modul e Before removing the WLAN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). Description Spare part number Atheros AR9280 802.11a/b/g/n WLAN module ■ f or use in Antigua and Barbuda, Barbados , Belize , Canada, the Cayman Islands , Guam, Puer to Rico , T r inidad and T obago , the U .S . Vir gin Islands, and the United States 482260-001 Atheros AR9280 802.11a/b/g/n WLAN module ■ f or use in Afghanistan, Albania, Algeria, Ando rra, Angola, Antigua an d Barbuda, Argentina, Armenia, Ar uba, Austr alia, Austria, Azerbaij an, the Bahamas , Bahrain, Bangladesh, Barbados , Belarus, Belgium, Belize, Benin, Bermuda, Bhut an, Bolivia, Bosnia and Herzego vina, Bots wana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Bur kina F aso , Bur undi, Cameroon, Cape V erde, the Central African Republic , Chad , Chile, the Repub lic of China, Colombia, Comoros, the Congo , Costa Rica, Croatia, Cy pr us, the Czech Repub lic, Denmark, Djibouti, Dominica, the Dominican Republic , East Timor , Ecuador , Egypt, El Salvador , Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, Fr ance, F rench Guiana, Gabo n, Gambia, Georgia, Germany , Ghana, Gibr altar , Greece , Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hondur as, Hong K ong, Hungar y , Ic eland, India, Ireland, Israel, Italy , the Ivory Coast, Jamaica, Jordan, Kazakhstan, K enya, Kiribati, K yrgyzstan, Laos, Latvia, Lebanon, Lesotho , Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar , Malawi, Mala ysia, the Maldives , Mali, Ma lta, the Marshall Islands, Martinique, Mauritania, Maur itius, Me xico , Micronesia, Monaco , Mongolia, Montene gro , Morocco , Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, Ne w Zealand, Nicaragua, Niger , Nigeria, Norway , Oman, P akistan, P alau, P anama, P apua New Guinea, P araguay , Peru, the Philippines, P oland, P or tugal, the Republic of Moldov a, Romania, Russia, Rwanda, Samoa, San Marino , Sao T ome and Principe, Saudi Arabia, Senegal, Se rbia, the Seychelles , Sierra Leone, Singapore, Slov akia, Slov enia, the Solomon Is lands , Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Ne vis, St. Lucia, St. Vincent and the Grenadines , Suriname, Swaziland, Sweden, Switzerland, T aiwan, T ajikistan, T anzania, T ogo , T onga, T r inidad and T obago, T unisia, T urkey , T urkmenistan, T uvalu, Uganda, Ukraine, the Unite d Arab Emirates, the United Kingdom, Urugua y , Uzbekistan, V anuatu, V enezuela, Vietnam, Y emen, Zaire, Zambia, and Zimbabwe 482260-002 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module ■ f or use in all countries and regions ex cept P akistan, Russia, and the Ukraine 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module ■ f or use only in P akistan, Russia, and the Ukraine 482957-001
Remo val and re placement pr ocedur es 4–1 7 Remov e the WLAN module: 1. Loosen the Phillips PM2.5×6.0 capti ve scre w 1 that secures the WLAN module compartment co ver to the computer . 2. Lift the right side of the WLAN module compartment cov er 2, swing it up and to the left, and then remov e the cove r 3 . The WLAN module compartment cov er is incl uded in the Plastics Kit, spare part number 496888-001. 3. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is co nnected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WL AN module “Aux” terminal. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the WLAN module to the computer . (The edge of the module opposite the slot rises aw ay from the computer .) 5. Remov e the WLAN module 3 by pulling the module a way from the slot at an angle. ✎ WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot. Re verse this procedure to install the WLAN module.
Remo val and re placement pr ocedur es 4–1 8 Swi t c h c ove r Before removing the switch co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). Remov e the switch co ver: 1. Remov e the two Phillips PM2.5×7.0 scre ws 1 that secure the switch cov er to the computer 2. Remov e the four Phillips PM2.0×4.0 scre ws 2 that secure the switch cov er to the computer . Description Spare part number Switch cov er 496882-001
Remo val and re placement pr ocedur es 4–1 9 3. T urn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the right side of the switch cov er 1 until it detaches from the computer . 6. Remov e the switch cov er 2 b y lifting it straight up. Re verse this procedure to install the switch co ver .
Remo val and re placement pr ocedur es 4–20 Keyb o a r d c o ve r Before removing the k eyboard co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the switch cov er (see “Switch co ver” on page 4-18 ). Remov e the ke yboard cov er: 1. Release the ke yboard cov er 1 by lifting the front edge until it rests at an angle. 2. Lift the ke yboard cov er 2 as far as the po wer button board cable allo ws. Description Spare part number K e yboard cov er (includes LED board and cable) 496883-001
Remo val and re placement pr ocedur es 4–2 1 3. Disconnect the LED board cable from the LED board. 4. Remov e the ke yboard cov er . Re verse this procedure to install the ke yboard cov e r .
Remo val and re placement pr ocedur es 4–2 2 P o wer button boar d Before removing the po wer button board, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the switch cov er (see “Switch co ver” on page 4-18 ). 6. Remov e the switch cov er (see “K e yboard cov er” on page 4-20 ). Remov e the po wer b utton board: 1. Disconnect the po wer button board cable 1 from the lo w insertion force (LIF) connector on the power button board. 2. Remov e the Phillips PM2.0×4.0 scre w 2 that secures the po wer button board to the computer . 3. Remov e the po wer button board 3 . Re verse this procedure to install the po wer button board. Description Spare part number P ower button board (includes cab le) 498325-001
Remo val and re placement pr ocedur es 4–2 3 Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is av ailable using spare part number 496872-001. See “Bluetooth module cable” on page 4-28 for Bluetooth module cable remov al information. Before removing the Bluetooth module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Switch cover (see “Switch co ver” on page 4-18 ) b . Ke yboard cov er (see “K eyboard co ver” on page 4-20 ) c. Power b utton board (see “Po wer b utton board” on page 4-22 ) Remov e the Bluetooth module: 1. Remov e the Phillips PM2.0×4.0 scre w 1 that secures the Bluetooth module to the top cov er . 2. Release the Bluetooth module 2 as far as the Bluetooth module cable allo ws. 3. Disconnect the Bluetooth module cable 3 from the Bluetooth module. Re verse this procedure to install the Bluetooth module. Description Spare part number Bluetooth module 483113-001
Remo val and re placement pr ocedur es 4–2 4 Keyb o a r d Before removing the k eyboard, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the switch cov er (see “Switch co ver” on page 4-18 ). 6. Remov e the ke yboard cov er (see “K eyboard co ver” on page 4-20 ). Description Spare part number F or use in Belgium 496878-A41 F or use in Brazil 496878-201 F or use in the Czech Repub lic 496878-221 F or use in Denmark, Finland, and Norway 509474DH1 F or use in F rance 496878-051 F or use in F rench Canada 509474121 F or use in Germany 496878-041 F or use in Greece 496878-DJ1 F or use in Italy 496878-061 F or use in Japan 509474291 F or use in Latin America 496878-161 F or use in the Netherlands 496878-B31 F or use in P or tugal 496878-131 F or use in Russia 496878-251 F or use in Saudi Arabia 509474-171 F or use in South K orea 509474-AD1 F or use in Spain 496878-071 F or use in Switzerland 496878-111 F or use in T aiwan 496878-AB1 F or use in Thailand 509474-281 Fo r u s e in T u r k ey 496878-141 F or use in the United Kingdom 496878-031 F or use in the United States 496878-001
Remo val and re placement pr ocedur es 4–2 5 Remov e the ke yboard: 1. T urn the computer upside down, with the front to ward you. 2. Remov e the two Phillips PM2.5×7.0 scre ws that secure the ke yboard to the computer . 3. T urn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Remov e the four Phillips PM2.0×4.0 scre ws that secure the ke yboard to the computer .
Remo val and re placement pr ocedur es 4–2 6 6. Lift the rear edge of the ke yboard 1 until it rests at an angle. 7. Release the ke yboard 2 by sliding it back to disengage the tabs on the front edge of the k eyboard from the top cov er and rest it on the display . 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 from the system board. 9. Remov e the ke yboard. Re verse this procedure to install the ke yboard.
Remo val and re placement pr ocedur es 4–2 7 P o wer button boar d cable ✎ The po wer button board cable is included with the po wer b utton board, spare part number 498325-001. Before removing the po wer button board cable, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Switch cover (see “Switch co ver” on page 4-18 ) b . Ke yboard cov er (see “K eyboard co ver” on page 4-20 ) c. Power b utton board (see “Po wer b utton board” on page 4-22 ) d. K eyboard (see “K eyboard” on page 4-24 ) Remov e the po wer bu tton board cable: 1. Disconnect the po wer button board cable 1 from the LIF connector on the system board. 2. Remov e the po wer button board cable 2 . Re verse this procedure to install the po wer button board cable.
Remo val and re placement pr ocedur es 4–2 8 Bluetooth module cabl e Before removing the Bluetooth module cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Switch cover (see “Switch co ver” on page 4-18 ) b . Ke yboard cov er (see “K eyboard co ver” on page 4-20 ) c. Power b utton board (see “Po wer b utton board” on page 4-22 ) d. K eyboard (see “K eyboard” on page 4-24 ) Remov e the Bluetooth module cable: 1. Disconnect the Bluetooth module cable 1 from the system board. 2. Remov e the Bluetooth module cable 2 . Re verse this procedure to install the Bluetooth module cable. Description Spare part number Bluetooth module cable 496872-001
Remo val and re placement pr ocedur es 4–2 9 LED board cable ✎ The LED board cable is included with the ke yboard cov er , spare part number 496883-001. Before removing the LED board cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Switch cover (see “Switch co ver” on page 4-18 ) b . Ke yboard cov er (see “K eyboard co ver” on page 4-20 ) c. Ke yboard (see “K eyboard” on page 4-24 ) Remov e the LED board cable: 1. Release the ZIF connector 1 to which the LED board cable is attach ed and disconnect the LED board cable from the system board. 2. Remov e the LED board cable 2 . Re verse this procedure to install the LED board cable.
Remo val and re placement pr ocedur es 4–30 Speak er assembly Before removing the speak er assembly , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Switch cover (see “Switch co ver” on page 4-18 ) b . Ke yboard cov er (see “K eyboard co ver” on page 4-20 ) c. Ke yboard (see “K eyboard” on page 4-24 ) Remov e the speaker assembly: 1. Disconnect the speaker assembly cable 1 from the system board. 2. Remov e the Phillips PM2.0×4.0 scre w 2 that attaches the speaker assembly to the top co ver . 3. Release the wireless antenna cables from the routing channel 3 built into the right side of the speaker assembly . 4. Remov e the speaker assembly 4 . Re verse this procedure to install the speaker assembly . Description Spare part number Speaker assemb ly 496887-001
Remo val and re placement pr ocedur es 4–3 1 Displa y assembly Before removing the display assembly , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Switch cover (see “Switch co ver” on page 4-18 ) b . Ke yboard cov er (see “K eyboard co ver” on page 4-20 ) c. Ke yboard (see “K eyboard” on page 4-24 ) d. Speaker assembly (see “Speak er assembly” on page 4-30 ) Remov e the display assembly: 1. Open the computer as far as possible. 2. Disconnect the display panel cable 1 from the system board. 3. Disconnect the webcam/microphone module cable 2 from the system board. 4. Remov e the WLAN antenna cable 3 from the opening and the routing channel built into the top co v er . Description Spare part number 18.4-inch, AntiGlare, dual-lamp , display asse mbly (includes 2 WLAN antenna transceiv ers and cables , webcam, microphones, and logo) 498166-001
Remo val and re placement pr ocedur es 4–3 2 Ä CAUT ION: Support the display ass embly w hen remo v ing the follo wing sc r ew s. Failur e to support the display asse mbly can r esult in damage to the dis play a sse mbl y and other computer com ponents. 5. Remov e the four Phillips PM2.5×7.0 scre ws 1 that secure the display assembly to the computer . Be sure to hold the display before removing the last scre w to pre vent damage to the display . 6. Lift the display assembly 2 straight up and remov e it. 7. If it is necessary to replace the display enclosure or an y of the display assembly internal components, remo ve the rubber scre w cov ers 1 and the four Phillips PM2.5×7.0 screws 2 on the display bezel lo wer edge.
Remo val and re placement pr ocedur es 4–3 3 8. T urn the display assembly upside down, with the bottom edge to ward you. 9. Release the display enclosure bottom edge 1 as far as the wireless antenna cables and display logo LED cable allo w . 10. Remov e the wireless antenna cables 2 from the slot b uilt into the display hinge cov er . 11. Disconnect the display logo LED cable 3 from the display logo LED board. 12. Remov e the display enclosure 4 . The display enclosure is av ailable using spare part number 496873-001. 13. If it is necessary to replace the wireless antenna transcei vers and cables, remo ve the Phillips PM2.0×4.0 scre w 1 that secures each transceiv er to the display enclosure. 14. Detach the transcei vers 2 from the display enclosure. 15. Release the retention tabs 3 built into the display enclosure and remo ve the wireless antenna cables from the tabs. The wireless antenna transceive rs and cables are included in the Display Cable Kit, spare part number 496876-001.
Remo val and re placement pr ocedur es 4–34 16. If it is necessary to replace the webcam/microph one module, remov e the Phillips PM2.0×4.0 scre w 1 that secures the module to the display bezel. 17. Release the webcam/microphone module 2 as far from the display bezel as the webcam/microphone module cable allo ws. 18. Disconnect the webcam/microphone module cable 3 from the webcam/microphone module, and remov e the webcam/microphone module. The webcam/microphone module is av ailable using spare part number 499242-001. 19. If it is necessary to replace the display hinge cov e r , display inv erter , or webcam/microphone module cable, remov e the four Phillips PM2.0×4.0 scre ws 1 that secure the display hinge cov er to the display bezel. 20. Remov e the display hinge cov er 2 from the display bezel. The display hinge cov er is a v ailable using spare part number 496875-001.
Remo val and re placement pr ocedur es 4–3 5 21. If it is necessary to replace the webcam/microphone module cable, remov e the cable from the display panel. The webcam/microphone module cable is included in the Display Cable Kit, spare part number 496876-001. 22. If it is necessary to replace the display panel cable, detach the adhesi ve reinforcement strip 1 that secures the display panel cable to the display panel. 23. Disconnect the display panel cable 2 from the display panel. 24. Disconnect the display panel cable from the display in verter 3 , and remov e the display panel cable 4 . The display panel cable is included in the Display Cable Kit, spare part number 496876-001.
Remo val and re placement pr ocedur es 4–3 6 25. If it is necessary to replace the display in v erter , release the display in verter 1 as far from the display bezel as the backlight cables and display panel cable allo w . 26. Disconnect the two backlight cables 2 and the display panel cable 3 from the display in verter , and remove the display in verter . The display in verter is a v ailable using spare part number 498324-001. 27. If it is necessary to replace the display hing es, remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the display hinge bracket to the display bezel. 28. Remov e the display hinge bracket 2 .
Remo val and re placement pr ocedur es 4–3 7 29. Remov e the four Phillips PM2.0×4.0 scre ws 1 that secure the display hinges to the display panel. 30. Remov e the four Phillips PM2.5×7.0 scre ws 2 that secure the display hinges to the display panel. 31. Remov e the display hinges 3 . The display hinges and display hinge bracket are included in the Display Hinge Kit, spare part number 496874-001. Re verse this procedure to reassemble and install the display assembly .
Remo val and re placement pr ocedur es 4–38 To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) When replacing the top cov er , be sure that the follo wing components are remo ved from the defecti v e top cover and installed on the replacement top cov er: ■ Po wer button board (see “Po wer b utton board” on page 4-22 ) ■ Bluetooth module (see “Bluetooth module” on page 4-23 ) ■ Bluetooth module cable (see “Bluetooth module cable” on page 4-28 ) Description Spare part number T op cov er (includes fingerpr int reader board, finger print reader board cable, T ouchPad, and T ouchP ad cables) 496881-001
Remo val and re placement pr ocedur es 4–3 9 Remov e the top cov er: 1. T urn the computer upside down, with the front to ward you. 2. Remov e the 12 Phillips PM2.5×7.0 scre ws that secure the top cov er to the base enclosure. 3. Remov e the se ven Phillips PM2.0×4.0 scre ws that secure the top cover to the base enclosure.
Remo val and re placement pr ocedur es 4–40 4. T urn the computer right-side up, with the front toward you. 5. Disconnect the follo wing cables from the system board: 1 T ouchPad board cable 2 T ouchPad on/off b utton board cable 3 USB board cable 4 Po wer connector cable 6. Release the po wer connector cable 1 and USB board cable 2 from the clips and routing channel built into the top cov er .
Remo val and re placement pr ocedur es 4–4 1 7. Remov e the two Phillips PM2.5×7.0 scre ws that secure the top cov er to the base enclosure. 8. Lift the rear edge 1 of the top cov er until it rests at an angle. 9. Slide the top cov er 2 back until the fingerprint reader board cable is accessible. 10. Release the ZIF connector 1 to which the fingerprint reader board cable is attached and disconnect the fingerprint reader board cable from the system board. 11. Remov e the top cov er 2 . Re verse this procedure to install the top co ver .
Remo val and re placement pr ocedur es 4–4 2 T ouchP ad on/off button board Before removing the T ouchPad on/of f b utton board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) Description Spare part number T ouchP ad on/off button boar d (incudes cab le) 500506-001
Remo val and re placement pr ocedur es 4–4 3 Remov e the T ouchPad on/of f button board: 1. T urn the top cover upside do wn, with the front to ward you. 2. Remov e the Phillips PM2.0×4.0 scre w 1 that secures the T ouchPad on/off b utton board to the top cover . 3. Remov e the T ouchPad on/off b utton board 2 . Re verse this procedure to install the T ouchPad on/of f b utton board.
Remo val and re placement pr ocedur es 4–44 Sys t e m b o a r d ✎ The system board spare part kit includes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) When replacing the system board, be sure that the fo llo wing components are remov ed from the defecti ve system board and installed on the replacement system board: ■ R TC battery (see “R TC battery” on page 4-14 ) ■ Fan/heat sink assembly (see “F an/heat sink assembly” on page 4-54 ) ■ Processor (see “Processor” on page 4-56 ) Description Spare part number Includes 1024-MB of graphics subsystem memory 506495-001 Includes 512-MB of graphics subsystem memory 506494-001
Remo val and re placement pr ocedur es 4–4 5 Remov e the system board: 1. T urn the computer upside down, with the front to ward you. 2. Disconnect the subwoofer cable from the system board. 3. T urn the computer right-side up, with the front toward you. 4. Disconnect the fan cable 1 from the system board. 5. Release the ZIF connector to which the audio/infrared board cable 2 is attached and disconnect the audio/infrared board cable from the system board. 6. Disconnect the USB board cable 3 from the system board. 7. Disconnect the po wer connector cable 4 from the system board.
Remo val and re placement pr ocedur es 4–46 8. Remov e the three Phillips PM2.5×7.0 scre ws that secure the system board to the base enclosure. 9. Use the optical dri ve connector 1 to lift the system board 2 until it rests at an angle. 10. Remov e the system board 3 by sliding it up and to the right. Re verse this procedure to install the system board.
Remo val and re placement pr ocedur es 4–4 7 Fa n Before removing the f an, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) l. System board (see “System board” on page 4-44 ) Remov e the fan: 1. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the fan to the base enclosure. 2. Remov e the fan 2 from the base enclosure. Re verse this procedure to install the fan. Description Spare part number Fa n 514290-001
Remo val and re placement pr ocedur es 4–48 Subw oofer Before removing the subw oofer , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) l. System board (see “System board” on page 4-44 ) Description Spare part number Subwoof er (includes 3 moun ting grommets) 496893-001
Remo val and re placement pr ocedur es 4–4 9 Remov e the subwoofer: 1. Remov e the three Phillips PM2.5×5.0 broadhead scre ws 1 that secure the subwoofer to the base enclosure. 2. Remov e the subwoofer 2 b y lifting it straight up. ✎ The rubber grommets 3 should be inspected and replaced in the correct locations 4 on the subwoofer . These grommets are critical for satisfactory subwoofer performance. Re verse this procedure to install the subwoofer .
Remo val and re placement pr ocedur es 4–50 Audio/infr ared boar d Before removing the audio/infrared board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) Remov e the audio/infrared board and cable: 1. Release the ZIF connector 1 to which the audio/infrared board cable is attached and disconnect the audio/infrared board cable from the system board. 2. Remov e the Phillips PM2.0×4.0 scre w 2 that secures the audio/infrared board to the base enclosure. 3. Remov e the audio/infrared board 3 by lifting it straight up. Re verse this procedure to install the audio/infrared board. Description Spare part number A udio/infrared board (includes cable) 496892-001
Remo val and re placement pr ocedur es 4–5 1 USB boar d Before removing the USB board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) Remov e the USB board and cable: 1. Remov e the Phillips PM2.0×4.0 scre w 1 that secures the USB board to the base enclosure. 2. Remov e the USB board and cable 2 by lifting them straight up. Re verse this procedure to install the USB board. Description Spare part number USB board (includes cable) 497706-001
Remo val and re placement pr ocedur es 4–5 2 P o wer connector cable ✎ The po wer connector cable is included in the base en closure spare part kit, spare part number 496880-001. Before removing the po wer connector cable, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) Remov e the po wer connector cable: 1. Remov e the Phillips PM2.0×4.0 scre w 1 that secures the po wer connector and bracket to the base enclosure. 2. Remov e the po wer connector bracket 2 . 3. Remov e the po wer connector and cable 3 . Re verse this procedure to install the po wer connector cable.
Remo val and re placement pr ocedur es 4–5 3 TV tuner modul e cable ✎ The TV tuner module cable is included in the Cable Kit, spare part number 496891-001. Before removing the TV tuner module cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) Remov e the TV tuner module cable: 1. Remov e the TV tuner module cable connector 1 from the clip in the base enclosure. 2. Remov e the TV tuner module cable 2 . Re verse this procedure to install the TV tuner module cable.
Remo val and re placement pr ocedur es 4–54 F an/heat sink assembly ✎ T o properly ventilate the computer , allo w at least a 7.6-cm (3-inch) clearance on the left side of the computer . The computer uses an electric fan for v entilation. The fan is controlled b y a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are af fected by high external temperatures, system po wer consumption, power manageme nt/battery conserv ation configurations, battery fast charging, and softw are requirements. Exhaust air is displa ced through the ventilation grill located on the left side of the computer . Before removing the f an/heat sink assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) l. System board (see “System board” on page 4-44 ) Description Spare part number F an/heat sink assembly (includes re placement ther mal material) 496894-001
Remo val and re placement pr ocedur es 4–5 5 Remov e the fan/heat sink assembly: 1. Disconnect the fan cable 1 from the system board. 2. Loosen the four Phillips PM2.0×10.0 capti ve scre ws 2 and the two Phillips PM2.5×5.0 captiv e scre ws 3 that secure the fan/heat sink assembly to the system board. ✎ Due to the adhesi ve quality of the thermal material loca ted between the fan/heat sink assembly and system board components, it may be necessary to mov e the fan/heat sink assembly from side to side to detach the assembly . 3. Remov e the fan/heat sink assembly 4 . ✎ The thermal material must be thoroughly cleaned from the surfaces of the f an/heat sink assembly and the system board each time the fan/heat sink assembly is remo ved: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it. ■ Thermal pads are used on v arious other system board components 5 and 7 , and sections of the heat sink 6 and 8 . Replacement thermal material is included with all fan/heat sink assembly , system board, and processor spare part kits. Re verse this procedure to install the fan/heat sink assembly .
Remo val and re placement pr ocedur es 4–5 6 Processor ✎ The processor spare part kit includes replacement thermal material. Before removing the processor , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unplugging the power cord from the A C outlet and then unplugging the A C adapter from the computer . 4. Remov e the battery (see “Battery” on page 4-8 ). 5. Remov e the follo wing components: a. Optical driv e (see “Optical dri ve” on page 4-9 ) b . Hard driv e (see “Hard dri ve” on page 4-11 ) c. TV tuner module (see “TV tuner module” on page 4-13 ) d. Memory module (see “Memory module” on page 4-15 ) e. WLAN module (see “WLAN module” on page 4-16 ) f. Switch cov er (see “Switch cov er” on page 4-18 ) g. K eyboard co ver (see “K eyboard cov er” on page 4-20 ) h. K eyboard (see “K eyboard” on page 4-24 ) i. Speaker assembly (see “Speak er assembly” on page 4-30 ) j. Display assembly (see “Display assembly” on page 4-31 ) k. T op cover (see “T op cov er” on page 4-38 ) l. System board (see “System board” on page 4-44 ) m. Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-54 ) Description Spare par t number Intel Core2 Duo processor s (12-MB L2 cache, 1066-MHz FSB): ■ QX9300 2.53-GHz processor 500606-001 ■ Q9100 2.26-GHz processor 510398-001 ■ Q9000 2.00-GHz processor 510399-001 Intel Core2 Duo processor s (6-MB L2 cache and 1066-MHz FSB): ■ T9600 2.80-GHz processor 500604-001 ■ T9500 2.53-GHz processor 500603-001 Intel Core2 Duo processor s (3-MB L2 cache and 1066-MHz FSB): ■ T8600 2.40-GHz processor 500601-001 ■ T8400 2.26-GHz processor 500600-001
Remo val and re placement pr ocedur es 4–5 7 Remov e the processor: 1. T urn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor . Re verse this procedure to install the processor .
Setup Uti lit y 5–1 5 Setup Utility The Setup Utility is a R OM-based information and cust omization utility that can be used even when your W indows operating system is not working. The utility reports information about the computer and provid es settings for startup, security , and other preferences. ✎ The fingerprint reader (select models only) does not w ork when accessing the Setup Utility . Starting th e Setup Utility T o start the Setup Utility: 1. T urn on or restart the computer . 2. Before W indows opens and while “Press <F10> to enter setup” is displayed in the lower -left corner of the screen, press f10 . Changing th e language of th e Setup Utility The follo wing procedure explains ho w to change the langua ge of the Setup Utility . If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. T o start the Setup Utility , turn on or restart the computer , and then press f10 while “Press <F10> to enter setup” is displayed in the lo wer-left corner of the screen. 2. Use the arro w ke ys to select System Configuration > Language , and then press enter . 3. Press f5 or f6 (or use the arro w keys) to select a language, and then press enter to select a language. 4. When a confirmation prompt with your pr eference selected is displayed, press enter to sav e your preference. 5. T o set your preferences and exit the Setup Utility , press f10 and then follo w the instructions on the screen. Y our preferences go into effect when the computer restarts in W indows. Nav igating and sel ec ting in the Setup Utilit y Because the Setup Utility is not W indows-based, it does not support the T o uchPad. Na vigation and selection are by ke ystroke. ■ T o choose a menu or a menu item, use the arrow ke ys. ■ T o choose an item in a drop-down list or to toggle a f iel d, for example an Enable/Disable f ield, use either the arro w keys or f5 or f6 . ■ T o select an item, press enter . ■ T o close a text box or return to the menu display , press esc . ■ T o display additional navigation and selection info rmation while the Setup Utility is open, press f1 .
Setup Uti lit y 5–2 Displa y ing s y stem inf ormation The follo wing procedure explains ho w to display system in formation in the Setup Utility . If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, be gin at step 2. 1. T o start the Setup Utility , turn on or restart the computer , and then press f10 while “Press <F10> to enter setup” is displayed in the lo wer-left corner of the screen. 2. Access the system information by using the Main menu. 3. T o exit the Setup Utility without changing any settings, use the arro w ke ys to select Exit > Exit Discarding Changes , and then press enter . (The computer restarts in W indo ws.) Restor ing default setting s in the Setup Utilit y The follo wing procedure explains ho w to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Ut ility is already running, be gin at step 2. 1. T o start the Setup Utility , turn on or restart the computer , and then press f10 while “Press <F10> to enter setup” is displayed in the lo wer-left corner of the screen. 2. Select Exit > Load Setup Defaults , and then press enter . 3. When the Setup Confirmation is displayed, press enter to sav e your preferences. 4. T o set your preferences and exit the Setup Utility , press f10 , and then follo w the instructions on the screen. The Setup Utility default settings are set when you e xit the Setup Utility and go into effect when the computer restarts. ✎ Y our password, security , and language settings are not changed when you restore the factory default settings. Using adv anced Setup Utility features This guide describes the Setup Utility features recommende d for all users. For more information about the Setup Utility features recommended for adv anced users only , refe r to Help and Support, which is accessible only when the computer is in W indows. The Setup Utility features av ailable for advanced users in clude a hard dri ve self-test, a Netw ork Service Boot, and settings for boot order preferences. The “<F12> to boot from LAN” message that is displayed in the lower -left corner of the screen each time the computer is started or restarted in W indows is the prompt for a Network Service Boot. The “Press <F9> to change boot order” message that is displayed in the lo wer- left corner of the screen each time the computer is started or restarted in W indo ws is the prompt to change the boot order .
Setup Uti lit y 5–3 Closing the Setup Utilit y Y ou can close the Setup Utility with or without saving changes. ■ T o close the Setup Utility and save your changes from the current session, use either of the follo wing procedures: ❏ Press f10 , and then follow the instructions on the screen. – or – ❏ If the Setup Utility menus are not visible, press esc to return to the menu display . Then use the arrow k eys to select Exit > Exit Saving Changes , and then press enter . When you use the f10 procedure, you are of fered an option to re turn to the Setup Utility . When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter . ■ T o close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display . Then use the arro w ke ys to select Exit > Exit Discarding Changes , and then press enter . After the Setup Utility closes, the computer restarts in W indows. Setup Utility m enus The menu tables in this section provid e an o vervie w of Setup Utility options. ✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer . Mai n m en u Security menu Select T o do this System inf or mation ■ View and change the s ystem time and date. ■ View identification inf or m ation about the computer. ■ View specification inf or mation about the processor , memory size, system BIOS, and k e yboard controller v ersion (select models only). Select T o do this Administrator pass word Enter , change, or delete an administrator pass word. P ower-On P ass word Enter , change, or delete a pow er-on pass word.
Setup Uti lit y 5–4 S ystem Configur ation menu Diagnostics menu Select T o do this Language Suppor t Change the Setup Utility language. Boot Options Set the f ollowing boot options: ■ f10 and f12 Dela y (sec.)—Set the dela y fo r the f10 and f12 functions of the Setup Utility in inter vals of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot—Enab le/disab le boot from CD-ROM. ■ Flopp y boot—Enable/disab le boot from Flopp y . ■ Internal Networ k Adapter boot—Ena ble/disab le boot from Internal Network Adapter . ■ Boot Order—Set the boot order f or : ❐ USB Flopp y ❐ A T API CD-/D VD-ROM Drive ❐ Hard drive ❐ USB Diskette on K ey ❐ USB Hard drive ❐ Network adapter Button Sound (select models only) Enable/di sab le the Quic k Launch Button tapping sound. Vir tualization T echnology Enable/disab le the processor Vir tualization T echnology . Processor C4 State Enable/disab l e the processor C4 sleep state. Select T o do this Hard Disk Self T est Run a compreh ensiv e self-test on the hard drive . ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Secondar y Hard Disk Self T est (select models only) Run a comprehensive self-test on a secondar y hard drive. Memor y T est Run a diagnostic test on the system memory .
Spe cificat ion s 6–1 6 Specifications Computer specifications Metric U .S. Dimensions Length 28.6 cm 11.26 in Width 43.6 cm 17.17 in Height (front to rear) 3.4 to 4.4 cm 1.34 to 1.73 in W eight 4.0 kg 8.83 lbs Input power Operating v oltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A T emperature Operating (not writing to optica l disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft ✎ Applicable product safety standards specif y thermal limits for plastic surfaces. Th e computer operates well within this range of temperatures.
Spe cificat ion s 6–2 1 8.4 -inc h displa y specifications Metric U .S. Dimensions Height 23.0 cm 9.06 in Width 39.9 cm 15.71 in Diagonal 46.7 cm 18.40 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm F or mat 1920 × 1080 Configuration RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal power consumption 4.0 W Viewing angle ±40° horizontal, 120°/-40° vertical (typical)
Spe cificat ion s 6–3 Hard dr i ve specifications 500-GB* 400-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm W eight 101 g 101 g 101 g Interface type SA T A SA T A SA T A T ransfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security A T A security A T A security A T A secur ity Seek times (typical read, including setting) Single trac k 3 ms 3 ms 3 ms A v erage 13 ms 13 ms 13 ms Maximum 2 4 ms 24 ms 24 ms Logical bloc ks 976,809,728 781,446,402 625,127,124 Disc rotational speed 5400 r pm 5400 r pm 7200 rpm and 5400 r pm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when ref err ing to hard drive stora ge capacity . Actual accessible capacity is less. Actual driv e specifications ma y differ slightly . ✎ Certain restrictions and e xclusions apply. Contact te chnical support for details. (Continued)
Spe cificat ion s 6–4 250-GB* 160-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm W eight 101 g 101 g 101 g Interface type SA T A SA T A SA T A T ransfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security A T A security A T A security A T A secur ity Seek times (typical read, including setting) Single trac k 3 ms 3 ms 3 ms A v erage 13 ms 13 ms 13 ms Maximum 2 4 ms 24 ms 24 ms Logical bloc ks 488,397,168 312,581,808 234,441,648 Disc rotational speed 7200 r pm and 5400 r pm 7200 r pm and 5400 r pm 5400 r pm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when ref err ing to hard drive stora ge capacity . Actual accessible capacity is less. Actual driv e specifications ma y differ slightly . ✎ Certain restrictions and e xclusions apply. Contact te chnical support for details.
Spe cificat ion s 6–5 Blu-ra y R OM D VD±RW SuperMulti DL Dri v e specifications S ystem DMA specifications Applicable disc Read: Write: BD-ROM, BD-R OM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, D VD-ROM, D VD R, D VD R-DL, D VD RW , D VD-R, D VD-R-DL, D VD-RW , D VD-RAM (V er .2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, f orm 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-R W , and CD-TEXT D VD-RAM (V er .2), D V D R, D VD-R, CD-R, and CD-ROM Access time BD D VD Random < 230 ms < 180 ms Cache buff er 4.5 MB Data transfer rate 2X BD-RAM 9 MB/sec 8X D VD 2,400 KB/sec 16X CD-R 2,400 KB/sec 16X CD-R W 2,400 KB/sec Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller ca n use DMA 1, 2, or 5.
Spe cificat ion s 6–6 S ystem memory map specifications S ystem interr upt specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended me mor y (based on memor y installed) (X 1)0000000-FEDFFFFF PCI bus FED00000-FED003FF High pr ecision e vent timer FEE01000-FFFFFFFF PCI bus Hard ware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-ke y or Microsoft Natural K eyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ16 Intel ICH9 F amily USB un iversal host controller 2937 Mobile Intel 4 Series Express Chipset F amily IRQ17 High definition audio controller Intel ICH9 F amily USB univ ersal host controller 2938 Marvell Y ukon 88E8072 PCIE-gigabit Ethernet controller IRQ18 Intel ICH9 F amily USB un iversal host controller 2939 Intel ICH9 F amily USB univ ersal host controller 2936 IRQ19 Intel ICH9 F amily USB2 enhanced controller 293C IRQ20 Intel ICH9 F amily USB2 enhanced controller 293A Intel ICH9 F amily USB univ ersal host controller 2934 IRQ21 Intel ICH9M-E/M SA T A AHCI controller IRQ22 Intel ICH9 F amily USB un iversal host controller 2935 *Def ault configuration; audio possib le configurations are IRQ5 , IRQ7, IRQ9, IRQ10, or none . ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IR Q7, IRQ9, IRQ10, IRQ11, or IRQ15. Ei ther the infrared or the serial port may assert IRQ3 or IRQ4. ✎ For operating systems after Window s 2000, APIC (Advanced programmin g interrupt cont roller) is used.
Spe cificat ion s 6–7 S ystem I/O addr ess specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt controller 028 - 029 Program interrupt controller 02C - 03D Program interrupt controller 02E - 02F Motherboard resources 030 - 031 Program interrupt controller 034 - 035 Program interrupt controller 038 - 039 Program interrupt controller 03C- 03D Program interrupt controller 040 - 043 System timer 04E-04F Motherboard resources 050-053 System timer 060 Standard 101-/102-ke y or Microsoft Natural K eyboard 061 Motherboard resources 062 Microsoft A CPI-compliant embedded controller 063 Motherboard resources 064 Standard 101-/102-ke y or Microsoft Natural K eyboard 065 Motherboard resources 066 Microsoft A CPI-compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071-077 System CMOS/real time clock 080 Motherboard resources 081-091 Direct memory access controller 092 Motherboard resources 093-09F Direct memor y access controller 0A0-0A1 Program interrupt controller 0A4-0A5 Program interrupt controller 0A8-0A9 Program interrupt controller 0A C-0AD Prog ram interrupt controller 0B0-0B1 Program interrupt controller 0B2-0B3 Motherboard resources 0B4- 0B5 Program interrupt controller 0B8-0B9 Program interrupt controller 0BC- 0BD Program interrupt controller (Continued)
Spe cificat ion s 6–8 0C0- 0DF Direct memo r y access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resources 3B0-3BB Mobile Intel 4 Series Express Chipset F amily 3C0-3DF Mobile Intel 4 Seri es Express Chipset F amily 400-47F Motherboard resources 4D0-4D1 Programmab le interrupt controller 500-57F Motherboard resources 1000-1003 Motherboard resources 1010-101F Motherboard resources 2000-20FF Mar vell Y ukon 88E8072 PC I-E Gigabit Ethernet controller 2000-2FFF ICH9 f amily PCI e xpress root por t6-294A 3000-4FFF ICH9 f amily PCI express root port5-2948 5000-6FFF ICH9 f amily PCI e xpress root por t3-2944 7000-701F ICH9M-E/M SA T A AHCI controller 7020-703F ICH9 f amily USB un iversal host controller-2936 7040-705F ICH9 f amily USB un iversal host controller-2935 7060-707F ICH9 f amily USB un iv ersal host controller-2934 7080-709F ICH9 f amily USB un iv ersal host controller-2939 70A0-70BF ICH9 family USB un iversal host controller-2938 70C0-70DF ICH9 family USB un iversal host controller-2937 70E0-70E7 ICH9M-E/M SA T A AHCI controller 70E8-70EF ICH9M-E/M SA T A AHCI controller 70F0-70F7 Mobile Intel 4 Seri es Express Chipset F amily 70F8-70FB ICH9M-E/M SA T A AHCI controller 70FC-70FF ICH9M-E/M SA T A AHCI controller EF80-EF9F Motherboard resources FE00-FE0F Motherboard resources FE80-EF8F Motherboard resources FFFF Motherboard resources I/O address (hex) System function (shipping configuration)
Scr ew list ing 7–1 7 Scre w listing This section provides specif ication and reference inform ation for the screws used in the computer . The scre ws listed in this section are av ailable in the Screw Kit, spare part number 496890-001. Phillips P M2 .5×7 .0 scre w Where used: 1 One scre w that secures the optical dri ve to the computer 2 T wo screws that secure the switch co ver to the computer 3 T wo screws that secure the k eyboard to the computer Color Quantity Length Thread Head diameter Black 34 7.0 mm 2.5 mm 5.0 mm
Scr ew list ing 7–2 Where used: 4 scre ws that secure the display assembly to the computer Where used: 4 scre ws that secure the displa y enclosure to the display assembly
Scr ew list ing 7–3 Where used: 4 scre ws that secure the disp lay hinges to the display panel Where used: 12 scre ws that secure the top cover to the base enclosure
Scr ew list ing 7–4 Where used: 2 scre ws that secure the t op cover to the base enclosure Where used: 3 scre ws that secure the syst em board to the base enclosure
Scr ew list ing 7–5 Phillips P M2 . 0×4. 0 screw Where used: 2 scre ws that secure the optical drive brack et to the optical dri ve Where used: 1 T wo screws that secure the TV tuner module to the system board 2 T wo screws that secure the WLAN module to the system board Color Quantity Length Thread Head diameter Black 41 4.0 mm 2.0 mm 4.5 mm
Scr ew list ing 7–6 Where used: 4 scre ws that secure the switch cover to the computer Where used: One scre w that secures the powe r button board to the top co v er
Scr ew list ing 7–7 Where used: 1 One scre w that secures the Bluetooth module to the top cov er 2 Four scre ws that secure the keyboard to the computer 3 One scre w that secures the sp eaker assembly to the computer Where used: 2 scre ws that secure the wireless ante nna transceiv ers to the display enclosure Where used: One scre w that secures the webcam/mic rophone module to the display panel
Scr ew list ing 7–8 Where used: 4 scre ws that secure the displa y hinge cover to the display panel Where used: 4 scre ws that secure the disp lay hinges to the display panel Where used: 7 scre ws that secure the t op cover to the base enclosure
Scr ew list ing 7–9 Where used: One scre w that secures the T ouchPad on/of f button board to the top cov er Where used: 2 scre ws that secure the fan to the base enclosure
Scr ew list ing 7–1 0 Where used: 1 One scre w that secures the audio/infrared board to the base enclosure 2 One scre w that secures the USB board to the base enclosure Where used: One scre w that secures the power connect or cable bracket to the base enclosure
Scr ew list ing 7–1 1 Phillips P M2 .5×6 . 0 captiv e scre w Where used: 1 Fi ve capti v e scre ws that secure the hard dri ve co ver to the computer (scre ws are secured b y C clips) 2 One capti ve scre w that secures the WLAN module compar tment cov er to the computer (scre w is secured by a C clip) Color Quantity Length Thread Head diameter Black 6 6.0 mm 2.5 mm 5.0 mm
Scr ew list ing 7–1 2 Phillips P M3 . 0×4. 0 scre w Where used: 4 scre ws that secure the hard drive left and right brackets to the hard dri ve Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm
Scr ew list ing 7–1 3 Phillips P M 2. 5×5 . 0 br oadhead sc re w Where used: 3 scre ws that secure the subwoofer to the base enclosure Color Quantity Length Thread Head diameter Silver 3 5.0 mm 2.5 mm 8.0 mm
Scr ew list ing 7–1 4 Phillips P M 2. 5×1 1 . 0 capti ve scre w Where used: 4 capti ve scre ws that secure the fan/heat sink asse mbly to the system board (scre ws are secured by O rings) Color Quantity Length Thread Head diameter Silver 4 11.0 mm 2.5 mm 6.0 mm
Scr ew list ing 7–1 5 Phillips P M 2. 5×5 . 0 capti ve scre w Where used: 2 capti ve scre ws that secure the fan/heat sink asse mbly to the system board (scre ws are secured by O rings) Color Quantity Length Thread Head diameter Silver 2 5.0 mm 2.5 mm 5.0 mm
Back up and reco v ery 8–1 8 Bac k up and r eco v ery Reco vering s ystem inf ormation Recov ery after a system failure is as complete as your most current backup. HP recommends that you create recov ery discs immediately after software setup. As you a dd ne w software and data f iles, you should continue to back up your system on a regular basis to maintain a reasonably current backup. T ools provided by the operating system and Recov ery Manager software are designed to help you with the follo wing tasks for safeguarding your information a nd restoring it in case of a system f ailure: ■ Creating a set of recov ery discs (Recov ery Manager soft ware feature). Reco ve ry discs are used to start up (boot) your computer and restore the operating system a nd software programs to factory settings in case of system failure or instability . ■ Backing up your information regularly to protect your important system f iles. ■ Creating system restore points (operating system feat ure). System restore points allo w you to re verse undesirable changes to your computer by re storing the computer to an earlier state. ■ Recov ering a program or dri ver (Reco very Manager soft w are feature). This feature helps you reinstall a program or dri ver without performing a full system reco very . ■ Performing a full system recov ery (Recov ery Manager software feature). W ith Recov ery Manager , you can recov er your full factory image if you e xperience system failure or instability . Reco very Manager w orks from a dedicated recov ery partition (select models only) on the hard driv e or from recovery discs you create. If your computer includes a solid-state dri ve (SSD), you may not ha ve a reco very partition. Reco very discs ha v e been included for computers that do not hav e a partiti on. Use these discs to reco ver your operating system and software. T o check for the presence of a recovery partition, select S tart > Computer . If the partition is present, an HP Recov ery dri ve is listed in the Hard Disk Dri ves section of the windo w . Creating r eco very discs ✎ HP recommends that you create recov ery discs to be sure that you can restore your system to its original factory state if you experience serious system f ailure or instability . Create these discs after setting up the computer for the first time. ✎ Handle these discs carefully and keep them in a safe pla ce. The software allo ws the creation of only one set of recov ery discs. Note the follo wing guidelines before creating recov ery discs: ■ Y ou will need high quality D VD-R, DL D VD-R, D V D R, DL DVD R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately . D V Ds and BDs hav e a much higher capacity than CDs. If you use CDs, up to 20 discs may be required , whereas only a fe w D V Ds or BDs are required. ✎ Read-write discs, such as CD-RW, DVD±RW, DL DVD± RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the Recovery Manager software. ■ The computer must be connected to A C power during this process. ■ Only one set of recov ery discs can be created per computer .
Back up and reco v ery 8–2 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve fi nished creating the recov ery discs. The next time you open Recov ery Manager , you will be prompted to continue the disc creation process. T o create a set of recovery discs: 1. Select S tart > All Programs > Recovery Manager > Recovery Manager . Recov ery Manager opens. 2. Click Advanced Options. ✎ If you are operating the computer on battery power, you wi ll be prompted to connect to AC power before you can go to the next step. 3. Click Recovery disc creation , and then click Next. 4. Follo w the on-screen instructions. Bac king up y our inf ormation Wh en to ba c k u p ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Back up sugge sti ons ■ Create a set of recov ery discs using Recov ery Manager . ■ Create system restore points using the W indo w System Restore feature, and periodically copy them to disc. ■ Store personal files in the Documents folder and back up this folder periodically . ■ Back up templates stored in their associated programs. ■ Sav e customized settings in a windo w , toolbar , or menu bar by taking a screen shot of your settings. The screen shot can be a time sav er if you ha ve to reset your preferences. T o copy the screen and paste it into a wo rd-processing document, follo w these steps: a. Display the screen. b . Copy the screen: T o copy only the activ e windo w , press alt fn prt sc . T o copy the entire screen, press fn prt sc . c. Open a word-processing document, and then select Edit > Paste .
Back up and reco v ery 8–3 Using s y stem rest ore points When you back up your system, you are creating a system re store point. A system restore point allows you to sa ve and name a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recover back to that point if you want to re v erse subsequent changes made to your system. ✎ Recov ering to an earlier restore point does not af fect data files sa ved or e-mails created since the last restore point. Y ou also can create additional restore points to provid e increased protection for your system files and settings. When to create r estore points ■ Before you add or extensi vely modify software or hardware ■ Periodically , whene ver the system is performing optimally ✎ If you revert to a restore point and then chan ge your mind, you can reverse the restoration. Create a s ystem r estore point 1. Select S tart > Control Panel > System and Maintenance > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab . 4. Under Automatic restor e points , select the disk for which you want to create a restore point. 5. Click Create. The System Protection windo w opens. 6. Follo w the on-screen instructions. Restor e to a pr e vious date and time T o revert to a restore point (created at a pre vious date and time), when the computer was functioning optimally , follo w these steps: 1. Select S tart > Control Panel > System and Maintenance > System . 2. In the left pane, click System protection . 3. Click the System Protection tab . 4. Click the System Restore button, and then click Next . The System Restore windo w opens. 5. Follo w the on-screen instructions.
Back up and reco v ery 8–4 P erfor ming a reco very ✎ Y ou can recover only f iles that you hav e pre viously ba cked up. HP recommends that you use Reco very Manager to create an entire dri ve backup as soon as you set up your computer . Recov ery Manager software allo ws you to repair or re store the system if you e xperience system failure or instability . Recov ery Manager works from reco very discs that you create or from a dedicated reco very partition (select models only) on the hard dri ve. Ho wever , if your computer includes a solid-st ate dri ve (SSD), you may not hav e a reco very partition. If that is the case, reco very di scs ha ve been included with your computer . Use these discs to recov er your operating system and software. ✎ W indows has its o wn built-in repair features, such as System Restore and dri ver roll-back capabilities. If you hav e not already tried these features, try them before using Recov e ry Manager . ✎ Recov ery Manager recov ers only software that w as preinsta lled at the factory . Softw are not provided with this computer must be do wnloaded from the manufacturer's W e b site or reinstalled from the disc provided by the manufacturer . Rec overin g from t h e rec over y di sc s T o restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first reco very disc into th e optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Reco v ering fr om the dedicated reco very partition (selec t mode ls only ) ✎ If your computer includes a solid-state dri ve (SSD), you ma y not ha ve a reco very partition. Y ou will not be able to recov er using this procedure. Recov ery discs ha ve been included for computers that do not ha ve a partition. Use these discs to recov er your operating system and software. On some models, you can perform a recov ery from the part ition on the hard dri ve from either the Start b utton or f11 . This restores the computer to its factory condition. T o restore the system from the partition, follow these steps: 1. Access Recov ery Manager in either of the follo wing ways: ❏ Select S tart > All Programs > Recovery Manager > Recovery Manager . – or – ❏ Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager . Recov ery Manager opens. 2. Click Advanced Options. 3. Click System recovery , and then click Next . 4. Follo w the on-screen instructions.
Connec tor pin as signments 9–1 9 Connec tor pin assignments 13 9 4 Audio -in (microphone) Pin Signal 1 TPB- 2 TPB 3T P A - 4T P A Pin Signal 1 A udio signal in 2 A udio signal in 3G r o u n d
Connec tor pin as signments 9–2 Audio-out (h eadphone) External monitor Pin Signal 1 A udio out, left channel 2 A udio out, right channel 3G r o u n d Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Hor izontal sync 14 V er tical sync 15 DDC 2B clock
Connec tor pin as signments 9–3 HDM I Pin Signal 1 T ransition minimized diff erential signal (TDMS) data 2 2 TDMS data 2 shield 3 TDMS data 2- 4 TDMS data 1 5 TDMS data 1 shield 6 TDMS data 1 shield 7 TDMS data 0 8 TDMS data 0 shield 9 TDMS data 0- 10 TDMS clock 11 TDMS data clock shield 12 TDMS data clock- 13 Consumer electronics control 14 Not connected 15 Display data channel (DDC) cloc k 16 DDC data 17 Ground 18 5V P ow er 19 Hot plug detect
Connec tor pin as signments 9–4 RJ- 45 (network) Univ ersal Serial Bus Pin Signal 1T r a n s m i t 2T r a n s m i t - 3R e c e i v e 4 Unused 5 Unused 6R e c e i v e - 7 Unused 8 Unused Pin Signal 1 5 V D C 2D a t a 3 Data 4G r o u n d
P ower c ord s e t req u i rem e n t s 10 – 1 10 P o w er cor d set r equir ements The wide range input feature of the co mputer permits it to operate from any line voltage from 100 to 120 v olts AC or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Po wer cord sets for use in other countries and regions mu st meet the requirements of the country or re gion where the computer is used. Requir ements f or all countries and r egions The requirements listed belo w are appl icable to all countries and regions: ■ The length of the po wer cord set must be at leas t 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptabl e accredited agenc y responsible for e v aluation in the country or region where the po wer cord set will be used. ■ The po wer cord sets must hav e a minimum current capac ity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by the power sy stem of each country or re gion. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer .
P ower c ord s e t req u i rem e n t s 10 – 2 Requir ements f or specific countries and r egions Country/region Accredited agency Applicable note number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norwa y NEMKO 1 The P eople’s Republic of China CCC 5 South K orea EK 4 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The fle xible cord must be T ype HO5VV -F , 3-conductor , 1.0-mm ² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cert ification mark of the agency responsible f or e valuation in the country or region where it will be used. 2. The fle xible cord must be T ype SPT -3 or equivalent, No . 18 A W G, 3-conductor . The wall plug m u st be a two-pole g rounding type with a NEMA 5-15P (15 A, 125 V) or NE MA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , flexible cord, and w all plug must bear a “T” ma rk and registration number in accordance with the Japan ese Dentori Law . The flexib le cord must be T ype VCT or VCTF , 3-conductor , 1.00-mm² conductor size . The wall plug m ust be a two-pole grounding type with a J a panese Industrial Standard C83 03 (7 A, 125 V) configuration. 4. The fle xible cord must be T ype R VV , 3-conductor , 0.75-mm² conductor size . P ower cord set fi ttings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible f or e valuation in the country or region where it will be used. 5. The fle xible cord must be T ype VCTF , 3- conductor , 0.75-mm² conductor size . P ower co rd set fittings (appli ance coupler and w al l plug) must bear the cert ification mark of the agency responsible f or e valuation in the country or region where it will be used.
Recycl i ng 11 – 1 11 Rec yc li n g Batter y When a battery has reached the end of its useful life, do not dispose of th e battery in general household waste. Follo w the local laws and regulations in your area for computer battery disposal. Displa y Å WA R N I N G : The bac klight cont ains mer cury . Ca ution mu st be e xer ci sed w hen remo v ing and handling the backligh t to av o id damaging this component and cau sing expo sur e to the mer cury . Ä CAUT ION: The pr ocedur es in this chapter can r e sult in damage to display compone nts. T he only com ponents intended f or r ecy cling pur pose s are the li quid c rys tal displa y (L CD) panel and the backlight . When you r emov e these compo nents, handle them car ef ully . ✎ Materials disposal . This HP product contains mercury in the ba cklight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of en vironmental considerations. For disposal or rec ycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) W eb site at http://www.eiae.org . This section provides disassembly instructions for the display assembly . The di splay assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ The procedures provided in this chapter are general disa ssembly instructions. Specif ic details, such as scre w sizes, quantities, and locations, and component shapes and sizes, can v ary from one computer model to another .
Recycl i ng 11 – 2 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w cov ers 1 and scre ws 2 that secure the display b ezel to the display assembly . 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 .
Recycl i ng 11 – 3 4. Disconnect all display panel cables 1 from the display in verter and remove the in verter 2 . 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly upside down. 8. Remov e all scre ws that secure the di splay panel frame to the display panel.
Recycl i ng 11 – 4 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it outward. 13. Remov e the backlight cov er . 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Recycl i ng 11 – 5 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Å WA R N I N G : The backlight contai ns mercury . Exerc ise caution when remo ving and handling the backli ght to a vo id damaging this component and ca using e xposur e to the mer cury . 18. Remov e the backlight from the backlight frame.
Recycl i ng 11 – 6 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24. Recycle the LCD panel and backlight.
Index Index–1 Inde x 1394 port connector pinout 9–1 location 2–8 A AC adapter, spare part numbers 3–10, 3–11, 3–14 administrator password 5–3 advanced Setup Utility features 5–2 antennae disconnecting 4–17 locations 2–1 removal 4–33 spare part number 4–33 audio product description 1–3 audio/infrared board removal 4–50 spare part number 3–4, 3–13, 4–50 audio-in jack connector pinout 9–1 location 2–7 audio-out jack connector pinout 9–2 location 2–7 B backup and recovery 8–1 base enclosure, spare part number 3–4, 3–13 bass scroll zone 2–3 battery removal 4–8 spare part numbers 3–6, 3–13, 4–8 battery bay 2–9 battery light 2–5 battery release latch 2–9 Bluetooth module removal 4–23 spare part number 3–3, 3–12, 4–23 Bluetooth module cable removal 4–28 spare part number 3–3, 3–12, 4–28 Blu-ray ROM DVD±RW SuperMulti DL Drive precautions 4–2 removal 4–9 spare part numbers 3–6, 3–14, 4–9 specifications 6–5 boot options 5–4 boot order 5–4 bottom components 2–9 button components 2–2 button sound 5–4 buttons media 2–2 next/fast forward 2–2 optical drive 2–2 play/pause 2–2 power 2–2 previous/rewind 2–2 stop 2–2 TouchPad 2–6 TouchPad on/off 2–6 treble/bass 2–3 volume mute 2–2 wireless 2–3 C Cable Kit spare part number 3–4, 3–13 caps lock light 2–5 changing the Setup Utility language 5–1 chipset product description 1–1 closing the Setup Utility 5–3 CMOS clearing 4–5 components bottom 2–9 buttons 2–2 display 2–1 fingerprint reader 2–2 front 2–7 keys 2–4 left-side 2–8 lights 2–5 pointing device 2–6 rear 2–8 right-side 2–7 speakers 2–2 top 2–1 computer feet removal 4–7 spare part number 3–4, 3–13 computer specifications 6–1
Inde x Inde x–2 connector pinout 1394 port 9–1 audio-in jack 9–1 audio-out jack 9–2 external monitor port 9–2 HDMI port 9–3 headphone jack 9–2 microphone jack 9–1 monitor port 9–2 network jack 9–4 RJ-45 jack 9–4 USB port 9–4 D Diagnostics menu, Setup Utility 5–4 Digital Media Slot 2–7 Digital Media Slot light 2–7 diskette drive, precautions 4–2 display assembly removal 4–31 spare part number 3–3, 3–13, 4–31 Display Cable Kit, spare part number 3–7, 3–12, 4–33 display components illustrated 2–1 recycling 11–1 spare part numbers 3–7 display enclosure removal 4–32 spare part number 3–7, 3–12, 4–33 display hinge removal 4–36 spare part number 3–7, 3–12, 4–37 display hinge bracket, removal 4–36 display hinge cover removal 4–34 spare part number 3–7, 3–12, 4–34 Display Hinge Kit, spare part number 3–7, 3–12, 4–37 display inverter removal 4–36, 11–3 spare part number 3–7, 3–13, 4–36 display panel cable removal 4–35 spare part number 4–35 display panel product description 1–1 display switch 2–1 displaying system information 5–2 docking product description 1–4 drive light 2–5 drives, boot order 5–4 E electrostatic discharge 4–2 eSATA/USB port 2–8 esc key 2–4 Ethernet product description 1–3 expansion port 3 2–8 ExpressCard slot 2–8 ExpressCard slot bezel, illustrated 3–9 external media card product description 1–3 external monitor port connector pinout 9–2 location 2–8 F fan removal 4–47 spare part number 3–4, 3–14, 4–47 fan/heat sink assembly removal 4–54 spare part number 3–14, 4–54 spare part numbers 3–4, 3–13 feet removal 4–7 spare part number 3–4, 3–13 fingerprint reader 2–3, 5–1 fn key 2–4 front components 2–7 function keys 2–4 G graphics product description 1–1 grounding guidelines 4–2 H hard drive precautions 4–2 product description 1–2 removal 4–11 spare part numbers 3–5, 3–8, 3–13, 3–14, 4–11 hard drive bay 2–9 hard drive bracket, removal 4–12 hard drive cover illustrated 3–9 removal 4–11 hard drive self test 5–4 HDMI port connector pinout 9–3 location 2–8 headphone jack connector pinout 9–2 location 2–7 headset, spare part number 3–10, 3–11 I infrared lens 2–7 integrated numeric keypad keys 2–4 J jacks audio-in 2–7 audio-out 2–7
Index Index–3 headphone 2–7 microphone 2–7 network 2–8 RJ-45 2–8 TV antenna/cable 2–7 K key components 2–4 keyboard product description 1–4 removal 4–24 spare part numbers 3–3, 3–12, 3–13, 3–14, 4–24 keyboard cover removal 4–20 spare part number 3–3, 3–13, 4–20 keys esc 2–4 fn 2–4 function 2–4 integrated numeric keypad 2–4 Windows applications 2–4 Windows logo 2–4 L language support 5–4 LED board cable, removal 4–29 left-side components 2–8 light components 2–5 lights battery 2–5 caps lock 2–5 Digital Media Slot 2–7 drive 2–5 num lock 2–5 optical drive 2–7 power 2–5 TouchPad 2–6 treble/bass down 2–5 treble/bass up 2–5 volume down 2–5 volume mute 2–5 volume up 2–5 wireless 2–5 M Main menu, Setup Utility 5–3 mass storage devices illustrated 3–8 spare part numbers 3–8 media button 2–2 memory module removal 4–15 spare part numbers 3–5, 3–13, 3–14, 4–15 memory product description 1–1 microphone locations 2–1 product description 1–2 microphone jack connector pinout 9–1 location 2–7 miscellaneous parts, spare part numbers 3–10 model name 3–1, 4–6 modem product description 1–3 monitor port connector pinout 9–2 location 2–8 mouse, spare part number 3–10, 3–11 N navigating in the Setup Utility 5–1 network jack connector pinout 9–4 location 2–8 next/fast forward button 2–2 num lock light 2–5 O operating system product description 1–4 optical drive location 2–7 precautions 4–2 product description 1–2 removal 4–9 spare part numbers 3–6, 3–8, 3–14, 4–9 specifications 6–5 optical drive bracket, removal 4–10 optical drive button 2–2 optical drive light 2–7 P packaging and transporting guidelines 4–3 password clearing 4–5 passwords 5–3 plastic parts 4–1 Plastics Kit contents 3–9 spare part number 3–3, 3–9, 3–13 play/pause button 2–2 pointing device illustrated 2–6 product description 1–4 ports 1394 2–8 eSATA/USB 2–8 expansion 3 2–8 external monitor 2–8 HDMI 2–8 monitor 2–8 USB 2–7, 2–8
Inde x Inde x–4 ports product description 1–4 power button 2–2 power button board removal 4–22 spare part number 3–3, 3–13, 4–22 power button board cable, removal 4–27 power connector 2–7 power connector cable removal 4–52 power cord set requirements 10–1 spare part numbers 3–10, 3–12 power light 2–5 power requirements product description 1–4 power-on password 5–3 previous/rewind button 2–2 processor product description 1–1 removal 4–56 spare part numbers 3–4, 3–13, 3–14, 4–56 product description audio 1–3 chipset 1–1 display panel 1–1 docking 1–4 Ethernet 1–3 external media card 1–3 graphics 1–1 hard drive 1–2 keyboard 1–4 memory 1–1 microphone 1–2 modem 1–3 operating system 1–4 optical drive 1–2 pointing device 1–4 ports 1–4 power requirements 1–4 processor 1–1 security 1–4 serviceability 1–4 TV tuner 1–3 webcam 1–3 wireless 1–3 product name 1–1, 3–1, 4–6 R rear components 2–8 recovery discs, creating 8–1 recycling battery 11–1 display components 11–1 remote control, spare part numbers 3–10, 3–11 restore points 8–3 restoring default settings in the Setup Utility 5–2 right-side components 2–7 RJ-45 jack connector pinout 9–4 location 2–8 RTC battery removal 4–14 spare part number 3–5, 3–11, 4–14 Rubber Feet Kit, spare part number 3–4, 3–13 S Screw Kit contents 3–10 spare part number 3–10, 3–13 screw listing 7–1 secondary hard drive self test 5–4 security cable slot 2–8 Security menu, Setup Utility 5–3 security product description 1–4 selecting in the Setup Utility 5–1 sequential part number listing 3–11 serial number 4–6 service considerations 4–1 service tag 3–1, 4–6 serviceability product description 1–4 Setup Utility changing the language 5–1 closing 5–3 Diagnostics menu 5–4 displaying system information 5–3 Main menu 5–3 navigating and selecting 5–1 restoring default settings 5–2 Security menu 5–3 starting 5–1 System Configuration menu 5–4 using 5–1 using advanced features 5–2 speaker assembly removal 4–30 spare part number 3–4, 3–13, 4–30 speakers 2–2 specifications Blu-ray ROM DVD±RW SuperMulti DL Drive 6–5 computer 6–1 display assembly 6–2 optical drive 6–5 system DMA 6–5 system I/O address 6–7 system interrupt 6–6 system memory map 6–6 static-shielding materials 4–3 stop button 2–2
Index Index–5 subwoofer location 2–9 removal 4–48 spare part number 3–4, 3–13, 4–48 switch cover removal 4–18 spare part number 3–3, 3–13, 4–18 system board removal 4–44 spare part numbers 3–4, 3–12, 3–14, 4–44 System Configuration menu, Setup Utility 5–4 system DMA specifications 6–5 system I/O address specifications 6–7 system information 5–3 backing up 8–2 performing a recovery 8–4 recovering 8–1 system interrupt specifications 6–6 system memory map specifications 6–6 T tools required 4–1 top components 2–1 top cover removal 4–38 spare part number 3–4, 3–13, 4–38 TouchPad 2–6 TouchPad button 2–6 TouchPad light 2–6 TouchPad on/off button 2–6 TouchPad on/off button board removal 4–42 spare part number 3–4, 3–13, 4–42 TouchPad scroll zone 2–6 treble scroll zone 2–3 treble/bass button 2–3 treble/bass down light 2–5 treble/bass up light 2–5 TV antenna/cable jack 2–7 TV tuner external antenna cable, spare part numbers 3–6 , 3–11 TV tuner module removal 4–13 spare part numbers 3–6, 3–11, 4–13 TV tuner module cable, removal 4–53 TV tuner product description 1–3 U Universal Serial Bus (USB) board removal 4–51 spare part number 3–4, 3–13, 4–51 Universal Serial Bus (USB) port connector pinout 9–4 location 2–7, 2–8 unknown password 4–5 V vent 2–8, 2–9 volume down light 2–5 volume mute button 2–2 volume mute light 2–5 volume scroll zone 2–3 volume up light 2–5 W warranty period 3–1, 4–6 webcam location 2–1 product description 1–3 webcam light 2–1 webcam/microphone module removal 4–34 spare part number 3–7, 3–13, 4–34 webcam/microphone module cable, removal 4–35 Windows applications key 2–4 Windows logo key 2–4 wireless antennae disconnecting 4–17 locations 2–1 removal 4–33 spare part number 4–33 wireless button 2–3 wireless light 2–5 wireless product description 1–3 WLAN module removal 4–16 spare part numbers 3–6, 3–11, 4–16 WLAN module compartment 2–9 WLAN module compartment cover illustrated 3–9 removal 4–17