HP L5006tm User Manual
Use r Guide HP L5 006tm 15â T ouc hs c r een Monit or Doc ument P art Number: 419 9 9 8-001 May 2006 This guide provides information on setting up the monitor , installing dri vers, using the on-screen display menu, troubleshooting and technical specif ications. Enhanced for Accessibility
© Copyright 2006 He wlett-P ackard Dev elopment Company , L.P . The information contained herein is subject to change without notice. Microsoft, MS-DOS, W indows, and W indows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated. Elo T ouchSystems, IntelliT ouch and T ouchT ools are trademarks of T yco Electronics Corporation. The only warranties for HP products and services are set forth in the express w arranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright. No part of this documen t may be photocopied, reproduced, or translated to another language without the prior written consent of He wlett-Packard Compan y . à à W ARN IN G: T e xt set off in this manner indi cates that f ailur e to fo llo w dir ectio ns could r esult in bodily har m or los s of life . CA UTION: T ext s et off in this manner indi cates that f ailur e to f ollo w dir ecti ons could r esult in dam age to eq uipment or lo ss of info rmati on . User Gu ide HP L5 006tm 15â T ouchsc r een Monitor F irst E dition (Ma y 2006) Document P a rt N umber: 4199 98-001
User G uid e ii i Cont e nts 1 Product Features 2 Safety and Maintenance Guidelines Important Safety Information . . . . . . . . . . . . . . . . . . . . . . 2â1 Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 2â2 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 2â3 Shipping the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 2â4 3 Setting Up the Monitor Identifying Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 3â1 Connecting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 3â2 Installing the Touch Driver Software . . . . . . . . . . . . . . . . 3â3 Downloading Drivers from the Web . . . . . . . . . . . . . 3â3 Installing Drivers from the CD . . . . . . . . . . . . . . . . . 3â4 Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . 3â4 Mounting the Monitor to a Desktop . . . . . . . . . . . . . . . . . 3â5 Tilting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3â6 Locating the Rating Labels . . . . . . . . . . . . . . . . . . . . . . . 3â7 4 Operating the Monitor Installing the Monitor Driver . . . . . . . . . . . . . . . . . . . . . . 4â1 The Information File . . . . . . . . . . . . . . . . . . . . . . . . . 4â1 The Image Color Matching File . . . . . . . . . . . . . . . . 4â2 Installing the .INF and .ICM Files . . . . . . . . . . . . . . . . . . 4â2 Installing from the CD . . . . . . . . . . . . . . . . . . . . . . . . 4â2 Downloading from the Worldwide Web . . . . . . . . . . 4â3
Cont en ts Adjusting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â3 Identifying Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . 4â4 Using the On-Screen Display . . . . . . . . . . . . . . . . . . . . . . 4â4 OSD Menu Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â5 Identifying Monitor Conditions . . . . . . . . . . . . . . . . . . . . 4â7 Power Management System . . . . . . . . . . . . . . . . . . . . . . . 4â8 A Troubleshooting Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . Aâ1 Touchscreen Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aâ2 Using the Worldwide Web . . . . . . . . . . . . . . . . . . . . . . . . Aâ7 Preparing to call Technical Support . . . . . . . . . . . . . . . . . Aâ7 B Technical Specifications HP L5006tm Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . Bâ1 IntelliTouch Surface Wave Technology . . . . . . . . . . . . . Bâ3 Recognizing Preset Display Resolutions . . . . . . . . . . . . . Bâ5 Entering User Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ6 C Agency Regulatory Notices Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ1 Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Declaration of Conformity for Products Marked with the FCC Logo (United States Only) . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Materials Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ3 Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ3 Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ3 Power Cord Set Requirements . . . . . . . . . . . . . . . . . . . . . Câ3 D Native Resolution Use r Guide i v
1 Pr oduc t Feature s The 15-inch flat panel monitor has an acti ve matrix thin-f ilm transistor (TFT) liquid crystal display (LCD) to provide superior display performance. The monitor features include: â Maximum resolution of XGA 1024 x 768. Compatible with VGA, SV GA and XGA (non-interlace) color video cards. â Integrated IntelliT ouch touchscreen technology from the Elo T ouchSystems di vision of T yco Electronics Corporation. â Sealed touchscreen responds to touch with f inger or glov ed hand. â T ilt adjustment capability . â USB and Serial touch cables provided. â Po wer and video cables provided. â V ideo input supports analog signal inputs. â Plug and play capability if supported by your system. â On-Screen Display (OSD) adjustments in English, French, German, Japanese, and Spanish for ease of set-up and screen optimization. â Software and documentation CD that includes the Elo T ouchSystems IntelliT ouch software, HP monitor dri v er software and product documentation. â Detachable stand for wall mounting application. Use r Guide 1â1
Pr oduct F eature s â Compliant with Swedish MPR II 1990 regulated specif ications. 1â2 Use r Guide
à à t t à 2 Safet y an d Main ten an ce G ui delin es Impor tant S af et y Infor ma tion A po wer cord is included with your monitor . If another cord is used, use only a po wer source and connection appropriate for this monitor . F or information on the correct power cord set to use with your monitor , refer to the âPo wer Cord Set Requirementsâ section in Appendix C. W ARN IN G: T o r educe the risk o f electr ic shoc k or damage to y our equipment , do not disable the po we r cor d gr ounding featur e . This equipment is de signed to be connecte d to a gr ounded (earthed) po w er outlet that is easil y accessible t o the oper ator . The gr ounding plug is an important saf ety featur e . W ARN IN G: F o r y our saf ety , be sure that the po we r outlet y ou plug he po w er cor d into is easil y acce ssible and located a s clo se to the equipment as po ssible . When y ou need to disconnect the po wer to he equipment , unplug the pow er cord f r om the po w er outlet b y gr asp ing the plug fir ml y . Nev er pull on the cor d. W ARN IN G: T o r educe the r isk of se ri ous inj ury , read the Saf ety an d Comf or t Guide . It descr ibes pr oper wo rkst ation , setu p , postur e, and health and w ork ha bits f or comput er user s and pr o v ides importan t electr ic al and mechani cal safety inf ormati on . This gui de is located on the W eb at http://ww w .hp .com/er go and/or on the docume ntation CD if one is included w ith the produc t . Use r Guide 2â1
à Saf ety and Maintenance Guidelines CA UTION: F or the pr otec tion of y our monitor , as well as y our computer , connect all po w er cor d s f or y our compute r and its per ipher al de vi ces (suc h as a monitor , pr inter , scanner ) to some f orm of sur ge pr otecti on dev ice such as a po w er str ip or Uninter ru ptible P ow er Supply (UP S). Not all pow er s trip s pr ov ide sur ge pr otectio n; the po w er str ips mu st be spec ifi cally labe led as hav ing this ab ility . Use a po wer s tri p who se manuf actur er offer s a Damage Replace ment P olicy s o y ou can r eplace y our equipment if sur ge protec tion f ails. Main tenan ce G uid elines T o enhance the performance and e xtend the life of your monitor: â Do not open your monitor cabinet or attempt to service this product yourself. Adjust only those controls that are cov ered in the operating instructions. If your monitor is not operating properly or has been dropped or damaged, contact your HP authorized dealer , reseller , or service pro vider . â Use only a po wer source and connection appropriate for this monitor , as indicated on the label/back plate of the monitor . â Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the po wer label to determine the ampere rating (AMPS or A) for each de vice. â Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug f irmly and pulling it from the outlet. Ne ver disconnect the monitor b y pulling the cord. â T urn your monitor of f when not in use. Y ou can substantially increase the life expectanc y of your monitor by using a screen sa ver program and turning of f the monitor when not in use. 2â2 User Gui de
à Saf ety and Maintenance Guidelines â Slots and openings in the cabinet are provided for v entilation. These openings must not be blocked or co vered. Ne ver push objects of any kind into cabinet slots or other openings. â Do not drop your monitor or place it on an unstable surface. â Do not allo w an ything to rest on the po wer cord. Do not w alk on the cord. â K eep your monitor in a well-ventilated area, a way from excessi ve light, heat or moisture. â When removing the monitor base, you must lay the monitor face do wn on a soft area to prev ent it from getting scratched, defaced, or brok en. C leanin g t he Monitor 1. T urn of f the monitor and the computer . 2. Unplug the monitor from the wall outlet. 3. T o clean the display unit cabinet, use a cloth lightly dampened with a mild deter gent. 4. Clean the touchcreen with window or glass cleaner . Put the cleaner on the cloth and wipe the touchscreen. Ne ver apply the cleaner directly to the touchscreen. CA UTION: When cleaning the to uchsc r een: â Do not us e alcohol (meth y l, e thy l or isoprop yl) or an y str ong dissol v ent . Do not us e thinner or benz ene , abr asi v e cleaner s or compressed a ir . â A v oi d getting liquids insi de the touc hmonitor . If liqui d does get inside , have a qualif ied serv ice tec hni c ian c heck it be fo r e y ou po w er it on again . â Do not w i pe the sc r een w ith a c loth or sponge that could s cr atch the surface . Use r Guide 2â3
Saf ety and Maintenance Guidelines Shipp ing t h e Monitor K eep the original packing box in a storage area. Y ou may need it later if you mov e or ship your monitor . 2â4 Use r Guide
3 Set tin g Up t he Monitor T o set up the monitor , ensure that the power is turned of f to the monitor , computer system, and other attached devices, then follo w the instructions. Id entif ying Rear Connec tors Connec tor Function 1 A C P ow er Connec ts the A C pow er cor d to the monit or . 2 USB Connec ts the touchs cr een U SB cable to the monitor . 3 Ser ial Connec ts the touc hsc r een ser ial cable t o the monitor . 4 VG A Co nnects the v ideo cable t o the monitor . Use r Guide 3â1
Setting Up the Monitor Conn ec ting t h e Monitor 1. Place the monitor in a con venient, well-v entilated location near the computer . Ã W ARN IN G: T o r educe the risk o f electr ic shoc k or damage to y our equipment: â Do not disa ble the po w er cor d gr ounding plug . The gr ounding plug is an important saf ety featur e . â P lug the po w er cor d into a gr ounded (earthed) electr i cal outlet that is easil y accessible at all time s. â Disconnect po wer f r om the monitor b y unplugging the po wer cor d fr om the electr ical o utlet . â Do not place an ything on po w er cor ds or cables . Ar r ange them so th at no o ne may a ccide nt al ly s te p o n or trip over th em. Do no t pull on a cor d or cable . When un plugging fr om the elec tri cal outlet , gra sp the cor d b y the plug . 2. Connect one end of the po wer cable 1 to the A C power connector on the back of the monitor , and the other end to an electrical wall outlet. 3. Connect one end of the touchscreen serial cable (RS232) or USB cable 2 , b ut not both, to the rear connector of the computer , and the other end to the connector on the monitor . T ighten the two thumb scre ws on the serial cable to ensure proper gounding. The USB cable does not ha ve thumb scre ws. 4. Connect one end of the video cable 3 to the rear side of the computer and the other to the VGA connector on the monitor . 3â2 User Gui de
â Setting Up the Monitor Co nnecting the P o w er , U SB or Ser ial and V G A Cables Connect either the USB or serial cable to the monitor , but not both. 5. T urn on the computer , then press the power b utton on the side panel to turn the monitor po wer on. Installin g t he T ouc h Driv er Sof t war e Do wnloa ding Driv ers from th e W eb 1. Insert the HP software and documentation CD in the computerâ s CD-R OM dri v e. The CD will run automatically and open to a menu screen. 2. From the menu screen, select Elo T ouchSystems T ouchT ools . 3. Click Install Driv er f or This Computer . 4. Click Ye s to do wnload the latest dri vers from the Elo W ebsite. 5. Select WinXP/2000 Univ ersal from the Elo Dri ver and File Do wnloads page. Use r Guide 3â3
â Setting Up the Monitor â Depending on whether you connected the USB cable or serial cable, you should install only the USB dri ver or serial dri ver . 6. Refer to the online help file with the softwa re for instructions on conf iguring and adjusting the touchscreen. Installin g Driv ers fr om t he CD 1. Insert the HP software and documentation CD in the computerâ s CD-R OM dri v e. The CD will run automatically and open to a menu screen. 2. From the menu screen, select Elo T ouchSystems T ouchT ools . 3. Click Br owse CD . 4. Browse to the lastest v ersion of the EloW inXP Universal (4.10 or later) directory containing the dri ver installation package f iles. 5. Double-click on EloSetup.exe to run the install application for serial or USB T ouchscreen dri vers. Depending on whether you connected the USB or serial cable, you should install only the USB dri ver or serial dri ver . 6. Click Next and follo w the on screen instructions to complete the touchscreen setup process. Remo ving t h e Monitor Stand If you are mounting the panel to a wall or other mounting f ixture, you must remov e the monitor stand from the panel. The monitor has four mounting holes on the back side of the panel that adheres to the VESA mounting standard. 3â4 Use r Guide
Setting Up the Monitor à CA UTION: This monito r supports the VE S A indus tr y standar d 7 5mm mounting holes . T o attach a thir d par ty mounting solution t o the monitor , fo ur 4mm, 0.7 p itch , an d 10mm long scr ew s ar e r equir ed (not pr o v ided w ith the monitor ) . Longer s cr ew s should not be u sed becaus e they may damage the monit or . It is important to v er ify that the manuf actur er âs mounting s olutio n is complian t w ith the VE SA standar d and is rated to su pport the wei ght of the monitor dis play panel . F or be st perfor mance , it is important to u se the po w er and v ideo cable pr ov i ded wi th the monitor . T o remo ve the stand and mount the panel: 1. T urn of f the monitor and computer . 2. Disconnect the power , USB or serial and video cables from the monitor and the computer . 3. Lay the monitor face do wn on a flat surface cov ered with soft protecti ve cloth. 4. Remove the four scre ws that secure the stand to the back of the monitor . 5. Follo w the instructions from the manufacturer to install the panel to the manufacturerâ s mounting fixture. 6. Reconnect the power , USB or serial and video cables to the monitor and the computer . 7. T urn on the computer , then turn on the monitor . Mountin g t he Monitor to a D esktop The monitor can be scre wed do wn on a desktop or a tabletop to provide security . F our mounting holes are av ailable on the base of the stand for mounting the monitor . 1. T urn of f the monitor and computer . 2. If necessary , disconnect the po wer , USB or serial and video cables from the monitor and the computer . Use r Guide 3â5
Setting Up the Monitor 3. Position the monitor on the desk or tabletop. 4. Lift the bezel cover from the base of the stand. 5. Install the scre ws into the holes pro vided and replace the bezel cov er . 6. Reconnect the monitor cables and turn it on. Tilting t he Monitor For vie wing clarity , tilt the monitor forward (up to -5 degrees) or backward (up to 90 de grees). T ilting the Monitor à CA UTION: In orde r to pr otect the monit or , be sur e to hold the bas e w hen adju sting the L CD , and tak e car e not to t ouc h the scr een. 3â6 Use r Guide
Setting Up the Monitor Locatin g t he Ra ting La bels The rating labels on the monitor provide the spare part number , product number , and serial number . Y ou may need these numbers when contacting HP about your monitor model. The rating labels are located on the rear panel of the monitor display head. Use r Guide 3â7
4 O peratin g t h e Monitor Installin g t he Monitor Driv er The CD that comes with the monitor contains monitor dri v er f iles you can install on your computer: â an .INF (Information) f ile â an .ICM (Image Color Matching) f ile Adobe Reader is supplied on this CD and can be installed from the menu. â If the monitor does not include a CD, the .INF and .ICM f iles can be do wnloaded from the HP m onitors support W e b site. See âDo wnloading from the W orldwide W ebâ in this chapter . Th e In fo rm a t io n Fi l e The .INF f ile defines monitor resources used b y Microsoft W indows operating systems to ensure monitor compatibility with the computerâ s graphics adapter . This monitor is Microsoft W indows Plug and Play compatible and the monitor will work correctly without installing the .INF f ile. Monitor Plug and Play compatibility requires that the computerâ s graphic card is VESA DDC2 compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through separate BNC type connectors or through distrib ution b uffers/box es. Use r Guide 4â1
â Oper ating the Monitor Th e I m a g e C o l or M a t c h i n g Fi l e The .ICM f iles are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer , or from scanner to monitor screen. The .ICM f ile contains a monitor color system profile. This f ile is acti v ated from within graphics programs that support this feature. The ICM color prof ile is written in accordance with the International Color Consortium (ICC) Prof ile Format specif ication. Installin g t he .I NF an d .I CM Files After you determine that you need to update, you can install the .INF and .ICM f iles from the CD or do wnload them. Installin g from t he CD T o install the .INF and .ICM f iles on the computer from the CD: 1. Insert the CD in the computer CD-R OM dri v e. The CD menu displays. 2. V ie w the Monitor Driver Softwar e Readme f ile. 3. Select Install Monitor Driver Softwar e . 4. Follo w the on-screen instructions. 5. After the software has been installed, restart W indows. 6. Ensure that the proper resolution and refresh rates appear in the W indows Display control panel. 4â2 Use r Guide
Oper ating the Monitor â Y ou may need to install the digitally signed monitor .INF and .ICM f iles manually from the CD in the e vent of an installation error . Refer to the Monitor Driv er Software Readme f ile on the CD. Do wnloa ding from th e W orldwide W eb T o do wnload the latest version of .INF and .ICM f iles from the HP monitors support W eb site: 1. Refer to http://ww w .hp .com/support and select your country region. 2. Follo w the links for your mon itor to the support page and do wnload page. 3. Ensure your system meets the requirements. 4. Download the softw are by follo wing the instructions. Adjustin g t he Monitor The monitor will unlikely require adjustment. Ho wev er , v ariations in video output and application may require adjustments to optimize the quality of the display . For best performance, the monitor should be operating in nati ve resolution, that is 1024 x 768 at 60 -75 Hz. Use the Display control panel in W indows to choose 1024 x 768 resolution. Operating in other resolutions will degrade video performance. All adjustments you make to the controls are automatically memorized. This feature sa ves you from ha ving to reset your choices e v ery time you unplug or po wer your monitor off and on. If there is a po wer failure, the monitor settings will not def ault to the factory specif ications. Use r Guide 4â3
3 4 5 Oper ating the Monitor Id entifying P an el Controls â Cont rol F unctio n 1 P ow er T urns the monito r on or off . 2 Selec t Selects the adj ustmen t items fr om the OSD menus . Enter t he b rightness ad justment. Decr ease value o f the adju stment ite m. Selec t item co unter -cloc kw ise Enter s contr ast adj ustme nt Incr ease v alue of the adj ustme nt item . Select item. Menu/Ex it Displa y s or ex its the OSD menu s Using t h e On - Sc reen Disp l a y Use the On-Screen Display (OSD) to display and select OSD menu functions. T o access the OSD, do the follo wing: 4â4 Use r Guide
Oper ating the Monitor â 1. Press the Menu button on the side panel to acti vate the OSD menu. 2. Use the or controls to mov e clockwise or counterclockwise through the menu. Press the Enter ke y on the ke yboard, the parameter will be highlighted when selected. 3. T o quit the OSD screen at any time during the operation, press the Menu b utton. If the OSD remains untouched for a short period of time, the OS D automatically disappears. The OSD screen will disappear if no input acti vities are detected for 45 seconds. OSD Menu T a bl e The follo wing table lists the On-Screen Display (OSD) menu selections and their functional descriptions. OSD Menu Ico n OS D Con tr ol Descri pt io n Brightness Increases or d ecreases brightn ess. Contrast Increases or de cr eases co ntrast . H-P osition Adj us ts the positio n of the sc r een image left and r ight . V -P osition Adj us ts the positio n of the sc r een image up and do w n Use r Guide 4â5
Ico n OS D Co ntr ol Descr ipt io n Phase Incr eases o r decr eas es the sno w no ise or the image after aut o -adjustme nt is made . Cloc k The do t cloc k is f ine -adjust ed after auto adju st . O SD H-P ositi on Mo ve s the OSD po sition hor i z ontall y on the sc r een . When the button is pr essed , the OSD menu w ill mo v e to the r ight si de of the sc r een . L ik e w ise , when the but ton is p r essed, the OSD c ontrol menu w ill mo v e to the left si de . O SD V -P osition Mo ve s the OS D positio n verti cally on the scr een. When th e but ton is pressed , the O SD menu w ill mo ve to the t op side of the sc r een . L ik e w ise , w hen the button is pr ess ed, the O SD contr ol menu w ill mo ve t o the lo w er side . Co lor Balance Pr ess or to s elect 9 300, 6 500, 5 500, 7 5 00 or USER . Only w h en selec ting USER can y ou make adj us tments to the R/G/B (r ed/gr een/blue) cont ent . Press Enter to restor e the factor y default setti ng. Auto -Adjustment Press A uto to enable t his function. The Au to - Adj us tment w ill auto maticall y adju st V -P osition , H-P ositi on, C lock and Clo ck -P hase. R ecall Defa ults R eturns the monito r to its def ault se ttings. Oper ating the Monitor OSD Menu 4â6 User Gui de
Oper ating the Monitor OSD Menu Ico n OS D Co ntr ol Descr ipt io n O SD Language Selects f r om English , F r ench , German , Spanish and Japane se . Info rmati on Description Indicat es the c urr ent r esolu tion , H-F r equenc y and V -F reque ncy . â When adjusting the Clock and Clock Phase v alues, if the monitor images become distorted, continue adjusting the v alues until the distortion disappears. T o restore the f actory settings, select the Recall Defaults menu in the on-screen display . Id entifying Monitor C onditions Special messages will appear on the monitor screen when identifying the follo wing monitor conditions: â Out of Range â Indicates the monitor does not support the input signal because the resolution and/or refresh rate are set higher than the monitor supports. â No Input Signal â Indicates the monitor is not recei ving a video signal from the PC on the monitor video input connector . Check to determine if the PC or input signal source is of f or in the po wer sa ving mode. â Check V ideo Cable â Indicates the video cable is not properly connected to the computer . Use r Guide 4â7
Oper ating the Monitor Po w e r M a n a g e m e n t S y s t e m The monitor is equipped with the po wer management function which automatically reduces the po wer consumption when not in use. Mode P o w er Consum ption On <30 W Sleep <4 W Off <2 W It is recommended that you switch the monitor of f when it is not in use for a long period of time. â The monitor automatically goes through the po wer management system steps when it is idle. T o release the monitor from the po wer management system, press any k ey on the k eyboard or mov e the mouse. 4â8 Use r Guide
A T r oubl eshooting Solving Common Probl ems The follo wing table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem P ossib le C ause Solution Sc r een is blank . P ow er cor d is disconnected . Connec t the po w er cor d. P ow er s w itch on fr ont panel of t he monitor is turned o ff . Pr ess the f r ont panel po w er button. V ideo cable is impr operl y connected . Connec t the v ideo cable pr operl y . R efer t o Cha pte r 3 , Setting Up the Monitor , for mor e info rmatio n. Sc r een blanking utility is acti v e . Pr ess an y k e y on the k e yboar d or mov e the mouse to inacti vate the sc r een blanking utility . The monit or does not r espond after y ou turn on the sy stem . Chec k po w er . Chec k that the monitor âs po w er s w itc h is on. T urn off po w er and chec k the monitorâ s po we r cord and signal cable f or pr oper connecti on . Use r Guide Aâ1
T r oubleshooting Problem P ossib le C ause Solution Image appears blurr ed, indistinc t , or too dark . Brightness and c ontrast ar e too lo w . Press the Me nu but ton to displa y the O SD . Us e the or button to adju st the bri ghtness and con tras t scales as needed . Scr e en flashes when T urn the monit or off then tur n initiali z ed . it on again . âChec k V ideo Cable â is displa yed on scr een. Monitor v ideo cable is disconnected . Co nnect the v ideo si gnal cable to the V G A connecto r on the computer . Be sur e that the comput er po w er is off w hile connecting the v ideo cable . âOut of R ange â is displa y ed on scr een. V ideo r eso lution and/or r efresh rate are set higher than w hat your monitor supports. Re start y our comput er and ente r Saf e Mode . Change y our settings to a supported setting (see âF actory Pr ese t Displa y Modes â table in Appendi x B). Rest art your computer so that the ne w sett ings take effect. To u c h s c r e e n T i p s If you experience operational issues with the touchscreen system either during or after installation, use the tips belo w to help you determine the source of the problem. â If âNo Elo touchmonitor foundâ is displayed on the screen, install the latest dri vers. T ouchmonitors with the dual serial/USB interface require the latest dri vers. If you are replacing an existing installation and see this problem, you should update your touchscreen dri ver with one from the Elo W eb site Dri ver and File Downloads page. Aâ2 Use r Guide
T r oubleshooting â Be sure to calibrate the touchscreen monitor . T ouch response must be aligned to the video image (this is sometimes called calibration). Normally this need only be done when the touch dri vers are initially installed. T o calibrate the touchscreen: 1. Click the W indo ws Start button. 2. Select Settings > Contr ol Panel (on later operating systems the Settings step is omitted). 3. Open the Elo application by double-clicking the Elo icon. On W indows XP it may be necessary to click the Sho w Classic V iew b utton on the left side of the screen to see the Elo icon. 4. Click the Alignment/Calibration button. The Alignment/Calibration b utton is always on the General tab of the Elo Control Panel tab se t. It may be titled Calibrate, Align or it may just be an icon (f ingers and cross marks on a display). 5. T ouch the target that is displayed in the upper left corner . The target will reappear in the lo wer right corner . 6. T ouch the lo wer right target. The tar get will reappear in the upper right corner . 7. T ouch the upper right target. The ne xt screen is an alignment check. 8. On the alignment check screen, touch various places on the screen and see that the cursor jumps to the point of touch. A progress bar displays the relati ve time remaining before the routine will time out; if time-out is reached, the routine is aborted and the ne w alignment points are not retained. If response is correct, touch the Accept b utton - it may be a Y es b utton or a green check. Use r Guide Aâ3
T r oubleshooting Clicking the No or redo arro w icon will display the tar gets again to rerun the alignment routine. Remember , you must click the Accept b utton to store the ne w alignment points. â If the touchscreen is not responding to touch, check your serial or USB connection by doing the follo wing: â Serial Connection - Run the comdump diagnostic utility to determine if the touchscreen, the serial touch controller , the computer's serial COM port and the associated cabling are connected and functioning properly . Do wnload the latest version of comdump.e x e (7K) from the Elo W eb site Dri ver and Files Do wnload page. Y ou should sa ve the f ile where it can be accessed easily - either to a floppy or to the root of your hard dri v e. Comdump is a DOS application, so if you are running one of the W indows operating systems you must either boot to a DOS boot diskette or disable the dri v er so you can access the COM port from a command prompt. â USB Connection - If the Human Interface De vice (HID) is not listed in De vice Manager after a USB touchmonitor is connected, check to determine if a f ile named mouhid.sys is in the \windo ws (or winnt) \system32\dri vers folder . â â â The f ile will be missing if a USB mouse has ne ver been connected to the system. If the f ile is not there, connect a USB mouse to the system or copy mouhid.sys from another system. Once mouhid.sys is in the proper location, remo ve and reinstall the touch dri v ers. Aâ4 Use r Guide
T r oubleshooting â If you ha ve determined that the HID f iles are missing or corrupted ("Error installing mouse" when installing the HID dfri vers, and also a yello w "!" in Device Manager under Mouse), check that all of the follo wing files are present in the \\winnt\system32\dri vers folder: â â â â Hidusb .sys Hidclass.sys Hidparse.sys Mouhid.sys If all the f i les are there, try replacing them with the same f iles from a kno wn good system. It is suggested that you sa ve the original f iles in a backup directory . â The touch can not be held longer than 10 seconds. IntelliT ouch controllers ha ve a built-in tw o minute untouch time-out. By default, the 4.20 Uni versal dri v er generates an untouch after 10 seconds of constant touch. The untouch time-out can be changed by modifying a re gistry ke y . This time-out will ov erride an y registry time-out v alue if the registry v alue exceeds 120 seconds (120000 milliseconds). T o change the time-out time: 1. Run regedit or regedt32 (click Start > Run , enter r egedit ). 2. Drill do wn to HKEY_LOCAL_MA CHINE > SYSTEM > Curr entControlSet > Enum . a. For serial controllers: SERENUM > ELOSERIAL > ******* > Device P arameters . b . F or USB controllers: HID > VID_04e7 > ******** > ***************** > Device P arameters . The "******" entries are id numbers used by the W indows operating system. Use r Guide Aâ5
T r oubleshooting 3. Double-click the UntouchT imeOu t ke y . The Edit D WORD V alue dialog box opens. 4. Click the Decimal radio button. V a lue displays in decimal (default: 10000). 5. Enter the delay time in milliseconds, 60000 is 60 seconds 6. Exit regedit when done. 7. Shut Down and restart the machine. A restart is required before the setting will take ef fect. â A cursor is not visible. T o make the cursor visible, f irst, open Contr ol P anel > Elo T ouchscr een > Mode tab . Check if the Hide arro w mouse pointer box is checked; if yes, un-check it and click OK. If a mouse is not installed on the computer , Shut Do wn the computer , install a mouse, then restart the computer . The cursor should now be visible. Y o u may then Shut Do wn and remov e the mouse, or lea v e it connected, as desired. â If connecting multiple monitor systems, all monitors must be conf igured to ha ve independent resolution control (as in two monitors, each at 1024 x 786 resolution), rather than a single, large desktop (as in 2048 x 768). Multiple indi vidual video cards are automatically set up as indi vidual monitors. Some multiport video cards can be conf igured either way; in this case, the video dri ver must be set up properly . Once the multiport video has been properly conf igured, the Elo Uni versal dri ver should be remo ved and reinstalled. Some multiport video cards can only be conf igured as a single large desktop, and they will not w ork with Elo's multiple monitor dri ver setup. Aâ6 Use r Guide
T r oubleshooting Using t h e W orldw id e W eb For online access to technical support information, self-solv e tools, online assistance, community forums of IT experts, broad multi vendor kno wledge base, monitoring and diagnostic tools, go to: http://www .hp .com/suppo rt. Preparing to call T ec hni cal Sup por t If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Ha ve the follo wing information a v ailable when you call: â The monitor Monitor model number Serial number for the monitor Purchase date on in voice Conditions under which the problem occurred Error messages recei ved Hardware conf iguration Hardware and softw are you are using â â â â â â â Use r Guide Aâ7
B T ec hnical S pec ifica tions â All performance specif ications are provided b y the component manufacturers. Performance specif ications represent the highest specif ication of all HPâ s component manufacturersâ typical le vel specif ications for performance and actual performance may v ary either higher or lo wer . HP L5 006tm T ouc hsc reen HP L5006tm Specifica tions L CD Displa y 15 inch TF T Acti ve Matr i x P anel 3 8.1 cm Displa y Si z e 12 . 0 (H) x 9 .0 (V) in 3 04 (H) x 2 2 8 ( V) mm P ix el P itch 0. 01 (H) x 0. 01 (V) in 0.2 9 7 (H) x 0.29 7 (V) mm Displa y Mode V G A 640 x 3 50 ( 7 0Hz) V G A 7 20 x 400 ( 7 0Hz) V G A 640 x 4 80 (6 0 / 7 2/ 7 5Hz) S V G A 800 x 6 00 (5 6 / 60 / 7 2 / 7 5Hz) X G A 10 2 4 x 7 6 8 (6 0 / 7 0 / 7 5Hz) Max imum R esolu tion X G A 10 2 4 x 7 6 8 at 7 5Hz Co ntr ast R atio 400 : 1 T y pi cal Br ightne ss T yp ical 2 30 Cdm 2 ; Min 18 4 Cd/m 2 Use r Guide Bâ1
T echni cal Spec ificati ons HP L5 006tm Spec ifica tions (Contin ued) Re sponse T ime T r: 5 ms Tf: 12 ms T ypi cal Display C olor 16 .2M V ie w ing Angle V ertical -6 0 o ~ 40 o Hor i z ontal -6 0 o ~ 6 0 o Input Signal Vid e o R .G .B. Analog 0.7Vp-p , 7 5 Ohms Syn c TTL P ositi v e or Negati ve Signal C onnector Mini D-Su b 15 pin Side C ontr ol Menu , , , Selec t , P ow er O SD Co ntr ast , Brigh tness , H-P osition , V-P ositi on , Colo r T emper atur e , Phase , Clock , OS D Time , Recall , Lan g ua g e Pl u g & Pl a y D D C 1 / 2 B T ouch P anel IntelliT ouch Surface A coustic W av e (S A W) technology P ow er Input A C 100 - 2 40V , 5 0 -60Hz Oper ating Conditi ons T emper ature (Oper ating) 0 o C to 40 o C (3 2 o F to 10 4 o F) T emper ature (S tor age) - 20°C to 60°C (- 4 o F to 14 0 o F) Humidity 20% ~ 80% (No C ondensati on) Altitude To 1 2 ,0 0 0 F e e t Bâ2 Use r Guide
T echni cal Spec ificati ons Use r Guide Bâ3 HP L5 006tm Spec ifica tions (Contin ued) Dimensi ons Wid t h 13 .8 in 350 m m Hei ght (includes ba se) 12 .2 in 310 mm Depth (include s base) 6.9 i n 17 5 mm We i g h t Actu al 10.6 lb 4.8 k g Shipping 15 .4 lb 7. 0 k g IntelliT ouc h Sur face W a v e T ec hnology IntelliT ouc h Spec ifications Input Method F inger o r glov ed hand (c loth, leather or ru bber) ac ti vati on Mechani cal P ositional A cc ur acy Standar d dev iati on of e rr or is les s than 0. 08 0 in. ( 2 . 0 3 mm) . E quates t o less than ±1%. 2 T ouc hpoin t Density Mor e than 100, 000 touc hpoints/in 2 (15,5 00 touc hpoin ts/cm ). T ouch A cti v ation F or ce T ypi call y less than 3 ounces (8 5 grams). Surface Dur ab ility Surface dur ab ilit y is that of glas s, Mohs â har dness r ating of 7 . Expected L ife P erfor mance No kno wn w ear -out mec hanism, as ther e are no lay ers, coating s, or mo v ing parts. IntelliT ouc h tec hnolog y has been oper atio nally te sted to mo re than 5 0 million touches in one location w it hout failur e , using a stylu s similar to a finge r .
T echni cal Spec ificati ons IntelliT ouc h Spec ifications Sealing Unit is sealed to pr otect against spla shed liq uids , dir t , and dus t . Optical L ight T ransmis sion (per A S TM D100 3) up to 92% V isual Res olution All measur ements made using U S AF 19 51 Re soluti on Chart , under 3 0X magnifi catio n, w ith tes t unit located appr ox imately 1. 5 in (3 8 mm) fr om sur face o f re soluti on chart . Clear surface: Ex cellent , w ith no noticea ble degr adation . Anti glar e surface: 6:1 minimum . Gloss (pe r AS TM D2 4 5 7 using a 60- degree glo ss meter ) Anti glar e surface: c urved or f lat: 9 5 ± 15 glos s units or 6 5 ± 15 gloss units; Clear surface: N/A En v ir onmental C hemical R esis tance The ac ti ve ar ea of the touc hsc r een is r esistan t to all che micals that do not aff ect glass , suc h as: Ace ton e To l u e n e Meth yl eth yl k etone Isopr opy l alcohol Meth yl alcohol Eth yl ace tate Ammoni a -based glas s cleaners Gaso line Ke r o s e n e Vi n eg a r Electr os tatic Pr otection (per EN 61 0 00-4- 2 , 1 9 9 5 ) Meets Le vel 4 (15 kV air/8 kV cont act discha r ges ) . Bâ4 Use r Guide
T echni cal Spec ificati ons Recognizing Preset Disp lay R esolu tions The display resolutions listed belo w are the most commonly used modes and are set as factory def aults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Fa c t o r y P res e t D is p l ay Mo d es Preset Mode Resolution Horz Freq (kHz) Band Width (MHz) 1 V G A 640 x 3 5 0 70 H z 31. 5 2 8.3 2 2 2 V G A 7 20 x 400 70 H z 31.4 7 2 8.3 2 2 3 V G A 640 x 48 0 60H z 31.4 7 2 5 .17 5 4 MA C 640 x 4 80 66 H z 35.0 0 32 . 24 5 VE S A 640 x 4 80 72 H z 37 . 8 6 3 1 . 5 6 V E S A 6 4 0 X 4 8 0 75 H z 37 . 5 0 3 1 . 5 7 VE S A 800 X 6 00 56 H z 35. 1 6 36 8 VE S A 800 X 6 00 60H z 37 . 8 8 4 0 9 VE S A 800 X 6 00 75 H z 46. 88 4 9 .5 10 VE SA 8 00 x 60 0 72 H z 48 .08 50 Use r Guide Bâ5
T echni cal Spec ificati ons Factor y Preset Dis pl ay Modes (C ontinued) Preset Mode Resolution Horz Freq (kHz) Band Width (MHz) 11 MA C 8 3 2 x 6 2 4 75 H z 49 . 72 57 . 283 12 VE S A 0 2 4 x 7 6 8 65 H z 48 .36 65 13 S UN 10 2 4 x 7 6 8 65 H z 52. 4 5 70 . 4 9 14 VE S A 10 2 4 x 76 8 7 0 H z 56. 4 8 7 5 15 VE S A 10 2 4 x 76 8 7 5 H z 60.02 7 8 .7 5 Enterin g User Mod es The video controller signal may occasionally call for a mode that is not preset if: â Y ou are not using a standard graphics adapter . â Y ou are not using a preset mode. If this occurs, you may need to re adjust the parameters of the monitor screen by using the on-screen display . Y our changes can be made to any or all of these modes and sa ved in memory . The monitor automatically stores the ne w setting, then recognizes the ne w mode just as it does a preset mode. In addition to the 15 factory preset, there are 7 user modes that can be entered and stored. The only condition to store as a user mode is the ne w display information must ha ve 1 KHz dif ference for horizontal frequency or 1 Hz for vertical frequenc y or the sync signal polarities are dif ferent from the default modes. Bâ6 Use r Guide
C Ag ency R egul a tor y Noti ces F ederal Comm unica tions Com miss io n No tice This equipment has been tested and found to comply with the limits for a Class B digital de vice, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Ho wev er , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or tele vision reception, which can be determined by turning the equipment of f and on, the user is encouraged to try to correct the interference by one or more of the follo wing measures: â â I r â f â t Reorient or relocate the recei ving antenna. ncrease the separation between the equipment and the ecei v er . Connect the equipment into an outlet on a circuit dif ferent rom that to which the recei v er is connected. Consult the dealer or an experienced radio or tele vision echnician for help. Use r Guide Câ1
Agenc y R egulatory Notice s Modifica tions The FCC requires the user to be notif ied that any changes or modif ications made to this de vice that are not e xpressly appro ved by He wlett Packard Compan y may void the user's authority to operate the equipment. Cable s Connections to this de vice must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Dec l aration of C onf ormit y f or Products Ma r k ed w i th the F CC Lo go (U ni te d States O nly) This de vice complies with Part 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) this de vice may not cause harmful interference, and (2) this de vice must accept any interference recei ved, including interference that may cause undesired operation. For questions re garding your product, contact: He wlett Packard Compan y P . O. Box 692000, Mail Stop 530113 Houston, T exas 77269-2000 Or , call 1-800-HP-INVENT (1-800 474-6836) For questions re garding this FCC declaration, contact: He wlett Packard Compan y P . O. Box 692000, Mail Stop 530113 Houston, T exas 77269-2000 Or , call (281) 514-3333 Câ2 Us er Guide
Agenc y Regulat or y Notice s T o identify this product, refer to the P art, Series, or Model number found on the product. Ma terials Dis pos al This HP product contains Mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of en vironmental considerations. For disposal or rec ycling information, contact your local authorities or the Electronic Industries Alliance (EIA) (www .eiae.org). Can adi an Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Av i s C a n a d i e n Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. P ow er C ord S et Req ui rem en t s The monitor po wer supply is provided with Automatic Line Switching (ALS). This feature allo ws the monitor to operate on input v oltages between 100-120V or 200-240V . The po wer cord set (flexible cord or w all plug) recei v ed with the monitor meets the requirements for use in the country where you purchased the equipment. Use r Guide Câ3
Agenc y R egulatory Notice s If you need to obtain a po wer cord for a dif ferent country , you should purchase a po wer cord that is appro ved for use in that country . The po wer cord must be rated for the product and for the v oltage and current marked on the product's electrical ratings label. The v oltage and current rating of the cord should be greater than the v oltage and current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.75 mm² or 18A WG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you ha ve questions about the type of po wer cord to use, contact your HP authorized service provider . A po wer cord should be routed so that it is not likely to be w alked on or pinched by items placed upon it or against it. P articular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Câ4 Us er Guide
D N a ti v e Resolution The nati v e resolution of a monitor is the resolution le vel at which the LCD panel is designed to perform best. The nati ve resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when vie wed at their nati ve resolution. Y ou can lo wer the resolution setting of a monitor b ut not increase it. Input V ideo 1 5â L CD 64 0 x 48 0 (V G A\S) T r ansfor ms input f or mat to 10 2 4x7 6 8 800x6 00 (S V G A) T r ansfor ms input f ormat to 10 2 4x7 6 8 10 2 4x7 6 8 (X G A) Display s in Nati v e Re soluti on The nati ve resolution of an LCD is the actual number of pix els horizontally in the LCD by the number of pix els v ertically in the LCD. LCD resolution is usually represented by the follo wing symbols: VGA 64 0 x 48 0 SVGA 8 0 0 x 6 0 0 XGA 1 02 4 x 7 68 SX G A 12 80x10 2 4 UX G A 16 00x1200 Use r Guide Dâ1
Native Resolution As an example, a SV GA resolution LCD panel has 800 pix els horizontally by 600 pix els v ertically . Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally b y 768 pix els vertically . When the input pixels contained in the video input format match the nati ve resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pix els. As an e xample, the pixel in column 45 and ro w 26 of the input video is in column 45 and ro w 26 of the LCD. For the case when the input video is at a lo wer resolution than the nati ve resolution of the LCD, the direct correspondence between the video pixels and the LCD pix els is lost. The LCD controller can compute the correspondence between video pixels and LCD pix e ls using algorithms contained on its controller . The accuracy of the algorithms determines the f idelity of con version of video pix e ls to LCD pix els. Poor f idelity con version can result in artifact s in the LCD displayed image such as v arying width characters. Dâ2 User Gui de
© Copyright 2006 He wlett-P ackard Dev elopment Company , L.P . The information contained herein is subject to change without notice. Microsoft, MS-DOS, W indows, and W indows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated. Elo T ouchSystems, IntelliT ouch and T ouchT ools are trademarks of T yco Electronics Corporation. The only warranties for HP products and services are set forth in the express w arranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright. No part of this documen t may be photocopied, reproduced, or translated to another language without the prior written consent of He wlett-Packard Compan y . à à W ARN IN G: T e xt set off in this manner indi cates that f ailur e to fo llo w dir ectio ns could r esult in bodily har m or los s of life . CA UTION: T ext s et off in this manner indi cates that f ailur e to f ollo w dir ecti ons could r esult in dam age to eq uipment or lo ss of info rmati on . User Gu ide HP L5 006tm 15â T ouchsc r een Monitor F irst E dition (Ma y 2006) Document P a rt N umber: 4199 98-001
User G uid e ii i Cont e nts 1 Product Features 2 Safety and Maintenance Guidelines Important Safety Information . . . . . . . . . . . . . . . . . . . . . . 2â1 Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 2â2 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 2â3 Shipping the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 2â4 3 Setting Up the Monitor Identifying Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 3â1 Connecting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 3â2 Installing the Touch Driver Software . . . . . . . . . . . . . . . . 3â3 Downloading Drivers from the Web . . . . . . . . . . . . . 3â3 Installing Drivers from the CD . . . . . . . . . . . . . . . . . 3â4 Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . 3â4 Mounting the Monitor to a Desktop . . . . . . . . . . . . . . . . . 3â5 Tilting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3â6 Locating the Rating Labels . . . . . . . . . . . . . . . . . . . . . . . 3â7 4 Operating the Monitor Installing the Monitor Driver . . . . . . . . . . . . . . . . . . . . . . 4â1 The Information File . . . . . . . . . . . . . . . . . . . . . . . . . 4â1 The Image Color Matching File . . . . . . . . . . . . . . . . 4â2 Installing the .INF and .ICM Files . . . . . . . . . . . . . . . . . . 4â2 Installing from the CD . . . . . . . . . . . . . . . . . . . . . . . . 4â2 Downloading from the Worldwide Web . . . . . . . . . . 4â3
Cont en ts Adjusting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â3 Identifying Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . 4â4 Using the On-Screen Display . . . . . . . . . . . . . . . . . . . . . . 4â4 OSD Menu Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4â5 Identifying Monitor Conditions . . . . . . . . . . . . . . . . . . . . 4â7 Power Management System . . . . . . . . . . . . . . . . . . . . . . . 4â8 A Troubleshooting Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . Aâ1 Touchscreen Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aâ2 Using the Worldwide Web . . . . . . . . . . . . . . . . . . . . . . . . Aâ7 Preparing to call Technical Support . . . . . . . . . . . . . . . . . Aâ7 B Technical Specifications HP L5006tm Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . Bâ1 IntelliTouch Surface Wave Technology . . . . . . . . . . . . . Bâ3 Recognizing Preset Display Resolutions . . . . . . . . . . . . . Bâ5 Entering User Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bâ6 C Agency Regulatory Notices Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ1 Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Declaration of Conformity for Products Marked with the FCC Logo (United States Only) . . . . . . . . . . . . . . . . . . . . . . . . Câ2 Materials Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ3 Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ3 Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Câ3 Power Cord Set Requirements . . . . . . . . . . . . . . . . . . . . . Câ3 D Native Resolution Use r Guide i v
1 Pr oduc t Feature s The 15-inch flat panel monitor has an acti ve matrix thin-f ilm transistor (TFT) liquid crystal display (LCD) to provide superior display performance. The monitor features include: â Maximum resolution of XGA 1024 x 768. Compatible with VGA, SV GA and XGA (non-interlace) color video cards. â Integrated IntelliT ouch touchscreen technology from the Elo T ouchSystems di vision of T yco Electronics Corporation. â Sealed touchscreen responds to touch with f inger or glov ed hand. â T ilt adjustment capability . â USB and Serial touch cables provided. â Po wer and video cables provided. â V ideo input supports analog signal inputs. â Plug and play capability if supported by your system. â On-Screen Display (OSD) adjustments in English, French, German, Japanese, and Spanish for ease of set-up and screen optimization. â Software and documentation CD that includes the Elo T ouchSystems IntelliT ouch software, HP monitor dri v er software and product documentation. â Detachable stand for wall mounting application. Use r Guide 1â1
Pr oduct F eature s â Compliant with Swedish MPR II 1990 regulated specif ications. 1â2 Use r Guide
à à t t à 2 Safet y an d Main ten an ce G ui delin es Impor tant S af et y Infor ma tion A po wer cord is included with your monitor . If another cord is used, use only a po wer source and connection appropriate for this monitor . F or information on the correct power cord set to use with your monitor , refer to the âPo wer Cord Set Requirementsâ section in Appendix C. W ARN IN G: T o r educe the risk o f electr ic shoc k or damage to y our equipment , do not disable the po we r cor d gr ounding featur e . This equipment is de signed to be connecte d to a gr ounded (earthed) po w er outlet that is easil y accessible t o the oper ator . The gr ounding plug is an important saf ety featur e . W ARN IN G: F o r y our saf ety , be sure that the po we r outlet y ou plug he po w er cor d into is easil y acce ssible and located a s clo se to the equipment as po ssible . When y ou need to disconnect the po wer to he equipment , unplug the pow er cord f r om the po w er outlet b y gr asp ing the plug fir ml y . Nev er pull on the cor d. W ARN IN G: T o r educe the r isk of se ri ous inj ury , read the Saf ety an d Comf or t Guide . It descr ibes pr oper wo rkst ation , setu p , postur e, and health and w ork ha bits f or comput er user s and pr o v ides importan t electr ic al and mechani cal safety inf ormati on . This gui de is located on the W eb at http://ww w .hp .com/er go and/or on the docume ntation CD if one is included w ith the produc t . Use r Guide 2â1
à Saf ety and Maintenance Guidelines CA UTION: F or the pr otec tion of y our monitor , as well as y our computer , connect all po w er cor d s f or y our compute r and its per ipher al de vi ces (suc h as a monitor , pr inter , scanner ) to some f orm of sur ge pr otecti on dev ice such as a po w er str ip or Uninter ru ptible P ow er Supply (UP S). Not all pow er s trip s pr ov ide sur ge pr otectio n; the po w er str ips mu st be spec ifi cally labe led as hav ing this ab ility . Use a po wer s tri p who se manuf actur er offer s a Damage Replace ment P olicy s o y ou can r eplace y our equipment if sur ge protec tion f ails. Main tenan ce G uid elines T o enhance the performance and e xtend the life of your monitor: â Do not open your monitor cabinet or attempt to service this product yourself. Adjust only those controls that are cov ered in the operating instructions. If your monitor is not operating properly or has been dropped or damaged, contact your HP authorized dealer , reseller , or service pro vider . â Use only a po wer source and connection appropriate for this monitor , as indicated on the label/back plate of the monitor . â Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the po wer label to determine the ampere rating (AMPS or A) for each de vice. â Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug f irmly and pulling it from the outlet. Ne ver disconnect the monitor b y pulling the cord. â T urn your monitor of f when not in use. Y ou can substantially increase the life expectanc y of your monitor by using a screen sa ver program and turning of f the monitor when not in use. 2â2 User Gui de
à Saf ety and Maintenance Guidelines â Slots and openings in the cabinet are provided for v entilation. These openings must not be blocked or co vered. Ne ver push objects of any kind into cabinet slots or other openings. â Do not drop your monitor or place it on an unstable surface. â Do not allo w an ything to rest on the po wer cord. Do not w alk on the cord. â K eep your monitor in a well-ventilated area, a way from excessi ve light, heat or moisture. â When removing the monitor base, you must lay the monitor face do wn on a soft area to prev ent it from getting scratched, defaced, or brok en. C leanin g t he Monitor 1. T urn of f the monitor and the computer . 2. Unplug the monitor from the wall outlet. 3. T o clean the display unit cabinet, use a cloth lightly dampened with a mild deter gent. 4. Clean the touchcreen with window or glass cleaner . Put the cleaner on the cloth and wipe the touchscreen. Ne ver apply the cleaner directly to the touchscreen. CA UTION: When cleaning the to uchsc r een: â Do not us e alcohol (meth y l, e thy l or isoprop yl) or an y str ong dissol v ent . Do not us e thinner or benz ene , abr asi v e cleaner s or compressed a ir . â A v oi d getting liquids insi de the touc hmonitor . If liqui d does get inside , have a qualif ied serv ice tec hni c ian c heck it be fo r e y ou po w er it on again . â Do not w i pe the sc r een w ith a c loth or sponge that could s cr atch the surface . Use r Guide 2â3
Saf ety and Maintenance Guidelines Shipp ing t h e Monitor K eep the original packing box in a storage area. Y ou may need it later if you mov e or ship your monitor . 2â4 Use r Guide
3 Set tin g Up t he Monitor T o set up the monitor , ensure that the power is turned of f to the monitor , computer system, and other attached devices, then follo w the instructions. Id entif ying Rear Connec tors Connec tor Function 1 A C P ow er Connec ts the A C pow er cor d to the monit or . 2 USB Connec ts the touchs cr een U SB cable to the monitor . 3 Ser ial Connec ts the touc hsc r een ser ial cable t o the monitor . 4 VG A Co nnects the v ideo cable t o the monitor . Use r Guide 3â1
Setting Up the Monitor Conn ec ting t h e Monitor 1. Place the monitor in a con venient, well-v entilated location near the computer . Ã W ARN IN G: T o r educe the risk o f electr ic shoc k or damage to y our equipment: â Do not disa ble the po w er cor d gr ounding plug . The gr ounding plug is an important saf ety featur e . â P lug the po w er cor d into a gr ounded (earthed) electr i cal outlet that is easil y accessible at all time s. â Disconnect po wer f r om the monitor b y unplugging the po wer cor d fr om the electr ical o utlet . â Do not place an ything on po w er cor ds or cables . Ar r ange them so th at no o ne may a ccide nt al ly s te p o n or trip over th em. Do no t pull on a cor d or cable . When un plugging fr om the elec tri cal outlet , gra sp the cor d b y the plug . 2. Connect one end of the po wer cable 1 to the A C power connector on the back of the monitor , and the other end to an electrical wall outlet. 3. Connect one end of the touchscreen serial cable (RS232) or USB cable 2 , b ut not both, to the rear connector of the computer , and the other end to the connector on the monitor . T ighten the two thumb scre ws on the serial cable to ensure proper gounding. The USB cable does not ha ve thumb scre ws. 4. Connect one end of the video cable 3 to the rear side of the computer and the other to the VGA connector on the monitor . 3â2 User Gui de
â Setting Up the Monitor Co nnecting the P o w er , U SB or Ser ial and V G A Cables Connect either the USB or serial cable to the monitor , but not both. 5. T urn on the computer , then press the power b utton on the side panel to turn the monitor po wer on. Installin g t he T ouc h Driv er Sof t war e Do wnloa ding Driv ers from th e W eb 1. Insert the HP software and documentation CD in the computerâ s CD-R OM dri v e. The CD will run automatically and open to a menu screen. 2. From the menu screen, select Elo T ouchSystems T ouchT ools . 3. Click Install Driv er f or This Computer . 4. Click Ye s to do wnload the latest dri vers from the Elo W ebsite. 5. Select WinXP/2000 Univ ersal from the Elo Dri ver and File Do wnloads page. Use r Guide 3â3
â Setting Up the Monitor â Depending on whether you connected the USB cable or serial cable, you should install only the USB dri ver or serial dri ver . 6. Refer to the online help file with the softwa re for instructions on conf iguring and adjusting the touchscreen. Installin g Driv ers fr om t he CD 1. Insert the HP software and documentation CD in the computerâ s CD-R OM dri v e. The CD will run automatically and open to a menu screen. 2. From the menu screen, select Elo T ouchSystems T ouchT ools . 3. Click Br owse CD . 4. Browse to the lastest v ersion of the EloW inXP Universal (4.10 or later) directory containing the dri ver installation package f iles. 5. Double-click on EloSetup.exe to run the install application for serial or USB T ouchscreen dri vers. Depending on whether you connected the USB or serial cable, you should install only the USB dri ver or serial dri ver . 6. Click Next and follo w the on screen instructions to complete the touchscreen setup process. Remo ving t h e Monitor Stand If you are mounting the panel to a wall or other mounting f ixture, you must remov e the monitor stand from the panel. The monitor has four mounting holes on the back side of the panel that adheres to the VESA mounting standard. 3â4 Use r Guide
Setting Up the Monitor à CA UTION: This monito r supports the VE S A indus tr y standar d 7 5mm mounting holes . T o attach a thir d par ty mounting solution t o the monitor , fo ur 4mm, 0.7 p itch , an d 10mm long scr ew s ar e r equir ed (not pr o v ided w ith the monitor ) . Longer s cr ew s should not be u sed becaus e they may damage the monit or . It is important to v er ify that the manuf actur er âs mounting s olutio n is complian t w ith the VE SA standar d and is rated to su pport the wei ght of the monitor dis play panel . F or be st perfor mance , it is important to u se the po w er and v ideo cable pr ov i ded wi th the monitor . T o remo ve the stand and mount the panel: 1. T urn of f the monitor and computer . 2. Disconnect the power , USB or serial and video cables from the monitor and the computer . 3. Lay the monitor face do wn on a flat surface cov ered with soft protecti ve cloth. 4. Remove the four scre ws that secure the stand to the back of the monitor . 5. Follo w the instructions from the manufacturer to install the panel to the manufacturerâ s mounting fixture. 6. Reconnect the power , USB or serial and video cables to the monitor and the computer . 7. T urn on the computer , then turn on the monitor . Mountin g t he Monitor to a D esktop The monitor can be scre wed do wn on a desktop or a tabletop to provide security . F our mounting holes are av ailable on the base of the stand for mounting the monitor . 1. T urn of f the monitor and computer . 2. If necessary , disconnect the po wer , USB or serial and video cables from the monitor and the computer . Use r Guide 3â5
Setting Up the Monitor 3. Position the monitor on the desk or tabletop. 4. Lift the bezel cover from the base of the stand. 5. Install the scre ws into the holes pro vided and replace the bezel cov er . 6. Reconnect the monitor cables and turn it on. Tilting t he Monitor For vie wing clarity , tilt the monitor forward (up to -5 degrees) or backward (up to 90 de grees). T ilting the Monitor à CA UTION: In orde r to pr otect the monit or , be sur e to hold the bas e w hen adju sting the L CD , and tak e car e not to t ouc h the scr een. 3â6 Use r Guide
Setting Up the Monitor Locatin g t he Ra ting La bels The rating labels on the monitor provide the spare part number , product number , and serial number . Y ou may need these numbers when contacting HP about your monitor model. The rating labels are located on the rear panel of the monitor display head. Use r Guide 3â7
4 O peratin g t h e Monitor Installin g t he Monitor Driv er The CD that comes with the monitor contains monitor dri v er f iles you can install on your computer: â an .INF (Information) f ile â an .ICM (Image Color Matching) f ile Adobe Reader is supplied on this CD and can be installed from the menu. â If the monitor does not include a CD, the .INF and .ICM f iles can be do wnloaded from the HP m onitors support W e b site. See âDo wnloading from the W orldwide W ebâ in this chapter . Th e In fo rm a t io n Fi l e The .INF f ile defines monitor resources used b y Microsoft W indows operating systems to ensure monitor compatibility with the computerâ s graphics adapter . This monitor is Microsoft W indows Plug and Play compatible and the monitor will work correctly without installing the .INF f ile. Monitor Plug and Play compatibility requires that the computerâ s graphic card is VESA DDC2 compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through separate BNC type connectors or through distrib ution b uffers/box es. Use r Guide 4â1
â Oper ating the Monitor Th e I m a g e C o l or M a t c h i n g Fi l e The .ICM f iles are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer , or from scanner to monitor screen. The .ICM f ile contains a monitor color system profile. This f ile is acti v ated from within graphics programs that support this feature. The ICM color prof ile is written in accordance with the International Color Consortium (ICC) Prof ile Format specif ication. Installin g t he .I NF an d .I CM Files After you determine that you need to update, you can install the .INF and .ICM f iles from the CD or do wnload them. Installin g from t he CD T o install the .INF and .ICM f iles on the computer from the CD: 1. Insert the CD in the computer CD-R OM dri v e. The CD menu displays. 2. V ie w the Monitor Driver Softwar e Readme f ile. 3. Select Install Monitor Driver Softwar e . 4. Follo w the on-screen instructions. 5. After the software has been installed, restart W indows. 6. Ensure that the proper resolution and refresh rates appear in the W indows Display control panel. 4â2 Use r Guide
Oper ating the Monitor â Y ou may need to install the digitally signed monitor .INF and .ICM f iles manually from the CD in the e vent of an installation error . Refer to the Monitor Driv er Software Readme f ile on the CD. Do wnloa ding from th e W orldwide W eb T o do wnload the latest version of .INF and .ICM f iles from the HP monitors support W eb site: 1. Refer to http://ww w .hp .com/support and select your country region. 2. Follo w the links for your mon itor to the support page and do wnload page. 3. Ensure your system meets the requirements. 4. Download the softw are by follo wing the instructions. Adjustin g t he Monitor The monitor will unlikely require adjustment. Ho wev er , v ariations in video output and application may require adjustments to optimize the quality of the display . For best performance, the monitor should be operating in nati ve resolution, that is 1024 x 768 at 60 -75 Hz. Use the Display control panel in W indows to choose 1024 x 768 resolution. Operating in other resolutions will degrade video performance. All adjustments you make to the controls are automatically memorized. This feature sa ves you from ha ving to reset your choices e v ery time you unplug or po wer your monitor off and on. If there is a po wer failure, the monitor settings will not def ault to the factory specif ications. Use r Guide 4â3
3 4 5 Oper ating the Monitor Id entifying P an el Controls â Cont rol F unctio n 1 P ow er T urns the monito r on or off . 2 Selec t Selects the adj ustmen t items fr om the OSD menus . Enter t he b rightness ad justment. Decr ease value o f the adju stment ite m. Selec t item co unter -cloc kw ise Enter s contr ast adj ustme nt Incr ease v alue of the adj ustme nt item . Select item. Menu/Ex it Displa y s or ex its the OSD menu s Using t h e On - Sc reen Disp l a y Use the On-Screen Display (OSD) to display and select OSD menu functions. T o access the OSD, do the follo wing: 4â4 Use r Guide
Oper ating the Monitor â 1. Press the Menu button on the side panel to acti vate the OSD menu. 2. Use the or controls to mov e clockwise or counterclockwise through the menu. Press the Enter ke y on the ke yboard, the parameter will be highlighted when selected. 3. T o quit the OSD screen at any time during the operation, press the Menu b utton. If the OSD remains untouched for a short period of time, the OS D automatically disappears. The OSD screen will disappear if no input acti vities are detected for 45 seconds. OSD Menu T a bl e The follo wing table lists the On-Screen Display (OSD) menu selections and their functional descriptions. OSD Menu Ico n OS D Con tr ol Descri pt io n Brightness Increases or d ecreases brightn ess. Contrast Increases or de cr eases co ntrast . H-P osition Adj us ts the positio n of the sc r een image left and r ight . V -P osition Adj us ts the positio n of the sc r een image up and do w n Use r Guide 4â5
Ico n OS D Co ntr ol Descr ipt io n Phase Incr eases o r decr eas es the sno w no ise or the image after aut o -adjustme nt is made . Cloc k The do t cloc k is f ine -adjust ed after auto adju st . O SD H-P ositi on Mo ve s the OSD po sition hor i z ontall y on the sc r een . When the button is pr essed , the OSD menu w ill mo v e to the r ight si de of the sc r een . L ik e w ise , when the but ton is p r essed, the OSD c ontrol menu w ill mo v e to the left si de . O SD V -P osition Mo ve s the OS D positio n verti cally on the scr een. When th e but ton is pressed , the O SD menu w ill mo ve to the t op side of the sc r een . L ik e w ise , w hen the button is pr ess ed, the O SD contr ol menu w ill mo ve t o the lo w er side . Co lor Balance Pr ess or to s elect 9 300, 6 500, 5 500, 7 5 00 or USER . Only w h en selec ting USER can y ou make adj us tments to the R/G/B (r ed/gr een/blue) cont ent . Press Enter to restor e the factor y default setti ng. Auto -Adjustment Press A uto to enable t his function. The Au to - Adj us tment w ill auto maticall y adju st V -P osition , H-P ositi on, C lock and Clo ck -P hase. R ecall Defa ults R eturns the monito r to its def ault se ttings. Oper ating the Monitor OSD Menu 4â6 User Gui de
Oper ating the Monitor OSD Menu Ico n OS D Co ntr ol Descr ipt io n O SD Language Selects f r om English , F r ench , German , Spanish and Japane se . Info rmati on Description Indicat es the c urr ent r esolu tion , H-F r equenc y and V -F reque ncy . â When adjusting the Clock and Clock Phase v alues, if the monitor images become distorted, continue adjusting the v alues until the distortion disappears. T o restore the f actory settings, select the Recall Defaults menu in the on-screen display . Id entifying Monitor C onditions Special messages will appear on the monitor screen when identifying the follo wing monitor conditions: â Out of Range â Indicates the monitor does not support the input signal because the resolution and/or refresh rate are set higher than the monitor supports. â No Input Signal â Indicates the monitor is not recei ving a video signal from the PC on the monitor video input connector . Check to determine if the PC or input signal source is of f or in the po wer sa ving mode. â Check V ideo Cable â Indicates the video cable is not properly connected to the computer . Use r Guide 4â7
Oper ating the Monitor Po w e r M a n a g e m e n t S y s t e m The monitor is equipped with the po wer management function which automatically reduces the po wer consumption when not in use. Mode P o w er Consum ption On <30 W Sleep <4 W Off <2 W It is recommended that you switch the monitor of f when it is not in use for a long period of time. â The monitor automatically goes through the po wer management system steps when it is idle. T o release the monitor from the po wer management system, press any k ey on the k eyboard or mov e the mouse. 4â8 Use r Guide
A T r oubl eshooting Solving Common Probl ems The follo wing table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem P ossib le C ause Solution Sc r een is blank . P ow er cor d is disconnected . Connec t the po w er cor d. P ow er s w itch on fr ont panel of t he monitor is turned o ff . Pr ess the f r ont panel po w er button. V ideo cable is impr operl y connected . Connec t the v ideo cable pr operl y . R efer t o Cha pte r 3 , Setting Up the Monitor , for mor e info rmatio n. Sc r een blanking utility is acti v e . Pr ess an y k e y on the k e yboar d or mov e the mouse to inacti vate the sc r een blanking utility . The monit or does not r espond after y ou turn on the sy stem . Chec k po w er . Chec k that the monitor âs po w er s w itc h is on. T urn off po w er and chec k the monitorâ s po we r cord and signal cable f or pr oper connecti on . Use r Guide Aâ1
T r oubleshooting Problem P ossib le C ause Solution Image appears blurr ed, indistinc t , or too dark . Brightness and c ontrast ar e too lo w . Press the Me nu but ton to displa y the O SD . Us e the or button to adju st the bri ghtness and con tras t scales as needed . Scr e en flashes when T urn the monit or off then tur n initiali z ed . it on again . âChec k V ideo Cable â is displa yed on scr een. Monitor v ideo cable is disconnected . Co nnect the v ideo si gnal cable to the V G A connecto r on the computer . Be sur e that the comput er po w er is off w hile connecting the v ideo cable . âOut of R ange â is displa y ed on scr een. V ideo r eso lution and/or r efresh rate are set higher than w hat your monitor supports. Re start y our comput er and ente r Saf e Mode . Change y our settings to a supported setting (see âF actory Pr ese t Displa y Modes â table in Appendi x B). Rest art your computer so that the ne w sett ings take effect. To u c h s c r e e n T i p s If you experience operational issues with the touchscreen system either during or after installation, use the tips belo w to help you determine the source of the problem. â If âNo Elo touchmonitor foundâ is displayed on the screen, install the latest dri vers. T ouchmonitors with the dual serial/USB interface require the latest dri vers. If you are replacing an existing installation and see this problem, you should update your touchscreen dri ver with one from the Elo W eb site Dri ver and File Downloads page. Aâ2 Use r Guide
T r oubleshooting â Be sure to calibrate the touchscreen monitor . T ouch response must be aligned to the video image (this is sometimes called calibration). Normally this need only be done when the touch dri vers are initially installed. T o calibrate the touchscreen: 1. Click the W indo ws Start button. 2. Select Settings > Contr ol Panel (on later operating systems the Settings step is omitted). 3. Open the Elo application by double-clicking the Elo icon. On W indows XP it may be necessary to click the Sho w Classic V iew b utton on the left side of the screen to see the Elo icon. 4. Click the Alignment/Calibration button. The Alignment/Calibration b utton is always on the General tab of the Elo Control Panel tab se t. It may be titled Calibrate, Align or it may just be an icon (f ingers and cross marks on a display). 5. T ouch the target that is displayed in the upper left corner . The target will reappear in the lo wer right corner . 6. T ouch the lo wer right target. The tar get will reappear in the upper right corner . 7. T ouch the upper right target. The ne xt screen is an alignment check. 8. On the alignment check screen, touch various places on the screen and see that the cursor jumps to the point of touch. A progress bar displays the relati ve time remaining before the routine will time out; if time-out is reached, the routine is aborted and the ne w alignment points are not retained. If response is correct, touch the Accept b utton - it may be a Y es b utton or a green check. Use r Guide Aâ3
T r oubleshooting Clicking the No or redo arro w icon will display the tar gets again to rerun the alignment routine. Remember , you must click the Accept b utton to store the ne w alignment points. â If the touchscreen is not responding to touch, check your serial or USB connection by doing the follo wing: â Serial Connection - Run the comdump diagnostic utility to determine if the touchscreen, the serial touch controller , the computer's serial COM port and the associated cabling are connected and functioning properly . Do wnload the latest version of comdump.e x e (7K) from the Elo W eb site Dri ver and Files Do wnload page. Y ou should sa ve the f ile where it can be accessed easily - either to a floppy or to the root of your hard dri v e. Comdump is a DOS application, so if you are running one of the W indows operating systems you must either boot to a DOS boot diskette or disable the dri v er so you can access the COM port from a command prompt. â USB Connection - If the Human Interface De vice (HID) is not listed in De vice Manager after a USB touchmonitor is connected, check to determine if a f ile named mouhid.sys is in the \windo ws (or winnt) \system32\dri vers folder . â â â The f ile will be missing if a USB mouse has ne ver been connected to the system. If the f ile is not there, connect a USB mouse to the system or copy mouhid.sys from another system. Once mouhid.sys is in the proper location, remo ve and reinstall the touch dri v ers. Aâ4 Use r Guide
T r oubleshooting â If you ha ve determined that the HID f iles are missing or corrupted ("Error installing mouse" when installing the HID dfri vers, and also a yello w "!" in Device Manager under Mouse), check that all of the follo wing files are present in the \\winnt\system32\dri vers folder: â â â â Hidusb .sys Hidclass.sys Hidparse.sys Mouhid.sys If all the f i les are there, try replacing them with the same f iles from a kno wn good system. It is suggested that you sa ve the original f iles in a backup directory . â The touch can not be held longer than 10 seconds. IntelliT ouch controllers ha ve a built-in tw o minute untouch time-out. By default, the 4.20 Uni versal dri v er generates an untouch after 10 seconds of constant touch. The untouch time-out can be changed by modifying a re gistry ke y . This time-out will ov erride an y registry time-out v alue if the registry v alue exceeds 120 seconds (120000 milliseconds). T o change the time-out time: 1. Run regedit or regedt32 (click Start > Run , enter r egedit ). 2. Drill do wn to HKEY_LOCAL_MA CHINE > SYSTEM > Curr entControlSet > Enum . a. For serial controllers: SERENUM > ELOSERIAL > ******* > Device P arameters . b . F or USB controllers: HID > VID_04e7 > ******** > ***************** > Device P arameters . The "******" entries are id numbers used by the W indows operating system. Use r Guide Aâ5
T r oubleshooting 3. Double-click the UntouchT imeOu t ke y . The Edit D WORD V alue dialog box opens. 4. Click the Decimal radio button. V a lue displays in decimal (default: 10000). 5. Enter the delay time in milliseconds, 60000 is 60 seconds 6. Exit regedit when done. 7. Shut Down and restart the machine. A restart is required before the setting will take ef fect. â A cursor is not visible. T o make the cursor visible, f irst, open Contr ol P anel > Elo T ouchscr een > Mode tab . Check if the Hide arro w mouse pointer box is checked; if yes, un-check it and click OK. If a mouse is not installed on the computer , Shut Do wn the computer , install a mouse, then restart the computer . The cursor should now be visible. Y o u may then Shut Do wn and remov e the mouse, or lea v e it connected, as desired. â If connecting multiple monitor systems, all monitors must be conf igured to ha ve independent resolution control (as in two monitors, each at 1024 x 786 resolution), rather than a single, large desktop (as in 2048 x 768). Multiple indi vidual video cards are automatically set up as indi vidual monitors. Some multiport video cards can be conf igured either way; in this case, the video dri ver must be set up properly . Once the multiport video has been properly conf igured, the Elo Uni versal dri ver should be remo ved and reinstalled. Some multiport video cards can only be conf igured as a single large desktop, and they will not w ork with Elo's multiple monitor dri ver setup. Aâ6 Use r Guide
T r oubleshooting Using t h e W orldw id e W eb For online access to technical support information, self-solv e tools, online assistance, community forums of IT experts, broad multi vendor kno wledge base, monitoring and diagnostic tools, go to: http://www .hp .com/suppo rt. Preparing to call T ec hni cal Sup por t If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Ha ve the follo wing information a v ailable when you call: â The monitor Monitor model number Serial number for the monitor Purchase date on in voice Conditions under which the problem occurred Error messages recei ved Hardware conf iguration Hardware and softw are you are using â â â â â â â Use r Guide Aâ7
B T ec hnical S pec ifica tions â All performance specif ications are provided b y the component manufacturers. Performance specif ications represent the highest specif ication of all HPâ s component manufacturersâ typical le vel specif ications for performance and actual performance may v ary either higher or lo wer . HP L5 006tm T ouc hsc reen HP L5006tm Specifica tions L CD Displa y 15 inch TF T Acti ve Matr i x P anel 3 8.1 cm Displa y Si z e 12 . 0 (H) x 9 .0 (V) in 3 04 (H) x 2 2 8 ( V) mm P ix el P itch 0. 01 (H) x 0. 01 (V) in 0.2 9 7 (H) x 0.29 7 (V) mm Displa y Mode V G A 640 x 3 50 ( 7 0Hz) V G A 7 20 x 400 ( 7 0Hz) V G A 640 x 4 80 (6 0 / 7 2/ 7 5Hz) S V G A 800 x 6 00 (5 6 / 60 / 7 2 / 7 5Hz) X G A 10 2 4 x 7 6 8 (6 0 / 7 0 / 7 5Hz) Max imum R esolu tion X G A 10 2 4 x 7 6 8 at 7 5Hz Co ntr ast R atio 400 : 1 T y pi cal Br ightne ss T yp ical 2 30 Cdm 2 ; Min 18 4 Cd/m 2 Use r Guide Bâ1
T echni cal Spec ificati ons HP L5 006tm Spec ifica tions (Contin ued) Re sponse T ime T r: 5 ms Tf: 12 ms T ypi cal Display C olor 16 .2M V ie w ing Angle V ertical -6 0 o ~ 40 o Hor i z ontal -6 0 o ~ 6 0 o Input Signal Vid e o R .G .B. Analog 0.7Vp-p , 7 5 Ohms Syn c TTL P ositi v e or Negati ve Signal C onnector Mini D-Su b 15 pin Side C ontr ol Menu , , , Selec t , P ow er O SD Co ntr ast , Brigh tness , H-P osition , V-P ositi on , Colo r T emper atur e , Phase , Clock , OS D Time , Recall , Lan g ua g e Pl u g & Pl a y D D C 1 / 2 B T ouch P anel IntelliT ouch Surface A coustic W av e (S A W) technology P ow er Input A C 100 - 2 40V , 5 0 -60Hz Oper ating Conditi ons T emper ature (Oper ating) 0 o C to 40 o C (3 2 o F to 10 4 o F) T emper ature (S tor age) - 20°C to 60°C (- 4 o F to 14 0 o F) Humidity 20% ~ 80% (No C ondensati on) Altitude To 1 2 ,0 0 0 F e e t Bâ2 Use r Guide
T echni cal Spec ificati ons Use r Guide Bâ3 HP L5 006tm Spec ifica tions (Contin ued) Dimensi ons Wid t h 13 .8 in 350 m m Hei ght (includes ba se) 12 .2 in 310 mm Depth (include s base) 6.9 i n 17 5 mm We i g h t Actu al 10.6 lb 4.8 k g Shipping 15 .4 lb 7. 0 k g IntelliT ouc h Sur face W a v e T ec hnology IntelliT ouc h Spec ifications Input Method F inger o r glov ed hand (c loth, leather or ru bber) ac ti vati on Mechani cal P ositional A cc ur acy Standar d dev iati on of e rr or is les s than 0. 08 0 in. ( 2 . 0 3 mm) . E quates t o less than ±1%. 2 T ouc hpoin t Density Mor e than 100, 000 touc hpoints/in 2 (15,5 00 touc hpoin ts/cm ). T ouch A cti v ation F or ce T ypi call y less than 3 ounces (8 5 grams). Surface Dur ab ility Surface dur ab ilit y is that of glas s, Mohs â har dness r ating of 7 . Expected L ife P erfor mance No kno wn w ear -out mec hanism, as ther e are no lay ers, coating s, or mo v ing parts. IntelliT ouc h tec hnolog y has been oper atio nally te sted to mo re than 5 0 million touches in one location w it hout failur e , using a stylu s similar to a finge r .
T echni cal Spec ificati ons IntelliT ouc h Spec ifications Sealing Unit is sealed to pr otect against spla shed liq uids , dir t , and dus t . Optical L ight T ransmis sion (per A S TM D100 3) up to 92% V isual Res olution All measur ements made using U S AF 19 51 Re soluti on Chart , under 3 0X magnifi catio n, w ith tes t unit located appr ox imately 1. 5 in (3 8 mm) fr om sur face o f re soluti on chart . Clear surface: Ex cellent , w ith no noticea ble degr adation . Anti glar e surface: 6:1 minimum . Gloss (pe r AS TM D2 4 5 7 using a 60- degree glo ss meter ) Anti glar e surface: c urved or f lat: 9 5 ± 15 glos s units or 6 5 ± 15 gloss units; Clear surface: N/A En v ir onmental C hemical R esis tance The ac ti ve ar ea of the touc hsc r een is r esistan t to all che micals that do not aff ect glass , suc h as: Ace ton e To l u e n e Meth yl eth yl k etone Isopr opy l alcohol Meth yl alcohol Eth yl ace tate Ammoni a -based glas s cleaners Gaso line Ke r o s e n e Vi n eg a r Electr os tatic Pr otection (per EN 61 0 00-4- 2 , 1 9 9 5 ) Meets Le vel 4 (15 kV air/8 kV cont act discha r ges ) . Bâ4 Use r Guide
T echni cal Spec ificati ons Recognizing Preset Disp lay R esolu tions The display resolutions listed belo w are the most commonly used modes and are set as factory def aults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Fa c t o r y P res e t D is p l ay Mo d es Preset Mode Resolution Horz Freq (kHz) Band Width (MHz) 1 V G A 640 x 3 5 0 70 H z 31. 5 2 8.3 2 2 2 V G A 7 20 x 400 70 H z 31.4 7 2 8.3 2 2 3 V G A 640 x 48 0 60H z 31.4 7 2 5 .17 5 4 MA C 640 x 4 80 66 H z 35.0 0 32 . 24 5 VE S A 640 x 4 80 72 H z 37 . 8 6 3 1 . 5 6 V E S A 6 4 0 X 4 8 0 75 H z 37 . 5 0 3 1 . 5 7 VE S A 800 X 6 00 56 H z 35. 1 6 36 8 VE S A 800 X 6 00 60H z 37 . 8 8 4 0 9 VE S A 800 X 6 00 75 H z 46. 88 4 9 .5 10 VE SA 8 00 x 60 0 72 H z 48 .08 50 Use r Guide Bâ5
T echni cal Spec ificati ons Factor y Preset Dis pl ay Modes (C ontinued) Preset Mode Resolution Horz Freq (kHz) Band Width (MHz) 11 MA C 8 3 2 x 6 2 4 75 H z 49 . 72 57 . 283 12 VE S A 0 2 4 x 7 6 8 65 H z 48 .36 65 13 S UN 10 2 4 x 7 6 8 65 H z 52. 4 5 70 . 4 9 14 VE S A 10 2 4 x 76 8 7 0 H z 56. 4 8 7 5 15 VE S A 10 2 4 x 76 8 7 5 H z 60.02 7 8 .7 5 Enterin g User Mod es The video controller signal may occasionally call for a mode that is not preset if: â Y ou are not using a standard graphics adapter . â Y ou are not using a preset mode. If this occurs, you may need to re adjust the parameters of the monitor screen by using the on-screen display . Y our changes can be made to any or all of these modes and sa ved in memory . The monitor automatically stores the ne w setting, then recognizes the ne w mode just as it does a preset mode. In addition to the 15 factory preset, there are 7 user modes that can be entered and stored. The only condition to store as a user mode is the ne w display information must ha ve 1 KHz dif ference for horizontal frequency or 1 Hz for vertical frequenc y or the sync signal polarities are dif ferent from the default modes. Bâ6 Use r Guide
C Ag ency R egul a tor y Noti ces F ederal Comm unica tions Com miss io n No tice This equipment has been tested and found to comply with the limits for a Class B digital de vice, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Ho wev er , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or tele vision reception, which can be determined by turning the equipment of f and on, the user is encouraged to try to correct the interference by one or more of the follo wing measures: â â I r â f â t Reorient or relocate the recei ving antenna. ncrease the separation between the equipment and the ecei v er . Connect the equipment into an outlet on a circuit dif ferent rom that to which the recei v er is connected. Consult the dealer or an experienced radio or tele vision echnician for help. Use r Guide Câ1
Agenc y R egulatory Notice s Modifica tions The FCC requires the user to be notif ied that any changes or modif ications made to this de vice that are not e xpressly appro ved by He wlett Packard Compan y may void the user's authority to operate the equipment. Cable s Connections to this de vice must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Dec l aration of C onf ormit y f or Products Ma r k ed w i th the F CC Lo go (U ni te d States O nly) This de vice complies with Part 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) this de vice may not cause harmful interference, and (2) this de vice must accept any interference recei ved, including interference that may cause undesired operation. For questions re garding your product, contact: He wlett Packard Compan y P . O. Box 692000, Mail Stop 530113 Houston, T exas 77269-2000 Or , call 1-800-HP-INVENT (1-800 474-6836) For questions re garding this FCC declaration, contact: He wlett Packard Compan y P . O. Box 692000, Mail Stop 530113 Houston, T exas 77269-2000 Or , call (281) 514-3333 Câ2 Us er Guide
Agenc y Regulat or y Notice s T o identify this product, refer to the P art, Series, or Model number found on the product. Ma terials Dis pos al This HP product contains Mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of en vironmental considerations. For disposal or rec ycling information, contact your local authorities or the Electronic Industries Alliance (EIA) (www .eiae.org). Can adi an Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Av i s C a n a d i e n Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. P ow er C ord S et Req ui rem en t s The monitor po wer supply is provided with Automatic Line Switching (ALS). This feature allo ws the monitor to operate on input v oltages between 100-120V or 200-240V . The po wer cord set (flexible cord or w all plug) recei v ed with the monitor meets the requirements for use in the country where you purchased the equipment. Use r Guide Câ3
Agenc y R egulatory Notice s If you need to obtain a po wer cord for a dif ferent country , you should purchase a po wer cord that is appro ved for use in that country . The po wer cord must be rated for the product and for the v oltage and current marked on the product's electrical ratings label. The v oltage and current rating of the cord should be greater than the v oltage and current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.75 mm² or 18A WG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you ha ve questions about the type of po wer cord to use, contact your HP authorized service provider . A po wer cord should be routed so that it is not likely to be w alked on or pinched by items placed upon it or against it. P articular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Câ4 Us er Guide
D N a ti v e Resolution The nati v e resolution of a monitor is the resolution le vel at which the LCD panel is designed to perform best. The nati ve resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when vie wed at their nati ve resolution. Y ou can lo wer the resolution setting of a monitor b ut not increase it. Input V ideo 1 5â L CD 64 0 x 48 0 (V G A\S) T r ansfor ms input f or mat to 10 2 4x7 6 8 800x6 00 (S V G A) T r ansfor ms input f ormat to 10 2 4x7 6 8 10 2 4x7 6 8 (X G A) Display s in Nati v e Re soluti on The nati ve resolution of an LCD is the actual number of pix els horizontally in the LCD by the number of pix els v ertically in the LCD. LCD resolution is usually represented by the follo wing symbols: VGA 64 0 x 48 0 SVGA 8 0 0 x 6 0 0 XGA 1 02 4 x 7 68 SX G A 12 80x10 2 4 UX G A 16 00x1200 Use r Guide Dâ1
Native Resolution As an example, a SV GA resolution LCD panel has 800 pix els horizontally by 600 pix els v ertically . Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally b y 768 pix els vertically . When the input pixels contained in the video input format match the nati ve resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pix els. As an e xample, the pixel in column 45 and ro w 26 of the input video is in column 45 and ro w 26 of the LCD. For the case when the input video is at a lo wer resolution than the nati ve resolution of the LCD, the direct correspondence between the video pixels and the LCD pix els is lost. The LCD controller can compute the correspondence between video pixels and LCD pix e ls using algorithms contained on its controller . The accuracy of the algorithms determines the f idelity of con version of video pix e ls to LCD pix els. Poor f idelity con version can result in artifact s in the LCD displayed image such as v arying width characters. Dâ2 User Gui de