HP Laptop Docking Station Maintenance And Service Manual

Main tenan ce and Ser vice Gu id e HP Doc king S tati on HP A d v anced Doc king S t ati on Doc ument P art Number: 3 8 1 88 2 -00 3 May 200 7 This guide is a troubleshooting reference used for maintaining and servicing the HP Docking Station and the HP Adv anced Docking Station. It provides comprehensi ve information on identifying docking station features, components, and spare parts; troubleshooting problems; and performing disassembly procedures.
© Copyright 2005–2007 He wlett-Packar d De velopment Compan y , L.P . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and S ervi ce Guide HP Doc king Stati on HP Ad vanced Doc king Stati on T hird E ditio n: May 200 7 F irst E ditio n: January 2005 Doc ument P ar t Number : 3 8 1 8 8 2 -00 3
Maintenance and S ervi ce Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.3 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18 2T r o u b l e s h o o t i n g 2.1 Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . 2–2 2.2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 2–2 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Major Components . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Spares Kit . . . . . . . . . . . . . . . . . . . . . 3–4 3.4 Sequential Part Number Listing . . . . . . . . . . . . . . . . 3–6 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–2 4.4 Packaging and Transporting Precautions . . . . . . . . . 4–3 4.5 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–4 4.6 Grounding Equipment and Methods . . . . . . . . . . . . . 4–4
i v Maintenance and S ervi ce Guide Cont en ts 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Preparing the Docking Station for Disassembly . . . . 5–2 5.3 Installing the Cable Lock . . . . . . . . . . . . . . . . . . . . . 5–4 6 Specifications AS c r e w L i s t i n g B Connector Pin Assignments C Power Cord Set Requirements Index
Maintenance and S ervi ce Guide 1–1 1 Pr odu c t De sc ript ion The HP Docking Station and HP Adv anced Docking Station provide desktop con v enience with full port replication capability in a space-sa ving design. The easy docking system provides port replication and cable management in one product. The adv anced docking station also provides a MultiBay II slot and an ExpressCard slot.
1–2 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n HP Ad vanced Doc king Stati on and HP Smart Adapt er HP Doc king Stati on and HP Smar t Ad apter
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–3 The HP Docking Station and HP Adv anced Docking Station are compatible with the follo w ing computer models: ■ HP Compaq nc2400 Notebook PC ■ HP Compaq nc4200 and nc4400 Notebook PCs ■ HP Compaq tc4200 and tc4400 T ablet PCs ■ HP Compaq nc6110, nc6120, and nc6140 Notebook PCs ■ HP Compaq nx6110 and nx6120 Notebook PCs ■ HP Compaq nc/nx6115 and nc/nx6125 Notebook PCs ■ HP Compaq nc6220 and nc6230 Notebook PCs ■ HP Compaq nx6320, nc6320, and nx6310 Notebook PCs ■ HP Compaq nx6325 and HP Compaq nx6315 Notebook PCs ■ HP Compaq nc6400 Notebook PC ■ HP Compaq 6510b and 6515b Notebook PCs ■ HP Compaq 6710s, 6710b, 6715s, and 6715b Notebook PCs ■ HP Compaq nx7400 Notebook PC ■ HP Compaq nc8200, nw8200, and nx8200 Notebook PCs ■ HP Compaq nw8440, nc8430, and nx8420 Notebook PCs ■ HP Compaq 8510w and 8510p Notebook PCs ■ HP Compaq 8710w and 8710p Notebook PCs ■ HP Compaq nw9440 and nx9420 Notebook PCs
1–4 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n 1. 1 F e a t u r e s ■ Integrated cable lock slot ■ Security slot (for standard cable lock) ■ HP Smart Adapter external A C adapter (charges docked PC) ■ Lights (po wer , docking) ■ Integrated MultiBay II (adv anced docking station only) ■ MultiBay II acti vity light (advanced docking station only) ■ ExpressCard slot (adv anced docking station only) ■ Dual-link D VI support for follo w ing computer models: ❏ HP Compaq 8510p and 8510w Notebook PC ❏ HP Compaq 8710p and 8710w Notebook PC
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–5 ■ Connectors: ❏ Monitor stand port ❏ External monitor port ❏ Serial port ❏ Parallel port ❏ K eyboard connector ❏ Mouse connector ❏ Audio-out (headphone) jack ❏ Audio-in (microphone) jack ❏ Digital video (D VI) port ❏ Composite video jack ❏ RJ-45/Ethernet (network) jack ❏ RJ-11 (modem) jack ❏ Uni versal Serial Bus (USB) 2.0 ports ◆ Docking station—3 USB 2.0 ports ◆ Adv anced docking station—5 USB 2.0 ports ❏ Po wered USB port ❏ S-V ideo-out jack ❏ Po wer connector
1–6 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n 1 .2 Exter nal C om ponen ts The external components on the top of the docking station are sho w n in the follo wing illustration and described in T able 1-1. T op Components, Doc king Stati on
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–7 T ab le 1-1 T op Components, Doc king Station Item Component Description 1 P ow er button T ur ns on pow er to the computer . 2 P ow er light Indicates the st ate of the computer and is tur ned on when the computer is tur ned on. 3 Docking posts (2) Align and se cure the computer f or proper connection to the docking station. 4 Computer eject mechanisms (4) Disconnect the computer from the docking station when y ou pres s the eject button. 5 Docking connector Connect s the computer to the docking station. 6 Visual alignment indicator Helps you correctly align the computer when connecting it to the doc king station. 7 Computer eject b utton and docking light Ejects the computer from the docking station. The docking light is turned on when the computer is properly aligned.
1–8 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n The external components on the top of the adv anced docking station are sho w n in the follo wing illustration and described in T able 1-2. T op Compone nts, A dv anced Docking S tation
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 T op Components, Ad vanced Doc k ing Station Item Component Description 1 P ower b utton T ur ns on pow er to the computer . 2 P ower light Indicates the stat e of the computer and is tur ned on when the computer is tur ned on. 3 Doc king posts (2) Align and secure the computer f or proper connection to the docking station. 4 C omputer eject mechanisms (4) Disconnect the computer from the docking station when you press the eject b utton. 5 D ocking connector Connects the computer to the doc king station. 6 Visual alignment indicator Helps you correctly align the computer when connecting it to the doc king station. 7 C omputer eject button and docking light Ejects the computer from the docking station. The docking light is turned on when the computer is properly aligned.
1–1 0 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the le ft side of the docking station are sho wn in the following illustration and described in T able 1-3. Le ft -Si de Co mponen ts, Doc king Stati on Ta b l e 1 - 3 Left-Side Components, Doc king Station Item Component Description 1 P ow er button and pow er light T ur ns on power to the computer . The light indicates the state of the computer , and is tur ned on when the computer is tur ned on. 2 USB por t Allows y ou to connect USB devices . 3 P ow ered USB por t Allows y ou to connect to select USB de vices.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 1 The external components on the left side of the adv anced docking station are sho w n in the follo wing illustration and described in T able 1-4. Le ft -Side C omponen ts, A dv anced Docking S tation Ta b l e 1 - 4 Left-Side Components, Adv anced Docking Station Item Component Description 1 MultiBa y II light Lights to indi cate MultiBa y II drive activity . 2 MultiBa y II Suppor ts 9.5-mm MultiBay II driv es such as hard drives and optical drives . 3 USB por ts (3) Allow y ou to connect USB devic es. 4 P ow ered USB por t Allows y ou to connect to select USB de vices. 5 ExpressCard slot Allows y o u to connect ExpressCard de vices to the docking station. 6 P ow er button and pow er light T ur ns on pow er to the computer . The light is tur ned on when the co mputer is turned on.
1–1 2 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the ri ght side of the docking station are sho wn in the following illustration and described in T able 1-5. R ight -Si de Components , Docking St ation T ab le 1-5 Right-Side Components, Doc king Station Item Component Description 1 Computer eject b utton and dock light Ejects the computer from the docking station. The dock light is turned on when the computer is properly aligned. 2 Integrated cab le lock slot Suppor ts the cable loc k, which secures the docking station and a connected computer .
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 3 The external components on the right side of the adv anced docking station are in the follo wing illustration below and described in T able 1-6. R ight -Si de Com ponents, A dv anced Docking S tation Ta b l e 1 - 6 Right-Side Components, Adv anced Docking Station Item Component Description 1 Computer eject b utton and docking light Ejects the computer from the doc king station. The docking light is turned on when the computer is properly aligned. 2 Integr ated cable loc k slot Suppor ts the cable loc k, which secures the doc king station, connected computer , and MultiBa y II dr iv e.
1–1 4 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the re ar of the docking station are sho w n in the follo wing illustration and described in T able 1-7. R ear Components , Docking St ation Ta b l e 1 - 7 Rear Components, Doc king Station Item Component Description 1 Security cable slot Connec ts an optional security cab le lock. 2 Monitor stand por t Connects an optional HP Monitor Stand to the docking station. 3 A udio-out (headphone) jack Connects an audio output de vice such as headphones or speakers . 4 Mouse connector Connects a PS/2 mouse. 5 P arallel por t Connects a parallel de vice such as ap r i n t e r . 6 Digital video (D VI) jack Connects a D VI device such as a flat panel monitor .
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 5 7 P ow er light Is tur ned on when the docking station is connected to A C power . 8 RJ-11 (modem) jack Connects a telephone cable . 9 RJ-45 (network) jack Connects a network cable . 10 USB por ts (2) Connect USB de vices. 11 Smar t Adapter power connector Connects the docking station to the HP Smar t Adapter AC adapter . 12 Exter nal monitor por t Connects a V GA monitor . 13 Serial por t Connects a serial device such as a mouse. 14 K eyboard connector Connects a PS/2 ke yboard. 15 A udio-in (microphone) jack Co nnects home audio equipment such as CD and MP3 pla yers . 16 Composite video jac k Connects a composite video de vice such as a TV . 17 S-Video-out jack Connects an S-Video device such as a TV , VCR, or camcorder . Ta b l e 1 - 7 Rear Components, Doc king Station (Continued) Item Component Description
1–1 6 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the rear of the adv anced docking station are sho w n in the follo wing illustration and described in T able 1-8. R ear Com ponents, A dv anced Docking S tation Ta b l e 1 - 8 Rear Components, Adv anced Docking Station Item Component Description 1 Security cab le slot Connects an optional security cable loc k. 2 A udio-out (headphone) jack Connects an audio output de vice such as headphones or speak ers. 3 M ouse connector Connects a PS/2 mouse . 4 M onitor stand por t Connects an optional HP Monitor Stand to the docking station.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 7 5 P arallel por t Connects a pa rallel de vice such as a printer . 6 S-Video-out jac k Connects an S-Video device such as a TV , VCR, or camcorder . 7 C omposite video jack Connects a composite video de vice such as a TV . 8 D igital video (D VI) jack Connects a D VI device such as a flat panel monitor . 9 P ower light Is tur ned on when the docking station is connected to A C pow er . 10 RJ-11 (modem) jac k Conn ects a telephone cab le. 11 RJ-45 (netw ork) jack Connects a network cable . 12 USB ports (2) Connect USB devices . 13 Smart Adapter power connector Connects the dock ing station to the HP Smar t Adapter AC adapter . 14 External monitor por t Connects a V GA monitor . 15 Serial por t Connects a seri al device such as a mouse . 16 K e yboard connector Connects a PS/2 k eyboard. 17 A udio-in (microphone) jack Connects home audio equipment such as CD and MP3 pla yers . Ta b l e 1 - 8 Rear Components, Adv anced Docking Station (Continued) Item Component Description
1–1 8 Maintenance and S ervi ce Guide Pr oduct Desc riptio n 1. 3 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the HP Docking Station and HP Adv anced Docking Station. Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The docking stations provide the follo wing de vice connections: ■ Monitor stand port, for use with the HP Monitor Stand ■ Digital video (D VI) jack ■ Audio-out (headphone) jack ■ Audio-in (microphone) jack ■ RJ-11 (modem) jack ■ RJ-45 (network) jack ■ USB 2.0 connectors (3 on docking station, 5 on adv anced docking station) ■ Po wered USB 2.0 port ■ S-V ideo out ■ Serial port ■ Parallel port
Maintenance and S ervi ce Guide 2–1 2 T r oub l eshooting Å WA R N I N G : Only a uthor iz ed tec hnic ians tr ained by HP should r epair this equipmen t . All tr oubleshooting and r epair procedur es ar e detailed to allo w only subas sembl y-/module -lev el repair . Becau se of the comple xity of the indi v idual boar ds and subasse mblies , do not at tempt to mak e repair s at the component le vel or modif ications t o an y print ed w iring boar d. Impr oper repair s can cr eate a saf ety haz ar d. An y indicati on of component r eplacement or pr inted wir ing board modif icati on may v oid an y war ranty or e xc hange allo wances . This chapter contains troubleshooting information for the HP Docking Station and HP Adv anced Docking Station. Carefully match the symptoms of the malfunction against the problem description in the troubleshooting tables to a void a misdiagnosis. Refer to Chapter 5 for all remov al and replacement procedures. Follo w these guidelines when troubleshooting: ■ Complete the recommended actions in the order in which they are gi ven. ■ When the problem is resolved, do not complete the remaining troubleshooting steps.
2–2 Mainte nance and Serv ice Gui de T r oubles hooting 2. 1 T roub leshooting C hec klis t When troubleshooting a problem, check the follo wing list for possible solutions before replacing parts: ■ V erify that cables are connected properly to the suspected defecti ve part. ■ V erify that all required device dri vers are installed. 2.2 Problems an d Solu tions The follo wing tables list possibl e problems, the possible cause of each problem, and the recommended solution. Doc king Pr oblems and Solutions Prob lem P ossible Cause Solution The computer is not properly connected to the doc king station. The computer ma y be properly aligned, bu t is not fully seated or dock ed in the docking station. Press the eject button all the wa y in to eject the computer . Lift the computer aw ay from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer . Ensure that the computer is properly aligned and seated, and fully dock ed by gently pressing do wn on the computer until yo u hear a click. If accessories are attached, they should now work properly . The computer is tur ned on and properly dock ed, but the po wer light and dock light are not on. P ow er cord is not plugged into either the docking station or the A C outlet. Properly plug in power cord.
Tr o u b l e s h o o t i n g Maintenance and S ervi ce Guide 2–3 Doc king Pr oblems and Solutions (Continued) Prob lem P ossible Cause Solution Some of the por ts or connectors do not work, e v en though the docking light is tur ned on. The computer ma y be properly aligned, bu t is not fully seated or dock ed in the docking station. Press the eject button all the wa y in to eject the computer . Lift the computer aw ay from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer . Ensure that the computer is properly aligned and seated, and fully dock ed by gently pressing do wn on the computer until yo u hear a click. If accessories are attached, they should now work properly .
2–4 Mainte nance and Serv ice Gui de T r oubles hooting Undoc king Prob lems and Solutions Prob lem P ossible Cause Solution The computer will not disconnect from the docking station. The connectors ma y be jammed. Press the eject button all the wa y in. If the computer does not disconnect, repeat this procedure to disconnect the computer . Ä Applying e xcessive f orce ma y damage connector pins. The cable loc k is in the lock ed position. Unlock the cab le lock and then disconnect the computer .
Tr o u b l e s h o o t i n g Maintenance and S ervi ce Guide 2–5 External Device Pr oblems and Solutions Prob lem P ossible Cause Solution A ne w de vice is not recognized as par t of the system. The computer ma y be properly aligned, bu t is not fully seated or dock ed in the docking station. Press the eject button all the wa y in to eject the computer . Lift the computer aw ay from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer . Ensure that the computer is properly aligned and seated, and fully dock ed by gently pressing do wn on the computer until yo u hear a click. If accessories are attached, they should now be recognized b y the system. The de vice cable or pow er cord is loose. ■ Ensure that all cables are securely connected to the de vice and the docking station. ■ Ensure that all pow er cords are securely connected to the de vice or docking station and to an A C outlet. The de vice was connected while the system was on. T ur n off the computer , tur n on the de vice (if applicab le), and then restar t the computer . Cabling is incorrect. Ensure that the de vice cable is in the correct connector on the docking station. Y ou may need to install de vice dr iv ers on the computer . Install drivers according to the de vice manufa cturer’ s instructions.
2–6 Mainte nance and Serv ice Gui de T r oubles hooting Optical Drive Pr oblems and Solutions MultiBa y II Pr oblems and Solutions Prob lem P ossible Cause Solution The system cannot read the optical disc. The disc is not properly seated in the drive tra y . Remov e the disc, reseat it in the drive tr a y , and then close the drive tra y . The disc is upside down. Remov e the disc, tur n it ov er , and then close the drive tra y . The disc ma y be dir ty or scratched. Clean or replace the disc. The system cannot eject the media tra y . The disc is not properly seated in the media tra y . T ur n off the computer , and then manually eject the media tra y . There is no pow er to the adv anced docking station. ■ T ur n on powe r to the system, and then eject the disc. ■ Manually eject the disc. Prob lem P ossible Cause Solution The MultiBa y II dr ive is not recognized. The drive is not properly inser ted in the MultiBa y II. Remov e the dr iv e, and then reinser t it. The drive was inser ted while the pow er was on. Restar t the computer while the drive is in the MultiBa y II.
Maintenance and S ervi ce Guide 3–1 3 I llus trated P ar ts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seria l Number Loca tion When ordering parts or requesting information, provide the docking station serial number and model number located on the bottom of the base plate. Serial Numb er Loca tion
3–2 Mainte nance and Serv ice Gui de Illustrated P ar ts Catal og 3.2 Major C omp onents Majo r Com ponents, HP Doc king Stati on and HP Ad vanced Doc king St atio n
Illustrated P arts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 HP Doc king Station/HP Adv anced Docking Station Major Components Item Description Spare P ar t Number 1 HP Doc king Station (whole unit replacement) 449720-001 2 HP Adv anced Docking Station (whole unit replacement) 449721-001 3 Po w e r c o r d Fo r u s e i n Au s t r a l i a F or use in Brazil F o r use in Denmark F or use in Europe, Middle East, and Afri ca F o r use in Italy F o r use in J apan F o r use in K orea F o r use in Switzerland F or use in the United Kingdom F or use in the United States 246959-011 246959-201 246959-081 246959-021 246959-061 246959-291 246959-AD1 246959-A G1 246959-031 246959-001 4 AC a d a p t e r Smar t Adapter AC adapter , 135-W , PFC Smar t Adapter AC adapter , 120-W , PFC 397803-001 391174-001
3–4 Mainte nance and Serv ice Gui de Illustrated P ar ts Catal og 3. 3 M iscellan eous Spares Kit Miscel la neous Spares Kit
Illustrated P arts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 2 Miscellaneous Plastics Kit Item Description Spare P ar t Number Miscellaneous Plastics Kit , includes: 380089-001 1 MultiBa y II dummy card 2 ExpressCard slot dummy card 3 Large rubber f e et, 5 each 4 Small rubber f eet, 2 each 5 Rubber b umper (protects unit and computer when docking) 6 Cab le lock bez el blank 7C a b l e l o c k b e z e l
3–6 Mainte nance and Serv ice Gui de Illustrated P ar ts Catal og 3.4 Sequ enti al P ar t N umber Listin g Ta b l e 3 - 3 Sequential P ar t Number Listing Spare P ar t Number Description 246959-001 P ow er cord f or use in the United States 246959-011 P ow er cord f or use in A ustralia 246959-021 P ow er cord f or use in Europe, the Middle East, and Africa 246959-031 P ow er cord f or use in the United Kingdom 246959-061 P ow er cord f or use in Italy 246959-081 P ow er cord f or use in Denmark 246959-201 P ow er cord f or use in Brazil 246959-291 P ow er cord f or use in Japan 246959-AD1 P ow er cord f or use in K orea 246959-A G1 P ow er cord for use in Switze rl and 380089-001 Miscellaneous Plastics Kit 391174-001 A C adapter , 120-W , PFC 397803-001 A C adapter , 135-W , PFC 449720-001 HP Docking Station 449721-001 HP Adv anced Docking Station
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdri ver ■ 5.0-mm hex sock et for system board standoffs ■ Flat-bladed scre wdriv er ■ T ool kit (includes connector remo val tool, loopback plugs, and case utility tool) 4.2 Ser vice C onsid erations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the docking base, place the subassembly (and all accompanying scre ws) aw ay from the work area to pre vent damage.
4–2 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. C abl es and C onn ec tors Ä CAUT I ON: When serv ic ing the e xpansion bas e , ensure that cable s ar e placed in their pr oper locatio ns during the r easse mbly pr ocess . Impr oper cable placement can damage the e xpansion ba se . Cables must be handled with extreme care to a void damage. Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle the cables by the connector whene ver possible. In all cases, a void bending, twisting, or tearing cables. Ensure that the cables are routed in such a way that they cannot be caught or snagged b y parts being remov ed or replaced. Handle flex cables w ith e xtreme care; these cables tear easily . 4.3 Pre v entin g Elec trosta tic D ama g e Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b ut in many cases, the dischar ge contains enough po wer to alter devi ce parameters or melt silicon junctions. A sudden dischar ge of static electricity from a finger or other conductor can destroy static-sensiti ve de vices or microcircuitry . Often the spark is neither felt nor heard, b ut damage occurs. An electronic de vice exposed to electrostatic dischar ge might not be af fected at all and can work perfectly throughout a normal cycle. Or the de vice might function normally for a while, and then degrade in the internal layers, reducing its life e xpectancy .
Re mo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–3 4.4 P a c k agin g and T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a void hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ve parts and assemblies with conducti ve or approv ed containers or packaging. ■ K eep electrostatic-sensitiv e parts in their containers until the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving them from their containers. ■ Alw ays be properly grounded when touching a sensiti ve component or assembly . ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con ve yors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used to mov e materials is wired to ground and that proper materials are selected to a void static char ging. When grounding is not possible, use an ionizer to dissipate electric char ges.
4–4 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies 4.5 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, "Static-Shielding Materials" ). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conducti ve f ield service tools, such as cutters, scre wdriv ers, and vacuums. ■ When using f ixtures that must directly contact dissipati ve surfaces, only use f ixtures made of static-safe materials. ■ K eep the work area free of nonconductiv e materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti ve components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ A v oid contact with pins, leads, or circuitry . ■ T urn of f power and input signals before inserting or remo ving connectors or test equipment. 4.6 G rounding E quip men t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Re mo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–5 ■ When standing, use foot stra ps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. T o be ef fectiv e, the conducti ve strips must be worn in contact with the skin. Other grounding equipment recommended for use in pre venting electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and slee ve protectors. ■ Conducti ve bins and other assembly or soldering aids. ■ Nonconducti ve foam. ■ Conducti ve tabletop workstations with ground cords of one megohm resistance. ■ Static-dissipati ve tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static aw areness labels. ■ Material-handling packages. ■ Nonconducti ve plastic bags, tubes, or boxes. ■ Metal tote boxes. ■ Electrostatic v oltage le vels and protecti ve materials.
4–6 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies T able 4-1 sho ws how humidity af fects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection pro vided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Event 10% 40% 55% W alking across car pet 35,000 V 15,000 V 7,500 V W alking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b ubble pac k from PCB 26,500 V 20,000 V 7,000 V P acking PCBs in f oam-lined bo x 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 V. Ta b l e 4 - 2 Static-Shielding Materials Material Use V oltage Pr otection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl a cement Pr ocedure s This chapter provides remo val and replacement procedures. Y ou must remov e up to three scre ws (for the cable lock) when servicing the docking station. Make note of each scre w location during remov al and replacement. Refer to Appendix A, “Scre w Listing, ” for detailed information on scre w sizes, locations, and usage. 5 . 1 S erial N umber Report the docking station serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the docking station. Serial Numb er Loca tion
5–2 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 .2 Pr eparin g th e Doc kin g Sta tion f or D isassem b l y Perform the follo w ing steps before disassembling the docking station: 1. If a computer is connected to the docking station, close the computer . If you close the computer with the power turned on, the computer may enter Standby mode. T o resume operation after undocking, open the computer , and then press the po wer button. Clos ing th e Comp uter
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 2. Press the eject b utton 1 . The computer disconnects from the docking station. 3. Lift up the computer 2 and set it aside. Undo cking t he Computer 4. Disconnect all external de vices connected to the docking station. 5. Disconnect the po wer cord from the docking station.
5–4 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 .3 Installin g t he C ab l e Loc k ✎ Security solutions are designed to act as deterrents. These deterrents may not pre vent a product from being mishandled or stolen. The cable lock allo ws you to secure the docking station and a docked computer , or the adv anced docking station with a docked computer and MultiBay II dri ve installed. Install the cable lock into the integrated cable lock slot on the right side of the docking station, as sho wn in the following illustrations. Identify ing the Cable L oc k Slot
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 T o install the cable lock: 1. Loop the cable around a stationary object. 2. T urn the docking station upside do wn, and then remove the three PM2.5x5 scre ws from the cable lock bezel 1 . 3. Remov e the bezel from the docking station 2 , and then remov e the bezel blank from the cable lock bezel 3 . R emo ving the C able L o c k Bez el and Bez el Blank
5–6 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. W ith the lock and ke y in the unlocked position and the t-bar on the back of the lock in the vertical position, insert the lock into the center groov e in the cable lock slot in the docking station 1. 5. Insert the cable into the recessed cable channel in the base of the docking station 2 . Inserting the Ca ble L ock
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 6. T urn the ke y counterclockwise to lock 1 . 7. Remov e the key from the lock 2 . 8. Reinsert the cable lock bezel onto the docking station 3 . 9. Replace the scre ws to secure the bezel 4 . Sec uring the C able Loc k
5–8 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures The follo wing illustration shows a docking station with the cable lock installed. Doc king Stati on with C able Loc k Inserted
Maintenance and S ervi ce Guide 6–1 6 Spec ifi ca tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 HP Doc king Station Specifications Dimensions Height Width Length 28.0 cm 6.1 cm 15.3 cm 11.02 in 2.40 in 6.02 in W eight 1.02 kg 2.24 lb Te m p e r a t u r e Operating Nonoperating 10°C to 35°C -10°C to 60°C 50°F to 95°F 14°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7°C (101.6°F) maximum w et bu lb temperature P ower Suppl y Rated V oltage Rated Current Line F requency 100 to 240V 2.5A r ms 50 - 60 Hz
6–2 Mainte nance and Serv ice Gui de Spe cifica tio ns Altitude Operating Non-operating 0 m to 3,048 m 0 m to 9,144 m 0 ft to 10,000 ft 0 ft to 30,000 ft Shoc k Operating Non-operating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Non-operating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min s weep rate 1 G, zero-to-peak, 10 to 500 Hz, 0.5 oct/min swe e p r a t e Ta b l e 6 - 1 HP Doc king Station Specifications (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 HP Adv anced Docking Station Specifications Dimensions Height Width Length 28.0 cm 6.1 cm 24.3 cm 11.02 in 2.40 in 9.56 in W eight 1.78 kg 3.93 lb Te m p e r a t u r e Operating Nonoperating 10°C to 35°C -10°C to 60°C 50°F to 95°F 14°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7°C (101.6°F) maximum w et bu lb temperature P ower Suppl y Rated V oltage Rated Current Line F requency 100 to 240V 2.5A r ms 50 - 60 Hz
6–4 Mainte nance and Serv ice Gui de Spe cifica tio ns Altitude Operating Non-operating 0 m to 3,048 m 0 m to 9,144 m 0 ft to 10,000 ft 0 ft to 30,000 ft Shoc k Operating Non-operating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Non-operating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min s weep rate 1 G, zero-to-peak, 10 to 500 Hz, 0.5 oct/min swe e p r a t e Ta b l e 6 - 2 HP Adv anced Docking Station Specifications (Continued)
Maintenance and S ervi ce Guide A–1 A Sc r e w List ing This appendix provides specif ication and reference information for the scre ws used in the HP Docking Station and the HP Advanced Docking Station.
A–2 Mainte nance and Serv ice Gui de Scr ew Listin g Phillips M2 .5×5 . 0 Sc r e w L ocations Ta b l e A - 1 Phillips M2.5×5.0 Screw Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the cab le lock cov er to the base enclosure (documented in Section 5.3) mm
Maintenance and S ervi ce Guide B–1 B Conn ec tor P in A s signm ents Ta b l e B - 1 A udio-In (Microphone) Jac k Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in
B–2 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 2 A udio-Out (Headphone) Jack Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide B–3 Ta b l e B - 3 External Monitor P or t Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog
B–4 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 4 Ke yboard/Mouse Connector Pin Signal Pin Signal 1 K eyboard/mouse D A T A 4 5 VDC 2 K eyboard/mouse D A T A 5 K eyboard/mouse CLK 3 Ground 6 K eyboard/mouse CLK
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide B–5 Ta b l e B - 5 P arallel P or t Pin Signal Pin Signal 1 Strobe 14 A uto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initializ e printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Ac knowledge 23 Ground 11 Busy 24 Ground 12 P aper end 25 Ground 13 Select
B–6 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 6 RJ-11 (Modem) Jac k Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e B - 7 RJ-45 (Netw ork) Jac k Pin Signal Pin Signal 1 T ransmit 5 Unused 2 T ransmit – 6 Receiv e – 3 Receive 7 Unused 4 Unused 8 Unused
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide B–7 Ta b l e B - 8 Serial P or t Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5G r o u n d
B–8 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 9 S-Video-Out Jac k Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV - Ground 3 TV -Ground 7 TV -YD 4 TV -Ground T able B-10 Universal Serial Bus P or t Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data – 4 Ground
Maintenance and S ervi ce Guide C–1 C P o w er C ord Set Requirem ents 3-Con duc tor P o w er Cord Set The wide range input feature of the docking station permits it to operate from an y line voltage from 100 to 120 or 220 to 240 vo lt s A C . The po wer cord set included with the docking station meets the requirements for use in the country or region where the equipment is purchased. Po wer cord sets for use in other countries or regions must meet the requirements of the country or region where the docking station is used.
C–2 M aintenance and S ervi ce Guide P ow er Cor d Set Requirements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries or regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for e v aluation in the country or region where the po wer cord set will be used. ■ The po wer cord sets must hav e a minimum current capacity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by each country’ s or region’ s po wer system. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the ap pliance inlet on the back of the docking station.
P ow er Cord Set R equirements Maintenance and S ervi ce Guide C–3 Countr y/Region Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A u stralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n ME T I 3 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ow er cord set fittings (appliance coupler and wall plug) must bear the cer tification mark of the agency responsible f or ev aluation in the countr y or region where it will be used. 2. The fle xible cord must be T ype SPT -3 or equiv alent, No . 18 A WG, 3-conductor . The wall plug m ust be a two-pole g rounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , fle xible cord, an d wall plug m ust bear a “T” mark and registration nu mber in accordance with the Japanese Dentori Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration.
C–4 M aintenance and S ervi ce Guide P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ow er cord set fittings (appliance coupler and wall plug) must bear the cer tification mark of the agency responsible f or ev aluation in the countr y or region where it will be used. 2. The fle xible cord must be T ype SPT -3 or equiv alent, No . 18 A WG, 3-conductor . The wall plug m ust be a two-pole g rounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , fle xible cord, an d wall plug m ust bear a “T” mark and registration nu mber in accordance with the Japanese Dentori Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration. 4. The fle xible cord must be T ype R VV , 3-conductor , 0.75 mm² conductor size . P ow er cord set fittings (appliance co upler and wall plug) m ust bear the cer tification mar k of the agency resp onsible f or ev aluation in the countr y or region where it will be used. 5. The fle xible cord must be T y pe VC TF , 3-conductor , 0.75 mm² conductor size . P ow er cord set fittings (appliance coupler and wall plug) m ust bear the cer tification mar k of the agency responsi ble f or e v aluation in the countr y or region where it will be used. 3-Conductor P ower Cor d Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number
Maintenance and S ervi ce Guide Inde x–1 In de x A AC adapter, spare part number 3–3 , 3–6 advanced docking station spare part number 3–3 , 3–6 specifications 6–3 See also docking station audio-in jack location 1–15, 1–17 pin assignments B–1 audio-out jack location 1–14, 1–16 pin assignments B–2 B bumper, spare part number 3–5 C cable lock bezel blank, spare part number 3–5 cable lock bezel, spare part number 3–5 cable lock slot 1–12, 1–13 cables, service considerations 4–2 components left-side 1–10, 1–11 rear panel 1–14, 1–16 right-side 1–12, 1–13 top 1–6, 1–8 composite video jack 1–15, 1–17 computer eject button 1–7, 1–9 , 1–12 , 1–13 computer eject mechanisms 1–7 , 1–9 connection troubleshooting 2–2 , 2–3 connector pin assignments audio-in jack B–1 audio-out jack B–2 external monitor port B–3 headphone jack B–2 keyboard connector B–4 microphone jack B–1 modem jack B–6 monitor port B–3 mouse connector B–4 network jack B–6 parallel port B–5
Inde x–2 Mainte nance and Servi ce Guide Inde x RJ-11 jack B–6 RJ-45 jack B–6 serial port B–7 S-Video-out jack B–8 Universal Serial Bus (USB) port B–8 connectors, service considerations 4–2 D design overview 1–18 digital video jack 1–14, 1–17 disconnection troubleshooting 2–4 , 2–5 docking connector 1–7, 1–9 docking light 1–7, 1–9, 1–12 docking posts 1–7, 1–9 docking problems 2–2, 2–3 docking station spare part number 3–3 , 3–6 specifications 6–1 See also advanced docking station dummy card ExpressCard 3–5 MultiBay II 3–5 DVI jack 1–14, 1–17 E electrostatic discharge 4–2, 4–6 ExpressCard slot dummy card 3–5 location 1–11 external device problems 2–5 external monitor port location 1–15, 1–17 pin assignments B–3 F features 1–4 feet, spare part number 3–5 G grounding equipment and methods 4–4 H headphone jack location 1–14, 1–16 pin assignments B–2 I illustrated parts catalog 3–1 K keyboard connector 1–17 location 1–15 pin assignments B–4 L left-side components 1–10, 1–11 M major components 3–2 microphone jack location 1–15, 1–17 pin assignments B–1 Miscellaneous Plastics Kit contents 3–4, 3–5 spare part number 3–4 , 3–5 , 3–6
Inde x Maintenance and S ervi ce Guide Inde x–3 modem jack location 1–15, 1–17 pin assignments B–6 monitor port location 1–15, 1–17 pin assignments B–3 monitor stand port 1–14, 1–16 mouse connector location 1–14, 1–16 pin assignments B–4 MultiBay II 1–11 dummy card 3–5 light 1–11 problems 2–6 N network jack location 1–15, 1–17 pin assignments B–6 O optical drive problems 2–6 P packing precautions 4–3 parallel port location 1–14, 1–17 pin assignments B–5 parts list 3–1 plastic parts 4–2 power button 1–7, 1–9, 1–10 , 1–11 power connector 1–15, 1–17 power cord set requirements C–2 spare part number 3–3 , 3–6 power light 1–7, 1–9, 1–10, 1–11 , 1–15 , 1–17 preliminaries removal 4–1 replacement 4–1 troubleshooting checklist 2–2 R rear panel components 1–14, 1–16 removal and replacement procedures 5–1 right-side components 1–12, 1–13 RJ-11 jack location 1–15, 1–17 pin assignments B–6 RJ-45 jack location 1–15, 1–17 pin assignments B–6 rubber bumper, spare part number 3–5 rubber feet, spare part number 3–5 S screw listing A–1 security cable slot 1–14, 1–16 serial number 3–1, 5–1 serial port location 1–15, 1–17 pin assignments B–7 service considerations 4–1 spare part number advanced docking station 3–3 , 3–6
Inde x–4 Mainte nance and Servi ce Guide Inde x docking station 3–3, 3–6 Miscellaneous Plastics Kit 3–4 power cord 3–3 specifications advanced docking station 6–3 docking station 6–1 static-shielding materials 4–6 S-Video-out jack location 1–15, 1–17 pin assignments B–8 T tools required 4–1 top components 1–6, 1–8 transporting precautions 4–3 troubleshooting checklist 2–1 U undocking problems 2–4 undocking the computer 5–3 Universal Serial Bus (USB) port location 1–10 , 1–11 , 1–15 , 1–17 pin assignments B–8 V video jack 1–15, 1–17 visual alignment indicator 1–7 , 1–9 W workstation precautions 4–4