HP MINI 110 110 Maintenance And Service Manual

HP Mini 110 and Compaq Mini CQ10 Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2010 Document Part Number: 605295-001
MSG revision history Revision Publication Date Description A August 2010 Updated spare parts throughout MSG. iii
iv MSG revision history
Safety warning notice WARNING! To reduce the possibilit y of heat-rela ted in juries or of overheating the device, do not place the device directly on your lap or obstruct t he device air vents. Use the device only on a hard, flat surface. Do not allow anot her hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or ru gs or clothing, to bloc k airflo w. Also, do not allow the AC adapter to c ontact the skin or a soft surface, such as pillo ws or rugs or clothing, dur ing operat ion. The device and the AC adapter comply with the user-accessible surface temperatur e limits define d by the International Standard for Safety of Information Technology Equipment (I EC 60950). v
vi Safety warning notice
Table of contents 1 Product description ............. ............... .............. ............. ............. ................ .............. ...... ... 1 2 External component identification .......... ............ ............. ............ ............ ............ ............. . 5 Identifyi ng the hardware . .......... ........... .......... ............. .......... ............ ......... ............. .......... ... ..... 5 Top components ......... ............... .............. ............... ............... .............. ............. ............ ..... ....... 6 TouchPa d ..... ........ ......... ........... ....... ......... ........ ........... ........ ......... ........ ......... ........... 6 Lights ........... .......... ........ ........... .......... ........... .......... ........ ........... .......... .......... ........ . 7 Keys .... ........... ......... ......... ........... ......... ........ ......... ........... ......... ......... ............ ......... 8 Front components ...... .......... ........... ........... .......... ......... ........... .......... ........... .......... ........... ....... 8 Right-sid e compone nts ....... ................ ..................... .................. ................ ................ ........... ... 10 Left-side components .. ........ .......... ........... .......... .......... ......... .......... .......... ........... ........ ....... ..... 11 Display co mponents ............. ............. .................. ............. ................... ............. .................. . ... 12 Bottom compo nents ..... .............. ............ ............. .............. ............ ............ .............. ............ . ... 13 3 Illustrated parts catalog ................... ................... ..................... ................... .................... 14 Service tag ............ ........... ......... ........... ........... ........... ........... ........ ........... ........... ......... ......... 14 Computer majo r componen ts ......... ........... ........... ......... .......... ......... ........... ........... ......... ......... 1 5 Display assemb ly componen ts ...................... ......................... ................................ .................. 2 2 Mass stora ge devi ces ...... ............... .............. .............. ................ .............. ............ .............. . ... 24 Miscellaneous parts ........ ........... .......... ........... ........... .......... ........... ........... .......... ........... ... ..... 25 Sequential part number listing .............. ............. ............. ............. ............ ............. ............. ..... .. 26 4 Rem oval an d replaceme nt proc edures .............. ........... .............. .............. .............. ......... 3 1 Prelimi nary repl acement req uirements . .......... ........ .......... ......... .......... ......... .......... ......... .......... . 31 Tools required ....... .............. ........... .............. .............. ............. ............. .............. ..... 31 Service considerat ions ........ ................... ............. ............... ................. ............... ...... 31 Plastic parts ... .......... ........... .......... .............. ........... ......... ........... .............. 31 Cables a nd conn ectors ....................................... ...................................... 32 Drive handli ng ............ .......... ............. .......... ............ .......... .......... ............ 32 Groundin g guideline s ......... ............. ............ .............. ............ .......... ............... ......... 33 Electrostatic discharge damage ............ ........... ............ ............. ............ ...... 33 Pac kag in g a nd t ran spo rt ing gu ide li nes ........ .......... .......... .......... .. 34 Workstatio n guidel ines .............................................................. 34 vii
Equipment gu ideline s ........... .......... ........... .......... ............ ......... .. 35 Component re placemen t procedur es ........................................................ ................................ 36 Service tag ........ ....... .......... ........ ........... ........ .......... ........ ......... .......... ........ ........ .... 36 Computer feet ... .......... .......... .......... ........... .......... .......... ........... ........ .......... .......... .. 37 Battery . ........ .......... ......... .......... ....... ......... .......... ......... ........ .......... ......... .......... ..... 38 SIM .... .......... ........... .......... .......... .......... ............ ......... ......... .......... .......... ............ .. 39 Service cover ........... ......... ........... ........... .......... ......... ........... ........... ........ ........... .... 40 Hard drive ................. .................... ..................... ................. ................. ................. 41 WWAN module ............... ............. ................... ............. ............... ................ .......... 43 WLAN module .......... .............. .............. ........... .............. ............. .............. ............. . 46 Memory module ......... ........... .......... ............ ........... ............ ............ ............ ........... .. 51 RTC battery . .............. ............ ................. ............. .............. ............... .............. ........ 53 Keyboard ........ ......... ........... ........... ........... ........... ......... ........... ........... ........... ........ 54 Top cover .......... ............ ........... ............ ............ ........... ............ ......... ............ .......... 57 Speakers .......... ........... ......... ........... ............ ........... ........... ............ ........... ........... ... 60 TouchPa d ..... ........... ........ ......... ....... ........... ......... ........ ........... ......... ........ ........... .... 62 Display assembly ...... .................. ............... .............. ................... .............. .............. 64 System board ..... .................. ............... ..................... ................. ............... .............. 68 Fan/heat sink assemb ly .................... ................. ................. ...................... ............... 71 Power c onnector cabl e ............................ ............................ ............................... ..... 73 5 Setup Utility .................... ...................... ........................... ........................... .............. ..... . 75 Starting S etup U tility ........... ......... .......... ............. ........... ............. ......... .......... ............. ..... ..... .. 75 Using Se tup Util ity ........ .......... ........ ....... ........... ........ .......... ........ ......... .......... ........ ........ .. ....... 75 Changin g the language o f Setup Utili ty ........... ........... .......... ........... ........ ........... ........ 75 Navigati ng and selecting i n Setup U tility .... ........... ......... ............ ............ ......... ........... 76 Displaying system information ............. .............. .............. .............. ............. .............. .............. . . 76 Restoring default settings in Setup Utility ...... ......... .. ............ ............ .......... ............ ............ ........ . 76 Exiting Setup Ut ility ............ ..................... ................ ..................... .................. ..................... ... 77 Setup Utility Menus ...... ............. .............. ............. .............. ............ .............. ............. ........ ...... 77 Main Menu .. .............. ............ ................. ............ .............. ................ .............. ....... 77 Security Menu ....... .............. .............. ........... .............. ............. ............. .............. ..... 77 System Configuration Menu .......... ............ ............ ............ ............ ............ ............ .... 78 Diagnos tics Menu ..... ............................ ................................. ............................ ..... 78 6 Backup and recovery ............... ........................... ................... .......................... ............... 7 9 Windows 7 ....... .......... ......... .......... ........ .......... ......... ........ .......... ......... ........ ........... ........ ...... 79 Backing up and recoveri ng using Roxio B ackOnTra ck ..................... ................ ............ 79 Creating a copy o f the h ard drive .............................................................. 80 Performing a recovery .............. ............ ............. ............ ............. ............. .. 80 Using the Dis aster Re covery uti lity .................................................... .......... 80 Do w nl o ad in g an d e x tr ac t in g th e D i sa s te r R e co v er y u t il i ty ............... 8 1 Restoring you r hard drive i mage ................................. ................ 81 viii
Using the Instant Res tore utility .... ........ ........... ............. ................... ............. .............. 82 Us i n g t he I n s t a n t R e s t o r e u t i l i ty w h e n th e o p e r a ti n g s y s t em i s f u n ct i o n i n g ......... 8 2 Using the Instant Restore utility when the operating system is not functioni ng .. . . 82 Using Windo ws Backup and Res tore ........... .................... ........................ .................. 82 Using system restore points ........... ............ ........... ............ .............. ........... ............ .... 83 When to cre ate restore points ....... ................ ............. .............. ............. ..... 83 Creating a system restore p oint .... ............... ............ ............. ............ .......... 83 Restorin g to a previou s date and ti me .................. ........................... ............ 83 Backing up and recovering usi ng HP Recove ry Manager .................. ......... .............. .... 84 Backing up your informa tion ...... .......... ........... ......... .......... ......... ........... .... 84 Creating a set of recov ery discs ............ .......................................... ........... 85 Performing a recovery ..... ...... ......... ............ .............. ............... ............. ............... ..... 86 Recovering using the recovery discs ........ ............ ............. ............ ........... .... 86 Re co v er i ng u si ng t he pa r ti t io n on th e ha rd dr i ve ( se le c t m o de ls o nl y ) .............. 8 6 Windows XP .............. ................... ................ ................. .................... ............... ............... ..... 87 Backing up your information .... ........... .......... ........... ........... ........... .......... ........... ...... 87 Creating a copy o f the h ard drive .............................................................. 88 Performing a recovery .............. ............ ............. ............ ............. ............. .. 88 Using the Dis aster Rec overy Ut ility ...... ............ ............... .............. ............ ... 89 Do w nl o ad in g an d e x tr ac t in g th e D i sa s te r R e co v er y u t il i ty ............... 8 9 Restoring you r hard drive i mage ................................. ................ 89 Using the Insta nt Restore utility ............................. ......................... ............. 90 Using the Instant Restore utility when the operating system is function ing .......................... ........................... .......................... 90 Using the Instant Restore utility when the operating sy stem is not function ing .......................... ........................... .......................... 90 7 Conne ctor pin assignme nts ...... ........ ............ ........ ........... .......... .......... .......... ........... ....... 91 Audio-i n (mic rophon e) .. ................ ................. ............... .............. ................... ............. ......... ... 91 Audio-o ut (headph one) ......... ............. .................. ............. .............. ................ ............... ....... .. 91 External monitor ............ ............ ............ ......... ............ ........... ............ ............ ............ ...... ....... 92 RJ-45 (ne twork) . .......... .......... ............ .......... ............. .......... .......... ............ .......... ........... .. ....... 93 Universal Serial Bus ....... ............ ......... ............ ............ ............ ............ ............ ............ ...... ...... 93 8 Pow er co rd set requ irements ....... ............ .......... ............ ........ .......... .......... ........... .......... 94 Require ments for al l countrie s ............... .................. ...................... .................... ..................... .. 94 Requirem ents for sp ecific cou ntries and re gions .......................... ............................................... 95 9 Recycling .............. ........... ............... .............. ............... ........... ................ ............. ..... ...... 96 Battery ........ ........ ........... ........... ........ ........... .......... ........... ........ ........... .......... ......... ... ........... 96 Display .... ......... ......... ............ ......... ............ ......... ......... ........... ......... ......... ............ ..... .......... 96 Index .. ........... .......... ......... ........... ......... ......... ........... ......... .......... ........... ........ ........... ...... 102 ix
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1 Product description Category Description HP Mini 110 Compaq Mini CQ10 Produc t Name HP Mini 110 √ Compaq Mini CQ10 √ Proces sor Intel® Atom™ N475 1.83-GHz processor, 512-KB level 2 cache, 667-MHz front-side bus (FSB). 6.5W TDP Intel® Atom™ N470 1.83-GHz processor, 512-KB level 2 cache, 667-MHz front-side bus (FSB). 6.5W TDP Intel® Atom™ N455 1.66-GHz processor, 512-KB level 2 cache, 667-MHz fr ont-side bus (FSB). Intel® Atom™ N450 1.66-GHz processor, 512-KB level 2 cache, 667-MHz fr ont-side bus (FSB) Intel Atom™ N450 1.66-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB without WWAN module Intel Atom™ N470 1.83-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB, 6.5W TDP without W WAN module Intel Atom™ N455 1.66-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB without WWAN module Intel Atom™ N475 1.83-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB, 6.5 TDP without WWAN module √√ Chipset Intel NM10 Express √√ Graphics Intel Graphics Media Accelerator 3150 universal memory architecture (UMA) graphic s subsystem with Broadcom Crystal HD Enhan ced Video A cceler ator hardwar e decoder card √√ Panel s All display assemblies incl ude 1 webcam, 1 microphone, 1 speaker box, and 2 wireless local-area network (WLAN) antenna transceivers/cables; wireless wide-area network (WWAN) is optional √√ Wide aspect 16:9 ratio panels, typical brightness: 200nits √√ 10.1-inch high-definition (H D), AntiGlare, flush glass (1024 × 600) LED √√ 1
Category Description HP Mini 110 Compaq Mini CQ10 10.1-inch standard-definiti on (SD), WSVGA, AntiGlare (1024 × 600) LED √√ Memory One customer-accessible/up gradable memory module slot √√ PC2-4200, 667-MHz, DDR2 √√ Supports the following configurations: ● 2048-MB total system memory (2048 × 1) NOTE: Supported on computers with Windows® XP and Windows 7. ● 1024-MB total system memory (1024× 1) NOTE: Supported only on computers with Windows 7. √√ Hard d rive s Supports the following 9.5-mm (0.37-in) × 6.35-cm (2.50-inch), parallel SATA, 5400-rpm hard drives: ● 250-GB NOTE: Supported only on computers with Windows 7. ● 320–GB NOTE: Supported only on computers with Windows 7. √√ Optical drive Supports external USB optical drives only √√ Diskette drive Supports external USB diskette drives only √√ Audio/Visual HD audio √√ Supports BEATS audio driver √√ Integrated 1.5-w speakers (2) √√ Fixed integrated, digital microphone √√ Fixed Integrated VGA webcam, 640 × 480 res olution, up to 30 frames per second √√ Modem Supports external USB modems only √√ Ethernet Integrated Realtek RTL8703EL 10/100 network interface card (NIC) √√ Wireless Integrated WLAN by way of: ● Atheros 9285G 802.11 b/g/n 1×1 WiFi Adapter module ● Broadcom 4312G 802.11b/g WiFi Adapter module √√ 2 WLAN antennas built into display assembly √√ 2 Chapter 1 Product description
Category Description HP Mini 110 Compaq Mini CQ10 Integrated WWAN by way of HP un2400 Mobile Broadband Module (optional) √√ External me dia cards Digital Media Slot (consumer models) or Media Card Reader (commercial models) with push-push technology supporting: ● Memory Stick (MS) ● MS/Pro ● MultiMediaCard (MMC) ● Secure Digital High Capac ity (SDHC) Memory Card (standard and large size) ● xD-Picture √√ Internal media cards Two Mini Card slots: ● Full-size Mini Card slot ● Half-size Mini Card slot √√ Ports Audio-in/out combo, supp orting jack detection √√ RJ-45 (Ethernet, includes link and activity lights) √√ USB (2–3) √√ VGA, supporting up to 1600 x 900 external resolution @ 60Hz, hot plug /unplug, and auto detection for correct output to wide-aspect vs. standard aspect video √√ 3-pin AC power √√ Keyboard/ pointing device 93% flat-style keyboard √√ HP Clikpad TouchPad with multi-touch/gesture support No numeric pad supported. TouchPad with 2 TouchPad buttons and 2-way scrolling (taps enabled and some gestures enabled by default) TouchPad on/off button with LED indicator √√ Power requirements 30-W UMA AC adapter (non-Smart) with localized cable plug support and stepped plug √√ AC adapter connector on cable √√ 1.0-m (3.28-ft) power cord √√ 3-cell Lithium-ion(Li-ion) battery (2.55-Ah, 28-Wh) √√ 6-cell Lithium-ion(Li-ion) battery (2.80-Ah, 62-Wh) √√ Security Supports Kensington security lock √√ 3
Category Description HP Mini 110 Compaq Mini CQ10 Operating system Windows 7 Home Basic 32 √ Windows 7 Starter 32 √√ Windows XP Home SP3, ultra low-cost personal computer (ULCPC) edition √√ Support for HP QuickWeb √√ FreeDOS √ Servicea bility End-user replacea ble parts: AC adapter √√ Battery (system ) √√ Hard drive √√ Memory modul e √√ WLAN module √√ WWAN module √√ 4 Chapter 1 Product description
2 External component identification Identifying the hardware Components included with the comput er may vary by region and model. The illu strations in this cha pter identify the standard features on most computer models. To see a list of hardware installed in th e computer in Windows, follow these step s: 1. Select Start > My Computer . 2. In the left pane of the System Tasks window , select View system information . 3. Select Hardware tab > Device Manager . You can also add hardware or mod ify comp uter configurati ons using Device Ma nager. Identifying the hardware 5
Top components TouchPad Item Component Desc ription (1) TouchPad zone Moves the pointer and se lects or activates item s on the screen. (2) Left TouchPad button* Functions like th e left button on an external mouse. (3) Right TouchPad button* Functions like th e right button on an external mouse. 6 Chapter 2 External component identification
Lights Item Component De scripti on (1) Caps lock light On: Caps lock is on. (2) Mute light On: Speaker sound is off. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. ● Off: All wireless devices are off. Top components 7
Keys Item Component Desc ription (1) esc key D isplays system i nformati o n when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu on computers using t he Windows operating system. (4) Windows applications key Displ ays a shortcut menu for items beneath the pointer. (5) Arrow keys Scroll the page up or down, or when pressed in combination with the fn key, move to the beginning or end of the document. (6) Action keys Execute frequently used system functions. Front components 8 Chapter 2 External component identification
Item Component Descripti on (1) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speaker Produces sound. Front componen ts 9
Right-side components item Component Descript ion (1) Digital Media Slot Supports the follow ing optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memo ry Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capac ity (SDHC) Memory Card (2) Power light ● White: The computer is on. ● Blinking white: The com puter is in the Sleep state. ● Off: The computer is o ff or in Hibernation. (3) Power switch ● When the computer is off, slide the switc h to turn on the computer. ● When the computer is on, briefly s lide the switch to initiate Sleep. ● When the computer is in the Sleep state, briefly slide the switch to exit Sleep. ● When the computer is in Hibernation, slide the switch briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide an d hold the power switch for at least 4 seconds to turn off the computer. To learn more about your power settings in Windows, select Start > Co ntrol Panel > System and Security > Po wer Options , or ref er to the HP Notebook Reference Guide . (4) USB ports (2) Connect optional USB devices. 10 Chapter 2 External component identifica tion
item Component Descript ion (5) RJ-45 (network) jack and co ver Connects a network cable. (6) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Left-side components item Component Descript ion (1) Power connector Connects an AC adapter. (2) AC adaptor light ● White: The computer is connect ed to external power and the battery is fully charged. ● Amber: The computer is connected to ex ternal power and the battery is charging. ● Off: The computer is not connec ted to external power. (3) External monitor port Connects an external VGA monitor or projector. (4) Vent Enables airflow to c ool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (5) Drive light Blinking white: The hard drive is being accessed. (6) USB port Connects an optional USB device. (7) Audio-out (headphone) jack/Audio-in (microphone) jack Connects opt ional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! When a device is connected to the jack, the computer speakers are disabled. NOTE: When a device is connected to the jack, the computer speakers are disabled. Left-side co mponen ts 11
Display components item Component Descript ion (1) WWAN antennas* (2) (select mode ls only) Send and receive wirele ss signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. To use the webcam in Windows, select Start > HP > HP MediaSmart > HP MediaSmart Webcam . (5) Internal microphone Records sound. *The antennas are not visible from the outs ide of the computer. For optimal transmissi on, keep the area immediately around the antennas free from obstructions. To see wireless regul atory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. Th ese notices are located in Help and Support. 12 Chapter 2 External component identifica tion
Bottom components item Component Descript ion (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. Bottom components 13
3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, p rovide the computer serial number and model description provided on the service tag: NOTE: The computer b attery must be removed to a ccess the service ta g. (1) Product name: This is the product name affixed to the front of the device. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (3) Part number/Product number (p/n): Th is number provides specific information about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . (4) Warranty period: This number describes the du ration of the warranty period for the device. (5) Model descripti on (select models on ly): This is the alphan umeric identi fier used to locate documents, drivers, an d support for the de vice. 14 Chapter 3 I llustrated parts catal og
Computer major components Computer major components 15
Item Descri ption Spare part number (1) 10.1-in display asse mbly (includes display panel cable, 2 WL AN transceivers and cables, 2 WWAN transceivers and cables, and webc am/microphone modu le and cable): ● 10.1-in, WSVGA, AntiGlare, standard display assemb ly in black 607744-001 ● 10.1-in, WSVGA, AntiGlare, standard display assemb ly in white 607745-001 ● 10.1-in, WSVGA, standard display assembly in black 619469-001 ● 10.1-in, WSVGA, standard display assembly in black 619470-001 ● 10.1-in, WSVGA, Anti-Glare, standard display assembl y in black 607746-001 ● 10.1-in, WSVGA, Anti-Glare, standard display assembl y in black 618875-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA in red 622656-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA in blue 622657-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA with WWAN, in blue 622659-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA with WWAN, in red 62265 8-001 (2) Keyboard (includes cable) With textured surface: ● For use in Japan 608769-291 ● For use in Taiwan 608769-AB1 ● For use in South Korea 608769-AD1 ● For use in Thailand 608769-281 ● For use in Slovenia 608769-BA1 ● For use in the Czech Republic 608769-221 ● For use in Turkey 608769-141 ● For use in Hungary 608769-211 ● For use in Switzerland 608769-BG1 ● For use in Russia 608769-251 ● For use in Israel 608769-BB1 ● For use in Greece 608769-DJ1 ● For use in Belgium 608769-A41 ● For use in Saudi Arabia 608769-171 ● For use in Portugal 608769-131 ● For use in Denmark, Finland, and Norway 608769-DH1 ● For use in Spain 608769-071 ● For use in Italy 608769-061 ● For use in France 608769-051 16 Chapter 3 I llustrated parts catal og
Item Descri ption Spare part number ● For use in Germany 608769-041 ● For use in the United Kingdom 608769-031 ● For use in the Netherlands 608769-B31 ● For use in Latin America 608769-161 ● For use in French Canada 608769-121 ● For use in the United States 608769-001 ● For use in Brazil 608769-201 (3) Top cover: ● For HP and CPQ 607766-001 (4) Speakers (includes cable) 608770-001 (5) & (6) TouchPad (includes cable and bracket (6) ): ● For HP and CPQ 607766-001 (7) System board : Intel Atom™ N450 1.66-GHz processo r with 512-KB level 2 cache, 667-MHz FSB 607740-001 Intel Atom™ N470 1.83-GHz processo r with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP 607741-001 Intel Atom™ N455 1.66-GHz processo r with 512-KB level 2 cache, 667-MHz FSB 618873-001 Intel Atom™ N475 1.83-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB, 6.5 TDP 618874-001 Intel Atom™ N450 1.66-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB without WWAN module 621300-001 Intel Atom™ N470 1.83-GHz processo r with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP without WWAN module 621301-001 Intel Atom™ N455 1.66-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB without WWAN module 621302-001 Intel Atom™ N475 1.83-GHz processor with 5 12-KB level 2 cache, 667-MHz FSB, 6.5 TDP without WWAN module 621303-001 (8) Fan/heat sink assembly (includes repl acement thermal material) 608772-001 (9) RTC battery 608771-001 (10) Power connector cable 607755-001 (11) Base enclosure (includes 4 rubber feet and power connector bracket) 607765-001 Rubber Kit (not illustrated, includes 4 rubber feet and RJ-45 cover) 607756-001 (12) Battery 3-cell, 27-WHr (includes 2 release latches) 607762-001 6-cell, 55-WHr (includes 2 release latches and 2 rubber feet) 607763-001 Computer major components 17
Item Descri ption Spare part number (13) Memory module (667-MHz, DDR2): 1024-MB 616749-001 2048-MB 616750-001 (14) Memory shield (included with the service cover kit) 60776 8-001 (15) HP Mobile Broadband WWAN modules HP un2400 Mobile Broadband WWAN module 531993-001 HP Mobile Broadband WWAN module 592625-161 HP Mobile Broadband WWAN module 607212-001 HP F3307 Pris 850 Mobile Broadband WWAN module 612599-001 HP F3307 Pris 900 Mobile Broadband WWAN module 612600-001 (16) WLAN modules ● For use in Canada, the Cayman Islands, Gu am, Puerto Rico, the U.S. Virgin Islands, and the United States 607742–001 ● For use in Afghanistan, Albania, Algeri a, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Be lize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Ve rde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoro s, the Congo, Cost a Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finlan d, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guin ea-Bissau, Guy ana, Haiti, Honduras, H ong Kong, Hu ngary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Le sotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micron esia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands , New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republ ic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomo n Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Tr inidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukra ine, the United A rab Emirates, the United Kingdom, Uruguay , Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 617551–001 18 Chapter 3 I llustrated parts catal og
Item Descri ption Spare part number ● For use in Afghanistan, Albania, Algeri a, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Be lize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Ve rde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoro s, the Congo, Cost a Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finlan d, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guin ea-Bissau, Guy ana, Haiti, Honduras, H ong Kong, Hu ngary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Le sotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi , Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micron esia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands , New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Repu blic of Moldo va, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Tr inidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukra ine, the United A rab Emirates, the United Kingdom, Uruguay , Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 593836-001 ● For use in Afghanistan, Albania, Algeri a, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Be lize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Ve rde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoro s, the Congo, Cost a Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finlan d, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guin ea-Bissau, Guy ana, Haiti, Honduras, H ong Kong, Hu ngary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Le sotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi , Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micron esia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands , New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Repu blic of Moldo va, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Tr inidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukra ine, the United A rab Emirates, the United Kingdom, Uruguay , Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 600370-001 Computer major components 19
Item Descri ption Spare part number ● For use in Afghanistan, Albania, Algeri a, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Be lize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Ve rde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoro s, the Congo, Cost a Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finlan d, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guin ea-Bissau, Guy ana, Haiti, Honduras, H ong Kong, Hu ngary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Le sotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micron esia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands , New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republ ic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomo n Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Tr inidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukra ine, the United A rab Emirates, the United Kingdom, Uruguay , Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 602992-001 ● For use in Afghanistan, Albania, Algeri a, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Be lize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Ve rde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoro s, the Congo, Cost a Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finlan d, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guin ea-Bissau, Guy ana, Haiti, Honduras, H ong Kong, Hu ngary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Le sotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micron esia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands , New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republ ic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomo n Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Tr inidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukra ine, the United A rab Emirates, the United Kingdom, Uruguay , Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 605560-005 (17) Hard drive (includes cable adapter, 4 rubber isol ators, and hard drive bracket) 20 Chapter 3 I llustrated parts catal og
Item Descri ption Spare part number Hard drive: ● 250-GB, 5400-rpm 608763–001 ● 320–GB, 5400–rpm 608764–001 (18) Service cover ● In Black 607750-001 ● In White 607751-001 ● In Black (for use only with Compaq Mini CQ10 computer models, hing e caps attached) 607753–001 ● In Red 622660–001 ● In Blue 622661–001 Computer major components 21
Display assembly components NOTE: Display assembly subc omponents are available only for standard display asse mblies. Flush glass display assemblies are avail able only as hinge-up assemblies. Item Descripti on Spare part number (1) Display bezel (includes WLAN antenna transc eivers and cables and WWAN an tenna transceivers and cables): For use only with HP Mini 110 computer models 607749-001 For use only with Compaq Mini CQ10 computer models 607752-001 (2) Webcam/microphone module 607748-001 (3) Display panel: 10.1-in, WSVGA, AntiGlare, standard display assem bly in black 607744-001 10.1-in, WSVGA, AntiGlare, standard display assem bly in white 607745-001 22 Chapter 3 I llustrated parts catal og
Item Descripti on Spare part number 10.1-in, WSVGA, Anti-Glare, standard display assembly in black 607746-001 10.1-in, WSVGA, standard display assembly in black 619469-001 10.1-in, WSVGA, standard display assembly in white 619470-001 10.1-in, WSVGA, Anti-Glare, standard display assembly in black 618875-001 10.1-in, AntiGlare display panel non PM MA 607747-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN 620902-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA in red 622656-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue 622657-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue 622659-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red 622658-001 (4) Display H inge Kit (includes left and right display hinges) 609907-001 (5a) Display panel cable (includes webcam/microphone module cable) 607755-001 (5b) WWAN antenna cables (included in Display cable kit) 607755–001 (5c) WLAN antenna cables (included in Display cable kit) 607755–001 (6) Display en closure (includes WLAN antenna t ransceivers and cables and WWAN ante nna transceivers and cables) Display Screw Kit (not illustrated) 607754-001 Display assembly components 23
Mass storage devices NOTE: Each hard drive spare part k it includes a cable adapter, bra cket, and 4 isolators. Item Description Spare part number (1) Hard driv e: 250-GB, 5400-RPM 608763–001 320–GB, 5400–RPM 608764–00 1 24 Chapter 3 I llustrated parts catal og
Miscellaneous parts Description Spare part number 30-W UMA AC adapter 496813–001 Power cor d: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, Middle East, and Africa 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in Japan 490371-291 For use in the People's Republic of China 490371-AA1 For use in Singapore and the United Kingdom 490371-031 For use in South Africa 490371-AR1 For use in South Korea 490371-AD1 For use in Switzerland 490371-111 For use in Taiwan 490371-AB1 For use in India 490371–D61 For use in North America 490371–001 Rubber Kit (includes 4 rubber feet and power connector bracket) 607756-001 Miscellaneous parts 25
Sequential part number listing Spare part number Description 490371–001 Power cord for use in North America 490371–011 Power cord for use in Australia 490371–021 Power cord for use in Europe, the M iddle East, and Africa 490371–031 Power cord for use in Singapo re and the United Kingdom 490371–061 Power cord for use in Italy 490371–081 Power cord for use in Denmark 490371–111 Power cord for use in Switzerland 490371–201 Power cord for use in Brazil 490371–291 Power cord for use in Japan 490371–AA1 Power cord for use in the People's Republic of China 490371–AB1 Power cord for use in Taiwan 490371–AD1 Power cord for use in South Korea 490371–AR1 Power co rd for use in South Africa 490371–BB1 Power cord for use in Israel 490371–D01 Power cord for use in Argentia 490371–D61 Power cord for use in India 496813–001 30-W UMA AC adapter 531993-001 HP un2400 Mobile Broadband WWAN module 574248-001 HP F3607 SDG 850 Mobile Broadband WWAN module 592625-161 HP Telefonica Mobile Broadband WWAN module 593836-001 HP 802.11 b/g/n Shiraz WLAN module 597588–001 Optical Mobile Mouse 600370-001 HP 802.11 b/g/n Bluetooth 2.1 EDR Combo Adapter WLAN modle 602992-001 HP 802.11 b/g/n (1x1) Bluetooth 2.1 EDR Combo Adapter WLAN module 605560-005 HP 802.11 b/g/n WLAN module 607212-001 HP Rogers Mobile Broadband WWAN module 607740–001 System board with Digital Media Card Reader (incl udes Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-M Hz FSB): 607741–001 System board with Digital Media Card Reader (incl udes Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-M Hz FSB): 607742–001 Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter module: 607744–001 10.1-in, WSVGA, AntiGlare, standard display assemb ly in black 26 Chapter 3 I llustrated parts catal og
Spare part number Description 607745–001 10.1-in, WSVGA, AntiGlare, standard display assem bly in white 607746–001 10.1-in, WSVGA, AntiGlare, standard display as sembly in black (IMR) 607747–001 10.1-in, AntiGlare display panel non PM MA 607748–001 Webcam/microphone module 607749–001 Display bezel for use with HP m odels (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): 607750–001 Service cover (black) 607751–001 Service cover (white) 607752–001 Display bezel for use with CPQ models (in cludes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): 607753–001 For use only with Compaq Mini CQ10 co mputer models (black, hinge caps attached) 607754–001 Display Screw Kit 607755–001 Power connector cable (part of the cable kit that includes display panel cable, webcam/microphone module cable) 607756–001 Rubber Kit (includes 4 rubber feet and RJ-45 cover) 607762–001 3-cell, 27-WHr (includes 2 release latches) 607763–001 6-cell, 55-WHr (includes 2 release latches an d 2 rubber feet) 607765–001 Base enclosure (includes 4 ru bber feet and power connector bracket) 607766–001 Top cover (for HP and CPQ) 607768–001 Service cover (kit includes memory shield) 608763–001 Hard drive: 250-GB, 5400-rpm 608764-001 Hard drive: 320–GB, 5400–rpm 608769–001 Keyboard with textured finish for use only in the United States (includes cable) 608769–031 Keyboard with textured finish for use only in the United Kingdom (includes cable) 608769–041 Keyboard with textured finish for use only in Germ any (includes cable) 608769–051 Keyboard with textured finish fo r use only in France ( includes cable) 608769–061 Keyboard with textured finish for use only in Italy (includes cable) 608769–071 Keyboard with textured finish for use only in S pain (includes cable) 608769–121 Keyboard with textured finish for use only in French Canada (includes cable) 608769–131 Keyboard with textured finish fo r use only in Portug al (includes cable) 608769–141 Keyboard with textured finish fo r use only in Turkey (includes cabl e) 608769–161 Keyboard with textured finish for use only in Latin America (includes cable) 608769–171 Keyboard with textured finish for use only in Saudi Arabia (includes cable) 608769–201 Keyboard with textured finish fo r use only in Brazil (includes cable) Sequential part number listing 27
Spare part number Description 608769–211 Keyboard with textur ed finish for use only in Hungary (includes cable) 608769–221 Keyboard with textured finish for use only in the C zech Republic (includes cable) 608769–251 Keyboard with textured finish for use only in Russia (includes cable) 608769–281 Keyboard with textur ed finish for use only in Thailand (includes cable) 608769–291 Keyboard with textured finish for use only in Japan (includes cable) 608769–A41 Keyboard with textur ed finish for us e only in Belgium (includes cable) 608769–AB1 Keyboard with textured finish for use only in Taiwan (includes cable) 608769–AD1 Keyboard with textured finish for use only in South Korea (includes cable) 608769–B31 Keyboard with textured finish for use only in th e Netherland s (includes cable) 608769–BA1 Keyboard with textur ed finish for use only in Slovenia (includes cabl e) 608769–BB1 Keyboard with textur ed finish for use only in Israel (includes cable) 608769–BG1 Keyboard with textured finish for use only in Switzerland (includes cable) 608769–DH1 Keyboard with textured fini sh for use only in Denmark, Finl and, and Norway (includes cable) 608769–DJ1 Keyboard with textured finish for use only in Greece (includes cable) 608770–001 Speakers (includes cable) 608771–001 RTC battery 608772–001 Fan/heat sink assembly (includes replacem ent thermal material) 609907–001 Display Hinge Kit (in cludes left and right display hinges ) 612599-001 HP F3307 Pris 850 Mobile Broadband WWAN module 612600-001 HP F3307 Pris 900 Mobile Broadband WWAN module 616749–001 Memory module: 1024 –MB (667-MHz, DDR2): 616750–001 Memory module: 2048 –MB (667-MHz, DDR2): 28 Chapter 3 I llustrated parts catal og
Spare part number Description 617551–001 Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter module: For use in Afghanistan, Albania, Algeria, An dorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaija n, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Eg yp t, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe , Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marsha ll Islands, Martinique, Ma uritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Monten egro, Morocco, Mozambique, Na mibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Ni ger, Nigeria, Norway , Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru , the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russ ia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden , Sw itzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, t he United Kingdom, Uruguay, Uzbekist an, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 618873–001 Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cach e, 667-MHz FSB 618874–001 Intel Atom™ N475 1.83-GHz pro cessor with 512-KB level 2 cache, 667-M Hz FSB, 6.5 TDP 618875–001 10.1-in, WSVGA, Anti-Glare, standard display assembly in black 619469–001 10.1-in, WSVGA, standard display assembly in black 619470–001 10.1-in, WSVGA, standard display assembly in black 620902–001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN 621300-001 Intel Atom™ N450 1.66-GHz process or with 512-KB level 2 cache, 667-MHz FSB without WW AN module 621301-001 Intel Atom™ N470 1.83-GHz process or with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP without WWAN module 621302-001 Intel Atom™ N455 1.66-GHz process or with 512-KB level 2 cache, 667-MHz FSB without WW AN module 621303-001 Intel Atom™ N475 1.83-GHz process or with 5 12-KB level 2 cache, 667-MHz FSB, 6.5 TDP without WWAN module 622656-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA in red 622657-001 10.1-in, WSVGA, AntiGlare display panel non- PMMA in blue 622658-001 10.1-in, WSVGA, AntiGlare display panel non- PMMA with WWAN, in red 622659-001 10.1-in, WSVGA, AntiGlare display panel non -PMMA with WWAN, in blue 622660–001 Service cover (red) Sequential part number listing 29
Spare part number Description 622661–001 Service cover (blue) 629234-001 Case sleeve 30 Chapter 3 I llustrated parts catal og
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include so me of the considerations that you must keep in mind during disassembly and as sembly procedures. NOTE: As you remove each subassembly from the device, place the subassembly (and all accompanying screws) away from th e work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly an d reassembly can damage plastic parts. Use care when handling the plastic parts. Ap ply pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 31
Cables and connectors CAUTION: When servicing the device, be sure that ca bles are placed in their proper locations during the reassembly process. Impr oper cable placement can damage the device. Cables must be handled with extreme care to avoi d damage. Apply only the te nsion required to unseat or seat the cables during remova l and insertion. Ha ndle cables by the connector whenever poss ible. In all cases, avoid bending, tw isting, or tearing cables. Be sure that cables are routed in such a way that they cannot be cau ght or snagged b y parts bein g removed or replaced. Handle flex cables with extreme care; these c ables tear easily. Drive handling CAUTION: Drives are fragile compo nents that must be handled with care. To prevent damage to the device, damage to a drive, or loss of information, observe the se precautions: Before removing or inse rting a hard drive, shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, an d then shut it down throug h the operating system. Before handling a drive, be sure that you are discharged of static electric ity. While handling a drive, avoid touching the connector. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, a n optical drive, or a diskette d rive, place it in a static -proof bag. Avoid exposing a hard drive to produc ts that have magnet ic fields, such as monitors or speakers. Avoid exposing a d rive to temp erature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the packa ge “FRAGILE.” 32 Chapter 4 Removal and replacement p rocedures
Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitr y design and s tructure determine the degree of sensi tivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains en ough power to alter de vice parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-s ensitive devices or microcircuitry. Even if the spark is neithe r felt nor heard, dama ge may have occurred. An electronic device exposed to ESD ma y not be af fected at all and can work perfectly throughout a normal cycle. Or the device may fu nction normally for a while, then de grade in the internal lay ers, reducing its life expectancy. CAUTION: To prevent damage to the device when yo u are removing or installing internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Use nonmagnetic tools. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. Avoid touching pins, leads, and circuitry. Handle elec tronic components as little as possible. If you remove a c omponent, pl ace it in an electrostati c- safe contai ner. The following table shows how humi dity affects the electrostatic voltage leve ls generated by different activities. CAUTION: A product ca n be degraded by as litt le as 700 V. Typical electrostatic vo ltage levels Relative humidity Event 1 0% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Sty rofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in fo am-lined box 21,000 V 11,000 V 5,000 V Preliminary replacement requirements 33
Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment: ● To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. ● Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. ● Keep ESD-sensitive parts in their containers unti l the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items fr om their containers. ● Always be prop erly grounded when touching a component or assembly. ● Store reusable ESD-sensitive parts from assembli es in prot ective packaging or nonconductive foam. ● Use transporters an d conveyors m ade of antista tic belts and r oller bushin gs. Be sure that mechanized equipment us ed for moving materials is wired to ground and that proper ma terials are selected to avoid static chargi ng. When grounding is not possi b le, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstatio n guidelines: ● Cover the workstation wi th approved stati c-shielding material. ● Use a wrist strap connected to a properl y grounded work surface and use properly grounded tools and equipme nt. ● Use conductive field se rvice tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact di ssipative surfaces, use fixture s made only of static -safe materials. ● Keep the work area f ree of nonconductive ma terial s, such as ordin ary plastic assem bly aids and Styrofoam. ● Handle ESD-sensitive components , parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ● Avoid contact with pins , leads, or circuitry. ● Turn off power and input signals befor e insertin g or removing connectors or test equipment. 34 Chapter 4 Removal and replacement p rocedures
Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper g round, wear a strap snugly against the skin at all t imes. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. ● When standing, use foot straps and a grounded floor mat. Foot s traps (heel, toe, or boot straps) can be used at standing wo rkstations an d are compatib le with most types o f shoes or boots. On conductive f loors or dis sipative fl oor mats, us e foot str aps on both feet w ith a minimum of one megohm resistance between the oper ator and groun d . To be effective, the conductive strips must be worn in contact with the skin. The following grounding equi pment is reco mmended to prevent electrostatic damage: ● Antistatic tape ● Antistatic smock s, aprons, and sleeve p rotectors ● Conductive bins and other assembly or soldering aids ● Nonconductive foam ● Conductive ta bletop works tations wi th ground cords of one megohm resis tance ● Static-dissipative tables or floor mats with hard ti es to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and protective materia ls The following table lists the shie lding protection provided by antistatic bags and floor mats. Material Use Voltage protection level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Preliminary replacement requirements 35
Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 33 screws, in 5 di fferent sizes, that mus t be removed, replaced, o r loosened when servicing th e computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering pa rts or reques ti ng information, p rovide the computer serial number and model description provided on the service tag: NOTE: The computer b attery must be removed to a ccess the service ta g. (1) Product name: This is the product name affixed to the front of the device. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (3) Model description: This is the alphanumeric identifier u sed to locate documents, drivers, and support for the device. (4) Warranty period: This number describes the du ration of the warranty period for the device. (5) Part number/Product number (p/n): This number provides specific informa tion about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . 36 Chapter 4 Removal and replacement p rocedures
Computer feet The computer feet are adhesive-bac ke d rubber pads. The feet are inclu d ed in the Rubber Feet Kit, sp are part number 607756-001. There are 4 rubber feet th at attach to t he base enclosure in the loc ations shown in the following illustration. Component replacement procedures 37
Battery Description Spare part number 6-cell, 55-WHr (includes 2 rel ease latches and 2 rubber feet) 607763-001 3-cell, 27-WHr (includes 2 rel ease latches) 607762-001 Before disass embling the computer, follow the se steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. Remove the battery: 1. Turn the computer upside-do wn on a flat surface, with the battery bay toward you. 2. Slide battery lock latch (1) to the unlock position. 3. Then, firmly slide b attery release latch (2) until the battery is released. 4. Remove the battery (3) . Reverse this procedure to install a battery. NOTE: After replacing the battery, slide the manu al release latch to the lock position. 38 Chapter 4 Removal and replacement p rocedures
SIM Before removing the SIM, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). Remove the SIM: 1. Press in on the SIM (1) to release it from the SIM slot. 2. Remove the SIM (2) from the SIM slot. Install the SIM by inserting it into the SIM slot until you hear a click. Component replacement procedures 39
Service cover Description Spare part number Service cover In Black 607750-001 In White 607751-001 In Red 622660–001 In Blue 622661–001 Before removing the service cover, follow these step s: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). Remove the service cover: 1. Press in and slide latch (1) and release the right side of the service cover until the servic e cover tabs disconnect from the computer. 2. Lift up and remove the cover (2) . NOTE: Small tabs hold the cover in plac e. Firmly pull up on the cover to releas e the tabs. Reverse this procedure to insert the servic e cover. 40 Chapter 4 Removal and replacement p rocedures
Hard drive NOTE: Each hard driv e spare part kit i ncludes a c abl e adapter, bracket, and four rubber isolat ors. Description Spare part number Hard drive : 250-GB, 5400-RPM 608763–001 320–GB, 5400–RPM 608764–001 Before removing a hard drive, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Battery on page 38 ). Remove the hard drive: 1. Lift up the vinyl cover to expose th e hard drive. 2. Using a small Phillips screwdriver, remove the 4 hard drive mou nting screws. Component replacement procedures 41
3. Slide the tab (1) to disconnect the hard drive from the computer, and then lift the har d drive (2) out of the bay. Reverse this procedure to reassemble an d install the hard dri ve. 42 Chapter 4 Removal and replacement p rocedures
WWAN module Description Spare part number HP un2400 Mobile Broadband WWAN module 531993-001 HP F3607 SDG 850 Mobile Broadband WWAN module 574248-001 HP Mobile Broadband WWAN module 592625-161 HP Mobile Broadband WWAN module 607212-001 HP F3307 Pris 850 Mobile Broadband WWAN module 612599-001 HP F3307 Pris 900 Mobile Broadband WWAN module 612600-001 CAUTION: The WWAN module and the WLAN module are not interchangeable . To prevent an unresponsive system, replace the wire less module only with a w ireless module authorized for use in the computer by the governmental agency that reg ulates wireless devices i n your country or region. If you replace t he module and then receive a wa rning message, remove the modu le to re store device functionality, and th en contact technical support. Before removing the WWAN module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). Component replacement procedures 43
Remove the WWAN module: 1. Disconnect the WWAN antenna cables from the terminals on the WWAN module. NOTE: The number of WWAN cable s varies, dependin g on th e model. Note the labeling and position of the cables. Pu ll the antenna cables up and off the t erminals. 2. Using a small Phillips screwdriver, remove the 2 module screws. This releases the module and allows it to tilt up at a slight angle. 44 Chapter 4 Removal and replacement p rocedures
3. Remove the WWAN module. Reverse this procedure to install the WWAN module. NOTE: When replacing the WWAN modu le, press the antenn a cables firmly dow n onto the terminals until securely connected. Route the cables care fully to prevent pot ential damage when the service cover is replaced, as sh own in the illustration below. Component replacement procedures 45
WLAN module Description Spare part number For use in Canada, the Cayman Islands, Gu am, Puerto Rico, the U.S. Virgin Islands, and the United States 607742–001 For use in Afghanistan, Albania, Algeria, An dorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Ben in, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Island s, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colo mbia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guia na, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Gu adeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, th e Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma uritania, Mauritius, Mexico , Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Na mibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Ni ger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Sout h Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden , Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Ar ab E mirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 617551–001 For use in Afghanistan, Albania, Algeria, An dorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Ben in, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Island s, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colo mbia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guia na, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Gu adeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, th e Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma uritania, Mauritius, Mexico , Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Na mibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Ni ger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Sout h Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden , Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Ar ab E mirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 602992-001 46 Chapter 4 Removal and replacement p rocedures
Description Spare part number For use in For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Banglade sh, Barbados, Belarus, Belgium, Belize, Benin, Berm uda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Ch ile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cypr us, the Czech Republic, Denmark, Djibouti, Dominica, the Do minican Repu blic, East Ti mor, Ec uador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France , French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Gren ada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel , Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma uritania, Mauritius, Mexico , Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Na mibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Ni ger, Nigeria, Norway, Om an, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Sout h Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden , Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Ar ab E mirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 605560-005 Component replacement procedures 47
Description Spare part number For use in Afghanistan, Albania, Algeria, An dorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Ben in, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Island s, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colo mbia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guia na, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Gu adeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, th e Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma uritania, Mauritius, Mexico , Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Na mibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Ni ger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Sout h Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden , Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Ar ab E mirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 593836–001 For use in Afghanistan, Albania, Algeria, An dorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Ben in, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Island s, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colo mbia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guia na, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Gu adeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, th e Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma uritania, Mauritius, Mexico , Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Na mibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Ni ger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Sout h Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden , Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Ar ab E mirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 600370-001 CAUTION: The WWAN module and the WLAN module are not interchangeable . To prevent an unresponsive system, replace the wire less module only with a w ireless module authorized for use in the computer by the governmental agency that reg ulates wireless devices i n your country or region. If you replace t he module and then receive a wa rning message, remove the modu le to re store computer functionality, and then contac t technical support through Help a nd Support. 48 Chapter 4 Removal and replacement p rocedures
Before removing the WLAN module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the device by first un plugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). Remove the WLAN module: 1. Disconnect the WLAN antenna cables NOTE: The number of WLAN cables varies, depe nding on model. Note the labeling and position of the cables . Disconnect the antenna cab les by pulling the cables off the terminals. 2. Using a small Phillips screwdriver, remove the 2 WLAN modu le screws. Th is rele ases the module to tilt up at a slight angle Component replacement procedures 49
3. Lift up and remove the WLAN modu le at an angle. Reverse this procedure to install the WLAN module. NOTE: When replacing, pre ss the antenna cab les fi rmly down onto the terminals until securely connected. Route the cables carefully to prevent po tent ial damage when the service c over is replaced, as shown in the illustration below . 50 Chapter 4 Removal and replacement p rocedures
Memory module Description Spare part number 2048-MB memory module (667-MHz, DDR2) 616750-001 1024-MB memory module (667-MHz, DDR2) 616749-001 Before removing the memory module, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). Remove the memory module: 1. Using a small Phillips screwdriver, loos en the 2 memory module shield screws. Component replacement procedures 51
2. Lift up and remove the memory shield . 3. Using your fingers, spread the 2 re tention clips outward until the me mory module tilts up at a 45- degree angle. 4. Remove the memory expansion module from the computer. Reverse this procedure to install the memory module. 52 Chapter 4 Removal and replacement p rocedures
RTC battery Description Spare part number RTC battery 608771-001 Before removing the real-time clock (RTC) b attery, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). Remove the RTC battery: ▲ Remove the RTC b attery from the socket on the system board. Reverse this procedure to install the RTC battery. When inst alling the RTC battery, make sure the “ ” sign faces up. Component replacement procedures 53
Keyboard NOTE: The keyboard spare part kit incl udes a keyboard cab le. For use in: Spa re part number For use in: Spare part number With textured finish: Belgium 608759-A41 The Netherlands 608759-B31 Brazil 608759-201 Portugal 608759-131 The Czech Republic 608759-221 Russia 608759-251 Denmark, Finland, and Norway 608759-DH1 Saudi Arabia 608759-171 France 608759-051 Slovenia 608759-BA1 French Canada 608759-121 South Korea 608759-AD1 Germany 6087 59-041 Spain 608759-071 Greece 608759-DJ1 S witzerland 608759-BG1 Hungary 608759-211 Taiwan 608759-AB1 Israel 608759-BB1 Thailand 608759-281 Italy 608759-061 Turkey 608759-141 Japan 608759-291 The United Kingdom 608759-031 Latin America 608759-161 The Un ited States 608759-001 Before removing the keybo ard, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). 54 Chapter 4 Removal and replacement p rocedures
Remove the keyboard: 1. Remove the three Phillips PM2.0×6.0 screws that secure the keyboard to the computer. 2. Turn the computer ri ght-side up, with the front toward you. 3. Open the computer as far as it will open. 4. Lift the rear edge of the keyboard (1) until it rests at an angle. 5. Slide the keyboard (2) back until the keyboard cable a nd connector are accessible. Component replacement procedures 55
6. Release the zero in sertion force (ZIF) connector (3) to which the ke yboard cable is attach ed, and then disconnect the keybo ard cable (4) from the system board. 7. Remove the ke yboard. Reverse this procedure to install the keyboard. 56 Chapter 4 Removal and replacement p rocedures
Top cover Description Spare part number In black (for HP and CPQ) 607766-001 Before removing the top cover, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). 6. Remove the keyboard (see Keyboard on page 54 ). Remove the top cover. 1. Turn the comput er upside down , with the front toward you. 2. Remove the six Phillip s PM2.0×6.0 s crews (1) and t he Phillip s PM2.5× 4.0 scr ew (2) that secure the top cover to the base enclosure. 3. Turn the computer ri ght-side up, with the front toward you. 4. Open the computer as far as it will open. 5. Disconnect the speak er cable (1) from the system board. Component replacement procedures 57
6. Release the ZIF connecto r (2) to which the TouchPad cable is connected, and then disconnect the TouchPad ca ble (3) from the system board. 58 Chapter 4 Removal and replacement p rocedures
7. Remove the five Phillips PM2.0×6.0 screw s that secure the top cover to the base enclosure. 8. Release the top cover (1) by lifting the rear edge until it disengages from the base enclos ure. 9. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. Component replacement procedures 59
Speakers Description Spare part number Speakers (include cables) 608770–001 Before removing the speakers , follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer . 4. Remove the battery (see Battery on page 38 ). 5. Remove the f ollowing compo nents: a. Service cover (see Service cover on page 40 ). b. Keyboard (see Keyboard on page 54 ). c. Top cover (see Top cover on page 57 ). Remove the speakers : 1. Turn the to p cover ups ide down , with the front toward you. 2. Release the TouchPad cable (1) from the top cover. (The TouchP ad cable is attached to the top cover with double-sided adhesive). 3. Release the speaker cable f rom the clips (2) built into the TouchPad bracket. 4. Remove the two Phillip s PM2.0×4.0 s crews (3) that secure the speakers to the top cover. 60 Chapter 4 Removal and replacement p rocedures
5. Remove the speakers (4) . Reverse this proced ure to install t he speakers. Component replacement procedures 61
TouchPad Description Spare part number For use only with a black top cover 607766-001 Before removing the TouchPad, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the f ollowing compo nents: a. Service cover (see Service cover on page 40 ). b. Keyboard (see Keyboard on page 54 ). c. Top cover (see Top cover on page 57 ). d. Speakers (see Speakers on page 60 ). Remove the TouchPad: 1. Turn the to p cover ups ide down , with the front toward you. 2. Release the TouchPad cable (1) from the top cover. (The TouchP ad cable is attached to the top cover with double-sided adhesive). 3. Remove the two Phillip s PM2.0×4.0 s crews (2) that sec ure the TouchPad bracket to the top cover. 4. Remove the TouchPad bracket (3) . 5. Release the TouchP ad (4) by lifting the front edge until i t rests at an angle. 62 Chapter 4 Removal and replacement p rocedures
6. Remove the TouchPad (5) by slid ing it forward. Reverse this procedure to install the TouchPad. Component replacement procedures 63
Display assembly Description Spare part number 10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WW AN transceivers and cables, and webcam/microphone module and cable): ● 10.1-in, WSVGA, AntiGlare, standard display ass embly in black 607744-001 ● 10.1-in, WSVGA, AntiGlare, standard display ass embly in white 607745-001 ● 10.1-in, WSVGA, Anti-Glare, st andard display assembly in black 60 7746-001 ● 10.1-in, WSVGA, standard display assembly in black 619469-001 ● 10.1-in, WSVGA, standard display assembly in black 619470-001 ● 10.1-in, WSVGA, Anti-Glare, st andard display assembly in black 61 8875-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA in red 622656-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA with WWAN, in blue 622657-001 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA with WWAN, in red 622658-00 1 ● 10.1-in, WSVGA, AntiGlare display pan el non-PMMA with WWAN, in blue 622559–001 Before removing the display asse mbly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). 6. Disconnect the WWA N antenna cables f rom the WWAN module (see WWAN modul e on page 43 ). 7. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 46 ). 8. Remove the keyboard (see Keyboard on page 54 ). 9. Remove the top cover (see Top cover on page 57 ). Remove the display assembly: 1. Close the compu ter. 2. Turn the comput er upside down , with the front toward you. 64 Chapter 4 Removal and replacement p rocedures
3. Release the WLAN an tenna cables (1) from the clips built in to the base enclosure (2) . 4. Turn the computer ri ght-side up, with the front toward you. 5. Open the computer as far as it will open. 6. Disconnect the display panel cable (1) from the system boar d. Component replacement procedures 65
7. Release the wirel ess antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the displa y assembly can result in damage to the display as sembly and othe r device componen ts. 8. Remove the two Phillip s PM2.0×4.0 s crews (1) that secure the display assembly to the base enclosure. 66 Chapter 4 Removal and replacement p rocedures
9. Remove the disp lay assembly (2) . Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 67
System board NOTE: The system boa rd spare part kit includ es replacement thermal materi al. Description Spare part number Intel Atom™ N450 1.66-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB 607740-001 Intel Atom™ N470 1.83-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP 607741-001 Intel Atom™ N455 1.66-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB 618873-001 Intel Atom™ N475 1.83-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP 618874-001 Intel Atom™ N450 1.66-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB without WWAN module 621300-001 Intel Atom™ N470 1.83-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP without WWAN module 621301-001 Intel Atom™ N455 1.66-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB without WWAN module 621302-001 Intel Atom™ N475 1.83-GHz proces sor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP without WWAN module 621303-001 Before removing the system board, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41 ). 7. Disconnect the WWA N antenna cables f rom the WWAN module (see WWAN modul e on page 43 ). 8. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 46 ). 9. Remove the keyboard (see Keyboard on page 54 ). 10. Remove the top cover (see Top cover on page 57 ). When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: ● SIM (see SIM on page 39 ) ● WWAN module (see WWAN module on page 43 ) 68 Chapter 4 Removal and replacement p rocedures
● WLAN module (see WLAN module on page 46 ) ● Memory module (see Memory module on page 51 ) ● RTC batte ry (see RTC battery on page 53 ) ● Fan/heat sink assembly (see Fan/he at sink as sembly on page 71 ) Remove the system board: 1. Disconnect the display panel cable from the system board. 2. Disconnect the power connector cable from the syste m board. 3. Remove the Phillips PM2.0×4.0 scr ew (1) that secures the sys tem board to the base enc losure. 4. Lift the right side of the syste m board (2) until it rests at an angle. Component replacement procedures 69
5. Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to i nstall the system boar d. NOTE: When reinstalling the system board, the base enclo sure actuator needs to be aligned pro perly with the power switch so that the parts ar e not damaged in the installation process. 70 Chapter 4 Removal and replacement p rocedures
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (in cludes replacement thermal material) 608772-001 NOTE: To properly ventilate the computer, allow at leas t a 7.6-cm (3-inch) clearance on the le ft side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on au tomatically when high t emp erature conditions exist. These conditions are affected by high external temperatures , system power consumption, powe r management/battery conservation configurations, battery fast char ging, and software re quirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Before removing the fan/heat sink assembly, f ollow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41 ). 7. Disconnect the WWA N antenna cables f rom the WWAN module (see WWAN modul e on page 43 ). 8. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 46 ). 9. Remove the followi ng components : a. Keyboard (see Keyboard on page 54 ). b. Top cover (see Top cover on page 57 ). c. System board (see System board on page 68 ). Remove the fan/heat sink assembly: 1. Turn the system board up side down, with the front toward you. 2. Disconnect the fan cable (1) from the system board. 3. Following the 1, 2, 3 sequence stamped into the fan/heat sink assembly, loosen the three Phillips PM2.0×4.0 captive screws (2) that secure the fan/heat s ink assembly to the system b oard. Component replacement procedures 71
4. Remove the fan/heat sink assembly (3) . NOTE: Due to the adhesive quality of the the rmal material located between the fan/heat sink assembly and system board compo nents, it may be necess ary to move th e fan/heat sink assembly from side to sid e to detach i t from the syste m board. NOTE: The thermal material must be thoroughly clea ned from the surfaces of the fan/heat sink assembly and the system board each ti me the fan/ heat sink assembly is removed: Thermal pa ste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. Reverse this procedure to install the fan/heat sink as sembly. 72 Chapter 4 Removal and replacement p rocedures
Power connector cable Description Spare part number Power connector cable 607755-001 Before removing the power connector cable, follow these step s: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput er. 4. Remove the battery (see Battery on page 38 ). 5. Remove the service cover (see Service cover on page 40 ). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41 ). 7. Disconnect the WWA N antenna cables f rom the WWAN module (see WWAN modul e on page 43 ). 8. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 46 ). 9. Remove the followi ng components : a. Keyboard (see Keyboard on page 54 ). b. Top cover (see Top cover on page 57 ). c. Display assembly (see Display assembly on page 64 ). d. System board (see System board on page 68 ). Remove the power co nnector cabl e: 1. Remove the Phillips PM2.0×4.0 screw that secures the power co nnector and bracket to t he base enclosure. 2. Remove the power connector bracket . NOTE: The power connector bra cket is includ ed in the base enclos ure spare part kit, spa re part number 607765-0 01. Component replacement procedures 73
3. Remove the power connector cable . Reverse this procedure to install the power connector ca ble. 74 Chapter 4 Removal and replacement p rocedures
5 Setup Utility Starting Setup Utility Setup Utility is a R OM-based information and custom ization utility that can be used even when your Windows operating syst em is not working. The utility reports information about th e computer and provides se ttings for s tartup, securi ty, and o ther preferences. To start Setup Utility: ▲ Open Setup Utility by turni ng on or rest arting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lowe r-left corner of the scree n. Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Ut ility is already r unning, begin at ste p 2. 1. Open Setup Utility by turni ng on or rest arting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lowe r-left corner of the scree n. 2. Use the arrow keys to select System Configuration > Language , and then pr ess ente r . 3. Use the arrow keys to select a lang uage, and then press enter . 4. When a confirmation prompt with your language selected is displayed, press enter . 5. To save your change and exit Setup Ut ility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . Your change goes into effect i mmediately. Your change goes into effect immediately. Starting Setup Utility 75
Navigating and select ing in Setup Utility Because Setup Utility is not Windows based, it does not support the To uchPad . Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an ite m in a list or to toggle a f ield, for example an Ena ble/Disable field, use eithe r the arrow keys or f5 or f6 . ● To select an item, pr ess enter . ● To close a text box or return to the menu display, pr ess esc. ● To display additional navigation an d selection information while Se tup Utility is open, press f1 . Displaying system information The following procedure explains how to display sy stem information in Setu p Utility. If Setup Utility is not open, begin at step 1. If Setu p Utility is open, begin at step 2. 1. Open Setup Utility by turni ng on or rest arting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lowe r-left corner of the scree n. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing an y settings, use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . Restoring default settings in Setup Utility The following procedure explains how to restore the Setup U tility defaul t settings. If Setup Utility is not already running, begin at step 1. If Setup Ut ility is already r unning, begin at ste p 2. 1. Open Setup Utility by turni ng on or rest arting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lowe r-left corner of the scree n. 2. Use the arrow keys to select Exit > Load Setup Defaults , and then press enter . 3. When the Setup Confirma tion is disp layed, press enter . 4. To save your change and exit Setup Ut ility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . The Setup Util ity default sett ings go into effect when the computer rest arts. NOTE: Your password, security, and la nguage settings are not changed when you restore the fa ctory default set tings. 76 Chapter 5 Setup Utility
Exiting Setup Utility You can exit Set up Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current se ssion: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then pr ess en ter . ● To exit Setu p Utility without saving your changes fr om the current sessi on: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . After either choice, the computer restar ts in Windows. Setup Utility Menus Main Menu The menu tabl es in this s ection provid e an overview of the Setup Uti lity options NOTE: Some of the Setup Util ity menu it ems listed in this chapter may no t be supported by your computer. Select To do this System information ● View and change the system time and date. ● View identification info rmation about the computer. ● View specification information about the processor, memory size, and system BIOS. Security Menu Select To do this Administrator password Enter, change, or delete an administrator password. Power-On password Enter, change, or delete a power-on password. Exiting Setup Utility 77
System Configuration Menu Select To do this Language Support Change the Setup Utility language. Processor C4 State Enable/disable the processor C4 standby state. Boot Options Set the following boot options: ● f10 and f12 Delay (sec. ) ― Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● HP QuickWeb ― Enable/disable the QuickWeb Boot menu in Setup Utility. ● Internal Network Adapter boot ― Enable/disable boot from Internal Network Adapter. ● Boot Device Priority ― Set the boot device priority for: ◦ Internal hard drive (select models only) ◦ USB Floppy ◦ USB CD/DVD ROM Drive ◦ USB flash drive ◦ USB Hard drive ◦ USB Card Reader ◦ Network adapter NOTE: Only the devices atta ched to the system will appear in the boot order menu. Diagnostics Menu Select To do this Hard Disk Self Test (selec t models only) Run a comprehensive self-test on the hard drive. Memory Test Run a diagnostic test on the system mem ory. 78 Chapter 5 Setup Utility
6 Backup and recovery Windows 7 To protect your information, back up your files and fo lders. I n case of system failur e, you can use the backup files to restore your computer. CAUTION: In the event of a hard drive failure, you ca nnot us e your computer to access the Disa ster Recovery utility. Therefore, HP recommends that you download the Di saster Recovery utility SoftPaq, and then extract it to a USB flash drive as soon as possi ble after software setup. For de tails, refer to “Downloading and extracting the Disaster Recovery utilit y” later in this section. Depending on your computer model, you may have one of the following backup and recovery solutions: ● Roxio BackOnTr ack ● HP Recovery Manager NOTE: For detailed information, perform a sear ch for these topics in Help and Support. Backing up and recovering using Roxio BackOnTrack Successful recovery after a system failure depend s on whether you have completely backed up your files. If Roxio BackOnTrack is prei nstalled on your computer, it allows you to create a backup of y our computer image. You should c reate the initial ba ckup immediately after software set up. As you add new software and data files, you should continue to bac k up your system on a regular basis to maintain a reasonably current backup. Note the followin g guidelines when backing u p your information: ● Store personal files in the Documents library and back up this folder regularly. ● Back up templates stored i n their associated programs. ● Save customized settings in a w indow, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste it i nto a word-proces sing document, follow these steps: 1. Display the screen. 2. Copy the screen: To copy th e active window, press alt prt sc . To copy the entir e screen, press prt sc . Windows 7 79
3. Open a word-processing document, click Edit , and then click Paste . 4. Save the document. Creating a copy of the hard drive The back up drive function of BackOnTrack creates a Disaster Recovery Set tha t is an exact image of your hard drive data . You can back up the image to an external hard drive (pur chased separately). To create a Disaster Recover y Set using BackOnTrack, follow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. 1. Click Start , click All Programs , and then click Roxio . 2. Click BackOnTrack , click BackO nTrack Home , and then click Di saster Recovery . 3. Click Backup drive . 4. Select a driv e to back up. 5. Add a comment to describe the backup. NOTE: Comments are optional, but adding comment s can help you remember the purpose of the backup. The date and list of drives being backed up are automatically included in the description. 6. Select a destination for the Disaster Recover y Set. NOTE: The destination cannot be a network drive. 7. Click the action button at the botto m-right of the c omputer screen. 8. Follow the on-screen instructions. Performing a recovery In case of sy stem failure or i nstability, the compu t er provides the f ollowing ways to recove r your files: ● BackOnTrack Disaster R ecovery util ity: You can use Disaster Recove ry to recover your hard drive image (including your files, programs, and operating system) after a hard drive failure. ● BackOnTrack Instant Re store utility: You ca n use Instant Re store to quic kly restore your computer to a working state if a s oftware-related problem occurs. Th e Instant Restore utili ty automatically creates working states periodi cally. You can also define a wo rking state by sa ving the current computer state manually. For more information about computer system s t ates, refer to the BackOn Track software Help. Using the Disaster Recovery utility NOTE: To perform a recover y with Disaster Reco very, you ne ed a USB flash dr ive (purch ased separately). For optimum performanc e, the capacity of the drive should be no larger than 2 GB. 80 Chapter 6 Backup and recovery
Disaster Recovery re covers data from a Di saster Re covery Set tha t you previousl y created with Roxio BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called a SoftPaq. NOTE: Running the SoftPaq ma kes the USB drive bootable. Before performing a disaster recovery, you must download the Disaster Recovery utility and e xtract it to a USB flash drive. Downloading and extracting th e Disaster Recovery util ity To download and ex tract Disaster Rec overy, follow these step s: 1. Connect a bootable USB flash dr ive or exter nal drive to a US B port on your com puter. 2. Open your Web browser, go to http://www.hp.com/ support , and select your country or region. 3. Enter the SoftPaq number SP42226 in the Se arch box, press enter , and then follow the on-screen instructions. 4. Click Download only to save the file to your computer. 5. When prompted, click Save , and then select the external drive from the list of storage lo cations. 6. After the file is downloaded, navi gate to the USB flash drive or external drive, and then dou ble- click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files. 7. If prompted to do so, re start your comp uter after the installation is complete. Restoring your hard drive image To restore your hard drive image using Disa ster Recovery, follow t hese steps: 1. Connect the external hard driv e containing the Disaster Reco very Set to your co mputer. 2. Connect the bootable USB flash dr ive containing the extracted Disa ster Recovery utility to a USB port on your computer . 3. Change the boot device order by turning on or restarting the co mputer, and then pressing f9 . 4. Use the arrow keys to select the USB flash dri ve, and then press enter . 5. At the Roxio BackOnTrack Disaster Recovery screen, selec t Disaster Recovery , and then click Next . 6. Browse to the external hard drive containing the Disas ter Recovery Set, and then click Next . 7. Click Next to proceed wi th the recovery. NOTE: This process may take several minutes. 8. After a message on t he screen report s a successf ul recovery, cl ick Finish . Windows 7 81
Using the Instant Restore utility You can restore yo ur computer from Win dows when th e operating system is functioning. If the operating system is not functioning, you can also access the utility by restarting your compute r. NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help. Using the Instant Restore utility when the operating system is functioning To recover in formation when the o perating syst em is functioning properly, fo llow these steps: 1. Save and close all open document s and close any open programs. 2. Click Start , click All Programs , and then click Roxio . 3. Click BackOnTrack , click BackO nTrack Home , and then click Instant Restore . 4. Click Restore State , and then select a restore state. 5. Click the action button in the bottom-ri ght corner of the computer sc reen. 6. Click Yes to confirm your se lected restore state. When the restore proces s is complete, the comp uter restarts and a notificat ion message is displayed. Using the Instant Restore utility when th e operating system is not functioning To recover in formation when the o perating syst em is not functionin g, follow these steps: 1. Restart the computer. NOTE: If the operating system has stopped respon ding and the computer screen is blue, restart the computer by turning the powe r switch off and then on. 2. When the computer logo is displayed on the screen, press f6 repeatedly until the Windows status bar is displayed. 3. When the Roxio BackOnTrack screen is disp layed, follow the on-screen instructio ns. Using Windows Back up and Restore To create a backup using Windows Bac k up and Restore, f ollow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, de pending on file size and th e speed of the computer. 1. Click Start , click All Programs , click Maintenance , and then click Backup and Restore . 2. Follow the on-screen instructi ons to set up and create a backup. NOTE: Windows includes the User Ac count Control feature to improve the security of your computer. You may be promp ted for your permis sion or password for tasks such as installing software, ru nning utilities, o r changing Windows s ettings. Refer to He lp and Support fo r more information. 82 Chapter 6 Backup and recovery
Using system restore points When you back up your system, you ar e creating a system restore po int. A system restore poi nt allows you to save and name a snapshot of your hard driv e at a specific poi nt in time. You can then reve rt back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files s aved or e -mails crea ted since the last rest ore point. You also can create additional restore points to provi de increased pro tection for your sy stem files and settings. When to create restore points ● Before you add or extensively mo dify software or hardware. ● Periodically, when ever the system is performing optimally. NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Creating a system restore point 1. Click Start , click Control Panel , click System and Security , and then click System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Under Protection Settings , select the disk for which you want to create a restore point. 5. Click Create . 6. Follow the on-screen instructions. Restoring to a previous date and time To revert to a restore point (creat ed at a previous date and time) when the co mputer was functioning optimally, follow these steps: 1. Click Start , click Control Panel , click System and Security , and then click System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Windows 7 83
Backing up and recovering using HP Recovery Manager If your computer includes HP Recovery M anager, tools provided by the operating s ystem and by HP Recovery Manager software are designed to help you with the following ta sks for safe guarding your information and res toring it in case of a system fai lure: ● Backing up your information ● Creating a set of recovery discs ● Creating system re store points ● Recovering a program or driver ● Performing a full system recovery Backing up your information As you add new software and da ta files, you should back up y our system on a regular basis to maintain a reasonably current backup. Back up your system at the f ollowing times: ● At regularly scheduled times NOTE: Set reminders to ba ck up your information periodically. ● Before the computer is repaired or restor ed ● Before you add or modify hardware or software Note the following when backing up: ● Create system restore points using the Windows System Restore feature, and periodically copy them to a d isc. ● Store personal files in the Docume nts librar y, a nd periodically back up this folder. ● Back up templates stored i n their associated programs. ● Save the customized sett ings in a window, toolbar, or menu ba r by taking a screen shot of the settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste the im age into a word-processing do cument: 1. Display the screen. 2. Copy the screen: To copy only the ac tive wind ow, press alt prt sc . To copy the entire scre en, press prt sc . 84 Chapter 6 Backup and recovery
3. Open a word-processing document, click Edit , and then click Paste . 4. Save the document. ● You can back up your information to an optional external hard drive, a netwo rk drive, or discs. ● When backing up to discs, use any of the fo llowing types of discs (pur chased separa tely): CD-R, CD-RW, DVD R, DVD-R, or DVD±RW. Th e discs you use depe nd on the type of optical drive you are using. NOTE: The external optical drive must be connected to t he USB port on the computer , not to a USB port on another externa l device , such as a hub or docking station. NOTE: DVDs store more information than CDs, so us ing them for backup reduces t he number of recovery discs required. ● When backing up to discs, number each disc before inse rting it into an optical dr ive. Creating a set of recovery discs HP recommends that you create recovery di scs to be su re that you can restore y our system to it s original factory state if you experience s erious system fail ure or instability. C reate these dis cs after setting up the computer for the first time. NOTE: This task will require an opti onal external optical drive. The external optical drive must be connected to the USB port on the computer , not to a USB port on anothe r external device, such as a hub or docking station. Handle these discs carefully and keep them in a safe place. The softwa re allows the creation of only one set of re covery discs. Note the following guid elines before creating re covery discs: ● You will need high-quality DVD-R, DVD R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs have a larger stor age capacity than CDs. If you use CDs, up to 20 discs may be required, wherea s only a few DVDs are required. NOTE: Double-layer discs and read-write discs—such as CD-RW, DVD±RW, and BD-RE (rewritable Blu-ray) discs—are not compatible wi th the Recovery Manager s oftware. ● ■ The computer must be co nnected to AC power during this process. ● ■ Only one set of recovery discs can be create d per computer. ● ■ Number each disc before i nserting it into an optical drive. ● If necessary, you ca n exit the program before you have finis hed creating the reco very discs. The next time you open Recovery Ma nager, you will be prompted to continue the disc creation process. To create a set of recovery di scs: 1. Click Start , click All Programs , click Recovery Manager , and then cli ck Recovery Disc Creation . 2. Follow the on-screen instructions. Windows 7 85
Performing a recovery NOTE: You can recover only files that you have prev iously backed up. HP recommends that you use Recovery Manager to create a set of recovery disc s (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the sy stem if you experie nce system failure or instability. Rec overy Manager work s from recove ry discs that you create or from a dedicated recovery partition (select models only) on the hard dr ive. However, computers that i nclude a solid-state drive (SSD) may not have a recovery partition. If th at is the case, recovery di scs have been includ ed with your computer. Use these dis cs to recover your operati ng system and software . NOTE: Windows has its own built- in repair featu res, such as Sy stem Restore. If you have not alrea dy tried these features, try them before using Recovery M anager. For more information on these built-in repair features, click Start , and then click Help and Support . NOTE: Recovery Manager recovers o nly the software that was preinstalled at the factory. Software not provided with this computer must be downloade d from the manufacture r’s Web site or reinstalled from the disc provided by the manufacturer. Recovering using the recovery discs To restore the system files fro m the recovery di scs: 1. Back up all pe rsonal files . 2. Insert the first recovery disc in to an opti onal op tical drive, and restart the c omputer. NOTE: The external optica l drive must be conne cted to the U SB port on the computer , not to a USB port on another external device , suc h as a hub or docking station. 3. Follow the on-screen instructions. Recovering using the partition on th e hard drive (select models only) On some models, you can perform a recovery from the parti tion on the hard drive , which is accessed by pressing either the Start button or f11 . This restores the computer to its factory condition. NOTE: This method of recovery is also an HP Recovery Manager solution. NOTE: Computers with an SSD may not have a recovery partition. If the comp uter does not have a recovery partition, you will not be able to recover using this proc edure. Recovery disc s have been included for computers that do not have a partitio n. Use these discs to re cover your operating system and software. To restore the syst em from the partition, follow thes e steps: 1. Access Recovery Manager in either of the following ways: ● Click Start , click All Programs , click Recovery Manager , and then click Recovery Manager . 86 Chapter 6 Backup and recovery
– or – a. Turn on or restart the computer. b. Press f11 while the “Press <F1 1> for recovery” message is di splayed on the sc reen. NOTE: It ma y take several minutes for Recovery Ma nager to load. 2. In the Recovery Manager wind ow, click System Recovery . 3. Follow the on-screen instructions. Windows XP To protect your information, back up your files and fo lders. I n case of system failur e, you can use the backup files to restore your computer. CAUTION: In the event of a hard drive failure, you ca nnot us e your computer to access the Disa ster Recovery utility. Therefore, HP recommends that you download the Di saster Recovery utility SoftPaq, and then extract it to a USB flash drive as soon as possi ble after software setup. For de tails, refer to “Downloading and extracting the Disaster Recovery utilit y” later in this section. NOTE: For detailed information, perform a sear ch for these topics in Help and Support. Backing up your information Successful recovery after a system failure depend s on whether you have completely backed up your files. If Roxio BackOnTrack is prei nstalled on your computer, it allows you to create a backup of y our computer image. You should c reate the initial ba ckup immediately after software set up. As you add new software and data files, you should continue to bac k up your system on a regular basis to maintain a reasonably current backup. Note the followin g guidelines when backing u p your information: ● Store personal files in the My Documents fo lder and back up this folder regularly. ● Back up templates stored i n their associated programs. ● Save customized settings in a w indow, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste it into a word-processing document, follow these steps: 1. Display the screen. 2. Copy the screen: To copy the active window, press alt prt sc . To copy the entire scre en, press prt sc . 3. Open a word-processing document, click Edit , and then click Paste . 4. Save the document. Windows XP 87
Creating a copy of the hard drive The back up drive function of BackOnTrack creates a Disaster Recovery Set tha t is an exact image of your hard drive data . You can back up the image to an external hard drive (pur chased separately). To create a Disaster Recover y Set using BackOnTrack, follow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. 1. Click Start , click All Programs , and then click Roxio . 2. Click BackOnTrack , click BackO nTrack Home , and then click Di saster Recovery . 3. Click Backup drive . 4. Select a driv e to back up. 5. Add a comment to describe the backup. NOTE: Comments are optional, but adding comment s can help you remember the purpose of the backup. The date and list of drives being backed up are automatically included in the description. 6. Select a destination for the Disaster Recover y Set. NOTE: The destination cannot be a network drive. 7. Click the action button at the botto m-right of the c omputer screen. 8. Follow the on-screen instructions. Performing a recovery In case of sy stem failure or i nstability, the compu t er provides the f ollowing ways to recove r your files: ● BackOnTrack Disaster R ecovery util ity: You can use Disaster Recove ry to recover your hard drive image (including your files, programs, and operating system) after a hard drive failure. ● BackOnTrack Instant Re store utility: You ca n use Instant Re store to quic kly restore your computer to a working state if a s oftware-related problem occurs. Th e Instant Restore utili ty automatically creates working states periodi cally. You can also define a wo rking state by sa ving the current computer state manually. For more information about computer system s t ates, refer to the BackOn Track software Help. 88 Chapter 6 Backup and recovery
Using the Disaster Recovery Utility NOTE: To perform a recover y with Disaster Reco very, you ne ed a USB flash dr ive (purch ased separately). For optimum performanc e, the capacity of the drive should be no larger than 2 GB. Disaster Recovery re covers data from a Di saster Re covery Set tha t you previousl y created with Roxio BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called a SoftPaq . NOTE: Running the SoftPaq ma kes the USB drive bootable. Before performing a disaster recovery, you must download the Disaster Recovery utility and e xtract it to a USB flash drive. Downloading and extracting th e Disaster Recovery util ity To download and ex tract Disaster Rec overy, follow these step s: 1. Connect a bootable USB flash dr ive or exter nal drive to a US B port on your com puter. 2. Open your Web browser, go to http://www.hp.com/ support , and select your country or region. 3. Enter the SoftPaq number SP4222 6 in the Search box, press enter , and then follow the on-screen instructions. 4. Click Download only to save the file to your computer. 5. When prompted, click Save , and then select the external drive from the list o f storage locations. 6. After the file is downloaded, navi gate to the USB flash drive or external drive, and then dou ble- click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files. 7. If prompted to do so, re start your comp uter after the installation is complete. Restoring your hard drive image To restore your hard drive image using Disa ster Recovery, follow t hese steps: 1. Connect the external hard driv e containing the Disaster Reco very Set to your co mputer. 2. Connect the bootable USB flash dr ive containing the extracted Disa ster Recovery utility to a USB port on your computer . 3. Change the boot device order by turning on or restarting the co mputer, and then pressing f9 . 4. Use the arrow keys to select the USB flash dri ve, and then press enter . 5. At the Roxio BackOnTrack Disaster Recovery screen, selec t Disaster Recovery , and then click Next . 6. Browse to the external hard drive containing the Disas ter Recovery Set, and then click Next . 7. Click Next to proceed wi th the recovery. This process may take se veral minutes. 8. After a message on t he screen report s a successf ul recovery, cl ick Finish . Windows XP 89
Using the Instant Restore utility You can restore yo ur computer from Win dows when th e operating system is functioning. If the operating system is not functioning, you can also access the utility by restarting your compute r. NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help. Using the Insta nt Restore utili ty when the opera ting system is f unctioning To recover in formation when the o perating syst em is functioning properly, fo llow these steps: 1. Save and close all open document s and close any open programs. 2. Click Start , click All Programs , and then click Roxio . 3. Click BackOnTrack , click BackO nTrack Home , and then click Instant Restore . 4. Click Restore State , and then select a restore state. 5. Click the action button in the bottom-ri ght corner of the computer sc reen. 6. Click Yes to confirm your se lected restore state. When the restore proces s is complete, the comp uter restarts and a notificat ion message is displayed. Using the Instant Restore utility when th e operating system is not functioning To recover in formation when the o perating syst em is not functionin g, follow these steps: 1. Restart the computer. NOTE: If the operating system has stopped respon ding and the computer screen is blue, restart the computer by turning the powe r switch off and then on. 2. When the computer logo is displayed on the screen, press f6 repeatedly until the Windows status bar is displayed. 3. When the Roxio BackOnTrack screen is disp layed, follow the on-screen instructio ns. 90 Chapter 6 Backup and recovery
7 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3G r o u n d Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3G r o u n d Audio-in (microp hone) 91
External mo nitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4N o t c o n n e c t e d 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal syn c 14 Vertical sync 15 DDC 2B clock 92 Chapter 7 Connector pin assign ments
RJ-45 (network) Pin Signal 1T r a n s m i t 2T r a n s m i t - 3 Receive 4U n u s e d 5U n u s e d 6 Receive - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1 5 VDC 2D a t a 3 Data 4G r o u n d RJ-45 (network) 93
8 Power cord set requirements The wide-range input fe ature of the computer permit s it to operat e from any line volt age from 100 t o 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements o f the country or region where the computer is use d. Requirements for all countries The following requireme nts are applic able to all countries and regions: ● The length of the power co rd set must be at least 1.5 m (5 .0 ft) and no more than 2.0 m (6.5 ft). ● All power cord se ts must be approv ed by an acc eptable accr edited agency r esponsi ble for evaluation in the country or region whe re the power cord set will be used. ● The power cord sets must have a minimum curren t c apacity of 10 a mps and a nom inal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must meet the mechanic al configuration of an EN 60 320/IEC 32 0 Standard Sheet C13 connector for mating with th e appliance i nlet on the back of the computer. 94 Chapter 8 Power cord set requirements
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conducto r size. Power cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No . 18 AWG, 3-conductor. The wall plug mus t be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible co rd, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall p lug must be a two-pole grounding type with a Japanese In dustrial Standard C83 03 (7 A, 125 V) configuration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. P o wer cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conducto r size. Powe r cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. Requirements for spec ific countri es and region s 95
9 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! The backlight contains mercury. Caut ion must be exercised when removing and handling the backlight to avoid damaging this component and ca using exposu re to the mercury. CAUTION: The procedures in this chap ter can resu lt in damage to display components. The only components intended for recyclin g purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these co mponents, handle them carefully. NOTE: Materials Disposal. This HP product contains me rcury in the backlight in t he display assembly that might require special handling at end-of- life. Disposal of mercury ma y be regulated because of environmental considerations. For di sposal or recycling information, contact your local author ities, or see the Electronic Industries Alliance (EI A) Web site at http://www.eiai.org . This section provides di sassembly instructions fo r the display assembly. Th e display assembly must be disassembled t o gain access to the ba cklight (1) and the liquid crystal display (LC D) panel (2) . NOTE: The proced ures provided i n this chapter are general d isassembly instru ctions. Specific de tails, such as screw sizes, quantities, and locati ons, and component shapes an d sizes, can vary from one computer model to another. 96 Chapter 9 Recycling
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel 3. Displ ay 97
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure th e display panel assembly to the displ ay enclosure. 6. Remove the disp lay panel assem bly (2) from the display enclosu re. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di splay panel frame to the display panel. 9. Use a sharp- edged tool to c ut the tape (1) that secures the si des of the display panel to the display panel frame . 98 Chapter 9 Recycling
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. Displ ay 99
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside d own. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this componen t and c ausing expo su re to the mercury. 100 Chapter 9 Recycling
18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD pane l (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Displ ay 101
Index A AC adapter spare part number 25, 26 AC adaptor light 11 action keys 8 audio, product desc ription 2 audio-in jack connector pino ut 91 location 11 audio-out jack connector pino ut 91 location 11 B back cover spare part number 27 base access door spare part number 27 base enclosure, spare part number 17, 27 battery removal 38 spare part number 27 spare part numbers 17, 38 battery bay 13 battery releas e latches 13 boot options 78 buttons TouchPad 6 C cables, service considerati ons 32 caps lock light 7 changing the language of Setup Utility 75 chipset, product descript ion 1 components bottom 13 display 12 front 8 left-s ide 11 pointing devi ce 6 right-side 10 TouchPad 6 computer feet locations 37 spare part number 37 connector pinout audio-in j ack 91 audio-out jack 91 external moni tor port 9 2 headphone 91 microphone 91 monitor port 92 network jack 93 RJ-45 jack 93 Universal Serial Bus (USB) port 93 connectors, service considerations 32 D Diagnostics Menu, Setup Utility 78 Digital Media Slot 10 diskette d rive precaution s 32 product description 2 display assembly removal 64 spare part numbers 16, 26, 27, 64 display bezel, spare part numbers 22, 27 display enclosure, spare part numbers 23 Display Hinge Kit, sp are part number 23, 28 display panel cable, spare part number 23 display panel, sp are part numbers 22 Display Screw Kit, spare part number 23, 27 drive light 11 drives, preventing damage 32 E electrostatic discharge 33 Ethernet, product description 2 exiting Setu p Utility 77 external media card s, product description 3 external monitor port connector pinout 92 location 11 F fan/heat sink assembly removal 69 spare part number 17, 28, 69 feet locations 37 spare part number 37 fn key 8 G graphics, pr oduct descri ption 1 grounding equipment and methods 35 H hard drive precaution s 32 product description 2 removal 41 102 Index
self test 78 spare part numbers 20, 21, 24, 27, 41 headphone jack connector pino ut 91 location 11 hinge, spare part number 23, 28 I internal media cards, product description 3 J jacks audio-in 11 audio-ou t 11 headphone 11 microphone 11 network 11 RJ-45 11 K keyboard product desc ription 3 removal 54 spare part numbers 16, 27, 28, 54 keys action 8 fn 8 Windows applications 8 Windows logo 8 L language support 78 lights AC adaptor 11 caps lock 7 drive 11 mute 7 power 10 webcam 12 wireless 7 M Main Menu, Setup Utility 77 memory module product desc ription 2 removal 51 spare part numbers 18, 28, 51 memory test 78 microphone 12 microphone jack connector pinout 91 location 11 model name 1 modem, product description 2 monitor port connector pinout 92 location 11 mute light 7 N navigating in Setup Utility 76 network ja ck connector pinout 93 location 11 O operating system, product description 4 optical drive product description 2 P packing guidelines 34 panels, product description 1 passwords 77 plastic parts 31 pointing device componen ts 6 product description 3 ports external monitor 11 monitor 11 product description 3 Universal Serial Bus (USB) 10, 11 power connector 11 power connecto r cable removal 73 spare part number 17, 27, 73 power cord set requirem ents 94 spare part numbers 25, 26 power light 10 power requirements, product description 3 power switch 10 processor C4 state 78 processor, product description 1 product descri ption audio 2 chipset 1 diskette drive 2 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal media cards 3 keyboard 3 memory module 2 modem 2 operating system 4 optical drive 2 panels 1 pointing devi ce 3 ports 3 power require ments 3 processors 1 product nam e 1 security 3 serviceability 4 video 2 wireless 2 product name 1 R removal/replacement preliminarie s 31 procedures 36 restoring default settings in Setup Utility 76 RJ-45 jack connector pinout 93 location 11 RTC battery removal 53 spare part number 17, 28, 53 Rubber Kit, spare part number 17, 25, 27 S security cable slot 11 Security Menu, Setup Utility 77 security, product description 3 selecting in Set up Utility 76 serial n umber 14 service considerati ons 31 Service cover spare part number 29 Index 103
service cover removal 40 spare part number 21, 27, 40 service tag 14, 36 serviceability, product description 4 Setup Utility changing the language 75 Diagnostics Menu 78 exiting 77 Main Menu 77 menus 77 navigating 76 restoring default settings 76 Security Menu 77 selecting 76 starting 75 System Config uration Menu 78 using 75 Setup Utility menus 77 SIM, removal 39 speakers location 9 removal 60 spare part number 17, 28, 60 starting Setup Utility 75 static-shielding materials 35 system boar d removal 68 spare part numbers 17, 26, 68 System Configuration Menu, Setup Utility 78 system inform ation 7 6, 77 T tools required 31 top cover removal 57 spare part number 27 spare part numbers 17, 57 TouchPad removal 62 spare part numbers 17, 62 zone 6 TouchPad button 6 transporting guidelines 34 U Universal Serial Bus (USB) port connector pinout 93 location 10, 11 using Setup Utility 75 V vent 11 vents location 9 video, product description 2 W webcam 12 webcam light 12 webcam/microphone module, spare part number 22, 27 Windows appl ications ke y 8 Windows logo key 8 wireless light 7 wireless module, product description 2 WLAN module removal 46 spare part numbers 18, 26, 46 workstation guidelines 34 WWAN antennas 12 WWAN module removal 43 spare part number 18, 26, 43 104 Index