HP nw9440 Maintenance And Service Manual

Main tenan ce and Ser vice Gu id e HP C ompaq n w9 44 0 Notebook P C HP C ompaq nx9 4 20 Notebook P C Doc ument P ar t Number : 412 7 2 5-00 2 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi ve information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2006 He wlett-P ackard Dev elopment Compan y , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark o wned by its proprietor and used b y He wlett-Packard Compan y under license. SD Logo is a trademark of its proprietor . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and S erv ice Gui de HP Compaq n w9 44 0 Notebook P C HP Co mpaq nx9 4 20 Notebook P C Second E diti on: June 2006 F irst E d iti on: Mar c h 2006 Doc ument P ar t Number : 412 7 2 5-00 2
Maintenance and S ervi ce Guide iii Cont e nt s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . . 2–3 Computer Setup Menus . . . . . . . . . . . . . . . . . . . . . . . 2–4 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
i v Maintenance and S ervi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–16 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18 3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20 3.7 Miscellaneous (Not Illustrated) . . . . . . . . . . . . . . . . 3–21 3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–24 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
Cont en ts Maintenance and S ervi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–12 5.8 Mini Card Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14 5.9 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17 5.10 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20 5.12 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–24 5.13 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26 5.14 Modem Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.15 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32 5.16 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34 5.17 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.18 Processor Heat Sink . . . . . . . . . . . . . . . . . . . . . . . 5–36 5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38 5.20 Video Board Heat Sink . . . . . . . . . . . . . . . . . . . . . 5–40 5.21 Video Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44 5.22 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46 5.23 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–63 5.24 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–66 5.25 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–68 5.26 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–75 5.27 PC Card/Smart Card Assembly . . . . . . . . . . . . . . . 5–78
v i Maintenance and S ervi ce Guide Cont en ts 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index
Maintenance and S ervi ce Guide 1–1 1 Pr oduc t D esc ription The HP Compaq nw9440 Notebook PC and HP Compaq nx9420 Notebook PC of fer adv anced modularity , Intel® Core Duo processors, and extensi ve multimedia support. HP Co mpaq n w9 440 Notebook P C and HP Co mpaq nx9 4 20 Noteboo k PC
1–2 Maintenance and Serv ice Gui de Product D escr ipt ion 1.1 F e a t u r e s ■ The follo wing processors, v arying b y computer model: ❏ Intel Core Duo T2600 (2.17-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2300 (1.66-GHz) ■ The follo wing displays are a v ailable, v arying by computer model: ❏ 17.0-inch, WUXGA WV A, TFT (1920 × 1200) with o ver 16.8 million colors with AntiGlare ❏ 17.0-inch, WSXGA WV A, TFT (1680 × 1050) with o ver 16.8 million colors with AntiGlare ❏ 17.0-inch, WXGA WV A, TFT (1440 × 900) with o ver 16.8 million colors with AntiGlare ❏ 17.0-inch, WSXGA WV A, TFT (1680 × 1050) with o ver 16.8 million colors with BrightV ie w ■ 100-, 80-, and 60-GB high-capacity hard dri v e, v arying by computer model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 533 MHz and 667 MHz, expandable to 4.0 GB ■ Microsoft® W indows® XP Professional ■ Full-size W indows k eyboard with numeric k eypad ■ T ouchPad and pointing stick pointing de vices, including a dedicated vertical scroll re gion (select models only) ■ Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) netw ork interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack
Product D escr ipt ion Maintenance and S ervi ce Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) device ■ Support for one T ype I or T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, v arying by computer model ■ External 120- and 90-watt A C adapters with 3-wire po wer cord, v arying by computer model ■ 8-cell Li-Ion battery pack ■ Stereo speakers ■ V olume up, v olume mute, and v olume do wn b uttons ■ Support for the follo wing optical dri v es: ❏ D VD±R W and CD-R W Combo Driv e ❏ D VD/CD-R W Combo Dri ve ❏ D VD-R OM dri v e ■ Connectors: ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Four Uni versal Serial Bus (USB) v . 2.0 ❏ SmartPo wer ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot ❏ Parallel port ❏ S-V ideo-out ❏ Docking connector
1–4 Maintenance and Serv ice Gui de Product D escr ipt ion 1 .2 R eset tin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more information). 2. Remov e the real-time clock (R TC) battery (refer to Section 5.9, “R TC Battery , ” for more information on removing and replacing the R TC battery). 3. W ait approximately 5 minutes. 4. Replace the R TC battery and reassemble the computer . 5. Connect A C power to the computer . Do not reinsert any battery packs at this time. 6. T urn on the computer . All passwords and all CMOS settings ha v e been cleared.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting the le v el of performance ■ Battery calibration ■ Lid switch standby/resume ■ Po wer b utton ■ Adv anced Conf iguration and Po wer Management (A CPM) compliance
1–6 Maintenance and Serv ice Gui de Product D escr ipt ion 1 .4 Exter nal C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Fr ont Components Item Component Function 1 Wireless light On: An integrat ed wireless de vice, such as a wireless local area network (LAN) de vice and/or a Bluetooth® de vice, is turned on. 2P o w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in standby . ■ Blinking rapidly: An A C adapter with a higher pow er rating should be connected. ■ Off: The computer is o ff or in hiber nation.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–7 3 Batter y light ■ Amber : A batter y pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber : A batter y pack that is the only a vailab le po wer source has reached a low-battery condition. When the batter y reaches a critical lo w-batter y condition, the batter y light begins blinking more quickly . ■ Off: If the computer is connected to an e xter nal pow er source, the light is turned off when all batteries in the computer are fully charged. If the computer is not connected to an e xternal power source, the light is tur ned off until the battery reaches a low-battery condition. 4 Drive light Blinking: The hard drive or optical drive is being accessed. 5 Displa y release latch Opens the computer . 6 Stereo speakers (2) Produce stereo sound. 7 Digital Media Slot Suppor ts 7 optional digital memor y card f or mats: SD (Secure Digital) Memor y Card, MultiMediaCard, Memor y Stick, Memory Stick Pro , Memor y Stic k Duo (with adapter), Smar tMedia, and xD-Picture Card. Ta b l e 1 - 1 Fr ont Components (Continued) Item Component Function
1–8 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the right side of the computer are sho wn belo w and described in T able 1-2. R igh t -Si de Com ponents
Product D escr ipt ion Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connect optional head phones or pow ered stereo speake rs. Also connects the audio function of an audio/v ideo de vice such as a tele vision or VCR. 2A u d i o - i n (microphone) jack Connects an optional monaural microphone. 3 USB por ts (2) Connect USB 1.1- and 2.0-compliant de vices to the computer using a standard USB cable , or connect an optional Exter nal MultiBa y II to the computer . The MultiBay II must also be connected to an e xternal pow er source. 4 Optical drive Suppor ts an opti cal disc. The type of optical drive v aries by model. 5 RJ-45 (network) jack Connects an optional network cable .
1–10 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the left side of the computer are sho wn belo w and described in T able 1-3. Left -Side Components Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust v ent Pro vides airflow to cool internal components. Ä T o prev ent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs, or clothing, to bloc k airflo w . 2 Smar t Adaptor power connector Connects an A C adap ter or an optional pow er adapter . 3 Exter nal monitor por t Connects an optional V GA external monitor or projector . 4 S-Video-out jack Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , projector , or video capture card. 5 USB por ts (2) Connect USB 1.1- and 2.0-compliant de vices to the computer using a standard USB cab le, or connect an optional External MultiBa y II to the computer . The MultiBa y II must also be connected to an e xternal pow er source.
Product D escr ipt ion Maintenance and S ervi ce Guide 1–11 6 1394 por t Connects an opti onal 1394a de vice such as a scanner , digital camera, or digital camcorder . 7 Smar t card slot Suppor ts optional smar t cards. 8 PC Card slot Suppor ts optional T ype I, T ype II, or T ype III 32-bit (CardBus) or 16-bit PC Cards. Ta b l e 1 - 3 Left-Side Components (Continued) Item Component Function
1–12 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the rear panel of the computer are sho wn belo w and described in T able 1-4. Re ar P a n el Co m po n e nt s
Product D escr ipt ion Maintenance and S ervi ce Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä Security solutions are designed to act as deterrents. These deterrents ma y not pre v ent a product from being mishandled or stolen. 2 Batter y ba y Holds a batter y pac k. 3 Exhaust v ent Provides airflo w to cool intern al components. Ä T o prev ent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs, or clothing, to bloc k airflo w . 4 RJ-11 (modem) jack Conn ects the modem cab le.
1–14 Maintenance and Serv ice Gui de Product D escr ipt ion The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5. St andar d K ey boar d C ompone nts
Product D escr ipt ion Maintenance and S ervi ce Guide 1–15 T able 1-5 Standar d Ke yboar d Components Item Component Function 1 f1 to f12 ke ys (12) P erf or m system and application tasks. When combined with the fn key , s evera l ke ys and b uttons perf or m additional tasks as hotk eys . 2 caps lock ke y Enables caps loc k and turns on the caps loc k light. 3 fn ke y Ex ecutes frequently used system functions when pressed in combination with a function ke y or the esc key . 4 Windows logo k e y In Window s , displa ys the Windows Star t menu. 5W i n d o w s applications ke y In Windows , displa ys a shor tcut menu f or items beneath the pointer . 6 Arrow k e ys Mov es the cursor around the screen. 7 K e ypad k eys (16) In Windows , can be used lik e the ke ys on an e xter nal numeric k eypad. 8 num lock ke y Enables n umeric lock, tur ns on the embedded numeric ke ypad, and turns on the num loc k light.
1–16 Maintenance and Serv ice Gui de Product D escr ipt ion The computer top components are sho wn belo w and described in T able 1-6. T op Compo nents T able 1-6 T op Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in standby . ■ Blinking rapidly: An A C adapter with a higher pow er rating should be connected. ■ Off: The computer is off or in hiber nation. P ower b utton When the computer is: ■ Off , press to turn on the computer . ■ On, briefly press to initiate hiber nation. ■ In standb y , br iefly press to resume from standby . ■ In hiber nation, briefly press to restore from hiber nation. If the system has st opped responding and Windows shutdo wn procedures cannot be used, press and hold f or 5 seconds to tur n off the computer .
Product D escr ipt ion Maintenance and S ervi ce Guide 1–17 2 Wireless button T ur ns the wireless functionality on or off, but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. Wireless light On: An integrat ed wireless de vice, such as a wireless local area network (LAN) de vice and/or a Bluetooth® de vice, is turned on. 3 Inf o Center b utton Enables y ou to vie w a list of commonly used software solutions . Presentation mode bu tt o n T ur ns on Presentation mode. QuickLaunch Calculator b utton Opens the Microsoft Windows calculator . This b utton can also be reassigned to an Inter net or network des tination or to any software application or data file . ✎ When you press the QuickLaunch calculator button, num lock is enabled. 4 Caps lock light On: caps lock is on. 5 Num loc k light On: num lock or the numeric ke ypad is on. 6 V olume mute button Mutes or restores speaker v olume. 7 V olume down button Decreases speak er v olume. 8 V olume up button Increases speaker v olume. T able 1-6 T op Components (Continued) Item Component Function
1–18 Maintenance and Serv ice Gui de Product D escr ipt ion The computer pointing de vice components sho wn belo w and described in T able 1-7. P o inting De v i ce Co mponents
Product D escr ipt ion Maintenance and S ervi ce Guide 1–19 T able 1-7 P ointing Device Components Item Component Function 1 P ointing stick (select models only) Mov es the pointer and selects or activ ates items on the screen. 2 P ointing stick b uttons (select models only) Function lik e the le ft, middle, and right buttons on an e xter nal mouse. 3 T ouchP ad Mov es the pointer and selects or activ ates items on the screen. Ca n be set to perf orm other mouse functions, such as scrolling, selecting, and double-clic king. 4 Finger print reader (select models only) Allows a fingerpr int logon to Windows instead of using a pass word. 5 T ouchPad b uttons (2 or 3 b uttons, v ar ying b y computer model) Function lik e the le ft, middle, and right buttons on an e xter nal mouse. 6 T ouchPad scroll z one Scrolls up or down.
1–20 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bot tom Component s Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y batter y bay Holds the primar y batter y pack. 2 Primar y batter y locking latch Secures the primar y batter y pack into the batter y ba y . 3 Docking connector Connects the computer to an optional doc king de vice. 4 Accessor y batter y connector Connects an optional HP Ultra-Capacity Batter y or HP Extended Lif e Batter y .
Product D escr ipt ion Maintenance and S ervi ce Guide 1–21 5 Memor y module compar tment Mini Card compar tment Contains one memor y slot that suppor ts replaceable memory modules. Holds an optional wireless LAN de vice. Ä T o prev ent an unresponsiv e system and the displa y of a warning message, install only a Mini Card de vice authorized f or use in your computer b y the gov ernmental agency that regulates wireless de vices in your country . If you install a de vice and then receiv e a warning message, remov e the de vice to restore computer functionality . Then contact Customer Care. 6 Hard drive ba y Holds the primar y hard dr iv e. 7 Primar y batter y release latch Releases the primar y batter y pack from the batter y ba y . 8 Exhaust v ents Provides airflo w to cool inter nal components. Ä T o prev ent o verheating, do not obstruct fans . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thick rugs, or clothing, to b loc k airflow . Ta b l e 1 - 8 Bottom Components (Continued) Item Component Function
1–2 2 Maintenance and Serv ice Gui de Product D escr ipt ion 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. The system board provides the follo wing device connections: ■ Audio ■ Display ■ Hard dri v e ■ Intel Core Duo processors ■ K e yboard and T ouchPad ■ Memory modules ■ Mini Card module ■ PC Card Ä CA UTION: T o pr operl y v entilate the com puter , allow at lea st a 7 .6 -cm (3-inc h) c lear ance on the left and r igh t sides o f the compu ter . The computer uses an electric fan for v entilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are af fected b y high external temperatures, system po wer consumption, po wer management/battery conserv ation conf igurations, battery fast char ging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the computer .
Maintenance and S ervi ce Guide 2–1 2 T roubleshooting Å W ARN IN G: Onl y author i zed t echni c ians tr ained by HP should r epair this equipmen t . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w onl y subas sembl y-/module -lev el r epair . Because of the comple x ity of the indi v idual boar ds and suba ssembli es , do not attempt to mak e r epair s at the componen t lev el or modif ications to an y printed w ir ing boar d. Im pr oper r epairs can c r eate a safety ha z ard . An y indicati on of component r eplacement or prin ted w ir ing boar d modif icati on may v oid an y w ar ranty or e x c hange allo wance s. 2. 1 Comp uter Setu p Computer Setup is a preinstalled, R OM-based utility that can be used e ven when the operating system is not w orking or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer . ✎ Pointing de vices are not supported in Computer Setup. Y ou must use the ke yboard to na vigate and make selections. ✎ An external k e yboard connected by USB can be used with Computer Setup only if USB leg acy support is enabled. The information and settings in Computer Setup are accessed from the File, Security , Diagnostics, and System Configuration menus.
2–2 Maintenance and Serv ice Gui de T r oubleshooting 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = R OM Based Setup” message is displayed in the lo wer -left corner of the screen. In Computer Setup, the follo wing shortcuts are a v ailable: ❏ T o change the language, press f2 . ❏ T o vie w na vigation information, press f1 . ❏ T o close open dialog boxes and return to the main Computer Setup screen esc . 2. Select the Files , Security , Diagnostics , or System Conf iguration menu. 3. T o exit Computer Setup, choose one of the follo wing methods: ❏ T o exit Computer Setup without sa ving your preferences, use the arro w ke ys to select File > Ignor e Changes and Exit . Then follo w the instructions on the screen. ❏ T o sav e your preferences and e xit Computer Setup, use the arro w ke ys to select File > Sa ve Changes and Exit . Then follo w the instructions on the screen. Y our preferences go into ef fect with the computer restarts.
T r oubleshooting Maintenance and S ervi ce Guide 2–3 Com pu ter Setup Defaults T o return all settings in Computer Setup to the v alues that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = R OM Based Setup” message is displayed in the lo wer -left corner of the screen. In Computer Setup, the follo wing shortcuts are a v ailable: ❏ T o change the language, press f2 . ❏ T o vie w na vigation information, press f1 . ❏ T o close open dialog boxes and return to the main Computer Setup screen esc . 2. Use the arro w ke ys to select File > Restor e defaults , and then press enter . 3. When the conf irmation dialog box opens, press f10 . 4. Select the Restore defaults check box, and then press enter . 5. T o conf irm the restoration, press f10 . 6. T o sav e your preferences and e xit Computer Setup, use the arro w ke ys to select File > Sa ve Changes and Exit . Then follo w the instructions on the screen. Y our preferences go into ef fect when the computer restarts. ✎ Y our password and security settings are not changed when you restore the factory def ault settings.
2–4 Maintenance and Serv ice Gui de T r oubleshooting Comput er Set up Menu s The menu tables in this section provide an o v ervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer . Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ Vie w identification inf o r mation f or the computer and the batter y packs in the system. ■ Vie w specification inf or mation f or the processor , cache and memor y size, system ROM, video re vision, and ke yboard controller ver s i o n. Restore def aults Replace the config uration settings in Computer Setup with f actor y def ault settings. (P assw ord and security settings are not changed when you restore the f actor y def ault settings.) Ignore changes and e xit Cancel ch anges entered during the current session. Then e xit an d restar t the computer . Sav e changes and exit Sav e changes entered dur ing the current session. Then e xit and restar t th e computer . Y our changes go into eff ect when the computer restar ts.
T r oubleshooting Maintenance and S ervi ce Guide 2–5 Ta b l e 2 - 2 Security Menu Select T o Do This Setup pass word Enter , change, or delete a setup pass word. P ower-on pass w ord Enter , change, or delete a pow er-on pass word. P ass w ord options ■ Enable/disab le stringent security . ■ Enable/disab le pass word requirement on computer restar t. DriveLoc k pass words ■ Enable/disab le DriveLoc k on an y computer hard drive and optional MultiBa y hard drives . ■ Change a DriveLoc k user or master pass word. ✎ DriveLock settings are accessible only when you enter Comput er Setup by turning on (not restarting) the computer. Smar t Card secur ity Enable/disab le suppor t f or smar t card and Ja v a™ Card pow er-on authentication. ✎ Power-on authentication for smart cards is supported only on computers with optional smart card readers. TPM Embedded Secur ity Enable/disab le suppor t f or TPM (T r usted Platf or m Module) Embedded Security , which protects the computer from unauthorized access to owner functions in Embedded Secu rity for ProtectT ools. F or more inf ormation, refer to the ProtectT ools Security Manager Reference Guide located in the Help and Suppor t Center , or ref er to Credential Manager f or ProtectT ools online Help.
2–6 Maintenance and Serv ice Gui de T r oubleshooting Ta b l e 2 - 2 Security Menu (Continued) Select T o Do This System IDs Enter user-defined computer asset and ownership tag. Disk Sanitizer Run Disk Sanitizer to destro y all existing data on the primar y hard dr iv e. The f ollo wing options are avai l abl e: ✎ Fast: Runs the Disk Sanitizer erase cycle once. ✎ Optimum: Runs the Disk Sanitizer erase cycle 3 times. ✎ Custom: Allows you to select the desired number of Disk Sanitizer erase cycles from a list. Ä If you run Disk Sanitizer , the data on the primar y hard dr iv e is destro yed per manently . Ta b l e 2 - 3 Diagnostics Men u Select T o Do This Memor y Check Run a comprehensiv e check on system memory . Hard Drive Self-T est options Run a comprehensiv e self-test on any hard driv e in the system or on any optional MultiBa y hard drive .
T r oubleshooting Maintenance and S ervi ce Guide 2–7 Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language (or press f2 ). Change the Comput er Setup language. Boot options ■ Set f9 , f10 , and f12 dela y when star ting up . ■ Enable/disab le CD-R OM boot. ■ Enable/disab le Flopp y boot. ■ Enable/disab le internal network adapter boot and set the boot mode (PXE or RPL). ■ Enable/disab le MultiBoo t, which sets a boot order that can include most boot de vices in the system. ■ Set the boot order .
2–8 Maintenance and Serv ice Gui de T r oubleshooting De vice configurations ■ Swap the functions of the fn k e y and left ctrl key . ■ Enable/disab le m ultiple standard pointing de vices at star tup . (T o set the computer to suppor t only a single, usually nonstandard, pointing de vice at star tup , select Disable .) ■ Enable/disab le USB legacy suppor t. When enabled, USB legacy suppor t allows a USB ke yboard, mouse , and hub to work in Computer Setup e v en when a Microsoft Windows operating system is not loaded. ■ The computer to star t from bootable USB de vices, including a hard driv e, disk ette drive diskette , or optical drive connected b y a USB por t to the computer or to an optional docking de vice (select models only). ■ A utomatic/disable Intel SpeedStep T echnology . ■ Select a parallel por t mode: EPP (Enhanced P ar allel P or t), standard, bidirectional, or ECP (Enhanced Capabilities P or t). ■ Enable/disab le BIOS DMA data tr ansf ers (select models only). ■ Enable/disab le the system f an when connected to an A C outlet. ■ Enable/disab le Intel or AMD PSAE Ex ecution Disable . When enab led, the processor can disab le some virus code ex ecution, which helps to improv e computer security . ■ Enable/disab le LAN P ow er Sav e. When enabled, sa v es po wer b y tur ning off the LAN when not in use. Ta b l e 2 - 4 System Configuration Menu (Continued) Select T o Do This
T r oubleshooting Maintenance and S ervi ce Guide 2–9 De vice configurations (Continued) ■ Enable/disab le SA T A Nativ e Suppor t. ■ Enable/disab le Dual Core CPU . ■ Enable/disab le Secondary Batter y F ast Charge. Built-In De vice Options ■ Enable/disab le embedded WW AN De vice Radio . ■ Enable/disab le embedded WLAN De vice Radio . ■ Enable/disab le embedded Bluetooth® De vice ■ Radio . ■ Enable/disab le LAN/WLAN Switching. When enabled, s witches to a WLAN when a LAN is either unav ailable or disconnected. ■ Enable/disab le W ake on LAN from Off . ■ Enable/disab le the ambient light sensor . P or t Options ■ Enable/disable the serial por t. ■ Enable/disab le the par allel por t. ■ Enable/disab le the flash media reader . ■ Enable/disab le the USB por t. Ä Disabling the USB port also disables MultiBa y de vices and ExpressCard de vices on the adv anced por t replicator . ■ Enable/disab le the 1394 por t. ■ Enable/disab le the cardb us slot. ■ Enable/disab le the ExpressCard slot. ■ Enable/disab le the infr ared por t. Ta b l e 2 - 4 System Configuration Menu (Continued) Select T o Do This
2–10 Maintenance and Serv ice Gui de T r oubleshooting 2.2 T r oubl eshooting Flo wc h ar ts Ta b l e 2 - 5 T roub leshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchar t 2.1—Initial T roubleshooting” 2.2 “Flowchar t 2.2—No P ower , P ar t 1” 2.3 “Flowchar t 2.3—No P ower , P ar t 2” 2.4 “Flowchar t 2.4—No P ower , P ar t 3” 2.5 “Flowchar t 2.5—No P ower , P ar t 4” 2.6 “Flowchar t 2.6—No Video , Pa r t 1” 2.7 “Flowchar t 2.7—No Video , Pa r t 2” 2.8 “Flowchar t 2.8—Nonfunctioning Do c king De vice (if applicab le)” 2.9 “Flowchar t 2.9—No Operating System (OS) Loading” 2.10 “Flowchar t 2.10—No OS Loading, Hard Drive , P ar t 1” 2.11 “Flowchar t 2.11—No OS Loading, Hard Drive , P ar t 2” 2.12 “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3” 2.13 “Flowchar t 2.13—No OS Loading, Disk ette Dr iv e” 2.14 “Flowchar t 2.14—No OS Loading, Optical Drive” 2.15 “Flowchar t 2.15—No A udio , P ar t 1” 2.16 “Flowchar t 2.16—No A udio , P ar t 2” 2.17 “Flowchar t 2.17—Nonfunctioning De vice” 2.18 “Flowchar t 2.18—Nonfunctioning K eyboard” 2.19 “Flowchar t 2.19—Nonfunctioning P ointing Device” 2.20 “Flowchar t 2.20—No Network/Modem Connection”
T r oubleshooting Maintenance and S ervi ce Guide 2–11 Flo wc h ar t 2. 1—Initi al T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchar t 2.17—Nonfunc- tioning De vice. ” Go to “Flowchar t 2.2—No P o wer , Pa r t 1 . ” Go to “Flowchar t 2.6—No Video , Pa r t 1 . ” All drives working? Y Y Y Y Y Y Y Y N N N N N End N N N Go to “Flowchar t 2.9—No Operating System (OS) Loading. ” Go to “Flowchar t 2.15—No A udio , Pa r t 1 . ” Go to “Flowchart 2.18—Nonfunc- tioning K e yboard” or “Flowchart 2.19—Nonfunc- tioning P ointing De vice. ” Check LED board, speaker connections. Go to “Flowchar t 2.20—No Network/Modem Connection. ”
2–12 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.2—No P o w er , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Po we r up on batter y power? Po we r up on AC power? Power up in docking device? Po we r u p on batter y power? Po we r up in docking device? Done Reset power .* Reset power .* Po we r up on AC power? N Y Y N N Y N N Y Y YN 1. On select computer models, there is a separate reset button. 2. On select computer models, the computer can be reset using th e standby switch and either the lid switch or the main power swit ch. *NOTES Go to “Flowchart 2.4—No P ower , Pa r t 3 . ” Go to “Flowchar t 2.3—No P ower , Pa r t 2 . ” Go to “Flowchar t 2.8—Nonfunctioning Docking De vice (if applicable). ” No power (power LED is off).
T r oubleshooting Maintenance and S ervi ce Guide 2–13 Flo wc h ar t 2.3—No P o w er , P ar t 2 Continued from “Flowchar t 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and cl ean if necessary . Done N Y Po we r on ? Check batter y pack by recharging it, moving it to another computer , Po we r on ? Done Y Replace power supply (if applicable). N Po we r on ? Done Y N Go to “Flowchart 2.4—No P ower , Pa r t 3 . ”
2–14 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at po wer sou rc e. Internal or external AC adapter? Done Done Done Done Po we r on ? Po we r on ? Po we r on ? Plug directly into AC outlet. Po we r LE D on? Po we r ou tl e t active? T ry different outlet. Replace external AC adapter . Replace power cord. Y N Y Y Y Y N N N N External Internal Go to “Flowchar t 2.5—No P ower , Pa r t 4 . ”
T r oubleshooting Maintenance and S ervi ce Guide 2–15 Flowc h ar t 2.5 —N o P ow er , P ar t 4 Y N Continued from “Flowchar t 2.4—No P o wer , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Po we r on ? Done N Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
2–16 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2.6—No Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video OK? Done Docking Device Internal Stand-alone External Adjust brightness. Video OK? Done Y Press lid swi tc h to en su re operation. Video OK? Done Y N Video OK? Done Done N Check for bent pins on cable. Tr y another display . Internal and external video OK? Replace system board. YY N N *NOTE: T o change from internal to external display , use the hotkey combination. Y Go to “Flowchar t 2.7—No Video , Pa r t 2 . ”
T r oubleshooting Maintenance and S ervi ce Guide 2–17 Flo wc h ar t 2.7—No Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Go to “A ” in “Flowchart 2.6—No Video , Pa r t 1 . ” Check brightness of external monitor . T ry another external monitor . Internal and external video OK? Go to “Flowchar t 2.8—Nonfunctioning Docking De vice (if applicable). ” Y Y Y N N N Remove computer from docking device, if connected.
2–18 Maintenance and Serv ice Gui de T r oubleshooting F l o w cha rt 2 .8 — N o n f u nct i on i ng Do ck i ng De v ic e (i f appl icable) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Docking device operating? Docking device operating? Replace docking device. Done Done Y Nonfunctioning docking device.
T r oubleshooting Maintenance and S ervi ce Guide 2–19 Flo wc h ar t 2.9—No O perating Sy s tem (OS) Loadin g No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive , P ar t 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Driv e. ” No OS loading from CD-ROM or DVD-ROM drive, go to “Flowchar t 2.14—No OS Loading, Optical Drive. ” No OS loading from network, go to “Flowchar t 2.20—No Network/Modem Connection. ”
2–20 Maintenance and Serv ice Gui de T r oubleshooting Flo w ch ar t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning De vice. ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Boot from CD? Go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” Boot from hard drive? Boot from diskette? Change boot priority through the Setup Utility and reboot. Boot from hard drive? Y Y Y Y Y N N N N N Check the Setup utility for correct booting order .
T r oubleshooting Maintenance and S ervi ce Guide 2–21 Flowc h ar t 2. 1 1—N o O S L oa di ng , H a rd Dr iv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” Format hard drive and bring to ab o o t a b l e C:\ prompt. Create partition, and then format hard drive to bootable C:\ prompt. Boot from diskette drive? Remove diskette and reboot. Y N Boot from hard drive? Y N Y N Hard drive accessible? Y N Hard drive accessible? Done Run FDISK. Y N Hard drive partitioned? Hard drive formatted? Y N Y N Computer booted? Done Y N Go to “Flowchart 2.12—No OS Loading, Hard Drive, P ar t 3. ” Go to “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3. ”
2–2 2 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2. 1 2—No OS Loa ding , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive. Run diagnostics and follow recommendations. Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Replace hard drive. Y N Y N Fix ba d sectors. Boot from hard drive? Replace hard drive. Done
T r oubleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc h ar t 2. 1 3—N o OS Loadin g, Disk et te Dri v e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system files. Tr y d i f f e r e n t diskette. 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? OS loading? Boot from another device? Enable drive and cold boot computer . Is diskette drive boot order correct? Change boot priority using the Setup Utility . Go to “Flowchar t 2.17—Nonfunc- tioning De vice. ” Diskette drive enabled in the Setup Utility? Go to “Flowchart 2.17—Nonfunctioning De vice. ” Reset the computer . Refer to Section 1.2, “Resetting the Computer , ” for instructions.
2–2 4 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2. 1 4—N o OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Install bootable disc. Boots from CD or DVD? Boots from CD or DVD? T ry another bootable disc. Booting from another device? Booting order correct? Correct boot order using the Setup Utility . Done Reseat drive. Y Y Y Y Y N N N N N Reset the computer . Refer to Section 1.2, “Resetting the Computer , ” for instructions.
T r oubleshooting Maintenance and S ervi ce Guide 2–2 5 Flo wch art 2. 1 5—N o Audio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y Y Y Y N N N Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Replace the docking device.
2–2 6 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h ar t 2. 1 6—N o Audio, P ar t 2 YN Continued from “Flowchart 2.15—No A udio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio board and speaker connections in computer (if applicable). 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
T r oubleshooting Maintenance and S ervi ce Guide 2–2 7 Flo wc h ar t 2. 1 7—N onfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Reattach device. Close computer , plug in power , and reboot. Device boots properly? Go to “Flowchart 2.9—No Operating System (OS) Loading. ” Device boots properly? Replace hard drive. Replace diskette drive. Replace NIC. If integrated NIC, replace system board. Y N Y N
2–2 8 Maintenance and S ervi ce Guide T r oubleshooting Flo wc h ar t 2. 1 8—N onfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N Done Done
T r oubleshooting Maintenance and S ervi ce Guide 2 –2 9 Flo wc h ar t 2. 1 9—Nonfun ctionin g P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. OK? Y N Y N Done Done
2–30 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.20—N o Net w ork/Modem Conn ectio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Replace the NIC/modem (if applicable). Replace system board. OK? OK? Done N N N N Y Y Y Y
Maintenance and S ervi ce Guide 3–1 3 I llus trated P arts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Ser i al Number L ocation
3–2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.2 Comp uter M ajor Com ponen ts Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Displa y assemblies (include wireless antenna transceiv ers and cab les) 17.0-inch, WUXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with AntiGlare 17.0-inch, WXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with Br ightView 409977-001 409975-001 409973-001 409988-001 2 Switch co ver 409948-001 3 LED boar d (includes LED board cable) 409957-001 4 K eyboar ds with pointing stic k (includes pointing stick cab le) Fo r u s e i n : Brazil The Czech Repub lic Denmark Fr a n c e F rench Canada Ger many Greece Hungar y Iceland Inter nationally Israel Italy Ja pa n Ko r e a Latin America Norwa y 409913-201 409913-221 409913-081 409913-051 409913-121 409913-041 409913-151 409913-211 409913-DD1 409913-021 409913-BB1 409913-061 409913-291 409913-AD1 409913-161 409913-091 The P eople’ s Repub lic of China P or tugal Russia Saudi Arabia Slov akia Slov enia Spain Sweden Switzerland Thailand Tu r k e y The United Kingdom The United States 409913-AA1 409913-131 409913-251 409913-171 409913-231 409913-BA1 409913-071 409913-B71 409913-111 409913-281 409913-141 409913-031 409913-001
3–4 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 4 K eyboar ds without pointing stic k Fo r u s e i n : Brazil The Czech Repub lic Denmark Fr a n c e F rench Canada Ger many Greece Hungar y Iceland Inter nationally Israel Italy Ja pa n Ko r e a Latin America Norwa y 409911-201 409911-221 409911-081 409911-051 409911-121 409911-041 409911-151 409911-211 409911-DD1 409911-021 409911-BB1 409911-061 409911-291 409911-AD1 409911-161 409911-091 The P eople’ s Repub lic of China P or tugal Russia Saudi Arabia Slov akia Slov enia Spain Sweden Switzerland Thailand Tu r k e y The United Kingdom The United States 409911-AA1 409911-131 409911-251 409911-171 409911-231 409911-BA1 409911-071 409911-B71 409911-111 409911-281 409911-141 409911-031 409911-001 5 T op cover 409951-001 Fingerprint sensor board (not illustr ated) 409946-001 6 F an assembl y 409932-001 7 Pr ocessor heat sink (includes ther mal paste) 409949-001
3–6 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 8 T ouchP ads (include T ouchP ad cable) With 3 pointing stick b uttons , 2 T ouchP ad buttons , and finger print sensor , f or use with k eyboards with pointing stick 409952-001 With 3 pointing stick b utt ons and 3 T ouchP ad b uttons, f or use with k eyboards with pointing stic k 409956-001 With 2 T ouchPad b u ttons and finger print sensor , f or use with ke yboards without pointing stic k 409954-001 With 2 T ouchPad b u ttons , f or use with k eyboards without pointing stick 409955-001 Plastics Kit 409944-001 9a 9b 9c Includes: PC Card slot space sav e r Memor y/Mini Card module cov e r (includes 3 captiv e scre ws) Hard drive co ver (includes 2 captiv e screws) Not illustrated: computer f eet (7) 10 USB/audio board (includes audio board cab le and USB board cable) 409968-001 11 Video board heat sinks (include thermal pads) F or use with M56 video board F or use with G71 video board 409950-001 413489-001 12 Modem module 409941-001 13 Processor s (include ther mal paste) Intel Core DuoT2600 (2.17-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo T2300 (1.67-GHz) processor 409972-001 409971-001 409970-001 409969-001
3–8 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 14 Bluetooth® module (includes Bluetooth module cab le) 409993-001 15 Speaker 409947-001 16 PC C ard / s ma r t c ard a s se m bly 409943-001 17 System board 409959-001 18 Video board 409979-001 19 R TC battery 409953-001 20 Base enclosure 409942-001 21 Memory modules , 1-DIMM PC2-5300 2048 MB 1024 MB 512 MB 256 MB 409967-001 409966-001 409965-001 409964-001 PC2-4200 2048 MB 1024 MB 512 MB 256 MB 409963-001 409962-001 409961-001 409960-001 22 Optical drives (include bezel and optical driv e brac k et) D VD±R W and CD-R W Double-La y er Combo Drive with LightScribe D VD±R W and CD-R W Double-La y er Combo Drive 2X Max D VD/CD-R W Combo Drive 8X Max D VD/CD-R W Combo Drive 409987-001 409986-001 409985-001 409984-001
3–10 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Mini Car d modules 802.11b/g HS WLAN module f or use in Nor th Amer ica 407107-001 802.11b/g HS WLAN module f or use in the countries listed below . These countr ies are categorized as the rest of the world (RO W). 407107-002 China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V e nezuela 802.11b/g HS WLAN module f or use in J apan 407107-291 802.11b/g LJ WLAN module f or use in Nor th America 407108-001 802.11b/g LJ WLAN module f or use in the countries listed below . These countr ies are categorized as the rest of the world (RO W). 407108-002 China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V e nezuela 802.11b/g LJ WLAN module f or use in J apan 407108-291 802.11a/b/g GL WLAN module f or use in the countries listed below . These countrie s are categorized as most of the world (MO W 1). 407576-001 Antigua & Barb uda Argentina A ustralia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong K ong Pa n a m a India Indonesia Mala ysia Me xico New Zealand Pa r a g u a y Saudi Arabia Ta i w a n The United States Vietnam
3–12 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–13 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Mini Car d modules (Continued) 802.11a/b/g GL WLAN module f or use in the countries listed below . These countrie s are categorized as most of the world (MO W 2). 407576-002 Aruba A ustria Azerbaijan Bahrain Belgium Ber muda Bulgaria Ca yman Islands Columbia Croatia Cyprus Czech Repub lic Denmark Eg ypt El Salv ador Estonia Finland Fr a n c e Georgia Ger many Greece Hungar y Iceland Ireland Italy Latvia Lebanon The Philippines Po l a n d P or tugal Romania Russia Serbia and Montenegro Singapore Slov akia Liechtenstein Lithuania Lux embourg Malta Monaco The Netherlands Norwa y Oman Slov enia South Africa Spain Sri Lanka Sweden Switzerland Tu r k e y The United Kingdom Uzbekistan 802.11a/b/g GL WLAN module f or use in the countries listed below . These countr ies are categorized as the rest of the world (RO W). 407576-003 China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V e nezuela 802.11a/b/g GL WLAN module f or use in Japan 407576-291 802.11b/g GL WLAN module f or use in K orea 407576-AD1
3–14 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–15 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Mini Car d modules (Continued) 802.11b/g GL WLAN module f or use in the f ollowing countries: 409250-004 Israel Jordan Ku wa i t Thailand United Arab Emirates Ukraine 24 Hard drives 7200 r pm 100 GB 80 GB 409983-001 409991-001 5400 r pm 100 GB 80 GB 60 GB 409982-001 409981-001 409980-001 25 Battery pack (8-cell, 4.8-AH) 398682-001
3–16 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3 . 3 Di spla y Assem bl y Co mpo ne nts
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–17 T able 3-2 Displa y Assembl y Components Spare P art Number Information Item Description Spare P art Number 1 Displa y bezel 409935-001 2 Displa y Hinge Kit 409937-001 3 Displa y panels 17.0-inch, WUXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with AntiGlare 17.0-inch, WXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with Br ightView 409978-001 409976-001 409974-001 409989-001 4 Wireless Antenna Kit 409931-001 5 Displa y In v er ter 409933-001 6 Displa y enclosure 409939-001 Not illustrated: Displa y Brac k et Kit (includes top , middle , and bottom brac k ets) Displa y Cab le Kit Displa y Scre w Kit 409936-001 409938-001 409940-001
3–18 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.4 P l as tic s Kit T able 3-3 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit Includes: 409944-001 1 Hard drive co v er (includes 2 capt iv e screws , captured b y C clips) 2 Memor y/Mini Card module cov er (i ncludes 3 captiv e scre ws, captured by C c l i ps ) 3 Computer f eet (7) 4 PC Card slot space sa ver
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–19 3.5 Ca bl e Kit Ta b l e 3 - 4 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit Includes: 409990-001 1 Bluetooth module cable 2 USB/audio board cable 3 Modem cable 4 Network cable 5 T ouchP ad cable 6 Microphone cable
3–20 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.6 M a s s St or a g e De vi ce s Ta b l e 3 - 5 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Har d drives (include frame and connector) 7200 r pm 100 GB 80 GB 409983-001 409991-001 5400 r pm 100 GB 80 GB 60 GB 409982-001 409981-001 409980-001 2 Optical drives (include bez el) D VD±R W and CD-R W Double-La y er Combo Drive with LightScribe D VD±R W and CD-R W Double-La y er Combo Drive 2X Max D VD/CD-R W Combo Drive 8X Max D VD/CD-R W Combo Drive 409987-001 409986-001 409985-001 409984-001
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–21 3.7 Miscell an eous (Not I llus trated) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P art Information Description Spare P art Number 120-watt non-PFC A C adapter 416931-001 120-watt PFC A C adapter 391174-001 90-watt PFC A C adapter 391173-001 90-watt non-PFC A C adapter 409992-001 External MultiBa y II 366143-001 External MultiBa y II power cable and stand 366144-001 HP Extended Life Battery 367456-001 HP Doc king Station 374803-001 HP Doc king Station Miscellaneous Plastics Kit 380089-001 Label Kit 409934-001 MultiBay 8X D VD-ROM Drive 373314-001 MultiBay 24X D VD/CD-R W Combo Drive 373315-001 Nylon carrying case 325814-001
3–2 2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog P o wer cor ds: F or use in the United States 350055-001 F or use in A ustralia 350055-011 F or use in Europe 350055-021 F or use in the United Kingdom 350055-031 F or use in Italy 350055-061 F or use in Denmark 350055-081 F or use in Brazil 350055-201 F or use in Japan 350055-291 F or use in the P eople’ s Repub lic of China 350055-AA1 F or use in K orea 350055-AD1 F or use in Israel 350055-BB1 F or use in Switzerland 350055-BG1 F or use in F rench Canada 350055-DB1 Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P art Information (Continued) Description Spare P art Number
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–2 3 USB 1.1 diskette drive 359118-001 Screw Kit (includes the f o llo wing screws; ref er to Appendix A, “Screw Listing, ” for more inf ormation on specifications and usage) 409945-001 ■ He x sock et HM5.0×9.0 scre w loc k ■ Phillips PM3.0×3.0 screw ■ Phillips PM2.5×17.0 scre w ■ Phillips PM2.5×13.0 spring-loaded scre w ■ Phillips PM2.5×7.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×6.0 screw ■ Phillips PM2.0×4.0 screw ■ T orx8 T8M2.5×19.0 screw ■ T orx8 T8M2.5×9.0 screw ■ T orx8 T8M2.5×7.0 screw ■ T orx8 T8M2.5×4.0 screw Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P art Information (Continued) Description Spare P art Number
3–2 4 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.8 Sequ enti al P art N umber Listin g Ta b l e 3 - 7 Sequential P art Number Listing Spare P art Number Description 325814-001 Nylon carr ying case 359118-001 USB 1.1 diskette driv e 350055-001 P ower cord f or use in the United States 350055-011 P ower cord f or use in A ustralia 350055-021 P ower cord f or use in Europe 350055-061 P ower cord f or use in Italy 350055-031 P ower cord f or use in the United Kingdom 350055-081 P ower cord f or use in Denmark 350055-201 P ower cord f or use in Br azil 350055-291 P ower cord f or use in J apan 350055-AA1 P ower cord f or use in the P eople’ s Republic of China 350055-AD1 P ower cord f or use in Ko rea 350055-BB1 P ower cord f or use in Israel 350055-BG1 P ower cord f or use in Switzerland 350055-DB1 P ower cord f or use in F rench Canada 366143-001 Exter nal MultiBa y II 366144-001 Exter nal MultiBa y II pow er cabl e and stand 367456-001 HP Extended Lif e Batter y 373314-001 MultiBa y 8X D VD-R OM Drive 373315-001 MultiBa y 24X D VD/CD-R W Combo Drive 374803-001 HP Docking Station
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–2 5 380089-001 HP Docking Station Miscellaneous Plastics Kit 391173-001 90-watt PFC A C adapter 391174-001 120-watt PFC A C adapter 398682-001 8-cell, 4.8-AH batter y pack 407107-001 802.11b/g HS WLAN Mi ni Card module fo r use in Nor th Amer ica 407107-002 802.11b/g HS WLAN Mini Card module f or use in the RO W countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407107-291 802.11b/g HS WLAN module f or use in Japan 407108-001 802.11b/g LJ WLAN m odule f or use in Nor th Amer ica 407108-002 802.11b/g LJ WLAN Mini Card module f or use in the RO W countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407108-291 802.11b/g LJ WLAN module f or use in J apan 407576-001 802.11a/b/g GL WLAN module f or use in the MO W1 countries listed below: Antigua & Barb uda Argentina A ustralia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong K ong Pa n a m a India Indonesia Mala ysia Me xico Ne w Zealand Pa r a g u a y Saudi Arabia Ta i w a n The United States Vietnam Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
3–2 6 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 407576-002 802.11a/b/g GL WLAN Mini Card module f or use in the MO W2 countries listed below: Aruba A ustria Azerbaijan Bahrain Belgium Ber muda Bulgaria Ca yman Islands Columbia Croatia Cyprus The Czech Repub lic Denmark Eg ypt El Salv ador Estonia Finland Fr a n c e Georgia Ger man y Greece Hungar y Iceland Ireland Italy Latvia Lebanon The Philippines Po l a n d P or tugal Romania Russia Serbia and Montenegro Singapore Slov akia Liechtenstein Lithuania Lux embourg Malta Monaco The Netherlands Norwa y Oman Slov enia South Africa Spain Sri Lanka Sweden Switzerland Tu r k e y The United Kingdom Uzbekistan 407576-003 802.11a/b/g GL WLAN Mini Card module f or use in the R O W countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407576-291 802.11a/b/g GL WLAN Mini Card module f or use in Japan 407576-AD1 802.11b/g GL WLAN module f or use in K orea 409250-004 802.11b/g GL WLAN Mini Ca rd module for use in the f ollo wing countries: Israel Jordan Ku wa i t Thailand United Arab Emirates Ukraine 409911-001 K e yboard without pointing stic k f or use in the United States (includes pointing stic k cable) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–2 7 409911-021 K e yboard without pointing stick f or use inter nationally (includes P ointing Stick cab le) 409911-031 K e yboard without pointing stic k f or use in the United Kingdom (includes pointing stic k cable) 409911-041 K e yboard without pointing stic k f or use in Ger man y (includes pointing stic k cable) 409911-051 K e yboard without pointing stic k f or use in F rance (includes pointing stic k cable) 409911-061 K e yboard without pointing stic k f or use in Italy (includes pointing stic k cable) 409911-071 K e yboard without pointing stic k f or use in Spain (includes pointing stic k cable) 409911-081 K e yboard without pointing stic k f or use in Denmark (includes pointing stic k cable) 409911-091 K e yboard without pointing stic k f or use in Norwa y (includes pointing stic k cable) 409911-111 K e yboard without pointing stic k f or use in Switzerland (includes pointing stic k cable) 409911-121 K e yboard without pointing stic k f or use in F rench Canada (includes pointing stic k cable) 409911-131 K e yboard without pointing stic k f or use in P or tugal (includes pointing stic k cable) 409911-141 K e yboard without pointing stic k f or use in T ur ke y (includes pointing stic k cable) 409911-151 K e yboard without pointing stic k f or use in Greece (includes pointing stic k cable) 409911-161 K e yboard without pointing stic k f or use in Latin America (includes pointing stic k cable) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
3–2 8 Maintenance and S ervi ce Guide Illustr ated P arts Catalog 409911-171 K e yboard without pointing stic k f or use in Saudi Arabia (includes pointing stic k cable) 409911-201 K e yboard without pointing stic k f or use in Brazil (includes pointing stic k cable) 409911-211 K e yboard without pointing stic k f or use in Hungar y (includes pointing stic k cable) 409911-221 K e yboard without pointing stic k f or use in the Czech Repub lic (includes pointing stic k cable) 409911-231 K e yboard without pointing st ic k f or use in Slov akia (includes pointing stic k cable) 409911-251 K e yboard without pointing stic k f or use in Russia (includes pointing stic k cable) 409911-281 K e yboard without pointing st ic k f or use in Thailand (includes P ointing Stick cab le) 409911-291 K e yboard without pointing stic k f or use in Ja pan (includes pointing stic k cable) 409911-AA1 K eyboard without pointing stick f or use in the P eople’ s Repub lic of China (includes pointing stick cab le) 409911-AD1 K eyboard without pointing stic k f or use in K orea (includes pointing stic k cable) 409911-B71 K eyboard without pointing stic k f or use in Sweden (includes pointing stic k cable) 409911-BA1 K eyboard without pointing st ic k f or use in Slov enia (includes pointing stic k cable) 409911-BB1 K eyboard without pointing stic k f or use in Israel (includes pointing stic k stick cab le) 409911-DD1 K eyboard without pointing stic k f or use in Iceland (includes pointing stic k cable) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3 –2 9 409913-001 K e yboard with pointing st ick f or use in the United States (includes pointing stic k cable) 409913-021 K e yboard with pointing stic k f or use inter nationally (includes pointing stic k cable) 409913-031 K e yboard with pointing st ick f or use in the United Kingdom (includes pointing stic k cable) 409913-041 K e yboard with pointing st ick f or use in Ger many (includes pointing stic k cable) 409913-051 K e yboard with pointing st ick f or use in F rance (includes pointing stic k cable) 409913-061 K e yboard with pointing stic k f or use in Italy (includes pointing stic k cable) 409913-071 K e yboard with pointing stic k f or use in Spain (includes pointing stic k cable) 409913-081 K e yboard with pointing st ick f or use in Denmar k (includes pointing stic k cable) 409913-091 K e yboard with pointing st ick f or use in Norwa y (includes pointing stic k cable) 409913-111 K e yboard with pointing stic k f or use in Switzerland (includes pointing stic k cable) 409913-121 K e yboard with pointing stic k f or use in F rench Canada (includes pointing stic k cable) 409913-131 K e yboard with pointing st ick f or use in P or tugal (includes pointing stic k cable) 409913-141 K e yboard with pointing st ick f or use in T urke y (includes pointing stic k cable) 409913-151 K e yboard with pointing stic k f or use in Greece (includes pointing stic k cable) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
3–30 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 409913-161 K e yboard with pointing stic k f or use in Latin America (includes pointing stic k cable) 409913-171 K e yboard with pointing stic k f or use in Saudi Arabia (includes pointing stic k cable) 409913-201 K e yboard with pointing st ick f or use in Brazil (includes pointing stic k cable) 409913-211 K e yboard with pointing st ick f or use in Hungar y (includes pointing stic k cable) 409913-221 K e yboard with pointing st ick f or use in the Czech Repub lic (includes pointing stic k cable) 409913-231 K e yboard with pointing st ick f or use in Slov akia (includes pointing stic k cable) 409913-251 K e yboard with pointing stic k f or use in Russia (includes pointing stic k cable) 409913-281 K e yboard with pointing st ick f or use in Thailand (includes pointing stic k cable) 409913-291 K e yboard with pointing stic k f or use in Japan (includes pointing stic k cable) 409913-AA1 K eyboard with pointing stick f or use in the P eople’ s Republic of China (includes pointing stick cab le) 409913-AD1 K eyboard with pointing stick f or use in K orea (includes pointing stic k cable) 409913-B71 K eyboard with pointing st ic k f or use in Sweden (includes pointing stic k cable) 409913-BA1 K eyboard with pointing st ick f or use in Slov enia (includes pointing stic k cable) 409913-BB1 K eyboard with pointing st ick f or use in Israel (includes pointing stic k cable) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3–31 409913-DD1 K eyboard with pointing stic k f or use in Iceland (includes pointing stic k cable) 409931-001 Wireless Antenna Kit 409932-001 Finger print sensor board 409933-001 Displa y Inv er ter 409934-001 Label Kit 409935-001 Displa y bezel 409936-001 Displa y Brac ket Kit (include s top , middle, and bottom brac k ets) 409937-001 Displa y Hinge Kit 409938-001 Displa y Cable Kit 409939-001 Displa y enclosure 409940-001 Displa y Screw Kit 409941-001 Modem module 409942-001 Base enclosure 409943-001 PC Card/smar t card assembly 409944-001 Plastics Kit 409945-001 Screw Kit 409946-001 F an assembly 409947-001 Speaker 409948-001 Switch cov er 409949-001 Processor heat si nk (includes ther mal paste) 409950-001 Video board heat sink f o r use with M56 video board (includes ther mal pads) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
3–3 2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 409951-001 T op cov er with 3 pointi ng stick b uttons and 3 T ouchP ad b uttons, f or use with k eyboards with P ointing Stic k 409952-001 T op cov er with 3 pointing stick b uttons , 2 T ouchPad b uttons , and finger print sensor , f or use with k e yboards with P ointing Stick 409953-001 R TC batter y 409954-001 T op cov er with 2 T ouchP ad buttons and fingerpr int sensor , for use with ke yboards without pointing stic k 409955-001 T op cov er with 2 T ouchP ad buttons , f or use with k eyboards without pointing stick 409956-001 T op cov er with 3 pointi ng stick b uttons and 3 T ouchP ad b uttons, f or use with k eyboards with pointing stic k 409957-001 LED board (includes LED board cable) 409979-001 Video board 409959-001 System board 409960-001 1-DIMM, PC2-4200, 256-MB memor y module 409961-001 1-DIMM, PC2-4200, 512-MB memor y module 409962-001 1-DIMM, PC2-4200 , 1024-MB memor y module 409963-001 1-DIMM, PC2-4200 , 2048-MB memor y module 409964-001 1-DIMM, PC2-5300, 256-MB memor y module 409965-001 1-DIMM, PC2-5300, 512-MB memor y module 409966-001 1-DIMM, PC2-5300 , 1024-MB memor y module 409967-001 1-DIMM, PC2-5300 , 2048-MB memor y module Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
Illustr ated P art s Cat alog Maintenance and S ervi ce Guide 3 –3 3 409968-001 USB/audio board (include s audio board cabl e and USB board cable) 409969-001 Intel Core Du o T2300 (1.67-GHz) proc essor (includes thermal paste) 409970-001 Intel Core Du o T2400 (1.83-GHz) proc essor (includes thermal paste) 409971-001 Intel Core Du o T2500 (2.00-GHz) proc essor (includes thermal paste) 409972-001 Intel Core Du o T2600 (2.17-GHz) proc essor (includes thermal paste) 409973-001 17.0-inch, WXGA WV A di spla y assemb ly with AntiGlare (includes wireless antenna transceiv ers and cab les) 409974-001 17.0-inch, WXGA WV A displa y panel with AntiGlare 409975-001 17.0-inch, WSXGA WV A display assemb ly with AntiGlare (includes wireless antenna transceiv ers and cab les) 409976-001 17.0-inch, WSXGA WV A display panel with AntiGlare 409977-001 17.0-inch, WUXGA WV A di spla y assemb ly with AntiGlare (includes wireless antenna transceiv ers and cab les) 409978-001 17.0-inch, WUXGA WV A displa y panel with AntiGlare 409980-001 5400-r pm, 60-GB hard drive 409981-001 5400-r pm, 80-GB hard drive 409982-001 5400-r pm, 100-GB hard drive 409983-001 7200-r pm, 100-GB hard drive 409984-001 8X Max D VD/CD-R W Combo Drive (includes bezel and optical drive br ack et) Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
3–3 4 Maintenance and S ervi ce Guide Illustr ated P arts Catalog 409985-001 2X Max D VD/CD-R W Combo Drive (includes bezel and optical drive br ack et) 409986-001 D VD±R W and CD-R W Doub le-La y er Combo Drive (includes bezel and optical driv e brac k et) 409987-001 D VD±R W and CD-R W Do ub le-La yer Combo Drive with LightScribe (includes bezel and optical drive brac k et) 409989-001 17.0-inch, WSXGA WV A di spla y assemb ly with Br ightView (includes wireless antenna transceiv ers and cab les) 409988-001 17.0-inch, WSXGA WV A display panel with BrightView 409990-001 Cable Kit 409991-001 7200 r pm, 80 GB hard drive 409992-001 90-watt non-PFC A C adapter 409993-001 Bluetooth module (i ncludes Bluetooth module cable) 413489-001 Video board heat sink f o r use with G71 video board (includes ther mal pads) 416931-001 120-watt non-PFC A C adapter Ta b l e 3 - 7 Sequential P art Number Listing (Continued) Spare P art Number Description
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 and P1 scre wdri vers ■ T orx8 scre wdri ver ■ 5.0-mm socket for video board scre w locks ■ Flat-bladed scre wdri v er ■ T ool kit—includes connector remov al tool, loopback plugs, and case utility tool
4–2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) away from the work area to pre v ent damage. Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Ca bl es and C onnec tors Ä CA UTION: When servic ing the computer , ensur e that c ables ar e placed in their pr oper locations dur ing the r eas sembl y pr oces s. Impr oper ca ble placement can damage the com puter . Cables must be handled with extreme care to a void damage. Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle cables by the connector whene ver possible. In all cases, a void bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged b y parts being remo ved or replaced. Handle flex cables w ith e xtreme care; these cables tear easily .
R emo val and R eplacem ent Pr eliminar i es Maintenance and S ervi ce Guide 4–3 4. 3 P r e v e nti ng Damage to R emo v able D ri v e s Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the computer , damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before removing or inserting a hard dri ve, shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. ■ Before removing a disk ette dri v e or optical dri ve, ensure that a diskette or disc is not in the dri ve and ensure that the optical dri ve tray is closed. ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a dri v e, a v oid touching the connector . ■ Handle dri ves on surf aces co vered with at least one inch of shock-proof foam. ■ A void dropping dri ves from any height onto an y surf ace. ■ After removing a hard dri ve, an optical dri v e, or a diskette dri ve, place it in a static-proof bag. ■ A void e xposing a hard dri ve to products that ha ve magnetic f ields, such as monitors or speakers. ■ A void e xposing a dri ve to temperature e xtremes or liquids. ■ If a dri ve must be mailed, place the dri ve in a b ubble pack mailer or other suitable form of protecti ve packaging and label the package “FRA GILE: Handle W ith Care. ”
4–4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies 4.4 Pr e v enting Elec trosta tic D ama ge Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into man y inte grated circuits provide some protection, b ut in many cases, the discharge contains enough po wer to alter de vice parameters or melt silicon junctions. A sudden dischar ge of static electricity from a finger or other conductor can destroy static-sensiti ve de vices or microcircuitry . Often the spark is neither felt nor heard, b ut damage occurs. An electronic de vice e xposed to electrostatic discharge might not be af fected at all and can work perfectly throughout a normal cycle. Or the de vice might function normally for a while, then degrade in the internal layers, reducing its life e xpectanc y .
R emo val and R eplacem ent Pr eliminar i es Maintenance and S ervi ce Guide 4–5 4.5 P ac k a ging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a void hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ve parts and assemblies with conducti ve or appro v ed containers or packaging. ■ K eep electrostatic-sensiti v e parts in their containers until the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving items from their containers. ■ Alw ays be properly grounded when touching a sensiti ve component or assembly . ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to a v oid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
4–6 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro v ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conducti ve field service tools, such as cutters, scre wdri vers, and v acuums. ■ When f ixtures must directly contact dissipati ve surf aces, use f ixtures made only of static-safe materials. ■ K eep the work area free of nonconducti ve materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti ve components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ A void contact with pins, leads, or circuitry . ■ T urn off po wer and input signals before inserting or removing connectors or test equipment.
R emo val and R eplacem ent Pr eliminar i es Maintenance and S ervi ce Guide 4–7 4.7 Groundin g E quip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o pro vide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. T o be ef fecti ve, the conducti ve strips must be w orn in contact with the skin. Other grounding equipment recommended for use in pre v enting electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and slee ve protectors. ■ Conducti ve bins and other assembly or soldering aids. ■ Nonconducti ve foam. ■ Conducti ve tabletop w orkstations with ground cords of one megohm resistance. ■ Static-dissipati ve tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static aw areness labels. ■ Material-handling packages. ■ Nonconducti ve plastic bags, tubes, or box es. ■ Metal tote boxes. ■ Electrostatic v oltage le vels and protecti ve materials.
4–8 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr eliminar ies T able 4-1 sho ws ho w humidity af fects the electrostatic v oltage le ve ls generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electr ostatic V oltage Levels Relative Humidity Event 10% 40% 55% W alking across carpet 35,000 V 15,000 V 7,500 V W alking across vin yl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tra y 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b ubb le pac k from PCB 26,500 V 20,000 V 7,000 V P ac king PCBs in f oam-lined bo x 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 V. Ta b l e 4 - 2 Static-Shielding Materials Material Use V oltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic F loor mats 7,500 V Metallized laminate Floor mats 5,000 V
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Pr ocedure s This chapter provides remo v al and replacement procedures. There are as many as 101 scre ws and screw locks, in 12 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w and screw lock size and location during remov al and replacement. Refer to Appendix A, “Scre w Listing” for detailed information on scre w and scre w lock sizes, locations, and usage. 5 . 1 S erial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Ser i al Number L ocation
5–2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 .2 Disassem bl y Seque nce Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 6.3 Preparing the Computer f or Disassemb ly Batter y pack 0 6.4 Hard Driv e 2 loosened to remov e the hard drive co ver 1 loosened to remov e the hard drive 4 to disassemble the hard drive 6.5 Computer F eet 0 6.6 Bluetooth Module 0 6.7 External Memor y Module 3 loosened to remo v e the memor y/Mini PCI module compar tment cov er 6.8 Mini Card Module 2 Å T o prev ent an unresponsiv e system and the displa y of a warning message, install only a Mini Card de vice authorized f or use in your computer b y the gov er nmental agency that regulates wireless de vices in yo ur countr y . If you install a de vice and then receive a w ar ning message, remov e the de vice to restore computer functionality . Then contact Customer Care. 6.9 RTC B a t t e r y 0
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 Section Description # of Screws Remo ved 6.10 Optical Drive 1 to remov e the optical drive 2 to remov e the optical drive brac k et 6.11 Key b o a r d 4 6.12 Inter nal Memor y Module 0 6.13 T ouchP ad 1 6.14 Modem Module 2 6.15 Switch Cov er 4 6.16 LED Board 5 6.17 F an Assembly 2 6.18 Processor Heat Sink 4 loosened 6.19 Processor 1 loosened 6.20 Video Board Heat Sink 4 loosened 2 remov ed 6.21 Video Board 2 screw loc ks 6.22 Displa y Assemb ly Displa y bezel Displa y panel Ambient light sensor board Displa y in v er ter Displa y hinges 8 8 8 1 1 8 6.23 To p C o v e r 16 6.24 Speaker 0 6.25 System Board 1 6.26 USB/A udio Board 0 6.27 PC Card/Smar t Card Assembly 4 Disassembl y Sequence Char t (Continued)
5–4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 .3 Preparing t h e Com pu ter for Di sassem bl y Before you begin an y remo v al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer cord. 4. Remov e the battery pack b y follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. Battery P ack Spare P ar t Number Information 8-cell, 4.8-Ah batter y pack 398682-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 b . Slide and hold the battery pack locking latch 1 to the right. (The battery pack disengages from the computer .) c. Slide the battery pack release latch 2 to the right. d. Slide the battery pack 3 straight back and remov e it. R emo v ing the Battery P ac k Re v erse the abov e procedure to install the battery pack.
5–6 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 .4 H ard Dri v e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. Har d Drive Spare P art Number Information 7200 r pm 100 GB 80 GB 409983-001 409991-001 5400 r pm 100 GB 80 GB 60 GB 409982-001 409981-001 409980-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–7 3. Loosen the two Phillips PM2.5×17.0 scre ws 1 that secure the hard dri ve co v er to the computer . 4. Lift the right side of the hard dri v e cov er 2 and swing it to the left. 5. Remov e the hard dri ve cov er . ✎ The hard dri ve co v er is included in the Plastics Kit, spare part number 409944-001. R emo v ing the Har d Dr i v e C o v er
5–8 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri v e retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri v e and slide the hard dri v e to the left 3 to disconnect it from the system board. 8. Remov e the hard dri v e 4 from the hard dri ve bay . R emo v ing the Har d Dr i v e
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–9 9. Remov e the four Phillips PM3.0×3.0 hard dri v e frame scre ws 1 from each side of the hard dri v e. 10. Lift the frame 2 straight up to remov e it from the hard dri v e. R emo v ing the Har d Dr i v e F rame Re v erse the abov e procedure to reassemble and install the hard dri ve.
5–10 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 5 C o m p u t e r Fe e t The computer feet are adhesi v e-backed rubber pads. The feet are included in the Plastics Kit, spare part number 409944-001. R eplac ing the Com puter F eet
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–11 5 .6 Bluetoot h Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard dri v e ( Section 5.4 ). 3. Slide the Bluetooth module 1 out of the clip in the hard dri v e compartment. 4. Remov e the Bluetooth module 2 from the hard dri v e. 5. Disconnect the Bluetooth module cable 3 from the module. R emo v ing the Bluet ooth Module Re v erse the abov e procedure to install a Bluetooth module. Bluetooth Module Spare P art Number Information Bluetooth module (includes Blue tooth module cab le) 409993-001
5–12 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 .7 External Memor y Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the three Phillips PM2.5×4.0 scre ws 1 that secure the memory/Mini Card module compartment cov er to the computer . 4. Lift the rear edge of the cov er 2 up and swing it to w ard you. 5. Remov e the memory/Mini Card module compartment co ver . ✎ The memory/Mini Card module compartment cov er is included in the Plastics Kit, spare part number 409944-001. R emo v ing the Memory/Mini Car d Module Compartment C o v er Memory Module Spare P ar t Number Inf ormation 1-DIMM, PC2-5300 2048 MB 1024 MB 512 MB 256 MB 409967-001 409966-001 409965-001 409964-001 1-DIMM, PC2-4200 2048 MB 1024 MB 512 MB 256 MB 409963-001 409962-001 409961-001 409960-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .) 7. Slide the module 2 aw ay from the socket at an angle. 8. Remov e the memory module. ✎ Memory modules are designed with notches 3 to pre vent incorrect installation into the memory module socket. R emo v ing the Memory Module Re v erse the abov e procedure to install a memory module.
5–14 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 .8 M ini C ard Module Mini Car d Module Spare P art Number Information 802.11b/g HS WLAN module f or use in Nor th Amer ica 407107-001 802.11b/g HS WLAN module f o r use in the R O W countries listed below . 407107-002 China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 802.11b/g HS WLAN module f or use in J apan 407107-291 802.11b/g LJ WLAN module f or use in Nor th Amer ica 407108-001 802.11b/g LJ WLAN module f o r use in the R O W countries listed below . 407108-002 China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 802.11b/g LJ WLAN module f or use in J apan 407108-291 802.11a/b/g GL WLAN module f o r use in the MO W 1 countries listed below . 407576-001 Antigua & Barb uda Argentina Au s t ra l i a Bahamas Barbados Brunei Canada Chile Dominican Repub lic Guam Guatemala Hong K ong Pa n a m a India Indonesia Mala ysia Me xico Ne w Zealand Pa r a g u a y Saudi Arabia Ta i w a n The United States Vietnam
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–15 1. Prepare the computer for disassembly ( Section 5.3 ). 802.11a/b/g GL WLAN module f o r use in the MO W 2 countries listed below . 407576-002 Aruba Au s t r i a Azerbaijan Bahrain Belgium Ber muda Bulgaria Ca yman Islands Columbia Croatia Cyprus Czech Repub lic Denmark Eg ypt El Salv ador Estonia Finand Fr a n c e Georgia Ger many Greece Hungar y Iceland Ireland Italy Latvia Lebanon The Phillippines Po l a n d P or tugal Romania Russia Serbia and Montenegro Singapore Slov akia Liechtenstein Lithuania Lux embourg Malta Monaco The Netherlands Norwa y Oman Slov enia South Africa Spain Sri Lanka Sweden Switzerland Tu r k e y The United Kingdom Uzbekistan 802.11a/b/g GL WLAN module f or use in the R O W countries listed below . 407576-003 China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 802.11a/b/g GL WLAN module f or use in J apan 407576-291 802.11b/g GL WLAN module f or use in K orea 407576-AD1 802.11b/g GL WLAN module f or use in the f ollo wing countries: 409250-004 Israel Jordan Ku w a i t Thailand United Arab Emirates Ukraine Mini Car d Module Spare P art Number Information (Continued)
5–16 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 2. Remov e the memory/Mini Card module compartment co ver ( Section 5.7 ). 3. Before disconnecting the wireless antenna cables, make note of which cable is attached to which antenna clip on the Mini Card module, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card module. ✎ The wireless antenna cables are a v ailable in the W ireless Antenna T ransceiv er and Cable Kit, spare part number 409931-001. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the Mini Card to the computer . 5. Remov e the Mini Card module 3 b y pulling the card aw ay from the socket at an angle. ✎ Mini Card modules are designed with notches 4 to pre v ent incorrect installation. R emo v ing a Mini C ar d Module Re v erse the abov e procedure to install a Mini Card module.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–17 5. 9 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module compartment co ver ( Section 5.7 ). 3. Use a non-conducti ve, flat-bladed tool to pry the R TC battery out of the socket. R emo v ing the R T C Battery Re verse the abo v e procedure to install the R TC battery . Make sure the R TC battery is installed with the “ ” sign f acing up. R TC Battery Spare Part Number Information R TC batter y 409953-001
5–18 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 1 0 O p t i c a l D r i ve 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with right side to ward you. Optical Drive Spare P art Number Information ✎ All optical drive spare par t kits include an optical drive bezel and optical drive bracket. D VD±R W and CD-R W Doub le-La yer Combo Driv e with LightScribe 409987-001 D VD±R W and CD-R W Doub le-La y er Combo Dr iv e 4 09986-001 2X Max D VD/CD-R W Combo Driv e 409985-001 8X Max D VD/CD-R W Combo Driv e 409984-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–19 3. Remov e the T orx8 T8M2.5×9.0 scre w 1 that secures the optical dri ve to the computer . 4. Use a flat-bladed tool to push the metal tab 2 to w ard the right side of the computer . (The optical dri v e partially remov es from the optical dri v e bay .) 5. Slide the optical dri v e 3 out of the computer . 6. Remov e the optical dri ve. R emo v ing the Opti cal Dr i v e 7. If it is necessary to replace the optical dri ve brack et, remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the brack et to the optical dri v e. 8. Remov e the optical dri ve bracket 2 . R emo v ing the Opti cal Dr i v e Re v erse the abov e procedure to install an optical dri v e.
5–20 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 1 1 K eyb o a r d Ke yboar d Spare P a rt Number Information K e yboards with pointing stic k (include s P ointing Stick cable) f or use in: Brazil The Czech Repub lic Denmark F rance F rench Canada Ger many Greece Hungar y Iceland Inter nationally Israel Italy Ja pan Ko r e a Latin America 409913-201 409913-221 409913-081 409913-051 409913-121 409913-041 409913-151 409913-211 409913-DD1 409913-021 409913-BB1 409913-061 409913-291 409913-AD1 409913-161 Norwa y The P eople’ s Repub lic of China P or tugal Russia Saudi Arabia Slov akia Slov enia Spain Sweden Switzerland Thailand Tu r k e y The United Kingdom The United States 409913-091 409913-AA1 409913-131 409913-251 409913-171 409913-231 409913-BA1 409913-071 409913-B71 409913-111 409913-281 409913-141 409913-031 409913-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–21 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you. K e yboards without pointing stic k f or use in: Brazil The Czech Repub lic Denmark F rance F rench Canada Ger many Greece Hungar y Iceland Inter nationally Israel Italy Ja pan Ko r e a Latin America 409911-201 409911-221 409911-081 409911-051 409911-121 409911-041 409911-151 409911-211 409911-DD1 409911-021 409911-BB1 409911-061 409911-291 409911-AD1 409911-161 Norwa y The P eople’ s Repub lic of China P or tugal Russia Saudi Arabia Slov akia Slov enia Spain Sweden Switzerland Thailand Tu r k e y The United Kingdom The United States 409911-091 409911-AA1 409911-131 409911-251 409911-171 409911-231 409911-BA1 409911-071 409911-B71 409911-111 409911-281 409911-141 409911-031 409911-001 Ke yboar d Spare P ar t Number Information (Continued)
5–2 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 3. Remov e the four T orx8 T8M2.5×9.0 scre ws that secure the ke yboard to the computer . R emo v ing the K e y boar d Sc r e w s 4. T urn the computer display-side up with the front to ward you. 5. Open the computer as far as possible. 6. Lift the rear edge of the ke yboard and swing it to ward you until it rests on the palm rest. R eleasing the K e y boar d
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 3 7. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 . ✎ Step 8 applies only to computer models equipped with a pointing stick. 8. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 . 9. Remov e the ke yboard. Disconnec ting the K e yboar d and P oin ting Sti c k Cable s Re v erse the abov e procedure to install the ke yboard.
5–2 4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 1 2 Internal Mem or y Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). Memory Module Spare P ar t Number Inf ormation 1-DIMM, PC2-5300 2048 MB 1024 MB 512 MB 256 MB 409967-001 409966-001 409965-001 409964-001 1-DIMM, PC2-4200 2048 MB 1024 MB 512 MB 256 MB 409963-001 409962-001 409961-001 409960-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 5 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .) 4. Slide the module 2 aw ay from the socket at an angle . 5. Remov e the memory module. ✎ Memory modules are designed with notches 3 to pre vent incorrect installation into the memory module socket. R emo v ing the Memory Module Re v erse the abov e procedure to install a memory module.
5–2 6 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 1 3 T o u c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.11 ). 3. T urn the computer upside do wn with the front to ward you. T ouchP ad Spare Part Number Information ✎ All TouchPad spare part ki ts include a TouchPad cable. T ouchPad with 3 pointing stic k b uttons, 2 T ouchPad b uttons , and finger print sensor , f or use with k e yboards with P ointing Stick 409952-001 T ouchPad with 3 pointing st ick b uttons and 3 T ouchP ad buttons , f or use with k e yboards with pointing stick 409956-001 T ouchPad with 2 T ouchPad b uttons and fingerpr int sensor , for use with ke yboards without pointing stic k 409954-001 T ouchPad with 2 T ouchPad b uttons , f or use with k eyboards without pointing stic k 409955-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 7 4. Remov e the T orx8 T8M2.5×9.0 scre w that secures the T ouchPad to the computer . R emo v ing the T ouc hP ad Sc r ew
5–2 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5. T urn the computer display-side up with the front to ward you. 6. Open the computer . 7. Disconnect the T ouchPad cable 1 from the system board. ✎ Step 8 applies only to computer models equipped with a f ingerprint reader . 8. Disconnect the f ingerprint reader cable 3 from the system board. 9. Lift up on the rear edge of the T ouchPad 3 to diseng age it from the top cov er . 10. Remov e the T ouchP ad. R emo v ing the T ouc hP ad
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5 –2 9 11. If it is necessary to replace the T ouchPad cable, turn the T ouchPad upside do wn. 12. Disconnect the T ouchPad cable 1 from the T ouchPad board. 13. Remov e the T ouchP ad cable from the clips 2 in the T ouchPad frame. ✎ The T ouchPad cable is included in the Cable Kit, spare part number 409990-001. R emo v ing the T ouc hP ad C able Re v erse the abov e procedure to install the T ouchPad.
5–30 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 1 4 Modem Modul e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.11 ). 3. Remov e the T ouchP ad ( Section 5.13 ). Modem Module Spare P art Number Information Modem module 409941-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–31 4. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the modem module to the system board. 5. Lift the right side of the modem module 2 to disconnect it from the system board. 6. Disconnect the modem cable 3 from the modem module. ✎ The modem cable is included in the Cable Kit, spare part number 409990-001. 7. Remov e the modem module. R emo v ing the Modem Module Re v erse the abov e procedure to install the modem module.
5–3 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 1 5 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. T urn the computer upside do wn with the rear panel to ward you. 3. Remov e the four T orx8 T8M2.5×4.0 scre ws in the battery bay that secure the switch cov er to the computer . R emo v ing the S w itc h Co ver S cr ew s Switch Co ver Spare P ar t Number Information Switch cov er 409948-001 Lid s witch board 409958-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5 –3 3 4. T urn the computer display-side up with front to ward you. 5. Open the computer as far as possible. 6. Insert a thin flat-bladed tool under the hinge cov er sections 1 of the switch cov er and lift up until the switch co ver 2 disengages from the computer . 7. Remov e the switch co ve r . R emo v ing the S w itc h Co ver Re v erse the abov e procedure to install the switch cov er .
5–3 4 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5 . 1 6 LED B oard 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ve r ( Section 5.15 ). 3. Remov e the four T orx8 T8M2.5×4.0 scre ws 1 and the T orx8 T8M2.5×19.0 scre w 2 that secure the LED board to the computer . 4. Lift up on the LED board 3 between the v olume decrease and v olume increase buttons to disconnect the LED board from the system board. 5. Remov e the LED board. R emo v ing the LED Boar d Re v erse the abov e procedure to install the LED board. LED Boar d Spare P art Number Information LED board (includes LED board cable) 409957-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–35 5. 1 7 Fa n A s s e m b ly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Disconnect the fan cable 1 from the system board. 4. Remov e the two T orx8 T8M2.5×7.0 screws 2 that secure the fan assembly to the base enclosure. 5. Lift the left side of the fan 3 until it clears the left side of the base enclosure. 6. Slide the fan 4 to the left and remo v e it from the computer . R emo v ing the F an Assembl y Re v erse the abov e procedure to install the fan assembly . F an Assembl y Spare P art Number Information F an Assembly 409932-001
5–3 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5 . 1 8 Proce ssor H eat Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Remov e the fan assembly ( Section 5.17 ). 4. Loosen the four Phillips PM2.5×7.0 scre ws 1 that secure the heat sink to the system board. 5. Lift the front edge of the heat sink 2 to disengage it from the processor . ✎ Due to the adhesi v e quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e the heat sink from side to side to detach the heat sink from the processor . 6. Slide the heat sink 3 to the right and remov e it. R emo v ing the Pr ocessor Heat Sink Processor Heat Sink Spare P ar t Number Inf ormation Processor heat sink (includes ther mal paste) 409949-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Th erm a l P a st e Lo c a t ion s Re v erse the abov e procedure to install the heat sink.
5–3 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5. 1 9 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. K eyboard ( Section 5.11 ) b . F an assembly ( Section 5.17 ) c. Processor heat sink ( Section 5.18 ) Pr ocessor Spare P art Number Information ✎ All processor spare part ki ts include thermal paste. Intel Core Duo T2600 (2.17-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo T2300 (1.67-GHz) processor 409972-001 409971-001 409970-001 409969-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 9 2. Use a flat-bladed scre wdri v er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned with the triangle 4 embossed on the processor socket when you install the processor. R emo v ing the Pr ocessor Re v erse the abov e procedure to install the processor .
5–40 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 .20 Video B oard Heat Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Remov e the fan assembly ( Section 5.17 ). Video Boar d Heat Sink Spare P art Number Information ✎ All video board heat sink spare part kits include thermal pads. Video board heat sink f or use with M56 video board (includes ther mal pads) 409950-001 Video board heat sink f or use with G71 video board (includes ther mal pads) 413489-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–41 4. Loosen the four Phillips PM2.5×7.0 scre ws 1 that secure the video board heat sink to the computer . 5. Remov e the two T orx8 T8M2.5×4.0 scre ws 2 that secure the top cov er hinge to the computer . L oose ning the V ideo Boar d Heat Sink Sc r e w s
5–4 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 6. Lift the rear edge of the top cov er hinge 1 until it rests at an angle. 7. Lift the front edge of the video board heat sink 2 until it clears the top cov er hinge, and then slide the video board heat sink forward and remo ve it. ✎ Due to the adhesi ve quality of the thermal pad located between the video board heat sink and the video board, it may be necessary to mov e the heat sink fr om side to side to detach the video board heat sink. R emo v ing the V i deo Boar d Heat Sink
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–43 ✎ The thermal pads should be thoroughly cleaned from the surfaces of the video boards 1 and video board heat sink 2 each time the video board heat sink is remov ed. Thermal paste is included with all video board heat sink and video board spare part kits. Th erm a l P a st e Lo c a t ion s Re v erse the abov e procedure to install the video board heat sink and fan assembly .
5–44 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5. 2 1 V i d e o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the fan assembly ( Section 5.17 ). 3. Remov e the video board heat sink ( Section 5.20 ). 4. Use a 5.0-mm hex sock et to remo ve the tw o HM5.0×9.0 scre w locks that secure the video board to the computer . R emo v ing the V ideo Boar d Scr ew L oc ks Video Board Spare P ar t Number Inf ormation Video board (includes ther mal pads) 409979-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5 –4 5 5. Lift the front edge of the video board 1 until it clears the top cov er hinge. 6. Slide the video board forward 2 at an angle and remo ve it from the socket. ✎ The video board is designed with a notch 3 to pre v ent incorrect installation. R emo v ing the V i deo Boar d Re v erse the abov e procedure to install the video board.
5–4 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5 .2 2 Displa y Assem bl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment co ver ( Section 5.7 ) and disconnect the wireless antenna cables from the Mini Card module ( Section 5.8 ). 3. Remov e the follo wing components: ❏ Switch cov er ( Section 5.15 ❏ LED board ( Section 5.16 ) ❏ K e yboard ( Section 5.11 ) Displa y Assembl y Spare P art Number Information ✎ All display assemblies include wire less antenna transceivers and cables. 17.0-inch, WUXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with AntiGlare 17.0-inch, WXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with Br ightView 409977-001 409975-001 409973-001 409988-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–4 7 4. Close the computer and turn it upside do wn with the rear panel to ward you. 5. Remov e the four T orx8 T8M2.5×9.0 scre ws 1 from the computer bottom that secure the display assembly to the computer . 6. Remov e the two T orx8 T8M2.5×9.0 scre ws 2 from the computer rear panel that secure the display assembly to the computer . R emo v ing the Displa y Assembl y Sc r e w s
5–4 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 7. T urn the computer display-side up with the front to ward you. 8. Open the computer as far as it will open. 9. Disconnect the display cable 1 from the system board. 10. Remov e the wireless antenna cables 2 from the Mini Card compartment and the top cov er clips. 11. Disconnect the microphone cable 3 from the system board. Disconnec ting the Displa y Ca bles and R emo v ing the W ir ele ss Anten na Cab les
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–4 9 Ä CA UTION: Support the display a ssembl y w hen r emo v ing the fo llo w ing sc r e ws . F ailure to support the displa y as sembl y can r esult in damage to the displa y asse mbly and other com puter components . 12. Remov e the two T orx8 T8M2.5×4.0 screws 1 that secure the display assembly to the computer . 13. Lift the display assembly 2 straight up and remov e it. R emo v ing the Displa y Assembl y
5–5 0 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es Displa y Assembl y Subcomponents Spare P art Number Information Item Description Spare P art Number Displa y bezel 409935-001 Displa y Hinge Kit 409937-001 Displa y in ve r ter 409933-001 Displa y panels 17.0-inch, WUXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with AntiGlare 17.0-inch, WXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with Br ightView 409978-001 409976-001 409974-001 409989-001 Wireless Antenna Kit 409931-001 Displa y Scre w Kit 409940-001 Displa y enclosure 409939-001 Displa y Brac k et Kit (includes top , mi ddle, and bottom br ack ets) 409936-001 Displa y Cab le Kit 409938-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–51 14. Remov e the follo wing display bezel scre w covers: 1 T wo rounded rubber scre w covers 2 T wo flat rubber scre w covers 3 T wo long oblong rubber scre w covers 4 T wo short oblong rubber scre w co vers ✎ The display bezel scre w co vers are a v ailable in the Display Scre w Kit, spare part number 409940-001. R emo v ing the Disp lay Bez el Sc r ew C o v ers
5–5 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 15. Remov e the follo wing display bezel scre ws: 1 Six T orx8 T8M2.5×7.0 scre ws 2 T wo Phillips PM2.0×6.0 scre ws 3 T wo stabilizer clips ✎ The display bezel scre ws and th e stabilizer clips are a v ailable in the Display Scre w Kit, spare part number 409940-001. R emo v ing the Dis play Bez el Sc r ew s
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 3 16. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly . 17. Remov e the display bezel 3 . R emo v ing the Dis play Bez el Displa y Assembl y Subcomponents Spare P art Number Information Displa y bezel 409935-001
5–5 4 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 18. Remov e the four mylar scre w co v ers 1 and the four T orx8 T8M2.5×4.0 scre ws 2 that secure the display panel to the display enclosure. ✎ The mylar scre w co vers are a v ailable in the Display Screw Kit, spare part number 409940-001. R emo v ing the Dis play P anel Sc r e w s , P art 1
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 5 19. Remov e the follo wing display panel scre ws: 1 T wo T orx8 T8M2.5×4.0 scre ws that secure the display panel to the display enclosure 2 T wo Phillips PM2.5×7.0 scre ws that secure the display panel to the display enclosure 3 One T orx8 T8M2.5×4.0 scre w that secures the ambient light sensor board to the display enclosure 4 One T orx8 T8M2.5×4.0 scre w that secures the display in verter to the display enclosure R emo v ing the Dis play P anel Sc r e w s , P art 2
5–5 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 20. Remov e the display panel 1 , ambient light sensor board 2 , and display in verter 3 from the display enclosoure. R emo v ing the Dis play P anel Displa y Assembl y Subcomponents Spare P art Number Information Item Description Spare P art Number Displa y in ve r ter 409933-001 Displa y panels 17.0-inch, WUXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with AntiGlare 17.0-inch, WXGA WV A with AntiGlare 17.0-inch, WSXGA WV A with Br ightView 409978-001 409976-001 409974-001 409988-001 Displa y Cab le Kit 409938-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 7 21. Disconnect the follo wing cables: 1 Ambient light sensor board cable 2 Display panel cable 3 Backlight cable 22. Remov e the ambient light sens or board and display in verter . R emo v ing the Displa y In v erter and A mbi ent L igh t Sens or Boar d
5–5 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 23. If it is necessary to replace a display hinges, remov e the four Phillips PM2.0×4.0 scre ws 1 that secure each hinge to the display panel. 24. Remov e the display hinges 2 . R emo v ing the Dis play H inges w Displa y Assembl y Subcomponents Spare P art Number Information Item Description Spare P art Number Displa y Hinge Kit 409937-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 9 25. If it is necessary to replace the display latch actuator 1 , remov e the actuator from the display enclosure b y using a small flat-bladed tool to press out on the tabs 2 on the actuator . R emo v ing the Displa y L atc h Ac tuator
5–60 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 26. If it is necessary to replace th e display latch arm, slide and hold the arm 1 to the right. 27. Lift the right side of the arm 2 and swing it up and to the left until it rests at an angle. 28. Disengage the display latch arm spring 3 from the tab to which it is attached. 29. Remov e the display latch arm and spring. R emo v ing the Dis play L atc h Arm
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–61 30. If it is necessary to replace the wireless antenna transcei v ers and cables, release the retention tabs 1 b uilt in to the display enclosure shield that secure the wireless antenna cables to the display enclosure. 31. Detach the wireless antenna transcei v ers 2 from the display enclosure. 32. Remov e the wireless antenna transcei v ers and cables 3 . R emo v ing the W ir ele ss A ntenna T ransce i v er s and Ca bles Displa y Assembl y Subcomponents Spare P art Number Information Item Description Spare P art Number Wireless Antenna Kit 409931-001
5–6 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 33. If it is necessary to replace the microphone and cable, release the retention tabs 1 bu ilt in to the display enclosure shield that secure the microphone cable to the display enclosure. 34. Remov e the microphone 2 from the clip in the display enclosure. 35. Remov e the microphone and cable 3 . ✎ The microphone and cable are a v ailable in the Cable Kit, spare part number 409990-001. R emo v ing the Mi c r ophone and C able Re v erse the abov e procedure to reassemble and install the display assembly .
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–63 5. 23 To p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.7) c. Optical dri v e ( Section 5.10 ) d. K e yboard ( Section 5.11 ) e. Switch cov er ( Section 5.15 ) f. Display assembly ( Section 5.22 ) 2. T urn the computer upside do wn with the front to ward you. T op Cover Spare P ar t Number Information T op cover 409951-001 Finger print sensor board 409946-001
5–64 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 3. Remov e the fourteen T orx8 T8M2.5×9.0 scre ws that secure the top cov er to the computer . R emo v ing the T op C o v er Sc r e w s , P art 1 4. T urn the computer right-side up with the front to ward you. 5. Remov e the two T orx8 T8M2.5×7.0 scre ws that secure the top cov er to the computer . R emo v ing the T op C o v er Sc r e w s , P art 2
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–6 5 6. Lift the rear edge of the top cov er 1 to disengage it from the base enclosure. 7. Swing the top cov er 2 up and forw ard until the left and right sides of the top cov er disengage from the base enclosure. 8. Remov e the top co ver 3 . R emo v ing the T op C o v er Re v erse the abov e procedure to install the top cov er .
5–6 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5. 24 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.7) c. Optical dri v e ( Section 5.10 ) d. K e yboard ( Section 5.11 ) e. Switch cov er ( Section 5.15 ) f. Display assembly ( Section 5.22 ) g. T op co ver ( Section 5.23 ) Speaker Spare P art Number Information Speak er 409947-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–6 7 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the speak er 2 from the base enclosure. R emo v ing the S peak er Re v erse the abov e procedure to install the speaker .
5–6 8 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 5. 2 5 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.12 ) ■ Mini Card card ( Section 5.8 ) ■ R TC battery ( Section 5.9) ■ Modem board ( Section 5.14 ) ■ Processor ( Section 5.19 ) ■ PC Card/smart card assembly ( Section 5.27 ) System Boar d Spare P art Number Information System board 409959-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–6 9 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Optical dri v e ( Section 5.10 ) d. K e yboard ( Section 5.11 ) e. Switch cov er ( Section 5.15 ) f. LED board ( Section 5.16 ) g. Display assembly ( Section 5.22 ) h. T op co ver ( Section 5.23 ) i. Speaker ( Section 5.24 ) j. F an assembly ( Section 5.17 ) k. Heat sink ( Section 5.18 )
5–7 0 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 2. Disconnect the the follo wing cables from the system board: 1 Network cable 2 Modem cable 3 Bluetooth module cable 4 USB/audio board cable ✎ The network cable, modem cable, Bluetooth module cable, and USB/audio cable are a v ailable in the Cable Kit, spare part number 409990-001. Disconnec ting the S yst em Boar d Ca bles
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–71 3. Remov e the T orx8 T8M2.5×7.0 scre w 1 that secures the system board to the base enclosure. 4. Use the optical dri ve connector 2 to lift the right side of the system board until it rests at an angle. 5. Slide the system board 3 to the right at an angle until it clears the base enclosure. R emo v ing the S ys tem Boar d
5–7 2 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 6. If it is necessary to replace the modem connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure. ✎ The modem cable is a v ailable in the Cable Kit, spare part number 409990-001. R emo v ing the Modem C onnecto r and Cable
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–7 3 7. If it is necessary to replace the network connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure. ✎ The network cable is a v ailable in the Cable Kit, spare part number 409990-001. R emo v ing the Netw ork C onnect or and Ca ble
5–7 4 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 8. If it is necessary to replace the Bluetooth module cable, remov e the cable 1 from the clips 2 in the base enclosure and remov e the cable from the routing channel 3 in the base enclosure. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also a v ailable in the Cable Kit, spare part number 409990-001. R emo v ing the Bluet ooth Module Cable Re v erse the abov e procedures to install the system board.
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–7 5 5 . 2 6 USB/Audio B oard ✎ Full-featured models are equipped with a USB/audio board. Defeatured models are equipped with an audio board. The remov al procedures are identical for both boards. 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Optical dri v e ( Section 5.10 ) d. K e yboard ( Section 5.11 ) e. Switch cov er ( Section 5.15 ) f. LED board ( Section 5.16 ) g. Display assembly ( Section 5.22 ) h. T op co ver ( Section 5.23 ) i. Speaker ( Section 5.24 ) j. F an assembly ( Section 5.17 ) k. Heat sink ( Section 5.18 ) l. System board ( Section 5.25 ) USB/A udio Boar d Spare P art Number Information USB/audio board 409968-001
5–7 6 Maintenance and S ervi ce Guide Re mo val and R eplacemen t Pr ocedur es 2. Remov e the USB cable 1 and audio cable 2 from the clips in the base enclosure. 3. Release the clip 3 that secures the USB/audio board to the base enclosure. 4. Remov e the USB/audio board 4 from the base enclosure. R emo v ing the U SB/Audi o Boar d
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–77 5. If it is necessary to replace the USB/audio board cable, disconnect the cable from the board. ✎ The USB/audio board cable is included with the USB/audio board spare part kit and is also a v ailable in the Cable Kit, spare part number 409990-001. R emo v ing the U SB/Audi o Boar d Ca ble Re v erse the abov e procedure to install the USB/audio board.
5–7 8 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 5 . 2 7 P C Ca r d/ Sma rt Ca r d As se m bl y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Optical dri v e ( Section 5.10 ) d. K e yboard ( Section 5.11 ) e. Switch cov er ( Section 5.15 ) f. LED board ( Section 5.16 ) g. Display assembly ( Section 5.22 ) h. T op co ver ( Section 5.23 ) i. Speaker ( Section 5.24 ) j. F an assembly ( Section 5.17 ) k. Heat sink ( Section 5.18 ) l. System board ( Section 5.25 ) PC Car d/Smar t Car d Assembl y Spare P art Number Information PC Card/smar t card assembly 409943-001
R emo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–7 9 2. T urn the system board upside do wn with the PC Card eject b utton facing a way from you. 3. Remov e the four Phillips PM2.0×4.0 scre ws that secure the PC Card/smart card assembly to the system board. R emo v ing the P C Car d/Smar t Car d Assembl y Sc r e w s
5–80 Maintenance and Serv ice Gui de Re mo val and R eplacemen t Pr ocedur es 4. T urn the system board top-side up with the PC Card eject b utton facing a way from you. 5. Remov e the PC Card/smart card assembly from the system board. R emo v ing the P C Car d/Smar t Car d Assembl y Re v erse the abov e procedure to install the PC Card/smart card assembly .
Maintenance and S ervi ce Guide 6–1 6 Spec ific ations This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U.S. Height (front to back) Width Depth 3.3 to 3.8 cm 39.4 cm 27.4 cm 1.3 to 1.5 in 15.5 in 10.8 in W eight HP Compaq nw9440 with 17.0-inch displa y , optical drive , and 8-cell batter y pack HP Compaq nx9420 with 17.0-inch displa y , optical drive , and 8-cell batter y pack 3.40 kg 3.36 kg 7.5 lbs 7.4 lbs Input P ower Operating v oltage Operating current 18.5 V dc - 19.0 V dc 4.74 A or 6.5 A T emperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F
6–2 Maintenance and Serv ice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min s weep r ate 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min s weep r ate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Ta b l e 6 - 1 Computer (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 17.0-inch, WUXGA WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.172 × 0.172 mm 1920 × 1200 RGB v er tical str ipe Backlight CCFT Character display 80 × 25 T otal power consumption 6.0 W Viewing angle /-65° horizontal, /-50° v er tical typical
6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 17.0-inch, WSXGA WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.197 × 0.197 mm 1680 × 1050 RGB v er tical str ipe Backlight CCFT Character display 80 × 25 T otal power consumption 7.0 W Viewing angle /-60° horizontal, 40/-50° v er tical typical
Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 17.0-inch, WXGA WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.259 × 0.259 mm 1440 × 900 RGB v er tical str ipe Backlight CCFT Character display 80 × 25 T otal power consumption 6.5 W Viewing angle /-45° horizontal, 15/-35° v er tical typical
6–6 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 5 Har d Drives 100-GB* 80-GB* 60-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type SA T A SA T A SA T A T r ansfer rate Synchronous (maximum) Security 100 MB/sec ATA security 100 MB/sec ATA security 100 MB/sec ATA security Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 195,363,650 156,301,488 117,210,240 Disc rotational speed 7200 and 5400 r pm 7200 and 5400 r pm 5400 r pm Operating temperature 5°C to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusi ons apply. Consult Customer Care for details. *1 GB = 1 billion b ytes when ref erring to hard dr iv e storage capacity . Actual accessible capacity is less . †Actual drive specificatio ns ma y diff er slightly .
Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 6 Primary 8-cell, Li-Ion Batter y P ac k Dimensions Height Width Depth We i g h t 2.00 cm 26.80 cm 5.30 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.4 V 4.8 Ah 69 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
6–8 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 7 D VD±R W and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-R OM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) , CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-R W D VD-R and DV D - R W Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Disc thickness 1.2 mm (0.047 in) T r ac k pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD r ate) 5,400 KB/s (1,352 KB/s at 1X D VD rate) 2,700 KB/s (1,352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 7 D VD±R W and CD-R W Combo Drive (Continued)
6–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 D VD/CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-R OM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-R W Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and S ervi ce Guide 6–11 Disc thickness 1.2 mm (0.047 in) T r ac k pitch 0.74 µm Access time CD media D VD media Random Full strok e < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3,600 KB/s (150 KB/s at 1X CD rate) 1,500 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD r ate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 8 D VD/CD-R W Combo Drive (Continued)
6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervi ce Guide 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K e y or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SMBus Controller—24C3 Data F ax Modem with Smar tCP IRQ6 Diskette driv e IRQ7* P arallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft A CPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek R TL8139 F amily PCI f ast Ether net Controller
6–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numer ic data processor IRQ14 Pri mar y IDE channel IRQ15 Secondar y IDE channel *Def ault configuration; audio possib le configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IR Q5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the se rial port may assert IRQ3 or IRQ4. T able 6-10 System Interrupts (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Un used 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configur ation registers 025 - 03F Un used 02E - 02F 87334 “Super I/O” configuration f or CPU 040 - 05F Counter/timer registers 044 - 05F Un used 060 K eyboard controller 061 P or t B 062 - 063 Un used 064 K eyboard controller 065 - 06F Un used 070 - 071 NMI enab le/RTC 072 - 07F Un used 080 - 08F DMA page registers 090 - 091 Un used 092 P or t A 093 - 09F Un used 0A0 - 0A1 Interrupt controller no . 2
6–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF U nused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF U nused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Un used 170 - 177 S econdar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk controller 1F8 - 200 Un used 201 Jo yStic k (decoded in ESS1688) 202 - 21F Un used 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Un used 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF R eser ved serial por t T able 6-11 System I/O Addresses (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Un used 320 - 36F Un used 370 - 377 S econdar y diskette driv e controller 378 - 37F P arallel por t (LPT1/defa ult) 380 - 387 Un used 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB V GA 3BC - 3BF Reser v ed (parallel por t/no EPP suppor t) 3C0 - 3DF V GA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF Internal modem 3F0 - 3F7 “A” diskette controller 3F8 - 3FF Serial por t (COM1/def ault) CF8 - CFB PCI configuration inde x register (PCIDIV O-1) CFC - CFF PCI configuration data register (PCIDIV O-1) T able 6-11 System I/O Addresses (Continued)
6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Un used 2 MB 08000000-080FFFFF Video memor y (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System BIOS
Maintenance and S ervi ce Guide A–1 A Sc r e w L ist ing This appendix provides specif ication and reference information for the scre ws and scre w locks used in the computer . All screws and scre w locks listed in this appendix are a v ailable in the Scre w Kit, spare part number 409945-001, and the Display Scre w Kit, spare part number 409940-001. Philli ps P M 3 .0×3 . 0 Scr ew Locations Ta b l e A - 1 Phillips PM3.0×3.0 Screw Color Qty . Length Thread Head Width Black 4 3.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard driv e to the hard drive fr ame (documented in Section 5.4 ) mm
A–2 Maintenance and Serv ice Gui de Scr e w Listin g Philli ps P M 2 . 5×17 . 0 Scr e w L ocat ions Ta b l e A - 2 Phillips PM2.5×17.0 Screw Color Qty . Length Thread Head Width Black 2 17.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the hard driv e cov er to the hard driv e (screws are captured on the cov er b y C clips; documented in Section 5.4 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–3 Philli ps P M 2 . 5×13. 0 Scr e w Location Ta b l e A - 3 Phillips PM2.5×13.0 Spring-Loaded Screw Color Qty . Length Thread Head Width Silv er 1 13.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the hard driv e to the computer (screw is captured on the cov er b y C clip; documented in Section 5.4 ) mm
A–4 Maintenance and Serv ice Gui de Scr e w Listin g Phillips P M2 . 5×4. 0 Sc r e w L ocati ons Ta b l e A - 4 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the memory/Mini Ca rd module compar tment cover to the computer (scre ws are captured on the hard dr iv e frame b y C clips; documented in Section 5.7 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–5 Phillips P M2 . 0×4. 0 Sc r e w L ocati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silv er 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Mini Card WL AN module to the computer (documented in Section 5.8 ) mm
A–6 Maintenance and Serv ice Gui de Scr e w Listin g Phillips P M2 . 0×4. 0 Sc r e w L ocati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 scre ws that secure the optical drive brac k et to the optical drive (documented in Section 5.10 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–7 Phillips P M2 . 0×4. 0 Sc r e w L ocati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.14 ) mm
A–8 Maintenance and Serv ice Gui de Scr e w Listin g Phillips P M2 . 0×4. 0 Sc r e w L ocati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 18 4.0 mm 2.0 mm 4.5 mm Where used: 8 screws that secure the displa y hinge to the display panel (documented in Section 5.22 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–9 Phillips P M2 . 0×4. 0 Sc r e w L ocati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 18 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the PC Card/smart card assembly to the system board (documented in Section 5.27 ) mm
A–10 Maintenance and S ervi ce Guide Scr e w Listin g T orx8 T8M2 . 5×9 .0 S cr ew L ocati ons Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 1 One scre w that secures the optical dr iv e to the computer (documented in Section 5.10 ) 2 F our scre ws that secure the ke yboa rd to the computer (documented in Section 5.11 ) 3 One scre w that secures the T ouchP ad to the computer (documented in Section 5.13 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–11 T orx8 T8M2 . 5×9 .0 S cr ew L ocati ons Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y asse mbly to the computer (documented in Section 5.22 ) mm
A–12 Maintenance and S ervi ce Guide Scr e w Listin g T orx8 T8M2 . 5×9 .0 S cr ew L ocati ons Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 14 screws that secure the top co v er to the computer (documented in Section 5.23 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–13 T orx8 T8M2 . 5×4. 0 Sc r ew L ocati ons Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the s witch co v er to the computer (documented in Section 5.15 ) mm
A–14 Maintenance and S ervi ce Guide Scr e w Listin g T orx8 T8M2 . 5×4. 0 Sc r ew L ocati ons Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the LED board to the computer (documented in Section 5.16 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–15 T orx8 T8M2 . 5×4. 0 Sc r ew L ocati ons Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the video board heat sink to the computer (documented in Section 5.20 ) mm
A–16 Maintenance and S ervi ce Guide Scr e w Listin g T orx8 T8M2 . 5×4. 0 Sc r ew L ocati ons Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y asse mbly to the computer (documented in Section 5.22 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–17 T orx8 T8M2 . 5×4. 0 Sc r ew L ocati ons Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y panel to the display enclosure (documented in Section 5.22 ) mm
A–18 Maintenance and S ervi ce Guide Scr e w Listin g T orx8 T8M2 . 5×4. 0 Sc r ew L ocati ons Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the displa y panel to the display enclosure (documented in Section 5.22 ) 2 One scre w that secures the ambient light sensor board to the display enclosure (documented in Section 5.22 ) 3 One scre w that secures the inv er t er board to the displa y enclosure (documented in Section 5.22 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–19 T orx8 T8M2 . 5×19 . 0 Scr ew L ocati on Ta b l e A - 8 T orx8 T8M2.5×19.0 Screw Color Qty . Length Thread Head Width Black 1 19.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the LED boar d to the computer (documented in Section 5.16 ) mm
A–20 Maintenance and S ervi ce Guide Scr e w Listin g T orx8 T8M2 . 5×7 . 0 Sc r ew L ocati ons Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the f an assemb ly to the computer (documented in Section 5.17 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–21 T orx8 T8M2 . 5×7 . 0 Sc r ew L ocati ons Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y bezel to the displa y assemb ly (documented in Section 5.22 ) mm
A–2 2 Main tenance and Se rvi ce Guide Scr e w Listin g T orx8 T8M2 . 5×7 . 0 Sc r ew L ocati ons Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top co v e r to the computer (documented in Section 5.23 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–2 3 T orx8 T8M2 . 5×7 . 0 Sc r ew L ocati on Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: One scre w that secures the system board to the base enclosure (documented in Section 5.25 ) mm
A–2 4 Main tenance and Se rvi ce Guide Scr e w Listin g Philli ps P M 2 . 5×7 .0 Sc r ew L ocations T able A-10 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silv er 10 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that the processor heat sink to the computer (scre ws are secured to the heat sink by C clips; documented in Section 5.18 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–2 5 Philli ps P M 2 . 5×7 .0 Sc r ew L ocations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 10 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the video board he at sink to the computer (screws are secured to the heat sink by C clips; documented in Section 5.20 ) mm
A–2 6 Main tenance and Se rvi ce Guide Scr e w Listin g Philli ps P M 2 . 5×7 .0 Sc r ew L ocations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 10 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y panel to the display enclosure (documented in Section 5.22 ) mm
Scr e w Listin g Maintenance and S ervi ce Guide A–2 7 HM5 . 0×9 . 0 Sc r e w L oc k L ocations T able A-11 Hex Soc ket HM5.0×9.0 Scre w Loc ks Color Qty . Length Thread Head Width Silv er 2 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw loc ks that secure the video bo ard to the computer (documented in Section 5.21 ) mm
A–2 8 Main tenance and Se rvi ce Guide Scr e w Listin g Philli ps P M 2 . 0×6. 0 Scr e w Locations T able A-12 Phillips PM2.0×6.0 Screws Color Qty . Length Thread Head Width Silv er 2 6.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y bezel to the displa y enclosu re (documented in Section 5.22 ) mm
Maintenance and S ervi ce Guide B–1 B Soft w ar e B ac k u p and Rec o v er y Back up HP Backup and Recov ery Manager pro vides se veral w ays to back up the system and to recov er optimal system functionality . ✎ HP installed dri v ers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recov ery Manager . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager . ✎ The computer must be connected to external po wer before you perform backup and recov ery procedures. Safeguarding Y our D a ta T o safeguard your documents, store personal f iles in the My Documents folder and periodically create a backup copy of the folder .
B–2 Maintenance and Se rvic e Guide So ftwar e Bac k up and R eco v ery B ac kin g Up t h e S y s tem Using HP Backup and Restore Manager , you can ■ Back up specif ic files and folders. ■ Back up the entire system. ■ Back up modif ications since your last backup, using HP system restore points. ■ Schedule backups. Ba c king Up S pec ific Files or F old ers Y ou can back up specific f iles or folders to the hard driv e, to an optional external hard dri ve, or to discs. ✎ This process will take se v eral minutes, depending on the f ile size and the speed of the computer . T o back up specific f iles or folders: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup and Recov ery Manager . 2. Click Next. 3. Click Back up to protect system settings and important data f iles , and then click Next . 4. Click Back up individual f iles and f olders , and then click Next . The Backup W izard opens. 5. Click Next. 6. Click Backup selected f iles fr om most common locations (Recommended) . – or – Click Advanced Backup (Experienced users) to access adv anced f iltering techniques. 7. Click Next. 8. Follo w the on-screen instructions.
So ft w ar e Bac k up and R eco ve ry Maintenance and S ervi ce Guide B–3 B ac kin g Up t h e Entire Hard Driv e When you perform a complete backup of the hard dri v e, you are sa ving the full factory image, including the W indows operating system, software applications, and all personal f iles and folders. ✎ A copy of the entire hard dri v e image can be stored on another hard dri ve, on a netw ork dri v e, or on recov ery discs that you create. ✎ This process may take o v er an hour , depending on your computer speed and the amount of data being stored. T o back up your entire hard dri ve: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup and Recov ery Manager . 2. Click Next. 3. Click Back up to protect system settings and important data f iles , and then click Next . 4. Click Back up entire hard dri ve , and then click Next . The “Back up entire hard disk” page opens. 5. Click Next. 6. Select the location for the backup f iles, and then click Next . 7. Select the Protect data access with passw ord check box, and type your password in the Passw ord and Conf irm boxes. ✎ This step is optional. If you do not want to password-protect your data access, clear the Protect data access with passw ord check box. 8. Click Next. 9. Follo w the on-screen instructions.
B–4 Maintenance and Se rvic e Guide So ftwar e Bac k up and R eco v ery Ba c king U p Modifications M ad e to t he S ystem When you back up modif ications since your last backup, you are creating system recov ery points. This allo ws you to sa v e a snapshot of your hard dri v e at a specific point in time. Y ou can then recov er back to that point if you w ant to re verse subsequent changes made to your system. ✎ The f irst system recov ery point, a snapshot of the entire image, is automatically created the f irst time you perform a backup. Subsequent recov ery points mak e a copy of changes made after that time. HP recommends that you create recov ery points ■ Before you add or extensi vely modify software or hardw are. ■ Periodically , whenev er the system is performing optimally . ✎ Recov ering to an earlier reco very point does not af fect data f iles or e-mails created since that recov ery point. After you create a recov ery point, you are prompted to schedule subsequent recov ery points. Y ou can schedule recovery points for a specif ic time or e vent in your system. T o create and schedule a system recov ery point: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup and Recov ery Manager . 2. Click Next. 3. Click Back up to protect system settings and important data f iles , and then click Next . 4. Click Create or manage Reco very P oints , and then click Next . The “Recov ery Point Manager” page opens. 5. Follo w the on-screen instructions.
So ft w ar e Bac k up and R eco ve ry Maintenance and S ervi ce Guide B–5 Sc heduling Ba c k ups T o schedule backups: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recov ery points at specif ic interv als (no w , daily , weekly , or monthly) or at specific e vents, such as at system start or when you dock to an optional docking station (select computer models only), by clicking one of the a v ailable options. Click Next to further def ine the settings. A summary of your system recov ery point settings is displayed. 4. Follo w the on-screen instructions. Rec o v er y HP Backup and Recov ery Manager analyzes the hard dri v e and creates a dedicated hard dri v e rec ov ery partition on the hard dri v e large enough to store a cop y of the full factory image. Y ou can choose whether you want to store that cop y on the recov ery partition, on another dri v e, or on external reco v ery discs. ✎ Before using HP Backup and Recov ery Manager , try repairing the system by running Microsoft W indo ws System Restore. For more information, select Start > Help and Support , and then search for “System Restore. ”
B–6 Maintenance and Se rvic e Guide So ftwar e Bac k up and R eco v ery HP Backup and Recov ery Manager allo ws you to ■ Cr eate reco very discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full f actory image (operating system and software) in case of system f ailure or instability . ✎ If you do not ha ve a CD or D VD b urner , a copy of the entire hard dri ve image can be stored on another hard dri ve or on a network dri v e. ■ P erf orm a r ecov ery . Y ou can perform a full system recov ery or recov er important f iles from the reco very partition on the hard dri ve, from another dri ve, or from reco very discs that you create. Creating Reco v er y Disc s (Hi ghly Recommended) After setting up the computer for the f irst time, you can create a set of recov ery discs of the full factory image, using Reco v ery Media Creator in the HP Backup and Recov ery Manager . The recov ery discs are used to start up (boot) the computer and recov er the operating system and softwa re to factory settings in case of system failure or instability . Ä CA UTION: After y ou c r eate the r eco v ery discs, y ou can incr ease the amount of a v ailable space on the har d dri v e by deleting the r eco v ery partition . Ho w e v er , doing this is no t r ecommended. If y ou delete this partition , y ou w ill los e an y inf ormati on that is on the partition . ✎ Only one set of recov ery discs can be created for this computer .
So ft w ar e Bac k up and R eco ve ry Maintenance and S ervi ce Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or D VD R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager . ■ Number each disc before inserti ng it into the optical dri v e of the computer . ■ If necessary , you can cancel Reco very Media Creator before you ha ve f inished creating the reco v ery discs. The next time you open Recov ery Media Creator , you will be prompted to continue the disc creation process where you left of f. T o create a set of recov ery discs: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup and Recov ery Manager . 2. Click Next. 3. Click Create factory softwar e recov ery CDs or D VDs to r ecover the system (Highly r ecommended) , and then click Next . The “Recov ery Media Creator” page opens. 4. Click Next. 5. Click Write to CD/D VD , and then click Next . 6. Follo w the on-screen instructions. Pe r f o r m i n g a R e c o v e r y P er f orming a Reco v er y from t he Reco v er y Dis cs T o perform a recov ery from the reco very discs: 1. Back up all personal f iles. 2. Insert the f irst recov ery disc into the optical dri v e and restart the computer . 3. Follo w the on-screen instructions.
B–8 Maintenance and Se rvic e Guide So ftwar e Bac k up and R eco v ery P er f orming a Reco v ery from t he H ard Driv e There are 2 ways to initiate a reco v ery from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco v ery in Win do ws T o initiate a recov ery in W indows: 1. Back up all personal f iles. 2. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup and Recov ery Manager . 3. Click Next. 4. Click Recov er important f iles or the entir e system , and then click Next . 5. Click a recov ery option, and then click Next . ✎ If you choose to recov er the system, the computer restarts and recov ery be gins. 6. Follo w the on-screen instructions. Initia ting a Reco v er y from t he H ard Dri v e Reco v er y P ar tition T o initiate a recov ery from the hard dri v e recov ery partition: 1. Back up all personal f iles. 2. Restart the computer , and then press f11 before the W indows operating system loads. 3. Click a recov ery option, and then click Next . 4. Follo w the on-screen instructions.
Maintenance and S ervi ce Guide C–1 C Dis pl a y C ompon ent Recy c ling Å W ARN IN G: T he backli ght contains mer cury . Ca ution sh ould be e x er c ised w hen remo ving and handling the bac klight t o av o id damaging this component and ca using e xposur e to the mer cury . Ä CA UTION: The pr ocedures in this a ppendi x can r esult in damage to displa y components . T he only compo nents intended f or r ecy c ling purpo ses ar e the li quid c rys tal displa y (L CD) panel and the bac klight . Car ef ul handling should be e x er c ised w hen r emo v ing these components . ✎ Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of en vironmental considerations. For disposal or rec ycling information, contact your local authorities or the Electronic Industries Alliance (EIA) at http://www .eiae.org .
C–2 Maintenance and S ervi ce Guide Display C omponent R ecy c ling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this appendix are general disassembly instructions. Specif ic details, such as scre w sizes, quantities, and locations, and co mponent shapes and sizes, can v ary from one computer model to another .
Displa y Com ponent R ecy cling Maintenance and S ervi ce Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co v ers 1 and scre ws 2 that secure the display bezel to the display assembly . R emo v ing the Displa y Bez el Sc r ew C o v ers and S c r e w s
C–4 Maintenance and S ervi ce Guide Display C omponent R ecy c ling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . R emo v ing the Dis play Bez el
Displa y Com ponent R ecy cling Maintenance and S ervi ce Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 . R emo v ing the Displa y Inv erter
C–6 Maintenance and S ervi ce Guide Display C omponent R ecy c ling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. R emo v ing the Dis play P anel Asse mbl y
Displa y Com ponent R ecy cling Maintenance and S ervi ce Guide C–7 7. T urn the display panel assembly upside do wn. 8. Remov e all scre ws that secure the display panel frame to the display panel. R emo v ing the Dis play P anel F r ame Scr ew s
C–8 Maintenance and S ervi ce Guide Display C omponent R ecy c ling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. R emo v ing the Dis play F r ame
Displa y Com ponent R ecy cling Maintenance and S ervi ce Guide C–9 11. Remov e the scre ws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight co ver . R emo v ing the Bac klight C o v er
C–10 Main tenance and Se rvi ce Guide Display C omponent R ecy c ling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. R eleasing the Bac klight C able s
Displa y Com ponent R ecy cling Maintenance and S ervi ce Guide C–11 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel. R emo v ing the Bac klight F rame
C–12 Maintenance and Serv ice Gui de Display C omponent R ecy c ling Å W ARN IN G: T he backli ght contains mer cury . Ca ution sh ould be e x er c ised w hen remo ving and handling the bac klight t o av o id damaging this component and ca using e xposur e to the mer cury . 18. Slide the backlight out of the backlight frame. R emo v ing the Bac klight
Displa y Com ponent R ecy cling Maintenance and S ervi ce Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. R eleasing the L CD P a nel
C–14 Maintenance and Serv ice Gui de Display C omponent R ecy c ling 23. Remov e the LCD panel. R emo v ing the L CD P a nel 24. Recycle the LCD panel and backlight.
Maintenance and S ervi ce Guide D–1 D Co nnec tor P in As sig nmen ts Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel
D–2 Maintenance and Se rvic e Guide Connec tor P in Assignmen ts Ta b l e D - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data – 4 Ground
Connec tor P in Assignments Maintenance and S ervi ce Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground
D–4 Maintenance and Se rvic e Guide Connec tor P in Assignmen ts Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Hor izontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog
Connec tor P in Assignments Maintenance and S ervi ce Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused
D–6 Maintenance and Se rvic e Guide Connec tor P in Assignmen ts Ta b l e D - 7 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T r ansmit 5 Unused 2 T r ansmit – 6 Receive – 3 Receive 7 Unused 4 Unused 8 Unused
Maintenance and S ervi ce Guide E–1 E P o w e r Cord Set Req uirements 3-Con duc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Po wer cord sets for use in other countries must meet the requirements of the country where the computer is used.
E–2 Mainte nance and Serv ice Gui de P o w er Cor d Set R equirements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed b y an acceptable accredited agency responsible for e valuation in the country where the po wer cord set will be used. ■ The po wer cord sets must ha ve a minimum current capacity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by each country’ s power system. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the ap pliance inlet on the back of the computer .
P o w er Cor d Set Requir ements Maintenance and S ervi ce Guide E–3 Coun tr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Ag ency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium C EBC 1 Canada CSA 2 Denmark D EMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n ME T I 3 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of the agency responsible f or e v aluation in the countr y where it will be used. 2. The fle xible cord m ust be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug must be a tw o-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , flexib le cord, and wall plug must bear a “T” mark and registration number in accordance with the J apanese Dentor i Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration.
E–4 Mainte nance and Serv ice Gui de P o w er Cor d Set R equirements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMK O 1 P eople’ s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of the agency responsible f or e v aluation in the countr y where it will be used. 2. The fle xible cord m ust be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug must be a tw o-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , flexib le cord, and wall plug must bear a “T” mark and registration number in accordance with the J apanese Dentor i Law . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration. 4. The fle xible cord m ust be T ype R VV , 3-conductor , 0.75 mm² conductor size. P ower cord set fittings (appliance co upler and w all plug) must bear the cer tification mar k of the agency resp onsible f or e valuation in the countr y where it will be used. 5. The fle xible cord m ust be T ype VC TF , 3-conductor , 0.75 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cer tification mar k of the agency respon sible f or ev aluation in the country where it will be used. 3-Conductor P ower Cor d Set Requirements (Continued) Country/Region Accredited Ag ency Applicable Note Number
Maintenance and S ervi ce Guide Inde x–1 In de x 4–3 1394 port 1–11 A AC adapter, spare part numbers 3–21 , 3–25, 3–34 accessory battery connector 1–20 arrow keys 1–15 audio troubleshooting 2–25 audio-in jack location 1–9 pin assignments D–2 audio-out jack location 1–9 pin assignments D–1 B base enclosure, spare part number 3–9, 3–31 battery bay 1–13, 1–20 battery light 1–7 battery locking latch 1–20 battery pack removal 5–4 spare part number 3–15, 3–25 , 5–4 specifications 6–7 battery release latch 1–21 Bluetooth module removal 5–11 spare part number 3–9 , 3–34 , 5–11 Bluetooth module cable illustrated 3–19 removal 5–70 bottom components 1–20 C Cable Kit contents 3–19 spare part number 3–19, 3–34 cables, service considerations 4–2 caps lock key 1–15 caps lock light 1–17 carrying case, spare part number 3–21, 3–24 CMOS clearing 1–4 components bottom 1–20 front 1–6 keyboard 1–12, 1–14 left-side 1–10 rear 1–10
Inde x–2 Main tenance and Serv ice Gui de Inde x right-side 1–8 top 1–16, 1–18 computer feet illustrated 3–18 locations 5–10 Computer Setup overview 2–1 computer specifications 6–1 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–4 headphone D–1 microphone D–2 modem D–5 monitor D–4 network D–6 RJ-11 D–5 RJ-45 D–6 S-Video-out D–3 Universal Serial Bus (USB) D–2 connectors, service considerations 4–2 D design overview 1–22 Digital Media Slot 1–7 disassembly sequence chart 5–2 diskette drive OS loading problems 2–23 precautions 4–3 spare part number 3–24 display assembly removal 5–46 spare part numbers 3–3, 3–33 , 3–34 , 5–46 display bezel illustrated 3–16, 3–17 removal 5–53 spare part number 3–17, 3–31 , 5–50 , 5–53 Display Bracket Kit, spare part number 3–17, 3–31, 5–50 Display Cable Kit, spare part number 3–17, 3–31, 5–50, 5–56 display component recycling C–1 display enclosure illustrated 3–16 spare part number 3–17, 3–31 , 5–50 display hinge illustrated 3–16 removal 5–58 Display Hinge Kit, spare part number 3–17, 3–31, 5–50 display inverter illustrated 3–16 removal 5–57 spare part number 3–17, 3–31 , 5–50 , 5–56 display latch actuator, removal 5–59 display latch arm, removal 5–60
Inde x Maintenance and S ervi ce Guide Inde x–3 display panel illustrated 3–16 removal 5–56 spare part numbers 3–17, 3–33 , 3–34 , 5–50 , 5–56 display release button 1–7 Display Screw Kit, spare part number 3–17, 3–31, 5–50 docking connector 1–20 docking device, troubleshooting 2–18 drive light 1–7 drives, preventing damage 4–3 DVD/CD-RW Combo Drive OS loading problems 2–24 precautions 4–3 removal 5–18 spare part numbers 3–9, 3–20 , 3–33 , 3–34 , 5–18 specifications 6–10 DVD±RW and CD-RW Combo Drive OS loading problems 2–24 precautions 4–3 removal 5–18 spare part number 3–9, 3–20 , 3–34 , 5–18 specifications 6–8, 6–10 E electrostatic discharge 4–4, 4–8 exhaust vents 1–10, 1–13 expansion product spare part number 3–21 external monitor port location 1–10 pin assignments D–4 External MultiBay II power cable and stand, spare part number 3–21, 3–24 External MultiBay II, spare part number 3–21, 3–24 F f1 to f12 keys 1–15 fan assembly removal 5–35 spare part number 3–5 , 3–31 , 5–35 features 1–2 feet illustrated 3–18 locations 5–10 fingerprint reader, location 1–19 fingerprint sensor board, spare part number 3–5 , 3–31 , 5–63 flowcharts, troubleshooting no audio 2–25, 2–26 no network/modem connection 2–30 no OS loading 2–19 no OS loading from diskette drive 2–23 no OS loading from hard drive 2–20, 2–21, 2–22 no OS loading from optical drive 2–24 no power 2–12 , 2–14 , 2–15 no video 2–16, 2–17
Inde x–4 Main tenance and Serv ice Gui de Inde x nonfunctioning device 2–27 nonfunctioning docking device 2–18 nonfunctioning keyboard 2–28 nonfunctioning pointing device 2–29 fn key 1–15 front components 1–6 G grounding equipment and methods 4–7 H hard drive OS loading problems 2–20 precautions 4–3 removal 5–6 spare part numbers 3–15, 3–20 , 3–33 , 3–34 specifications 6–6 hard drive bay 1–21 hard drive cover illustrated 3–18 removal 5–7 headphone jack location 1–9 pin assignments D–1 HP Docking Station, spare part number 3–21, 3–24 HP Extended Life Battery, spare part number 3–21, 3–24 I I/O address specifications 6–15 interrupt specifications 6–13 K keyboard removal 5–20 spare part numbers 3–3, 3–5 , 3–26 , 3–27 , 3–28 , 3–29 , 3–30 , 3–31 , 5–20 troubleshooting 2–28 keyboard components 1–12, 1–14 keypad keys 1–15 L Label Kit, spare part number 3–21 , 3–31 LED board removal 5–34 spare part number 3–3 , 3–32 , 5–34 left-side components 1–10 lid switch board, spare part number 3–3 M mass storage devices, spare part numbers 3–20 memory map specifications 6–18 memory module removal 5–12, 5–24 spare part numbers 3–9, 3–32 , 5–12 , 5–24
Inde x Maintenance and S ervi ce Guide Inde x–5 memory module compartment 1–21 memory/Mini Card module cover illustrated 3–18 removal 5–12 microphone illustrated 3–19 removal 5–62 microphone jack location 1–9 pin assignments D–2 Mini Card compartment 1–21 Mini Card module removal 5–14 spare part numbers 3–11, 3–13 , 3–15 , 3–25 , 3–26 , 5–14 Miscellaneous Plastics Kit (for use with docking device), spare part number 3–21, 3–25 modem cable illustrated 3–19 removal 5–72 modem jack location 1–13 pin assignments D–5 modem module removal 5–30 spare part number 3–7, 3–31 , 5–30 troubleshooting 2–30 monitor port location 1–10 pin assignments D–4 MultiBay DVD/CD-RW Combo Drive, spare part number 3–21, 3–24 MultiBay DVD-ROM drive, spare part number 3–21, 3–24 N network cable illustrated 3–19 removal 5–73 network jack location 1–9 pin assignments D–6 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18, 2–27 num lock key 1–15 num lock light 1–17 O optical drive location 1–9 OS loading problems 2–24 precautions 4–3 removal 5–18 spare part numbers 3–9, 3–20 , 3–21 , 5–18 specifications 6–8, 6–10 optical drive bracket, removal 5–19 P packing precautions 4–5 password clearing 1–4 PC Card slot space saver 3–18 PC Card slots 1–11
Inde x–6 Main tenance and Serv ice Gui de Inde x PC Card/smart card assembly removal 5–78 spare part number 3–9, 3–31 , 5–78 plastic parts 4–2 Plastics Kit contents 3–18 spare part number 3–7, 3–18 , 3–31 pointing device, troubleshooting 2–29 pointing stick 1–19 pointing stick buttons 1–19 power button 1–16 power connector 1–10 power cord set requirements E–2 spare part numbers 3–22, 3–24 power light 1–6 , 1–16 power management features 1–5 power, troubleshooting 2–12 processor removal 5–38 spare part numbers 3–7, 3–33 , 5–38 processor heat sink removal 5–36 spare part number 3–5, 3–31 , 5–36 R rear components 1–10 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 RJ-11 jack location 1–13 pin assignments D–5 RJ-45 jack location 1–9 pin assignments D–6 RTC battery removal 5–17 spare part number 3–9 , 3–32 , 5–17 S Screw Kit contents A–1 spare part number 3–23, 3–31 , A–1 screw listing A–1, B–1 security cable slot 1–13 serial number 3–1, 5–1 service considerations 4–2 smart card slot 1–11 speaker location 1–7 removal 5–66 spare part number 3–9 , 3–31 , 5–66 specifications battery pack 6–7 computer 6–1
Inde x Maintenance and S ervi ce Guide Inde x–7 DVD/CD-RW Combo Drive 6–10 DVD±RW and CD-RW Combo Drive 6–8, 6–10 hard drive 6–6 I/O addresses 6–15 interrupts 6–13 memory map 6–18 optical drive 6–8, 6–10 system DMA 6–12 static shielding materials 4–8 S-Video-out jack location 1–10 pin assignments D–3 switch cover removal 5–32 spare part number 3–3, 3–31 , 5–32 system board removal 5–68 spare part number 3–9, 3–32 , 5–68 system DMA 6–12 system memory map 6–18 T thermal pad, replacement 5–43 thermal paste, replacement 5–37 tools required 4–1 top components 1–16, 1–18 top cover removal 5–63 spare part number 3–5, 3–32 , 5–63 spare part numbers 3–32 TouchPad 1–19 removal 5–26 spare part numbers 3–7, 5–26 TouchPad cable illustrated 3–19 removal 5–29 TouchPad left/right buttons 1–19 TouchPad scroll zone 1–19 transporting precautions 4–5 troubleshooting audio 2–25 docking device 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18 , 2–27 OS loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 U Universal Serial Bus (USB) diskette drive, spare part number 3–23 Universal Serial Bus (USB) port location 1–9, 1–10 pin assignments D–2 unknown password 1–4
Inde x–8 Main tenance and Serv ice Gui de Inde x USB/audio board removal 5–75 spare part number 3–7, 3–33 , 5–75 USB/audio board cable illustrated 3–19 removal 5–77 V vents 1–21 video board removal 5–44 spare part number 3–9, 3–32 , 5–44 video board heat sink removal 5–40 spare part numbers 3–7, 3–31 , 3–34 , 5–40 video troubleshooting 2–16 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wireless antenna disconnecting 5–16 illustrated 3–16 removal 5–61 Wireless Antenna Kit, spare part number 3–17, 3–31, 5–50 wireless button 1–17 wireless light 1–6, 1–17 workstation precautions 4–6