HP PAVILION 311 Maintenance And Service Manual

HP P a v ilion dm1 HP Mini 3 1 1 Compaq Mini 3 1 1 Maintenance and Servi ce Gui de Doc ument P ar t Number : 5 7 440 4 -00 2 October 2009 This guide is a troubleshooting re ference used for maintaining and ser vicing the computer. It provides comprehensive information on identifying computer features, compon ents, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2009 Hewlett-Packar d Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by He wlett-Packard Company under license . Intel, Atom, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsof t and Windows are U.S. registered trademar ks of Microsoft Corporation. SD Logo is a trademark of its pro prietor. The information contained herein is subjec t to change without notice. The only war ran ties for HP products and services are set forth in the express warranty statements accompanying such pro ducts and services. Nothing here in should be constr ue d as constituting an additional warranty. HP shall not be liable for technical or edit orial errors or omissions con tained herein. Second Edition: October 2009 First Edition: September 2009 Document Part Number: 574404-002
Safety warning notice Å WA R N I N G : T o reduce the po ssibility of heat-r elated inj ur ies or o f o v erheating the computer , do not place the compu ter dir ectl y on yo ur l ap o r ob st ru ct t h e c o mp u te r a i r v en t s. Us e t h e c o mp u te r o n ly on a h ard, f la t su r fa c e. Do n ot a ll ow an o th e r h a rd s u r fa c e, such as an adj oining opti onal printer , or a soft surface , such as p illo ws o r rugs or c lothing, to bloc k airflo w . Also, do not a llo w the A C adapter to contact the skin or a soft surface , suc h as pillo ws or r ugs or clothing , during oper ation . The computer and t he A C adapter comply w ith the user -accessible surface temperature li mits def ined by the Inter national Standar d for Saf ety of Informati on T echnology E quipment (IE C 60 9 5 0).
Maintenance and S ervi ce Gui de iv Cont ent s 1 Product description 2 External component identification Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Right-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10 3 Illustrated parts catalog Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11 4 Removal and repl acement procedures Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7 SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13 RTC battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15 Expansion memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Wireless button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27 Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28
v Maintenance and Servi ce Guide Conte nt s Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29 Digital media assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31 Multi board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37 System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38 Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42 Heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43 5 Setup Utility Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and selecting in S e tup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Restoring factory settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 6 Specifications Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 11.6-in display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 DVD±RW and CD-RW SuperMulti Double-L ayer Combo Drive with LightScrib e specifications . . . . . . 6–4 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive sp ecifications . . . . . . . . . 6–5 System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 System memory map specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8 7 Screw listing Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2 Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6 Phillips PM2.0×6.0 cap tive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7 Phillips PM2.0×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10 Phillips PM2.0×12.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13 Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14 8 Backup and recovery Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Conte nts Maintenance and S er v ice Guide vi Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6 9 Connector pin assignments Audio-out (headphone )/Audio-in (microphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3 RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 Universal Serial Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 10 Power cord set requirements Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countr ies and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2 11 Recycling Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1 Index
vii Maintenance and Servi ce Guide Conte nt s
Maintenance and S er v ice Guide 1–1 1 Pr oduc t desc r iption Category Description HP Mini 311 Compaq Mini 311 HP Pavilion dm1 Processors Intel ® Atom™ N280 1.66-GHz, 512-KB L2 cache, 667-MHz front-side bus (FSB) 99 Intel Atom N270 1.60-GHz, 512-KB L2 cache, 533-MHz front-side bus (FSB) 99 Intel Pentium ® SU4100 1.3-GHz, 2048-KB L2 cache, 800-MHz front-side bus (FSB) 9 Intel Mobil Cel eron ® SU2300 1.2-GHz, 1024-KB L2 cache, 8 00-MHz front-side bus (FSB) 9 Chipset MCP79 99 Intel GS45 (8W) 9 Southbridge ICH9M 9 Graphi cs nVidia ION (Windows 7 only) 99 nVidia ION LE (Windows XP only) 99 Intel UMA graphics (Mobile Intel GMA X4500 HD) Integrated with shared video memory: 999 ■ Up to 270-MB for 1024-MB system RAM 9 ■ Up to 319-MB for 1024-MB system RAM 99 ■ Up to 782-MB for 2048-MB system RAM 9 ■ Up to 895-MB for 2048-MB system RAM 99 ■ Up to 1294-MB for 3072-MB system RAM 9 ■ Up to 1294-MB for 4096-MB system RAM (32 bit OS) 9 ■ Up to 1407-MB for 3072-MB system RAM 99 ■ Up to 1759-MB for 4096-MB system RAM (64 bit OS) 9 Support for BD and HD-DVD playback with HD decode and DX10.1 support 9 (Continued)
1–2 Maintenance and Servi ce Guide Produc t descriptio n Panel 11.6-in (1366 × 768) HD, Bri ghtView, LED display assembly, supports privacy fil ter 999 Memory 1024-MB on-board memory and one customer-accessible/upgradabl e memory module slot Supports dual-channel memory Supports the following DDR3 configurations at 1333 MHz: 999 ■ 5120-MB total system memory (1024 on-board memory 4096 , dual channel) 9 ■ 3072-MB total system memory (1024 on-board memory 2048 , dual-channel) 999 ■ 2048-MB total system memory (1024 on-board memory 1024 , dual-channel) 999 ■ 1024-MB total system memory (1024 on-board memory, dual-channel) 999 Supports the following DDR3 configurations at 1066 MHz: ■ 5120-MB total system memory (1024 on-board memory 4096 , dual channel) 9 ■ 3072-MB total system memory (1024 on-board memory 2048 , dual-channel) 999 ■ 2048-MB total system memory (1024 on-board memory 1024 , dual-channel) 999 ■ 1024-MB total system memory (1024 on-board memory, dual-channel) Solid-state drive Supports 80-GB solid-state drive 999 Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA (SATA) 999 Supports the following ha rd drives: ■ 500-GB, 5400-rpm 9 ■ 320-GB, 5400-rpm (Windows 7 only) 999 ■ 250-GB, 5400-rpm (Windows 7 only) 999 ■ 160-GB, 7200-rpm 999 ■ 160-GB, 5400-rpm 999 (Continued) Category Description HP Mini 311 Compaq Mini 311 HP Pavilion dm1
Pr oduct des cripti on Maintenance and S er v ice Guide 1–3 Optical drives 12.7-mm tray load external USB optica l drive Serial ATA (SATA) Customer-accessi ble Supports no-optical-drive option 999 Supports the following drives: ■ Blu-ray ROM with L ightScribe DVD±R/RW and CD-RW SuperMulti Double-Layer Drive 999 ■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 999 Diskette drive Supports external USB drive only Supports boot from USB device 999 Microphone Integrated dual-array d igital microphone 999 Audio 2 integrated HD stereo spea kers Headphone jack Microphone jack 999 Webcam Integrated 2.8-megapixel camera with fixed focus 999 Modem Supports exte rnal USB modem option 999 Ethernet Integrated Realtek10/100 netwo rk interface card (NIC) Ethernet cable not included 999 (Continued) Category Description HP Mini 311 C ompaq Mini 311 HP Pavilion dm1
1–4 Maintenance and Servi ce Guide Produc t descriptio n Wireless Integrated wireless local-area network (WLAN) options through Mini PCI module: 999 ■ 802.11a/b/g/n WLAN module 999 ■ 802.11a/b/g/n WLAN/ Bluetooth® combo module 999 ■ 802.11b/g WLAN module 999 ■ 802.11b/g WLAN/ Bluetooth combo module 9 Supports no-WLAN option 999 2 WLAN antennas built into the displa y assembly 999 Integrated wireless wide-area network (WWAN) option through Mini PCI module: WWAN security provided by subscriber identity module (SIM), user-acce ssible behind battery 2 WWAN antennas (worldwide, 5-band) built into the display assembl y Does not support WWAN aftermarket option 999 Integrated wireless perso nal area network (WPAN) options through Bluetooth® module 999 External media cards One ExpressCard slot, supporting o ptional ExpressCard/34 cards Digital Media Slot supporting the follo wing optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MS/Pro) ■ MultiMediaCard (MMC) ■ Secure Digital High Capacity (SDHC) Memory Card ■ xD-Picture Card (XD) 999 Ports Audio-in (stereo micropho ne)/Audio-out (stereo headphone) HDMI v.1.3 AC power RJ-45 (Ethernet, includes l ink and activity lights) USB v. 2.0 (3) VGA (Dsub 15-pin) supporting 1600 × 1200 external resol ution at 75 GHz 999 Keyboard/ pointing devices Spill-resistant keyboard TouchPad with TouchPad buttons Touch-sen sitive contro ls Supports 2-way scroll with legend Taps enabled by default 999 Power requirements 65-W AC adapter 6-cell, 2.55-Ah (55-Wh) Li-ion battery 999 (Continued) Category Description HP Mini 311 Compaq Mini 311 HP Pavilion dm1
Pr oduct des cripti on Maintenance and S er v ice Guide 1–5 Security Security cable sl ot 999 Operating system Preinstalled: ■ Free DOS (Windows 7 only) 999 ■ Windows® 7 Professional 32 99 ■ Windows 7 Premium 32 999 ■ Windows 7 Bas ic 32 999 ■ Windows 7 Starter 32 99 ■ Free DOS (Windows XP only) ■ Windows XP Home Service Pack 3 for ULCPC Program 99 ■ Back on Track 9 Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory modules SIM WLAN module WWAN module 999 Category Description HP Mini 311 C ompaq Mini 311 HP Pavilion dm1
1–6 Maintenance and Servi ce Guide Produc t descriptio n
Maintenance and S er v ice Guide 2–1 2 External component identification Displa y Displa y components Item Component Description (1) Internal display switch Turns off the display if the displa y is closed while the power is on. (2) Webcam light On: The webcam is in use. (3) Webcam Captures still photograph s and videos. ✎ To capture videos, you must install additional webcam software. (4) Internal microphone Records sound.
2–2 Maintenance and Servi ce Guide External com ponent identif ication Wir eless antennas ✎ Your computer may look slightly differe nt from the illustration in this section. To see wireless regulati on notices, refer to the section of the Regula tory, Safety and Environmental Notices that ap plies to your country or region. These notices are located in Help and Support. Item Component Description (1) WLAN antennas (2)* Send and rece ive wireless si gnal s to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wire less wide-area networks (WWAN). *The antennas are not visi ble from the outside o f the computer . For optimal transmission, keep the areas immediately around the antennas free from obstructions.
External com ponent identif ication Maintenance and S er v ice Guide 2–3 T op components Buttons Item Component Description (1) Power button ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button brie fly to initiate the Sleep state or Standby. ■ When the computer is in the Sleep state or Standby, press the button briefly to exit. ■ When the computer i s in Hibernation, press the b utton briefly to exit Hibernation. If the computer has stopped respo nding and o perating system shutdown procedures are ineffective, press and hold the power button fo r at least 5 seconds to turn o ff the computer. ✎ This describes factory settings. For information about changing factory settings, refer to the user guides loca ted in Help and Support. (2) Wireless button Turns the wireless feature on or off but do es not create a wireless connection. ✎ To establish a wireless connection, a wirele ss network must already be set up.
2–4 Maintenance and Servi ce Guide External com ponent identif ication Keys ✎ Your computer may look slightly differe nt from the illustration in this section. Item Component Description (1) esc key Displays system information when pressed in combination with th e fn key. (2) fn key Executes frequently used system functi ons when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortc ut menu for items beneath the pointer. (5) Function keys Execute frequently used system functions when pressed in combination with the fn key.
External com ponent identif ication Maintenance and S er v ice Guide 2–5 Lig h ts Item Component Descript ion (1) Caps lock light On: Caps lock is on. (2) Power light ■ On: The computer i s on. ■ Blinking: The computer is in the Sleep state or Standby. ■ Off: The computer i s off or in Hibernation. (3) Wireless light ■ On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ■ Off: All wireless devices are off.
2–6 Maintenance and Servi ce Guide External com ponent identif ication Po i n t i n g d e v i c e s Item Component Description (1) TouchPad* Moves the pointer and sele cts or activates items on th e screen. (2) Left TouchPad button* Functions like th e left button on an external mouse. (3) Right TouchPad button* Functions like the right button on an external mou se. (4) TouchPad scroll zone Scrolls up or down. *This table describes factory settings.
External com ponent identif ication Maintenance and S er v ice Guide 2–7 Fr ont components Item Component Description (1) Speakers (2) Produce sound. (2) Battery light ■ On: A battery is charging. ■ Blinking: A battery that is the only available power sour ce has reached a low batte ry level. W hen the ba ttery reaches a criti cal batter y level, the battery light begi ns blinking rapidly. ■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external pow er so urce, the light st ays off until the battery reaches a low battery level. (3) Drive light Blinking: The ha rd drive or flash drive is being accessed.
2–8 Maintenance and Servi ce Guide External com ponent identif ication Right-side components Item Component Description (1) Digital Media Slot Supports the following optional digita l card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MS/Pro) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memo ry Card ■ xD-Picture Card (2) Audio-out (headphon e) jack/Audio-in (microphone) jack Produces sound when connected to opti onal powered stereo speakers, headphones, earb uds, a headset, or television audio . Also connects an optional headse t microphone. ✎ When a device is connected to the jack, the computer spea kers are disabled. The audio component cable must have a 4-conductor connector. (3) USB ports (2) Connect optional USB devices. (4) External monitor port Connects an ex ternal VGA monitor or projector. (5) RJ-45 (network) jack Connects a network cable.
External com ponent identif ication Maintenance and S er v ice Guide 2–9 Left-side compon ents Item Component Descriptio n (1) Security cable slot Attaches an optional se curity cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandle d or stolen. (2) Power connector Connects an AC adapter. (3) Vent Enables airflow to cool interna l components. ✎ The computer fan starts up automatically to cool intern al components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) USB port Connects an optional USB devi ce. (5) HDMI port Connects an optional video or audio devi ce, such as a high-definition television, or any compatible digital or audio compon ent. ✎ Depending on your computer model , the computer may include an HDMI port or a USB port at this location.
2–1 0 Maintenance and Servi ce Guide External com ponent identif ication Bottom components Item Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the batt ery. (3) Vents (4) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bay Contains the hard drive, t he wirel ess LAN module slot, and the memory module slot. Ä To prevent an unresponsive system, re place the wireless module only with a wireless module authorized fo r use in the computer by the governmental agency that reg ulates wir eless devices in your country or region. If you replace the module and then receive a w arning message, remove the module to restore comput er functionality, a nd then contact technical support through Help and Suppo rt.
Maintenance and S er v ice Guide 3–1 3 Illustrated parts catalog Service tag When ordering parts or requesting information, pro vide the computer serial n umber and model number provided on the service tag. Item Component Description (1) Product name T his is the product name a ffixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifie r that is unique to each product. (3) Part number/Product number (p/n) This number provides specific info rmation about the product’s hardware components. The part number help s a service technician determine what components and parts are neede d. (4) Model description This is the alphanumeric identif ier used to locate d ocuments, drivers, and support for the computer. (5) Warranty period This numb er describes the duration of the warranty period for the co mputer.
3–2 Maintenance and Servi ce Guide Illustr ated parts catalog Computer major components
Illustr ated parts catalog Maintenance and S er v ice Guide 3–3 Item Description Spare part number (1) 11.6-in (1366 × 768) HD, Brig htView , LED display assembly (include s webcam, microphone, 2 WLAN a ntenna transceivers and cables, na meplate, and logo): Display assembly wi th 2 WWAN antennas for use with the HP Mini 580006-001 Display assembly for use with the HP Mini 580007-001 Display assembly wi th 2 WWAN antennas for use with the Compaq Mini 580011-001 Display assembly wi th 2 WWAN antenna fo r use with the black-colored HP Pavilion 588689-001 Display assembly wi th 2 WWAN antenna fo r use with the white-colored HP Pavilion 588690-001 ✎ See “Display assembly su bcomponents” on page 3-9 for display assembly intern al component spare part information. (2) Keyboard (inclu des keyboard cable): For use in Belgium 580030-A41 For use in the Czech Republic 580030-221 For use in Demark 580030-DH1 For use in France 580030-051 For use with the HP Mini and Compaq Mini in French Canada 580030-121 For use in Germany 580030-041 For use in Greece 580030-DJ1 For use in Hungary 580030-211 For use in Israel 580030-BB1 For use in Italy 580030-061 For use in Japan 580030-291 For use in the Netherlands 580030-B31 For use in Portugal 580030-131 For use in Russia 580030-251 For use in Saudi Arabia 580030-171 For use in South Korea 580030-AD1 For use in Spain 580030-071 For use in Switzerland 580030-BG1 For use in Taiwan 580030-AB1 For use in Thailand 580030-281 For use in Turkey 580030-141 For use in the United Kingdom 580030-031 For use in the United States 580030-001 (3) Top cove r (includes TouchPad button board and cable , and TouchPad board and cable) 580057 -001 (Continued)
3–4 Maintenance and Servi ce Guide Illustr ated parts catalog (4) Power connector (inclu des cable) 591851-001 (5) Power button board (includes cable) 580058-001 (6) Speakers (inclu de cables) 580064-001 (7) Wireless b utton board (includes cable) 580060-001 (8) Fan (includes cable) 580061-001 (9) Heat sink assembly (includes replacement thermal material): For use with the HP Mini and Compaq Min i 580059-001 For use with the HP Pavilion 581758-001 (10) System board (include s processor, 1024 -MB base memory, and repl acement th erma l material): Includes Intel Atom N280 1.66-GHz processo r, 512-KB Leve l 2 cache, 667-MHz front-side bus (FSB) for use with the HP Mini and Compaq Mini 580000-001 Includes Intel Atom N270 1.6-GHz p rocessor, 512-KB Level 2 cache, 533-MHz front-side bus (FSB) for use with the HP Mini and Compaq Mini 579999-001 Includes Intel Pentium 1.3-GHz processor, 2048-KB Level 2 cache, 800-MHz FSB for use with the HP Pavilion 581751-001 Includes Intel Pentium 1.2-GHz processor, 1024-KB Level 2 cache, 800-MHz FSB for use with the HP Pavilion 581750-001 (11) RTC battery 580055-001 (12) Multi board (includes USB and RJ-45 ports, and cable) 580066-001 Multi board for use with the HP Pavilion (includes USB and RJ-45 ports, and cable) 591994-001 (13) Digital media assembly (in cludes cable) 580065-001 (14) Base enclosur e (includes 5 rubber device feet) 580054-001 (15) Expansion memory module (1333-MH z, DDR3): 4096-MB for use with the HP Pavilion 581754-001 4096-MB for use with the HP Pavilion in systems that include a WWAN module 581754-002 2048-MB 580017-001 2048-MB, for use with the HP Mini and Comp aq Mini in systems that include a WWAN module 580017-002 2048-MB, for use with the HP Pavilion in systems that in clude a WWAN module 591374-001 1024-MB 580016-001 1024-MB, for use with the HP Mini and Comp aq Mini in systems that include a WWAN module 580016-002 1024-MB, for use with the HP Pavilion in systems that in clude a WWAN module 591373-001 (16) WWAN module: HSPA EV-DO WWAN module for use in all countries and regions except the People’s Rep ublic of China 483377-002 HSPA EV-DO WWAN module for use in the People’s Republic of China 483377-003 UNDP HSPA EV-DO WWAN mini module 531993-001 (Continued) Item Description Spare part number
Illustr ated parts catalog Maintenance and S er v ice Guide 3–5 (17) WLAN modu le: 802.11b/g/n W LAN module: ■ Broadcom 4322AGN 802.11b/g /n WLAN module for use i n Canada, the Cayman Islands, Guam, Puerto Rico, the United St at es, and the U.S. Virgin Islands 518436-001 ■ Broadcom 4322AGN 802.11b/g /n WLAN module fo r use in Afghanistan, Albania , Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Banglade sh, Barbados, Belarus, Be lgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the B ritish Virgin Islands, Brunei , Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Centra l African Republic, Chad, C olombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Repub lic, Denm ark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salv ador, Equatorial Guinea, Eritrea, Estonia , Ethiopia, Fiji, Fin land, France, French Gu iana, Gabon, Gambi a, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Gua deloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Icelan d, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaic a, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia , Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritiu s, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mo zambique, Namibia, Nauru, Nepal, the Nether Antilles, the Neth erlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portu gal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Mari no, Sao T ome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore , Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain , Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vin cent and t he Grenadi nes, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, T rinidad and Tobago, Tunisia, Turke y, Tu rkmenistan, Tuvalu, Uganda, Ukrai ne, the United Arab Emirates, the United Kingdom, Uruguay, Uzbek istan, Vanu atu, Venezuela, Vietnam, Yemen, Zaire, Za mbia, and Zimbabwe 518436-002 Intel WiFi Link 5100 802.11b/g WLAN module for use in Pakistan, Russi a, and the Ukraine 482957-001 (Continued) Item Description Spare part number
3–6 Maintenance and Servi ce Guide Illustr ated parts catalog 802.11a/b/g/n WLAN module: ■ Broadcom 4322AGN 802.11 a/b/g/n WLAN m odule for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigu a and Barb uda, Argentina, Armeni a, Aruba, Australia, Austria, Azerbaijan, the Baha mas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermu da, Bhutan, Bolivia, Bosnia a nd Herzegovina, Botswana, Brazil , the British Virgin Islands, Brunei, Bul garia, Burkina Faso, Burundi, Cambodia , Cameroon, Cape Verde, the Central African Republic, Chad, Colombi a, Comoros, the Congo, Costa Ri ca, Croatia, Cyprus, the Czech Republic, Denmark, Djib outi, Dominica, the Dominican R epublic, East Timor, Ecuado r, Egypt, El Salvador, Equatorial Gu inea, Eritrea, Estonia, Ethiopia, Fiji, Finland , France, French Guiana, Gabon, Gambia, Geo rgia, Germany, Ghana, Gi braltar, Greece , Gr enada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Gu yana, Haiti, Honduras, Hong Kong, Hun gary, Iceland, India, Indonesia, Irel and, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati , Kuwa it, Kyrgyzstan, Laos, Latvia, Lebano n, Lesotho, Liberia, Liechtenstein, Lithuania, Lux embourg, Macedon ia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marsh all Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, M ongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Ne therlands, New Zealand , Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Pap ua New Guinea, Paraguay, the People's Republic of China, Peru, the Phili ppines, Poland, Portugal, Qatar, the Republi c of Moldova, Romani a, Russia, Rwanda, Samo a, San Marino, Sao Tome and Principe, Sa udi Arabia, Senegal, Serbia, the Seych elles, Sierra Leone, Singapore, Slovakia, Slov enia, the Solomon Islands, Somalia , South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevi s, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switze rland , Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinid ad and Tobago, Tunisia, Turkey, Tu rkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirate s , the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Ye men, Zaire, Zambia, and Zimbabwe 518434-002 (Continued) Item Description Spare part number
Illustr ated parts catalog Maintenance and S er v ice Guide 3–7 802.11b/g WLAN module: ■ WLAN/Bluetooth co mbo card 575920-001 ■ Broadcom 4312G 802.11b/g WLAN module in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 504593-003 ■ Broadcom 4312G 802.11b/g WLAN module for use in Afg hanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Banglade sh, Barbados, Belarus, Be lgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswa na, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central Afri can Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, D enmark, Djibouti, Dominica, the Dominican Republi c, East Timor, Ecuador, Egypt, El Salvado r, Equatorial Guinea, Eritrea, Estonia, Ethiopia , Fiji, Finla nd, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti , Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy , the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Ky rgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstei n, Lithuania, Luxem bourg, Macedonia, Madagascar, Ma lawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritan ia, Mauritius, Mexico, Micronesia, Mon aco, Mongolia, Montenegro, Morocco, Mozambiq ue, Namibia, Nauru, Nepal, the Nether Antilles, the Netherl ands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Pal au, Panama, Papua Ne w Guinea, Paraguay, the People's Republic of China, Peru, the Philippi nes, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa , San Marino, Sao Tome and Principe, Saudi Arabia, Sene gal , Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Sloveni a, the Solomon Islands, Somalia, South Afri ca, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St . Lucia, St. Vincent and th e Grenadines, Suriname, Swaziland, Swede n, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga , Trinidad and Tobago, Tunisia, Turkey, T urkmenistan, Tuvalu, Uganda, Ukraine, th e United Arab Emirates, the United Ki ngdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yeme n, Zaire, Zambia, and Zimbabw e 504593-004 (Continued) Item Description Spare part number
3–8 Maintenance and Servi ce Guide Illustr ated parts catalog (18) Hard drive (includes hard drive connector and hard drive bracket): 500-GB, 5400-rpm for use with the HP Pavilion 584512-001 500-GB, 5400-rpm, for us e with the HP Pavilion in systems t hat include a WWAN module 591372-001 320-GB, 5400-rpm 580020-001 320-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 580020-002 320-GB, 5400-rpm, for us e with the HP Pavilion in systems t hat include a WWAN module 591371-001 250-GB, 5400-rpm 580019-001 250-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 580019-002 250-GB, 5400-rpm, for us e with the HP Pavilion in systems t hat include a WWAN module 591370-001 160-GB, 7200-rpm 591250-001 160-GB, 5400-rpm 580018-001 160-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 580018-002 160-GB, 5400-rpm, for us e with the HP Pavilion in systems t hat include a WWAN module 591369-001 80-GB solid state drive (SSD ) 584513-001 Hard Drive Hardware Kit (not illustrated, includes hard drive connector and hard drive bracket) 580024-001 Solid State Drive Hardware Ki t (not illustrated) 580023-001 (19) Accessory comp artment cover 580056-001 (20) 6-cell, 2.55-Ah ( 55-Wh) Li-ion battery 580029-001 Item Description Spare part number
Illustr ated parts catalog Maintenance and S er v ice Guide 3–9 Displa y assembly subcomponents Item Description Spare part number Display bezel (includes hinge covers): (1a) Hinge covers (1b) Bezel ■ For use only with the HP Mini 580010-001 ■ For use only with the Compaq Mini 580015-001 ■ For use only with the HP Pavilion 587312-001 (2) Display pane l 580001-001 (3) Display pane l/web cam/micropho ne cable 580003-001 (4) Webcam module 580004-00 1 (5) Wireless ante nna cables 580005-001 (6) Display en closure: For use with the HP Mini 580009-001 For use with the HP Mini that includes WWAN 5 80008-001 For use with the Compaq Mini 580013-001
3–1 0 Maintenance and Servi ce Guide Illustr ated parts catalog Mis ce ll an eou s pa rts Description Spare part number 65-W AC adapter 417220-001 External USB optical drive: Blu-ray ROM with LightScribe DVD±R/RW and CD-RW SuperMu lti Double-Layer Drive 580026-001 DVD±RW and CD-RW SuperMulti Double-Lay er Drive with LightScribe 580025-001 HP Mini Messenger Carrying Case for u se with the HP Mini and Compaq Mini 588688-001 Mini Sleeve for use with the HP Pavilion 588589-001 Power cord: For use with the HP Mini and Compaq Mini in Argentina 490371-D01 For use in Australia 490371-011 For use with the HP Mini and Compaq Mini in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in Japan 490371-291 For use in South Africa 490371-AR1 For use in South Korea 490371-AD1 For use in Switzerland 490371-111 For use in Taiwan 490371-AB1 For use in the People’s Republic of China 490371-AA1 For use in the United Kingdom and Singapore 490371-031 For use in the United States 490371-001 Rubber Feet Kit (include s 5 rubber device feet and 8 display bezel screw covers) 580062-001 Screw Kit 580063-001
Illustr ated parts catalog Maintenance and S er v ice Guide 3–1 1 Sequential part number listing Spare part number Description 417220-001 6 5-W AC adapter 482957-001 I ntel WiFi Link 5100 802.11b/g WLAN modu le for use with the HP Mini and Compaq Mini in Pakistan, Russia, and the Ukraine 483377-002 H SPA EV-DO WWAN module for use with the HP Mini and Co mpaq Mini in all countries and regions except the Peo ple’s Republic of China 490371-001 P ower cord for use in the United States 490371-011 Po wer cord for use in Australia 490371-021 Po wer cord for use in Europe, the Middle East, and Africa 490371-031 P ower cord for use in the United Kingdom and Singapo re 490371-061 Po wer cord for use in Italy 490371-081 P ower cord for use in Denmark 490371-111 Po wer cord for use in Switzerland 490371-201 P ower cord for use with the HP Mini and Compaq Mini in Bra zil 490371-291 P ower cord for use in Japan 490371-AA1 Power cord for use in the People’s Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Kore a 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Israel 490371-D01 Power cord for use with the HP Mini and Compaq Mini in Argentina 490371-D61 Power cord for use in India 504593-003 B roadcom 4312G 802.11b/g WLAN module for use with the HP Mini and Compa q Mini in Canada, the Cayman Islands, Guam , Puerto Rico, the United States, and the U.S. Virgin Islands (Continued)
3–1 2 Maintenance and Servi ce Guide Illustr ated parts catalog 504593-004 Broadcom 4312G 802.11b/g WLAN module fo r use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbud a, Argentina, Armenia, Aruba, Australia, Au stria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belaru s, Belgium, Belize, B enin, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Bo tswana, Brazil, the British Virgin Islands, Brunei, Bu lgaria, Burkina Faso, Burundi, Cambodia, Camero on, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Repu blic, Denmark, Djibouti, Dominica, the Dominican Rep ublic, Ea st Timor, Ecuador, Egypt, El Salvador, Equatorial Guine a, Eritrea, Estoni a, Ethiopia, Fi ji, Finland, France , French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibral tar, Gree ce, Grenada, Guadelo upe, Guatemala, Guinea , Guinea-Bissau, Guyana, Haiti, Ho nduras, Hong Kong, Hungary, Icel and, Indi a, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jor dan, Kazakh stan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Le banon, Lesotho, Libe ria, Liechtenstein, L ithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritiu s, Mexico, Micronesia , Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, N epal , the Nether Antilles, the Nether land s, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, the People's Republic o f China, Peru, the Philippi nes, Poland, Portugal, Qa tar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Sl ovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerl and, Syria, T aiwan, Tajikistan, Tanzania, Thailand, Togo, T onga, Trinidad and Tob ago, Tu nisia, Turkey, Turkmenistan, Tuval u, Uganda, Ukraine, the United Arab Emirat es, the United Kingdom, Uruguay, U zbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 518434-001 Broadcom 4322AGN 802.11a/b/g/n WLAN modul e for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U .S. Virgin Islands 518434-002 Broadcom 4322AGN 802.11a/b/g/ n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbud a, Argentina, Armenia, Aruba, Australia, Au stria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belaru s, Belgium, Belize, B enin, Bermuda, Bhut an, Bolivia, Bosnia and Herzegovina, Bo tswana, Brazil, the British Virgin Islands, Brunei, Bu lgaria, Burkina Faso, Burundi, Cambodia, Camero on, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Repu blic, Denmark, Djibouti, Dominica, the Dominican Rep ublic, Ea st Timor, Ecuador, Egypt, El Salvador, Equatorial Guine a, Eritrea, Estoni a, Ethiopia, Fi ji, Finland, France , French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibral tar, Gree ce, Grenada, Guadelo upe, Guatemala, Guinea , Guinea-Bissau, Guyana, Haiti, Ho nduras, Hong Kong, Hungary, Icel and, Indi a, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jor dan, Kazakh stan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Le banon, Lesotho, Libe ria, Liechtenstein, L ithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritiu s, Mexico, Micronesia , Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, N epal , the Nether Antilles, the Nether land s, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Pa n ama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Phil ippines, Poland, Po rtugal, Qatar, the Republic of Moldo va, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Sen egal, Serbia, the Seychelles, Sierra Leone, Sin gapore, Slovakia, Slovenia, the So lomon Islands, Somalia, South Africa, South Korea, Spain, Sri La nka, St. Kitts and Nevis, St. Lucia , St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Sw itzerland, Syria, Taiwan, Taj ikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and To bago, Tunisia, Turkey, Turkme ni stan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Ur uguay, Uzbekistan, Vanuatu, Venezu ela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe (Continued) Spare part number Description
Illustr ated parts catalog Maintenance and S er v ice Guide 3–1 3 518436-001 Broa dcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Island s, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 518436-002 Broa dcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albani a, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina , Armeni a, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Banglade sh, Barbados, Belarus, Belgium, Belize, Beni n, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina , Botswana, Brazil, the British Virgin Isl ands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambod ia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Con go, Costa Rica, Cr oatia, Cyprus, the Cz ech Re public, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji , Finla nd, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Gu adeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Ko ng, Hungary, Iceland, In dia, Indonesia, Ireland, Israel, Italy, t he Ivory Coast, Jamaica, Japan , Jordan, Kazakhstan, Kenya, Kiribati, Kuwa it, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia , Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Ma ldives, Mali, Mal ta, the Marshall Islands, Martinique, Mauritania, Maurit ius, Mexico, Microne sia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Nami bia, Nauru, Nepal, the Nether An tilles, the Netherlands, New Zealand, Nica ragua, Niger, Nigeria, Norway, Oman, Pa kistan, Palau, Panama, Pa pua New Guinea, Paraguay, the People's Republic of China, Peru, the Philip pines, Poland, Portugal, Qatar, the Rep ublic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tom e and Principe, Saudi Arabia, Senegal, Serbia, the Seychell es, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomo n Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Swit zerland , Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo , Tonga, Trinidad and Tobago, T unisia, Turkey, Turkmenistan, Tu valu, Uganda, Ukraine, the United Arab Emirates, the United Ki ngd om, Uruguay, Uzbekistan , Vanu atu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 531993-001 U NDP HSPA EV-DO WWAN mini module 537921-001 Bl uetooth card for use with the HP Pavilion 575920-001 W LAN/Bluetooth combo card 579999-001 System board for use with th e HP Mini and Compaq Mini (includes Intel Atom N27 0 1.6-GHz processor, 512-KB Level 2 cache, 533-MHz FSB, 1024-MB base memory, and replacement thermal material) 580000-001 System board for use with th e HP Mini and Co mpaq Mini (includes Intel Atom N28 0 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz FSB, 1024-MB base memory, and replacement thermal material) 580001-001 D isplay panel 580003-001 D isplay panel cable 580004-001 W ebcam module 580005-001 W ireless antenna cables 580006-001 1 1.6-in (1366 × 768) HD, BrightView, LED display assemb ly with 2 WWAN antennas for use with the HP Mini (includes we bcam, microphone, 2 WLAN a ntenna transceivers and cables, na meplate, and logo) 580007-001 1 1.6-in (1366 × 768) HD, BrightView, LED display assembly for use with the HP Mini (includes webcam, microphone, 2 WLAN antenna transceivers and cables, namepla te, and logo) 580008-001 D isplay enclosure for use with the HP Mini and HP Pavilion that include W WAN 580009-001 D isplay enclosure for use with the HP Mini and HP Pavilion 580010-001 D isplay bezel for use only with the HP Mini (includ es hinge covers) 580011-001 1 1.6-in (1366 × 768) HD, BrightView, LED display assemb ly with 2 WWAN antennas for use with the Compaq Mini (includes webcam, micropho ne, 2 WL AN antenna transceivers and cables, na meplate, and logo) (Continued) Spare part number Description
3–1 4 Maintenance and Servi ce Guide Illustr ated parts catalog 580013-001 Display enclosure for use with the Compaq Mini 580015-001 Display bezel for use only with the Compaq Mini (includes hin ge covers) 580016-001 1024-MB expansion memory module (1333-MHz, DDR3) 580016-002 1024-MB expansion memory module (1333-MHz, DDR2), for use with the HP Mini and Compaq Mini with systems that in clude a WWAN module 580017-001 2048-MB expansion memory module (1333-MHz, DDR3) 580017-002 2048-MB expansion memory module (1333-MHz, DDR2), for use with the HP Mini and Compaq Mini with systems that in clude a WWAN module 580018-001 160-GB, 5400-rpm hard drive (include s hard drive connector and hard drive bracket) 580018-002 160-GB, 5400-rpm hard drive, for use with the HP Mini and Comp aq Mini in systems that include a WWAN module (include s hard drive connector and hard drive bracket) 580019-001 250-GB, 5400-rpm hard drive (include s hard drive connector and hard drive bracket) 580019-002 250-GB, 5400-rpm hard drive, for use with the HP Mini and Comp aq Mini in systems that include a WWAN module (include s hard drive connector and hard drive bracket) 580020-001 320-GB, 5400-rpm hard drive (include s hard drive connector and hard drive bracket) 580020-002 320-GB, 5400-rpm hard drive, for use with the HP Mini and Comp aq Mini in systems that include a WWAN module (include s hard drive connector and hard drive bracket) 580023-001 Solid State Drive Hardware Kit 580024-001 Hard Drive Hardware Kit (includes hard drive connector and hard drive bracket) 580025-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe exte rnal USB optica l drive 580026-001 Blu-ray ROM DVD±R/RW and CD-RW SuperMulti Dou ble-Layer Drive with LightScribe external U SB optical dri ve 580029-001 6-cell, 2.55-Ah (55-Wh) Li-ion battery 580030-001 Keyboard for use in the United States (includes keyboard cabl e) 580030-031 Keyboard for use in the United Kingdom (includes ke yboard cable) 580030-041 Keyboard for use in Germany (includes keyboard cable) 580030-051 Keyboard for use in F rance (includes keyboard cabl e) 580030-061 Keyboard for use in Italy (includes keyboard cable) 580030-071 Keyboard for use in Spain (includes keyboard cabl e) 580030-121 Keyboard for use with the HP Mini and Com paq Mini i n French Canada (includes keyboard cable) 580030-131 Keyboard for use in Portugal (includes keyboard cable) 580030-141 Keyboard for use in Turkey (includes keyboard cable) 580030-171 Keyboard for use in Saudi Arabia (includes keyboa rd cable) 580030-211 Keyboard for use in Hungary (includes keybo ard cable) 580030-221 Keyboard for use in the Czech Republic (includes keyboard cable ) 580030-251 Keyboard for use in Russia (includes keyboard cable) 580030-281 Keyboard for use in T hailand (includes keyboard cable) 580030-291 Keyboard for use in Japan (includes keyboard cabl e) 580030-AB1 Keyboard for use in Taiwan (inclu des keyboard cable) 580030-AD1 Keyboard for use in Sout h Korea (includes keyboard cable) (Continued) Spare part number Description
Illustr ated parts catalog Maintenance and S er v ice Guide 3–1 5 580030-A41 Keyboard for use in Belgium (includes keyboa rd cable) 580030-B31 Keyboard for use in the Netherlands (includes keyboard cable) 580030-BB1 Keyboard for use in Israel (includes keyboard ca ble) 580030-BG1 Keyboard for use in Switzerland (includes keyboard cable) 580030-DH1 Keyboard for use in Demark (includes keyboard cable) 580030-DJ1 Keyboard for use in Greece (includes keyboard cable) 580054-001 Ba se enclosure (includes 5 rubber devi ce feet) 580055-001 R TC battery 580056-001 Accessory compartment co ver 580057-001 T op cover (includes TouchPad button board and cable, and Touch Pad board and cable) 580058-001 Po wer button board (includes cable) 580059-001 Heat sink assembly for use with the HP Mini and Compaq Mini (includes replacement thermal material) 580060-001 W ireless button board (includes cable) 580061-001 Fan (includes cable) 580062-001 R ubber Feet Kit (includes 5 rubber de vice feet and 8 disp lay bezel screw covers) 580063-001 Screw Kit 580064-001 Sp eakers (include cables) 580065-001 D igital media assembly (includes cable) 580066-001 M ulti board (includes USB and RJ-45 ports, and cable) 581750-001 System board for use with th e HP Pavilion (i ncludes Intel Pentium 1.2-GHz p rocessor, 1024-KB Level 2 cache, 800-MHz FSB, 1024-MB ba se memory, and replacement thermal material) 581751-001 System board for use with th e HP Pavilion (i ncludes Intel Pentium 1.3-GHz p rocessor, 2048-KB Level 2 cache, 800-MHz FSB, 1024-MB ba se memory, and replacement thermal material) 581754-001 4 096-MB expansion memory module (1333 -MHz, DDR3), for use with the HP Pavilion 581754-002 4096-MB expansion memory module (1333-MHz , DDR3), for use with the HP Pavilion in systems that include a WWAN module 581758-001 Heat sink assembly for us e with the HP Pavilion (includes replacement thermal material) 584512-001 5 00-GB, 5400-rpm hard drive for use with HP Pavilion 584513-001 8 0-GB solid state drive (SSD) 587312-001 D isplay bezel for use only with the HP Pavilion 588589-001 1 2.1-in Mini sleeve for use wi th HP Pavilion 588688-001 H P Mini Messenger Carrying Case 588689-001 1 1.6-in (1366 × 768) HD, BrightView, white-colored, LE D display assembly with 2 WWAN antennas for use with the HP Pavilion (includes webcam, mi crophone, 2 WLAN antenna transceivers and cables, nameplate, and logo) 588690-001 1 1.6-in (1366 × 768) HD, BrightView, black-colored, LE D display assembly with 2 WWAN antennas for use with the HP Pavilion (includes webcam, mi crophone, 2 WLAN antenna transceivers and cables, nameplate, and logo) 591250-001 1 60-GB, 7200-rpm hard drive 591369-001 1 60-GB, 5400-rpm hard drive for use with the HP Pavilion in systems that include a WWAN module (Continued) Spare part number Description
3–1 6 Maintenance and Servi ce Guide Illustr ated parts catalog 591370-001 250-GB, 5 400-rpm hard drive for use with the HP Pavilion in system s that include a WWAN module 591371-001 320-GB, 5 400-rpm hard drive for use with the HP Pavilion in syst ems that include a WWAN module 591372-001 500-GB, 5 400-rpm hard drive for use with the HP Pavilion in syst ems that include a WWAN module 591373-001 1024-MB exp ansion memory module (1333 -MHz, DDR3), for use with th e HP Pavilion in systems that include a WWAN modu le 591374-001 2048-MB exp ansion memory module (1333 -MHz, DDR3), for use with th e HP Pavilion in systems that include a WWAN modu le 591851-001 Power connector (includes cable) 591994-001 Multi board for use wit h the HP Pavilion (includ es USB and RJ-45 ports, and cable) Spare part number Description
Maintenance and S er v ice Guide 4–1 4 Remo val and r eplacement procedur es Preliminary replacemen t requir ements To o l s r e q u i r e d You will need the following tools to comple te the removal and re placement procedures: ■ Flat-bladed screwdriver ■ Phillips P0 screwdriver ■ Phillips P1 screwdriver ■ Torx T8 screwdriver Ser v ice considerations The following sections in clude some of the considerations that you must keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage. Pl a st i c p a r t s Ä CAUT I ON: Using e xces s i ve for ce during disassembl y an d r e assembl y can damage plastic parts. Use car e when handling the plastic parts. Apply pr essure onl y at the points designated in the maintenance instructions . Cables and connec tors Ä CAUT I ON: When servi cing the computer , be sure that cables ar e pla ced in their pr oper locations during the r eassembly process . Improper cable placement can damage the c omputer . Cables must be handled with extreme care to avoid damage . Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever poss ible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being remo ved or replaced. Handle fl ex cables with extreme care ; these cables tear easily.
4–2 Maintenance and Servi ce Guide Remo val and replacement procedures Dri ve handling Ä CAUT I ON: Dr iv es are f ragile components that mu st be handled with car e. T o pre vent damage to the computer , damage to a dri ve , or loss of inf ormati on, observe these pr ecautions: ■ Befor e r emov i ng or inserting a har d dri ve, sh ut dow n the computer . If you ar e unsure whethe r the computer is off or in Hibernati on, turn the computer on , and then shut it do wn thr ough the operating s yst em. ■ Befo r e handling a dri ve , be sure that y ou are dis charged of stati c electri city . While handling a dri ve , avo id touc hing the connector . ■ Befo re r emov ing a disk ette dri ve or optical dri ve , be sur e that a diske t te or disc is not in the dr ive and be sur e that the optical dr iv e tra y is c losed . ■ Handle dri ves on surfaces co ver ed wi th at least one inch of shock -proof f oam. ■ A voi d dr opping dri ves fr om any he ight onto any surface . ■ After r emov ing a hard dr ive , an optical dr ive , or a diskette dr iv e, place it in a stati c -proo f b ag . ■ A void e xposing a hard dr i ve to pr oducts that hav e magnetic f ields, suc h as monitors or speak ers. ■ A voi d e xposing a dri ve to temper ature e xtremes or liqui ds. ■ If a dri ve mu st be mailed , place the dri ve in a bubble pac k mailer or other suitable f orm of pr otecti v e pack aging and label the pac k age “FRA GI LE . ” Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitr y design and structure determine the degree of sensitivity. Networks built in to many integrated circuits provide some protection, bu t in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor ca n destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor hea rd, damage may have occurred. An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or, the device may function normally for a while, and th en degrade in the internal layers, reducing its life expectancy. Ä CAUT I ON: T o pre vent damage to the computer w hen you ar e remo ving or inst alling inte rnal components , observe these pr ecauti ons: ■ K eep components in their e lectr ostatic -safe containers until y ou ar e r eady to install them . ■ Use nonmagneti c tools. ■ Befo re touc hing an elec tronic component , dischar ge static elec tric ity by using the guidelines desc ribed in this sectio n. ■ A voi d touching pins , leads, and c irc uitr y . Handle electr onic components as little as possible . ■ If yo u re move a compone nt , p lace it in an electr ostati c -safe container .
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–3 The following table shows how humidity affects the electrostatic voltage le vels generated by different activities. Ä CAUT I ON: A pr oduct can be degraded b y as little as 7 00 V . P ac k aging and transporting guidelines Follow these grounding guid elines when packaging an d transporting equipment: ■ To avoid hand contact, transp ort products in static-safe tubes, bags, or boxes. ■ Protect ESD-sensitive parts and assemblies with cond uctive or appro ved containers or pack aging. ■ Keep ESD-sensitive parts in their containers until they arrive at static-free workstations. ■ Place items on a grounded surface before them from their containers. ■ Always be properly grou nded when touching a component o r assembly. ■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transpor ters and convey ors made of antistatic belts and roller bushings . Be sure that mechanized equipment used for moving materials is wired to ground, and that proper materials are selected to avoid static charging. When groundin g is not possible, u s e an ionizer to dissipate electric charges. W o rkstation guidelines Follow these workstation grounding guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment. ■ Use conduc tive field service tools, such as cutters, screwdriv ers, and vacuums. ■ When fixtures must directly contact dissipative surfaces, use fixtures ma de only of static-safe materials. ■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and St yrofoam. ■ Handle ESD-sensitive components, pa rts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pin s, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or t e st equipment. Typical elec trostatic vo ltage levels Relative h umidity Event 10% 40% 55% Walking across carpet 35 ,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-line d box 21,000 V 11,000 V 5,000 V
4–4 Maintenance and Servi ce Guide Remo val and replacement procedures Equipment guidel ines Grounding equipment must in clude e ither a wrist strap or a foot st rap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the grou nd cords. To provide proper ground, wear a strap snugly against the skin at all times. On grou nded mats with banana-plug connectors, use alligat or clips to connect a wrist strap. ■ When standing, use foot straps an d a grounded floor mat. Fo ot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots . On conductive floors or dissipative floor mats, use fo ot straps on both feet with a minimum of one megohm resistance between the operator and groun d. To be effective, the con d uctive strips must be worn in contact with the skin. The following grounding equipment is reco mmended to p revent el ectrostatic damage: ■ Antistatic tape ■ Antistatic smocks, aprons, and sleeve protectors ■ Conductive bins and other a ssembly or soldering aids ■ Nonconductive foam ■ Conductive tabletop worksta tions with grou nd cords of one meg ohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats. Material Use Voltag e protectio n level Antistatic plasti c Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–5 Component replacement pr ocedures This chapter provides removal and replacement procedures. There are as many as 49 screws, in 6 different sizes, that must be remo ved, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Ser v ice tag When ordering pa rts or requesting information, p rovide the computer serial n umber and model number provided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front of th e computer. (2) Serial number (s/n) This is an alpha numeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service techn ician determine what components and parts a re needed. (4) Model description This is the alphanumeric identi fier used to locate documents, drivers, and support for the computer. (5) Warranty pe riod This number describes the dur ation of the warranty period for the computer.
4–6 Maintenance and Servi ce Guide Remo val and replacement procedures Computer feet The computer feet are adhesive-backed ru bber pads. There are 5 rubber fe et that attach to the base enclosure in the locations shown in th e following illustration. Description Spare part number Rubber Feet Kit (includes 5 rubber devi ce feet and 8 display bezel screw covers) 580062-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–7 Battery Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. Remove the battery: 1. Turn the computer upsid e down on a flat surface, with the battery bay toward you. 2. Slide the battery release latches 1 to release the battery. 3. Remove the battery 2 . Install the battery by inserting it into the battery bay until you hear a click. Descripti on Spare part number 6-cell, 2.55-Ah (55-Wh) L i-ion battery 580029-001
4–8 Maintenance and Servi ce Guide Remo val and replacement procedures SI M ✎ The SIM is provided by the end user as a security measure for the WWAN mo dule. The SIM shou ld be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). Remove the SIM: 1. Press in on the SIM 1 to release it from the SIM slot. 2. Remove the SIM 2 from the computer. Install the SIM by inserting it into th e SIM slot until you hear a click.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–9 WLAN module Description Spare part number 802.11b/g/n WLAN module: ■ Broadcom 4322AGN 802.11b/g/n WLAN module fo r use in Canada, the Cayman Island s, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 518436-001 ■ Broadcom 4322AGN 802.11b/g/n WLAN module fo r use in Afgh anistan, Albania, Algeria, Andorra, Angola, Antigua a nd Barbuda, Argent ina , Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrai n, Ba ngladesh, Barbados, Belaru s, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia an d Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burki na Faso, Burundi, Camb odia, Cameroon, Cape Verde, the Central African Republic, Chad, C olombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibou ti, Dominica, the Dominica n Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritre a, Estonia, Ethiopia, Fij i, Fi nland, France, French Guian a, Gabon, Gambia, Georgia, Germa ny, Ghana, Gibraltar, Greece, Grena da, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Ha iti, Honduras, Hong Kon g, Hungary, Iceland, India, Indonesia, Ire land, Isr ael, Italy, the Ivory Coast, Jama ica, Japan, Jordan, Kazakh stan, Kenya, Kiribati, Kuwait , Kyrgyzstan, Laos, Latvia, Lebanon, Le sotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Maced onia, Madagascar, Malawi, Malaysia, the Mald ives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Ma uritius, Mexi co, Micronesia, Monaco, Mongol ia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Ze aland, Nicaragua, Niger, Ni geria, Norway, Oman, Paki stan, Palau, Panama, Papua New Guinea, Paraguay, the Peopl e's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino , Sao Tome and Principe, Saudi Arabia, Senegal, Se rbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia , the Solomon Island s, Somalia, South Africa , South Ko rea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines , Suriname, Swaziland, Sweden, Switzerland, Syria, Taiw an, Taj ikistan, Tanzania, Thail and, Togo, Tonga, T rinidad and Tobago, Tunisia, Turkey, Turkme nistan, Tuvalu, Ug anda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu , V enezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 518436-002 Intel Wi-Fi Link 5100 8 02.11b/g WLAN module for use with the HP Mini and Compaq Mini only in Pakistan, Russia, and the Ukraine 482957-001 (Continued)
4–1 0 Maintenance and Servi ce Guide Remo val and replacement procedures 802.11b/g WLAN module : WLAN/Bluetooth combo card 575920-001 Broadcom 4312G 802.11b /g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 504593-003 Broadcom 4312G 802.11b /g WLAN module for us e in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Ba rbuda, Argentina, Armenia, Aruba, Australia, Aust ria, Aze rbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belaru s, Belgium, Belize, Benin, Bermuda , Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil , the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republ ic, Chad, Colombia, Comoros, the Congo, Costa Rica, Cr oatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Rep ublic, Ea st Timor, Ecuador, Egypt, El Salvador, Equatorial Gui nea, Eritrea, Estonia, Ethiopia, Fiji, Finland, F rance, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gi br altar, Greece, Grenada, Guad elou pe, Guatemala, Guinea, Guinea-Bissa u, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland , India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica , Japan, Jordan, Kazakhstan, Kenya, Kiri bati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebano n, Lesotho, Liberia, Liechtenstein, Li thuania, Luxembourg, Macedonia, Madagascar, Mala wi, Malaysia, the Ma ldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micr onesia, Mo naco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, th e Net her Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, N orway, Oman, Paki stan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Pe ru, the Philippine s, Poland, Portugal, Qatar, the Republic of Moldova , Romania, Russia, Rwanda , Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychell es, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Ko rea, Spain, Sri Lanka, St . Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swazilan d, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Th ailand, Togo, Tonga, Tr in idad and Tobago, Tunisia, Turke y, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emir ates, the Un ited Kingdom , Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yem en, Zai re, Zambia, and Zimbabwe 504593-004 Broadcom 4322AGN 8 02.11a/b/g/n WLAN module for use in Afghanistan, Albania, Alg eria, Andorra, Angola, Antigua and Ba rbuda, Argentina, Armenia, Aruba, Australia, Aust ria, Aze rbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belaru s, Belgium, Belize, Benin, Bermuda , Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republ ic, Chad, Colombia, Comoros, the Congo, Costa Rica, Cr oatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Rep ublic, Ea st Timor, Ecuador, Egypt, El Salvador, Equatorial Gui nea, Eritrea, Estonia, Ethiopia, Fiji, Finland, F rance, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gi br altar, Greece, Grenada, Guad elou pe, Guatemala, Guinea, Guinea-Bissa u, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland , India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica , Japan, Jordan, Kazakhstan, Kenya, Kiri bati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebano n, Lesotho, Liberia, Liechtenstein, Li thuania, Luxembourg, Macedonia, Madagascar, Mala wi, Malaysia, the Ma ldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micr onesia, Mo naco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, th e Net her Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, N orway, Oman, Paki stan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Pe ru, the Philippine s, Poland, Portugal, Qatar, the Republic of Moldova , Romania, Russia, Rwanda , Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychell es, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Ko rea, Spain, Sri Lanka, St . Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swazilan d, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Th ailand, Togo, Tonga, Tr in idad and Tobago, Tunisia, Turke y, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emir ates, the Un ited Kingdom , Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yem en, Zai re, Zambia, and Zimbabwe 518434-002 Description Spare part number
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–1 1 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). Remove the WLAN module: Ä CAUT I ON: T o pre vent an unr esponsiv e sy stem, r e place the w ireless module only with a w ireles s module authori zed f or use in the computer b y the go ver nmental agency that regulate s w ireless de vi ces in your country or re gion. If y ou replace the module and then rece ive a w arning message , remo ve the module to re stor e computer functio n ality , and then contact technical suppo r t thro ugh H elp and Suppor t . 1. Position the computer with the front toward you. 2. Loosen the 2 Phillips PM2.0×6.0 captive screws 1 that secure the accessory compartment cover to the computer. 3. Lift the left side of the cover 2 to deta ch it from the computer, and remove the accessory compartment cover. ✎ The accessory compartment cover is available using spare part number 580 056-001.
4–1 2 Maintenance and Servi ce Guide Remo val and replacement procedures 4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to th e WLAN module “Main” t erminal. The white WLA N antenna cable is connected to the WLAN module “Aux” terminal. 5. Remove the Phillips PM2.0×4.0 screw 2 that se cures the WLAN module to the system board. (The WLAN module tilts up.) 6. Remove the WLAN module 3 by pulling it away from the slot at an angle. ✎ WLAN modules are designed with a notch 4 to prevent incorrect insertio n of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–1 3 WW AN modul e Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devic es connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). Remove the WWAN module: Ä CAUT I ON: T o pre vent an unr esponsiv e sy stem, r e place the w ireless module only with a w ireles s module authori zed f or use in the computer b y the go ver nmental agency that regulate s w ireless de vi ces in your country or re gion. If y ou replace the module and then rece ive a w arning message , remo ve the module to re stor e computer functio n ality , and then contact technical suppo r t thro ugh H elp and Suppor t . 1. Position the computer with the front toward you. 2. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module. ✎ The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue W WAN antenna cable is connected to the WWAN module “Aux” terminal. 3. Remove the 2 Phillips PM2.0×4.0 screws 2 that secure the WWAN module to the system board. (The WWAN module tilts up.) 4. Remove the WWAN module 3 by pulling i t away from the slot at an angle. ✎ WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into the WWAN module slot. Description Spare part number HSPA EV-DO WWAN module for use with the HP Mini and Compaq Mini in all co untries and regions except the People’s Republic of China 483377-002 HSPA EV-DO WWAN module for use with the HP Mi ni and Compaq M i ni in the People’s Republic of China 483377-003 UNDP HSPA EV-DO WWAN mini module 531993-001
4–1 4 Maintenance and Servi ce Guide Remo val and replacement procedures Reverse this procedure to install the WWAN module.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–1 5 RT C ba t te r y Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). Remove the RTC battery: 1. Position the computer with the front toward you. 2. Disconnect the RTC battery cable 1 from the system board. 3. Slide the RTC battery 2 directly back to remove it. Reverse this procedure to install the RTC battery. Descripti on Spare part number RTC battery 580055-001
4–1 6 Maintenance and Servi ce Guide Remo val and replacement procedures Expansion memory modul e Before removing the expansion me mory module, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). Remove the expansion memor y module: ✎ 1024-MB primary memory is included on the sy stem board. Expansion memory is customer- accessible/upgradable and is loca ted in the access ory compartment. 1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.) Ä CAUT I ON: T o pre vent damage to the me mor y module , hold it by the edges only . Do not touc h the components on the memo r y module. 2. Grasp the edge of the memory module 2 , and then pull it out of the memory module slot. ✎ Memory modules are d esigned with a notch 3 to prevent incorrect in sertion into the memory module slot. Description Spare part number 4096-MB expansion memory module (133 3-MHz, DDR3), for use with the HP Pavilion 518754-002 4096-MB expansion memory module (1333-MHz, DDR3), for us e with the HP Pavilion in systems that include a W WAN module 581754-001 2048-MB (1333-MHz, DDR2) 580017-001 2048-MB (1333-MHz, DDR2) , for use with the HP Mini and Comp aq Mini in systems that include a WWAN module 580017-002 2048-MB (1333-MHz, DDR3), fo r use with the HP Pavi lion in systems that include a WWAN module 591374-001 1024-MB (1333-MHz, DDR2) 580016-001 1024-MB (1333-MHz, DDR2) , for use with the HP Mini and Comp aq Mini in systems that include a WWAN module 580016-002 1024-MB (1333-MHz, DDR2), for use with the HP Pavi lion in systems that include a WWAN module 59137 3-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–1 7 Reverse this procedure to inst all an expansion memory mo dule.
4–1 8 Maintenance and Servi ce Guide Remo val and replacement procedures Hard dri ve ✎ The hard drive spare part kit includes a ha rd drive connector and hard drive bracket. Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). Remove the hard drive: 1. Position the computer with the front toward you. 2. Disconnect the hard drive conn ector 1 . 3. Grasp the Mylar tab 2 in the hard drive bay, and then lift it up at an angle. Description Spare part numbe r 500-GB, 5400-rpm for use with HP Pavilion 584512-001 500-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module 591372-001 320-GB, 5400-rpm 580020-001 320-GB, 5400-rpm, for use HP Mini and Compaq Mini i n systems that include a WWAN mo dule 580020-002 320-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module 591371-001 250-GB, 5400-rpm 580019-001 250-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 580019-002 250-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module 591370-001 160-GB, 7200-rpm 591250-001 160-GB, 5400-rpm 580018-001 160-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 580018-002 160-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module 591369-001 80-GB solid state driv e (SSD) 584513-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–1 9 4. Remove the hard drive 3 from the hard drive bay.
4–20 Maintenance and Servi ce Guide Remo val and replacement procedures 5. If it is necessary to replace the hard drive bracket or connector, follow these steps: a. Disconnect the hard drive connector 1 from the hard drive. b. Remove the 4 isolators 2 from the 4 corners of the hard drive bracket. c. Remove the 4 Phillip s PM3.0×4.0 screws 3 that secure the hard drive bracket to the hard drive. d. Lift the bracket 4 straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–2 1 Keyb o a r d ✎ The keyboard spare part kit includes a keyboard cable. Description Spare part numb er For use in Belgium 580030-A41 For use in the Czech Republic 580030-221 For use in Demark 580030-DH1 For use in France 580030-051 For use with the HP Mini and Compaq Mini in French Ca nada 580030-121 For use in Germany 580030-041 For use in Greece 580030-DJ1 For use in Hungary 580030-211 For use in Israel 580030-BB1 For use in Italy 580030-061 For use in Japan 580030-291 For use in the Netherlands 580030-B31 For use in Portugal 580030-131 For use in Russia 580030-251 For use in Saudi Arabia 580030-171 For use in South Korea 280030-AD1 For use in Spain 580030-071 For use in Switzerland 580030-BG1 For use in Taiwan 580030-AB1 For use in Thailand 580030-281 For use in Turkey 580030-141 For use in the United Kingdom 580030-031 For use in the United States 580030-00 1
4–2 2 Maintenance and Servi ce Guide Remo val and replacement procedures Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). Remove the keyboard: 1. Position the computer with the front toward you. 2. Remove the 4 Ph illips PM2.0×7.0 screws that secure the keyboard to the comput er.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–2 3 3. Turn the computer display- side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge 1 and then the left edge 2 of the keyboard until it rests at an angle. 6. Slide the keyboard 3 back until it rests on the display. 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard ca ble is attached, and then disconnect the keyboard cable 2 from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard.
4–2 4 Mai ntenance and Serv ice Guide Remo val and replacement procedures To p c o v e r Before removing the top co ver, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devic es connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). 7. Remove the keyboard (see “Keyboard” on page 4- 21 ). Remove the top cover: 1. Turn the computer upsid e down, with the front toward you. 2. Remove the 2 Phillips PM2.0×12.0 screws 1 and the 3 Phillips PM2. 0×7.0 screws 2 , located under the rubber device feet, that secure the top cover to the base enclosure. Description Spare part number Top cover (include s TouchPad button board a nd cable, and TouchPad board and cable) 580057-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–2 5 3. Turn the computer righ t-side up, with the front toward you and the display open as far as possible. 4. Release and disconnect the followi ng low insertion force (LIF) connec tor cables from the sys tem board: a. Power button b oard cable 1 b. TouchPad cab le 2 c. TouchPad button board cable 3 d. WLAN button cable 4 5. Remove the 4 Ph illips PM2.0×7.0 screws that secure th e top cover t o the base enclosure.
4–2 6 Mai ntenance and Serv ice Guide Remo val and replacement procedures 6. Lift the rear edge 1 of the top cover until it deta ches from the base enclosure. 7. Remove the top co ver 2 by lifting it straight up. Reverse this procedure to install the top cover.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–2 7 Wir eless button board Before removing the wireless button board, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devic es connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). 7. Remove the keyboard (see “Keyboard” on page 4- 21 ). 8. Remove the top co ver (see “Top cover” on page 4-24 ). Remove the wireless button board: 1. Turn the top cove r upside down, with the front toward you. 2. Remove the Phillips PM2.0×4.0 screw 1 that se cures the wireless bu tton board to the top cover. 3. Remove the wireless button board 2 . Reverse this procedure to inst all the wireless button board. Descripti on Spare part number Wireless button board (includes cabl e) 580060-001
4–2 8 Maintenance and Servi ce Guide Remo val and replacement procedures P o wer button board Before removing the power but ton board, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devic es connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). 7. Remove the keyboard (see “Keyboard” on page 4- 21 ). 8. Remove the top co ver (see “Top cover” on page 4-24 ). Remove the power button b o ard: 1. Turn the top cove r upside down, with the front toward you. 2. Remove the Phillips PM2.0×4.0 screw 1 that se cures the power bu tton board to the top cover. 3. Remove the power button b oard 2 . Reverse this procedure to in stall the power button board. Description Spare part number Power button board (includes cable) 580058-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–2 9 Speak ers Before removing the speaker s, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). 7. Remove the keyboard (see “Keyboard” on page 4- 21 ). 8. Remove the top co ver (see “Top cover” on page 4-24 ). Remove the speakers: 1. Turn the computer righ t-side up, with the front toward you and the display open as far as possible. 2. Disconnect the speaker cable 1 from the system board. 3. Remove the 2 Phillip s PM2.0×7.0 screws 2 that secure the speaker assembly to the base enclosure. 4. Remove the spea ker assembly 3 . Reverse this procedure to install the speakers. Descripti on Spare part number Speakers (include cables) 580064-001
4–30 Maintenance and Servi ce Guide Remo val and replacement procedures Digital media assembly Before removing the digital me dia assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). 7. Remove the keyboard (see “Keyboard” on page 4- 21 ). 8. Remove the top co ver (see “Top cover” on page 4-24 ). Remove the digital media assembly: 1. Turn the computer righ t-side up, with the front toward you and the display open as far as possible. 2. Disconnect the LIF digital media assembly cable 1 . 3. Remove the Phillips PM2.0×4.0 screw 2 that se cures the digital media assembly to the base enclosure. 4. Remove the digital media assembly 3 . Reverse this procedure to install the digital media assembly. Description Spare part number Digital media assembly (include s cable) 580065-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–3 1 Displa y assembly Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the accessory compartment cover (see “WLAN mod ule” on page 4-9 ). 6. Remove the hard drive (see “Hard drive” on page 4-18 ). 7. Disconnect the wireless antenna ca bles from the WLAN module (see “WLA N module” on page 4- 9 ) and WWAN module (see “WWAN module” on page 4-13 ). 8. Remove the keyboard (see “Keyboard” on page 4- 21 ). 9. Remove the top co ver (see “Top cover” on page 4-24 ). Descripti on Spare part number 11.6-in (1366 × 768) HD, BrightView, LED display assembly (includes webca m, microphone, 2 WLAN a ntenna transceivers and cables, nameplate, and lo go): Display assembly with 2 WWAN antennas for use wi th the HP Mini 580006-001 Display assembly for use with the HP Mini 580007-001 Display assembly with 2 WWAN antennas for use wi th the Compaq Mini 580011-001 Display assembly with 2 WWAN antenna fo r use with the white-colored HP Pavilion 588690-001 Display assembly with 2 WWAN antenna fo r use with the black-colored HP Pavilion 588689-001 Display bezel (incl udes hinge covers): For use only with the HP Mini 580010-001 For use only with the Compaq Mi ni 580015-001 For use only with the HP Pavilion 587312-001 Display panel 580001-001 Display panel /webcam/microp hone cable 580003-001 Webcam module 580004-001 Wireless antenna cables 580005-001 Display enclosure (includes hi nge and hinge brackets): For use with the HP Mini and HP Pavilion 580009-001 For use with the HP Mini and HP Pavilion that includes WWAN 580008-001 For use with the Compaq Mini 580013-001
4–3 2 Maintenance and Servi ce Guide Remo val and replacement procedures Remove the display assembly: 1. Turn the computer display- side up, with the front toward you. 2. Open the computer as far as possible. 3. Disconnect the display p a nel/webcam/micropho ne cable 1 from the system board. 4. Remove the wireless antenna cables from the clips 2 and routing chan nel built into the base enclosure.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4– 33 Ä CAUT I ON: Support the display ass embly w hen remo ving the f ollow ing scr ew s. Failur e to support the display assembl y can r esult in damage to the display ass embly and other computer components . 5. Remove the 4 Phillip s PM2.0×7.0 screws 1 that secure the display asse mbly to the base enclosure. 6. Lift the display assembly 2 straight up and remove it. 7. If it is necessary to replace the display bezel or any of the display assembly internal components: a. Remove the hinge covers 1 . b. Flex the inside edges of the top edge 2 , the left and right sides 3, and the bottom edge 4 of the display bezel until the bezel disengages from the display enclosure. c. Remove the display bezel 5 .
4–3 4 Maintenance and Servi ce Guide Remo val and replacement procedures 8. If it is necessary to replace the webcam module: a. Disconnect the display panel/webcam/microp hone cable 1 from the webcam module. b. Remove the webcam module 2 . 9. If it is necessary to replace the display panel: a. Remove the 6 Phillip s PM2.0×4.0 screws 1 that secure the display hinge brackets to the display panel. b. Remove the display hi nge brackets 2 .
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–3 5 c. Remove the 4 Phillip s PM2.0×4.0 screws 1 that secure the display panel to the display enclosure. d. Remove the display panel 2 . 10. If it is necessary to replace the di splay panel/webcam/microphone cable: a. Turn the display panel upsid e down, with the bottom edge toward yo u. b. Lift the adhesive support strip 1 that secures the display panel/we bcam/microphone cable to the display panel. c. Disconnect the display panel/webcam/microp hone cable 2 from the connector on th e back of the display panel, and remove th e display panel/webcam/micropho ne cable.
4–3 6 Maintenance and Servi ce Guide Remo val and replacement procedures 11. If it is necessary to replace the wire less antenna transceivers and cables: a. Detach the wireless antenna transceivers 1 from the display encl osure. (The transceivers are attached to the enclosure with do uble-sided tape.) b. Release the wireless antenna cables 2 from the clips and rou ting channel built into the left side of the display enclosure, and remove the wireless antenna transceivers and ca bles. Reverse this procedure to reassemble and install the display assembly.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–3 7 Multi board Before removing the multi bo ard, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the following co mponents: a. Accessory compartment cover (see “WLA N module” on page 4-9 ) b. Hard drive (see “Hard drive” on pa ge 4-18 ) c. Keyboard (see “Keyboard” on page 4-21 ) d. Top cover (see “Top cover” on page 4-24 ) e. Display assembly (see “Displa y assembly” on page 4-31 ) Remove the multi board: 1. Disconnect the multi board cable 1 from the system board. 2. Remove the 2 Phillip s PM2.0×5.0 screws 2 that secure the multi board to the base enclosure. 3. Remove the multi board 3 and cable. Reverse this procedure to install the multi board. Descripti on Spare part number Multi board (includes USB and RJ-45 ports, and cable) 580066-001 Multi board fo r use the with the HP Pavili on (inc ludes USB and RJ-45 ports, and cable) 591994-001
4–3 8 Maintenance and Servi ce Guide Remo val and replacement procedures Sys t e m b o a r d Before removing the system board, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the following co mponents: a. Accessory compartment cover (see “WLA N module” on page 4-9 ) b. Hard drive (see “Hard drive” on pa ge 4-18 ) c. Keyboard (see “Keyboard” on page 4-21 ) d. Top cover (see “Top cover” on page 4-24 ) e. Display assembly (see “Displa y assembly” on page 4-31 ) When replacing the system boa rd, be sure that the following additional components are removed from the defective system board and installed on the replacement system board: ■ SIM (see “SIM” on page 4-8 ) ■ WLAN module (see “WLAN module” on page 4-9 ) ■ RTC battery (see “RTC battery” on page 4-15 ) ■ Expansion memory module (see “Expansion memory module” on page 4-16 ) ■ WWAN module (see “WWAN module” on page 4-13 ) ■ Power connector (see “Power conn ector” on page 4-41 ) ■ Fan (see “Fan” on page 4- 42 ) ■ Heat sink (see “Heat sink assembly” on page 4-43 ) Description Spare part number System board (includes processor, 1024-MB ba se memo ry, and replacement thermal material): Includes Intel Atom N280 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use with the HP Mini and Compaq Mini 580000-001 Includes Intel Atom N270 1.6-GHz processor, 512- KB Level 2 cache, 5 33-MHz front-side bus (FSB) for use with the HP Mini and Compaq Mini 579999-001 Includes Intel Pentium 1.3-GHz proc essor, 2048- KB Level 2 cach e, 800-MHz FSB for use with HP Pavilion 581751-001 Includes Intel Pentium 1.2-GHz proc essor, 1024- KB Level 2 cach e, 800-MHz FSB for use with the HP Pavilion 581750-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–3 9 Remove the system boa rd: 1. Remove the Phillips PM2.0×7.0 screw 1 that se cures the power connector to the base enclosure. 2. Release the power connector 2 from the bas e enclosure. 3. Remove the Phillips PM2.0×4.0 screw that sec ures the system board to the base enclosure.
4–40 Maintenance and Servi ce Guide Remo val and replacement procedures 4. Lift the right side of the system board 1 until it rests at an angle. 5. Remove the system b o ard 2 by sliding it awa y from the base enclosure at an angle. Reverse this procedure to install the system board.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–4 1 Po w e r c o n n e c t o r Before removing the power conn ector, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the following co mponents: a. Accessory compartment cover (see “Keybo ard” on page 4-21 ) b. Hard drive (see “Hard drive” on pa ge 4-18 ) c. Keyboard (see “Keyboard” on page 4-21 ) d. Top cover (see “Top cover” on page 4-24 ) e. Display assembly (see “Displa y assembly” on page 4-31 ) f. System board (see “System board” on page 4- 38 ) Remove the power connector: 1. Disconnect the power connector cable from the system board. 2. Remove the power connector. Reverse this procedure to install the power connector. Description Spare part number Power connector (includes cable) 591851-001
4–4 2 Maintenance and Servi ce Guide Remo val and replacement procedures Fan Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the comp uter is off or in Hiberna tion, turn the computer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the following co mponents: a. Accessory compartment cover (see “Keybo ard” on page 4-21 ) b. Hard drive (see “Hard drive” on pa ge 4-18 ) c. Keyboard (see “Keyboard” on page 4-21 ) d. Top cover (see “Top cover” on page 4-24 ) e. Display assembly (see “Displa y assembly” on page 4-31 ) f. System board (see “System board” on page 4- 38 ) Remove the fan: 1. Disconnect the fan cable 1 from the system boa rd. 2. Remove the 2 Phillip s PM2.0×4.0 screws 2 that secure the fan to the system board. 3. Remove the fan 3 . Reverse this procedure to install the fan. Description Spare part number Fan (includes cable) 580061-001
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–4 3 Heat sink assembly ✎ To properly ventilate the computer, allo w at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed t o turn on automatically when high te mperature conditions exist. These cond itions are affected by high external temperatures, system power consumption, power mana gement/battery conserva tion configurations, battery fast charging, and software requirements. Exhaust air is displa ced through the ven tilation grill located on the left side of the computer. Before removing the heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the op erating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging th e AC adapter from the comp uter. 4. Remove the battery (see “ Battery” on page 4-7 ). 5. Remove the following co mponents: a. Accessory compartment cover (see “Keybo ard” on page 4-21 ) b. Hard drive (see “Hard drive” on pa ge 4-18 ) c. Keyboard (see “Keyboard” on page 4-21 ) d. Top cover (see “Top cover” on page 4-24 ) e. Display assembly (see “Displa y assembly” on page 4-31 ) f. System board (see “System board” on page 4- 38 ) g. Fan (see “Fan” on pa ge 4-42 ) Description Spare part number Heat sink assembly (includes replacement thermal material) For use with the HP Mini and Compaq Mini 580059-001 For use with the HP Pavilion 580058-001
4–44 Maintenance and Servi ce Guide Remo val and replacement procedures Remove the heat sink assembly: 1. Following the 1, 2, 3, 4, 5 seque nce stamped into the heat sink assembly, loosen the 5 Phillip s PM2.0×6.0 captive screws 1 that secure the fan and heat si nk assembly to the system board. ✎ Due to the adhesive quality of th e thermal material located between the heat sink an d system board components, it may be necessary to move the he at sink from side to side to detach it. ✎ Step 2 applies to HP Mini and Compaq Mini computer models. See S tep 3 for HP Pavilion computer models. 2. Remove the heat sink assembly 2 . ✎ The thermal material must be thoroughly cleaned from the surface s of the heat sink and the system board each time the fan and heat sink are removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on the MC P79 chip 3 and the heat sink sectio n 4 that services it. Replacement thermal material is included with all sy stem board and heat sink asse mbly spare part kits.
Remo val and r eplacement procedur es Maintenance and S er v ice Guide 4–4 5 ✎ Step 3 applies to HP Pavili on computer models. See Step 2 for HP Mini and Comp aq Mini Computer models. 3. Remove the heat sink assembly 2 . ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the fan and heat sink are removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on the Intel GS45 (8W) chip 3 and the heat sink section 4 that services it. ■ Thermal pads are used on the Sout hbridge ICH9M chip 5 and the heat sink sectio n 6 that services it. Replacement thermal material is included with all sy stem board and heat sink asse mbly spare part kits. Reverse this procedure to install heat sink.
4–46 Maintenance and Servi ce Guide Remo val and replacement procedures
Maintenance and S er v ice Guide 5–1 5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based informatio n and customization utility that can be used even when your operating system is not working. The utility reports information about the computer and prov ides settings for startup, security, and other preferences. To start Setup Utility: » Open Setup Utility by turning on or rest arting the computer, and then pressing esc while the “Press The ESC Key for Startup Menu” message is displayed in the lower-le ft corner of the screen. Using Setup Utility Changing the languag e of Setup Utility The following procedure explains how to change the language of S e tup Ut ility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or rest arting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language , and then press enter . 3. Use the arrow keys to select a language, and then press enter . 4. When a confirmation prompt with your language selected is displayed, press enter . 5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . Your change goes into effect immediately. Nav igating and selec ting in Setup Utility Because Setup Utility is not operatin g system-based, it does not support th e TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a list or to to ggle a field, for example an Enable/Dis able field, use either the arrow keys or f5 or f6 . ■ To select an item, press enter . ■ To close a text box or return to the menu display, press esc . ■ To display additional navigation and selection information while Setup Utility is open, press f1 .
5–2 Maintenance and Servi ce Guide Setup Utility Displa ying s ystem inf ormation The following procedure explains how to display system informat ion in Se tup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or rest arting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lower-left corner of the screen. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is di splayed. 3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . Restor ing factory set tings in Setup Utility The following procedure explains how to restore t he Setup Utility default se ttings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or re starting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Exit > Load Setup Defaults , and then press enter . 3. When the Setup Confirmation is displayed, press enter . 4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . The Setup Utility default settin gs go into effect when the computer restarts. ✎ Your password settings, language settings, security settings, and hard driv e mode are not changed when you restore the factory settings. Exiting Setup Utility You can exit Setup Utility with or without saving changes. ■ To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then press enter . ■ To exit Setup Utility wit hout saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . After either choice, the computer re starts in your operating system.
Setup Utilit y Maintenance and S er v ice Guide 5–3 Setup Utility m enus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu ite ms listed in this chapter may not be supported by your computer. Mai n men u Security menu Diagnostics m enu Select To do this System Information ■ View and change the system time and date. ■ View identification informatio n about the computer. ■ View specification information about the processor, memory size, and system BIOS. Select To do this Administrator Password Enter, change, or delete an administrator password. Power-On Password Enter , change, or delete a power-on password. Select To do this Primary Hard Disk Self Test (select models only) Run a comprehensive self-test on the hard drive. Memory test Run a diagnostic test on the system memory.
5–4 Maintenance and Servi ce Guide Setup Utility S ystem Conf iguration menu Select To do this Language support Change the Setup Utility language. Virtualization Tech nology (select models only) Enable/disable Virtualization Techn ology. LAN power saving Enable/disable the LAN power saving op tion. Boot Options Set the following boo t options: ■ POST (power-on self test) f10 and f12 Delay (sec.): Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM Boot: Enable/disable boot from CD/DVD ROM drive. ■ Floppy Boot: Enable/disable boot fro m diskette drive. ■ Internal Network Adapter b oot: Enable/disable boot from Internal Network Adapter. ■ Boot order - Set the boot order for: ❐ Internal hard drive (select models only) ✎ Internal hard drive boot capability is disabled if an exclamation mark is displayed. ❐ USB Floppy ❐ USB Hard drive ❐ USB CD/DVD ROM Drive ❐ Network adapter
Maintenance and S er v ice Guide 6–1 6 Specifications Computer specifications Metric U.S. Dimensio ns Length 22.78 cm 8.97 in Width 32.49 cm 12.79 in Height (front to back) 2.73 to 3.68 cm 1.07 to 1.45 in Weight 1.9 kg 4.19 lbs Input power Operating voltage 18.5Vdc @ 3.5A = 65W Operating current 3.5A Temperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 3 5°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft ✎ Applicable product safety standards specify thermal limits for plasti c surfaces. The computer operates wel l within this range of temp eratures.
6–2 Maintenance and Servi ce Guide Spe cificat ions 1 1 .6 -in displa y spec ifications Metric U. S. Dimensio ns Height 17.8 cm 7.0 in Width 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 millio n Contrast ratio 400:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.1875 × 0.1875 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character di splay 80 × 25 Total power c onsumption 4.0 W Viewing angle ±40° horizontal, 120°/-40° vertical (typical)
Spe cificat ions Maintenance and S er v ice Guide 6–3 Hard dr ive specifications 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA se curity ATA security Seek times (typical read, including setti ng) Single track 1.5 ms 2.0 ms 2.0 ms Average 12.0 ms 12.0 ms 1 2.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms Logical bloc ks 625,142,448 488,397,168 312,581,808 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm Operating tempera ture 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage c apaci ty. Actual accessible capacity is less. Actual drive specifications may di ffer slightly. ✎ Certain restrictions and exclusions appl y. Contact technical support for detai ls.
6–4 Maintenance and Servi ce Guide Spe cificat ions D V D±R W and CD-R W SuperM ulti Double -La yer Combo Dr ive w ith LightScribe specifications Applicable disc Read: Write: CD-DA, CD (E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R, CD-RW, DVD R, DVD RW, DVD-R, DVD-RW, DVD-RAM, LightScribe Interface SATA Access time CD DVD Random < 150 ms < 160 ms Max data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD-ROM 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 8x DVD RW 10,800 KB/sec 8X DVD-R 10,800 KB/sec 6X DVD-RW 8,100 KB/sec 4X DVD-R Dual Layer 5,400 KB/sec 4X DVD R Dual L ayer 5,400 KB/sec 5X DVD-RAM 6,750 KB/sec Max media capac ity (read) 8.5 GB Max media capa city (write) 8.5 GB Transport Tray loading
Spe cificat ions Maintenance and S er v ice Guide 6–5 Blu-ra y ROM with L ightSc r ibe D V D±R/R W SuperM ulti Double -La yer Dr ive specifications Applicable disc Read: Write: CD-DA, CD (E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW. DVD-RAM, BD-ROM, BD-R, BD-RE CD-R, CD-RW, DVD R, DVD R(9), DVD RW, DVD-R, DVD-R(9), DVD-RW, DVD-RAM, LightScribe Interface SATA Access time CD DVD BD Random < 190 ms < 190 ms < 230 ms Max data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD-ROM 10,800 KB/sec 4X BD-ROM 18,000 KB/sec 16X CD-R 1,200 KB/sec 10X CD-RW 1,500 KB/sec 8X DVD R 10,800 KB/sec 8X DVD RW 10,800 KB/sec 8X DVD-R 10,800 KB/sec 6X DVD-RW 8,100 KB/sec 4X DVD R Dual L ayer 5,400 KB/se c 4X DVD-R Dual Laye r 5,400 KB/sec 5X DVD-RAM 6,750 KB/sec Max media capac ity (read) 50.0 GB Max media capac ity (write) 8.5 GB Transport Tray loading
6–6 Maintenance and Servi ce Guide Spe cificat ions S ystem DMA specifications S ystem memor y map specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. Size Memory address System function 640 KB 00000000–0009FFFF Base memory 128 KB 000A0000–000BFFFF Video memory 64 KB 000C0000–000CFFFF Video BIOS 64 KB 000E8000–000FFFFF System BIOS 00100000–XFFFFFFF Extended memory (based o n memory installed) (X 1)0000000–FEDFFF FF PCI bus FED00000–FED003FF High- precision event timer FEE01000–FFFFFF FF PCI bus
Spe cificat ions Maintenance and S er v ice Guide 6–7 S ystem interrupt specifications Hardware IRQ S ystem function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft® natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 4 Series express chipset family IRQ17* High-definitio n audio controller Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gi gabit Ethernet controller IRQ18 Intel ICH9 family USB universal host controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enh anced controller 29 3C IRQ20 Intel ICH9 family USB2 enh anced controller 29 3A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M-E/M SATA AHCI controller IRQ22 Intel ICH9 family USB universal host controller 2935 *Default configuration; othe r possible audio conf igurations are IRQ5, IRQ7 , IRQ9, IRQ10, or none. ✎ ExpressCards may assert IRQ3, IRQ4, I RQ5, IRQ7, IRQ9, IRQ10 , IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IR Q4. ✎ For operating systems after Window s 2000, APIC (Advanced programming interrupt controller) is used.
6–8 Maintenance and Servi ce Guide Spe cificat ions S ystem I/O address specifications I/O address (hex) System function (shi pping configuration) 000–01F DMA controller 020–021 Program interrupt controller 024–025 Program interrupt controller 028–029 Program interrupt controller 02C–03D Program interrupt controller 02E–02F Motherboard resources 030–031 Program interrupt controller 034–035 Program interrupt controller 038–039 Program interrupt controller 03C–03D Program interrupt controller 040–043 System timer 04E–04F Motherboard resources 050–053 System timer 060 Standard 101-/102-key or Microso ft natural keyboard 061 Motherboard resources 062 Microsoft ACPI-compliant embedded controll er 063 Motherboard resources 064 Standard 101-/102-key or Microso ft natural keyboard 065 Motherboard resources 066 Microsoft ACPI-compliant embedded controll er 067 Motherboard resources 070 Motherboard resources 071–077 System CMOS/real-time clock 080 Motherboard resources 081–091 Direct memory access controller 092 Motherboard resources 093–09F Direct memory access controller 0A0–0A1 Program interrupt controller 0A4–0A5 Program interrupt controller 0A8–0A9 Program interrupt controller 0AC–0AD Program interrupt controller 0B0–0B1 Program interrupt controller 0B2–0B3 Motherboard resources 0B4–0B5 Program interrupt controller 0B8–0B9 Program interrupt controller 0BC–0BD Program interrupt controller (Continued)
Spe cificat ions Maintenance and S er v ice Guide 6–9 0C0–0DF Direct memory access controller 0F0–0F0 Numeric data processor 0200–027F Motherboard resources 3B0–3BB Mobile Intel 4 Series express ch ipset family 3C0–3DF Mobile Intel 4 Series e xpress chipset family 400–47F Motherboa rd re sources 4D0–4D1 Programmable interrupt controller 500–57F Motherboard resources 1000–1003 Moth erboard resources 1010–101F Motherboard resources 2000–20FF Marvell Yukon 88E8072 PCIE-gi gabit Ethernet controller 2000–2FFF ICH9 family PCI express root p ort6-294A 3000–4FFF ICH9 family PCI express root p ort5-2948 5000–6FFF ICH9 family PCI express root p ort3-2944 7000–701F ICH9M-E/M SATA AHCI controller 7020–703F ICH9 family USB universal host controller 2936 7040–705F ICH9 family USB universal host controller 2935 7060–707F ICH9 family USB universal host controller 2934 7080–709F ICH9 family USB universal host controller 2939 70A0–70BF ICH9 family USB universal host controller 2938 70C0–70DF ICH9 family USB universal host controller 2937 70E0–70E7 ICH9M-E/M SATA AHCI controller 70E8–70EF ICH9M-E/M SATA AHCI Controller 70F0–70F7 Mobile Intel 4 Series e xpress chipset family 70F8–70FB ICH9M-E/M SATA AHCI controller 70FC–70FF ICH9M-E/M SATA AHCI controller EF80–EF9F Motherboa rd resources FE00–FE0F Moth erboard resources FE80–EF8F Motherboard resources FFFF Motherboard resources I/O address (hex) System function (shipping configuration)
6–1 0 Maintenance and Servi ce Guide Spe cificat ions
Maintenance and S er v ice Guide 7–1 7 Sc r ew listing This chapter provides specification and reference inform ation for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 580063-0 0 1.
7–2 Maintenance and Servi ce Guide Scre w li sting Phillips P M2. 0×4. 0 sc re w Where used: One screw tha t secures the WLAN module to the system board Where used: 2 screws that se cure the WWAN module to the system board Color Qu antity Length Thread Head diameter Black 18 4.0 mm 2.0 mm 4.5 mm
Scre w li sting Maintenance and S er v ice Guide 7–3 Where used: One screw tha t secures the wireless button board to the top cover Where used: One screw tha t secures the power button board to the top cover Where used: One sc rew that secures the digital media assembly to the base enclosure
7–4 Maintenance and Servi ce Guide Scre w li sting Where used: 6 screws that se cure the display hing e brackets to the display enclosure Where used: 4 screws that se cure the display panel to the display enclosure Where used: 2 screws that se cure the fan to the system board (HP Mini and Co mpaq Mini models)
Scre w li sting Maintenance and S er v ice Guide 7–5 Where used: 2 screws that secure the fan to th e system board (H P Pavilion models)
7–6 Maintenance and Servi ce Guide Scre w li sting Phillips P M2. 0×5 .0 s cre w Where used: 2 screws that secure the multi board to the base enclosure Color Qu antity Length Thread Head diameter Black 2 5.0 mm 2.0 mm 4.5 mm
Scre w li sting Maintenance and S er v ice Guide 7–7 Phillips P M2. 0×6. 0 captive scre w Where used: 2 captive screws that sec ure the ac cessory compartment cover to the computer (screws are secured to the cover by C-clips) Color Qu antity Length Thread Head diameter Black 7 6.0 mm 2.0 mm 5.0 mm
7–8 Maintenance and Servi ce Guide Scre w li sting Where used: 5 captive screws tha t secure the heat sink to the system board ( screws are sec ured to the heat sink by C-clips) (HP Mini and Compaq Mini models)
Scre w li sting Maintenance and S er v ice Guide 7–9 Where used: 5 captive screws that secure the h eat sink to the system board ( screws are secure d to the heat sink by C-clips) (HP Pavilion models)
7–1 0 Maintenance and Servi ce Guide Scre w li sting Phillips P M2. 0×7 . 0 scre w Where used: 4 screws that se cure the keyboard to the base enclosure Where used: 3 screws that se cure the top cover to the base enclosure Color Qu antity Length Thread Head diameter Black 19 7.0 mm 2.0 mm 4.5 mm
Scre w li sting Maintenance and S er v ice Guide 7–1 1 Where used: 4 screws that se cure the top cover to the base enclosure Where used: 2 screws that se cure the speaker assembly to the base enclosure
7–1 2 Maintenance and Servi ce Guide Scre w li sting Where used: 4 screws that se cure the displa y assembly to the base enclosure Where used: One screw tha t secures the power connector to the base enclosure Where used: 1 screw that secure s the system board to the base enclosure
Scre w li sting Maintenance and S er v ice Guide 7–1 3 Phillips P M2. 0×1 2. 0 scre w Where used: 2 screws that se cure the top cover to the base enclosure Color Qu antity Length Thread Head diameter Black 2 12.0 mm 2.0 mm 5.0 mm
7–1 4 Maintenance and Servi ce Guide Scre w li sting Phillips P M3. 0×4. 0 scre w Where used: 4 screws that secure the hard drive bracket to the hard dri ve Color Qu antity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm
Maintenance and S er v ice Guide 8–1 8 Back up and r eco very Backup and r ecov er y in W indow s 7 Overvie w Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regu lar basi s to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information an d restoring it in case of a system failure: ■ Creating a set of recovery discs (Recovery Manager soft ware feature ). Recovery di scs are used to start up (boot) your computer and restore the operating system and software progra ms to factory settings in case of system failure or instability. ■ Backing up your information regularly to protect your important system files. ■ Creating system restore points (operating system fe ature). System restore points allo w you to reverse undesirable changes to your computer by restoring the computer to an earlier state. ■ Recovering a program or driv er (Recovery Manager so ftwa re feature). This feature helps you reinstall a program or driver without performing a full syst em recovery. ■ Performing a full system recovery (R ecovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. R ecovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create. ✎ Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start , right-click Computer , click Manage , and then click Disk Management . If the partition is present, an HP Recovery drive is listed in the window.
8–2 Maintenance and Servi ce Guide Back up and reco very Creating r ecov er y discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these disc s after setting up the computer for the first time. Handle these discs carefully and keep them in a safe plac e. The software allows the creation of only one set of recovery discs. ✎ If your comput er does not i nclude an int e rnal op tical drive, you can use an optional external optical dri ve (purchased separately) to create recovery discs, or you ca n purchase recovery discs for your computer from the HP Web site. Note the following guidelines before creating recovery discs: ■ You will need high-quality DVD-R, DVD R, BD-R (wr itable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity tha n CD s. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. ✎ Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewr itable Bl u-ray) discs, are not compatibl e with the Recovery Manager software. ■ The computer must be connected to AC power during this process. ■ Only one set of recovery dis cs can be create d per computer. ■ Number each disc before inser ting it into the optical drive. ■ If necessary, you can exit the program before you have fini shed creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation . 2. Follow the on-screen instructions. Backing up your inf ormation As you add new software and da ta files, you should back up your sy stem on a regular basis to maintain a reasonably current backup . Back up your system at the following times: ■ At regularly scheduled times ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Note the following when backing up: ■ Create system restore points using the Windows® System Restore feature, and periodically copy them to disc. ■ Store personal files in the Documents library and back up this folder periodically. ■ Back up templates stored in their associated programs. ■ Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To copy the screen and paste it into a wo rd-processing document, follow these steps: 1. Display the screen. 2. Copy the screen:
Back up and reco very Maintenance and S er v ice Guide 8–3 To copy only the active window, press alt fn prt sc . To copy the entire screen, press fn prt sc . 3. Open a word-processing document, a nd then select Edit > Paste . 4. Save the docum ent. ■ You can back up your info rmation to an optional external hard drive, a netw ork drive, or discs. ■ When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. ✎ DVDs store more information than CDs, so using th em for backup reduces the numb er of recovery discs required. ■ When backing up to discs, number each disc before inserting it into the optic al drive of the computer. Using Windo ws Backup and R estor e To create a backup using Windows Ba ckup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process ma y take over an hour, depending on file size and the speed of the compute r. 1. Select Start > All Programs > Main tenance > Backup and Restore . 2. Follow the on-screen instructions to set up and create a backup. ✎ Windows includes the User Account Control featur e to improve the security of your computer. ✎ You may be prompted for your permission or password for tasks such as i n stalling software, running utilities, or changing Windows settings. Refer to He lp and Support for more information. Using s ystem restor e points When you back up your system, you are creating a system r estore point. A system restor e point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to yo ur system. ✎ Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point. You also can create additional restore points to provide increased protection for your system files and settings. When to create restore points ■ Before you add or extensively modify software or hardware ■ Periodically, whenever the sy stem is performing optimally ✎ If you revert to a restore point and then chan ge your mind, you can reverse the restoration.
8–4 Maintenance and Servi ce Guide Back up and reco very Create a sy stem restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Under Protection Settings, select the disk fo r which you want to create a restore point. 5. Click Create . 6. Follow the on-screen instructions. Restore to a pr ev ious d ate or time To revert to a restore point (created at a previous da te and time), when the computer was fu nctioning opt imally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. P erfo rmi ng a r eco v ery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as yo u set up your comp uter. Recovery Manager software allows you to repair or restore the system if you experie nce system failure or instability. Recovery Manager works from recovery discs or from a dedi cated recovery par tition (select models only) on the hard drive. However, if your computer incl udes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been in cluded with your computer. Use these discs to recover your operating system and software. ✎ Windows has its own built-in repair features, such as Syst em Restore. If you have not already tried these features, try them before using Recovery Manager. ✎ Recovery Manager recovers only softwa re that was preinstalled at the factory. Software not provided with this computer must be downloaded from th e manufacturer’s Web site or reinstalled from the disc provided by the manufacturer. Reco vering fr om t he reco v er y discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into th e optical drive and restart the computer. 3. Follow the on-screen instructions.
Back up and reco very Maintenance and S er v ice Guide 8–5 Reco v erin g from the dedi cated reco very part ition (select m odels only) ✎ Computers with an SSD may not have a recovery partitio n. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to re cover your operating system and software. On some models, you can perform a recovery from the partit ion on the hard drive, accessed by pressing either the Start button or f11 . This restores the computer to its factory condition. To restore the system from th e partition, follow these steps: 1. Access Recovery Manager in either of the following ways: Select Start > All Programs > Recovery Manager > Recovery Manage r . – or – Turn on or restart the computer, a nd then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f1 1 while the “Press <F11> for recovery” message is displayed on the screen. 2. Click System Recovery in the Recovery Manager win dow. 3. Follow the on-screen instructions. Backup and r ecov er y in W indow s XP Overvie w To protect your information, use the Wi nd ows Backup utility (select mo dels on ly) to back up files and folders or create recovery points. In case of system failure, you ca n use the backup fil es to restore your compute r. Windows provides the following options: ■ Backing up individual files and folders ■ Backing up all files and folders ■ Scheduling automatic backups ■ Creating recovery points ■ Recovering information ✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP reco mmends that you print the recovery proc edures and save them for later use. Backing up your inf ormation Recovery after a system failure is as co mplete as your most current backup. You should creat e your initial backup immediately after software setu p. As you add new software and data files, yo u should continue to back up your system on a regular basis to main tain a reasonably current backup. You can back up individu al files or folders to an optional external hard d rive or to a network drive. Note the following when backing up: ■ Store personal files in the My Documents folder, and back it up periodically. ■ Back up templates stored in their associated programs.
8–6 Maintenance and Servi ce Guide Back up and reco very ■ Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: a. Display the screen you want to save. b. Copy the screen image: To copy only the active window, press alt fn prt sc . To copy the entire screen, press fn prt sc . c. Open a w ord-processing document, and then select Edit > Paste . The screen image is ad ded to the docume nt. d. Save the docum ent. To create a backup using the Windows Backup utility (select mo dels only), follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. The backup process ma y take over an hour, depending on file size and the speed of the compute r. 1. Select Start > All Programs > Accessories > System Tools > Bac kup . 2. Follow the on-screen instructions. P erfo rmi ng a r eco v ery In case of system failure or inst ability, the computer provi des the following tools to recover your files: ■ Windows recovery to ols (select models only): Yo u can use the Wind ows Backup utility to re cover information you have previously bac ked up. ■ Operating System and Driver Recovery discs (includ ed with your computer): You can use the discs to recover your operating system and prog rams installed at the factory.
Back up and reco very Maintenance and S er v ice Guide 8–7 Rec overing your info rma ti on To recover information you previously backed up, follow these steps: 1. If possible, back up all personal files. 2. Select Start > All Programs > Accessories > System Tools > Bac kup . The Backup or Restore Wizard opens. 3. Click Restore files and settings , and then click Next . 4. Follow the on-screen instructions. ✎ For additional information on initiating a recovery in Windows, perfo rm a search for this topic in Help and Suppo rt. Reco veri ng th e oper ating sy stem and progr ams Ä CAUT I ON: Th e r eco ve r y pr ocess r efor mats and complet ely e r ases the hard dri ve . All f iles you have c reated a nd any so ft w are installed on the computer ar e permanen tly r emo ved. The r ecov ery process reinstalls the or iginal op er ating sy stem, softwar e, and dri vers . Softwar e, dr ivers , and updates not in stalled b y HP must be manually r einstalled . To recover your operating sy stem and programs, follow these steps: 1. If possible, back up all personal files. 2. Insert the Operating System disc into the optical drive. 3. Shut down the computer. 4. Turn on the computer. 5. Follow the on-screen instructions to install the operating system. 6. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. 7. Follow the on-screen instructions to install the drivers and programs.
8–8 Maintenance and Servi ce Guide Back up and reco very
Maintenance and S er v ice Guide 9–1 9 Connec tor pin assignments Audio -out (headphone)/Audio-in (mic r ophone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground
9–2 Maintenance and Servi ce Guide Connect or pin assignments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock
Connec tor pin assignments Maintenance and S er v ice Guide 9–3 HDM I Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2- 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1- 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0- 10 TMDS clock 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug dete ct
9–4 Maintenance and Servi ce Guide Connect or pin assignments RJ- 45 (network) Univ ersal Serial Bus Pin Signal 1 Transmit 2 Transmit - 3 Receive 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Pin Signal 1 5 V D C 2D a t a 3D a t a 4 Ground
Maintenance and S er v ice Guide 10 – 1 10 P ow er cor d set r equirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets th e requirements for use in the country or region where the equipment is purcha sed. Power cord sets for use in other countr ies and regions must meet the requirem ents of the country or region wher e the compute r is used. Requir em ents for all countr ies and regions The following requirements are appli cable to all countries and regions: ■ The length of the power cord set must be at leas t 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft). ■ All power cord sets must be approved by an accepta ble acc redited agency respon sible for evaluation in the country or region where the power cord set will be used. ■ The power cord sets mu st have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or regi on. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320 /IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
10 – 2 Maintenance and Servi ce Guide P owe r c ord s et re qu ire m en ts Requir em ents for specific countries and re gions Country/region Accredited agency Applicable note n umber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² cond uctor size. Power cord set fittings (appliance coupler and w al l plug) must bear the certi fication mark of the agency responsible fo r evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NE MA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexib le cord, and wall plug must bear a “T” mark a nd registration number in accordance with the Japan ese Dentori Law. The flex ible cord must be Type VCT or VCTF, 3- conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Ja panese Industria l Standard C8303 (7 A, 125 V) co nfiguration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² cond uctor size. Power cord set fittings (appliance coup ler and wall plug) must bear the certi fication mark of the agency responsible fo r evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3- conductor, 0.75-mm² conductor size. Power cord set fittings (a ppliance coupler and wal l plug) must bear the certi fication mark of the agency responsible fo r evaluation in the country or region where it will be used.
Maintenance and S er v ice Guide 11 – 1 11 Rec y c l in g Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in yo ur area for computer battery disposal. Displa y Å WA R N I N G : T he backlight contains mer cury . Caution mu st be exer cis ed when remo ving and handling the bac klight to a void damaging this component and causing e xposure to the mer cury . Ä CAUT I ON: The pr ocedures in this c hapter can result in damage t o displa y components. The onl y components intended for rec ycling pur poses are the li quid cryst al display (L CD) panel and the backlight . When you r emov e these components, handle them car efully . ✎ Materials Disposal. Thi s HP pro duct contains mercury in th e backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be re gulated because of environmental considerations. For disposal or recy cling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www .eiae.org . This section provides disassembly instructions for th e display assembly. The di splay assembly must be disassembled to gain a ccess to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ The procedures provided in this chapter are general di sas sembly instructions. Specif ic details, such as screw sizes, quantities, and locations, and co mponent shapes and sizes, can vary from one computer model to another.
11 – 2 Maintenance and Servi ce Guide Rec ycli ng Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly. 3. Remove the display bezel 3 . 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 .
Rec ycli ng Maintenance and S er v ice Guide 11 – 3 5. Remove all screws 1 that secure the display panel ass embly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display pane l. 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel.
11 – 4 Maintenance and Servi ce Guide Rec ycli ng 11. Remove the screws 1 that secure the backlight cover to the di splay panel. 12. Lift the top edge of the backlight cover 2 and swing it outward. 13. Remove the backlight cover. 14. Turn the d isplay panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel.
Rec ycli ng Maintenance and S er v ice Guide 11 – 5 16. Turn th e display panel upside d own. 17. Remove the backlight frame from the display panel. Å WA R N I N G : T he backlight contains mer cury . Exer cise cauti on when r emo ving and handling the bac klight to av oid damaging this component and causing e xposure to the mer cury . 18. Remove the backlight from the backlight frame.
11 – 6 Maintenance and Servi ce Guide Rec ycli ng 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear pane l. 22. Release the tape 4 that secures the LC D panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD pa nel and backlight.
Maintenance and S er v ice Guide Inde x–1 Inde x A AC adapter, spare part numbers 3–10, 3–11 antennas disconnecting 4–12, 4–13 locations 2–2 audio, product description 1–3 audio-in jack, connector pinout 9–1 audio-out jack, connector pinout 9–1 B backing up files 8–2 base enclosure, spare part number 3–4, 3–15 battery removal 4–7 spare part numbers 3–8, 3–14, 4–7 battery bay 2–10 BIOS administrator password 5–3 Bluetooth module, spare part number 3–4, 3–13, 3– 15 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive precautions 4–2 spare part number 3–10, 3–14 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Driv e, specifications 6–5 boot options 5–4 boot order 5–4 bottom components 2–10 buttons power 2–3 TouchPad 2–6 wireless 2–3 C Cable Kit, spare part number 3–4, 3–16 cables, service considerations 4–1 caps lock light 2–5 chipset, product description 1–1 components bottom 2–10 buttons 2–3 display 2–1 front 2–7 keys 2–4 left-side 2–9 lights 2–5 pointing device 2–6 right-side 2–8 top 2–3 computer feet locations 4–6 spare part number 4–6 computer specifications 6–1 connector pinout audio-in jack 9–1 audio-out jack 9–1 external monitor port 9–2 HDMI port 9–3 headphone jack 9–1 microphone jack 9–1 modem jack 9–4 monitor port 9–2 network jack 9–4 RJ-11 jack 9–4 RJ-45 jack 9–4 USB port 9–4 connectors, service considerations 4–1 D Diagnostics menu 5–3 diskette drive, product description 1–3 display assembly removal 4–31 spare part number 3–15 spare part numbers 3–3, 3–13, 4–31 display bezel illustrated 3–9, 3–13, 4–31 removal 4–33 spare part numbers 3–9, 3–13, 3–14 , 4–31 Display Cable Kit illustrated 3–9, 3–13, 4–31 spare part numbers 3–9, 3–13, 4–31 display components illustrated 2–1 recycling 11–1 spare part numbers 3–9 display enclosure illustrated 3–9, 4–31 spare part numbers 3–9, 3–13, 3–14 , 4–31 display hinges, removal 4–34 display inverter, removal 11–2
Index –2 Maintenance and Servi ce Guide Index display panel cable illustrated 3–9, 3–13, 4–31 removal 4–35 spare part numbers 3–9, 3–13, 4–31 display panel, product description 1–2 display switch 2–1 drive light 2–7 drives, boot order 5–4 DVD±RW and CD-RW SuperMulti Double-Layer Drive precautions 4–2 spare part number 3–10, 3–14 specifications 6–6 DVD-ROM Drive precautions 4–2 specifications 6–6 E electrostatic discharge 4–2 equipment guidelines 4–4 esc key 2–4 Ethernet, product description 1–3 external media card, product description 1–4 external monitor port connector pinout 9–2 location 2–8 F f11 recovery 8–4 fan removal 4–43 spare part number 3–15, 4–43 feet locations 4–6 spare part number 4–6 File menu 5–3 fn key 2–4 front components 2–7 function keys 2–4 G graphics, product description 1–1 grounding eq uipment and methods 4–2 H hard drive precautions 4–2 product description 1–2 removal 4–18 spare part number 3–15 spare part numbers 3–8, 3–14, 3–16, 4–18 specifications 6–3 hard drive bay 2–10 hard drive bracket, removal 4–20 hard drive connector, remo val 4–20 hard drive hardware kit,spare part nu mbers 3–14 hard drive recovery 8–4 HDMI port, connector pinout 9–3 headphone jack, connector pinout 9–1 heat sink removal 4–43 spare part number 3–15 spare part numbers 4–43 hinges, removal 4–34 J jacks modem 2–9 network 2–8 RJ-11 2–9 RJ-45 2–8 K key components 2–4 keyboard product description 1–4 removal 4–21 spare part number 3–3, 3–14, 3–15, 4–21 keys esc 2–4 fn 2–4 function 2–4 Windows applications 2–4 Windows logo 2–4 L language, changing in Computer Setup 5–4 left-side components 2–9 light components 2–5 lights caps lock 2–5 drive 2–7 power 2–5 webcam 2–1 wireless 2–5 M memory module removal 4–16 spare part numbers 3–4, 3–14, 3–16 , 4–16 memory, product description 1–2 microphone locations 2–1 product description 1–3 microphone jack , connector pinout 9–1 model name 3–1, 4–5 modem jack connector pinout 9–4
Index Maintenance and Ser vi ce Guide Index–3 location 2–9 modem, product description 1–3 monitor port connector pinout 9–2 location 2–8 multi board spare part numbers 3–16 N network cable, removal 4–43 network jack connector pinout 9–4 location 2–8 O operating system, product description 1–5 optical drive precautions 4–2 product description 1–3 spare part numbers 3–10 specifications 6–5, 6–6 P packing guidelines 4–3 passwords 5–3 plastic parts 4–1 Plastics Kit contents 3–10 spare part number 3–4 , 3–15 pointing device components 2–6 illustrated 2–6 product description 1–4 ports external monitor 2–8 monitor 2–8 product description 1–4 USB 2–8, 2–9 power button board removal 4–38 spare part numbers 3–4, 3–15, 4–38 power connector 2–9 power connector cable, removal 4–38 power cord set requirements 10–1 spare part numbers 3–10, 3–11 power light 2–5 power requirements, product de scription 1–4 processor, product description 1–1 product description audio 1–3 chipset 1–1 diskette drive 1–3 display panel 1–2 Ethernet 1–3 external media card 1–4 graphics 1–1 hard drive 1–2 keyboard 1–4 memory 1–2 microphone 1–3 modem 1–3 operating system 1–5 optical drive 1–3 pointing device 1–4 ports 1–4 power requirements 1–4 processor 1–1 security 1–5 serviceability 1–5 webcam 1–3 wireless 1–4 product name 3–1, 4–5 R recovering information 8–4 recovery, system 8–1 recycling battery 11–1 display components 11–1 removal/replacement preliminaries 4–1 procedures 4–5 restoring factory settings 5–2 right-side components 2–8 RJ-11 jack connector pinout 9–4 location 2–9 RJ-45 jack connector pinout 9–4 location 2–8 RTC battery removal 4–15 spare part number 3–4, 3–15, 4–15 Rubber Feet Kit, spare part number 3–10, 3–15, 4– 6 S Screw Kit, spare part number 3–10, 3–15 screw listing 7–1 Security menu 5–3 Security menu, set up BIOS administrator password 5–3 security, product description 1–5 service considerations 4–1 serviceability, prod uct description 1–5 Setup Utility accessing 5–1
Index –4 Maintenance and Servi ce Guide Index Diagnostics menu 5–3 File menu 5–3 navigating and selecting 5–1 restoring factory settings 5–2 Security menu 5–3 System Configuration menu 5–4 using 5–1 SIM, removal 4–8 sleeve spare part number 3–15 solid state drive spare part number 3–15 speakers removal 4–29 spare part number 3–4, 3–15, 4–29 specifications Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 6–5 computer 6–1 display assembly 6–2 DVD±RW and CD-RW SuperMulti Double-Layer Drive 6–6 DVD-ROM Drive 6–6 hard drive 6–3 optical drive 6–5, 6–6 system DMA 6–6 system I/O address 6–8 system interrupt 6–7 system memory map 6–6 switch cover removal 4–21 spare part numbers 4–21 system board removal 4–38 spare part number 3–15 spare part numbers 3–4, 3–13, 4–38 System Configuration menu 5–4 system DMA specifications 6–6 system I/O address specifications 6–8 system interrupt specifications 6–7 system memory map specifications 6–6 system recovery 8–1 T tools required 4–1 top components 2–3 top cover removal 4–24 spare part numbers 3–3, 3–15, 4–24 TouchPad 2–6 TouchPad button s 2–6 TouchPad scroll zone 2–6 U Universal Serial Bus (USB) port connector pinout 9–4 location 2–8, 2–9 USB board removal 4–37 spare part number 4–37 V vents 2–10 W warranty period 3–1, 4–5 webcam 2–1 webcam light 2–1 webcam module illustrated 3–9, 3–13, 4–31 removal 4–34 spare part number 3–9, 3–13, 4–31 webcam, product description 1–3 Windows applications key 2–4 Windows logo key 2–4 wireless antennas disconnecting 4–12, 4–13 locations 2–2 wireless light 2–5 wireless, product description 1–4 WLAN module removal 4–9 spare part numbers 3–5, 3–11, 3–12 , 3–13, 4–9 workstation guidelines 4–3 WWAN module removal 4–13 spare part numbers 3–4, 4–13