HP PAVILION DM3 Maintenance And Service Manual

HP Pavilion dm3 Entertainment PC Maintenance and Service Guide
© Copyright 2010 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Intel and Intel Pentium a re trademarks of Intel Corporation in the U .S. and other countries. AMD and ATI are trademarks of Advanced Micro D evices, Inc. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty stateme nts accompanying such products and ser vices. Nothing herein should be construed as constituting an additiona l warranty. HP shall not be liable for technical or editorial err ors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehe nsive informat ion on id entifying computer features, components, and spare parts; on troubleshooting computer pr oblems; and on performing computer disassembly procedures. First Edition: August 2010 Document Part Number: 622652 -001
Safety warning notice WARNING! To reduce the p ossibility of heat-related inju ries or of overhea ting the computer, d o not place the compu ter directly on your lap or obstruct the computer air vents. Use the computer on ly on a hard, flat surface. Do n ot allow another hard surfa ce, such as an a djoining optional printer, or a soft surface, such as pill ows or rugs or clothing, to blo ck airflow. Al so, do not allow the AC ad apter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adap ter comply with the user-accessi ble surface temperature limits defined by the International Standard for Safe ty of Information Technolog y Equipment (IEC 60950). iii
iv Safety warning noti ce
Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......... .. 5 Top components ................. ........... ............ ................ ............. ........... ............... .............. ... .................. . 5 Displ ay compone nts .. .................... .................... ..................... ................... ................... ....... 5 Keys ......... ......... ........... ......... ............ ......... ........... ........... .......... ......... .......... ............ ........... 6 Light s .............. ............. ............. .............. ........... .............. .............. ............. ............. . .... ....... 7 TouchPad components ........... ............ ......... .......... .......... .......... ......... ............ ......... ........ .... 8 Front components .......... ............... ................ ................ ................ ................ .................. ... ..... ............. 9 Left-side components ........... ........ ........... ........ .......... ......... ........ ........... ........ ........... ........ ... .............. ... 9 Right-side components ................. ............... ..... .......... ............ ........... .............. ............... ...... ............ .. 10 Bottom components ............ ........... ............... .............. ............ ............... ........... .............. ..... .............. 11 Wireless antennas .............. .......... .......... ............. ......... .......... ............. .......... .......... .......... .......... ....... 13 Addition al hardware co mponents .. ................ ............... ............ ............... .............. .............. ........ ....... 14 3 Illus trated pa rts catalo g ........... ............... ............... ................ .................. .............. ......... ............ ................ . 15 Serial number label ............. ............... ............ ............. ............... ............ ........... ................ ...... ........... 15 Computer major component s ............. ............ .............. ............ .............. ............ .............. .......... ........ 16 Display assembly components .......... ..... .......... ............ ......... .......... .......... ............ ........ ........... .. ........ 19 Plastics kit ............... ............... ............ ............ ............. ............... ............ ........... ......... ................. ....... 21 Mass storage devices .......... ............ ............... ............. ............ ............... ............ ............. .... ............... 22 Miscellaneous parts ...................... ............. ............... ............ ............ ............... ............. ..... ................ . 23 Sequential part number listing ..... ......... ............ .......... ........... ........... ........... ......... ............ ...... ........ .... 23 4 Removal and replacement procedures ......... .......... ......... .............. .......... ......... ............. .......... ..... .............. 27 Preliminary replacement requiremen ts ............. ........... ............ ............... ............ ............. ............ .. ..... 27 Tools required .................. ......... .......... ............ ......... ......... ........... ........... ........ ............ ... .... 27 Service considerations ............... ............ ........... .............. ............ ........... ........... ............... .. 27 Plastic parts .......... .......... ............ ............. .......... ........... ............. ........... ........... .. 27 Cables and connectors .......... .......... .............. .......... ............ ........... ........... ....... 28 Drive handling ....... .................. ................. .................. .................... .................. . 28 Grounding guidelines ................ ......... ............ ......... ........... ......... .......... ........... ......... ......... 29 Electrostatic dis charge damage ................. ................................................. ...... 29 v
Packaging and transporting guidelines ........ ........... ....... ........... ........ 30 Works tation guidelines ..................................................................... 30 Equipmen t guidelines ..... ....................................... ........................... 31 Component replace ment proce dures .... ............ ............. ............... ............ .............. ............. ........... ... 32 Serial number label ............... ......... ............ ......... ......... ........... .......... ........... .......... ........... . 32 Computer feet .. ............. ............ ............. ........... ............... ............ ............ ............. .......... ... 33 Batter y ........... ................. ................ ................ ................. .............. ................. ........... ........ 34 SIM ....... ................ ................. ................ ................ ................ ................ ................ ... ..... .... 35 Hard d rive . .............. ........... .............. .............. .............. ............... .............. ............... .... ...... 36 Memory mod ule .... ............... ............. ............ ............ ............ ............. ............ ............ ........ 39 RTC ba ttery . .................. .................. .................. ................. ................. .................. ........ .... 41 Keyboard ................ ............... .............. ............. .......................... .................................. ..... 42 Top cover ................. .......... ......... ............ .......... ......... .......... ............ .......... ........ .......... ...... 45 Speake r asse mbly ... ................ ................ .............. ............... ................ .............. .............. . 48 Mini system board (left) .. ........................................................ ................................ ........... 50 Mini system board (ri ght) ........... ............................ ............. ............................ ............. ...... 5 2 Power c able ......... ............ .............. ............ ............ ............ ............ ............. ............ ....... .... 54 WLAN module ............. ............ ............ ............. ............ ............ ........... .............. ............ .... . 55 WWAN modu le .............. ................ ................ .............. ................ .............. ............... ......... 57 Power button boar d ................ ..................... .................... .................. .................... ............ 59 Display assembly ............... .......... ......... ............ ........ .......... ........... .......... ......... ............ .... . 61 Fan/h eat sink as sembly .... ............. ............. ............. ............. ............. ............... ............. .... 67 System board .................. ........... ............ .............. ........... ............ ............... ............ ......... ... 73 5 Setup Utility (BIOS) ................ .......... .............. .......... ............ ........... ........... ............ .................. ........... .......... 75 Starting Setup Utility ..... ............ ........... ........... ........... ............ .......... ............ .......... .......... ..... ......... ..... 75 Using Setup Utility ....... ........ ......... .......... ......... ........ ........ ........... ........ ........ ......... .......... .. ........... ........ 76 Chang ing the lang uage of Setu p Utility ............................................ ................................. 76 Navigating and selecting in Setu p Utility ..... ............ .......... ............... .......... ............ ............ 76 Display system information ........ ........... ............ ........ ........... ......... ......... ........... ........ ......... 77 Restor ing defaul t settings in Setup Uti lity ............... ......................... .......................... ........ 77 Exiting Setup Utility ....... .......... ........... .......... ........ ............ ......... ......... ........... .......... ........ ... 78 Setup Utility menus ......... .............. ......................................... .................... ....................... ................ . 78 Main men u ......... ............ ............. ............ ............ ............ ............ ............ .............. ......... .... 78 Security menu ............... ......... .......... ........ ............ .......... ......... ......... ............ .......... ........ . ... 78 System C onfiguration menu ................ ............................ ......................... ........................ . 79 Diagno stics menu .......... ................ .............. ................ ................. ............... ................ ...... 79 Updat ing the BIO S .......... ................ ................ ................ ................ ................ ................ ... ...... .......... 81 Determining the BIOS .......... ........ ......... .......... .......... .......... ......... ......... ............ ........ ......... 8 1 Download ing a BIOS update .... ........................ ............................. ........................ ............ 81 6 Specifications .............. ............. ................. ........... .............. ................ ............ ............ ........... ................. ....... 83 Computer specifications ................ ........ .......... ........ ........... ........ .......... ........ ........ ........... ..... .......... .... 83 vi
13.3-inch display specifications ................. .......... ............ .......... ......... ............ .......... ......... ..... .......... .. 84 Hard driv e specificatio ns .......... .............. ................ .............. .............. ................. .............. .. ....... ........ 85 Externa l Blu-ray ROM D VD±RW SuperMu lti Doub le-Laye r Drive specif ic ations ............................... 86 Externa l DVD±RW and C D-RW SuperMu lti Double-La yer Combo Dri ve specifi cations .................... 87 7 Backup and recovery .................... ................. ........... ................. ............. ............ ........................... ............. .. 88 Creating recovery discs .... ......... ............. ......... .......... ............ .......... .......... .......... ............ .... .......... ..... 89 Backing up your information ......... ............. ......... ............ .......... .......... ............ .......... ............ .. ............ 90 Using W indows Bac kup and Re store ............ ....................................... ............................. 91 Using sy stem resto re points . ........................ ........................ ........................ ..................... 91 When to create r estore po ints ............ ................. ................ .................... .......... 91 Create a system restore poi nt ............... .............. ............. .............. ................... 91 Restor e to a prev ious date an d time ............ ......................................... ............ 92 Performing a recovery ........... .......... ......... .......... ......... .......... ......... .......... ........ .......... ........ . ............... 92 Recove ring from t he recove ry discs . ..................................... ................................ ............ 92 Recove ring from t he dedicated r ecovery pa rtition (se lect models o nly) ..... ...... ........ ....... .. 93 8 Connector pin assignments ....... .............. ............... ............. ............ ............. ................ ........ ........... ............ 94 Audio-in (microphone) ............. ........ ........... ........ ......... .......... ......... ........ .......... ........ ........ ... .............. . 94 Audio-out (headphone) ....................... .............. ........... ................ ............. ............ ............... . .............. 94 Exter nal monitor ......... ............ .............. ........... ............ .............. ............. ............. ............ ........ ........... 94 HDMI .. ............. ............ ............. ............. ............ ............ ............. .......... .............. ........ .......... ....... ....... 96 RJ-45 (network) .............. ............ .......... ........... ............ .......... .......... ............ .......... .......... .......... ......... 97 Universal Serial Bus ......... ......... ........ ........... ........ ......... .......... ........ ........ ........... ........ ....... ........ ........ . 97 9 Power cord set re quirements . ................ ................ .................. ................ ................ ............. ............ .......... 98 Requirements for all countries ............ ............ ............... ............ ............... ............ ............... ... ............ 98 Requireme nts for sp ecific cou ntries and regions ................... ............................... ............................. 99 10 Recycling ............ ......... .......... ........ ............ ......... .......... ......... ............ ........ ......... ..... ............ ........ ............ .. 100 Battery ............. ............ ........... .............. ............... ............ ............ ............. ............... .. ...................... . 100 Display ............... ............ ........... ............... .............. ........... ................ ............ ............. ........... ............ 100 Index .............. ............. ............. ................ ............. ............ ................. ............. .......... .................. .............. ........ 106 vii
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1 Product description Category Description Product Name HP Pavilion dm3 Entertainment PC Processors Intel Pentium® U5400 (1.2 GHz, 3M L3 cache) UMA Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete Intel Dual Core i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache) Discrete Intel Core i3–380UM (1.33 GHz, 3M L3 cache) UMA Intel Core i3–380UM (1.33 GHz, 3M L3 cache) Discrete Intel Core i5–470UM (1.33 GHz SC turbo, 3M L3 cache) Discrete Chipset Intel HM55 Express Chipset Graphics Intel HD Graphics ATi Park LP (ATI Mobility Radeon™ HD5430) with 1024MB of dedicated video memory (128Mx16 DDR3 800MHz x 4 PC s) Support Blu-ray playback with HD Decode, DX10.1 an d DX11 Support and HD MI Support Panels 33.8-cm (13.3-in) HD LED BrightView (136 6x768) (3.6mm) SVA Memory 2 customer-accessible/upgradable memory module slots Supports up to 8 GB memory Supports the following DDR3 config urations at 800 MHz: ● 8192-MB total system memory (4096 × 2) ● 6144-MB total system memory (2048 x 1 4096 x 1) ● 4096-MB total system memory (2048 × 2) ● 4096-MB total system memory (4096 x 1) ● 3072-MB total system memory (1024 x 1 2048 x 1) ● 2048-MB total system memory (1024 × 2) ● 2048-MB total system memory (2048 × 1) ● 1024-MB total system memory (1024 × 1) 1
Category Description Hard drives ● Supports 9.5-mm , 6.35-cm ( 2.5-inch) hard drives ● Serial ATA (SATA) ● HP ProtectSmart Hard Drive Protection Customer-accessible 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm 160-GB, 7200-rpm Support for 128-GB SSD in single HDD configurations Optical drives Supports only external optical drives ● 12.7-mm tray load ● Serial ATA (SATA) ● External USB: DVD±RW SuperMulti Double -Layer Drive with LightScribe ● External US B: Blu-ray RO M DVD±R/RW SuperMulti Double-Layer Drive with LightScr ibe Webcam Low-light VGA camera with fixed focus and microphone Audio ● 2 Altec/Lansing stereo speakers with enclosures ● Headphone jack ● Microphone jack Ethernet ● Integrated 10/100/1000 network interface car d (NIC) ● Ethernet cable not included Wireless Integrated wireless local-area network (WLAN) op tions via Half-Mini Card ● Broadcom 802.11 bgn WLAN Bluetooth® Co mbo card ● Broadcom 802.11 bgn WLAN card ● Atheros 802.11 bgn WLAN card ● Ralink 802.11 bgn WLAN Bluetooth Combo card Integrated WWAN and GPS function (FMC): ● Qualcomm Gobi2/Birlion with 2 antennas ● 5 band antenna support: 2100/1800/190 0/800/900 with additional GPS band ● x.x GHz antennas in display enclosure 2 Chapter 1 Product description
Category Description External media card Digital Media Slot, supporting the follo wing optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digi tal High Ca pacity (S DHC) Memory Card ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● xD-Picture Card (XD) (also types H and M) SIM card slot: ● Populated with WWAN ● User acc essible Ports Audio-in (stereo microphone) Audio-out (stereo headphone ) Hot Plug/Unplug and auto detector for correct output to wide-aspect vs. standard- aspect video HDMI v.1.3b supporting 1080p w ith HDCP key Multi-pin AC power (non-sm art pin) RJ-45 (Ethernet, includes link and activity lights) USB 2.0 (3) VGA (Dsub 15-pin) supporting 192 0 × 1200 external resolution at 75 GHz Keyboard/pointing devices Full size keyboard TouchPad with TouchPad buttons Supports 2-way scroll with legend Taps enabled by default Touchpad on/off capability Touchpad gesture to be default on; rotate gesture default off Power requirements 65-W AC adapter (Non-smart ID Pin suppor ted) with localized cable plug support 6-cell, 2.8-Ah (62-Wh) polyme r battery Security Securit y cable slo t Operating system Preinstalled: ● Windows® 7 Basic (32-bit) ● Windows 7 Basic (64-bit) ● Windows 7 Premium (32-bit) ● Windows 7 Premium (64-bit) ● Windows 7 Professional (32-bit) 3
Category Description ● Windows 7 Professional (64-bit) Microsoft® Office preinst alled on: ● Windows 7 Home Basic (32-bit and 64-bit) ● Windows 7 Home Premium (32-bit and 64 -bit) ● Windows 7 Professional (32-bit and 64-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard dr ive Memory modules RTC battery SIM card (for WWAN) 4 Chapter 1 Product description
2 External component identification Top components Display components Item Component Function (1) Internal microphones (2) Record sound. (2) Webcam light On—The webcam is in use. (3) Webcam Records video and captures still photographs. Top components 5
Keys Item Component Function (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with an arro w key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items b eneath the cursor. (5) Action keys Executes frequently used system functions. 6 Chapter 2 External component identification
Lights Item Component Description (1) Caps lock light On—Caps lock is on. (2) Mute light On—Computer sound is off. (3) Wireless li ght ● White—An integrated wireless device , such as a wireless local area networ k (WLAN) device and/or a Bluetooth® device, is on. ● Amber—No wireless devices are detected. (4) TouchPad light ● Off—TouchPad is enabled. ● Amber—TouchPad is disabled. Top components 7
TouchPad components Item Compo nent Fun ction (1) TouchPad lig ht ● Off—TouchPad is enabled. ● Amber—TouchPad is disabled. (2) Left TouchPad bu tton Functions like t he left button on an external mo use. (3) TouchPad scroll zone Scrolls up or down. (4) Right TouchPad b utton Functions like t he right button on an external mouse. 8 Chapter 2 External component identification
Front components Item Com ponent Function (1) Speakers ( 2) Produce sound. Left-side components Item Component Function (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overh eating. It is normal for the internal fan to cycle on and off dur ing routine operation. (3) External monitor port Connects an ex ternal VGA monitor or projector. (4) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. (5) USB port Connects an optional USB device. (6) Drive light On—The hard drive is in use. (7) Power light Supports the following digital card formats: ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. Front components 9
Right-side components Item Component Function (1) Digital Media Slot (select models only) Supports the following optional digital ca rd formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Ca rd (XD) (2) Audio-out (headphone) ja ck Produces sound when connected to optiona l powered stereo speakers, headphones, earbuds, a headset, or television audio. (3) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaura l microphone. (4) USB ports (2) Connects optional USB devices. (5) RJ-45 (network) jack (opti onal) Connects a network cable. (6) AC adapter light ● Flashing white—The computer is in Sleep. ● On white—The computer is connected to external power. ● Flashing amber—The computer is charged. ● Off—The computer is not connected to extern al power. (7) Power connector Connects an AC adapter. 10 Chapter 2 External component identification
Bottom components Item Component Function (1) Hard drive bay Holds the hard drive and wi reless wide area network (WWAN) module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regula tes wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through He lp and Support. (2) Battery bay Holds the battery and contain s the SIM slot. NOTE: The battery is preinstalled in the b attery bay at the factory. (3) Battery release latch Releases the battery from the battery ba y. (4) Vent Enable airflow to coo l internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent o verheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom components 1 1
Item Component Function (5) Memory module compartment Contains the memory module slot (2 slots on se lect models) and a wireless LAN mo dule. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regula tes wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through He lp and Support. (6) Speakers (2) Produce sounds. 12 Chapter 2 External component identification
Wireless antennas NOTE: Your computer might look different from the illustration in this section Item Component Function (1) WWAN antennas (2)*(select models only) Send and receive wireless si gn als to communicate with wireless wide-area networks (WWAN) . WLAN antennas (2)* Send and receiv e wireless signals to communicate with wireless local area networks (WLAN). Holds the battery and contains the SIM slot. *The antennas are not visible from the outsid e of the device. For optimal transmission, keep the areas imme diately around the antennas free from obstructions. To see wireless regulation notices, see the section o f the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are lo cated in Help and Support. Wireless ante nnas 13
Additional hardware components Item Component Function (1) Power cord* Connects the AC adapter. (2) AC adapter Converts AC power to DC po wer. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region or country. 14 Chapter 2 External component identification
3 Illustrated parts catalog Serial number label When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the serial number label . (1) Product name—This is th e product name affixed to the front of the computer. (2) Serial number (s/n)—This is a n alphanumeric identifie r that is unique to each produ ct. (3) Part number/Product number (p/n )—This number pr ovides specific information about the p roduct's hardware components. The part number helps a service technician to determin e what components and parts are needed. (4) Warranty period— This number describes th e dura tion of the warranty period fo r the computer. Serial number label 15
Computer major components 16 Chapter 3 Illustrated parts catalo g
Item Description Spare part number (1) Display assembly 33.8- cm (13.3-in) HD LED Brightview SVA NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page 19 . 633279–001 (2) Keyboard (includes keyboard c able) for use in the: United States 619433-001 French Canada 619433-121 Thailand 619433-281 Japan 619433-291 Taiwan 619433-AB1 South Korea 619433-AD1 Ba cklit Keyboard (includes keyboard cable) for use in the: United States 619434-001 French Canada 619434-121 Thailand 619434-281 Japan 619434-291 Taiwan 619434-AB1 South Korea 619434-AD1 (3) Top cover (includes TouchPad) 626743-001 (4) Webcam mo dule 619459–001 (5) Left mini system board 626740–001 (6) Right mini s ystem board 626739–001 (7) WLAN module Broa dcom 802.11 bgn WLAN Bluetooth Combo card 621184-001 Broa dcom 802.11 bgn WLAN card 621751-001 Athero s 802.11 bgn WLAN card 621752-001 Ra link 802.11 bgn WLAN Bluetooth C ombo card 621753-001 (8) HSPA EV- DO Birlion MiniCard U NDP WWAN module (optional) 621185-001 (9) Heat s ink (includes replacement thermal material) UMA 619440-001 Discrete 626735-001 (10) System board (includes embedded processor and replacement thermal) Intel Pentiu m U5400 (1.2 GHz, 3M L3 cache) UMA 619456-001 Intel Pentiu m U5400 (1.2 GHz, 3M L3 cache) Discre te 619457-001 Computer majo r components 17
Item Description Spare part number Intel Cor e i3–330UM (1.2 GHz, 3M L3 ca che) UMA 621560-001 Intel Cor e i3–330UM (1.2 GHz, 3M L3 ca che) Discrete 621561-001 Intel Dual Co re i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache) Discrete 621562-001 Intel Cor e i3–380UM (1.33 GHz, 3M L3 cach e) UMA 626598-001 Intel Cor e i3–380UM (1.33 GHz, 3M L3 cach e) Discrete 626599-001 Intel Cor e i5–470UM (1.33 GHz SC turbo, 3M L 3 cache) Discrete 626600-001 (11) Memory modules (PC3, 1066 MHz) 2GB 598856-001 1GB 598859-001 4GB 599092-001 (12) Power button board 626742–001 (13) Speakers 619454-001 (14) Hard drive cable (included in cable kit) 626734-001 (15) Power and RJ-45 co nnector and cable (included in cable kit) (16) Hard drive (includes hard drive bra cket and Mylar cover) 640 GB, 7200 RPM 619445-001 500 GB, 7200 RPM 619444-001 320 GB, 7200 RPM 619443-001 250 GB, 7200 RPM 619442-001 160 GB, 7200 RPM 619441-001 640 GB,INTER NAL, 7200 RPM 621046-001 SSD 160 GB 619445-001 Ha rd Drive Hardware Kit (no t illustrated; includes hard drive bracket and hard drive screws) 619446-001 (17) RTC battery (includes cable) 619451-001 (18) Battery 6C 62WHr 2.8Ah LI 619438-001 (19) Hinge covers 626737-001 (20) Base enclosure 619437-001 Plastics ki t 619450-001 (21) Memory module compartment acces s cover (22) Hard drive bay access cover 18 Chapter 3 Illustrated parts catalo g
Display assembly components Item Description Spare part number (1) Display hinge covers 626637-001 (2) Display bezel (includes WLAN and WWAN antennas) 619499–001 (3) Display hinges (with hinges) 619477-001 (5) Webcam module 619549-001 (6) 33.8-cm (13.3-in) HD LED Brightview SVA panel 619448-001 Display assembly components 19
Item Description Spare part number (7) Display cable (includes microphone) 619439–001 (8) Wireless antenna (includes WLAN and WWAN antenna transceivers an d cable) 619435-001 (9) Display back cover (includes logo) for use with: 619436–001 Display EMI shield (not illustrated) 626736-001 20 Chapter 3 Illustrated parts catalo g
Plastics kit Item Description Spare part number Plastics Kit 619450-001 (1) Memory module compartment cover (2) Hard drive bay access cover Plastics kit 21
Mass storage devices Item Description Spare part number (1) Hard drive (includes hard drive bracket and Mylar cover) 640 GB, 7200 RPM 619445-001 500 GB, 7200 RPM 619444-001 320 GB, 7200 RPM 619443-001 250 GB, 7200 RPM 619442-001 160 GB, 7200 RPM 619441-001 640 GB,INTERNAL, 7200 RPM 621046-001 SSD 160 GB 619455-001 Hard Drive Hardware Kit (not illustrated; includes hard drive bracket a nd hard drive screws) 619446-001 (2) External Optical drive (optional) DVD±RW and CD-RW Super Multi Double-La yer Comb o Drive with LightScribe 584383–001 Blu-ray ROM w ith LightScribe DVD±R/ RW SuperMulti Double- Layer Drive 584384–001 22 Chapter 3 Illustrated parts catalo g
Miscellaneous parts Description Spare part number AC adap ter 609939-001 AC adap ter (for use in emerging markets) 609948-001 Power cords for use in: Australia 490371-011 India 490371-D61 Japan 490371-291 South Korea 490371-AD1 Taiwan 490371-AB1 Thailand 490371-201 the People’s Republic of China 490371-AA1 the United Kingdom and Singapor e 490371-031 the United States 490371-001 Cable Ki t ● Power cable ● hard drive cable 626734–001 Rubber Kit 619452–001 Screw Kit ● Phillips PM2.0×3.0 screw ● Phillips PM2.5×4.0 screw ● Phillips PM2.5×6.0 screw ● Phillips PM2.5×12.0 screw ● Phillips PM3.0×4.0 screw ● Phillips PM1.6×2.5 screw ● Phillips PM2.5×.5 screw 619453–001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-031 Power cord for use in the United Kingdom and Singapor e 490371-201 Power cord for use in Thailand Miscellaneous parts 23
Spare part number Description 490371-291 Power cord for use in Japan 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-D61 Power cord for use in India 584383-001 DVD±RW and CD-RW SuperMulti Double-Layer Comb o Drive with LightScribe external drive (inclu des bezel, bracket, and cable) 584384-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer Dr ive with LightScribe exter nal drive ( includes bezel, bracket, and cable) 598856-001 4096-MB memory module (PC3, 1066 MHz) 598859-001 2048-MB memory module (PC3, 1066 MHz) 599092-001 1024-MB memory module (PC3, 1066 MHz) 609939-001 65-W RC/V AC adapter 609948-001 65-W RC/V AC adapter (for use in emer ging markets) 619433-001 Keyboard for use in the United Stat es (includes cable an d 2 retention clips) 619433-121 Keyboard for use in French Canada (includes cable and 2 retention clips) 619433-281 Keyboard for use in Thailand (includes cable and 2 retention clips) 619433-291 Keyboard for use in Japan (includes cable and 2 retention clips) 619433-AB1 Keyboard for use in Taiwan (includes cable and 2 retention clips) 619433-AD1 Keyboard for use in South Korea (includes cable and 2 re tention clips) 619434-001 Backlit keyboard for use in the United States (includ es cable and 2 retention clips) 619434-121 Backlit keyboard for use in French Ca nada (includes cable and 2 retention clips) 619434-281 Backlit Keyboard for use in Thail and (includes cable and 2 retention clips) 619434-291 Backlit Keyboard for use in Japa n (includes cable and 2 retention clips) 619434-AB1 Backlit keyboard for use in Taiwan (includes ca ble and 2 retention clips) 619434-AD1 Backlit keyboard for use in South Ko rea (includes cable a nd 2 retention clips) 619435-001 Antennas (includes WLAN and WWAN antennas) 619436-001 Display back cover 619437-001 Base enclosure 619438–001 6-cell, 62-WHr 2.8Ah LI battery 619439-001 Display cable 619440–001 Heat sink for use only with computer mode ls equ ipped with UMA graphics subsystem (includes replacement thermal material) 619441-001 160-GB, 7200-rpm hard drive (include s hard drive bracket and Mylar cover) 619442-001 250-GB, 7200-rpm hard drive (include s hard drive bracket and Mylar cover) 24 Chapter 3 Illustrated parts catalo g
Spare part number Description 619443-001 320-GB, 7200-rpm hard drive (include s hard drive bracket and Mylar cover) 619444–001 500-GB, 7200-rpm hard drive ( includes hard drive bracket and Myla r cover) 619445-001 640-GB, 7200-rpm hard drive (include s hard drive bracket and Mylar cover) 619446–001 Hard Drive Hardware Kit (includes hard drive bracket, Mylar cover, and ha rd drive screws) 619447–001 Display hinges (i ncludes left and right display hing es) 619448–001 33.8-cm (13.3-in) HD LED BrightView display panel (includes display panel and b acklight cables) 619449–001 Display assembly bezel (includes WLAN and WWAN antennas) 619450–001 Plastics Kit NOTE: For more Plastics Kit information, see Plastics kit on page 21 . 619451-001 RTC battery 619452-001 Rubber Kit 619453–001 Screw Kit 619454-001 Speakers 619455–001 128-GB, SSD 619456–001 System board equipped with UMA graphics subsystem and Intel Pentium U5400 (1.2 GHz, 3M L 3 cache); includes replacement thermal material) 619457–001 System board equipped with discrete graphics s ubsystem and Intel Pe ntium U5400 (1.2 GHz, 3 M L3 cache); includes replacement thermal material) 619459-001 Webcam 621046-001 160-GB, 7200-rpm internal hard drive (i nclu des hard drive bracket and Mylar cover ) 621184-001 Broadcom 802.11 bgn WLAN Bluetooth Combo card 621185–001 HSPA EV-DO Birlion MiniCard UNDP WWAN module 621560–001 System board equipped with UMA graphics subsystem and Intel Core i3–330UM ( 1.2 GHz, 3M L3 cache); includes replacement thermal material) 621561–001 System board equipped with discrete graphics s ubsystem and Intel Core i3 –330UM (1.2 GHz, 3M L3 cache); includes replacement thermal material) 621562–001 System board equipped with discrete graphics subs ystem andIntel Dual Core i5–43 0UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache; includes rep lacement thermal material) 621751-001 Broadcom 802.11 bgn WLAN card 621752-001 Atheros 802.11 bgn WLAN card 621753-001 Ralink 802.11 bgn WLAN Bluetooth Combo card 626598–001 System board equipped with UMA graphics subsystem and Intel Core i3–38 0UM (1.33 GHz, 3M L3 cache; includes replacement thermal material) 626599–001 System board equipped with discrete graphics s ubsystem and Intel Core i3 –380UM (1.33 GHz, 3M L3 cache; includes replacement thermal material) 626600–001 System board equipped with discrete graphics subsystem and Intel Core i5 –470UM (1.33 GHz SC turbo, 3M L3 cache; includes replacement thermal material) Sequential part number li sting 25
Spare part number Description 626734-001 Cable kit 626735–001 Heat sink for use only with computer models equ ipped with discrete gra phics subsystem (includes replacement thermal material) 626736-001 Display EMI shield 626737-001 Display hinge covers 626739-001 Right mini system board 626740-001 Left mini system board 626742–001 Power button boa rd 626743–001 Top cover (includes TouchPad and TouchPad cable) 633279–001 33.8-cm (13.3-in) HD LED BrightView display assembly 26 Chapter 3 Illustrated parts catalo g
4 Removal and replacement procedures Preliminary replacement requirements Tools required Use the following tools to comple te the removal and repla cement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bla ded screw driver Service considerations The following sectio ns include some of the con s iderations tha t you should keep in m ind during disassembly and a ssembly procedures. NOTE: As you remove each su bassembly from the computer, place the subassembly (and all accompanying screw s) away from t he work area to pre vent damage. Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plas tic parts. Use care when ha ndling the plastic parts. Apply p r essure only at the point s designated in th e maintenance inst ructions. Preliminary replacement requi rements 27
Cables and connectors CAUTION: When servicing the computer, be sure that c abl es are placed in their proper lo cations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avoid dama ge. Apply only the tension re quired to unseat or seat the cables during removal an d inse rtion. Handle cables by the connector whe never possible. In all cases, a void bending, twisting, or tearing cables. Be su re that cables are routed in such a way that they cannot be caught or snag ge d by parts be ing removed or replaced. Han dle flex cables with extreme car e; these cables tear easily. Drive handling CAUTION: Drives are fragile components that must be h andled with care. To prevent damage to the computer, damage to a d rive, or loss of information, o bserve these precautions: Before removing or inserting a hard drive, shut d own the computer. If you are u nsure whether the computer is off or in Hibernation, turn the co mputer on, and then shut it down thro ugh the operating system. Before hand ling a drive, be sure that you are disch arged of static el ectricit y. While handling a drive, avoid touching the connecto r. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the o ptical drive tray is clos ed. Handle drives on sur faces covered wit h at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard d rive, an optical drive , or a diskette dri ve, place it in a static-proof bag. Avoid exposing a hard drive to produc ts that have magnet ic fields, such as moni tors or speakers . Avoid exposing a drive to temp erature extremes or liquids. If a drive must be maile d, place the drive in a bubble pack mailer or other suitable form of protective packaging and labe l the package “FRAGILE .” 28 Chapter 4 Remova l and replacement procedures
Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity. Networ ks bu ilt into many integrated circuits provide some protection, bu t in many cases, ESD conta ins enough power to alter d evice parameters or melt silicon junctions. A discharge of static ele ctricity fr om a finger or other conductor ca n destroy static-sensitive devices or microcircuitry. Even if the spark is ne ithe r felt nor heard, damage may have occurred. An electronic device e xposed to ESD may not be affe cted at all and can work perfectly througho ut a normal cycle. Or the de vice may function norm ally for a while, then degrade in the interna l layers, reducing its life exp ectancy. CAUTION: To prevent damage to the computer when you are removing or insta lling internal components, observe these pr ecautions: Keep components in thei r electrostatic-sa fe c ontainers until you are ready to in stall them. Use nonmagneti c tools. Before touchi ng an electronic compon ent, disc harge static ele ctricity by using the guidelines described in this section. Avoid touching pins, lea ds, and circuitry. Hand le electronic components as little as possible. If you remove a componen t, place it in an electrostatic-safe co ntainer. The following tab le shows how humidity affe cts the electrostati c voltage levels generated by different activit ies. CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 v 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V Preliminary replacement requi rements 29
Packaging and transporting guidelines Follow these groun ding guidelines when packag ing and transporting equipme nt: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or ap proved conta iners or packaging. ● Keep ESD-sensitive parts in their conta iners unt il the parts ar rive at static-free workstations. ● Place items on a grou nded surface before removing items from their containers. ● Always be properly grou nded when touching a compon ent or assembly. ● Store reusab le ESD-sensitive part s from assemblies in pr otective pack aging or nonconductive foam. ● Use transporters and co nveyors m ade of antistatic belts and roller bu shings. Be sure that mechanized equipmen t used for moving materials is wired to ground and that proper materials are selected to avoid static ch argi ng. When grounding is not possible, use a n ionizer to dissip ate electric charges. Workstation guidelin es Follow these groundin g workstation guidelines: ● Cover the workstatio n with approv ed static-shielding ma terial. ● Use a wrist strap connected to a properly grounded work surf ace and use prope rly grounded tools and equipm ent. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly cont act dissipative surfaces, use fi xtures m ade only of static- safe mate rials. ● Keep the work ar ea free of nonc onductive mat erials, such as ordinary pla stic assembly aids and Styrofoam. ● Handle ESD-sensitive componen ts, parts, and assemblies by the ca se or PCM laminate. Handle these items only at static-free worksta tions. ● Avoid contact with pins, lea ds, or circuitry. ● Turn off power an d input signals be fore inserting or removing connector s or test equipmen t. 30 Chapter 4 Remova l and replacement procedures
Equipment guidelines Grounding equi pment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a g rounded system. Wrist straps are fl exible straps with a minimu m of one megohm ±10% resi stance in the ground cords . To provide p roper ground, wear a strap snugl y against the skin at all times. On grounded mats with banana-plug connectors, use allig ator clips to con nect a wrist strap. ● When standing, u se foot straps and a grounded floor mat. Foot straps (heel, t oe, or boot stra ps) can be used at stand ing workstations and are comp atible with most types of shoes or boots. On conductive floors or di ssipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and gr ound. To be effective, th e conductive strips must be worn in contact with the skin. The following g rounding equipmen t is recommended to pre vent electrostati c damage: ● Antista tic tape ● Antistatic smocks, aprons, and sleeve protectors ● Conductive bi ns and other as sembly or soldering ai ds ● Nonconductive foam ● Conductive tabl etop workstations with gr ound cords of one megohm resistance ● Static-dissipative ta bles or floor mats with hard ties to the gr ound ● Field service kits ● Static aw areness labels ● Material-handling pa ckages ● Nonconductive plastic bags, tubes, or b oxes ● Metal tote boxes ● Electrostatic vol tage levels and protective materials The following tab le lists the shielding protection provided by antistatic ba gs and floor mats. Material Use Voltage protection level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Preliminary replacement requi rements 31
Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 5 6 screws, in 7 different sizes, that mu st be removed, replaced, or loos ened when servicing the computer. Make specia l note of each screw size and location during removal and replacement. Serial number label When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the serial number label . (1) Product name: Thi s is the product name affixed to the front of the comp uter. (2) Serial number (s/n): This is an alphanume ric identifier that is u nique to each product. (3) Part number/Product num ber (p/n): This number provides sp ecific information abo ut the product's hardware components. The part number helps a service technician to determin e what components and parts are needed. (4) Warranty period: T his number describes the dura tion of the warra nty period for the co mputer. 32 Chapter 4 Remova l and replacement procedures
Computer feet Description Spare part number Rubber Kit 619452-001 The computer feet a re adhesive-backed rub ber pads . The feet attach to th e base enclosure in th e locations illustrated below. Component replacement procedures 33
Battery Description Spare part number 6 cell, 2.80 Ah, 62 Wh 619438-001 Before disassemblin g the computer: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. Remove the battery: 1. Turn the computer upsid e down on a flat surface. 2. Slide the battery release latch (1) to rel ease the battery. 3. Slide the battery ou t of the computer (2) . To insert the bat tery, insert the bottom edge of the battery in to the batter y bay until the batt ery is seated. The battery release latch automatically locks the battery into place. 34 Chapter 4 Remova l and replacement procedures
SIM NOTE: The SIM is provided by the en d user as a security measure for the WWAN module. The SIM should be remove d, placed into a static-dissipa tive container, a nd then replac ed when the co mputer is reassembled. Before r emoving the SI M: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet, and then disconnecting the AC adapte r from the computer. 4. Remove the batt ery (see Battery on page 34 ). Remove the SIM: 1. Press in on the SIM (1) to release it from the SIM slot. 2. Remove the SIM (2) from the computer. Reverse this procedure to insta ll the SIM. Component replacement procedures 35
Hard dr ive NOTE: The hard drive sp are part kit includes a hard drive br acket and hard drive connector . The hard drive brack et and hard dr ive connecto r, as well as the hard drive bracket screws, are also available in the Hard Drive Hard ware Kit. Description Spare part number 640 GB, 7200 rpm 619445–001 500 GB, 7200 rpm 619444-001 320 GB, 7200 rpm 619443-001 250 GB, 7200 rpm 619442-001 160 GB, 7200 rpm 619441-001 640 GB, INTERNAL, 7200 rpm 621046–001 SSD 160GB 619455-001 Hard drive hardware kit (not illustrated, in cludes connector, bracket, and screws) 619446-001 Before removing the hard drive: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the batt ery (see Battery on page 34 ). Remove the hard drive: 1. Position the computer with the back toward you. 2. Press the oran ge hard drive re lease latch that lo cated in the b attery bay (1) and secures the hard drive cover to the computer. 36 Chapter 4 Remova l and replacement procedures
3. Lift the left side of the hard dr ive cover and re move the cover (2) . The hard dr ive cover is included in the pl astics kit, spare part number 619450-00 1. 4. Remove the two Phillips PM2.5×4.0 screws (1) th at secure the hard drive to the system b oard. 5. Use the mylar tab to lift the hard drive ou t of the computer at an angle (2) . 6. Disconnec t the hard drive cable from the hard drive (3) . 7. Use the mylar tab on the hard dr iv e bracket to lift the hard drive out (4) of the h ard drive bay. Component replacement procedures 37
8. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard d rive 9. Grasp the two attached Mylar tabs and pull the br acket straight up to remove it from th e hard drive (2) . Reverse this procedure to install the hard drive. 38 Chapter 4 Remova l and replacement procedures
Memory module Description Spare part number 1 GB, 1066 MHz DDR3 598859-001 2 GB, 1066 MHz DDR3 598856-001 4 GB, 1066 MHz DDR3 599092-001 Before removing the memory module: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the batt ery (see Battery on page 34 ). Remove the memory module: 1. Turn the computer upsid e down with the front toward you. 2. Slide the orange memo ry module cover release latch that located in the battery bay (1) and secures the memory module cover to the computer. 3. Lift the cover off the computer (2) . The mini-card compartment cover is includ ed in the plastics kit, spare part number 619450-0 01. NOTE: Small tabs hold the cover in place. Firmly pull up on the co ver to release the tabs. 4. Spread the retaining ta bs (1) on each side of the memo ry module slot to release the memory module. (The edge o f the module opposite the slo t rises away from the computer.) Component replacement procedures 39
5. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memo ry modules are designed with a notch (3) to prevent incorrect insertion into the memory module sl ot. Reverse this procedure to in stall a memory module. 40 Chapter 4 Remova l and replacement procedures
RTC battery Description Spare part number RTC battery 619451-001 Before r emoving the R TC battery: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the batt ery (see Battery on page 34 ). 5. Remove the memory module cover (see Memory module on page 39 ). Remove the RTC battery: 1. Unplug the RTC battery from the system bo ard (1) . 2. Lift the battery (2) out of the computer. Reverse this procedure to in stall the RTC battery. Component replacement procedures 41
Keyboard Description Spare part number For use in French Canada 619433-121 For use in Japan 619433-291 For use in the South Korea 619433-AD1 For use in Taiwan 619433-AB1 For use in Thailand 619433-281 For use in the United States 619433-001 For use in French Canada with ba cklight 619434-121 For use in Japan with backlight 619434-291 For use in South Korea with backlight 619434-AD1 For use in Taiwan with backlight 619434-AB1 For use in Thailand with backlight 619434-281 For use in the United States with ba cklight 619434-001 Before re moving the keyboard: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the batt ery (see Battery on page 34 ). 5. Remove the ha rd drive (see Hard drive on page 36 ). 6. Remove the Memory Module comp artment cover (see Memory module on page 39 ). Remove the keyboard: 1. Turn the computer upsid e down with the front toward you. 2. Remove the three Phillips PM2.5×5.0 screws t hat secure the keyboa rd to the computer. 42 Chapter 4 Remova l and replacement procedures
3. Turn the computer display-si de up with the front toward you. 4. Open the compute r as far as possible. 5. Release the tabs alo ng the top (1) ed ge of the keyboard using a thin flat-bladed screwdriver. 6. Lift the top edge of the keyboard, and set th e keyboard back to wards the display (2) . 7. Release the zero inserti on force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Component replacement procedures 43
Reverse this procedure to insta ll the keyboard. 44 Chapter 4 Remova l and replacement procedures
Top cover Description Spare part number Top cover (includes Touch Pad) 626743-001 Before removing the top cover: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting AC adapter from the computer. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard drive (Se e Hard drive on page 36 ) c. Memory module (see Memory module on page 39 ) d. Keyboard (see Keyboard on page 42 ) Remove th e top cover : 1. Turn the computer upsid e down with the front toward you. 2. Remove two rubber fee t (1) and two rubbe r rectangles (2) that are located on the bottom of the computer. 3. Remove the two Phillips PM2.5x3 and three Ph il lips PM2.5x6.5 screws on the base enclosure (3) . Remove the two silver trim rings (4) from the b ase enclosure. 4. Turn the computer display-si de up with the front toward you. 5. Open the compute r as far as possible. Component replacement procedures 45
6. Remove the three Phillips PM2.5×6.0 screw th at secures the top cover to the computer. 7. Release the touchp ad ZIF connector (1). 46 Chapter 4 Remova l and replacement procedures
8. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclo sure. Remove the top cover (2) . NOTE: The TouchPa d is glued to the top cove r and is included with th e top cover spare part. Reverse this procedure to insta ll the top cover. Component replacement procedures 47
Speaker assembly Description Spare part number Speaker assembly (includes cable) 619454-001 Before removing the sp eaker assembly: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove the speaker assembly: 1. Position the base encl osure wi th the front edge towards you. 2. Disconnec t the speaker cabl e (1) from the system board. 3. Remove the two Phillips PM2.5×3.0 screws (2) th at secure the speaker assembly to the top cover. 4. Lift up and remove the speakers (3) . 48 Chapter 4 Remova l and replacement procedures
Reverse this procedu re to install the speake r assembly. Component replacement procedures 49
Mini system board (left) Description Spare part number Mini system board (left) 626740-001 Before removing the mini system board: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove the mini syste m board (left): 1. Position the base encl osure wi th the front edge towards you. 2. Locate the ZIF connecto r (1) and disconnect it from the system boar d (2) . 3. Remove the two Phillips PM2.0×3.0 screws (3) that secure the mini system board to the base enclosure cover. 50 Chapter 4 Remova l and replacement procedures
4. Lift up and remove the mini system board (4) . Reverse this procedure to in sta ll the mini system board (le ft). Component replacement procedures 51
Mini system board (right) Description Spare part number Mini system board (right) 626739-001 Before removing the mini system board: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove the mini syste m board (right): 1. Position the base encl osure wi th the front edge towards you. 2. Locate the ZIF connecto r (1) and disconnect it from the system boar d (2) . 3. Remove the three Phillips PM2.0×3.0 screws (3) th at secure the mini system board to the base enclosure cover. 52 Chapter 4 Remova l and replacement procedures
4. Lift up and remove the mini system board (4) . Reverse this procedure to insta ll the mini system board (right). Component replacement procedures 53
Power cable Description Spare part number The power cable is included in the Cable Kit 626734-001 Before removing the power cable: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove th e power cable : 1. Position the base encl osure wi th the front edge towards you. 2. Lift up on the power cab le (1) and disconnect the cabl e from its routing (2) to remove the power cable. Reverse this procedure to in stall the power cable . 54 Chapter 4 Remova l and replacement procedures
WLAN module Description Spare part number Broadcom 802.11 bgn WLAN Bluetooth Comb o card 621184-001 Broadcom 802.11 bgn WLAN card 621751-001 Atheros 802.11 bgn WLAN card 621752-001 Ralink 802.11 bgn WLAN Bluetooth Combo card 621753-001 Before removing the WLAN module: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove the WLAN mo dule: 1. Position the base encl osure wi th the front edge towards you. 2. Disconnect the main antenna cable and the auxiliary a ntenna cable (1) from the wireless module. 3. Remove the two Phillips PM2.0×3.0 screws (2) that secures the WLAN module to the computer. (The edge of the module opposite the slo t rises away from the computer.) Component replacement procedures 55
4. Remove the WLAN module (3) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, repl ace the wireless module only with a wireless module authorized for u se in the computer by the go vernmental agency that regulates wireless devices in your country or region. If yo u replace the module and then receive a warn ing message, remove the module to restore computer functionality, an d then contact technical support through Help and Support. NOTE: WLAN modules are designed with a no tch (4) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to in stall a WLAN module. 56 Chapter 4 Remova l and replacement procedures
WWAN module Description Spare part number HSPA EV-DO Birlion MiniCard UND P WWAN module (option al) 621185- 001 Before removing the WWAN module: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove the WWAN module: 1. Position the base encl osure wi th the front edge towards you. 2. Disconnec t the WWAN antenna cables (1) from the WWAN module. NOTE: The re d WWAN antenna ca ble is connected to the WW AN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN mo dule “Aux” terminal. 3. Remove the two Phillips PM2.0×3.0 screws (2) that secures th e WWAN module to the computer. (The edge of the module opposite the slo t rises away from the computer.) Component replacement procedures 57
4. Remove the WWAN module (3) by pulling it away from t he slot at an ang le. CAUTION: To prevent an unresponsive system, repl ace the wireless module only with a wireless module authorized for u se in the computer by the go vernmental agency that regulates wireless devices in your country or region. If yo u replace the module and then receive a warn ing message, remove the module to restore computer functionality, an d then contact technical support through Help and Support. NOTE: WWAN modules are designe d with a notch (4) to pr event incor rect insert ion into the WWAN module slot . Reverse this procedure to insta ll a WWAN module. 58 Chapter 4 Remova l and replacement procedures
Power button board Description Spare part number Power button board 626742-001 Before removing the power butt on board: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) Remove the powe r button board: 1. Position the base encl osure wi th the front edge towards you. 2. Locate the power button boa rd cable (1) and disconnect the cable from the system board (2) . 3. Remove the Phillips PM2.0×3.0 screw (3) that secures the power button board to the system board. Component replacement procedures 59
4. Lift out and remove the power b utton board (4) . Reverse this procedure to in stall the power button bo ard. 60 Chapter 4 Remova l and replacement procedures
Display assembly Description Spare part number 33.8-cm (13.3-in) HD LED BrightView display assembly 633279–001 Before removing the display assembly: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Keyboard (see Keyboard on page 42 ) c. Top cover (see Top cover on page 45 ) 5. Disconnect th e wireless antenna cables from the WLAN modu le (see WLAN module on page 55 ). 6. Disconnect th e wireless antenna cables from the WWAN mo dule (see WWAN module on page 57 ). Remove the display assembly: 1. Turn the computer displ ay-side up, with the front toward you. 2. Open the displa y as far as possible. 3. Disconnect th e display panel cab le (1) from the sys tem board and remove it fr om its routing channel. Component replacement procedures 61
4. Pull the WLAN and WWAN antenna cables (2) from the clip in the routing ch annel leading to the display hinge (3) . CAUTION: Support the d isplay assembly when remo ving the display screws in the following steps. Failure to support the di splay assembly can result in damage to the assembly and other components. 5. Remove the three Phillips PM2.5×7.0 screws (1) that secure the disp lay assembly to the computer. 6. Remove the hinge cove rs (2) 62 Chapter 4 Remova l and replacement procedures
7. Lift the display panel (3) straight up to remove it. Reverse this proce dure to in stall the display assembly. Component replacement procedures 63
8. To replace any of th e display a ssembly internal components, re move the following screw covers and screws: (1) Two rectangle mylar screw covers on the display bezel bottom e dge (2) Two round mylar screw covers on the display bezel bo ttom edge (3) Two Phillips PM2.5×4.0 screws The display screw covers are included in th e rubber kit, spare part number 619452-001. 9. Lift up and remove the di splay back cover. The back cover is avai lable using spare part numbe r 619436-001. Reverse this proce dure to in stall the display bac k cover. 10. To replace the disp lay panel, remove the two Phill ips 2.5x3.0 screws from ea ch hinge (1) and lift up to remove ea ch display panel hinge (2) . 64 Chapter 4 Remova l and replacement procedures
11. Lift up and remove the di splay panel (3) . The displa y panel is available u sing spare part number 619448-001. 12. To replace the w ebcam module (select mod els only), remove the tw o Phillips 2.0×3.0 (1) screws. 13. Disconnect th e webcam module cable (2) from the webcam module, and remove the webcam module (3) . The webc am module is availabl e using spare part numbe r 619459-001. Reverse this pro cedure to install the webcam mo dule. 14. To replace the wireless antenna transce i vers, lift up on the silver transceiver (1) and releas e the adhesive material from the disp lay cover (2) . Component replacement procedures 65
15. Lift up to remove the ante nna transceivers (3) . The wireless antenna tr ansceivers with cable is available using spare pa rt number 619435-001.. Reverse this proc edure to install the display wireless antenna transceivers. 16. To replace the WWAN antenna transceivers, lift up on the silve r transceiver and release the adhesive material from the disp lay cover (1) . 17. Lift up to remove the ante nna transceivers (2) . The wireless antenna tr ansceivers with cable is available using spare pa rt number 619435-001.. Reverse this procedure to install th e d isplay WWAN antenna transcei vers. 66 Chapter 4 Remova l and replacement procedures
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (incl udes replacement thermal materi al) for use only with computer models with UMA graphics subsystem memory 619440-001 Fan/heat sink assembly (incl udes replacement thermal materi al) for use only with computer models with discrete graphics sub system memory 626735-001 Before removing the fan/heat sink assembly: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. Keyboard (see Keyboard on page 42 ) d. Top cover (see Top cover on page 45 ) e. Display assembly (see Display assembly on page 61 ) f. System board (see System board on pa ge 73 ) Remove the fan/heat asse mbly (f an/heat sink ap pearance may vary): NOTE: The following steps apply only to computer models equipped with graphics subsystems having UMA memory. 1. Turn the system board right-side up, with the front toward you. Component replacement procedures 67
2. Disconnect the fan cable from the system board. 3. Follow the sequ ence embossed on heat sink to loosen the fo ur Phillips PM2.5×7.0 captive screws (1–4) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material loca ted between the fan/he at sink assembly and system board comp onents, it might be necess ar y to move the fan/heat sink assembly from side to side to detach t he assembly. 68 Chapter 4 Remova l and replacement procedures
4. Remove the fan/ heat sink assembly (5) by lifting straight up. NOTE: The following steps apply only to computer models equipped with graphics subsystems having discrete memory. 1. Turn the system board right-side up, with the front toward you. Component replacement procedures 69
2. Disconnect the fan cable from the system board. 3. Loosen the four Phil lips captive screws (1–4) and two Phil lips spring-loaded captive screws (5– 6) that secure the fan/heat sink assembly. NOTE: Due to the adhesive quality of the thermal material loca ted between the fan/he at sink assembly and system board comp onents, it might be necess ar y to move the fan/heat sink assembly from side to side to detach t he assembly. 70 Chapter 4 Remova l and replacement procedures
4. Remove the fan/ heat sink assembly (7) by lifting straight up. Reverse this proce dure to install the fan/ heat sink assembly. The thermal materia l must be thoroughly cle aned fr om the surface of the fan/ heat sink assembly (1) , (3) and the processor (2) and video components (4) each time the fan/heat sink assembl y is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled. NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits. The following illustration shows the locations fo r thermal material on systems with UMA graphic s subsystems. The thermal materia l must be thoroughly cle aned fr om the surface of the fan/ heat sink assembly (1) and (3) , and the processor compone nt (2) , each time th e fan/heat sink a ssembly is removed. Thermal Component replacement procedures 71
pads and thermal p aste must be installe d on a ll surfaces before the fan/heat sink assembly i s reinstalled. The following illustration shows the locations for thermal material on systems with discret e graphics subsystems. 72 Chapter 4 Remova l and replacement procedures
System board NOTE: The system board spare part kit includes UM A or discrete graphics subsystem memory and replacement thermal material . Description Spare part number Intel Pentium U5400 (1.2 GHz, 3M L3 cache) UMA 61945 6-001 Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete 619457-001 Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA 621560-001 Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete 621561-001 Intel Dual Core i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache) Discrete 621562-001 Intel Core i3–380UM (1.33 GHz, 3M L3 cache) UMA 626598-001 Intel Core i3–380UM (1.33 GHz, 3M L3 cache) Discrete 626599-001 Intel Core i5–470UM (1.33 GHz SC turbo, 3M L3 cache) Discrete 626600-001 When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: ● Memory modules (see Memory module on page 39 ) ● WLAN module (see WLAN module on page 55 ) Before removing the system board: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by first disco nnecting the pow er cord from the AC outlet and then d isconnecting the AC adapter from the comput er. 4. Remove the following compo nents: a. Battery (see Battery on page 34 ) b. Hard driv e (see Hard drive on page 36 ) c. WLAN module (see WLAN module on page 55 ) d. Memory module (see Memory module on page 39 ) e. Keyboard (see Keyboard on page 42 ) f. Top cover (see Top cover on page 45 ) g. Display assembly (see Display assembly on page 61 ) Remove the following cabl es from the system board: ● Power connector cable (see Power cable on page 54 ). Component replacement procedures 73
Remove the system bo ard: 1. Turn the computer uprig ht with the right side toward you. 2. Remove the five Phillips PM2.5×4.0 (1) screws that secure the syst em board to the computer. 3. Lift the system board (2) , and pull it away fro m the base enclosure. 4. Remove the hard drive cable (3) from the bottom of the system board. Reverse this procedure to install the system board. When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: ● Fan/heat si nk assembly (see Fan/heat sink assembly on page 67 ). Reverse the preceding procedure to install the system board. 74 Chapter 4 Remova l and replacement procedures
5 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information abou t the computer and provides settings for st artup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess f10 . – or – 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess es c . 2. When the Startup Men u is displayed, press f1 0 . Starting Setu p Utility 75
Using Setup Utility Changing the language of Setup Utility The following p rocedure explain s how to change the language of Setu p Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess f10 . – or – Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess es c . When the Startup Menu is displayed , press f10 . 2. Use the arrow keys to select System Co nfiguration > Language, and then press enter . 3. Use the arrow keys to select a lang uage, and then press enter . 4. When a confirmation prom pt with your language selected is displayed, pres s enter . 5. To save your change and exit Setup Utili ty, use the arrow keys to sel ect Exit > Exit Saving Changes , and then press enter . Your change goes into e ffect immediately. Navigating and selectin g in Setup Utility Because Setup Utility is not Wind ows based, it does not support the TouchP ad. Navigation and selection are by keystroke. ● To choose a men u or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for examp le an Enable/Disable field , use either the arrow keys or f5 or f6 . ● To select an item, press enter . ● To close a text bo x or return to the menu display, press esc . ● To display additional navigation and selectio n information while Setup Utility i s open, press f1 . 76 Chapter 5 Se tup Utility (BIOS)
Display system information The following procedure explains ho w to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setu p Utility is open, begin at step 2. 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess f10 . – or – Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess es c . When the Startup Menu is displayed , press f10 . 2. Select the Main menu. System information such as the system time and date, and identification information about the compu ter is displayed. 3. To exit Setup Utility witho ut changing any settin gs, use the arrow keys to select Exit > Exit Discarding Change s , and then p ress enter . Restoring default settings in Setup Utility The following proce dure explains how to restore the Setu p Utility default se ttings. If Setup U tility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess f10 . – or – Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess es c . When the Startup Menu is displayed , press f10 . 2. Use the arrow keys to select Exit > Load Setup Defaults , and then press enter . 3. When the Setu p Confirmation is di splayed, press enter . 4. To save your change and exit Setup Utili ty, use the arrow keys to sel ect Exit > Exit Saving Changes , and then press enter . The Setup Utility default sett ings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not changed whe n you restore the factory default settings. Using Setup Utility 77
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current sessi on: If the Setup Utility menu s are not visible, press esc to return to the m enu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then pr ess enter . ● To exit Setup Utility with out saving your changes from the current session: If the Setup Utility menu s are not visible, press esc to return to the m enu display. Then use the arrow keys to select Exit > Exit Discardi ng Changes , and then press enter . After either choice, the computer restarts in Windows. Setup Utility menus The menu tables in this sect ion provide an over view of Setup U tility options. NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the computer. ● View specification informat ion, such as processor information, memory size, and system BIOS. Security menu Select To do this Administrator password Enter, change, or delete an administr ator password. Power-On Password Enter, change, or delete a power-on password. 78 Chapter 5 Se tup Utility (BIOS)
System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capac itive button tapping sou nd. Virtualization Technology (select models only) Enable/disable t he processor Virtualization Technology. Processor C6 State (select models only) E nable/disable the processor C6 sleep state. LAN Power Saving Enable/disable the LAN power saving. Reduces the power consumption of the LAN controller. Card Reader/1394 Power Savin g (select models only) Enable/disable Card Reader/13 94 Power Saving. Fan Always On Enabled/disable Fa n Always On. When enabled, the computer fan will always be on. Action Keys Mode Enable/disable the Action Keys. Boot Options Set the following boot options: ● POST Hotkey Delay (seconds) ― Set the delay for the user to press hot keys in intervals of 5 seconds each ( 0 , 5, 10, 15, or 20) ● QuickWeb Support ― Enable/ disable the QuickWeb Boot Menu during Setup Utility. Set the delay for the user to start Setup Utility in 5 or 10 second intervals. ● Delay to boot Windows ― Enab le/disable the delay to boot Windows in 2, 3, 5, 10, 15 , and 30 second intervals. ● Floppy Boot ― Enable/ disable boot from diskette. ● Internal Network Adapter Boot ― Enable/ disable bo ot from internal Network Adapter. ● Boot Order ― Set the boot order for : ◦ Notebook Hard Drive ◦ USB Diskette on Key/USB Hard Disk ◦ Internal CD/DVD ROM Drive ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select To do this Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Setup Utility menus 79
Select To do this Secondary Hard Disk Self Test (on select mode ls on ly) Run a comprehensive self-test on the system mem ory. Memory Test Run a diagnostic test on the system memory. 80 Chapter 5 Se tup Utility (BIOS)
Updating the BIOS Updated versions of the BIOS m ight be available on the HP Web site. Most BIOS update s on the HP Web site are pa ckaged in compressed fil es called SoftPaqs. Some download packa ges contain a file named Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS To determine whether available BIO S updates c ontain late r BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version informa tion (also known as ROM date and System BIOS ) is displayed by pressing fn esc (if you are already in Windows) or by opening Setup Utility. To use Setup Uti lity for displaying BIOS information: 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e lower-left corner o f the screen, pr ess f10 . 2. If Setup Utility does not open with the system information displaye d, use the arrow keys to select the Main menu. When the Main menu is selected, BIOS an d other system information is displayed. 3. To exit Setup Utility, use the arrow keys to select Ex it > Exit Di scarding Change s , and then press enter . Downloading a BIOS update CAUTION: To prevent dama ge to the comput er or an unsuccessfu l installati on, download an d install a BIOS update only when the compu ter is connected to r eliable external p ower using the AC adapter. Do no t download or install a BIO S update while the computer is running on battery power, docked in an optio nal docking device, or conn ected to an optional power source . During the download and installati on, follow these instructions: Do not disconnect p ower from the computer by un plug ging the power co rd from the AC outlet. Do not shut down the computer or init iate Sleep or Hiberna tion. Do not insert, remove, co nnect, or disconnect any device, cable, or cord. Updating the BIOS 81
To download a BIOS update: 1. Access the page on the HP Web site that provide s software for the computer: Select Start > Help and Su pport > Maintain . 2. Follow the instructi ons on the screen to identi fy the computer and access the BIOS update you want to do wnload. 3. At the download area: a. Identify the BIOS update that is later than the BIOS version currently installed on the computer. Make a note of the date, name, or other ide ntifier. You might need this information t o locate the updat e later, after it ha s been download ed to your hard drive. b. Follow the instruction s on the screen to downl oad your selection to the h ard drive. Make a note of the path to the location on the h ard drive where the BIO S update will b e downloaded. You w ill need to access this pa th when you are ready to in stall the update. NOTE: If you connect your computer to a networ k, consult the network administrator before installing any software updates, especially system BIOS update s. BIOS installation procedures vary . Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed: 1. Open Windows Explorer by selecting Start > Computer . 2. Double-click your hard drive designation. Th e hard drive design ation is typically Local Disk (C:). 3. Using the har d drive path you reco rded earlier, open the folde r on the hard drive that contains the update . 4. Double-click the file that has an .e xe extension (for example, filename.exe ). The BIOS instal lation begins. 5. Complete the installa tion by following the i nstructions on the screen. NOTE: After a message on the scr een reports a su ccessful inst allation, dele te the downloade d file from the hard drive. 82 Chapter 5 Se tup Utility (BIOS)
6 Specifications Computer specifications Metric U.S. Dimensions Length 23.233 cm 9.1 in Width 32.6 cm 12.83 in Height (front to back) 2.24 to 3.185 cm 0.90 to 1.3 in Weight 1.8 kg 3.97 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.5 A Temperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90 Nonoperating 5% to 95% Maximum altitude (unpress urized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The comp uter operates well within this range of temperatures. Computer specifications 83
13.3-inch disp lay specifications Metric U.S. Dimensions Height 16.5 mm 6.5 in Width 29.34 mm 11.6 in Diagonal 33.66 mm 13.3 in Number of colors Up to 16.8 million Contrast ratio 500:1 (typical) Brightness 200 nits ( typical) Pixel resolution Pitch 0.2148 × 0.2148 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Total power consumpt ion 4.8 W Viewing angle ±40° horizontal, 15°/-30° vertical (typical) 84 Chapter 6 Spec ifications
Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* 640- GB* 160-GB* SSD Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 105 g 101 g 101 g 101 g 101 g 70 g Interface typ e SATA SATA SATA SATA SATA SAT A Transfer rate 142 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 300 MB/sec Security ATA security ATA security AT A security ATA security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms 1.0 ms 1.5 ms 2.0 ms 2.0 ms — Average 12.0 ms 14.0 ms 12.0 ms 12.0 ms 12.0 ms — Maximum 24.0 ms 22.0 ms 22.0 ms 22.0 m s 22.0 ms — Logical blocks 1,250,263,7 68 976,785,075 625,142,448 488,397,168 312,581,80 8 250,069,68 0 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm 7200 rpm — Operati ng temperat ure 0°C to 6 0°C (32°F to 140°F) 5°C to 55°C (41°F to 13 1°F) 0°C to 70°C (32°F to 158°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible c apacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and ex clusions ap ply. Contact te chnical support for de tails. Hard drive specifications 85
External Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD R, DVD R-DL, DVD RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver. 2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW , and CD-TEXT DVD-RAM (Ver.2), DVD R, DVD-R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.5 MB Data transfer rate 2X BD-RAM 9 MB/sec 8X DVD 2,400 KB/sec 16X CD-R 2,400 KB/sec 16X CD -RW 2,40 0 KB/s ec 86 Chapter 6 Spec ifications
External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD (E)G, CD-MIDI, CD- TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) , DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R and CD-RW DVD R, DVD RW, DVD-R, DVD-RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.5 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD -RW 2,40 0 KB/s ec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,40 0 KB/sec 2.4X DVD R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA mode External DVD±RW and CD-RW SuperMulti Do uble -Layer Combo Drive specifications 87
7 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, you should continue to b ack up your system on a regula r basis to maintain a reasonably current backup. Tools provided by the op erating system and HP Recovery Mana ger software ar e designed to help you with the following tasks for safeguarding your in formation and restoring it in case of a system failure: ● Creating a set of recovery discs (Recovery Ma nager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability. ● Backing up your information regularly to protect your important system files . ● Creating system restore points (operating system feature). Syst em res tore points allow you to reverse undesirable cha nges to your computer by re storing the compute r to an earlier state. ● Recovering a progra m or driver (Recovery Manager software feature). Th is feature helps you reinstall a program or drive r without performing a full syste m recovery. ● Performing a full system recovery (Recovery Manager sof tware feature). With Recovery Manager, you can recover your full factory image if you exper ience system failu re or instability. Recovery Manager works from a dedicated recove ry partition (select m odels only) on the hard drive or from recovery discs you create. NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. To check for the pr esence of a recovery partition, click Start , right- click Comput er , click Manage , and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window. If a recovery partition is not pr esent, use the recov ery discs you created. 88 Chapter 7 Backup an d recovery
Creating recovery discs HP recommends creating recovery discs to be sure that you can re store the system to its original factory state if you experie nce serious system failure or instability. Create th ese discs after setting up the computer for the first time. Handle these discs carefully and ke ep them in a safe place. The so ftware allows the creation of only one set of recovery discs. NOTE: If the computer do es not include an integrated opt ical drive, use an opti onal external optical drive (purchased separately) to create recovery discs, or purcha se recovery discs for the computer from the HP Web site. Note the following guidelines before creating recovery discs: ● Use high-quality DVD-R, DVD R, BD-R (wr itable Blu-ray), or CD-R discs. All these discs are purchased sepa rately. DVDs an d BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. NOTE: Re ad-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu- ray) discs, are not compa tible with the Rec overy Manager softw are. ● The computer must be connected to AC power during this process. ● Only one set of recovery disc s can be created per computer. ● Number each disc before inserting it into the optical drive. ● If necessary, exit the program before you have finished crea ting the recovery discs. The next time you open Re covery Manager, you are prompt ed to continue the d isc creation process. To create a set of recovery discs: 1. Select Start > All Pro grams > R ecovery Manager > Recover y Disc Creation . 2. Follow the on-screen instructions. Creating recovery discs 89
Backing up your information As you add new software and data files, back up the system on a regula r basis to maintain a reasonably current backup. Back up the system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ● Before the computer is repai red or restored ● Before you add or modify ha rdware or software Note the following when backing up: ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc . ● Store person al files in the Document s libra ry and back up th is folder periodically. ● Back up templates stored in their a ssociated programs. ● Save customized sett ings in a w indow, toolbar, or menu bar by taking a screen shot of yo ur settings. The screen sh ot can be a time-saver if you have to reset your p references. To copy the screen and paste it into a word-processing document: 1. Display the screen. 2. Copy the screen: To copy only the ac tive window, p ress alt prt sc . To copy the entire screen, press prt sc . 3. Open a word-processing document, and th en select Edit > Paste . 4. Save the document. ● Back up your information to an optional external hard drive , a network drive, or discs. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD R , DVD-R, or DVD ±RW. The discs you use depend on the type of optical drive installed in the computer. NOTE: DVDs store more information than CDs, so using them for backup redu ces the number of recovery discs required. ● When backing up to discs, number each disc before inse rting it into the optical drive of the computer. 90 Chapter 7 Backup an d recovery
Using Windows Backup and Restore To create a ba ckup using Windows Bac kup and Res tore: NOTE: Be sure that the compu ter is connected to AC power before you sta rt the backup process. NOTE: The backup pro cess might take over an hour, depe nding on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backu p and Restore . 2. Follow the on-screen instruction s to set up and create a backup. NOTE: Windows includes the User Account Co ntrol feature to improve the security of the computer. You might be prompted for your permission or password for ta sks such as installing software, run ning utilities, or changing Windo ws settings. See Help and Support for more inf ormation. Using system restore points When backing up the system, you are creating a sys tem restore point . A system restore point allows you to save and name a snapshot of your hard driv e at a specific point i n time. You can the n recover back to that point if you wa nt to reverse subsequ ent changes made to yo ur system. NOTE: Recovering to an earlier restore point does not affect da ta files saved or e-mails cre ated since the last restore point. Create additional resto re points to provide incre as ed protection for your system fil es and settings. When to create restore points ● Before you add or extensively mo dify software or hardware ● Periodically, whenever the system is performing optimally NOTE: If you revert to a re store point and then cha nge your mind, you ca n reverse the restorat ion. Create a system restore point 1. Select Start > Control Panel > System an d Security > System . 2. In the left pane, click System Pro tection . 3. Click the System Protection tab. 4. Under Protection Settings , select the disk for which yo u want to create a re store point. 5. Click Create . 6. Follow the on-screen instructions. Backing up yo ur information 91
Restore to a previous date and time To revert to a restore poi nt (creat ed at a previous date and time), when the computer was functioning optimally: 1. Select Start > Control Panel > System an d Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover onl y files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allo ws you to repair or restor e the system if you experience system failure or instability. Recovery Manager works from recovery dis cs or from a dedicated recovery partition (select models only) on the hard drive. Ho wever, if the comp uter includes a solid-state drive (SSD), you might not have a recovery partition. If that is the case, use the recovery discs that you created. NOTE: Windows has its own b uilt-in repair features, such as System Restore. If you have not already tried these features, try th em before using Recovery Manager. NOTE: Recovery Manager re covers only software that was preinstalled at the facto ry. Software not provided with this comput er must be downloaded from the manufa cturer's Web site or reinst alled from the disc provide d by the manufacturer. Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert th e first re covery di sc into an op tional external op tical drive and restart the computer. 3. Follow the on-screen instructions. 92 Chapter 7 Backup an d recovery
Recovering from the dedicated recover y partition (select models only) NOTE: Computers with an SSD may n ot have a recovery partition. If the compu ter does not have a recovery partition, you will not be able to recover usin g this procedure. Use the discs you created to recover your op erating syste m and softwar e. On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11 . This restores the computer to its factory condition. To restore the system from the partition: 1. Access Recovery Manager in either of the following ways: ● Select Start > All Programs > Recovery Mana ger > Recovery Manager . – or – ● Turn on or restar t the computer, a nd then press esc while the “Pre ss the ESC k ey for Startup Menu” message is displ ayed at the bottom of the screen. The n, press f11 while the “Press <F11> for r ecovery” message is displayed on the scree n. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. Performing a recovery 93
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground External monitor 94 Chapter 8 Conn ector pin assignments
Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B d ata 13 Horizo ntal sync 14 Vertical sync 15 DDC 2B clock External monitor 95
HDMI Pin Signal Pin Signal 1 TMDS data 2 11 TMDS clock shield 2 TMDS data 2 shield 12 TMDS clock- 3 TMDS data 2- 13 CEC 4 TMDS data 1 14 No connect 5 TMDS data 1 shield 15 DDC clock 6 TMDS data 1- 16 DDC data 7 TMDS data 0 17 Ground 8 TMDS data 0 shield 18 5V power 9 TMDS data 0- 19 Hot plug detect 10 TMDS clock 96 Chapter 8 Conn ector pin assignments
RJ-45 (network) Pin Signal 1 Transmit 2 Transmit - 3R e c e i v e 4U n u s e d 5U n u s e d 6R e c e i v e - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1 5 V D C 2D a t a 3 Data 4 Ground RJ-45 (network) 97
9 Power cord set requirements The wide-range input fe ature of the computer permits i t to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor powe r cord set included with t he computer meets th e requirements for use in the country or region where the e quipment is purchased. Power cord sets for u se in other countries an d re gions must meet the requirements of the country or region where th e computer is used. Requirements for all countries The following requireme nts are applicable to all cou ntries and regions: ● The length of th e power cord set must be at least 1.5 m (5.0 ft ) and no mor e than 2.0 m ( 6.5 ft). ● All power cord sets must be approved by an acceptab le accredited agency responsible for evaluation in the country or region where the power cord set will be used. ● The power cord se ts must have a minimum curren t capacity of 10 amp s and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coup ler must meet the mechanic al co nfiguration of an EN 60 320/IEC 3 20 Standard Sheet C13 connector for ma ting with the app liance inlet on the back of the computer. 98 Chapter 9 Power cord set requireme nts
Requirements for specific countries and regions Country/region Acc redited agency A pplicable note nu mber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1 . 0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the ce rtif ication mark of the agency responsible for evaluation in the country or r egion where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No . 18 AWG, 3 -conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a “T ” mark and registratio n number in accordance with the Japanese Dentori Law. The flexible cord must be Type VC T or VC TF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding ty pe with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75- mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsib le for evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75- mm² conductor size. Po wer cord se t fittings (ap pliance coupler and wall plug) must bear the certification mark of the agency responsib le for evaluation in the country or region where it will be used. Requirements for specific countries a nd regions 99
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follo w the local laws and regu lati ons in your area for computer batt ery disposal. Display WARNING! The backlight contains mercury. Caution must be exercise d when removing and handling the ba cklight to avoid dama ging this component and cau sing exposure to the mercury. CAUTION: The procedures in this ch apter can result in damage to d isplay components. The on ly components intended for recycling purposes are the liquid crystal display (LCD) panel and th e backlight. When you remove t hese components , handle t hem carefully. NOTE: Materials Disposal. This HP product conta ins mercury in the backlig ht in the display assembly that mig ht require specia l handling at end-of-lif e. Disposal of mercury may be regulated because of environmental consid erations. For dispos al or recycl ing information, contact your local authorities, or see the Electronic In dustri es Alliance (EIA) Web site at http://www.eiai.org . This section provides disassembly instructions for the display as sembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal displ ay (LCD) panel (2) . NOTE: The procedu res provided in this ch apter ar e general disassembly instructions. Specific details, such as screw sizes, quantities, and lo cations, and component shapes and sizes, can vary from one computer model to another. 100 Chapter 10 Re cycling
Perform the following ste ps: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and right in side edges (1) and the top and b ottom inside edges (2) of the display beze l until the bezel disengages from the di splay assembly. 3. Remove the display bezel 3. Display 101
4. Disconnect all disp lay panel cables (1) from the display i nverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosur e. 7. Turn the display pa nel assembly upside down. 8. Remove all screws that secure the disp lay panel frame to the display p anel. 9. Use a sharp-edg ed tool to cut the tape (1) that secures the sides of the display pane l to the display panel frame. 102 Chapter 10 Re cycling
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display pa nel right-side up. Display 103
15. Remove the backlight cabl es (1) from the clip (2) in the d isplay panel. 16. Turn the display pa nel upside down. 17. Remove the backlight fra me from the display panel. WARNING ! The backlight co ntains mercury. Exercise caution when removing an d handling the backlight to avoid damag ing this compon ent and causin g exposure to the mercury. 18. Remove the backlight fro m the backlight frame. 104 Chapter 10 Re cycling
19. Disconnect th e display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD pane l to the display rear pa nel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) tha t secures the LCD panel to the display rea r panel. 23. Remove the LCD panel. 24. Recycle the LCD pane l and backlight. Display 105
Index A AC adapter, spare part numbers 23, 24 action keys 6 additional hardware 14 administrator password 78 antenna removal 65, 66 antennas spare part numbers 24 applications key, Windo ws 6 audio, product description 2 audio-in jack connector pinout 94 audio-out jack connector pinout 94 B base enclosure, spare p art number 18, 24 battery remov al 34 spare part number 24 spare part numbers 34 battery bay 11 battery release latch 11 bezel illustrated 19 spare part number 19 Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive precautions 28 spare part number 24 specifications 86 bottom components 11 C Cable Kit, spare part numb er 23 cables, service co nsiderations 28 camera module remov al 65 spare part number 65 caps lock light 7 chipset, product description 1 components bottom 11, 14 front 9 keys 6 left-side 9 lights 7 right-sid e 10 TouchPad 8 wireless an tennas 13 computer feet locations 33 spare part number 33 computer specifications 83 connector pinout audio-in jack 94 audio-out jack 94 external monitor p ort 94 HDMI port 96 headphone 94 microphone 94 monitor port 94 network jack 97 RJ-45 jack 97 Universal Serial Bus (USB) port 97 connector, power 10 connectors, service considerations 28 D Diagnostics menu 79 Digital Media Slot light, identifying 9 Digital Media Slot, identifying 10 diskette drive precautions 28 display assembly remov al 61 spare part number 61 spare part numbers 17 specifications 84 display back cover spare part number 20, 64 spare part numbers 24 display bezel illustrated 19 spare part number 19 display components illustrated 19 spare part numbers 19 display enclosure illustrated 19 display hinge kit, spare part number 19 display inverter illustrated 19 display panel illustrated 19 spare part number 19 display panel, p roduct description 1 Display screw kit, spare part number 20 drives, preventing damage 28 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 28 spare part number 24 specifications 87 E electrostat ic discharg e 29 esc key 6 Ethernet, product description 2 106 Index
external media cards, prod uct description 3 external monitor port connector pinout 94 external optical drive spare part numbers 22 F fan/heat sink assembl y remov al 67 spare part number 67 feet locations 33 spare part number 33 fn key 6 front components 9 G graphics, pr oduct description 1 grounding equip ment and methods 31 H hard drive precautions 28 product description 2 remov al 36 spare part numbers 18, 22, 24, 25, 36 specifications 85 hard drive bay 11 hard drive bay access cover illustrated 21 hard drive cover remov al 37 Hard Drive Hardware Kit, spare part numbe r 18, 22, 25 hard drive self test 79 HDMI port connector pinout 96 location 9 headphone jack connector pinout 94 heat sink spare part numbers 17, 24, 26 I internal h ard drive spare part numbers 25 inverter illustrated 19 J jacks RJ-45 (network 10 K key components 6 keyboard product description 3 remov al 42 spare part numbers 17, 24, 42 keys action 6 esc 6 fn 6 Windows app lications 6 Windows lo go 6 L left-side compon ents 9 Light components 7 lights caps loc k 7 Digital Media Slot 9 mute 7 power 9 webcam 5 M Main menu 78 mass storage devices, spare part numbers 22 memory module product description 1 remov al 39 spare part numbers 18, 24, 39 memory module compartment 12 memory module compartment cover illustrated 21 memory test 80 microphone 5 microphone jack connector pinout 94 mini-card compartment cover remov al 39 spare part number 39 model name 1 monitor port connector pinout 94 mute light 7 N network jack connector pinout 97 O operating system, product description 3 optical d rive precautions 28 product description 2 spare part numbers 24 P packing guideline s 30 passwords 78 plastic parts 27 Plastics Kit contents 21 spare part number 21, 25 pointing devices, product description 3 ports HDMI 9 product description 3 USB 9, 10 power button board remov al 59 spare part number 59 Power cable remov al 54 power cable spare part number 54 power conn ector and cable spare part number 18 power connector, identifying 10 power cord set requirements 98 spare part numbers 23, 24 power light 9 power requ irements, pr oduct description 3 power-on password 78 processor, product descriptio n 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media ca rds 3 graphics 1 Index 107
hard drives 2 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 webcam 2 wireless 2 product name 1 R removal/replacement preliminaries 27 procedures 32 right-side components 10 RJ-45 (network) jack, identifying 10 RJ-45 jack connector pinout 97 RTC battery remov al 41 spare part number 18, 25, 41 Rubber Feet Kit, spare part number 33 Rubber Kit spare part number 23 Rubber Kit, spare part numb er 25 S Screw Kit, spare part number 23, 25 security cable slot 9 Security menu 78 security, product description 3 serial number label 15, 32 service considerat ions 27 serviceability, product description 4 Setup Utility Diagnost ics menu 79 Main menu 78 overview 75 Security menu 78 start ing 75 System Configuration menu 79 SIM remov al 35 spare part number 35 slots Digital Media 10 speaker assembly remov al 48 spare part number 48 speakers 9, 1 2 specifications Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 86 computer 83 display assembly 84 DVD±RW and CD- RW SuperMulti Double-Layer Combo Drive 87 hard drive 85 SSD spare part numbers 25 static-shielding materials 31 system board remov al 73 spare part numbers 25, 73 System Configurati on menu 79 system information 78 T thermal paste, replacement 71, 72 tools required 27 top cover remov al 45 spare part number 17, 26, 45 TouchPad components 8 TouchPad lef t button 8 TouchPad right button 8 transporting guidelines 30 U Universal Serial Bus (USB) port connector pinout 97 location 10 USB board removal 50, 52 spare part number 50, 52 USB ports, identifying 9 V vents 11 vents, identifying 9 W webcam location 5 product description 2 webcam light 5 Webcam module spare part number 19 Windows application s key 6 Windows logo key 6 wireless antenna removal 65, 66 spare part number 20 wireless ante nnas 13 wireless antenna s and cables remov al 66 spare part number 66 wireless antenna s and cables, spare part number 66 wireless, product descriptio n 2 WLAN module remov al 55 spare part numbers 55 workstation guidelines 30 WWAN module remov al 57 spare part number 17, 25 spare part numbers 57 108 Index