HP PAVILION DV3000 Maintenance And Service Manual

HP Pavilion dv3000 Entertainment PC and HP Pavilion dv3500 Entertainment PC Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core ar e trademarks or registered trademar ks of Intel Corporation or its subsidiari es in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademar ks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained her ein is subje ct to change without notice. The only warranties for HP products and services are set forth in the express warranty statemen ts accompanying such products and services. Nothing herein should be construed as constituting an additional wa rranty. HP shall not be liable for technical or editorial err ors or omissions contained herein. Second Edition: September 2008 First Edition: March 2008 Document Part Number: 463189-002
Safety warning notice WARNING! To reduce the p ossibility of heat-related inju ries or of overheatin g the comp uter, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another ha rd surfac e, such as a n adjoining optio nal printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also , do not allow the AC adapter to contact the skin or a soft surface, such a s pillows or rugs or clothing, during op eration. The computer and the AC adapter comply with the user-accessibl e surface temp erature limits de fined by the In ternational Standard for Safety of Info rmation Techn ology Equipment (IEC 60950). iii
iv Safety warning no tice
Table of contents 1 Product description 2 External component identific ation Top components ................ ............ ............ ................ ............ ............... ............ .............. ... .................. . 6 TouchP ad ...... ........... ........... ............ ............. ............ ........... ........... ............ ............. ...... ...... 6 Lights ......... ......... ........... ......... ......... ......... ............ ......... ......... ......... ......... ........... ..... .... ....... 7 Butto ns and fing erprint r eader (se lect mode ls only) ....................... ................................ ..... 9 Keys ......... ......... .......... ............ ......... .......... ............ .......... ......... .......... ............ .......... ......... 11 Front components .................... ............. ............... ............ ............ ................ ............ .......... ............ .... 12 Right-side components ................ ............ ............... ............ ............. ............... ............ .......... ............ .. 12 Left-side components ........... ........ .......... ......... .... ...... ......... ........ ........... ........ ........ .......... .... ......... ...... 13 Bottom components ........... ............ ............... .............. ........... ............... ............ .............. ..... .............. 14 Display components ........... ........ ........... ........ ......... .......... ......... .......... ......... ........ ........... .... .......... ..... 15 Wireless antennae ................. ............ ............... ........... .............. ............... ............ ............ . ................. 16 3 Illustrated parts cata log Serial number location .............. ............ ............ ............... ............. ............... ............ ........... ....... ......... 17 Computer major comp onents ......... ........... .......... .......... ........ .......... .......... ....... ........... .......... ..... ........ 18 Display assembly components .......... .......... ............ ......... ............ ......... ............ .......... .......... ..... ........ 24 Plastics Kit ............ ............. .......... .......... ............. .......... .......... .......... ............ ........... ... ................. ....... 26 Mass storage devices ............. ............ ............... ............ ............. ............... ............ ............ .. ............... 27 Miscellaneous parts ...................... ............. ............... ............ ........... ................ ............. ..... ................. 28 Sequential part number listing .............. .......... ............ .......... .......... ............ .......... ......... ......... ........... . 30 4 Remova l and replacemen t procedures Preliminary replacement requiremen ts ............ ............ ............ ............... ............ ............. .............. ..... 36 Tools required .................. ......... ............ .......... ......... ............ ........ .......... ............ ......... ... .... 36 Service considerations ............ ........... ............... ........... ............ ........... ............ .............. ..... 36 Plastic parts ............. .......... .......... .............. ........... ........... ............. .......... ........... 36 Cables and connectors .......... ............. .......... ............ ........... ............. .......... ...... 37 Drive hand ling ..... .............. ........... ............... ............. ........... .............. ........... ..... 37 Grounding guidelines ................ ......... ........... .......... ........... ......... ........... .......... ......... ......... 38 Electr ostat ic dis charge damage ........ ............ ............... ........... ............ .............. 38 v
Packaging and transporting guidel ines ...... .......... ........... ........ ......... . 39 Workst ation guide lines ..................................................................... 39 Equipment g uidelines ......... ............................ ............................ ...... 40 Unknown us er pas sword ............. ............... .................. ................ ............... .................. .... 41 Component replace ment pr ocedures ... ........... ........ ........... .......... .......... ........... ........ ........... .......... . ... 42 Serial nu mber ..... .............. .............. ........... ................ ........... ............ ............... ............. .. ... 42 Computer fe et ...... ......... .......... ........ ........ .......... ......... ......... ......... ........ .......... ......... ....... . ... 43 Battery ........... .............. ........... .......... ........... ........... .............. ........... ............ ........... ... ........ 4 3 WLAN module .......... ................ ........... ........... ............... ........... .............. ............ ........... .... . 45 Optical drive .......... ............ ......... .......... ............ ........ ........... ........ ............ .......... ......... .. .... .. 48 Memory module ...... ......... ........ .......... ........ ........... ....... ........... ........ ........... ........ ........ ........ 49 Hard d rive ........... .......... ......... ............ ......... .......... .......... ............ ......... .......... ........... ... ...... 51 Keyboard . ........... ............... ............ ........... ............ .............. ........... ........... .............. ...... ..... 54 Switch co ver ............. ............. ........... ................ ........... ............ ........... ................ ........... ... . 57 Top cover ................ ........ ........... ............ ......... ......... .......... ............ ......... .......... ........... ...... 58 Fingerprin t read er board ..... ........... ......... .......... ......... ........... .......... .......... .......... ........ ....... 6 1 Display assembly .............. ......... ......... ........... .......... ......... ............ ........ ............ ......... ....... . 63 System board ............... ............ ........... ............... ........... ........... ............... ............ ............ ... 70 Speakers ............ ............... ............ ............ ............. ............ ............ ............... .......... ..... ...... 74 Bluetooth module ............ ............ ......... .......... ............ ......... .......... ........... ......... ............ .... . 75 RTC batter y .... ........... ............ ................ ........... ........... ................ ........... ............ ........... .... 77 Modem modu le ........ ....... ........... ........ ........ ........... ........ ........... ....... ........... ........ .......... ...... 79 Heat sink .............. .......... ............ ........ .......... ............ .......... ......... ............ .......... ......... . ....... 80 Processor ......... ............ ............. ............ ............ .............. ........... ............ ............... ....... ...... 82 Fan ............. ........... ............ ............... ............ ............ ........... .............. ............ ........... ......... . 84 5 Setup Utility Starting the Setup Utility .......... ........... .......... ............ .......... ............ .......... .......... ............ ... ............ ..... 86 Using the Setup Utility ... ............... ............... ........................ .............................................. ..... .......... .. 87 Changing t he langua ge of the Setup U tility ... ............................................. ....................... 87 Navigating and selecting in the Setup Utility ................ .............. .......... ............ ............. ..... 87 Displaying system information ....... ....... ......... ....... ......... ....... ......... ....... ......... ....... ....... ...... 88 Restorin g defau lt set tings i n the Se tup Utilit y ........... ...................... ...................... ............. 8 8 Exiting the Setup Utility . .......... ........... ......... ............ ........ ............ ......... ............ ........ ......... . 88 Setup Utility menus ........ .............. ............. .......................................... .................... .......... .... ........... .. 89 6 Specification s Computer specifications ................ ........ .......... ......... .......... ........ .......... ........ ........... ........ ..... .......... .... 9 1 13.3-inch, WXGA, BrightView display specifications ................ ............... ............. ............... ............ ... 9 2 Hard driv e specific ations .......... ........... ............ ......... ............ ......... ............ ........... ......... ...... ........... .... 9 3 DVD±RW and CD-RW Sup er Multi Do uble-Lay e r Combo Driv e spec ifications ................................. 94 DVD/CD-RW Combo Drive specifications ............ ........ .......... ........... ......... ........... ......... .......... .......... 95 System DMA specifications ..... ......... .......... ............ .......... ......... ............ .......... .......... ......... ..... .......... . 96 vi
System memory map specifications ........ .......... ............ ......... ............ ........ ............ ......... .......... .... ..... 96 System interrupt specifications ................... ............ ............... .............. ............... ........... ......... .......... .. 97 System I/O ad dress specific ations ...................... .......... ............. .......... ............. .......... ............. .. ........ 98 7 Screw listing Phillips PM3.0×4.0 screw ...... .......... ........... ............. ............ .......... ........... ............. ........... ..... ........... 100 Phillips PM2.5×6.0 captive screw ........... .......... .............. .......... .............. .......... ............. ............ .. ..... 101 Black Phillips PM2.5×4.0 screw .. .................................. ............. ............................... ......... ....... ....... 102 Phillips PM2.5×11.0 captive screw ... .......... ............. ........... ........... .............. .......... .............. ....... ...... 103 Phillips PM2.0×4.0 screw ...... .......... ........... ............. ............ .......... ........... ............. ........... ..... ........... 104 Phillips PM2.5×7.0 screw ...... .......... ........... ............. ............ .......... ........... ............. ........... ..... ........... 106 Phillips PM2.5×5.0 screw ...... .......... ........... ............. ............ .......... ........... ............. ........... ..... ........... 108 Phillips PM2.0×3.0 captive screw ........... .......... .............. .......... .............. .......... ............. ............ .. ..... 110 Silver Phillips PM2.5×4.0 screw ...... .......... ........... ............. .......... .............. .......... .......... ........... ........ 111 Phillips PM2.0×5.0 captive screw ........... .......... .............. .......... .............. .......... ............. ............ .. ..... 112 8 Backup and recovery Recovering system information ............... ............ ..... ............. ............ ........... ................ ........... .. ....... 113 Creating recovery discs ............. ............ ........ ............ ......... .......... ......... ............ ........ ...... 113 Backing up your information ....... ......... ............ ......... .......... ......... ........... ......... .......... ...... 114 When to back up ... ........... ........ .......... ........... ........ ........... ........ ........... ........ .... 114 Backup suggestions ..... .......... ............. ........... ............. .......... .............. ............ 115 Using system restore points ... ....... .......... ....... ........... ......... ........ ......... ........ .... 115 When to creat e rest ore points .................. ...................... ................ 115 Create a system restore point ... ............................................ ......... 115 Restore to a previous date and time ........... ........... ........... .......... .... 116 Perfo rming a recov ery .... ......... ........ ........... ......... ........ ........... .......... ........ .......... .......... ... 116 Recovering from the recovery discs .......... ........... ............. ........... .......... ......... 116 Recoverin g from the de dicated rec overy p artition (se lect models only) .......... 116 9 Connector pin as signment s Audio-out (headphone) ....................... .............. ............... ........... .............. ............... ............ . ............ 118 Audio-in (microphone) ................... ............. ............ ............... ............ ............. ............... ...... ............. 118 External monitor ................ .......... ............ ........... .......... ............ .......... .......... ............ ....... ............ ..... 119 RJ-11 (modem) ........... ........ ........... ........ ........... ........ ........... ........ ........... ........ ......... ......... .......... ..... 120 RJ-45 (network) ........... .......... ............ .......... .......... ............. .......... .......... ............. .......... .. ................. 120 Universal Serial Bus ................... ............ ............. ............... ............ ........... ............ ............ .......... ..... 121 10 Power cord set requirements Requirements for all countries or regions .......... ............ ............ ............... ............ ............. ........... .... 122 Requirements for specific countries or regions ............. ........ ........... .......... ......... .......... ......... .......... 123 vii
11 Recyclin g Battery ......... .......... ........ ........... ......... ........ ......... ............ ........ ......... .......... ......... ................. ......... .... 124 Display ............... ............ ............ ............... ............. ............... ............ ............ ............. ............ ........... 124 Index ............... ............. ............ ................. ............. ............... ............. .............. ......... ................... ............. ........ 130 viii
1 Product description Category Description dv3000 dv3500 Product Name HP Pavilion dv3000 Enterta inment PC √ HP Pavilion dv3500 Enterta inment PC √ Processors Intel® Core™2 Duo processors T9500 2.60-GHz processor, 6-MB L2 cache , 800-MHz front side bus ( FSB) √ T9400 2.53-GHz processor, 6-MB L2 ca che, 1066-MHz FSB √ T9300 2.50-GHz processor, 6-MB L2 ca che, 800-MHz FSB √ P8600 2.40-GHz processor, 3-MB L2 cache, 1066-MHz FSB √ P8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB √ T8300 2.40-GHz processor, 3-MB L2 ca che, 800-MHz FSB √ T8100 2.10-GHz processor, 3-MB L2 ca che, 800-MHz FSB √ T7350 2.26-GHz processor, 3-MB L2 ca che, 1066-MHz FSB √ T5900 2.20-GHz processor, 3-MB L2 ca che, 800-MHz FSB √ T5850 2.16-GHz processor, 2-MB L2 ca che √ T5800 2.80-GHz processor, 3-MB L2 ca che, 800-MHz FSB √ T5750 2.00-GHz processor, 2-MB L2 ca che, 667-MHz FSB √ T5550 1.80-GHz processor, 2-MB L2 ca che, 667-MHz FSB √ T3200 2.00-GHz processor, 1-MB L2 ca che, 800-MH FSB √ Intel Pentium Dual Core processor T2390 1.86-GHz processor, 1-MB L2 ca che √ Chipset s Northbridge: Intel PM965 √ Northbridge: Intel PM45 √ Southbridge: Intel ICH8m √ Southbridge: Intel ICH9m √ Graphics nVidia NB8M-GS discrete PCI Expr ess X16 Graphics with 256 MB of dedicated video memory √ nVidia NB9M-GS discrete PCI Ex press X16 Graphics with 512 MB of dedicated video memory √ 1
Category Description dv3000 dv3 500 Panel 13.3-inch, WXGA with BrightView √ √ 13.3-inch, WXGA with BrightView with lighted lo go on top of bezel √ √ Memory 2 SODIMM slots √ √ Customer-accessible/upgradab le √ √ Supports up to 4 GB of system RAM √ Supports up to 8 GB of system RAM √ Support for DDRII dual-channel 667- and 800-MHz √ Support for: ● 4096-MB total system memory (2048 × 2) ● 3072-MB total system memory (2048 × 1, 1024 × 1) ● 2048-MB total system memory (2048 × 1) ● 2048-MB total system memory (1024 × 2) ● 1024-MB total system memory (1024 × 1, 512 × 2) √ Support for: ● 8192-MB total system memory (4096 × 2) ● 4096-MB total system memory (2048 × 2) ● 3072-MB total system memory (2048 × 1, 1024 × 1) ● 2048-MB total system memory (1024 × 2) ● 2048 MB (2048 × 1) ● 1024-MB total system memory (1024 × 1) √ Hard drives Support for 9.5-mm, 2.5-inch hard drives √ √ Support for HP ProtectSmart Har d Drive Protection √ √ Serial ATA √ √ Support for the following dr ives: ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm ● 120-GB, 5400-rpm √ Support for the following dr ives: ● 500-GB, 5400-rpm ● 400-GB, 5400-rpm ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm √ 2 Chapter 1 Product d escription
Category Description dv3000 dv3500 Optical drives MultiBay II √ √ Serial ATA √ Parallel ATA √ 9.5-mm tray load √ √ Support for: ● DVD±RW and CD-RW Super Multi Double-Layer C ombo Drive ● DVD-CD/RW Combo Drive √ Support for: ● DVD±RW and CD-RW Super Multi Double-Layer C ombo Drive √ Webcam Low light VGA webcam with activity light √ VGA webcam with activity light √ Fixed (no tilt) √ √ Microphone s Dual-ar ray digital microphones √ √ Audio HP-branded Altec Lansing speakers √ √ Modem 56K V.92 data/fax modem √ √ Modem cable not included √ √ Ethernet Integrated 10/100/1000 network interface car d (NIC) √ √ Ethernet cable not included √ √ Wireless Integrated wireless local area n etwork (WLAN) options b y way of wireless module: Intel PRO Wireless 4965 802.11a/b/g/n with Bluetooth® √ Intel PRO Wireless 4965 802.11a/b/g/n √ Intel PRO Wireless 3945 802.11a/b/g with Bluetoo th √ Intel PRO Wireless 3945 802.11a/b/g √ Intel WiFi Link 5100 802.11a/b/g/n WLAN mod ule √ Intel WiFi Link 5100 802.11a/b/g WLAN modu le √ Support for two wireless antennae integrated into the display assembly √ Support for three wireless antenna e integrated into the display assembly √ External media cards Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memo ry Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD) √ √ Support for miniature versio ns of SD, MMC, MS Duo with adapter ( adapter is not included) √ √ Ports Audio-in (mono micro phone) √ √ Audio-out (stereo headphone) (2 ) √ √ Consumer infrared √√ 3
Category Description dv3000 dv3 500 Extended serial advanced technology (eSATA) √ √ High-definition multimedia interf ace (HDMI) supporting 1080p with high- bandwidth digital content protection (HDCP) key √ √ RJ-11 (modem) √ √ RJ-45 (Ethernet, includes li nk and activity lights) √ √ USB (3) √ USB (2), USB/eSATA combo port (1) √ VGA (Dsub, 15-pin) supporting 1600 × 1200 and 1920 × 1200 exter nal resolution @ 75Hz, hot plug/unplug, and aut odetect for correct output to wide - aspect vs. standard-aspect video √ √ 2-pin, 90-W AC power √ √ Docking No docking √ √ Keyboard/ pointing devices 30.48-cm (12.0-inch) keyboard √ √ Lighted keyboard √ TouchP ad √ √ 2-way scroll √ √ Taps enabled as default √ √ Power requirements ● 6-cell, 55-Wh, 2.55-Ah Li-ion battery ● 4-cell, 37-Wh, 2.55-Ah Li-ion battery √ √ 90-W HP Smart AC Adapter with localized cable plug support (2-w ire plug with ground pin, supports 2-pin DC connector ) √ √ Security Security cable slot √ √ Fingerprint reader with Digital Persona software suppo rt √ √ Operating system Preinstalled: Configurable Windows Vista® with embedde d QuickPlay Direct √ Windows Vista Ultimate (64-bit) √ √ Windows Vista Premium (64-bit) √ Windows Vista Premium (32-bit) √ √ Windows Vista Business (32-bit) √ Serviceability End- user replaceable parts: AC adapter √ √ Battery (system) √ √ Hard dri ve √ √ Memory module √√ 4 Chapter 1 Product d escription
Category Description dv3000 dv3500 Optical drive √ √ WLAN module √√ 5
2 External component identification Top components TouchPad Component Description (1) TouchPad on/off button Enables/disables the TouchPad. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (5) TouchPad scroll zone Scrolls u p or down . (6) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Star t > Control Panel > Hardware and Sound > Mouse. 6 Chapter 2 Exte rnal component identificatio n
Lights Component Description (1) Caps lock light On: Caps lock is on. (2) Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Volume mute light ● White: Computer sound is on. ● Amber: Computer sound is off. (4) Volume down light On: The volume scroll zo ne is being used to decrease speaker volume. (5) Volume up light On: The volume scroll zone is being used to increase speaker volume. (6) Num lock ligh t On: Num lock is on or the embedded numeric keypad is enabled. (7) Wireless light ● On: An integrated wireless devic e, such as a wire less loca l area network (WLAN) device and/or a Blu etooth® device, is on. ● Off: All wireless devices are off. Top components 7
Compone nt Description (8) Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. ● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the b attery reaches a low batter y level. (9) Drive light Blinking: The hard drive or optical drive is being accessed. *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whe ther the computer is open or closed. 8 Chapter 2 Exte rnal component identificatio n
Buttons and fingerprint r eader (select models only) Component Description (1) Power button* ● When the computer is off, press the bu tton to turn on the computer. ● When the computer is on, press the bu tton to initiate Sleep. ● When the computer is in the Sleep state, pre ss the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped re sponding a nd Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the compu ter. To learn more about your power se ttings, select Start > Control Panel > System and Maintenance > Power Options . (2) Media button Launches the MediaSmart SmartMenu. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. Med iaSmart starts after you log on. For more information about MediaSmart, select Start > Help and Support . (3) Volume mute button Mutes and restores speaker sound. (4) Volume scrol l zone Adjusts spea ker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volu me, or tap the plus sign on the scroll zon e to increase volume. Top components 9
Compone nt Description (5) Previo us/rew ind butt on ● Plays the previous track or cha pter when the button is pressed once. ● Rewinds media when the button is pressed in combination with the fn key. (6) Play/pause button Plays or pauses media. (7) Next/fast forward button ● Plays the next track or chapter when the button is p ressed once. ● Fast forwards media when pressed in combination with the fn key. (8) Stop button Stops playback. (9) Wireless button Turns the wireless feature on or off but does not create a wireless connection. NOTE: To establish a wireless connection, a wireless network must already be set up. (10) Fin gerprint reader (select models only) Allows a fingerprint logon to Windows, instea d of a password logon. *This table describes factory settings. For informa tion about ch anging factory se ttings, refer to the user guides located in He lp and Support. 10 Chapter 2 External component identificatio n
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used syst em functions when pressed in combinat ion with a func tion key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Spacebar Turns the keyboard lights on and off when pressed in comb ination with the fn key (select models on ly). (5) Windows applications key D isplays a shortcut menu for items beneath the pointer. (6) Embedded numeric keypad keys Can be used like the keys on an external n umeric keypad. (7) Function keys Execute frequently us ed system functions w hen pressed in combinat ion with the fn key. Top components 11
Front components Component Description (1) Audio-in (microphone) jack Connects an optional computer hea dset microphone, stereo array microphone, or monaural micro phone. (2) Audio-out (headphone) jacks (2) Pr oduce sound when connected to optional power ed stereo speakers, headphones, ear buds, a headset, or television audio. (3) Consumer infrared le ns Receives a signal from th e HP Remote Control (provided with select models only). (4) Speakers (2) Produce sound. Right-side components Component Description (1) Optical drive Reads optical discs and, on select models, also writes to optical discs. (2) Optical drive light Blinking: The optical drive is being accessed. (3) USB port Connects an optional USB device. (4) RJ-45 (network) jack Connects a network cable. (5) RJ-11 (modem) jack Connects a modem cable. (6) AC adapter light ● On: The computer is connected to external pow er. ● Off: The computer is not connected to external powe r. (7) Power connector Connects an AC adapter. 12 Chapter 2 External component identificatio n
Left-side components Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from bein g mishandled or stolen. (3) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine opera tion. (4) USB port Connects an optional USB device. (5) eSATA/USB port Connects a high-performance eSATA component, su ch as an eSATA external hard drive, or connects an option al USB device. (6) HDMI port (select models only) Connects an optional video or audio device, such a s a high- definition television, or any compatible digital or audio component. NOTE: Depending on your computer model, the computer may include an HDMI port or a USB port at this location. (7) Digital Media Slot Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memo ry Stick (MS), Memory Stick Pro (MSP) , xD-Picture Card (X D). (8) ExpressCard slot Supports an optional ExpressCard/34 module. Left-side components 13
Bottom compon ents Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. (3) Memory module compartment Contains the memory module slo ts. (4) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is no rmal for the internal fan to cycle on and off during routine operation. (5) Wireless module compartment Holds a wireless LAN module. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wir eless devices in your country or r egion. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then con tact technical support through Help and Support. (6) Optical drive release latch Releases the optical drive. (7) Hard drive bay Holds the hard d rive. 14 Chapter 2 External component identificatio n
Display components Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. (2) Internal microphones (2) (select models only) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphone s. (3) Webcam light On: The webcam is in use. (4) Webcam Records audio and video and captures still photogra phs. Display components 1 5
Wireless antennae On select computer mo dels, at least 2 antennae se nd and receive signals from one or more wireless devices. These antenn ae are not visibl e from the outside of the comp uter. NOTE: For optimal transmission, keep the areas immed iately around the antennae free from obstructions. To see wireless re gulatory notice s, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or reg ion. Th ese notices are located in Help and Support. 16 Chapter 2 External component identificatio n
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, pr ovide the computer serial number an d model number located on the bo ttom of the computer. Serial number location 17
Computer major components 18 Chapter 3 Illustrated parts catalog
Item Description Spare part number (1) 13.3-inch, WXGA BrightView display as sembly (includes webcam/microphone module, webcam/microphone module cabl e, 2 microphones, and 3 wire less antenna tr ansceivers and cables) For use in dv3000 models 468806-001 For use in dv3500 models with an LCD display 496107-001 For use in dv3500 models with an LED display 496108-001 (2) Switch cover ( includes LED board and cable) For use in dv3000 models 468820-001 For use in dv3500 models 501012-001 (3) Keyboard For use in dv3000 models: ● Japan 468817-291 ● South Korea 468817-AD1 ● Taiwan 468817-AB1 ● Thailand 468817-281 ● The United States 468817-001 For use in dv3500 models: ● Brazil 496121-201 ● France 496121-051 ● French Canada 496121-121 ● Germany 496121-041 ● Greece 496121-151 ● International 496121-B31 ● Italy 496121-061 ● Japan 496121-291 ● Korea 496121-AD1 ● Latin America 496121-161 ● Norway 496121-DH1 ● Portugal 496121-131 ● Russia 496121-251 ● Saudi Arabia 496121-171 ● Spain 496121-071 ● Switzerland 496121-111 ● Taiwan 496121-AB1 ● Thailand 496121-281 Computer major comp onents 19
Item Description Spare part number ● Turkey 496121-141 ● United Kingdom 496121-031 ● United States 496121-001 ● United States, lighted keyboard 496120-001 (4) Top cover (inclu des TouchPad and cabl e, fingerprint reade r board cable, and caps lock LED board and cable) For use in dv3000 models 468819-001 For use in dv3500 models 501011-001 Plastics Kit (see Plastics Kit on page 26 for more information) For use in dv3000 models 468821-001 For use in dv3500 models 501013-001 (5a) ExpressCard slot bezel (5b) Wireless module compartment cover (5c) Memory module compart ment cover (5d) Hard drive cover (6) Fingerprint reader bo ard (includes fingerprint reader board bracket, not illustra ted) For use only in dv3000 models 468831-001 For use only in dv3500 models 502464-001 (7) System board (includes replacement thermal material and power connector cable) For use only in dv3000 models 468499-001 For use only in dv3500 models 496097-001 (8) RTC batter y (includes double-sided tape) 468824-001 (9) Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 46882 7- 001 for dv3000 models, 50 2463-001 for dv3500 models. For use in dv3000 models: ● For use in all countries and regions excep t Australia and New Zealand 468825-001 ● For use only in Australia and New Zealand 468825-011 For use in dv3500 models: ● For use in all countries and regions excep t Australia and New Zealand 461749-001 ● For use only in Australia and New Zealand 461749-011 (10) Bluetooth mod ule (includes double-sided tape) NOTE: The Bluetooth module spare part kit do es not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spa re part number 468827-00 1 for dv3000 models, 502463-001 for dv3500 models. 398393-002 (11) Heat sink (includes hea t sink retention clip and replacement thermal material) 20 Chapter 3 Illustrated parts catalog
Item Description Spare part number For use in dv3000 models 468829-001 For use in dv3500 models 501015-001 (12) Processor (include replacement thermal material) For use in dv3000 models: ● Intel Core2 Duo T9500 2.60-GHz processor (6-MB L 2 cache, 800-MHz FSB) 459609-001 ● Intel Core2 Duo T9300 2.50-GHz processor (6-MB L 2 cache, 800-MHz FSB) 459608-001 ● Intel Core2 Duo T8300 2.40-GHz processor (3-MB L 2 cache, 800-MHz FSB) 459607-001 ● Intel Core2 Duo T8100 2.10-GHz processor (3-MB L 2 cache, 800-MHz FSB) 459606-001 ● Intel Core2 Duo T5850 2.16-GHz processor (2-MB L 2 cache, 667-MHz FSB) 482351-001 ● Intel Core2 Duo T5550 1.83-GHz processor (2-MB L 2 cache, 667-MHz FSB) 458247-001 ● Pentium Dual Core T2390 1.86-GHz processor (1 -MB of L2 cache, 533-MHz FSB) 492593-001 For use in dv3500 models: ● Intel Core2 Duo T9400 2.53-GHz processor (6-MB L 2 cache, 1066-MHz FSB) 496098-001 ● Intel Core2 Duo P8600 2.40-GHz proce ssor (3-MB L2 cache, 1066-MHz FSB) 496099-001 ● Intel Core2 Duo P8400 2.26-GHz proce ssor (3-MB L2 cache, 1066-MHz FSB) 496100-001 ● Intel Core2 Duo T7350 2.00-GHz processor (3-MB L 2 cache, 1066-MHz FSB) 501017-001 ● Intel Core2 Duo T5900 2.20-GHz processor (2-MB L 2 cache, 800-MHz FSB) 496103-001 ● Intel Core2 Duo T5800 2.00-GHz processor (2-MB L 2 cache, 800-MHz FSB) 496102-001 ● Intel Core2 Duo T3200 2.00-GHz processor (1-MB L 2 cache, 800-MHz FSB) 496104-001 (13) Fan 468830-001 (14) Speakers 468828-001 (15) Battery For use in dv3000 models: ● 6-cell, 2.55-Ah, 55-Wh Li-ion 468816-001 ● 4-cell, 2.55-Ah, 37-Wh Li-ion 468815-001 For use in dv3500 models: ● 6-cell, 2.55-Ah, 55-Wh Li-ion 496119-001 ● 4-cell, 2.55-Ah, 37-Wh Li-ion 496118-001 (16) Base enclosure (includes 4 base enclosure r ubber feet) For use in dv3000 models 468818-001 For use in dv3500 models 501010-001 Rubber Foo t Kit (not illustrated, includes 4 base enclosure rubber feet) For use in dv3000 models 468823-001 For use in dv3500 models 502461-001 Computer major comp onents 21
Item Description Spare part number (17) Optical drive (include bezel and bracket) For use in dv3000 models: ● DVD±RW and CD-RW Super Multi, Double-Layer C ombo Drive 468813-001 ● DVD/CD-RW Combo Drive 468812-001 For use in dv3500 models: ● DVD±RW and CD-RW Super Multi, Double-Layer C ombo Drive 496116-001 ● DVD±RW and CD-RW Super Multi, Doubl e- Layer Combo Drive with LightScribe 496117-001 Optical Drive Kit (not illustrated, includes bezel, bracket, and screws) 468814-001 (18) WLAN module Intel 4965 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbado s, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Co lombia, Costa Rica, the Dominican Republic, Ecuador, El Salv ador, Guam, Guatemala, Haiti, Hondura s, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Parag uay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441086-001 ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estoni a, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Isr ael, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, No rway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Ser bia, Singapore, Slovakia, Slovenia, South Af rica, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441086-002 ● For use in Australia, New Zeala nd, Paki stan, and the People's Republic of China 441086-003 ● For use in Japan 441086-291 ● For use in South Korea 441086-AD1 Intel 4965 802.11a/b/g WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbado s, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Co lombia, Costa Rica, the Dominican Republic, Ecuador, El Salv ador, Guam, Guatemala, Haiti, Hondura s, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Parag uay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441082-001 ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estoni a, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Isr ael, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, No rway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Ser bia, Singapore, Slovakia, Slovenia, South Af rica, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441082-002 ● For use in Australia, New Zeala nd, Paki stan, and the People's Republic of China 441082-003 ● For use in Japan 441082-291 Intel 3945 802.11a/b/g WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbado s, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Co lombia, Costa Rica, the Dominican Republic, Ecuador, El Salv ador, Guam, Guatemala, Haiti, Hondura s, 451861-001 22 Chapter 3 Illustrated parts catalog
Item Description Spare part number Hong Kong, India, Indonesia, Malaysia, Mexico, Pana ma, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bu lgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estoni a, Finland, Fr ance, Georgia, Germa ny, Greece, Hungary, Iceland, Ireland, Isr ael, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, N orway, Oman, the Philippines, Poland, Portugal, Qatar, Romania , Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerlan d, Turkey, Ukraine, the United Kingdom, and Uzbekistan 451861-002 ● For use in Australia, New Zealand, Pakistan, and the People's Republic of China 451861-003 ● For use in Japan 451861-291 Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries a nd regions 480985-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 (19) Memory module For use in dv3000 mo dels: ● 2048-MB (PC2-5300, 667-MHz, DDR2 ) 448151-003 ● 1024-MB (PC2-5300, 667-MHz, DDR2 ) 448150-002 ● 512-MB (PC2-5300, 667-MHz, DDR2) 452312-002 For use in dv3500 mo dels: ● 4096-MB (PC2-6400, 667-MHz, DDR2 ) 496112-001 ● 2048-MB (PC2-6400, 667-MHz, DDR2 ) 496111-001 ● 1024-MB (PC2-6400, 667-MHz, DDR2 ) 496110-001 (20) Hard drive (includes bracket) For use in dv3000 mo dels: ● 320-GB, 5400-rpm 468810-001 ● 250-GB, 5400-rpm 468809-001 ● 160-GB, 5400-rpm 468808-001 ● 120-GB, 5400-rpm 468807-001 For use in dv3500 mo dels: ● 500-GB, 5400-rpm 497761-001 ● 400-GB, 5400-rpm 497760-001 ● 320-GB, 5400-rpm 496115-001 ● 250-GB, 5400-rpm 496114-001 ● 160-GB, 5400-rpm 496113-001 Hard Drive Kit (not illustrated, includes hard drive bracket and screws) 468811-001 Computer major comp onents 23
Display assembly components Item Description Spare part number (1) Display bezel For use with dv3000 models 468797-001 For use with dv3500 models with an LCD display 500953-001 For use with dv3500 models with an LED display 500954-001 (2) Webcam/micropho ne module For use with dv3000 models 468804-001 For use with dv3500 models 500967-001 (3) Display Hinge Kit (includ es left and right display hinges) For use with dv3000 models 468799-001 For use with dv3500 models with an LCD display 500959-001 For use with dv3500 models with an LED display 500960-001 (4) Display inverter (includes Mylar shield) For use in dv3000 models 468798-001 For use in dv3500 models 500957-001 (5) 13.3-inch, WXGA BrightView display panel (includes disp lay pane l cable) For use in dv3000 models 468796-001 For use in dv3500 model with an LCD displa y 496105-001 24 Chapter 3 Illustrated parts catalog
Item Description Spare part number For use in dv3500 models with an LED display 496106-001 (6) Display Cable Kit (includes 3 wireless antenna tr ansceivers and ca bles and display panel cable) For use in dv3000 models 468800-001 For use in dv3500 models with an LCD display 500961-001 For use in dv3500 models with an LED display 500962-001 (7) Webcam/microphone module cable 468805-001 (8) Display enclosure For use in dv3000 models 468801-001 For use in dv3500 models with an LCD display 500955-001 For use in dv3500 models with an LED display 500956-001 Display Rubber Kit (not illustrated; includes display bezel screw cover s and display bezel bumper pads) For use in dv3000 models 468802-001 For use in dv3500 models with an LCD display 500966-001 For use in dv3500 models with an LED display 502460-001 Display Screw Kit (not illustr ated) For use in dv3000 models 468803-001 For use in dv3500 models with an LCD display 500958-001 For use in dv3500 models with an LED display 502364-001 Display assembly components 25
Plastics Kit Item Description Spare part number Plastics Kit For use in dv3000 models 468821-001 For use in dv3500 models 501013-001 (1) ExpressCard slot bezel (2) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip) (3) Memory module compartment cover (includes 2 captive screws, secured by C-clips) (4) Hard drive bay cover (includes 2 c aptive screws, secur ed by C-clips) 26 Chapter 3 Illustrated parts catalog
Mass storage devices Item Description Spare part number (1) Hard drive (includes bracket) For use in dv3000 models: ● 320-GB, 5400-rpm 468810-001 ● 250-GB, 5400-rpm 468809-001 ● 160-GB, 5400-rpm 468808-001 ● 120-GB, 5400-rpm 468807-001 For use in dv3500 models: ● 500-GB, 5400-rpm 497761-001 ● 400-GB, 5400-rpm 497760-001 ● 320-GB, 5400-rpm 496115-001 ● 250-GB, 5400-rpm 496114-001 ● 160-GB, 5400-rpm 496113-001 Hard Drive Kit (not illustrated, includes hard drive bracket and screws) 468811-001 (2) Optical drive (includes bezel and bracket) For use in dv3000 models: ● DVD±RW and CD-RW Super Multi, Do uble-Layer Combo Dr ive 468813-001 ● DVD/CD-R W Combo Dr ive 468812-001 For use in dv3500 models: ● DVD±RW and CD-RW Super Multi, Do uble-Layer Combo Dr ive 496116-001 Mass storage devices 27
Item Description Spare part num ber ● DVD±RW and CD-RW Super Multi, Double-Layer Combo D rive with LightScribe 496117-001 Optical Drive Kit (not illustrated, includes bezel, bracket, and screws) 468814-001 Miscellaneous parts Description Spare part number 90-W HP Smart AC Ad apter 463955-001 Remote co ntrol (fits inside ExpressCard slot) 465539-001 Power cord: For use in dv3000 models: ● For use in Australia and New Zealand 383496-011 ● For use in India 383496-D61 ● For use in Japan 383496-291 ● For use in the People's Republic o f China 383496-AA1 ● For use in South Korea 383496-AD1 ● For use in Taiwan 383496-AB1 ● For use in the United Kingdom 383496-031 ● For use in the United States 383496-001 For use in dv3500 models: ● For use in Argentin a 490371-D01 ● For use in Australia and New Zealand 490371-011 ● For use in Brazil 490371-201 ● For use in Denmark 490371-081 ● For use in Europe 490371-021 ● For use in India 490371-D61 ● For use in Italy 490371-061 ● For use in Japan 490371-291 ● For use in the People's Republic o f China 490371-AA1 ● For use in the South Africa 490371-AR1 ● For use in South Korea 490371-AD1 ● For use in Switzerland 490371-111 ● For use in Taiwan 490371-AB1 ● For use in the United Kingdom 490371-031 ● For use in the United Kingdom 490371-001 28 Chapter 3 Illustrated parts catalog
Description Spare part numb er Screw Kit For use in dv3000 models 468822-001 For use in dv3500 models 502462-001 ● Phillips PM3.0×4.0 screw ● Phillips PM2.5×11.0 captive screw ● Phillips PM2.5×7.0 screw ● Phillips PM2.5×6.0 captive screw ● Phillips PM2.5×5.0 screw ● Black Phillips PM2.5×4.0 screw ● Silver Phillips PM2. 5×4.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×2.0 captive screw Miscellaneous parts 29
Sequential part number listing Spare part number Description 383496-001 Power cord for use in dv3000 models in the United States 383496-011 Power cord for use in dv3000 models in Australia and New Zealand 383496-031 Power cord for use in dv3000 models in the United Kingdom 383496-291 Power cord for use in dv3000 models in Japan 383496-AA1 Power cord for use in dv3000 models in the People's Rep ublic of China 383496-AB1 Power cord for use in dv3000 models in Taiw an 383496-AD1 Power cord for use in dv3000 models in South Korea 383496-D61 Power cord for use in dv3000 models in India 398393-002 Bluetooth module (includes double-sided tape) NOTE: The Bluetooth module spare part kit does not in clude a Bluetooth module cable. The Bluetooth module cable is includ ed in the Cable Kit, spar e part number 468827-001 for dv3000 models, 502463- 001 for dv3500 models. 441082-001 Intel 4965 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahama s, Barbados, Bermuda, Brunei, Canada, the Cayman Island s, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, H ong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arab ia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441082-002 Intel 4965 802.11a/b/g WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Repu blic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece , Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Polan d, Portugal, Qatar, Romania, Russia, Ser bia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lan ka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441082-003 Intel 4965 802.11a/b/g WLAN module for use in Australia, New Zealand, Pakistan , and the People's Republic of China 441082-291 Intel 4965 802.11a/b/g WLAN module for use in Japan 441086-001 Intel 4965 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Argentina, Aruba, th e Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Island s, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, H ong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arab ia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441086-002 Intel 4965 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Bra zil, Bulgaria, Croatia, Cyprus, the Czech Repu blic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece , Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Polan d, Portugal, Qatar, Romania, Russia, Ser bia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lan ka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441086-003 Intel 4965 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan , and the People's Republic of China 441086-291 Intel 4965 802.11a/b/g/n WLAN module for use in Japan 441086-AD1 Intel 4965 802.11a/b/g/n WLAN module for use in South Korea 448150-002 1024-MB memory module for use in dv3000 models (PC2- 5300, 667-GHz) 30 Chapter 3 Illustrated parts catalog
Spare part number Description 448151-003 2048-MB memory module for use in dv3000 models (PC2-5300, 667- GHz) 451861-001 Intel 3945 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentin a, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the C ayman Islands, Chile, Co lombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guate mala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Pan ama, Paraguay, Peru, Saudi Arabia, Taiwan, Urugua y, the United States, Venezuela, a nd Vietnam 451861-002 Intel 3945 802.11a/b/g WLAN module for use in Austria, Azerbaijan, Bahrain, Belgiu m, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egyp t, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon , Liechtenstein, Lithuania , Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philip pines, Poland, Portugal, Qatar, Roman ia, Russia, Serbia, Singapore, Slovakia, Slovenia, Sout h Africa, Spain, Sri Lanka, Sw eden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekista n 451861-003 Intel 3945 802.11a/b/g WLAN module for use in Australia, New Zealand, Pakistan, and the People's Republic of China 451861-291 Intel 3945 802.11a/b/g WLAN module for use in Japan 452312-002 512-MB memory module for use in dv3000 models (PC2-5300 , 667-GHz) 458247-001 Intel Core2 Duo T5550 1.83-GHz processor for use in dv3000 models (2-MB of L2 cache, 667- MHz FSB) 459606-001 Intel Core2 Duo T8100 2.10-GHz processor for use in dv3000 models (3-MB L2 cache, 800-MHz FSB) 459607-001 Intel Core2 Duo T8300 2.40-GHz processor for use in dv3000 models (3-MB L2 cache, 800-MHz FSB) 459608-001 Intel Core2 Duo T9300 2.50-GHz processor for use in dv3000 models (6-MB L2 cache, 800-MHz FSB) 459609-001 Intel Core2 Duo T9500 2.60-GHz processor for use in dv3000 models (6-MB L2 cache, 800-MHz FSB) 461749-001 Modem module for use in dv3500 models in all coun tries and regions except Australia and New Zealand 461749-011 Modem module for use in dv3500 model s only in Australia and N ew Zealand 463955-001 90-W HP Smart AC Adapter for use in dv3000 models 465539-001 Remote control (fits inside ExpressCard slot) 468499-001 System board for use only in dv3000 models (includes replacement thermal material an d power connector cable) 468796-001 13.3-inch, WXGA BrightView disp lay panel for use in dv3000 model s (includes display panel cable) 468797-001 Display bezel for use on dv3000 models 468798-001 Display inverter for use in dv3000 models (includes Mylar shield) 468799-001 Display Hinge Kit for use in dv3000 model s (includes left and right display hinges) 468800-001 Display Cable Kit for use in dv3000 m odels (includes display panel cable and 3 wirele ss antenna transceive rs and cables) 468801-001 Display enclosure for use in dv3000 models 468802-001 Display Rubber Kit for use in dv3000 models (includes display bezel screw covers and display bezel bumper pads) 468803-001 Display Screw Kit for use in dv3000 models 468804-001 Webcam/microphone module for use in dv3000 models 468805-001 Webcam/microphone module cable Sequential part numbe r listing 31
Spare part number Description 468806-001 13.3-inch, WXGA BrightView display assembly for use in dv3000 models (includes webcam/micr ophone module, webcam/microphone module cable, 2 micr ophones, and 3 wireless antenna transceivers and cables) 468807-001 120-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket) 468808-001 160-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket) 468809-001 250-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket) 468810-001 320-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket) 468811-001 Hard Drive Kit (includes hard drive bracket and screw s) 468812-001 DVD/CD-RW Combo Drive for use in dv3000 models 468813-001 DVD±RW and CD-RW Super Multi, Double-Laye r Combo Drive for use in dv3000 m odels 468814-001 Optical Drive Kit (includes bezel, bracket, and screws) 468815-001 4-cell, 2.55-Ah, 37-Wh Li-ion battery for use in dv3000 models 468816-001 6-cell, 2.55-Ah, 55-Wh Li-ion battery for use in dv3000 models 468817-001 Keyboard for use in dv3000 models in the United States 468817-281 Keyboard for use in dv3000 models in Thailand 468817-291 Keyboard for use in dv3000 models in Japan 468817-AB1 Keyboard for use in dv3000 models in Taiwan 468817-AD1 Keyboard for use in dv3000 models in South Kore a 468818-001 Base enclosure for use in dv3000 models (includes 4 base enclosure r ubber feet) 468819-001 Top cover for use in dv3000 models (includes TouchPad and cable, fingerpr int reader board cable , and caps lock LED board a nd cable) 468820-001 Switch cover for use in dv3000 models (includes LED board and cable) 468821-001 Plastics Kit for us e in dv3000 models (see Plastics Kit on page 26 for more information) 468822-001 Screw Kit for use in dv3000 models 468823-001 Rubber Foot Kit for use in dv3000 models (i ncludes 4 base enclosure rub ber feet) 468824-001 RTC battery (includes double-sided tape) 468825-001 Modem module for use in dv3000 models in all countri es and regions except Australia and New Zealand NOTE: The modem module spare part kit does not in clude a modem module cable. The modem module cable is included in the Cable Kit, spare part numbe r 468827-001 for dv3000 models, 502463-001 for dv3500 models. 468825-011 Modem module for use in dv3000 models only in Australia and New Zealand NOTE: The modem module spare part kit does not in clude a modem module cable. The modem module cable is included in the Cable Kit, spare part numbe r 468827-001 for dv3000 models, 502463-001 for dv3500 models. 468827-001 Cable Kit for use in dv3000 models (includes a Bluetooth module cable and a modem module ca ble) 468828-001 Speakers 468829-001 Heat sink for use in dv3000 m odels (includes heat sink retention clip and replacement thermal mater ial) 32 Chapter 3 Illustrated parts catalog
Spare part number Description 468830-001 Fan 468831-001 Fingerprint reader board for use in dv3000 mode ls (includes fingerprint r eader board bracket) 480985-001 Intel WiFi Link 5100 802.11a/b/g/n WLAN modu le for use in all countries and regions 481567-001 Display Miscellaneous Kit 482351-001 Intel Core2 Duo T5850 2.16-GHz processor for use in dv3000 models (2-MB of L2 cache, 667- MHz FSB) 482957-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 486548-001 ExpressCard slot cover for use in dv3500 models 490371-001 Power cord for use in dv3500 models in the United States 490371-011 Power cord for use in dv3500 models in Australia and New Zealand 490371-021 Power cord for use in dv3500 models in Europe 490371-031 Power cord for use in dv3500 models in the United Kingdom 490371-061 Power cord for use in dv3500 models in Italy 490371-081 Power cord for use in dv3500 models in Denmark 490371-111 Power cord for use in dv3500 models in Switzerland 490371-201 Power cord for use in dv3500 models in Brazil 490371-291 Power cord for use in dv3500 models in Japan 490371-AA1 Power cord for use in dv3500 models in the People's Re public of China 490371-AB1 Power cord for use in dv3500 models in Taiw an 490371-AD1 Power cord for use in dv3500 models in South Korea 490371-AR1 Power cord for use in dv3500 models in South Africa 490371-D01 Power cord for use in dv3500 mod els in Argentina 490371-D61 Power cord for use in dv3500 mod els in India 492593-001 Pentium Dual Core T2390 1.86-GHz processor for use in dv3000 models (1-MB of L2 cache, 53 3-MHz FSB) 496097-001 System board for use only in dv3500 models (includes replacement thermal material an d power connector cable) 496098-001 Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MH z FSB) for use in dv3500 mo dels 496099-001 Intel Core2 Duo P8600 2.40-GHz processor (3-MB L2 cache , 1066-MHz FSB) for use in dv350 0 models 496100-001 Intel Core2 Duo P8400 2.26-GHz processor (3-MB L2 cache , 1066-MHz FSB) for use in dv350 0 models 496103-001 Intel Core2 Duo T5900 2.20-GHz processor (2-MB L2 cache, 800-MH z FSB) for use in dv3500 models 496102-001 Intel Core2 Duo T5800 2.00-GHz processor (2-MB L2 cache, 800-MH z FSB) for use in dv3500 models 496104-001 Intel Core2 Duo T3200 2.00-GHz processor (1-MB L2 cache, 800-MH z FSB) for use in dv3500 models 496105-001 13.3-inch, WXGA BrightView di splay panel for use in dv3500 models wi th an LCD display ( includes display panel cable) Sequential part numbe r listing 33
Spare part number Description 496106-001 13.3-inch, WXGA BrightView display panel for use in dv3500 models with an LED display (includes display panel cable) 496107-001 13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LCD display (includes webcam/microphone module, webcam/microphon e modul e cable, 2 microphones, and 3 wireless an tenna transceivers and cables) 496108-001 13.3-inch, WXGA BrightView display assembly for us e in dv3500 models with an LED display (includes webcam/microphone module, webcam/microphon e modul e cable, 2 microphones, and 3 wireless an tenna transceivers and cables) 496110-001 1024-MB memory module (PC2-6400, 667-GHz) for use in dv3500 mode ls 496111-001 2048-MB memory module (PC2-6400, 667-GHz) for use in dv3500 mode ls 496112-001 4096-MB memory module (PC2-6400, 667-GHz) for use in dv3500 mode ls 496113-001 160-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket) 496114-001 250-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket) 496115-001 320-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket) 496116-001 DVD±RW and CD-RW Super Multi, Double-Layer Comb o Drive for use in dv3500 models 496117-001 DVD±RW and CD-RW Super Multi, Double-Layer Comb o Drive with LightScribe for use in dv3500 models 496118-001 4-cell, 2.55-Ah, 37-Wh Li-ion battery for use in dv3500 models 496119-001 6-cell, 2.55-Ah, 55-Wh Li-ion battery for use in dv3500 models 496120-001 Lighted keyboard for use with dv3500 models in the United States 496121-001 Keyboard for use with dv3500 models in the United States 496121-031 Keyboard for use with dv3500 models in the United Kingdom 496121-041 Keyboard for use with dv3500 models in Germany 496121-051 Keyboard for use with dv3500 models in France 496121-061 Keyboard for use with dv3500 models in Italy 496121-071 Keyboard for use with dv3500 models in Spain 496121-111 Keyboard for use with dv3500 models in Switzerland 496121-121 Keyboard for use with dv3500 models in French Canada 496121-131 Keyboard for use with dv3500 models in Portugal 496121-141 Keyboard for use with dv3500 models in Turkey 496121-151 Keyboard for use with dv3500 models in Greece 496121-161 Keyboard for use with dv3500 models in Latin America 496121-171 Keyboard for use with dv3500 models in Saudi Arabia 496121-201 Keyboard for use with dv3500 models in Brazil 496121-251 Keyboard for use with dv3500 models in Russia 496121-281 Keyboard for use with dv3500 models in Thailand 496121-291 Keyboard for use with dv3500 models in Japan 34 Chapter 3 Illustrated parts catalog
Spare part number Description 496121-AB1 Keyboard for use with dv3500 models in Taiw an 496121-AD1 Keyboard for use with dv3500 models in South Korea 496121-B31 Keyboard for use with dv 3500 models Internationa lly 496121-DH1 Keyboard for use with dv3500 models in No rway 497760-001 400-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket) 497761-001 500-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket) 500953-001 Display bezel for use on dv3500 models with an LCD displa y 500954-001 Display bezel for use on dv3500 models with an LED display 500955-001 Display enclosure for use in dv 3500 models with an LCD display 500956-001 Display enclosure for use in dv 3500 models with an LED display 500957-001 Display inverter for use in dv3500 models (includes Mylar shield) 500958-001 Display Screw Kit for use in dv3500 models with an LCD display 500959-001 Display Hinge Kit for use in dv3500 models with an LC D display (includes left a nd rig ht display hin ges) 500960-001 Display Hinge Kit for use in dv3500 models with an LED display (includes left and right display hinges) 500961-001 Display Cable Kit for use in dv3500 models with an LC D displa y (includes displa y panel cable and 3 wireless antenna transceivers and cables) 500962-001 Display Cable Kit for use in dv3500 models with an LED display (includes display panel cable and 3 wireless antenna transceivers and cables) 500966-001 Display Rubber Kit for use in dv3500 models with an LCD display (includes display bezel screw covers and display bezel bumper pads) 500967-001 Webcam/microphone module for use in dv3500 models 501010-001 Base enclosure for use in dv3500 models (includes 4 base enclosure rubber fee t) 501011-001 Top cover for use in dv3500 models ( includes Touc hPad and cable, fingerprint reader boar d cable, and caps lock LED board and cable) 501012-001 Switch cover for use in dv3500 m odels (includes LED board and cable) 501013-001 Plastics Kit for use in dv3500 models (see Plastics Kit on page 26 for more information) 501015-001 Heat sink for use in dv3500 models (includes heat sink retention clip and replacement thermal material) 501017-001 Intel Core2 Duo T7350 2.00-GHz processor (3-MB L2 cache, 1066-MH z FSB) for use in dv3500 mo dels 502364-001 Display Screw Kit for use in dv3500 models with an LED display 502460-001 Display Rubber Kit for use in dv3500 models with an LED display (incl udes display be zel screw covers and display bezel bumper pads) 502461-001 Rubber Foot Kit for use in dv3500 models (includes 4 base enclosure r ubber feet) 502462-001 Screw Kit for use in dv3500 models 502463-001 Cable Kit for use in dv3500 models (includes a Bluetooth module cable and a modem module cable) 502464-001 Fingerprint reader board for use in dv3500 models (includes fingerprint reader board bracket) Sequential part numbe r listing 35
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and repl acement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sec tions include some of the considerat ions that you must ke ep in mind during disassembly and assembly proce dures. NOTE: As you remove each suba ssembly from the co mputer, place the subassembly (and all accompanying screws ) away from the wor k area to preve nt damage. Plastic parts CAUTION: Using excessive force during disassembly a nd reassembly can da mage plastic parts. Use care when handling the plastic parts. Apply pressure only at the po ints designated in the mainte nance instructions. 36 Chapter 4 Remova l and replacement pro cedures
Cables and connectors CAUTION: When servicing the computer, be sure that ca bles are placed in their prop er locations during the reassemb ly process. Improper cab le placemen t can damage th e computer . Cables must be handled with extreme care to avoi d damage. Apply only the tension requ ired to unseat or seat the cables during removal and insertion. H andle cables by th e connector whenever possibl e. In all cases, avoid be nding, twisting, or tearing cabl es. Be sure that cable s are routed in such a way that they cannot be caught or snagged by parts being r emoved or rep laced. Hand le flex cables with extreme care; these cables tear ea sily. Drive handling CAUTION: Drives are fragile componen ts that must be handled with care. To pre vent damage to the computer, damage to a d rive, or loss of information, observe the se precautions: Before removi ng or insertin g a hard drive, shut down the computer. If you ar e unsure whet her the computer is off or in Hibern ation, turn the comp ut er o n, and then shut it down through the ope rating system. Before hand ling a drive, be sure th at you are disch arged of static electricity. While handling a drive, avoid touching th e connector. Before removi ng a diskette drive or optical drive, be sure that a diskette or disc is not in the d rive and be sure that th e optical drive tr ay is closed . Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface . After removing a ha rd drive, an opt ical drive, or a diske tte drive, plac e it in a static-p roof bag. Avoid exposing a har d drive to products th at have magne tic fields, such as monit ors or speake rs. Avoid exposing a d rive to tem perature extremes or liquids. If a drive must be maile d, place the drive in a bubb le pack mailer or other suitab le form of protective packaging and lab el the package “FRAGIL E.” Preliminary replacemen t requirements 37
Grounding guidelines Electrostatic discharge damage Electronic components are sensitiv e to el ectrostatic di scharge (ESD ). Circuitry design an d structure determine the degre e of sensitivity. Networks built into many integrated circuits provid e some protecti on, but in many cases, ESD cont ains enough power to alter device parameters or melt silicon junctions. A discharge of stat ic electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neithe r felt nor heard, da mage may have occurred. An electronic device exposed to ESD may no t be a ffected at all and can work perfectly through out a normal cycle. Or the device may f unction normally for a while, th en degrade in the internal layers, reducing its life exp ectancy. CAUTION: To prevent damage to the co mputer when you are removing or insta lling internal components, obs erve these prec autions: Keep components in their electrostatic-safe con t ainers un til you area ready to install them. Use nonmagnetic tools. Before touching an electro nic component, discharge stati c electricity by using the gui delines described in this section. Avoid touching pins, leads, and circuitry. Hand le electro nic components as l ittle as possibl e. If you remove a compon ent, place it in an electrostat ic-safe cont ainer. The following table shows how humidity affe cts the electrostatic voltage levels generated by differ ent activities . CAUTION: A product can be degrade d by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event 10% 40% 55 % Walking across carpet 35,000 V 15,000 V 7,500 V Walking across v inyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V 38 Chapter 4 Remova l and replacement pro cedures
Packaging and transportin g guidelin es Follow these grounding guidelines when packag ing and transporting equipmen t: ● To avoid hand conta ct, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with co nductive or approv ed contain ers or pac kaging. ● Keep ESD-sensitive p arts in their containe rs unti l the parts arrive at static-free workstations. ● Place items on a grou nded surface befo re removing items from their containe rs. ● Always be properly grounded when to uchin g a component or assembly. ● Store reusable ESD-sensitive parts from asse mblies in protective packaging or noncond uctive foam. ● Use transporters and conveyors made of antistatic belts an d roller bushings. Be sure that mechanized equipment use d for moving materials is wired to ground and that proper materials a re selected to avoid static charging. When grounding is no t possible, use an ionizer to dissipat e electric charges. Workstation guidelines Follow these groundi ng workstation g uidelines: ● Cover the workstatio n with approv ed static-shielding material. ● Use a wrist strap connecte d to a pro perly grounded work surface a nd use properly grounded tools and equipmen t. ● Use conductive field service too ls, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, u se fixtures ma de only of static-safe materials. ● Keep the work ar ea free of non c onductive materials, such as or dinary plasti c assembly aids and Styrofoam. ● Handle ESD-sensitive compon ents, parts, and a ssemblies by the case or PCM laminate. Hand le these items only at st atic-free worksta tions. ● Avoid contact with pins, leads, or circuitry. ● Turn off power and input sig nals before inserting o r removing connectors or test equi pment. Preliminary replacemen t requirements 39
Equipment guid elines Grounding equipme nt must include either a wrist st rap or a foo t strap at a grounded workstation. ● When seated, wear a wrist strap conn ected to a gr o unded system. Wrist straps are flexibl e straps with a minimum of one me gohm ±10% resistance in the ground co rds. To provide proper ground, wear a strap snugly aga inst the skin at all times. On grounded mats with banana -plug connecto rs, use alligator clips to conne ct a wrist strap. ● When standi ng, use foot strap s and a gro unded floor mat. Foot straps (he e l, toe, or boot stra ps) can be used at standin g workstat ions a nd are compa tible with mo st types o f shoes or boots. On conductive floors or dissipative floor mats, use foot straps on bo th feet with a minimum of one megohm resist ance betwee n the operat or and groun d. To be effective, the conductive strips must be worn in contact with the skin. The following gr ounding equ ipment is recommended to prevent electrosta tic damage: ● Antistatic tape ● Antistatic smocks, aprons, and sleeve protectors ● Conductive bins and other assembly or soldering aids ● Nonconductive fo am ● Conductive tabletop workstatio ns with ground cord s of one mego hm resistance ● Static-dissipative t ables or floor mats with ha rd ties to the gr ound ● Field service kits ● Static awarenes s labels ● Material-handling packages ● Nonconductive plas tic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and p rotective materials The following ta ble lists the sh ielding protection provided by antistatic bags and floor mats. Material Use Voltage protection level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7, 500 V Metallized laminat e Floor mats 5,000 V 40 Chapter 4 Remova l and replacement pro cedures
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disa ssembling th e computer, follow these steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the RTC ba ttery (se e RTC battery on page 77 ). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the compute r. Do not reinser t any batterie s at this time. 9. Turn on the computer. All passwords and all CMO S settings have been cleared . Preliminary replacemen t requirements 41
Component replacement procedures This chapter provides remova l and replacement proced ures. There are as many as 69 screws, in 10 different size s, that must be removed, replace d, or loosened when servicing the computer. Make special note of each screw size and location during re moval and replacement. Serial number Report the computer serial number to HP when requ e sting information or ordering spare parts. The serial number is lo cated on the bottom o f the computer. 42 Chapter 4 Remova l and replacement pro cedures
Computer feet Description Spare part number Rubber Foot Kit for use in dv3000 models (includ es 4 base enclosure rubber feet) 468823-001 Rubber Foot Kit for use in dv3500 models (includ es 4 base enclosure rubber feet) 502461-001 The compute r feet are adhe sive-backed rub ber pads . T he feet attach to the base enclosure in the locations illustrated below. Battery Description Spare part number For use in dv3000 models: 6-cell, 2.55-Ah, 55-Wh Li-ion 468816-001 4-cell, 2.55-Ah, 37-Wh Li-ion 468815-001 For use in dv3500 models: 6-cell, 2.55-Ah, 55-Wh Li-ion 496119-001 4-cell, 2.55-Ah, 37-Wh Li-ion 496118-001 Before disa ssembling th e computer, follow these steps 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. Component replacement p rocedures 43
Remove the battery: 1. Turn the comp uter upside down on a fla t surface with the battery bay toward you. 2. Slide and releas e the left batter y release latch (1) . NOTE: The le ft battery release la tch automatica lly returns to its original posi tion. 3. Slide the right batte ry release latch (2) to rele ase the batte ry from the batt ery bay. 4. Remove the battery (3 ) . To insert the battery, in sert the rear edge of the battery (1) into th e battery bay and slide i t forward until the battery is seated . Lock the batt ery into the battery bay by sliding the right b attery release la tch (2) to the left. The left battery release latch automatically locks the battery into place. 44 Chapter 4 Remova l and replacement pro cedures
WLAN module Description Spare part number Intel 4965 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barb uda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador , El Salvador, Guam, Guatemala, Haiti, Hond uras, Hong Kon g, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441086-001 ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finla nd, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvi a, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, No rway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia , Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441086-002 ● For use in Australia, New Zeala nd, Paki stan, and the People's Republic of China 441086-003 ● For use in Japan 441086-291 ● For use in South Korea 441086-AD1 Intel 4965 802.11a/b/g WLA N modules: ● For use in Antigua and Barb uda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador , El Salvador, Guam, Guatemala, Haiti, Hond uras, Hong Kon g, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441082-001 ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finla nd, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvi a, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, No rway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia , Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 441082-002 ● For use in Australia, New Zeala nd, Paki stan, and the People's Republic of China 441082-003 ● For use in Japan 441082-291 Intel 3945 802.11a/b/g WLA N modules: ● For use in Antigua and Barb uda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador , El Salvador, Guam, Guatemala, Haiti, Hond uras, Hong Kon g, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 451861-001 ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finla nd, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvi a, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, No rway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia , Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan 451861-002 ● For use in Australia, New Zeala nd, Paki stan, and the People's Republic of China 451861-003 ● For use in Japan 451861-291 Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Component replacement p rocedures 45
Before removing the WLAN module, foll ow these steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). Remove the WL AN module: NOTE: To prevent an unrespon sive system, replace the wireless m odule only wit h a wireless module authorized for use in the computer by th e governmental agency that regula tes wireless devices in your country or region. If you replace the module and th en receive a warning message, remove the modu le to restore com puter functionality, and then contact techn ical support through Help and Su pport. 1. Loosen the Phillips PM 2.5×6.0 captive screw (1) that secures the wireless mo dule compartment cover to the computer. 2. Lift the left side of the cover (2) , swing it u p and to the ri ght, and remove th e cover. The wireless module compartment co ve r is include d in the Plastics Kit, spare pa rt number 468821-001 for dv3000 models, 501013-0 01 for dv3500 models. 3. Disconnect the two WLAN an tenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” termina l. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. NOTE: Computer models equipped wi th an 802.11ab/g/n WLAN module will have an additional wireless antenna cable (2) , yellow in color. 4. Remove the two Phillip s PM2.5×4.0 screws (3) that secure the WLAN modu le to the computer. (The edge of the mod ule opposi te t he slot rises away from the co mputer.) 46 Chapter 4 Remova l and replacement pro cedures
5. Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the WLAN module sl ot. Reverse this procedure to install a WLAN module. Component replacement p rocedures 47
Optical drive NOTE: All optical drive spar e part kits include an optical drive bez el. Description Spare part number For use in dv3000 mode ls: DVD±RW and CD-RW Super Multi Double-Layer Combo D rive 468813-0 01 DVD/CD-RW Combo Drive 468812-001 For use in dv3500 mode ls: DVD±RW and CD-RW Super Multi Double-Layer Combo D rive 496116-0 01 DVD±RW and CD-RW Super Multi Double-Layer Combo Dr ive with LightScribe 496117-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). Remove the optical drive: 1. Slide the optical drive release latch (1) to release the optic al drive from the compu ter. 2. Remove the optical drive (2) by sliding it out of the o ptical drive bay. To insert the optical drive, i nsert the re ar edge of the op tical drive in to the optical drive bay and slide it in until the optical drive is seated. The optical dr ive release latch automatically locks the optical drive into place. 48 Chapter 4 Remova l and replacement pro cedures
Memory module Description Spare part number For use in dv3000 compu ter models: 2048-MB (667-MHz, PC2-5300, DDR2) 448151- 003 1024-MB (667-MHz, PC2-5300, DDR2) 448150- 002 512-MB (667-MHz, PC2-5300 , DDR2) 452312-002 For use in dv3500 compu ter models: 4096-MB (667-MHz, PC2-6400, DDR2) 496112- 001 2048-MB (667-MHz, PC2-6400, DDR2) 496111- 001 1024-MB (667-MHz, PC2-6400, DDR2) 496110- 001 Before removi ng the memory mo dule, follow these step s: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). Remove the memory module: 1. Loosen the two Ph illips PM2.5×6.0 captive screws (1) that secu re the memory modu le compartment cover to the computer. 2. Lift the rea r edge of the cover (2) , swing it up and fo rward, and remove the cover. Th e memory module compartment cove r is included in the Plastics Kit, spare part number 468 821-001 for dv3000 models, 50101 3-001 for dv3500 model s. 3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module oppo site the slot rises away fr om the computer .) Component replacement p rocedures 49
4. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are design ed with a notch (3) t o prevent i ncorrect installatio n into the memory module slot. Reverse this proc edure to inst all a memory module. 50 Chapter 4 Remova l and replacement pro cedures
Hard dr ive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number For use in dv3000 models: 320-GB, 5400-rpm 468810-001 250-GB, 5400-rpm 468809-001 160-GB, 5400-rpm 468808-001 120-GB, 5400-rpm 468807-001 For use in dv3500 models: 500-GB, 5400-rpm 497761-001 400-GB, 5400-rpm 497760-001 320-GB, 5400-rpm 496115-001 250-GB, 5400-rpm 496114-001 160-GB, 5400-rpm 496113-001 Hard Drive Kit (includes ha rd drive bracket and screws) 468811-001 Before removi ng the hard drive, follow th ese steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). Remove the hard drive: 1. Loosen the two Ph illips PM2.5×6.0 captive screws (1) that secure the hard drive bay cover to the computer. Component replacement p rocedures 51
2. Lift the left side of the hard drive bay cover (2) , swing it up and to the right, and re move the cover. The hard drive bay cover is included in the Plastics Kit, spa re part number 4688 21-001 for dv300 0 models, 501013-001 for dv3500 models. 3. Loosen the Phillips PM2. 5×11.0 captive screw (1) that secures the hard dr ive to the computer. 4. Use the Mylar tab (2) to slide the hard drive (3) to the right until it di sconnects from the system board. 5. Remove the hard drive (4) from the hard drive bay. 6. Remove the hard drive from th e hard drive bay. 7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the ha rd drive. 52 Chapter 4 Remova l and replacement pro cedures
8. Lift the bracket (2) straight up to remov e it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement p rocedures 53
Keyboard For use in: Spare part number For use in: Spare part number For use in dv3000 mode ls: Japan 468817-291 Thailand 4688 17-281 South Korea 468817-AD1 Th e United States 468817-001 Taiwan 468817-AB1 For use in dv3500 mode ls: Brazil 496121-201 Russia 496121-251 France 496121-051 Saudi Arabia 496121-1 71 French Canada 496121-121 South Korea 496121-AD1 Germany 496121-041 Spain 496121-071 Greece 496121-151 Switzerland 496121-111 International 496121-B31 Ta iwan 496121-AB1 Italy 496121-061 Thailand 4961 21-281 Japan 496121-291 Turkey 496121-141 Latin America 496121-161 United Kingdom 496121-031 Norway 496121-DH1 United States 496121-001 Portugal 496121-131 United States, lighted keyboard 496120-001 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). 5. Remove the hard drive (see Hard drive o n page 51 ). 54 Chapter 4 Remova l and replacement pro cedures
Remove t he keyboa rd: 1. Remove the four Phillips PM2. 5×7.0 screws that se cure the key board to the computer. 2. Turn the computer ri ght-side up, with the front toward you. 3. Open the computer as far as po ssible. 4. Lift the rear edge of the keyboard (1) until it rests at an angl e. 5. Release the keyboard (2) by sliding it back until it rests on the display assembly. Component replacement p rocedures 55
6. Release the zero insertion force (ZIF) co nnector to which the keyboard cable (1) is attached an d disconnect the cable (2) from the system board. NOTE: If you a re removing a lighted keyboard, you mu st disconnect an addition al power cable from the system board. 7. Remove the keyboard. Reverse this proc edure to install the ke yboard. 56 Chapter 4 Remova l and replacement pro cedures
Switch cover Description Spare part number Switch cover for use in dv3000 m ode ls (includes LE D board and cable) 468820-001 Switch cover for use in dv3500 models (includes LED board and cable) 501012-001 Before removi ng the switch cove r, follow these steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the keyboard (see Keyboard on page 54 ). Remove the switch cover: 1. Close th e computer . 2. Turn the computer upside d own, with the rear panel toward you. 3. Remove the two Phillips PM2.5×7.0 screws (1) and the four black Ph illips PM2.0×4.0 screws (2) that secure the switch cover to the computer. 4. Turn the computer ri ght-side up, with the front toward you. 5. Open the computer as far as po ssible. 6. Release the ZIF con nector (1) to which the LED board cable (2) is connected, and disconn ect the cable from th e system boar d. Component replacement p rocedures 57
7. Remove the switch cover (3) . Reverse this proc edure to install the switch cover. Top cover Description Spare part number Top cover for dv3000 models (inc ludes TouchPad and cable, finge rprint reader board cable, and caps lock LED board and cable ) 468819-001 Top cover for dv3500 models (inc ludes TouchPad and cable, finge rprint reader board cable, and caps lock LED board and cable ) 501011-001 Before removing the top cover, follow th ese steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). 5. Remove the following comp onents: a. Hard drive (see Hard drive on page 51 ) b. Optical drive (see Optical drive on page 48 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) 58 Chapter 4 Remova l and replacement pro cedures
Remove t he top co ver: 1. Close th e computer . 2. Turn the computer upside d own, with the rear panel toward you. 3. Remove the six Phillips PM2.5×7.0 screws that secure the top cover to the computer. 4. Turn the computer ri ght-side up, with the front toward you. 5. Open the computer as far as po ssible. 6. Disconnec t the caps lock LED bo ard cable (1) from the system board. 7. Release the ZIF conne ctor to which th e TouchPad board cable is connected, and disconnect the cable (2) from on the system board. 8. Disconnec t the TouchP ad on/off butt on board cab le (3) from the system board. Component replacement p rocedures 59
9. Remove the six Phillip s PM2.5×7. 0 screws (1) and the two Phillips PM2.0×4.0 screws (2) that secure the top cover to the computer. 10. Lift the back edge of the top cover (1) , and swing it up and forward until all edg es of the top cover are disengaged fro m the base enclosure. 11. Release the ZIF connector to which the fingerprint reader bo ard cable is attached and discon nect the cable (2) from the connecto r. 60 Chapter 4 Remova l and replacement pro cedures
12. Remove the top cover. Reverse this procedure to install the top cover. Fingerprint reader board Description Spare part number Fingerprint reader board dv3000 ( includes fingerprint reader boar d bracket) 468831-001 Fingerprint reader board dv3500 ( includes fingerprint reader boar d bracket) 50 2464-001 Before removi ng the fingerp rint re ader board, follo w these steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the following compon ents: a. Hard driv e (see Hard driv e on page 51 ) b. Optical drive (see Optical drive on page 48 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) Remove the fingerprint rea der board: 1. Turn the top cover upside down, with the front toward you. 2. Release the ZIF co nnector to which the fin gerprin t reader board cable is attached and d isconnect the cable (1) from the connector. Component replacement p rocedures 61
3. Remove the three Phillip s PM2.0×3.0 screws (2) that secure the fingerprint read er board and bracket to the top cover. 4. Remove the fingerprint read er board bracket (3) from the top cover. 5. Remove the fingerprint read er board (4) fr om the top cove r. Reverse the abo ve procedure to install the fi ngerprint reader boa rd. 62 Chapter 4 Remova l and replacement pro cedures
Display assembly Description Spare part number 13.3-inch, WXGA BrightView display assembly for use in dv3000 mod els (includes webcam/ microphone module, w ebcam/microphone module ca ble, 2 microphones, and 3 wirele ss antenna transceivers and cables) 468806-001 13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LCD display (includes webcam/microphone mod ule, webcam/m icrophone module cable, 2 micr ophones, and 3 wireless antenna transc eivers and cables) 496107-001 13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LED display (includes webcam/microphone mod ule, webcam/m icrophone module cable, 2 micr ophones, and 3 wireless antenna transc eivers and cables) 496108-001 Before removi ng the displa y assembly, follow these steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Disconnect the wireless antenna cables from the WLAN mod ule (see WLAN module on page 45 ). 6. Remove the following compon ents: a. Keyboard (see Keyboard on page 54 ) b. Switch cover (see Switch cover on page 57 ) c. Top cover (see Top cover on page 58 ) Remove the display assembly: 1. Close th e computer . 2. Turn the computer upside d own, with the rear panel toward you. 3. Remove the two Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. Component replacement p rocedures 63
4. Remove the WLAN antenna cables from the channel (2) located between the wireless module compartment and th e memory module compar tment. 5. Turn the computer right-side up, with th e rear panel toward you. 6. Open the comp uter as far as po ssible. 7. Disconnect the display panel cable (1) from the system board and remove the cable from the cavity between the system board and the display left hinge. 8. Disconnect the webca m/microphone module cab le (2) from the system board. 9. Remove the WLAN antenna cables (3) from the clips and routing channel built into the top cove r. CAUTION : Support the display as sembly when removing th e following screws. Failure to support the display assembly can resu lt in damag e to the displa y assembly and other compute r components. 10. Remove the two Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. 64 Chapter 4 Remova l and replacement pro cedures
11. Remove the display assembly (2) . 12. If it is necessary to replace any of the displa y assembly internal comp onents, remove the two rubb er screw covers (1) on the display be zel bottom ed ge. The rubber screw covers a re included in the Display Rubber Kit, spare part n umber 468802- 001 for dv30 00 models, 50 0966-001 f or dv3500 models with an LCD display, an d 502460-001 for dv3 500 models with an LED display. 13. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the disp lay assembly. 14. Flex the inside edges of the left and rig ht sides (1) and the top and bottom edges (2) of the display bezel until the bezel disengages fro m the display en closure. Component replacement p rocedures 65
15. Remove the display bezel (3) . The display bezel is available using spare part n umber 468797-001 on dv3000 models, 5 00953-001 on dv3500 mode ls with an LCD disp lay, and 500954-001 on dv3500 models with an L ED display. 16. If it is necessary to replace the webcam/microphone module, release the mod ule (1) as far as the webcam/microphone modul e allows. 17. Disconnect the webcam/microphone module cable from the module (2) . 18. Remove the webcam/microphone modu le. The webcam/microphon e module is available using spare part number 46 8804-001 for dv30 00 models, 500967-001 for dv3500 model s. 19. If it is necessary to replace the di splay inverter, rele ase the inverter (1) as far as the display panel cable and the b acklight cable will allo w. 66 Chapter 4 Remova l and replacement pro cedures
20. Di sconnect the dis play panel cable (2) and the backlight cable (3) from the display inverter. 21. Remove the invert er. The display inverter is av ailable using spare part n umber 468798 -001 for dv3000 models, 50095 7-001 for dv3500 model s. 22. If it is necessary to replace the display panel, disco nnect the di splay logo LED b oard cable (1) from the display pane l cable. 23. Remove the six Phillip s PM2.5×5.0 screws (2) that secure the pa nel to the display en closure. 24. Remove the display panel (3) from the disp lay enclosure. The display panel is availa ble using the spare part number 468 796-001 for dv300 0 models , 49610 5-001 for dv3500 mo dels with an LCD display, and 4961 06-001 for dv3500 models with an LE D display. 25. If it is necessary to replace the display hi nges, remove the three Phillips PM2.0×3.0 screws (1) that secure each hinge to the display p anel. Component replacement p rocedures 67
26. Remove the display hinges (2) from the display pan el. The display hinges are availabl e using spare part number 468799 -001 for dv3000 mod els, 500959-001 for dv 3500 models with an L CD display, 500960-001 for dv 3500 models with an LED display. 27. If it is necessar y to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×4.0 screw (1) that secures the left tra nsceiver to the display enclo sure. 28. Detach the wireless antenna transceivers (2) from the display enclosure. 29. Remove the wireless antenna cables from th e clips (3) built into the display enclosure . 30. Remove the wireless antenna transceive rs and cables from the display e nclosure. The wireless antenna transceiver s and cables a re available in the Display Cable Kit, spare part numb er 468800-001 for dv3000 models, 50 0961-001 for dv 3500 mo dels with an LCD display, 500962-001 for dv3500 models with an LED display. 68 Chapter 4 Remova l and replacement pro cedures
31. If it is ne cessary to repl ace the webcam/ microphone modu le cable, remove th e cable from the display enclosure. The we bcam/microphone modu le cable is available using spare part numbe r 468805-001. NOTE: The webcam/microphone module cable is attach ed to the display enclosure with do uble- sided tape. Reverse this procedure to reassemble and install the display assemb ly. Component replacement p rocedures 69
System board NOTE: All system board spare part kits in clude rep lacement thermal material. Description Spare part number System board for use only in dv3000 models (i nclu des replacement thermal material and power connector cable) 468499-001 System board for use only in dv3500 models (i nclu des replacement thermal material and power connector cable) 496097-001 Before removing the system board, follow these steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). 5. Remove the following comp onents: a. Optical drive (see Optical drive on page 48 ) b. Hard drive (see Hard drive on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) When replacing the system board, be sure that the following components are r emove d from the defective system board and installed on the replac ement system board: ● WLAN module (see WLAN module on page 45 ) ● Memory modules (see Memory module on page 49 ) ● RTC batt ery ( see RTC battery on page 77 ) ● Modem module (see Modem module on page 79 ) ● Heat sink (see Heat sink on page 80 ) ● Processor (see Processor on page 82 ) ● Fan (see Fan on page 84 ) 70 Chapter 4 Remova l and replacement pro cedures
Remove the system board : 1. Disconnec t the speaker ca ble (1) and the Bluetooth mod ule cable (2) from the system board. 2. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base enclosure. 3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the power connector to the base enclosure. 4. Remove the power connector (3) and the RJ11 jack (4) from the clips in the base enclo sure. 5. Flex the righ t side of the base en closure (1) above the USB port and RJ45 jack. Component replacement p rocedures 71
6. Use the optical drive co nnector (2) to lift right side of the system board (3) until the USB p ort and RJ45 jack are clear of the ba se enclosure. 7. Flex the left side of the ba se enclosure (1) above the external monitor po rt. 8. Lift back edge of the system board (2) until the external monitor port is clear of the base enclosure. 9. Flex the left side of the ba se enclosure (1) above the eSATA connector a nd HDMI connector. 10. Lift the back edge of the system board (2) until the eSATA connector and HDMI connector are clear of the base enclosure. 72 Chapter 4 Remova l and replacement pro cedures
11. Remove the system board by pulling it away from the base enclosure at an angle. Reverse the preceding procedure to install the syst em board. Component replacement p rocedures 73
Speakers Description Spare part number Speakers 468828-001 Before removing the speakers, follow these step s: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). 5. Remove the following comp onents: a. Optical drive (see Optical drive on page 48 ) b. Hard drive (see Hard drive on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) g. System board (s ee System board on pa ge 70 ) Remove the speakers:  Remove the speakers from the base encl osure. Reverse this proc edure to install the sp eakers. 74 Chapter 4 Remova l and replacement pro cedures
Bluetooth module NOTE: The Bluetooth module sp are part kit does not in clude a Bluetooth mod ule cable. The Bluetooth module cable is included in th e Cable Kit, spare part number 468827-001 fo r dv3000 models, 502463-001 for dv35 00 models. Description Spare part number Bluetooth module (incl udes double-sided tape) 398393-002 Before removi ng the Bluetooth mo dule, follow these steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the following compon ents: a. Optical drive (see Optical drive on page 48 ) b. Hard driv e (see Hard driv e on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) g. System board (see System board on pa ge 70 ) Remove the Blueto oth module: Component replacement p rocedures 75
 Remove the Bluetoo th module from the b ase enclosure. NOTE: Th e Bluetooth module is a ttached to the system board with double-sided ta pe. Reverse this proc edure to install the Bluetooth mo dule. 76 Chapter 4 Remova l and replacement pro cedures
RTC battery NOTE: Removing the RTC ba ttery and leaving it uninstalled for 5 o r more minutes causes al l passwords and CMO S settings to be cle ared. Description Spare part number RTC battery (includes double-sided tap e) 468824-001 Before removi ng the RTC batte ry, follow these steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the following compon ents: a. Optical drive (see Optical drive on page 48 ) b. Hard driv e (see Hard driv e on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) g. System board (see System board on pa ge 70 ) Remove the RTC battery: 1. Turn the system board upside down, wi th the batt ery connector toward you. 2. Disconnec t the RTC batte ry cable (1) from the system board. Component replacement p rocedures 77
3. Remove the RTC bat tery (2) . NOTE: The RTC battery is attached to the system board with double-sided tape. Reverse this proc edure to in stall the RTC b attery. 78 Chapter 4 Remova l and replacement pro cedures
Modem module NOTE: The modem modu le spare part kits do not in clude a modem modu le cable. The mo dem module cable is included in the Cable Kit, sp are part nu mbe r 468827-001 for dv30 00 models, 502463 -001 for dv3500 models. Description Spare part number For use in dv3000 models in all countries and regions except Australia and New Zealand 468825-001 For use only in dv3000 models in Australia and New Zealand 468825-011 For use in dv3500 models in all countries and regions except Australia and New Zealand 461749-001 For use only in dv3500 models in Australia and New Zealand 461749-011 Before removi ng the mode m module, follow the se steps: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the following compon ents: a. Optical drive (see Optical drive on page 48 ) b. Hard driv e (see Hard driv e on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) g. System board (see System board on pa ge 70 ) Remove the mo dem module: 1. Turn the system board upside down, wi th the batt ery connector toward you. 2. Remove the modem module cable (1) from the clips (2) built into the system board. NOTE: The mod em module ca ble is included in th e Cable Kit, spare part nu mber 468827-0 01 for dv3000 mod els, 502463-001 for dv3500 mo dels. 3. Remove th e two Phillips PM2. 5×4.0 screw s (3) that secure the modem mo dule to the system board. Component replacement p rocedures 79
4. Lift the modem module (4) straight up to disconnect it from the system board. 5. Remove the modem module. Reverse the abo ve procedure to i nstall the modem module. Heat sink Description Spare part number Heat sink for use in dv3000 m odels (includes heat sink retent ion clip and replacement thermal material) 468829-001 Heat sink for use in dv3500 m odels (includes heat sink retent ion clip and replacement thermal material) 501015-001 Before removing the hea t sink, follow these steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). 5. Remove the following comp onents: a. Optical drive (see Optical drive on page 48 ) b. Hard drive (see Hard drive on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) 80 Chapter 4 Remova l and replacement pro cedures
f. Display assembly (see Display assembly on page 63 ) g. System board (see System board on pa ge 70 ) Remove the heat sink: 1. Turn the system board upside down, wi th the batt ery connector toward you. 2. Loosen the two Phillips PM 2.0×5.0 captive screws (1) that secure the heat sink to the system board 3. Lift the right side of the heat sink retention clip (2) until it rests at an angle. 4. Remove the heat sink retentio n clip (3) by sliding it to the right. NOTE: Due to the ad hesive quality of the thermal material located between the heat sink a nd system board components, it may be necessary to mo ve the heat sink from side to side to detach the assembly. 5. Remove the heat sink. NOTE: The thermal material must be th oroughly cl eaned from the surfaces of the heat sink (1) and (2) , the processer (3) , and th e graphics chip (4) each time the heat sin k is removed. Thermal pa ds and thermal paste must be installed on all surface s befo re the heat sink is reinstalled. Therma l pads and thermal paste are inc luded with all heat sink , system board, an d processor spare part kits. Component replacement p rocedures 81
Reverse this proc edure to in stall the hea t sink. Processor NOTE: All processor spare pa rt kits include replacemen t thermal material. Description Spare part number Processors for use in dv3000 models: Intel Core2 Duo T9500 2.60-GHz proce ssor (6-MB L2 cache, 800-MH z FSB) 459609-0 01 Intel Core2 Duo T9300 2.50-GHz proce ssor (6-MB L2 cache, 800-MH z FSB) 459608-0 01 Intel Core2 Duo T8300 2.40-GHz proce ssor (3-MB L2 cache, 800-MH z FSB) 459607-0 01 Intel Core2 Duo T8100 2.10-GHz proce ssor (3-MB L2 cache, 800-MH z FSB) 459606-0 01 Intel Core2 Duo T5850 2.16-GHz proce ssor (2-MB of L2 cache, 667- MHz FSB) 482351-001 Intel Core2 Duo T5550 1.83-GHz proce ssor (2-MB of L2 cache, 667- MHz FSB) 458247-001 Pentium Dual Core T2390 1.86-GHz processor (1-MB of L2 cache, 533-MHz FSB) 492593-001 Processors for use in dv3500 models: Intel Core2 Duo T9400 2.53-GHz proce ssor (6-MB L2 cache, 1066- MHz FSB) 496098-001 Intel Core2 Duo P8600 2.40-GHz processor ( 3-MB L2 cache, 1066-MHz FSB) 496099-001 Intel Core2 Duo P8400 2.26-GHz processor ( 3-MB L2 cache, 1066-MHz FSB) 496100-001 Intel Core2 Duo T7350 2.00-GHz proce ssor (3-MB L2 cache, 1066- MHz FSB) 501017-001 Intel Core2 Duo T5900 2.20-GHz proce ssor (2-MB L2 cache, 800-MH z FSB) 496103-0 01 Intel Core2 Duo T5800 2.00-GHz proce ssor (2-MB L2 cache, 800-MH z FSB) 496102-0 01 Intel Core2 Duo T3200 2.00-GHz proce ssor (1-MB L2 cache, 800-MH z FSB) 4961 04-001 82 Chapter 4 Remova l and replacement pro cedures
Before removi ng the proces sor, follow these step s: 1. Shut down the compute r. If you are u nsure whether the comput er is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec t all external de vices connected t o the compute r. 3. Disconnec t the power from the comp uter by first unplugging the power cord from th e AC outlet and then unpluggin g the AC adapter from th e computer. 4. Remove the batter y (see Battery on page 43 ). 5. Remove the following compon ents: a. Optical drive (see Optical drive on page 48 ) b. Hard driv e (see Hard driv e on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) g. System board (see System board on pa ge 70 ) h. Heat sink (see Heat sink on page 80 ) Remove the processo r: 1. Turn the processor locking screw (1) one-half turn counterclockwise un til you hear a click. 2. Lift the processor (2) straight up and remove it. NOTE: When yo u install the proc essor, the gold tria ngle (3) on the proce ssor must be align ed with the triangle icon (4) embossed on the processor slo t. Reverse this procedure to install the processor. Component replacement p rocedures 83
Fan Description Spare part number Fan 468830-001 NOTE: To properl y ventilate the computer, allow at lea s t a 7.6-cm (3-inch) clearance o n the left sid e of the computer. The comp uter uses an electric fan for ven tilation. The fan is co ntrolled by a temperature sensor and is design ed to turn on a utomatically when h igh temperatu re conditions exist . These conditions are affecte d by high external tem peratur es, system power consumption, po wer management/ battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill loca ted on the left side of the computer. Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure wheth er the compu ter is off or in Hiberna tion, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to th e computer. 3. Disconnect the power from the computer by first un plug ging the power cord from the AC outlet and then unplu gging the AC ad apter from the computer. 4. Remove the battery (see Battery on page 43 ). 5. Remove the following comp onents: a. Optical drive (see Optical drive on page 48 ) b. Hard drive (see Hard drive on page 51 ) c. Keyboard (see Keyboard on page 54 ) d. Switch cover (see Switch cover on page 57 ) e. Top cover (see Top cover on page 58 ) f. Display assembly (see Display assembly on page 63 ) g. System board (s ee System board on pa ge 70 ) h. Heat sink (see Heat sink on page 80 ) Remove the fa n: 1. Disconnect the fan cable (1) from the system board. 2. Remove the two Phillip s PM2.0×4.0 screws (2) that secure the fan to the system board. 84 Chapter 4 Remova l and replacement pro cedures
3. Remove the fan (3) . Reverse this procedure to install the fan. Component replacement p rocedures 85
5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based in formation and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (sel ect models only) can not be used to access the Setu p Utility. The utility reports information about the computer and provides settings for startup, secu rity, and other preferen ces. To start the Setup Utility:  Open the Setup Utility by turning on or re starting the comput er. While the “Press the ESC key for Startup Menu ” message is displayed in the lowe r-left corner of the screen, press f10 . – or – 1. Open the Setup Utility by turning on or re starting the computer. While the “Press the ESC key for Startup Menu ” message is displayed in the lowe r-left corner of the screen, press esc . 2. When the Startup Menu is displayed, press f10 . 86 Chapter 5 Setup Utility
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begi n at step 1. If the Setu p Utility is already run ning, begin at step 2. 1. Open the Setup Utility by turni ng on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displa yed in the lower-left corner of the screen, press f10 . – or – Open the Setup Utility by turni ng on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displa yed in the lower-left corner of the screen, press esc . When the Startup Menu is di splayed, press f10 . 2. Use the arrow keys to select System Configuration > Language , and then press enter. 3. Use the arrow keys to select a langua ge, and then press en ter . 4. When a confirmation promp t with your l anguage se lected is displayed, press enter . 5. To save your change and exit the Setup Utility, use the a rrow keys to select Exit > Exi t Saving Changes , and then press enter . Your change goes in to effect immediat ely. Navigating and selectin g in the Setup Utility Because the Se tup Utility is not Windows bas ed, it does not support th e TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an ite m in a list or to toggle a field, for examp le an Enable/Disable field, use either the arrow keys or f5 or f6 . ● To select an item, press enter . ● To close a text b ox or return to the menu display, press es c . ● To display additional navigation a nd selection in formation while the Setup Utility is op en, press f1 . Using the Setup Utility 87
Displaying system information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. Open the Setup Utility by turning on or re starting the computer. While the “Press the ESC key for Startup Menu ” message is displayed in the lowe r-left corner of the screen, press f10 . – or – Open the Setup Utility by turning on or re starting the comput er. While the “Press the ESC key for Startup Menu ” message is displayed in the lowe r-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 . 2. Select the Main menu. System information such as the system time and date, and identification information about the compute r is displayed. 3. To exit the Setup Utility without cha nging any settings, use the arrow ke ys to select Exit > Exit Discarding Changes , and then press enter . Restoring default settin gs in the Setup Utility The following p rocedure explai ns how to restore the Setup Utility default setting s. If the Se tup Utility is not already running, begin at step 1. If the Setup Ut ility is already ru nning, begin at step 2. 1. Open the Setup Utility by turning on or re starting the computer. While the “Press the ESC key for Startup Menu ” message is displayed in the lowe r-left corner of the screen, press f10 . – or – Open the Setup Utility by turning on or re starting the comput er. While the “Press the ESC key for Startup Menu ” message is displayed in the lowe r-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 . 2. Use the arrow keys to select Exit > Load Setup Defa ults , and then press enter . 3. When the Setup Confirmati on is displa yed, press enter . 4. To save your chan ge and exi t the Setu p Utility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . The Setup Utilit y default sett ings go into ef fect when th e computer restarts. NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. Exiting the Setup Utility You can exit the Setu p Utility wi th or wit hout saving changes. ● To exit the Setup Ut ility and save you r changes from th e current sess ion: If the Setup Utility menus are not visible, press esc to return to the menu display . Then use the arrow keys to select Exit > Exit Saving Changes , and then press enter . ● To exit the Setup Utility without saving your change s from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display . Then use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . 88 Chapter 5 Setup Utility
After either choice, the computer restarts in Windows. Setup Utility menus The menu tables in this sec tion provid e an overview of Setup Utility op tions. NOTE: Some of the Setup Utility menu items listed in this chapte r may not be supp orted by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the pr ocessor, memory size, system BIOS, and keyboard controll er version (selec t mod els only). Security menu Select To do this Administrator password Enter, change, or delete an a dministrator password. Power-On Password Enter, change, or delete a power-on passwor d. System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacit ive button tapping sound. Virtualization Technology Enable/disable the processor Virtualization Technology. Processor C4 State (select models only) Enable/disable the processor C4 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode. Card Reader/1394 Power Saving ( select models only) Enable/disable Card Reader/1394 Power Saving . Setup Utility menus 89
Select To do this Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● f9 and f10 Delay (sec.) ― Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot ― Enable/disable boot from CD-ROM. ● Floppy boot ― Enable/disable boot from d iskette. ● Internal Network Adapter boot ― Enable/disable boot from Internal Network Adapter. ● Boot Order ― Set the boot order for: ◦ USB Floppy ◦ Intern al CD /DVD RO M Dri ve ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test . Secondary Hard Disk Se lf Test (select models only) Run a comprehensive self-test on a secondary hard drive . Memory Test Run a diagnostic test on the system memory. 90 Chapter 5 Setup Utility
6 Specifications Computer specifications Metric U.S. Dimensions Length 22.80 cm 8.98 in Width 32.00 cm 12 .60 in Height (front to rear) 3.17 to 3.82 cm 1.25 to 1.50 in Weight (with optical drive, hard drive, and battery) 2.23 kg 4.92 lbs Input power Operating voltage 18.5 V dc —19.0 V dc Operating current 3.5 A or 4.74 A Temperature Operating (not writing to optical disc) 0°C to 35°C 32 °F to 95°F Operating (writing to optical disc) 5°C to 35°C 41 °F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitud e (unpress urized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibratio n Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Computer specifications 91
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specif y thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 13.3-inch, WXGA, BrightView display specifications Metric U.S. Dimensions Height 18.0 cm 7.1 in Width 28.7 cm 11.3 in Diagonal 33.9 cm 13.4 in Number of colors Up to 16.8 million Contrast ratio 250:1 ( typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm Format 1280 × 800 Configuration RGB vertical str ipe Backlight Edge lit Character display 80 × 25 Total power cons umption 4.0 W Viewing angle /-40° horizontal, 120/-40° ver tical (typical) 92 Chapter 6 Specifications
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 102 g 102 g 102 g 102 g Interface type SATA SATA SATA SA TA Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical read, including setting) Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 645,126,482 500,586,425 31 2,581,808 237,937,274 Disk rotational speed 5400 rpm Operating temperature 5°C to 55°C (41°F to 131° F) NOTE: Certain restrictions and excl usions apply. Consult technical support for details. *1 GB = 1 billion bytes when referring to hard drive storage c apacity. Accessible capacity is le ss. Actual drive specifications may differ slightly. Hard drive specifications 93
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Read: CD-DA, CD (E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-R OM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD - EXTRA, Portfolio, CD-R, CD-R W), CD-R, CD-RW, DVD-ROM (DVD-5, DVD -9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM Write: CD-R and CD-RW DVD R, DVD RW, DVD-R , DVD-RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10,80 0 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode 94 Chapter 6 Specifications
DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD (E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD - EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD -9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R and CD-RW Access time CD DVD Random < 110 ms < 130 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 3,600 KB/sec 24X CD-R 3,600 KB/sec 24X CD-RW 3,600 KB/sec Transfer mode Multiword DMA mode 2 DVD/CD-RW Combo Driv e specifications 95
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controll er DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DM A 1, 2, or 5. System memory map specifications Size Memory address System f unction 640 KB 0000 0000-0009FFFF Base memory 128 KB 000A00 00-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C 8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFF FF U nused 64 KB FFFF0000-FFFF FFFF Sy stem BIOS 96 Chapter 6 Specifications
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Na tural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host C ontroller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller— 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHC I controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethern et Controller IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio poss ible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. System interrupt specifications 97
System I/O address specifications I/O address (hex) System function (shipping config uration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for CPU 040 - 05F Counter/timer registers 044 - 05F Unused 060 Keyboard controller 061 Port B 062 - 063 Unused 064 Keyboard controller 065 - 06F Unused 070 - 071 NMI enable/RTC 072 - 07F Unused 080 - 08F DMA page registers 090 - 091 Unused 092 Port A 093 - 09F Unused 0A0 - 0A1 Interrupt co ntroller no. 2 I/O Address (hex) System function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primary fixed disk controller 1F8 - 200 Unused 201 JoyStick (decoded in ESS1688) 202 - 21F Unused 98 Chapter 6 Specifications
I/O address (hex) System function (shipping configurat ion) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Un used 2A0 - 2A7 Un used 2A8 - 2E7 Un used 2E8 - 2EF Reserved ser ial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3A F Unuse d 3B0 - 3BB VGA 3BC - 3B F Reserve d (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC C ard controller in CPU 3E2 - 3E3 Un used 3E8 - 3EF Internal modem 3F0 - 3F7 “A” diskette controller 3F8 - 3FF Serial port (COM1/default) CF8 - CFB PCI configuration index register (PCIDIVO-1) CFC - CFF PCI configuration data register (PCIDIVO-1) System I/O ad dress specifica tions 99
7 Screw listing This section provid es specification an d reference information for the screws and screw locks use d in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 468822-0 01 for dv3000 models, 502462-00 1 for dv3500 models, and the Display Screw Kit, spare part number 468 803-001 for use in dv30 00 models, 5009 58-001 for use in dv3500 models with an LCD display, and 502 364-001 for models with an LED display. Phillips PM3.0×4.0 screw Color Quantity Lengt h Thread Head diameter Silver 4 4 .0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard dr ive br acket to the hard drive 100 Chapter 7 Screw listing
Phillips PM2.5×6.0 captive screw Color Qua ntity Length Threa d Head diameter Black 5 6.0 mm 2.5 mm 5.0 mm Where used : (1) One captive screw (secured by a C-clip) that secures the WLAN compartment cover to the computer (2) Two captive s crews (secured by C-c lips) that se cure the memory module compartment cover to the computer (3) Two captive screws (secured by C- clips) that secure the hard drive bay cover to the com puter Phillips PM2.5×6.0 captive screw 101
Black Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4 4.0 mm 2.0 m m 4.5 mm Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the mode m module to the computer 102 Chapter 7 Screw listing
Phillips PM2.5×11.0 captive screw Color Qua ntity Length Threa d Head diameter Black 1 11.0 mm 2.5 mm 5.0 mm Where used : One captive screw (secured in the ha rd driv e bracket hou sing) that secures the hard drive to the computer Phillips PM2.5×11.0 captive screw 103
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 10 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the switch cover to the computer Where used: 2 screws that secure the to p cover to the ba se enclosure 104 Chapter 7 Screw listing
Where used : 2 screws that se cure the power co nnector bracke t to the base enclosure Where used : 2 screws that secure the fan to the base enclosure Phillips PM2.0×4.0 screw 105
Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 22 7.0 mm 2.5 mm 5.0 mm Where used: (1) Four screws that secure t he keyboard to the computer (2) Two screws that secure the switch cover to the computer 106 Chapter 7 Screw listing
Where used : (1) Six screws that secure the to p cover to th e base enclos ure (2) Two screws that secure the displa y assembly to the base encl osure Where used : 6 screws that secure the top cover to the base en closure Where used : Two screws that secure the displa y assembly to the base enclosure Phillips PM2.5×7.0 screw 107
Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Black 10 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displ ay bezel to the disp lay enclosure Where used: 6 screws that secure the displ a y panel to the display enclosure 108 Chapter 7 Screw listing
Where used : 2 screws that secure the system board to the base enclosure Phillips PM2.5×5.0 screw 109
Phillips PM2.0×3.0 captive screw Color Quantity Length Thread Head diameter Silver 9 3 .0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the fingerprint r eader board and bracke t to the top cover Where used: 6 screws that secure the displ ay hinges to the display panel 110 Chapter 7 Screw listing
Silver Phillips PM2.5×4.0 screw Color Qua ntity Length Threa d Head diameter Silver 1 5.0 mm 2.5 mm 5.0 mm Where used : One screw that secures the le ft wireless ante nna transceiver to th e display enclosure Silver Phillips PM2.5×4.0 screw 111
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 2 5.0 mm 2.0 m m 5.0 mm Where used: 2 captive screws (secur ed by C-clips) t hat se cure the heat sink retention clip to the heat sink 112 Chapter 7 Screw listing
8 Backup and recovery Recovering system information Recovery after a system failure is as complete as your most curren t backup. HP reco mmends that you create recovery discs immediately after software setup. As you add ne w software and data files, yo u should continue to back up your system on a reg ular basis to main tain a reasonably current backup. Tools provided b y the operating system and HP Reco very Manager software are d esigned to help you with the following tasks for safeguarding your informat ion and restoring it in case of a system f ailure: ● Creating a set of recovery discs (Recovery Ma nager software feature) . Recovery discs are used to start up (boot) your computer and restore the op erating system an d software programs to factory settings in case of system failure or instability. ● Backing up your information regula rly to protect your important system files. ● Creating system restore points (operating sys tem feature). System res tore points allow you to reverse undesira ble changes to your comp uter by re storing the computer to an earlier state. ● Recovering a program or d river (Recovery Ma nager software feature ). This feature helps you reinstall a program or driver without performing a full system recovery. ● Performing a full system reco very (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you ex perience system failure or instabilit y. Recovery Manager works from a dedicated recovery partitio n (select models only) on the hard drive or from recovery discs you create. Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. C reate these discs after setting up the computer for the first time. NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of rec overy discs. Recovering system information 113
Note the following guidelines before creating recovery discs: ● You will need hi gh-quality DVD-R , double-layer D VD-R, DVD R, double-layer DVD R, BD-R (writable Blu-ray), or CD-R discs. All these di scs are purchased separate ly. DVDs and BDs have a much higher capacity than CDs. If you use CD s, up to 20 discs may be required, whereas only a few DVDs or BDs are require d. NOTE: Read-write discs, such as CD-RW, DVD± RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatib le with the Recovery Manager software. ● The computer must be connected to AC power during this p rocess. ● Only one set of recovery discs can be created per computer. ● Number each disc befo re inserting it into the computer optica l drive. ● If necessary, you can exit the pr ogram before you have finished creating th e recovery discs. The next time you open Recove ry Manager, you wi ll be prompted to continue the disc creatio n process. To create a set of recovery discs: 1. Select Start > All Programs > Reco very Mana ger > Recov ery Manage r. Recovery Manager opens. 2. Click Advanced Op tions . NOTE: If you are operating the computer on battery power, you will be pr ompted to connect to AC power before you can go to the next step. 3. Click Recovery di sc crea tion , and then click Next . 4. Follow the on-scree n instructions. Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information pe riodically. ● Before the computer is repaired or restored ● Before you add or modify ha rdware or software 114 Chapter 8 Backup an d recovery
Backup suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system resto re points using th e Windows® System Restore feature, and perio dically copy them to disc. ● Store personal files i n the Documents folde r and back up this folder peri odically. ● Back up templates stored in their a ssociated prog rams. ● Save customized settings in a window, toolbar, o r me nu bar by taking a screen shot of your settin gs. The screen shot can be a time-saver if you have to reset your preferences. To copy the screen an d paste it into a word-processing d ocument, follow these steps: a. Display the screen. b. Copy the sc reen: To copy only th e active wind ow, press alt fn pr t sc . To copy the entire scree n, press fn prt sc . c. Open a word-p rocessing docume nt, and then select Edit > Paste . Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point i n time. You can then re cover back to that point if you wa nt to reverse sub sequent changes ma de to your system. NOTE: Recovering to an earlier resto re point does not a ffect data files saved or e-mails created since the last restore point. You also can create additional restore points to pr ovide increased protection f or your system files and settings. When to create restore points ● Before you add or extensively mo dify software or hardwa re ● Periodically, whenever the system is performi ng optimally NOTE: If you revert to a restore po int and then chan ge your mind, yo u can reverse the re storation. Create a system restore po int 1. Select Start > Control Panel > System and Maintenance > System . 2. In the left p ane, click System Protectio n . 3. Click the System Protection tab. 4. Under Automatic restore points , select the d isk for which you want to create a restore point. 5. Click Create . Recovering system information 115
The System Protection window open s. 6. Follow the on-scree n instructions. Restore to a previous date and time To revert to a resto re point (created at a previous date and time), when the computer w as functioning optimally, follo w these steps: 1. Select Start > Control Panel > System an d Maintenance > Syste m . 2. In the left p ane, click System protec tion . 3. Click the System Protection ta b. 4. Click the System Restore button, and then click Next . The System Restore window opens. 5. Follow the on-scree n instructions. Performing a recovery NOTE: You can recover only files that you ha ve previously backed up. HP recommend s that you use HP Recovery Manage r to create an en tire drive backup as so on as you set up yo ur computer. Recovery Manage r software allows you to repair o r restore the system if you experience system failure or instability. Recovery Manager wo rks from recovery discs that you create or from a dedicated recovery partition (select mo dels only) on the hard drive. However , if your comput er includes a so lid-state driv e (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to re cover your operating system and software. NOTE: Windows has its own built-in repair features, such as System Restore and driver ro ll-back capabilities. If you have not already tried these features, try th em before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downlo aded from the manufacturer's Web site or re installed from the disc provided by the manufacturer. Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert th e first r ecovery disc int o the o ptical drive and restart the computer. 3. Follow the on-scree n instructions. Recovering from the dedicated reco ver y partition (select models on ly) NOTE: If your computer includes an SSD, you may not have a recovery partition. You will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. On some models, you can perform a recovery from the pa rtition on the hard dr ive from eithe r the Start button or f11 . This restor es the computer t o it's factory con dition. 116 Chapter 8 Backup an d recovery
To restore the system from the partition, follow these steps: 1. Access Recovery Manager in either of the following ways: ● Select Start > All Programs > Reco very Manage r > Recovery Ma nager. –or– ● Restart the computer an d press f11 while the “Press <F11> for re cov ery” message is displayed on the screen. Then select Re covery Manag er . Recovery Manager opens. 2. Click Advanced Options . 3. Click System recovery , and then click Next . 4. Follow the on-screen instru ctions. Recovering system information 117
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3G r o u n d Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3G r o u n d 118 Chapter 9 Conn ector pin assignments
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B cloc k External monito r 119
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6U n u s e d RJ-45 (network) Pin Signal 1 Transmit 2 Transmit - 3 Receive 4 Unused 5 Unused 6 Receive - 7 Unused 8U n u s e d 120 Chapter 9 Conn ector pin assignments
Universal Serial Bus Pin Signal 1 5 VDC 2 Data - 3 Data 4 Ground Universal Serial Bus 121
10 Power cord set requirements The wide range input fe ature of the computer permits it to operate fro m any line voltage from 100 to 120 volts AC or from 22 0 to 240 volts AC. The 3-conductor power cord se t included with the computer meets the re quirements for use in the country or region where th e equipment is purchased. Power cord sets for use in othe r countries or r egions must meet the requirements of the country or re gion where the computer is used. Requirements for all countries or regions The requirements listed below are app licable to all coun tries or regions: ● The length of the powe r cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft). ● All power cord sets must be approved by an acceptable ac credited agency responsible for evaluation in the country or region wh ere the power cord set will be used. ● The power cord sets must have a minimum cu rrent capacity of 10 amps and a nomina l voltage rating of 125 or 250 V AC, as required by ea ch country or region’s power system. ● The appliance couple r must meet the mechan ical configu ration of an EN 60 320/IEC 3 20 Standard Sheet C13 connector for mating with the appliance inlet on the back of the co mputer. 122 Chapter 10 Po wer cord set requirements
Requirements for specific countries or regions Country/re gion Accredited agen cy Applicable note numb er Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CC C 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0- mm² conductor size. Power cord set fittin gs (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in t he country or region where it will be used. 2. The flexible cord must b e Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole gr ounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a “ T” mark and registration number in accordan ce with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1. 00-mm² conductor size. Th e wall plug must be a two-pole ground ing type with a Japanese Industrial Standa rd C8303 (7 A, 125 V) configura tion. 4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord se t fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in t he country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75- mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in t he country or region where it will be used. Requirements for specif ic countries or r egions 123
11 Recycling Battery When a battery ha s reached th e end of its useful life, do not disp ose of the battery in general h ousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backli ght contains mercury. Caution mu st be exercised when removing and handling the backlight to avo id damaging this component and ca using exposure to th e mercury. CAUTION: The procedures in this app endix can result in damage to display comp onents. The only components intended fo r recycling purposes are the liquid crystal displa y (LCD) panel and the ba cklight. Careful handling must b e exercised wh en removing these compon ents. NOTE: Materials Disposal . This HP product contains mercury in the backlight in th e display assembly that might require special handling at en d-of-life. Dispos al of mercury may be regulated because of environmental conside rations. For disposal or recyc ling information, contact you r local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org . This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain a ccess to the backlight (1) and the liquid crystal d isplay (LCD) panel (2) . NOTE: The procedures provided in this appendix are general disassembly i nstructions. Specifi c details, such as screw sizes, qu antities, and locations, and component shapes and sizes, can vary from one computer model to another. 124 Chapter 11 Recycling
Perform the following steps to disassemble the disp lay assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edge s (2) of the display bezel until the bezel di sengages from the display assembl y. 3. Remove the display beze l (3) . Display 125
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2) . 5. Remove all screws (1) that secure the displ ay panel a ssembly to the display enclosur e. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display pane l assembly upside down. 8. Remove all screws that secure the dis play panel frame to th e display pane l. 9. Use a sharp-edged too l to cut the tape (1) that secures the side s of the disp lay panel to the display panel frame. 126 Chapter 11 Recycling
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 127
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside do wn. 17. Remove the backlight frame from the d isplay panel. WARNING! The backlight contains mercury. Exe rcise caution when remo ving and handling th e backlight to avoid da maging this componen t and causing e xposure to the mercury. 18. Remove the backlight from the backlight frame. 128 Chapter 11 Recycling
19. Di sconnect the dis play cable (1) from the LCD panel. 20. Remove the screws (2) that secu re the LCD panel to the display rear pane l. 21. Release the LCD panel (3) from th e display re ar panel. 22. Re lease the ta pe (4) that secures the LCD panel to the display rea r panel. 23. Remove the LCD panel. 24. Recycle t he LCD panel and backlight. Display 129
Index Symbols/Numerics 1394 Power Saving 89 A AC adapter light, iden tifying 1 2 AC adapter, spare pa rt number 28, 31 administrator password 89 antenna illustrated 24 removal 68 spare part numbe r 25, 31, 35 antennae 16 applications key, Windows 11 audio, product description 3 audio-in (microphone) jack, identifying 12 audio-in jack, pin assignments 118 audio-out (headphone ) jacks, identifying 12 audio-out jack, pin assignments 118 B backing up customized wi ndow, tool bar, and menu bar settings 115 personal files 115 templates 115 backup 114 backup suggestions 115 base enclosure, spare part number 21, 32, 35 battery removal 43 spare part numbers 21, 32, 34, 43 battery bay, identifying 14 battery light, identifying 8 battery release latches, identifying 14 bays battery 14 hard drive 14 Bluetooth module remov al 75 spare part number 20, 30, 75 boot options 90 boot order 90 button sound 89 buttons media 9 next/fast forward 10 play/pause 10 power 9 previous/rewind 10 stop 10 TouchPad 6 TouchPad on/off 6 volume mute 9 wireless 10 C Cable Kit, spare part number 32, 35 cables, service consideration s 37 caps lock light, identifying 7 Card Reader Pow er Saving 89 changing the Setup Utility language 87 chipset, product description 1 CMOS clearing 41 compartments memory module 14 wireless module 14 components bottom 14 display 15 front 6, 12 left-side 13 right-side 12 top 6 computer feet locations 43 spare part numbe r 43 computer specifications 91 connector p in assignm ents audio-in 11 8 audio-out 118 external monitor 119 headphone 118 microphone 118 modem 120 monitor 119 network 120 RJ-11 120 RJ-45 120 Universal Serial Bus (USB) 121 connector, po wer 12 connectors, service considerations 37 D Diagnostics menu 90 Digital Media Slot, id entifying 13 diskette drive, pr ecautions 37 display assembly removal 63 spare part numbe r 19, 32, 34 spare part numbe rs 63 display bezel illustrated 24 removal 65 spare part numbe r 24, 31, 35, 66 130 Index
Display Cable Kit, spare part number 25, 31, 35, 68 display components illustrated 24 recycling 124 spare part number s 24 display enclosure illustrated 24 spare part number 25, 31, 35 display hing e illustrated 24 remov al 67 spare part number 24, 31, 35, 68 Display Hing e Kit, spar e part number 24, 31, 35 display inverter illustrated 24 spare part number 24, 31, 35 Display Miscellaneous Kit, spare part number 33 display panel illustrated 24 product description 2 remov al 67 spare part number 24, 31, 33, 34, 67 Display Rubb er Kit, sp are part number 25, 31, 35 Display Screw Kit, spare part number 25, 31, 35 display specific ations 92 displaying system information 88 docking support, product description 4 drive light, identifying 8 drives, boot order 90 drives, preventing damage 37 DVD/CD-RW Combo Drive precautions 37 remov al 48 spare part number 22, 27, 32, 48 specifications 95 DVD±RW and CD-R W Combo Drive precautions 37 remov al 48 spare part number 22, 27, 32, 34, 48 specifications 94 E electrostatic discharge 38 eSATA/USB port, identifying 13 esc key, identifying 11 Ethernet, pro duct description 3 exiting the Setup Utility 88 ExpressCard slot bezel 26 ExpressCard slo t, identifying 13 external media cards, product description 3 external monitor port identifying 13 pin assignments 119 F f11 116, 117 fan removal 84 spare part number 21, 33, 84 fan always on 90 feet locations 43 spare part number 43 fingerprint re ader 86 fingerprint reader b oard removal 61 spare part number 33, 61 fingerprint reader, ide ntifying 10 fn key, identifying 11 front components 6 full system recovery 113 function keys, identifying 11 G graphics, product description 1 grounding equip ment and methods 40 H hard drive precaut ions 37 product de scription 2 removal 51 spare part numbers 23, 27, 32, 34, 51 specifications 93 hard drive bay co ver illustrated 26 removing 51 spare part number 52 hard drive bay, identifying 14 Hard Drive Kit, sp are part number 23, 27, 32, 51 hard drive self test 90 HDMI port, identifying 13 headphone (aud io-out) jacks 12 headphone ja ck, pin assignments 118 heat sink remov al 80 spare part number 20, 32, 35, 80 I I/O address specification s 98 infrared lens, identifying 1 2 integrated webcam light, identifying 15 internal microph ones, identifying 15 interrupt specifications 97 inverter remov al 66 spare part number 24, 31, 35, 67 J jacks audio-in (microphone ) 12 audio-out (headphon e) 12 RJ-11 (modem) 12 RJ-45 (network) 12 K keyboard product description 4 remov al 54 spare part number s 19, 32, 34, 54 keyboard backlight LED 34 keypad keys, identifying 11 keys esc 11 fn 11 function 11 keypad 11 Index 131
Windows applications 11 Windows logo 11 L LAN Power Sav ing 89 language support 89 latch, batt ery release 14 latches, optical drive relea se 14 lights battery 8 caps lock 7 drive 8 mute 7 num lock 7 optical drive 1 2 power 7, 12 TouchPad 6 volume down 7 volume mute 7 volume up 7 webcam 15 wireless 7 M Main menu 89 mass storage devices, spare pa rt numbers 27 media ac tivity buttons , identifying 10 media button, identifying 9 memory map specifications 96 memory module product description 2 removal 49 spare part numbers 23, 30, 31, 34, 49 memory module compartment cover illustrated 26 removal 49 spare part numbe r 49 memory module compartment, identifying 14 memory test 90 microphone illustrated 24 product description 3 microphone (audio-in) jack 12 microphone jack pin assignments 118 model name 1 modem jack, pin assignments 120 modem module remov al 79 spare part number s 20, 31, 32, 79 modem, product description 3 monitor port, external 13 monitor port, pin assignments 119 mute button, identifying 9 mute light, identifying 7 N navigating in the Setup Utility 87 network jack, pin assignments 120 next/fast forward button, identifying 10 num lock ligh t, identi fying 7 O operating system, product description 4 optical d rive precautions 37 product description 3 remov al 48 spare part number s 22, 27, 48 specifications 94, 96 Optical Drive Kit, spare part number 22, 28, 32 optical drive light, identifying 12 optical drive release latch, identifying 14 optical drive, iden tifying 12 P packing guideline s 39 password clearing 41 plastic parts 36 Plastics Kit contents 26 spare part number 20, 26, 32, 35 play/pause butto n, identifying 10 pointing devi ce, product description 4 ports eSATA/USB 13 external monitor 13 HDMI 13 product description 3 USB 12, 13 power button, identifyin g 9 power connector, identifying 12 power cord set requirements 122 spare part numbers 28, 30, 33 power lights, identifying 7 power requirements, product description 4 power-on p assword 89 previous/rewin d button, identifying 10 processo r product description 1 removal 82 spare part numbers 21, 31, 33, 35, 82 Processor C4 State 89 product descrip tion audio 3 chipset 1 display panel 2 docking support 4 Ethernet 3 external media car ds 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 modem 3 operating system 4 optical drives 3 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 webcam 3 wireless 3 product name 1 132 Index
R recovering a program or driver 113 recovering from the de dicated recovery partition 116 recovering from the recovery discs 116 recovery discs 113 Recovery Manager 113, 116 recovery partition 113 recovery, system 116 remote contro l, spare p art numbers 28, 31 removal/replacement preliminaries 36 procedures 42 restore points 115 restoring default settings 88 RJ-11 (mod em) jack, identifying 12 RJ-11 jack, pin assignments 120 RJ-45 (net work) jac k, identifying 12 RJ-45 jack, pin assignments 120 RTC batte ry remov al 77 spare part number 20, 32, 77 Rubber Foot Kit, spare part number 21, 32, 35, 43 S Screw Kit contents 100 spare part number 29, 32, 35 screw listing 100 scrolling regions, TouchPad 6 secondary hard drive self te st 90 security cable slot, identifying 13 Security menu 89 security, product description 4 selecting in the Setup Utility 87 serial number 17, 42 service considerations 36 serviceability, product description 4 Setup Utility Diagnostics menu 90 Main menu 89 overview 86 Security menu 89 slots Digital Media 13 ExpressCard 13 memory module 14 security cable 13 solid-state drive (SSD) 116 speakers removal 74 spare part number 21, 32, 74 speakers, identifying 12 specifications computer 91 display 92 DVD/CD-RW Combo Drive 95 DVD±RW and CD-RW Comb o Drive 94 hard drive 93 I/O addresses 98 interrupts 97 memory map 96 optical drive 94, 96 system DMA 96 starting the S etup Utility 86 static-shielding mate rials 40 stop button, identifying 10 supported discs 114 switch cover removal 57 spare part number 19, 32, 35, 57 system board removal 70 spare part number 20, 31, 33 spare part numbers 70 system DMA 96 system failure or instability 113 system information 89 system memory map 96 system recovery 116 system restore points 113, 115 T thermal paste, replacement 81 tools required 36 top cover remov al 58 spare part number 20, 32, 35, 58 TouchPad buttons 6 identifying 6 scrolling regions 6 TouchPad light, id entifying 6 TouchPad on/off bu tton 6 transporting guidelines 39 U Universal Serial Bus (USB) port, pin assignments 121 unknown password 41 USB ports, identifying 12, 13 using system restore 115 using the Setup Utility 87 V vents, identify ing 13, 14 Virtualization T echnology 89 volume down lig ht, identifyin g 7 volume mute button, identifyin g 9 volume mute light, identifying 7 volume scroll zone, identifying 9 volume up light, identifying 7 W webcam, identify ing 15 webcam, product description 3 webcam/micropho ne module remov al 66 spare part number 24, 31, 35, 66 webcam/microphone module cable remov al 69 spare part number 25, 31 Windows application s key, identifying 11 Windows logo key, identifying 11 wireless antenna illustrated 24 remov al 68 spare part number 25, 31, 35 wireless ante nnae 16 wireless button, identifying 10 wireless light, identifying 7 Index 133
wireless module compartment cover illustrated 26 removal 46 spare part numbe r 46 wireless module compartment, identifying 14 wireless, produc t descriptio n 3 WLAN module removal 45 spare part numbers 22, 30, 31, 45 workstation guidelines 39 134 Index