HP Pavilion dv8000 Maintenance And Service Manual

Main tenan ce and Ser vice Gu id e HP P a v ili on d v8 200 Notebook P C HP P a v ili on d v8000 No tebook P C Doc ument P art Number : 40 3 2 4 8-00 2 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi ve information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2005, 2006 He wlett-Packard De velopment Compan y , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. AMD, T urion, Sempron, and combinations thereof, are trademarks of Adv anced Micro De vices, Inc. Bluetooth is a trademark o wned by its proprietor and used b y He wlett-Packard Compan y under license. SD Logo is a trademark of its proprietor . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and S ervi ce Guide HP P av ilion dv8 200 Notebook P C HP P av ilion d v8000 Not ebook P C Second E dition: June 2006 F irst E dition: No v ember 2005 Document P ar t Numb er : 40 3 2 4 8-0 0 2
Maintenance and S ervi ce Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24 2 Troubleshooting 2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2 Selecting from the Security Menu . . . . . . . . . . . . . . 2–3 Selecting from the Diagnostics Menu . . . . . . . . . . . . 2–4 Selecting from the System Configuration Menu. . . . 2–5 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6
i v Maintenance and S ervi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponent s . . . . . . . . . . . . . 3–12 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.7 Miscellaneous (Not Illustrated) . . . . . . . . . . . . . . . . 3–18 3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
Cont en ts Maintenance and S ervi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.7 Mini PCI Communications Modul e . . . . . . . . . . . . 5–15 5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17 5.9 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.11 Keyboard Assembly Frame . . . . . . . . . . . . . . . . . . 5–23 5.12 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43 5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.17 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–57 5.18 Modem Connector Cable . . . . . . . . . . . . . . . . . . . 5–60 5.19 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62 5.20 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64 5.21 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–67 5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–70 5.23 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–72 5.24 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–76
v i Maintenance and S ervi ce Guide Cont en ts 6 Specifications A Screw Listing B Software Update and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index
Maintenance and S ervi ce Guide 1–1 1 Pr oduc t D esc ription The HP Pa vilion dv8200 Notebook PC and HP Pa vilion dv8000 Notebook PC of fer advanced modularity , AMD Mobile T urion™ 64 Mobile T echnology and Mobile AMD Sempron™ processors, and extensi ve multimedia support. HP P av ilion dv8 200 Notebook P C and HP P av ilion d v8000 Noteboo k PC
1–2 Mainte nance and Serv ice Gui de Product D escr ipt ion 1.1 F e a t u r e s ■ The follo wing processors, varying b y computer model: ❏ AMD T urion 64 ML-44 (2.4-GHz) ❏ AMD T urion 64 ML-40 (2.2-GHz) ❏ AMD T urion 64 ML-40 (2.2-GHz) ❏ AMD T urion 64 ML-37 (2.0-GHz) ❏ AMD T urion 64 ML-34 (1.8-GHz) ❏ AMD T urion 64 ML-32 (1.8-GHz) ❏ AMD T urion 64 ML-30 (1.6-GHz) ❏ Mobile AMD Sempron 3300 (2.0-GHz) ❏ Mobile AMD Sempron 3100 (1.8-GHz) ■ 17.0-inch, WSXGA , TFT (1680 × 1050) with BrightV iew or 17.0-inch, WXGA , TFT (1440 × 900) with BrightV iew display , v arying by computer model ■ 120-, 100-, or 80-GB high-capacity hard dri v e, v arying by computer model ■ 256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB ■ Microsoft® W indo ws® XP Home Edition or W indo ws XP Professional, v arying by computer model ■ Full-size W indo ws ke yboard with full-size numeric keypad ■ T ouchPad pointing de vice, including dedicated vertical scroll region ■ Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) netw ork interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11a/b/g WLAN de vice
Product D escr i ption Maintenance and S ervi ce Guide 1–3 ■ Support for one T ype I or T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Support for ExpressCard slot ■ External 65-watt A C adapter with 3-wire po wer cord ■ 8-cell Li-Ion battery ■ Stereo speakers ■ V olume up, v olume mute, and v olume do wn b uttons ■ QuickPlay b uttons ■ Support for the follo wing optical driv es: ❏ D VD±R W and CD-R W Double-Layer Combo Driv e with LightScribe ❏ D VD±R W and CD-R W Double-Layer Combo Driv e ❏ D VD/CD-R W Combo Driv e ■ Connectors: ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Digital Media Slot ❏ Expansion port 2 ❏ ExpressCard slot ❏ External monitor ❏ IEEE 1394 ❏ PC Card ❏ Po wer ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-V ideo-out ❏ Uni versal Serial Bus (USB) v . 2.0 (4 ports)
1–4 Mainte nance and Serv ice Gui de Product D escr ipt ion 1 .2 R eset tin g t he Com pu ter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Enter an incorrect password and press enter . 2. Repeat Step 1 two times. After the third entry of the incorrect password, the computer responds with a “System Disabled” message and provides an ov erride password. 3. Access MS/DOS by clicking Start > All Programs > Accessories > Command Prompt . 4. Enter “unlock6 xxxxx 0, ” where “xxxxx” is the password generated by the computer in Step 2. The computer responds with another system-generated password. This passw ord can be used to reset the computer and clear all CMOS settings.
Product D escr i ption Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting the le vel of performance ■ Battery calibration ■ Lid switch standby/resume ■ Po wer button ■ Adv a nced Conf iguration and Power Management (A CPM) compliance
1–6 Mainte nance and Serv ice Gui de Product D escr ipt ion 1 .4 Ex ternal C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F ront Components
Product D escr i ption Maintenance and S ervi ce Guide 1–7 Ta b l e 1 - 1 Fr ont Components Item Component Function 1P o w e r l i g h t ■ On: Computer is tur ned on. ■ Off: Computer is off or in hiber nation. ■ Blinking: Computer is in standby . 2B a t t e r y l i g h t ■ On: A batter y is charging or is close to full charge capacity . ■ Off: If the computer is plugged into an e xter nal po wer source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an e xter nal po wer source, the light sta ys off until the batter y reaches a low-battery condition. ■ Blinking: A batter y that is the only av ailable po wer sour ce has reached a low-battery condition. When the batter y reaches a critical lo w-batter y condition, the batter y light begins blinking quic kly . 3 Drive light On or blinking: The internal hard dr iv e or an optical drive is being accessed. 4 Speakers Produce stereo sound. 5 Displa y release latch Opens the computer .
1–8 Mainte nance and Serv ice Gui de Product D escr ipt ion The external components on the right side of the computer are sho w n belo w and described in T able 1-2. R ight-Side Co mponents
Product D escr i ption Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 ExpressCard slot Suppor ts an optional ExpressCard. 2A u d i o - o u t (headphone) jack Connects an optional headphone or pow ered stereo speak ers. Also connects the audio function of an audio/video de vice, such as a tele vision or VCR. 3 A udio-in (microphone) jack Connects an optional stereo microphone. 4 USB por ts (2) Connect optional USB de vices. 5 Optical drive Suppor ts an optical disc, such as a CD or D VD .
1–10 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the left side of the computer are sho w n belo w and described in T able 1-3. Left -Side Components Ta b l e 1 - 3 Left-Side Components Item Component Function 1 P ow er connector Connects the A C adapter cab le. 2 Monitor por t Connects an optional V GA monitor or projector . 3 S-Video-out jack Connects the vi deo function of an optional S-Video de vice, such as a tele vision, VCR, or video capture card. 4 RJ-45 (network) jack Connects a network cable (not included).
Product D escr i ption Maintenance and S ervi ce Guide 1–11 5 Expansion por t 2 Connects t he computer to an optional doc king de vice. ✎ The computer has only one expansion port. The term expansion port 2 describes the type of expansion port. 6 USB por ts (2) Connect optional USB de vices. 7 1394 por t (4-pin) Connects an optional 1394a de vice such as a scanner , a digital camera, or a digital camcorder . 8 Digital Media Slot light On: An optional digital card is being accessed. 9 Digital Media Slot Suppor ts the follo wing optional digital cards: SD (Secure Digital) Memor y Card, SD I/O Card, Memor y Stick, Memory Stick Pro , MultiMediaCard, xD-Picture Card, and Smar tMedia. 10 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. 11 PC Card eject button Ejects PC Cards from the PC Card slot. Ta b l e 1 - 3 Left-Side Components (Continued) Item Component Function
1–12 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the rear panel of the computer are sho w n belo w and described in T able 1-4. Re ar P a ne l Co mp o n en t s
Product D escr i ption Maintenance and S ervi ce Guide 1–13 Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . ✎ The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. 2 RJ-11 (modem) jack Connects a modem cab le (not included). 3 Batter y ba y Holds a batter y . 4 Wireless light On: One or mo re inter nal wireless de vices hav e been tur ned on. ✎ To establish a wireless connection, a wireless network must already be set up. 5 V ent Provides airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws or thick rugs or clothing, to bloc k airflow .
1–14 Maintenance and Serv ice Gui de Product D escr ipt ion The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5. St andar d K e yboar d Com ponents
Product D escr i ption Maintenance and S ervi ce Guide 1–15 T able 1-5 Standar d Ke yboard Components Item Component Function 1 f1 to f12 ke ys (12) P e rf or m system and application tasks. When combined with fn , function k eys perf or m additional tasks as hotk eys . 2 caps lock ke y Enables caps loc k and tur ns on the caps loc k light. 3 fn ke y Combines with other ke ys to perform system tasks as hotke ys. F or example , pressing fn f7 decreases screen brightness. 4 Windows logo k ey Displa ys the Microsoft Windows Star t menu. 5W i n d o w s applications ke y Displa ys a shor tcut menu f or items beneath the pointer . 6 Arrow k eys Mov e the cursor around the screen. 7 Numeric ke ypad ke ys (16) Can be used like the ke ys on an external numeric ke ypad. 8 num lock ke y Enables n umeric lock, tur ns on the embedded numeric ke ypad, and tur ns on the num loc k light.
1–16 Maintenance and Serv ice Gui de Product D escr ipt ion The computer top components are sho wn below and described in T able 1-6. T op C omponents T able 1-6 T o p Components Item Component Function 1 Displa y switch Initiates standb y if the displa y is closed when the computer is on. 2 Wireless light On: One or more inter nal wireless de vices hav e been tur ned on. ✎ To establish a wireless connection, a wireless network must already be set up.
Product D escr i ption Maintenance and S ervi ce Guide 1–17 3 Wireless button T ur ns the wireless functionality on or off , but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. 4P o w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in standby . ■ Off: The computer is off or in hiber nation. P ow er button When the computer is ■ Off , press to tur n on the computer . ■ On, press to enter hiber nation. ■ In standby , briefly press to exit standb y . ■ In hiber nation, briefly press to exit hiber nation. If the computer ha s stopped responding and Microsoft® Windows® shutdo wn procedures cannot be used, press and hold the pow er button f or at least 5 seconds to tur n off the computer . 5 V olume down b utton Decreases system v olume. 6 V olume mute bu tton Mute s or restores v olume. 7 V olume up button Increases system v olume. T able 1-6 T op Components (Continued) Item Component Function
1–18 Maintenance and Serv ice Gui de Product D escr ipt ion The Quick Play and Quick Launch b uttons are sho wn belo w and described in T able 1-7. T op C omponents
Product D escr i ption Maintenance and S ervi ce Guide 1–19 T able 1-7 Quic kPla y and Quick Launc h Button Components Item Component Function 1 D VD button Def ault button functions without Quic kPlay software: When the computer is ■ On: Opens the def ault D VD application to star t a D VD in the optical drive . ■ Off: No function. ■ In standby: Resumes from standb y into Windows . ■ In hiber nation: Restores from hiber nation into Window s. Button functions with QuickPla y software: When the computer is ■ On: Opens the def ault D VD application to star t a D VD in the optical drive . ■ Off: Opens QuickPla y to star t a D VD in the optical drive . ■ In standby: Resumes from standb y into Windows . ■ In hiber nation: Restores from hiber nation into Window s.
1–20 Maintenance and Serv ice Gui de Product D escr ipt ion 2 Media Button Def ault button functions without Quic kPla y software: When the computer is ■ On: Opens the musi c application or the Media menu, allo wing you to select a multimedia application. ■ Off: No function. ■ In standby: Resumes from standb y into Windows . ■ In hiber nation: Restores from hiber nation into Window s. Button functions with QuickPla y software: When the computer is ■ On: Opens the musi c application or the Media menu, allo wing you to select a multimedia application. ■ Off: Opens the musi c application or the Media menu, allo wing you to select a multimedia application. ■ In standby: Resumes from standb y into Windows . ■ In hiber nation: Restores from hiber nation into Window s. 3 Quick Launch calculator button Opens the Microsoft Windows calculator . This b utton can also be reassigned to an Inter net or network des tination or to an y software application or data file . ✎ When you press the Quick Launch calculator button, num lock is enabled. T able 1-7 Quic kPla y and Quick Launc h Button Components (Continued) Item Component Function
Product D escr i ption Maintenance and S ervi ce Guide 1–21 The computer T ouchPad components are sho w n belo w and described in T able 1-8. T ouc hP ad Components T able 1-8 T ouchP ad Components Item Component Function 1 Left and right T ouchP ad buttons Function lik e the left and ri ght b uttons on an e xter nal mouse. 2 T ouchP ad Mov es the pointer and selects or activates items on the screen. Can be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king. 3 T ouchP ad ver tical scroll zone Scrolls up or down.
1–2 2 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the bottom of the computer are sho w n belo w and described in T able 1-9. Bot tom Component s Ta b l e 1 - 9 Bottom Components Item Component Function 1 Optical drive Suppor ts an optical disc , such as a C D o r DV D. 2 Labels area Contains the serial number and other inf or mation labels. 3 Batter y release latch Releases a batter y from the batter y ba y . 4 Batter y ba y Holds a batter y .
Product D escr i ption Maintenance and S ervi ce Guide 1–2 3 5 V ents (2) Provide airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillows or thick rugs or clothing, to b lock airflow . 6 Memor y/Mini PCI module compar tment cov er ■ Contains 2 memor y module slots that suppor t replaceable memory modules. The n umber of preinstalled memor y modules v aries by computer model. ■ Holds an optional wireless LAN de vice (select models only). Ä T o pre vent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your computer b y the gov er nmental agency that regulates wireless de vices in your country . If you install an unauthorized de vice and then receiv e a warning message, remov e the device to restore computer functionality . Then contact Customer Care. 7 Hard drive ba y Holds the internal hard dr iv e. Ta b l e 1 - 9 Bottom Components (Continued) Item Component Function
1–2 4 Maintenance and Serv ice Gui de Product D escr ipt ion 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. The system board provides the follo wing device connections: ■ AMD T urion 64 processors ■ AMD Mobile Sempron processors ■ Audio ■ Digital media card ■ Display ■ ExpressCard ■ Hard dri ve ■ K eyboard ■ Memory module ■ Mini Card de vices ■ Mini PCI communications de vices ■ PC Card ■ To u c h P a d Ä CA UTION: T o pr operly ve ntilate the computer , allow at lea st a 7 .6 -cm (3-inc h) clear ance on the left and r ight side s of the comp uter . The computer uses an electric fan for v entilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are af fected by high external temperatures, system po wer consumption, power management/battery conserv ation conf igurations, battery fast char gi ng, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer .
Maintenance and S ervi ce Guide 2–1 2 T r oubl eshooting Å W ARNI NG: Only au thori z ed techni c ians trained b y HP should re pair this equipmen t . All tr oubleshooting and r epair procedur es ar e detailed to allo w only subas sembl y-/module -lev el repair . Becaus e of the comple xity of the indi v idual boar ds and subassembli es, do not attempt to mak e repair s at the componen t lev el or modifi cations to an y printed w ir ing boar d. Im pr oper r epairs can c r eate a safety ha z ard . An y indicati on of component r eplacement or pr inted wir ing board modif icati on may v oid an y war ranty or ex change allo wances . 2. 1 C omp uter Setu p Computer Setup is a system information and customization utility that can be used e ven when the operating system is not working or will not load. This utility includes settings that are not a v ailable in W indo ws. Using C ompu ter Setup Information and settings in Computer Setup are accessed from the File, Security , Diagnostics, or System Configuration menus: 1. T urn on or restart the computer . Press f10 while the F10 = R OM-Based Setup message is displayed in the lo wer-left corner of the screen. ❏ T o change the language, use the cursor control keys to na vigate to the System Conf iguration menu. ❏ T o view na vigation information, press f1 . ❏ T o return to the Computer Setup menu, press esc .
2–2 Mainte nance and Serv ice Gui de T r oubleshooting 2. Select the File , Security , Diagnostics, or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sa ve changes and exit , and then press enter . – or – ❏ Select File > Ignore changes and exit, and then press enter . – or – ❏ Select File > Restore defaults, and then press enter . 4. When you are prompted to conf irm your action, press f10 . Sele c ti ng fr om the F ile Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf o rmation ■ Vie w identification inf or mation about the computer , processor , memor y and cache size , and system ROM. ■ Vie w BIOS re vision, ke yboard controller v ersion, and batter y pack serial number inf ormation.
T r oubleshooting Maintenance and S ervi ce Guide 2–3 Selec ting fr om t he Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete an Setup pass word. P ow er-On P assw ord Enter , change, or delete a po wer-on pass word. P assw ord Options (P assw ord options can be selected only when a pow er-on pass word has been set.) Enable/disab le: ■ Stringent secur ity . ■ Requirement of pass word on restar t. DriveLoc k P asswords Enable/disab le Dr iv eLock; change a Driv eLock user or master pass word. ✎ DriveLock Settings are accessible only when you enter Comput er Setup by turning on (not restarting) the computer. Smar t Card Secur ity Enable/disab le smar t card power-on suppor t. ✎ A setup password must be established to use this feature. TPM Embedded Security Enable/disab le: ■ Embedded security device state . ■ P owe r-on authenti cation suppor t. ■ A utomatic DriveLoc k suppor t. System IDs Estab lish: ■ Notebook asset trac king number . ■ Notebook ownership tags . Disk Sanitizer Estab lish f ast, optimum, or custom settings f or disk sanitizing. *Not applicable to SuperDisk LS-120 driv es.
2–4 Mainte nance and Serv ice Gui de T r oubleshooting Selec ting fr om th e Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Men u Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures. Memor y Check Run a quick co mprehensiv e test on system memor y on the f ollowing categories: ■ W alking 0s ■ W alking 1s ■ High Address line testing ■ Alter nate P atter n testing
T r oubleshooting Maintenance and S ervi ce Guide 2–5 Selec ting from t he S y stem C onfiguration Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the system. De vice Configurations Enable/disab le: ■ Swap Fn / Ctrl k eys . ■ USB legacy suppor t. ■ BIOS DMA data transf ers. ■ F an Alwa ys on while on AC P ower . ■ Data Ex ecution Pre vention. ■ LAN P ow er sav e. Built-In De vice Options Enable/disab le: ■ Embedded WLAN De vice Radio. ■ Embedded Bluetooth De vice Radio. ■ LAN/WLAN Switching. ■ W ake on LAN from Off . P or t Options Enable/disab le: ■ USB P or t. ■ 1394 P or t. ■ CardBus Slot.
2–6 Mainte nance and Serv ice Gui de T r oubleshooting 2.2 T roubl eshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wchar ts Overview Flowchart Description 2.1 “Flowchar t 2.1—Initial T roub l eshooting” 2.2 “Flowchar t 2.2—No P ow er , P ar t 1” 2.3 “Flowchar t 2.3—No P ow er , P ar t 2” 2.4 “Flowchar t 2.4—No P ow er , P ar t 3” 2.5 “Flowchar t 2.5—No P ow er , P ar t 4” 2.6 “Flowchar t 2.6—No Video , P ar t 1” 2.7 “Flowchar t 2.7—No Video , P ar t 2” 2.8 “Flowchar t 2.8—Nonfunctioning Do c king De vice (if applicab le)” 2.9 “Flowchar t 2.9—No Operating System (OS) Loading” 2.10 “Flowchar t 2.10—No OS Loading, Hard Drive , P ar t 1” 2.11 “Flowchar t 2.11—No OS Loading, Hard Drive , P ar t 2” 2.12 “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3” 2.13 “Flowchar t 2.13—No OS Loading, Disk ette Dr iv e” 2.14 “Flowchar t 2.14—No OS Loading, Optical Drive” 2.15 “Flowchar t 2.15—No A udio , P ar t 1” 2.16 “Flowchar t 2.16—No A udio , P ar t 2” 2.17 “Flowchar t 2.17—Nonfunctioning De vice” 2.18 “Flowchar t 2.18—Nonfunctioning K eyboard” 2.19 “Flowchar t 2.19—Nonfunctioning P ointing De vice” 2.20 “Flowchar t 2.20—No Network/Modem Connection”
T r oubleshooting Maintenance and S ervi ce Guide 2–7 Flo wc har t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchar t 2.17—Nonfunc- tioning De vice. ” Go to “Flowchar t 2.2—No P ower , Pa r t 1 . ” Go to “Flowchar t 2.6—No Video , Pa r t 1 . ” All drives working? Y Y Y Y Y Y Y Y N N N N N End N N N Go to “Flowchar t 2.9—No Operating System (OS) Loading. ” Go to “Flowchar t 2.15—No A udio , Pa r t 1 . ” Go to “Flowchart 2.18—Nonfunc- tioning K eyboard” or “Flowchart 2.19—Nonfunc- tioning P ointing De vice. ” Check LED board, speaker connections. Go to “Flowchar t 2.20—No Network/Modem Connection. ”
2–8 Mainte nance and Serv ice Gui de T r oubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Po we r u p on batter y power? Po we r u p on AC power? Power up in docking device? Po we r up on batter y power? Po we r u p in docking device? Done Reset power .* Reset power .* Po we r u p on AC power? N Y Y N N Y N N Y Y YN 1. On select computer models, there is a separate reset button. 2. On select computer models, the computer can be reset using th e standby switch and either the lid switch or the main power swit ch. *NOTES Go to “Flowchart 2.4—No P ower , Pa r t 3 . ” Go to “Flowchar t 2.3—No P ower , Pa r t 2 . ” Go to “Flowchar t 2.8—Nonfunctioning Docking De vice (if applicable). ” No power (power LED is off).
T r oubleshooting Maintenance and S ervi ce Guide 2–9 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchar t 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and cl ean if necessary . Done N Y Po we r o n ? Check batter y pack by recharging it, moving it to another computer , Po we r o n ? Done Y Replace power supply (if applicable). N Po we r o n ? Done Y N Go to “Flowchart 2.4—No P ower , Pa r t 3 . ”
2–10 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at po wer sou rce. Internal or external AC adapter? Done Done Done Done Po we r o n ? Po we r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D on? Po we r o u tl et active? T r y different outlet. Replace external AC adapter . Replace power cord. Y N Y Y Y Y N N N N External Internal Go to “Flowchar t 2.5—No P ower , Pa r t 4 . ”
T r oubleshooting Maintenance and S ervi ce Guide 2–11 Flowc ha r t 2.5 —N o P o w er , P ar t 4 Y N Continued from “Flowchar t 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Po we r on ? Done N Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
2–12 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2.6—No Vid eo, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video OK? Done Docking Device Internal Stand-alone External Adjust brightness. Video OK? Done Y Press lid swi tc h to ensu re operation. Video OK? Done Y N Video OK? Done Done N Check for bent pins on cable. Tr y another display . Internal and external video OK? Replace system board. YY N N *NOTE: T o change from internal to external display , use the hotkey combination. Y Go to “Flowchar t 2.7—No Video , Pa r t 2 . ”
T r oubleshooting Maintenance and S ervi ce Guide 2–13 Flo wc har t 2.7—No Vid eo, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Go to “A ” in “Flowchart 2.6—No Video , Pa r t 1 . ” Check brightness of external monitor . T r y another external monitor . Internal and external video OK? Go to “Flowchar t 2.8—Nonfunctioning Docking De vice (if applicable). ” Y Y Y N N N Remove computer from docking device, if connected.
2–14 Maintenance and Serv ice Gui de T r oubleshooting F lo wch a rt 2. 8— No nf un ct i o ni ng Do cki ng De v ic e (i f appli cable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Docking device operating? Docking device operating? Replace docking device. Done Done Y Nonfunctioning docking device.
T r oubleshooting Maintenance and S ervi ce Guide 2–15 Flo wc har t 2.9—No O peratin g S ystem (OS) Loadin g No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive , P a r t 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Driv e. ” No OS loading from CD-ROM or DVD-ROM drive, go to “Flowchar t 2.14—No OS Loading, Optical Drive. ” No OS loading from network, go to “Flowchar t 2.20—No Network/Modem Connection. ”
2–16 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2. 1 0—No OS Loa din g, H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning De vice. ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Boot from CD? Go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” Boot from hard drive? Boot from diskette? Change boot priority through the Setup Utility and reboot. Boot from hard drive? Y Y Y Y Y N N N N N Check the Setup utility for correct booting order .
T r oubleshooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1—N o OS L oa di ng , H ard D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchar t 2.13—No OS Loading, Diskette Driv e. ” Format hard drive and bring to ab o o t a b l e C:\ prompt. Create partition, and then format hard drive to bootable C:\ prompt. Boot from diskette drive? Remove diskette and reboot. Y N Boot from hard drive? Y N Y N Hard drive accessible? Y N Hard drive accessible? Done Run FDISK. Y N Hard drive partitioned? Hard drive formatted? Y N Y N Computer booted? Done Y N Go to “Flowchart 2.12—No OS Loading, Hard Drive, P ar t 3. ” Go to “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3. ”
2–18 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2. 1 2—N o OS Loadin g, Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive. Run diagnostics and follow recommendations. Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Replace hard drive. Y N Y N Fix ba d sectors. Boot from hard drive? Replace hard drive. Done
T r oubleshooting Maintenance and S ervi ce Guide 2–19 Flo wc har t 2. 1 3—No OS Loadin g, Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system files. Tr y d i f f e r e n t diskette. 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? OS loading? Boot from another device? Enable drive and cold boot computer . Is diskette drive boot order correct? Change boot priority using the Setup Utility . Go to “Flowchar t 2.17—Nonfunc- tioning De vice. ” Diskette drive enabled in the Setup Utility? Go to “Flowchart 2.17—Nonfunctioning De vice. ” Reset the computer . Refer to Section 1.2, “Resetting the Computer , ” for instructions.
2–20 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Install bootable disc. Boots from CD or DVD? Boots from CD or DVD? T r y another bootable disc. Booting from another device? Booting order correct? Correct boot order using the Setup Utility . Done Reseat drive. Y Y Y Y Y N N N N N Reset the computer . Refer to Section 1.2, “Resetting the Computer , ” for instructions.
T r oubleshooting Maintenance and S ervi ce Guide 2–21 Flo wc h art 2. 1 5—No Au dio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y Y Y Y N N N Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Replace the docking device.
2–2 2 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No A udio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio board and speaker connections in computer (if applicable). 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
T r oubleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc har t 2. 1 7—Nonfun ctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Reattach device. Close computer , plug in power , and reboot. Device boots properly? Go to “Flowchart 2.9—No Operating System (OS) Loading. ” Device boots properly? Replace hard drive. Replace diskette drive. Replace NIC. If integrated NIC, replace system board. Y N Y N
2–2 4 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N Done Done
T r oubleshooting Maintenance and S ervi c e Guide 2 –2 5 Flo wc har t 2. 1 9—N onfunc tioning P ointin g De v ice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. OK? Y N Y N Done Done
2–2 6 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2.20—No N et w ork/Modem Con nectio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Replace the NIC/modem (if applicable). Replace system board. OK? OK? Done N N N N Y Y Y Y
Maintenance and S ervi ce Guide 3–1 3 I llus trated P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Ser ial Number L ocation
3–2 Mainte nance and Serv ice Gui de Illustr ated P ar ts Cat alog 3.2 Comp uter M ajor Com ponen ts Com pu te r M ajo r Co mp on en ts
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P art Number 1 Displa y assemblies (include displa y cable, wireless antenna boards , and antenna cables) 17-inch, WSXGA , TFT , single-lamp with BrightView 17-inch, WXGA , TFT , single-lamp with BrightView 403797-001 403796-001 ✎ Refer to Section 3.3, “Displa y Assemb ly Subcomponents, ” for display assembly internal co mponent spare part number information. 2 Switch co ver (includes LED board and LED board cable) 403817-001 3 K eyboar d assembly frame 403818-001 4 LED boar ds (include LED board cable) F or use with HP Pa vilion dv8200 models F or use with HP Pa vilion dv8000 models 417033-001 403833-001 5 K eyboar ds Fr a n c e F rench Canada Ger many Italy Norwa y 403809-051 403809-121 403809-041 403809-061 403809-091 Spain Sweden and Finland United Kingdom United States 403809-071 403809-101 403809-031 403809-001
3–4 Mainte nance and Serv ice Gui de Illustr ated P ar ts Cat alog Com pu te r M ajor Components
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 6 T op cover (includes T ouchP ad) 403822-001 7 Bracket Kit , includes: Displa y hinge suppor t brack et Not illustrated: Optical drive brac ket (also included with optical drive spare par t kits) Hard drive brac ket (also included with hard driv e spare par t kits) Expansion por t 2 brack et T ouchP ad brac ket (also included with top co v er spare par t kits) 403816-001 8 Speakers 403825-001 9 System boar ds F or use with HP Pa vilion dv8200 models F or use with HP Pa vilion dv8000 models 417029-001 403790-001 10 Optical drives D VD±RW and CD-R W Double-La yer Combo Driv e with LightScribe D VD±RW and CD-R W Double-La yer Combo Driv e D VD/CD-RW Combo Driv e 403807-001 403806-001 403805-001 D VD±RW and CD-R W Double-La yer Combo Driv e with LightScribe and Hitachi-LG Data Storage D VD±RW and CD-R W Double-La yer Combo Driv e with Hitachi-LG Data Storage D VD/CD-RW Combo Driv e with Hitachi-LG Data Storage 417621-001 417620-001 417619-001
3–6 Mainte nance and Serv ice Gui de Illustr ated P ar ts Cat alog Com pu te r M ajor Components
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 10 Optical drives (Continued) D VD±RW and CD-R W Super Multi Double-La yer Combo Drive with LightScribe D VD±RW and CD-R W Super Multi Combo Drive with LightScribe D VD±RW and CD-R W Super Multi Double-La yer Combo Drive 430862-001 430186-001 430861-001 11 Heat sink (includes thermal paste) 403827-001 12 USB boar ds (include USB board and USB board cable) F or use with HP P avilion dv8200 models F or use with HP P avilion dv8000 models 417032-001 403830-001 13 Optical drive connector boar ds F or use with HP P avilion dv8200 models F or use with HP P avilion dv8000 models 417031-001 403829-001 14 F an assembly 403826-001 15 Pr ocessors (include thermal paste) AMD T urion 64 ML-44 (2.4-GHz) AMD T urion 64 ML-40 (2.2-GHz) AMD T urion 64 ML-40 (2.2-GHz) AMD T urion 64 ML-37 (2.0-GHz) AMD T urion 64 ML-34 (1.8-GHz) AMD T urion 64 ML-32 (1.8-GHz) AMD T urion 64 ML-30 (1.6-GHz) 410324-001 430499-001 393579-001 393578-001 417030-001 395744-001 395743-001 Mobile AMD Sempron 3300 (2.0-GHz) Mobile AMD Sempron 3100 (1.8-GHz) 430860-001 430855-001 16 ExpressCar d assembly 403828-001
3–8 Mainte nance and Serv ice Gui de Illustr ated P ar ts Cat alog Com pu te r M ajor Components
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number Plastics Kit 403812-001 17a 17b 17c 17d 17e Includes: ExpressCard slot bezel PC Card slot bezel Memor y shield Hard drive co v er f or use only wit h HP P avilion dv8000 models (includes 3 captiv e screws , secured b y C clips) Memor y/Mini PCI module compar tm ent cov er (includes 2 captive screws , secured by C clips) Computer f eet (not illustrated) 18 R TC battery 403819-001 19 Bluetooth® module (includes Bluetooth module cab le) 397922-001 20 PC Car d assembly 403835-001 21 Base enc losure 403824-001 22 Har d drives (include frame and connector) F or use with HP P avilion dv8200 models 7200 r pm, 100-GB 5400 r pm, 80-GB 418579-001 418576-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 60-GB 418580-001 418577-001 418578-001 Hard drive co v er f or use with HP P avilion dv8200 models 419327-001 F or use with HP P avilion dv8000 models 7200 r pm, 100-GB 5400 r pm, 80-GB 405938-001 403803-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 60-GB 405939-001 403804-001 405937-001
3–10 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog Com pu te r M ajor Components
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 23 8-cell, 4.4-hour battery 403808-001 24 Mini PCI comm unications modules 802.11a/b/g wireless local access network (WLAN) module f or use in Nor th America 802.11a/b/g WLAN module f o r use in the rest of the wor l d 403791-001 403792-001 802.11b/g WLAN module f or use in Nor th Amer ica 802.11b/g WLAN module f or us e in the rest of the world 392557-001 392557-002 25 Memory modules 1024 MB 512 MB 256 MB 403800-001 403799-001 407843-001 Secure Digital (SD) memor y cards (not illustrated) 512 MB 256-MB 407316-001 403573-001
3–12 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 3. 3 Dis pl a y As sembly Subcom ponents T able 3-2 Displa y Assembl y Subcomponent Spare P ar t Number Information Item Description 1a 1b Display Plastics Kits F or use with dual-lamp displa ys F or use with single-lamp displa ys Includes: ■ Displa y bezel ■ Displa y enclosure ■ Displa y release latch actuator and hooks (not illustrated) 412269-001 403881-001 2 Display Hinge Kits F or use with dual-lamp displa ys F or use with single-lamp displa ys 412270-001 403884-001
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–13 3 Display in verter boards F or use with dual-lamp displa ys F or use with single-lamp displa ys 412268-001 403831-001 4 Display P anel Kits (include displa y panel cable) 17-inch, WSXGA with BrightView and dual-lamp 17-inch, WSXGA with BrightView 17-inch, WXGA with BrightView tbd-001 417617-001 417616-001 5 Wireless Antenna Kit (includes cable and transceiv ers) 403882-001 Display Cab le Kits (not illustrated) F or use with dual-lamp displa ys F or use with single-lamp displa ys 412271-001 403885-001 Display Label Kit (not illustrated) 403887-001 Display Scre w Kit (not illustrated), includes: ■ Phillips PM2.5×7.0 scre ws ■ Phillips PM2.5×5.0 scre ws ■ Rubber scre w covers 403886-001 Pa d K i t (not illustrated), includes rubber scre w cove rs 403815-001 T able 3-2 Displa y Assembl y Subcomponent Spare P ar t Number Information (Continued) Item Description
3–14 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 3.4 P l as tic s Kit T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P art Number Plastics Kit Includes: 403812-001 1 Memor y/Mini PCI module compar tment cov e r (includes 2 captiv e screws , secured by C-clips) 2 Hard drive co v er (includes 3 capt ive scre ws, secured b y C-clips) 3 Computer f eet (6) 4 ExpressCard slot bezel 5 PC Card slot bezel
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–15 3.5 Ca bl e Kit Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P art Number Cable Kit Includes: 403814-001 1 T ouchP ad cable 2 Modem connector cable 3 Bluetooth module cable 4 USB board cable 5 P ower connector cab le
3–16 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 3.6 M a s s St ora ge D e vi c es Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P a rt Number 1 Har d drives (include frame and connector) F or use with HP P avilion dv8200 models 7200 r pm, 100-GB 5400 r pm, 80-GB 418579-001 418576-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 60-GB 418580-001 418577-001 418578-001 F or use with HP P avilion dv8000 models 7200 r pm, 100-GB 5400 r pm, 80-GB 405938-001 403803-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 60-GB 405939-001 403804-001 405937-001
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–17 2 Optical drives D VD±RW and CD-R W Double-La yer Combo Drive with LightScribe D VD±RW and CD-R W Double-La yer Combo Drive D VD/CD-RW Combo Drive 403807-001 403806-001 403805-001 D VD±RW and CD-R W Double-La yer Combo Drive with LightScribe and Hitachi-LG Data Storage D VD±RW and CD-R W Double-La yer Combo Drive with Hitachi-LG Data Storage D VD/CD-RW Combo Driv e and Hitachi-LG Data Storage 417621-001 417620-001 417619-001 D VD±RW and CD-R W Super Multi Double-La yer Combo Drive with LightScribe D VD±RW and CD-R W Super Multi Combo Dr iv e with LightScribe D VD±RW and CD-R W Super Multi Double-La yer Combo Drive 430862-001 430186-001 430861-001 USB digital drive (not illustrated) 364727-001 Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P a rt Number
3–18 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 3.7 Miscell an eous (Not I llustra ted) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P art Number All-in-one media cable 375759-001 Analog TV tuner 407941-001 A u dio Y-cable 2 379452-001 Composite S-Video and audio cable 407939-001 D VB-T TV tuner 412175-001 D VB-T TV tuner antenna 412176-001 D VB-T TV tuner antenna adapter 412177-001 HP remote control II 396975-001 Infrared blaster cab le 408484-001 Infrared USB receiver 408483-001 P ower connectors 90-watt 410323-001 65-watt 410322-001 Po w e r c o r d s Fo r u s e i n : Canada, F rench Canada, and the United States 403811-001 F rance, Germany , and Spain 403811-021 The United Kingdom 403811-031 Italy 403811-061
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–19 P ower supplies 65 watt 403810-001 90 watt non-PFC 408487-001 90 watt PFC 408488-001 Remote TV tuner 408479-001 RF cable 408485-001 RF input adapter cable 407940-001 Screw Kit (includes the f ollowing scre ws; ref er to Appendix A, “Screw Listing, ” f or more information on specifications and usage) 403813-001 ■ Phillips PM3.0×4.0 screw ■ Phillips PM2.5×13.0 scre w ■ Phillips PM2.5×9.0 screw ■ Phillips PM2.5×7.0 screw ■ Black Phillips PM2.5×6.0 scre w ■ Silv er Phillips PM2.5×6.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×4.0 screw ■ Slotted M1.5×9.0 screw TV tuner remote control 408479-001 USB travel mouse 309674-001 USB digital drive 364727-001 Wired headset with v olume control 371693-001 Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information (Continued) Description Spare P art Number
3–20 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 3.8 Sequ enti al P ar t Number Lis ting Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P art Number Description 309674-001 USB trav el mouse 364727-001 USB digital dr iv e 371693-001 Wired headset with volume control 375759-001 All-in-one media cable 379452-001 Audio Y -cable 2 392557-001 802.11b/g WLAN Mini PCI communications module f or use in Nor th Amer ica 392557-002 802.11b/g WLAN Mini PCI communications module f or use in the rest of the world 393578-001 AMD T uri on 64 ML-37 (2.0-GHz) processor (includes ther mal paste) 393579-001 AMD T uri on 64 ML-40 (2.2-GHz) processor (includes ther mal paste) 395743-001 AMD T uri on 64 ML-30 (1.6-GHz) processor (includes ther mal paste) 395744-001 AMD T uri on 64 ML-32 (1.8-GHz) processor (includes ther mal paste) 396975-001 HP remote control II 397922-001 Bluetooth wireless module (includes Bluetooth module cable) 403573-001 256-MB SD memor y card 403790-001 System board for use wi th HP P avilion dv8000 models 403791-001 802.11a/b/g WLAN Mini PC I communications module fo r use in Nor th Amer ica
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–21 403792-001 802.11a/b/g WLAN Mini PC I communications module fo r use in the rest of the world 403796-001 17-inch, WXGA , TFT , si ngle-lamp displa y assembly with BrightView (includes displa y cable, wireless antenna boards , and antenna cables) 403797-001 17-inch, WSXGA , TFT , single-lamp display assemb ly with BrightView (includes displa y cable, wireless antenna boards , and antenna cables) 403799-001 512-MB memor y module 403800-001 1024-MB memor y module 403803-001 5400 r pm, 80-GB hard dr iv e f or use with HP P avilion dv8000 models (includes frame and connector) 403804-001 4200-r pm, 100-GB hard dr iv e for use with HP P a vilion dv8000 models (includes frame and connector) 403805-001 D VD/CD-R W Combo Dr iv e 403806-001 D VD±R W and CD-RW Doub le-Lay er Combo Dr iv e 403807-001 D VD±R W and CD-RW Do ub le-Lay er Combo Dr iv e with LightScribe 403808-001 8-cell, 4.4-hour batter y 403809-001 K eyboard f or us e in the United States 403809-031 K eyboard f or use in the United Kingdom 403809-041 K eyboard f o r use in Ger many 403809-051 K eyboard f or use in F rance 403809-061 K eyboard f or use in Italy 403809-071 K eyboard f or use in Spain 403809-091 K eyboard f or use in Norwa y Ta b l e 3 - 7 Sequential P ar t Number Listing (Continued) Spare P art Number Description
3–2 2 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 403809-101 K eyboard f or use in Sweden and Finland 403809-121 K eyboard f or use in F rench Canada 403810-001 P ower supply , 65 watt 403811-001 P ower cord f or use in the United States 403811-021 P ower cord f or use Inter nationally 403811-031 P ower cord f or us e in the United Kingdom 403811-061 P ower cord f or use in Italy 403812-001 Plastics Kit 403813-001 Screw Kit 403814-001 Cable Kit 403815-001 P ad Kit 403816-001 Brack et Kit 403817-001 Switch cov er (include s LED board and LED board cable) 403818-001 K eyboard assemb ly frame 403819-001 RTC battery 403822-001 T op cov er (includes T ouchP ad) 403824-001 Base enclosure 403825-001 Speakers 403826-001 F an assembly 403827-001 Heat sink (i ncludes ther mal paste) 403828-001 ExpressCard assembly 403829-002 Optical dr iv e c onnector board f or use with HP Pa vilion dv8000 models Ta b l e 3 - 7 Sequential P ar t Number Listing (Continued) Spare P art Number Description
Illustr ated P arts Cat alog Maintenance and S ervi ce Guide 3–2 3 403830-001 USB board for use with HP P avilion dv8000 m odels (includes USB board and U SB board cab le) 403831-001 Display in ver ter board f or use with single-lamp displa ys 403833-001 LED board for use with HP P a vilion dv8000 models (includes LED board cable) 403835-001 PC Card assembly 403881-001 Display Plastics Kit f or use with single-lamp displays 403882-001 Wireless Antenna Kit (i ncludes cable and transceiv ers) 403884-001 Display Hinge Kit f or use with single-lamp displays 403885-001 Display Cab le Kit for use with single-lamp displa ys 403886-001 Display Scre w Kit 403887-001 Display Label Kit 405937-001 4200-r pm, 60-GB hard dr iv e f or use with HP P avilion dv8000 models (includes frame and connector) 405938-001 7200 r pm, 100-GB hard dr iv e f or use with HP P avilion dv8000 models (includes frame and connector) 405939-001 4200-r pm, 120-GB hard dr iv e for use with HP P a vilion dv8000 models (includes frame and connector) 407316-001 512-MB SD memor y card 407843-001 256-MB memor y module 407939-001 Composite S- Video and audio cable 407940-001 RF input adapter cable 407941-001 Analog TV tuner 408479-001 TV tuner remote control Ta b l e 3 - 7 Sequential P ar t Number Listing (Continued) Spare P art Number Description
3–2 4 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 408484-001 Infrared blaster cab le 408485-001 RF cable 408483-001 Infrared USB receiv er 408487-001 90-watt non-PFC A C adapter 408488-001 90-watt PFC A C adapter 410321-001 90-watt non-PFC A C adapter 410322-001 65-watt pow er connector 410323-001 90-watt pow er connector 410324-001 AMD T uri on 64 ML-44 (2.4-GHz) processor (includes ther mal paste) 412175-001 D VB-T TV tuner 412176-001 D VB-T TV tuner antenna 412177-001 D VB-T TV tuner antenna adapter 412267-001 90-watt PFC A C adapter 412268-001 Display in ver ter board f or use with dual-lamp displa ys 412269-001 Display Plastics Kit f or use with dual-lamp displa ys 412270-001 Display Hinge Kit f o r use with dual-lamp displays 412271-001 Display Cab le Kit fo r use with dual-lamp displa ys 417029-001 System board for use wi th HP P avilion dv8200 models 417030-001 AMD T uri on 64 ML-34 (1.8-GHz) processor (includes ther mal paste) 417031-001 Optical dr iv e c onnector board f or use with HP Pa vilion dv8200 models Ta b l e 3 - 7 Sequential P ar t Number Listing (Continued) Spare P art Number Description
Illustr ated P arts Cat alog Maintenance and S ervi c e Guide 3 –2 5 417032-001 USB board for use with HP P avilion dv8200 m odels (includes USB board and U SB board cab le) 417033-001 LED board for use with HP P a vilion dv8000 models (includes LED board cable) 417616-001 Display P anel Kit f or use wi th 17-inch, WXGA displays with BrightView (include displa y panel cable) 417617-001 Display P anel Kit f or use with 17-inch, WSXGA displays with BrightView (includes displa y panel cable) 417619-001 D VD/CD-R W Combo Dr iv e with Hitachi-LG Data Storage 417620-001 D VD±R W and CD-RW Do ub le-Lay er Combo Dr iv e with Hitachi-LG Data Storage 417621-001 D VD±R W and CD-RW Do ub le-Lay er Combo Dr iv e with LightScribe and Hitachi-LG Data Storage 418576-001 5400-r pm, 80-GB hard dr iv e f or use with HP P avilion dv8200 models (includes frame and connector) 418577-001 4200 r pm, 100-GB hard dr iv e f or use with HP P avilion dv8200 models (includes frame and connector) 418578-001 4200-r pm, 60-GB hard dr iv e f or use with HP P avilion dv8200 models (includes frame and connector) 418579-001 7200 r pm, 100-GB hard dr iv e f or use with HP P avilion dv8200 models (includes frame and connector) 418580-001 4200-r pm, 120-GB hard dr iv e for use with HP P a vilion dv8200 models (includes frame and connector) 418580-001 4200-r pm, 120-GB hard dr iv e for use with HP P a vilion dv8200 models (includes frame and connector) 419327-001 Hard dr iv e cov er for us e with HP P a vilion dv8200 models Ta b l e 3 - 7 Sequential P ar t Number Listing (Continued) Spare P art Number Description
3–2 6 Maintenance and Serv ice Gui de Illustr ated P ar ts Cat alog 430499-001 AMD T uri on 64 ML-40 (2.2-GHz) processor (includes ther mal paste) 430855-001 Mobile AMD Sempron 3100 (1.8-GHz) processor (includes ther mal paste) 430860-001 Mobile AMD Sempron 3300 (2.2-GHz) processor (includes ther mal paste) 430861-001 D VD±R W and CD-RW Super Multi Doub le-Lay er Combo Dr iv e 430862-001 D VD±R W and CD-RW Super Multi Doub le-Lay er Combo Dr ive with LightScribe Ta b l e 3 - 7 Sequential P ar t Number Listing (Continued) Spare P art Number Description
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri ver ■ Flat-bladed scre wdri ver
4–2 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw ay from the work area to pre vent damage. Pl a s t i c P a r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. C abl es and Conn ec tors Ä CA UTION: When servic ing the c omputer , ensure that cables are placed in their pr oper locatio ns during the r eass embly pr ocess . Impr oper cable placement can damage the com puter . Cables must be handled with extreme care to a void damage. Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle cables by the connector whene ver possible. In all cases, a void bending, twisting, or tearing cables. Ensure that cabl es are routed in such a way that they cannot be caught or snagged b y parts being removed or replaced. Handle flex cables with e xtreme care; these cables tear easily .
R emo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–3 4. 3 Pr e v enting Damage to R emo v able D ri v es Remov able dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observ e the following precautions: ■ Before removing or inserting a hard dri ve, shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. ■ Before removing a disk ette driv e or optical dri ve, ensure that a diskette or disc is not in the dri ve and ensure that the optical dri ve tray is closed. ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a driv e, av oid touching the connector . ■ Handle dri ves on surfaces co vered with at least one inch of shock-proof foam. ■ A v oid dropping dri ves from an y height onto any surf ace. ■ After removing a hard dri ve, an optical dri ve, or a diskette dri ve, place it in a static-proof bag. ■ A v oid exposing a hard dri ve to products that ha ve magnetic f ields, such as monitors or speakers. ■ A v oid exposing a dri ve to temperature e xtremes or liquids. ■ If a dri ve must be mailed, place the dri ve in a b ubble pack mailer or other suitable form of protecti ve packaging and label the package “FRA GILE: Handle W ith Care. ”
4–4 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies 4.4 Pr e v enting El ec trostatic D ama g e Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into man y integrated circuits provide some protection, b ut in many cases, the dischar ge contains enough po wer to alter device parameters or melt silicon junctions. A sudden dischar ge of static electricity from a finger or other conductor can destroy static-sensiti ve de vices or microcircuitry . Often the spark is neither felt nor heard, b ut damage occurs. An electronic de vice exposed to electrostatic dischar ge may not be af fected at all and can work perfectly throughout a normal cycle. Or the de vice may function normally for a while, then degrade in the internal layers, reducing its life e xpectancy .
R emo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–5 4.5 P ac k a ging an d T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ve parts and assemblies with conducti ve or approv ed containers or packaging. ■ K eep electrostatic-sensitiv e parts in their containers until the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving items from their containers. ■ Alw ays be properly grounded when touching a sensiti ve component or assembly . ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con ve yors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to a v oid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
4–6 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies 4.6 W orkstation Preca utions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conducti ve f ield service tools such as cutters, scre wdri vers, and v acuums. ■ When f ixtures must directly contact dissipati ve surf aces, use f ixtures made only of static-safe materials. ■ K eep the work area free of nonconductiv e materials such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti ve components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ A v oid contact with pins, leads, or circuitry . ■ T urn of f po wer and input signals before inserting or removing connectors or test equipment.
R emo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–7 4.7 Groundin g Eq uip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. T o be effecti ve, the conducti ve strips must be worn in contact with the skin. Other grounding equipment recommended for use in pre v enting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop w orkstations with ground cords of one megohm resistance ■ Static-dissipati ve tables or floor mats with hard ties to the ground ■ Field service kits ■ Static aw areness labels ■ Material-handling packages ■ Nonconducti ve plastic bags, tubes, or box es ■ Metal tote boxes ■ Electrostatic v oltage le vels and protecti ve materials
4–8 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Le vels Relative Humidity Event 10% 40% 55% W alking across car pet 35,000 V 15,000 V 7,500 V W alking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tra y 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b ubble pac k from PCB 26,500 V 20,000 V 7,000 V P acking PCBs in f oam-lined bo x 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 V. Ta b l e 4 - 2 Static-Shielding Materials Material Use V oltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic F loor mats 7,500 V Metallized laminate Floor mats 5,000 V
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Pr ocedure s This chapter provides remo val and replacement procedures. There are as many 113 scre ws, in 9 dif ferent sizes and types, that may ha ve to be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during remov al and replacement. Refer to Appendix A, “Screw Listing, ” for detailed information on scre w and nut sizes, locations, and usage.
5–2 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 . 1 Seri al Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Ser ial Number L ocation
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 5 .2 Disasse mbl y Sequenc e Char t Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassemb ly Batter y 0 5.4 Hard Drive 3 loosened to remov e the hard drive co ver 2 to remov e each hard dr iv e 4 to disassemble each hard drive 5.5 Computer F eet 0 5.6 Memor y Module 2 loosened to remov e the memor y/Mini PCI module compar tment cov er 2 loosened to release the memor y shield 5.7 Mini PCI Communications Module 0 Å T o pre vent an unresponsiv e system and the display of a warning message, install only a Mini PCI de vice author ized f or use in your computer b y the governmental agency that regulates wireless de vices in y our countr y . If you install a de vice and then receiv e a warning message, remov e the de vice to restore computer functionality . Then contact Customer Care. 5.8 RT C B a t t e r y 0 5.9 Optical Drive 1 5.10 Switch Cov er 5
5–4 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures Section Description # of Screws Remo ved 5.11 K eyboard Assemb ly F rame 2 5.12 LED Board 4 5.13 Key b o a r d 5 5.14 Displa y Assemb ly 6 to remov e the display assembly 6 to remov e the display bez el 4 to remov e the display panel 4 to remov e each display hinge 1 to remov e the display inv er ter 5.15 To p C o v e r 25 5.16 System Board 8 5.17 Bluetooth Module 2 5.18 Modem Connector Cable 0 5.19 USB Board 0 5.20 Speakers 2 5.21 Heat Sink 4 5.22 Processor 0 5.23 F an Assemb ly 5 5.24 PC Card Assembly 2 Disassembl y Sequence Char t (Continued)
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 .3 Preparing t he C omp uter for Di sassem bl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer cord.
5–6 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. Remov e the battery by follo wing these steps: a. T urn the computer upside do wn with the front tow ard you. b . Slide the battery release latch 1 to the left. (The battery disengages from the computer .) c. Lift the front edge of the battery 3 up and swing it back to remov e it. R emo ving the Battery Re v erse the abov e procedure to install the battery . Battery Spare P ar t Number Inf o rmation 8-cell, 4.4-hour batter y 403808-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Har d Drive Spare P ar t Number Information F or use with HP P avilion dv8200 models 7200 r pm, 100-GB 5400 r pm, 80-GB 418579-001 418576-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 60-GB 418580-001 418577-001 418578-001 F or use with HP P avilion dv8000 models 7200 r pm, 100-GB 5400 r pm, 80-GB 405938-001 403803-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 60-GB 405939-001 403804-001 405937-001 Hard drive co ver f or use with HP P avilion dv8200 models 419327-001 ✎ The hard drive cover used with HP P avilion dv8000 models is included in the Plastics Kit, spare part number 403812-001. ✎ All hard drive spare part kits include a hard drive frame.
5–8 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 2. Loosen the three black Phillips PM2.5×6.0 scre ws 1 that secure the hard dri ve co ver to the computer . 3. Lift the rear edge of the hard dri ve cov er 2 and swing it up and forward and remo ve it. ✎ The hard dri ve co ver is included in the Plastics Kit, spare part number 403812-001. R emo ving the Har d Dri ve C ov er
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–9 4. Remov e the two silver Phillips PM2.5×6.0 hard dri ve retention scre ws 1 that secure each hard dri ve to the computer . 5. Slide the hard dri ve 2 aw ay from the hard driv e connector . 6. Remov e the hard driv e from the hard driv e bay 3 . R emo ving the Har d Dri ve
5–10 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 7. Remov e the four Phillips PM3.0×4.0 hard driv e frame scre ws 1 that secure the hard driv e frame to the hard driv e. 8. Lift the hard dri ve straight up 2 to remo ve if from the hard dri ve frame. R emo ving the Har d Dri ve F r ame Re v erse the abov e procedure to reassemble and install the hard dri ve.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 403812-001. R eplac ing the Com puter F eet 5. 6 M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the rear panel to ward you. Memory Module Spare P ar t Number Inf ormation 1024 MB 403800-001 512 MB 403799-001 256 MB 407843-001
5–12 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Loosen the two black Phillips PM2.5×6.0 scre ws 1 that secure the memory/Mini PCI module compartment cov er to the computer . 4. Lift the right side of the cov er 2 and swing it up and to the left and remov e it. ✎ The memory/Mini PCI module compartment cov er is included in the Plastics Kit, spare part number 403812-001. R emo v ing the Memor y/Mini P CI Module Com partment Co ver
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–13 5. Loosen the two Phillips PM2.5×4.0 scre ws 1 that secure the memory shield to the computer . 6. Lift the right side of the memory shield 2 and swing it to the left as far as it will go. R eleasing the Memory Shield
5–14 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 7. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .) 8. Slide the module aw ay from the socket at an angle 2 . 9. Remov e the memory module. ✎ Memory modules are designed with a notch 3 to pre vent incorrect installation into the memory module socket. R emo ving the Memory Module Re v erse the abov e procedure to install a memory module.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–15 5 .7 M ini P CI Comm unica tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). Mini PCI Comm unications Module Spare P ar t Number Information 802.11a/b/g wireless local acce ss network (WLAN) module fo r use in Nor th Amer ica 403791-001 802.11a/b/g WLAN module f or use in the rest of the world 403792-001 802.11b/g WLAN module f or us e in Nor th Amer ica 392557-001 802.11b/g WLAN module f or use in the rest of the world 392557-002
5–16 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications module. 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 4. Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises aw ay from the computer .) 5. Remov e the Mini PCI communications module by pulling the card aw ay from the socket at a 45-de gree angle 3 . ✎ The Mini PCI communications module is designed with a notch 4 to pre vent incorrect installation. R emo ving a M ini P CI Comm unications Module Re v erse the abov e procedure to install a Mini PCI communications module.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–17 5. 8 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). 3. Remov e the Mini PCI communications module ( Section 5.7 ). R TC Battery Spare Part Number Information R TC batter y 403819-001
5–18 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. Remov e the R TC battery from the socket on the system board. R emo ving the R T C Battery Re v erse the abov e procedure to install an R TC battery .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–19 5 .9 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the left side to ward you. Optical Drive Spare P ar t Number Information D VD±RW and CD-R W Double-La yer Combo Drive with LightScribe D VD±RW and CD-R W Double-La yer Combo Drive D VD/CD-RW Combo Driv e 403807-001 403806-001 403805-001 D VD±RW and CD-R W Double-La yer Combo Drive with LightScribe and Hitachi-LG Data Storage D VD±RW and CD-R W Double-La yer Combo Drive with Hitachi-LG Data Storage D VD/CD-RW Combo Driv e with Hitachi-LG Data Storage 417621-001 417620-001 417619-001 D VD±RW and CD-R W Super Mult i Double-La yer Combo Driv e with LightScribe D VD±RW and CD-R W Super Multi Combo Dr iv e with LightScribe D VD±RW and CD-R W Super Mult i Double-La yer Combo Driv e 430862-001 430186-001 430861-001
5–20 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Remov e the Phillips PM2.5×13.0 screw 1 that secures the optical dri ve to the computer . 4. Insert a thin tool, such as an unbent paper clip 2 , into the media tray release hole and release the media tray . 5. Use the media tray to slide the optical dri v e out of the computer 3 . 6. Remov e the optical driv e. R emo ving the Opti cal Dri ve Re v erse the abov e procedure to install an optical driv e.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–21 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the two Phillips PM2.5×13.0 scre ws 1 and the three Phillips PM2.5×4.0 scre ws 2 that secure the switch co ver to the computer . R emo ving the S w itch C o ver Sc r ew s Switch Co ver Spare Pa r t Number Inf ormation Switch cov er (includes LED board and LED board cable) 403817-001
5–2 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. T urn the computer display-side up with the front to ward you. 4. Open the computer as far as possible. 5. Insert a flat-bladed scre wdri v er under the display hinge cov er sections 1 of the switch cov er . 6. Lift the switch cov er until the left and right sides 2 of the switch cov er disengage from the computer . 7. Remov e the switch cov er . R emo ving the S w itch C o ver Re v erse the abov e procedure to install the switch cover .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 3 5. 1 1 K eyb o a r d A s s e m b l y Fr a m e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). 3. Remov e the switch cov er ( Section 5.10 ). 4. T urn the computer upside do wn with the front tow ard you. 5. Remov e the Phillips PM2.5×13.0 screw 1 in the memory/Mini PCI module compartment that secures the ke yboard assembly frame to the computer . 6. Remov e the silver Phillips PM2.5×6.0 scre w 2 in the battery bay that secures the ke yboard assembly frame to the computer . R emo ving the K e yboar d Asse mbly F r ame Scr e w s Ke yboard Assembl y Frame Spare P ar t Number Inf ormation K eyboard assemb ly frame 403818-001
5–2 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 7. T urn the computer display-side up with the front to ward you. 8. Open the computer as far as possible. 9. Lift and hold the rear edge of the ke yboard until the LED board cable connector is accessible. R eleasing the K e yboar d Asse mbly F r ame
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5 –2 5 10. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 . R eleasing the K e yboar d Asse mbly F r ame
5–2 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 11. Swing the ke yboard assembly frame 1 forward until the assembly rests on the palm rest. 12. Release the ZIF connector to which the ke yboard cable 2 is attached and disconnect the ke yboard cable 3 . 13. Remov e the keyboard assembly frame. R emo ving the K e yboar d Asse mbly F r ame Re v erse the abov e procedure to install the keyboard assembly frame.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 7 5 . 1 2 LED Board 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Memory/Mini PCI module compartment cov er ( Section 5.6) b . Switch co ver ( Section 5.10 ) c. K eyboard assembly frame ( Section 5.11 ) 2. T urn the ke yboard assembly frame upside down with the LED board to ward you. LED Boar d Spare P ar t Number Information F or use with HP P avilion dv8200 models F or use with HP P avilion dv8000 models 417033-001 403833-001
5–2 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Remov e the four Phillips PM2.5×4.0 screws 1 that secure the LED board to the ke yboard frame. 4. Remov e the LED board 2 . R emo ving the LED Boar d Re v erse the abov e procedure to install the LED board.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 9 5. 1 3 K eyb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Memory/Mini PCI module compartment cov er ( Section 5.6) b . Switch co ver ( Section 5.10 ) c. K eyboard assembly frame ( Section 5.11 ) 2. T urn the ke yboard assembly frame upside down with the LED board to ward you. Ke yboard Spare P ar t Number Inf ormation Fo r u s e i n : F rance F rench Canada Ger many Italy Norwa y 403809-051 403809-121 403809-041 403809-061 403809-091 Spain Sweden and Finland United Kingdom United States 403809-071 403809-101 403809-031 403809-001
5–30 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Remov e the fi ve Phillips PM2.5×4.0 scre ws 1 that secure the ke yboard to the keyboard frame. 4. Remov e the keyboard 2 . R emo ving the K e yboar d Re v erse the abov e procedure to install the keyboard.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–31 5 . 1 4 Di s pla y Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications module. Displa y Assembl y Spare P ar t Number Information 17-inch, WSXGA , TFT , si ngle-lamp with BrightView 17-inch, WXGA , TFT , single-lamp with BrightView 403797-001 403796-001
5–3 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Disconnect the auxiliary and main antenna cables from the Mini PCI communications module. Disconnec ting the W ir eles s Ant enna Ca bles
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 3 4. Remov e the switch cov er ( Section 5.10 ). 5. Remov e the keyboard assembly frame ( Section 5.11 ). 6. Disconnect the display cable 1 from the system board. 7. Remov e the wireless antenna cables from the clips 2 in the top cov er . Disconnec ting the Displa y and W ir eles s An tenna Ca bles
5–3 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures Ä CA UTION: Support the display as sembl y when r emov ing the follo wing sc r e ws . F ailure t o support the display a ssembl y can result in damage t o the displa y assembl y and other computer components . 8. Remov e the the silver Phillips PM2.5×6.0 scre w 1 and the f i ve Phillips PM2.5×9.0 scre ws 2 that secure the display assembly to the computer . 9. Lift the display assembly straight up and remov e it 3 . R emo ving the Dis play As sembl y
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 5 Displa y Assembl y Subcomponent Spare P ar t Number Information Displa y Plastics Kits F or use with dual-lamp displa ys F or use with single-lamp displa ys Includes: ■ Displa y bezel ■ Displa y enclosure ■ Displa y release latch actuator and hooks (not illustrated) 412269-001 403881-001 Displa y Hinge Kits F or use with dual-lamp displa ys F or use with single-lamp displa ys 412270-001 403884-001 Displa y inv er ter boards F or use with dual-lamp displa ys F or use with single-lamp displa ys 412268-001 403831-001 Displa y Panel Kits (include displa y panel cable) 17-inch, WSXGA ,TFT , single-lamp with BrightView 17-inch, WXGA ,TFT , single-lamp with BrightView 417617-001 417616-001 Wireless Antenna Kit (includes cable and tr ansceiv ers) 403882-001 Displa y Cable Kits (not illustrated) F or use with dual-lamp displa ys F or use with single-lamp displa ys 412271-001 403885-001 Displa y Label Kit (not illustrated) 403887-001 Displa y Screw Kit (not illustrated), includes: ■ Phillips PM2.5×7.0 scre ws ■ Phillips PM2.5×5.0 scre ws ■ Rubber scre w covers 403886-001 P ad Kit (not illustrated ), includes rubber scre w cov ers 403815-001
5–3 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 10. Remov e the six rubber screw co vers 1 and 2 and the six Phillips PM2.5×7.0 scre ws 3 that secure the display bezel to the display assembly . ✎ The four rubber scre w covers 1 on the top edge of the display bezel are larger than the tw o rubber screw co vers 2 on the bottom edge of the bezel. R emo ving the Dis play Bez el Scr e w s
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 7 11. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly . 12. Remov e the display bezel 3 . R emo ving the Dis play Bez el
5–3 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 13. Disconnect the follo wing cables: 1 Display panel cable 2 Light sensor cable 3 Display in verter cable Disconnec ting the Displa y P anel Cables
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5 –3 9 14. Remov e the two Phillips PM2.5×4.0 scre ws 1 and the two Phillips PM2.5×7.0 scre ws 2 that secure the display panel to the display enclosure. 15. Remov e the display panel 3 . R emo ving the Dis play P a nel Displa y Assembl y Subcomponents Spare P ar t Number Information Displa y Panel Kits (include displa y panel cable) 17-inch, WSXGA ,TFT , single-lamp with BrightView 17-inch, WXGA ,TFT , single-lamp with BrightView 417617-001 417616-001
5–40 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 16. Remov e the four Phillips PM2.0×4.0 screws 1 that secure each display hinge to the display panel. 17. Remov e the display hinges 2 . R emo ving the Dis play H inges Displa y Assembl y Subcomponents Spare P ar t Number Information Displa y Hinge Kits F or use with dual-lamp displa ys F o r use with single-lamp displa ys 412270-001 403884-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–41 18. Remov e the Phillips PM2.0×4.0 screw 1 that secures the display in verter board to the display enclosure. 19. Swing the top edge of the board 2 up and forward and re move it. R emo ving the Dis play In ve rter Boar d Displa y Assembl y Subcomponents Spare P ar t Number Information Displa y inv er ter boards F or use with dual-lamp displa ys F o r use with single-lamp displa ys 412268-001 403831-001
5–4 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 20. Release the retention tabs 1 b uilt in to the display enclosure lining that secure the wireless antenna cables to the display enclosure. 21. Detach the wireless antenna transcei v ers 2 from the display enclosure. 22. Remov e the wireless antenna transceiv ers and cables 3 . R emo ving the W irele ss Ante nna T r anscei ver s and Cables Re v erse the abov e procedure to reassemble and install the display assembly . Displa y Assembl y Subcomponents Spare P ar t Number Information Wireless Antenna Kit (includes cab le and transceiv ers) 403882-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 3 5. 1 5 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) T op Cover Spare P ar t Number Information T op cov er (includes T ouchP ad) 403822-001
5–44 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 2. Release the ZIF connector to which the T ouchPad cable 1 is connected and disconnect the T ouchPad cable 2 from the system board. ✎ The T ouchPad cable is included in the Cable Kit, spare part number 403814-001. Disconnec ting the T ouc hP ad Cable 3. T urn the computer upside do wn with the front tow ard you.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 5 4. Remov e the two Phillips PM2.5×4.0 scre ws 1 and three silver Phillips PM2.5×6.0 scre ws 2 that secure the top cov er to the computer . R emo ving the T op Co ver S cr e ws , P ar t 1
5–4 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. Remov e the fi ve Phillips PM2.5×13.0 scre ws that secure the top cov er to the computer . R emo ving the T op Co ver S cr e ws , P ar t 2
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 7 6. T urn the computer right-side up with the front to ward you. 7. Remov e the nine silver Phillips PM2.5×6.0 scre ws that secure the top cov er to the computer . R emo ving the T op Co ver S cr e ws , P ar t 3
5–4 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 8. Remov e the six Phillips PM2.5× 13.0 screws that secure the top cov er to the computer . R emo ving the T op Co ver S cr e ws , P ar t 4
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 9 9. Lift up the rear edge of the top cov er 1 until it disengages from the base enclosure. 10. Lift the top cov er 2 straight up and remov e it. R emo ving the T op Co ver Re v erse the abov e procedure to install the top cover .
5–5 0 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 1 6 Sys t e m B o a rd ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.6 ) ■ Mini PCI communications module ( Section 5.7 ) ■ R TC battery ( Section 5.8) ■ Speaker ( Section 5.20 ) ■ Heat sink ( Section 5.21 ) ■ Processor ( Section 5.22 ) ■ Fan assembly ( Section 5.23 ) ■ PC Card assembly ( Section 5.24 ) 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) System Boar d Spare P ar t Number Information F or use with HP P avilion dv8200 models F or use with HP P avilion dv8000 mo vels 417029-001 403790-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–51 2. Press in on the ExpressCard slot bezel 1 to release it. 3. Remov e the ExpressCard slot bezel 2 . ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 403812-001. R emo ving the Expr essC ar d Slot Bez el
5–5 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. Remov e the two silver Phillips PM2.5×6.0 scre ws 1 that secure the display hinge support bracket to the computer . 5. Remov e the display hinge support bracket 2 . ✎ The display hinge support bracket is included in the Plastics Kit, spare part number 403816-001. R emo ving the Dis play H inge Suppor t Br ack et
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5–5 3 6. Remov e the following scre ws: 1 One Phillips PM2.5×9.0 scre w that secures the system board to the base enclosure 2 Four silv er Phillips PM2.5×6.0 screws that secure the system board to the base enclosure 3 One Phillips PM2.5×4.0 scre w that secures the connector board to the base enclosure 7. Remov e the ExpressCard assembly 4 . ✎ The ExpressCard assembly is a v ailable using spare part number 403838-001. R emo ving the S y stem Boar d Sc re ws
5–5 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 8. Disconnect the follo wing cables from the system board: 1 Modem cable 2 Bluetooth module cable 3 USB board cable Disconnec ting the Modem , Bluetooth Module , and USB Bo ard C ab le s
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 9. Lift the right side of the system board 1 until the right side of the board is clear of the base enclosure. 10. Make sure the PC Card eject b utton 2 is depressed and clears the base enclosure. 11. Slide the system board 3 to the right at an angle and re move it. R emo ving the S y stem Boar d
5–5 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 12. Remov e the optical driv e connector board from the system board. ✎ The optical dri ve connector board is a v ailable using spare part numbers 403829-002 (for use with HP Pa vilion dv8000 models) and 417031-001 (for use with HP Pa vilion dv8200 models). R emo ving the Opti cal Dr i ve Co nnecto r Boar d Re v erse the abov e procedures to install the system board.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 7 5 . 1 7 Bluetoot h Modul e 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) Bluetooth Module Spare P ar t Number Information Bluetooth module (includes Bl uetooth module cab le) 397922-001
5–5 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 2. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the Bluetooth module to the base enclosure 3. Remov e the Bluetooth module from the base enclosure 2 . 4. Disconnect the Bluetooth module cable 3 from the Bluetooth module. R emo ving the Bluet ooth Module
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5–5 9 5. Slide and hold the battery release latch acuator 1 to the right. 6. Slide the Bluetooth module cable 2 through the hole in the battery release latch actuator 3 and the clips in the base enclosure. 7. Remov e the Bluetooth module cable 4 from the clip in the base enclosure. ✎ The Bluetooth module cable is included with the Bluetooth module and is also a v ailable in the Cable Kit, spare part number 403814-001. R emo ving the Bluet ooth Module Cable Re v erse the abov e procedure to install the Bluetooth module.
5–60 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 . 1 8 Mo dem Co nne c to r Cable ✎ The modem connector cable is included in the Cable Kit, spare part number 403814-001. 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 )
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–61 2. Remov e the modem connector 1 from the clip 2 in the base enclosure. 3. Remov e the modem connector cable from the routing channel 3 in the base enclosure. R emo ving the Modem C onnect or Ca ble Re v erse the abov e procedure to install the modem connector cable.
5–6 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 1 9 U S B B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) h. System board ( Section 5.16 ) USB Boar d Spare P ar t Number Information USB boards (includes USB bo ard and USB board cable) F or use with HP P avilion dv8200 models F or use with HP P avilion dv8000 models 417032-001 403830-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 3 2. Remov e the USB cable from the routing clips 1 in the base enclosure. 3. Remov e the USB board 2 from the base enclosure. 4. Disconnect the USB board cable 3 from the USB board. ✎ The USB board cable is included with the USB board and is also a v ailable in the Cable Kit, spare part number 403814-001. R emo ving the U SB Boar d Re v erse the abov e procedure to install a USB board.
5–64 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 2 0 S p e a ke r s 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) h. System board ( Section 5.16 ) Speaker Spare P ar t Number Information Speak ers 403825-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 5 2. Disconnect the speaker cable from the system board. Disconnec ting the Speak er Ca ble 3. T urn the system board upside do wn with the front to ward you.
5–6 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. Remov e the two silver Phillips PM2.5×6.0 scre ws 1 that secure the speaker to the system board. 5. Slide the speaker 2 forw ard until it clears the system board. R emo ving the S peak er Re v erse the abov e procedure to install the speaker .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 7 5 .2 1 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) h. System board ( Section 5.16 ) Heat Sink Spare P ar t Number Information Heat sink (includes ther mal paste) 403827-001
5–6 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 2. T urn the system board upside do wn with the expansion port 2 to ward you. 3. Remov e the four silver Phillips PM2.5×6.0 scre ws 1 that secure the heat sink to the system board. 4. Remov e the heat sink 2 . ✎ Due to the adhesi v e quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e the heat sink from side to side to detach the heat sink from the processor . R emo ving the Heat Sink
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 9 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits. R eplac ing the Thermal P ast e Re v erse the abov e procedure to install the heat sink.
5–7 0 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 22 P ro c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) h. System board ( Section 5.16 ) i. Heat sink ( Section 5.21 ) Pr ocessor Spare P ar t Number Information AMD T urion 64 ML-44 (2.4-GHz) AMD T urion 64 ML-40 (2.2-GHz) AMD T urion 64 ML-40 (2.2-GHz) AMD T urion 64 ML-37 (2.0-GHz) AMD T urion 64 ML-34 (1.8-GHz) AMD T urion 64 ML-32 (1.8-GHz) AMD T urion 64 ML-30 (1.6-GHz) 410324-001 430499-001 393579-001 393578-001 417030-001 395744-001 395743-001 Mobile AMD Sempro n 3300 (2.0-GHz) Mobile AMD Sempro n 3100 (1.8-GHz) 430860-001 430855-001 ✎ All processor spare part ki ts include thermal paste.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–71 2. Slide the tip of the processor socket release arm 1 forw ard until it clears the notch 2 on the processor socket. 3. Swing the processor socket release arm forward 3 as f ar as it will go. 4. Lift the processor straight up and remov e it 4 . ✎ The gold triangle 5 on the processor should be aligned in the front right corner when you install the processor. R emo ving the Pr ocess or Re v erse the abov e procedure to install the processor .
5–7 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 23 F a n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) h. System board ( Section 5.16 ) i. Heat sink ( Section 5.21 ) F an Assembl y Spare P ar t Number Information F an assembly 403826-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 3 2. Disconnect the fan cable 1 and the po wer connector cable 2 from the system board. 3. Remov e the following scre ws: 3 One Phillips PM2.5×4.0 scre w that secures the expansion port bracket and f an assembly to the system board 4 T wo slotted M1.5×9.0 scre ws on each side of the expansion port 2 connector that secure the e xpansion port bracket and f an assembly to the system board 5 T wo Phillips PM2.5×7.0 scre ws on each side of the external monitor connector that secure the f an assembly to the system board R emo ving the F an Asse mbly S c r e w s
5–7 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. Slide the expansion port 2 brack et 1 aw ay from the system board. 5. Remov e the fan assembly 2 . R emo ving the F an Asse mbly
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 5 ✎ If necessary , perform the follo wing steps to remov e the power connector cable from the fan assembly . ✎ The po wer connector cable is included in the Cable Kit, spare part number 403814-001. 6. T urn the fan assembly upside do wn with the po wer connector to ward you. 7. Remov e the power connector cable 1 from the routing channel on the fan assembly . 8. Remov e the power connector 2 from the clip in the f an assembly . R emo ving the P o we r Connec tor Cable Re verse the abo ve procedure to install the po wer connector cable and fan assembly .
5–7 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 24 PC C a r d A s s e m b ly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard assembly frame ( Section 5.11 ) f. Display assembly ( Section 5.14 ) g. T op cov er ( Section 5.15 ) h. System board ( Section 5.16 ) PC Car d Assembl y Spare P ar t Number Information PC Card assembly 403835-001
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5–77 2. T urn the system board upside do wn with the audio jacks, USB ports, and external monitor port to ward you. 3. Remov e the two Phillips PM2.0×4.0 scre ws that secure the PC Card assembly to the system board. R emo ving the P C Car d Ass embly Sc r e ws
5–7 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. T urn the system board right-side up with the audio jacks, USB ports, and external monitor port to ward you. 5. Disengage the hooks 1 on the PC Card assembly from the slots 2 on the PC Card connector and remov e the PC Card assembly 3 from the system board. R emo ving the P C Car d Ass embly Re v erse the abov e procedures to install the PC Card assembly .
Maintenance and S ervi ce Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height F ront Rear Width Depth 3.76 cm 4.62 cm 39.68 cm 28.19 cm 1.48 in 1.82 in 15.62 in 11.10 in W eight With 17.0-inch displa y , optical drive and 8-cell batter y 3.62 kg 7.98 lbs Input P ower Operating v oltage Operating current 18.5 V dc to 19.0 V dc 4.74 A or 4.9 A T emperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F
6–2 Mainte nance and Serv ice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min s weep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min s weep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Ta b l e 6 - 1 Computer (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA , BrightVie w Display Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.197 × 0.197 mm 1680 × 1050 RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal power consumption 4 W Viewing angle /-65° horizontal, 5 0° v er tical typical
6–4 Mainte nance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 17.0-inch, WXGA , BrightVie w Display Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.259 × 0.259 mm 1280 × 800 RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal power consumption 4 W Viewing angle /-40° horizontal, 20/-40° v er tical typical
Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 Har d Drives 100-GB* 80-GB* 80-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A security Seek times (typical read, including setting) Single trac k Ave ra g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 195,364,233 156,301,488 156,301,488 Disc rotational speed 4200 r pm 5400 r pm 4200 r pm Operating temperature 5°C to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusio ns apply. Consult Customer Care for details. *1 GB = 1 billion b ytes when ref erring to hard dr iv e storage capacity . Actual accessible capacity is less . † Actual drive specificatio ns ma y diff er slightly .
6–6 Mainte nance and Serv ice Gui de Spe cificat ion s 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A security Seek times (typical read, including setting) Single trac k Ave ra g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 117,210,240 117,210,240 78,140,160 Disc rotational speed 5400 r pm 4200 r pm 4200 r pm Operating temperature 5°C to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusio ns apply. Consult Customer Care for details. *1 GB = 1 billion b ytes when ref erring to hard dr iv e storage capacity . Actual accessible capacity is less . † Actual drive specificatio ns ma y diff er slightly . Ta b l e 6 - 4 Har d Drives (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 5 Primary 8-cell, Li-Ion Batter y Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
6–8 Mainte nance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 6 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2) CD Digital A udio , CD-XA ready (Mode 2, F o rm 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (single and multisession), and CD-Bridge Write: CD-R and CD-R W Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full strok e < 110 ms < 210 ms < 130 ms < 225 ms A u dio output level Line-out, 0.7 V r ms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/ s at 1X CD rate) 1500 KB/s (150 KB/ s at 1X CD rate) 3600 KB/s (150 KB/ s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds
Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Ta b l e 6 - 7 DV D ± RW and CD-R W Double-Lay er Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-R OM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2), CD Digital A udio , CD-XA ready (Mode 2, F or m 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (single and multisession), CD-Bridge Write: CD-R and CD-R W D VD-R and DV D - R W Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB
6–10 Maintenance and Serv ice Gui de Spe cificat ion s Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD rate) 5,400 KB/s (1,352 KB /s at 1X D VD rate) 2,700 KB/s (1,352 KB /s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 7 DV D ± RW and CD-R W Double-La yer Combo Drive (Continued) Ta b l e 6 - 8 DV D ± RW and CD-R W Double-Lay er Combo Drive with LightScribe Applicable disc Read: D VD-R, D VD-R W , D VD-R OM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2), CD Digital A udio , CD-XA ready (Mode 2, F or m 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (single and multisession), CD-Bridge Write: CD-R and CD-R W D VD-R and DV D - R W Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in)
Spe cificat ion s Maintenance and S ervi ce Guide 6–11 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD rate) 5,400 KB/s (1,352 KB /s at 1X D VD rate) 2,700 KB/s (1,352 KB /s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds Ta b l e 6 - 8 DV D ± RW and CD-R W Double-Lay er Combo Drive with LightScribe (Continued)
6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A v ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervi ce Guide 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natura l K eyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Ho st Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link Audio Data F ax Modem with Smar tCP IRQ6 Diskette driv e IRQ7* P arallel por t IRQ8 System CMOS/real-time clock IRQ9* Microsoft A CPI-compliant system IRQ10* Realtek R TL8139 F amily PCI f ast Ether net Controller
6–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numer ic data processor IRQ14 Pri mar y IDE channel IRQ15 Secondar y IDE channel *Def ault configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IR Q5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the se rial port may assert IRQ3 or IRQ4. T able 6-10 System Interrupts (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or CPU 040 - 05F Counter/timer registers 044 - 05F Unused 060 K eyboard controller 061 P or t B 062 - 063 Unused 064 K eyboard controller 065 - 06F Unused 070 - 071 NMI enab le/R TC 072 - 07F Unused 080 - 08F DMA page registers 090 - 091 Unused 092 P or t A 093 - 09F Unused 0A0 - 0A1 Interrupt controller no . 2
6–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk controller 1F8 - 200 Unused 201 Jo ystick (decoded in ESS1688) 202 - 21F Unused 220 - 22F Enter tainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reser v ed serial por t T able 6-11 System I/O Addresses (Continued)
Spe cificat ion s Maintenance and S ervi ce Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB V GA 3BC - 3BF Reser v ed (parallel por t/no EPP suppor t) 3C0 - 3DF V GA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF Inter nal modem 3F0 - 3F7 “A” diskette controller 3F8 - 3FF Serial por t (COM1/def ault) CF8 - CFB PCI configuration inde x register (PCIDIVO-1) CFC - CFF P CI configuration data register (PCIDIV O-1) T able 6-11 System I/O Addresses (Continued)
6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Un used 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 01000000-047FFFFF Super e xtended memor y 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memor y (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System BIOS
Maintenance and S ervi ce Guide A–1 A Sc r e w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All scre ws listed in this appendix are a v ailable in the Computer Scre w Kit, spare part number 403813-001, and the Display Scre w Kit, spare part number 403886-001. Phillips P M3 . 0×4. 0 Sc r ew L ocations Ta b l e A - 1 Phillips PM3.0×4.0 Screw Color Qty . Length Thread Head Width Black 4 4.0 mm 3.0 mm 4.5 mm Where used: 4 screws that secure the hard driv e fram e to the hard dr iv e (documented in Section 5.4 ) mm
A–2 Mainte nance and Serv ice Gui de Scr ew Listin g Blac k Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 2 Blac k Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 5 6.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the hard driv e cov er to the computer (screws are captured on the cov er by C clips; documented in Section 5.4 ) 2 T wo scre ws that secure the memor y/M ini PCI module compar tment cov er to the computer (screw is captured on the co ver b y C clips; documented in Section 5.6 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–3 Silv er Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the hard driv e to the computer (documented in Section 5.4 ) mm
A–4 Mainte nance and Serv ice Gui de Scr ew Listin g Silv er Phillips P M2 .5×6 . 0 Scr ew L ocation Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: One screw that secures the k eyboard asse mb ly to the computer (documented in Section 5.11 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–5 Silv er Phillips P M2 .5×6 . 0 Scr ew L ocation Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: One screw that secures the displa y asse mbly to the computer (documented in Section 5.14 ) mm
A–6 Mainte nance and Serv ice Gui de Scr ew Listin g Silv er Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 3 screws that secure the top co ve r to the computer (documented in Section 5.15 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–7 Silv er Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 8 screws that secure the top co ve r to the computer (documented in Section 5.15 ) mm
A–8 Mainte nance and Serv ice Gui de Scr ew Listin g Silv er Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the base enclosur e suppor t brack et to the computer (documented in Section 5.16 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–9 Silv er Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the system boar d to the computer (documented in Section 5.16 ) mm
A–10 Maintenance and S ervi ce Guide Scr ew Listin g Phill ips P M 2 .5×6. 0 Scre w Locations Ta b l e A - 3 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the speak er to the computer (documented in Section 5.20 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–11 Silv er Phillips P M2 .5×6 . 0 Scr ew L ocations Ta b l e A - 3 Silver Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 29 6.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the heat sink to the computer (documented in Section 5.21 ) mm
A–12 Maintenance and S ervi ce Guide Scr ew Listin g Phillips P M2 .5×4. 0 Sc r ew L ocations Ta b l e A - 4 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the memory shie ld to the computer (documented in Section 5.6 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–13 Phillips P M2 .5×4. 0 Sc r ew L ocations Ta b l e A - 4 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: 3 screws that secure the s witch co v er to the computer (documented in Section 5.10 ) mm
A–14 Maintenance and S ervi ce Guide Scr ew Listin g Phillips P M2 .5×4. 0 Sc r ew L ocations Ta b l e A - 4 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: 1 F our screws that secure the LED boa rd to the k eyboard fr ame (documented in Section 5.12 ) 2 Fiv e screws that secure the k eyboard to the k eyboard frame (documented in Section 5.13 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–15 Phillips P M2 .5×4. 0 Sc r ew L ocations Ta b l e A - 4 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the displa y panel to the displa y enclosure (documented in Section 5.14 ) mm
A–16 Maintenance and S ervi ce Guide Scr ew Listin g Phillips P M2 .5×4. 0 Sc r ew L ocations Ta b l e A - 4 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.15 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–17 Phillips P M2 .5×4. 0 Sc r e w L ocation Ta b l e A - 4 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: One screw that secures the connector b oard to the computer (documented in Section 5.16 ) mm
A–18 Maintenance and S ervi ce Guide Scr ew Listin g Phillips P M2 .5×4. 0 Sc r e w L ocation Ta b l e A - 4 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 4.5 mm Where used: One screw that secures the f an assembly and e xpansion por t br ac ket to the system board (documented in Section 5.23 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–19 Philli ps P M2 . 5×13. 0 Scr ew L ocat ions Ta b l e A - 5 Phillips PM2.5×13.0 Screw Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 4.5 mm Where used: 1 One scre w that secures the optical dr iv e to the computer (documented in Section 5.9 ) 2 T wo scre ws that secure the switch co v er to the computer (documented in Section 5.10 ) mm
A–20 Maintenance and S ervi ce Guide Scr ew Listin g Philli ps P M2 . 5×13. 0 Scr ew L ocat ion Ta b l e A - 5 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 4.5 mm Where used: One scre w that secures the ke yboard a ssembly to the computer (documented in Section 5.11 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–21 Philli ps P M2 . 5×13. 0 Scr ew L ocat ions Ta b l e A - 5 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 4.5 mm Where used: 5 screws that secure the top co ve r to the computer (documented in Section 5.15 ) mm
A–2 2 Maintenance and S ervi ce Guide Scr ew Listin g Philli ps P M2 . 5×13. 0 Scr ew L ocat ions Ta b l e A - 5 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 4.5 mm Where used: 6 screws that secure the top co ve r to the computer (documented in Section 5.15 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–2 3 Phill ips P M 2 .5×9 .0 Scr ew L ocat ions Ta b l e A - 6 Phillips PM2.5×9.0 Screw Color Qty . Length Thread Head Width Black 6 9.0 mm 2.5 mm 4.5 mm Where used: 5 screws that secure the displa y asse mbly to the computer (documented in Section 5.14 ) mm
A–2 4 Maintenance and S ervi ce Guide Scr ew Listin g Phill ips P M 2 .5×9 .0 Scr ew L ocat ion Ta b l e A - 6 Phillips PM2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 6 9.0 mm 2.5 mm 4.5 mm Where used: One screw that secures the system bo ard to the computer (documented in Section 5.16 ) mm
Scr ew L isti ng Maintenance and S ervi c e Guide A–2 5 Philli ps P M2 . 5×7 . 0 Sc re w Locations Ta b l e A - 7 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 10 7.0 mm 2.5 mm 4.5 mm Where used: 6 screws that secure the displa y bezel to the displa y assembly (documented in Section 5.14 ) mm
A–2 6 Maintenance and S ervi ce Guide Scr ew Listin g Philli ps P M2 . 5×7 . 0 Sc re w Locations Ta b l e A - 7 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the displa y panel to the displa y enclosure (documented in Section 5.14 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–2 7 Philli ps P M2 . 5×7 . 0 Sc re w Locations Ta b l e A - 7 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the f an assembly to the system board (documented in Section 5.23 ) mm
A–2 8 Maintenance and S ervi ce Guide Scr ew Listin g Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 8 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: 8 screws that secure the displa y hinges to the displa y panel (documented in Section 5.14 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–2 9 Phillips P M2 .0×4. 0 Sc r e w L ocation Ta b l e A - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the displa y inv er t er to the displa y enclosure (documented in Section 5.14 ) mm
A–30 Maintenance and S ervi ce Guide Scr ew Listin g Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth mo dule to the computer (documented in Section 5.17 ) mm
Scr ew L isti ng Maintenance and S ervi ce Guide A–31 Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the PC Card asse mbly to the system board (documented in Section 5.24 ) mm
A–3 2 Maintenance and S ervi ce Guide Scr ew Listin g Slotted M1. 5×9 .0 Sc re w L ocations Ta b l e A - 9 Slotted M1.5×9.0 Screw Color Qty . Length Thread Head Width Silv er 2 9.0 mm 1.5 mm 4.0 mm Where used: 2 screws that secure the f an assembly to the system board (documented in Section 5.23 ) mm
Maintenance and S ervi ce Guide B–1 B Sof t w are Upd a te and Reco v er y Updat ing S oft w a r e Updated versions of the softw are provided with your computer may be a v ailable on the HP W eb site. Most software and BIOS upda tes on the HP W eb site are packaged in compressed f iles called SoftP aqs . Some do wnload packages contain a file named Readme.txt, which contains information reg arding installing and troubleshooting the f ile. T o update the software: 1. Identify your computer model, product category , and series or family . Prepare for a system BIOS update b y identifying the BIOS version currently installed on the computer . If your computer is connected to a network, consult the network administrator before installing an y software updates, especially system BIOS updates. ✎ The computer system BIOS is stored on the system R OM. The BIOS initializes the operating system, determines ho w the computer will interact with the hardware de vices, and provides for data transfer among hardware de vices, including the time and date. 2. Access the updates by visiting the HP W eb site at http://www .hp.com . 3. Install the updates.
B–2 Maint enance and Serv ice Guide So ft w are Updat e and Reco ve r y Updating t he BIOS T o determine whether av ailable BIOS updates contain later BIOS versions than those currently installed on the computer , you need to kno w the version of the system BIOS currently installed. BIOS version information (also kno wn as RO M d a t e and System BIOS ) can be displayed by pressing fn esc (if you are already in Microsoft® W indo ws®) or by opening the Setup Utility . T o use the Setup Utility for displaying BIOS information: 1. Open the Setup Utility by turning on or restarting the computer , and then pressing f10 while the “Press <F10> to enter Setup” message is displaye d in the lo wer-left corner of the screen. 2. If the Setup Utility does not open with the system information displayed, use the arro w keys to select the Main menu. When the Main menu is selected, BIOS and other system information is displayed. 3. T o exit the Setup Utility , use the arro w keys to select Exit > Exit Discarding Changes , and then press enter . Ä CA UTION: T o pr ev ent damage to the com puter or an unsucces sful installati on, do wnload and install a BIO S update onl y when the comput er is connected to r eliable e xternal po w er using the A C adapter . D o not do wnload or install a BIO S update w hile the compute r is running on battery pow er , dock ed in an optional docking de vi ce , or connected to an optional po we r sour ce. Dur ing the do wnload and ins tallati on , follo w these instr ucti ons: ■ Do not disconnect pow er from the co mputer by unplugging the po wer cord from the A C outlet. ■ Do not shut down the computer or initiate standb y or hiber nation. ■ Do not inser t, remov e, connect, or disconnect any de vice, cable , or cord.
Softw ar e Update and Reco very Maintenance and S ervi ce Guide B–3 T o download a BIOS update: 1. Access the page on the HP W eb site that provides software for your computer: Select Start > Help and Support , and then select the software and dri vers update. 2. Follo w the instructions on the screen to identify your computer and access the BIOS update you want to do wnload. 3. At the do wnload area: a. Identify the BIOS update that is later than the BIOS version currently installed on your computer . Make a note of the date, name, or other identif ier . Y ou may need this information to locate the update later , after it has been do wnloaded to your hard driv e. b . F ollow the instructions on the screen to do wnload your selection to the hard dri ve. Make a note of the path to the location on your hard dri ve where the BIOS update will be do wnloaded. Y ou will need to access this path when you are ready to install the update. ✎ If you connect your computer to a network, consult the network administrator before installing an y software updates, especially system BIOS updates. BIOS installation procedures v a ry . Follo w any instructions that are displayed on the screen after the do wnload is complete. If no instructions are displayed, follo w these steps: 1. Open W indo ws Explorer by selecting Start > All Pr ograms > Accessories > Windo ws Explor er . 2. In the left pane of the W indo ws Explorer windo w: a. Click My Computer and then your hard dri ve designation. The hard dri v e designation is typically Local Disk (C:). b . Using the hard dri ve path you recorded earlier , open the folder on your hard dri v e that contains the update.
B–4 Maint enance and Serv ice Guide So ft w are Updat e and Reco ve r y 3. Double-click the f ile that has an .ex e extension (for e xample, f ilename .ex e ). The BIOS installation begins. 4. Complete the installation by follo wing the instructions on the screen. ✎ After a message on the screen repor ts a successful installation, you can delete the do wnloaded file from your hard dri ve. Upd atin g Soft war e Progr ams and Driv ers T o download and install softw are other than a BIOS update: 1. Access the page on the HP W eb site that provides software for your computer: Select Start > Help and Support , and then select the software and dri vers update. 2. Follo w the instructions on the screen to find the softw a re you want to update. 3. At the do wnload area, select the software you want to do wnload and follow the instructions on the screen. ✎ Make a note of the path to the location on your hard dri ve where the software will be do wnloaded. Y ou will need to access this path when you are ready to install the software. 4. When the do wnload is complete, open W indo ws Explorer by selecting Start > All Pr ograms > Accessories > Windo ws Explor er . 5. In the left pane of the W indo ws Explorer windo w: a. Click My Computer and then your hard dri ve designation. The hard dri v e designation is typically Local Disk (C:). b . Using the hard dri ve path you recorded earlier , open the folder on your hard dri v e that contains the update.
Softw ar e Update and Reco very Maintenance and S ervi ce Guide B–5 6. Double-click the f ile that has an .ex e extension (for e xample, f ilename .ex e ). The installation begins. 7. Complete the installation by follo wing the instructions on the screen. ✎ After a message on the screen repor ts a successful installation, you can delete the do wnload package from your hard driv e. Rec o v er in g S yst em I nform a t io n T ools provided by the operating system and PC Reco very software are designed to help you with the follo wing tasks for safeguarding your information and restoring it in case of a system fai lu re: ■ Back up your information regularly to protect your important system f iles. ■ Make a set of reco very discs (PC Recov ery software feature). Recov ery discs are used to start up (boot) your computer and restore the operating system and software programs to f actory settings in case of system failure or instability . ■ Create system restore points (operating system feature). System restore points allo w you to rev erse undesirable changes to your computer by restoring the computer to an earlier state. ■ Recov er a program or driv er (PC Recov ery software feature). This feature helps you reinstall a program or dri v er without performing a full system recov ery . ■ Perform a full system recov ery (PC Recovery softw are feature). W ith PC Recov ery , yo u can reco ver your full f actory image if you experience system f ailure or instability . PC Recov ery works from a dedicated recov ery partition on the hard dri ve or from reco very discs you create.
B–6 Maint enance and Serv ice Guide So ft w are Updat e and Reco ve r y B ac king U p Y our Inf orma tion When to Ba c k Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or softw are. Ba ck up Sugg estions ■ Create system restore points using W indo ws XP Professional System Restore feature. ■ Store personal f iles in the My Documents folder and back up these folders periodically . ■ Back up templates stored in their associated programs. ■ Sa ve customized settings in a windo w , toolbar , or menu bar by taking a screen shot of your settings. The screen shot can be a time sa ver if you ha ve to reset your preferences. T o copy the screen and paste it into a W ord document: a. Display the screen. b . Cop y the screen: T o copy only the acti ve windo w , press alt fn prt sc . T o copy the entire screen, press fn prt sc . c. T o paste the copied images into a document, open W ord, and then select Edit > Paste .
Softw ar e Update and Reco very Maintenance and S ervi ce Guide B–7 Us ing S y ste m R est or e P oint s When you back up your system, you are creating a system restore point. A system restore point allo ws you to save and name a snapshot of your hard dri v e at a specific point in time. Y ou can then recov er back to that point if you want to re verse subsequent changes made to your system. ✎ Recov ering to an earlier restore point does not affect data f iles sa ved or e-mails created since the last restore point. Y ou also can create additional restore points to pro vide increased protection for your system f iles and settings. When to Create Restore P oints ■ Before you add or extensi vely modify softw are or hardware. ■ Periodically , whene ver the system is performing optimally . ✎ If you re vert to a restore point and then change your mind, you can re verse the restoration. Create a S ystem Restore P oint 1. Select Start > Help and Support , and then click System Restor e . The System Restore windo w opens. 2. Click Create a r estore point , and then click Next . 3. Follo w the on-screen instructions.
B–8 Maint enance and Serv ice Guide So ft w are Updat e and Reco ve r y Restore to a Pre vious Date and Time T o rev ert to a restore point (creat ed at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support , and then click S ystem Restor e . The System Restore windo w opens. 2. Click Restore my computer to an earlier time , and then click Next . 3. Follo w the on-screen instructions. Creating Reco v er y Discs PC Recov ery Disc Creator creates a set of recov ery CDs or D VDs for the computer . Use recovery discs to restore the operating system and software programs to f actory settings, in case of system failure or instability . ✎ Handle these discs carefully and keep them in a safe place. The software allo ws the creation of only one set of recov ery discs. Note the follo wing guidelines before creating recovery discs: ■ Y ou will need high quality CD-R, D VD-R, or D VD R media (purchased separately). ✎ D VD±R W/R and double-layer D VD±R W are not compatible with the PC Recov ery Disc Creator software. ■ The computer must be connected to A C po wer during this process. ■ Only one set of recov ery discs can be created per computer .
Softw ar e Update and Reco very Maintenance and S ervi ce Guide B–9 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve f inished creating the recov ery discs. The next time you open PC Recov ery Disc Creator , you will be prompted to continue the disc creation process. T o create a set of recovery discs: 1. Select Start > All Pr ograms > System Recovery > PC Recov ery Disc Creator . The PC Recov ery Disc Creator tool opens. 2. Click Next. ✎ If you are operating the computer on battery po wer , you will be prompted to connect to A C po wer before you can go to the next step. 3. Select the type of disc you want to use and click Next . ✎ The software e xamines the image and displays the number of blank discs needed to create your recov ery discs. 4. Insert the f irst disc and follo w the on-screen instructions to complete the creation of the recov ery discs.
B–10 Maintenance and Serv ice Gui de So ft w are Updat e and Reco ve r y Rei ns ta lli n g So f t ware P rogra ms an d Dr iv ers If a program or dri ver preinstalled at the f actory is accidentally erased or is damaged, the Application and Dri v er Recov ery tool allo ws you to reinstall it. ✎ Software not pro vided with this computer must be reinstalled from the disc provided b y the manufacturer or do wnloaded from the manufacturer's W eb site. ✎ Before reinstalling the program, be sure it is fully uninstalled. The Application and Dri ver Recov ery tool replaces corrupted system f iles and reinstalls deleted system f iles within the program. ■ In most cases, if the program you are reinstalling is still on your computer , the reinstallation process does not af fect your personal settings. ■ In all cases, if a program has been deleted from your computer , the reinstallation process reinstalls the program or utility to the factory image b ut cannot restore your personal settings. Reinstalling Preinstall ed Progr ams and Driv ers 1. Remov e the program or driv er: ✎ In some cases, dri v ers are not listed in the Add or Remov e Programs list. If the dri ver is not listed, it does not need to be re move d. a. Select Start > Contro l Panel > Add or Remov e Pr ograms . b . Click the program or dri ver you w ant to remov e, and then click Change/Remov e .
Softw ar e Update and Reco very Maintenance and S ervi ce Guide B–11 2. Select Start > All Pr ograms > System Recovery > A pplication and Driver Recov ery . The Application and Dri ver Recov ery tool opens. 3. Select A pplication Installation or Driv er Installation , and then click Next . 4. Follo w the on-screen instructions to complete the program or dri v er recov ery . 5. Restart the computer if prompted. Reinstalling Programs fr om Disc s 1. Insert the disc into the optical dri v e. 2. When the installation wizard opens, follo w the installation instructions on the screen. 3. Restart the computer if prompted. P erforming a Reco v er y PC Recov ery software allo ws you to repair or restore the system if you experience system f ailure or instability . PC Reco very works from reco very discs that you create or from a dedicated recov ery partition on the hard driv e. ✎ Microsoft W indo ws XP has its o wn b uilt-in repair features, such as System Restore and dri v er roll-back capabilities. If you ha ve not already tried these features, try them before using PC Recov ery . ✎ PC Recov ery only recov ers software that was preinstalled at the factory . Software not pro vided with this computer must be reinstalled from the disc provided b y the manufacturer or do wnloaded from the manufacturer's W eb site.
B–12 Maintenance and Serv ice Gui de So ft w are Updat e and Reco ve r y Reco v erin g from the Reco very Disc s T o restore the system from the recovery discs: 1. Back up all personal f iles. 2. Insert the f irst recov ery disc into the optical driv e and restart the computer . 3. Follo w the on-screen instructions. Reco v erin g from the P ar tition on t he Har d Dr i v e Y ou can perform a reco very from the partition on the hard dri ve from either the Start b utton or f11 . T o restore the system from the partition: 1. Access the PC Recov ery tool: ❏ T o access PC Recovery from the Start b utton, select Start > All Pr ograms > System Recovery > PC Recovery . ❏ T o access PC Recovery from f11 , restart the computer and press f11 while the “Press <F11> for recov ery” message is displayed on the screen. The PC Recov ery tool opens. 2. Select PC Recov ery and click Next . The computer restarts and the PC Recov ery tool opens. 3. Click OK. 4. Follo w the on-screen instructions to complete the system recov ery . If you want to perform a destructive reco very: ✎ A destructi ve reco very formats the hard dri ve and restores the computer to its factory state. Se lect this option only as a last resort.
Softw ar e Update and Reco very Maintenance and S ervi ce Guide B–13 a. Click Adv anced Options on the System Reco very screen. b. S e l e c t Destructi ve Recov ery and follo w the on-screen instructions. Deletin g t he Reco v er y P ar tition on t he Har d Dr i v e The PC Recov ery Advanced Options menu pro vides the option of deleting the recov ery partition, which will increase space on the hard dri ve. Delete the reco very partition only if you ha ve already created recov ery discs. Ä CA UTION: After y ou cr eate the r ecovery di scs, y ou ca n in cr ease space on the har d dri ve b y deleting the r eco ve ry par tition . How ev er , do ing this is not r ecommended . If y ou delete this partition , you w ill lose an y info rmati on that is on the par titi on , including the P C Reco very so ftwar e . The r eafter , y ou mus t use the r eco v ery discs to acces s P C Reco ve ry soft ware . T o delete the recovery partition: 1. If you ha ve not already created reco very discs, create them no w . 2. Select Start > All Pr ograms > System Recovery > PC Recovery . The PC Recov ery tool opens. 3. Select PC Recov ery and click Next . The computer restarts and the PC Recov ery tools opens. 4. Click OK. 5. At the System Recov ery screen, click Advanced Options . 6. Select Delete Recov ery Partition (not r ecommended) and follo w the on-screen instructions.
B–14 Maintenance and Serv ice Gui de So ft w are Updat e and Reco ve r y Upd atin g Reinstalled Sof t w are After you perform a system recov ery , connect to the Internet to update all reinstalled software. T o access update links for th e operating system and other software pro vided on your computer: » Select Start > Help and Support . T o update optional software, follo w the instructions provided b y the software manufacturer . Some programs include an update feature you can access from a Help b utton or menu within the program.
Maintenance and S ervi ce Guide C–1 C Dis pl a y Com pon ent Rec y c ling Å W ARNI NG: The bac klight con tains mer c ury . Ca ution sh ould be e xe r c ised whe n r emo v ing and handling the backli ght to a vo id damaging this component and ca using e xposur e to the mer c ur y . Ä CA UTION: The pr ocedur es in this appendi x can re sult in damage to displa y components . T he only components int ended fo r r ecy cling purpo ses ar e the liqui d cry stal dis play (L CD) panel and the backli ght . Car eful handling should be e xer cis ed when r emov ing these components . ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of en vironmental considerations. For disposal or rec ycling information, contact your local authorities or visit the Electronic Industries Alliance (EIA) at http://www .eiae.org .
C–2 M aintenance and S ervi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this appendix are general disassembly instructions. Specif ic details, such as scre w sizes, quantities, and locations, and co mponent shapes and sizes, can v ary from one computer model to another . Refer to Section 5.14, “Display Assembly , ” for display assembly disassembly steps.
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–3 Perform the follo w ing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . R emo ving the Dis play Bez el Scr e w Co ve rs and Sc r e w s
C–4 M aintenance and S ervi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . R emo ving the Dis play Bez el
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–5 4. Disconnect all LCD panel cables 1 from the display in verter and remov e the in verter 2 . R emo ving the Dis play In ve rter
C–6 M aintenance and S ervi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. R emo ving the L CD P anel
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–7 7. T urn the LCD panel upside do wn. 8. Remov e all screws that secure the LCD panel frame to the LCD panel. R emo ving the L CD P anel F r ame Sc re ws
C–8 M aintenance and S ervi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD panel frame 2 from the display panel. R emo ving the L CD P anel F r ame
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cover . R emo ving the Bac klight Co ve r
C–10 Main tenance and Se rvi ce Guide Display C omponent Recy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. R eleasing the Bac klight Cable s
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–11 16. T urn the LCD panel upside do wn. 17. Remov e the backlight frame from the LCD panel. R emo ving the Bac klight F rame
C–12 Main tenance and Se rvi ce Guide Display C omponent Recy cling Å W ARNI NG: The bac klight con tains mer c ury . Ca ution sh ould be e xe r c ised whe n r emo v ing and handling the backli ght to a vo id damaging this component and ca using e xposur e to the mer c ur y . 18. Slide the backlight out of the backlight frame. R emo ving the Bac klight
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. R eleasing the L CD P anel
C–14 Main tenance and Se rvi ce Guide Display C omponent Recy cling 23. Remov e the LCD panel. R emo ving the L CD P anel 24. Recycle the backlight and LCD panel.
Maintenance and S ervi ce Guide D–1 D Co nnec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel
D–2 Maintenance and Se rvi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data – 4 Ground
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide D–3 Ta b l e D - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 1 3 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog
D–4 Maintenance and Se rvi ce Guide Connec tor P in Assignments Ta b l e D - 5 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit 5 Unused 2 T ransmit – 6 Receive – 3 Receive 7 Unused 4 Unused 8 Unused
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused
D–6 Maintenance and Se rvi ce Guide Connec tor P in Assignments Ta b l e D - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground
Maintenance and S ervi ce Guide E–1 E P o w er C ord Set Requ ir em ents 3-Con duc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Po wer cord sets for use in other countries must meet the requirements of the country where the computer is used.
E–2 Maint enance and Serv ice Gui de P ow er Cor d Set Requirements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for e v aluation in the country where the po wer cord set will be used. ■ The po wer cord sets must have a minimum current capacity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by each country’ s po wer system. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the ap pliance inlet on the back of the computer .
P ow er Cord Set R equirements Maintenance and S ervi ce Guide E–3 Coun tr y-Spec ific R equiremen ts 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Ag ency Applicable Note Number A ustralia EANSW 1 Au s t r i a OV E 1 Belgium C EBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n ME T I 3 ✎ NOTES: 1. The fle x ib le cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ow er cord set fittings (appliance coupler and wall plug) must bear the cer tification mark of the agency responsible f or ev aluation in the countr y where it will be used. 2. The fle x ib le cord must be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug m ust be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , fle xib le cord, and wall plug m ust bear a “T” mark and registration number in accordance with the J apanese Dentor i La w . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration.
E–4 Maint enance and Serv ice Gui de P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle x ib le cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ow er cord set fittings (appliance coupler and wall plug) must bear the cer tification mark of the agency responsible f or ev aluation in the countr y where it will be used. 2. The fle x ib le cord must be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug m ust be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler , fle xib le cord, and wall plug m ust bear a “T” mark and registration number in accordance with the J apanese Dentor i La w . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration. 4. The fle x ib le cord must be T ype R VV , 3-conductor , 0.75 mm² conductor size. P ow er cord set fittings (appliance co upler and wall plug) m ust bear the cer tification mar k of the agency resp onsible f or e v aluation in the countr y where it will be used. 5. The fle xible cord m ust be T ype VC TF , 3-conductor , 0.75 mm² conductor size . P ow er cord set fittings (appliance coupler and wall plug) m ust bear the cer tification mar k of the agency respon sible f or e v aluation in the countr y where it will be used. 3-Conductor P ower Cor d Set Requirements (Continued) Country/Region Accredited Ag ency Applicable Note Number
Maintenance and S ervi ce Guide Inde x–1 In de x 1394 port 1–11 A all-in-one media cable, spare part number 3–18, 3–20 analog TV tuner, spare part number 3–18, 3–23 arrow keys 1–15 audio troubleshooting 2–21 audio Y-cable 2, spare part number 3–18, 3–20 audio-in jack location 1–9 pin assignments D–2 audio-out jack location 1–9 pin assignments D–1 B base enclosure, spare part number 3–9, 3–22 battery removal 5–6 spare part number 3–11, 3–21 , 5–6 specifications 6–7 battery bay 1–13, 1–22 battery light 1–7 battery release latch 1–22 Bluetooth module removal 5–57 spare part number 3–9 , 3–20 , 5–57 Bluetooth module cable illustrated 3–15 removal 5–59 bottom components 1–22 Bracket Kit contents 3–5 spare part number 3–5 , 3–22 C Cable Kit components 3–15 spare part number 3–15, 3–22 cables, service considerations 4–2 caps lock key 1–15 CMOS clearing 1–4 components bottom 1–22 front 1–6 keyboard 1–14 left-side 1–10, 1–12 right-side 1–8 top 1–16 , 1–18, 1–21
Inde x–2 Maintenance and Serv ice Gui de Inde x composite S-Video and audio cable, spare part number 3–18 , 3–23 computer feet illustrated 3–14 locations 5–11 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 overview 2–1 Security Menu 2–3 computer specifications 6–1 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–3 RJ-11 D–5 RJ-45 D–4 S-Video-out D–6 Universal Serial Bus (USB) D–2 connectors, service considerations 4–2 D design overview 1–24 Digital Media Slot 1–11 Digital Media Slot light 1–11 disassembly sequence chart 5–3 diskette drive OS loading problems 2–19 precautions 4–3 display assembly removal 5–31 spare part numbers 3–3, 3–21 , 5–31 specifications 6–3, 6–4 Display Cable Kit, spare part numbers 3–13, 3–24, 5–35 Display Hinge Kit components 3–12, 5–35, 5–40 spare part numbers 3–12, 3–23 , 3–24 , 5–35 , 5–40 display hinge support bracket illustrated 3–5 removal 5–52 display inverter board removal 5–41 spare part numbers 3–13, 3–23 , 3–24 , 5–35 , 5–41 Display Label Kit, spare part number 3–13, 3–23, 5–35 Display Panel Kit, spare part numbers 3–13, 3–25, 5–35, 5–39 Display Plastics Kit components 3–12, 5–35 spare part numbers 3–12, 3–23 , 3–24 , 5–35 display release latch 1–7 Display Screw Kit, spare part number 3–13, 3–23, 5–35 display switch 1–16 drive light 1–7 drives, preventing damage 4–3 DVB-T TV tuner antenna adapter, spare part number 3–18 , 3–24
Inde x Maintenance and S ervi ce Guide Inde x–3 DVB-T TV tuner antenna, spare part number 3–18, 3–24 DVB-T TV tuner, spare part number 3–18, 3–24 DVD/CD-RW Combo Drive precautions 4–3 removal 5–19 spare part numbers 3–5, 3–17 , 3–21 , 3–25 , 5–19 specifications 6–8 DVD±RW and CD-RW Combo Drive precautions 4–3 removal 5–19 spare part numbers 3–17, 5–19 specifications 6–9 DVD±RW and CD-RW Double-Layer Combo Drive precautions 4–3 removal 5–19 spare part numbers 3–5, 3–7 , 3–17 , 3–21 , 3–25 , 3–26 , 5–19 specifications 6–9, 6–10 E electrostatic discharge 4–4, 4–8 expansion port 2 1–11 expansion port 2 bracket, removal 5–74 expansion product troubleshooting 2–14 ExpressCard assembly removal 5–53 spare part number 3–7 , 3–22 ExpressCard slot 1–9 ExpressCard slot bezel illustrated 3–14 removal 5–51 external monitor port location 1–10 pin assignments D–3 F f1 to f12 keys 1–15 fan assembly removal 5–72 spare part number 3–7 , 3–22 , 5–72 features 1–2 feet illustrated 3–14 locations 5–11 flowcharts, troubleshooting no audio 2–21, 2–22 no network/modem connection 2–26 no OS loading 2–15 no OS loading from diskette drive 2–19 no OS loading from hard drive 2–16, 2–17, 2–18 no OS loading from optical drive 2–20 no power 2–8, 2–10, 2–11 no video 2–12, 2–13 nonfunctioning device 2–23
Inde x–4 Maintenance and Serv ice Gui de Inde x nonfunctioning docking device 2–14 nonfunctioning keyboard 2–24 nonfunctioning pointing device 2–25 fn key 1–15 front components 1–6 G grounding equipment and methods 4–7 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 spare part numbers 3–9, 3–16 , 3–21 , 3–23 , 3–25 , 5–7 specifications 6–5 hard drive bay 1–23 hard drive cover illustrated 3–14 removal 5–8 spare part number 3–9, 3–25 , 5–7 headphone jack, pin assignments D–1 headset, spare part number 3–19 , 3–20 heat sink removal 5–67 spare part number 3–7, 3–22 , 5–67 I I/O address specifications 6–15 infrared blaster cable, spare part number 3–18, 3–24 infrared USB receiver, spare part number 3–18, 3–24 interrupt specifications 6–13 K keyboard removal 5–29 spare part numbers 3–3, 3–21 , 3–22 , 5–29 troubleshooting 2–24 keyboard assembly frame removal 5–23 spare part number 3–3 , 3–22 , 5–23 keyboard components 1–14 keypad keys 1–15 L LED board removal 5–27 spare part numbers 3–3, 3–23 , 3–25 , 5–27 left-side components 1–10, 1–12 M mass storage devices, spare part numbers 3–16 media cable, spare part number 3–18 , 3–20 memory map specifications 6–18
Inde x Maintenance and S ervi ce Guide Inde x–5 memory module removal 5–11 spare part numbers 3–11, 3–21 , 3–23 , 5–11 memory shield, release 5–13 memory/Mini PCI module compartment cover illustrated 3–14 location 1–23 removal 5–12 microphone jack, pin assignments D–2 Mini PCI communications module removal 5–15 spare part numbers 3–11, 3–20 , 3–21 modem connector cable illustrated 3–15 removal 5–60 modem jack location 1–13 pin assignments D–5 modem module troubleshooting 2–26 N network jack location 1–10 pin assignments D–4 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14, 2–23 num lock key 1–15 O optical drive location 1–9, 1–22 OS loading problems 2–20 precautions 4–3 removal 5–19 spare part numbers 3–5, 3–7 , 3–17 , 5–19 specifications 6–8 optical drive connector board removal 5–56 spare part numbers 3–7, 3–22 , 3–24 P packing precautions 4–5 Pad Kit, spare part number 3–13 , 3–22 , 5–35 password clearing 1–4 PC Card assembly removal 5–76 spare part number 3–9 , 3–23 , 5–76 PC Card eject button 1–11 PC Card slot 1–11 PC Card slot bezel, illustrated 3–14 plastic parts 4–2 Plastics Kit components 3–9, 3–14 spare part number 3–9 , 3–14 , 3–22 pointing device, troubleshooting 2–25 power button 1–17
Inde x–6 Maintenance and Serv ice Gui de Inde x power connector locations 1–10 spare part numbers 3–18, 3–24 power connector cable illustrated 3–15 removal 5–75 power cord set requirements E–2 spare part numbers 3–18, 3–22 power light 1–7 , 1–17 power management features 1–5 power supply, spare part numbers 3–19 , 3–22, 3–24 power, troubleshooting 2–8 precautions DVD/CD-RW Combo Drive 4–3 DVD±RW and CD-RW Double-Layer Combo Drive 4–3 hard drive 4–3 optical drive 4–3 processor removal 5–70 spare part numbers 3–7, 3–20 , 3–24 , 3–26 , 5–70 Q Quick Launch calculator button 1–20 R remote control, spare part number 3–18, 3–20 remote TV tuner, spare part number 3–19 removal/replacement preliminaries 4–1 procedures 5–1 RF cable, spare part number 3–19 , 3–24 RF input adapter cable, spare part number 3–19, 3–23 right-side components 1–8 RJ-11 jack location 1–13 pin assignments D–5 RJ-45 jack location 1–10 pin assignments D–4 RTC battery removal 5–17 spare part number 3–9 , 3–22 , 5–17 S Screw Kit contents A–1 spare part numbers 3–13, 3–19 , 3–22 , 3–23 , 5–35 , A–1 screw listing A–1 SD memory card, spare part numbers 3–11, 3–20, 3–23 security cable slot 1–13
Inde x Maintenance and S ervi ce Guide Inde x–7 serial number 3–1, 5–2 service considerations 4–2 speakers location 1–7 removal 5–64 spare part number 3–5, 3–22 , 5–64 specifications battery 6–7 computer 6–1 display assembly 6–3, 6–4 DVD/CD-RW Combo Drive 6–8 DVD±RW and CD-RW Combo Drive 6–9 DVD±RW and CD-RW Double-Layer Combo Drive 6–9, 6–10 hard drive 6–5 I/O addresses 6–15 interrupts 6–13 memory map 6–18 optical drive 6–8 system DMA 6–12 static shielding materials 4–8 S-Video-out jack location 1–10 pin assignments D–6 switch cover removal 5–21 spare part number 3–3, 3–22 , 5–21 system board removal 5–50 spare part number 5–50 spare part numbers 3–5, 3–20 , 3–24 system DMA 6–12 system memory map 6–18 T tools required 4–1 top components 1–16, 1–18, 1–21 top cover removal 5–43 spare part number 3–5 , 3–22 , 5–43 TouchPad cable disconnection 5–44 illustrated 3–15 transporting precautions 4–5 troubleshooting audio 2–21 Computer Setup 2–1 expansion product 2–14 flowcharts 2–6 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 TV tuner remote control, spare part number 3–19, 3–23
Inde x–8 Maintenance and Serv ice Gui de Inde x U Universal Serial Bus (USB) port location 1–9, 1–11 pin assignments D–2 unknown password 1–4 USB board removal 5–62 spare part numbers 3–7, 3–23 , 3–25 , 5–62 USB board cable illustrated 3–15 removal 5–63 USB digital drive, spare part number 3–17, 3–19, 3–20 USB travel mouse, spare part number 3–19, 3–20 V vent, locations 1–13, 1–23 video troubleshooting 2–12 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wireless antenna removal 5–42 spare part number 3–13, 3–23 , 5–35 , 5–42 wireless button 1–17 wireless light 1–13, 1–16 workstation precautions 4–6