HP PAVILION TX2500 Maintenance And Service Manual

HP Pavilion tx2500 Entertainment PC Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P. AMD, Athlon, Turion, and combinations thereof, are trademarks of Advan ced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by He wlett- Packard Company under licen se. Microsoft, Windows, and Windows Vista are either trademarks or registered trademar ks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained her ein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statemen ts accompanying such products and services. Nothing herein should be construed as constituting an additional wa rranty. HP shall not be liable for technical or editorial err ors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comp rehensive information on identifying computer features, components, and spare parts; on troubleshooting computer pro blems; and on performing computer disassembly procedures. Second Edition: December 2008 First Edition: May 2008 Document Part Number: 488788-002
Safety warning notice WARNING! To reduce the p ossibility of heat-related inju ries or of overheatin g the comp uter, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another ha rd surfac e, such as a n adjoining optio nal printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also , do not allow the AC adapter to contact the skin or a soft surface, such a s pillows or rugs or clothing, during op eration. The computer and the AC adapter comply with the user-accessible surface tempe rature limits defined by the Interna tional Standard for Safety of Info rmation Techn ology Equipment (IEC 60950). iii
iv Safety warning no tice
Table of contents 1 Product description 2 External component identific ation Top components ................ ................ ........... ............... ................. ............... ............... ....... ............... .... 5 Displa y componen ts ............. ............. ............ .................. .............. ............... .............. ......... 5 Keys ......... ......... ............ ............ ............ .......... ............ ............ ............ .......... ............ .......... . 7 Pointing devices ............... ............... .............. ........... ................ ............. ............... ........... ..... 8 Front compon ents .. ........... ......... .............. ........... .......... ............. ........... .......... .............. ..... ........... ....... 9 Left-side components ........... .......... ........... .......... ........... ........ .......... .......... ......... .......... ...... ......... ...... 10 Right-side components ................ ................ ............... ........... ............... ................ ............... . .............. 11 Rear components ........... ........... ......... ........... .......... ........... .......... ......... .......... ........... ........ ....... ......... 12 Bottom components ........... ................ ........... ............... ................. ............... ............... ......... .............. 13 3 Illustrated parts cata log Service tag location ........... ........... .......... ......... .......... ........... ........ ........... .......... .......... ..... ......... ......... 14 Computer major comp onents ......... ........... .......... .......... ........ .......... .......... ....... ........... .......... ..... ........ 16 Plastics Kit ............ ............. ............ ............ ........... ............. ............ .......... ............. ...... .............. .......... 22 Mass storage devices ............. ............... ............ ............... ............... ................ ................ .... ............... 22 Miscellaneous parts ...................... ............... ............. ............... ............... ............... ............ ............. .... 24 Sequential part number listing .............. ............ .......... ............ ............ ............. ............ .......... . ............ 25 4 Remova l and replacemen t procedures Preliminary replacement requiremen ts ............ ................ ........... ............... ............... ............ ......... ..... 31 Tools required .................. ............ ......... ............ ............ ............ ........... ......... ............ ..... .... 31 Service considerations ............ ............... ........... .............. .............. ........... ............... ........... 31 Plastic parts ............. .......... .............. ............. .............. .......... ............. .............. .. 31 Cables and connectors .......... ............. ............ .............. ............. ............ ........... 32 Drive hand ling ..... .............. ........... ............... ............. ........... .............. ........... ..... 32 Grounding guidelines ................ ............ ........... ........... ......... ............ ........... ............ ........... 33 Electr ostat ic dis charge damage ........ ............ ............... ........... ............ .............. 33 Packaging and tr ansporting guide lines ... ..... ........... .......... .......... ...... 34 Workstation guidelines ..... ............ ............ ........ ............ ............ ........ 34 Equipmen t guidelines ................ ............................ ...................... ..... 35 v
Unknown user password .......... ............... ............. ............ .............. ............... ............. ....... 36 Component replace ment pr ocedures ... ........... ........ ........... .......... .......... ........... ........ ........... .......... . ... 37 Servic e tag locati on . ................. ............. ................ ............. .............. ................ ............. ... . 37 Computer fe et ...... ......... .......... ........ ........ .......... ......... ......... ......... ........ .......... ......... ....... . ... 38 Battery ........... .............. ........... .......... ........... ........... .............. ........... ............ ........... ... ........ 3 9 Pen ......... ........... .......... .............. ........... ......... .............. ........... ........... .......... ............. ... ...... 40 Hard d rive ........... .......... ......... ............ ......... .......... .......... ............ ......... .......... ........... ... ...... 41 Optical drive .......... ............ ............ ............ ......... ............ ........... .......... ........... ............ .. .... .. 43 Memory module ...... ......... ........ .......... ........ ........... ....... ........... ........ ........... ........ ........ ........ 44 WLAN module .......... ................ ............. ............... .............. ........... ................ ............. ....... . 46 Keyboard . ........... ............... ............ ........... ............ .............. ........... ........... .............. ...... ..... 49 Switch co ver ............. ............. ........... ................ ........... ............ ........... ................ ........... ... . 51 Display assembly .............. ......... ............ ........... ........... ............ .......... .......... ............ ......... . 53 Top cover ................ ........ ............ ............ ............ .......... ............ ............ ......... ............ .. .. .... 56 RTC batter y .... ........... ............ ................ ........... ........... ................ ........... ............ ........... .... 58 Power sw itch ass embly . .............. ................. ................ ............. ................... ............... ...... 59 Bluetooth module ............ ............ ............ ............ ......... ............ ............ ........... ........... ....... . 61 System board ............... ............ ............... ............. ............... ............ .............. ............... ... ... 62 Pen holder and pen eject assembly .................. ............. ............... .............. ............. .......... 65 Audio/inf rared bo ard ........ .......... ........... ............ .......... .............. ......... .............. ......... ......... 66 Fan/heat s ink ass embly . ......... ........... ........ ......... ........... ........ ............ ........ ........... ......... .... 68 Processor ......... .............. ........... ............... .............. ............... .............. ........... .............. ...... 70 5 Setup Utility Starting the Setup Utility .......... ............. ......... ............. ............. ............ ............ .......... ........ ......... ........ 72 Changing the language of the Setup Utility ............ .................................................. .......... ............ .... 73 Navigating and selecting in the Setup Utility ......... ............................ ............... ............................. ..... 73 Displaying system information ............. ............... ............... ............... ............ ............... ............ .......... . 73 Restoring default settings in the Setu p Utilit y .............. ........ ............ .......... ............ ............ ......... .. ...... 74 Using advanced Setup Utility fe atures ............. .................. .......................................................... ...... 7 4 Closing the Se tup Utili ty ...... ......... ............ ......... ............ ......... .......... ........... ......... ............ .. .......... ...... 7 5 Setup Utility menus ........ .............. ............. .......................................... .................... .......... .... ........... .. 75 Main menu ............ .......... ........ .......... .......... ......... .......... ........... ........ ......... ........... ......... .... 75 Security menu ............... ........... .......... ............ ............ ........... ........... ........... ........... ......... ... 75 System Configur ation menu ............... .................... ............... .................... .................. ...... 76 Diagnos tics men u ....... .......... ............. .......... ........... ......... ............. .......... .......... ............. .... 76 6 Specification s Computer specifications ................ .......... .......... ........... .......... .......... ......... .......... .......... ....... .......... .... 77 12.1-inch, WXGA BrightView displa y specificat ions .................... ............... ............ ............... ............. 7 8 Hard driv e specific ations .......... ........... ............ ......... ............ ......... ............ ........... ......... ...... ........... .... 7 9 DVD±RW a nd CD-RW S uperMult i Double -Layer Combo Drive spe cificati ons .................................. 80 System DMA specifications ..... ......... ............ ............ ............ .......... ............ ............ ............ ..... .......... . 81 vi
System interrupt specifications ................... ................ ............... ............... ........... ................ ... ............ 82 System I/O ad dress specific ations ...... ............ ........... ............ ........... .............. ......... .............. .... ........ 83 System memory map specifications ........ ............ ............ ............ ........ ............ ............ ............ ...... ..... 85 7 Screw listing Phillips PM3.0×3.0 screw ......... ....................................... ............ ...................... ........... ......... ............. 86 Phillips PM2.0×7.0 screw ......... ....................................... ............ ...................... ........... ......... ............. 87 Phillips PM2.0×4.0 screw ......... ....................................... ............ ...................... ........... ......... ............. 88 Phillips PM2.0×5.0 captive screw ........... .............. ............. .............. ............ ............ ............. ..... ......... 90 Black Phillips PM2.0 ×3.0 screw ........ ............................ ............................ ........... ........... .......... .... ..... 91 Phillips PM2.0×11.0 screw ....... ............ .............. ............ ........................ .......... ...................... ......... ... 92 Phillips PM2.5×6.0 screw ......... ....................................... ............ ...................... ........... ......... ............. 93 Silver Phillips PM2.0×3.0 screw ....................... .............. ............. ................................. ............ ....... ... 94 8 Backup and recovery Recove ring sys tem informat ion .... ......... ......... .......... ........ .......... ........... ......... ......... .......... ........ .... ..... 95 Creating recovery discs .... .......................... .............. ............. .............. .............. ........... ..... 9 5 Backi ng up your informati on ... ........... ........... .............. ............ ............... ............ ............. ... 96 When to back up ......... ........... ................ ............ ............ ................ ............ ....... 96 Backu p suggest ions ........... .......... .......... ............ ......... ............ .......... ............. ... 97 Using system restore points ...................................... ................................ ................. ....... 97 When to creat e resto re points ........ ............ .............. ........... ............... ........... .... 97 Create a system restore point ............... .............. ............. .............. ................... 97 Restor e to a pre vious dat e and t ime ............ ............................... ...................... 99 Perfo rming a recov ery .... ......... ........ ........... ......... ........ ........... .......... ........ .......... .......... ... 100 Recovering from the recovery discs .......... ............. ............. ............ ............ .... 100 Recovering from the partition on the hard drive ...... ............ .............. .......... .... 100 9 Connector pin as signment s Audio-out (headphone) ....................... ................ ............. ............... ............... ............... ........ ........... . 101 Audio-in (microphone) ................... ............. ............... ............... ............... ............ ............... . ............. 101 External monitor ................ ............ .......... .............. ............ ............ ............. .......... ........... ........ ......... 102 RJ-11 (modem) ........... ........... ........... .......... ......... .......... ........... .......... .......... ........... ......... .......... ..... 103 RJ-45 (network) ........... ............. ............ .......... ............ ............. ............. .......... ............ ..... ............... .. 103 S-Video-out .................... ................. ................................................ ........... ................... ............. ...... 104 Universal Serial Bus ................... ............ ............... ............... ............... ............. ............... .. ............... 104 10 Power cord set requirements Requirements for all countries or regions .......... ............... ............ ............... ............... ............ ...... .... 105 Requirements for specific countries or regions ............. .......... ............ ......... .......... ............ .......... .... 106 vii
11 Recyclin g Battery .............. ........... ............... ............... ................ ............. ............... ............... ......................... ... 107 Display ............... ............... ............ ............... ............... ................. ............... ............ ... ...................... . 108 Index ............... ................ ............ ................. ................. ............... ................ ............. ............ ................. ........... 113 viii
1 Product description Category Description Product Name HP Pavilion tx2500 Entertainment PC Processors AMD Turion™ 64 Mobile Technology Ultra-Du al Core ZM-86 processor, 2.4-GH z, 2-MB L2 cache, 800-MHz front side bus ( FSB) AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-82 processor, 2.2-GHz, 2- MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-80 processor, 2.0-GHz, 2- MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Techno logy Dual Core RM -70 processor, 2.0-GHz, 1-MB L2 cache, 800-MHz FSB AMD Mobile Athlon™ Dual Core QL-62 processor, 2.0-GHz, 1 -MB L2 cache, 667- MHz FSB AMD Mobile Athlon Dual Core QL-60 pr ocessor, 1.9-GHz, 1-MB L2 cache, 667-MHz FSB Chipset ATI Northbridge: AMD M780G ATI Southbridge: SB700 Graphics Unified memory architecture (UMA) graphics subsystem memor y integrated with system memory: ● Up to 271-MB on computer models w ith 1024-MB to 2048-MB system memory ● Up to 527-MB on computer models with 2048-MB or more of system memor y Graphics subsystem memory size is dynamic change Panels 12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio) BrightView with touch- screen Wacom di gitizer Typical brightness: 200 nits Memory ● Two SODIMM slots ● Customer accessible/upgradable ● Dual-channel support ● DDRII PC2-5300 (667 and 800 MH z) 4096-MB total system memory (2048 MB × 2, dual-channel) 2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-c hannel) 1024-MB total system memory (1024 MB × 1, 512 MB × 2, dual-ch annel) 1
Category Description Hard drives ● Supports all 9.5-mm, 2.5-inch hard drives ● Serial ATA 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm Optical drives ● 12.7-mm tray load ● Parallel ATA DVD±RW and CD-RW SuperMulti Double-Layer C ombo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer C ombo Drive Web camera Low-light VGA camera, fixed (no tilt), with activity light, 24 frames p er second Diskette drive Supports external USB drive only Audio ● HD audio - Azalia techology ● Supports Microsoft Gold req uirements ● Two omni-directional, dual-array micro phones ● Beam-forming, echo-cancellation, n oise-suppression software ● Pavilion-branded Altec Lansing speakers Modem ● Motorola 56K V.92 data/fax modem ● Supports all world wide certification requir ements ● Modem cable is not included Ethernet ● Integrated Realtek 10/100/1000 ( Gigabit Ethernet) ● Ethernet cable included Wireless Integrated wireless local area ne twork (WLAN) options by way of wireless module (includes two 2.4-GHz antennae in display assembly): Broadcom 4321AGN 802.11a/b/g/n Bluetooth Broadcom 4321AGN 802.11a/b/g/n Broadcom 4311AG 802.11a/b/g Bluetooth Broadcom 4311AG 802.11a/b/g Broadcom 4311G 802.11b/g Bluetooth Broadcom 4311G 802.11b/g Broadcom BCM4312 802.11b/g Bluetooth Broadcom BCM4312 802.11b/g External media card ● One ExpressCard/34 slot, requires slot bezel ● 5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, xD. With adapter (not included), supports mini versions of SD, MMC, and MS Duo. 2 Chapter 1 Product d escription
Category Description Ports Audio-in (stereo microphone) Audio-out (stereo headphone) Audio-out (stereo headphone with S/PDIF) Consumer infrared (one in computer base, one in display assembly) eSATA High-definition multimedia interface (H DMI) v1.3 supporting 1080p with high- bandwidth digital content protection (HD CP) key RJ-11 (modem) RJ-45 (Ethernet), includes link and activity lights S-Video-out (include compo nent video sup port) USB (3) VGA (Dsub 15 pin) supporting 1600 × 1200 exter nal resolution @ 75 Hz. Disabled when connected to devices through the expans ion port 3. Hot plug, unplug, and au to detect for correct output to wide-aspect and standard aspect vide o. 1394a 2-pin 65-W AC power Docking Docking support through the expansion port 3. Supports the HP xb3000 Notebook Expansion Base and the HP Notebook QuickDock. Keyboard/pointing devices 12.1-inch keyboard with embedded numeric keypad Taps enabled as default TouchPad with 2 buttons and two-way scroll Wacom 9.0-mm touch-screen pen Power requirements 8-cell, 73-Wh, 2.55-Ah Li-ion battery 6-cell, 55-Wh, 2.55-Ah Li-ion battery 4-cell, 37-Wh, 2.55-Ah Li-ion battery 65-W AC adapter with localized cable plug support (2-wir e plug with ground pin, supports 2-pin DC connector) Security Security cable slot Fingerprint reader Operating system Preinstalled: Windows Vista® Business (32-bit) Windows Vista Premium (32- and 64-bit) Windows Vista Ultimate (64-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) 3
Category Description Hard dr ive Memory module Optical drive WLAN module 4 Chapter 1 Product d escription
2 External component identification Top components Display components Item Component Function (1) Internal microphones (2) Record sound. (2) Display re lease latch Opens the computer. (3) Integrated camera (select models only) Records video and captures still photographs. (4) DVD button Launches the DVD playback feature of the QuickPlay program. (5) Media button Launches the QuickPlay program. (6) Mobility Center button Opens Mobility Center. (7) Rotate button Rotates the screen image clockw ise into 4 o rientations: landscape primary, lands ca pe secondary, portrait primary, and portrait secondary. (8) Speakers (2) Produce sound. Top components 5
Item Componen t Function (9) Convertible hinge Swivels the display and converts the computer from traditional notebook mode into slate mode or vice versa. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the computer. (10) Drive light Blinking: The hard drive or optical drive is being accessed. (11) Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reach es a low battery level. (12) Power light ● On: The computer is o n. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (13) Consumer infrared lens Receives a signal from the HP Remote Control. (14) Internal displa y switch Turns off the display and initiates Slee p if the display is closed while the power is on. (15) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a password logon. (16) Wireless antennae (select models only) Send and rece ive signals from one or more wireless devices. These antennae are not visible from the outside of the computer. 6 Chapter 2 Exte rnal component identificatio n
Keys Item Component Function (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows® Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external nu meric keypad. (6) Function keys Execute frequently used system functions when pressed in combination with the fn key. Top components 7
Pointing devices Item Componen t Function (1) TouchPad on/off button Enables/disables the TouchPad. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mo use. (4) TouchPad light ● Blue: TouchPad is enabled. ● Amber : Touc hPad is disabl ed. (5) TouchPad vertical scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse . 8 Chapter 2 Exte rnal component identificatio n
Front components Item Compone nt Function (1) Display release latch Opens the computer. (2) Power switch* ● When the computer is off, slide the power switch to the right to turn on the computer. ● When the computer is on, slide the power switch to the right to initiate Sleep. ● When the computer is in the Sleep state, slide the power switch to the right briefly to exit Sleep. ● When the computer is in Hibernation, slide the power switch to the right briefly to exit Hib ernati on. If the computer has stopped responding and Windows shutdown procedures are not effective, slide the po wer switch to the right and hold for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options . To learn more about Sleep or Hibernation, r efer to the Power Management guide. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Consumer infrar ed lens Receives a signal from the HP Remote Control. (5) Audio-out (head phone) S/PDIF jack Provides enhanced audio performance, including surround sound and other high-end au dio output. (6) Audio-out (headphone ) jack Produces sound when connected to optional powere d stereo speakers, headphones, ear buds, a headset, or television audio. (7) Audio-in (microphone ) jack Connects an optional computer headset microphone , stereo array microphone, or monaur al microphone. (8) Wireless switch Turns the wireless feature on or off, but does not create a wireless connection. NOTE: A wireless network must be set up in order to establish a wireless connection . Front components 9
Item Compo nent Function (9) Wireless light ● Blue: An integrated wireless device, su ch as a WLAN device and/or a Bluetooth® device, is turned on. ● Amber: All wireless devices are turned off. *This table describes factory settings. For informa tion about ch anging factory settings, refer to the user guides located in He lp and Support. Left-side components Item Compo nent Function (1) Power connector Connects an AC adapter. (2) ExpressCard slot Supports optional ExpressCard /34 cards. (3) Digital Media Slot Supports the following optional digital card formats: Secure Digit al (SD) M emory Car d, MultiMe diaCard (MMC), Memory Stick (MS) , Memory Stick Pro (MSP), xD-Picture Card (XD), x D-Picture Card (XD ) Type M. (4) Digital Media Slot light On: A digital card is being accessed. (5) Optical drive Reads optical discs and, on select models, also writes to optical discs. (6) Optical light Blinking: The optic al drive is being accessed. 10 Chapter 2 External component identificatio n
Right-side components Item Compon ent Funct ion (1) Previous/rewind button ● Plays the previous track or chapter when the button is pressed once. ● Rewinds media when the button is pressed simultaneously with the fn key. (2) Play/pause button Plays or pauses media. (3) Next/fast forward button ● Plays the next track or chapter when the button is pressed once. ● Fast forwards media when pre ssed simultaneously with the fn key. (4) Stop button Stops playback. (5) Pen holder Stores the pen. (6) USB port Connects an optional USB device. (7) Pen tether hole Connects the pen tether. (8) RJ-45 (netw ork) jack Connects a network cable. (9) Expansion port 3 Connects the computer to an optional docking device or an optional expa nsion product. NOTE: The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. (10) External monitor po rt Connects an external VGA monitor or projector. (11) S-Video-out jack Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. (12) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatica lly to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and o ff during routine operation. Right-side components 11
Rear components Item Componen t Function (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) RJ-11 (modem) jack Connects a modem cable. (3) USB ports (2) Connect optional USB devices. (4) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer fro m being mishandled or stolen. 12 Chapter 2 External component identificatio n
Bottom components Item Componen t Function (1) Vents (6) Enable airflow to co ol internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off dur ing routine operation. (2) Battery release latches (2) Releases the battery from the battery bay. (3) Hard drive bay Holds the hard drive. (4) Optical drive release latch Releases the optical drive from the drive bay. (5) Memory module compartmen t Contains the memory module slots. (6) WLAN module compartment Holds a WLAN module (select models only). NOTE: To prevent an unresponsive system, r eplace the wireless module only with a wireless module authorized for use in the computer b y the governmental agency that regulates wireless devices in your country or region. If you replace the module and the n receive a warning message, remove the modu le to restore computer functionality, and then conta ct technical support through Help and Support. (7) Battery bay Holds the battery. Bottom components 13
3 Illustrated parts catalog Service tag location The service ta g, affixed to the bottom of the computer, provides infor mation that may b e needed when troubleshooting system problem s. The servic e tag provides the following information: (1) Product name: This is the product name a ffixed to th e front of the compu ter. (2) Serial number (s/n): This is an alphanume ri c identifier th at is unique to each pr oduct. (3) Part number/Product n umber (p/n): This nu mber provides specific information about the p roduct's hardware components. The part number helps a service techni cian to determine what components an d parts are needed. (4) Model description: This is the number used to lo cate documents, drivers, an d support for the computer. (5) Warranty period : This number describ es the dura tion of the warranty period for the computer. When ordering parts or requ esting information, provide the comp uter serial number and mo del description provided on the service tag. When ordering parts or requesting info rmation, provide the computer serial number and mod el number located on the bottom of the co mputer. 14 Chapter 3 Illustrated parts catalog
Service tag location 15
Computer major components Item Description Spare part number (1a) Display assembly 12.1-inch, WXGA, BrightView touch-sc reen display assembly wi th Web camera, fingerprint reader, microphones, and WLAN antenna cables 484751-001 16 Chapter 3 Illustrated parts catalog
Item Description Spare part nu mber 12.1-inch, WXGA, BrightView touch-scr een display assembly with Web camera, microphones, and WLAN antenna cables 484750-001 (1b) Display convertible hinge cover (included with display assembly) Display Rubber Kit (not illustrated, includes 8 di splay bezel rubber screw covers) 464824-001 (2a) Switch cover 464115-001 (2b) Switch cover trim (included with switch cover) (3) Keyboard Belgium 484748-A41 Brazil 484748-201 Canada 484748-121 Denmark, Norway, and Sweden 484748-DH1 France 484748-051 Germany 484748-041 Israel 484748-BB1 Italy 484748-061 Japan 484748-291 Latin Am erica 4 84748-161 The Netherlands 484748-B31 Portugal 484748-131 Russia 484748-251 Saudi Arabia 484748-171 South K orea 484748-AD1 Spain 484748-071 Taiwan 484748-AB1 Thailand 484748-281 Turkey 484748-141 The United Kingdom 484748-031 The United States and Canada 484748-001 (4) Top cover (includes T ouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) 464111-001 (5) RTC batte ry 449729-001 (6) Bluetooth mod ule 483113-001 Bluetooth module cable (not illustrated) 487697-001 Plastics Kit 487926-001 (7a) ExpressCard slot bezel Computer major comp onents 17
Item Description Spare part number (7b) Memory module compartment cover (includes 2 captive scr ews, secured by C-clips) (7c) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) (7d) Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips) (7e) Display connector cover (includes 1 c aptive screw, secured by a C-clip) (8a) Power switch assembly (includes power switch board cable and power switch board actuator) 441142-001 (8b) Power switch board actuator (9a) Pen eject assembly (includes pen holder) 464113-001 (9b) Pen holder (10) System board (includes replacement thermal material) 480850-001 (11) Processor (includes replace ment thermal paste) AMD Turion 64 Mobile Technology ZM -86 (2.4-GHz, 1-MB L2 cache, 800-MH z FSB) 507974-001 AMD Turion 64 Mobile Technology ZM-84 (2.3-GHz, 1-MB L2 cache, 800-MH z FSB) 507957-001 AMD Turion 64 Mobile Technology ZM-82 (2.2-GHz, 1-MB L2 cache, 800-MH z FSB) 507973-001 AMD Turion 64 Mobile Technology ZM-80 (2.1-GHz, 1-MB L2 cache, 800-MH z FSB) 507972-001 AMD Turion 64 Mobile Technology R M-72 (2.1-GHz, 1-MB L2 cache, 800- MHz FSB) 507978-001 AMD Turion 64 Mobile Technology R M-70 (2.0-GHz, 1-MB L2 cache, 800- MHz FSB) 507977-001 AMD Athlon QL-62 (2.0-GHz, 512-KB L2 cache, 667-MH z FSB) 506052-001 AMD Athlon QL-60 (1.9-GHz, 512-KB L2 cache, 667-MH z FSB) 507982-001 (12) Audio/infrared board (includes audio/in frared board cable) 441144-001 (13) Fan/heat sink assembly (includes replacement thermal paste an d thermal pads) 487925-001 (14) Pen 464146-001 (15) Optical drive (includes bezel) DVD±RW and CD-RW SuperMulti Double- Layer Combo Drive with LightScr ibe 480864-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480865-001 (16) Base enclosure (includes optical drive release as sembly, 2 battery release latches, and 4 rubber feet) 466437-001 Rubber Feet Kit (not illustrated, includes base enclosure rubber feet) 464821-001 (17) Memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR) 2048-MB 480861-001 1024-MB 480860-001 512-MB 480859-001 18 Chapter 3 Illustrated parts catalog
Item Description Spare part nu mber (18) WLAN module Broadcom 4321AGN 802.11a/b/g/n WLAN module ● For use in Canada, the Cayman Islan ds, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 453730-001 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentin a, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bu lgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central Africa n Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican R epublic, East Timor, Ecuador, Egypt, El Salvador , Equitorial Guine a, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Fr ench Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hondur as, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Lie chtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma urit ania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Moza mbique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Ni caragua, N iger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paragua y, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda , Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Sen egal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Sur iname, Swaziland, Sweden, Switzerland, Taiwan , Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turk ey, Turkmenistan, Tuvalu , Uganda, the United Arab Emirates, the United Kingdom, Urugua y, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 453730-002 ● For use in Japan 453730-291 Broadcom 4311G 802.1b/g WLAN module ● For use in Canada, the Cayman Islan ds, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Computer major comp onents 19
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria , Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangla desh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bu lgaria, Burkin a Faso, Burundi, Camer oon, Cape Verde, the Cayman Islands, the Centra l African Republic, C had, Chile, Colombia, Comoros, the Congo, Costa Rica, Cr oatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Fren ch Guiana, Gabon, Gambia, Geor gia, Germany, Ghana, Gibraltar, Greece, Gua deloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania , Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Maur itania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Mor occo, Mozambique, Namib ia, Nauru, Nepal, the Netherlands, New Zealand, Ni ca ragua, Niger, Nigeria, Norwa y, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippin es, Poland, Portugal, Puerto Rico, the Republic of Moldov a, Romania, Ru ssia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore , Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St . Vincent and the Gren adines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Tu rk ey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Broadcom BCM4312 802.11b/g WLAN modu le ● For use in Canada, the Cayman Island s, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 459263-001 20 Chapter 3 Illustrated parts catalog
Item Description Spare part nu mber ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentin a, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bu lgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central Africa n Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican R epublic, East Timor, Ecuador, Egypt, El Salvador , Equitorial Guine a, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Fr ench Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hondur as, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Lie chtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Ma urit ania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Moza mbique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Ni caragua, N iger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paragua y, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda , Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Sen egal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Sur iname, Swaziland, Sweden, Switzerland, Taiwan , Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turk ey, Turkmenistan, Tuvalu , Uganda, the United Arab Emirates, the United Kingdom, Urugua y, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 459263-002 (19) Hard driv e (all 5400-rpm; includes hard drive bracket and hard drive connector) 500-GB 497515-001 400-GB 500141-001 320-GB 463643-003 250-GB 457061-003 160-GB 441128-003 120-GB 441127-003 Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, har d drive connector, and hard drive screws) 497744-001 (20) Battery 8-cell, 73 -Ah, 2. 55-Ah 463650-003 6-cell, 55 -Ah, 2. 55-Ah 441132-003 4-cell, 37-Ah, 2.55-Ah 441131-003 Computer major comp onents 21
Plastics Kit Item Description Spare part number Plastics Kit 487926-001 (1) ExpressCard slot bezel (2) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured by C-clips) (3) Display connector cover (includes 1 captive screw, secured by a C-clip) (4) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) (5) Memory module comp artment cover (includes 2 captive screws, secured by C-clips) Mass storage devices 22 Chapter 3 Illustrated parts catalog
Item Description Spare part number (1) Hard drives (all 5400-rpm) include frame and hard d rive connector 500-GB 497515-001 400-GB 500141-001 320-GB 463463-003 250-GB 457061-003 160-GB 441128-003 120-GB 441127-003 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws) 497744-001 (2) Optical drive (inclu des bezel and bracket) DVD±RW and CD-RW SuperMulti Double- Layer Combo Drive with LightScribe 480864-001 DVD±RW and CD-RW SuperMulti D ouble-Layer Combo Drive 480865-001 Mass storage devices 23
Miscellaneous parts Description Spare part number 65-watt AC adapter 417220-001 ATSC/NTSC TV tuner a ntenna 455457-001 ATSC/NTS C TV tuner 455456-001 Audio/video cable 455459-001 Cat5E cable 454619-001 DVB-T TV tuner 412175-002 DVB-T TV tuner antenna 412176-003 DVB-T TV tuner antenna adapte r 412176-001 HP backpack 405527-001 HP carrying case 418162-001 HP notebook protective sleeve 480105-001 Remote co ntrol (fits into ExpressCard slot) 465539-001 Infrared emitter with cable 439129-001 Optical wired mouse 436238-001 Power cord Argentina 490371-D01 Australia 490371-011 Brazil 490371-201 Denmark 490371-081 Europe 490371-021 India 490371-D61 Israel 490371-BB1 Italy 490371-061 Japan 490371-291 North A merica 490371-001 The People's Republic of China 490371-AA1 South Africa 490371-AR1 South Korea 490371-AD1 Switzerland 490371-111 Taiwan 490371-AB1 The United Kingdom 490371-031 24 Chapter 3 Illustrated parts catalog
Description Spare part number Screw Kit ● Phillips PM3.0×3.0 screw ● Phillips PM2.5×6.0 screw ● Phillips PM2.0×11.0 screw ● Black Phillips PM2.0×7.0 captive screw ● Silver Phillips PM2. 0×7.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×5.0 screw ● Phillips PM2.0×4.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.0 screw 464116-001 Tablet stand 466337-001 USB extens ion cable 455458-001 USB travel mouse 435836-001 Vista remote control 439254-001 Wired headset with volume control 371693-003 Wireless laser mouse 430958-002 Sequential part number listing Spare part number Description 371693-003 Wired headset with volume control 405527-001 HP backpack 412175-002 DVB-T TV tuner 412176-001 DVB-T TV tuner antenna adapter 412176-003 DVB-T TV tuner antenna 417220-001 65-watt AC adapter 418162-001 HP carrying case 430958-002 Wireless la ser mouse 435836-001 USB travel mouse 436238-001 Optical wi red mouse 441127-003 120-GB, 5400-rpm hard drive 441128-003 160-GB, 5400-rpm hard drive Sequential part numbe r listing 25
Spare part number Description 441131-003 4-cell, 37-Ah, 2.55-Ah battery 441132-003 6-cell, 55-Ah, 2.55-Ah battery 441142-001 Power switch assembly (includes power switch b oard cable and power switch b oard actuator) 441144-001 Audio/infrared board (includes audio/infrared board cab le) 449729-001 RTC battery 453730-001 Broadcom 4321AGN 802.11a/b/g/n WLAN module fo r use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 453730-002 Broadcom 4321AGN 802.11a/b/g/n WLAN module for us e in Afghan istan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Arub a, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize , Benin, Bermuda, Bolivia, Bosnia and H erzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Ca pe Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibout i, Dominica, the Dominican Repub lic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Erit rea, Estonia, Ethiopia, Fiji, Finland, Fra nce, French Guiana, Gabon, Gambia, Georgia, Germany, Ghan a, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Ho ndura s, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan , Kenya, Kiri bati, Kyrgyzstan, Laos, L atvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembour g, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, M auritania , Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Ne therlands, New Zealand, Nicaragua, Niger, N igeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Re public of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Ar abia, Senegal, Serbia, the Seychelles, Sier ra Leone, Singapore, Slovakia, Slovenia, the Solomon Island s, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Swe den, Switzerland, Taiwan, Tajikistan, Tanzania, Tog o, Tonga, Trinidad and Tobago, Tunisia, Turkey, Tur kmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 453730-291 Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Japan 454619-001 Cat5E cable (3.6-mm) 455456-001 ATSC/NTSC TV tuner 455457-001 ATSC/NTSC TV tuner antenna 455458-001 USB extension cable 455459-001 Audio/video cable 457061-003 250-GB, 5400-rpm hard drive 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico , the U.S. Virgin Islands, and the United States 26 Chapter 3 Illustrated parts catalog
Spare part number Description 459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Alba nia, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Bur undi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Co sta Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibout i, D ominica, the Dominic an Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Er itrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece , Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kon g, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Mad agascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the N etherlands, New Zealand, Nicar agua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the Peo ple's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico , the Republic of Moldova, Romania, Russia, Rwand a, Samoa, San Marino, Sao Tome and Principe, Saudi Ar abia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Isla nds, Somalia, South Africa, Spain, Sr i Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerlan d, Taiwan, Tajikistan, Tanzania, Togo, Tonga, T rinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom , Uruguay, Uzbekistan, Venezuela, Vie tnam, Yemen, Zaire, Zambia, and Zimbabwe 463643-003 320-GB, 5400-rpm hard drive 463650-003 8-cell, 73-Wh, 2.55-Ah battery 464111-001 Top cover (includes TouchPad and Touc hPad cable, caps lock light bo ard and cable, and top cover bumper pads) 464113-001 Pen holder and pen eject assembly 464115-001 Switch cover (includes switch cover trim) 464116-001 Screw Kit 464146-001 Pen 464821-001 Rubber Feet Kit (includes base enclosure rubber feet) 464824-001 Display Rubber Kit (includes 8 display bezel rubber screw covers) 465539-001 Remote control (fits into ExpressCard slot) 466337-001 Tablet stand 466437-001 Base enclosure (includes optical dr ive release assembly, 2 battery r e lease latches, and 4 rub ber feet) 480105-001 HP notebook protective sleeve 480850-001 System board (includes replacement thermal mater ial) 507977-001 AMD Turion 64 Mobile Technology RM-80 2.0-GHz proce ssor (1-MB L2 cache, 800-MHz FSB, includes replacement thermal material) 480859-001 512-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR) 480860-001 1024-MB memory module (1-DIMM, PC2-6400, 667- MHz, 800 DDR) 480861-001 2048-MB memory module (1-DIMM, PC2-6400, 667- MHz, 800 DDR) 480864-001 DVD±RW and CD-RW SuperMulti Double- Layer Combo Drive with LightScribe 480865-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 483113-001 Bluetooth module Sequential part numbe r listing 27
Spare part number Description 484748-001 Keyboard for use in the United States 484748-031 Keyboard for use in the United Kingdom 484748-041 Keyboard for use in Germany 484748-051 Keyboard for use in France 484748-061 Keyboard for use in Italy 484748-071 Keyboard for use in Spain 484748-121 Keyboard for use in French Canada 484748-131 Keyboard for use in Portugal 484748-141 Keyboard for use in Turkey 484748-161 Keyboard for use in Latin America 484748-171 Keyboard for use in Saudi Arabia 484748-201 Keyboard for use in Brazil 484748-251 Keyboard for use in Russia 484748-281 Keyboard for use in Thailand 484748-291 Keyboard for use in Japan 484748-A41 Keyboard for use in Belgium 484748-AB1 Keyboard for use in Taiwan 484748-AD1 Keyboard for use in South Korea 484748-B31 Keyboard for use in the Netherlands 484748-BB1 Keyboard for use in Israel 484748-DH1 Keyboard for use in Denmark, Finland, and Norw ay 484750-001 12.1-inch, WXGA, BrightView touch-screen displa y assembly with Web camera , microphones, and WLAN antenna cables 484751-001 12.1-inch, WXGA, BrightView touch-screen display assembly w ith Web camera, microphones, finge rprint reader, and WLAN antenna cables 487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Gu am, Puerto Rico, the U.S. Virgin Islands, and the United States 28 Chapter 3 Illustrated parts catalog
Spare part number Description 487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Alban ia, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Bur undi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Co sta Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibout i, D ominica, the Dominic an Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Er itrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece , Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kon g, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Ki ribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Mad agascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the N etherlands, New Zealand, Nicar agua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the Peo ple's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico , the Republic of Moldova, Romania, Russia, Rwand a, Samoa, San Marino, Sao Tome and Principe, Saudi Ar abia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Isla nds, Somalia, South Africa, Spain, Sr i Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerlan d, Taiwan, Tajikistan, Tanzania, Togo, Tonga, T rinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom , Uruguay, Uzbekistan, Venezuela, Vie tnam, Yemen, Zaire, Zambia, and Zimbabwe 487697-001 Bluetooth module cable 487925-001 Fan/heat sink assembly (includes repl aceme nt thermal paste and thermal pads) 487926-001 Plastics Kit (see Plastics Kit on page 22 for Plastics Kit s pare part information) 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe 490371-031 Power cord for use in the United Kingdom and Sin gapore 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Switzerland 490371-201 Power cord for use in Brazil 490371-291 Power cord for use in Japan 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Kore a 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Israel 490371-D01 Power cord for use in Ar gentina 490371-D61 Power cord for use in Ind ia 497515-001 500-GB, 5400-rpm hard drive 497744-001 Hard Drive Hardware Kit (includes hard drive bracke t, hard dr ive connector, and hard drive screws) 500141-001 400-GB, 5400-rpm hard drive Sequential part numbe r listing 29
Spare part number Description 506052-001 AMD Athlon QL-62 2.0-GHz processor (512-KB L2 cache, 667- MHz FSB, includes replacement thermal material) 507972-001 AMD Turion 64 Mobile T echnology ZM-80 2.1-GHz processor (1-MB L2 cache, 800-MHz F SB, includes replacement thermal material) 507973-001 AMD Turion 64 Mobile T echnology ZM-82 2.2-GHz processor (1-MB L2 cache, 800-MHz F SB, includes replacement thermal material) 507974-001 AMD Turion 64 Mobile T echnology ZM-86 2.4-GHz processor (1-MB L2 cache, 800-MHz F SB, includes replacement thermal material) 507975-001 AMD Turion 64 Mobile T echnology ZM-84 2.3-GHz processor (1-MB L2 cache, 800-MHz F SB, includes replacement thermal material) 507977-001 AMD Turion 64 Mobile Technology RM-70 (2.0-GHz, 1-MB L 2 cache, 800-MHz FSB) 507978-001 AMD Turion 64 Mobile Technology RM-72 proc essor (2.1-GHz, 1-MB L2 ca che, 800-MHz FSB) 507982-001 AMD Athlon QL-60 1.9-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement thermal material) 30 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-blad ed screwdriv er Service considerations The following section s include some of the con siderations that you sho uld keep in mind during disassembly and asse mbly procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screw s) away from the work area to preve nt damage. Plastic parts CAUTION: Using excessive force during disassembly an d reassembly can damage plastic parts. Use care when handli ng the plastic parts. App ly pressure only at the points designated in the maintenance instructions. Preliminary replacemen t requirements 31
Cables and connectors CAUTION: When servicing th e computer, be sure tha t cables are pla ced in their prop er locations during the reasse mbly process. Im proper cable p lacement ca n damage the computer. Cables must be handled with extreme care to avoi d damage. Appl y only the tension required to unseat or seat the cables during removal and inse rtion. Ha ndle cables b y the connector whenever possible . In all cases, avoid bending, twisting, o r tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being re move d or replaced. Handle flex cab les with extreme care; these cab les tear easily. Drive handling CAUTION: Drives are fragile componen ts that must be handled with care. To prevent da mage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or in serting a hard dr ive, shut d own the computer. If you are unsure whether the computer is off or in Hibe rnation, turn the co m puter on, and then shut it down through the ope rating system. Before handling a drive, be sure that you a re disch arged of static electricit y. While handlin g a drive, avoid touchi ng the connec tor. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the op tical drive tray is closed. Handle drives on surf aces covered with at least one inch of sh ock-proof foa m. Avoid dropping drives from any height onto any surface. After removing a hard drive, an op tical drive, or a diskette drive, pla ce it in a static-pro of bag. Avoid exposing a hard drive to prod ucts that have ma gnetic field s, such as monitors or speakers. Avoid exposing a drive to temp erature extremes or liquids. If a drive must be mail ed, place the d rive in a bubble pack mailer or other suitable form o f protective packaging and labe l the package “F RAGILE.” 32 Chapter 4 Remova l and replacement pro cedures
Grounding guidelines Electrostatic discharge damage Electronic components ar e sensitiv e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks b uilt into many integrated circuits provide some protection, but in many cases, ESD contains enough power to al ter device parameters or melt silicon junctions. A discharge of static electricity from a finger or ot her conductor can destroy static-sensitive dev ices or microcircuitry. Even if the sp ark is neither felt nor hear d, damage may have occurred. An electronic device e xposed to ESD may no t be affe cted at all and can work perfectly througho ut a normal cycle. Or the device may function norm ally for a while, then degrade in the inte rnal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are remo ving or installing internal components, observe these precautions: Keep components in their electr ostatic-safe containers until you are ready to install them. Use nonmagnetic to ols. Before touchi ng an electron ic component, d ischarge stat ic electricity by using the guidelines describ ed in this section. Avoid touching pi ns, leads, and circuitry. Handl e elec tronic components a s little as possible. If you remove a compo nent, place it in a n electrostatic-safe container. The following tab le shows how humidi ty affects the el ectrostatic voltage levels generated by differe nt activities. CAUTION: A product can b e degrade d by as little as 7 00 V. Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 v 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V Preliminary replacemen t requirements 33
Packaging and tran sporting guidelines Follow these g rounding gui delines when packaging and transporting e quipment: ● To avoid hand con tact, transport produc ts in static-safe tubes, ba gs, or boxes. ● Protect ESD-sensitive parts and assemb lies with conductive or approved containers o r packaging. ● Keep ESD-sensitive pa rts in their contain ers unt il the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers. ● Always be properly ground ed when touching a compo nent or assembly. ● Store reusable ESD- sensitive parts from assemb lies in protective packaging or nonconductive foam. ● Use transpor ters and convey ors made of antis tatic belts and roller bushings. Be sure that mechanized equipment u sed for moving materials is wired to ground and that prop er materials are selected to avoid sta tic charging. When groun ding is not possible, use an ion izer to dissipate electric charges. Workstatio n guideline s Follow these grou nding workstation guideline s: ● Cover the workstation with approved sta tic-shielding mate rial. ● Use a wrist strap connected to a properly grounde d work surface and use properly grounde d tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtur es made only of st atic-safe materials. ● Keep the work area free of nonconductive ma terial s, such as ordinary plastic assembly aids and Styrofoam. ● Handle ESD-sensitive componen ts, parts, and a ssemblies by the case or PCM laminate. Handle these items only at static-free workstations. ● Avoid contact with pins, leads, or circu itry. ● Turn off power and input signals be fore inse rting or removing conn ectors or test equipment. 34 Chapter 4 Remova l and replacement pro cedures
Equipment guid elines Grounding equi pment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist s trap connected to a grounded system. Wrist str aps are flexible straps with a minimum of one megohm ±1 0% resistance in the gr ound cords. To pro vide proper grou nd, wear a strap sn ugly against the skin at all times. On ground ed mats with banana-plu g connectors, use alligator clips to connect a wrist strap. ● When standing, u se foot straps an d a grounded floor mat. Foot straps (h eel, to e, or boot straps) can be used at stand ing workstations and are compatib le with most types of sh oes or boots. On conductive floors or di ssipative floor mats, use foot straps on both feet with a mini mum of one megohm resistance b etween the operator and g round. To be effective, the cond uctive strips must be worn in contac t with the skin . The following g rounding equip ment is recommended to prevent ele ctrostatic damage: ● Antista tic tape ● Antistatic smocks, aprons, and sleeve protectors ● Conductive bins an d other assembly or soldering aids ● Nonconductive foam ● Conductive tablet op workstations with ground cords of on e megohm resistance ● Static-dissipa tive tables o r floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling pa ckages ● Nonconductive plastic bags, tub es, or boxes ● Metal tote boxes ● Electrostatic vol tage levels and pro tective mate rials The following tab le lists the shieldi ng protection provid ed by antistatic bags and floor mats. Material Use Voltage protection level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Preliminary replacemen t requirements 35
Unknown user password If the computer you are se rvicing has an u nknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the real-time cloc k (RTC) battery (see RTC battery on page 58 ). 6. Wait approximately 5 minutes. 7. Replace the RT C battery and reassemble the computer. 8. Connect AC power to the comp uter. Do no t reinsert any batteries at this time. 9. Turn on the computer. All passwords and al l CMOS settings have been cleared. 36 Chapter 4 Remova l and replacement pro cedures
Component replacement procedures This chapter pr ovides removal a nd replacemen t procedures. There are as many as 47 screws, in 8 different sizes, that must be removed, rep laced, or loosened when servicing the computer. Make special n ote of each screw size and location during remova l and replacement. Service tag location The service tag, affixed to the bottom of the compute r, provides information that may be nee ded when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the compu ter. (2) Serial number (s/n): This is an al phanume ric identifier th at is unique to each product. (3) Part number/Product number (p/n): Thi s number provide s specific information about the product's hardware components. The part number helps a service technician to dete rmine what compone nts and parts are needed. (4) Model description: This is the number used to loca te documents, drivers, and support for the computer. (5) Warranty period: This numbe r describes the duration of the warr anty period for the computer. When ordering parts or requesting in formation, provide the computer serial num ber and model descripti on provided on the service tag. When ordering parts o r requesting informati on, provide the computer serial number and model number loca ted on the b ottom of the computer. Component replacement p rocedures 37
Computer feet Description Spare part number Rubber Feet Kit (includes 4 base enclosure rubbe r feet and pen cover) 464821-001 The computer fe et are adhesive-b acked rubber pads. There are four comput er feet (1) that adhere to the computer base enclosure, a nd two computer fe et (2) that adhere to the high-capacity batte ry. 38 Chapter 4 Remova l and replacement pro cedures
Battery Description Spare part number 8-cell, 73 -Wh, 2. 55-Ah ba ttery 463650-003 6-cell, 55 -Wh, 2. 55-Ah ba ttery 441132-003 4-cell, 37-Wh, 2.55-Ah battery 441131-003 Before disa ssembling th e computer, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. Remove the battery: 1. Turn the computer upsid e down, with the rear panel toward you. 2. Slide the battery lock latch (1) to the rig ht, and then release it. (The ba ttery disengages from the computer.) 3. Slide the battery release latch (2) to the left, and then release it. 4. Remove the battery (3) by sliding it straight back. To install a battery, slid e the battery in to the battery bay until you hear a click. Component replacement p rocedures 39
Pen Description Spare part number Pen 464146-001 Before removing the pen, follow these steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). Remove the pen: 1. Position the computer with the left side toward you. 2. Press in on the pe n (1) to releas e it from the pen hol der. 3. Remove the pen (2) from the pen holder. Reverse this proc edure to inst all the pen. 40 Chapter 4 Remova l and replacement pro cedures
Hard dr ive Description Spare part number 500-GB, 5400-rpm 497515-001 400-GB, 5400-rpm 500141-001 320-GB, 5400-rpm 463643-003 250-GB, 5400-rpm 457061-003 160-GB, 5400-rpm 441128-003 120-GB, 5400-rpm 441127-003 Hard Drive Hardware Kit (includes hard drive br acket, hard dr ive connector, and har d drive screws) 497744-001 Before removi ng the hard drive, follow th ese steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). Remove the hard drive: 1. Position the computer wit h the front to ward you . 2. Loosen the two Ph illips PM2.0×5.0 captive screws (1) that secu re the hard drive cover to the computer. 3. Lift the left side of the hard drive cover (2) and swing it to right. 4. Remove the hard driv e cover. NOTE: The ha rd drive cover is included in the Plastics Kit, spare part nu mber 487926-001. Component replacement p rocedures 41
5. Grasp the Mylar tab (1) on the hard drive and lift the hard dr ive to disconnect it from t he system board. 6. Remove the hard drive (2) from the ha rd drive bay. 7. If it is necessar y to remove the ha rd drive bracket a nd connector, remove the four Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive . 8. Lift the bracket (2) straight up to remove i t from the hard dr ive. 9. Remove the connector (3) from of th e hard drive. Reverse this proc edure to reasse mble and insta ll the hard drive. 42 Chapter 4 Remova l and replacement pro cedures
Optical drive NOTE: All optical drive spar e part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Dou ble-Layer Combo Drive with LightScribe 480864-001 DVD±RW and CD-RW SuperMu lti Double-Layer Combo Dr ive 480865-001 Before removi ng the optical drive, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). Remove the optica l drive: 1. Position the compu ter with right sid e toward you. 2. Slide the optical drive release la tch (1) toward you. (The optical drive is partia lly ejected fro m the optical driv e bay.) 3. Remove the optical drive (2) from of the computer. To install an optical drive, slid e the optical d rive into the optical drive bay until you hear a click. Component replacement p rocedures 43
Memory module Description Spare part number 2048-MB (1-DIMM, PC2-5300, 667 MHz) 480861-001 1024-MB (1-DIMM, PC2-5300, 667 MHz) 480860-001 512-MB (1-DIMM, PC2-5300, 667 MHz) 480859-001 Before removing the memory module, follow these ste ps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). Remove the memory module: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module compartment cover to the com puter. 3. Lift the left side of the cover (2) and swing it to the right. 4. Remove the memory mo dule compartment cover. NOTE: The mem ory module compartmen t cover is included in the Plastics Ki t, spare part number 487926-001. 5. Spread the reta ining tabs (1) on each side of th e memory module slot to releas e the memory module. (The edge of the module opp osite the slot ri ses away from the computer.) 44 Chapter 4 Remova l and replacement pro cedures
6. Pull the module (2) awa y from the slot at a n angle and remove it. NOTE: Memory modu les are designed with a notch (3) to prevent incorrect inst allation into the memory module slot. Reverse this procedure to install a memory modul e. Component replacement p rocedures 45
WLAN module Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam , Puerto Rico, the U.S. Virgin Islands, and the United States 487330-001 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerba ijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Camero on, Cape Verde, the Cayman Islands, the Central African Republic, Cha d, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cy p rus, the Czech Republic, Denmark, D jibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador , Equitorial Guinea, Eritrea, Estonia, Ethiop ia, Fiji, Finland, France, Fre nch Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibral tar, Greece, Guadelou pe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, H ungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jord an, Kenya, Kiribati, Kyrgyzstan, L aos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuani a, Luxembourg, Macedonia, Madaga scar, Malawi, the Maldives, Mali, Malta, the Marshall Islands , Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro , Mo rocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicar agua, Niger, Nigeria, Norw ay, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the Peop le's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe , Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovak ia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Ne vis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiw an, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Tu rk ey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 487330-002 Broadcom 4321AGN 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam , Puerto Rico, the U.S. Virgin Islands, and the United States 453730-001 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerba ijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Camero on, Cape Verde, the Cayman Islands, the Central African Republic, Cha d, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cy p rus, the Czech Republic, Denmark, D jibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador , Equitorial Guinea, Eritrea, Estonia, Ethiop ia, Fiji, Finland, France, Fre nch Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibral tar, Greece, Guadelou pe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, H ungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jord an, Kenya, Kiribati, Kyrgyzstan, L aos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuani a, Luxembourg, Macedonia, Madaga scar, Malawi, the Maldives, Mali, Malta, the Marshall Islands , Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro , Mo rocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicar agua, Niger, Nigeria, Norw ay, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the Peop le's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe , Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovak ia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Ne vis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiw an, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Tu rk ey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 453730-002 ● For use in Japan 453730-291 46 Chapter 4 Remova l and replacement pro cedures
Description Spare part num ber Broadcom BCM4312 802.11b/g WLAN modules: ● For use in Canada, the Cayman Islands, Guam , Puerto Rico, the U.S. Virgin Islands, and the United States 459263-001 ● For use in Afghanistan, Albania, Algeria, A ndorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azer baijan, the Bahamas, Bahrain , Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso , Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Cro atia, Cyprus, the Czech Republic, Denmar k, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritr ea, Estonia, Ethiopi a, Fiji, Finland, France, Fr ench Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibral tar, Greece, Guad eloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hondura s, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jor dan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia , Lesotho, Liberia, Liechtenste in , Lithuania, Luxembourg, Macedonia, Madagascar , Malawi, the Maldives, Mali, Malta, the Marshall Islands , Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Ze aland, Nicaragua, Ni ger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Repub lic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovak ia , Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Ta iwan, Tajikistan, Tanzania, Togo, T onga, Trinidad and Tobago, Tunisia, Turk ey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United King dom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 459263-002 Before removi ng the WLAN modul e, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). Remove the WLAN mo dule: 1. Position the computer wit h the front to ward you . 2. Loosen the Phillips PM2. 0×5.0 captive screw (1) that secure s the WLAN module compart ment cover to the comp uter. Component replacement p rocedures 47
3. Lift the right side of the WL AN module compartment cover (2) and swing it to the left. 4. Remove the WLAN modu le compartment cover. NOTE: The WLAN mod ule compartment cover is include d in the Plastics Kit, spare part number 487926-001. 5. Disconnect the WLAN an tenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” termina l. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 6. Remove the two Phillip s PM2.0×3.0 screws (2) that secure the WLAN module to the computer . (The edge of the mod ule opposi te t he slot rises away from the co mputer.) 7. Pull the WLAN module (3 ) away from the slot a t an angle and remo ve it. NOTE: WLAN modules are desig ned with a notch (4) to prevent incorrect installation into the WLAN module slot. Reverse this proc edure to inst all a WLAN module. 48 Chapter 4 Remova l and replacement pro cedures
Keyboard Description Country or region Spare part number Country or region Spare part number Belgium 484748-A41 Portugal 484748-131 Brazil 484748-201 Russia 484748-251 Canada 484748-121 Saudi Arabia 484748-171 Denmark, Finland, and Norw ay 48474 8-DH1 South K orea 484748-AD1 France 484748-051 Spain 484748-071 Germany 484748-041 Taiwan 484748-AB1 Israel 484748-BB1 Thailand 484748-281 Italy 484748-061 Turkey 484748-141 Japan 484748-291 The United Kin gdom 484748-031 Latin Am erica 484748-161 The United States 484748-001 The Netherlands 484748-B31 Before removi ng the keyb oard, follow these ste ps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). Remove t he keyboa rd: 1. Position the computer wit h the front to ward you . 2. Remove the four Phillips PM2. 0×11.0 screws that secure th e keyboard to the computer. 3. Turn the compute r display-side up, with the front toward you. Component replacement p rocedures 49
4. Open the computer. 5. Lift the rear edg e of the keyboa rd and swing it toward you until it re sts on the palm rest. 6. Release the zero insertio n force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) . 7. Remove the keyboard. Reverse this proc edure to install the keybo ard. 50 Chapter 4 Remova l and replacement pro cedures
Switch cover Description Spare part number Switch cover (includes display convertib le hinge base cover) 464115-001 Before removi ng the switch cove r, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the keyboard (see Keyboard on page 49 ). Remove the switch cover: 1. Turn the computer upside down , with the front toward you. 2. Remove the four Phillips PM2.0× 7.0 screws that secure the sw itch cover to the computer. 3. Turn the compute r display-side up, with the front toward you. 4. Open the computer. Component replacement p rocedures 51
5. Rotate the display clockwise approxim ately 45 degrees. 6. Lift the left and right fron t corners of the switch cover (1) unti l it disengage s from the computer. 7. Rotate the switch cover (2) counterclockwise and remo ve it from the computer. Reverse this proc edure to install the switch cover. 52 Chapter 4 Remova l and replacement pro cedures
Display assembly Description Spare part number 12.1-inch, WXGA, BrightView touch-screen di splay assembly w ith Web camera, fingerprint reader, microphones, and WLAN antenna cables 484751-001 12.1-inch, WXGA, BrightView touch-screen di splay assembly with Web camera, microphones, and WLAN antenna cables 484750-001 Before removi ng the displa y assembly, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the memory module compartment cover (see Memory module on page 44 ). 6. Remove the WLAN module compar tment cover and disconnect the wirele ss antenna cables from the WLAN module (see WLAN module on pa ge 46 ). 7. Remove the keyboard (see Keyboard on page 49 ). 8. Remove the switch cover (see Switch cover on page 51 ). Remove the display assembly: 1. Close the comp uter and turn it upside do wn, with the front toward you. 2. Loosen the Phillips PM2. 0×5.0 captive screw (1) that secures the displa y connect or cover to the computer. 3. Lift the rear edge of the display connecto r cover (2) and swing it toward you. 4. Remove the display connector co ver. NOTE: The disp lay connector cover is i ncluded in the Plasti cs Kit, spare part number 487926-001. Component replacement p rocedures 53
5. Remove the two Phillips PM2.5×6.0 screws (3) that secure t he display assembly to the computer. 6. Remove the wireless antenna cables (1) from the routing chan nel built into the base enclosure. 7. Disconnect the camera cable (2) and the microphone cable (3) from the system board. 8. Turn the computer disp lay-side up, with the front toward you. 9. Open the computer. 10. Remove the display convertib le hinge cover (1) . 11. Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer. 54 Chapter 4 Remova l and replacement pro cedures
12. Disconn ect the display pane l cable (3) from the system boar d. NOTE: As you remove the d isplay assembly, be sure th at the display cable s and wireless ante nna cables move cleanly throu gh the opening (1) in the compu ter. 13. Lift the display (2) straight up and remove it. Reverse this procedure to install th e display assembly. Component replacement p rocedures 55
Top cover Description Spare part number Top cover (includes Touch Pad and TouchPad cabl e, caps lock light board and cable, and top cover bumper pads) 464111-001 Before removing the top cover, follow th ese steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the followin g components: a. Hard drive (see Hard drive on page 41 ) b. Optical drive (see Optical drive on page 43 ) c. Keyboard (see Keyboard on page 49 ) d. Switch cover (see Switch cover on page 51 ) e. Display assembly (see Display assembly on page 53 ) Remove the top cover: 1. Turn the computer up side down, with the front toward you. 2. Remove the five Phillips PM2.0×7.0 screws (1) and the three Ph illips PM2.0×4.0 scre ws (2) that secure the top cover to the computer. 3. Turn the computer righ t-side up , with th e front toward you. 4. Disconnect the display lid switch board cable (1) from the system board. 56 Chapter 4 Remova l and replacement pro cedures
5. Release the ZIF conne ctor (2) to which the Tou chPad cable i s connected and disconnect the TouchPad cable (3) . 6. Remove the two Phillips PM2.0×4.0 screws (4) th at secure the to p cover to the ba se enclosure. 7. Lift the top cover straight up and re move it. Reverse this procedure to install the top cover. Component replacement p rocedures 57
RTC battery NOTE: Removing the RTC b attery and leaving it uninstalled fo r 5 or more minute s causes all passwords and CMO S settings to be clea red. Description Spare part number RTC battery 449729-00 1 Before removing the RT C battery, follow these steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the followin g components: a. Hard drive (see Hard drive on page 41 ) b. Optical drive (see Optical drive on page 43 ) c. Keyboard (see Keyboard on page 49 ) d. Switch cover (see Switch cover on page 51 ) e. Display assembly (see Display assembly on page 53 ) f. Top cover (see Top cover on page 56 ) Remove the RTC battery:  Use a non-conductive, flat-b laded tool to pry the RTC battery out of the socket. Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “ ” sig n facing up. 58 Chapter 4 Remova l and replacement pro cedures
Power switch assembly Description Spare part number Power switch assembly (includes power switch board cable and actuator switch) 441142-001 Before removing the powe r switch assembly, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the f ollowing components: a. Hard drive (se e Hard driv e on page 41 ) b. Optical drive (see Optical drive on page 43 ) c. Keyboard (see Keyboard on page 49 ) d. Switch cover (see Switch cover on page 51 ) e. Display assembly (see Display assembly on page 53 ) f. Top cover (see Top cover on page 56 ) Remove the power switch assembly: 1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch boar d to the base enclosure. 2. Remove the Phillips PM2.0×3.0 screw (2) that secures the display re leas e hook assembly to the base enclosure . Component replacement p rocedures 59
3. Remove the display relea se hook assembly (3) . NOTE: The display release hook assemb lies are included w ith the base enclosure spa re part kits. 4. Disconnect the power switch board cable (1) from the system boa rd. 5. Remove the power switch board (2) and power switch actuator (3) from the ba se enclosur e. Reverse this proc edure to inst all the power switc h assembly. 60 Chapter 4 Remova l and replacement pro cedures
Bluetooth module Description Spare part num ber Bluetooth module 483113-001 Bluetooth module cable 487697-001 Before removi ng the Bluetooth mo dule, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the f ollowing components: a. Hard drive (se e Hard driv e on page 41 ) b. Optical drive (see Optical drive on page 43 ) c. Keyboard (see Keyboard on page 49 ) d. Switch cover (see Switch cover on page 51 ) e. Display assembly (see Display assembly on page 53 ) f. Top cover (see Top cover on page 56 ) Remove the Blueto oth module: 1. Disconnec t the Bluetooth modu le cable (1) from the sys tem board. 2. Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to t he system board. 3. Remove the Blue tooth module (3) . Component replacement p rocedures 61
Reverse this proc edure to install the Bluetooth modu le. System board Description Spare part number System board (includes replacem ent thermal material) 480850-001 When replacing the system board, be sure that the following components are r emove d from the defective system board and installed on the replac ement system board: ● Memory module (see Memory module on page 44 ) ● WLAN module (see WLAN module on page 46 ) ● RTC batt ery ( see RTC battery on page 58 ) ● Bluetooth module (see Bluetooth module on page 61 ) ● Fan/heat sink assembly (see Fan/heat sink asse mbly on page 68 ) ● Processor (see Processor on page 70 ) Before removing the system board, follow these steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the followin g components: a. Hard drive (see Hard drive on page 41 ) b. Memory module compartment co ver (see Memory module on page 44 ) c. Optical drive (see Optical drive on page 43 ) d. Keyboard (see Keyboard on page 49 ) e. Switch cover (see Switch cover on page 51 ) f. Display assembly (see Display assembly on page 53 ) g. Top cover (see Top cover on page 56 ) h. Power switch assembly (see Power switch assembly on page 59 ) Remove the system board: 1. Press in on the ExpressCard slot bezel (1) to release the bezel fr om the ExpressCard slot. 62 Chapter 4 Remova l and replacement pro cedures
2. Remove the ExpressCard slot beze l (2) from th e ExpressCard slot. NOTE: The ExpressCard slot bezel is incl uded in th e Plastics Kit, spare p art number 487926-001. 3. Release the ZIF con nector (1) to which the audio /infrared board cabl e is connected and di sconnect the audio/infrared bo ard cable (2) from the system board. 4. Use the optical drive connector (1) to lift the left side of t he system board (2) until the power connector (3) is clear of the base encl osure. Component replacement p rocedures 63
5. Pull the system board (4) away from th e top cover at an an gle and remove it. Reverse this procedure to inst all the system board. 64 Chapter 4 Remova l and replacement pro cedures
Pen holder and pen eject assembly Description Spare part num ber Pen holder and pen eject assembly 464113-001 Before removi ng the pen ho lder and pen e ject assembly, follow these steps: 1. Shut down the co mputer. If you a re unsure whether the compu ter is off or in Hibern ation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to t he computer. 3. Disconnec t the power cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the f ollowing components: a. Pen (see Pen on page 40 ) b. Hard driv e (see Hard driv e on page 41 ) c. Memory module comp artment cover (see Memory module on page 44 ) d. Optical drive (see Optical drive on page 43 ) e. Keyboard (see Keyboard on page 49 ) f. Switch cover (see Switch cover on page 51 ) g. Display assembly (see Display assembly on page 53 ) h. Top cover (see Top cover on page 56 ) i. Power switch assembly (see Power switch assembly on pa ge 59 ) j. System board (see System board on pa ge 62 ) Remove the pen h olderand pen eject as sembly: 1. Remove the Phillips PM2.0×3.0 screw (1) that secures th e pen eject asse mbly to the base enclosure. 2. Remove the pen eje ct assembly (2) . 3. Remove the two Phillips PM2.0×3.0 screws (3) th at secure the pen holder to the base enclosure. Component replacement p rocedures 65
4. Remove the pen h older (4) . Reverse this proc edure to inst all the pen holde r and pen eje ct assembly. Audio/infrared board Description Spare part number Audio/infrared board (includes audio/infrared board cable) 441144-001 Before removing the audio /infrared board, follow these ste ps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the followin g components: a. Hard drive (see Hard drive on page 41 ) b. Memory module compartment co ver (see Memory module on page 44 ) c. Optical drive (see Optical drive on page 43 ) d. Keyboard (see Keyboard on page 49 ) e. Switch cover (see Switch cover on page 51 ) f. Display assembly (see Display assembly on page 53 ) g. Top cover (see Top cover on page 56 ) h. Power switch assembly (see Power switch assembly on page 59 ) 66 Chapter 4 Remova l and replacement pro cedures
i. System board (see System board on pa ge 62 ) j. Pen holder (see Pen holder and pen eject assembly on page 65 ) Remove the audio /infrared board: 1. Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the system board. 2. Release the audio/in frared board (2) by sliding it away from y ou until the connectors on th e front of the board disengag e from the openings in the base enclosure. 3. Remove the audio/infrared board (3) . Reverse this procedure to in stall the audio /infrared board. Component replacement p rocedures 67
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes thermal paste and thermal pads) 487925-001 NOTE: To properly ventilate the co mputer, allow at leas t a 7.6-cm (3-inch) clearance on the righ t side and rear pane l of the computer . The computer uses a n electric fan for ve ntilation. The fa n is controlled by a temperature s ensor and is designed to turn on automatically when hig h temper ature conditi ons exist. These conditions are affe cted by high external temperatures, system power cons umption, power management/battery conservation configurations , battery fast cha rging, and softw are requirements. Exhaust ai r is displaced thro ugh the ventilation grill located on the left side of the computer. Before removing the fan/heat sink assembly, follow these steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the followin g components: a. Hard drive (see Hard drive on page 41 ) b. Memory module compartment co ver (see Memory module on page 44 ) c. Optical drive (see Optical drive on page 43 ) d. Keyboard (see Keyboard on page 49 ) e. Switch cover (see Switch cover on page 51 ) f. Display assembly (see Display assembly on page 53 ) g. Top cover (see Top cover on page 56 ) h. Power switch assembly (see Power switch assembly on page 59 ) i. System bo ard (see System board on pa ge 62 ) Remove the fan/he at assembly: 1. Disconnect the fan cable (1) from the system board. 2. Remove the four Phil lips PM2.0×4.0 screws (2) that secure the fan/heat sink assembly to the system board. 68 Chapter 4 Remova l and replacement pro cedures
3. Remove the fan/heat sink a ssembly (3) . NOTE: Due to the adhesive quality of the therma l paste an d thermal pads locate d between the fan/heat sink assembly and system board componen ts, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal paste and thermal pads shoul d be th oroughly cleaned from the surfaces of the fan/heat sink assembly (1) and the system bo ard components (2) each time the fa n/heat sink assembly is removed. Thermal paste and therma l pads are included with all system board, fan/heat sink assembly, and processor spa re part kits. Reverse this procedure to insta ll th e fan/heat sink assembly. Component replacement p rocedures 69
Processor NOTE: All processor spare part kits include therma l paste. Desription Spare part number AMD Turion 64 Mobile Technology ZM-86 proces sor (2.4-GHz, 1-MB L2 cache, 800-MH z FSB) 507974-001 AMD Turion 64 Mobile Technology ZM-84 proces sor (2.3-GHz , 1-MB L2 cache , 800-MHz FSB) 507957 -001 AMD Turion 64 Mobile Technology ZM-82 proces sor (2.2-GHz , 1-MB L2 cache , 800-MHz FSB) 507973 -001 AMD Turion 64 Mobile Technology ZM-80 proces sor (2.1-GHz, 1-MB L2 cache, 800-MH z FSB) 507972-001 AMD Turion 64 Mobile Technology RM-72 proc essor (2.1-GHz, 1-MB L2 cache, 800-MHz FSB) 507978-001 AMD Turion 64 Mobile Technology RM-70 proc essor (2.0-GHz, 1-MB L2 cache, 800-MHz FSB) 507977-001 AMD Athlon QL-62 processor (2.0-GHz, 512-KB L2 ca che, 667-MHz FSB) 506052-001 AMD Athlon QL-60 processor (1.9-GHz, 512-KB L2 ca che, 667-MHz FSB) 507982-001 Before removing the pro cessor, follow these steps: 1. Shut down th e computer. If you are unsur e whether t he computer is of f or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all exte rnal devices connecte d to the computer. 3. Disconnect the po wer cord. 4. Remove the battery (see Battery on page 39 ). 5. Remove the followin g components: a. Hard drive (see Hard drive on page 41 ) b. Memory module compartment co ver (see Memory module on page 44 ) c. Optical drive (see Optical drive on page 43 ) d. Keyboard (see Keyboard on page 49 ) e. Switch cover (see Switch cover on page 51 ) f. Display assembly (see Display assembly on page 53 ) g. Top cover (see Top cover on page 56 ) h. Power switch assembly (see Power switch assembly on page 59 ) i. System bo ard (see System board on pa ge 62 ) Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking scre w (1) one-half turn counterclockwise until you hear a click. 70 Chapter 4 Remova l and replacement pro cedures
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) o n the processor should be aligned with the tria ngle (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement p rocedures 71
5 Setup Utility WARNING! Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedure s are detailed to allow repair at only the subasse mbly or module level. Because of the complexity of the individu al boards and suba ssemblies, do not attemp t to make repairs at the component level or modify a ny printed wiring board. Impr oper repairs can crea te a safety hazard. Any indicatio n of component repla cement or printed wiring board modification may void any warranty or exch ange allowanc es. Starting the Setup Utility The Setup Utility is a ROM-based in formation and customization utility that can be used even when your Windows operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, secu rity, and other preferen ces. To start the Setup Utility: 1. Turn on or restart the computer. 2. Before Windows opens and whi le “Press <F10> to enter setup” is displayed i n the lower-left corn er of the screen, press f10 . 72 Chapter 5 Setup Utility
Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begi n at step 1. If the Setu p Utility is already run ning, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” i s displayed in the lower-le ft corner of the screen. 2. Use the arrow keys to select System Config uration > Langu age , and then pr ess enter . 3. Press f5 or f6 (or use the arrow keys) to select a la nguage, and then press enter to select a language. 4. When a confirmation prompt with your pr eference sele cted is displayed, pre ss enter to save your preference. 5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferen ces go into effe ct when the compute r restarts in Wi ndows. Navigating and selecti ng in the Setup Utility Because the Se tup Utility is not Windows-ba sed, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-d own list or to toggle a field, for exampl e an Enable/Disab le field, use either the arrow keys or f5 or f6 . ● To select an item, press enter . ● To close a text b ox or return to the menu display, press esc . ● To display additional navigation a nd selection in formation while the Setup Utility is op en, press f1 . Displaying system information The following procedure ex plains how to display system informat ion in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” i s displayed in the lower-le ft corner of the screen. 2. Access the system information by using the Main menu. 3. To exit the Setup Utility wit hout changing any settings, us e the arrow keys to select Ex it > Ex it Discarding Change s , and then press en ter . (The computer restarts in Windows.) Changing the lan guage of the Setup Uti lity 73
Restoring default settings in the Setup Utility The following p rocedure explai ns how to restore the Setup Uti lity default setting s. If the Setup Utili ty is not already running, begin at step 1. If the Setup Utility is already running , begin at step 2. 1. To start the Setup Utility, turn on or restart the com put er, and then press f10 while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen . 2. Select Exit > Load Setup Defaults , and then press enter . 3. When the Setup Confirmati on is d isplayed, press enter to save your preferences. 4. To set your preferences and exit the Setup Utility, press f10 , and the n follow the instructi ons on the screen. The Setup Utility default settings are set when you exit the Setup Ut ility and go into effect when the computer resta rts. NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. Using advanced Setup Utility features This section describes the Setup Utility features recommend ed for all users. For more information about the Setup Utility features recommended for a dvanced users only, refer to Help and Sup port, which is accessible only when the computer is in Wind ows. The Setup Ut ility features available for advanced user s include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The “<F12> to boot from LAN” message that is displ a yed in the lower-left co rner of the screen each time the computer is star ted or restarted in Wi ndows is the prompt fo r a Network Service Boot. The “Press <F9> to change boot order” message that is displayed in the lower-left corn er of the screen each time the computer is starte d or restarted in Windows is the prompt to change the b oot order. 74 Chapter 5 Setup Utility
Closing the Setup Utility You can close the Setup Utility wi th or without saving changes. ● To close the Setup Utilit y and save your changes from the current sessi on, use eit her of the following procedu res: ◦ Press f10 , and then follow the instructions on th e screen. — or — ◦ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then press enter . When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Savi ng Changes procedure, the Setup Utility closes when you press enter . ● To close the Setup Utility wi thout saving your changes from the current session: If the Setup Utility menu s are not visible, press esc to return to the menu display. Then use th e arrow keys to select Exit > Exit Discarding C hanges , and then p ress enter . After the Setup Utility closes, the computer restarts in Windows. Setup Utility menus The menu tables in this sec tion provid e an overview of Setup Utili ty options. NOTE: Some of the Setup Utility menu items listed in this section may not be supp orted by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select To do this Administrator password Enter, change, or delete an administrator passw ord. Power-On Password Enter, change, or delete a po wer-on password. Closing the Setup Utility 75
System Configuration menu Select To do this Language Support Change the Setup Utility langu age. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. Boot Options Set the following boot options: ● f10 and f12 Delay (sec.) ― Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot ― Enable/disable boot from CD-R OM. ● Floppy boot ― Enable/disable boot from Floppy. ● Internal Network Adapter boot ― Enable/disable b oot from Internal Network Adapter. ● Boot Order ― Set the boot order for: ◦ USB Floppy ◦ ATAPI CD/DVD ROM Drive ◦ Hard dri ve ◦ USB Diskette on Key ◦ USB Hard dr ive ◦ Network adapter Button Sound (select models only) Enable/disable the Quick Launch Button tapping sound. Video memory up to (select models onl y) Select the amount of video memory. Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive se lf-test on the hard dr ive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test . Secondary Hard Disk Self Test ( select models only) Run a comprehensive self- test on a secondary hard dr ive. Memory Test Run a diagnostic test on the system memory. 76 Chapter 5 Setup Utility
6 Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 3.1 to 3.9 cm 1.22 to 1.54 in Width 30.6 cm 12.05 in Depth 22.4 cm 8.82 in Weight (with optical drive, hard dr ive, and battery) 1.95 kg 4.29 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.5 A Temperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35 °C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitud e (unpress urized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibratio n Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Computer specifications 77
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specif y thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 12.1-inch, WXGA BrightView display specifications Metric U.S. Dimensions Height 16.2 cm 6.4 in Width 26.0 cm 10 .2 in Diagonal 30.6 cm 12 .1 in Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.300 × 0.300 mm Format 1280 × 800 Configuration RGB stripe Backlight CCFL Refresh rate 60 Hz PPI 107 Viewing angle /-45° hor izontal, /-25° vertical (typical) 78 Chapter 6 Specifications
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type AT A-7 ATA-7 ATA-7 AT A-7 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA sec urity Seek times (typical read, including setting) Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 645,124,831 500,585,144 312,560,480 234,420,360 Disc rotational speed 5400-rpm 5400-rpm 540 0-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. † Actual drive specificatio ns may diff er sligh tly. NOTE: Certain restrictions and excl usions apply. Contact te chnical su pport for details. Hard drive specifications 79
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: CD-DA, CD (E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo- CD, Vi deo CD), Multisession CD (Photo-CD, CD- EXTRA, Portf olio, CD-R, CD-RW), CD- R, CD-RW, DVD-ROM (DVD- 5, DVD-9, DVD-10, DVD-18), DVD-R , DVD-RW, DVD R, DVD RW, DVD-RAM Write: CD-R and CD -RW DVD R, DVD RW, DVD-R, DVD-RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode 80 Chapter 6 Specifications
System DMA specifications Hardware DMA System function DMA0 Not app licable DMA1* Not applicable DMA2* Not applicable DMA3 Not app licable DMA4 Dire ct memory access controller DMA5* Available for PC Card DMA6 Not assign ed DMA7 Not assign ed *PC Card controller ca n use DMA 1, 2, or 5. System DMA specifications 81
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microso ft ACPI -complia nt system IRQ10* USB UHCI controller—24C2 Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 USB EHCI controller —24CD USB UHCI controller— 24C4 USB UHCI controller— 24C7 Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processo r IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio po ssible configurations are IRQ5, IRQ7 , IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IR Q11, or IRQ15. Either the infrared or the seria l port may assert IRQ3 or IRQ4. 82 Chapter 6 Specifications
System I/O address specifications I/O address (hex) System function (shipping configurat ion) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for CPU 040 - 05F Counter/timer registers 044 - 05F Unused 060 Keyboard controller 061 Port B 062 - 063 Unused 064 Keyboard controller 065 - 06F Unused 070 - 071 NMI enable/RTC 072 - 07F Unused 080 - 08F DMA page re gisters 090 - 091 Unused 092 Port A 093 - 09F Unused 0A0 - 0A1 Interrupt controller no. 2 I/O Address (hex) System Function (shippin g configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Cop rocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primary fixed d isk controller 1F8 - 200 Unused 201 JoyStick (decoded in ESS1688) 202 - 21F Unused System I/O ad dress specification s 83
I/O address (hex) System functi on (shipping configu ration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT 1/default) 380 - 387 Unused 388 - 38B FM synthesize r—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (para llel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF Internal modem 3F0 - 3F7 “A” diskette controller 3F8 - 3FF Serial port (COM1/default) CF8 - CF B PCI configuration index register (PCIDIVO-1) CFC - CFF PC I configuration data register (PCIDIVO-1) 84 Chapter 6 Specifications
System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000 -FFFFFFFF System BIOS System memory map specifications 85
7 Screw listing This section provid es specification and re ference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 464116 -001. Phillips PM3.0×3.0 screw Color Quantity Lengt h Thread Head width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard dr ive br acket to the hard drive 86 Chapter 7 Screw listing
Phillips PM2.0×7.0 screw Color Quantity Length Thread Head width Black 9 7.0 mm 2.0 mm 4.5 mm Where used : 4 screws that secure the switch cover to the computer Where used : 5 screws that secure top cover to the computer Phillips PM2.0×7.0 screw 87
Phillips PM2.0×4.0 screw Color Quantity Lengt h Thread Head width Silver 10 4.0 mm 2. 0 mm 4.5 mm Where used: 2 screws that secure the top cover to the computer Where used: 2 screws that secure the power sw itch board to the base enclosure 88 Chapter 7 Screw listing
Where used : 2 screws that secu re the audio/infr ared board to the base enclosure Where used : 4 screws that secure the fan/heat sink assembly to the system board Phillips PM2.0×4.0 screw 89
Phillips PM2.0×5.0 captive screw Color Quantity Lengt h Thread Head width Black 6 5. 0 mm 2. 0 mm 4.5 m m Where used: (1) Two captive screws (sec ured by C-clips) that secure th e hard drive cover to the comput er (2) Two captive screws (secured by C-clips) that se cure the memory module compartment cover to the computer (3) One captive screw (secured by a C-clip) that se cures the WLAN module co mpartm ent cover to the computer (4) One captive screw (secured by a C-clip) that secures the display cable cover to the computer 90 Chapter 7 Screw listing
Black Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Black 5 3.0 mm 2.0 mm 4.5 mm Where used : 2 screws that secure the WLAN module to the com puter Where used : 3 screws that secure the top cover to the base en closure Black Phillips PM2.0×3.0 screw 91
Phillips PM2.0×11.0 screw Color Quantity Lengt h Thread Head width Black 4 11 .0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboa rd to the computer 92 Chapter 7 Screw listing
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head width Silver 4 6.0 mm 2.5 mm 5.0 mm Where used : 2 screws that secure the disp lay assembly to the computer Where used : 2 screws that secure the disp lay assembly to the computer Phillips PM2.5×6.0 screw 93
Silver Phillips PM2.0×3.0 screw Color Quantity Lengt h Thread Head width Silver 5 3.0 mm 2.0 mm 4.5 mm Where used: (1) One screw that s ecures the display releas e hook to the base enclosure (2) One screw that secu res the Bluetooth modu le to the base enclosu re Where used: 3 screws that secure the pen ej ect assemb ly and pen holder to th e base enclos ure 94 Chapter 7 Screw listing
8 Backup and recovery Recovering system information Tools provided by the ope rating system and Recove ry Manag er software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a syst em failure: ● Backing up your information regula rly to protect your important system files. ● Making a set of recovery discs (Recovery Manager sof tware feature). Recovery discs are used t o start up (boot) your computer and restore the operating system and softwar e programs to factory settings in case of system failure or instability. ● Creating system restore points (operating sys tem feature). System restore points allow you to reverse undesira ble changes to your comp uter by re storing the computer to an earlier state. ● Recovering a program or d river (Recovery Ma nager software feature ). This feature helps you reinstall a program or driver without performing a full system recovery. ● Performing a full system reco very (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you ex perience system failure or instabilit y. Recovery Manager works from a dedicated re covery partition on the hard dr ive or from recovery discs you create . Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure. NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of rec overy discs. Note the following guidelines before creating recovery discs: ● Use any o f the fol lowing t ypes of discs: CD-R, DVD R, DVD R DL, DVD-R, o r DVD-R DL (purchased separately). T he discs you use will depend on the type of optical drive installed on your computer. Because DVDs store more information than CDs, DVDs and DVDs with do uble-layer (DL) suppor t reduce the number o f discs require d. NOTE: Read-write discs, such as CD -RW, DVD RW, and DVD-RW, are not compatible with the Recovery Manager software. ● The computer must be co nnected to AC power during this proce ss. ● Only one set of recovery dis cs can be cr eated per comp uter. Recovering system information 95
● Number each disc befo re inserting it into the computer optica l drive. ● If necessary, you can exit the pr ogram before you have finished creating th e recovery discs. The next time you open Recove ry Manager, you wi ll be prompted to continue the disc creatio n process. To create a set of recovery discs: 1. Select Start > All Programs > Reco very Manager > Re covery Manag er . Recovery Manager opens. 2. Click Advanced Optio ns . NOTE: If you are operating the computer on battery power, you will be pr ompted to connect to AC power before you can go to the next step. 3. Click Recovery dis c creation , and then click Nex t . 4. Follow the on-screen in structions. Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information pe riodically. ● Before the computer is repaired or restored ● Before you add or modify ha rdware or software 96 Chapter 8 Backup and re covery
Backup suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system resto re points using the Windows System Restore featur e, and periodica lly copy them to disc. ● Store personal files i n the Documents folde r and back up these folders periodicall y. ● Back up templates stored in their a ssociated progra ms. ● Save customized settings in a window, toolbar, o r me nu bar by taking a screen shot of your settin gs. The screen sho t can be a time saver if you have to reset your preferences. To copy the screen an d paste it into a word-processing d ocument, follow these steps: a. Display the screen. b. Copy the scre en: To copy only th e active wind ow, press alt fn pr t sc . To copy the entire scree n, press fn prt sc . c. Open a word -processing do cument, and then se lect Edit > Paste . Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point i n time. You can then re cover back to that point if you wa nt to reverse sub sequent changes ma de to your system. NOTE: Recovering to an earlier resto re point does not a ffect data files saved or e-mails created since the last restore point. You also can create additional restore points to pr ovide increased protection f or your system files and settings. When to create restore points ● Before you add or extensively mo dify software or hardwa re ● Periodically, whenever the system is performi ng optimally NOTE: If you revert to a restore poin t and then cha nge your min d, you can reverse the restoration. Create a system restore point 1. Select Start > Control Pa nel > System and Maintenanc e > System . 2. In the left pane, c lick System protectio n . 3. Click the System Protection tab. 4. Under Automatic restore points , select th e disk for which you want to create a restore point. 5. Click Create . Recovering system information 97
The System Protection window open s. 6. Follow the on-screen in structions. 98 Chapter 8 Backup and re covery
Restore to a previ ous date and time To revert to a restore poi nt (cre ated at a previous date and tim e), when th e computer was functioning optimally, follow these steps: 1. Select Start > Control Pa nel > System and Maintenanc e > System . 2. In the left pane, c lick System protectio n . 3. Click the System Protection tab. 4. Click the System Restore button, and th en click Next . The System Restore window opens. 5. Follow the on-screen instructions. Recovering system information 99
Performing a recovery Recovery Manage r software allows you to repair o r restore the system if you experience system failure or instability. Recovery Manager wo rks from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver ro ll-back capabilities. If you have not already tried these features, try th em before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstal led at the factory. Software not provided with this computer must be download ed from the manufacturer's We b site or reinstalled from the disc provided by the manufacturer. Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert th e first recover y disc into the optical drive and restart the computer. 3. Follow the on-screen in structions. Recovering from the part ition on the hard drive You can perform a recovery fro m the partition on the hard drive from eith er the Start button or f11 . To restore the system from th e p artition, follow these steps: 1. Access Recovery Manager in ei ther of the f ollowing way s: ● Select Start > All Programs > Recovery Manage r > Recovery Manager . –or– ● Restart the c omputer and pr ess f11 while the “Press <F11> for re covery” mess age is disp layed on the screen. Then select Recovery Manage r . Recovery Manager opens. 2. Click Advanced Optio ns . 3. Click System recove ry , and then click Next . 4. Follow the on-screen in structions. 100 Chapter 8 Backup an d recovery
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphon e) 101
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 102 Chapter 9 Conn ector pin assignments
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6U n u s e d RJ-45 (network) Pin Signal 1 Transmit 2 Transmit - 3 Receive 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 103
S-Video-out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 5 VDC 2 Data - 3 Data 4G r o u n d 104 Chapter 9 Conn ector pin assignments
10 Power cord set requirements The wide range input feature of the comp uter permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor powe r cord set included wi th the compu ter meets the requirem ents for use in the country or region wh ere the equ ipment is purchased. Power cord sets for use in other countries or region s must meet the requirements of the country or region where the computer is used. Requirements for all countries or regions The require ments listed b elow are ap plicable to all countries o r regions: ● The length of th e power cord set m ust be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft). ● All power cord sets mu st be approved by an acceptable accredited a gency responsible for evaluation in the country or region where the power cord set will be used. ● The power cord se ts must have a mi nimum current capaci ty of 10 amp s and a nomina l voltage rating of 125 o r 250 V AC, as req uired by each country or region’s power syste m. ● The appliance coupler mu st meet the mechan ical configuration of an EN 60 320/IEC 32 0 Standard Sheet C13 connector for ma ting with the appl iance inlet on the back of the compu ter. Requirements for all countries or regions 105
Requirements for specific countries or regions Region Accredited agency Applicable note numb er Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0- mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency r esponsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 2 50 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and r egistration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VC T or VCTF, 3- conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) config uration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75- mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency resp onsible for evaluation in the countr y or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² c ond uctor size. Power cord set fittin gs (appliance cou pler and wall plug) must bear the certification mark of the agency r esponsible for evaluation in the country or region where it will be used. 106 Chapter 10 Po wer cord set requirements
11 Recycling Battery When a battery has reached the end of its useful life, do not dispo se of the battery in gene ral household waste. Follow the local law s and regulations in your area for computer batt ery disposal. Battery 107
Display WARNING! The backli ght contains mercury. Ca ution should be exercised when re moving and handling the backlight to avoid damaging this component and causing exp osure to the mercury. CAUTION: The procedures in this app endix can result in damage to display comp onents. The only components intended fo r recycling purposes are the liquid crystal displa y (LCD) panel and the ba cklight. Careful handling sho uld be exercise d when removing these compon ents. NOTE: Materials Disposal . This HP product contains mercury in the backlight in th e display assembly that might require special handling at en d-of-life. Dispos al of mercury may be regulated because of environmental conside rations. For disp osal or recyc ling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org . This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain a ccess to the backlight (1) and the liquid crystal display (LCD) panel (2) . NOTE: The procedures provided in this appendix are general disassembly i nstructions. Specifi c details, such as screw sizes, qu antities, and locations, and component shapes and sizes, can vary from one computer model to another. Perform the followin g steps to di sassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display be zel to the display assembly. 2. Lift up and out on the left and righ t inside edges (1) and the top and botto m inside edges (2) of the display bezel until the b ezel disengages from the display assemb ly. 108 Chapter 11 Recycling
3. Remove the display bezel (3) . 4. Disconnect all disp lay panel cables (1) from the display inverter an d remove the inverter (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosur e. 7. Turn the display pa nel assembly u pside down. Display 109
8. Remove all screws that secure the display pane l frame to the disp lay panel. 9. Use a sharp-edge d tool to cut the tape (1) that secures the sides of the di splay panel to the display panel frame. 10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display pa nel. 12. Lift the top edge of the backli ght cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-sid e up. 110 Chapter 11 Recycling
15. Remo ve the backlight cab les (1) from t he clip (2) in th e display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame fro m the display panel. WARNING ! The backl ight contains mercury. Exercise caution when removin g and handling the backlight to avoid damag ing this compon ent and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. Display 111
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the displ ay rear panel. 21. Release the LCD pa nel (3) from the displa y rear panel. 22. Release the tape (4) that secure s the LCD pane l to the display rear panel. 23. Remove the LCD panel. 24. Recycle th e LCD panel and backlight. 112 Chapter 11 Recycling
Index A AC adapter, spare part number 24, 25 administrator password 75 advanced Setup Utility features 74 antenna, locations 6 applications key, Windows 7 audio, product description 2 audio-in jack location 9 pin assignments 101 audio-out jack location 9 pin assignments 101 audio-out S/PDIF jack 9 audio/infrared boa rd remov al 66 spare part number 18, 26, 66 audio/vide o cable, sp are part number 24, 26 B backpack, spare part number 24, 25 backup 96 base enclosure, spare part number 18, 27 battery remov al 39 spare part number s 21, 26, 27, 39 battery bay 13 battery light 6 battery release latch 13 Bluetooth module remov al 61 spare part number 17, 27, 61 Bluetooth module ca ble spare part number 29 Bluetooth module cab le, spare part number 17, 61 boot options 76 boot order 76 bottom componen ts 13 button sound 76 buttons DVD 5 Media 5 Mobility Center 5 next/fast forward 11 play/pause 11 previous/ rewind 11 rotate 5 stop 11 C cables, service consideration s 32 camera location 5 product de scription 2 carrying case , spare part number 24, 25 Cat5E cable, spar e part number 24, 26 changing the Setup Utility language 73 chipset, product description 1 closing the Setup Utility 75 CMOS clearing 36 components bottom 13 display 5 front 5, 9 keyboard 7 left-side 10 rear 12 right-side 11 computer feet locations 38 spare part number 18, 27, 38 computer specifications 77 connector pin assignments audio-in jack 101 audio-out jack 101 external monitor po rt 102 headphone jack 101 microphone jack 101 modem jack 103 monitor port 102 network jack 103 RJ-11 jack 103 RJ-45 jack 103 S-Video-out jack 104 Universal Serial Bus (USB) port 104 connectors, service considerations 32 convertible hinge 6 D Diagnostics menu 76 Digital Media Slot 10 Digital Media Slot light 10 diskette drive precautions 32 product description 2 display assembly remov al 53 spare part number s 16, 28, 53 display components identifying 5 recycling 108 display connector cover illustrated 22 remov al 53 Index 113
display convertible hinge 6 display panel, product description 1 display release latch 5, 9 Display Rubber Kit, spare part number 17, 27 display specifications 78 display switch 6 docking support, pr oduct description 3 drive light 6 drives, boot order 76 drives, preven ting damage 32 DVB-T TV tuner an tenna adapte r, spare part number 24, 25 DVB-T TV tuner antenna, spar e part number 24, 25 DVB-T TV tuner, spare part number 24, 25 DVD button 5 DVD±RW a nd CD-R W Double- Layer Combo Drive precautions 32 removal 43 spare part numbers 18, 23, 27, 43 specifications 80 E electrostatic discharge 33 enhanced SATA support 76 esc key 7 Ethernet, product description 2 expansion p ort 3 11 ExpressCard slot 10 ExpressCard slot bezel illustrated 22 removal 63 external media cards, prod uct description 2 external monitor port location 11 pin assignments 102 F fan/heat sin k assembly removal 68 spare part numbe r 18, 29, 68 feet locations 38 spare part number 18, 38 fingerprint reader 6, 72 fn key 7 front components 5, 9 function keys 7 G graphics, product description 1 grounding equip ment and methods 35 H hard drive precautions 32 product description 2 remov al 41 spare part number s 21, 23, 25, 26, 27, 29, 41 specifications 79 hard drive bay 13 hard drive cover illustrated 22 remov al 41 Hard Drive Hardwa re Kit, spare part number 21, 23, 29, 41 hard drive self test 76 headphone jack location 9 pin assignments 101 headset, spare pa rt number 25 hinge, display converti ble 6 I I/O address specification s 83 infrared emitter, spare pa rt number 24 infrared lens 6, 9 interrupt specifications 82 J jacks audio-in 9 audio-out 9 audio-out S/PDIF 9 headphone 9 microphone 9 modem 12 network 11 RJ-11 12 RJ-45 11 S-Video-out 11 K keyboard product description 3 removal 49 spare part numbers 17, 28, 49 keyboard components 7 keypad keys 7 keys esc 7 fn 7 function 7 Windows applications 7 Windows logo 7 L language support 73, 76 left-side components 10 lights battery 6 Digital Media Slot 10 drive 6 optical drive release 10 power 6, 9 wireless 10 M Main menu 75 mass storage devices, spare pa rt numbers 22 Media button 5 memory map specifications 85 memory module product description 1 removal 44 spare part numbers 18, 27, 44 memory module compartment 13 memory module compartment cover illustrated 22 removal 44 memory test 76 microphone jack location 9 pin assignments 101 microphones 5 Mobility Cent er button 5 114 Index
model name 1 modem jack location 12 pin assignments 103 modem module, product description 2 monitor port location 11 pin assignments 102 mouse, spare part nu mber 24, 25 N navigating in the Setup Utility 73 network jack location 11 pin assignments 103 next/fast forward button 11 O operating system, product description 3 optical d rive location 10 precautions 32 product description 2 remov al 43 spare part number s 18, 23, 43 specifications 80 optical drive light 10 optical drive release latch 13 P packing guideline s 34 password clearing 36 passwords 75 pen remov al 40 spare part number 18, 27, 40 pen eject assembly remov al 65 spare part number 18, 27, 65 pen holder remov al 65 spare part number 18, 27, 65 pen tether hole 11 plastic parts 31 Plastics Kit contents 22 spare part number 17, 22, 29 play/pau se button 11 pointing devices components 8 product de scription 3 ports expansion po rt 3 11 extern al monitor 11 monitor 11 product de scription 3 Universal Serial Bus (USB) 11, 12 power connector 10 power cord spare part numbers 29 power cord set requirements 105 power cord, spar e part numbers 24 power light 6, 9 power requirements, product description 3 power switch 9 power switch assembly removal 59 spare part number 18, 26, 59 power-on pa ssword 7 5 previous/rewind button 11 processor product de scription 1 removal 70 spare part numbers 18, 27, 30, 70 product description audio 2 camera 2 chipset 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external me dia cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 modem module 2 operating system 3 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 3 wireless 2 product name 1 protective sleeve, spare part number 24, 27 R rear components 12 recovery discs 95 recovery, system 95, 100 remote contro l, spare p art number 24, 27 remote contro l, spare p art numbers 25 removal/replacement preliminaries 31 procedures 37 restore points 97 right-side componen ts 11 RJ-11 jack location 12 pin assignments 103 RJ-45 jack location 11 pin assignments 103 rotate button 5 RTC batte ry remov al 58 spare part number 17, 26, 58 Rubber Feet Kit, spare part number 18, 27, 38 S S-Video-out jack location 11 pin assignments 104 Screw Kit contents 86 spare part number 25, 27 screw listing 86 secondary hard drive self test 76 Index 115
security cable slot 12 Security menu 75 security, product description 3 selecting in the Setup Utility 73 service considerations 31 service tag 14, 37 serviceability, product description 3 Setup Utili ty changing the languag e 73 Diagnostics menu 76 displaying system information 73 Main menu 75 navigating 73 overview 72 Security menu 75 selecting 73 starting 72 System Configurat ion menu 76 using advanced feature s 74 slots Digital Media Slot 10 ExpressCard 10 software, safeguardin g information 95 speakers 5 specifications computer 77 display 78 DVD±RW and CD-RW Double- Layer Combo Drive 80 hard drive 79 I/O addresses 83 interrupts 82 memory map 85 optical drive 80 system DMA 81 static-shielding materials 35 stop button 11 switch cover removal 51 spare part numbe r 17, 27, 51 system board removal 62 spare part numbe r 18, 27, 62 System Configuration menu 76 system DMA 81 system information 73, 75 system memory map 85 system recovery 95 system restore points 97 T Tablet st and, spar e part number 25, 27 thermal paste, replacement 69 tools required 31 top cover remov al 56 spare part number 17, 27, 56 TouchPad 8 TouchPad left button 8 TouchPad light 8 TouchPad on/off bu tton 8 TouchPad right butto n 8 TouchPad scroll zone 8 transporting guidelines 34 TV tuner antenna, spare pa rt number 24, 26 TV tuner, spare pa rt number 24, 26 U Universal Serial Bus (USB) port location 11, 12 pin assignments 104 unknown password 36 USB extension cable, spare part number 25, 26 V vents 11, 12 , 13 video memory 76 W Windows applicat ions key 7 Windows logo key 7 wireless light 10 wireless switch 9 wireless, product description 2 WLAN module remov al 46 spare part number s 19, 26, 28, 46 WLAN module compartment 1 3 WLAN module compar tment cover illustrated 22 removal 48 workstation guidelines 34 116 Index