HP Pavilion zx5000 Maintenance And Service Manual

Main tenan ce and Ser vice Gu id e HP P a v ili on zx5 000 Not ebook P C HP P a v ili on z v5 000 Notebook P C C ompaq Pr es ar i o R3000 Not ebook P C Ser ies HP C ompaq B usine ss Noteboo k nx9100 Ser ie s Doc ument P ar t Number : 3 3 54 0 2 -00 3 Jul y 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
© Copyright 2004 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor . Bluetooth is a trademark o wned by its proprietor and used b y Hewlett-P ackard Company under license. The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and S erv ice Gui de HP P av ilion zx5 000 Notebook P C HP P av ilion z v5 000 Notebook P C Compaq Pr esar io R3000 Notebook P C Ser ies HP Co mpaq Busine ss Not ebook nx9100 Ser ies Thir d E dition Jul y 2004 Fi r s t Ed i t i o n Fe b r u a r y 2 0 0 4 Document P ar t Number: 3 3 54 0 2 -0 0 3
Maintenance and Serv ice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 1.2 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.4 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–28 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–3 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–4 Selecting from the Security Menu . . . . . . . . . . . . . . 2–5 Selecting from the Advanced Me nu . . . . . . . . . . . . . 2–6 2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–8 Obtaining, Saving or Printing Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Obtaining, Saving or Printing Diagnostic Test Information . . . . . . . . . . . . . . . . . . . 2–9 2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–11 Flowchart 2.1—Initial Troubles hooting . . . . . . . . . 2–12 Flowchart 2.2—No Power, Part 1 . . . . . . . . . . . . . . 2–13 Flowchart 2.3—No Power, Part 2 . . . . . . . . . . . . . . 2–14 Flowchart 2.4—No Power, Part 3 . . . . . . . . . . . . . . 2–15 Flowchart 2.5—No Power, Part 4 . . . . . . . . . . . . . . 2–16 Flowchart 2.6—No Video, Part 1 . . . . . . . . . . . . . . 2–17
i v Maintenance and Serv ice Guide Con ten ts Flowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–18 Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19 Flowchart 2.9—No Operating System (OS) Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20 Flowchart 2.10—No OS Loading, Hard Drive, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22 Flowchart 2.12—No OS Loading, Hard Drive, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23 Flowchart 2.13—No OS Loading, Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24 Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25 Flowchart 2.15—No Audio, Part 1 . . . . . . . . . . . . . 2–26 Flowchart 2.16—No Audio, Part 2 . . . . . . . . . . . . . 2–27 Flowchart 2.17—Nonfunctioning Device. . . . . . . . 2–28 Flowchart 2.18—Nonfunctioning Keyboard . . . . . 2–29 Flowchart 2.19—Nonfunctioning Pointing Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–30 Flowchart 2.20—No Network/Modem Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–31 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–2 3.2 Major Components— HP Pavilion zv5000 and zx5000 . . . . . . . . . . . . . . . 3–3 3.3 Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series . . . . . . . . . . . . 3–15 3.4 Miscellaneous Plastics Kit Components . . . . . . . . . 3–29 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–30 3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–32
Cont ent s Maintenance and Serv ice Gui de v 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Combination Drive . . . . . . . . . . . . . . . . . . . . . . . . . 5–16 5.7 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.8 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.9 Strip Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32 5.11 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34 5.12 Mini PCI Communications Card . . . . . . . . . . . . . . 5–35 5.13 Primary Memory Module . . . . . . . . . . . . . . . . . . . 5–37 5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–39 5.15 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47 5.16 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.17 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53 5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57 5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64 5.20 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–76 5.21 Upper Logic Audio Board . . . . . . . . . . . . . . . . . . . 5–79
v i Maintenance and Serv ice Guide Con ten ts 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 C Screw Listing Index
Maintenance and Serv ice Gui de 1–1 1 Pr oduc t D esc ription The HP Pa vilion zv5000 and zx5000 notebook PCs, the HP Compaq Business Notebook nx9100 Series, and the Compaq Presario R3000 notebook PC of fer adv anced modularity; a 64-bit Mobile Intel® Pentium® 4 processor , 64-bit AMD Athlon 64 processor , or 32-bit AMD XP-M processor; an A TI MOBILITY RADEON 9600 Pro graphics controller with 64 or 32 MB of discrete video memory; and extensi ve multimedia support.
1–2 Maintenance and Serv ice Gui de Pr oduct Desc r iption HP P av ilion zv5 000 and zx5000 Notebooks HP Compaq B usiness Note book nx9100 S er ies and Compaq Pr esar io R3 000 Notebooks
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–3 1.1 F e a t u r e s ■ Mobile Intel Pentium 4 3.06-, 2.80-, 2.66-, and 2.40-GHz processors, all with 512-KB L2 cache, v arying b y notebook model - or - Intel Pentium 4 DT 3.20-, 3.06-, 2.80-, 2.66-, and 2.40-GHz processors, all with 256-KB L2 cache, v arying b y notebook model - or - AMD Athlon 64 1.8-, 2.0-, and 2. 2-GHz processors, all with 1-MB L2 cache, v arying b y notebook model - or - AMD Athlon XP-M 1.6-GHz processor with 256-KB L2 cache ■ 15.4-inch wide UXGA (1600 × 1200), 15.4-inch wide XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) TFT displays with ov er 16.7 million colors, v arying by notebook model ■ A TI MOBILITY RADEON 9600 Pro graphics controller with 64 or 32 MB of video memory , varying b y notebook model ■ 80-, 60-, 40-, or 30-GB high-capacity hard dri v e, v arying by notebook model ■ 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB ■ Microsoft® W indo ws® XP Home Edition and Microsoft W indo ws XP Professional ■ Full-size W indo ws ke yboard with integrated numeric k e ypad ■ T ouchPad pointing de vice ■ Integrated 5-in-1 Memory Reader slot ■ Integrated 10/100/1000BaseT Ethernet local area netw ork (LAN) NIC with RJ-45 connector
1–4 Maintenance and Serv ice Gui de Pr oduct Desc r iption ■ Integrated wireless support for Mini PCI 802.11a/b/g LAN de vices ■ 2 T ype II PC Card slots with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 120-watt A C adapter and power cord ■ 12- or 8-cell Li-Ion battery pack ■ Stereo speakers ■ Support for the follo wing de vices in the MultiBay: ❏ 24X Max D VD R W/R and CD-R W Combo Dri ve ❏ 24X Max D VD/CD-R W Combo Driv e ❏ 8X Max D VD-R OM Driv e ❏ 24X Max CD-R OM Dri ve ❏ 8-cell Li-Ion battery pack ■ Connectors for: ❏ RJ-11 (modem) ❏ RJ-45 network interf ace card (NIC) ❏ Uni versal Serial Bus (USB) v . 2.0 (3) ❏ S-V ideo ❏ Parallel ❏ External monitor ❏ DC po wer ❏ Docking ❏ 1394 digital ❏ Microphone ❏ Stereo speaker/headphone ■ Infrared port
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–5 1. 2 P o w e r M a n a g e m e n t The notebook comes with po wer management features that conserve po wer and extend battery operating time. The notebook supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ User -customizable settings ■ Hotke ys for setting le v el of performance ■ Battery calibration ■ Lid switch standby/resume ■ Po wer b utton ■ Adv anced Conf iguration and Po wer Interface (A CPI) compliance
1–6 Maintenance and Serv ice Gui de Pr oduct Desc r iption 1 . 3 Exter nal C om ponents The external components on the front and right side of the HP Pa vilion zv5000 and zx5000 notebooks are shown belo w and described in T able 1-1. F ront and R ight -Si de Components—HP P av ilion z v5 000 and zx5 000 Notebooks
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–7 T able 1-1 Fr ont and Right-Side Components HP P avilion zv5000 and zx5000 Notebooks Item Component Function 1 P ower/standb y LED On: Notebook is tur ned on. Blinking: Notebook is in Standby . Off: Notebook is off or in Hiber nation. 2 IDE (Integrated Driv e Electronics) LED; also ref erred to as the hard drive/optical drive activity LED On: The inter nal hard drive or the optical drive is being accessed. 3 Displa y release latch Opens the notebook. 4 Batter y LED On: A batter y pack is charging. Blinking: Batter y pac k has reached a low-battery condition. Off: A C pow er is applied with batter y pac k either fully charged or not installed, or no A C pow er is applied. 5 Stereo speakers (2) Produce stereo sound. 6 V olume increase button Increases system v olume. 7 Mute button Mutes system v olume. An LED comes on when the b utton is pushe d in, and the sound is muted. 8 V olume decrease but t on Decreases system v olume.
1–8 Maintenance and Serv ice Gui de Pr oduct Desc r iption F ront and R ight -Si de Components—HP P av ilion z v5 000 and zx5 000 Notebooks (Co ntinued)
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–9 Ta b l e 1 - 1 Fr ont and Right-Side Components HP P avilion zv5000 and zx5000 Notebooks (Continued) Item Component Function 9 A udio-out (headphone) jack Connects an optional headphone, headset, or pow ered stereo speakers . Also connects the audio function of an audio/video de vice, such as a tele vision or VCR. - A udio-in (microphone) jack Connects an optional monaural microphone . q USB por t Connects USB 1.1- and 2.0-compliant de vices to the notebo ok using a standard USB cable . w 1394 connector (select models) Connects an optional IEEE 1394 de vice, such as a camcorder . e Infrared por t (select models) Provides wireless comm unication between the notebook and an optional IrD A-compliant de vice. r Expansion por t Connects an optional por t replicator . t RJ-45 (network) jack Connects an optional network cable . y S-Video jack Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , ov erhead projector , or video capture card.
1–10 Maintenance and Serv ice Gui de Pr oduct Desc r iption The external components on the front and right side of the HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 notebook are sho wn belo w and described in T able 1-2. F ront and R ight -Si de Components—HP C ompaq Business Notebook nx9100 Ser ies and Co mpaq Pr esar io R3000 Not ebook
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–11 Ta b l e 1 - 2 Fr ont and Right-Side Components HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Item Component Function 1 Stereo speak ers (2) Produce stereo sound. 2 P ower/standb y LED On: Notebook is tur ned on. Blinking: Notebook is in Standb y . Off: Notebook is off or in Hiber nation. 3 Displa y release latch Opens the notebook. 4 Batter y LED On: A batter y pack is charging. Blinking: Batter y pack has reached a low-battery condition. Off: A C pow er is applied with batter y pack either fully charged or not installed, or no A C pow er is applied. 5 IDE (Integrated Driv e Electronics) LED; also ref erred to as the hard drive/optical drive activity LED On: The inter nal hard drive or the optical drive is being accessed. 6 Wireless b utton T ur ns optional inter nal wireless de vice(s) on or off . 7 Wireless LED On: At least one optional internal wireless de vice is activ e. Off: No wireless de vice is activ e. 8 V o lume b uttons (2) Decrease and increase system v olume. ■ T o decrease volume , use left b utton. ■ T o increase volume , use right button. 9 Mute button Mutes system v olume. An LED comes on when the button is pushed in, and the sound is muted.
1–12 Maintenance and Serv ice Gui de Pr oduct Desc r iption F ront and R ight -Si de Components—HP C ompaq Business Notebook nx9100 Ser ies and C ompaq Pr esar io R3000 (Contin ued)
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–13 Ta b l e 1 - 2 Fr ont and Right-Side Components HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 (Continued) Item Component Function - A udio-out (headphone) jack Connects an optional headphone, headset, or pow er stereo speakers . Also connects the audio function of an audio/video de vice, such as a tele vision or VCR. q A udio-in (microphone) jack Connects an optional monaural microphone . w USB por t Connects USB 1.1- and 2.0-compliant de vices to the notebo ok using a standard USB cable . e 1394 connector (select models) Connects an optional IEEE 1394 de vice, such as a camcorder . r Infrared por t (select models) Provides wireless comm unication between the notebook and an optional IrD A-compliant de vice. t V e nts (2) Allow airflo w to cool internal components. Ä This notebook is designed to run demanding applications at full pow er . As a result of increased pow er consumption, it is nor mal f o r the notebook to f eel warm or hot when used continuously . T o av oid potential discomf or t or burns, do not bloc k the air v ents or use the notebook on your lap f or e xtended periods. The notebook complies with the user-accessible surf ace temperature limits defined by the International Standard f or Saf ety of Inf or mation T echnology Equipment (IEC-60950).
1–14 Maintenance and Serv ice Gui de Pr oduct Desc r iption The notebook rear and left-side components are sho wn below and described in T able 1-3. ✎ The notebook rear and left-side component locations are identical for the HP Pa vilion zv5000 and zx5000, the HP Compaq Business Notebook nx9100 Series, and Compaq Presario R3000 Series. Notebook appearance v aries b y model. R ear and Le ft -Side C omponents y module por t Connects an optional por t replicator . u RJ-45 (network) jack Connects an optional network cable . i S-Video jack Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , ov erhead projector , or video capture card. Ta b l e 1 - 2 Fr ont and Right-Side Components HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 (Continued) Item Component Function
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–15 Ta b l e 1 - 3 Rear and Left-Side Components Item Component Function 1 A C pow er connector Connects an A C adapter . 2 Exhaust v ent Allows airflo w to cool internal components. Ä This notebook is designed to run demanding applications at full pow er . As a result of increased pow er consumption, it is nor mal f o r the notebook to f eel warm or hot when used continuously . T o av oid potential discomf or t or burns, do not bloc k the air v ents or use the notebook on your lap f or e xtended periods. The notebook complies with the user-accessible surf ace temperature limits defined by the International Standard f or Saf ety of Inf or mation T echnology Equipment (IEC-60950). 3 Exter nal monitor por t Connects an optional external monitor or ov erhead projector . 4 P arallel connector Connects an optional parallel de vice, such as an e xternal diskette drive ba y or ap r i n t e r . 5 RJ-11 (modem) jack (select models) Connects a modem cab le. 6 Security cable slot Attaches an optional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents ma y not pre v ent a product from being mishandled or stolen.
1–16 Maintenance and Serv ice Gui de Pr oduct Desc r iption ✎ The notebook rear and left-side component locations are identical for the HP Pa vilion zv5000 and zx5000, HP Compaq Business Notebook nx9100 Series, and Compaq Presario R3000 models. Notebook appearance v aries b y model. R ear and Le ft -Side C omponents
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–17 Ta b l e 1 - 3 Rear and Left-Side Components (Continued) Item Component Function 7 5-in-1 Memor y Reader LED (select models) On: The 5-in-1 Memor y Reader slot is accessing a digital memor y card. 8 5-in-1 Memor y Reader slot (select models) Suppor ts 5 types of optional digital memor y cards: SD Memor y Ca rd, MultiMediaCard, Smar tMedia Card, Memor y Stick, and Memor y Stick Pro . 9 PC Card slot (1 or 2 slots, select models) Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. - PC Card eject button (one or 2 buttons , select models) Ejects an optional PC Card from the PC Card slot. q USB por t (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cab le. w Optical drive ba y Holds a CD-R OM Drive, D VD-ROM Driv e, D VD R W/R and CD-R W Combo Drive , or D VD/CD-R W Combo Dr iv e. e 3 drive configurations: optional HP USB Digital Drive, optional disk ette drive , or no drive ■ Digital Ba y: Suppor ts an optional pock et-sized HP USB Digital Drive . ■ Diskette Driv e: Suppor ts a standard 1.4-MB disk ette. ■ No drive: No drive ba y is installed.
1–18 Maintenance and Serv ice Gui de Pr oduct Desc r iption The notebook ke yboard components are sho w n belo w and described in T able 1-4. ✎ The notebook ke yboard component locations are identical for the HP Pa vilion zv5000 and zx5000, HP Compaq Business Notebook nx9100 Series, and Compaq Presario R3000 Series. Notebook appearance v aries by model. Ke y b o a r d C o m p o n e n t s
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–19 Ta b l e 1 - 4 Ke yboard Components Item Component Function 1 fn ke y Combines with the function k eys to perf or m additional system and application tasks. 2 caps lock ke y Enab les caps lock and turns on the caps lock LED . 3 f1 through f12 function k eys P erf or m system and appl ication tasks . When combined with the fn ke y , the function ke ys f1 and f3 through f12 perform additional tasks as hotke ys. 4 num lock ke y Enables n umeric lock and the inter nal ke ypad. 5 Inter nal k eypad Can be used like the k eys on an e xternal numeric ke ypad. 6 Arrow k e ys Mov e the cursor around the screen. 7 Windows applications ke y Displa ys a shor tcut menu f or items beneath the pointer . 8 Windows logo k ey Displa ys the Windows Star t menu.
1–20 Maintenance and Serv ice Gui de Pr oduct Desc r iption The top components of the HP Pa vilion zv5000 and zx5000 notebooks are sho wn belo w and described in T able 1-5. T op Components—HP P av ilion zv5 000 and zx5000 No tebooks
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–21 Ta b l e 1 - 5 T op Components HP P avilion zv5000 and zx5000 Notebooks Item Component Function 1 P ower b utton When the notebook is: ■ Off , press and release to tur n on the notebook. ■ In Standb y , press and release to e xit Standb y . ■ In Hiber nation, press and release to e xit Hiber nation. If the system has stopped responding and Windows shutdo wn procedures cannot be used, press and hold f or 5 seconds to tur n off the notebook. 2 Caps lock LED On: Caps loc k is on. 3 Num lock LED On: Num lock is on and or the embedded numeric ke ypad is enabled. 4 Picture b utton Launches a di gital imaging application. 5 Media button Launches a multimedia application. 6 Wireless b utton T ur ns optional inter nal wireless de vice(s) on or off . 7 Inter net b utton Launches the Inter net.
1–2 2 Maintenance and Serv ice Guide Pr oduct Desc r iption T op Components—HP P av ilion zv5 000 and zx5000 No tebooks (Contin ued)
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–2 3 Ta b l e 1 - 5 T op Components HP P avilion zv5000 and zx5000 Notebooks (Continued) Item Component Function 8 Displa y lid s witch ■ If the notebook is cl osed while on, turns off the displa y . ■ If the notebook is opened while in Standb y , tur ns on the notebook (resumes from Standby). 9 Exhaust v ents (2) Allows airflo w to cool internal components. Ä This notebook is designed to run demanding applications at full pow er . As a result of increased pow er consumption, it is nor mal f o r the notebook to f eel warm or hot when used continuously . T o av oid potential discomf or t or burns, do not bloc k the air v ents or use the notebook on your lap f or e xtended periods. The notebook complies with the user-accessible surf ace temperature limits defined by the International Standard f or Saf ety of Inf or mation T echnology Equipment (IEC-60950). - T ouchP ad button T ur ns the T ouchP ad on or off . q T ouchP ad LED On: T ouchP ad is enabled. w T ouchP ad scroll area Scrolls upward or do wnward. e Left and right T ouchP ad but t on s Function like the left and r ight b uttons on an e xternal mouse. r T ouchP ad Mov es the pointer and selects or activates items on the screen. t 5-in-1 Memor y Reader LED (select models) On: The 5-in-1 Memor y Reader slot is accessing a digital memor y card.
1–2 4 Maintenance and Serv ice Guide Pr oduct Desc r iption The top components of the HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 are sho wn belo w and described in T able 1-6. T op Components—HP Compaq Bu sin es s Notebook nx9100 Ser ies and Compaq Pr esar io R3 000
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–2 5 Ta b l e 1 - 6 T op Components HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Item Component Function 1 P ower b utton When the notebook is: ■ Off , press the b utton and release to tur n on the notebook. ■ In Standb y , press the button and release to e xit Standb y . ■ In Hiber nation, press the b utton and release to e xit Hibern ation. If the system has stopped responding and Windows shutdo wn procedures cannot be used, press and hold the bu tton f or 5 seconds to tur n off the notebook. 2 Caps lock LED On: Caps loc k is on. 3 Num lock LED On: Num lock is on and the embedded numeric ke ypad is enabled. 4 Displa y lid s witch ■ If the notebook is cl osed while on, turns off the displa y . ■ If the notebook is opened while in Standb y , tur ns on the notebook (resumes from Standby). 5 T ouchP ad button T ur ns the T ouchP ad on or off . 6 T ouchP ad scroll area Scrolls upward or do wnward. 7 Left and right T ouchP ad but t on s Function like the left and r ight b uttons on an e xter nal mouse. 8 T ouchP ad Mov es the pointer and selects or activates items on the screen. 9 T ouchP ad LED On: T ouchP ad is enabled.
1–2 6 Maintenance and Serv ice Guide Pr oduct Desc r iption The external components on the bottom of the notebook are sho wn belo w and described in T able 1-7. ✎ The notebook bottom component locations are identical for the HP Pa vilion zv5000 and zx5000, HP Compaq Business Notebook nx9100 Series, and Compaq Presario R3000 Series. Notebook appearance v aries by model. Bottom Components
Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–2 7 Ta b l e 1 - 7 Bottom Components Item Component Function 1 Exhaust v ents (2) Allow airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents . Do not allow a hard surf ace, such as an adjoining printer , or a soft surf ace, such as bedding or clothing, to bloc k airflow . 2 F an vents (2) Provides airflo w to cool inter nal components. Ä T o prev ent ov erheating, do not obstruct vents . Do not allow a hard surf ace, such as an adjoining printer , or a soft surf ace, such as bedding or clothing, to bloc k airflow . 3 Hard drive ba y Holds the primar y hard dr ive . 4 Memor y module compar tment Contains one memor y slot f or an optional 256-, 512-, or 1024-MB memor y module. 5 Batter y release latch Releases a batter y pac k from the batter y ba y . 6 Batter y ba y Holds the batter y pack. (Battery type varies by notebook model.)
1–2 8 Maintenance and Serv ice Guide Pr oduct Desc r iption 1. 4 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. The system board provides the follo wing device connections: ■ Memory module ■ Mini PCI communications de vices ■ Hard dri v e ■ Display ■ K e yboard and T ouchPad ■ Audio ■ Mobile Intel Pentium 4, AM D Athlon 64, or AMD Athlon XP-M processor ■ Fan ■ PC Card Ä CA UTION: T o pr oper ly v entilate the notebook , allo w at least a 7 .6 -cm (3-inc h) clear ance on the left and ri ght si des of the not ebook . The notebook uses an electric fan for v entilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions can be caused by high e xternal temperatures, heavy system po wer consumption, certain po wer management/battery conserv ation conf igurations, battery fast char ging, and some software applications. Exhaust air is displaced through the ventilation grill located on the left side of the notebook.
Maintenance and Serv ice Gui de 2–1 2 T roubleshooting Å W ARNI NG: Only author i z ed technic ians tr ained b y HP should r epair this equipment . All tr oubleshooting and r epair procedur es ar e detailed to allo w only su bass embly/module le vel r epair . Becaus e of the comple x i ty of the indi v idual boar ds and subassembli es , do not attempt to mak e repair s at the component le vel or modif ications to an y prin ted w ir ing boar d. Im pr oper r epairs can c r eate a safety ha z ard . Any indicati on of component r eplacement or pr inted w iring boar d modif icati on may v oid an y war r anty or ex change allo w ances.
2–2 Maintenance and Serv ice Gui de T r oubleshooting 2. 1 Com pu ter Setup an d Dia gnostic s Utiliti es The notebook features 2 system management utilities: ■ Computer Setup —A system information and customization utility that can be used e v en when your operating system is not working or will not load. This utility includes settings that are not a v ailable in Microsoft W indo ws. ■ Diagnostics f or W indows —A system information and diagnostic utility that is used within the W indo ws operating system. Use this utility whene v er possible to ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a device conf iguration problem in W indows XP Professional or W indo ws XP Home Edition. ✎ It is not necessary to conf igure a de vice connected to a USB port on the notebook or to an optional port replicator .
T r oubleshooting Maintenance and Serv ice Gui de 2–3 Using C ompu ter Setup Information and settings in Computer Setup are accessed from the File, Security , or Advanced menus: 1. T urn on or restart the notebook. Press f10 while the “f10 = R OM-Based Setup” message is displayed in the lo wer -left corner of the screen. ❏ T o change the language, press f2. ❏ T o vie w na vigation information, press f1. ❏ T o return to the Computer Setup menu, press esc. 2. Select the File, Security , or Advanced menu. 3. T o close Computer Setup and restart the notebook: ❏ Select File > Sa ve Changes and Exit and press enter . - or - ❏ Select File > Ignor e Changes and Exit and press enter . 4. When you are prompted to conf irm your action, press f10.
2–4 Maintenance and Serv ice Gui de T r oubleshooting Selecti ng fr om the F ile Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ Vie w identification inf or mation about the notebook, a por t r eplicator , and any batter y pac ks in the system. ■ Vie w specification inf or mation about the processor , memor y and cache size , and system ROM. Sav e to Flopp y Sav e system configuration settings to a diskette . Restore from Flopp y Restore system configuration settings from a diskette . Restore Def aults Replace configuration sett ings in Computer Setup with f actor y def ault se ttings. Identification inf or mation is retained. Ignore Changes and Exit Cancel changes enter ed dur ing the current session, and then e xit and restar t the notebook. Sav e Changes and Exit Sav e changes entered dur ing the current session, and then e xit and re star t the notebook.
T r oubleshooting Maintenance and Serv ice Gui de 2–5 Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P asswo rd Enter , change, or delete a Setup pass word. The Setup pass word is called an administrator pass word in Computer Security , a program accessed from the Windows Control P anel. P owe r-o n Password Enter , change, or delete a po wer-on pass word. DriveLock P asswords Enable/disab le Dr iv eLock; change a Driv eLoc k User or Master pass word. ✎ DriveLock Settings are accessible only when you enter Comput er Setup by turning on (not restarting) the notebook. P assw ord Options (P assw ord options can be selected only when a pow er-on pass word has been set.) Enable/disab le: ■ QuickLoc k ■ QuickLoc k on Standby ■ QuickBlank ✎ To enable QuickLock on Standby or QuickBlank, you must first enable QuickLock. De vice Security Enable/disab le: ■ P or ts or diskette drives* ■ Diskette write* ■ CD-ROM or disk ette star tup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers f or the notebook, a por t replicator , and all batter y packs in the system. *Not applicable to SuperDisk LS-120 driv es.
2–6 Maintenance and Serv ice Gui de T r oubleshooting Selec ting from th e Ad v an ced Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Computer Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests. (If yo u suspect a memor y f ailure and want to test memor y automatically during star tup , disab le QuickBoot.) ■ MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. De vice Options ■ Enable/disab le the embedded numeric keypad at star tup . ■ Enable/disab le multiple standard pointing de vices at star tup . (T o set the notebook to suppor t only a single, usually nonstandard, pointing de vice at star tup , select Disable .) ■ Enable/disab le USB legacy suppor t f or a USB ke yboard. (When USB legacy suppor t is enab led, the ke yboard works e v en when a Windows oper ating system is not loaded.) ■ Set an optional e xter nal monitor or o verhead projector connected to a video card in a Po r t Replicator as the primar y device . (When the notebook displa y is set as secondar y , the notebook must be shut do wn bef ore it is undoc ked from a por t replicator .)
T r oubleshooting Maintenance and Serv ice Gui de 2–7 De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard, bidirectional EPP , or Enhanced Capabilities P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings in the SpeedStep window . (When Disable is selected, the notebook runs in Batter y Optimized mode.) ■ Specify how the notebook recogniz es multiple identical por t replicators that are identically equipped. Select Disable to recogniz e the por t replicators as a single por t replicator ; select Enable to recogniz e the por t replicators individually , by serial number . ■ Enable/disab le the repor ting of the processor serial number b y the pr ocessor to the software . HDD Self T est Options Run a quic k comprehensive self-test on hard drives in the system that suppor t the test f eatures. *Video modes v ar y e v en within regions. Ho we ver , NTSC is common in Nor th America; P AL, in Europe, Africa, and th e Middle East; NTSC-J , in Japan; and P AL-M, in Brazil. Other South and Central American regions can use NTSC , P AL, or P AL-M. Ta b l e 2 - 3 Adv anced Menu (Continued) Select T o Do This
2–8 Maintenance and Serv ice Gui de T r oubleshooting 2.2 Using Di a gnos tic s for Windo w s When you access Diagnostics for W indo ws, a scan of all system components is displayed on the screen before the diagnostics windo w opens. Y ou can display more or less information from anywhere within Diagnostics for W indo ws by selecting Le vel on the menu bar . Diagnostics for W indo ws is designed to test HP components. If third-party components are tested, the results might be inconclusi v e. Obtainin g , Saving or Printing Con fig ur atio n Inf orma tion 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control P anel > Diagnostics f or Windows. 2. Select Categories, and then select a cate gory from the drop-do wn list. ❏ T o sav e the information, select File > Sav e As. ❏ T o print the information, select File > Print. 3. T o close Diagnostics for W indo ws, select File > Exit.
T r oubleshooting Maintenance and Serv ice Gui de 2–9 Obtainin g , Saving or Printing Dia gnosti c Te s t Information 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control P anel > Diagnostics f or Windows. 2. Select the Te s t tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick T est —Runs a quick, general test on each de vice in a selected category . ❏ Complete T e st —Performs maximum testing on each de vice in a selected cate gory . ❏ Custom T est —Performs maximum testing on a selected de vice. ◆ T o run all tests for your selected de vice, select the Check All but t o n . ◆ T o run only the tests you select, select the Uncheck All b utton, and then select the check box for each test you want to run. 5. Select a test mode: ❏ Interactiv e Mode —Provides maximum control o ver the testing process. Y ou determine whether the test was passed or failed. Y ou might be prompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed when testing is complete.
2–10 Maintenance and Serv ice Gui de T r oubleshooting 6. Select the Begin T esting b utton. 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and fai le d during the current testing session. ❏ Log tab —Lists tests run on the system, the number of times each test has run, th e number of errors found on each test, and the total run time of each test. ❏ Error tab —Lists all errors found in the notebook along with the corresponding error codes. 8. Select a tab to sa ve the report: ❏ Log tab —Select the Sa ve b utton. ❏ Error tab —Select the Sa ve b utton. 9. Select a tab to print the report: Log tab —Select File > Sa ve As, and then print the file from your folder .
T r oubleshooting Maintenance and Serv ice Gui de 2–11 2. 3 T roubleshootin g Flo wc h ar ts Ta b l e 2 - 4 T roub leshooting Flo wcharts Over view 2.1 “Flowchar t 2.1—Initial T roubleshooting” 2.2 “Flowchar t 2.2—No P ower , P ar t 1” 2.3 “Flowchar t 2.3—No P ower , P ar t 2” 2.4 “Flowchar t 2.4—No P ower , P ar t 3” 2.5 “Flowchar t 2.5—No P ower , P ar t 4” 2.6 “Flowchar t 2.6—No Video , P ar t 1” 2.7 “Flowchar t 2.7—No Video , P ar t 2” 2.8 “Flowchar t 2.8—Nonfunctioning P o r t Replicator (if applicable)” 2.9 “Flowchar t 2.9—No Operating System (OS) Loading” 2.10 “Flowchar t 2.10—No OS Loading, Hard Drive , P ar t 1” 2.11 “Flowchar t 2.11—No OS Loading, Hard Drive , P ar t 2” 2.12 “Flowchar t 2.12—No OS Loading, Hard Drive , P ar t 3” 2.13 “Flowchar t 2.13—No OS Loading, Disk ette Drive” 2.14 “Flowchart 2.14—No OS Load ing, CD-ROM or D VD-ROM Driv e” 2.15 “Flowchar t 2.15—No A udio , P ar t 1” 2.16 “Flowchar t 2.16—No A udio , P ar t 2” 2.17 “Flowchar t 2.17—Nonfunctioning De vice” 2.18 “Flowchar t 2.18—Nonfunctioning K eyboard” 2.19 “Flowchar t 2.19—Nonfunctioning P ointing Device” 2.20 “Flowchar t 2.20—No Network/Modem Connection”
2–12 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1—Initi al T roubl eshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunctioning Device.” Go to “Flowchart 2.2—No Power , Part 1.” Go to “Flowchart 2.6—No Video, Part 1.” All drives working? Y Y Y Y Y Y Y Y N N N N N End N N N Go to “Flowchart 2.9—No Operating System (OS) Loading.” Go to “Flowchart 2.15—No Audio, Part 1.” Go to “Flowchart 2.18—Nonfunctioning Keyboard,” or “Flowchart 2.19—Nonfunctioning Pointing Device.” Check LED board, speaker connections. Go to “Flowchart 2.20—No Network/Modem Connection.”
T r oubleshooting Maintenance and Serv ice Gui de 2–13 Flowc h ar t 2. 2—N o P ow er , P ar t 1 1. Reseat the power cables in the port replicator and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from port replicator (if applicable). Power up on battery power? Power up on AC power? Power up in port replicator? Power up on battery power? Power up in port replicator? Done *Reset power . *Reset power . Power up on AC power? N Y Y N N Y N N Y Y YN 1. On some models, there is a separate reset button. 2. On some models, the notebook can be reset using the Standby switch and either the lid switch or the main power switch. *NOTES: Go to “Flowchart 2.4—No Power , Part 3.” Go to “Flowchart 2.3—No Power , Part 2.” Go to “Flowchart 2.8—Nonfunctioning Port Replicator (if applicable).” No power (power LED is off).
2–14 Maintenance and Serv ice Gui de T r oubleshooting Flowc h ar t 2.3—N o P ow er , P ar t 2 Continued from “Flowchart 2.2—No Power , Part 1.” Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply (if applicable). N Power on? Done Y N Go to “Flowchart 2.4—No Power , Part 3.”
T r oubleshooting Maintenance and Serv ice Gui de 2–15 Flowc h ar t 2. 4—N o P ow er , P ar t 3 Continued from “Flowchart 2.3—No Power , Part 2.” Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T r y different outlet. Replace external AC adapter . Replace power cord. Y N Y Y Y Y N N N N External Internal Go to “Flowchart 2.5—No Power , Part 4.”
2–16 Maintenance and Serv ice Gui de T r oubleshooting Flowc h ar t 2. 5—N o P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No Power , Part 3.” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable) in the order given. Check noteb ook operation after each of the 2 following replacement steps: 1. Internal DC-DC converter , processor , and system board* 2. Internal AC adapter * NOTE: Replace these items as a set to prevent shorting out among components.
T r oubleshooting Maintenance and Serv ice Gui de 2–17 Flowc h ar t 2.6— N o Vi de o, P ar t 1 A N Stand-alone or Port replicator? No video. Replace the following one at a ti me. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external display*? Adjust brightness. Video OK? Done Port replicator Internal Stand-alone External Adjust brightness. Video OK? Done Y Press lid switch to ensure operation. Video OK? Done Y N Video OK? Done Done N Check for bent pins on cable. Tr y another display . Internal and external video OK? Replace system board. YY N N * NOTE: T o change from internal to external display , use the hotkey combination. Y Go to “Flowchart 2.7—No Video, Part 2.”
2–18 Maintenance and Serv ice Gui de T r oubleshooting Flowc h ar t 2.7— N o Vi de o, P ar t 2 Y N Continued from “Flowchart 2.6—No Video, Part 1.” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that note book is properly seated in port replicator , for bent pins on cable, and for monitor connection. Go to “A” in “Flowchart 2.6—No Video, Part 1.” Check brightness of external monitor . T r y another external monitor . Internal and external video OK? Go to “Flowchart 2.8—Nonfunctioning Port Replicator (if applicable).” Y Y Y N N N Remove notebook from port replicator , if connected.
T r oubleshooting Maintenance and Serv ice Gui de 2–19 Flo wc h art 2.8—Nonfun c tioning Po r t R epl icat or (i f appl icable ) Y N Reseat power cord in port replicator and power outlet. N Replace the following port replicator components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. port replicator motor mechanism Check voltage setting on port replicator . Reset monitor cable connector at port replicator . Reinstall notebook into port replicator . Port replicator operating? Port replicator operating? Remove notebook, reseat all internal parts, and replace any damaged items in port replicator . Done Done Y Nonfunctioning port replicator .
2–20 Maintenance and Serv ice Gui de T r oubleshooting Flo wc har t 2.9—No O perating S y s tem (OS) Loadin g No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat power cord in port replicator and power outlet. No OS loading.* * NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from CD-ROM or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.”
T r oubleshooting Maintenance and Serv ice Gui de 2–21 Flowc h ar t 2. 1 0 —N o OS Loa di n g , H ard Driv e, P ar t 1 Go to “Flowchart 2.17—Nonfunctioning Device.” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from CD? Go to “Flowchart 2.13—No OS Loading, Diskette Drive.” Boot from hard drive? Boot from diskette? Change boot priority through the Setup utility and reboot. Boot from hard drive? Y Y Y Y Y N N N N N Check the Setup utility for correct booting order .
2–2 2 Maintenance and Serv ice Guide T r oubleshooting F l o w c h a r t 2 .1 1 — N o O S L o a d i n g , H a r d D r i v e , Pa r t 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchart 2.13—No OS Loading, Diskette Drive.” Load OS using System Restore disc (if applicable). Format hard drive and bring to a bootable C:\ prompt. Create partition, and then format hard drive to bootable C:\ prompt. Boot from diskette drive? Remove diskette and reboot. Y N Boot from hard drive? Y N Y N Hard drive accessible? Y N Hard driv e accessible? Done Run FDISK. Y N Hard drive partitioned? Hard drive formatted? Y N Y N Notebook booted? Done Y N Go to “Flowchart 2.12—No OS Loading, Hard Drive, Part 3.” Go to “Flowchart 2.12—No OS Loading, Hard Drive, Part 3.”
T r oubleshooting Maintenance and Serv ice Gui de 2–2 3 Flo wc h art 2. 1 2—N o OS Loadin g , Ha rd Driv e, P ar t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive. Run diagnostics and follow recommendations. Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Replace hard drive. Y N Y N Fix bad sectors. Boot from hard drive? Replace hard drive. Done
2–2 4 Maintenance and Serv ice Guide T r oubleshooting Flo wc h art 2. 1 3—N o OS Loadin g , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system files. T r y different diskette. 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? OS loading? Boot from another device? Enable drive and cold boot notebook. Is diskette drive boot order correct? Change boot priority using the Setup utility . Go to “Flowchart 2.17—Nonfunctioning Device.” Diskette drive enabled in the Setup utility? Go to “Flowchart 2.17—Nonfunctioning Device.” Clear CMOS.
T r oubleshooting Maintenance and Serv ice Gui de 2–2 5 Flo wc h art 2. 1 4—N o OS Loadin g, CD-ROM or DV D - R O M Driv e Clear CMOS. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Nonfunctioning Device.” Go to “Flowchart 2.17—Nonfunctioning Device.” Install bootable disc. Boots from CD or DVD? Boots from CD or DVD? T r y another bootable disc. Booting from another device? Booting order correct? Correct boot order using the Setup utility . Done Reseat drive. Y Y Y Y Y N N N N N
2–2 6 Maintenance and Serv ice Guide T r oubleshooting Flo wc h art 2. 1 5—N o Audio, P ar t 1 No audio. N Notebook in port replicator (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio, Part 2.” Go to “Flowchart 2.16—No Audio, Part 2.” Go to “Flowchart 2.17—Nonfunctioning Device.” Replace the following port replicator components one at a time, as applicable. Check audio status after each change. 1. Replace port replicator audio cable. 2. Replace audio cable. 3. Replace speaker . 4. Replace port rep licator audio board. 5. Replace backplane board. 6. Replace I/O board. Y Y Y Y N N N
T r oubleshooting Maintenance and Serv ice Gui de 2–2 7 Flo wc h art 2. 1 6—No Au dio, P art 2 YN Continued from “Flowchart 2.15—No Audio, Part 1.” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio board and speaker connections in notebook (if applicable). 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
2–2 8 Maintenance and Serv ice Guide T r oubleshooting Flo wc h art 2. 1 7—N onfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfuncti oning device from the notebook and inspec t cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach device. Close notebook, plug in power , and reboot. Device boots properly? Go to “Flowchart 2.9—No Operating System (OS) Loading.” Device boots properly? Replace hard drive. Replace diskette drive. Replace NIC. If integrated NIC, replace system board. Y N Y N
T r oubleshooting Maintenance and Serv ice Gui de 2–2 9 Flo wc h art 2. 1 8—N onfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N Done Done
2–30 Maintenance and Serv ice Guide T r oubleshooting Flo wc h art 2. 1 9—Nonfunc tionin g P oin ting De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. OK? Y N Y N Done Done
T r oubleshooting Maintenance and Serv ice Gui de 2–31 F lo wch art 2. 20 —No Netw or k/ Mo dem Con necti on Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Replace system board. OK? OK? Done N N N N Y Y Y Y
Maintenance and Serv ice Gui de 3–1 3 I llus trated P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Ser ial Numb er L ocation
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–3 3.2 Major C ompon ents— HP P av ilion z v5 000 an d zx5 0 00 Notebook Major C omponents—HP P av ilion z v5 000 and zx5 000
3–4 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 2 HP P avilion zv5000 and zx5000 Notebooks Spare P ar ts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies F or use with HP P avilion zx5000 notebook models 15.4-inch, WUXGA, with wireless antennae 15.4-inch, WUXGA, wi thout wireless antennae 15.4-inch, WSXGA, with wireless antennae 15.4-inch, WSXGA, wit hout wireless antennae 15.4-inch, WXGA, with wireless antennae 15.4-inch, WXGA, with out wireless antennae 15.0-inch, XGA, with wireless antennae 15.0-inch, XGA, without wireless antennae 350217-001 350847-001 350216-001 350844-001 350215-001 350841-001 350214-001 350838-001 F or use with HP P avilion zv5000 notebook models 14.1-inch, XGA, with antennae 14.1-inch, XGA, without antennae 354862-001 354865-001 Display in ver ter (not illustrated) 354873-001 Wireless antennae cables (not illustr ated) Right antennae cable Left antennae cab le 354874-001 354875-001 2 Diskette drive 350231-001 Upper Logic A udio Boar d (not illustrated) 370474-001 T ouchPad Boar d (not illustrated) 370473-001 LED Board (not illustr ated) 370472-001 T op Cover (not illustrated) 370471-001 3 Strip cover s With wireless button Without wireless b utton 350849-001 350850-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–5 Notebook Major C omponents—HP P av ilion z v5 000 and zx5 000 (Contin ued)
3–6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 2 HP P avilion zv5000 and zx5000 Notebooks Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 4 Optical drives 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-RW Combo Driv e 24X Max CD-ROM Driv e 350209-001 350207-001 350208-001 354858-001 5 Ke yboards Denmark Europe Fr a n c e Ger man y Greece Israel Italy The Netherlands 350187-081 350187-021 350187-051 350187-041 350187-151 350187-BB1 350187-061 350187-331 P eople’ s Republic of China Saudi Arabia Spain Sweden/Finland Switzerland United Kingdom United States 350187-AA1 350187-171 350187-071 350187-B71 350187-111 350187-031 350187-001 6 Front bezel HP P avilion zx5000 models HP P avilion zv5000 models 350854-001 365684-001 7 Fa n assemblies F or use with HP P avili on zx5000 “M10” models F or use with HP P avili on zx5000 “M9” models F or use with HP P a vilion zv5000 models 350781-001 350232-001 370489-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–7 Notebook Major C omponents—HP P av ilion z v5 000 and zx5 000 (Contin ued)
3–8 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 2 HP P avilion zv5000 and zx5000 Notebooks Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 4 Optical drives 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-RW Combo Driv e 24X Max CD-ROM Driv e 350209-001 350207-001 350208-001 354858-001 Miscellaneous Plastics Kit (includes the f ollowing components): 350206-001 8a 8b 8c 8d 1394 bezel Memor y module compar tment cov er Batter y cov er Heat sink cov er PC Card slot space sa ver (not illustr ated) Notebook f eet (not illustrated) 9 Speaker assembly 350772-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–9 Notebook Major C omponents—HP P av ilion z v5 000 and zx5 000 (Contin ued)
3–10 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 2 HP P avilion zv5000 and zx5000 Notebooks Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 10 Heat sinks F or use with HP P avili on zx5000 “M10” models F or use with HP P avili on zx5000 “M9” models F or use with HP P a vilion zv5000 Series 350783-001 350233-001 350776-001 11 Modem boar d 350239-001 12 System boar ds F or use with HP P avilion zx5000 “M10” models F or use with HP P avilion zx5000 M9” models F or use with HP P avilion zv5000 “1620” models F or use with HP P avilion zv5000 “1520” models F or use with HP P avilion zv51xx and zv52xx Series models (full f eatured) F or use with HP P avilion zv51xxand zv52xx Series models (without infrared) F or use with HP P avilion zx5000 Series models (full f eatured) F or use with HP P avilion zx5 000 Series models (without infrared) 370533-001 370531-001 354893-001 354894-001 370475-001 370477 -001 370493-001 370492-001 PC Card assemb ly (not illustr ated) 350827-001 13 Har d drives 80-GB, 5400-rpm 80-GB, 4200-rpm 60-GB, 5400-rpm 60-GB, 4200-rpm 40-GB, 4200-rpm 30-GB, 4200-rpm 350213-001 350212-001 354861-001 350211-001 350210-001 354860-001 14 Har d drive co ver 350834-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–11 Notebook Major C omponents—HP P av ilion z v5 000 and zx5 000 (Contin ued)
3–12 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 2 HP P avilion zv5000 and zx5000 Notebooks Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 15 Mini PCI comm unications car ds 802.11a/b/g wireless LAN card 802.11b wireless LAN card 802.11g wireless LAN card Bluetooth wireless LAN card 354876-001 350218-001 350219-001 350220-001 16 Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001 17 Pr ocessors Mobile Intel P entium 4, 3.06-GHz, 533-MHz Mobile Intel P entium 4, 2.80-GHz, 533-MHz Mobile Intel P entium 4, 2.40-GHz, 533-MHz Mobile Intel P entium 4 DT , 3.06-GHz Mobile Intel P entium 4 DT , 2.80-GHz Mobile Intel P entium 4 DT , 2.66-GHz AMD Athlon 64, 2.40-GHz AMD Athlon 64, 2.20-GHz AMD Athlon 64, 2.00-GHz AMD Athlon 64, 1.80-GHz AMD Athlon 32, 1.80-GHz AMD Athlon 32, 1.60-GHz 350229-001 350774-001 350228-001 350225-001 350224-001 350223-001 370498-001 370483-001 370484-001 370485-001 370486-001 370487-001 Pr ocessor suppor t bracket (not illustrated) F or use with HP P avilion zv5000 and zx5000 Series models F or use with HP P avilion zv51xx Series models 350785-001 356496-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–13 Notebook Major C omponents—HP P av ilion z v5 000 and zx5 000 (Contin ued)
3–14 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 2 HP P avilion zv5000 and zx5000 Notebooks Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 18 Base enc losure 350235-001 19 Battery pac ks 12-cell, Li-Ion, 14.8 V , 4.4-Ah High Capacity 12-cell, Li-Ion, 14.8 V , 6.6-Ah 8-cell, Li-Ion, 14.4 V , 4.4-Ah 350836-001 346971-001 346970-001 Thermal module (not illustrated) 350776-001 Cable Kit (not illustr ated) 350778-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–15 3. 3 M ajor C omponen ts—HP Com pa q Busin ess Notebook nx9 1 00 S eries and C om paq Presario R3000 Serie s Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–16 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Spare P ar ts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies F or use with Compaq Presario R3000 Ser ies models 15.4-inch, WUXGA, with wireless antennae 15.4-inch, WUXGA, wi thout wireless antennae 15.4-inch, WSXGA, with wireless antennae 15.4-inch, WSXGA, wit hout wireless antennae 15.4-inch, WXGA, with wireless antennae 15.4-inch, WXGA, with out wireless antennae 15.0-inch, XGA, with wireless antennae 15.0-inch, XGA, without wireless antennae 14.1-inch, XGA, with antennae 14.1-inch, XGA, without antennae 350846-001 350848-001 350843-001 350845-001 350840-001 350839-001 350837-001 350839-001 354863-001 354866-001 F or use with HP Compaq Business Notebook nx9100 Series models 15.4-inch, WXGA, with antennae 15.4-inch, WXGA, without antennae 15.0-inch, XGA, with antennae 15.0-inch, XGA, without antennae 14.1-inch, XGA, with antennae 14.1-inch, XGA, without antennae 354870-001 354871-001 354868-001 354869-001 354864-001 354867-001 Display in ver ter (not illustrated) 354872-001 Wireless antenna cables (not illustrated) Right antenna cab le Left antenna cable 354874-001 354875-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–17 Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–18 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number Miscellaneous Plastics Kit (includes the f ollowing components): 350818-001 2a Strip co vers F or use with Compaq Presario R3000 Ser ies models F or use with HP Compaq Business Notebook nx9100 Series models 350851-001 354954-001 2b 2c 2d 2e 2f 1394 bezel Heat sink cov er Hard drive co v er Memor y module compar tment cov er Batter y cov er PC Card slot space sa ver (not illustr ated) Notebook f eet (not illustrated) 3 Ke yboards Denmark Europe Fr a n c e Ger man y Greece Israel Italy The Netherlands 350787-081 350787-021 350787-051 350787-041 350787-151 350787-BB1 357087-061 350787-331 P eople’ s Republic of China Saudi Arabia Spain Sweden/Finland Switzerland United Kingdom United States 350787-AA1 350787-171 350787-071 350787-B71 350787-111 350787-031 350787-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–19 Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–20 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 4 Front bezels F or use with Compaq Presario R3000 Ser ies models with wireless button without wireless button 350855-001 350856-001 F or use with HP Compaq Business Notebook nx9100 models with infrared lens and wireless b utton with infrared lens, without wireless b utton without infrared lens , with wireless b utton without infrared lens , without wireless bu tton 354898-001 354899-001 354896-001 354897-001 5 Speaker assembly 350773-001 6 Modem board 350239-001 7 Mini PCI comm unications cards 802.11a/b/g wireless LAN card 802.11b wireless LAN card 802.11g wireless LAN card Bluetooth wireless LAN card 354876-001 350218-001 350219-001 350220-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–21 Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–2 2 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 8 System boards F or use with HP Compaq Business Notebook nx9100 and nx9110 models F or use with HP Compaq Business Notebook nx9105 models F or use with Compaq Presario R3200 and HP Compaq Business Note book nx9110 notebook models (full f eatured) F or use with Compaq Presario R3200 and HP Compaq Business Note book nx9110 notebook models (without inf ared) F or use with Compaq Presario R3000 notebook models (full f eatured) F or use with Compaq Presario R3000 notebook models (without infrared) F or use with Compaq Presario R3000 “M10” models F or use with Compaq Presario R3000 “M9” models 370496-001 360689-001 370476-001 370478-001 370495-001 370494-001 370534-001 370532-001 9 Fa n assembly F or use with HP Compaq Business Notebook nx9100 Series and Compaq Presar io R3000 notebook models F or use with Compaq Presario R3000 “M10” models F or use with Compaq Presario R3000 “M9” models 370490-001 350782-001 350780-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 3 Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–2 4 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 10 Pr ocessors Mobile Intel P entium 4, 3.06-GHz, 533-MHz Mobile Intel P entium 4, 2.80-GHz, 533-MHz Mobile Intel P entium 4, 2.40-GHz, 533-MHz Intel P entium 4 DT , 3.20-GHz Intel P entium 4 DT , 3.06-GHz Intel P entium 4 DT , 2.80-GHz Intel P entium 4 DT , 2.66-GHz AMD Athlon XP-M, 1.6-GHz AMD Athlon XP-M, 1.8-GHz AMD Athlon XP-M, 2.0-GHz AMD Athlon 64, 2.4-GHz AMD Athlon 64, 2.2-GHz AMD Athlon 64, 2.0-GHz AMD Athlon 64, 1.8-GHz AMD Athlon 32, 1.8-GHz AMD Athlon 32, 1.6-GHz 350229-001 350774-001 350228-001 364847-001 350225-001 350224-001 350223-001 360693-001 360694-001 360695-001 370498-001 370483-001 370484-001 370485-001 370486-001 370487-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 5 Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–2 6 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 11 Heat sinks F or use with HP Compaq Business Notebook nx9110 model and Compaq Pres ario R3001, R3002, and R3010 notebook models F or use with HP Compaq Business Notebook nx9105 and Compaq Presario R3004 and R31xx notebook models 350776-001 360684-001 12 Har d drives 80-GB, 5400-rpm 80-GB, 4200-rpm 60-GB, 5400-rpm 60-GB, 4200-rpm 40-GB, 4200-rpm 30-GB, 4200-rpm 350213-001 350212-001 354861-001 350211-001 350210-001 354860-001 13 Base enc losure 350786-001 14 Optical drives 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-RW Combo Driv e 24X Max CD-ROM Driv e 350833-001 350831-001 350832-001 354859-001 15 Diskette drive 350231-001 16 Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 7 Notebook Major C omponents—HP Co mpaq Business Notebook nx9100 Ser ies and C ompaq Presar io R3000 (C ontinued)
3–2 8 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Ta b l e 3 - 3 HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 17 Battery pac ks 12-cell, Li-Ion, 14.8-V , 6.6-Ah 8-cell, Li-Ion, 14.4-V , 4.4-Ah 346971-001 346970-001 Thermal module (not illustrated) F or use with HP Compaq Business Notebook nx9110 model and Compaq Pres ario R3001, R3002, and R3010 notebook models F or use with HP Compaq Business Notebook nx9105 and Compaq Presario R3004 and R31xx notebook models 350776-001 360684-001 Cable Kit (not illustr ated) 350778-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 9 3.4 Miscell aneous Plas tic s Kit Comp one nt s Miscellaneou s P lastics K it Com ponents Ta b l e 3 - 4 Miscellaneous Plastics Kit Components Spare P ar t Number 350206-001 for HP P avilion zx5000 and zv5000 Series and Spare P ar t Number 350818-001 for HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series Item Description 1 Memory module compar tment cover 2 PC Card slot space sa ver 3 Notebook f eet (4) 4 B atter y cov er 5 1394 bez el 6 Infr ared lens 7 Strip cov er 8 Hard dr iv e cov er 9 Heat sink cov er
3–30 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.5 M a s s S t ora g e De vi ce s T able 3-5 Mass Storage De vices Spare P ar t Number Information Item Description Spare P art Number 1 Diskette drive F or use with P avilion zv5000 and zx5000 notebook models F or use with HP Compaq Business Notebook nx9100 Series and Compaq Presar io R3000 models 350231-001 350779-001 2 Hard drives 80-GB, 5400-rpm 80-GB, 4200-rpm 60-GB, 5400-rpm 60-GB, 4200-rpm 40-GB, 4200-rpm 30-GB, 4200-rpm 350213-001 350212-001 354861-001 350211-001 350210-001 354860-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–31 3 Optical Drives F or use with P avilion zv5000 and zx5000 notebook models 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-R W Combo Dr iv e 24X Max CD-ROM Driv e 350209-001 350207-001 350208-001 354858-001 F or use with HP Compaq Business Notebook nx9100 Series and Compaq Presar io R3000 Series models 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-R W Combo Dr iv e 24X Max CD-ROM Driv e 350833-001 350831-001 350832-001 354859-001 4 HP USB Digital Drive DL702A (with 128-MB memor y) W eight sa ver 364727-001 361694-001 T able 3-5 Mass Storage De vices Spare P ar t Number Information (Continued) Item Description Spare P art Number
3–3 2 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.6 Miscell aneous Ta b l e 3 - 6 Miscellaneous (not illustrated) Spare P ar t Information Description Spare P art Number 3-wire power cor d sets Denmark Europe F rance Ger many Greece Israel Italy The Netherlands 350188-081 350188-021 350188-051 350188-041 350188-151 350188-BB1 350188-061 350188-331 P eople’ s Republic of China Saudi Arabia Spain Sweden/Finland Switzerland United Kingdom United States 350188-AA1 350188-171 350188-071 350188-B71 350188-111 350188-031 350188-001 Label Kits F or use with P avilion zx5200 Series F or use with P avilion zv5200 Series F or use with Presario R3000 Ser ies F or use with Presario R3200 Ser ies F or use with HP Business Notebook nx9110 models F or use with P avilion zx5000 Series and zv50xx notebook models F or use with Presario R3001, R3002, and R3010 knobbed models F or use with HP P avilion zv51xx notebook models F or use with Compaq Presario R3004 notebook and R31xx notebook models F or use with HP Business Notebook nx9105 model 365398-001 370479-001 365397-001 370480-001 370481-001 350230-001 350777-001 360700-001 360701-001 360702-001 AC a d a p t e r s 120-W , PFC 120-W , non-PFC 135-W , PFC 370497-001 370998-001 360699-001
Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–3 3 Carrying cases Leather , top load, Samsung Leather , top load, SG Nylon, top load, Samsung Nylon, top load, SG Nylon, entr y le v el 325817-001 325817-002 325815-001 325815-002 325814-001 P or t Replicators Adv anced P or t Replicator Common P or t Replicator 339096-001 339097-001 Security car d 345856-001 Enter tainment Cable and Y Cable 359680-001 Screw Kit (includes the f ollowing scre ws; ref er to Appendix C , “Screw Listing, ” f o r more inf or mation on screw specifications and usage.) F or use with HP P avilion zx5000 Series and zv50xx notebook models, HP Co mpaq Business Notebook nx9110 model, and Compaq Presario R3001, R3002, and R3010 notebook models F or use with HP P avilion zv51xx notebook models , HP Compaq Business Notebook nx9105 model, and Compaq Presario R3004 an d R31xx notebook models 350222-001 360703-001 ■ Phillips PM2.5×13.0 scre w ■ Phillips PM2.5×6.0 screw ■ Phillips PM2.5×5.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.5×3.0 screw ■ Phillips PM2.5×11.0 spring-loaded scre w ■ Phillips PM1.5×10.0 shoulder screw ■ Phillips PM2.0×3.0 screw ■ He x M5.0×9.0 standoffs USB mouse, carbon 164999-001 Ta b l e 3 - 6 Miscellaneous (not illustrated) Spare P ar t Information (Continued) Description Spare P art Number
Maintenance and Serv ice Gui de 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri v er ■ 5.0-mm socket for system board standof fs ■ Flat-bladed scre wdri ver ■ T ool kit (includes connector remov al tool, loopback plugs, and case utility tool)
4–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pre liminari es 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations to keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) away from the work area to pre vent damage. Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Ca bl es and C onnec tors Ä CA UTION: When se rvic ing the notebook , ensur e that cables ar e placed in their pr oper locations dur ing the reas sembl y proce ss . Impr oper cable placement can damage the note book . Cables must be handled with extreme care to a void damage. Apply only the tension required to unseat or seat the cables during remov al and insertion. Handle cables by the connector whene ver possible. In all cases, a void bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged b y parts being removed or replaced. Handle flex cables w ith e xtreme care; these cables tear easily .
Re mov al and Replacement Pr eliminarie s Maintenance and Serv ice Gui de 4–3 4. 3 Pr e v enting Damage to R emo v able Driv es Remov able dri ves are fragile components that must be handled with care. T o pre vent damage to the notebook, damage to a remov able dri ve, or loss of information, observ e the follo wing precautions: ■ Before removing or inserting a hard dri ve, shut do wn the notebook. If you are unsure whether the notebook is of f or in Hibernation, turn the notebook on, and then shut it do wn. ■ Before removing a disk ette dri v e or optical dri ve, ensure that a diskette or disc is not in the dri ve. Ensure that the optical dri v e tray is closed. ■ Before handling a dri v e, ensure that you are discharged of static electricity . While handling a driv e, a v oid touching the connector . ■ Handle dri v es on surfaces co vered with at least one inch of shock-proof foam. ■ A void dropping dri ves from an y height onto any surf ace. ■ After removing a hard dri ve, CD-R OM driv e, or diskette dri v e, place it in a static-proof bag. ■ A void e xposing a hard dri ve to products that ha ve magnetic f ields, such as monitors or speakers. ■ A void e xposing a dri ve to temperature extremes or liquids. ■ If a dri v e must be mailed, place the dri ve in a b ubble pack mailer or other suitable form of protecti v e packaging and label the package “Fragile: Handle W ith Care. ”
4–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pre liminari es 4.4 Pr e v enting El ec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many integrated circuits provide some protection, b ut in many cases the dischar ge contains enough po wer to alter de vice parameters or melt silicon junctions. A sudden dischar ge of static electricity from a finger or other conductor can destroy static-sensiti ve de vices or microcircuitry . Often the spark is neither felt nor heard, b ut damage occurs. An electronic de vice e xposed to electrostatic discharge might not be af fected at all and can work perfectly throughout a normal cycle. Or the de vice might function normally for a while, and then degrade in the internal layers, reducing its life e xpectancy .
Re mov al and Replacement Pr eliminarie s Maintenance and Serv ice Gui de 4–5 4.5 P a c k a ging an d T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a void hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ve parts and assemblies with conducti ve or appro ved containers or packaging. ■ K eep electrostatic-sensiti ve parts in their containers until the parts arri ve at static-free w orkstations. ■ Place items on a grounded surface before remo ving items from their containers. ■ Alw ays be properly grounded when touching a sensiti ve component or assembly . ■ Store reusable electrostatic-sensiti v e parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con ve yors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to a v oid static charging. When grounding is not possible, use an ionizer to dissipate electric char ges.
4–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pre liminari es 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conducti ve f ield service tools, such as cutters, scre wdri vers, and v acuums. ■ When using f ixtures that must directly contact dissipati ve surfaces, only use f ixtures made of static-safe materials. ■ K eep the work area free of nonconducti ve materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti v e components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ A void contact with pins, leads, or circuitry . ■ T urn of f po wer and input signals before inserting or removing connectors or test equipment.
Re mov al and Replacement Pr eliminarie s Maintenance and Serv ice Gui de 4–7 4.7 Groundin g Eq uip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. T o provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips. ■ When standing, use foot stra ps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. T o be ef fecti ve, the conducti ve strips must be w orn in contact with the skin.
4–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pre liminari es Other grounding equipment recommended for use in pre v enting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti v e bins and other assembly or soldering aids ■ Nonconducti v e foam ■ Conducti v e tabletop workstations with ground cords of one-megohm resistance ■ Static-dissipati ve tables or floor mats with hard ties to the ground ■ Field service kits ■ Static aw areness labels ■ Material-handling packages ■ Nonconducti v e plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic v oltage le vels and protecti ve materials
Re mov al and Replacement Pr eliminarie s Maintenance and Serv ice Gui de 4–9 T able 4-1 sho ws ho w humidity af fects the electrostatic v oltage le ve ls generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Event 10% 40% 55% W alking across car pet 35,000 V 15,000 V 7,500 V W alking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tra y 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof oam 14,500 V 5,000 V 3,500 V Removing b u bb le pack from PCB 26,500 V 20,000 V 7,000 V P acking PCBs in f oam-lined box 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 volts. Ta b l e 4 - 2 , Static-Shielding Materials Material Use V oltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V
Maintenance and Serv ice Gui de 5–1 5 Remo v al an d Repl acem ent Pr ocedure s This chapter provides remo val and replacement procedures. There are 73 scre ws and standof fs, in 8 different sizes, that must be remov ed, replaced, or loosened when servicing the Pa vilion notebook. There are 65 scre ws, in 8 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the HP Compaq Business Notebook nx9100 Series or Compaq Presario R3000 Series. Make special note of each scre w and standoff size and location during remov al and replacement. Refer to Appendix C, “Scre w Listing” for detailed information on scre w sizes, locations, and use.
5–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Ser ial Numb er L ocation
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–3 5 .2 Di sassembl y Sequenc e Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Prepar ing the notebook f or disassemb ly Batter y pack Hard drive 0 2 loosened to remov e 4 remov ed to disassemble 5.4 Notebook fe et 0 5.5 Memor y module (external, located on bottom of notebook) 1 loosened 5.6 Combination dr iv e 2 to remov e 4 to disassemble 5.7 Heat sink 10 to remov e P avilion heat sink cov er 11 to remov e HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 heat sink cov er 4 to remov e heat sink 5.8 Processor 0 5.9 Str ip cov er 3 5.10 K eyboard 4 5.11 Modem board 2 5.12 Mini PCI communications card 0 5.13 System memor y module (inter nal, located under ke yboard) 0
5–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es Section Description # of Screws Remo ved 5.14 Displa y assembly 8 on P avilion 6 on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 5.15 Base enclosure 13 5.16 Speaker assemb ly 1 5.17 System board 8 on P avilion 4 on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 5.18 F an assembly 5 screws and 4 standoffs on Pav i l i o n 5 screws on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Disassembl y Sequence Char t (Continued)
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–5 5 .3 Preparing t he N otebook f or Di sassem bl y Before you begin an y remov al or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in Hibernation, turn the computer on and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to the notebook. 3. Disconnect the po wer cord. Spare P ar t Number Information Battery packs F or use with P avilion notebook models 12-cell, Li-Ion, 14.8-V , 2.2-Ah 12-cell, Li-Ion, 14.8-V , 6.6-Ah 8-cell, Li-Ion, 14.4-V , 4.4-Ah 350836-001 346971-001 346970-001 F or use with HP Comp aq Business Notebook nx9100 Series and Compaq Presar io R3000 Series models 12-cell, Li-Ion, 14.8-V , 6.6-Ah 8-cell, Li-Ion, 14.4-V , 4.4-Ah 346971-001 346970-001
5–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 4. Remov e the battery pack by follo wing these steps: a. T urn the notebook upside do wn with the rear panel to ward you. b . Slide and hold the battery release latch 1 to ward you. The left side of the battery pack releases from the notebook. c. Swing the battery pack up and to the right 2 . d. Remov e the battery pack. R emo v ing the Battery P ack
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–7 e. If necessary , remo ve the battery pack co ve r . R emo v ing the Battery P ack Co ver ✎ The battery pack cover is included in the Miscellaneous Plastics Kit: spare part number 350206-001 for use with Pavilion notebook models, and spare part number 350818-001 for use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. Re v erse the abov e procedure to install the battery pack and battery pack cov er . Spare P ar t Number Information Hard drives (include hard driv e cov er) 80-GB , 5400-r pm 80-GB , 4200-r pm 60-GB , 5400-r pm 60-GB , 4200-r pm 40-GB , 4200-r pm 30-GB , 4200-r pm 350213-001 350212-001 354861-001 350211-001 350210-001 354860-001
5–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 5. Remov e the hard driv e by follo wing these steps: a. T urn the notebook upside do wn with the rear panel to ward you. b . Loosen the 2 PM2.5×6.0 capti ve scre ws 1 that secure the hard dri ve co ver to the notebook. c. Lift the right side of the hard dri v e cov er up and swing it to the left 2 to disconnect the hard dri ve from the notebook. d. Remov e the hard driv e. R emo v ing the Har d Dr i v e
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–9 Ä CA UTION: The har d dri ve should be dis asse mbled only if it is damaged and mus t be r epair ed . Unneces sary disassembl y of the har d dr i ve can r esult in damage to the har d dr i ve and lo ss o f info rmati on . e. Remov e the 4 PM2.5×4.0 screws 1 that secure the hard dri ve to the hard dri ve co ver . f. Remov e the hard driv e from the hard dri v e cov er 2 . R emo v ing the Har d Dr i v e Co ver ✎ The hard drive cover is includ ed with the hard drive and also in the Miscellaneous Plastics Kit: spare part number 350206-001 for use with Pavi lion notebook models, and spare part number 350818-001 for use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. Re v erse the abov e procedure to reassemble and install the hard dri ve.
5–10 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 5 .4 Notebook Feet The notebook feet are adhesi v e-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit: spare part number 350206-001 for use with Pa vilion notebook models, and spare part number 350818-001 for use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. » Attach the notebook feet to the base enclosure as illustrated belo w . R eplac ing the Notebook F eet
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–11 5. 5 M e m o r y M o d u l e 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook upside do wn with the rear panel to ward you. Spare P ar t Number Information Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001
5–12 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es ✎ Steps 3 through 7 apply only to HP Pa vilion zx5000 Series, HP Pa vilion zv5000 Series, and HP Compaq Business Notebook nx9100 Series models. 3. Loosen the PM2.5×6.0 capti v e scre w 1 that secures the memory module compartment cov er to the notebook. 4. Lift the left side of the memory module compartment cov er up and swing it to the right 2 . 5. Remov e the cover . R emo v ing the Memory module Compartment Co ver ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kit: sp are part number 350206-001 for use with Pavilion note book models, and spare part number 350818-001 for use with HP Compaq Business Notebook nx9100 Series.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–13 6. Spread the retaining tabs 1 that secure the memory module to the socket. The edge of the board opposite the edge connector rises up. 7. Pull the board aw ay from the socket at a 45-de gree angle 2 . R emo v ing a Memory Module Re v erse the abov e procedure to install a memory module.
5–14 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es ✎ Steps 8 through 12 apply only to Compaq Presario R3000 Series models. 8. Loosen the PM2.5×6.0 capti v e scre w 1 that secures the memory module compartment cov er to the notebook. 9. Lift the left side of the memory module compartment cov er up and swing it to the right 2 . 10. Remov e the cover . R emo v ing the Memory Module C ompartment Co ver ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kit: sp are part number 350818-001 for use with Compaq Presario R3000 Series models.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–15 11. Spread the retaining tabs 1 that secure the memory module to the socket. The edge of the board opposite the edge connector rises up. 12. Pull the board aw ay from the socket at a 45-de gree angle 2 . R emo v ing a Memory Module Re v erse the abov e procedure to install a memory module.
5–16 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 5 .6 Combin ation Driv e ✎ The combination dri v e consists of an optical dri ve and either an HP USB Digital Dri ve or a disk ette dri v e. Spare P ar t Number Information Diskette drive F or use with P avilion notebook models F or use with HP Compaq Business Notebook nx9100 Series and Compaq Presar io R3000 Series models 350231-001 350779-001 Optical Drives F or use with P avilion notebook models 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-R W Combo Drive 24X Max CD-ROM driv e 350209-001 350207-001 350208-001 354858-001 F or use with HP Compaq Business Notebook nx9100 Series and Compaq Presar io R3000 Series models 24X Max D VD R/R W and CD-R W Combo Drive 8X Max D VD-ROM Driv e 24X Max D VD/CD-R W Combo Drive 24X Max CD-ROM Driv e 350833-001 350831-001 350832-001 354859-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–17 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook upside do wn with the right side to ward you. 3. Remov e the 2 PM2.5×6.0 screws 1 that secure the combination dri v e to the notebook. 4. Slo wly slide the dri ve out of the notebook 2 as far as the dri v e cable 3 will allow . R eleasing the C ombinati on Dr i v e
5–18 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 5. Flip the dri v e ov er and rest it on the notebook 1 . ✎ If the combination dri v e consists of an optical dri ve and a diskette dri ve, perform steps 6 and 7 to disconnect the fle x cable from the dri ve. 6. Release the zero insertion force (ZIF) connector 2 to which the dri v e cable is attached and disconnect the cable 3 . 7. Remov e the combination driv e. R emo v ing the Comb ination Dr iv e
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–19 ✎ If the combination dri v e consists of an optical dri ve and an HP USB Digital Dri v e, perform steps 8 and 9 to disconnect the flex cable from the dri ve. 8. Release the zero insertion force (ZIF) connector 1 to which the dri v e cable is attached and disconnect the cable 2 . 9. Remov e the combination driv e. R emo v ing the Comb ination Dr iv e
5–20 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es 10. T o separate the optical dri v e from the HP USB Digital Dri ve or diskette dri ve, remo ve the 4 PM2.0×3.0 scre ws 1 that secure the dri v es together . 11. Separate the dri ves 2 . Disas sembling the C ombinati on Dr i v e Re v erse the abov e procedure to reassemble and install the combination dri v e.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–21 5 .7 Hea t Sink 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the memory module compartment cover (Section 5.5). 3. T urn the notebook so that the front panel is to ward you. Spare P ar t Number Information Heat sinks HP P avilion zx5000 “M10” models HP P avilion zx 5000 “M9” models F or use with HP P avilion zv5000 Series, HP Compaq Business Notebook nx9110 model, and Compaq Presario R3001, R3002, and R3010 notebook models F or use with HP Compaq Business Notebook nx9105 and Compaq Presario R3004 and R31xx notebook models 350783-001 350233-001 350776-001 360684-001
5–2 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es ✎ Steps 4 and 5 apply only to Pa vilion notebook models. 4. Remov e the 6 PM2.5×6.0 screws 1 and the 4 PM2.5×13.0 scre ws 2 that secure the thermal co ver to the notebook. 5. Remov e the thermal cover 3 from the notebook. R emo v ing the Ther mal Co ver on P av ilion Notebook Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–2 3 ✎ Steps 6 and 7 apply only to HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series notebook models. 6. Remov e the 6 PM2.5×6.0 screws 1 and the 5 PM2.5×13.0 scre ws 2 that secure the thermal co ver to the notebook. 7. Remov e the thermal cover 3 from the notebook. R emo v ing the Ther mal Co ver on HP C ompaq Bu siness Notebook nx9100 Ser ies and C ompaq Presar io R3000 Se ri es Models
5–2 4 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 8. Remov e the 4 PM2.5×11.0 spring-loaded shoulder scre ws that secure the heat sink to the notebook. R emo v ing the Heat Sink Scr e w s ✎ When reinstalling the heat sink screws, first start all 4 screws but do not tighten them. After all 4 screws are started, tighten each screw until the shoulder on the screw is fully seated against the screw post. Tighten the screws diagonally across the heat sink, not in sequence around the heat sink.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–2 5 ✎ Step 9 applies only to notebook models with a Mobile Intel Pentium 4 or Intel Pentium 4 processor . 9. Use a flat-bladed scre wdri v er to turn the processor lock scre w one-quarter turn counterclockwise to release the processor from the socket. Releasing the Processor on HP Compaq Business Notebo ok nx9100 Ser ies and C ompaq Presar io R3000 Notebook Models
5–2 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 10. Lift up on the right front corner of the heat sink 1 until it disengages from the notebook. 11. Slide the heat sink aw ay from you 2 , and then to the left 3 to clear the tabs on the heat sink from the notebook. 12. Remov e the heat sink. ✎ The processor will remain attached to the heat sink when the heat sink is removed from the notebook. R emo v ing the Heat Sink Re v erse the abov e procedure to install the heat sink. ✎ Step 13 applies only to notebook models with a Mobile Intel Pentium 4 or Intel Pentium 4 processor . 13. Remov e the processor from the heat sink and place it on an antistatic pad. ✎ Carefully clean any thermal grease residue from the heat sink and processor surfaces each time you remove the heat sink. Apply new thermal grease to both surfaces before reinstalling the heat sink.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–2 7 5. 8 P r o c e s s o r 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the memory module compartment cover (Section 5.5). 3. Remov e the heat sink (Section 5.7). 4. T urn the notebook so that the the rear panel is to ward you. Spare P ar t Number Information Pr ocessors Mobile Intel P entium 4, 3.06-GHz, 533-MHz Mobile Intel P entium 4, 2.80-GHz, 533-MHz Mobile Intel P entium 4, 2.40-GHz, 533-MHz Intel P entium 4 DT , 3.20-GHz Intel P entium 4 DT , 3.06-GHz Intel P entium 4 DT , 2.80-GHz Intel P entium 4 DT , 2.66-GHz AMD Athlon XP-M, 1.6-GHz AMD Athlon XP-M, 1.8-GHz AMD Athlon XP-M, 2.0-GHz AMD Athlon 64, 2.4-GHz AMD Athlon 64, 2.2-GHz AMD Athlon 64, 2.0-GHz AMD Athlon 64, 1.8-GHz AMD Athlon 32, 1.8-GHz AMD Athlon 32, 1.6-GHz 350229-001 350774-001 350228-001 364847-001 350225-001 350224-001 350223-001 360693-001 360694-001 360695-001 370498-001 370483-001 370484-001 370485-001 370486-001 370487-001 Processor support bracket (not illustr ated) F or use with HP P avilion zv5000 and zx5000 Series models F or use with HP P avilion zv51xx Series models 350785-001 356496-001
5–2 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es ✎ Steps 5 and 6 apply only to notebook models with an AMD Athlon 64 or Athlon XP-M processor . 5. Press the processor lock le v er slightly to the left to release it and then lift it up so that it rotates to ward you to a 90-de gree angle 1 to release the processor from the socket. 6. Lift the processor straight up 2 to remo ve it. ✎ Align the gold triangle 3 in the upper-right corner when you reinstall the processor. R emo v ing the Pr ocess or Re v erse the abov e procedure to install the processor .
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–2 9 ✎ Steps 7 and 8 apply only to notebook models with a Mobile Intel Pentium 4 or Intel Pentium 4 processor . The processor was remo ved with the heat sink in Section 5.7 to a void damaging the pins. 7. Align the processor so that the gold triangle 1 is in the lo wer - right corner . Press the processor 2 straight do wn into the socket to install it. 8. Use a flat-bladed scre wdri v er to turn the processor lock scre w 3 one-quarter turn clockwise to lock the processor in the socket. Replacing th e Processor
5–30 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5. 9 S t r i p C ove r 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook upside do wn with the rear panel to ward you. 3. Remov e the 3 PM2.5×13.0 screws that secure the strip co v er to the notebook. ✎ 2 of the screws that secure the strip cover to the notebook also secure the thermal cover. It is not necessary to remove the thermal cover to remove the strip cover. R emo v ing the Str ip Co ver Sc re ws Spare P ar t Number Information Strip cover s F or use with P avilion notebook models , with wireless button F or use with P avilion notebook models , without wireless button 350849-001 350850-001 F or use with Presario notebook models F or use with Business Notebook models 350851-001 354954-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–31 4. T urn the notebook right-side up with the front to ward you. 5. Open the notebook display as far as possible. 6. Using a flat-bladed scre wdri v er , lift the right side 1 of the strip cov er to disengage the cov er 2 from the notebook. 7. Lift the middle of the strip cov er 3 and swing it to ward you to remov e it from the notebook. R emo v ing the Str ip Co v er Re verse the abo ve procedure to install the strip cov er .
5–3 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5. 1 0 K eyb o a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Re move t he st r ip cove r (Section 5.9). Spare P ar t Number Information Ke yboards Denmark Europe F rance Ger many Greece Israel Italy The Netherlands 350187-081 350187-021 350187-051 350187-041 350187-151 350187-BB1 350187-061 350187-331 P eople’ s Repubic of China Saudi Arabia Spain Sweden/Finland Switzerland United Kingdom United States 350187-AA1 350187-171 350187-071 350187-B71 350187-111 350187-031 350187-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–3 3 3. Remov e the 4 PM2.5×3.0 screws 1 that secure the ke yboard to the notebook. 4. Lift the rear edge of the ke yboard up 2 and swing it to ward you until it rests on the palm rest. 5. Disconnect the ZIF connector 3 to which the ke yboard cable is attached and disconnect the ke yboard cable 4 . R emo v ing the K e y boar d Re v erse the abov e procedure to install the ke yboard.
5–34 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5. 1 1 M o d e m B o a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Re move t he st r ip cove r (Section 5.9). 3. Remov e the keyboard (Section 5.10). 4. Remov e the 2 PM2.0×3.0 screws 1 that secure the modem board to the notebook. 5. Lift up the right side 2 of the modem board to disconnect it from the system board. 6. Remov e the modem board. 7. Disconnect the modem cable 3 from the modem board. R emo v ing the Modem Boar d Re v erse the abov e procedure to install the modem board. Spare P ar t Number Information Modem board 350239-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–3 5 5. 1 2 M i n i P C I C o m m u n i c a t i o n s C a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Re move t he st r ip cove r (Section 5.9). 3. Remov e the keyboard (Section 5.10). Spare P ar t Number Information Mini PCI comm unications cards 802.11a/b/g wireless LAN card 802.11b wireless LAN card 802.11g wireless LAN card Bluetooth wireless LAN card 354876-001 350218-001 350219-001 350220-001
5–3 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 4. Disconnect the 2 antennae cables 1 from the Mini PCI communications card. 5. Spread the retaining tabs 2 that secure the Mini PCI communications card to the socket. The edge of the card that is opposite the edge connector rises. 6. Pull the card aw ay from the socket at a 45-de gree angle 3 . R emo v ing the Mini P CI Communi cations C ar d Ä CA UTION: Handle the antennae w ir es and connec tors car efull y dur ing r eass embly s o that the connect ors ar e not damaged and the wir es do not become p inched be tween the edge o f the boar d and the shie ld. Re v erse the abov e procedure to install the Mini PCI communications card.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–3 7 5 . 1 3 Primar y Mem or y Module 1. Prepare the notebook for disassembly (Section 5.3). 2. Re move t he st r ip cove r (Section 5.9). 3. Remov e the keyboard (Section 5.10). Spare P ar t Number Information Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001
5–3 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 4. Spread the retaining tabs 1 that secure the primary memory board to the socket. The edge of the board that is opposite the edge connector rises up. 5. Pull the board aw ay from the socket at a 45-de gree angle 2 . R emo v ing the Memory Module Re v erse the abov e procedure to install the memory module.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–3 9 5 . 1 4 Di spla y Asse mbl y Spare P ar t Number Information Displa y assemblies F or use with HP P avilion zv5000 notebook models 15.4-inch, WUXGA, with wireless antennae 15.4-inch, WUXGA, without wireless antennae 15.4-inch, WSXGA, with wireless antennae 15.4-inch, WSXGA, without wireless antennae 15.4-inch, WXGA, with wireless antennae 15.4-inch, WXGA, without wireless antennae 15.0-inch, XGA, with wireless antennae 15.0-inch, XGA, without wireless antennae 350217-001 350847-001 350216-001 350844-001 350215-001 350841-001 350214-001 350838-001 F or use with HP P avilion zx5000 notebook models 14.1-inch, XGA, with antennae 14.1-inch, XGA, without antennae 354862-001 354865-001 F or use with Compaq Presario R3000 Ser ies models 15.4-inch, WUXGA, with wireless antennae 15.4-inch, WUXGA, without wireless antennae 15.4-inch, WSXGA, with wireless antennae 15.4-inch, WSXGA, without wireless antennae 15.4-inch, WXGA, with wireless antennae 15.4-inch, WXGA, without wireless antennae 15.0-inch, XGA, with wireless antennae 15.0-inch, XGA, without wireless antennae 14.1-inch, XGA, with antennae 14.1-inch, XGA, without antennae 350846-001 350848-001 350843-001 350845-001 350840-001 350839-001 350837-001 350839-001 354863-001 354866-001 F or use with HP Compaq Business Notebook nx9100 Series models 15.4-inch, WXGA, with antennae 15.4-inch, WXGA, without antennae 15.0-inch, XGA, with antennae 15.0-inch, XGA, without antennae 14.1-inch, XGA, with antennae 14.1-inch, XGA, without antennae 354870-001 354871-001 354868-001 354869-001 354864-001 354867-001
5–40 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 1. Prepare the notebook for disassembly (Section 5.3). 2. Re move t he st r ip cove r (Section 5.9). 3. Remov e the keyboard (Section 5.10). 4. Remov e the thermal cover (Section 5.7). 5. Disconnect the wireless antennae cables from the Mini PCI communications card (Section 5.12). Displa y in ver ters (not illustrated) F or use with HP P avilion zv5000 and zx5000 notebook models F or use with HP Compaq Busine ss Notebook nx9100 Series and Compaq Presario R3000 P avilion notebook models 354873-001 354872-001 Wireless antennae cables (not illustrated) Right antenna cable Left antenna cab le 354874-001 354875-001 Spare P ar t Number Information (Continued)
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–41 ✎ Steps 6 through 12 apply only to Pa vilion notebook models. 6. Disconnect the display cable from the system board. Disconnecting the Dis play C able on P av ilion Notebook Models
5–4 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 7. Remov e the antennae cables from the top cover clips 1 that secure the cables. 8. Remov e the 4 PM2.5×6.0 screws 2 that secure the display assembly to the notebook. R emo v ing the W ir eless ant ennae Cable s and Displa y Assembl y Scr ew s on P av i lion Notebook Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Guide 5–43 9. Position the notebook so the re ar panel is to ward you and the display is in a fully upright position. 10. Remov e the oblong Mylar screw co vers 1 from the rear panel of the notebook. 11. Remov e the 4 PM2.5×6.0 screws 2 that secure the display assembly to the notebook. 12. Lift the display straight up 3 to remov e it. R emo v ing the Displa y Assembl y on P av ilion Notebook Models
5–44 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedur es ✎ Steps 13 through 22 apply only to HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 notebook models. 13. T urn the notebook upside do wn with the rear panel to ward you. 14. Remov e the PM2.5x6.0 screw that secures the display assembly to the notebook. R emo v ing the Displa y Sc r e w on HP Com paq Busines s Notebook nx9100 Ser ies and C ompaq Presar io R3000 Se ri es models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–4 5 15. T urn the notebook right-side up with the front to ward you. ✎ Step 16 does not apply to the HP Compaq Business Notebook nx9105 model and Compaq Presario R3004 and R31xx notebook models. 16. Remov e the PM2.5x3.0 screw 1 that secures the display cable ground connector 2 to the notebook. 17. Disconnect the display cable 3 from the system board. 18. Remov e the display cable from the cover clip. Disconnecting the Dis pla y Cable on HP C ompaq Bu siness Notebook nx9100 Ser ies and C ompaq Pr esar io R3000 Notebook Models
5–46 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 19. Remov e the antenna cables from the top cover clips 1 that secure the cables. 20. Open the display assembly as far as possible. 21. Remov e the 4 PM2.5x6.0 screws 2 that secure the display assembly to the notebook. 22. Lift the display straight up 3 to remov e it. R emo v ing the Display As sembly on C ompaq Pr esar io R3 000 and HP Compaq B usiness Notebook nx9100 Se ri es Re v erse the abov e procedure to install the display assembly .
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–4 7 5. 1 5 B a s e E n c l o s u r e 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) 2. T urn the notebook upside do wn with the rear panel to ward you. Spare P ar t Number Information Base enclosures F or use with P avilion notebook models F or use with Compaq Presario R3000 and HP Compaq Business Notebook nx9100 Series 350235-001 350786-001
5–4 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es ✎ Steps 3 and 4 apply only to HP Pa vilion notebook models. 3. Remov e the 10 PM2.5×13.0 screws 1 and the 3 PM2.5×6.0 scre ws 2 that secure the base enclosure to the notebook. 4. Lift the base enclosure straight up 3 to remov e it. R emo v ing the Base Enc losur e on P av ilion Notebook Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–4 9 ✎ Steps 5 and 6 apply only to HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. 5. Remov e the 9 PM2.5×13.0 screws 1 and the 4 PM2.5×6.0 scre ws 2 that secure the base enclosure to the notebook. 6. Lift the base enclosure straight up to remov e it. R emo v ing the Base Enc losur e on HP Compaq Busines s Notebook nx9100 Ser ies and C ompaq Presar io R3000 Se ri es models Re v erse the abov e procedure to install the base enclosure.
5–5 0 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5 . 1 6 Sp eak er Asse mbl y 1. Prepare the notebook for disassembly (Section 5.3) and remo ve the follo wing components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) ❏ Base enclosure (Section 5.15) Spare P ar t Number Information Speaker assemblies F or use with HP P avilion notebook models F or use with Compaq Presario R3000 and HP P avilion nx9000 and nx9100 notebook models 350772-001 350773-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–51 2. T urn the notebook so that the the rear panel is to ward you. 3. Disconnect the speaker cable 1 from the system board. 4. Remov e the PM2.5×6.0 screw 2 that secures the speak er to the top co ver . Disconnecting the S peak er Cable and R emo v ing the Spe aker S cre w
5–5 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5. Lift up the edge 1 of the speaker until it diseng ages from the top cov er , and then slide the speaker to ward you 2 to re move it . R emo v ing the Speak er Re v erse the abov e procedure to install the speaker .
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–5 3 5 . 1 7 LED B oard ✎ This procedure only applies to HP P avilion zv5000 Series and HP Pa vilion zx5000 Series Notebooks 1. Prepare the notebook for disassembly (Section 5.3) and remo ve the follo wing components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) ❏ Base enclosure (Section 5.15) ❏ Speaker Assembly (Section 5.16) Spare P ar t Number Information LED board 370473-001
5–54 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 2. Release the ZIF connector 1 to which the LED cable is attached and disconnect the cable 2 from the LED board. Disconnecting the LED C able
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 3. Remov e the 2 PM2.5×5.0 screws that secure the LED board to the system board. R emo v ing the Sc r e ws fr om the LED Boar d
5–5 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 4. Lift the LED board straight out of the notebook. R emo v ing the LED Boar d Re v erse the abov e procedure to install the LED board.
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–5 7 5. 1 8 T o u c h Pa d ✎ This procedure only applies to HP P avilion zv5000 Series and HP Pa vilion zx5000 Series Notebooks. 1. Prepare the notebook for disassembly (Section 5.3) and remo ve the follo wing components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) ❏ Base enclosure (Section 5.15) ❏ Speaker assembly (Section 5.16) ❏ LED board (Section 5.17) Spare P ar t Number Information T ouchPad 370473-001
5–5 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 2. Remov e the adhesiv e tape 1 , release the LIF connector 2 to which the T ouchPad cable is attached, and disconnect the cable 3 from the T ouchPad board. Disconnecting the T ouchP ad Cable
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–5 9 3. Remov e the 2 PM2.5×5.0 screws that secure the T ouchP ad board to the top cov er . R emo v ing the Sc r e ws fr om the T ouchP ad Board
5–60 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 4. Remov e the 2 PM2.5×5.0 screws that secure the T ouchP ad board bracket to the top co ver . R emo v ing the Sc r e ws fr om the T ouchP ad Board Br ack et
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–61 5. Pull the T ouchPad brack et straight out of the top cov er . R emo v ing the T ouchP ad Boar d Br ack et
5–6 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 6. Carefully push in the 2 side release latches of the T ouchPad to release the T ouchPad from the top co v er . R eleasing the T ouchP ad fr om the T op Co ve r
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–6 3 7. T urn the top cov er over , carefully pry the edges of the T ouchPad from the top co ver , and then remov e the T ouchPad. R emo v ing the T ouchpad Ass embly Re v erse the abov e procedure to install the T ouchPad assembly .
5–64 Maintenance and Servi ce Guide Re mo val and R eplacement Pr ocedur es 5. 1 9 Sys t e m B o a r d Spare P ar t Number Information System boards F or use with HP P avili on zx5000 “M10” models F or use with HP P avili on zx5000 “M9” models F or use with HP P avili on zv5000 “1620” models F or use with HP P avili on zv5000 “1520” models F or use with HP P avilion zv51xx and zv52xx Series models (full f eatured) F or use with HP P avilion zv51xxand zv52xx Series models (without infrared) F or use with HP P avili on zx5000 Series models (full f eatured) F or use with HP P avili on zx5000 Series models (without infrared) 370533-001 370531-001 354893-001 354894-001 370475-001 370477 -001 370493-001 370492-001 F or use with HP Compaq Business Notebook nx9100 and nx9110 models F or use with HP Compaq Business Notebook nx9105 models F or use with Compaq Presario R3200 and HP Compaq Business Notebook nx9110 notebook models (full f eatured) F or use with Compaq Presario R3200 and HP Compaq Business Notebook nx9110 notebook models (without inf ared) F or use with Compaq Presario R3000 notebook models (full f eatured) F or use with Compaq Presario R3000 notebook models (without infrared) F or use with Compaq Presario R3000 “M10” models F or use with Compaq Presario R3000 “M9” models 370496-001 360689-001 370476-001 370478-001 370495-001 370494-001 370534-001 370532-001 PC Card assemb lies (not illustrated) 350828-001 F or use with HP P avilion notebook models F or use with Compaq Presario R3000 Ser ies models 350827-001 350828-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Guide 5 –6 5 ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules (Section 5.5 and 5.13) ■ Heat sink (Section 5.7) ■ Processor (Section 5.8) ■ Modem board (Section 5.11) ■ Mini PCI communications card (Section 5.12) ■ Fan assembly (Section 5.20) 1. Prepare the notebook for disassembly (Section 5.3) and remo ve the follo wing components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) ❏ Base enclosure (Section 5.15) ❏ Speaker assembly (Section 5.16) 2. T urn the top cov er right-side up with the rear panel to ward you.
5–6 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es ✎ Steps 3 through 15 apply only to HP Pa vilion notebook models. 3. Disconnect the modem cable from the system board 1 . 4. Remov e the 1394 bezel 2 or the blank bezel from the top cov er . 5. Remov e the 2 PM2.5×6.0 screws 3 that secure the system board to the top cov e r . R emo v ing the S ys tem Boar d Scr ew s on HP P av ilion z v5 000 and HP P av ilion zx5 000 Notebook Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–6 7 6. T urn the top cov er upside down with the rear panel to ward you. 7. Release the ZIF connector 1 to which the audio flex cable is attached and disconnect the cable 2 from the system board. 8. Release the ZIF connector 3 to which the T ouchPad cable is attached and disconnect the cable 4 from the system board. Disconnecting the A udio and T ouchP ad Cable s on HP P av ilion zv5 000 and HP P av ilio n zx5 000 Notebook Models
5–6 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 9. Remov e the following scre ws that secure the system board to the top co ver: 1 One PM2.5×13.0 scre w 2 Four PM2.6×6.0 scre ws 3 T wo slotted PM1.5×10.0 shoulder scre ws on each side of the port replicator connector 10. Remov e the tape 4 that secures the diskette dri ve cable top cov er shielding. 11. Peel the diskette dri ve cable 5 of f the top co ver shielding. R emo v ing the S ys tem Boar d on HP P av ilion z v5 000 and HP P av ilion zx5 000 Notebook Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Guide 5–6 9 12. Flex the left side of the top co v er 1 to the left until the 1394 2 and USB ports 3 clear the top cov er edge. 13. Lift the left side of the system board 4 until it rests at an angle. 14. Slide the system board aw ay from the top cov er at an angle 5 until the right side of the system board clears the top cov er . 15. Lift the system board straight up 6 to remov e it. R emo v ing the S ys tem Boar d on HP P av ilion z v5 000 and HP P av ilion zx5 000 Notebook Models
5–7 0 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es ✎ Steps 16 through 28 apply only to HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. 16. Disconnect the modem cable from the system board. Disconnecting the Modem C able on HP C ompaq Bu siness Notebook nx9100 Ser ies and C ompaq Pr esar io R3000 S er ies Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–71 ✎ Step 17 applies only to the HP Compaq Business Notebook nx9105 model, and Compaq Presario R3004 and R31xx notebook models. 17. Remov e the PM2.5×6.0 screw that connects the top co ver shield to the system board. R emo v ing the Shield S cr ew on HP C ompaq Business No tebook nx9105, C ompaq Presar io R300 4 and R31xx Notebook Models
5–7 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es ✎ Step 18 applies only to the HP Compaq Business Notebook nx9110 model and Compaq Presario R3001, R3002, and R3010 notebook models. 18. Remov e the Philips screw in the center of the shield. R emo v ing the Shield S cr ew on HP C ompaq Business No tebook nx9110 and Compaq Pr esari o R3001, 300 2 , and R3010 Notebooks
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–7 3 19. T urn the top cov er upside down with the front panel to ward you. 20. Disconnect the audio cable from the system board 1 . 21. Release the ZIF connector 2 to which the T ouchPad cable is attached and disconnect the cable 3 from the system board. Disconnecting the A udio and T ouchP ad Cable s on HP Co mpaq Business Not ebook nx9100 Ser ies and Co mpaq Pr esar io R3 000 Seri es Mo dels
5–7 4 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 22. Remov e the PM2.5×13.0 screw 1 and the 4 PM2.5×6.0 scre ws 2 that secure the system board to the top co ver . 23. Remov e the tape 3 that secures the diskette dri ve cable top cov er shielding. 24. Peel the diskette dri ve cable 4 of f the top co ver shielding. R emo v ing the S ys tem Boar d Sc r ew s on HP Co mpaq Busines s Notebook nx9100 Ser ies and C ompaq Pr esar io R3000 S er ies Models
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–7 5 25. Flex the left side of the top co v er to the left 1 until the 1394 2 and USB ports 3 clear the top cov er edge. 26. Lift the left side of the system board 4 until it rests at an angle. 27. Slide the system board aw ay from the top cov er at an angle 5 until the right side of the system board clears the top cov er . 28. Lift the system board straight up 6 to remov e it. R emo v ing the S ys tem Boar d on HP Co mpaq Busines s Notebook nx9100 Ser ies and C ompaq Presar io R3000 Se ri es Models Re v erse the abov e procedure to install the system board.
5–7 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5. 2 0 F a n A s s e m b l y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) ❏ Base enclosure (Section 5.15) ❏ Speaker assembly (Section 5.16) ❏ System board (Section 5.19) Spare P ar t Number Information Fa n assemblies F or use with HP P avilion zx5000 “M10” models F or use with HP P avili on zx5000 “M9” models F or use with HP P avilion zv5000 models 350781-001 350232-001 370489-001 F or use with HP Compaq Business Notebook nx9100 Series and Compaq Presar io R3000 notebook models F or use with Compaq Presario R3000 “M10” models F or use with Compaq Presario R3000 “M9” models 370490-001 350782-001 350780-001
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–7 7 2. T urn the system board right-side up with the rear panel aw ay from you. 3. Remov e the PM2.5×5.0 screw 1 and the 4 PM2.5×6.0 scre ws 2 that secure the fa n assembly and processor bracket to the system board. 4. Remov e the processor bracket 3 . R emo v ing the F an Assembl y Sc r ew s
5–7 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 5. T urn the system board upside do wn with the rear panel to ward you. 6. While holding the fan assembly with one hand, disconnect the fan cables 1 from the system board. ✎ Steps 7 and 8 apply only to Pa vilion notebook models. 7. Use a 5.0-mm socket to remo ve the four 9.0-mm standof fs 2 on each side of the parallel and S-V ideo connectors. 8. Remov e the I/O bracket 3 . 9. Remov e the fan assembly 4 . R emo v ing the F an Assembl y Re v erse the abov e procedure to install the fan assembly .
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–7 9 5 .2 1 Up per Logic Audio B oard ✎ This procedure only applies to HP P avilion zv5000 Series and HP Pa vilion zx5000 Series Notebooks 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Combination dri ve (Section 5.6) ❏ Strip cov er (Section 5.9) ❏ K e yboard (Section 5.10) ❏ Display assembly (Section 5.14) ❏ Base enclosure (Section 5.15) ❏ Speaker assembly (Section 5.16) ❏ System board (Section 5.19) ❏ Fan assembly (Section 5.20) Spare P ar t Number Information Upper Logic A udio boar d 370474-001
5–80 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedur es 2. Remov e the 2 PM2.5×5.0 screws that secure the audio board to the chassis. R emo v ing the Sc r ew s fr om the Upper L o gi c Audi o Boar d
Re mov al and Replacement Pr ocedures Maintenance and Serv ice Gui de 5–81 3. Pull the the audio board straight up out of the chassis. R emo v ing the Upper L ogic A udio Boar d Re v erse the abov e procedure to install the upper logic audio board.
Maintenance and Serv ice Gui de 6–1 6 Spec ific ations This chapter provides physical and performance specif ications. T able 6-1 HP P avilion zx5000 Series Notebook Dimensions Height Width Depth 5.06 cm 36.20 cm 28.40 cm 1.99 in 14.25 in 11.18 in W eight With 12-cell batter y pack and MultiBa y weight sa v er With 12-cell batter y pack and diskette driv e With 12-cell batter y pack and garage (w/o cage) With 12-cell batter y pack and garage (with cage) With 8-cell batter y pack and MultiBa y weight sa v er 3.735 kg 3.866 kg 3.815 kg 3.835 kg 3.620 kg 8.236 lb 8.524 lb 8.412 lb 8.456 lb 7.982 lb Stand-alone power requirements Nominal operating v oltage Maximum operating po wer P eak operating pow er 14.4 V dc 60 W 65 W
6–2 Maintenance and Serv ice Gui de Spe cificat ion s T emperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.6° F) maximum wet bulb temperature Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating v oltage Operating current 0.75 g 1.50 g ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. T able 6-1 HP P avilion zx5000 Series Notebook (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–3 T able 6-2 HP P avilion zv5000 Series Notebook Dimensions Height Width Depth 5.06 cm 36.20 cm 28.4 cm 1.99 in 14.25 in 11.18 in W eight With 12-cell batter y pack and MultiBa y weight sa v er With 12-cell batter y pack and diskette driv e With 12-cell batter y pack and garage (w/o cage) With 12-cell batter y pack and garage (with cage) With 8-cell batter y pack and MultiBa y weight sa v er 3.712 kg 3.843 kg 3.792 kg 3.812 kg 3.597 kg 8.185 lb 8.473 lb 8.361 lb 8.405 lb 7.932 lb Stand-alone power requirements Nominal operating v oltage Maximum operating po wer P eak operating pow er 14.4 V dc 60 W 65 W T emperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.6° F) maximum wet bulb temperature
6–4 Maintenance and Serv ice Gui de Spe cificat ion s Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating v oltage Operating current 0.75 g 1.50 g ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. T able 6-2 HP P avilion zv5000 Series Notebook (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–5 T able 6-3 HP Compaq Business Notebook nx9100 Series Dimensions Height Width Depth 5.06 cm 36.20 cm 28.16 cm 1.99 in 14.25 in 11.09 in W eight With 12-cell batter y pack and MultiBa y weight sa v er With 12-cell batter y pack and diskette driv e With 12-cell batter y pack and garage (w/o cage) With 12-cell batter y pack and garage (with cage) With 8-cell batter y pack and MultiBa y weight sa v er 3.646 kg 3.777 kg 3.726 kg 3.746 kg 3.531 kg 8.040 lb 8.328 lb 8.216 lb 8.260 lb 7.786 lb Stand-alone power requirements Nominal operating v oltage Maximum operating po wer P eak operating pow er 14.4 V dc 60 W 65 W T emperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.6° F) maximum wet bulb temperature
6–6 Maintenance and Serv ice Gui de Spe cificat ion s Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating v oltage Operating current 0.75 g 1.50 g ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. T able 6-3 HP Compaq Business Notebook nx9100 Series (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–7 T able 6-4 Compaq Presario R3000 Notebook Dimensions Height Width Depth 5.06 cm 36.20 cm 28.40 cm 1.99 in 14.25 in 11.18 in W eight With 12-cell batter y pack and MultiBa y weight sa v er With 12-cell batter y pack and diskette driv e With 12-cell batter y pack and garage (w/o cage) With 12-cell batter y pack and garage (with cage) With 8-cell batter y pack and MultiBa y weight sa v er 3.669 kg 3.80 kg 3.749 kg 3.769 kg 3.555 kg 8.090 lb 8.379 lb 8.267 lb 8.311 lb 7.837 lb Stand-alone power requirements Nominal operating v oltage Maximum operating po wer P eak operating pow er 14.4 V dc 60 W 65 W T emperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.6° F) maximum wet bulb temperature
6–8 Maintenance and Serv ice Gui de Spe cificat ion s Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating v oltage Operating current 0.75 g 1.50 g ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. T able 6-4 Compaq Presario R3000 Notebook (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–9 Ta b l e 6 - 5 14.1" XGA, TFT Displa y Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.204 × 0.204 mm 1400 × 1050 RGB stripe Backlight CCFT Character display 80 × 25 T otal power consumption 4 W Viewing angle ±40° horizontal, 20/-40° v er tical typical
6–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 6 15.0" XGA (1024x768), TFT Displa y Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.204 × 0.204 mm 1024 × 768 RGB stripe Backlight CCFT Character display 80 × 25 T otal power consumption 4 W Viewing angle ±40° horizontal, 20/-40° v er tical typical
Spe cificat ion s Maintenance and Serv ice Gui de 6–11 Ta b l e 6 - 7 15.4" WXGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.259 × 0.259 mm 1280 × 800 RGB v er tical str ipe Backlight Edge lit Character display 80 × 25 T otal power consumption 4 W Viewing angle ±65° horizontal, ±50° v er tical typical
6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 15.4" WXGA WV A (1280x800), TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.204 × 0.204 mm 1280 × 800 RGB stripe Backlight CCFT Character display 80 × 25 T otal power consumption 4 W Viewing angle ±65° horizontal, ±50° v er tical typical
Spe cificat ion s Maintenance and Serv ice Gui de 6–13 Ta b l e 6 - 9 15.4" WXGA WV A BrightView (1280x800) Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.204 × 0.204 mm 1280 × 800 RGB stripe Backlight CCFT Character display 80 × 25 T otal power consumption 4 W Viewing angle ±40° horizontal, 20/-40° v er tical typical
6–14 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-10 15.4" WSXGA WV A (1680x1050) Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.204 × 0.204 mm 1680 × 1050 RGB stripe Backlight CCFT Character display 80 × 25 T otal power consumption 4 W Viewing angle ±40° horizontal, 20/-40° v er tical typical
Spe cificat ion s Maintenance and Serv ice Gui de 6–15 T able 6-11 15.4" WUXGA WV A (1920x1200) Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.279 × 0.279 mm 1920 × 1200 RGB stripe Backlight CCFT Character display 80 × 25 T otal power consumption 4 W Viewing angle ±40° horizontal, 20/-40° v er tical typical
6–16 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 Har d Drive 80-GB 80-GB 60-GB User capacity per drive * 80 GB 80 GB 60GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 AT A - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec ATA s e c u r i t y 100 MB/sec ATA s e c u r i t y 100 MB/sec ATA s e c u r i t y Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms Logical bloc ks † 117,210,240 Disk rotational speed 5400 r pm 4200 r pm 5400 r pm Operating temperature 5°C to 55°C (41°F to 131°F) 5°C to 55°C (41°F to 131°F) 5°C to 55°C (41°C to 131°F) *1 GB = one billion b ytes when ref e rring to hard drive storage capacity . Actual f or matted capacity is less . † Actual drive specifications ma y differ slightly .
Spe cificat ion s Maintenance and Serv ice Gui de 6–17 60-GB 40-GB 30-GB User capacity per drive * 60 GB 40 GB 30 GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 AT A - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec ATA s e c u r i t y 100 MB/sec ATA s e c u r i t y 100 MB/sec ATA s e c u r i t y Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms 2.5 ms 12 ms 23 ms Logical bloc ks † 117,210,240 78,140,160 58,605,120 Disk rotational speed 4200 r pm 4200 r pm 4200 r pm Operating temperature 5°C to 55°C (41°F to 131°F) 5°C to 55°C (41°F to 131°F) 5°C to 55°C (41°C to 131°F) *1 GB = one billion b ytes when ref e rring to hard drive storage capacity . Actual f or matted capacity is less . † Actual drive specifications ma y differ slightly . T able 6-12 Har d Drive (Continued)
6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-13 External A C Adapter W eight 0.29 kg 0.65 lb P ower supply Operating v oltage Operating current Operating frequency range Maximum transient 90 to 264 V AC RMS 1.6 A RMS 47 to 63 Hz A C 4/50 kV T able 6-14 8-cell Li-Ion Battery P ack Dimensions Height Width Depth We i g h t 1.90 cm 7.60 cm 14.70 cm 0.43 kg 0.75 in 3.00 in 5.80 in 0.94 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 14.4 V 4.4 Ah 65 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
Spe cificat ion s Maintenance and Serv ice Gui de 6–19 T able 6-15 Optional MultiBa y 8-cell Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 1.30 cm 13.20 cm 13.90 cm 0.39 kg 0.50 in 5.20 in 5.45 in 0.86 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 14.8 V 6.6 Ah 96 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
6–20 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-16 12-cell Li-Ion Battery Pa ck Dimensions Height Width Depth We i g h t 2.01 cm 11.45 cm 21.24 cm 0.64 kg 0.75 in 4.50 in 6.00 in 1.40 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 14.8 V 4.4 Ah 65 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F T able 6-17 High Capacity 12-cell Li-Ion Battery P ac k Dimensions Height Width Depth We i g h t 2.01 cm 11.45 cm 21.24 cm 0.64 kg 0.75 in 4.50 in 6.00 in 1.40 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 14.8 V 6.6 Ah 98 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F to 113°F 32°F to 140°F
Spe cificat ion s Maintenance and Serv ice Gui de 6–21 T able 6-18 24X Max D VD R W/R and CD-R W Combo Drive Applicable disc D VD-5, D VD-9, D VD-10 CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in T rack pitc h 0.74 µm Access time Random Full strok e < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB/s Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3,600 KB/s (150 KB/s at 1X CD rate ) 1,500 KB/s (150 KB/s at 1X CD rate ) 3,600 KB/s (150 KB/s at 1X CD rate ) 10,800 KB/s (1,352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds
6–2 2 Maintenance and Serv ice Guide Spe cificat ion s T able 6-19 24X Max D VD/CD-R W Combo Drive Applicable disc D VD-5, D VD-9, D VD-10 CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in T rack pitc h 0.74 µm Access time Random Full strok e < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB/s Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate ) 1500 KB/s (150 KB/s at 1X CD rate ) 3600 KB/s (150 KB/s at 1X CD rate ) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 15 seconds Stop time < 6 seconds
Spe cificat ion s Maintenance and Serv ice Gui de 6–2 3 T able 6-20 8X Max D VD-ROM Drive Applicable disc D VD-5, D VD-9, D VD-10 CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in T rack pitc h 0.74 µm Access time Random D VD media Full strok e D VD media Random CD media Full strok e CD media < 150 ms < 225 ms < 110 ms < 200 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 512 KB/s Data transfer rate Max 24X CD Max 8X D VD Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate ) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Star tup time < 10 seconds Stop time < 3 seconds
6–2 4 Maintenance and Serv ice Guide Spe cificat ion s T able 6-21 24X Max CD-R OM Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in Tr a c k p i t c h 1.6 µm Access time Random Full stroke < 150 ms < 300 ms A udio output level Line-out, 0.7 Vrms Cache b uffer 128 KB/s Data transfer rate Sustained (16X) Va r i a b l e Multiword DMA mode 2 2400 KB/s 1500 to 3600 KB/s (10X to 24X) 16.6 MB/s Star tup time < 8 seconds Stop time < 4 seconds
Spe cificat ion s Maintenance and Serv ice Gui de 6–2 5 T able 6-22 System DMA Har dware DMA System Function DMA0 A vailab le f or audio DMA1* Enter tainment audio (def ault; altern ate = DMA0, DMA3, none) DMA2* Disk ette drive DMA3 ECP parallel por t LPT1 (def ault; altern ate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
6–2 6 Maintenance and Serv ice Guide Spe cificat ion s T able 6-23 System Interrupts Har dware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (def ault)* IRQ6 Diskette driv e IRQ7 Pa r a l l e l p o r t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or e xternal mouse IRQ13 Coprocessor (not a vailab le to any peripheral) IRQ14 IDE interf ace (hard drive and optical drive) IRQ15 System use ✎ PC Cards may assert IR Q3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the se rial port may assert IRQ3 or IRQ4. *Def ault configuration; audio possib le configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Spe cificat ion s Maintenance and Serv ice Gui de 6–2 7 T able 6-24 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000—00F DMA controller no . 1 010—01F Unused 020—021 Interrupt controller no. 1 022—024 Opti chipset configuration registers 025—03F Unused 02E—02F 87334 “Super I/O” configur ation f or CPU 040—05F Counter/timer registers 044—05F Unused 060 K eyboard controller 061 Po r t B 062—063 Unused 064 K eyboard controller 065—06F Unused 070—071 NMI enable/real time cloc k (R TC) 072—07F Unused 080—08F DMA page registers 090—091 Unused 092 Po r t A 093—09F Unused 0A0—0A1 Interr upt controller no . 2
6–2 8 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2—0BF Unused 0C0—0DF DMA controller no. 2 0E0—0EF Unused 0F0—0F1 Coprocessor busy clear/reset 0F2—0FF Unused 100—16F Unused 170—177 Secondar y fix ed disk controller 178—1EF Unused 1F0—1F7 Primar y fixed disk controller 1F8—200 Unused 201 Jo ystic k (decoded in ESS1688) 202—21F Unused 220—22F Enter tainment audio 230—26D Un used 26E—26 Unused 278—27F Unused 280—2AB Unused 2A0—2A7 Unused 2A8—2E7 Unused 2E8—2EF Reser v ed serial por t T able 6-24 System I/O Addresses (Continued)
Spe cificat ion s Maintenance and Serv ice Gui de 6–2 9 I/O Address (he x) System Function (shipping configuration) 2F0—2F7 Unused 2F8—2FF Infrared port 300—31F Unused 320—36F Unused 370—377 Secondar y diskette driv e controller 378—37F P arallel por t (LPT1/default) 380—387 Unused 388—38B FM synthesizer—OPL3 38C—3AF Unused 3B0—3BB VG A 3BC—3BF Reserved (parallel por t/no EPP suppor t) 3C0—3DF VG A 3E0—3E1 PC Card controller in CPU 3E2—3E3 Unused 3E8—3EF Internal modem 3F0—3F7 “A” diskette controller 3F8—3FF Serial por t (COM1/default) CF8—CFB PCI configuration inde x register (PCIDIV O-1) CFC—CFF PCI configuration data register (PCIDIV O-1) T able 6-24 System I/O Addresses (Continued)
Maintenance and Serv ice Gui de A–1 A Conn ec tor P in Assi gnm ents Ta b l e A - 1 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e 7 Unused 4 Unused 8 Unused
A–2 Maintenance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e A - 2 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused
Connec tor P in Assignments Maintenance and Serv ice Gui de A–3 Ta b l e A - 3 IEEE 1394 Pin Signal Pin Signal 1 S-GND 5 TP A- 2 GND 6 TPB- 3 TPB 7 VP 4 TP A
A–4 Maintenance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e A - 4 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data – 4 Ground Ta b l e A - 5 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color)
Connec tor P in Assignments Maintenance and Serv ice Gui de A–5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog
A–6 Maintenance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Ground 3 Right audio signal 2 Left audio signal Ta b l e A - 8 A u dio-In (Micr ophone) Pin Signal Pin Signal 1 A udio in 2 Ground
Connec tor P in Assignments Maintenance and Serv ice Gui de A–7 Ta b l e A - 9 P arallel Pin Signal Pin Signal 1 Strobe 14 A uto linef eed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 5VS 9 Data bit 7 22 PTF 10 Ac knowledge 23 EXTFDD_VCC ( 5V) 11 Busy 24 Ground 12 P aper end 25 Ground 13 Select
Maintenance and Serv ice Gui de B–1 B P o w er C ord Set Requiremen ts The wide range input feature of the notebook permits it to operate from an y line voltage from 100 to 120 or 220 to 240 V AC . The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Po wer cord sets for use in other countries must meet the requirements of the country where the notebook is used. Gen eral R equiremen ts The requirements listed belo w are applicable to all countries: ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible for e v aluation in the country where the po wer cord set will be used. ■ The po wer cord sets must ha ve a minimum current capacity of 10 amps and a nominal v oltage rating of 125 or 250 V A C, as required by each country’ s power system. ■ The appliance coupler must meet the mechanical conf iguration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the ap pliance inlet on the back of the notebook.
B–2 Maintenance and Se rvice Gui de P ow er Cord Set R equirements Coun tr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number Au s t ra l i a EANSW 1 Au s t r i a OV E 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n METI 3 The Netherlands KEMA 1 Norwa y NEMK O 1 Sweden SEMK O 1 Switzerland SEV 1
P ow er Cord Set R equir ements Maintenance and Serv ice Gui de B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm ² conductor size . P ow er cord set fittings (appliance coupler and wall plug) must bear the cer tification mark of t he agency responsible f or ev aluation in the countr y where it will be used. 2. The fle xible cord m ust be T ype SPT -3 or equivalent, No . 18 A WG, 3-conductor . The wall plug mu st be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6- 15P (15 A, 250 V) configuration. 3. The appliance coupler , fle xible cord, an d w all plug must bear a “T” mar k and registration nu mber in accordance with the Japanese Dentori La w . The fle xib le cord must be T ype VCT or VCTF , 3-conductor , 1.00 mm² conductor size . The wall plug m ust be a two-po le grounding type with a J apanese Industrial Standard C8303 (7 A, 125 V) configuration. 3-Conductor P ower Cor d Set Requirements (Continued) Country Accredited Agency Applicable Note Number
Maintenance and Serv ice Gui de C–1 C Sc r e w Li sting This appendix provides specif ication and reference information for the scre ws used in the notebook. All scre ws listed in this appendix are a v ailable in the Miscellaneous Scre w Kit: ■ Spare part number 350222-001 for use with HP Pa vilion zx5000 Series and zv50xx notebook models, HP Compaq Business Notebook nx9110 model, and Compaq Presario R3001, R3002, and R3010 notebook models. ■ Spare part number 360703-001 for use with HP Pa vilion zv51xx notebook models, HP Compaq Business Notebook nx9105 model, and Compaq Presario R3004 and R31xx notebook models.
C–2 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips M2.5×6.0 Screw Color Qty . Length Thread Head Width Black 46 6.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the har d drive co v er to the hard drive (documented in Section 5.3 ) 2 One scre w that secures the memor y module compar tment cov er to the notebook (documented in Section 5.5 ) 3 T wo screws that secure the co mbination driv e to the notebook (documented in Section 5.6 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–3 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: P avilion notebook models onl y 6 screws that secure the heat sink co v er to the notebook (documented in Section 5.7 ) mm
C–4 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: HP Compaq Business Notebook nx9 100 Series and Compaq Presario R3000 Series models only 6 screws that secure the heat sink co v er to the notebook (documented in Section 5.7 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–5 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the disp la y assembly to the notebook (documented in Section 5.14 ) mm
C–6 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: HP P avilion notebook models onl y 4 screws that secure the disp la y assembly to the notebook (documented in Section 5.14 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–7 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: HP Compaq Business Notebook nx9 100 Series and Compaq Presario R3000 Series models only 1 screw that secures the disp la y assembly to the notebook (documented in Section 5.14 ) mm
C–8 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: P avilion notebook models onl y 3 screws that secure the bas e enclosure to the notebook (documented in Section 5.15 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–9 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: HP Compaq Business Notebook nx9 100 Series and Compaq Presario R3000 Series models only 4 screws that secure the bas e enclosure to the notebook (documented in Section 5.15 ) mm
C–10 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: HP P avilion zx5000 Series and zv50xx notebook models onl y 2 screws that secure the system board to the top co ver (documented in Section 5.19 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–11 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: HP P avilion zv51xx notebook, Compaq Presario R3004 and R31xx notebook, and HP Business No tebook nx9105 models only One screw that secures the sys tem board to the top cov er (documented in Section 5.19 ) mm
C–12 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: Compaq Presario R3001, R3002, and R3010 notebook, and HP Business Notebook nx9110 models only One screw that secures the sys tem board to the top cov er (documented in Section 5.19 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–13 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: P avilion notebook models onl y 2 screws that secure the system board to the top co ver (documented in Section 5.19 ) mm
C–14 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: P avilion nx9000 and nx9110 and Presario notebook models onl y 3 screws that secure the system board to the top co ver (documented in Section 5.19 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–15 Phillips P M2 .5×6 . 0 Sc r e w L ocations Ta b l e C - 1 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 46 6.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the processor br ack et to the fan assemb ly (documented in Section 5.20 ) mm
C–16 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M 2 . 5×4. 0 Sc r e w L ocations Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive co v er to the hard drive (documented in Section 5.3 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–17 Phillips P M 2 . 0×3 .0 Sc re w Locati ons Ta b l e C - 3 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 6 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the disk ette dr iv e or HP USB Digital Ba y drive to the optical drive (documented in Section 5.6) mm
C–18 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M 2 . 0×3 .0 Sc re w Locati ons Ta b l e C - 3 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 6 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the mode m board to the system board (documented in Section 5.11 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–19 Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: P avilion notebook models onl y 4 screws that secure the heat sink co v er to the notebook (documented in Section 5.7 ) mm
C–20 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: HP Compaq Business Notebook nx9100 Series and Compaq Presario R300 0 Series models only 5 screws that secure the heat sink co v er to the notebook (documented in Section 5.7 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–21 Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: 3 screws that secure the strip co v er to the notebook (documented in Section 5.9 ) mm
C–2 2 Maintenance and Serv ice Guide Scr e w Listing Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: P avilion notebook models onl y 10 screws that secure the ba se enclosure to the notebook (documented in Section 5.15 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–2 3 Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: HP Compaq Business Notebook nx9 100 Series and Compaq Presario R3000 Series models only 9 screws that secure the bas e enclosure to the notebook (documented in Section 5.15 ) mm
C–2 4 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: P avilion notebook models onl y 2 screws that secure the system board to the top co ver (documented in Section 5.19 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–2 5 Phillips P M2 .5×13 .0 S cr e w Locati ons Ta b l e C - 4 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 34 13.0 mm 2.5 mm 4.0 mm Where used: HP Compaq nx9000 and nx9110 a nd Presario notebook models onl y 1 screw that secures the syst em board to the top cov er (documented in Section 5.19 ) mm
C–2 6 Maint enance and Servi ce Guide Scr e w Listing Phillips P M 2 . 5×11. 0 Spr ing-Loaded Shoulder Sc r ew L ocations Ta b l e C - 5 Phillips PM2.5×11.0 Spring-Loaded Shoulder Screw Color Qty . Length Thread Head Width Black 4 11.0 mm 2.5 mm 7.0 mm Where used: 4 screws that secure the heat sink to the notebook (documented in Section 5.7 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–2 7 Phillips P M2 .5×3 .0 S cr ew L ocations Ta b l e C - 6 Phillips PM2.5×3.0 Screw Color Qty . Length Thread Head Width Black 5 3.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the ke yboard to the notebook (documented in Section 5.10 ) mm
C–2 8 Maintenance and Serv ice Guide Scr e w Listing Phillips P M2 .5×3 .0 S cr ew L ocations Ta b l e C - 6 Phillips PM2.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 3.0 mm 2.5 mm 4.0 mm Where used: HP Compaq Business Notebook nx9110 model and Compaq Presario R3001, R300 2, and R3010 notebook models 1 screw that secures the displa y cable ground loop to the notebook (documented in Section 5.14 ) mm
Maintenance and Serv ice Gui de C–2 9 Phillips P M2 .5×5 .0 S cr e w Lo cations Ta b l e C - 7 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 2 5.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the LE D board to the top cov er (documented in Section 5.17 ) mm
Maintenance and Serv ice Guide C–30 Phillips P M2 .5×5 .0 S cr e w Lo cations Ta b l e C - 7 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 4 5.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the T ouc hP ad board to the top cov er (documented in Section 5.18 ) mm
Maintenance and Serv ice Gui de C–31 Phillips P M2 .5×5 .0 S cr e w Lo cations Ta b l e C - 7 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 4 5.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the T ouchP ad brack et to the top cov er (documented in Section 5.18 ) mm
C–3 2 Maintenance and Serv ice Guide Scr e w Listing Phillips P M2 .5×5 .0 S cr e w Lo cations Ta b l e C - 7 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 1 5.0 mm 2.5 mm 4.0 mm Where used: 1 screw that secures the system board to the f an assembly (documented in Section 5.20 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–3 3 Phillips P M2 .5×5 .0 S cr e w Lo cations Ta b l e C - 7 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 2 5.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the aud io board to the chassis (documented in Section 5.21 ) mm
C–34 Maintenance and Serv ice Guide Scr e w Listing Phillips P M 1. 5×10.0 Shoulder Sc re w Locations Ta b l e C - 8 Phillips PM1.5×10.0 Shoulder Screw Color Qty . Length Thread Head Width Black 2 10.0 mm 1.5 mm 3.0 mm Where used: P avilion notebook models onl y 2 screws that secure the system board to the top co ver (documented in Section 5.19 ) mm
S crew Li st i n g Maintenance and Serv ice Gui de C–3 5 M5 .0×9 . 0 Standoff L ocations Ta b l e C - 9 M5.0×9.0 Standoff Color Qty . Length Thread Head Width Silv er 4 9.0 mm 5.0 mm 5.0 mm Where used: P avilion notebook models onl y 4 standoffs that secure the f an assemb ly to the system board (documented in Section 5.20 ) mm
Maintenance and Serv ice Gui de Inde x–1 In de x 1394 bezel illustrated 3–15, 3–17 spare part number 3–8, 3–18 1394 connector location 1–9, 1–13 pin assignments A–3 5-in-1 Memory Reader 1–17, 1–23 A AC adapter spare part number 3–32 specifications 6–18 AC power connector, location 1–15 arrow keys, location 1–19 audio board spare part number 3–4 audio troubleshooting 2–26 audio-in (microphone) jack location 1–9, 1–13 pin assignments A–6 audio-out (headphone) jack location 1–9, 1–13 pin assignments A–6 B base enclosure removal 5–47 spare part number 3–12, 3–14 , 5–47 battery bay, location 1–27 battery cover illustrated 3–15, 3–17, 3–29 spare part number 3–8 , 3–18 , 3–29 battery LED, location 1–7, 1–11 battery pack illustrated 3–27 removal 5–6 spare part number 3–12, 3–14 , 3–28 , 5–5 specifications 6–18, 6–19, 6–20 battery pack cover, removal 5–7 battery release latch, location 1–27
Inde x–2 Maintenance and Serv ice Guide Inde x bezel, 1394 illustrated 3–15, 3–17 spare part number 3–8, 3–18 bezel, front illustrated 3–5, 3–7, 3–19, 3–21 , 3–23 spare part number 3–6, 3–20 bottom components 1–26 C cable kit, spare part number 3–14 , 3–28 cable, entertainment, spare part number 3–33 cable, Y, spare part number 3–33 cables, service considerations 4–2 caps lock key, location 1–19 caps lock LED, location 1–21 , 1–25 carrying case, spare part numbers 3–33 CD-ROM drive illustrated 3–5, 3–7, 3–30 removal 5–16 spare part number 3–6, 3–8 , 3–26 , 3–31 , 5–16 specifications 6–24 components bottom 1–26 front 1–6, 1–10 keyboard 1–18 left-side 1–14 rear 1–14 right-side 1–6, 1–10, 1–16 top 1–20 Computer Setup Advanced Menu 2–6 File Menu 2–4 overview 2–2 Security Menu 2–5 configuration information 2–8 connector pin assignments 1394 A–3 audio-in (microphone) A–6 audio-out (headphone) A–6 external monitor A–5 parallel A–7 RJ-11 (modem) A–2 RJ-45 (network) A–1 S-Video A–4 USB A–4 connectors, service considerations 4–2 cover, top, spare part number 3–4 D design overview 1–28 diagnostics configuration information 2–8 test information 2–9 Diagnostics for Windows 2–2 , 2–8 disassembly sequence chart 5–3
Inde x Maintenance and Serv ice Gui de Inde x–3 diskette drive illustrated 3–3, 3–5, 3–7 , 3–11 , 3–13 , 3–30 location 1–17 OS loading problems 2–24 removal 5–16 spare part number 3–4, 3–26 , 3–30 display assembly illustrated 3–3, 3–5, 3–7 , 3–11 , 3–13 removal 5–39 spare part number 3–4, 3–16 , 5–39 specifications 6–9, 6–10, 6–11 , 6–12 , 6–13 , 6–14 , 6–15 display inverter, spare part number 3–4, 3–16 display lid switch, location 1–23 , 1–25 display release latch, location 1–7 , 1–11 DMA specifications 6–25 drives, preventing damage 4–3 DVD R/RW and CD-RW Combo Drive illustrated 3–5, 3–7 removal 5–16 spare part number 3–6, 3–8 , 3–26 , 3–31 , 5–16 specifications 6–21 DVD/CD-RW Combo Drive illustrated 3–5, 3–7 removal 5–16 spare part number 3–6 , 3–8 , 3–26 , 3–31 specifications 6–22 DVD-ROM drive illustrated 3–5, 3–7 removal 5–16 spare part number 3–6 , 3–8 , 3–26 , 3–31 , 5–16 specifications 6–23 E electrostatic discharge 4–4, 4–9 entertainment cable, spare part number 3–33 expansion port, location 1–9, 1–14 external components 1–6 external monitor port location 1–15 pin assignments A–5 F fan assembly illustrated 3–5, 3–7 removal 5–76 spare part number 3–6 , 3–22 , 5–76 fan vent, location 1–27 features 1–3
Inde x–4 Maintenance and Serv ice Guide Inde x feet, location 5–10 Fn key, location 1–19 front bezel illustrated 3–5, 3–7, 3–19, 3–21 , 3–23 spare part number 3–6, 3–20 front components 1–6, 1–10 G grounding equipment and methods 4–7 H hard drive illustrated 3–11, 3–13 , 3–30 OS loading problems 2–21 removal 5–8 spare part number 3–10, 3–26 , 3–30 , 5–7 specifications 6–16 hard drive activity LED, location 1–7, 1–11 hard drive bay, location 1–27 hard drive cover illustrated 3–11, 3–13 , 3–15 , 3–17 removal 5–8 spare part number 3–18 headphone jack location 1–9, 1–13 pin assignments A–6 heat sink illustrated 3–9 removal 5–21 spare part number 3–10, 3–26 , 5–21 heat sink cover illustrated 3–15, 3–17, 3–29 spare part number 3–8 , 3–18 , 3–29 HP USB Digital Drive location 1–17 removal 5–16 spare part number 3–31 I I/O address specifications 6–27 IDE LED, location 1–7, 1–11 illustrated parts catalog 3–1 infrared lens illustrated 3–29 spare part number 3–29 infrared port, location 1–9, 1–13 internal keypad, location 1–19 Internet button, location 1–21 interrupt specifications 6–26 K keyboard illustrated 3–5, 3–7 removal 5–32 spare part number 3–6 , 3–18 , 5–32 troubleshooting 2–29 keyboard components 1–18
Inde x Maintenance and Serv ice Gui de Inde x–5 L label kits, spare part number 3–32 LED board removal 5–53 spare part number 3–4, 5–53 LED locations 1–17, 1–23 left-side components 1–14 M mass storage device illustrated 3–11, 3–13 , 3–30 removal 5–7 spare part number 3–10, 3–26 , 3–30 , 5–7 specifications 6–16 troubleshooting 2–21 Media button, location 1–21 memory module removal 5–11 spare part number 3–12, 3–26 , 5–11 , 5–37 memory module compartment cover illustrated 3–15, 3–17 , 3–29 spare part number 3–8, 3–18 , 3–29 memory module compartment, location 1–27 microphone jack location 1–9, 1–13 pin assignements A–6 Mini PCI communications card illustrated 3–19, 3–21, 3–23 removal 5–35 spare part number 3–12, 3–20 , 5–35 Miscellaneous Plastics Kit components 3–29 illustrated 3–29 spare part number 3–18, 3–29 modem board illustrated 3–9 , 3–19 , 3–21 , 3–23 removal 5–34 spare part number 3–10, 3–20 , 5–34 modem jack location 1–15 pin assignments A–2 modem, troubleshooting 2–31 monitor port location 1–15 pin assignments A–5 mute button, location 1–7 , 1–11 N network jack location 1–14 pin assignments A–1 network, troubleshooting 2–31 nonfunctioning device, troubleshooting 2–19, 2–28
Inde x–6 Maintenance and Serv ice Guide Inde x notebook feet illustrated 3–29 replacement 5–10 spare part number 3–29, 5–10 notebook specifications 6–1, 6–3 , 6–5 , 6–7 num lock key, location 1–19 num lock LED, location 1–21 , 1–25 O optical drive illustrated 3–5, 3–7, 3–11, 3–13 removal 5–16 spare part number 3–6, 3–8 , 3–26 , 5–16 specifications 6–21, 6–22, 6–23 , 6–24 optical drive activity LED, location 1–7, 1–11 optical drive bay, location 1–17 OS loading, troubleshooting 2–20 P packing precautions 4–5 parallel connector location 1–15 pin assignments A–7 PC Card assembly, spare part number 3–10 PC Card eject buttons, location 1–17 PC Card slot space saver illustrated 3–29 spare part number 3–8 , 3–18 , 3–29 PC Card slots, location 1–17 Picture button, location 1–21 plastic parts, service considerations 4–2 pointing device, troubleshooting 2–30 port replicator spare part number 3–33 troubleshooting 2–19 power button, location 1–21, 1–25 power cord set regulatory notices B–1 spare part numbers 3–32 power management features 1–5 power, troubleshooting 2–13 power/standby LED, location 1–7 , 1–11 processor removal 5–27 spare part number 3–12, 3–24 , 5–27 processor support bracket removal 5–27 spare part number 3–12, 5–27
Inde x Maintenance and Serv ice Gui de Inde x–7 R rear components 1–14 regulatory notices, power cord set B–1 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1 procedures 5–1 right-side components 1–6, 1–10 , 1–16 RJ-11 (modem) jack location 1–15 pin assignments A–2 RJ-45 (network) jack location 1–9, 1–14 pin assignments A–1 S screw kit, spare part number 3–33 security cable slot, location 1–15 security card, spare part number 3–33 serial number 5–2 serial number location 3–2, 5–2 service considerations 4–2 slot location 1–17 spare part numbers 1394 bezel 3–8 AC adapter 3–32 base enclosure 3–14, 5–47 battery cover 3–8 battery pack 3–14, 3–28, 5–5 cable kit 3–14 , 3–28 carrying case 3–33 CD-ROM drive 3–6, 3–8, 3–26 diskette drive 3–4, 3–26, 3–30 display assembly 3–4, 3–16 , 5–39 display inverter 3–4, 3–16 DVD R/RW and CD-RW Combo Drive 3–6, 3–8, 3–26 DVD/CD-RW Combo Drive 3–6, 3–8 , 3–26 DVD-ROM drive 3–6 , 3–8 , 3–26 entertainment cable 3–33 fan assembly 3–6, 3–22, 5–76 front bezel 3–6, 3–20 hard drive 3–10, 3–26, 3–30 , 5–7 heat sink 3–10, 3–26, 5–21 heat sink cover 3–8 keyboard 3–6, 3–18, 5–32 label kit 3–32 LED board 3–4, 5–53 memory module 3–26, 5–11 , 5–37 memory module compartment cover 3–8 Mini PCI communications card 3–20, 5–35
Inde x–8 Maintenance and Serv ice Guide Inde x modem board 3–10, 3–20, 5–34 notebook feet 5–10 optical drives 5–16 PC Card assembly 3–10 PC Card slot space cover 3–8 plastics kit 3–18, 3–29 port replicator 3–33 processor 3–24, 5–27 processor support bracket 5–27 screw kit 3–33 security card 3–33 speaker assembly 3–8, 3–20 , 5–50 strip cover 3–4, 3–18 system board 3–10, 5–64 thermal module 3–14 , 3–28 top cover 3–4 TouchPad board 3–4, 5–57 upper logic audio board 3–4 , 5–79 USB Digital Drive 3–31 USB mouse 3–33 wireless antennae cables 3–4 , 3–16 Y cable 3–33 speaker assembly illustrated 3–19, 3–21 , 3–23 removal 5–50 spare part number 3–8, 3–20 , 5–50 specifications battery pack 6–18, 6–19, 6–20 CD-ROM drive 6–24 display 6–9, 6–10, 6–11, 6–12 , 6–13 , 6–14 , 6–15 DMA 6–25 DVD R/RW and CD-RW Combo Drive 6–21 DVD/CD-RW Combo Drive 6–22 DVD-ROM drive 6–23 hard drive 6–16 I/O addresses 6–27 interrupts 6–26 notebook 6–1, 6–3, 6–5, 6–7 static shielding materials 4–9 stereo speakers, location 1–7, 1–11 strip cover illustrated 3–5, 3–7 , 3–11, 3–13 , 3–15 , 3–17 , 3–29 removal 5–30 spare part number 3–4 , 3–18 , 3–29 , 5–30 S-Video connector location 1–9, 1–14 pin assignments A–4 system board illustrated 3–9, 3–25 removal 5–64 spare part number 3–10, 5–64
Inde x Maintenance and Serv ice Gui de Inde x–9 T telephone jack location 1–15 pin assignments A–2 thermal grease, replacement 5–26 thermal module, spare part number 3–14, 3–28 tools required 4–1 top components 1–20 top cover, spare part number 3–4 TouchPad board removal 5–57 spare part number 3–4, 5–57 TouchPad buttons, location 1–23 , 1–25 TouchPad LED, location 1–23 , 1–25 TouchPad scroll area, location 1–23 , 1–25 TouchPad, location 1–23, 1–25 transporting precautions 4–5 troubleshooting audio 2–26 Computer Setup 2–3 Diagnostics for Windows 2–8 initial 2–12 keyboard 2–29 modem 2–31 network 2–31 nonfunctioning device 2–19 , 2–28 OS loading 2–20 pointing device 2–30 port replicator 2–19 power 2–13 video 2–17 troubleshooting flowcharts 2–11 U upper logic audio board removal 5–79 spare part number 3–4 , 5–79 USB Digital Drive location 1–17 removal 5–16 spare part number 3–31 USB mouse, spare part number 3–33 USB port location 1–9, 1–13, 1–17 pin assignments A–4 V vent, location 1–13, 1–15 , 1–23 , 1–27 video troubleshooting 2–17 volume buttons, location 1–7, 1–11 W Windows applications key, location 1–19 Windows logo key, location 1–19 wireless antennae cables, spare part number 3–4, 3–16
Inde x–10 Maintenance and Serv ice Gui de Inde x wireless button, location 1–11 , 1–21 wireless LED, location 1–11 workstation precautions 4–6 Y Y cable, spare part number 3–33