HP SERIES 1230 Reference Manual

re fer ence guid e hp f ax 12 30 ser ies
© Copyright Hewlett -P ack ard Co mpan y 200 3 Al l ri gh ts a re res e r ve d. N o p a r t of t h e doc umen t ma y be ph otocop i ed, r epr odu ced , or tr ansl ated to ano ther language without the pr ior wr itten consent of Hew lett-P ac kar d Compan y . This product incorporates Adobe ’s PDF te chnolo gy , wh ich contai ns an implementation of LZW licensed u nder U. S. Pa t e n t 4 , 558 ,3 02. Copyright © 1 999- 2 003 Ap ple Compu ter , Inc. Apple, t he App le l ogo, Mac, M ac lo g o, M a ci nt o sh, a n d M a c OS a re tra demarks of Apple Com puter , Inc., regist ered in the U. S. and other cou ntries. P u blic ati on num ber : Q 16 8 5-9 01 03 F irst edition: Januar y 2 00 3 Pr inted in U .S .A., Ger many , or Sing apore noti ce The inf or mati on co ntai ned in th is doc ument is subj ect to c hange w ithout notice a nd should not be construed as a com mitme nt by th e Hewlett -P ackard Compa ny . Hewle t t- P ac kard a s sum es n o respo nsib ili ty for any erro rs that may appea r in this document , nor does it mak e e xpre ssed or implied w ar ranty of a n y ki n d wi t h r eg a rd t o t h i s material , incl uding, bu t not limi ted t o, the implied warrant ies o f merc ha nta bili ty and fitne ss fo r a particular purpose . The Hew lett- P ackar d Compan y shall not be liable for incidental or conse quen tia l damag es in conn ecti on w ith, or ar ising out of the furn ishing, perf or mance , or us e of t his do c umen t and the program ma terial which it describes. Not e: R egu lato ry inf or mat ion can be foun d in the technical info rmation section of th is guide. I t i s n o t l a w f u l i n m a n y p l a c e s t o m a k e copies of the follow ing items. When in doubt , check w ith a legal repr esentative f irst . • Gov ernmental paper or docum ents : -P a s s p o r t s - Immig ration pape rs - Selecti ve servi ce papers - Ide nti fi cati on ba dges , car d s, or insignias • Gov ernmental stamp s: - P os tage s tamps - F ood s tamps • Checks or draf ts drawn on government al ag encies • P aper curr ency , tra veler’s c hecks , or mo ney orders • Certificate s of deposit •C o p y r i g h t e d w o r k s safe ty i nformat ion Always foll ow b as ic sa fet y p reca ution s when using th is produc t to reduce r isk of inj ury fr om f ire o r electr ic shoc k. WA R N I N G : p o t e n t i a l s h o c k hazard 1 R ead and under s tand a ll instructions in the setup poster . 2 Use only a gr ounded electri cal outlet when connecting the unit to a power source. If y ou do not know w hether the outlet is grounded, check with a qu alified electri cia n. 3 Observe all warnings and instructions marked on the product. 4 Unplug this pro duct fr o m wall outl ets b efore clea ning. 5 Do not install or us e this produc t ne ar wate r or wh en you a re wet. 6 Install the produc t secur el y on a stable surface. 7 Insta ll th e product in a protecte d location wher e no one can step on o r tri p over th e li ne c ord, an d wher e the line cord w ill not be dam aged. 8 If the pr oduct does not oper ate normall y , see th e online T roublesho otin g he lp. 9 No op er ato r -serv i cea ble part s inside. Refer s er vic ing to qualified service personnel. 10 Us e i n a w ell- ve nt ilat ed ar e a . Ado be an d th e Acrobat logo are either register ed tr adem arks or tr adem ark s o f Ado be Systems Incorpo r ated in the United Sta tes and/or other co untr i es . Wa r n i n g ! To pr e vent f ir e or sho ck haz ard, do not e xpose this pr oduct to ra i n o r a ny t yp e of moi stu re .
i contents 1 get star ted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 fr ont pa nel o v ervi e w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 load ori ginals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 r ecommended papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 papers t o avo i d. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 tips f or loading other types of paper in the input tra y . . . . . . . . . . . . . . . . . . . . . 8 set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 r ecommended paper -t ype s ettings for cop y ing . . . . . . . . . . . . . . . . . . . . . . . . . . 9 set the paper si z e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 av o id jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3 use the fax features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 send a f ax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 chec k f or dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 send a basi c fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 send a f ax after tempor ar ily c hanging settings . . . . . . . . . . . . . . . . . . . . . . 12 send a color fa x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 scan a fax into me mory b ef or e sending . . . . . . . . . . . . . . . . . . . . . . . . . .13 br oadcast a fax to mu ltiple rec ipients . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 r ecei v e a f ax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 r ecei v e a f ax automaticall y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 r ecei v e a f ax manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 r ecei v e a f ax when the hp f ax is out of paper . . . . . . . . . . . . . . . . . . . . . . 15 set up speed-di aling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 cr eate indiv idual speed-di al entri es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 cr eate a speed -di al gro up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 add or r emov e r ec ipi ents fr om a grou p . . . . . . . . . . . . . . . . . . . . . . . . . . .17 delete sp eed-dial entr ie s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 send a f ax using a one - touc h speed-dial button . . . . . . . . . . . . . . . . . . . . .17 send a f ax using the speed-dial button . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 sc hedule a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 sc hedule a fax to send late r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 cancel a sc heduled fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 poll for f ax es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 pr int r eports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 gener ate f ax confi rmation and er r or r eports . . . . . . . . . . . . . . . . . . . . . . . . 19 gener ate s y s tem r eports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 set ne w def aults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 contr ol r e solution and contr ast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 change r es olution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 change con tra st . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 set basi c fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 use shortc uts t o access menu s ettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2
hp fax 12 30 ser i es con tents ii set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 set the fa x header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 enter t e xt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 set the r ings to ans w e r setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 set the paper si z e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4 set tone or pulse dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4 adju st the v olume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4 forw ar d fax es to an other number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4 edit or cancel fax f orwar ding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 5 set ad vanced f ax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 5 change the ans w er r ing pattern (distincti v e r inging) . . . . . . . . . . . . . . . . . . 2 6 r edial a bus y number aut omaticall y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 6 r edial an unansw ered number a utomaticall y . . . . . . . . . . . . . . . . . . . . . . . 2 6 set a utomatic r educti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7 set bac k up fax r eceptio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7 r epr int fax es in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7 use e rr or cor r ecti on mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 8 detect f ax es r ecei ved fr om older mac hines (silent dete ct) . . . . . . . . . . . . . . . 2 8 connect and use oth er offi ce equipment w ith y our hp fax . . . . . . . . . . . . . . . . . 2 8 connect and use a phone w i th y our hp fax . . . . . . . . . . . . . . . . . . . . . . . . 29 ans w er fax calls w hen y ou use v o ice mail on the same phone line . . . . . . . . 30 ans w er fax calls w hen y ou use an ans w er ing machine on the s ame line . . . . 30 use o ff-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 fax optio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 4 use the copy feature s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 mak e copi es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 mak e a basic cop y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 change cop y se ttings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 set the nu mber o f copie s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 incr ease copy speed or quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 mak e copi es lighte r or dark er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 r educe or enlar ge a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 enhance te xt sharpnes s and photo colors . . . . . . . . . . . . . . . . . . . . . . . . . 35 set ne w def aults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 perfor m spec ial cop y jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 cop y a photo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6 pr epar e a color t- shirt tr ansfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 cop y options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7 5 maintain y our hp fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9 clean the e xter ior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9 w ork w ith pr int cartr idges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9 pr int a self-test re port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9 handle pri nt car tr idges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 r eplace the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 align cartridge s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 clean the pr int cartri dges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 r estor e factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 setu p menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 6 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 set the language and country/regi on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 connect y our hp f ax to a phone , modem, or ans w er ing machine . . . . . . . . . . . . 43
iii 7 tro ubl eshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 tips to a vo id paper ja ms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 pr int cartridge pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 output pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 9 cop y pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 fax pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3 er r or messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 7 fax log er r or codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 8 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 spec if ic ations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 paper spec i f ications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 marg in spec if ication s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3 cop y spec if ication s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 fax s peci fi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 ph y sical spec i fi catio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 po w er spec i f ication s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 5 en v ir onmental s pec if icati ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 5 additional spec if i cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 5 en v ir onmental pr oduc t ste w ardsh ip pr ogram . . . . . . . . . . . . . . . . . . . . . . . 6 5 r egulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 noti ce to use rs of the U . S . te lephone netwo r k: FCC r equir eme nts . . . . . . . . . 66 doc statemen t / déclar atio n de confor mité (Canada) . . . . . . . . . . . . . . . . . 6 7 noti ce to users of the Canadian teleph one networ k . . . . . . . . . . . . . . . . . . . 6 7 noti ce to all users o f the E ur opean E conomic Ar ea (EEA ) . . . . . . . . . . . . . . . 68 noti ce to users of the Ger man telephone netw ork . . . . . . . . . . . . . . . . . . . . 68 declar ati on of confor mity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 9 9 get hp fax 1230 ser ies suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 get support and other informati on fr om the internet . . . . . . . . . . . . . . . . . . . . .71 hp c ustom er support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 call in the U . S . during w arr anty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 call in the U . S . during w arr anty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 call else w her e in the w or ld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 pr epar e y our hp fax f or shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3 hp fax 12 3 0 seri es w ar r anty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 4 w arr anty servi ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 4 r eturn yo ur hp fax 12 30 se rie s f or servi ce . . . . . . . . . . . . . . . . . . . . . . . . . 7 5 he wle tt -pack a r d limited global war r anty statement . . . . . . . . . . . . . . . . . . . 7 5 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
hp fax 12 30 ser i es con tents iv
1 1 get star ted Thi s HP F ax 12 30 ser i es R ef er ence Guide contains all the in formation y ou need to get started, and desc r ibes ho w to fax , make copies , and maintain your HP Fax 12 30 series (HP F ax) . T o get st art ed, r ev iew this sectio n for informa tion on getting help and use it to familiari z e yours elf w ith the HP F ax fr ont panel . get help Re vie w the ta ble belo w to learn about the help options a vaila ble to y ou . he lp de sc ri p t io n Setup i nf ormati on The Se tup P oster pr o v ides instr ucti ons for setting up and configuri ng your HP F ax. The pr inted Setup poste r is in the box w ith y our HP Fax. Gene r a l pr oduc t inf or mat i on The HP F ax 12 30 ser ie s R ef er en ce Guid e c ontains information on usin g y ou r HP F ax. The R e f er e nce Gu ide a lso co nt ains inf ormat ion on ho w to or der supplie s and acc es sor ies , tec hnical spec if ications , support , and warrant y info rma tion. Help and technical support F or t ec hni ca l s up po rt , se e get h p fax 1230 s eries suppor t on page 71. If y ou ha v e Inter net access , y ou can get mor e inf orm ation f r om the HP w ebsite at: http:/ /www .hp. com/ supp ort Th e w ebsite also pr ov ides an s w ers to f r equen tly-a sk ed ques tions .
hp fax 12 30 ser i es get st arte d 2 front panel ov er vie w Use the fr ont panel buttons to copy and fax documents or photo s, and to change a var iety of copy and fax settings. Re vie w the illu str ati on belo w and identi fy the location of the buttons on the fr ont panel. 2 3 13 10 9 5 7 1 4 11 6 14 15 16 17 18 19 20 8 12 feature purpose 1 One -touc h spee d-dial but tons: Ente r and label speed-dial n umbers f or quic k access . 2 Auto An swer ligh t: If lit , auto matic ans w er ing is on . 3 Auto An swer button: T urn automatic answ er ing f or HP F ax on or off . 4 Speed D ial button: A ccess s peed-dia l number s . 5 Redial/P ause but ton: Dial the last number again, or insert a pause in a n umb er to be dialed . 6 K ey pad : Dial fax num bers or ente r te xt . 7 Star/Sy mbol s ke y : Enter punctuation char acter s or use as direct ed in voi ce mail . 8 P oun d/Space k e y : Enter spaces or u se a s direc ted in v oic e mail. 9 Fax button: Pr e ss to begin the f ax ing pr oces s. 10 Star t, Blac k button: Start a black -and-white f ax or copy . 11 Scan & Fax button: Pr ess to s can originals into memo r y befo r e fax ing. 12 Star t , Co lor button: Start a color fax or cop y . 13 Cop y button: Pre ss to begin the cop y proces s. 14 Resol ution button: Pr ess t o change the r esolu tion for f axe s and copie s. 15 Setup button: Ac cess v ar ious unit s ettings .
fr ont panel ov ervie w 3 16 On button: T urn the HP F ax on and off . 17 Opti ons button: Acces s var i ous fax and cop y options . 18 Left and Ri ght arr o w s: Sc r oll thr ough fax and cop y option settings, o r mo ve fo rwar d and backw ard i n a text entry . 19 Ente r button: Select or sa v e display ed setting . 20 Cancel b utton: Stop j ob or e x it menu . feature purpose
hp fax 12 30 ser i es get st arte d 4
2 5 load or iginals a nd load paper When you load y our or iginal doc ument into the a utomati c doc ument f eeder (ADF ) , y ou can copy it onto a var ie ty of paper types , w ei ghts, si z e s, and tr anspar ency f ilms. It's important to select the right paper , and to make sur e it's loaded corr ectl y . This se ction contai ns th e foll o w ing t opics: • load original s • load pa per • r eco mmen ded pa pe rs • paper s to a void • tips for lo ading ot her t ypes of paper in th e input tra y • set the pa per ty pe • r eco mmen ded pa per -ty pe settin gs fo r cop ying • set the pa per si ze • avoi d j am s load orig inal s L oad your or i ginal in the AD F , whic h is located abo v e the fr ont panel as illustr ated belo w , to copy it or to f ax it . If y ou are w orking w ith ori ginals that are pr i nted on 16 - 2 4 lb. (6 0 -90 gsm) plain paper or on HP Pr emium Inkjet P aper , you can load more than one page at a time into the AD F . If yo u are w or king w ith photos or or iginals of an non -standard si z e (no smaller than 3.2 5 x 3 .2 5 inc hes o r 8 2 x 8 2 millimeters), load them in the ADF one pag e at a time . When w orking w ith f ragile , tor n, or odd-si zed or iginals, w e r ecommend that you us e a transpar ent doc ument slee v e or sheet pr otec tor (a vailable f r om mos t off ic e -pr oduct sto r es) f or the or ig inal. P lace a single slee v e into the ADF w i th the seale d edge fir st and the tr anspar en t side do wn . Note: If y ou ha v e tr ouble w ith or iginals feedi ng incorr ectly , mak e sur e the AD F t ray is sn ap pe d i nto p os itio n. 1 P lace the ori ginal(s) in the ADF w ith the printed side fac ing to w ar d the back and w ith the top of the document pointing do wn . 2 Adju st the doc ument gui des to fit you r d o cum en t.
hp fax 12 30 ser i es load originals and lo ad paper 6 load paper Use the f ollo w ing pr ocedur e to load plain paper into the input tr a y . F or tips on loading special paper s, tr anspar en cy f ilm , and postcards , see tip s fo r loadi ng other ty pes of pape r in the inp ut tr a y on page 8. F o r best r esults , adjus t the paper settings each time y ou c hange paper types or paper si z es. F or more inf ormati on , see s et the p ape r typ e on page 8 and set the paper size on page 10. F ollo w thes e steps to load the input tr a y: 1 Slide the paper- wi dth and -leng th guides t o their outer most pos itions . 2 T ap the st ack on a flat surface to align the edges of the paper , an d then check the paper f or the follo wing: – Mak e sure it is fr ee of rips , dust , w rinkles , and cur led or bent edges . – Mak e sur e all the paper in the stac k is the same siz e and t y pe. 3 With the o utput tr a y r aised , ins ert paper into the input tr a y until it sto ps. The p rint sid e s houl d b e fac i ng do wn , and the letter head or top of page should be fac ing forw ar d . Do not o v erfi ll the input tr ay bec ause this may c ause paper jams. 4 Slide the paper- wi dth and -leng th guide s in until the y stop at the edges of the paper . Make sur e that the paper stac k lies flat in the input tr ay and fits under the tab of the paper -length guide. 5 T o pr ev ent pa pe r f r o m f a ll ing o ff t he tr ay , full y e xtend the output-tra y ext e n de r .
r ecommended papers 7 r ecommended papers F or the best pr int quality , w e r ecommend usin g HP Pre mium Inkjet papers. U sing paper that is too thin , paper that has a slic k te xtur e , or paper that str e tc hes easily can cause paper jams. Using paper that has a heavy te xtur e or does not accept ink can cause pr inted images to smear , bleed, or not be f illed in completely . F or mor e infor mation about HP Pr emium Inkjet papers , c heck our w ebsite at: www .h p . co m Her e is a list of HP papers y ou can use for cop y ing: • HP Bright White Inkjet P aper deliv e rs high-contras t colors and sharp te xt . It is opaque enough for two -sided color usage w ith no sho w- thr ough, w hic h make s it ideal for ne ws letters , reports, and fl ye rs . • HP Photo P aper , Ma tte, HP Photo P ap er , Gl oss y , HP Premium Photo P aper , HP Premium P lus Photo P aper , and HP Pr emium High-Gloss Film ar e high-qualit y , gloss y-finish or matte -finish, photo-based papers . Th ey look and feel lik e photogr aphs and can be m ount ed under glass or in an album. Photo paper s dr y r apidl y and r esist fi ngerpr ints and smudges. • HP Inkjet T - Shirt T ransfer Ir on- Ons can be used to tr ansfe r yo ur designs or photos onto T -shirts, s w eatshirts, and fabri c cr afts. • HP Premium Ink jet T ran spa ren cy F ilm and H P P remium P lus Inkjet T ransparency Film ma kes y our c olo r presenta tions vi v id a nd even more impr essi v e . T his film is eas y to use and handle and drie s quic kly w ithout smud ging . • HP Everyda y Photo P a per , Semi-Gloss or Mat te , is coated o n both si des f or two -sided cop y ing . It is perfect for near -photographi c r eproduc tions and business gr aphics f or r eport cov ers , spec ial pres entations , br ochur es , mailers, and calendars. • HP Premiu m Ink jet P aper is the ultimate co ated paper for high-r esoluti on usage . A smooth , matte f inish mak es it ideal f or yo ur spec i al docu ments . • HP Matte Gre eting Car ds , HP Glo ss y Greet ing C ar ds, HP F elt- T e x tur e d Gr eetin g Ca rd s, and HP L ine n Gre eti ng Car ds al l ow yo u t o ma ke yo u r own gr eeting car ds . HP Mat te Gr eetin g Car ds ar e av ailable in quarter -f old , and HP Gloss y Gr ee ting Ca r ds ar e av aila ble in half-f old. • HP Profess ional Brochure & F ly er paper is mat te -coated or gloss y-coated on both sides f or two-sided use . It is the perfect c ho ice fo r near -photographi c repr oducti ons and business graphi cs for r e port cov ers, spec i al prese ntatio ns, br ochur es , mailers, and calendars . • 16 to 3 6 lb . (60 to 13 5 gsm) copi er paper or letterhead .
hp fax 12 30 ser i es load originals and lo ad paper 8 papers to a v oid W e do not recommend the follo w in g paper s for cop y ing: • Hi ghly te xtur ed stoc k , suc h as lin en. It ma y not pr in t e ven ly , and the ink can bleed into these papers . • Extr emely smooth , shiny , or c oated papers not s peci fi cally desi gned for y our unit. T he y can jam the unit or actually rep e l ink. • Multi-part for ms (suc h as dupli cate and tr iplicate f or ms). The y can w ri nkle or get stuck. Th e in k i s a lso m ore l ikely to sme ar . • An y si z e paper other tha n letter , A4, or legal • P aper heav ier than 36 lb . (13 5 gsm) or lighter than 16 lb . (60 gsm ) • P aper w ith c uto uts or perfor ati ons • Photo paper other than HP Pr emium Photo • E nv elop es • T ranspar enc y film other than HP Pr emium or Pr emium Plus • Hea vyw e i gh t pa pe r • Multiple -par t for ms or label stoc k tips f or loadi ng other types of paper in the input tr a y This sec tion pr o v ides guide lines for loading spec ial types of paper and tr anspar ency f ilm for cop y j obs. F or best re sults, adju st the paper settings each time y ou c hange paper types and paper si z es. F o r mor e infor mation , s ee se t the paper type on page 8 an d set the pape r size on page 10. HP Inkjet T - Shirt T ransfer Ir on- On F latten the tr ansf er sheet com pletel y bef or e usin g it; do not load cur led sheets . T o pr e v ent c ur ling , k eep tr ansf er sheets sealed in the or ig inal pack ag e until y ou ar e r eady to us e them . Manuall y feed one sheet at a time , w ith the unpr int ed side fac ing dow n and the blue str ipe f ac ing up . HP Prem ium or Prem ium Plus Inkjet Transparency F ilm Insert the film so that the w hite tr anspar en cy s tr ip w ith ar r o w s and the H P logo is on top and goes into the tra y fir st . set the paper t y pe If y ou w ant to use a diff er ent type o f paper , such as photo paper , trans parency fi lm, t-shir t tr ansfer paper , or br ochur es , simply load that pape r in the input tr ay . Then c hange the paper -t ype se ttings to ensure the bes t print q uality . HP r ecommends paper-type settings according to the type o f paper y ou’r e using . to set the pa per typ e for current copy job 1 Press Copy until P ape r T ype appears . 2 Pres s until the appropr i ate paper type appears , and then pres s Enter to sel ect i t. 3 Press St art , Blac k or St art , Color .
r ecom mended pape r -t ype settings for copy ing 9 to set the pa per typ e for future copy jobs 1 Press Copy until P ape r T ype appears . 2 Pres s until the appropr i ate paper type appears , and then pres s Enter to sel ect i t. 3 Press Copy again u n til Set New De fault s appears . Pr ess until Ye s appears. 4 Press Enter to sa v e y our s electi on as the new de f ault fo r all futur e cop y job s. r ecommended paper- type settings f or cop y ing Y ou can se lect the paper -t ype setting using the Copy button on the fr on t panel. T o select the best paper - type setting for the paper type y ou w ish to use , r e v ie w the f ollo w ing table . paper typ e paper -ty pe setting Copi er paper or letterhead P lain P aper HP Bri ght White Inkje t P aper P lain P aper HP Pre mium P lu s Pho to P aper , Glo s s y Pr emium Phot o HP Pre mium P lus Pho to P aper , Matte Pr em ium Ph oto HP E ve ryda y Photo P aper , Semi-Gloss E very day Phot o HP E v eryd ay Ph oto P aper , Mat te F inish Pr emiu m Inkjet HP Pre mium Phot o P aper Pr emium Phot o HP Photo P aper Photo P aper Other Photo P aper Photo P aper HP In kjet T - Shirt T ransf er Ir on - On Ir on- On HP Premiu m In kjet P aper Premium Inkje t Other Inkje t P aper Pr emium Inkj et HP Pr ofessi onal Br ochu r e & F ly er P aper (Glo ss y) Br oc hure Gloss y HP Pr ofessi onal Br och ur e & F l y er P aper (Matte) Br oc hur e Matte HP Premium or Pre mium Plus Inkjet T ranspar ency Fi l m T ranspar ency Other T ransparenc y F ilm T ranspar ency
hp fax 12 30 ser i es load originals and lo ad paper 10 set the paper siz e Th e HP F ax can prin t f axe s and mak e copi es onto letter , legal , or A4 paper . to set the pa per size for faxes 1 Press Setu p until 3: Basic Fax Se tup appears, and then pr ess Enter to select it. 2 Af t er 1:Date an d T ime appears , pr ess until 4:P aper Size appears, and then pr e ss Ente r to se lect it . 3 Pres s until the desire d paper siz e appears, and then pr ess Ente r to sel ect i t. to set the pa per size for copies 1 Press Copy until Pa p e r S i z e appears. 2 Pres s until the desire d paper siz e appears, and then pr ess Ente r to sel ect i t. avo id j am s T o avo id jams , r emov e papers f r om the output tr ay fr eq uently . T he allow able output tr ay ca pac it y is determ ined by the type o f paper and the amount of ink y ou ar e using. F or more infor mation abou t output -tray ca pac it y , see inpu t tr a y capacities on page 63. F or help with clear ing a paper jam , see the troubleshooting help on page 4 5.
3 11 use t he fax featur es Using the f r ont panel of y our HP F a x, y ou can: • Send and recei v e blac k - and-white and color fax es . If y ou send a color fax and your HP F ax dete rmines that the r ec ipie nt has a black -and-white fax unit, y o ur HP Fax w ill send the fax in black and white . • Use o ne - tou c h speed-dia l buttons or the Spee d D ial bu tton to send f ax es to fr equent ly-used numbers. • Adju st y our fax settings, such as enabling fax confirmation and setting the number of rings to an s w er . This se ction contai ns th e foll o w ing t opics: • send a fax • receive a fax • set up spee d-dialing • schedu le a f ax • pr int r epo rts • contro l resol ution and cont rast • set ne w def aults • set basic f ax settings • set ad v ance d fax settings • conn ect an d use oth er office equipm ent wi th your hp fax send a fax Usi ng t he HP Fax you ca n : • send a basic f ax • chang e fax set tings before sendi ng a fax •s e n d a c o l o r f a x • s can a f ax int o me mory be f or e send ing • br oadcast a fax to multiple rec i pi ents • send a f ax usin g the numer ic k e y pad to enter th e number , using the one - touch spee d-dial buttons, or using the Sp eed Dial button F o r infor mati on on setting up speed-dial , see set up spee d-dialing on page 15. F o r inf ormati on on u sing speed-di al , see send a fax using a one -touc h spee d-dial butto n on page 17 and s end a fax using th e speed-dial button on page 18.
hp fax 12 30 ser i es use th e fax fe at u res 12 check for dial tone Bef or e using the fax f eatur e s, v er ify that the co nnecti ons ar e co rr ectly established . Note: Mak e sure the vo lume is turned on . If yo u turn off the v olume f or y our HP F ax, y ou w ill not h ear the dial tone . T o ver ify that the volum e is turned on, s ee adjust the volume on p ag e 2 4. 1 Press Fa x , and th en pr ess Start, Bl ack or St art, Color . 2 List en for a dial tone . 3 If you do not hear a dial tone, c hec k the connections . 4 Press Can cel to han g up. Note: F o r in f or mation on tr oublesh ooting the connections , see fax probl ems on page 5 3. send a basic fax F ollow t hes e ste ps to sen d a fax: 1 Load y ou r ori ginal in the aut omati c doc ument f eeder ( ADF). F o r mor e infor mati on, see load originals on page 5. 2 Enter the fax n umber u sing the k ey pad , us e one o f th e one- touc h speed- dial buttons, o r pr ess Speed Dial until the desired speed-di al entr y appears . (F or mor e in for mati on on speed- dialing , see s et up s pee d-di ali ng on page 15.) 3 Press St art, Blac k or Star t, Color . send a fax after temporar ily changing settings Y o u c a n m a k e c h a n g e s t o f a x s e t t i n g s t h a t w i l l o n l y a f f e c t t h e c u r r e n t f a x j o b . F o r e x ample , y ou ma y w ant to te mpor ar il y ch ange the re solu tion to Photo wh e n yo u ar e fax ing a photo; y ou ma y not, ho we v er , want to change the def ault setting to Photo f or all y our f ax jobs . F o llo w these s teps to m ak e temp or ar y c hanges to y our fa x settings and then s end the fax : 1 Load y our ori ginal in the AD F . F o r mor e infor mati on, see load originals on page 5. 2 Press Fa x to sc r oll thr ough the f ax settings . 3 When y ou r each the setting y ou w ant to c hange , pr es s to scr oll thr ough the setting options .Y ou can change the r es oluti on, con tr ast , and a number of o ther set tin gs. 4 When y ou r each the se tting y ou w ant to c hange , pr ess Ente r to acc ept the settin g. 5 Enter the fax n umber u sing the k ey pad , us e one o f th e one- touc h speed- dial buttons, o r pr ess Speed Dial until the desired speed-di al entr y appears . (F or mor e in for mati on on speed- dialing , see s et up s pee d-di ali ng on page 15.) 6 Press St art, Blac k or Star t, Color to send the f ax . Tip — If y ou want to c hange addi tional f ax set tings befor e sending the f ax , pr es s Fax again. When yo u reach the setting y ou want to chan ge , pre ss t o scr oll throu gh the setting option s. Whe n y ou r each the option y ou w ant to change , pr ess Enter to accept it .
send a fax 13 send a color fax Y ou can se nd and recei v e color fax es to and fr om other color fax mac hines. If y our HP Fax deter mines that the rec ipi ent has a black - and-white f ax machine , it w ill send the fax in black and white . W e reco mmend that you us e only color or i ginals for color f ax ing. T h e color or iginals must be loaded i n the ADF; you cannot send a color fax fr om memory usi n g t h e Scan & F ax button or the grou p speed-dial f eatures . F o llo w these st eps to se nd a color f ax: 1 Load y our ori ginal in the AD F . 2 Enter the fax n umber u sing the k ey pad , us e one o f th e one- touc h speed- dial buttons, o r pr ess Speed Dial until the desired speed-dial entry appears. (F or mor e in for mati on on speed- dialing , see s et up s pee d-di ali ng on page 15.) 3 Press St art, Color . scan a fax into memory before sending Y ou r H P Fa x c a n s c a n a f a x i n t o m e m o r y b e fo re s e n d i n g . T h i s f e a t u r e i s u s e fu l i f the fax number you ar e trying to r each is bus y or tempor ar ily unav ailable . Th e or iginals are sc anned into memor y bef ore s ending, and once the HP F ax is able to conn ect , the fax is s ent . T his a llo w s y ou to immed iate ly r emo v e the or iginals fr om the HP F ax o nce the pages ar e scann ed into memory . The HP F ax can stor e up to 80 pages in memory (var ies by model). Note: Y ou can only s end a black -and-white f ax. F ollow t hes e step s to scan a fax into mem or y b efore sendi ng : 1 Load y our ori ginal in the AD F . F o r mor e inf or mation , s ee load originals on page 5. 2 Press Sc an & Fax . 3 Enter the fax nu mber using the k ey pad, usi ng one of the one -touch spee d- dial but ton s, or by pressi ng Sp eed Dial until the des ired speed- dial entry appears. (F or mor e inf ormati on, see set up spe ed-dial ing on page 15.) 4 Press St art, Blac k . broadcast a fax t o multiple recipients Br oadcasting a fax enables y ou to send a black - and-white fax to one s peed-dial gr oup , w hic h can contai n up to 20 indiv idu al speed-dial entr ies . The entir e or igin al mus t fit into th e memory of y our HP Fa x, or the br oadcast fax w i ll not be succe ssf ul . Befo r e y ou can broadcast a f ax to multiple rec i pi ents, y ou must first set u p gr oup speed-di al entr i es . F or mo r e inf or matio n, see s et up s pee d-di alin g on page 15. F o llo w these steps t o broadcas t a fax to multiple rec i p ients: 1 Load y our ori ginal in the AD F . 2 Press Sp eed- Dial until the desired gr oup speed-di al entry appears. 3 Press St art, Blac k to be gi n f ax i ng .
hp fax 12 30 ser i es use th e fax fe at u res 14 re ce ive a fa x Y ou can set up y our HP F a x to r ece iv e f ax es e ither automati cally or man ually . Y our HP Fax is s et at the fac tory to automati call y print r ecei v ed f axe s. As lo ng as the Aut o Ans w er f eature is turned on , y our fax es w ill be pr inted automaticall y . Tip — If y ou r ecei v e a legal-siz e fax and your HP Fax is not c urr e ntly se t to u se legal-si z e paper , the unit automaticall y r educes the fax so that it fits on the paper that is loaded (unless y ou disabled the automatic -reducti on featur e) . F o r more inf ormati on, see se t aut oma tic re du ction on page 2 7. If y ou hav e an answ er ing machine connected to the same line as y our HP F ax, y ou ma y need to s et the n umber of r ings r e quir ed bef or e the HP F ax begins r ece iv ing the fax . T he def ault n umber o f rin gs bef or e the HP Fax r ecei v es a fa x is 5 . F or more i nfor mation on setting the number o f rin gs to answ er , see set the ri ngs to ans w er setting on p a ge 23. Fo r i n fo rm a t io n on h ow t o a n swer fa x c a ll s w ith an ans w er ing machine con nected dir ectly t o you r HP F a x, see answer fax cal ls when you use an an swering mac hi ne on t he s ame li ne on page 30. recei ve a fax automat ically The Aut o An swer featur e is automaticall y enabled when y ou po w er -up y our HP F ax. If this featur e is ena bled , the gr een li ght next to the Auto Answer button is lit . If it is not lit , use the f ollo w ing pr ocedur e to set up y our HP F ax to r ecei ve a fax automati cally: ` Press Aut o An swer until the gree n li ght is on . r eceive a fax manuall y In cer tain situ ations you ma y want to r eceiv e faxe s manua ll y . F or ex a mple , if you sub sc r ibe to a v oice ma il serv ice . (F or mor e in f orma ti on , see conne c t and use oth er off ice equ ipm ent wit h y our hp fax on pag e 2 8 .) When r ecei vi ng faxes manually , y ou must be av ailable to r es pond in p er son to the incoming fax call, or y our HP F ax cannot r ecei v e fax es . Note: Befo r e manually recei ving a fax to your HP Fax, we r ecommend that y ou r emo v e an y or i ginals fr om the ADF s o that they ar e no t acci den tally proc essed. T o manually r ecei v e a fax , f ollo w the se st eps: 1 Press Au to A nswer until the gr ee n light is o ff . 2 When y our HP F ax ring s, pi ck u p the handset of a te lephone that is on the same telephone line as y our HP F ax. 3 Do one of the fo llo w ing: – If y our phone is plugged into the back of the HP Fax, and y ou hear fax ton es, press Star t, Blac k or Star t, Color . – If y ou rece iv e a call fr om an ext ension phone (one that is on the same line but not connect ed dir ectly to y our HP Fax) , pr es s 123 on yo ur phone . W ait for th e fax tone s, then hang up the phone to r ecei v e the fax. 4 After you are finished, ha ng up the t elephone. The HP F a x w ill r ecei v e and print the fax .
set u p spee d-dial ing 15 recei ve a fax when the hp fax is out o f paper If the HP F ax r uns out of paper , you w ill continu e to r ece iv e f ax es . While the HP F ax is out of paper , the faxe s ar e stor ed in memory and Out of pap er is display e d on the fr ont pan el . After loading paper in the input tr ay , you can pri nt the f ax es i n memo ry . Note: If Auto Answer is e nabled (gr een li ght ne xt to the Auto A nswer button is lit) w hen the HP F ax r uns out o f paper , the gr een light w ill go off . Out of paper w ill dis play on the f r ont panel . T he HP F ax w ill con tinue to r ece i ve fax e s automatic ally and st or e them in memory , u ntil the y can be pr inted . Caution! Do not pre ss Cancel bef or e y ou pri nt out the fax es sto r ed in me mory . If y ou pr es s Cancel bef or e pr intin g the fax es , all fax es sto r ed in memory will be delete d. to prin t faxes from me mor y aft er an out of paper error 1 Load paper in the input tra y . F or inf ormati on on loadin g paper , see load pape r on page 6. 2 Press Enter . The f ax es w ill aut omaticall y pri nt . set up speed-diali ng Y ou can ass ign speed-di al entr ies to f r equen tly- used f ax number s. U se the one-touc h s peed-dial buttons on the fr ont pa nel t o quic kl y send f axe s to an indiv i dual or gr oup . Pr es s the Speed Dial button on the fr ont panel to s cr oll thr ough and selec t fr o m the list of speed- dial entr ie s. Y ou can c r eate up to 100 indiv i dual and gro up speed-dial entr ie s (var i es b y model) . create indiv idual speed-dial entries Use this setting to enter fax n umbers that y ou u se f r equentl y . The f i rst 10 entr ie s are au tom atic ally saved to th e 5 on e-to uch sp eed -d ial b ut to ns. The on e - t ouch speed-dial buttons pro v ide qui ck acces s to your fr equent l y-used fax numbers. Note: When y ou cr eate mor e than f i v e speed-di al entri es , tw o speed-dial w ill be assi gned to a button. P r ess the one- touch s peed-dial button r epeatedly to toggle betw een the numbers . F or i nfo rmation on using one -touch s peed-dial buttons , see sen d a fax using a on e- touch speed- dial butto n on page 17. F o llo w these st eps to cr eate indiv idual speed-di al entri es: 1 Press Se tup unti l 2:Spe ed D ial Se tup appears. Pr ess Enter . 2 Whe n 1: Individual Speed Di al appears, pr es s Ente r . The f irs t unassigned speed-dial entry appears on the display . 3 Press Enter to se lect the display ed speed- dial entry . 4 Enter the fax nu mber to assi gn to that number , and then pr ess Enter . Tip — T o enter a two- second pause w ithin a number sequence, pr ess Redial/P ause to in se rt a dash . 5 Enter the pers on ’s or com pan y’s name , and then pr ess Enter . F o r more inf or mation o n enter ing te xt , see en ter te x t on page 2 3.
hp fax 12 30 ser i es use th e fax fe at u res 16 6 Whe n En ter An oth er? app ears , pr ess 1 for Ye s i f y ou w ant to set up another number or pr es s 2 for No to e x it . create a speed-dial group This featur e allow s you cr e ate groups of up to 20 speed-dial entries using your indiv i dual entr ie s so that y ou can send fa x es to spec i f ic gr oups of people with one speed-dial button . Note: Y ou can only as sign pr e vi ousl y enter ed speed-dial numbers to a gr oup . Additi onally , only indi vi dual speed-dial entr i es can be added; you can ’t assi gn a group to anoth er gr oup . F o llo w these steps t o cr eate a speed-dial gr ou p: 1 Press Se tup unti l 2:Spe ed D ial Se tup appears. Pr ess Enter . 2 Press until 2:Group Sp eed Dial appears, and then pres s Ente r . 3 Ch oos e on e of th e fol lowing : – If this is your f irst gr oup , the fir st unassigned number appears . Pre ss Ente r to select i t . – If this i s not y our f i rst gr ou p , 1=New 2=Edit appears . Pre ss 1 to c r eate a ne w gro up . The f irst unassigned number appears. Pr ess Ente r to selec t it. Tip — Y ou can assign a speed-dial gro up to any unas signed number using the k ey pad to manual l y enter the number y o u w ish to use. 4 Whe n Add 1 of 20 appears, pr es s until the appropr i ate number appears , and then press Enter to select it . The selected n umber and corr esponding n ame appear on the display . 5 Ch oos e on e of th e fol lowing : – If the disp lay ed fax number is cor r ec t , pr ess Enter to ad d it to the gr oup . – T o select a different fax number , press until the appropr iate number appears , and then press Enter to select it . 6 Whe n Add A nothe r? appears , pr ess 1 for Ye s if y ou w ant to add another indiv i dual number to the gr oup , or pr ess 2 for No . 7 When you ar e f inished adding indiv idual numbers to the gr oup , ente r a name for the group . F o r more i nfor mation o n enter ing te xt , see en ter te x t on page 2 3. 8 Press Enter to sa v e the gr oup . 9 Whe n Anoth er Group? appears, pr ess 1 fo r Ye s if y ou wa nt to c r eate another gr oup , or press 2 for No to ex it. Tip — Y ou can print a complete list of y our assigned speed-dial en t ries for you r referen ce. For in for ma t ion, se e generate s ystem re po r ts on page 20.
set u p spee d-dial ing 17 add or remo ve r ecipients from a gr oup Y ou can add or r emove an ind i v idual number to or from an e x isting group . F o llo w these steps t o add or remo ve r e ci pien ts fr om gr oups: 1 Press Se tup unti l 2:Spe ed D ial Se tup appears. Pr ess Enter . 2 Press until 2:Group Sp eed Dial appears, and then pres s Ente r . 3 Af t er 1=New 2 =Edi t appears , pr ess 2 . 4 Pres s until the grou p that yo u want to edit appears , and then p r es s Ente r . The f irs t indiv idual speed-dial entry in that group appears . 5 F or each e ntry in the group , pre ss 1 to d ele te i t o r 2 to k eep it . Tip — If y ou ar e uncertai n of what to do , the f r ont panel display w ill pr o v id e step-b y-s tep instr ucti ons . W ait a fe w moments f or th e instruc tions to appear . 6 Whe n Add N ew? appears , choos e one of the follo w ing: – If y ou wa nt to add ne w indi v idual entr ies to the gr ou p , pr ess 1 and see crea te individual s peed-dia l entries on page 15. – If you do not w ant to add any additional indiv idu al numbers , pres s 2 to edit the gr oup nam e , or pr ess Enter to sav e it as is. 7 Whe n Another G r oup? appears, pr ess 1 to edit another group or 2 to exit the men u . delete speed-dial entrie s F o llo w these steps t o delete an indiv idual or gr oup speed-dial entry . 1 Press Se tup unti l 2:Spe ed D ial Se tup appears. Pr ess Enter . 2 Press until 3:Dele te Speed Dial app ears , and then pre ss Ente r . 3 Pres s until the indiv idual or gr oup entry that you w ant to delete appears. Or , use the ke y pad to manually enter the speed-d ial number , and then pr e ss Ente r . Tip — Y ou can print a complete list of y our assigned speed-dial en t ries for you r referen ce. For in for ma t ion, se e generate s ystem re po r ts on page 20. send a fax using a one -touch speed-dial butt on Th e fir st 10 speed-dia l entr ie s ar e automati call y sav ed to the 5 o ne-touc h speed-dial buttons. E a ch one - touc h button toggles between two s peed-dial entr ie s. F or ex ample , pr es s the fi rst one -touch bu tton to toggle betwee n speed-dial en tri es 1 and 6, pr ess the secon d one - touc h button to toggle between speed dial entr ies 2 and 7 , and so on , thr ough the fifth on e-touc h button. F o llo w these steps s end a fax using a one - touch speed-dia l button: 1 Load y our ori ginal in the AD F . 2 Pr ess the appr o pr iate one- touc h speed-di al button. T he f ax number appears on the displa y . F o r mor e inf or mation , s ee set up sp eed-dial ing on pa ge 15.
hp fax 12 30 ser i es use th e fax fe at u res 18 3 Press St art, Blac k or Start, Color . If ther e is no or iginal in the ADF , you w ill be pr om pted to load the or iginal in doc umen t feeder . Once loaded, the HP F ax will begin s ending the f ax. send a fax using the speed-dial button 1 Load y our ori ginal in the AD F . 2 Pr ess the Spee d Di al b utton until the desir ed fax number appears . F o r mor e infor mati on, see set up spee d-diali ng on pa ge 15. 3 Press St art, Blac k or Start, Color . If ther e is no or iginal in the ADF , you w ill be pr om pted to load the or iginal in doc umen t feeder . Once loaded, the HP F ax will begin s ending the f ax. schedule a fax Use th e Send F ax La ter s etting to send a fax at a scheduled time up to 2 4 hou rs later . Choose fr om a single r ec ipient or a gr oup , an d then scan the orig inal to memory . When y ou sc hedule a fax , yo u can only send it in black -and-wh ite . When the scheduled time arr i v es , the HP F ax autom aticall y sends y our fax as soon as a connecti on is made . schedule a fax to send later F o llo w these st eps to sc hedule a fax to send late r : 1 Load y our ori ginal in the AD F , or yo u can load your or iginal at an y time pr ior to the sc heduled time. 2 Press Fa x until How to Fax appears. 3 Press until Send Fax Later app ears . Pr es s Ente r to select the se tting. 4 Enter the Send Time using the num er ic k e y pad. Tip — Enter a z ero (0) bef or e a single -digit time; for e x ample, 03 :14 . 5 Press 1 for AM or 2 fo r PM . 6 Whe n Enter fax num ber appears, en ter the fax numb er of the r ec ip ien t or select the gr oup using th e Sp eed Dial but ton . 7 Press St art, Blac k . 8 Whe n Store Fax Now? appears, pr ess 1 for Ye s or 2 for No. If y ou sele ct 1 , the document is scanned to memory and is sent at the selec ted time . If y ou select 2 , and y ou hav en ’t loaded y our ori ginal, a message appears r e minding you to load the or iginal bef or e the send time. Th e fr on t panel will then displa y the sc heduled time f or y our fa x.
p oll for fa xes 19 cancel a scheduled fax F o llo w these steps t o cancel a scheduled fax stor ed in memory , or a fax that is cu r re n t l y i n p ro g r e s s : 1 Press Fa x until How to Fax appears. 2 Press until Send Fax Later app ears . Pr es s Ente r to select the se tting. Note: Afte r y ou pr es s to se lect Send Fax Later , yo u mu st then pr ess Enter to sele ct it. The f r ont panel displa y s Sched uled Fax in Memor y if the f ax w as s to r ed in memor y . O r , S che duled Fax is P e nding display s if the doc ument w as n ot stor ed in memor y . After a moment, the s cheduled time and fax number appear . 3 Whe n Cancel? 1 = Y es 2= No appears , p r es s 1 t o cancel th e sc heduled f ax or pr ess 2 to r etain the sc heduled fax time and number . If y ou sele ct Ye s , Sch edul ed F ax Canc elled w ill be displa y ed . If y ou selec t No , Scheduled HH: MM w ill be displa y ed . poll f or fax e s Thi s fea tu re l et s you r HP Fax “ask” a no th er fax u ni t fo r the fa x i t h as wa iti n g. Th e other unit must be set f or polling and h av e a f ax read y to send. F o llo w these st eps to se t up polling f or fax es: 1 Press Fa x until How to Fax appears. 2 Press until Po l l f o r F a x appears. Pr es s Ente r to se lect the se tting. 3 Enter the fax n umber u sing the k ey pad , us e one o f th e one- touc h speed- dial buttons, o r pr ess Speed Dial until the desired speed-dial entry appears. (F or more information, see set up sp eed-dial ing on page 15.) 4 Press St art , Blac k or St art , Color . pr int reports Use the Pr in t Re ports fe ature t o automaticall y print conf irmation and err or r e ports for eac h fa x you se nd and rece iv e . Y ou can also manually print s y s tem r eports as y ou ne ed them; thes e r eports pr o v ide us ef ul s y st em inf orm ation abou t y our HP Fax. B y default , y our HP F ax is set to pr int a r eport only if ther e is a pr oblem w ith sen ding or r ecei v in g a f ax . A co nfir m atio n m ess age th at in di cate s w hethe r a fax w as successf ull y sen t appears br ie fly on the fr on t -panel displa y after eac h tr ansaction . gen erate fax c onfirm atio n and error rep or ts Th is setting enable s y ou to conf igur e y our HP Fax so th at it automatic ally pr ints confi rmation and err or r eports. Note: If y ou need pr int ed co nf irm ation eac h time y our fax e s ar e succes sf ull y sent , follo w thes e instr ucti ons bef or e se nding an y f ax es .
hp fax 12 30 ser i es use th e fax fe at u res 20 F o llo w these st eps to gener ate r epor ts automa ticall y: 1 Press Se tup unti l 1:Print Re port appears, and then pres s Enter . 2 Press until 6:Aut oma tic R epo rts Se tup appears, and then pres s Ente r . 3 Pr ess to sc r oll th r ough the follo wing r eport types: – Every Erro r print s whenever th ere is a ny kind of fax error . (Thi s is t he default selec tion) . – Send Error pr ints w hene v er ther e is a transmis si on er r or . – Rece ive Er ror prin ts wh ene v er ther e is a rece i v ing er r or . – Ev ery Fax conf ir ms ev ery time a fax is sen t or r ecei v ed. – Send On ly prin ts e v ery time a fax is sen t . – Off does not pr int f ax r eports. 4 When the option y ou want appears, pr ess Ente r . generat e s ystem r e ports F o llo w these steps to manually pri nt an y of the sy s tem r eports about your HP Fa x, such a s the Speed Dial L ist and the se lf- test r e port: 1 Press Set up . 2 Whe n 1: Print Repor ts appears, pr ess Ente r . 3 Pr ess to sc r oll th r ough the follo wing r eport types: – 1:La st T ransa ct io n , w hi ch in dicate s the st atus of the last f ax s ent . – 2:F a x L og , w hi ch lists appr o x imatel y the last 40 f ax es se nt and re ce ive d. – 3:Speed Dial List , whi ch lists y our indiv idu al and gr oup numbers. A smaller ve rsi on of the Speed Di al list is also pr i nted that can be c ut and placed on the fr ont panel beside the one - touch speed-dial buttons. – 4:Menu S etting s , w hi ch lists in ou tline for m the en tir e menu s ys tem and indicates the cur r ent and def ault settin gs. – 5:Sel f- T es t Repor t , w hic h pr ints a se lf- test r ep ort . F or mor e info rmation , see print a se lf-test report on page 3 9. – 6:Au toma tic R e ports Set up , w hic h is the au tomati c r eports setting desc r ibed in ge nerate fax confirma tion and error repor ts on page 19. 4 When the report you w ant appears , pre ss En ter . set new defaults Sa v e the fax se ttings y ou us e mos t often b y se tting them as the defa ult . T his in cl u de s ch a n ge s t o fa x o p t ion s su ch as Re solu ti on and Ligh ter/ Darker . 1 Press Fa x to scr o ll through the a vailable f ax options . Make an y desir ed change s to the fax opti ons. 2 Press Fa x unti l Set Ne w De fa ults a ppears. 3 Press until Ye s appears. 4 Press Enter to se t the setting s as the def ault . Y our setting s ar e sa v ed . Y ou can r estor e the f ax s ettings bac k to the fac tory defa ults at any time . F or inf orm ation , see rest ore fa ctor y defaults on page 41.
c o n t rol re s o l u t io n a n d c o n t ra s t 21 c on t ro l re s o lu t i on a n d c o n t ras t Use th e Res oluti on and th e Lighte r/Darker settings to change the r eso lution and contrast of documents that y ou are sendi ng. cha nge r es ol ut io n Re solution aff ects the transmiss ion speed and qualit y of faxe d documents . The HP F ax only se nds fax es at the highe st r es oluti on supported b y the r e cei v in g fax . Y ou can change the res olution betw een pages only w hen r ecei v ing fax es . F ollo w these s teps to c hange the r es oluti on: 1 Press Re sol uti on . Tip — Yo u c a n a l s o p r e s s Fax to access the Resolution set tin g. 2 Pr ess to sc r oll throu gh the follo wing r es oluti on se ttings: – Fin e : T his is the default se tting. It pr o v ide s high-quality text suita ble for faxing m ost do cuments. – Ve r y F i n e : U se this setting w hen y ou are fax ing doc uments w ith ve ry fin e de ta il. Ve r y F i n e only w o rk s if the r ecei v in g f ax m ach ine als o ha s the Ver y F i n e set ting . If y ou choo se this optio n , be aw ar e that the fa xi ng pr oce ss ta k es longer to co mplete . – Photo : This se tt ing p r o v ides the be st quali t y fax when sen ding photogr aphs. If y ou ch oose Photo , be a w ar e that the faxing pr ocess tak es longe r to complete . Whe n fax ing photogr aphs, w e r ecommend that y ou c hoose Ph oto . – Standa rd : T his setting pr o v i des the f ast est pos sible tr ansmissi on w ith the lo w est quality of fax . Note: V ery Fine mode is not used wh en sending documents that ar e scanned into memor y , such as whe n you ar e br oadcasting to multiple rec ipients or schedul ing a fax for later . If you are send ing do cuments usi ng one o f these me thods , Ve r y F i n e w ill be c hanged to Fi n e even i f Ve r y F i n e was s e le c te d. 3 When the re soluti on setting you w ant appears , pr ess Enter . cha nge co ntr ast Change this setting if you w ant a black -and-w hite fax to be dark er or lighte r than the or iginal . F ollow the se s teps to ch ange contr as t: 1 Press Fa x unti l Lighte r/Darker appears. Th e r ange of Li gh te r/ Da rker values appears as a c i r c le on a scale on the fr ont-panel display . 2 Pr ess to li ghten th e fax or to dar k en it . The c ir cle mo ves to the le ft or r ight , depending on the but ton y ou pr ess . Pr ess Ente r to select th e setting . Note: The Lighte r/Darker settings r eset to the def ault tw o minute s after the fa x job is co mplete . Y ou can ch ange the def ault s etting, se e set ne w de faults on page 20.
hp fax 12 30 ser i es use th e fax fe at u res 22 set basic f ax settings Use th e Basic F ax Setup option t o set the f ollo w ing basic fax se ttings: • set the da te an d time • set the f ax header • ente r text • set the r ings to a ns wer setting • set the pa per si ze • set tone or pulse diali ng • adjust th e volume • for w ard faxes to anothe r number • edi t or canc el fax for warding use shor tcuts to access me nu settings Y ou can use the k eypad of the HP Fax as a shortcut to access man y of the menu setting s. T o use the shortc ut meth od, simpl y pr ess the nu mber assoc iated with the desir ed setting. F or e xample , if y ou w ish t o access the paper si z e setting, f ollo w these s tep s: 1 Press Se tup . 2 Press 3 , a nd then pr ess 4 . Thi s se lect s Basic Fa x Setu p , and then Pa p e r S i z e . 3 Pr ess to sc r oll th r ough the setting opti ons. 4 When the option y ou want appears, pr ess Ente r . Note: F o r a complete li st of settin gs, see setu p men u option s on pag e 4 2. set the date and time F o llo w these st eps to se t the date and time: 1 Press Se tup unti l 3:Bas ic Fax Setup appears, and then pr ess En ter . 2 Af t er 1:Date an d T ime appears , pr ess Enter , and then enter the date and time using the k e y pad . Tip — Use only the last tw o digits f or the y ear . Tip — When y ou enter a single -digit date or time, e nter a leading z e r o befo r e the single digit: fo r ex ample, 0 3:4 5, or 08-0 3-0 2 . After y ou ar e f inished, the date and time appea r on the display . set the fax head er F ollow th ese s teps to ente r your n ame a nd fa x numb er: Note: Th is inf or mat i on is r eq uir ed by la w in man y countr ies . T he f ax head er pr ints y our nam e and fax number on the top of eve r y f ax you send . 1 Press Se tup unti l 3:Bas ic Fax Setup appears, and then pr ess En ter . 2 Af t er 1:Dat e and Time appears, pr es s unti l 2:Fax He ader appears, and then pr e ss Ente r .
set b asic fa x sett ings 23 3 Af t er Y our Name appears , enter yo ur name. F or infor mation on enter ing te xt , see enter text on page 2 3. Pr ess En ter . 4 Using the k e y pad , ente r yo ur f ax number . 5 Press Enter . enter t e xt Th e follo wing list pr o v i des tips f or enter i ng te xt u sing the ke ypad on the fr on t panel: • Pr ess th e k e yp ad numbers that cor r espon d to the letter s of a name. • Pr ess a button multiple times to see a letter fir st in upper case and then in lo w er case . • After the cor r ect letter a ppears , pr ess , and then pre ss the number that cor r esponds t o the ne xt letter in the name . Again , pr es s multiple ti mes until the corr ect letter appears . • T o insert a space , pr es s Spac e (#) . • T o enter a s ymbol , suc h as @, pr ess Sym b o l s ( * ) to sc r oll thr ough the list of av ailable s y mbols . The f ollo w ing s y mbols ar e av ailable: @ . _ - & / : ; , ? * ( ) ’ = ! % ” • If you mak e a mistake , pr e ss to c lear it, and then make the corr ec t ent ry . • Afte r yo u ar e fin ished enter ing te xt , pr ess En ter t o stor e y our entri es . set the rings to answe r setting Use th is setting to c hange the number o f ring s befo r e y our HP F a x answ ers inco ming ca lls. Y our H P F a x is f ac tory-s et to begin r ecei v ing f ax es aft er 5 r ings . F oll o w t hes e step s to cha nge the Rin gs t o Answer setting: 1 Press Se tup unti l 3:Bas ic Fax Setup appears, and then pr ess En ter . 2 Af t er 1:Dat e a nd T ime appears, pr es s until 3:Ring s t o Answer appears, and then press Ente r . 3 Af t er Ans w er on R ing appears , pr es s t o scr o ll to the desir ed number of ri ng s . 4 After the number you w ant a ppears, pr es s Ente r . Tip — To u s e t h i s f e a t u r e , Au to A nswer must be ena bled . T he ligh t next to Auto Ans w er is on w hen the featur e is e nabled . Pr ess the Auto A nswer button to turn it o n or off . ABC These letters corre spond to this num ber , a nd so on. 2 JKL T o get this charac ter: J j K k L l 5 5 P r e s s 5 t h i s m a n y t i m e s 1234 567
hp fax 12 30 ser i es use th e fax fe at u res 24 set the paper siz e The paper si z e selec ted should match w hat is loaded i n y our input tr ay . T o set the paper si z e, f ollo w these steps: 1 Press Se tup unti l 3:Bas ic Fax Setup appears, and then pr ess En ter . 2 Af t er 1:Date an d T ime appears , pr ess until 4:P aper Size appears, and then pr e ss Ente r . 3 Af t er Pa p e r S i z e appears , pr ess t o scr oll to the desired paper si z e. 4 After the paper si z e you w ant a ppears, pr es s Ente r . Note: The def ault paper si ze is dependent u pon y our countr y/r egion . T o chec k the def ault paper si ze , pr e ss Cop y until Pa p e r S i z e appears. Th e paper si z e that di spla y s is the default . set tone or pulse dialing Y ou can set the dial mode for tone or pulse dialing . T o set the di al mode, follo w these s tep s: 1 Press Se tup unti l 3:Bas ic Fax Setup appears, and then pr ess En ter . 2 Af t er 1:Date an d T ime appears , pr ess until 5:T one or Pulse Dialin g appears , and then press Enter . 3 Af t er Dial Mode appears, pr e ss to selec t To n e or Pu l s e . adjust the volu me Use th e Rin g and B eep V o lum e setting to adj ust the phone ring v olume and speak er v olume (dialing and fax tones ) . The v olume is fac tory-set to Soft . Note: The v olume se tting applies to both the r ing and speak er volume; y ou cannot change the volume f or the r ing an d speak er separ atel y . F o llo w these st eps to adj ust the v olume: 1 Press Se tup unti l 3:Bas ic Fax Setup appears. Pr ess Enter . 2 Press until 6:R ing an d Bee p V o lum e appears, and then pres s Ente r . 3 Pr ess to displa y the v olume opti ons: Soft , Loud , o r Off . 4 When the set ting y ou want appears, pr e ss Enter . forwar d fax es to another number Use the Fax Forwarding setting to forw ard y our faxe s to another fax number for a set per iod of time . Y ou can only f orwar d black -and- w hite fax es . Note: If yo u enable the fax forwar ding featur e , the HP Fa x w ill not print re ce ive d fa xe s. F o llo w these steps t o forw ar d fax es: 1 Press Se tup unti l 3:Bas ic Fax Setup appears. Pr ess Enter . 2 Press u ntil 7 :Fax Forwarding B lack O nly appears , and th en pr ess En ter . 3 Whe n Enter fax num ber appears, enter the f ax number using the ke y pad, use o ne of the one- touc h sp eed-dial buttons , or pr ess Spe ed Di al until the desir ed speed-dial en tr y appears . (F or mor e info rmation on speed-dialing , see se t up speed-dia ling on page 15.) Pr es s Enter .
set adv anced fax settings 25 4 Enter the St art Dat e using t he numeric k ey pad . Tip — When you enter a single -digit date, type a leading z er o bef or e the single digit: for e xample , 0 8-0 3-02 . Use onl y the last tw o digits for the y ear . 5 Enter the St art Ti me , and then pre ss 1 for AM or 2 for PM . 6 Enter the Stop Date . 7 Enter the Stop Time , and then pres s 1 fo r AM or 2 for PM . Fax es wil l be forwarded appears on the displa y whe n you ar e f inished making the setting s. For wa rd i ng Fa xe s re mains on the dis pla y until the f orw ardin g time has passed or y ou cancel the fax forwar ding. edit or cancel fax f orwarding Y ou may find that you need to change the number you ar e forwar ding y our faxes to or the start and stop times o f the forw arding . Y ou may w ish to cancel y our fax forw ar ding setup altog ether . F ollo w the st eps belo w to edit or turn off the fax for wa rdi n g. to ed it fax for warding 1 Press Se tup unti l 3:Bas ic Fax Setup appears. Pr ess Enter . 2 Press u ntil 7 :Fax Forwarding B lack O nly appears , and th en pr ess En ter . 3 Forwar ding is ON 1=Edit 2=Cance l appears on the display after a moment. Press 1 to edit the number y ou w ish to f ax to or to change the start and stop times. F ollo w the pr ompts on the display . Use the numer i c k e y pad to ent er numbers. Press Enter to accept each entry . to canc el fax for wardin g 1 Press Se tup unti l 3:Bas ic Fax Setup appears. Pr ess Enter . 2 Press u ntil 7 :Fax Forwarding B lack O nly appears , and th en pr ess En ter . 3 For war ding is ON 1= Edit 2=Cance l appear on the display after a moment. 4 Press 2 to cancel the f ax forw ar ding. Fax for warding ca ncell ed appears on the d ispla y . set advance d fax se tt ing s Use th e Adv anced F ax Se ttings option to se t the follo wing ad van ced fax settings: • ch ange th e answer ring pa ttern (d isti nctive ringing) • redial a busy number automat ical l y • redial an unan sw ered numbe r automatical ly • set aut om atic red uction • use error co rrect ion mo de • set ba ck up fax r ecep ti on • rep rint fax es in memory • det ec t faxes received from o lder mac hin es (sil ent d etec t)
hp fax 12 30 ser i es use th e fax fe at u res 26 change t he ans wer r ing pattern (distinctive r inging) Many phone co mpanies offer a distinctiv e ringing featur e that allo ws yo u to hav e se v er al ph one nu mbers o n one phone line . When y ou subs cr ibe t o this se rvi ce , each number w ill hav e a differ ent ring pattern, f or e x ample , single , double, and tr iple r ings . If y ou do n ot ha v e this se rvi ce , u se the de fa ult ri ng pattern , w hi ch i s All R ings . If y ou c onnect yo ur HP F ax to a line w ith dis tinc tiv e ri nging , ha v e y our t elephone compan y assi gn one ring pattern t o vo ice calls and another to f ax calls. W e r ecommend that y ou r eques t double or tr iple r ings f or a fax nu mber . F ollow t hes e step s to chang e t he an sw er rin g p at tern: 1 V erify that your HP F ax is set to ans w e r automatic ally . F or mor e inf orm ation , s ee re cei v e a fax au to mati call y on page 14. 2 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 3 Press until 2:A ns we r Ri ng P attern appears, and then pres s Ente r . 4 Pr ess to sc r oll th r ough these options: All R ings , Single Rin gs , Double Ring s , Tr i p l e R i n g s , and Doubl e & T riple . 5 When the r ing pat tern that the phone company e stablished fo r this number appears , pr ess Ent er . Tip — W e r ecommend that have the phone compan y assign Doub le Ri ngs or T riple R ings for y o ur fax nu mber . Note: If yo u hav e an answ eri ng machine or a modem on this phone line, see connec t and use ot her of fice equipm ent wit h your hp fax on page 2 8 for mo re i n for ma t ion. redial a bus y number automaticall y B y default , y our HP Fax is confi gur ed to r edial a busy number automaticall y . F o llo w these st eps to ch ange the busy r edial se tting: 1 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 2 Press until 3:Busy Redial appears, and then pres s Ente r . 3 Pres s to displa y Redial or N o Redial options. 4 When the desired se tting app ears, pr ess En ter to select it . redial an unans wer ed number au tomatically Y ou can set y o ur HP Fax to r edial an unansw er ed number automaticall y . The defa ult setting f or No Answ er Red ial is No Redial . F o llo w these steps t o change the n o answ er r e dial s etting: 1 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 2 Press until 4: N o A n s we r R e d i a l appears , and then pres s En ter . 3 Pres s to displa y Redial or N o Redial options. 4 When the desired se tting app ears, pr ess En ter to select it .
set adv anced fax settings 27 set auto matic r eduction Th is se tting dete rmi nes w h at y our HP F ax d oes if it r ecei v es a f ax tha t is t oo lar ge for the def ault paper si z e. W ith this setting on , the image is r educed so that it fits on one page . W ith this f eatur e off , in for mati on that doesn ’t fit on the firs t page is printed on a second pag e . F o llo w these steps t o set au tomatic r eduction: 1 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 2 Press until 5: Auto ma tic R e duction appears , and then pres s Enter . 3 Press to to gg le b et ween Off and On . 4 When the option that you w ant appears, pr e ss En ter . set backup fax r eception Back up F ax Recep ti on enables y ou to r e print a f ax stor ed in memory . For e x ample , if your pr int cartr idge runs ou t of ink while pr inting a fax , the Bac kup Fa x R e c ep t io n store s the fax . The n, once y ou ha v e replaced the ink cartri dge , y ou ca n pr int ou t the f ax. B y def ault , this featur e i s enabled . F or info rmati on on pr inting fax e s stor ed in memory , see reprin t faxe s in me mory on page 2 7. Note: If y o u r ece i v e se nsiti ve doc u men ts, or y o ur HP Fax is lo cat ed in a public ar ea, y ou may w ant to turn Back u p F ax R e cept ion o ff so that yo ur docu ments are not accessible to unauthor i z ed us ers . Y our HP Fax can st or e a limited number of f ax pages in its memory , with the number of pages dependi ng on the model you pur c hased. F or fax spec ifi cations, see f ax specifications on page 64. As the memory becomes f ull, the HP F ax o verw r ites the oldest , pr inted fax e s . Note: All unpr inted fax es w ill r emain in memor y until they ar e pri nted or deleted . Whe n the memor y becomes full o f unprinted fax es , it w ill not r ece iv e an y mor e faxes until the unpr in ted f axe s ar e pr int ed. F o llo w these to se t back up fax r eception : 1 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 2 Press until 6: B a ck u p F ax R e c ep t i on appears, and then pres s Ente r . 3 Press to to gg le b et ween Ye s and No . 4 When the option that you w ant appears, pr e ss En ter . Tip — T o delete all fa x es in memo ry , includin g th e unprinte d faxes, turn o ff yo ur HP F ax. repr int fax es in memor y If Ba cku p F a x R ec epti on is enab led , y ou ca n r epr int fa xe s in mem ory . F or informa tion on se tti ng Backup F ax Rec eptio n , see set ba ckup f ax recept ion on page 2 7 . Note: This fea ture print s all faxes in mem ory; p ress Cancel to st op p r in tin g the c ur r ent fax y ou do not need . Y ou w ill need to pr es s Cancel for ea ch sto r ed fax to st op it fr om pr inting . F o llo w these steps t o repr in t all the fax e s in memory:
hp fax 12 30 ser i es use th e fax fe at u res 28 1 Press Se tup unti l 5:Main tena nce appears . Pr ess Enter . 2 Press until 4:Reprin t F axe s in Memory appea rs , and then pres s En ter . use e rror corre ct ion mo de Err o r Cor r ecti on Mode (ECM) e liminates data lost due to poor phone lines by detecting er r ors that occ ur during transmiss ion and automaticall y req uesting r etr ansmissi on of the er r oneous portion . Phone c harges are unaff ected , or ma y e ven be r educed , on good phone lines. On poor phone lines, EC M incr ease s sending time an d phone char ges, but s ends the da ta much more reli ably . T urn E CM o ff (the def ault s etting is o n) only if it inc r ease s phone c har ges substan tiall y , and you can accept poorer quality in ex c hange for r educed charges . F o llo w these steps t o ch ange the err o r corr ection mode : 1 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 2 Press until 7 :Error Correc tio n Mod e appears, and then p r ess En ter . 3 Pr ess t o s w it ch be twee n Off and On . 4 When the option that you w ant appears, pr es s Ente r . detect fax es receiv ed fro m older mac hines (silent detect) This featur e enables y ou to r e cei ve f axe s fr om older f ax mac hines that do not e mit a fax signal . Th ese silent models r epr es ent less than 5% of fax machines in us e . Lea ve this se tting o ff unle ss both of the f ollo wing ar e tr ue: • Y ou are hav i ng tr ouble r ecei v ing a fax from an older mach ine. • Y our a ns w er i ng mac hine is c onn ecte d dir e ctl y to y our HP F a x. 1 Press Se tup unti l 4: A d v a n c e d F a x Se t u p app ears . Pr es s Enter . 2 Press until 8:Sil ent Dete ct appears, and then pre ss Ente r . 3 Press to to gg le b et ween Off and On . 4 When the state that yo u want a ppears, pr ess Ente r . Caution! The On settin g caus es the HP F a x to emit fax signals w hen a per iodi c silence is de tected . T his may in cr e ase the lik elihood of fa x inter rupti ons dur ing vo ice con v er sations . connec t and use other office eq uipment with y o ur hp fax This sec tion desc r ibes how to se t up and us e your HP Fax on the same ph one line w ith other off i ce equipment , suc h as y our phone , v oi ce mail, o r ans w er ing mach ine . Us e these ins tru cti ons if y our se tup situati on is not co ver ed on the HP F ax Setu p P oster . The Setu p P oster co v ers si tuations in w hi ch y o u hav e a separat e phone line dedicated for f ax use . This se ction covers th e foll ow i ng t opics: • conn ect an d use a phone with your hp fax • answer fax call s wh en you use voice mai l on t he sam e pho ne li ne • answer fax cal ls wh en you use an answering mac hi ne o n th e same line • use o ff-hook dial ing
connect an d use other offi ce equip ment with y our hp f ax 29 connect and use a phon e wi th your hp f ax Y ou can set up y our HP F ax to answ er fa x calls either autom atically or man ually w hen connected to a phone . T he r ecommended method i s to set y our HP Fax to re ce ive fa x c a l l s au t o ma t i c a ll y . I f yo u ra re ly re ce ive fa xe s, h owever, yo u m ay w ant to set up y ou r HP F ax to r ecei v e f ax calls manually . Note: Wh en r ece i v ing f ax es ma nu all y , y ou m us t be a v ai lab le t o r espo nd i n pers on to the incoming fax call , or y our HP F ax cannot r ece iv e f ax es. to conn ec t your hp fax to a phon e 1 Remo v e the w hite plastic stopper fr om connector 2 on the back of the HP Fax. con nector 2 on the HP F ax 2 Connect the phone cor d fr o m the phone to co nnector 2 . Caution! Do not u se the pho ne cor d that came w i th the HP F ax f or this purpo se . T hat phone cor d mus t connect c onnecto r 1 on the HP F ax to the w all j ac k f or y our ph one s y st em . See the Se tup P oster for de ta i ls . ho w ans w er fax cal ls au tom ati call y ` Ve r i f y t h a t Auto Ans w er is ena bled. (T he ligh t next to Auto A nswer is on w hen the featur e is enabled. Pr ess the Aut o Answer button to turn the featur e on or off .) When a f ax call is r e cei v ed , the HP F ax w ill p ic k up and connec t w ith the sendin g fax mac hine . Y our fax w ill the n be prin ted. Note: If yo u pic k up the phone befor e the HP F ax answ e rs and hear fa x tones , sta y on the line until y our HP F ax connects, and then hang up. Or , pr ess 1 2 3 whe n y ou hear the fax tones to send the fax call immediatel y to the HP F ax. Once the HP F ax recei ves the fax call , the telepho ne wi ll go silent . At this po int, h ang up y our phone. Note: Afte r the HP F ax ans w ers the f ax call , any telepho ne connec ted direc tly to it w ill be tempor ar ily dis abled. T his pr ev ents an y inter rupti ons oc curring d urin g t he fax. how to answer fax calls man ually When r ecei ving fax es manually , yo u must be a v ailable to r espond in pers on to the inco ming f ax ca ll , or y ou r HP F ax ca nnot r ecei v e f ax e s. S ee receive a fax on page 14 for mor e informati on . Y ou can use e ither the telephon e or the fr ont pan el t o an sw er fax cal ls manu ally . F ollow t hes e step s: 1 Pr ess the Auto An swer button t o tur n off the Auto A nswer fe at u re ( th e Auto Answer light w ill go off). 2 When y our HP F ax ring s, pi ck u p the handset of a te lephone that is on the same telephone line as y our HP F ax.
hp fax 12 30 ser i es use th e fax fe at u res 30 3 When you ans we r a phone a nd hear fax tones, pr ess 1 2 3 to begin re ce ivi n g t h e fa x. O r , o n c e Phone off-hook is display ed on the fr ont panel , yo u c a n p res s St art, B lack or Sta rt, Color . Note: Once th e HP F ax r ece i v es the f ax call , the telephone w ill go sile nt . A t this point , hang up y our phone. answ er fa x calls when y ou use v oice m ail on the same phone line Som e vo ic e mail s y s tems ha ve the ca pability to f orw ard i ncoming f ax calls to y our HP F ax. If your v o ice mail sy st em has this capabilit y , yo ur HP Fax can ans w er fax calls automaticall y . Ref er to the docume ntation pro vid ed by y our vo i ce mail s ys tem to f ind out if it has this featur e . Or , if you subs cr ibe to a distincti ve -ring servi ce through y our phone c ompany , y our HP F ax w ill be able to distinguis h betwee n vo ice and fax calls, and answ er fa x calls automa ticall y . F or inf ormati on , see cha nge t he an s wer ring pat tern (dist inc tive ringing) on page 2 6. If y ou don't hav e the vo ice mail f orwarding f eature or distincti v e r ing, y ou mus t be av ailable to r e spond in person to incoming fax calls , or y our HP F a x cannot r ecei v e fax es . If y ou do not r es pond to a fax call , it w ill be r ecor ded as a vo ice mail message. Use th e instru cti ons belo w to s et up y ou r HP F ax to manuall y r ecei ve fax e s. 1 Pr ess the Auto An swer button t o tur n off the Auto A nswer fe at u re ( th e Auto Answer light w ill go off). 2 When you ans we r a phone a nd hear fax tones, pr ess 1 2 3 to begin re ce ivi n g t h e fa x. O r , o n c e Phone off-hook is display ed on the fr ont panel , yo u c a n p res s St art, B lack or Sta rt, Color . Note: Once th e HP F ax r ece i v es the f ax call , the telephone w ill go sile nt . A t this point , hang up y our phone. answ er fax calls w hen you use an ans wer ing machine on the sam e line If y ou u se an ans w er ing ma chin e on the same phone lin e as y our HP F ax, w e r ecommend that y ou co nnect it dir ec tly to the H P F ax so that y ou can r ece i v e fa xe s automati call y . If you c hoos e not to dir e ctly -connect y our ans wer ing machine , y ou must be a v ailable in person to r ecei v e incoming fax es manually . Re fer to the f ollo w ing secti ons for the instructi ons that apply to y our ans wer i ng machi ne set up. to answer ca lls with an an sw ering m ach ine co nnec ted d irectly to your hp fax 1 Ve r i f y t h a t Aut o Ans w er is ena bled. (T he ligh t next to Auto A nswer is on w hen the featur e is enabled. Pr ess the Aut o Answer button to turn the feat u re on o r of f .) 2 Set the Ring s to Answer on the HP F ax to a setting great er than th e numbe r of r ings s elect ed for y our ans w er ing machine . F or mor e inf o rmation , s ee se t th e rings to answer set ting on page 2 3. This is so that the ans w er ing mach ine w ill pi ck u p firs t , and the HP F ax can “liste n ” f or fax tone s. If the HP F ax detects fax ton es, it w ill tak e ove r the call; if th er e are no fax tones , the ans w e ri ng machin e w ill r ecor d the vo ice me ssag e . Th e HP F ax is fac tory- set to ans w er after 5 rings.
connect an d use other offi ce equip ment with y our hp f ax 31 Note: If y ou ans w er a phone and hear fax tones , pr ess 12 3 to accept the fa x. On ce the HP F ax r ecei v es the fax call , the telephone w ill go silent . At this point , hang up y our phone. t o a n sw e r f a x c a l ls wh e n yo u r an sw e r i n g m a c h i n e i s n o t d i r e c t ly c o n n e c t e d t o y ou r h p f a x 1 Pr ess the Auto An swer button t o tur n off the Auto A nswer fe at u re ( th e Auto Answer light w ill go off). 2 When y ou ans w er a phone and hear fax tones, pr ess 12 3 on y our phone to beg in r ece i ving th e fax . Or , o nce Phone o ff-hook is display ed on the fr ont pane l , you can press Star t, Blac k or Star t, Color . Note: Once th e HP F ax r ece i v es the f ax call , the telephone w ill go sile nt . A t this point , hang up y our phone. Note: Y ou must be available to r espond in person to the incoming fax call, or y our HP F ax cannot r ecei v e fax es . use o ff-hook dialing Y ou can dial a telepho ne number on th e HP F ax as y ou w ould a r egular telephone – that is , lis ten to th e r inging , the ans w er ing , an d the fax to nes of the r ec ipi ent's f ax machine . Y ou might use of f-hook dialing when you w ant to char ge the fax call to y our calling card . Or , use it to v er ify the n umber you ar e calling, for e x a mple , to mak e sur e y ou ’re c alling is a fax number . Use off-hook dialing so that y ou can hear the tones of the rec i pien t’s fa x machine bef or e sendi ng the fax. F ollow t hes e step s to use of f- hook dia lin g: 1 Load y our ori ginal in the AD F . F o r mor e inf or mation , s ee load originals on page 5. 2 Press St art, Blac k or Star t, Color . 3 Af t er Of f h ook appears , us e the fr ont-panel ke y pad to dial the phone number . Enter all the n umbers y ou w ould ent er if y ou w er e dialing the number fr om a phone using y our cr edit or calling card . 4 Fo llo w an y vo ice pr ompts that may occ ur . Y our fax w ill be sent w hen the r ecei ving fax ans w ers .
hp fax 12 30 ser i es use th e fax fe at u res 32 fax opti ons The f ollo w in g diagr am sho w s the optio ns that are a v ailable w hen y ou pr ess Fax . Send Fax No w Scan and Send Send Fax Late r Po l l f o r F a x How to F ax No Ye s Set Ne w Def au lt s < oooo O oooo > < ooooo O ooo > < ooooo o O oo > < ooooo oo O o > < ooooo ooo O > < ooo O ooooo > < oo O oooooo > < o O ooooo oo > < O oooooo oo > Ligh ter/ Dark er Fin e Ve r y Fi n e Phot o Standard Res ol u ti on Ent er fax number
4 33 use t he co p y features Th e cop y featur es let yo u do the follo wing: • Pr oduce high-quali ty color an d black -and- w hite copies using a var i ety of paper types and si z es, inc luding iron-on transf ers . • Reduce o r enlarge the si z e of the copies y ou mak e fr om 2 5% to 200% of th e cop y’s o r i gin al si z e (v ar ie s b y m ode l ) . • Mak e the cop y light er or dark er , adju st the color in tensity , select the numbe r of copi es, and spec i fy the quality of the copie s y ou mak e . • Use s pec ial cop y ing f eatur es to mak e man y si z es of photos , mak e hi gh -q uali ty co p ie s of pho to s usi ng s pec ia l ph ot o pa per , an d c r e ate tr anspar enc ie s. mak e copi es Use the fr on t panel of y our H P Fax to mak e cop ies and c hange the cop y setting s. Thi s se ct io n provid es in st r uct io n o n ma k in g a b a sic c o py . Fo r i n form a tio n on c ha n gi ng co p y s e tti ng s , see chan ge cop y settin gs on page 3 3. mak e a basic copy F o llo w these st eps to getting started making copi es: 1 Load the input tr ay w i th the appr opri ate paper . F o r mor e inf or mation , s ee lo ad pa per o n page 6. 2 Load y ou r ori ginal in the aut omati c doc ument f eeder ( ADF). F o r mor e inf or mation , s ee load originals on page 5. 3 Press Copy . 4 Press St art, Blac k or Star t, Color . chang e cop y set tings Y ou can tempor ari ly c hange copy settings befor e makin g a copy , or set ne w defa ults f or all futur e copy jobs . All c opy settings ar e r e se t tw o m in u t es after the HP F ax complete s the cop y , unless y ou sa v e the se ttings as the def aul t settings as desc r ibed in se t new def aults on page 35. Y ou can mak e ch anges t o the f ollo w ing cop y optio ns: • set the num ber o f copi es • inc rease copy speed or qual ity • make copies light er or darker • reduce or enlarg e a copy • enha nce text sha rpness and photo co lors • set ne w def aults
hp fax 12 30 ser i es use the co py features 34 Note: Additi onally , you can set the paper t ype and paper si z e se ttings for y our copy j obs. F or inform ation on setting the paper type, s ee set the paper typ e on page 8 and for setting the paper type , see set the paper size on page 10. set the number of copies Y ou can set the numbe r of copie s fr om 1 t o 99 usi ng the fr ont panel . 1 Press Copy . Af ter Nu mber of C opies appears , use the k e y pad or pre ss or to enter the number of copie s, and then pre ss En ter . When setting a large nu mber of copi es, h old do w n the ri ght arr ow button to inc r ease th e number of cop ie s in inc r ements o f 5 . 2 Press St art, Blac k or Star t, Color . increase copy speed or quality The HP F a x pr o v ide s three optio ns that affect copy speed and quality; Best , Normal , and Fast . 1 Load y our ori ginal in the AD F . 2 Press Copy until Copy Q uality appears . 3 Pres s until the desire d qualit y setting appears , and then p r ess Ente r to sel ect i t. – Best pr oduces the highest quality for all paper and eliminates the banding (str iping) effect that sometimes occ urs in soli d areas . Best copie s mor e slo w ly than the other quality settings. – Normal deli vers high-qualit y output and is the r ecommended set ting for most of y our co py ing. Normal cop ies f ast er than Best . – Fa st copie s fa ster than the Norma l setting . The te xt is of compar able qu ali t y to th e Normal setting , but the gr aphic s may be of lo w er quality . Usi ng Fa st also c uts do wn on the fr eq uency of r eplacing y our pri nt cartridg es, becaus e it use s less ink . 4 Press St art, Blac k or Star t, Color . mak e copies lighter or dark er Use L igh ter/ Dark er to adjust the lightnes s and darkness of the copie s y ou mak e . 1 Press Copy until L ig hte r/Da rk e r appears . Th e r ange of Li gh te r/ Da rker values appears as a c i r c le on a scale on the fr ont-panel display . 2 Pr ess to light en the cop y or to dar k en it . T he c ir cle mo ve s to th e left or r ight , depending on the but ton y ou pr ess . Pr ess Ente r to select th e settin g. 3 Press St art, Blac k or Star t, Color .
change copy settings 35 re du c e or e n la rg e a c o py Use Reduce /Enla rge to reduce or enlar ge a copy of an ori ginal . The HP F ax pr o vi des f our options; Act ual 1 00% , Full P a ge 91% , Le gal -> L tr 7 4% , and Custom . 1 Press Copy until Re duce/Enlarge appears . 2 Pres s until the appropr iate r educe/enlarge opti on appears, and then pr ess Ente r to select it . – Ac tual 100% c opie s y our orig inal at 100% . – Full Page 91 % copi es y our or iginal at 91%. Th is feature m ay pr e v ent unwant ed cr op pi ng of tex t or im age s a round t he m argi ns. – Legal -> L tr 7 4% copi es a legal-si z e original to le tter -si z e p aper . – Custom a l l o w s y o u t o s p e c i f y t h e a m o u n t y o u w a n t t o r e d u c e o r e n l a r g e y our copy , fr om 2 5% up to 200% (v ari es b y model). 3 If y ou se lect Custom , Set custo m si ze appears. Use the ar r o w k e y s or type a per cent age on the numbe r ke y pa d . Pr ess Enter when the de sir ed per centage is display ed. 4 Press St art, Blac k or Star t, Color . enhance te xt sharpness and phot o colors Use Te x t enha ncem en ts to sharpe n ed ges of black text. Use Photo en hanc emen ts for photogr aphs or p ictur es to enhance light colors that may otherw ise appear wh it e. Tex t enhancement is the defa ult option . If an y of the follo wing pr oblems oc cu rs , turn o ff T ext e nhancemen t b y sele cting Pho to or None : • Str a y dots of color sur r ound some te xt on y our copies . • Lar ge , black type faces look s plotch y (not s mooth) . • Thin, colored objects or li nes cont ain b lack sections. • Hor iz ontal grainy or w hite bands appear in light - to medium-gra y are as. 1 Press Copy until E nha ncemen t appears . 2 Press u nti l th e des ired en hanc emen t ( Te x t , Photo , o r None ) appears. Press Enter t o selec t the se tting . 3 Press St art, Blac k or Star t, Color . set ne w defaults Sa v e the copy s ettings you us e most oft en by setting them as the def ault . Th is inc ludes c hanges to cop y opti ons su ch as P ape r T ype and Pa p e r S i z e , as w ell a s other cop y se ttings, suc h as Num ber of Cop ies and Copy Quality . 1 Press Copy to s cr oll throug h the a vaila ble cop y options . Mak e an y desi r ed change s to the cop y options . 2 Press Copy until Set New Defau lts appears. 3 Press until Ye s appears. 4 Press Enter to se t the options as th e defau lt . Note: Y ou can re stor e the cop y settings back to the f actory defaults at an y tim e . Fo r informatio n, see restore factory defaults on page 41.
hp fax 12 30 ser i es use the co py features 36 perfor m special cop y jobs In addition to supporti ng standard cop y ing , your HP F ax can also do the follo wing: • co p y a ph ot o • pre par e a colo r t- shirt tr a nsfer cop y a photo When cop y ing a photo , select options f or the cor r ect paper type and photo enha ncem ent. 1 Lo ad t he pho to in th e ADF . 2 Lo ad t he pho to pa pe r in the in pu t tr ay . Note: Y ou can only us e Letter - or A4 -siz e photo paper . 3 Press Copy until P a per T y pe appears. 4 Pres s until the desire d photo paper option appears , and then pres s Ente r to select i t . 5 Press Copy until E nha ncemen ts a ppears. 6 Press until Pho to appears, and then pr es s Ente r to sel ect i t . 7 Press St art, Blac k or Star t, Color . prepar e a color t-shirt transfer Use th e Iron-O n featur e to r e ve rse te xt and images so that the y appear backw a r ds. A fter yo u ir on a transf er onto a T -shirt, the p ictur e appears cor r ectl y on the shirt. Tip — W e r ecommend that you pr actic e apply ing a T -shirt transf er to an old garment first . 1 Load y our ori ginal in the AD F . 2 Load the T -shirt tr ansfer paper in the in put tra y . 3 Press Copy until P a per T y pe appears. 4 Press until Ir on- On appears, and then pres s Enter to sele ct i t . Selec ting this op ti on automati cally copi es a mirr or -image of y ou r or iginal . 5 Press St art, Blac k or Star t, Color . Ori ginal Ir on - On
copy options 37 cop y opti ons Th e follo wing diagr am sh o w s the optio ns that ar e av ailable w hen y ou pres s Cop y . P l ain P aper Premium P hoto Photo -Q ual G lss Photo -Q ual M att Premium I nkjet Brochur e G loss y Br oc hur e Matte Ir on- On T ransparency Actual si z e 100% F ull page 91% Leg al -> Ltr 7 4% Custom Reduce / Enlarge P aper T yp e No Ye s Te x t Photo None Enha nc eme nt s Set New Def au lt s Let ter A4 Leg al Pa p e r S i z e * *T he si ze s va ry b y count ry/r e gi on . < oooo O oooo > < ooooo O ooo > < ooooo o O oo > < ooooo oo O o > < ooooo ooo O > < ooo O ooooo > < oo O oooooo > < o O ooooo oo > < O oooooo oo > Ligh ter/ Dark er Nor m al Fas t Best Copy Quality 1 to 99 Number of Copi es
hp fax 12 30 ser i es use the co py features 38
5 39 maintain y our hp fax This se ction prov ides i nstruct ions for keepin g y ou r HP Fax in top working conditi on . P erform these main tenanc e pr ocedur es as nece ssary . clean the e xter ior Use a s oft, damp , lint-fr ee cloth to w i pe dust , smudges , and stains off the case . Th e inter ior of the HP F ax does no t re quir e c leanin g. K eep fluids aw ay fr om the inter io r of the HP F ax as w ell a s the fr ont panel . work wi th print ca r tridg es To e n s u r e t h e b e s t p r i n t q u a l i t y f r o m y o u r H P Fa x , y o u wi l l n e e d t o p e r f o r m s o m e simple maintenance procedur es , and w hen pr ompted b y a fr ont-panel message , r eplace the print cartridges . print a self -test report If yo u are e xper i enci ng problems w ith pr inting, bef or e cleaning or r eplaci ng the pr int cartridges , prin t a self- test r eport . This r eport pro v i des usef ul infor mation about y our prin t cartridges, inc luding status informati on and ink levels . 1 Press Se tup unti l 1:Pr int R eport a ppears, and then pr ess Enter . 2 Press until 5:S elf- T es t Report appears , and then p r es s Ente r . A s elf-tes t r eport is pr inted f or y our HP F ax, w hi ch ma y in di cate the so ur c e of an y problems y ou may be hav ing . handle print cartridges Be f ore yo u re p l a c e o r cl e a n a pr int cartridge , r e vi e w this information on how to handl e the pri nt cartridge . Caution! Do not touc h the copp er cont act s or the ink nozzle s . Ink nozz les under tape Coppe r cont acts Plastic tape (mu s t be r emo v ed)
hp fax 12 30 ser i es maintain y ou r hp f ax 40 r eplace the print cartridges F r ont-panel displ a y messages a ppear to let y ou kno w w hen it is time to replace yo ur p ri n t ca r t ri dg e s. See order prin t car tridg es on page 8 1 f or infor mation on or der ing replacement pr int cart r idges . 1 T ur n on the HP F ax, and then open the print-cart ri dge access door . 2 The pri nt carr iage mo v es into v i e w . 3 After the carr iage stops mo v ing , lift the latch to r eleas e the print cartridge , and then pull it to war d y ou out of its slot . 4 Remo v e the ne w pri nt cartridg e fr om its pack aging an d , being careful to t ouch only the blac k plastic , gentl y re mov e the plastic tape. Caution! Do not touc h the copper contac ts or ink nozzles . 5 P ush the ne w pr in t cartri dge int o the appr opri ate slot . Th e tr i-color (#7 8) prin t cartri dge goes o n the left and the black (#15) cartri dge goes on th e right . 6 Clos e the latc h. 7 Close the pr int-cartridge access door . latches
r estore f actory defaults 41 align cartridges T he HP F ax pr ompt s y ou to ali gn cart r i dge s ev ery ti me y o u in st all o r r e plac e a pr int car tr idge . Aligning the car tri dges ensures hi gh-qualit y output . to ali gn t he pr in t c artr idge s w hen pr ompt ed 1 Press Enter on the fr on t panel. The HP F a x pri nts a te xt page that c ontains instruc tions and an align cartridges page that contains test patter ns. 2 F ollo w ing the in struc ti ons on the te xt page , place the align ca rtridges (test pattern) page face dow n in the AD F . Adjus t the paper-w i dth guides to ensur e that the page fe eds in str aight . P r ess Enter . The H P F ax alig ns t he c ar tridg es a nd d ispl ay s th e m essag e Al ign ment Complete . Discar d or r ecy cle the te xt page and align cartridges page . to align the ca rt r idg es at a ny other time 1 Press Se tup unti l 5:Main tena nce appear s, and then pr ess Enter . 2 Press until 2:Align Print Cartridges appears, and then pr es s Ente r . The HP F a x pri nts a te xt page that c ontains instruc tions and an align cartridges page that contains test patter ns. 3 F ollo w ing the in struc ti ons on the te xt page , place the align ca rtridges (test pattern) page face dow n in the AD F . Adjus t the paper-w i dth guides to ensur e that the page fe eds in str aight . P r ess Enter . The H P F ax alig ns t he c ar tridg es a nd d ispl ay s th e m essag e Al ign ment Complete . Discar d or r ecy cle the te xt page and align cartridges page . clean t he print cartridges Use th is f eature wh en the s elf-test r eport sho w s str e aking or white li nes thr ough an y of the color ed bars. Do not c lean print cartri dges unnecessar ily . This w aste s ink and shortens the life of the i nk nozzles. 1 Press Se tup unti l 5:Main tena nce appear s, and then pr ess Enter . 2 Press until 1:Cl ean Prin t Car tridg es appears, and then pr ess En ter . If copy or pr int quality still seem poor after you c lean the pr int cartridges , r eplace the print cartridge that is affec ted . r estor e f actory defa ults Use th is setting to r es tor e all of th e fr ont panel opti ons to thei r ori ginal fac tory sett ings. 1 Press Se tup unti l 5:Main tena nce appear s, and then pr ess Enter . 2 Press until 3:Restor e Factor y Defaults appears, and then pr ess Ente r . Th e fact ory defau lt settings ar e r est or ed .
hp fax 12 30 ser i es maintain y ou r hp f ax 42 setup menu options Th e follo wing diagr am sh o w s the optio ns that ar e av ailable w hen y ou pres s Setup . 1. P r i n t R e p o r t T o open a menu: •p r e s s Setu p repeatedly until y ou see the menu, then pr ess Ente r •p r e s s Setup and th en press Options r epe at edl y un til y ou see t he men u , th en pr e ss Ente r • type the menu number T o sele ct a se tti ng: • p re ss a n d to cy cl e t h ro u g h t h e sett ings, then press Ente r to select the disp lay ed set ting • t ype th e set ting numb er 1:Ind iv i dual Speed Dial 2 : Gr ou p Sp eed D ial 3: Del et e Sp eed D ial 4:Print Speed Dial List 2:Speed Dial Setup Set up 1:L ast T ransacti on 2:Fa x Lo g 3:S peed Dial List 4:M enu Set ti ng s 5:Self-T est Repor t 6:A utomatic Reports Setup 3:Basic F a x Setup 1:Date and Time 2:Fax H ea der 3:Rings to Ans w er 4:P aper Si z e 5:T o ne or P ulse Dialing 6:Ring and Bee p V olum e 7 :Fax F orwarding Bla ck Only 4: A dv a n c e d Fa x S etu p 1:Automati c Reports Setup 2 :A ns w er Ri ng P atter n 3:Bu s y R edial 4:No An s wer Redial 5:Automati c Reducti on 6:Bac k up F ax Recepti on 7 : Er ror C orrec ti on Mo de 8:Silent Detect 5 :Mai nt ena nce 1:Cle an Print Car tr idges 2: Al i gn P ri n t Ca r t rid g e s 3:Rest or e Fac tory D ef aults 4:Reprint Fax es in M emor y 5:Set Language & Country/Region
6 43 additional setup inf ormati on Th is secti on desc r ibes ho w t o set the language , country/r egion , and ho w to s et up y our HP F ax w ith other o ff ice eq uipment . The st andard installati on instr uc tions ar e pr o vi ded in yo ur Setup P oster , w e r ecommend keep ing it for later us e. set th e language and countr y/r egion Usuall y , yo u set the language and country/r egion the f irs t time y ou tur n the HP F ax on. If y ou would like to change the coun try/ r egion or lang uage , use th e follo wing pr ocedur e . Tip — If y ou ar e unable to r ead the fr ont -panel display language, but need to r es et it , pr ess Setup , 5 , 5 . Fo llo w the ons cr een inst ructions. 1 Press Se tup unti l 5:Main tena nce appear s, and then pr ess Enter . 2 Press until 5:Set Languag e & Country/Re gion appears , and then pres s Ente r . 3 W atch the display until the desir ed language app ears . Enter the language code on the ke ypad . Pr es s 1 fo r yes or 2 for no w hen th e displa y a sks y ou to co nfirm your sele ction. Afte r the language is se lected , you ar e pr ompted w i th all the countr ie s/ r egio ns for that selec ted language . 4 W atch the display until the desire d country/ r egion appears . Enter the country/region code on the k ey pad . Pre ss 1 for ye s or 2 fo r no w hen the display asks y ou to confir m your s electi on. Conf ir m the countr y/regio n and lan guage by pr inting a self-test r eport. 1 Press Se tup unti l 1:Print Re por t appears, and then pre ss En ter . 2 Press until 5:S elf- T es t Report appears , and then p r es s Ente r . connec t y our hp fax to a phone , modem, or a ns w er ing mac hine This sec tion e xplains how t o connect your HP F ax to v ar iou s offi ce dev ices: • phone : connect a phone to the HP F ax so it can us e the same ph one connecti on as the f ax line • modem : connect a modem to y our HP Fa x so it can us e the same phon e conn ection • answering machine : set y ou r HP F ax to dir ect v oi ce calls to the ans w er ing mach ine and fax calls to the HP F ax
hp fax 12 30 ser i es addi ti onal setup information 44 to conn ec t your hp fax to a phon e, mode m, or an swering ma chin e 1 Remo v e the w hite plastic stopper fr om connector 2 on the back of the HP Fax. con nector 2 on the HP F ax 2 If you w ant to connect mo r e than one dev i ce to connector 2 on the HP Fax, pur chase a Y -splitter and p lug it into connector 2 . 3 Connec t the phone cor d fro m the phon e , modem , or ans w e ri ng machin e to con nector 2 (or Y -split ter) . Caution! Do not u se the pho ne cor d that came w i th the HP F ax f or this purpo se . T hat phone cor d mus t connect c onnecto r 1 on the HP F ax to the w all j ac k f or y our ph one s y st em . See the Se tup P oster for de ta i ls . con nector 1 on the HP F ax Note: If yo u are co nnecting an answ er ing machine , see answ er fax ca lls when you use an answer ing mac hine on t he same line on page 30, set the ri ngs to ans wer setting on page 2 3 for info rmati on on co rr ec tly s etting the number of r i ngs , or c hang e the answer ring patte rn (distin c tive ringing) on page 2 6. Note: If yo u are co nnecting a modem, turn off its fa x -rec ei v e featur e .
7 45 tr oubleshooting help This c hapter pr o v i des tips for s olv ing pr oblems and for impr o v ing the quality of y our fax and copy jobs . paper jams problem solution T he pa per has jamm ed wher e it ent ers the HP F ax . Open the top, t ake the edge of the paper , and gently pull the paper out of the HP F ax. T he pa per has crumpled and jamm ed in the back of the HP F ax . Re mo v e the back door by pushin g the tabs inw ar d . Gentl y pull the paper out of the r olle rs . Replace the bac k door .
hp fax 12 30 tr oubleshooting help 46 tips to av oid paper jams • Mak e sur e the input tr a y is not o v erfilled . T he input tr a y capac ity var ies depending on the type of paper y ou ar e using . • Chec k that the input tr a y is in place. • Do not add paper to the input tra y w hile the HP F ax is printing . • Use r ec ommend paper ty pes, see recommen ded pa pers on page 7. • Do not let paper stac k up in the output tr ay . The pape r type and the amount o f ink used affe ct the output tr ay’s ca pac ity . pr int car tr idge pr oblems T he pa per has jamm ed wher e it exi ts t h e H P Fa x. Gr asp the leading edge of the paper and pull the paper out through the output tr a y . Note : If you turned the HP F ax off bef ore c lear ing the paper jam, turn it back on , and then restart y our output job . problem solution proble m resolution The s elf - t est rep or t sho w s str eakin g or w hite lines thr ough one or mor e of the color ed bars. Clean the pr in t cartri dges . 1 Pre ss Set up until 5:M aint enance appears, and then pre ss Ent er . 2 Pre ss until 1:Clean Print Cart r idges a pp ears, and t hen press Enter . If copy or pri nt quality still seem poor after y ou clean the pr int cartridges , r eplace the print cartr idge that is affec ted . F or inf ormati on, see replace t he print car tridges on page 40.
print cartridge problems 47 The sta tu s mes sag e cont inue s t o ask me t o r eplace th e cartridge after I hav e alr eady r eplaced it. The contac ts may need to be c leaned . Make sur e y ou ha v e the follo wing mater ials a vailable: • Cotton s w abs or an y soft mater i al that will not come apart or leav e fiber s (for e x ample , us e a sc r ap piec e of c lean cotton clo th). • Distilled, f ilter ed , or bottled w ater (T ap water ma y contain contaminants that can damage the prin t cartri dges). Caution! B e ca r eful not to g et ink o n yo ur ha nds or clothing. 1 T ur n the HP F ax on and open the prin t-car tr idge acc ess door . Th e pr int cartridges w ill mo v e to the access ar ea . 2 After the print cartridges ha ve s topped mov ing, unplug the pow er cor d from th e back of the HP Fax. 3 Lift the latch to r e lease the blac k pr int cartridge , and then pull it to w ar d y ou out of its slot . 4 Clean the black pr int c artridge: – Dip a clean cotton sw ab into distilled water and squeez e an y e x cess w ate r fr om the sw ab . – Hold the black print cartri dge by sides or top . – Clean the contacts as sho wn. Do not r emo v e the gold contacts . – Plac e the black pr int cartridge back into the holder . The blac k (#15) cartridg e goes on the r ight . 5 Clean the color pr int cartr idge: Repeat st ep 3 and 4 to clean the color pr int cartri dge . U se a c lean , moistened cotton sw ab to av o i d any contaminatio n. P lace the tri-color (#7 8) pr int cartr idge bac k into the holde r on the left . 6 Close the pr int-cartri dge access door . proble m resolution
hp fax 12 30 tr oubleshooting help 48 output pr oblems problem solution A blank page came ou t wh ile cop y ing or f ax i ng . Chec k to se e if the pri nt cartri dges ar e lo w or out of in k. F or infor matio n, see p rin t a self- tes t re port on page 3 9. – If black te xt is printing , and a bl ank page comes out of yo ur HP F ax, your black cartri dge is empt y . Fo r information on r eplac ing pr int cartri dges, se e repl ace th e print car tridg es on page 40. – If a color docume nt is printing , and the color does not prin t cor r ectl y , one or mor e of the colo rs in the colo r car tr idg e ar e lo w . F or infor mation on r eplac ing print cartri dges, see replace t he print car tridge s on pag e 40. – If the self-test report sho w s gaps or str e aks, c lean the print car t ridge s. F or info rmat ion, s ee clean th e pr in t cartr id ges on page 41. Colors a re prin ting differ e ntly than I expect ed. Pri nt a self- tes t r eport to make sur e all si x colors ar e a vailable (C Y AN, MA G ENT A, YELL O W , VIOLET , GREEN, and RED) . F or inf ormati on , see print a self-te st report on p age 3 9. – When colors ar e completel y wr ong (for e x ample, w hen gr een pr ints as blue or ye llo w or gr a y prints as purple), the color car t ridge m ight have run out of on e or m ore c olo rs o f in k. – If a color is miss ing , try cleaning the prin t cartri dge contac ts. If the pr oblem persists , r eplace the color print cartridge . F or i nfo rmation on c leaning the print cartri dge , see clean the pri nt car tridge s on pag e 41 and for inf ormati on on replac ing pr int car tr idges, see r eplac e the pri nt car tridge s on page 40. Th e pr in to ut is slanted or sk e w ed . Chec k t he f ollo w i ng: • Is the paper loaded corr ectl y? Mak e sur e the paper is feeding pr oper l y fr om the input tr ay . Als o chec k to mak e sure that the paper is sittin g pr operl y in the input tr ay . Slide the paper -width and pa per -length guides against the sides of the paper to ensur e that it feeds s tr aight thr ough. Make su re the p ap er ca n move eas ily u nde r th e g uides. For more informat ion, see l oad p aper on page 6 . • Is the paper type suitable f or the HP Fax? F or i nf ormati on on r ecommended paper types , see recommen ded pape rs on page 7. • Is ther e mor e than one paper type loaded in th e input tr a y? Load onl y one type of paper at a time. • W as the fax sent cor r ect ly? Chec k w ith the sender ; the ori ginal may not ha v e been loaded cor r ectl y in to the sendin g fa x machin e .
qualit y problems 49 quality pr oblems Th e pr in to ut is blank. Chec k the f ollo wing : • Did y ou place the ori ginal print-side do w n? Mak e sure that y ou placed y our or iginal prin t -side do w n in the automati c docume nt feeder (ADF ) . F or i nfo rmation on loading originals, see load originals on p age 5. • Pr int a self-test r eport to dete rmine the pr oblem. F o r infor mati on , see pr int a s elf -te st repo rt on page 3 9. – If the r eport has mis sing color s, c lean the pr int cartr idges . F o r informat ion, see c lean the p rin t ca rtri dges on page 41. – If y ou are pr inting black te xt and a blank pa ge comes out of the HP F ax, your black cartri dge is empt y . Fo r information on r eplac ing pr int cartri dges, se e repl ace th e print car tridg es on page 40. – If y ou are pr inting a color doc ument and th e color does not pr int cor r ectl y , one or mor e of the colo rs in the colo r car tr idg e ar e lo w . F or infor mation on r eplac ing print cartri dges, see replace t he print car tridge s on pag e 40. • Do y ou need to adjust the copy settings? If y ou ar e making a copy , ch eck the lighter/dar k er featur e . F or i nfo rmation on adjus ting the copy set tin gs, se e make copi es li ghter or da rk er on pag e 3 4. problem solution Colors a re bleedin g int o each other . Chec k the se tting for th e type of doc umen t y ou ar e cop y ing. C olor doc umen ts ma y u se e x cess in k . –T r y u s i n g t h e Norma l setting or use HP Pre mium P apers. F or inf or mation , s ee increase copy speed or quali ty on page 34. – Check to see that the paper type is suitable f or this HP Fa x. F or inf or mation , s ee r ecommen ded pape rs on page 7. Ink is not fi lling the te xt o r gr a phi c s comple tel y w hen prin ting. Chec k the fo llo w ing: • Is the paper type set cor r ectl y? When cop y ing on tr anspar enci es or othe r spec ial paper type s, s elect the corr e sponding paper -t y pe setting. F or inf or mation , s ee r ecommen ded pape rs on page 7 and se t the pap er type on page 8. • Prin t a self-test r eport to chec k if the pri nt cartridg es need to be c leaned or r eplaced. F or informati on , see print a self- test report on page 3 9. – If ink is not f illing the pattern s complet el y , clean the pr int cartri dges . Fo r i n f o r m a t i o n , s e e c lean the pr in t cartri dge s on page 41. – If cleaning does not help , r eplace the print cartr idges. F or infor mation on r eplac ing print cartr idges, s ee re plac e the p ri nt cartr idges on page 40. problem solution
hp fax 12 30 tr oubleshooting help 50 Th er e ar e hori z ont al streaks on the cop y or fa x. • Chec k to se e that y ou are u sing the hig hest po ssible pr int qu ality . Use a high print q ualit y (B est) for y our p r oject . F or in formation, see increase co p y spee d or qu al ity on page 34. • Pri nt a self-test r eport to ch eck the pr int cartri dges . F or in for matio n, see print a self- test repo rt on page 3 9. – If ink is not f illing the patter ns complete ly , clean the cartridges . F o r informat ion, see c lea n th e print car tridg es on page 41. After clean ing , tr y cop y ing or pr inting the f ax again. T o repri nt the f ax f r om me mory , see r eprin t faxes in memory on page 2 7. – I f c leanin g doe s no t he lp , r e plac e the pr int cartr i dge s . F or informat ion, see rep lace the pr i nt cartr idge s on page 40. The copy or fax is fa de d, or th e colors ar e dull. • Chec k to see that y ou are us ing the right type of paper fo r your pr o ject . If the paper y ou are using is too fibr ous , the ink applied by y our HP F ax may not full y cov er the prin t surface. Mak e sure y ou ar e using a paper that is appropr i ate for y ou r HP F ax. F or informati on , see recomm ende d papers on page 7. Not e: Y our HP Fax is desi gned to wo rk w ell on most paper types . T est a var iet y of paper types bef or e buy ing large quantities . F ind a paper type that w orks w ell and is eas y to purc hase . H P Pr emium P apers ar e designed f or the best quality r esults . • Adj us t the contr as t of the cop y or f ax . F or infor mation on adj us ting the contrast for copy jobs, se e m ake copies ligh ter or darker o n page 34. F or in formation on adjusti ng t he co ntrast for fax jo bs, see ch an g e co n tr as t on page 21. • Pri nt a self-test r eport to ch eck the pr int cartri dges . F or in for matio n, see print a self- test repo rt on page 3 9. – If the colors do no t appear corr ect on the self- tes t r eport, c lean the pr int cartridges . F o r infor mation , see clea n th e print car tridg es on page 41. After c leaning , tr y cop y ing or pr intin g the fax again . T o r epr int th e fax f r om me mory , see r eprin t fax es in memory on page 2 7. – I f c leanin g doe s no t he lp , r e plac e the pr int cartr i dge s . F or informat ion, see rep lace the pr i nt cartr idge s on page 40. The copy or fax is fu zz y o r b l ur r y . • Chec k to se e if y ou ar e usi ng the r ight ty pe of pa per fo r yo ur pr oj ect . If the paper y ou are using is too fibr ous , the ink applied by y our HP F ax may not full y cov er the prin t surface. F o r most doc uments, plain paper w or ks w ell. F or documents w i th dense output , such as hi gh-contr ast gr aphics or photogr a phs, use HP Pr emium paper for best r e sults. F or informat ion, see rec omme nded papers on page 7 and recomm end ed paper-t ype set tings for co py ing on page 9. • Chec k to mak e sur e y ou are u sing the highes t possible cop y quality . F or informat ion, see inc re ase cop y speed or q uality on page 34. problem solution
qualit y problems 51 The co py o r fa x has v er tic al streak s or is mis sing v ertical lines . • C hec k to se e if y ou r or i ginal cont ains thin lin es . If y o ur or i gina l conta ins lines that ar e too thin, the y may disappear in places w hen y ou copy or fax it . T ry dark eni ng the lines on y our or iginal , and then copy or fa x it again. • C hec k to se e if y our or i ginal is wr inkled . If y ou r or i ginal is h ea v i er than 2 4 lb . and is wri nkled, some lines could be missed dur ing copy ing or fax i ng . F latten the original doc ument , and copy or fa x it agai n . problem solution
hp fax 12 30 tr oubleshooting help 52 cop y pr oblems problem solution Nothing happens wh e n I t r y to c o py . • Mak e sur e the H P Fa x is turned on . If the f r ont-panel disp lay is blank, the HP F ax is turned off . Mak e sur e the HP F ax is connected to a po w er outlet . F or infor mation on tur ning on and connecting y our HP F ax to a po w er outlet , s ee the Se tup P os ter . • Mak e sur e y ou r ori ginal is f ull y inserted into the automa tic doc umen t feede r (A DF) . Wh en y ou place y our orig inal into the ADF , Origin al Loa de d display s on the fr ont panel . If this message does not appear , r emo v e y our or iginal and re -insert it. F or information , s ee load originals on page 5. • When you are copy ing sev eral p ages o r do c ume nts, you must wa it un til the HP F a x comple tes the c urr ent copy j ob befo r e st arting a new cop y job. • The HP F ax may be bus y re ceiv i ng a fax. R e vi e w the fr ont -panel display fo r any statu s messages . • Chec k to see that y ou loaded the corr ect paper type in the input tr a y . Fo r informat ion, see rec omme nded papers on page 7 and recomm end ed paper-t ype set tings for co py ing on page 9. Caution! Do not use the HP F ax to co p y onto en v e lopes. • Check to see if the r e is a paper ja m. F or more in formation on clearing a paper jam , see avoi d ja m s on page 10 and paper jams on page 4 5. P ar ts my or igin al do not appear or ar e c ut off . • V eri fy tha t y ou ar e cop y ing on to the same si z e paper as the or iginal . This pr oblem is most common when try ing to copy a legal-si z e paper onto letter -si z e paper . • V eri fy th at y ou hav e select ed the pr oper paper si z e for your pr o ject . Fo r infor mation on s ettin g the paper si z e, s ee set th e paper size on page 10. • Mak e sur e that y ou ha ve c orr ectl y loaded the paper in the input tr ay and that the input tr a y is pr oper l y installed . F or infor mation , see loa d paper on page 6. • Mak e sur e the document guides ar e adjusted pr op er ly . The guides should be clo se to the edges of the paper in the input tr ay , but mus t not bend the paper . Fo r inform ation on loading originals, see load originals on page 5. • If you a r e copying from an origin al with no margin s, reduce the copy to mak e sur e the te xt or images are not c r opped . F or inf ormatio n , see reduce or enlarge a copy on page 3 5. Cop ies ar e too dark or too light . Adj us t the contr ast of the cop y . F or inf orm ation , s ee make copies lighter or dar k er o n page 34.
fax problems 53 fax p rob l em s problem solution F ax tr ansm issi on is slo w . • If your fax contains a lot of g raphics, it will take long er to se nd. • If the ph one line con necti on is “ n o is y , ” it ma y ca use the f ax tr ansm issi on to b e sl ow . • If you sele cted a high resolut ion, co nside r usi ng t he st and ard resolut ion to sen d th e fax fa st er . For in for ma ti on, se e cha ng e r e s o lu t io n on page 21. • If y ou ar e yo u fax i ng in color it w i ll ta ke longer to s end . C onsider sendin g the fax in black and white . • Con tact the r ecipi ent to f ind out if somethin g is wr o ng w ith the r ece iv i ng f ax mac hin e . T he r ecei v in g f ax mac h ine ma y ha v e a pr ob lem . Or , the r ecei v ing f ax may not be able to r eceiv e data at the same r ate y ou ar e sending data . If the recei v i ng fax modem speed is slow e r , it w ill take longer to s end. Pa g e s o f a f a x I re c eive d a re mis sing . • Chec k to mak e sur e ther e is paper in the in put tr ay . F or info rmatio n , see load pap er on page 6. • C heck to se e if the f ax was s ent cor r ec tly . Chec k w ith the s ender to f ind out how many pages were sent. T he se ndin g fax machine may hav e failed to f eed eac h page of the or iginal . Fa xe s a r e r ecei v ed , but ar e not pri nting . • Chec k to see if y ou ar e out of paper . If the HP F ax runs out of paper , incoming fax es ar e s tor ed in memory . For infor mation on loading paper , see load paper on p age 6. F or i nfo rmatio n on fax es s tor ed in memory , see s et b ack up f a x re cept ion on page 2 7 an d re print f ax es in memory on page 2 7. • Chec k to see if y ou ha ve a paper j am. If the HP F ax is unable to pr int because o f a paper jam , incomin g f axes are sto r ed in memor y . For infor mation on paper ja ms, see avoid jams on page 10 and paper jams on page 4 5. F or i nfo rmatio n on fax es s tor ed in memory , see set b ackup fax recept ion on pag e 2 7 and r eprint fa x es in memor y on page 2 7. Pa g e s o f a f a x I sen t ar e missi ng . • Mak e sur e each page of y our or iginal w as p ic k ed up separ a tel y f r om the ADF . Some times p ages are missing because t wo or more pages of your or iginal fed into the ADF at the same time. T r y re-sending th e f ax and mak e sur e each page feeds separ atel y . • C heck w i th the r ec i pien t to se e if ther e is a pr oblem w ith th e r ecei v ing fax machine.
hp fax 12 30 tr oubleshooting help 54 The H P F ax d o es not answ er after the cor r ect numbe r of rings. • Chec k to see if y ou ha ve y ou selec ted the desir ed number of r ings and che ck to m ake s u re Auto Ans wer is o n . F or info r mati on on s e tting the numb er of r ings , see s et the rin gs t o ans w er s ettin g on page 2 3. F or information o n turn ing on Auto A nswer , see r eceive a fax aut omatic ally on page 14. • If y ou hav e a telephone ans w er ing machine connected to y our ph one line , see answ er fax calls w hen y o u use an ans w erin g m achine on the sam e li ne on pa g e 3 0 fo r i n form a ti on on s et t in g up your H P Fa x fo r u se w ith an ans wer in g m ach ine . • If y ou ar e u sing a v o ice mail s ys tem w ith y our HP Fa x, see answer fax calls when y ou use v oice m ail on t he s ame ph one l ine on page 30 for information o n usin g th e HP F ax with voice mail. • C heck to see if y ou ha ve the r ing patter n set co r r ectl y . If y ou subs c ri be to a distinc ti v e r ing se r v i ce thr o ugh y our t elephone compan y , chec k that the HP F ax r ing pattern is set cor r ectl y . If you do not subsc r ibe to a distinc ti v e r ing servi ce or do not ha ve this se rvic e av ailable in y our ar ea , mak e sur e that the ri ng pattern is set to All Rin gs . F or i nformation o n set tin g the ring pattern , see cha nge the ans w er r ing pa tter n (di stin ctiv e r ingi ng ) on page 2 6. problem solution
fax problems 55 Incoming calls ar e not being answ e r ed. • Chec k to mak e sur e Auto Answer is on . The gree n light ne xt to the Auto Answer button is lit whe n the featur e is e nabled . If the light is of f , the HP F ax w ill not au tomati cally ans w e r the phone whe n it rin gs. P r ess the Aut o An sw er but ton to turn it on or off . • C heck to see if the HP F ax is conn ecte d to the phone s ys tem co rr ec tly . Mak e sur e the phon e line is conn ected . T o test the connec tion: –P r e s s Fa x . –P r e s s Sta rt, Blac k or Star t, Color . If the HP F ax is connec ted to the phone s yst em corr ectl y , y ou will hear a dial tone . –P u s h t h e Cancel but ton t o hang u p . See the S etup P ost er for infor mati on on setting up the HP F ax. • C heck to se e if the r ing patter n is set cor r ectl y . If y ou sub sc r ibe to a distinc ti v e ri ng serv ic e thr ough y our telephone compan y , ch ec k that the HP F ax r ing pattern is set cor r ectl y . If you do not subsc r ibe to a distinc ti v e r ing serv ice , mak e sur e that the r ing pattern is s et to All Rin gs . F or inf orm ation on s etting the r ing pattern , s ee c hange the answer ring patte rn ( dis tincti v e r ing ing) on page 2 6. • If y our HP Fax is on the same phone line as an answ er ing machine , y ou ma y need to change the nu mber of r ings. F or infor mation , s ee answer fax cal ls when you use an an swering ma ch ine on the s ame line on page 30. • C hec k to see if you ar e using an ISDN (Int egr at ed Serv ice s Dig ital Netw ork) servi ce . Th e HP F ax is a Group 3 fax mac hine . It is not desig ned for dir ect connecti on to an ISDN servi ce . Y ou can u se the HP F ax w ith an ISDN serv ice b y connec ting it to an analog telephone port ( “R-inte rface ”) on an ISDN terminal adapter . problem solution
hp fax 12 30 tr oubleshooting help 56 I am having pr oblems connec ting to another fax mac hi ne . • C heck to mak e sur e y ou di aled the number cor r ectl y and that the numb er y ou hav e enter ed is corr ect . F or e x ample , y ou might need to dial a “9 ” pr ef i x depending on y our phone s y stem . • Chec k to se e that the HP F ax is connec ted to the phone s y stem corr ec tl y and that the phone li ne is connect ed . T o test the connec tion: –P r e s s Fa x . –P r e s s Sta rt, Blac k or Star t, Color . If the HP F ax is connec ted to the phone s yst em corr ectl y , y ou will hear a dial tone . –P u s h t h e Cancel but ton t o hang u p . See the S etup P ost er for infor mati on on setting up the HP F ax. • Chec k to mak e sur e the telephone w all outlet is w ork ing proper l y . T ry connec ting a w orking teleph one and phone cor d into the w all outle t y ou ar e using f or the HP F ax . If the phone does not w or k, c all your local phone com pany for s ervi ce . If the ph one does w or k , try reco nnectin g the HP F ax to the telephone outlet us ing a diff er ent phon e cor d . • Do y ou h av e a no is y phone line conn ecti on? If the f ailur e w as du e to no ise on the phone line , y ou may be able t o connect w hen y ou try again. T r y to send the f ax again. • If yo u hav e e xtensi on phones or other equipmen t on the same phone line as the HP F ax, mak e sur e that e xtensi on phones ar e not o ff the hook . Disconnect other phone equipm ent and try to fax again. • If y ou think so mething is w r ong w i th the r ece i vi ng fax mac hine , c heck w ith the r ec ipient . The r ece i v ing f ax mac hine ma y ha v e a pr oblem . • Are you usi ng a n IS DN ( Int egrate d Ser vices D igit al N et work) ser vice? If so , the HP F ax is a Group 3 fax mac hine. It is not designed f or direct connecti on to an ISDN s ervic e . Y ou can use the HP F ax w ith an ISDN serv ice by connecting it to an analog telephone port ( “R -interface ”) on an ISDN terminal adapter . problem solution
erro r m ess ag es 57 error messag es I canno t r ece i v e a fax on my extension l ines. • Chec k to se e that Aut o Answer is on. T he g r een li ght ne xt to the Auto Answer but ton in the fr ont panel is lit when the featur e is enabled . If the light is o ff , the HP Fax w ill not automatica lly ans w er the pho ne whe n it r ings . Pr es s the Auto Ans w er button to turn it on or off . • Mak e sur e the HP F ax is co nnec ted to the phone s y stem corr ectly . Mak e sur e the pho ne line is c onnecte d . T o tes t the conn ection : –P r e s s Fa x . –P r e s s Sta rt, Blac k or Star t, Color . If the HP F ax is connec ted to the phone s yst em corr ectl y , y ou will hear a dial tone . –P u s h t h e Cancel but ton t o hang u p . See the S etup P ost er for infor mati on on setting up the HP F ax. • C heck to see if the te lephone w all outlet i s w ork ing pr operl y . T r y connec ting a w ork ing telepho ne and phon e cor d int o the w all outle t y ou ar e using f or the HP F ax . If the phone does not w or k, c all your local phone com pany for s ervi ce . If the ph one does w or k , try reco nnectin g the HP F ax to the telephone outlet us ing a diff er ent phon e cor d . • If y our HP Fax is on the same phone line as an answ er ing machine , y ou ma y need to change the nu mber of r ings. F or infor mation , s ee set the r ings to ans w er setting on page 2 3. For i nform ation on using an ans w er in g mach ine w i th y our HP Fax , see answer fax call s wh en you use an answering ma chi ne on t he sam e line on page 30. error mess age solution Br oadcast fax failure . Do the follo wing: • Check to mak e sur e y ou dialed the number corr ectl y and that the numb er y ou hav e enter ed is corr ect . F or e x ample , y ou might need to dial a “9” pr efi x depending on y our phone s y stem . • Chec k the log to fin d out mor e abo ut the failu r e . The log contains er r or codes for many common fax transmissio n err ors. F or inf ormati on , see gener ate s ystem r epo rts on page 20. problem solution
hp fax 12 30 tr oubleshooting help 58 Cannot load docu ment in the automati c docu ment f eeder (A DF ) . Remo ve the docu ment. Mak e sur e y ou do not hav e an y sta ples, paper clips, or bent edges , and then r eload it in the ADF . Mak e sur e that y ou ar e using a r ecommended p aper type . R est art the job . If y ou are s ending a fax, y ou do not need to r e -send the pages fax ed bef or e the er r or occ urr ed. F or infor mation on loading paper , see load pa per on page 6 and f or infor mation o n rec ommended paper , see r eco mmende d pa pers on page 7. HP F ax memo ry fu ll. • Chec k to see if y ou ar e out of paper . If the HP F ax runs out of paper , inc oming fax e s ar e s tor ed in memo ry . If the memo ry become s f ull , t he HP F ax stops ans w e ri ng calls. Y ou need t o prin t the fa xe s stor ed in memory bef or e the HP F ax can start r ecei v ing f axe s again . T o print th e fax es s tor ed in memory , lo ad paper and pres s Ente r on the fr o nt panel. F or more in formation, see repr int fax es in memory on pag e 2 7. • Chec k to see if y ou ha ve a paper jam . Clear the paper jam , and then pr es s Enter on the fr on t panel. F or infor mation , see av oid jams on page 10 and tips to a v oid pap er j ams on page 46. HP F ax/ph one line conn ector needs re c on fi g u ra t io n. T urn the HP F ax off and on a gain to r econfigur e the fax/phone lin e connec tor . HP F ax is initia li zi ng. Whe n the HP F ax is initiali zing , pleas e w ait w hile the HP F a x s tarts up . Need p r int cartr idge alignment. If you hav e installed new pr int cartridges, y ou must align the print cartri dges to ensur e e x cellent pri nt quality . After y ou insert a new cartri dge , pr ess Enter on the fro nt panel. F or in fo rmation on aligning pri nt car tr idges , see align cartr idges on page 41 . Out of paper . • Chec k to see that y ou hav e paper in the input tra y . Load paper for y our output j ob . Mak e sure ther e i s only one type o f paper in the input tra y . F or more in formation, see load paper on page 6. • Chec k to se e if the back door of the HP F ax has been r emo v ed . If the back door has been r emov ed to c lear a paper jam , be sure to r eplace the back door to the c los ed positi on. P aper s i z e err or . The pa per si z e y ou ar e u s ing is not co mp atib le w ith the HP F ax. F or infor mation on r ecommended papers, see r ec omm ende d pap er s on page 7 and for infor mation on papers to a vo id , see papers to avoid on page 8. error mess age solution
erro r m ess ag es 59 Pr int ca rr iage stalled . • W er e y ou loading the pr int cartri dges? If so , turn the HP F ax off . F lip the latches dow n , and then turn the unit back on a gain. Mak e sur e that y ou w ait at least 10 seconds f or the carr ia ge to stop bef or e r aising the latch es . F or mor e inf or mation, see r epl ace the pr int c artr idges on page 40. • Chec k to see that the HP Fa x is turn ed on. Look o n the f r ont-panel displa y (or c heck f or a gr een li ght on the fr on t panel) . If the displa y is blank, th e HP F ax is turned off . Chec k the conne cti ons . See the S etup P ost er for infor mati on on setting up the HP F ax. • Ar e you usin g the HP F ax f or the fi rst time? Mak e sur e th at y ou ha v e r emo ved all packing mater ials fr om the HP Fax. • Ar e you usin g the pri nt cartridge f or the f irs t time? Mak e sur e that y ou ha ve r em o ved the pr ot ecti v e tape fr om the nozzles on both pri nt cart ridges . Do no t touch the gold co ntacts. F or in form ation on handl ing the pri nt cartri dges , see hand le pri nt cartr idges on page 3 9. • Do you ha v e a paper jam? F o r informati on on paper jams, see paper jam s on page 4 5 and avoid jams on page 10. • Do the pri nt cartri dges need to be cleaned? Pr in t a self-test report to ch eck the pr int c artridg es. F or infor mation on cleaning pr int cartridges , see c lean the p rin t cartr idges on page 41 and fo r infor mation on pr inting a self-test r eport, s ee print a self- test report on page 3 9. • Did y ou try to add paper to the input tr ay w hile pr inting? Remov e the paper , turn off the HP F ax, and then unplug the pow e r cable fr om the back of the HP Fax. W a it a fe w seconds, and then plug in the pow e r cable and turn the HP Fax o n. Pr int cartr idge mis sing . • C heck to se e if the pr int cartr idge is m issing or the incorr ect pr int cartridg e is installed . If not , r emo v e and r einse rt the car tr idges, m aking sur e to snap them into thei r holders . F or in for mati on, see re plac e the pr int car tridge s on page 40. • Did y o u re mov e the pr otec ti v e tape fr om the pr int cartridg e? Car efu lly r emo v e the gree n tape fr om the print cartr idge . Do not rem ove t h e g o ld contacts . F or in for mati on, s ee handl e print car tridg es on page 3 9 and replace t he print cartri dge s on page 40. error mess age solution
hp fax 12 30 tr oubleshooting help 60 fa x l o g e rro r co d e s Use this table to help y ou interpr e t the differ ent codes that appear in the R esults column on the fax log . If y ou encounte r the same err or repeatedly , try tu r ning off er r or corr ection mode (E C M) . T he f ollo w ing table sh o w s the codes s pec if ic t o ECM . For in f ormati on on u sing E CM, s ee use error c orrect ion mo de on page 28. Error Code Erro r Definition 223 ECM 22 4 One or more r e cei ved pages ma y not be r eadable. 2 2 5- 2 3 1 There is a fea ture inc ompati bilit y with the send ing fax m achine. 232-23 4 235 - 23 6 EC M 237 The t elephone connec tion w as lost . 23 8 2 3 9- 2 4 1 ECM The s ending f ax machi ne sent an une xpected comm unicati on . 2 4 2 The r e mote f ax machine is attem pting to r ece i ve in stead of send . 243 - 24 4 2 4 5- 2 46 ECM The s ending f ax machi ne pre matur el y ended the ses sio n. 2 47-2 4 8 249 -2 5 1 ECM Ther e w as a comm unication er r or w ith the sending fax machine . 2 5 2 T elepho ne line co nditi ons w er e too p oor to r ecei v e a f ax . 2 5 3 The sending f ax ma c hine attempted to use an unsupported pag e w i dth. 2 81 282 EC M 283 -284 285 ECM 286 The t elephone connec tion w as lost . 2 9 0 Ther e w as a communi cation er r or w ith the sending fax machine . 2 91 The r ece iv ed f ax could not be stor ed. 314-3 20 The r e is a f eatu r e inco mpat ibili ty w ith the r ecei v ing fax mac hine . 3 21 Ther e w as a communicati on err or with the re cei v ing fax machine . 3 2 2 -3 2 4 T elepho ne li ne cond iti ons w e r e too poor to se nd a f ax . 325 - 328 ECM 32 9 - 3 3 1 The r ecei v ing fax indicated one or mor e pages may not be r eadable . 332- 337 33 8 - 3 42 EC M 34 3 The r ec ei v ing fax mac hine sen t an une xpect ed comm unicati on . 344 - 348 34 9- 3 5 3 ECM 354 - 355 The t elephone connec tion w as lost .
fa x l og erro r co d es 61 356 - 36 1 36 2 -366 ECM The r ec ei v ing fax mac hine pr em ature ly ended the s essi on . 36 7 - 37 2 373 - 37 7 ECM 378 - 3 8 0 Ther e w as a comm unication er r or w ith the re cei v ing fax machine . 3 81 The t elephone connec tion w as lost . 3 8 2 The r ecei v i ng fax machine stopped accepting pages. 3 8 3 The telephone con necti on w as los t . 39 0 39 1 Ther e w as a comm unication er r or w ith the re cei v ing fax machine . Error Co de Error Definit ion
hp fax 12 30 tr oubleshooting help 62
8 63 tec hnical inf orm ation specif icatio ns The follow ing s ections c ontain specification s for your HP Fax. paper specifications inpu t tray capac ities pape r si zes margin specifications type paper w eigh t input t r a y * outp ut tray † ADF Pla in paper 16 to 2 4 lb . (60 to 90 gsm) 15 0 5 0 black , 20 color 20 Legal paper 20 to 2 4 lb. ( 7 5 to 90 gsm) 150 5 0 blac k , 20 color 20 T ran sp ar ency f ilm N/A 2 5 30 N/A * Maximum capac ity † Output tra y capac ity is affected by the type of paper and the amount of ink you ar e using . HP r ecom mends empty ing the tr a y fr equentl y . T ype Siz e input tr a y ADF P aper Letter : 8. 5 x 11 inch (215 .9 x 2 7 9 .4 mm) Legal: 8. 5 x 14 inc h (215 .9 x 3 5 5.6 mm) A4: 210 x 2 9 7 mm Ye s Ye s T r a nspar ency f ilms Letter : 8. 5 x 11 inch (216 x 2 7 9 mm) A4: 210 x 2 9 7 mm No Y es Cus tom 3 x 5 inch to 8.5 x 14 i nch ( 7 6.2 x 12 7 mm to 216 x 3 5 6 mm) No Y es To p (leading e dge) Bot tom (tra iling edge) * Left Ri ght Sheet Paper U . S . L e tter , U .S . L e gal . 0 7 in . (1. 8 mm) .46 in. (11.7 mm) .2 5 in . ( 6 .4 mm) .2 5 in . (6 .4 mm ) IS O A4 . 0 7 in . (1.8 mm) .46 in. (11.7 mm ) .13 in. (3 .4 mm) . 13 in . ( 3 .4 mm) * Th is mar gin is not L ase rJet-comp atible; h o w e ve r , the tota l wr iting ar ea is com patib le . Th e wr iti ng area is of fset f r om cent er b y .21 i nc he s (5 .4 mm) , w hic h cau se s as ymmetr ic top and bottom margins.
hp fax 12 30 ser i es techni cal i nf ormation 64 cop y specifications • Di git al imag e pr oc es sing • Up to 9 9 copies fr om original • Digital z oom fr om 2 5% to 200% ( v ari es by model) • Up to 12 cpm black , 8 cpm color • Copy speeds vary according to the comple x ity of the document fax specifications •W a l k - u p c o l o r f a x • Up to 100 speed -dia ls • Up t o 8 0 -p age m emory (ba sed on I TU- T T es t Im age #1 at s t andar d r eso lu ti o n. Mo r e complica ted page s or higher resolution w ill tak e longer and use more memory . Va r i e s b y m o d e l . ) • 20 -p age autom atic document feeder (ADF) • A ut oma ti c r e di al (u p to fi ve time s) • Confirmation and acti vi ty reports • CCITT /ITU Group 3 fax with E rr or Corr ection Mode • 3 3.6 Kbps tran smission • 3 se conds/ page speed at 33 .6 Kb ps (b ased on ITU - T T est Image #1 at standa rd r esolution. Mor e comp li cated pages o r higher re solution will take long er and use mor e memory) • Br oadcast t o 20 locatio ns • Ring detect wit h automa tic fax/ answer ing mach ine switching • Dela y ed fax ing ph ysical specifications •H e i g h t : 9 . 2 2 i n c h ( 2 3 . 4 c m ) • Width: 17 .8 inch (4 5 .2 cm) • Depth: 14.6 2 inch (3 7 .1 cm) • W eigh t: 1 5 .4 2 l b ( 7 . 0 k g) mode spe ed (p pm) prin t res olutio n (dpi) scan r esolut ion (d pi) * Best Black up t o 3 1200 x 1200 † 600 x 1200 Color up to 1 1200 x 1200 † 600 x 1200 Normal Black up to 6 600 x 600 300 x 1200 Color up to 4 600 x 600 300 x 1200 F ast Black up to 12 300 x 600 300 x 1200 Color up to 8 600 x 600 300 x 1200 * Maximum at 200% scaling † On photo paper or premium inkjet paper 300 dpi Photo (dp i) F ine (dpi) Stand ard (dpi) Black 300 x 3 00 200 x 200 200 x 200 200 x 100 Color 300 x 3 00 300 x 300 200 x 200 200 x 200
specifi cations 65 pow er specifications • P ow er consumption: 50W maximum • Sour ce (Input) V oltage: 100 to 2 40 V AC, g round ed • Input Fr e quency : 50 to 60 Hz • Curr ent: 1. 0 A max imum • F igures are based on using the A C adap ter that c ame with your unit (HP par t num ber 0950- 380 7) . en vir onmental specifications • Recommended Oper ating T emperatur e R ange: 15º t o 3 2º C (5 9º to 90º F ) , 15% to 8 5% humidity , RH non -condensing • Allo wable Oper ating T emper atur e R ange: 5º to 40º C (41º to 104º F) • Non -operating (Stora ge) Te mperatur e Range: - 30º to 60º C (- 22º to 140º F) • In th e pres ence of high electr omagnetic fields it is p os sible the output from the HP Fax 1 2 30 series may b e slig htly distor ted additional specifications • Memory: 8. 0 -MB RO M, 8. 0 -MB RAM (HP F ax 12 30 ser i es) If you ha ve In ternet access, you can get acoustic inf ormation from the HP website at www .hp .com/ su pp ort . en vir onmental pr oduct stewar dship pr ogram protec ting the environmen t Hewlett-P ack ard is committe d to pr ov iding qualit y pr oducts in an env ir onmentally sound mann er . This product has been designed w ith sever al attributes to mi nimiz e i mpacts on ou r env ironment. F or more information , vi sit HP’s Commitment to the Envi ronme nt website at www .h p . c o m / abo uthp /environme nt . ozone produc tion This pr oduct ge ner ates no appreci able oz one gas (O 3 ). pape r use This product is su ited for the use of r ecyc led paper acc ording to DI N 19 309 . plas tics P lastic par ts over 2 5 gr ams are marked according to international standa r ds th at enhance the abilit y to identify plastics for r ecyc ling purposes at the end of the product’s life . re cyc l i ng p rog ra m HP offers an increasing number of pr oduct r eturn and recy cling programs in many countr ies, as well as partn ering w ith some of th e largest electr onic r ecy cling centers thr oughout the wor ld . HP also conser v es r esour ces b y r efur bishing and re selling some of its most popula r products. energy co nsump tion This pr oduct quali fi es for ENERG Y ST A R ® , whic h is a voluntary program established to encourage the d ev elop ment of energy-effi c ient offi ce products. ENE RG Y ST AR is a U . S. r egistered ser vice mark of the U. S . EP A . As an EN ERG Y ST AR part ner , H P has d etermined that thi s product meets ENE RG Y S T AR guidelines for energy effi ciency . F or more information on E NERG Y ST AR g uideli nes, go to w ww .ener gy star .go v .
hp fax 12 30 ser i es techni cal i nf ormation 66 mate r ial sa fety d ata sh eets Mate r i al s af ety dat a s heet s (M S DS) can be obt aine d f r o m th e HP w eb sit e a t www .hp .com/ go /ms ds . If you are in the Unite d States or Cana da and d o not have access to the Internet, call the U . S. HP FIRS T f ax -on -demand serv ice at (800) 2 31-9 3 00. Use Inde x number 7 for a listi ng of the material safety da ta sheets. Internat ional customers wi thout I nternet access sh ould c all (4 04) 3 2 9- 2 009 for f ur ther informa tion. r egulator y notices The follow ing sections are statements fr om various r egulator y ag encies . notice to user s of the U .S . telephone network: F CC requir ements This equipment complies with FC C rules , P ar t 6 8. On this equipment is a label that contains, am ong othe r information, the FCC Regi str ation Num ber and R inger E quiv alent Number (RE N) for this e quipment . If requeste d, pr ov ide this informati on to y our telephone com pan y . An FCC-co mpliant telephon e co r d an d a modul ar plug are pro v ided with this equip ment . This equipment is d esigned to be c onnected to the telephone network or premises w iring using a co mpatible modular jack which is P a rt 68-compl i ant. This equipment conne cts to the telephone net wor k through the follow ing standard network interface jack: USOC RJ-11C. Use the REN to determine the quantit y of devi ces you may connect to your telephone line and sti ll hav e a ll of those devices ring when your number is called. T oo many devi ces on one l ine ma y r es ult i n f ailur e to ri ng in r e spon se t o an incom ing cal l . In mo st , but not all , areas the sum of the RENs of all d ev ices should not ex ceed fi v e (5) . T o be c ertain of the number of de vi ces y ou may connect to your line , as determined by the REN, you should call your local telephone company to determine th e maximum REN for yo ur calli ng area. If this equipment causes harm to the telephone network , y our te lephone c ompan y may discontinue yo ur ser vi ce temporaril y . If possible, they w ill notif y you in advance. If a dv ance notice is not practical, you w ill b e notified as so on as possi ble. Y ou will al so be advised of y our ri ght to f ile a complaint w ith the FCC. Y our telephone company may mak e c hanges in its facilities, equipment, operations, or procedures that could affect the pr ope r operation of y our eq uip ment . If the y do , yo u w il l be g i ve n a dv a nce n oti ce s o y ou w il l ha v e t he oppor tunity to maintai n uninterr upted servic e. If you e xperi ence tr ouble with this equipment, please contact the manufacturer or look elsew here in th is manua l for warr anty or r epa ir in for mation. Y our telephone c ompany may ask you to disconne ct this equipment from the network until the problem has been corrected or until y ou ar e sur e that the equipment is not malfuncti oning. This equipme nt may not be used on coin service pro v ided by the telephone comp an y . Conne ction to par ty li nes i s subject to sta te tariffs. Conta ct your stat e ’s public util it y commis sion , publi c se r v i ce commissi on, or cor por atio n commissio n for mor e infor mati on . This equipme nt includes automatic dialing capabi lity . When pr ogrammin g and/or ma king test c alls to em ergency num bers: • Remain on the line and explain to the d ispatcher the reason for the ca ll . • P er form such activ ities in the off- peak hours, su c h as early morning or late ev ening. Notice : The FCC hearing a id compatibili ty rules for telep hones are not applicable to this equipm ent. The T ele phone Consu mer Protection A ct of 19 91 makes it unlawful f or any person to use a computer or other electronic de vice , including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each tr ansm itted pa ge
r egulator y notices 67 or on the first page of tr ansmission, the date and time it is sent and an identifi cation of the business, other entit y , or other indiv idual sendin g the messag e and the telep hone number of the sendi ng machi ne or s uch business, other entity , or individual . (The telepho ne number pro v ided may no t be a 900 nu mber or any othe r number for which c harges ex ceed local or long-di stance tr ansmi ssion char ges.) In order to pr o gram this information into your f ax machine, you should c omplete the steps d esc ribed in the sof tware . The United States F eder al Communicati ons Commission (in 4 7 CFR 15. 105) has spec ifi ed that the follo w ing notice be br ought to the attention of us ers of this product . Declaration of Conformity: This e quipment has been tested and found to comply with the limits f or a Class B digital devi ce , pursua nt to part 15 of the FCC Rules. Operation is subj ect to the follow ing two conditions: (1) th is dev ice ma y not cause ha rmf ul interfer ence , and ( 2) this de v i ce m us t a ccept a n y i nte rf er e nce r e cei ved , i nc lu ding in te rf er ence that ma y cause undesired operation. Class B limits are design ed to pro v ide r easonab le protection against harm ful interfer ence in a residential installation. This equipme nt generates, us es, and ca n r adi ate r adi o f r eq ue nc y ener gy , and , if no t ins ta lle d and u sed in acco r da nce w it h the i nstr u cti o ns , ma y cau s e har mfu l in te rfer ence to r adi o comm uni cat io ns . Ho we ve r , ther e is no guarantee that interference will not occ ur in a par tic ular in stallation. If this equipm ent does cause harm ful interfer ence to r adio or telev ision reception, whic h can be determ ined by turning the equipm ent off and on, the user is encouraged to tr y to corr ect the interference by one or more of the follo wing measures: • Reorient the receiv ing anten na. • Incr ease the separ ation between the equipment and the r ecei ve r . • Connect the equipment into an outlet on a c ir c uit differ ent fr om that to whic h the r ece i v er is co nnec te d. • Consult the de aler or a n experienced radio/T V technician for help. Pro duct Regulatio ns Ma nager , H ew lett-P ac k ar d Company , San Diego, (85 8) 6 5 5- 4100. The user may f ind the follo w ing booklet p r epared by the F ederal Communic ations Commission helpful: Ho w to Identif y and Resolve R adio -TV Inte rfer ence Problems . This bookle t is available from the U.S . Gove rnment Printing Offi ce, W ashington D C, 20402 . Sto ck No . 004 -000 -003 4 5-4. P ursuant to P ar t 15 .21 of the FC C R ules, an y c hanges or modificati ons to this equipment not expressly appro ved by t he H ew lett -P ack ar d Comp any may cause harmful in terference and void the FCC authori zation to ope r ate this equipm ent . doc statement / déclaration de conf ormité (Canada) Le présent appareil numérique n'émet pas de bruit radioéle ctr ique dépassa nt les limites applicab les aux appareils n umériques de la classe B prescrites dans le Règlem ent s ur le brouillage radioélectrique édicté par le mi nistère des Communications du Can ada. This digital app aratus does not e xceed the Class B limi ts for r adio noise emissions fr om digital appa r atus set out in th e Radi o Interference Regulations of the Canadian De par tment of Communications. notice to user s of the Canadian telephone net wor k Notice : T his eq uipm en t meet s the a ppl ic abl e In dus try C ana da T ermi nal E qui pme nt T echnical Specifi cations. This is confirmed by the r egistration numb er . The abbrev iation, IC, befor e the registr ation number signifies that r egistration was perfor med base d on a Declaration of Conf ormity in dicating that Industry Can ada technical specifications wer e met. It does not im ply that Industry Canad a appro ved the equipment. Note: The R ing er E quivalence Num ber (REN) assigne d to each terminal dev ice pro vi des an indication of the maximum n umber of terminals allow ed to be connected to a telephone in terf ace . T he te rm inat i on on an int er fa ce ma y con sis t of an y c ombi nat i on o f de v i ces subject only t o the requir ement that the s um of the Ringer E qui valence Numbe rs of all the dev ices does not ex ceed 5.
hp fax 12 30 ser i es techni cal i nf ormation 68 notice to all user s of the European Economic Area (E EA) This pr oduct is desi gned to interwork w ith the analogue telephone networks in the follo w ing countries: Network compati bility depe nds on customer -selected set tings, w hich must be reset to u se the equipm ent on a telepho ne network in a countr y other tha n wher e the product was purc hased. Contact the vendor or Hewlett -P ackar d Company if ad ditional product suppor t is n ecessa ry . This equip ment has been c ertified by the manufactur er in accordance with Directi ve 19 99/ 5/E C (ann e x II ) f o r P an-E uro pe an si ng le- t er m ina l co nne ct i o n to the publ i c s wi tc he d telephone netw ork (P S TN) . Howe v er , due to differences between the indivi dual PS TNs pro v ided in d ifferent count ries , th e approv al do es no t , of it self , give an uncond itiona l assurance of success ful operation on every PSTN network termin ation point. In the ev ent of pr o blems, y ou should contact y our equipment supplier in the f irs t instance. This equipme nt is designed for D TMF tone dialin g and loop di sconnect dia ling. In the unlikel y event of problems with lo op d isconnect diali ng, it is r ecom mended tha t you use this equipment only w ith the D T MF tone dial s etting. noti ce t o use rs of t he Ge rman tel epho ne n et work The HP Fax 12 3 0 seri es pr oducts are designed to c onnect only to the anal ogue public - sw itc hed telephone network (PS TN) . Please connect the T A E N telephone conn ector plug, pr o v ided with the HP F a x 12 30 seri es, into the w all sock et (T AE 6) code N. The HP Fax 12 30 series pr oducts can be used as a single device and/or in combina tion (in serial connection) with other appro v ed terminal equ ipment. gerä uschemission LpA < 7 0 dB am Arbeitsplatz im N ormalbet r ieb n ac h D I N 45635 T . 1 9 G erm any U K Ne t herl a nd s F r an ce Spai n It al y Belgium Lu x embour g Sw eden Aus tri a D en m ark Irel a nd Norway Fi nland S w itz er land Gr ee ce P ortug al
dec lar ati o n o f c onf orm ity 69 declaration o f conf or mity A c c o r d i n g t o I SO / I EC G u i d e 22 a n d E N 45 0 1 4 Man uf ac t ur e r’ s Nam e and A ddr ess: Hewlett- P ackard Compan y , 163 9 9 W . B ernardo Dr ive , San Diego, CA 9 2127 -189 9 , US A declares that the pr oduct conforms to the follo w ing P r oduct Specifi cations: Suppleme ntary Information: The pr oduct here w ith complies with the requir ements of the Lo w V oltage Dir ecti ve 7 3/2 3/ E C a nd th e EM C Dir ecti v e 8 9/3 36 /E C an d w i th t he R& TTE Dir e ct i ve 19 9 9/5 /E C (An ne x II) and carr ies the CE -m arking accordingly . E ur opean Co nt ac t f or r egu lat ory top i c s on l y : Y ou r l oc al He w l ett- P ac k ar d Sal es and Se rv i ce Office or Hew lett -P a ck ard GmbH. Depar tment HQ-TRE , Herrenberger Str asse 130, D- 710 3 4 Böblingen, German y (F a x 4 9- 7 031-14 -314 3) Pr oduct Name: hp fax 12 3 0 ser ie s Q16 7 8A Model Num ber(s) : hp f ax 12 3 0 (Q168 5A ), hp fax 12 30xi (Q16 8 6A), h p fa x 1 235 ( Q 1 68 4 A ) Product Options: None Saf e ty : IEC 60 9 50:19 91 A1, A2 , A3 & A4 EN60 9 50:199 2 A1, A2 , A3, A4 & A11 UL19 50/CS A 2 2 .2 No . 9 5 0, 3r d Ed. : 1 9 95 EMC : C I S P R 22 : 1 9 97/ E N 55022 : 1 9 98 , C l a s s B C IS P R24: 1 99 7 / E N 5502 4: 1 998 IEC 61000 -3- 2:19 9 5 / EN61000 -3- 2:199 5 IEC 61000 -3-3:199 4 / E N61000 -3-3:199 5 FCC P a rt 15-Cl ass B / ICES- 003, Issu e 2 / VCC I - 2 Te l e c o m : TBR21 (19 9 8)
hp fax 12 30 ser i es techni cal i nf ormation 70
9 71 get hp fax 12 3 0 s eries support This sec tion e xplains the servi ce infor mation pr o v ided b y Hew lett-P ack ar d. If y ou ar e unable to f ind the ans w e r you need in the docu ment ation su pplied w ith y our pr oduct , y ou can contact on e of the HP support service s listed in the follo wing pages. S ome support servic es ar e av ailable only in the U .S . and Canada , while others ar e a v ailable in many countr i es w orld w ide . If a support ser vi ce num ber is not li sted for y our co untr y or region, contact y our nearest a uth or i z e d H P deal er f or help . get support and other inf ormation fr om the inter net If y ou hav e Int ern et acce ss , y ou can ge t mo r e in f or mati on f r om the HP we bsit e at www .h p . co m / su pp o rt . The w ebsite off ers t echni cal support, dri vers , supplies , and order ing inform ation . hp customer support So ft w are progr ams fr om other comp anies may be included w ith y our HP Fax. If y ou e xper i ence pr oblems w ith an y of th os e pr ogr ams, y ou will r e cei v e the bes t tech nical assistance b y calling the e xperts at that c ompan y . If y ou need to contact HP Customer Support , do the follo w i ng bef or e y ou call. 1 Make sur e that: a . Y our H P F ax is plugged in and turned on. b . The s pec if ied pr int cartri dges ar e installed corr ectly . c. The r ec ommended paper is pr o per ly loaded in the input tr ay . 2 Re se t yo ur H P Fax : a . T urn off the HP F ax usin g the On button located on the unit’s fr ont panel. b . Unplug the po w er cor d f r om the bac k of the HP F ax. c. P lug the po w er cor d bac k into the HP Fax. d . T urn on the HP F ax using the On but ton . 3 F or mor e in for mati on , see the HP webs ite at www .hp .c om /s upp ort .
hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 72 4 If you ar e still e xper ienc ing pr oblems and need to speak with an HP C ust omer Support Repr esent ati ve: – Hav e y our ser ial number and service ID r ead y . T o di spla y your s er ial numbe r , on the f r ont panel , pr es s Ente r and Star t, Blac k at the same time , until the ser ial number appears in the fr ont- panel displa y . T o display y our ser vi ce ID , on the fr ont pa nel , pr ess Ente r and Star t, Color at the same time , until SER V ID: and the numb er appear in the fr ont-panel display . – Pr int a self-test r eport . See print a self-test report on page 3 9 for informat ion on printi ng t his repor t. – Mak e a color copy . – Be pr epared to de sc r ibe y our proble m in detail. 5 Call HP C ust omer Support. Be near your unit whe n you call . call in the U .S. dur ing war ranty Call ( 208) 3 2 3- 2 5 51 Mon da y thr ough Fr ida y fr om 6:00 A.M. to 10:00 P .M. Mountain Standard T ime (MS T ) and Saturday s fr om 9 :00 A.M. to 4: 00 P .M. M S T . T his servic e is fre e during the warr an ty peri od; ho we v er , yo ur standard long-distance phone char ges still apply . A fee ma y appl y outside the w arr anty per iod . call in the U .S. dur ing war ranty Call ( 208) 3 2 3- 25 51. U .S . phone support i s av ailable in both English and Spanish languages 2 4 hours a day , 7 da y s a w e ek . (Day s and hours of support may c hange w ithout noti ce .) Thi s servic e is fr ee dur ing the war r anty peri od; ho w ev er , y our standard long-distance phone charges s till apply . A fee may a pply outsi de the war r anty peri od. call else wher e in the worl d The numbe rs listed belo w ar e c u rr ent as of the prin ting date of this guide . F or a list of c u rr ent internati onal HP Support Service number s, v isit this addr es s and ch oose y our o wn countr y/r egion or language: http:/ /www .hp. com/ supp ort F o r K orea, y ou c an v isit this addres s: http:/ /www .hp. co .kr / F or Japan , yo u can visit this address : http:/ /ww w .hp. com/ jp Y ou can call the HP support center in the f ollo w i ng countr ies or r egions. If y o ur country/region is not list ed, cont act yo ur local dealer or neare st HP Sales and Support Offi ce to f ind ou t ho w to obtain se rvic es . Support servi ce is fr ee duri ng the war r anty period; ho w eve r , y our standar d long-distance phone char ges w ill appl y . In some c ase s, a flat fe e per single inc ident w ill also appl y . F o r phone supp ort in Eur ope , pleas e chec k f or the details and conditions of phone support in y our coun try/regi on b y consulting the f ollo w ing W eb site: http:/ /www .hp . com/ cpos uppo rt/loc /r egion al. html
prepare y our hp fax for shipment 73 Alter nati vel y , you can ask your dealer or call HP at the phone number indicated in t his bo okle t . As par t of our constant eff orts to impro v e our phone support service , w e adv ise y ou to chec k our we bsite on a regular basis for ne w inf ormati on regar ding servi ce f eatures and deli very . pr epare y our hp fax f or ship m ent If after contacting HP Cust omer Support or retur ning to the point of pur c hase , y ou ar e r equested to s end your unit in f or servi ce, pleas e follo w the po wer off and r ebox st eps belo w to a v oid further damage to the HP pr oduct . 1 Tu r n o n t h e H P F a x . Disr egar d step s 1 thr ough 6 if y our unit w ill not turn on and the pri nt carr ia ge is in the home position . Y ou w ill not be able t o r emov e the pr int cartridg es . Pr oceed to st ep 7 . 2 Open the pr int-cartr i dge acce ss do or . 3 Remo v e the pr int cartri dges fr om their holders , and low e r the latche s. Caution! Remo v e both print cartridges and lo w er both latches . F ailur e to do so ma y damage your unit . See r ep lac e the pr int cartr idge s on p a ge 40 for i nfo rm at io n o n rem ovin g the pri nt cartridges . 4 Place the pr int car tr idges in an air tight bag so they w ill not dry out , and put them asi de (do not send the m w ith the unit , unles s instr uct ed to by the HP cu stomer support call agent) . 5 Tu r n o f f t h e H P F a x . 6 Close the pr int-cartridge access door . coun try/ region hp tec hnica l supp ort coun tr y/region hp tec hnica l supp ort Aus tri a 4 3 (0) 810 00 6 080 Ir eland 3 5 3 (0) 1 66 2 5 5 25 Belgium (Dutch) 3 2 (0) 2 6 2 6 8806 Italy 3 9 (0) 2 2 64103 50 Belgium (Fr e nc h) 32 (0) 2 6 2 6 88 0 7 Netherlands 31 (0) 20 6 06 8 7 51 Canad a during wa rran t y (90 5) 206 46 6 3 P ortugal 3 51 21 317 6 3 3 3 Canada post -warr anty (per-call charge) 1-8 77 -6 21-4 7 2 2 Spain 34 9 0 2 3 21 12 3 Eur o pe (English) 44 (0) 20 7 512 5 20 2 Sw i tz er land * 41 (0) 84 8 80 1111 F r ance (0. 34 E uro/min.) 08 9 2 6 9 60 2 2 United Ki ngdom 44 (0) 20 7 512 5 2 02 G erm any ( 0. 1 2 Eu ro/ min.) 4 9 (0) 18 0 5 2 5 8 14 3 * Thi s Call Ce nte r supp ort s Germ an, Fr ench, an d Ita lian s peaki ng custo mers i n Sw itzerland.
hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 74 7 Re move t h e f ron t -p a ne l c over as follo ws: a . Sli p y our hand i nto the A DF , behind the front panel , and lift up . b . Insert a small sc r e w dri ver into th e round hol e behi nd the k e ypad and pre ss f irml y to pop off the fro nt panel. 8 Retain the fr on t -panel co v er . Do not r etur n the fr ont -panel cov er w ith the unit . 9 If available , pack the unit f or shipme nt using th e or i ginal packing mater i als or the pack aging ma ter ials that came wi th your e x change unit. If y ou do not ha ve th e or iginal pack aging materials , please use other adequate pack aging materials . Shipping da mage caused b y impr oper pack aging or impr op er tr anspo rtation is not co v er e d un de r t he w arr anty . 10 Inclu de the f ollo wing item s in the bo x : – A brie f descr i pti on of sy mptoms for servic e personnel (samples of pr int quality problem s are helpful). – A cop y of the sales slip or oth er pr oof of pur c hase to esta blish the w a r r an ty c o v er ag e pe r i od. – Y our name, addre ss, and a phone number wher e yo u can be reached during the da y . 11 P lace the r etur n shipping label on the outside of the bo x. hp f ax 12 30 serie s wa rra nty Dur a ti on o f L imited W ar r an ty (h ar d w ar e and l abo r ): 1 Y ear Durati on of L imited W arra nty (C D media): 90 Da ys Du rat ion of Limi te d Warran t y ( in k c a rt rid ges ) : 90 Days warr anty service express servic e T o obta in HP express r epai r service, the customer m ust conta ct an H P ser vi ce office or a n HP Cu stomer S upport Center for basic troubleshooting first. See hp cust omer suppo rt on page 71 for steps to take before calli ng Customer S upport.
hp fax 12 3 0 ser ie s warr anty 75 If a c usto me r unit need s a mino r part r epl acem en t and thes e pa rts can n or mall y be r epla ced by th e customer , the customer-r epla ceab le comp onents may be se rviced through expedited part shipme nt. In this event , HP will pr epay s hipping charges , dut y an d taxes; pro v ide teleph one assistance on r eplace ment of the component; an d pay shipping c har g es , duty , an d t ax es fo r a n y part tha t H P as ks to be r etur n ed . The HP Customer Suppor t Center may d irect cu stomers to designated authori z ed ser v ice pro v iders who are certified by HP to ser vice the HP pr oduct. wa rr anty u pgr ades Upgrade y our stan dard factory warranty to a total of three years w ith the HP SUPPORTP A CK. Service cov erage beg ins on product pu r chase date a nd the pack must be p ur chased within the firs t 180 days of product purc hase. This program offers phon e support from 6:00 A.M. to 10:00 P . M. Mountain Standar d Time (MS T) Monday thr ough F rida y an d 9:00 A. M. to 4: 00 P .M. (MS T) on Sa tur day s. If d uring your techni cal s uppor t call it is determined tha t you need a replacem ent pr oduct , then H P will ship you this product next business day free of cha r ge. Available in U.S . only . F or mor e i nformati on, please call 1-8 88-9 99-4 7 4 7 or vi sit the follo w ing HP website: www .hp .co m/go /hpsupp ortpack . Outside the U .S ., please c all y our local HP Customer Support office. See prepare your hp f ax for shipment on page 7 3 for a list of international Customer Suppor t numbers. retu rn y our hp fax 12 30 series f or service Befor e returnin g your H P Fax for se rvice , you must call HP Customer S uppor t . Se e hp cust o mer s upp ort on page 71 for steps to tak e befor e calling Cu stomer Sup port. hew lett-pac k ard limited g lobal war ranty statement extent of li mited warrant y Hewlett -P a ck ard (“HP ”) warr ants to the en d-user customer ( “Customer”) that ea ch HP Fax 12 30 series product ( “Product”) , includi ng related software , ac cessori es, me dia, and s upplies, shall be fr ee fr om defects in material and workmansh ip for the d uration , whic h begins on the date of pur chase by the Customer . F or each ha r dwar e Pr oduct, the duration of HP’s l imited warranty is one year for par ts an d one year for labor . For all other Products, the dur ation of HP’s limi ted warr anty for both par ts and labor is ninet y days . F or each software Pr oduct, HP’s limited warranty applies only to a failur e to ex ecute progr ammin g instructions. HP d oes not warr ant that the o peratio n of any Product sha ll be uninterrupted or er ror f r ee. HP’s limited warr a nty cov ers only those defects which arise as a result of norma l use of a Product , and d oes not co ver any other problems, including those which arise as a re sult of (a) improper ma intenance or modification, (b) software , accessories, media, or supplies not pr ov ided or suppor ted by HP , or (c) operation outside the Product’s spec ifi cations. F or any hardw are Product , the use of a no n-H P ink c artridge or a ref illed ink car tridge do es not affect e ither the war ranty to the Cu stomer or an y HP suppor t contr act w ith the Cu stomer . How ev er , if Product f ailure or damag e is at tributable to the use of a non -HP or re filled ink car tridge , HP sha ll c harge its stand ard labor and m ateri als charges to ser vice the Pr oduct for t he fa ilu re or d am a ge. If HP recei ves , during the applicab le warr anty period, noti ce of a defect in any Pr oduct, HP sha ll e it her r epa ir or r eplace t he de f ect i v e Pr odu ct , at HP ’s op ti on . Wher e labor ch ar ge s are not cov ered by HP’ s limited warr anty , repairs shall be at HP’s standard c harges for labor . If HP is unable to repair or replace, as applicable, a defectiv e Product whic h is cov ered by HP’s warranty , HP sh all, w ithin a r easonab le time af ter being notified of the defect , r efund the pur chas e p r ic e f or the P ro du ct .
hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 76 HP sha ll hav e no o bligation to repair , replace, or re fund until the Customer r eturns the defecti v e Product to HP . An y r epla cement product may be either ne w or like-n ew , pro vided that it has functionalit y at least equal to that of the Pr oduct being r eplaced. HP products, includin g each Product, may contain remanufactured parts, c omponents, or materials equiv alent to new in performance . HP's limite d war ranty for each Pr oduct is v alid in an y country or loc alit y wher e HP has a suppor t presenc e for the Product an d where HP has m arketed the Product . The lev el of warr anty ser vic e m ay v ary according to local stan dar ds. HP shall have no ob ligation to alter the for m, fit , or function of the Product in or der to make it op erate in a c ountry or localit y for w hic h the Pr oduct w as nev er intended to operate . limitati ons of warrant y T O THE EXTENT A LL OWED B Y L OCA L LA W , NEITHER HP NOR IT S THIR D P A R TY S UPP LIERS MAK E ANY O THER W ARRA NTY O R CONDITION OF A NY KIND , WHETHER EXPRE S S O R IM PLIED, WITH R E S PECT T O THE CO VER ED HP PRODUC T S, AND SPE CIFICALL Y DIS CLA IM THE IMPLIED W ARR ANTIE S OR CONDITIONS OF MER CH ANT ABILI TY , S A TI SF A CT OR Y QU ALITY , AND FI TN E SS FO R A P AR T ICU LAR PUR POSE. limitations of liab ility T o the extent allow ed by local law , the remedies pro v ided in thi s Li mited War ranty Statement are the Customer’s sole and ex clusi ve r emedies. T O THE EXTE NT ALL O WE D B Y L OCAL LA W , EX CEPT FOR THE OBLIGA TIONS SPE CIFICALL Y SE T FOR TH IN THIS LIMITED W ARR ANTY ST A TE MENT , IN NO EVENT SHALL HP O R IT S THIRD P AR TY SUP PLIER S BE LIABLE FOR DIRECT , INDIRECT , SPE CIAL, INCID ENT AL , OR CONSEQUENTIAL D AMA GES , WHETHER BA SED ON CO NTRACT , T ORT , OR ANY O T HER LE G AL THE OR Y AND WHE THE R AD VI S ED OF TH E P O S S IB ILI TY OF S UCH DAMA GE S . local law This Limit ed W arr ant y Sta tement g iv es th e Customer specific lega l rights. The Custome r may also hav e other rights whi ch v ar y fr om state to state in the United S tates, fr om pro v ince to pr ov ince in Cana da, and fr om cou ntry to country elsew here in the w orld. T o the extent this Limited W arranty Statement is inconsistent wi th lo cal law , this Statement shall be dee med m odified to be consistent w ith such lo cal law . Under such loca l law , cert ain disclaim ers an d limi tations of th is Statement m ay not apply to the Customer . F or ex ample, some states in the United States, as well as some governments outside the Uni ted States (includin g pro v inc es in Ca nada) , m ay : Pre clude the disc laimers and limitations in this Stat ement fr om limiting the statutory r ights of a co nsu mer (e .g. the Uni ted K in gdo m); Other wise restr ict the abilit y of a manufacturer to en for ce such di sclaimers or l imitations; or Grant the Customer ad ditional warranty rights, specify the duration of implied warranties whic h the m anufactur er cann ot disclaim, or not allow limita tions on the du r ation of implied war ran tie s. FOR C ONSUMER TR ANS A CTIONS IN A U S TRA LIA AND NEW ZEAL AN D , THE TERMS IN THIS LIMITED W A RR ANT Y S T A T EMEN T , EXCEPT T O THE EXTE NT L A WF ULL Y PERMI TTED, DO NO T EX CL UDE , RE STRICT , OR MOD IFY , AND ARE IN ADDIT ION T O , THE M ANDA TOR Y S T A TUT OR Y RIGHTS APPLICABLE T O TH E S ALE OF THE COVERED HP PROD U CTS TO SU CH CU ST OME RS.
77 inde x A addr es s boo k send faxe s to gr oups, 16 ADF (aut omati c doc ume nt f eeder ), 5 adj us t so und v olu me f or f ax , 24 align pr in t cartr i dges, 41 ans w er r i ng patter n , 26 ans w er ing m achine connect to the HP Fax , 43 use with the HP F ax, 30 Aut o A n swer rec e ive f a xes automatically , 14 avoi d ja ms, 10 , 46 B bac k up f ax r ec epti on , 27 best cop y qu ality , 34 br oadca st f ax es , 13 bus y n umber s - r edial automatically , 26 buttons, f r ont panel , 2 C cancel - sc heduled fax es, 19 cartr idge s, se e prin t cartr i dges cle a n ext e rior, 39 pr int cartri dges, 41 color enhanc e , 35 faxe s, 13 cont r as t ch an ge fo r fa xes, 21 impr ov e pho to col or , 35 cop y , 33 – 37 def aul t s ettings , 35 enhanc e , 35 iron -on transfers, 36 ligh ten or dark en, 34 men u option s, 37 number of copies , 34 paper - type s ettings , 9 phot os, 36 qual it y , 34 red u c e o r en l arg e, 35 set paper si z e, 10 set paper type , 8 settings, 34 – 35 specificat ions, 64 speed, 34 tr ou bles hooti ng , 52 country /r egion setup , 43 cu stomer suppor t , 71 – 76 D dar ke n copi es , 34 date , s et , 22 dec lar ati on o f con f or mity , 69 def aul ts set ne w copy setting def aul ts , 35 set ne w fax setting def aul ts , 20 dela y f ax es , 18 d et ec t fa xe s from ol de r fax machines , 28 dist inct i v e r ingi ng , 26 E edit speed-di al gr o ups , 17 enhanc e copies, 35 enl arge c opies, 35 envir onm ental specificat ions, 65 Error Correction Mo de (ECM) , 28 err or message s, 57 – 59 F factor y d efaults, restore, 41 f ast cop y quali ty , 34 fax, 11 – 32 adj us t so und v olume , 24 answer ring pat tern, 26 automatically ge nerate rep o r t s, 19 cancel sc heduled f axes , 19 c hange settings , 12 c hange the ans wer r ing pattern (distinctiv e ri ng i n g) , 26 color , 13 conf ir mati on r epo rts, 19 connec t and u se other o ff i ce equipm ent , 28 connec t t o a phon e , 29 connec t t o ans w er ing machine , 43 connec t t o modem , 43 connec t t o phone , 43 cont r as t , 21 c r eate gr o up s peed-di al settings, 16 c r eate i ndi v i dual spe ed-di al settings, 15 date an d time , 22 def aul t setti ngs , 20 dela y se nd , 18 delet e spe ed-di al en tri es , 17 detec t ol d f ax mach ines , 28 dist inct i v e r ingi ng , 26 Error Correction Mo de (ECM) , 28 er ror rep o r t s, 19 fa x l o g e rro r c o d es , 60 fit to page, 14 f orwar d faxe s , 24 header , 22 manual ly pr int r eports, 19 off- hook d ialin g, 31 poll f or fax es, 19 pr int r epo rts, 19 pr oblem s, 53 – 57 re ce ive, 14 r edi al bu sy number s, 26 redial u nan sw ered numbers, 26 r epr int f axe s in m emory , 27 res ol u ti on, 21 ring patter n, 14 ri ng s to a ns wer , 23 sav e fr equently-used numbers, 15 schedule, 18 send, 11 send to multiple re cip ie nt s, 13 set automatic r eductio n, 27 set back up fax reception , 27 set paper si z e, 10 set the pa per ty pe , 8
hp fax 12 30 ser i es 78 set up s peed-dia l , 15 set t in gs, 22 – 28 specification s, 64 test, 12 us e w ith a phone , 29 us e w ith an ans w er in g machine , 30 use with voic e m ail, 30 fa x l o g e rro r c o de s, 60 f orwar d fax es , 24 f r ont panel buttons, 2 enter te xt , 23 G gr oup s peed-di al settin gs cre at e, 16 edit , 17 H hp cu stomer suppor t, 71 – 76 I indi v idual speed-di al set t in gs, 15 ink car tridges, see pr int car tridges ir on-on t -shir t tr ansfers , 36 J jams - avoid , 10 , 46 ja ms, pape r , 45 K ke ypad, e nter text, 23 L language setup, 43 legal-si z e paper , fax , 14 lighten copi es, 34 load or i ginals in the A DF , 5 pape r , 6 pr int cartr idge s, 40 spec ial pap er , 8 M maintenance ali gn pr in t cartr idge s, 41 cle a n ext e rio r , 39 c lean pr in t cartr i dges , 41 r eplace pr int cartri dges , 40 rest o re fa ct or y s et ti n g s, 41 sel f - tes t re po r t, 39 menus copy op tion s, 37 f ax opti ons , 32 setup options, 42 messages , 57 – 59 modem connect to the HP Fax , 43 multiple rec ipi ents gr oups , 16 send fax to , 13 N nor mal cop y quali ty , 34 number of copies , 34 O off- hook dia ling, 31 one- touc h spe ed-di al buttons, 17 or der pr int cartr id ges , 81 P pape r f r agile , l oad , 5 load, 6 not r ecommen ded, 8 re commend ed, 7 set f or coping, 8 se t fo r fa xi ng, 8 set pape r si z e, 10 specificatio ns, 63 tips on loadin g, 8 pape r jams , 45 , 46 pape r -type s ettings f or co py , 9 phone connect to the HP Fax , 29 , 43 use w ith the HP F ax , 29 phot os cop y , 36 enhanc e , 35 f r agile , l oad , 5 ph y si cal spe c if i cati ons , 64 poll for fax es, 19 po w er spec ifi cati ons , 65 pr int pape r -type settin gs , 9 self-test report, 39 pr int cartr idge s align , 41 cle a n, 41 order , 81 pr oblem s w ith , 46 r eplace , 40 test, 39 pri nt settings - r ecommended, 9 R rec e ive faxe s f r om ol de r machine , 28 rec e ive f a xes , 14 re commende d papers , 7 r edi al - bu s y nu mbers , 26 r edi al unans wer ed numbers, 26 red u c e cop ies , 35 fax es automatically , 27 regul ator y in formation, 66 rep o r t s Automatic R epor ts Setup, 20 automatically ge nerate fax rep o r t s, 19 manually generate fax rep o r t s, 19 pr int F ax L og , 20 pr int La st T r ansac ti on rep o r t s, 20 prin t Menu Setti ngs, 20 print Self- T est Report, 20 self-t est , 39 Speed Di al Lis t , 20 re print f axe s in memory , 27 res ol u ti on fax, 21 re stor e f actory settings, 41 S schedule cancel sc hedul ed fax e s, 19 faxe s, 18 self-test report, 39 send color fa x es , 13 dela y f ax es , 18 fax es to multiple reci pi en t s, 13 fax es using speed dial, 17 , 18 f orwar d fax es , 24 send faxe s, 11 set ne w defaults, 20 , 35 set pape r si z e, 10 set the pa per ty pe , 8 settings cop y , 34 –35 fax, 22 – 28 language an d country/ reg io n, 43 paper - type f or cop y , 9 paper - type f or pr in t , 9 setup menu o ptions, 42 silent detect , 28
79 sou nd volu me - adj us t , 24 specification s copy , 64 envir onme ntal, 65 fax, 64 margin , 63 ph y si cal , 64 po w er , 65 speed d ial , 15 speed d ial ing c r eate i ndi v i dual set t in gs, 15 delet e en tri es , 17 edit e x isting gr o ups , 17 gr oup settings, 16 us e one- to uch speed di als, 17 us e speed- di al butt on , 18 speed-d ial button , 18 subscriber identi fication code , 22 suppor t services , 71 – 76 T text enhanc e , 35 enter on key pad, 23 time , set , 22 transpar ency f ilm load, 8 tr oubleshoot ing , 45 – 61 cop y pr oblems, 52 fa x p rob le m s, 53 – 57 outp ut probl ems, 48 pape r jams , 45 pr int cartr idge s, 46 qual ity pr oblem s, 49 tips to a v o id p aper jams , 46 t-shi rt transfers, 8 , 36 U unans w er ed numbers - r ed ial automatically , 26 V voic e m ai l use w ith the HP F ax , 30 vo lu m e adj us t v olume f or fa x, 24 W warranty informa tion, 74 – 76
hp fax 12 30 ser i es index 80
81 or der supplies Use t he fol l owing i nfo rm a tio n for ord eri ng s up pl ie s fo r you r H P Fax 12 30 se ries . or der media T o order media suc h as HP Pr emium Inkjet P aper , HP Pre mium Inkjet T ranspar enc y F ilm , HP Iron- On T-shirt T r ansfe r paper , or HP Greeting Ca rds , see one of the f ollo w ing: • F or or ders in the U . S . and Canada, go to www .hpsho pping.com . • For ord ers in all ot he r c oun tries, go to w ww .hpsho ppi ng .com . Sel ect other co untr i es , th en cli ck Ye s to lea ve www .h ps h op p in g .c o m . F r om this w ebsite , y ou can access hpshopping.c om for y our spec i f ic langua ge or region . or der pr in t ca rtrid ges Th e follo wing table lists the pr int cartr idges that yo u can use w ith the HP F a x 12 30 ser ies. Us e the follo w ing inf or matio n to deter min e wh ic h pr int cartridge to or der . If y ou ha v e In ter net a cces s , y ou ca n get mor e in fo rma tio n fr om the HP w eb sit e at: http:/ /www .hp. com/ supp ort print c artridges hp r eor der number HP black print cartri dge #15, 2 5 ml black pri nt car tr idge (C6615d) HP tri-color pr int cartridge #7 8 , 19 ml tri-color pr int cartridge (C6 5 7 8d) # 7 8, 38 m l t ri - c o lo r p ri n t c a r t rid g e (C 657 8 a )
Visit the hp fax information cente r It has e very thing y ou ne ed to get the most value fr om your HP Fax. • T echnical Support • Supplies and Order ing Infor mation •P r o j e c t T i p s •W a y s t o E n h a n c e Y o u r P r o d u c t www .h p .c o m /s u pp o rt © 200 3 Hew lett-P ac k ar d Compan y Print ed in the U . S .A., German y , or Singapore . *Q1685-901 03* *Q1685-901 03* Q168 5-90103