HP SR1677CF Support Manual
W arranty and Suppor t Guide î 90 days Parts Replacement on Hardware with A vailable Shipment of Replacement Part s â Compaqâ s award-winning Easy Access Design makes it e asy! î 90 days Hardware T echnical Support IMPORT ANT NOTE At Hewlett-Packard, we take pride in our ability to ser vice your needs. W e have specialists available to help you with yo ur technical support questions as they arise via the W eb or phone (see Contact Numbers chart within this do cument). W e want to make sure that your support needs are met and any issues resolved as quickly as possible. The information in this document is subject to change without notice. Before contacting HP Customer Support Center , itâ s impor tant to have the following information handy . Please take a moment to write down your product information for future reference. Product Name: _________________________________________________________________ Model Name: __________________________________________________________________ Serial Number: _________________________________________________________________ Purchase Date: _________________________________________________________________
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3 Where to Get Help Follow these steps wh en you need help: 1 Check th e setup poster for help with setting up and using your PC. 2 For faster help , be sure to register your Compaq Presario home PC on the W eb at: http://register .hp.com 3 For help online, go to the C ustomer Care Center W eb site at http://www .hp.com/support for technical information or to get software u pdates. 4 If you have not solved the problem, call the Customer Care Center at the appro priate number below . Australia: 1-300 721 147 Hours: MâF 10 a.m.â9 p.m., Sat. âSun. 10 a.m.â4 p.m. Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: MâF 9 a.m.â6 p.m., Sat. 9 a.m.â1 p.m. India: 1-600-114772 (T oll Free) 0124 2346992 (T oll) 9350623861 (SMS Only) Hours: Mon.âSat. 9 a.m.â9 p.m. Indonesia: (21) 350-3408 Hours: MâF 8 a.m.â5 p.m. Malaysia: 1800 88 8588 Hours: MâF 8:30 a.m.â9:30 p.m., Sat. 8:30 a.m.â12:30 p.m. New Zealand: 0 800 441 147 Hours: MâF 10 a.m.â9 p.m., Sat.âSun. 10 a.m.â4 p.m. Philippines: (2) 867-3551 Hours: MâF 8:30 a.m.â5:30 p.m., Sat. 8:30 a.m.â12:30 p.m. Singapore: 6272 5300 Hours: MâF 8:30 a.m.â9:30 p.m., Sat. 8:30 a.m.â12:30 p.m. Thailand: (2) 353-9000 Hours: MâF 8:30 a.m.â5:30 p.m., Sat. 8:30 a.m.â12:30 p.m. Vietnam: Call your retailer . Hours are subject to ch ange without notice. Support W eb site http://www .hp.com/suppor t Registration W eb site http://register .hp.com
4 W arranty and License Information T o Our V alued Customer Congratulations on your deci sion to purchase a Compaq Presario PC! During developmen t, the Compaq Presario must pass extensive quality tests to m eet the rigorous standards that have made Compaq famous for quality and reliability . All Compaq Presarios go thro ugh a comprehensive qualit y test to ensure the PC is workin g correctly before it leaves our factor y . In addition, we have placed a security seal on your PC to indicate that it has not been tampered with s ince it left our factor y . W e know that expanding and upgrading are key benefits for all customers. W e are proud to make this a key differentiator for our Compaq Presario and understand that you may wish to upgrade your PC to meet your specific needs. Any hardware upgrades that you intend to do should only be done after you have comple tely set up your new Compaq Presario. Refer to the setup p oster included with your system for help with setting up. If yo u have any problems setting up your system and turning it on, immediately contact th e HP Customer Support Center listed earlier in the W arranty and Support Guide , and an HP Customer Representative will assist you. This must be done first before attempting to upgrade your system. By breaking the security seal on the back of the Compaq Presario, you are confirming that the Compaq Pr esario was working properly before you attempted to upgrade your system. Once the security seal has been broken, your Compaq Presario is then, to the extent allowed by local law , covered under the terms an d conditions listed in the following pages. Thank you for choosing the Compaq Presario. W e hope you enjoy discovering the exciting things you can do with it! HP Customer Support Easy to reach. Easy to use. A ward-winning HP Customer Support is our promise to help yo u get the most from your Compaq Presario. Whe ther with tools loca ted on your PC, from information on the W eb, by phone, or throug h your local retailer , youâll find what you need. Problems? HP Will Help Y our new Compaq Presario comput er is built to work right now â and for many years to come. But it is a compl ex, powerful machine, and someti mes things go wrong. If that happens to your computer , HP is ready to help. Getting Started Follow the setup poster for help with setting up and using your PC. Register Your PC It is always best to register your PC. This allows for quicker help when you need it. Y ou can register on the W eb at: http://register .hp.com And, if Necessary: Get Repair If your computer needs to be repaired or to have par ts replaced, you have two choices: 1 Y ou can easily replace many of your Compaq Pr esario parts that are considered cons umer replac eable. This is the fastest method of repair , as many times we can send the part directly to your home or business in a few days. 2 If a r epair is necessar y , the HP Customer Support Center will make arrangements to fix your computer . These services are covered during the warranty p eriod. There are a fe w limitations and exclusions to this warranty (as well as some important details), which are descri bed in the following section.
5 The Legal Language Hardware Limited W arranty HP Product DURA TION Hardware Ninety (90) Days Limited W arranty General T erms This HP Hardware Limited W arranty gives you, the customer , express limited warranty right s from HP , the manufactur er . Please refer to HPâ s W eb site for an extens ive description of your limited warranty entitlemen ts. In addition, you may also have other legal rights under appl icable local law or special written agreement with HP . HP MAKES NO OTHER EXPRESS W ARRANTY OR CONDITION WHETHER W RITTEN OR ORAL AND HP EXPRESSL Y DISCLAIMS ALL W ARRANTIES AND CONDITIONS NOT ST A TED IN THIS LIMITED W ARRANTY . TO THE EXTENT ALLOW ED BY THE LOCAL LA W OF JURISDICTIONS OUTSIDE THE UNITED ST A TES, HP DISCLAIMS ALL IMPLIED W ARRANTIES OR CONDITIONS , INCLUDING ANY IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE. FOR ALL TRANSACTIONS OCC URRING IN THE UNITED ST A TES, ANY IMPLIED W ARRANTY OR CONDITION OF MERCHANT ABILITY , SA TISF ACTORY QUALITY , OR FITNESS FOR A P ARTICULAR PURPOSE IS LIMITED TO THE DURA TION OF THE EXPRESS W A RRANTY SET FORTH ABOVE. SO ME ST A TES O R COUNTRIES/REGIONS DO NOT A LLOW A LIMIT A TION ON HOW LONG AN IMPLI ED W ARRANTY LASTS OR THE EXCLUSION OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR CONS UMER PRODUCTS. IN SUCH ST A TES OR COUNTRIES/REGIO NS, SOME EXCLUSIONS OR LIMIT A TIONS OF THIS LIMITED W ARRANTY MA Y NOT APPL Y TO YOU. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE LIMITED W ARRANTY TERMS CONT AINED IN THIS ST A TEMENT , EXCEPT TO THE EXTENT LA WFULL Y PERMITTED, DO NOT EXCLUDE, RESTRICT , OR MODIFY BUT ARE IN ADDITION TO THE MANDA TORY ST A TUTORY RIGHTS APPLIC ABLE TO THE SALE OF THIS PRODUCT TO YOU. THE LIMITED W ARRANTY TERMS CONT AINED IN THIS ST A TEMENT , EXCEPT TO THE EXTENT LA WFULL Y PERMITTED, DO NOT EXCLUDE, RESTRICT , OR MODIFY BUT ARE IN ADDITION TO THE MANDA TORY ST A TUTOR Y RIGHTS APPLICABLE TO TH E SALE OF THIS PRODUCT TO YOU. This Limited W arranty is applica ble in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty ser vice for the same product model number subject to the terms and conditions set forth in this Limited W arranty . Under the HP Global Limited W arranty program, products purchased in one countr y/region may be transferred to another countr y/region, where HP or its authorized ser vice providers offer warranty ser vic e for the same product model number , without voiding the warranty . W arranty terms, ser vice avai lability , and ser v ice response times may var y from countr y/region to coun tr y/region. Standard warranty ser vice response time is subject to change due to local parts availability . If so, yo ur HP-authorized ser vice provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred in transferring the products. T ransfer of the products may be covered by export cont rols issued by the Un ited States or other governments. This Limited W arranty applies only to HP-br anded and Compaq-branded hardwar e products (collectively referred to in this Limited W arranty as âHP Hardware Productsâ) sold by or leased from Hewlett-Packard Co mpany , its worldwide subsidiar ies, affiliates, authorized resell ers, or countr y/region distributors (co llectively referred to in this Limited W arranty as âHPâ) with this Limited W arranty . The term âHP Hardware Productâ is limited to the hardware components and requir ed firmware. The term âHP Ha rdware P roductâ DOES NOT includ e any sof tware applications or programs; non-HP products or non-HP branded peripherals. All non-HP produ cts or non-HP branded peripherals ext ernal to the HP Hardware Product â such as external storage subsystems, displays, printers and other peripheral s â are provided âAS ISâ without HP warranty . However , non-HP manufacturers and suppliers, or publishers may provide their own warranties directly to you. HP warrants that the HP Har dware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited W arranty Period. The Limi ted W arranty Period starts on the date of purchase or lease from HP , or from the date HP completes installation. Y o ur dated sales or delivery receipt, showing the date of purchase or lease of th e product, is your proof of the purchase or lease date. Y ou may be required to provide proof of purch ase or lease as a condition of receiving warranty service. Y ou are entitled to hardware warranty serv ice according to the terms and conditions of this document if a repa ir to your HP Hardware Product is required within the Limit ed W arranty Period.
6 Unless otherwise stated, and to the extent permitted by loc al law , new HP Hardware Products may be manufactured using new materials or new and used mat erials equivalent to new in per formance and reli ability . HP may repair or replace HP Hardware Pro ducts (a) with new or previously used products or parts equivalent to new in performance and reliability , or (b) with eq uivalent products to an original product that has been discontinued. Replacem ent par ts are warranted to be f ree from defects in mate rial or workmanship for ninety (90) days or , for the remainder of the Limited W arranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is longer . During the Limited W arranty Period , HP will , at its discretion, repair or replace any defecti ve component. All component parts or hardware products removed under this Limited W arranty become the property of HP . In the unlikely event that your HP Hardware Produc t has recurring failures, HP , at its sole discretion, may elect to provide yo u with (a) a replacement unit of HPâ s choosing that is the same or equivalent to yo ur HP Hardware Product in performance or (b) to give you a refund of your purchase pric e or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products. Exclusions HP DOES NOT W ARRANT THA T THE OPER A TION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE F OR DAMAGE THA T OCCURS AS A RESUL T OF YOUR F AILURE TO FOLLOW THE INSTRUCTIONS INTENDE D FOR THE HP HARDW ARE PRODUCT . This Limited W a rranty does not apply to expen dable or consumable parts and does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a ) as a result of accident, misuse, abuse, contamination, improper or inad equate maintenance or calibration or other external causes; (b) by operation outside the u sage parameters stated in the u ser documentation that shipped with th e product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparatio n or maintenance; (e) vi rus infection; (f) loss or damage in transit; or (g ) by modification or ser vice by anyone other than (i) HP , (ii) an HP authorized ser vice provider , or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the ser vicing countr y/region. YOU SHOULD MA KE PERIODIC BACKUP CO PIES OF THE DA T A STORED ON YOUR HARD DRI VE OR OTHER STORAGE DEVICES AS A PRE CAUTION AGAINST POSSIBLE F AILURES, AL TERA TION, OR LOSS OF THE DA T A. BEFORE RETURNING AN Y UNIT FOR SERVICE, BE SURE TO BACK UP DA T A AND REMOVE ANY CONFIDENTIAL, PROPR IET ARY , OR PERSONAL INFORMA TION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DA T A, OR REMOV ABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORA TION OR REINST ALLA TION OF ANY PROGRAMS OR DA T A OTHER THAN SOFTW ARE INST ALLED BY HP WHEN THE PRODUCT IS MANUF ACTURED. Exclusive Remedy TO THE EXTENT ALLOWE D BY APPLICABLE LOCAL LA W , THESE TERMS AND COND ITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE W ARRANTY AGREEMENT BETWEEN YOU AND HP RE GARDING THE HP HARDW ARE PRODUCT YOU HA VE PURCHASED OR LEASED. THESE TERMS AND CONDITIONS SUPERSE DE ANY PRIOR AGREEMENTS OR REPRESENT A TIONS â INCLUDING REPRESENT A TIONS MADE IN HP SALES LITERA TURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP â THA T MA Y HA VE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDW ARE PRODUCT . No change to the conditions of this Limited W arranty is valid unless it is made in writing and signed by an authorized representative of HP . Limitation of Liability IF YOUR HP HARDW ARE PRODUCT F AILS TO WORK AS W ARRAN TED ABOVE, HPâS MAXIMUM LIABILITY UNDER THIS LIMITED W ARRANTY IS EXPRESSL Y LIMITED TO TH E LESSER OF THE PRICE YOU HA VE P AID FOR THE PRODUCT OR THE COST OF REP AIR OR REPLACEMENT OF ANY HARDW ARE COMPONENTS THA T MALFUNCTION IN CONDITIONS OF NORMAL USE. EXCEPT AS INDICA TED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE F AILURE OF THE PRODUCT TO PE RFORM, INCLUDING ANY LOST PROFITS OR SA VINGS OR SPECIAL, INCIDENT AL, OR CONSEQUE NTIAL DAMAGES. HP IS NOT LIABLE FOR A NY CLAIM MADE BY A THIRD P ARTY OR MADE BY YOU FOR A THIRD P ARTY .
7 THIS LIMIT A TION OF LIABILITY APPLIES W HETHER DAMAGES ARE SOUGHT , OR A CLAIM MADE, UNDER THIS LIMITED W ARRANTY OR AS A TOR T CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAI M. THIS LIMIT A TION OF LIABILITY CANNOT BE W AIVED OR AMENDED BY ANY PERSON. THIS LIMIT A TION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HA VE ADVISED HP OR AN AUTHORIZED REPRESE NT A TIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. T HIS LIMIT A TION OF LIABILITY , HOWEVER, WILL NOT APPL Y TO CLAIMS FOR PERSONAL INJUR Y . THIS LIMITED W ARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MA Y ALSO HA VE OTHER RIGHTS THA T MA Y V ARY FROM ST A TE TO ST A TE OR FROM COUNTRY/RE GION TO COUNTRY/REGION. YOU ARE ADVISED TO CONSUL T APPLICABLE ST A TE OR COUNTRY/REGION LA WS FOR A FULL DETERMINA TION OF YOUR RIGHTS. Limited W arranty Period The Limited W arranty Period for an HP Hardware Product is a specified, fixed period commenc ing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reselle r informs you other wise in writing. T ypes of W arranty Ser vice T o enable HP to provide the best possible support and ser vice during the Limit ed W arranty Period, you may be directed by HP to verify co nfi gurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote s upport solutions where applicable. HP strongly encourages yo u to accept the use of, or to employ available support tec hnologies provided by HP . If you choose not to deploy available r emote suppor t capabilities, you may incur additional costs due to increased support resource requirement s. Listed below are the typ es of warranty support ser vice that may be applicable to the HP Hardware Product yo u have purchased. On-site Warranty Service Y our HP Limited W arranty ser vice may include on-s ite labor support to repair your hardware . HP provides on-site serv ice during standard office hours. Standard office hours are typically 08.00 to 17.00, Monday through Friday , but may var y with local business practices. If your location is outside the customary ser vice zone (typ ically 50km), response times may be longer or there may be additional charges. T o locate the nearest HP authoriz ed ser vice provi der refer to the HP W eb site at: http: //www .hp.com/suppor t HP may , at its sole discretion , determine if on-site warrant y ser vice is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentatio n provided by HP . Y ou are also required to co-operate with HP in attempting to resol ve the problem over the tel ephone. This may involve performing routine diagnostic procedures, installing software updat es or patches, removing third party options and/or substituting options. In order to receive onsite suppor t, you must: (a) have a representative pr esent when HP provides warranty ser vices at your site; (b) notify HP if produc ts are being used in an environm ent which poses a potential health or safety hazard to HP employees or subcontractors; (c) subject to its reasonable se curity requirements, provide HP with sufficient, free, an d safe access to and use of all facilities, information and system s determined necessar y by HP to provide timely support; (d) ensure that all manufacturers labels (such as se rial number s) are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and s uppor ted configurations. If you require an HP representative to ha ndle all component replacements, support uplift contracts are available at additional cost. Carry-in Warranty Service Under the terms of carry-in ser v ice, you will be required to deliver your HP Hardware Product to an au thorized ser vice location for warranty repair . Y o u must prepay any shipping charges, taxes, or duties asso ciated with tr anspor tation of the product to and from the se rvice location. In addition, you are responsible for insuring any product shipped or returned to an authorized ser v ice location and assume risk of loss during shipping. Mail-in Warranty Service Y our HP Limited W arranty may include a mail-in warranty ser vice . Under the terms of mail-in ser vice, you will be required to ship your HP Hardware Product to an authorized ser vice location for warranty repair . Y ou must prepay any shipping charges, taxes, or duties associ ated with transportation of the product to the repair location. In addition, you are responsible for insuring any product y ou ship and assume risk of loss du ring shipping. HP will return the repaired product to you and incur all l ogistics and insurance costs to return the product to you.
8 Customer Self Repair War ranty Service In countries/regions where it is available, your HP Limited W arranty may include a Customer Self Repair warranty ser vice. If applicable, HP will determine in its sole discretion that customer self repair is the appropriate method of warranty ser vice. If so, HP will ship appro ved replacement parts directly to you to fulfill your HP Hardware Product warranty ser vice. This will sa ve considerable repair time. After you contact HP and the fa ult diagnosis identifies that the problem can be fixed us ing one of these parts, a replaceable part can be sent directly to you. Once t he part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP T echnical Support Center and a technician will as sist you over the phone. In cases wh ere the replacement part must be retu rned to HP , you must s hip the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated document ation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. W ith a Customer Self Repair , HP will pay all shipping and part return costs and determine the co urier/carrier to be used. If Customer Self Repair applies to you, please refer to your specific HP Hardware Produc t announcement. Y ou can also obtain information on this warranty service on the HP W eb site at: http://www .hp.com/support Service Upgrades HP has a range of additional suppor t and service coverage for your product that can be purchased locally . However , some support and related products may not be available in all countries/regions. For information on availabil ity of ser vice upgrades an d the cost for these service upgrades, refer to the HP W eb site at: http://www .hp.com/support Options and Software Limited W arranties The Limited W arranty terms and condit ions for most HP-branded options (HP Options) are as set for th in the Limited W arranty applicable to the HP Opt ion and are included in the HP Option product packaging. If your HP Option is installed i n an HP Hardware Product, HP may provide warranty service for either the peri od specified in the warranty documents (HP Option Limited W arranty Period) that shipped with the HP Option or for the remaining warranty period of the HP Ha rdware Product in which the HP Option is being installed, whichever period is the longer , but not to exceed three (3) years from the date you purchased the HP option. The HP Option Limited W arranty Period starts from the date of purchase from HP or an HP authorized reseller . Y our dated sales or deliver y receipt, showing the date of purchase of the HP O ption, is your warranty start date. See your HP Option Li mited W arranty for more details. Non-HP o ptions are provided âAS ISâ. However , non-HP ma nufacturers and suppliers may provide warranties directly to you. EXCEPT AS PROVIDED IN THE APPLICABLE SOFTW ARE END-USER LICENSE OR PROGRAM LICENSE AGREEME NT , OR IF OTHERW ISE PROVIDED UNDER LOCAL LA W , SOFTW ARE PRODUCTS, INCLUDING ANY SOFTW ARE PRODUCTS, FREEW ARE (AS DEFINED BELOW) OR THE OPERA TING SYSTEM PREINST ALLED BY HP ARE PROVIDED âAS ISâ AND WITH A LL F AUL TS, AND HP HEREBY DISCLAIMS ALL OTHER W ARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR ST A TUTORY , INCLUDING, BUT NOT LIMITED TO, W ARRANTIES OF TITLE A ND NON- INFRINGEMENT , ANY IMPLIED W ARRANTIES, DUTIES OR CONDITIONS OF MERCHANT ABILITY , OF FITNESS FOR A P ARTICULAR PURPOSE, A ND OF LACK OF VIRUSES. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may no t apply to you in its entirety . TO THE MAXIMUM EXTE NT PERMITTED BY APPLICABLE LA W , IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR A NY SPECIAL, INCIDENT AL, INDIRECT , OR CONSEQUENTIAL DAMAGES WHA TSOEVER (INCLUDING, BUT NO T LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR C ONFIDENTIAL OR OTHER INFORMA TION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJUR Y , FOR LOSS OF PRIV ACY ARISING OUT OF OR IN ANY W A Y RELA TED TO THE U SE OF OR INABILITY TO USE THE SOFTW ARE PRODUCT), EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND E VEN IF THE REMEDY F AILS OF ITS ESSENTIAL PURPO SE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequentia l damages, so the above limitation or exclusion may not apply to you. HPâ s only warranty obligation s with respect to software distributed by HP under the HP brand n ame are set forth in the applicable end-user l icense or program license agreement provided with th at software. If the removabl e media on which HP distributes the software proves to be defective in materials or workma nship within thirty (30) days of purchase, your sole remedy shall be to return the removable media to HP for replacement. For blank tape removable media please r efer to the following W eb site: http://h20000.www2.hp.com/bizsuppor t/ T echSupport/Document.jsp? objectID=lpg50101
9 It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support. Freeware Operating Systems and Applications HP does not pro vide software technical suppo r t for software provided under public licens e by third parties, including Linux operating systems or applications (âFreew areâ). Software technical sup por t for Freeware pr ovided with HP Hardware Products is provid ed by the Freeware vendor . Please refer to the Freeware o perating system or other Freeware application support st atement included with your HP Hardware Product. Contacting HP If your product fails during the Limit ed W arranty Period and the suggestions in the produc t documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Suppor t location via the W orld W ide W eb at: http://www .hp.com/s upport Contact your authorized HP dealer or Authorized Service Provider and be sure to ha ve the following information available before you call HP: ⢠Product serial number , model name, and model number ⢠Applicable error messages ⢠Add-on options ⢠Operating system ⢠Third-party hardware or software ⢠Detailed questions END-USER LICENSE AGREEMENT PLEASE READ CAREFULL Y BEFORE USING THIS EQUIPMENT : This End-User license Agreem ent (âEULAâ) is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett- Pack ard Company (âHPâ) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (âHP Productâ), that is not other wise subject to a separate license agreement betw een you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term âSoftware Productâ means computer software and may include associated media, printed materials and âonlin eâ or electronic documentation. An amendm ent or addendum to this EULA may accompany the HP Product. RIGHTS IN THE SOFTW ARE PRODUCT ARE OFFERED ONL Y ON THE CONDITION THA T YOU AGREE TO ALL TERMS AND CONDITI ONS OF THIS EULA. BY INST ALLING, COPYING, DOWNLOADING, OR OTHERW ISE USING THE SOFTW ARE PRODUCT , YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENS E TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARD W ARE AND SOFTW ARE) WITHIN 14 DA YS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and condit ions of this EULA: a. Use. Y ou may use the Software Produ ct on a single computer (âY our Compute râ). If the Software Product is provided to you via the intern et and was originally licensed for use on more than one computer , you may install and use the Software Product only on those computers. Y ou may not separate compo nent par ts of the Software Product for use on more than one computer . Y ou do not have the right to distribute the Software Produc t. Y ou may load the Software Product into Y our Computerâs temporar y memor y (RAM) for purposes of using the Software Product.
10 b. Storage. Y ou may copy th e Software Product into the local memor y or storage device of the HP Product. c. Copying. Y ou may make archival or back-up copies of the Software Pro duct, provided the copy contains all of t he original Software Productâ s proprietar y notices and that it is used only for back-up purposes. d. Reser vation of Rights. HP and its suppliers reser ve all rights not expressly granted to you in this EULA. e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the Software Product which constitutes non-proprietar y HP so ftware or software provi ded under public licens e by thir d parties (âFreewareâ), is licensed to you subject to th e terms and conditions of t he software license agreem ent accompanying such Freeware whether in the form of a d iscrete agreement, shrink wrap license, or electro nic license terms accepted at time of download. Use of the Freeware by you shall be govern ed entirely by the terms and co nditions of such lic ense. f. Recover y Solution. Any software recover y solution provided with/for yo ur HP Product, whether in the form of a hard disk drive-b ased solution, an extern al media-based recover y solution (e.g., floppy disk, CD or DVD) or an equivalent solution delivered in any other fo rm, may only be used for restoring the h ard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recover y solution shall be govern ed by the Microsoft License Agreement. 2. UPGRADES. T o use a Software Product identified as an upgrade, you must first be licensed for the original So ftware Product identified by HP as eligible for the upgrade. Aft er upgrading, you may no longer use the original Softwar e Product that formed the basis for your upgrade eligib ility . 3. ADDITIONAL SOFTW ARE. This EULA applies to updates or supplements to the original Software Pr oduct provided by HP unless HP provides other terms along with the u pdate or supplement. In case of a con flict between such terms, the other terms will prevail. 4. TRANSFER. a. Third Party . The initial user of the Softwa re Product may make a one-time transfer of th e Software Product to another end user . Any transfer must include all compo nent par ts, media, printed materials, this EULA, and if applicable, the Certificate of Authenticity . The transfer may not be an indirect transfer , such as a cons ignment. Prior to the transfer , the end user receiving the transferred product must agree to all the EULA terms. Upon transfer of the Software Product , your license is automatically terminated. b. Restrictions. Y ou may not rent, lease, or lend the Software Product or use the Software Product for commercial timesharing or bureau use. Y o u may not sublicense, assign or transfer the license or Software Product except as expressly provided in this EULA. 5. PROPRIET ARY RIGHTS. All intellectual property rights in the Software Product and user documentat ion are owned by HP or its suppliers and are pr otected by law , including but not limited to United States copyright, trade secret, and trademark law , as well as other applicable laws and international treaty provisions. Y ou shall not remove any product i dentific ation, c opyri ght notices or proprietar y restrictions from the Software Product. 6. LIMIT A TION ON REVERSE ENGINEERING. Y ou may not reverse engineer , decompile, o r disassemble the Software Product, except and only to the extent that t he right to do so is mandated under applicabl e law notwithstanding this limitation or it is expressly provided for in this EULA. 7. TERM. This EULA is effective unless terminated or rejected. This EULA will also terminate upon conditions set forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA. 8. CONSENT TO USE OF DA T A. Y ou agree that HP and its affiliates may collect and use technical information you provide in relation to suppo r t ser vices related to the Software Product. HP agre es no t to use this information in a form that personally identif ies you except to the extent necessar y to provide such ser vices.
11 9. DISCLAIMER OF W ARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLI CABLE LA W , HP AND ITS SUPPLIERS PROVIDE THE SOFTW ARE PRODUCT âAS ISâ AND WITH ALL F AUL TS, AND HEREBY DISCLAIM ALL OTHER W ARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR ST A TUTOR Y , INCLUDING, BUT NOT LIMITED TO, W ARRANTIES OF TITLE AND NON-INFRINGEMENT , ANY IMPLIED W ARRANTIES, DUTIES OR CONDIT IONS OF MERC HANT AB ILITY , OF FITNESS FOR A P AR TICULAR PURPOSE, AND OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTW ARE PRODUCT . Some states/jurisdict ions do not allow exclusion of implied warranties or limi tations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety . 10. LIMIT A TION OF LIABILITY . Notwithstanding any damages that you might incur , the entire liability of HP an d any of its suppliers under any provision of this EULA and your exclusive remedy fo r all of the foregoing shall be limited to the greater of the amount actually pai d by you separately for the Software Pr oduct or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LA W , IN NO EVENT SHALL HP OR ITS SUPP LIERS BE LIABLE FOR ANY SPECIAL, INCIDENT AL, INDIRE CT , OR CONSEQUENTIAL DAMAGES WHA TSOEVER (INCLUDING, BUT NO T LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMA TION, FOR BUSINESS INTERRUPTIO N, FOR PERSONAL INJUR Y , FOR LOSS OF PRIV ACY ARISING OUT OF OR IN ANY W A Y RELA TED TO THE USE OF OR INABILITY TO USE THE SOFTW ARE PRODUCT , OR OTHERW ISE IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY F AILS OF ITS ESSE NTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 11. U.S. GOVERNMENT CUSTOMERS. Consistent with F AR 12.211 and 12.212, Commercial Co mputer Software, Computer Software Documentat ion, and T echnical Data for Commercial Items are lic ensed to the U.S. Government under HPâ s standard commercial license. 12. COMPLIANCE WITH EXPORT LA WS. Y ou shall comply with all laws and regulations of the Unit ed States and other countries (âExport Lawsâ) to a ssure that the Software Product is not (1) exported, directly or indirectly , in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including, without limitation, nuclear , chemical, or biological weapons proliferation. 13. CAP ACITY AND AUTHORITY TO CONTRACT . Y ou represent that you are of th e legal age of majority in your state of residence and, if applicable, you are duly authorized by your employer to enter into this contract. 14. APPLICABLE LA W . This EULA is governed by the laws of the State of Californi a, U.S.A. 15. ENTIRE AGREEMENT . This EULA (including any addendum or amendment to this EULA whic h is included with the HP Product) is the entire agreem ent between you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals and represent ations with respect to the Software Product or an y other subject matter covered by this EULA. T o the extent the terms of any HP policies or programs for support ser vices conflict with the terms of this EULA, the terms of this EULA shall control. Rev . 10/03
12 DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer â s Name: Hewlett-Packard Company Manufacturer â s Address: 10500 Ridgeview Court Cupertino, CA 95014 declares that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA4000, m000, m10 00, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 Product Options: All conforms to the following Pr oduct Specifications: Safety: IEC 60950: 1999 / EN609 50: 2000 IEC 60825-1:1993 A1 / EN 608 25-1:1994 A11 Class 1 (Laser/LED) GB4943: 2001 EMC: CISPR 22: 1997 / EN 55022: 1998 A1 Class B CISPR 24: 1997 / EN 550 24: 1998 IEC 61000-3-2:2000 / EN 61000-3-2: 2000 IEC 61000-3-3:1994 A1: 2001 / EN 61000-3-3: 1995 A1: 2001 GB9254: 1998 FCC T itle 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2002 T elecom: TBR 21: 1998, EG 201 121: 1998 Radio: ETSI 300-826 General EMC requirements for Radio equipment ETSI 300-328 T e chnical requ irements for Radio equipment Supplementary Information: The product herewith com plies with the requirements of th e Low V oltage Directive 73/23/EEC, the EMC Directive 89/336/EEC, and the R &TTE Directive 1999/5/EC and carries the âCE Marking â accordingly . This device complies with Part 15 of FCC rules. Oper ation is subject to the following two co nditions: (1) this device may not cause harmful interference, and (2) this device must accept any inter ference rece ived, including interference that may cause undesired operation. Cupertino, CA USA Jan. 1, 2005 For regulatory compliance information only , contact: Australia Contact: Product Regulations Manage r, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3 130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenb erge r StraÃe 140, 71034 Böblingen, Germany (FAX: 49-7031-14- 3143) North America Contact: Hard ware Quality Eng. Manager, Hewlett-Pa ckard, CPC, 10500 Ridgevie w Ct., Cupertino, CA 95015â4010 Phone : (408) 343-5000
13 Operating Specifications Electrical ratings: AC INPUT 100â127V î , 4A or 6A* 200â240V î , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: â30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0â2286 m Storage altitude: 0â4572 m * Refer to your PCâ s ratings label located o n the ba ck of the PC to determine exact electrical r ating. Regulator y and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment, loss of inform ation, bodily harm, or loss of life. WARNING: The PC is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Please read the âAdditional Safety Informationâ located later in this document before installing and conn ecting your PC to the electrical power system. Batteries are delivered with this product. When empty , do not throw them away but collect as small ch emical waste. ENERGY STAR Compliance Products marked with the ENERGY ST AR ® logo on the packaging box qualify with the U.S. Environmental Protection Agencyâ s ENERGY ST AR guidelines for energy efficiency . Products with the ENERGY ST AR label are designed to use less energy , help you save money on utility bills, and h elp protect the environment. ENERGY ST AR ® is a registered trademark owned by th e U.S. government. Australia T elecom Statement The computer must be connected to the T elecommunication Network through a line cord th at meets the requirem ents of ACA T echnical Standard TS008. WARNING: Modems wi thou t integral RJ-11 that are shipped with this computer must be installed only in devices displayi ng the A-tick. New Zealand T elecom Statement The grant of a T elepermit for any item of terminal equipment indicates only that T elecom has accepted that the item complies with minimum condit ions for connection to its network. It indicates no endorsement of the product by T e lecom, nor does it provide any sort of warranty . Above all, it provides no assurance th at any item will work correctly in all respects with another it em of T elepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of T elecomâ s network ser vices. Some parameters required fo r compliance with T elecomâ s T elepermit requirements are dependent on the equipment (PC) associated with this mo dem. The associated equipment shall be set to operate with in the following limits for compliance with T elecomâ s specification:
14 ⢠For automatically initiated calls to the same number: (a) There shall be no more than 10 call attempts to the same number within any 30-m inute period for a single manual call initiation. and (b) The equipment shall be on the hook for a period of not less than 30 seconds between the en d of one attempt and the beginning of the next attempt. ⢠For automatically initiated calls to different numbers: The equipment shall be on-hook for a perio d of not less than 5 second s between the end of one attempt and the beginning of the next attempt. ⢠For automatically answered incoming calls: Incoming calls shall be answered b etween 3 and 30 seconds of the first ring. For correct operation of the r ingers in each device, the tot al of the RNs (ringer number ) of all devices connected to a single line at any time should not exceed 5. The RN can be found printed on the T elepermit Label. WARNING: When using this device, basic saf ety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following : ⢠Do not use this product near water; for example, near a bathtu b, wash bowl, ki tchen sink, or laundry tub, i n a wet basement , or near a swimming pool. ⢠Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. ⢠Do not use this product to report a gas leak in the vicinity of the leak. ⢠Always disconnect the modem c able before opening the equipment enc losure or touching an uninsulated modem cable, jack, or internal components. ⢠If this product was not provided with a telephone line cord, use only No. 26 AWG o r larger telecommunication line cord in order to reduce the risk of fire. ⢠Do not plug a modem or telephone cabl e into the Network Interface Card (NIC) receptacle. SA VE THESE INSTRUCTIONS Additional Safety Information This product has not been ev aluated for connect ion to an âITâ power system (an AC distri bution system with no direct connection to earth, a ccording to IEC 60950). AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your PCâs main AC disconnecting device and mu st be easily accessible at all times. For your safety, the power cord provided wi th your PC has a grounded plug. Alway s use the power cord wi th a properly grounded wall outlet, to av oid the risk of electrical shock. WARNING: Your PC is provided with a voltage select switch for use in a 115V î or 230V î power system. The v oltage select switch ha s been pre-set to the correct voltage settin g for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect positi on can da mage your PC and void any implied warranty. W ARNING: To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outl et before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. WARNING: Always di sconnect the modem c ord from the telephone system before installing or removing your computer cover. W ARNING: Do not operate the computer with the cover removed. WARNING: For your safety, always unplug the PC from its power source and from any telecommunications syste ms (such as telephone lines), networks, or modems before performing any service procedures. F ailure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product.
15 Lithium Batter y Caution WARNING: The PC uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same, or equivalent, type recommen ded by the manufacturer. Dispose of used batte ries according to the manufacturerâs instructions. Laser Safety Stat ement Class 1 LED Product The CD and DVD drives cont ain a laser system and are classified as a âClass 1 Laser Productâ under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Rad iation Control for Health and Safety Act of 1968. Should the unit ever requ ire maintenance, contact an authorized serv ice location. WARNING: Use of controls, adj ustments, or performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. Laser Produ ct Label The following label or equivalent is located on the surface of laser products: This label indicates that the product is classified as a CLASS 1 LASER PRODUCT . This label appears on a laser device installed in your product. TV Antenna Co nnectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electri cally grounded so as to provide so me protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFP A 70, provides information with regard to prop er electrical gro unding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conducto rs, location of antenna-discharge unit, connection to grounding electrodes, and requir ements for the grounding electrode. Lightning Protection For added protection of any product during a lightning storm, or when it is left un attended and unused for long periods of time, unplug the pr oduct from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and p ower line surges. 2 1 1 2 3 4 5 6 7 3 4 5 6 7 Antenna Grounding Antenna Grounding Grounding Component Electric Ser vice Equipment Ground Clamps Ground Clamp Grounding Conductors (NEC Section 810-21) Antenna Discharge Unit (NEC Section 810-20) Antenna Lead in Wire P ower Service Grounding Electrode System (NEC Ar t 250, P ar t H) Reference Power Lines An outside antenna system sh ould not be located in the vicinity of overhead power line s or other electric light or power circuits, or where it can fall into such power lines or circuits. WARNING: When installin g an outside antenna system, extreme care shou ld be taken to keep from touching such power lines or circuits as contact with them could be fatal. The information contained here in is subject to change without notice. Copyright © 2004â2005 Hewlett-Packard Development Company , L.P .
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3 Where to Get Help Follow these steps wh en you need help: 1 Check th e setup poster for help with setting up and using your PC. 2 For faster help , be sure to register your Compaq Presario home PC on the W eb at: http://register .hp.com 3 For help online, go to the C ustomer Care Center W eb site at http://www .hp.com/support for technical information or to get software u pdates. 4 If you have not solved the problem, call the Customer Care Center at the appro priate number below . Australia: 1-300 721 147 Hours: MâF 10 a.m.â9 p.m., Sat. âSun. 10 a.m.â4 p.m. Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: MâF 9 a.m.â6 p.m., Sat. 9 a.m.â1 p.m. India: 1-600-114772 (T oll Free) 0124 2346992 (T oll) 9350623861 (SMS Only) Hours: Mon.âSat. 9 a.m.â9 p.m. Indonesia: (21) 350-3408 Hours: MâF 8 a.m.â5 p.m. Malaysia: 1800 88 8588 Hours: MâF 8:30 a.m.â9:30 p.m., Sat. 8:30 a.m.â12:30 p.m. New Zealand: 0 800 441 147 Hours: MâF 10 a.m.â9 p.m., Sat.âSun. 10 a.m.â4 p.m. Philippines: (2) 867-3551 Hours: MâF 8:30 a.m.â5:30 p.m., Sat. 8:30 a.m.â12:30 p.m. Singapore: 6272 5300 Hours: MâF 8:30 a.m.â9:30 p.m., Sat. 8:30 a.m.â12:30 p.m. Thailand: (2) 353-9000 Hours: MâF 8:30 a.m.â5:30 p.m., Sat. 8:30 a.m.â12:30 p.m. Vietnam: Call your retailer . Hours are subject to ch ange without notice. Support W eb site http://www .hp.com/suppor t Registration W eb site http://register .hp.com
4 W arranty and License Information T o Our V alued Customer Congratulations on your deci sion to purchase a Compaq Presario PC! During developmen t, the Compaq Presario must pass extensive quality tests to m eet the rigorous standards that have made Compaq famous for quality and reliability . All Compaq Presarios go thro ugh a comprehensive qualit y test to ensure the PC is workin g correctly before it leaves our factor y . In addition, we have placed a security seal on your PC to indicate that it has not been tampered with s ince it left our factor y . W e know that expanding and upgrading are key benefits for all customers. W e are proud to make this a key differentiator for our Compaq Presario and understand that you may wish to upgrade your PC to meet your specific needs. Any hardware upgrades that you intend to do should only be done after you have comple tely set up your new Compaq Presario. Refer to the setup p oster included with your system for help with setting up. If yo u have any problems setting up your system and turning it on, immediately contact th e HP Customer Support Center listed earlier in the W arranty and Support Guide , and an HP Customer Representative will assist you. This must be done first before attempting to upgrade your system. By breaking the security seal on the back of the Compaq Presario, you are confirming that the Compaq Pr esario was working properly before you attempted to upgrade your system. Once the security seal has been broken, your Compaq Presario is then, to the extent allowed by local law , covered under the terms an d conditions listed in the following pages. Thank you for choosing the Compaq Presario. W e hope you enjoy discovering the exciting things you can do with it! HP Customer Support Easy to reach. Easy to use. A ward-winning HP Customer Support is our promise to help yo u get the most from your Compaq Presario. Whe ther with tools loca ted on your PC, from information on the W eb, by phone, or throug h your local retailer , youâll find what you need. Problems? HP Will Help Y our new Compaq Presario comput er is built to work right now â and for many years to come. But it is a compl ex, powerful machine, and someti mes things go wrong. If that happens to your computer , HP is ready to help. Getting Started Follow the setup poster for help with setting up and using your PC. Register Your PC It is always best to register your PC. This allows for quicker help when you need it. Y ou can register on the W eb at: http://register .hp.com And, if Necessary: Get Repair If your computer needs to be repaired or to have par ts replaced, you have two choices: 1 Y ou can easily replace many of your Compaq Pr esario parts that are considered cons umer replac eable. This is the fastest method of repair , as many times we can send the part directly to your home or business in a few days. 2 If a r epair is necessar y , the HP Customer Support Center will make arrangements to fix your computer . These services are covered during the warranty p eriod. There are a fe w limitations and exclusions to this warranty (as well as some important details), which are descri bed in the following section.
5 The Legal Language Hardware Limited W arranty HP Product DURA TION Hardware Ninety (90) Days Limited W arranty General T erms This HP Hardware Limited W arranty gives you, the customer , express limited warranty right s from HP , the manufactur er . Please refer to HPâ s W eb site for an extens ive description of your limited warranty entitlemen ts. In addition, you may also have other legal rights under appl icable local law or special written agreement with HP . HP MAKES NO OTHER EXPRESS W ARRANTY OR CONDITION WHETHER W RITTEN OR ORAL AND HP EXPRESSL Y DISCLAIMS ALL W ARRANTIES AND CONDITIONS NOT ST A TED IN THIS LIMITED W ARRANTY . TO THE EXTENT ALLOW ED BY THE LOCAL LA W OF JURISDICTIONS OUTSIDE THE UNITED ST A TES, HP DISCLAIMS ALL IMPLIED W ARRANTIES OR CONDITIONS , INCLUDING ANY IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE. FOR ALL TRANSACTIONS OCC URRING IN THE UNITED ST A TES, ANY IMPLIED W ARRANTY OR CONDITION OF MERCHANT ABILITY , SA TISF ACTORY QUALITY , OR FITNESS FOR A P ARTICULAR PURPOSE IS LIMITED TO THE DURA TION OF THE EXPRESS W A RRANTY SET FORTH ABOVE. SO ME ST A TES O R COUNTRIES/REGIONS DO NOT A LLOW A LIMIT A TION ON HOW LONG AN IMPLI ED W ARRANTY LASTS OR THE EXCLUSION OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR CONS UMER PRODUCTS. IN SUCH ST A TES OR COUNTRIES/REGIO NS, SOME EXCLUSIONS OR LIMIT A TIONS OF THIS LIMITED W ARRANTY MA Y NOT APPL Y TO YOU. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE LIMITED W ARRANTY TERMS CONT AINED IN THIS ST A TEMENT , EXCEPT TO THE EXTENT LA WFULL Y PERMITTED, DO NOT EXCLUDE, RESTRICT , OR MODIFY BUT ARE IN ADDITION TO THE MANDA TORY ST A TUTORY RIGHTS APPLIC ABLE TO THE SALE OF THIS PRODUCT TO YOU. THE LIMITED W ARRANTY TERMS CONT AINED IN THIS ST A TEMENT , EXCEPT TO THE EXTENT LA WFULL Y PERMITTED, DO NOT EXCLUDE, RESTRICT , OR MODIFY BUT ARE IN ADDITION TO THE MANDA TORY ST A TUTOR Y RIGHTS APPLICABLE TO TH E SALE OF THIS PRODUCT TO YOU. This Limited W arranty is applica ble in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty ser vice for the same product model number subject to the terms and conditions set forth in this Limited W arranty . Under the HP Global Limited W arranty program, products purchased in one countr y/region may be transferred to another countr y/region, where HP or its authorized ser vice providers offer warranty ser vic e for the same product model number , without voiding the warranty . W arranty terms, ser vice avai lability , and ser v ice response times may var y from countr y/region to coun tr y/region. Standard warranty ser vice response time is subject to change due to local parts availability . If so, yo ur HP-authorized ser vice provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred in transferring the products. T ransfer of the products may be covered by export cont rols issued by the Un ited States or other governments. This Limited W arranty applies only to HP-br anded and Compaq-branded hardwar e products (collectively referred to in this Limited W arranty as âHP Hardware Productsâ) sold by or leased from Hewlett-Packard Co mpany , its worldwide subsidiar ies, affiliates, authorized resell ers, or countr y/region distributors (co llectively referred to in this Limited W arranty as âHPâ) with this Limited W arranty . The term âHP Hardware Productâ is limited to the hardware components and requir ed firmware. The term âHP Ha rdware P roductâ DOES NOT includ e any sof tware applications or programs; non-HP products or non-HP branded peripherals. All non-HP produ cts or non-HP branded peripherals ext ernal to the HP Hardware Product â such as external storage subsystems, displays, printers and other peripheral s â are provided âAS ISâ without HP warranty . However , non-HP manufacturers and suppliers, or publishers may provide their own warranties directly to you. HP warrants that the HP Har dware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited W arranty Period. The Limi ted W arranty Period starts on the date of purchase or lease from HP , or from the date HP completes installation. Y o ur dated sales or delivery receipt, showing the date of purchase or lease of th e product, is your proof of the purchase or lease date. Y ou may be required to provide proof of purch ase or lease as a condition of receiving warranty service. Y ou are entitled to hardware warranty serv ice according to the terms and conditions of this document if a repa ir to your HP Hardware Product is required within the Limit ed W arranty Period.
6 Unless otherwise stated, and to the extent permitted by loc al law , new HP Hardware Products may be manufactured using new materials or new and used mat erials equivalent to new in per formance and reli ability . HP may repair or replace HP Hardware Pro ducts (a) with new or previously used products or parts equivalent to new in performance and reliability , or (b) with eq uivalent products to an original product that has been discontinued. Replacem ent par ts are warranted to be f ree from defects in mate rial or workmanship for ninety (90) days or , for the remainder of the Limited W arranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is longer . During the Limited W arranty Period , HP will , at its discretion, repair or replace any defecti ve component. All component parts or hardware products removed under this Limited W arranty become the property of HP . In the unlikely event that your HP Hardware Produc t has recurring failures, HP , at its sole discretion, may elect to provide yo u with (a) a replacement unit of HPâ s choosing that is the same or equivalent to yo ur HP Hardware Product in performance or (b) to give you a refund of your purchase pric e or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products. Exclusions HP DOES NOT W ARRANT THA T THE OPER A TION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE F OR DAMAGE THA T OCCURS AS A RESUL T OF YOUR F AILURE TO FOLLOW THE INSTRUCTIONS INTENDE D FOR THE HP HARDW ARE PRODUCT . This Limited W a rranty does not apply to expen dable or consumable parts and does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a ) as a result of accident, misuse, abuse, contamination, improper or inad equate maintenance or calibration or other external causes; (b) by operation outside the u sage parameters stated in the u ser documentation that shipped with th e product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparatio n or maintenance; (e) vi rus infection; (f) loss or damage in transit; or (g ) by modification or ser vice by anyone other than (i) HP , (ii) an HP authorized ser vice provider , or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the ser vicing countr y/region. YOU SHOULD MA KE PERIODIC BACKUP CO PIES OF THE DA T A STORED ON YOUR HARD DRI VE OR OTHER STORAGE DEVICES AS A PRE CAUTION AGAINST POSSIBLE F AILURES, AL TERA TION, OR LOSS OF THE DA T A. BEFORE RETURNING AN Y UNIT FOR SERVICE, BE SURE TO BACK UP DA T A AND REMOVE ANY CONFIDENTIAL, PROPR IET ARY , OR PERSONAL INFORMA TION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DA T A, OR REMOV ABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORA TION OR REINST ALLA TION OF ANY PROGRAMS OR DA T A OTHER THAN SOFTW ARE INST ALLED BY HP WHEN THE PRODUCT IS MANUF ACTURED. Exclusive Remedy TO THE EXTENT ALLOWE D BY APPLICABLE LOCAL LA W , THESE TERMS AND COND ITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE W ARRANTY AGREEMENT BETWEEN YOU AND HP RE GARDING THE HP HARDW ARE PRODUCT YOU HA VE PURCHASED OR LEASED. THESE TERMS AND CONDITIONS SUPERSE DE ANY PRIOR AGREEMENTS OR REPRESENT A TIONS â INCLUDING REPRESENT A TIONS MADE IN HP SALES LITERA TURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP â THA T MA Y HA VE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDW ARE PRODUCT . No change to the conditions of this Limited W arranty is valid unless it is made in writing and signed by an authorized representative of HP . Limitation of Liability IF YOUR HP HARDW ARE PRODUCT F AILS TO WORK AS W ARRAN TED ABOVE, HPâS MAXIMUM LIABILITY UNDER THIS LIMITED W ARRANTY IS EXPRESSL Y LIMITED TO TH E LESSER OF THE PRICE YOU HA VE P AID FOR THE PRODUCT OR THE COST OF REP AIR OR REPLACEMENT OF ANY HARDW ARE COMPONENTS THA T MALFUNCTION IN CONDITIONS OF NORMAL USE. EXCEPT AS INDICA TED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE F AILURE OF THE PRODUCT TO PE RFORM, INCLUDING ANY LOST PROFITS OR SA VINGS OR SPECIAL, INCIDENT AL, OR CONSEQUE NTIAL DAMAGES. HP IS NOT LIABLE FOR A NY CLAIM MADE BY A THIRD P ARTY OR MADE BY YOU FOR A THIRD P ARTY .
7 THIS LIMIT A TION OF LIABILITY APPLIES W HETHER DAMAGES ARE SOUGHT , OR A CLAIM MADE, UNDER THIS LIMITED W ARRANTY OR AS A TOR T CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAI M. THIS LIMIT A TION OF LIABILITY CANNOT BE W AIVED OR AMENDED BY ANY PERSON. THIS LIMIT A TION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HA VE ADVISED HP OR AN AUTHORIZED REPRESE NT A TIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. T HIS LIMIT A TION OF LIABILITY , HOWEVER, WILL NOT APPL Y TO CLAIMS FOR PERSONAL INJUR Y . THIS LIMITED W ARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MA Y ALSO HA VE OTHER RIGHTS THA T MA Y V ARY FROM ST A TE TO ST A TE OR FROM COUNTRY/RE GION TO COUNTRY/REGION. YOU ARE ADVISED TO CONSUL T APPLICABLE ST A TE OR COUNTRY/REGION LA WS FOR A FULL DETERMINA TION OF YOUR RIGHTS. Limited W arranty Period The Limited W arranty Period for an HP Hardware Product is a specified, fixed period commenc ing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reselle r informs you other wise in writing. T ypes of W arranty Ser vice T o enable HP to provide the best possible support and ser vice during the Limit ed W arranty Period, you may be directed by HP to verify co nfi gurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote s upport solutions where applicable. HP strongly encourages yo u to accept the use of, or to employ available support tec hnologies provided by HP . If you choose not to deploy available r emote suppor t capabilities, you may incur additional costs due to increased support resource requirement s. Listed below are the typ es of warranty support ser vice that may be applicable to the HP Hardware Product yo u have purchased. On-site Warranty Service Y our HP Limited W arranty ser vice may include on-s ite labor support to repair your hardware . HP provides on-site serv ice during standard office hours. Standard office hours are typically 08.00 to 17.00, Monday through Friday , but may var y with local business practices. If your location is outside the customary ser vice zone (typ ically 50km), response times may be longer or there may be additional charges. T o locate the nearest HP authoriz ed ser vice provi der refer to the HP W eb site at: http: //www .hp.com/suppor t HP may , at its sole discretion , determine if on-site warrant y ser vice is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentatio n provided by HP . Y ou are also required to co-operate with HP in attempting to resol ve the problem over the tel ephone. This may involve performing routine diagnostic procedures, installing software updat es or patches, removing third party options and/or substituting options. In order to receive onsite suppor t, you must: (a) have a representative pr esent when HP provides warranty ser vices at your site; (b) notify HP if produc ts are being used in an environm ent which poses a potential health or safety hazard to HP employees or subcontractors; (c) subject to its reasonable se curity requirements, provide HP with sufficient, free, an d safe access to and use of all facilities, information and system s determined necessar y by HP to provide timely support; (d) ensure that all manufacturers labels (such as se rial number s) are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and s uppor ted configurations. If you require an HP representative to ha ndle all component replacements, support uplift contracts are available at additional cost. Carry-in Warranty Service Under the terms of carry-in ser v ice, you will be required to deliver your HP Hardware Product to an au thorized ser vice location for warranty repair . Y o u must prepay any shipping charges, taxes, or duties asso ciated with tr anspor tation of the product to and from the se rvice location. In addition, you are responsible for insuring any product shipped or returned to an authorized ser v ice location and assume risk of loss during shipping. Mail-in Warranty Service Y our HP Limited W arranty may include a mail-in warranty ser vice . Under the terms of mail-in ser vice, you will be required to ship your HP Hardware Product to an authorized ser vice location for warranty repair . Y ou must prepay any shipping charges, taxes, or duties associ ated with transportation of the product to the repair location. In addition, you are responsible for insuring any product y ou ship and assume risk of loss du ring shipping. HP will return the repaired product to you and incur all l ogistics and insurance costs to return the product to you.
8 Customer Self Repair War ranty Service In countries/regions where it is available, your HP Limited W arranty may include a Customer Self Repair warranty ser vice. If applicable, HP will determine in its sole discretion that customer self repair is the appropriate method of warranty ser vice. If so, HP will ship appro ved replacement parts directly to you to fulfill your HP Hardware Product warranty ser vice. This will sa ve considerable repair time. After you contact HP and the fa ult diagnosis identifies that the problem can be fixed us ing one of these parts, a replaceable part can be sent directly to you. Once t he part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP T echnical Support Center and a technician will as sist you over the phone. In cases wh ere the replacement part must be retu rned to HP , you must s hip the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated document ation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. W ith a Customer Self Repair , HP will pay all shipping and part return costs and determine the co urier/carrier to be used. If Customer Self Repair applies to you, please refer to your specific HP Hardware Produc t announcement. Y ou can also obtain information on this warranty service on the HP W eb site at: http://www .hp.com/support Service Upgrades HP has a range of additional suppor t and service coverage for your product that can be purchased locally . However , some support and related products may not be available in all countries/regions. For information on availabil ity of ser vice upgrades an d the cost for these service upgrades, refer to the HP W eb site at: http://www .hp.com/support Options and Software Limited W arranties The Limited W arranty terms and condit ions for most HP-branded options (HP Options) are as set for th in the Limited W arranty applicable to the HP Opt ion and are included in the HP Option product packaging. If your HP Option is installed i n an HP Hardware Product, HP may provide warranty service for either the peri od specified in the warranty documents (HP Option Limited W arranty Period) that shipped with the HP Option or for the remaining warranty period of the HP Ha rdware Product in which the HP Option is being installed, whichever period is the longer , but not to exceed three (3) years from the date you purchased the HP option. The HP Option Limited W arranty Period starts from the date of purchase from HP or an HP authorized reseller . Y our dated sales or deliver y receipt, showing the date of purchase of the HP O ption, is your warranty start date. See your HP Option Li mited W arranty for more details. Non-HP o ptions are provided âAS ISâ. However , non-HP ma nufacturers and suppliers may provide warranties directly to you. EXCEPT AS PROVIDED IN THE APPLICABLE SOFTW ARE END-USER LICENSE OR PROGRAM LICENSE AGREEME NT , OR IF OTHERW ISE PROVIDED UNDER LOCAL LA W , SOFTW ARE PRODUCTS, INCLUDING ANY SOFTW ARE PRODUCTS, FREEW ARE (AS DEFINED BELOW) OR THE OPERA TING SYSTEM PREINST ALLED BY HP ARE PROVIDED âAS ISâ AND WITH A LL F AUL TS, AND HP HEREBY DISCLAIMS ALL OTHER W ARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR ST A TUTORY , INCLUDING, BUT NOT LIMITED TO, W ARRANTIES OF TITLE A ND NON- INFRINGEMENT , ANY IMPLIED W ARRANTIES, DUTIES OR CONDITIONS OF MERCHANT ABILITY , OF FITNESS FOR A P ARTICULAR PURPOSE, A ND OF LACK OF VIRUSES. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may no t apply to you in its entirety . TO THE MAXIMUM EXTE NT PERMITTED BY APPLICABLE LA W , IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR A NY SPECIAL, INCIDENT AL, INDIRECT , OR CONSEQUENTIAL DAMAGES WHA TSOEVER (INCLUDING, BUT NO T LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR C ONFIDENTIAL OR OTHER INFORMA TION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJUR Y , FOR LOSS OF PRIV ACY ARISING OUT OF OR IN ANY W A Y RELA TED TO THE U SE OF OR INABILITY TO USE THE SOFTW ARE PRODUCT), EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND E VEN IF THE REMEDY F AILS OF ITS ESSENTIAL PURPO SE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequentia l damages, so the above limitation or exclusion may not apply to you. HPâ s only warranty obligation s with respect to software distributed by HP under the HP brand n ame are set forth in the applicable end-user l icense or program license agreement provided with th at software. If the removabl e media on which HP distributes the software proves to be defective in materials or workma nship within thirty (30) days of purchase, your sole remedy shall be to return the removable media to HP for replacement. For blank tape removable media please r efer to the following W eb site: http://h20000.www2.hp.com/bizsuppor t/ T echSupport/Document.jsp? objectID=lpg50101
9 It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support. Freeware Operating Systems and Applications HP does not pro vide software technical suppo r t for software provided under public licens e by third parties, including Linux operating systems or applications (âFreew areâ). Software technical sup por t for Freeware pr ovided with HP Hardware Products is provid ed by the Freeware vendor . Please refer to the Freeware o perating system or other Freeware application support st atement included with your HP Hardware Product. Contacting HP If your product fails during the Limit ed W arranty Period and the suggestions in the produc t documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Suppor t location via the W orld W ide W eb at: http://www .hp.com/s upport Contact your authorized HP dealer or Authorized Service Provider and be sure to ha ve the following information available before you call HP: ⢠Product serial number , model name, and model number ⢠Applicable error messages ⢠Add-on options ⢠Operating system ⢠Third-party hardware or software ⢠Detailed questions END-USER LICENSE AGREEMENT PLEASE READ CAREFULL Y BEFORE USING THIS EQUIPMENT : This End-User license Agreem ent (âEULAâ) is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett- Pack ard Company (âHPâ) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (âHP Productâ), that is not other wise subject to a separate license agreement betw een you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term âSoftware Productâ means computer software and may include associated media, printed materials and âonlin eâ or electronic documentation. An amendm ent or addendum to this EULA may accompany the HP Product. RIGHTS IN THE SOFTW ARE PRODUCT ARE OFFERED ONL Y ON THE CONDITION THA T YOU AGREE TO ALL TERMS AND CONDITI ONS OF THIS EULA. BY INST ALLING, COPYING, DOWNLOADING, OR OTHERW ISE USING THE SOFTW ARE PRODUCT , YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENS E TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARD W ARE AND SOFTW ARE) WITHIN 14 DA YS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and condit ions of this EULA: a. Use. Y ou may use the Software Produ ct on a single computer (âY our Compute râ). If the Software Product is provided to you via the intern et and was originally licensed for use on more than one computer , you may install and use the Software Product only on those computers. Y ou may not separate compo nent par ts of the Software Product for use on more than one computer . Y ou do not have the right to distribute the Software Produc t. Y ou may load the Software Product into Y our Computerâs temporar y memor y (RAM) for purposes of using the Software Product.
10 b. Storage. Y ou may copy th e Software Product into the local memor y or storage device of the HP Product. c. Copying. Y ou may make archival or back-up copies of the Software Pro duct, provided the copy contains all of t he original Software Productâ s proprietar y notices and that it is used only for back-up purposes. d. Reser vation of Rights. HP and its suppliers reser ve all rights not expressly granted to you in this EULA. e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the Software Product which constitutes non-proprietar y HP so ftware or software provi ded under public licens e by thir d parties (âFreewareâ), is licensed to you subject to th e terms and conditions of t he software license agreem ent accompanying such Freeware whether in the form of a d iscrete agreement, shrink wrap license, or electro nic license terms accepted at time of download. Use of the Freeware by you shall be govern ed entirely by the terms and co nditions of such lic ense. f. Recover y Solution. Any software recover y solution provided with/for yo ur HP Product, whether in the form of a hard disk drive-b ased solution, an extern al media-based recover y solution (e.g., floppy disk, CD or DVD) or an equivalent solution delivered in any other fo rm, may only be used for restoring the h ard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recover y solution shall be govern ed by the Microsoft License Agreement. 2. UPGRADES. T o use a Software Product identified as an upgrade, you must first be licensed for the original So ftware Product identified by HP as eligible for the upgrade. Aft er upgrading, you may no longer use the original Softwar e Product that formed the basis for your upgrade eligib ility . 3. ADDITIONAL SOFTW ARE. This EULA applies to updates or supplements to the original Software Pr oduct provided by HP unless HP provides other terms along with the u pdate or supplement. In case of a con flict between such terms, the other terms will prevail. 4. TRANSFER. a. Third Party . The initial user of the Softwa re Product may make a one-time transfer of th e Software Product to another end user . Any transfer must include all compo nent par ts, media, printed materials, this EULA, and if applicable, the Certificate of Authenticity . The transfer may not be an indirect transfer , such as a cons ignment. Prior to the transfer , the end user receiving the transferred product must agree to all the EULA terms. Upon transfer of the Software Product , your license is automatically terminated. b. Restrictions. Y ou may not rent, lease, or lend the Software Product or use the Software Product for commercial timesharing or bureau use. Y o u may not sublicense, assign or transfer the license or Software Product except as expressly provided in this EULA. 5. PROPRIET ARY RIGHTS. All intellectual property rights in the Software Product and user documentat ion are owned by HP or its suppliers and are pr otected by law , including but not limited to United States copyright, trade secret, and trademark law , as well as other applicable laws and international treaty provisions. Y ou shall not remove any product i dentific ation, c opyri ght notices or proprietar y restrictions from the Software Product. 6. LIMIT A TION ON REVERSE ENGINEERING. Y ou may not reverse engineer , decompile, o r disassemble the Software Product, except and only to the extent that t he right to do so is mandated under applicabl e law notwithstanding this limitation or it is expressly provided for in this EULA. 7. TERM. This EULA is effective unless terminated or rejected. This EULA will also terminate upon conditions set forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA. 8. CONSENT TO USE OF DA T A. Y ou agree that HP and its affiliates may collect and use technical information you provide in relation to suppo r t ser vices related to the Software Product. HP agre es no t to use this information in a form that personally identif ies you except to the extent necessar y to provide such ser vices.
11 9. DISCLAIMER OF W ARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLI CABLE LA W , HP AND ITS SUPPLIERS PROVIDE THE SOFTW ARE PRODUCT âAS ISâ AND WITH ALL F AUL TS, AND HEREBY DISCLAIM ALL OTHER W ARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR ST A TUTOR Y , INCLUDING, BUT NOT LIMITED TO, W ARRANTIES OF TITLE AND NON-INFRINGEMENT , ANY IMPLIED W ARRANTIES, DUTIES OR CONDIT IONS OF MERC HANT AB ILITY , OF FITNESS FOR A P AR TICULAR PURPOSE, AND OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTW ARE PRODUCT . Some states/jurisdict ions do not allow exclusion of implied warranties or limi tations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety . 10. LIMIT A TION OF LIABILITY . Notwithstanding any damages that you might incur , the entire liability of HP an d any of its suppliers under any provision of this EULA and your exclusive remedy fo r all of the foregoing shall be limited to the greater of the amount actually pai d by you separately for the Software Pr oduct or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LA W , IN NO EVENT SHALL HP OR ITS SUPP LIERS BE LIABLE FOR ANY SPECIAL, INCIDENT AL, INDIRE CT , OR CONSEQUENTIAL DAMAGES WHA TSOEVER (INCLUDING, BUT NO T LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMA TION, FOR BUSINESS INTERRUPTIO N, FOR PERSONAL INJUR Y , FOR LOSS OF PRIV ACY ARISING OUT OF OR IN ANY W A Y RELA TED TO THE USE OF OR INABILITY TO USE THE SOFTW ARE PRODUCT , OR OTHERW ISE IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY F AILS OF ITS ESSE NTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 11. U.S. GOVERNMENT CUSTOMERS. Consistent with F AR 12.211 and 12.212, Commercial Co mputer Software, Computer Software Documentat ion, and T echnical Data for Commercial Items are lic ensed to the U.S. Government under HPâ s standard commercial license. 12. COMPLIANCE WITH EXPORT LA WS. Y ou shall comply with all laws and regulations of the Unit ed States and other countries (âExport Lawsâ) to a ssure that the Software Product is not (1) exported, directly or indirectly , in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including, without limitation, nuclear , chemical, or biological weapons proliferation. 13. CAP ACITY AND AUTHORITY TO CONTRACT . Y ou represent that you are of th e legal age of majority in your state of residence and, if applicable, you are duly authorized by your employer to enter into this contract. 14. APPLICABLE LA W . This EULA is governed by the laws of the State of Californi a, U.S.A. 15. ENTIRE AGREEMENT . This EULA (including any addendum or amendment to this EULA whic h is included with the HP Product) is the entire agreem ent between you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals and represent ations with respect to the Software Product or an y other subject matter covered by this EULA. T o the extent the terms of any HP policies or programs for support ser vices conflict with the terms of this EULA, the terms of this EULA shall control. Rev . 10/03
12 DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer â s Name: Hewlett-Packard Company Manufacturer â s Address: 10500 Ridgeview Court Cupertino, CA 95014 declares that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA4000, m000, m10 00, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 Product Options: All conforms to the following Pr oduct Specifications: Safety: IEC 60950: 1999 / EN609 50: 2000 IEC 60825-1:1993 A1 / EN 608 25-1:1994 A11 Class 1 (Laser/LED) GB4943: 2001 EMC: CISPR 22: 1997 / EN 55022: 1998 A1 Class B CISPR 24: 1997 / EN 550 24: 1998 IEC 61000-3-2:2000 / EN 61000-3-2: 2000 IEC 61000-3-3:1994 A1: 2001 / EN 61000-3-3: 1995 A1: 2001 GB9254: 1998 FCC T itle 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2002 T elecom: TBR 21: 1998, EG 201 121: 1998 Radio: ETSI 300-826 General EMC requirements for Radio equipment ETSI 300-328 T e chnical requ irements for Radio equipment Supplementary Information: The product herewith com plies with the requirements of th e Low V oltage Directive 73/23/EEC, the EMC Directive 89/336/EEC, and the R &TTE Directive 1999/5/EC and carries the âCE Marking â accordingly . This device complies with Part 15 of FCC rules. Oper ation is subject to the following two co nditions: (1) this device may not cause harmful interference, and (2) this device must accept any inter ference rece ived, including interference that may cause undesired operation. Cupertino, CA USA Jan. 1, 2005 For regulatory compliance information only , contact: Australia Contact: Product Regulations Manage r, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3 130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenb erge r StraÃe 140, 71034 Böblingen, Germany (FAX: 49-7031-14- 3143) North America Contact: Hard ware Quality Eng. Manager, Hewlett-Pa ckard, CPC, 10500 Ridgevie w Ct., Cupertino, CA 95015â4010 Phone : (408) 343-5000
13 Operating Specifications Electrical ratings: AC INPUT 100â127V î , 4A or 6A* 200â240V î , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: â30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0â2286 m Storage altitude: 0â4572 m * Refer to your PCâ s ratings label located o n the ba ck of the PC to determine exact electrical r ating. Regulator y and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment, loss of inform ation, bodily harm, or loss of life. WARNING: The PC is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Please read the âAdditional Safety Informationâ located later in this document before installing and conn ecting your PC to the electrical power system. Batteries are delivered with this product. When empty , do not throw them away but collect as small ch emical waste. ENERGY STAR Compliance Products marked with the ENERGY ST AR ® logo on the packaging box qualify with the U.S. Environmental Protection Agencyâ s ENERGY ST AR guidelines for energy efficiency . Products with the ENERGY ST AR label are designed to use less energy , help you save money on utility bills, and h elp protect the environment. ENERGY ST AR ® is a registered trademark owned by th e U.S. government. Australia T elecom Statement The computer must be connected to the T elecommunication Network through a line cord th at meets the requirem ents of ACA T echnical Standard TS008. WARNING: Modems wi thou t integral RJ-11 that are shipped with this computer must be installed only in devices displayi ng the A-tick. New Zealand T elecom Statement The grant of a T elepermit for any item of terminal equipment indicates only that T elecom has accepted that the item complies with minimum condit ions for connection to its network. It indicates no endorsement of the product by T e lecom, nor does it provide any sort of warranty . Above all, it provides no assurance th at any item will work correctly in all respects with another it em of T elepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of T elecomâ s network ser vices. Some parameters required fo r compliance with T elecomâ s T elepermit requirements are dependent on the equipment (PC) associated with this mo dem. The associated equipment shall be set to operate with in the following limits for compliance with T elecomâ s specification:
14 ⢠For automatically initiated calls to the same number: (a) There shall be no more than 10 call attempts to the same number within any 30-m inute period for a single manual call initiation. and (b) The equipment shall be on the hook for a period of not less than 30 seconds between the en d of one attempt and the beginning of the next attempt. ⢠For automatically initiated calls to different numbers: The equipment shall be on-hook for a perio d of not less than 5 second s between the end of one attempt and the beginning of the next attempt. ⢠For automatically answered incoming calls: Incoming calls shall be answered b etween 3 and 30 seconds of the first ring. For correct operation of the r ingers in each device, the tot al of the RNs (ringer number ) of all devices connected to a single line at any time should not exceed 5. The RN can be found printed on the T elepermit Label. WARNING: When using this device, basic saf ety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following : ⢠Do not use this product near water; for example, near a bathtu b, wash bowl, ki tchen sink, or laundry tub, i n a wet basement , or near a swimming pool. ⢠Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. ⢠Do not use this product to report a gas leak in the vicinity of the leak. ⢠Always disconnect the modem c able before opening the equipment enc losure or touching an uninsulated modem cable, jack, or internal components. ⢠If this product was not provided with a telephone line cord, use only No. 26 AWG o r larger telecommunication line cord in order to reduce the risk of fire. ⢠Do not plug a modem or telephone cabl e into the Network Interface Card (NIC) receptacle. SA VE THESE INSTRUCTIONS Additional Safety Information This product has not been ev aluated for connect ion to an âITâ power system (an AC distri bution system with no direct connection to earth, a ccording to IEC 60950). AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your PCâs main AC disconnecting device and mu st be easily accessible at all times. For your safety, the power cord provided wi th your PC has a grounded plug. Alway s use the power cord wi th a properly grounded wall outlet, to av oid the risk of electrical shock. WARNING: Your PC is provided with a voltage select switch for use in a 115V î or 230V î power system. The v oltage select switch ha s been pre-set to the correct voltage settin g for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect positi on can da mage your PC and void any implied warranty. W ARNING: To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outl et before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. WARNING: Always di sconnect the modem c ord from the telephone system before installing or removing your computer cover. W ARNING: Do not operate the computer with the cover removed. WARNING: For your safety, always unplug the PC from its power source and from any telecommunications syste ms (such as telephone lines), networks, or modems before performing any service procedures. F ailure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product.
15 Lithium Batter y Caution WARNING: The PC uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same, or equivalent, type recommen ded by the manufacturer. Dispose of used batte ries according to the manufacturerâs instructions. Laser Safety Stat ement Class 1 LED Product The CD and DVD drives cont ain a laser system and are classified as a âClass 1 Laser Productâ under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Rad iation Control for Health and Safety Act of 1968. Should the unit ever requ ire maintenance, contact an authorized serv ice location. WARNING: Use of controls, adj ustments, or performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. Laser Produ ct Label The following label or equivalent is located on the surface of laser products: This label indicates that the product is classified as a CLASS 1 LASER PRODUCT . This label appears on a laser device installed in your product. TV Antenna Co nnectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electri cally grounded so as to provide so me protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFP A 70, provides information with regard to prop er electrical gro unding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conducto rs, location of antenna-discharge unit, connection to grounding electrodes, and requir ements for the grounding electrode. Lightning Protection For added protection of any product during a lightning storm, or when it is left un attended and unused for long periods of time, unplug the pr oduct from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and p ower line surges. 2 1 1 2 3 4 5 6 7 3 4 5 6 7 Antenna Grounding Antenna Grounding Grounding Component Electric Ser vice Equipment Ground Clamps Ground Clamp Grounding Conductors (NEC Section 810-21) Antenna Discharge Unit (NEC Section 810-20) Antenna Lead in Wire P ower Service Grounding Electrode System (NEC Ar t 250, P ar t H) Reference Power Lines An outside antenna system sh ould not be located in the vicinity of overhead power line s or other electric light or power circuits, or where it can fall into such power lines or circuits. WARNING: When installin g an outside antenna system, extreme care shou ld be taken to keep from touching such power lines or circuits as contact with them could be fatal. The information contained here in is subject to change without notice. Copyright © 2004â2005 Hewlett-Packard Development Company , L.P .
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