HP TOUCHSMART TM2 Maintenance And Service Manual
HP TouchSmart tm2 Notebook PC Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures. First Edition: June 2010 Document Part Number: 612233-001
Safety warning notice WARNING! To reduce the possibilit y of heat-rela ted inju ries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surf ace. Do not a llow an other hard surface, such as an ad jo ining optional pr inter, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do no t allow the AC adapter to contact the skin or a soft surfac e, such as pillows or r ugs or clothing , duri ng operation. The computer and the AC adapter comply with the us er-accessib le surface temperature limits defi ned by the International Standard for Safety of Info rmation Technology Eq uipment (IEC 60 950). ENWW iii
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Table of contents 1 Product description ............. ............... .............. ................ ............. ................ .............. ... ... 1 2 External component identification .......... ............ ............. ........... ............ ............... ............ 4 Top components ......... ............... .............. ............... ............... .............. ............. ............... .. ....... 4 Display co mponen ts ................. .................... ........................ ......................... ............ 4 Keys .... ........... ........... ......... ............ ........... ........ ........... ........... ......... ........... ............ 5 Lights ........... .......... ........ ........... .......... ........... .......... .......... ........... .......... ........ ......... 6 TouchPa d components . ............... .................. ............. ................. ................ ............... 7 Front components ...... .......... ........... ........... .......... ........... ........... .......... ........... ........... ........ ....... 8 Rear comp onents ........ .................. ................. ............... ................ ................... ................ .. ...... 8 Left-side components .. ........ .......... ........... .......... ........... .......... ........... .......... ......... .......... .... .... ... 9 Right-sid e compone nts ....... ......... ........... ............ .......... ............ ............ .......... ........... ........... ... 10 Bottom components ..... ............ .......... ........... .......... .......... .......... .......... .......... .......... .......... . ... 12 3 Illustrated parts catalog ................... ................... ..................... ................... .................... 13 Service tag ............ ........... ........... ......... ........... ........... ........... .......... ........... ........... ....... ......... 13 Computer major components ......... ............... ............... ............. ............... ............... ............... .. 1 5 Plastics Kit .......... ............... ............... ............ ............... .............. ............... ............... ... ......... .. 20 Mass stora ge devic es ...... .......... ......... .......... ........... ........ .......... .......... .......... ......... .......... ... ... 21 Miscellaneous parts ........ ........... .......... ........... ........... .......... ........... ........... .......... ........... ... ..... 22 Sequential part number listing .............. ............. ............. ............. ............ ............. ............. ..... .. 23 4 Rem oval and r eplaceme nt procedu res ... ................ .............. .............. .............. ............... 27 Prelimi nary repl acement requi rements ... ......... ........... .......... ........... ........... .......... ........... .......... . 27 Tools required ....... .............. .............. .............. .............. .......... ............. .............. ..... 27 Service consideratio ns ........ .......... .......... ......... ........... .......... .......... .......... .......... ..... 27 Plastic parts ... ............ ............ .......... ............. ............ ............ ............ ....... 27 Cables a nd connec tors .......... .............. ............... ............. .............. ........... 28 Drive handling ....... ............. ............ .............. .......... .............. ............. ...... 28 Grounding guidelines ....... ............ ........... ............ ........... ............ ........... ............ ...... 29 Electrostatic discharge damage ............ .............. ........... ........... ............ ...... 29 Packaging a nd transpor ting guideli nes ........................................ 30 Workstatio n guideli nes .............. ................... ................ ............. 30 ENWW v
Equipment gu idelines .. ............ ......... ........... ............ ............ ....... 31 Component re placement pr ocedures .. .................................................................. .................... 32 Service tag ........ ......... .......... ........... .......... ........ .......... ........... .......... ........ .......... .... 32 Computer feet ... .......... .......... .......... ........... .......... .......... ........... .......... .......... .......... 34 Battery . .......... .......... ......... .......... .......... .......... ........ ........... .......... ........... ........ ....... 35 Pen ............. ............ .............. ............... .............. .............. ............ ............. ............. 36 Hard drive ................. ...................... ........................ ..................... ................. ........ 37 Memory module ......... ........... ............ ............ ............ ........... .......... ............ ........... .. 40 WLAN module .......... .............. .............. .............. .............. ............ .............. ............ 43 RTC battery . .............. ............... .................. ................ .............. ............... ............... 47 Top cover .......... ............ ........... ............ ............ ........... ............ ............ ........... ........ 48 Keyboard ........ ......... ........... ........... ........... ........... ........... ........... ........... ......... ........ 50 Pen holde r and eject a ssembly ...... .......... .......... ........ .......... .......... .......... .......... ........ 52 Blueto oth module ................ ........................... ........................ ............................. .... 53 Power switch board ........ ............ ........... ............ ........... ............ ........... ........... ......... 54 Display assembly .......... .............. ................... .................. ................... .................. .. 55 System board ..... ...................... ................ ................... ....................... ............... ..... 59 Power c onnector and c able ......... ............. ........... .............. ............ .............. ............. 62 Fan ..... .............. .................... ................... ............... ..................... .............. ........... 63 Heat sink ........ .............. ............... ............... .............. .............. .............. ............... ... 64 5 Setup Utilit y (BIOS) ....... ........... ........... ........... ............ ........... ........... .............. ........... .... .. 68 Starting S etup U tility . ............ ............ .......... ............. ............. ............ .......... ............. ........ ..... .. 68 Using Se tup Util ity .......... .......... .......... ....... ........... .......... .......... ......... .......... .......... .......... ....... 69 Changin g the language o f Setup Utilit y ............. ............. ........... .......... ........... .......... .. 69 Navigati ng and selecting i n Setup Ut ility ...... ........... ............ ........... ............ ............ .... 69 Display syste m informatio n ................ .............. ................ .............. ................ ........... 70 Restoring default settings i n Setup Util ity .......... ............ .......... .......... .......... ............ ..... 70 Exitin g Setup Utility . ................................ .................................... ............................ 71 Setup Util ity menus ...... .......... ........... ............ ............ ........... ........... ......... ............ ........... .. ...... 71 Main menu .......... ........... ......... ............ ............. ............ ............ ........... ............ ....... 71 Securi ty menu ........ ........... ............ .......... ........... ........... .......... ........... ............ ......... 71 System Co nfigurat ion menu ........ ............... ............... ................ .............. ................ .. 72 Diagnos tics menu .... ........... ........... ........... .......... ........... ......... ........... ........... ........... 72 Updating the B IOS .... ............ ............ ............ .......... ............ ........... ............ ......... ............ ... .... 73 Determini ng the BIOS ...... .................. .................. ................ .................. .................. 73 Downloading a BIOS upd ate .......... .......... .......... .......... .......... .......... .......... .......... .... 73 6 Specifi cations ............... ............... ........... ................ ............... .............. ............ ........... .... 75 Computer sp ecificati ons ...... ........... ........... ......... ........... ........... ......... .......... ........... ........... ... ... 75 12.1- inch display s pecifica tions ....... ............ .............. ............. ........... ............ ............. ............ . 76 Hard drive sp ecifica tions ............. ............................. .......................... ............................. .... ... 77 Blu-ray ROM DVD±RW SuperMu lti Double-Lay er Drive speci fications ............... ........... ......... ........ 78 vi ENWW
DVD±RW and CD-RW SuperMulti Doubl e-Layer Comb o Drive specifications ........................ ......... 79 7 Backup and recovery ............... ........................... ......................... ........................ ........... 8 0 Creating recovery di scs ........... ........................ ....................... .................. ...................... ..... ... 81 Backing up your information ....... ............ .......... ........... ............ ............. ............ ............. ......... . 82 Using Windo ws Backup and Rest ore ................ ....................... ....................... ........... 83 Using system restore points ........... ............ .............. ........... ............ ........... ............ .... 83 When to cre ate restore po ints .......... ................ ............... ............... ............ 83 Create a system restore point .... .......... ........... ........... .......... ........... .......... .. 83 Restore to a pr evious d ate and time ........ ........... ............ ............ ............ ..... 84 Performi ng a recovery ......... ........................ .................. ........................ ........................ ...... ... 84 Recovering from the recovery disc s ........ ............ ........... ........... ........... ........... ........... . 84 Re cov eri ng fro m t he d edi ca ted rec ov ery pa rtit io n ( sel ect mo del s o nly ) ........................... 85 8 Conne ctor pin assignmen ts ....... ............ ........... ........... ......... ........... ........... ........... .......... 86 Audio-i n (mic rophone) ...... ................... .................. .............. .................. ................. ............. .. . 86 Audio-o ut (headphone ) ............. ................ ............... ................ .................. ................ ........... .. 86 External monitor ............ ............ ............ ........... ............ ............ ............ ........... .......... ...... ....... 87 HDMI ........ ............. ............ ............... .............. ............ ............... .............. ........... ........ ....... .. 88 RJ-45 (ne twork) . ............ ............. ......... ............. ............. ............. ......... ............. ............. .. ....... 89 Universal Serial Bus ....... ............ ........... ............ .......... ............ ............ ............ ............ ...... ...... 89 9 Pow er cord set requ irements . .......... ............. .......... ............ ........... .......... .......... ............ . 90 Require ments for al l countries .. .................. ....................... ...................... .................. ............. .. 90 Requirem ents for spec ific coun tries and regio ns ............................................................ ............. 91 10 Recycling ............. .............. ............ .............. ............... ............. ................ ............. ... ..... 92 Battery ........ ........ ........... ........... .......... ......... .......... ........... .......... ........... ........ ........... . ........... 92 Display .... ......... ............ ........... ............ ......... ............ .......... ........... .......... ........... ........ .......... 92 Index .. ........... .......... ......... ........... .......... ........... ......... .......... ........... .......... ........ ......... .. ...... 9 8 ENWW vii
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1 Product description Category Description Produc t Name HP TouchSmart tm2 Notebook PC Proces sors Intel⢠Core⢠i5-430UM 1. 20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Core i3-330UM 1.20 -GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Pentium⢠U5400 1.20-GH z processor (800-MHz FSB, 2-MB L2 cache, 18-W) Chipset Intel HM55 Express chipset Graphics ATi Mobility Radeon HD5450 4550 (ATI Park Pro) graphics subsystem with at least 512-MB of dedicated video memory Support for Blu ray and/or high-definition (HD)-DVD playback with HD decode and DX11 and HDMI support Panel s 12.1-inch, WXGA (1280 à 800, 1 6:10 wide aspect ratio), LED BrightV iew with Wacom touch-screen (multitouc h enabled) and EMR support Typical brightness: 200 nits Memory â Two SODIMM slots â Customer accessible/upgradable â Dual-channel support â DDR3, 1333-MHz, can be downgraded to 800-MHz 8192-MB total system m emory (4096 MB à 2, dual-channel) 6144-MB total system mem ory (4096 MB 2048 MB) 4096-MB total system m emory (4096 MB à 1; 2048 MB à 2, dual-channel) 3072-MB total system mem ory (2048 MB 1024 MB) 2048-MB total system m emory (2048 MB à 1; 1024 MB à 2, dual-channel) Hard d rive s â Supports all 9.5-mm , 6.35-cm (2.5-inch) hard drives â Serial ATA â Supports Accelerometer hard drive protection 640-GB, 5400-rpm ENWW 1
Category Description 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Optical drives Supports only external optical drives â 12.7-mm tray load â Serial ATA â Blu-ray ROM DVD±RW SuperMulti Doub le-Lay er Drive with LightScribe â DVD±RW and CD-RW SuperMulti Double-L ayer Combo Drive with LightScribe Webcam HP TrueVision low-light VGA camera, fixed (n o tilt), with activity light, 640 à 480 by 24 frames per second Diskette drive Supports external USB drive only Audio â HD audio - Dolby Advanced Audio â Integrated subwoofer â Supports Microsoft® premium requirements â Two omni-directional, digital dual array microphones â Beam-forming, echo-cancellatio n, noise-suppression software â Pavilion-branded Altec Lansing speakers Ethernet Integrated 10/100/1000 (Gigabit E thern et) network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module (includes two 2.4-GHz antennae in display assembly): Atheros 9285G 802.11b/g/n 1x 1 WiFi Adapter Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter External media card Digital Media Slot, supports Memory Stic k, Memory Stick Pro, MultiMediaCard, Secure Digital Memory Card, and x D-Picture Card. Ports Audio-in (stereo microphone) Audio-out (stereo headphone) High-definition mult imedia interface (HDMI) v1.3 supporting 1080p with high- bandwidth digital content protection (HDCP) key RJ-45 (Ethernet), includes link and activity lights USB (3) 2 Chapter 1 Product description ENWW
Category Description VGA (Dsub 15 pin) supporting 1920 à 1200 external resolution @ 75 Hz. Disabled when connected to devices through the expans ion port 3. Hot plug, unplug, and auto detect for correct output to wide-aspect and standard-aspect video. 2-pin 65-W AC power Docking Docking support through the expansion port 3. Supports the HP xb30 00 Notebook Expansion Base and the HP Notebook QuickDock. Keyboard/pointing devices 12.1-inch island-style keyboard with duracoat finish Taps enabled as default TouchPad with 2 buttons and two-wa y scroll supports clickpad and HP-defined gesture s Wacom 9.0-mm touch-s creen pen Power requirements 6-ce ll, 62-Wh, 2.80-Ah Li-ion ba ttery 65-W HP Smart AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Security cable slot Fingerprint reader with Digtial Persona software support Operating system Preinstalled: Windows® 7 Home Premium (64-bit) Windows 7 Professional (64-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive RTC battery WLAN module WWAN module ENWW 3
2 External component identification Top components Display components Item Component Function (1) WLAN antennas (2)* Send and receive wireless signals to commun icate wi th wireless local area networks (WLAN). (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. (5) Speakers (2) Produce sound. 4 Chapter 2 External component identification ENWW
Item Component Function (6) Convertible hinge Swivels the displa y and conv erts the computer from traditional notebook mode to slate mode or from slate mode to notebook mode. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the co mputer. *The antennas are not visible from the ou tside of the computer. For optimal transm is sion, keep the areas immediately around the antennas free from obstructions. To see wireless reg ulatory notices, refer to the section of the Regulatory , Safety and Environmental Notices that applies to your country or region. Th ese notices are located in Help and Support. Keys Item Component Function (1) esc key Displays sy stem in fo rmation when pressed in combination with the fn key. (2) fn key Executes frequently used s ystem functions when pressed in combination with an arrow key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortc ut menu for items beneath the cursor. (5) Action keys Execute frequently used sy stem functions. ENWW Top components 5
Lights Item Component Descrip tion (1) Caps lock light White: Caps lock is on. (2) Mute light Amber: Computer sound is off. (3) Wireless light â White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. â Amber: All wireless devices are off. (4) TouchPad off indicator â Amber: The TouchPad is off. â Off: The TouchPad is on. 6 Chapter 2 External component identification ENWW
TouchPad components Item Component Function (1) TouchPad off indicator To turn t he TouchP ad zone on and off, quickly double- tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. (2) Left To uchPad button Functions like th e left button on an external mouse. (3) Right TouchP ad button Functions like th e right button on an external mouse. (4) TouchPad zone Moves the pointer and se lects or activates item s on the screen. ENWW Top components 7
Front components Component Function Vent Enables airflow to c ool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear components Item Component Function (1) Security cable slot Attaches an optional security cabl e to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) External monitor port Connects an ex ternal VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable. 8 Chapter 2 External component identification ENWW
Left-side components Item Component Function (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatical ly to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) HDMI port Connects an optional vi deo or audio device, such as a high-definition television, or any compatible digital or audio component. (3) USB port Connects an optional USB device. (4) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound wh en connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. NOTE: When a device is connected to the jack, the device speakers are disabled. (5) Drive light â Blinking white: The hard drive is being accessed. â Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. (6) Pen tether hole Connects the pen tether. (7) Pen holder Holds the digitizer pen. ENWW Left-side c omponents 9
Right-side components Item Component Function (1) Fingerprint reader (select models only) Allows a fingerprint lo gon to Windows instead of a password logon. (2) Rotate button Rotates the screen image counterclockwise to 4 orientations: landscape pr imary, portrait primary, landscape secondary, and portrait secondary. (3) Power light â White: The computer is on. â Blinking white: The com puter is in the Sleep state. â Off: The computer is o ff or in Hibernation. (4) Power switch â When the computer is off, slide the power swit ch to turn on the computer. â When the computer is on, briefly s lide the power switch to exit Sleep. â When the computer is in the Sleep state, briefly slide the power switch to exit Sleep. â When the computer is in Hibernation, briefly slide the power switch to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, slide an d hold the power switch for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > Syste m and Security > Power Options . (5) Wireless light â White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. â Amber: All wireless devices are off. 10 Chapter 2 External comp onent identifica tion ENWW
Item Component Function (6) Wireless button Turns the wireless feature on or off, but does not establish a wireless connec tion. NOTE: A wireless network must be set up in order to establish a wireless connec tion. (7) Digital Media Slot Supports the following digital card formats: â Memory Stick â Memory Stick Pro â MultiMediaCard â Secure Digital Memory Car d â xD-Picture Card (8) USB ports (2) Connect optional USB devices. (9) Battery light â Off: The computer is ru nning on battery power. â Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. â Amber: A battery is charging. â White: The computer is connected to external power and the battery is fully charged. (10) Power connector Connects an AC adapter. ENWW Right-side components 11
Bottom components Item Component Function (1) Battery release latch Releases the battery from the battery bay. (2) Battery bay Holds the battery and contains the SIM slot. NOTE: T he battery is preinstalled in the battery bay at the factory. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bay Holds the hard drive. (5) Memory module compartment C ontains the memory module slots, WLAN module slot, and holds the RTC battery. 12 Chapter 2 External comp onent identifica tion ENWW
3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. (1) Product name: This is the prod uct name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (3) Part number/Product number (p/n): Th is number provides specific information about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . (4) Model description: This is the number used to locate documents, drivers , and support for the computer. (5) Warranty period: This number de scribes the duration o f the wa rranty period for the computer. ENWW Service tag 13
14 Chapter 3 Il lustrated parts catalo g ENWW
Computer major components ENWW Computer major comp onents 15
Item Description Spare part number (1) 12.1-inch, WXGA, Br ightView, LED touch-screen display assembly (includes Web camera and cable, microphones and cables, fingerprint reader and cable, WLAN antenna cables , and WWAN antenna cables) 611492-001 Display a ssembly subcomp onents (not illustrated): Display bezel 592956-001 Web camera/microphone module ( includes cable) 592960-001 Fingerprint reader board (includes cable) 592959-001 Reset board (includes cable) 611494-001 Speakers (include cable) 592958-001 Display enclosure 592955-001 Display Screw Kit 592962-001 (2) Keyboard (includes cable and 2 retention clips): For use in Belgium 584161-A41 For use in Brazil 584161-201 For use in Canada 584161-121 For use in Denmark, Finland, and Norway 584161-DH1 For use in France 584161-051 For use in Germany 584161-041 For use in Greece 584161-DJ1 For use in Israel 584161-BB1 For use in Italy 584161-061 For use in Latin America 584161-161 For use in the Netherlands 584161-B31 For use in Portugal 584161-131 For use in Russia 584161-251 For use in Saudi Arabia 584161-171 For use in South Korea 584161-AD1 For use in Spain 584161-071 For use in Switzerland 584161-BG1 For use in Taiwan 584161-AB1 For use in Thailand 584161-281 For use in Turkey 584161-141 For use in the United Kingdom 584161-031 16 Chapter 3 Il lustrated parts catalo g ENWW
Item Description Spare part number For use in the United States 584161-001 (3) Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) 592964-001 Plasti cs Ki t , includes: 592971-001 (4a) Display hinge cover (4b) Memory module compartment cover (includes 2 captive screws, secured with C-clips) (4c) Hard drive cover (includes 2 captive screws, secured with C-clips) (5) Pen 593028-001 (6a) Pen holde r (includes pen eject assembly ) 592972-001 (6b) Pen eject assembly (7) Power switch board (includes cable) 611498-001 Cable Kit , includes: 613451-001 (8) Bluetooth module cable (9) Bluetooth module 537921-001 (10) System board (includes replacement thermal material): Equipped with discrete graphics subsyste m an d Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611491-001 Equipped with discrete graphics subs ystem an d Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611489-001 Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W) 611487-001 Equipped with UMA graphics subs ystem and Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611490-001 Equipped with UMA graphics subsys tem and Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611488-001 Equipped with UMA graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W ) 611486-001 (11) Fan 592970-001 (12) Heat sink (includes replacement thermal material): For use only on computer models equipped with discrete graphics subsys tem 611499-001 For use only on computer models equipped with UM A graphics subsystem 611500-001 (13) Power connecto r and cable 592967-001 (14) Base encl osure (includes 2 battery release latches, and 4 rubber feet) 611496-001 Rubber Kit (not illustrated, includes 4 base enclos ure rubber feet and pen cover) 592966-001 (15) RTC battery (includes cable and double-sided tape) 592965-001 ENWW Computer major comp onents 17
Item Description Spare part number (16) Memory modules (PC3, 1066-MHz): 4096-MB 599092-001 248-MB 598856-001 1024-MB 598859-001 (17) WLAN module: Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Ri co, the U.S. Virgin Islands, and the United States 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi A dapter for us e in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulg aria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Co sta Ri ca, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Es tonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Gu inea-Bissau, Guyana, Haiti, Honduras , Hong Kong, Hunga ry, Iceland, India, Ireland, Italy, the Iv ory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mo zambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Nig er, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Ph ilippines, Polan d, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senega l, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan , Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turk ey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, th e United Kingdom, Uruguay, Uzbekistan, Venezuel a, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 580101-002 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Intel Centrino Wirel ess-N 1000 802.11b/g 1x2 WiFi Adapter 593530-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter 602992-001 (18) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover): 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 18 Chapter 3 Il lustrated parts catalo g ENWW
Item Description Spare part number Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard drive screws) 584382-001 (19) 6-cell, 62-Wh, 2.8- Ah, Li-ion battery 586021-001 ENWW Computer major comp onents 19
Plastics Kit Item Description Spare part number Plastics Kit , includes: 592971-001 (1) Display hing e cover (2) Memory module compartment cover (include s 2 captive scre ws, secu red with C -clips) (3) Hard drive cover (includes 1 rubber foot an d 2 captive screws, secured with C-clips) 20 Chapter 3 Il lustrated parts catalo g ENWW
Mass storage devices Item Descrip tion Spare part numbe r (1) Hard drive (includes hard drive bracket and Mylar cover): 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, Mylar cover, and hard drive screws) 584382-001 (2) External o ptical drive (includes bezel, bracket, and cable): Blu-ray ROM DVD±RW SuperMulti Double -Layer D rive with LightScribe 584384-001 DVD±RW and CD-RW SuperMulti Double-Lay er Combo Drive with LightScribe 584383-001 ENWW Mass storage devi ces 21
Miscellaneous parts Description Spare part number AC adapter: 65-W RC/V HP Smart AC adapter 609939-001 65-W RC/V EM HP Smart AC adapter 609948-001 HP protective sleeve 598207-001 Power cor ds: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 and 490371-202 For use in Denmark 490371-081 For use in Europe, the Middle Eas t, and Africa (excluding South Africa) 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in North America 490371-001 For use in the People's Republic of China 490371-AA1 For use in South Korea 490371-AD1 For use in Switzerland 490371-111 For use in Taiwan 490371-AB1 For use in the United Ki ngdom and Singapore 490371-031 Screw Kit 592973-001 Wired headset with volume control 371693-001 22 Chapter 3 Il lustrated parts catalo g ENWW
Sequential part number listing Spare part numbe r Description 371693-001 Wired headset with volume control 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa (ex cluding South Africa) 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Australia 490371-201 Power cord for use in Brazil 490371-202 Power cord for use in Brazil 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-BB1 Power cord for use in Israel 490371-D01 Power cord for use in Argentina 490371-D61 Power cord for use in India 537921-001 Bluetooth module NOTE: T he Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part num ber 613451-001. 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United St ates ENWW Sequential part number list ing 23
Spare part numbe r Description 580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Ar uba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Be nin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Br unei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central Af rican Republic, Chad, Chile, Colombia, Comor os, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, G abon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guin ea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, It aly, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithua nia, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Ma li, Malta, the Marshall Islands, Ma rtinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco , Mozambiq ue, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, S omalia, South Africa, Spai n, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden, Switzerla nd, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, th e United Kingdom, Uruguay, Uzbekistan, Venezuel a, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 584161-001 Keyboard for use in the United Stat es (includes cable and 2 retentio n clips) 584161-031 Keyboard for use in the United King dom (includes cable an d 2 retention clips) 584161-041 Keyboard for use in Germany (i ncludes cable and 2 retention clips) 584161-051 Keyboard for use in France (i ncludes cable and 2 retention clips) 584161-061 Keyboard for use in Italy (includes cable and 2 retention clips ) 584161-071 Keyboard for use in Spain (includes cable and 2 retention clips) 584161-121 Keyboard for use in French Canada (includes cable and 2 retention clips) 584161-131 Keyboard for use in Portugal (includes cable and 2 retention clips) 584161-141 Keyboard for use in Turkey (i ncludes cable and 2 retention clips) 584161-161 Keyboard for use in Latin America (includes cable and 2 retention clips) 584161-171 Keyboard for use in Saudi Arabia (includes cable and 2 retention clips ) 584161-201 Keyboard for use in Brazil (includes cable and 2 retention clips) 584161-251 Keyboard for use in Russia (i ncludes cable and 2 retention clips) 584161-281 Keyboard for use in Thailand (includes cable and 2 retention clips) 584161-A41 Keyboard for use in Belgium (includes cable and 2 retention clips) 584161-AB1 Keyboard for use in Taiwan (i ncludes cable and 2 retention clips) 584161-AD1 Keyboard for use in South Korea (includes cable and 2 retention clips) 584161-B31 Keyboard for use in the Netherland s (includes cable and 2 retention clips) 584161-BB1 Keyboard for use in Israel (includes cable and 2 retention clips) 24 Chapter 3 Il lustrated parts catalo g ENWW
Spare part numbe r Description 584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips) 584161-DH1 Keyboard for use in Denmark, Finland, an d Norway (includes cable and 2 retention clips) 584161-DJ1 Keyboard for use in Greece (i ncludes cable and 2 retention clips) 584379-001 320-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 584380-001 250-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 584381-001 160-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 584382-001 Hard Drive Hardware Kit (includes h ard dr ive bracket, Mylar cover, and hard drive screws) 584383-001 DVD±RW and CD-RW SuperMulti Do uble-Layer Combo Drive with LightSc ribe external drive (includes bezel, bracket, and cable) 584384-001 Blu-ray ROM DVD±RW SuperMulti Double-Lay er Dr ive with LightScribe external drive ( includes bezel, bracket, and cable) 586021-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 592955-001 Display enclosure 592956-001 Display bezel 592958 -001 Speakers (include cable) 592959-001 Fingerprint reader board (includes cable) 592960-001 Web camera/microphone module ( includes cable) 592962-001 Display Screw Kit 592964-001 Top cover (includes TouchPad and To uchPad cable, caps lock light board and cable, and top cover bumper pads) 592965-001 RTC battery (includes cable and double-sided tape) 592966-001 Rubber Kit (includes 4 base enclosure rubber feet, pen cover, and RJ45 cover) 592967-001 Power connector and cable 592970-001 Fan 592971-001 Plastics Kit NOTE: See Plastics Kit on page 20 fo r more Plastics Kit information. 592972-001 Pen holder and pen eject assembly 592973-001 Screw Kit 593028-001 Pen 593530-001 Intel Centrino Wirel ess-N 1000 802.11b/g 1x2 Wi Fi Adapter for use in all countries and regions 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 598207-001 HP protective sleeve ENWW Sequential part number list ing 25
Spare part numbe r Description 598856-001 4096-MB memory module (PC3, 1066-MHz) 598859-001 2048-MB memory module (PC3, 1066-MHz) 599092-001 1024-MB memory module (PC3, 1066-MHz) 602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter 609939-001 65-W RC/V HP Smart AC adapter 609948-001 65 -W RC/V EM HP Smart AC adapter 611486-001 System board equipped with UMA graphics subs ys tem and Intel Pentium U5400 1.20-GHz processor (80 0- MHz FSB, 2-MB L2 cache, 18-W; includes replacement thermal material) 611487-001 System board equipped with discrete graphics subsystem and Int el Pentium U5400 1.20-GHz pro cessor (800-MHz FSB, 2-MB L2 cache, 18 -W; includes replacement thermal material) 611488-001 System board equipped with UMA graphics subsystem and Intel Core i3-330UM 1.20-GHz processor (800- MHz FSB, 3-MB L2 cache, 18-W; includes replacement thermal material) 611489-001 System board equipped with discrete graphics su bsystem and Intel Core i3-330 UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18 -W; includes replacement thermal material) 611490-001 System board equipped with UMA graphics subsys tem and Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18 -W; includes replacement thermal material) 611491-001 System board equipped with discrete graphic s subsystem and Intel Core i5 -430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18 -W; includes replacement thermal material) 611492-001 12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable, microphones and cables, fingerprint reader and cable, WLAN ante nna cables, and WWAN antenna cables) 611494-001 Reset board (includes cable) 611495-001 160-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 611496-001 Base enclosure (includes 2 batte ry release latches, and 4 rubber feet) 611498-001 Power switch board (includes cable) 611499-001 Heat sink for use only with computer model s equipped with discrete graphics subsystem (includes replacement thermal material) 611500-001 Heat sink for use only with com puter models equipped with UMA graphics subsystem (i ncludes replacement thermal material) 613451-001 Cable Kit (includes the Bluetooth module cable) 26 Chapter 3 Il lustrated parts catalo g ENWW
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: â Magnetic screwdriver â Phillips P0 and P1 screwdrivers â Flat-bladed screwdriver Service considerations The following sections include so me of the considerations that you should keep in mind during disassembly and as sembly procedures. NOTE: As you remove each subassembly from the computer , place the subassembly (and all accompanying screws) away from th e work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly an d reassembly can damage plastic parts. Use care when handling the plastic parts. Ap ply pressure only at the points designated in the maintenance instructions. ENWW Preliminary replacement requirements 27
Cables and connectors CAUTION: When servicing the co mputer, be sure that cables are placed i n their proper location s during the reassembly proc ess. Improper cable placement can damage the compu ter. Cables must be handled with extreme care to avoi d damage. Apply only the te nsion required to unseat or seat the cables during remova l and insertion. Ha ndle cables by the connector whenever poss ible. In all cases, avoid bending, tw isting, or tearing cables. Be sure that cables are routed in such a way that they cannot be cau ght or snagged b y parts bein g removed or replaced. Hand le flex cables with extreme care; these c ables tear easily. Drive handling CAUTION: Drives are fragile compo nents that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautio ns: Before removing or inserting a hard drive, shut down th e computer. If you are unsure whethe r the computer is off or in Hibernation, turn the co mputer on, and then shut it down through the operating system. Before handling a drive, be s ure that you are discharged of static electric ity. While handling a d rive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, a n optical drive, or a diskette d rive, place it in a static -proof bag. Avoid exposing a hard drive to produc ts that have magnet ic fields, such as monitors or speakers. Avoid exposing a d rive to temp erature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the packa ge âFRAGILE.â 28 Chapter 4 Removal and replacement p rocedures ENWW
Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitry de sign and str ucture determine the degree of sensi tivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains en ough power to alter de vice parameter s or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-s ensitive devices or microcircuitry. Even if the spark is neithe r felt nor heard, dama ge may have occurred. An electronic device exposed to ESD ma y not be af fected at all and can work perfectly throughout a normal cycle. Or the device may fu nction normally for a while, then de grade in the internal lay ers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Use nonmagnetic tools. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. Avoid touching pins, leads, and circuitry. Handle elec tronic components as little as possible. If you remove a c omponent, pl ace it in an electrostati c-sa fe container . The following table shows how hu midity affects the electrostati c voltage levels generated by different activities. CAUTION: A product ca n be degraded by as litt le as 700 V. Typical electrostatic vo ltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 v 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Sty rofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in fo am-lined box 21,000 V 11,000 V 5,000 V ENWW Preliminary replacement requirements 29
Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment : â To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. â Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. â Keep ESD-sensitive parts in their containers unti l the parts arrive at static-free workstations. â Place items on a grounded surface before removing items fr om their containers. â Always be prop erly grounded when touching a component or assembly. â Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. â Use transporters an d conveyors ma de of antistati c belts and roll er bushings. Be sure that mechanized equipment us ed for moving materials is wired to ground and that proper ma terials are selected to avoid static chargi ng. When grounding is not possi b le, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstatio n guidelines: â Cover the workstation wi th approved static- shielding material. â Use a wrist strap connected to a properl y grounded work surface and use properly grounded tools and equipme nt. â Use conductive field se rvice tools, such as cutters, screwdrivers, and vacuums. â When fixtures must directly contact di ssipativ e surfaces, use fix tures made only of stat ic- safe materials. â Keep the work area f ree of nonconductive ma te rials, such as ordinary plastic assembly aids and Styrofoam. â Handle ESD-sensitive components , parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. â Avoid contact with pins , leads, or circuitry. â Turn off power and input signals befor e insertin g or removing connectors or test equipment. 30 Chapter 4 Removal and replacement p rocedures ENWW
Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. â When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper ground, wear a strap snugly against the skin at all t imes. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. â When standing, use foot straps and a grounded floor mat. Foot s traps (heel, toe, or boot straps) can be used at standing wo rkstations and a re compatible with most types of sho es or boots. On conductive f loors or dis sipative floo r mats, us e foot str aps on both feet wit h a minimum of one megohm resistance between the oper ator and groun d . To be effective, the conductive strips must be worn in contact with the skin. The following grounding equi pment is reco mmended to prevent electrostatic damage: â Antistatic tape â Antistatic smock s, aprons, and sleeve p rotectors â Conductive bins and other assembly or soldering aids â Nonconductive foam â Conductive ta bletop works tations wi th ground cords of one megohm resist ance â Static-dissipative tables or floor mats with hard ti es to the ground â Field service kits â Static awareness labels â Material-handling packages â Nonconductive plastic bags, tubes, or boxes â Metal tote boxes â Electrostatic voltage levels and protective materia ls The following table lists the shie lding protection provided by antistatic bags and floor mats. Material Use Voltage protection leve l Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V ENWW Preliminary replacement requirements 31
Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 56?? screws that must be remove d, replaced, or loosened wh en servicing the computer. Make special note of each screw size and location during removal and r eplacement. Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. (1) Product name: This is the prod uct name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (3) Part number/Product number (p/n): Th is number provides specific information about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . (4) Model description: This is the number used to locate documents, dr ivers, and supp ort for the computer. (5) Warranty period: This number de scribes the duration o f the wa rranty period for the computer. 32 Chapter 4 Removal and replacement p rocedures ENWW
ENWW Component replacement proc edures 33
Computer feet The computer feet are adhesive-bac ked rubber pads. There a re four computer feet that adhere to the computer base enclosure. The fe et (1) on the front edge of the compute r are round. The feet (2) on the rear edge of the computer are oblong and wedge- shaped. The computer feet are available in the Rubber Kit, spare part number 592966-001. 34 Chapter 4 Removal and replacement p rocedures ENWW
Battery Description Spare part number 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001 Before disass embling the computer, follow the se steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. Remove the battery: 1. Turn the comput er upside down , with the front toward you. 2. Slide the battery lock latch (1) , and then release it. (The battery disengages from the computer.) 3. Remove the battery (2) by lifting the front edge, and then swinging i t up and back. To install a bat tery, slide the battery into the battery bay until you hear a c lick. ENWW Component replacement proc edures 35
Pen Description Spare part number Pen 593028-001 Before removing the pen, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). Remove the pen: 1. Position the computer with the left side toward you. 2. Press in on the pen (1) to release it from the pen holder. 3. Remove the pen (2) from the pen holder. Reverse this procedure to install the pen. 36 Chapter 4 Removal and replacement p rocedures ENWW
Hard drive NOTE: The hard drive spar e part kit includes a hard drive bracket, hard dr ive conne ctor, and Mylar cover. Description Spare part number 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 Hard Drive Hardware Kit (includes hard dr ive bra cket and hard drive screws) 584382-001 Before removing the har d drive, follow thes e steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). Remove the hard drive: 1. Position the computer wi th the front toward you. 2. Loosen the tw o Phillips PM2.0Ã5. 0 captive s c rews that secure the hard drive cover to the comp uter. ENWW Component replacement proc edures 37
3. Lift the rear edge of the hard drive co ver, and then swing it up and forward. 4. Remove the hard drive cover. NOTE: The hard d rive cover is include d in the Plastics Kit, spare part numb er 592971-001. 5. Grasp the Mylar tab on the hard drive and slide the hard drive (1) to the left to disconnect it from the system board. 6. Remove the hard dri ve (2) from the hard drive bay. 7. If it is necessary to remove the hard drive shie ld, remove the two Phillips PM3.0Ã3.0 hard drive shield screws (1) from each side of the hard dr ive. 38 Chapter 4 Removal and replacement p rocedures ENWW
8. Lift the shield (2) straight up to remove it from the hard drive . Reverse this procedure to reassemble an d install the hard driv e. ENWW Component replacement proc edures 39
Memory module Description Spare part number 4096-MB (DDR3, PC3, 1066-MH z) 599092-001 2048-MB (DDR3, PC3, 1066-MH z) 598856-001 1024-MB (DDR3, PC3, 1066-MH z) 598859-001 Before removing the memory module, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). Remove the memory module: 1. Position the computer wi th the front toward you. 2. Loosen the tw o Phillip s PM2.0Ã5. 0 captive s crews that secure the memory module compa rtment cover to the computer. 40 Chapter 4 Removal and replacement p rocedures ENWW
3. Lift the left side of the cover, and then swing it up and to the right. 4. Remove the memory modu le compartment cover. NOTE: The memory module compartment cover is includ ed in the Plasti cs Kit, spare part nu mber 592971-001. 5. Pull away the retention clips on each side of the memory module to re lease the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module. ENWW Component replacement proc edures 41
6. Grasp the edge of the memory module, and gent ly pull it out of the memory module slot. Reverse this procedure to install a memory module. 42 Chapter 4 Removal and replacement p rocedures ENWW
WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Arme nia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the Britis h Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Isla nds, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Co sta Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, F iji, Finland, France, Fren ch Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras, H ong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribat i, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Ma uritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakist an, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaz iland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tu nisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, th e United Kingdom, Uruguay, Uzbekistan, Venezuel a, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 580101-002 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Intel Centrino Wireless-N 1000 802 .11b/g 1x2 WiFi Adapter 593530-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter 602992-001 Before removing the WLAN module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord . 4. Remove the battery (see Battery on page 35 ). 5. Remove the memory module compartment cover (see Memory module on page 40 ). Remove the WLAN module: ENWW Component replacement proc edures 43
CAUTION: To prevent an unresponsive system, replace the wir eless module only with a wireles s module authorized for use in the computer by the go vernmental agency that re gulates wirele ss devices in your country or region. If you replace the modu le and then receive a wa rning message, remove the module to restore c omputer functionali ty, and then contact technical support through Help and Support. 1. Disconnect the WLAN antenna cables from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module âMainâ terminal. The white WLAN antenna cable is connected to t he WLAN module âAuxâ terminal. 44 Chapter 4 Removal and replacement p rocedures ENWW
2. Remove the two Phillip s PM2.0Ã4.0 scr ews that secure the WLA N module to the syst em board. (The edge of the module opposite the slot ri ses away from the comput er.) ENWW Component replacement proc edures 45
3. Pull the WLAN module away from th e slot at an angle and remove it. Reverse this procedure to install a WLAN module. 46 Chapter 4 Removal and replacement p rocedures ENWW
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 592965-001 Before removing the RTC battery, follow these step s: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the memory cover (see Memory module on page 40 ). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Release the RTC battery (2) from the system board. (The RTC battery is attached to the system board by do uble-sid ed tape.) Reverse this procedure to install the RTC battery. ENWW Component replacement proc edures 47
Top cover Description Spare part number Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) 592964-001 Before removing the top cover, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the hard drive (see Hard drive on page 37 ). 6. Remove the memory cover (see Memory module on page 40 ). Remove the top cover: 1. Remove the two front rubber feet (1) . The computer feet are available in the Rubber Kit, s pare part number 592966-0 01. 2. Remove the 17 Phill ips PM2.5Ã6. 0 screws (2) that secure the top cover to the computer. 48 Chapter 4 Removal and replacement p rocedures ENWW
3. Remove the two Phillip s PM2.0Ã4.0 scr ews in th e battery bay that secure the top cover to the computer. 4. Turn the computer ri ght-side up, with the front toward you. 5. Lift the front edge of the top cover (1) until it rests a t an angle. 6. Release the zero inse rtion force (ZIF) connector to whic h the TouchPad cable is connected and disconnect the TouchPad cable (2) from the system board. 7. Release the ZIF connecto r to whic h the keyboard cable is connected and disconnect the keyboard cable (3) from the system board. 8. Remove the top cover. Reverse this procedure to install the top cover. ENWW Component replacement proc edures 49
Keyboard NOTE: The keyboard spare part kit includ es a cable and 2 retention clips. Country or region Spare part number Country or region Spare part number Belgium 584161-A41 Portugal 584161-131 Brazil 584161-201 Russia 584161-251 Canada 584161-121 Saudi Arabia 584161-171 Denmark, Finland, and Norway 584161-DH1 South Korea 584161-AD1 France 584161-051 Spain 584161-07 1 Germany 584161-041 Switzerland 584161-111 Greece 5841 61-DJ1 Taiwan 584161-AB1 Israel 584161-BB1 Thailand 584161-281 Italy 584161-061 Turkey 584161-141 Latin America 584161-161 The United Kingdom 584161-031 The Netherlands 584161-B31 The United States 584161-001 Before removing the keybo ard, follow these ste ps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the hard drive (see Hard drive on page 37 ). 6. Remove the top cover (see Top cover on page 48 ). Remove the keyboard: 1. Turn the to p cover upsi de down , with the front toward you. 2. Release the two tabs (1) built into the keyboard shielding. 50 Chapter 4 Removal and replacement p rocedures ENWW
3. Remove the two retention clips (2) by sliding them toward the back of the top cover. 4. Turn the to p cover righ t-side up, with the front toward you. 5. Lift the rear edge of the keyboard (1) until it rests at an angle. 6. Slide the keyboard back (2) until the four tabs on the bottom edge of the keyboard are clear of the openings in the top cove r. 7. Release the ke yboard cable (3) from the opening in the top cover . 8. Remove the ke yboard. Reverse this procedure to install the keyboard. ENWW Component replacement proc edures 51
Pen holder and eject assembly Description Spare part number Pen holder and eject assembl y 592972-00 1 Before removing the pen holder and eject assembly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the followi ng components : a. Hard drive (see Hard drive on page 37 ). b. Memory cover (see Memory module on page 40 ). c. Top cover (see Top cover on page 48 ). Remove the pen holder and eject assembly: 1. Remove the three Phillips PM2.0Ã4.0 screws (1) that sec ure the pen holder and eject assembly to the base enclosur e. 2. Remove the pen holder (2) and eject assembly (3) from the base enclosure. Reverse this procedure to install the pen holder and eject assembly. 52 Chapter 4 Removal and replacement p rocedures ENWW
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Blue tooth module cable. The Bluetooth module cable is available using sp are part number 6134 51-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the f ollowing compo nents: a. Hard drive (see Hard drive on page 37 ). b. Memory cover (see Memory module on page 40 ). c. Top cover (see Top cover on page 48 ). Remove the Bluetooth module: 1. Disconnect the Bluetooth mod ule cable (1) from the system board. 2. Release the Bluetooth mo dule (2) from the slot built into the bas e enclosure. Reverse this procedure to in stall the Bluetooth module. ENWW Component replacement proc edures 53
Power switch board Description Spare part number Power switch board (includes cable) 611498-001 Before removing the powe r switch board, follow thes e steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the followi ng components : a. Hard drive (see Hard drive on page 37 ). b. Memory cover (see Memory module on page 40 ). c. Top cover (see Top cover on page 48 ). Remove the p ower switch bo ard: 1. Release the ZIF conne ctor to which the po wer switch boar d cable is conne cted, and then disconnect the powe r switch boar d cable (1) from the system board. 2. Remove the power switch board (2 ) from the slot bui lt into the base enclosure. Reverse this procedure to install the power switch board. 54 Chapter 4 Removal and replacement p rocedures ENWW
Display assembly Description Spare part number 12.1-inch, WXGA, BrightView, LED touch-screen di splay assem bly (incl ude s Web camera and cable, microphones and cables, fingerprint reader and ca ble, WLAN antenna cabl es, and WWAN antenna cables) 611492-001 Before removing the display asse mbly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Disconnect the WLAN antenna cables from the WLAN module (see WLAN module on page 43 ). 6. Remove the hard drive (see Hard drive on page 37 ). 7. Remove the top cover (see Top cover on page 48 ). Remove the display assembly: 1. Close the computer and turn it upside down, with the rear panel toward you. 2. Remove the two Phillip s PM2.0Ã4.0 scr ews that secure the display hinge cover to the computer. 3. Turn the computer d isplay-side up, with the rear pa nel toward you. 4. Open the computer display to the upright posi tion and rotate the display (1) 90-degrees clockwise. ENWW Component replacement proc edures 55
5. Remove the display hinge cover (2) . NOTE: The display hinge cover is included in the Pl astics Kit, spare p art number 592971-001. 6. Position the computer wi th the front toward you. 7. Release the tape (1) that secures the WLAN antenna cables to the sys tem board. 8. Release the gr ounding tape (2) that grounds the WLAN antenna cables to the base enclos ure. 9. Release the WLAN an tenna cables (3) from the opening in the system b oard. 10. Release the gr ounding tape (1) that grounds th e webcamera cable to the bas e enclosure. 56 Chapter 4 Removal and replacement p rocedures ENWW
11. Disconnect the webcam era cable (2) from the syst em board. 12. Release the gr ounding tape (1) that grounds the di splay panel cable to the base enclosure. 13. Disconnect the display panel cable (2) from the system boar d. 14. Release the tape (1) that secures the wireless module antenna cables to the syste m board. 15. Release the gr ounding tape (2) that grounds the wirele ss module antenna cables to the base enclosure. ENWW Component replacement proc edures 57
16. Release the wirel ess mo dule antenna cables (3) from the opening i n the system board . CAUTION: Support the display assembly when removing the following screws. Failure to support the displa y assembly can r esult in damage to the display asse mbly and other com puter componen ts. 17. Remove the four Philli ps PM2.5Ã 6.0 screws (1) that secure the display assembly to the computer. 18. Lift the display assembly (2) straight up and remove it. Reverse this procedure to install the display assembly. 58 Chapter 4 Removal and replacement p rocedures ENWW
System board NOTE: The system boa rd spare part kit includ es replacement thermal material. Description Spare part number Equipped with discrete graphics subsystem and In tel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611491-001 Equipped with discrete graphics subs ystem and Intel Core i3-330UM 1.20-GHz process or (800-MHz FSB, 3-MB L2 cache, 18-W) 611489-001 Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GH z processor (800-MHz FSB, 2-MB L2 cache, 18-W) 611487-001 Equipped with UMA graphics subs ystem and Intel Core i5-430UM 1.20-GHz turbo processor (800- MHz FSB, 3-MB L2 cache, 18-W) 611490-001 Equipped with UMA graphics subs ystem and Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611488-001 Equipped with UMA graphics subs ystem and Inte l Pentium U5400 1.20-GHz proces sor (800-MHz FSB, 2-MB L2 cache, 18-W) 611486-001 Before removing the system board, follow th ese steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the hard drive (see Hard drive on page 37 ). 6. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 43 ). 7. Remove the follo wing components : a. Hard drive (see Hard drive on page 37 ). b. Top cover (see Top cover on page 48 ) c. Display assembly (see Display assembly on page 55 ) When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: â Memory module (see Memory module on page 40 ) â WLAN module (see WLAN module on page 43 ) â RTC batte ry (see RTC battery on page 47 ) â Power connector and cab le (see Power connector and cable on page 62 ) ENWW Component replacement proc edures 59
â Fan (see Fan on page 63 ) â Heat sink (see Heat sink on page 64 ) Remove the system board: 1. Disconnect the Bluetooth mod ule cable (1) from the system board. 2. Release the ZIF conne ctor to which the powe r switch board c able is connecte d, and disconnect the power switch board cable (2 ) from the system bo ard. 3. Remove the four Philli ps PM2.5Ã 4.0 screws (1) that secure t he system board to the base enclosure. 4. Remove the two Phillip s PM2.5Ã4.0 s crews (2) that secure the power connector to the base enclosure. 5. Release the po wer connector (3) from the base enclosure. 6. Use the hard drive connector (1) to lift the right side of the system board (2) until it rests a t an angle. 60 Chapter 4 Removal and replacement p rocedures ENWW
7. Remove the system board (3) by sliding it up and to the right . NOTE: After removing the system board, it may be necessary to replace th e RJ-45 connecto r cover. The RJ-45 connector cover is in cluded in the Plastics Kit, spare part number 592971-001. Reverse this procedure to install the sy stem board. ENWW Component replacement proc edures 61
Power connector and cable Description Spare part number Power connector and cable 592967-001 Before removing the powe r connector and cable, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the followi ng components : a. Hard drive (see Hard drive on page 37 ) b. Top cover (see Top cover on page 48 ) c. Keyboard (see Keyboard on page 50 ) d. Display assembly (see Display assembly on page 55 ) e. System board (see System bo ard on page 59 ) Remove the powe r connector an d cable: 1. Turn the system board up side do wn, with the rear toward you. 2. Disconnect the powe r connector and cable f rom the system board. 62 Chapter 4 Removal and replacement p rocedures ENWW
Reverse this procedure to install the power connector and cable. Fan Description Spare part number Fan 592970-001 NOTE: To properly ventilate the computer, allow at leas t a 7.6-cm (3-inch) clearance on the right si de and rear panel of the computer. The computer uses an electric fa n for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature condition s ex ist. These conditi ons are affected by high external temperat ures, system power c o nsumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left si de of the computer. Before removing the fan, follow these step s: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the f ollowing compo nents: a. Hard drive (see Hard drive on page 37 ) b. Top cover (see Top cover on page 48 ) c. Keyboard (see Keyboard on page 50 ) d. Display assembly (see Display assembly on page 55 ) e. System board (see System bo ard on page 59 ) Remove the fan: 1. Turn the system board up side do wn, with the rear toward you. 2. Disconnect the fan cable (1) from the system board. 3. Remove the two Phillip s PM2.5Ã6.0 s crews (2) that secure the fan to the syst em board. ENWW Component replacement proc edures 63
4. Remove the fan (3) . Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes re placement thermal material. Description Spare part number For use only on computer models equipped with discrete graphics subs ystem 611499-001 For use only on computer models equipped with UM A graphics subsystem 611500-001 Before removing the heat sink, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the f ollowing compo nents: a. Hard drive (see Hard drive on page 37 ) b. Top cover (see Top cover on page 48 ) c. Keyboard (see Keyboard on page 50 ) 64 Chapter 4 Removal and replacement p rocedures ENWW
d. Display assembly (see Display assembly on page 55 ) e. System board (see System bo ard on page 59 ) Remove the heat sink: 1. Turn the system board up side do wn, with the rear toward you. NOTE: Steps 2 and 3 apply only to c omputer mo dels equipped with a discrete graphics subsystem. See steps 4 and 5 for heat sin k remo val instructions for computer models equipped with a UMA graphics subsystem. 2. Following the 1, 2, 3, 4, 5, 6 sequence stamped in to each section of th e heat sink, loosen the si x Phillips PM2.5Ã10.0 captive screws (1) that secure the heat sink to the system board. 3. Remove the heat sink (2) . NOTE: Steps 4 and 5 apply only to compu ter models equipped with a UMA grap hics subsystem. See steps 2 and 3 for heat sin k remo val instructions for computer models equipped with a discrete graphics sub system. 4. Following the 1, 2, 3, 4 sequence stamped into each section of th e heat sink, loosen the fo ur Phillips PM2.5Ã10.0 captive screws (1) that secure the heat sink to the system board. ENWW Component replacement proc edures 65
5. Remove the heat sink (2) . NOTE: Due to the adhesive quality of the thermal material located between the heat sink and syste m board components, it may be necessar y to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleane d from the surfaces of the heat sink and the system board e ach time the heat sink is removed. Th ermal pads are used on the vide o processor (1 ) and the heat sink section (2) that services it, and the PCH chip (3) and the heat sink section (4) that services it. Thermal paste i s used on the processor (5) and the heat sink section (6) that services it. Replacement thermal material is included with all system board and heat sink spare part kits. 66 Chapter 4 Removal and replacement p rocedures ENWW
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and syste m board components, it may be necessar y to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleane d from the surfaces of the heat sink and the system board each time th e heat sink is re moved. Thermal pads are used on the PC H chip (1) and the heat sink section (2) tha t services it. Thermal paste is us ed on the processor (3 ) and the heat sink section (4) that services it. Replacement thermal material is included with all system board and heat sink spare part kits. Reverse this procedure to install the heat sink. ENWW Component replacement proc edures 67
5 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a R OM-based information and custom ization utility that can be used even when your Windows operating syst em is not working. The utility reports information about th e computer and provides se ttings for startu p, securi ty, and other preferences. To start Setup Utility: â² Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . 2. When the Startup Menu is displayed, press f1 0 . 68 Chapter 5 Setup Utility (BIOS) ENWW
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Ut ility is already r unning, begin at step 2 . 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . When the Startup Menu is displayed, press f10 . 2. Use the arrow keys to select System Co nfiguration > Language , and then press enter . 3. Use the arrow keys to select a langua ge, and then pr ess enter . 4. When a confirmation prompt with your language selected is displayed, press enter . 5. To save your change and exit Setup Ut ility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . Your change goes into effect immediately. Navigating and select ing in Setup Utility Because Setup Utility is not Windows based, it does not support the To uchPad . Navigation and selection are by keystroke. â To choose a menu or a menu item, use the arrow keys. â To choose an ite m in a list or to toggle a f ield, for example an Ena ble/Disable field, use either t he arrow keys or f5 or f6 . â To select an item, pr ess enter . â To close a text box or return to the menu display, pr ess esc . â To display additional navigation an d selection information while Se tup Utility is open, press f1 . ENWW Using Setup Utility 69
Display system information The following procedure explains how to display sy stem information in Setu p Utility. If Setup Utility is not open, begin at step 1. If Setu p Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . When the Startup Menu is displayed, press f10 . 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing an y settings, use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . Restoring default setti ngs in Setup Utility The following procedure explains how to restore the Setup U tility defaul t settings. If Setu p Utility is not already running, begin at step 1. If Setup Ut ility is already r unning, begin at step 2 . 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . When the Startup Menu is displayed, press f10 . 2. Use the arrow keys to select Exit > Load Setup Defaults , and then press enter . 3. When the Setup Confirma tion is disp layed, press enter . 4. To save your change and exit Setup Ut ility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . The Setup Util ity default sett ings go into effect when the c omputer restarts . NOTE: Your password, security, and la nguage settings are not changed when you restore the fa ctory default set tings. 70 Chapter 5 Setup Utility (BIOS) ENWW
Exiting Setup Utility You can exit Set up Utility with or without saving changes. â To exit Setup Utility and save your changes from the current se ssion: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then pr ess ente r . â To exit Setu p Utility without saving your changes from t he current sessi on: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes , and then pres s enter . After either choice, the comp uter restarts in Window s. Setup Utility menus The menu tabl es in this s ection provid e an overview of Setup Uti lity options. NOTE: Some of the Setup U tility menu ite ms listed in th is section may no t be supported by your computer. Main menu Select To do this System information â View and change the system time and date. â View identification info rmation about the computer. â View specification informat ion, such as processor information, memory size, and system BIOS. Security menu Select To do this Administrator password Enter, change, or delete an administrator password. Power-On Password Enter, change, or delete a power-on password. ENWW Setup Utility menu s 71
System Configuration menu Select To do this Language Change the Setup Utility language. Virtualization Technology (se lect models only) Enable/dis able the processor Virtualization Technology. LAN Power Saving Enable/disable the LAN power saving. Reduces the power consumption of the LAN controller. Fan Always On Enabled/disable Fa n Always On. When enabled, the computer fan will always be on. Action Keys Mode Enable/d isable the Action Keys. Boot Options Set the following boot options: â POST Hot Key Delay (s ec.) â Set the delay for the user to press ho tkeys in i ntervals o f 5 sec onds ea ch (0, 5 , 10, 15, 20). â Floppy Boot â Enable/disable boot from diskette. â Internal Network Adapter Boot â Enable/disable boot from external Network Adapter. â Boot Order â Set the boot order for: ⦠Notebook Hard Drive ⦠USB Diskette on Key/US B Hard Disk ⦠USB CD/DVD ROM Drive ⦠USB Floppy ⦠Network Adapter Diagnostics menu Select To do this Primary Hard Disk Self Test Run a comp rehensive self-test on the hard drive. Memory Test Run a diagnostic test on the system mem ory. 72 Chapter 5 Setup Utility (BIOS) ENWW
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are pa ckaged in compressed files calle d SoftPaqs. Some download packages contain a file named Re adme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the vers ion of the system BIOS currently installed. BIOS version information (also kno wn as ROM date and System BIOS ) can be displayed by pressing fn esc (if you are already in Windows) or by op ening Setup Utility. To use Setup Utility for displaying BIOS information: 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . 2. If Setup Utility does not open with the system info rmation displayed, use the arrow keys to select the Main menu. When the Main menu is selected, BIOS and other system i nformation is displayed. 3. To exit Setup Utility, us e the arrow keys to s elect Ex it > Exit Discarding Changes , and then press enter . Downloading a BIOS update CAUTION: To prevent damage to the comp uter or an un successful install ation, download and install a BIOS update o nly when the c omputer is connected to reliable external po wer using the AC adapter. Do not download or install a BIOS update while th e computer is running on battery power, docked in an optional docking device, or connected to an optional power source. Du ring the download and installation, follow these instructi ons: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, co nnect, or disc onnect any device, cable, or cord. ENWW Updating the BIOS 73
To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain . 2. Follow the instructions on the screen to ident ify your computer and access the BIOS update you want to download. 3. At the download area , follow these step s: a. Identify the BIOS up date that is lat er than the BIOS version currently installed on yo ur computer. Make a note of the da te, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the instruction s on the screen to downlo ad your selection to the h ard drive. Make a note of the path to the location on your hard drive where the BIOS upda te will be downloaded. You will need to access this path when you ar e ready to install the u pdate. NOTE: If you connect your computer to a networ k, consult the networ k administra tor befo re installing any software u pdates, especi ally system BIOS updat es. BIOS installati on procedures vary. Follow any instructions that are display ed on the screen after the download is complete. If no instructions are di splayed, follow these step s: 1. Open Windows Explorer by selectin g Start > Computer . 2. Double-click y our hard drive design ation. The hard drive designatio n is typically Local Dis k (C:). 3. Using the hard drive path you reco rded earlier, open the fo lder on your hard drive that contains the updat e. 4. Double-click the fi le that ha s an .exe extension (for e xample, filename.exe ). The BIOS installation begins. 5. Complete the installation by follow ing the instructions on the screen. NOTE: After a message on the screen repo rts a successful installation, you can dele te the downloaded file from your hard drive. 74 Chapter 5 Setup Utility (BIOS) ENWW
6 Specifications Computer specifications Metric U.S. Dimensions Width 30.40 cm 11.97 in Depth 22.30 cm 8.76 in Height (front to back) 2.63 to 3.96 mm 1.04 to 1.56 in Weight 2.15 kg 4.72 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90 Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12, 192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfac es. The computer operates well within this range of temperatures. ENWW Computer specifications 75
12.1-inch display specifications Metric U.S. Dimensions Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colo rs Up to 16.8 million Contrast ra tio 250:1 (typical) Bright ness 200 nits (typical) Pixel resolution Pitch 0.279 à 0.279 mm Format 1366 à 768 Configuration RGB vertical stripe Backlight LED Char acter d isplay 80 à 25 Total power consumption 4.0 W Viewing angle ±40° horizontal, 120 °/-40° vertical (typical) 76 Chapter 6 Specifications ENWW
Hard drive specifications 640-GB* 500- GB* 320-GB* 250 -GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9 .5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms 1.5 ms 1.5 ms 1 .5 ms Average 12.0 ms 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms 22.0 ms Logical blocks 1,250,291,258 976,785,075 625,142,448 488,397,168 Disc rotational speed 5400 rpm 720 0 rpm 7200 rpm 7 200 rpm Operating temperature 5 °C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capaci ty. Actual accessible capac ity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions appl y. Contact technical support for details. ENWW Hard drive specifications 77
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD- R-DL, BD-RE, BD-RE-DL, DV D- ROM, DVD R, DVD R-DL, DVD RW, DVD-R, DVD-R-DL, DV D- RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD R, DVD- R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.5 MB Data transfer rate 2X BD-RAM 9 MB/sec 8X DVD 2,400 KB/s ec 16X CD-R 2,400 KB/sec 16X CD-RW 2,400 KB/sec 78 Chapter 6 Specifications ENWW
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD (E)G, CD-MID I, CD- TEXT, CD ROM, CD-RO M XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Pho to-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R and CD-RW DVD R, DVD RW, DVD-R, DVD-RW, DV D- RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.5 MB Data transfer rate 24X CD-ROM 3, 600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10, 800 KB/sec 4X DVD-RW 5,400 KB/s ec 2.4X DVD R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA mode ENWW DVD±RW and CD-RW SuperMul ti Double-Layer Comb o Drive specifications 79
7 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommend s that you create recove ry discs imme diately after s oftware setup. As you add new sof tware and data fi les, you should conti nue to back up your system on a regu lar basis to ma intain a r easonably curr ent backup. Tools provided by the operating syste m and HP Recovery Manager software are des igned to help you with the follo wing tasks f or safegua rding your info rmation and restoring it in case of a system failu re: â Creating a set of recovery discs (Recovery Manage r software feature). Recovery discs are used to start up (boot) your com puter and resto re the operatin g system and softw are programs to factory settings in case of system failure or instability. â Backing up your informati on regularly to protect yo ur important system files. â Creating system restore po ints (ope rating syst em feature). System restore points allow you t o reverse undesira ble changes to your compute r by restoring the computer to an earlier state. â Recovering a program or driver (Recovery Manager software fe ature). This feature helps you reinstall a program or driver without per forming a full system recovery. â Performing a full system recovery (Reco very Mana g er software feature). With Recovery Manager, you can recover your full factory image i f you experience system fai lure or instabili ty. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or fr om recovery discs you create. NOTE: Computers with a solid-state drive (SSD) ma y not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to re cover your operating system and software. To check fo r the presence of a recovery partition, click Start , right-click Computer , click Manage , and then click Disk Management . If the partition is present, an HP Recovery drive is l isted in the window. 80 Chapter 7 Backup and recovery ENWW
Creating recovery discs HP recommends that you create recovery di scs to be su re that you can restore y our system to its origi nal factory state if you experience s erious system failur e or instability. Cr eate these discs afte r setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The softwa re allows the creation of only one set of re covery discs. NOTE: If your computer does not include an integr ated optical drive, you can use an optional external optical drive (purchased separately) to cr eate recovery discs, or you can purchase reco very discs for your comput er from the HP Web site. Note the following guid elines before creating re covery discs: â You will need high-quality DVD-R, DVD R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. NOTE: Read-write disc s, such as CD-RW, DVD±RW, do uble-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not co mpat ible with the Recove ry Manager software. â The computer must b e connected to AC power during this process. â Only one set of recovery disc s can be created pe r computer. â Number each disc before ins erting it into the optical drive. â If necessary, you ca n exit the program before you have finis hed creating the reco very discs. The next time you open Recovery Ma nager, you will be prompted to continue the disc creation process. To create a set of recovery di scs: 1. Select Start > All Programs > Recover y Manager > Recovery Di sc Creation . 2. Follow the on-screen instructions. ENWW Creating recovery discs 81
Backing up your information As you add new software and da ta files, you should back up y our system on a regular basis to maintain a reasonably current backup. Back up your system at the f ollowing times: â At regularly scheduled times NOTE: Set reminders to ba ck up your information periodically. â Before the computer is repaired or restor ed â Before you add or modify hardware or software Note the following when backing up: â Create system restore points using the Windows System Restore feature, and periodically copy them to di sc. â Store personal files in the Docume nts libr ary and bac k up this folder periodically. â Back up templates stored i n their associated programs. â Save customized settings in a w indow, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste it i nto a word-processi ng document, follow thes e steps: 1. Display the screen. 2. Copy the screen: To copy only the ac tive wind ow, press alt prt sc . To copy the entire screen, press prt sc . 3. Open a word-proce ssing document, an d then select Edit > Paste . 4. Save the document. â You can back up your information to an optional external hard drive, a netwo rk drive, or discs. â When backing up to discs, use any of the fo llowing types of discs (pur chased separately): CD-R, CD-RW, DVD R, DVD-R, or DVD±RW. Th e discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs store more information than CDs, so us ing them for backup reduces the number of recovery discs required. â When backing u p to discs, number each dis c before inserting i t into the optical drive of the computer. 82 Chapter 7 Backup and recovery ENWW
Using Windows Back up and Restore To create a backup using Windows Bac k up and Restore, f ollow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, de pending on file size and the s peed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructi ons to set up and create a backup. NOTE: Windows includes the User Accoun t Control feat ure to improve the security of your compu ter. You may be pro mpted for your perm ission or p assw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for mo re information. Using system restore points When you back up your system, you are c reating a s ystem restore point. A syste m restore point all ows you to save and name a snapshot of your hard driv e at a specific poi nt in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files s aved or e -mails created since the last rest ore point. You also can create additional restore points to provi de increased protec tion for your system f iles and settings. When to create restore points â Before you add or extensively mo dify software or hardware â Periodically, when ever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Under Protection Settings , select the disk for which you want to create a restore point. 5. Click Create . 6. Follow the on-screen instructions. ENWW Backing up your information 83
Restore to a previous date and time To revert to a restore point (creat ed at a previous date and time), when the computer was fu nctioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have prev iously backed up. HP recommends that you use HP Recovery Manager to create a se t of recovery discs (entire drive bac kup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the sy stem if you exp erience system failure or instability. Rec overy Manager work s from recove ry discs or from a dedicated re covery parti tion (select models only) on the hard drive. Ho wever, if yo ur computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been i ncluded with your computer. Use thes e discs to recover your operating system and software. NOTE: Windows has its own built-in repair featu res, such as Sy stem Restore. If you have not alrea dy tried these features, try them before using Reco very Manager. NOTE: Recovery Manager recovers o nly software that was preinsta lled at the facto ry. Software not provided with this computer must be downloaded fr om the manufacturer's Web site or reinstalled fro m the disc provided by the manufacturer. Recovering from the recovery discs To restore the system from the recove ry discs: 1. Back up all pe rsonal files . 2. Insert the first recovery disc in to an optional external optical drive and restart the computer. 3. Follow the on-screen instructions. 84 Chapter 7 Backup and recovery ENWW
Recovering from the dedicated re covery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the comp uter does not have a recovery partition, you will not be able to recover us ing this procedure. Recovery discs have been included for computers that do not have a partitio n. Use these discs to re cover your operatin g system and software. On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start butto n or f11 . This restor es the computer to its facto ry condition. To restore the syst em from the partition, follow thes e steps: 1. Access Recovery Manager in either of the following ways: â Select Start > All Progr ams > Recovery Manager > Recovery Manager . â or â â Turn on or restart the compu ter, and then press esc while the âPress the ESC key for Startup Menuâ message is displayed at the botto m of the screen. Then, pres s f11 while the âPress <F11> for recoveryâ me ssage is displa yed on the screen. 2. Click System Recovery in the Recovery Manager wind ow. 3. Follow the on-screen instructions. ENWW Performing a recovery 85
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3G r o u n d Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3G r o u n d 86 Chapter 8 Connector pin assignme nts ENWW
External mo nitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4N o t c o n n e c t e d 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal syn c 14 Vertical sync 15 DDC 2B clock ENWW Extern al monito r 87
HDMI Pin Signal Pin Signal 1 TMDS data 2 11 TM DS clock shield 2 TMDS data 2 s hield 12 TMDS clock- 3 TMDS data 2- 13 CEC 4 TMDS data 1 14 No co nnect 5 TMDS data 1 s hield 15 DDC clock 6 TMDS data 1- 16 DDC data 7 TMDS data 0 17 Ground 8 TMDS data 0 s hield 18 5V power 9 TMDS data 0- 19 Hot plug detect 10 TMDS clock 88 Chapter 8 Connector pin assignme nts ENWW
RJ-45 (network) Pin Signal 1T r a n s m i t 2T r a n s m i t - 3 Receive 4U n u s e d 5U n u s e d 6 Receive - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1 5 VDC 2D a t a 3 Data 4G r o u n d ENWW RJ-45 (network) 89
9 Power cord set requirements The wide-range input fe ature of the computer permit s it to oper ate from any line vol tage from 100 t o 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet th e requirements of the country or region where the computer is use d. Requirements for all countries The following requireme nts are applic able to all countries and regions: â The length of the power co rd set must be at least 1.5 m (5 .0 ft) and no more than 2.0 m (6.5 ft). â All power cord se ts must be approve d by an accep table accred ited agency resp onsible fo r evaluation in the country or region whe re the power cord set will be used. â The power cord sets must have a minimum curren t c apacity of 10 a mps and a nomi nal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. â The appliance coupler must meet the mechanic al configuration of an EN 60 320/IEC 32 0 Standard Sheet C13 connector for mating with th e appliance i nlet on the back of the computer. 90 Chapter 9 Power cord set requirements ENWW
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conducto r size. Power cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No . 18 AWG, 3-conductor. The wall plug mus t be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible co rd, and wall plug must bear a âTâ mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall p lug must be a two-pole grounding type with a Japanese In dustrial Standard C83 03 (7 A, 125 V) configuration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. P o wer cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conducto r size. Powe r cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. ENWW Requirements for specific countries and re gions 91
10 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! The backlight contains mercury. Caut ion must be exercised when removing and handling the backlight to avoid damaging this component and ca using exposu re to the mercury. CAUTION: The procedures in this chap ter can resu lt in damage to display components. The only components intended for recyclin g purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these co mponents, handle them carefully. NOTE: Materials Disposal. This HP product contains me rcury in the backlight in th e display assembly that might require special handling at end-of- life. Disposal of mercury ma y be regulated because of environmental considerations. For di sposal or recycling information, contact your local author ities, or see the Electronic Industries Alliance (EI A) Web site at http://www.eiai.org . This section provides di sassembly instructions fo r the display assembly. Th e display assembly must be disassembled t o gain access to the ba cklight (1) and the liquid crystal display (LC D) panel (2) . NOTE: The proced ures provided in this chapter are general d isassembly instructi ons. Specific de tails, such as screw sizes, quantities, and locati ons, and component shapes an d sizes, can vary from one computer model to another. 92 Chapter 10 Recycling ENWW
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel 3. ENWW Display 93
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure the display panel assembly to the displ ay enclosure. 6. Remove the disp lay panel assem bly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di splay panel frame to the display panel. 9. Use a sharp- edged tool to cu t the tape (1) that secures the si des of the display panel to the display panel frame . 94 Chapter 10 Recycling ENWW
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. ENWW Display 95
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside d own. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this componen t and c ausing expo su re to the mercury. 96 Chapter 10 Recycling ENWW
18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD pane l (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. ENWW Display 97
Index A AC adapter, spare part numbers 22, 26 action keys 5 administrator password 71 antenna, location 4 applications key, Windows 5 audio, product desc ription 2 audio-in jack connector pino ut 86 location 9 audio-out jack connector pino ut 86 location 9 B base enclosure, spare part number 17, 26 battery removal 35 spare part number 19, 25, 35 battery bay 12 battery light 11 battery rele ase latch 1 2 Blu-ray ROM DVD ±RW SuperMulti Double-Layer Drive precautio ns 28 spare part number 21, 25 specifications 78 Bluetooth modu le removal 53 spare part number 17, 23, 53 bottom components 12 buttons rotate 10 wireless 11 C Cable Kit, spare part number 17, 26 cables, service c onsiderations 28 caps lock light 6 chipset, product description 1 components bottom 12 front 8 keys 5 left-s ide 9 lights 6 rear 8 right-side 10 TouchPad 7 computer feet locations 34 spare part number 17, 34 computer specifications 75 connector pinout audio-in j ack 86 audio-out jack 86 external moni tor port 8 7 HDMI port 88 headphone 86 microphone 86 monitor port 87 network jack 89 RJ-45 jack 89 Universal Serial Bus (USB) port 89 connectors, service considerations 28 convertible hinge 5 D Diagnostics menu 72 Digital Media Slot 11 diskette d rive precaution s 28 product description 2 display assembly removal 55 spare part number 16, 26, 55 spare part numbers 55 specifications 76 display bezel, spare part number 16, 25 display components 4 display enclosure, spare part number 16, 25 display hinge 5 display hinge cover illustrated 20 removal 55, 56 display panel, product description 1 Display Screw Kit, spare part number 16, 25 docking support, product description 3 drive light 9 drives, preventing damage 28 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precaution s 28 spare part number 21, 25 specifications 79 E electrostatic discharge 29 esc key 5 Ethernet, product description 2 external media card s, product description 2 external monitor port connector pinout 87 location 8 98 Index ENWW
F fan removal 63 spare part number 17, 25, 63 feet locations 34 spare part number 17, 34 fingerprint reader 10 fingerprint reader board, spare part number 16, 25 fn key 5 front components 8 G graphics, pr oduct descripti on 1 grounding equipment and methods 31 H hard drive precautio ns 28 product desc ription 1 removal 37 spare part numbers 18, 21, 25, 26, 37 specifications 77 hard drive ba y 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit, spare part number 19, 21, 25, 37 hard drive self test 72 HDMI port connector pino ut 88 location 9 headphone jack connector pino ut 86 location 9 headset, spare part number 22, 23 heat sink removal 64 spare part numbers 17, 26, 64 J jacks audio-in 9 audio-ou t 9 headphone 9 microphone 9 network 8 RJ-45 8 K key components 5 keyboard product description 3 removal 50 spare part numbers 16, 24, 25, 50 keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 L left-side components 9 Light components 6 lights battery 11 caps lock 6 drive 9 mute 6 power 10 TouchPad off indi cator 6 webcam 4 wireless 6, 10 M Main menu 71 mass storage devices, spare part numbers 21 memory module product description 1 removal 40 spare part numbers 18, 26, 40 memory module compartment 12 memory module compartment cover illustrated 20 removal 41 memory test 72 microphone 4 microphone jack connector pinout 86 location 9 model name 1 monitor port connector pinout 87 location 8 mute light 6 N network ja ck connector pinout 89 location 8 O operating system, product description 3 optical drive precaution s 28 product description 2 spare part numbers 21, 25 P packing guidelines 30 passwords 71 pen removal 36 spare part number 17, 25, 36 pen eject assembly removal 52 spare part number 17, 25, 52 pen holder location 9 removal 52 spare part number 17, 25, 52 pen tether hole 9 plastic parts 27 Plastics Kit contents 20 spare part number 17, 20, 25 pointing devices, product description 3 ports external monitor 8 HDMI 9 monitor 8 product description 2 USB 9, 11 power connector 11 power connector and cable removal 62 spare part number 17, 25, 62 power cord set requirem ents 90 spare part numbers 22, 23 ENWW Index 99
power light 10 power requirements, product description 3 power switch 10 power switch board removal 54 spare part number 17, 26, 54 power-on password 71 processor, product description 1 product description audio 2 chipset 1 diskette driv e 2 display panel 1 docking s upport 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devic es 3 ports 2 power require ments 3 processors 1 product name 1 security 3 serviceability 3 webcam 2 wireless 2 product name 1 protective sleeve, spare part number 22, 25 R rear components 8 removal/replacement preliminaries 27 procedures 32 reset boar d, spare part number 16, 26 right-side components 10 RJ-45 jack connector pino ut 89 location 8 rotate button 10 RTC battery removal 47 spare part number 17, 25, 47 Rubber Kit, spare part number 17, 25, 34 S Screw Kit, spare part number 22, 25 security cable slot 8 Security menu 71 security, product description 3 service considerati ons 27 service tag 13, 32 serviceability, product description 3 Setup Utility Diagnostics menu 72 Main menu 71 overview 68 Security menu 71 starting 68 System Configuration menu 72 speakers 4 speakers, spare part number 16, 25 specifications Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 78 computer 75 display assembly 76 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 79 hard drive 77 static-shielding materials 31 system board removal 59 spare part numbers 17, 26, 59 System Configuration menu 72 system information 71 T thermal material, replacement 66, 67 tools required 27 top cover removal 48 spare part number 17, 25, 48 TouchPad co mponents 7 TouchPad le ft button 7 TouchPad o ff indic ator 7 TouchPad off i ndicator lig ht 6 TouchPad ri ght button 7 TouchPad zone 7 transporting guidelines 30 U Universal Serial Bus (USB) port connector pinout 89 location 9, 11 V vents 8, 9, 12 W web camera/microphone module, spare part number 16, 25 webcam location 4 product description 2 webcam light 4 Windows appl ications ke y 5 Windows logo key 5 wireless antenna, location 4 wireless button 11 wireless light 6, 10 wireless, pr oduct descri ption 2 WLAN module removal 43 spare part numbers 18, 23, 24, 25, 26 , 43 workstation guidelines 30 100 Index ENWW
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures. First Edition: June 2010 Document Part Number: 612233-001
Safety warning notice WARNING! To reduce the possibilit y of heat-rela ted inju ries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surf ace. Do not a llow an other hard surface, such as an ad jo ining optional pr inter, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do no t allow the AC adapter to contact the skin or a soft surfac e, such as pillows or r ugs or clothing , duri ng operation. The computer and the AC adapter comply with the us er-accessib le surface temperature limits defi ned by the International Standard for Safety of Info rmation Technology Eq uipment (IEC 60 950). ENWW iii
iv Safety warning notice ENWW
Table of contents 1 Product description ............. ............... .............. ................ ............. ................ .............. ... ... 1 2 External component identification .......... ............ ............. ........... ............ ............... ............ 4 Top components ......... ............... .............. ............... ............... .............. ............. ............... .. ....... 4 Display co mponen ts ................. .................... ........................ ......................... ............ 4 Keys .... ........... ........... ......... ............ ........... ........ ........... ........... ......... ........... ............ 5 Lights ........... .......... ........ ........... .......... ........... .......... .......... ........... .......... ........ ......... 6 TouchPa d components . ............... .................. ............. ................. ................ ............... 7 Front components ...... .......... ........... ........... .......... ........... ........... .......... ........... ........... ........ ....... 8 Rear comp onents ........ .................. ................. ............... ................ ................... ................ .. ...... 8 Left-side components .. ........ .......... ........... .......... ........... .......... ........... .......... ......... .......... .... .... ... 9 Right-sid e compone nts ....... ......... ........... ............ .......... ............ ............ .......... ........... ........... ... 10 Bottom components ..... ............ .......... ........... .......... .......... .......... .......... .......... .......... .......... . ... 12 3 Illustrated parts catalog ................... ................... ..................... ................... .................... 13 Service tag ............ ........... ........... ......... ........... ........... ........... .......... ........... ........... ....... ......... 13 Computer major components ......... ............... ............... ............. ............... ............... ............... .. 1 5 Plastics Kit .......... ............... ............... ............ ............... .............. ............... ............... ... ......... .. 20 Mass stora ge devic es ...... .......... ......... .......... ........... ........ .......... .......... .......... ......... .......... ... ... 21 Miscellaneous parts ........ ........... .......... ........... ........... .......... ........... ........... .......... ........... ... ..... 22 Sequential part number listing .............. ............. ............. ............. ............ ............. ............. ..... .. 23 4 Rem oval and r eplaceme nt procedu res ... ................ .............. .............. .............. ............... 27 Prelimi nary repl acement requi rements ... ......... ........... .......... ........... ........... .......... ........... .......... . 27 Tools required ....... .............. .............. .............. .............. .......... ............. .............. ..... 27 Service consideratio ns ........ .......... .......... ......... ........... .......... .......... .......... .......... ..... 27 Plastic parts ... ............ ............ .......... ............. ............ ............ ............ ....... 27 Cables a nd connec tors .......... .............. ............... ............. .............. ........... 28 Drive handling ....... ............. ............ .............. .......... .............. ............. ...... 28 Grounding guidelines ....... ............ ........... ............ ........... ............ ........... ............ ...... 29 Electrostatic discharge damage ............ .............. ........... ........... ............ ...... 29 Packaging a nd transpor ting guideli nes ........................................ 30 Workstatio n guideli nes .............. ................... ................ ............. 30 ENWW v
Equipment gu idelines .. ............ ......... ........... ............ ............ ....... 31 Component re placement pr ocedures .. .................................................................. .................... 32 Service tag ........ ......... .......... ........... .......... ........ .......... ........... .......... ........ .......... .... 32 Computer feet ... .......... .......... .......... ........... .......... .......... ........... .......... .......... .......... 34 Battery . .......... .......... ......... .......... .......... .......... ........ ........... .......... ........... ........ ....... 35 Pen ............. ............ .............. ............... .............. .............. ............ ............. ............. 36 Hard drive ................. ...................... ........................ ..................... ................. ........ 37 Memory module ......... ........... ............ ............ ............ ........... .......... ............ ........... .. 40 WLAN module .......... .............. .............. .............. .............. ............ .............. ............ 43 RTC battery . .............. ............... .................. ................ .............. ............... ............... 47 Top cover .......... ............ ........... ............ ............ ........... ............ ............ ........... ........ 48 Keyboard ........ ......... ........... ........... ........... ........... ........... ........... ........... ......... ........ 50 Pen holde r and eject a ssembly ...... .......... .......... ........ .......... .......... .......... .......... ........ 52 Blueto oth module ................ ........................... ........................ ............................. .... 53 Power switch board ........ ............ ........... ............ ........... ............ ........... ........... ......... 54 Display assembly .......... .............. ................... .................. ................... .................. .. 55 System board ..... ...................... ................ ................... ....................... ............... ..... 59 Power c onnector and c able ......... ............. ........... .............. ............ .............. ............. 62 Fan ..... .............. .................... ................... ............... ..................... .............. ........... 63 Heat sink ........ .............. ............... ............... .............. .............. .............. ............... ... 64 5 Setup Utilit y (BIOS) ....... ........... ........... ........... ............ ........... ........... .............. ........... .... .. 68 Starting S etup U tility . ............ ............ .......... ............. ............. ............ .......... ............. ........ ..... .. 68 Using Se tup Util ity .......... .......... .......... ....... ........... .......... .......... ......... .......... .......... .......... ....... 69 Changin g the language o f Setup Utilit y ............. ............. ........... .......... ........... .......... .. 69 Navigati ng and selecting i n Setup Ut ility ...... ........... ............ ........... ............ ............ .... 69 Display syste m informatio n ................ .............. ................ .............. ................ ........... 70 Restoring default settings i n Setup Util ity .......... ............ .......... .......... .......... ............ ..... 70 Exitin g Setup Utility . ................................ .................................... ............................ 71 Setup Util ity menus ...... .......... ........... ............ ............ ........... ........... ......... ............ ........... .. ...... 71 Main menu .......... ........... ......... ............ ............. ............ ............ ........... ............ ....... 71 Securi ty menu ........ ........... ............ .......... ........... ........... .......... ........... ............ ......... 71 System Co nfigurat ion menu ........ ............... ............... ................ .............. ................ .. 72 Diagnos tics menu .... ........... ........... ........... .......... ........... ......... ........... ........... ........... 72 Updating the B IOS .... ............ ............ ............ .......... ............ ........... ............ ......... ............ ... .... 73 Determini ng the BIOS ...... .................. .................. ................ .................. .................. 73 Downloading a BIOS upd ate .......... .......... .......... .......... .......... .......... .......... .......... .... 73 6 Specifi cations ............... ............... ........... ................ ............... .............. ............ ........... .... 75 Computer sp ecificati ons ...... ........... ........... ......... ........... ........... ......... .......... ........... ........... ... ... 75 12.1- inch display s pecifica tions ....... ............ .............. ............. ........... ............ ............. ............ . 76 Hard drive sp ecifica tions ............. ............................. .......................... ............................. .... ... 77 Blu-ray ROM DVD±RW SuperMu lti Double-Lay er Drive speci fications ............... ........... ......... ........ 78 vi ENWW
DVD±RW and CD-RW SuperMulti Doubl e-Layer Comb o Drive specifications ........................ ......... 79 7 Backup and recovery ............... ........................... ......................... ........................ ........... 8 0 Creating recovery di scs ........... ........................ ....................... .................. ...................... ..... ... 81 Backing up your information ....... ............ .......... ........... ............ ............. ............ ............. ......... . 82 Using Windo ws Backup and Rest ore ................ ....................... ....................... ........... 83 Using system restore points ........... ............ .............. ........... ............ ........... ............ .... 83 When to cre ate restore po ints .......... ................ ............... ............... ............ 83 Create a system restore point .... .......... ........... ........... .......... ........... .......... .. 83 Restore to a pr evious d ate and time ........ ........... ............ ............ ............ ..... 84 Performi ng a recovery ......... ........................ .................. ........................ ........................ ...... ... 84 Recovering from the recovery disc s ........ ............ ........... ........... ........... ........... ........... . 84 Re cov eri ng fro m t he d edi ca ted rec ov ery pa rtit io n ( sel ect mo del s o nly ) ........................... 85 8 Conne ctor pin assignmen ts ....... ............ ........... ........... ......... ........... ........... ........... .......... 86 Audio-i n (mic rophone) ...... ................... .................. .............. .................. ................. ............. .. . 86 Audio-o ut (headphone ) ............. ................ ............... ................ .................. ................ ........... .. 86 External monitor ............ ............ ............ ........... ............ ............ ............ ........... .......... ...... ....... 87 HDMI ........ ............. ............ ............... .............. ............ ............... .............. ........... ........ ....... .. 88 RJ-45 (ne twork) . ............ ............. ......... ............. ............. ............. ......... ............. ............. .. ....... 89 Universal Serial Bus ....... ............ ........... ............ .......... ............ ............ ............ ............ ...... ...... 89 9 Pow er cord set requ irements . .......... ............. .......... ............ ........... .......... .......... ............ . 90 Require ments for al l countries .. .................. ....................... ...................... .................. ............. .. 90 Requirem ents for spec ific coun tries and regio ns ............................................................ ............. 91 10 Recycling ............. .............. ............ .............. ............... ............. ................ ............. ... ..... 92 Battery ........ ........ ........... ........... .......... ......... .......... ........... .......... ........... ........ ........... . ........... 92 Display .... ......... ............ ........... ............ ......... ............ .......... ........... .......... ........... ........ .......... 92 Index .. ........... .......... ......... ........... .......... ........... ......... .......... ........... .......... ........ ......... .. ...... 9 8 ENWW vii
viii ENWW
1 Product description Category Description Produc t Name HP TouchSmart tm2 Notebook PC Proces sors Intel⢠Core⢠i5-430UM 1. 20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Core i3-330UM 1.20 -GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Pentium⢠U5400 1.20-GH z processor (800-MHz FSB, 2-MB L2 cache, 18-W) Chipset Intel HM55 Express chipset Graphics ATi Mobility Radeon HD5450 4550 (ATI Park Pro) graphics subsystem with at least 512-MB of dedicated video memory Support for Blu ray and/or high-definition (HD)-DVD playback with HD decode and DX11 and HDMI support Panel s 12.1-inch, WXGA (1280 à 800, 1 6:10 wide aspect ratio), LED BrightV iew with Wacom touch-screen (multitouc h enabled) and EMR support Typical brightness: 200 nits Memory â Two SODIMM slots â Customer accessible/upgradable â Dual-channel support â DDR3, 1333-MHz, can be downgraded to 800-MHz 8192-MB total system m emory (4096 MB à 2, dual-channel) 6144-MB total system mem ory (4096 MB 2048 MB) 4096-MB total system m emory (4096 MB à 1; 2048 MB à 2, dual-channel) 3072-MB total system mem ory (2048 MB 1024 MB) 2048-MB total system m emory (2048 MB à 1; 1024 MB à 2, dual-channel) Hard d rive s â Supports all 9.5-mm , 6.35-cm (2.5-inch) hard drives â Serial ATA â Supports Accelerometer hard drive protection 640-GB, 5400-rpm ENWW 1
Category Description 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Optical drives Supports only external optical drives â 12.7-mm tray load â Serial ATA â Blu-ray ROM DVD±RW SuperMulti Doub le-Lay er Drive with LightScribe â DVD±RW and CD-RW SuperMulti Double-L ayer Combo Drive with LightScribe Webcam HP TrueVision low-light VGA camera, fixed (n o tilt), with activity light, 640 à 480 by 24 frames per second Diskette drive Supports external USB drive only Audio â HD audio - Dolby Advanced Audio â Integrated subwoofer â Supports Microsoft® premium requirements â Two omni-directional, digital dual array microphones â Beam-forming, echo-cancellatio n, noise-suppression software â Pavilion-branded Altec Lansing speakers Ethernet Integrated 10/100/1000 (Gigabit E thern et) network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module (includes two 2.4-GHz antennae in display assembly): Atheros 9285G 802.11b/g/n 1x 1 WiFi Adapter Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter External media card Digital Media Slot, supports Memory Stic k, Memory Stick Pro, MultiMediaCard, Secure Digital Memory Card, and x D-Picture Card. Ports Audio-in (stereo microphone) Audio-out (stereo headphone) High-definition mult imedia interface (HDMI) v1.3 supporting 1080p with high- bandwidth digital content protection (HDCP) key RJ-45 (Ethernet), includes link and activity lights USB (3) 2 Chapter 1 Product description ENWW
Category Description VGA (Dsub 15 pin) supporting 1920 à 1200 external resolution @ 75 Hz. Disabled when connected to devices through the expans ion port 3. Hot plug, unplug, and auto detect for correct output to wide-aspect and standard-aspect video. 2-pin 65-W AC power Docking Docking support through the expansion port 3. Supports the HP xb30 00 Notebook Expansion Base and the HP Notebook QuickDock. Keyboard/pointing devices 12.1-inch island-style keyboard with duracoat finish Taps enabled as default TouchPad with 2 buttons and two-wa y scroll supports clickpad and HP-defined gesture s Wacom 9.0-mm touch-s creen pen Power requirements 6-ce ll, 62-Wh, 2.80-Ah Li-ion ba ttery 65-W HP Smart AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Security cable slot Fingerprint reader with Digtial Persona software support Operating system Preinstalled: Windows® 7 Home Premium (64-bit) Windows 7 Professional (64-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive RTC battery WLAN module WWAN module ENWW 3
2 External component identification Top components Display components Item Component Function (1) WLAN antennas (2)* Send and receive wireless signals to commun icate wi th wireless local area networks (WLAN). (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. (5) Speakers (2) Produce sound. 4 Chapter 2 External component identification ENWW
Item Component Function (6) Convertible hinge Swivels the displa y and conv erts the computer from traditional notebook mode to slate mode or from slate mode to notebook mode. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the co mputer. *The antennas are not visible from the ou tside of the computer. For optimal transm is sion, keep the areas immediately around the antennas free from obstructions. To see wireless reg ulatory notices, refer to the section of the Regulatory , Safety and Environmental Notices that applies to your country or region. Th ese notices are located in Help and Support. Keys Item Component Function (1) esc key Displays sy stem in fo rmation when pressed in combination with the fn key. (2) fn key Executes frequently used s ystem functions when pressed in combination with an arrow key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortc ut menu for items beneath the cursor. (5) Action keys Execute frequently used sy stem functions. ENWW Top components 5
Lights Item Component Descrip tion (1) Caps lock light White: Caps lock is on. (2) Mute light Amber: Computer sound is off. (3) Wireless light â White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. â Amber: All wireless devices are off. (4) TouchPad off indicator â Amber: The TouchPad is off. â Off: The TouchPad is on. 6 Chapter 2 External component identification ENWW
TouchPad components Item Component Function (1) TouchPad off indicator To turn t he TouchP ad zone on and off, quickly double- tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. (2) Left To uchPad button Functions like th e left button on an external mouse. (3) Right TouchP ad button Functions like th e right button on an external mouse. (4) TouchPad zone Moves the pointer and se lects or activates item s on the screen. ENWW Top components 7
Front components Component Function Vent Enables airflow to c ool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear components Item Component Function (1) Security cable slot Attaches an optional security cabl e to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) External monitor port Connects an ex ternal VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable. 8 Chapter 2 External component identification ENWW
Left-side components Item Component Function (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatical ly to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) HDMI port Connects an optional vi deo or audio device, such as a high-definition television, or any compatible digital or audio component. (3) USB port Connects an optional USB device. (4) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound wh en connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. NOTE: When a device is connected to the jack, the device speakers are disabled. (5) Drive light â Blinking white: The hard drive is being accessed. â Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. (6) Pen tether hole Connects the pen tether. (7) Pen holder Holds the digitizer pen. ENWW Left-side c omponents 9
Right-side components Item Component Function (1) Fingerprint reader (select models only) Allows a fingerprint lo gon to Windows instead of a password logon. (2) Rotate button Rotates the screen image counterclockwise to 4 orientations: landscape pr imary, portrait primary, landscape secondary, and portrait secondary. (3) Power light â White: The computer is on. â Blinking white: The com puter is in the Sleep state. â Off: The computer is o ff or in Hibernation. (4) Power switch â When the computer is off, slide the power swit ch to turn on the computer. â When the computer is on, briefly s lide the power switch to exit Sleep. â When the computer is in the Sleep state, briefly slide the power switch to exit Sleep. â When the computer is in Hibernation, briefly slide the power switch to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, slide an d hold the power switch for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > Syste m and Security > Power Options . (5) Wireless light â White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. â Amber: All wireless devices are off. 10 Chapter 2 External comp onent identifica tion ENWW
Item Component Function (6) Wireless button Turns the wireless feature on or off, but does not establish a wireless connec tion. NOTE: A wireless network must be set up in order to establish a wireless connec tion. (7) Digital Media Slot Supports the following digital card formats: â Memory Stick â Memory Stick Pro â MultiMediaCard â Secure Digital Memory Car d â xD-Picture Card (8) USB ports (2) Connect optional USB devices. (9) Battery light â Off: The computer is ru nning on battery power. â Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. â Amber: A battery is charging. â White: The computer is connected to external power and the battery is fully charged. (10) Power connector Connects an AC adapter. ENWW Right-side components 11
Bottom components Item Component Function (1) Battery release latch Releases the battery from the battery bay. (2) Battery bay Holds the battery and contains the SIM slot. NOTE: T he battery is preinstalled in the battery bay at the factory. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components an d prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bay Holds the hard drive. (5) Memory module compartment C ontains the memory module slots, WLAN module slot, and holds the RTC battery. 12 Chapter 2 External comp onent identifica tion ENWW
3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. (1) Product name: This is the prod uct name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (3) Part number/Product number (p/n): Th is number provides specific information about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . (4) Model description: This is the number used to locate documents, drivers , and support for the computer. (5) Warranty period: This number de scribes the duration o f the wa rranty period for the computer. ENWW Service tag 13
14 Chapter 3 Il lustrated parts catalo g ENWW
Computer major components ENWW Computer major comp onents 15
Item Description Spare part number (1) 12.1-inch, WXGA, Br ightView, LED touch-screen display assembly (includes Web camera and cable, microphones and cables, fingerprint reader and cable, WLAN antenna cables , and WWAN antenna cables) 611492-001 Display a ssembly subcomp onents (not illustrated): Display bezel 592956-001 Web camera/microphone module ( includes cable) 592960-001 Fingerprint reader board (includes cable) 592959-001 Reset board (includes cable) 611494-001 Speakers (include cable) 592958-001 Display enclosure 592955-001 Display Screw Kit 592962-001 (2) Keyboard (includes cable and 2 retention clips): For use in Belgium 584161-A41 For use in Brazil 584161-201 For use in Canada 584161-121 For use in Denmark, Finland, and Norway 584161-DH1 For use in France 584161-051 For use in Germany 584161-041 For use in Greece 584161-DJ1 For use in Israel 584161-BB1 For use in Italy 584161-061 For use in Latin America 584161-161 For use in the Netherlands 584161-B31 For use in Portugal 584161-131 For use in Russia 584161-251 For use in Saudi Arabia 584161-171 For use in South Korea 584161-AD1 For use in Spain 584161-071 For use in Switzerland 584161-BG1 For use in Taiwan 584161-AB1 For use in Thailand 584161-281 For use in Turkey 584161-141 For use in the United Kingdom 584161-031 16 Chapter 3 Il lustrated parts catalo g ENWW
Item Description Spare part number For use in the United States 584161-001 (3) Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) 592964-001 Plasti cs Ki t , includes: 592971-001 (4a) Display hinge cover (4b) Memory module compartment cover (includes 2 captive screws, secured with C-clips) (4c) Hard drive cover (includes 2 captive screws, secured with C-clips) (5) Pen 593028-001 (6a) Pen holde r (includes pen eject assembly ) 592972-001 (6b) Pen eject assembly (7) Power switch board (includes cable) 611498-001 Cable Kit , includes: 613451-001 (8) Bluetooth module cable (9) Bluetooth module 537921-001 (10) System board (includes replacement thermal material): Equipped with discrete graphics subsyste m an d Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611491-001 Equipped with discrete graphics subs ystem an d Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611489-001 Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W) 611487-001 Equipped with UMA graphics subs ystem and Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611490-001 Equipped with UMA graphics subsys tem and Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611488-001 Equipped with UMA graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W ) 611486-001 (11) Fan 592970-001 (12) Heat sink (includes replacement thermal material): For use only on computer models equipped with discrete graphics subsys tem 611499-001 For use only on computer models equipped with UM A graphics subsystem 611500-001 (13) Power connecto r and cable 592967-001 (14) Base encl osure (includes 2 battery release latches, and 4 rubber feet) 611496-001 Rubber Kit (not illustrated, includes 4 base enclos ure rubber feet and pen cover) 592966-001 (15) RTC battery (includes cable and double-sided tape) 592965-001 ENWW Computer major comp onents 17
Item Description Spare part number (16) Memory modules (PC3, 1066-MHz): 4096-MB 599092-001 248-MB 598856-001 1024-MB 598859-001 (17) WLAN module: Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Ri co, the U.S. Virgin Islands, and the United States 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi A dapter for us e in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulg aria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Co sta Ri ca, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Es tonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Gu inea-Bissau, Guyana, Haiti, Honduras , Hong Kong, Hunga ry, Iceland, India, Ireland, Italy, the Iv ory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania , Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mo zambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Nig er, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Ph ilippines, Polan d, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senega l, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan , Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turk ey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, th e United Kingdom, Uruguay, Uzbekistan, Venezuel a, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 580101-002 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Intel Centrino Wirel ess-N 1000 802.11b/g 1x2 WiFi Adapter 593530-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter 602992-001 (18) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover): 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 18 Chapter 3 Il lustrated parts catalo g ENWW
Item Description Spare part number Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard drive screws) 584382-001 (19) 6-cell, 62-Wh, 2.8- Ah, Li-ion battery 586021-001 ENWW Computer major comp onents 19
Plastics Kit Item Description Spare part number Plastics Kit , includes: 592971-001 (1) Display hing e cover (2) Memory module compartment cover (include s 2 captive scre ws, secu red with C -clips) (3) Hard drive cover (includes 1 rubber foot an d 2 captive screws, secured with C-clips) 20 Chapter 3 Il lustrated parts catalo g ENWW
Mass storage devices Item Descrip tion Spare part numbe r (1) Hard drive (includes hard drive bracket and Mylar cover): 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, Mylar cover, and hard drive screws) 584382-001 (2) External o ptical drive (includes bezel, bracket, and cable): Blu-ray ROM DVD±RW SuperMulti Double -Layer D rive with LightScribe 584384-001 DVD±RW and CD-RW SuperMulti Double-Lay er Combo Drive with LightScribe 584383-001 ENWW Mass storage devi ces 21
Miscellaneous parts Description Spare part number AC adapter: 65-W RC/V HP Smart AC adapter 609939-001 65-W RC/V EM HP Smart AC adapter 609948-001 HP protective sleeve 598207-001 Power cor ds: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 and 490371-202 For use in Denmark 490371-081 For use in Europe, the Middle Eas t, and Africa (excluding South Africa) 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in North America 490371-001 For use in the People's Republic of China 490371-AA1 For use in South Korea 490371-AD1 For use in Switzerland 490371-111 For use in Taiwan 490371-AB1 For use in the United Ki ngdom and Singapore 490371-031 Screw Kit 592973-001 Wired headset with volume control 371693-001 22 Chapter 3 Il lustrated parts catalo g ENWW
Sequential part number listing Spare part numbe r Description 371693-001 Wired headset with volume control 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa (ex cluding South Africa) 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Australia 490371-201 Power cord for use in Brazil 490371-202 Power cord for use in Brazil 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-BB1 Power cord for use in Israel 490371-D01 Power cord for use in Argentina 490371-D61 Power cord for use in India 537921-001 Bluetooth module NOTE: T he Bluetooth module spare part kit does not incl ude a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part num ber 613451-001. 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United St ates ENWW Sequential part number list ing 23
Spare part numbe r Description 580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Ar uba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Be nin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Br unei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central Af rican Republic, Chad, Chile, Colombia, Comor os, the Congo, Costa Rica, Croatia, Cyprus, the C zech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, G abon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guin ea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, It aly, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithua nia, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Ma li, Malta, the Marshall Islands, Ma rtinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco , Mozambiq ue, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama , Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, S omalia, South Africa, Spai n, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suri name, Swaziland, Sweden, Switzerla nd, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, th e United Kingdom, Uruguay, Uzbekistan, Venezuel a, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 584161-001 Keyboard for use in the United Stat es (includes cable and 2 retentio n clips) 584161-031 Keyboard for use in the United King dom (includes cable an d 2 retention clips) 584161-041 Keyboard for use in Germany (i ncludes cable and 2 retention clips) 584161-051 Keyboard for use in France (i ncludes cable and 2 retention clips) 584161-061 Keyboard for use in Italy (includes cable and 2 retention clips ) 584161-071 Keyboard for use in Spain (includes cable and 2 retention clips) 584161-121 Keyboard for use in French Canada (includes cable and 2 retention clips) 584161-131 Keyboard for use in Portugal (includes cable and 2 retention clips) 584161-141 Keyboard for use in Turkey (i ncludes cable and 2 retention clips) 584161-161 Keyboard for use in Latin America (includes cable and 2 retention clips) 584161-171 Keyboard for use in Saudi Arabia (includes cable and 2 retention clips ) 584161-201 Keyboard for use in Brazil (includes cable and 2 retention clips) 584161-251 Keyboard for use in Russia (i ncludes cable and 2 retention clips) 584161-281 Keyboard for use in Thailand (includes cable and 2 retention clips) 584161-A41 Keyboard for use in Belgium (includes cable and 2 retention clips) 584161-AB1 Keyboard for use in Taiwan (i ncludes cable and 2 retention clips) 584161-AD1 Keyboard for use in South Korea (includes cable and 2 retention clips) 584161-B31 Keyboard for use in the Netherland s (includes cable and 2 retention clips) 584161-BB1 Keyboard for use in Israel (includes cable and 2 retention clips) 24 Chapter 3 Il lustrated parts catalo g ENWW
Spare part numbe r Description 584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips) 584161-DH1 Keyboard for use in Denmark, Finland, an d Norway (includes cable and 2 retention clips) 584161-DJ1 Keyboard for use in Greece (i ncludes cable and 2 retention clips) 584379-001 320-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 584380-001 250-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 584381-001 160-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 584382-001 Hard Drive Hardware Kit (includes h ard dr ive bracket, Mylar cover, and hard drive screws) 584383-001 DVD±RW and CD-RW SuperMulti Do uble-Layer Combo Drive with LightSc ribe external drive (includes bezel, bracket, and cable) 584384-001 Blu-ray ROM DVD±RW SuperMulti Double-Lay er Dr ive with LightScribe external drive ( includes bezel, bracket, and cable) 586021-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 592955-001 Display enclosure 592956-001 Display bezel 592958 -001 Speakers (include cable) 592959-001 Fingerprint reader board (includes cable) 592960-001 Web camera/microphone module ( includes cable) 592962-001 Display Screw Kit 592964-001 Top cover (includes TouchPad and To uchPad cable, caps lock light board and cable, and top cover bumper pads) 592965-001 RTC battery (includes cable and double-sided tape) 592966-001 Rubber Kit (includes 4 base enclosure rubber feet, pen cover, and RJ45 cover) 592967-001 Power connector and cable 592970-001 Fan 592971-001 Plastics Kit NOTE: See Plastics Kit on page 20 fo r more Plastics Kit information. 592972-001 Pen holder and pen eject assembly 592973-001 Screw Kit 593028-001 Pen 593530-001 Intel Centrino Wirel ess-N 1000 802.11b/g 1x2 Wi Fi Adapter for use in all countries and regions 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 598207-001 HP protective sleeve ENWW Sequential part number list ing 25
Spare part numbe r Description 598856-001 4096-MB memory module (PC3, 1066-MHz) 598859-001 2048-MB memory module (PC3, 1066-MHz) 599092-001 1024-MB memory module (PC3, 1066-MHz) 602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter 609939-001 65-W RC/V HP Smart AC adapter 609948-001 65 -W RC/V EM HP Smart AC adapter 611486-001 System board equipped with UMA graphics subs ys tem and Intel Pentium U5400 1.20-GHz processor (80 0- MHz FSB, 2-MB L2 cache, 18-W; includes replacement thermal material) 611487-001 System board equipped with discrete graphics subsystem and Int el Pentium U5400 1.20-GHz pro cessor (800-MHz FSB, 2-MB L2 cache, 18 -W; includes replacement thermal material) 611488-001 System board equipped with UMA graphics subsystem and Intel Core i3-330UM 1.20-GHz processor (800- MHz FSB, 3-MB L2 cache, 18-W; includes replacement thermal material) 611489-001 System board equipped with discrete graphics su bsystem and Intel Core i3-330 UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18 -W; includes replacement thermal material) 611490-001 System board equipped with UMA graphics subsys tem and Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18 -W; includes replacement thermal material) 611491-001 System board equipped with discrete graphic s subsystem and Intel Core i5 -430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18 -W; includes replacement thermal material) 611492-001 12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable, microphones and cables, fingerprint reader and cable, WLAN ante nna cables, and WWAN antenna cables) 611494-001 Reset board (includes cable) 611495-001 160-GB, 7200-rpm hard drive (inclu des hard drive bracket and Mylar cover) 611496-001 Base enclosure (includes 2 batte ry release latches, and 4 rubber feet) 611498-001 Power switch board (includes cable) 611499-001 Heat sink for use only with computer model s equipped with discrete graphics subsystem (includes replacement thermal material) 611500-001 Heat sink for use only with com puter models equipped with UMA graphics subsystem (i ncludes replacement thermal material) 613451-001 Cable Kit (includes the Bluetooth module cable) 26 Chapter 3 Il lustrated parts catalo g ENWW
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: â Magnetic screwdriver â Phillips P0 and P1 screwdrivers â Flat-bladed screwdriver Service considerations The following sections include so me of the considerations that you should keep in mind during disassembly and as sembly procedures. NOTE: As you remove each subassembly from the computer , place the subassembly (and all accompanying screws) away from th e work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly an d reassembly can damage plastic parts. Use care when handling the plastic parts. Ap ply pressure only at the points designated in the maintenance instructions. ENWW Preliminary replacement requirements 27
Cables and connectors CAUTION: When servicing the co mputer, be sure that cables are placed i n their proper location s during the reassembly proc ess. Improper cable placement can damage the compu ter. Cables must be handled with extreme care to avoi d damage. Apply only the te nsion required to unseat or seat the cables during remova l and insertion. Ha ndle cables by the connector whenever poss ible. In all cases, avoid bending, tw isting, or tearing cables. Be sure that cables are routed in such a way that they cannot be cau ght or snagged b y parts bein g removed or replaced. Hand le flex cables with extreme care; these c ables tear easily. Drive handling CAUTION: Drives are fragile compo nents that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautio ns: Before removing or inserting a hard drive, shut down th e computer. If you are unsure whethe r the computer is off or in Hibernation, turn the co mputer on, and then shut it down through the operating system. Before handling a drive, be s ure that you are discharged of static electric ity. While handling a d rive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, a n optical drive, or a diskette d rive, place it in a static -proof bag. Avoid exposing a hard drive to produc ts that have magnet ic fields, such as monitors or speakers. Avoid exposing a d rive to temp erature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the packa ge âFRAGILE.â 28 Chapter 4 Removal and replacement p rocedures ENWW
Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitry de sign and str ucture determine the degree of sensi tivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains en ough power to alter de vice parameter s or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-s ensitive devices or microcircuitry. Even if the spark is neithe r felt nor heard, dama ge may have occurred. An electronic device exposed to ESD ma y not be af fected at all and can work perfectly throughout a normal cycle. Or the device may fu nction normally for a while, then de grade in the internal lay ers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Use nonmagnetic tools. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. Avoid touching pins, leads, and circuitry. Handle elec tronic components as little as possible. If you remove a c omponent, pl ace it in an electrostati c-sa fe container . The following table shows how hu midity affects the electrostati c voltage levels generated by different activities. CAUTION: A product ca n be degraded by as litt le as 700 V. Typical electrostatic vo ltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 v 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin yl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Sty rofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in fo am-lined box 21,000 V 11,000 V 5,000 V ENWW Preliminary replacement requirements 29
Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment : â To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. â Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. â Keep ESD-sensitive parts in their containers unti l the parts arrive at static-free workstations. â Place items on a grounded surface before removing items fr om their containers. â Always be prop erly grounded when touching a component or assembly. â Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. â Use transporters an d conveyors ma de of antistati c belts and roll er bushings. Be sure that mechanized equipment us ed for moving materials is wired to ground and that proper ma terials are selected to avoid static chargi ng. When grounding is not possi b le, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstatio n guidelines: â Cover the workstation wi th approved static- shielding material. â Use a wrist strap connected to a properl y grounded work surface and use properly grounded tools and equipme nt. â Use conductive field se rvice tools, such as cutters, screwdrivers, and vacuums. â When fixtures must directly contact di ssipativ e surfaces, use fix tures made only of stat ic- safe materials. â Keep the work area f ree of nonconductive ma te rials, such as ordinary plastic assembly aids and Styrofoam. â Handle ESD-sensitive components , parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. â Avoid contact with pins , leads, or circuitry. â Turn off power and input signals befor e insertin g or removing connectors or test equipment. 30 Chapter 4 Removal and replacement p rocedures ENWW
Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. â When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper ground, wear a strap snugly against the skin at all t imes. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. â When standing, use foot straps and a grounded floor mat. Foot s traps (heel, toe, or boot straps) can be used at standing wo rkstations and a re compatible with most types of sho es or boots. On conductive f loors or dis sipative floo r mats, us e foot str aps on both feet wit h a minimum of one megohm resistance between the oper ator and groun d . To be effective, the conductive strips must be worn in contact with the skin. The following grounding equi pment is reco mmended to prevent electrostatic damage: â Antistatic tape â Antistatic smock s, aprons, and sleeve p rotectors â Conductive bins and other assembly or soldering aids â Nonconductive foam â Conductive ta bletop works tations wi th ground cords of one megohm resist ance â Static-dissipative tables or floor mats with hard ti es to the ground â Field service kits â Static awareness labels â Material-handling packages â Nonconductive plastic bags, tubes, or boxes â Metal tote boxes â Electrostatic voltage levels and protective materia ls The following table lists the shie lding protection provided by antistatic bags and floor mats. Material Use Voltage protection leve l Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V ENWW Preliminary replacement requirements 31
Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 56?? screws that must be remove d, replaced, or loosened wh en servicing the computer. Make special note of each screw size and location during removal and r eplacement. Service tag When ordering pa rts or reques ti ng information, pr ovide the computer se rial number and model description provided on the service tag. (1) Product name: This is the prod uct name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each p roduct. (3) Part number/Product number (p/n): Th is number provides specific information about the product's hardware components. The pa rt number helps a service technician to d etermine what components and parts are needed . (4) Model description: This is the number used to locate documents, dr ivers, and supp ort for the computer. (5) Warranty period: This number de scribes the duration o f the wa rranty period for the computer. 32 Chapter 4 Removal and replacement p rocedures ENWW
ENWW Component replacement proc edures 33
Computer feet The computer feet are adhesive-bac ked rubber pads. There a re four computer feet that adhere to the computer base enclosure. The fe et (1) on the front edge of the compute r are round. The feet (2) on the rear edge of the computer are oblong and wedge- shaped. The computer feet are available in the Rubber Kit, spare part number 592966-001. 34 Chapter 4 Removal and replacement p rocedures ENWW
Battery Description Spare part number 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001 Before disass embling the computer, follow the se steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. Remove the battery: 1. Turn the comput er upside down , with the front toward you. 2. Slide the battery lock latch (1) , and then release it. (The battery disengages from the computer.) 3. Remove the battery (2) by lifting the front edge, and then swinging i t up and back. To install a bat tery, slide the battery into the battery bay until you hear a c lick. ENWW Component replacement proc edures 35
Pen Description Spare part number Pen 593028-001 Before removing the pen, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). Remove the pen: 1. Position the computer with the left side toward you. 2. Press in on the pen (1) to release it from the pen holder. 3. Remove the pen (2) from the pen holder. Reverse this procedure to install the pen. 36 Chapter 4 Removal and replacement p rocedures ENWW
Hard drive NOTE: The hard drive spar e part kit includes a hard drive bracket, hard dr ive conne ctor, and Mylar cover. Description Spare part number 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 Hard Drive Hardware Kit (includes hard dr ive bra cket and hard drive screws) 584382-001 Before removing the har d drive, follow thes e steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). Remove the hard drive: 1. Position the computer wi th the front toward you. 2. Loosen the tw o Phillips PM2.0Ã5. 0 captive s c rews that secure the hard drive cover to the comp uter. ENWW Component replacement proc edures 37
3. Lift the rear edge of the hard drive co ver, and then swing it up and forward. 4. Remove the hard drive cover. NOTE: The hard d rive cover is include d in the Plastics Kit, spare part numb er 592971-001. 5. Grasp the Mylar tab on the hard drive and slide the hard drive (1) to the left to disconnect it from the system board. 6. Remove the hard dri ve (2) from the hard drive bay. 7. If it is necessary to remove the hard drive shie ld, remove the two Phillips PM3.0Ã3.0 hard drive shield screws (1) from each side of the hard dr ive. 38 Chapter 4 Removal and replacement p rocedures ENWW
8. Lift the shield (2) straight up to remove it from the hard drive . Reverse this procedure to reassemble an d install the hard driv e. ENWW Component replacement proc edures 39
Memory module Description Spare part number 4096-MB (DDR3, PC3, 1066-MH z) 599092-001 2048-MB (DDR3, PC3, 1066-MH z) 598856-001 1024-MB (DDR3, PC3, 1066-MH z) 598859-001 Before removing the memory module, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). Remove the memory module: 1. Position the computer wi th the front toward you. 2. Loosen the tw o Phillip s PM2.0Ã5. 0 captive s crews that secure the memory module compa rtment cover to the computer. 40 Chapter 4 Removal and replacement p rocedures ENWW
3. Lift the left side of the cover, and then swing it up and to the right. 4. Remove the memory modu le compartment cover. NOTE: The memory module compartment cover is includ ed in the Plasti cs Kit, spare part nu mber 592971-001. 5. Pull away the retention clips on each side of the memory module to re lease the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module. ENWW Component replacement proc edures 41
6. Grasp the edge of the memory module, and gent ly pull it out of the memory module slot. Reverse this procedure to install a memory module. 42 Chapter 4 Removal and replacement p rocedures ENWW
WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Arme nia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the Britis h Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Isla nds, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Co sta Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, F iji, Finland, France, Fren ch Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras, H ong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribat i, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia , Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Ma uritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakist an, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwan da, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Afric a, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaz iland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tu nisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, th e United Kingdom, Uruguay, Uzbekistan, Venezuel a, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 580101-002 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Intel Centrino Wireless-N 1000 802 .11b/g 1x2 WiFi Adapter 593530-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1 EDR Combo Adapter 602992-001 Before removing the WLAN module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord . 4. Remove the battery (see Battery on page 35 ). 5. Remove the memory module compartment cover (see Memory module on page 40 ). Remove the WLAN module: ENWW Component replacement proc edures 43
CAUTION: To prevent an unresponsive system, replace the wir eless module only with a wireles s module authorized for use in the computer by the go vernmental agency that re gulates wirele ss devices in your country or region. If you replace the modu le and then receive a wa rning message, remove the module to restore c omputer functionali ty, and then contact technical support through Help and Support. 1. Disconnect the WLAN antenna cables from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module âMainâ terminal. The white WLAN antenna cable is connected to t he WLAN module âAuxâ terminal. 44 Chapter 4 Removal and replacement p rocedures ENWW
2. Remove the two Phillip s PM2.0Ã4.0 scr ews that secure the WLA N module to the syst em board. (The edge of the module opposite the slot ri ses away from the comput er.) ENWW Component replacement proc edures 45
3. Pull the WLAN module away from th e slot at an angle and remove it. Reverse this procedure to install a WLAN module. 46 Chapter 4 Removal and replacement p rocedures ENWW
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 592965-001 Before removing the RTC battery, follow these step s: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the memory cover (see Memory module on page 40 ). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Release the RTC battery (2) from the system board. (The RTC battery is attached to the system board by do uble-sid ed tape.) Reverse this procedure to install the RTC battery. ENWW Component replacement proc edures 47
Top cover Description Spare part number Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) 592964-001 Before removing the top cover, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the hard drive (see Hard drive on page 37 ). 6. Remove the memory cover (see Memory module on page 40 ). Remove the top cover: 1. Remove the two front rubber feet (1) . The computer feet are available in the Rubber Kit, s pare part number 592966-0 01. 2. Remove the 17 Phill ips PM2.5Ã6. 0 screws (2) that secure the top cover to the computer. 48 Chapter 4 Removal and replacement p rocedures ENWW
3. Remove the two Phillip s PM2.0Ã4.0 scr ews in th e battery bay that secure the top cover to the computer. 4. Turn the computer ri ght-side up, with the front toward you. 5. Lift the front edge of the top cover (1) until it rests a t an angle. 6. Release the zero inse rtion force (ZIF) connector to whic h the TouchPad cable is connected and disconnect the TouchPad cable (2) from the system board. 7. Release the ZIF connecto r to whic h the keyboard cable is connected and disconnect the keyboard cable (3) from the system board. 8. Remove the top cover. Reverse this procedure to install the top cover. ENWW Component replacement proc edures 49
Keyboard NOTE: The keyboard spare part kit includ es a cable and 2 retention clips. Country or region Spare part number Country or region Spare part number Belgium 584161-A41 Portugal 584161-131 Brazil 584161-201 Russia 584161-251 Canada 584161-121 Saudi Arabia 584161-171 Denmark, Finland, and Norway 584161-DH1 South Korea 584161-AD1 France 584161-051 Spain 584161-07 1 Germany 584161-041 Switzerland 584161-111 Greece 5841 61-DJ1 Taiwan 584161-AB1 Israel 584161-BB1 Thailand 584161-281 Italy 584161-061 Turkey 584161-141 Latin America 584161-161 The United Kingdom 584161-031 The Netherlands 584161-B31 The United States 584161-001 Before removing the keybo ard, follow these ste ps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the hard drive (see Hard drive on page 37 ). 6. Remove the top cover (see Top cover on page 48 ). Remove the keyboard: 1. Turn the to p cover upsi de down , with the front toward you. 2. Release the two tabs (1) built into the keyboard shielding. 50 Chapter 4 Removal and replacement p rocedures ENWW
3. Remove the two retention clips (2) by sliding them toward the back of the top cover. 4. Turn the to p cover righ t-side up, with the front toward you. 5. Lift the rear edge of the keyboard (1) until it rests at an angle. 6. Slide the keyboard back (2) until the four tabs on the bottom edge of the keyboard are clear of the openings in the top cove r. 7. Release the ke yboard cable (3) from the opening in the top cover . 8. Remove the ke yboard. Reverse this procedure to install the keyboard. ENWW Component replacement proc edures 51
Pen holder and eject assembly Description Spare part number Pen holder and eject assembl y 592972-00 1 Before removing the pen holder and eject assembly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the followi ng components : a. Hard drive (see Hard drive on page 37 ). b. Memory cover (see Memory module on page 40 ). c. Top cover (see Top cover on page 48 ). Remove the pen holder and eject assembly: 1. Remove the three Phillips PM2.0Ã4.0 screws (1) that sec ure the pen holder and eject assembly to the base enclosur e. 2. Remove the pen holder (2) and eject assembly (3) from the base enclosure. Reverse this procedure to install the pen holder and eject assembly. 52 Chapter 4 Removal and replacement p rocedures ENWW
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Blue tooth module cable. The Bluetooth module cable is available using sp are part number 6134 51-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module , follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the f ollowing compo nents: a. Hard drive (see Hard drive on page 37 ). b. Memory cover (see Memory module on page 40 ). c. Top cover (see Top cover on page 48 ). Remove the Bluetooth module: 1. Disconnect the Bluetooth mod ule cable (1) from the system board. 2. Release the Bluetooth mo dule (2) from the slot built into the bas e enclosure. Reverse this procedure to in stall the Bluetooth module. ENWW Component replacement proc edures 53
Power switch board Description Spare part number Power switch board (includes cable) 611498-001 Before removing the powe r switch board, follow thes e steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the followi ng components : a. Hard drive (see Hard drive on page 37 ). b. Memory cover (see Memory module on page 40 ). c. Top cover (see Top cover on page 48 ). Remove the p ower switch bo ard: 1. Release the ZIF conne ctor to which the po wer switch boar d cable is conne cted, and then disconnect the powe r switch boar d cable (1) from the system board. 2. Remove the power switch board (2 ) from the slot bui lt into the base enclosure. Reverse this procedure to install the power switch board. 54 Chapter 4 Removal and replacement p rocedures ENWW
Display assembly Description Spare part number 12.1-inch, WXGA, BrightView, LED touch-screen di splay assem bly (incl ude s Web camera and cable, microphones and cables, fingerprint reader and ca ble, WLAN antenna cabl es, and WWAN antenna cables) 611492-001 Before removing the display asse mbly, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Disconnect the WLAN antenna cables from the WLAN module (see WLAN module on page 43 ). 6. Remove the hard drive (see Hard drive on page 37 ). 7. Remove the top cover (see Top cover on page 48 ). Remove the display assembly: 1. Close the computer and turn it upside down, with the rear panel toward you. 2. Remove the two Phillip s PM2.0Ã4.0 scr ews that secure the display hinge cover to the computer. 3. Turn the computer d isplay-side up, with the rear pa nel toward you. 4. Open the computer display to the upright posi tion and rotate the display (1) 90-degrees clockwise. ENWW Component replacement proc edures 55
5. Remove the display hinge cover (2) . NOTE: The display hinge cover is included in the Pl astics Kit, spare p art number 592971-001. 6. Position the computer wi th the front toward you. 7. Release the tape (1) that secures the WLAN antenna cables to the sys tem board. 8. Release the gr ounding tape (2) that grounds the WLAN antenna cables to the base enclos ure. 9. Release the WLAN an tenna cables (3) from the opening in the system b oard. 10. Release the gr ounding tape (1) that grounds th e webcamera cable to the bas e enclosure. 56 Chapter 4 Removal and replacement p rocedures ENWW
11. Disconnect the webcam era cable (2) from the syst em board. 12. Release the gr ounding tape (1) that grounds the di splay panel cable to the base enclosure. 13. Disconnect the display panel cable (2) from the system boar d. 14. Release the tape (1) that secures the wireless module antenna cables to the syste m board. 15. Release the gr ounding tape (2) that grounds the wirele ss module antenna cables to the base enclosure. ENWW Component replacement proc edures 57
16. Release the wirel ess mo dule antenna cables (3) from the opening i n the system board . CAUTION: Support the display assembly when removing the following screws. Failure to support the displa y assembly can r esult in damage to the display asse mbly and other com puter componen ts. 17. Remove the four Philli ps PM2.5Ã 6.0 screws (1) that secure the display assembly to the computer. 18. Lift the display assembly (2) straight up and remove it. Reverse this procedure to install the display assembly. 58 Chapter 4 Removal and replacement p rocedures ENWW
System board NOTE: The system boa rd spare part kit includ es replacement thermal material. Description Spare part number Equipped with discrete graphics subsystem and In tel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611491-001 Equipped with discrete graphics subs ystem and Intel Core i3-330UM 1.20-GHz process or (800-MHz FSB, 3-MB L2 cache, 18-W) 611489-001 Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GH z processor (800-MHz FSB, 2-MB L2 cache, 18-W) 611487-001 Equipped with UMA graphics subs ystem and Intel Core i5-430UM 1.20-GHz turbo processor (800- MHz FSB, 3-MB L2 cache, 18-W) 611490-001 Equipped with UMA graphics subs ystem and Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) 611488-001 Equipped with UMA graphics subs ystem and Inte l Pentium U5400 1.20-GHz proces sor (800-MHz FSB, 2-MB L2 cache, 18-W) 611486-001 Before removing the system board, follow th ese steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the hard drive (see Hard drive on page 37 ). 6. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 43 ). 7. Remove the follo wing components : a. Hard drive (see Hard drive on page 37 ). b. Top cover (see Top cover on page 48 ) c. Display assembly (see Display assembly on page 55 ) When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: â Memory module (see Memory module on page 40 ) â WLAN module (see WLAN module on page 43 ) â RTC batte ry (see RTC battery on page 47 ) â Power connector and cab le (see Power connector and cable on page 62 ) ENWW Component replacement proc edures 59
â Fan (see Fan on page 63 ) â Heat sink (see Heat sink on page 64 ) Remove the system board: 1. Disconnect the Bluetooth mod ule cable (1) from the system board. 2. Release the ZIF conne ctor to which the powe r switch board c able is connecte d, and disconnect the power switch board cable (2 ) from the system bo ard. 3. Remove the four Philli ps PM2.5Ã 4.0 screws (1) that secure t he system board to the base enclosure. 4. Remove the two Phillip s PM2.5Ã4.0 s crews (2) that secure the power connector to the base enclosure. 5. Release the po wer connector (3) from the base enclosure. 6. Use the hard drive connector (1) to lift the right side of the system board (2) until it rests a t an angle. 60 Chapter 4 Removal and replacement p rocedures ENWW
7. Remove the system board (3) by sliding it up and to the right . NOTE: After removing the system board, it may be necessary to replace th e RJ-45 connecto r cover. The RJ-45 connector cover is in cluded in the Plastics Kit, spare part number 592971-001. Reverse this procedure to install the sy stem board. ENWW Component replacement proc edures 61
Power connector and cable Description Spare part number Power connector and cable 592967-001 Before removing the powe r connector and cable, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the followi ng components : a. Hard drive (see Hard drive on page 37 ) b. Top cover (see Top cover on page 48 ) c. Keyboard (see Keyboard on page 50 ) d. Display assembly (see Display assembly on page 55 ) e. System board (see System bo ard on page 59 ) Remove the powe r connector an d cable: 1. Turn the system board up side do wn, with the rear toward you. 2. Disconnect the powe r connector and cable f rom the system board. 62 Chapter 4 Removal and replacement p rocedures ENWW
Reverse this procedure to install the power connector and cable. Fan Description Spare part number Fan 592970-001 NOTE: To properly ventilate the computer, allow at leas t a 7.6-cm (3-inch) clearance on the right si de and rear panel of the computer. The computer uses an electric fa n for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature condition s ex ist. These conditi ons are affected by high external temperat ures, system power c o nsumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left si de of the computer. Before removing the fan, follow these step s: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the f ollowing compo nents: a. Hard drive (see Hard drive on page 37 ) b. Top cover (see Top cover on page 48 ) c. Keyboard (see Keyboard on page 50 ) d. Display assembly (see Display assembly on page 55 ) e. System board (see System bo ard on page 59 ) Remove the fan: 1. Turn the system board up side do wn, with the rear toward you. 2. Disconnect the fan cable (1) from the system board. 3. Remove the two Phillip s PM2.5Ã6.0 s crews (2) that secure the fan to the syst em board. ENWW Component replacement proc edures 63
4. Remove the fan (3) . Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes re placement thermal material. Description Spare part number For use only on computer models equipped with discrete graphics subs ystem 611499-001 For use only on computer models equipped with UM A graphics subsystem 611500-001 Before removing the heat sink, follow these steps: 1. Shut down the co mputer. If you are uns ure whether the co mputer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 35 ). 5. Remove the f ollowing compo nents: a. Hard drive (see Hard drive on page 37 ) b. Top cover (see Top cover on page 48 ) c. Keyboard (see Keyboard on page 50 ) 64 Chapter 4 Removal and replacement p rocedures ENWW
d. Display assembly (see Display assembly on page 55 ) e. System board (see System bo ard on page 59 ) Remove the heat sink: 1. Turn the system board up side do wn, with the rear toward you. NOTE: Steps 2 and 3 apply only to c omputer mo dels equipped with a discrete graphics subsystem. See steps 4 and 5 for heat sin k remo val instructions for computer models equipped with a UMA graphics subsystem. 2. Following the 1, 2, 3, 4, 5, 6 sequence stamped in to each section of th e heat sink, loosen the si x Phillips PM2.5Ã10.0 captive screws (1) that secure the heat sink to the system board. 3. Remove the heat sink (2) . NOTE: Steps 4 and 5 apply only to compu ter models equipped with a UMA grap hics subsystem. See steps 2 and 3 for heat sin k remo val instructions for computer models equipped with a discrete graphics sub system. 4. Following the 1, 2, 3, 4 sequence stamped into each section of th e heat sink, loosen the fo ur Phillips PM2.5Ã10.0 captive screws (1) that secure the heat sink to the system board. ENWW Component replacement proc edures 65
5. Remove the heat sink (2) . NOTE: Due to the adhesive quality of the thermal material located between the heat sink and syste m board components, it may be necessar y to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleane d from the surfaces of the heat sink and the system board e ach time the heat sink is removed. Th ermal pads are used on the vide o processor (1 ) and the heat sink section (2) that services it, and the PCH chip (3) and the heat sink section (4) that services it. Thermal paste i s used on the processor (5) and the heat sink section (6) that services it. Replacement thermal material is included with all system board and heat sink spare part kits. 66 Chapter 4 Removal and replacement p rocedures ENWW
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and syste m board components, it may be necessar y to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleane d from the surfaces of the heat sink and the system board each time th e heat sink is re moved. Thermal pads are used on the PC H chip (1) and the heat sink section (2) tha t services it. Thermal paste is us ed on the processor (3 ) and the heat sink section (4) that services it. Replacement thermal material is included with all system board and heat sink spare part kits. Reverse this procedure to install the heat sink. ENWW Component replacement proc edures 67
5 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a R OM-based information and custom ization utility that can be used even when your Windows operating syst em is not working. The utility reports information about th e computer and provides se ttings for startu p, securi ty, and other preferences. To start Setup Utility: â² Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . 2. When the Startup Menu is displayed, press f1 0 . 68 Chapter 5 Setup Utility (BIOS) ENWW
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Ut ility is already r unning, begin at step 2 . 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . When the Startup Menu is displayed, press f10 . 2. Use the arrow keys to select System Co nfiguration > Language , and then press enter . 3. Use the arrow keys to select a langua ge, and then pr ess enter . 4. When a confirmation prompt with your language selected is displayed, press enter . 5. To save your change and exit Setup Ut ility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . Your change goes into effect immediately. Navigating and select ing in Setup Utility Because Setup Utility is not Windows based, it does not support the To uchPad . Navigation and selection are by keystroke. â To choose a menu or a menu item, use the arrow keys. â To choose an ite m in a list or to toggle a f ield, for example an Ena ble/Disable field, use either t he arrow keys or f5 or f6 . â To select an item, pr ess enter . â To close a text box or return to the menu display, pr ess esc . â To display additional navigation an d selection information while Se tup Utility is open, press f1 . ENWW Using Setup Utility 69
Display system information The following procedure explains how to display sy stem information in Setu p Utility. If Setup Utility is not open, begin at step 1. If Setu p Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . When the Startup Menu is displayed, press f10 . 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing an y settings, use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . Restoring default setti ngs in Setup Utility The following procedure explains how to restore the Setup U tility defaul t settings. If Setu p Utility is not already running, begin at step 1. If Setup Ut ility is already r unning, begin at step 2 . 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . â or â Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press esc . When the Startup Menu is displayed, press f10 . 2. Use the arrow keys to select Exit > Load Setup Defaults , and then press enter . 3. When the Setup Confirma tion is disp layed, press enter . 4. To save your change and exit Setup Ut ility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter . The Setup Util ity default sett ings go into effect when the c omputer restarts . NOTE: Your password, security, and la nguage settings are not changed when you restore the fa ctory default set tings. 70 Chapter 5 Setup Utility (BIOS) ENWW
Exiting Setup Utility You can exit Set up Utility with or without saving changes. â To exit Setup Utility and save your changes from the current se ssion: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then pr ess ente r . â To exit Setu p Utility without saving your changes from t he current sessi on: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes , and then pres s enter . After either choice, the comp uter restarts in Window s. Setup Utility menus The menu tabl es in this s ection provid e an overview of Setup Uti lity options. NOTE: Some of the Setup U tility menu ite ms listed in th is section may no t be supported by your computer. Main menu Select To do this System information â View and change the system time and date. â View identification info rmation about the computer. â View specification informat ion, such as processor information, memory size, and system BIOS. Security menu Select To do this Administrator password Enter, change, or delete an administrator password. Power-On Password Enter, change, or delete a power-on password. ENWW Setup Utility menu s 71
System Configuration menu Select To do this Language Change the Setup Utility language. Virtualization Technology (se lect models only) Enable/dis able the processor Virtualization Technology. LAN Power Saving Enable/disable the LAN power saving. Reduces the power consumption of the LAN controller. Fan Always On Enabled/disable Fa n Always On. When enabled, the computer fan will always be on. Action Keys Mode Enable/d isable the Action Keys. Boot Options Set the following boot options: â POST Hot Key Delay (s ec.) â Set the delay for the user to press ho tkeys in i ntervals o f 5 sec onds ea ch (0, 5 , 10, 15, 20). â Floppy Boot â Enable/disable boot from diskette. â Internal Network Adapter Boot â Enable/disable boot from external Network Adapter. â Boot Order â Set the boot order for: ⦠Notebook Hard Drive ⦠USB Diskette on Key/US B Hard Disk ⦠USB CD/DVD ROM Drive ⦠USB Floppy ⦠Network Adapter Diagnostics menu Select To do this Primary Hard Disk Self Test Run a comp rehensive self-test on the hard drive. Memory Test Run a diagnostic test on the system mem ory. 72 Chapter 5 Setup Utility (BIOS) ENWW
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are pa ckaged in compressed files calle d SoftPaqs. Some download packages contain a file named Re adme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the vers ion of the system BIOS currently installed. BIOS version information (also kno wn as ROM date and System BIOS ) can be displayed by pressing fn esc (if you are already in Windows) or by op ening Setup Utility. To use Setup Utility for displaying BIOS information: 1. Open Setup Utility by turning on or restarting the computer. While the âPress the ESC key for Startup Menuâ message is displayed in the lower-left corner of the screen , press f10 . 2. If Setup Utility does not open with the system info rmation displayed, use the arrow keys to select the Main menu. When the Main menu is selected, BIOS and other system i nformation is displayed. 3. To exit Setup Utility, us e the arrow keys to s elect Ex it > Exit Discarding Changes , and then press enter . Downloading a BIOS update CAUTION: To prevent damage to the comp uter or an un successful install ation, download and install a BIOS update o nly when the c omputer is connected to reliable external po wer using the AC adapter. Do not download or install a BIOS update while th e computer is running on battery power, docked in an optional docking device, or connected to an optional power source. Du ring the download and installation, follow these instructi ons: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, co nnect, or disc onnect any device, cable, or cord. ENWW Updating the BIOS 73
To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain . 2. Follow the instructions on the screen to ident ify your computer and access the BIOS update you want to download. 3. At the download area , follow these step s: a. Identify the BIOS up date that is lat er than the BIOS version currently installed on yo ur computer. Make a note of the da te, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the instruction s on the screen to downlo ad your selection to the h ard drive. Make a note of the path to the location on your hard drive where the BIOS upda te will be downloaded. You will need to access this path when you ar e ready to install the u pdate. NOTE: If you connect your computer to a networ k, consult the networ k administra tor befo re installing any software u pdates, especi ally system BIOS updat es. BIOS installati on procedures vary. Follow any instructions that are display ed on the screen after the download is complete. If no instructions are di splayed, follow these step s: 1. Open Windows Explorer by selectin g Start > Computer . 2. Double-click y our hard drive design ation. The hard drive designatio n is typically Local Dis k (C:). 3. Using the hard drive path you reco rded earlier, open the fo lder on your hard drive that contains the updat e. 4. Double-click the fi le that ha s an .exe extension (for e xample, filename.exe ). The BIOS installation begins. 5. Complete the installation by follow ing the instructions on the screen. NOTE: After a message on the screen repo rts a successful installation, you can dele te the downloaded file from your hard drive. 74 Chapter 5 Setup Utility (BIOS) ENWW
6 Specifications Computer specifications Metric U.S. Dimensions Width 30.40 cm 11.97 in Depth 22.30 cm 8.76 in Height (front to back) 2.63 to 3.96 mm 1.04 to 1.56 in Weight 2.15 kg 4.72 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90 Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12, 192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfac es. The computer operates well within this range of temperatures. ENWW Computer specifications 75
12.1-inch display specifications Metric U.S. Dimensions Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colo rs Up to 16.8 million Contrast ra tio 250:1 (typical) Bright ness 200 nits (typical) Pixel resolution Pitch 0.279 à 0.279 mm Format 1366 à 768 Configuration RGB vertical stripe Backlight LED Char acter d isplay 80 à 25 Total power consumption 4.0 W Viewing angle ±40° horizontal, 120 °/-40° vertical (typical) 76 Chapter 6 Specifications ENWW
Hard drive specifications 640-GB* 500- GB* 320-GB* 250 -GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9 .5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms 1.5 ms 1.5 ms 1 .5 ms Average 12.0 ms 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms 22.0 ms Logical blocks 1,250,291,258 976,785,075 625,142,448 488,397,168 Disc rotational speed 5400 rpm 720 0 rpm 7200 rpm 7 200 rpm Operating temperature 5 °C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capaci ty. Actual accessible capac ity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions appl y. Contact technical support for details. ENWW Hard drive specifications 77
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD- R-DL, BD-RE, BD-RE-DL, DV D- ROM, DVD R, DVD R-DL, DVD RW, DVD-R, DVD-R-DL, DV D- RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD R, DVD- R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.5 MB Data transfer rate 2X BD-RAM 9 MB/sec 8X DVD 2,400 KB/s ec 16X CD-R 2,400 KB/sec 16X CD-RW 2,400 KB/sec 78 Chapter 6 Specifications ENWW
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD (E)G, CD-MID I, CD- TEXT, CD ROM, CD-RO M XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Pho to-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD R, DVD RW, DVD-RAM CD-R and CD-RW DVD R, DVD RW, DVD-R, DVD-RW, DV D- RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.5 MB Data transfer rate 24X CD-ROM 3, 600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD R 10,800 KB/sec 4X DVD RW 5,400 KB/sec 8X DVD-R 10, 800 KB/sec 4X DVD-RW 5,400 KB/s ec 2.4X DVD R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA mode ENWW DVD±RW and CD-RW SuperMul ti Double-Layer Comb o Drive specifications 79
7 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommend s that you create recove ry discs imme diately after s oftware setup. As you add new sof tware and data fi les, you should conti nue to back up your system on a regu lar basis to ma intain a r easonably curr ent backup. Tools provided by the operating syste m and HP Recovery Manager software are des igned to help you with the follo wing tasks f or safegua rding your info rmation and restoring it in case of a system failu re: â Creating a set of recovery discs (Recovery Manage r software feature). Recovery discs are used to start up (boot) your com puter and resto re the operatin g system and softw are programs to factory settings in case of system failure or instability. â Backing up your informati on regularly to protect yo ur important system files. â Creating system restore po ints (ope rating syst em feature). System restore points allow you t o reverse undesira ble changes to your compute r by restoring the computer to an earlier state. â Recovering a program or driver (Recovery Manager software fe ature). This feature helps you reinstall a program or driver without per forming a full system recovery. â Performing a full system recovery (Reco very Mana g er software feature). With Recovery Manager, you can recover your full factory image i f you experience system fai lure or instabili ty. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or fr om recovery discs you create. NOTE: Computers with a solid-state drive (SSD) ma y not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to re cover your operating system and software. To check fo r the presence of a recovery partition, click Start , right-click Computer , click Manage , and then click Disk Management . If the partition is present, an HP Recovery drive is l isted in the window. 80 Chapter 7 Backup and recovery ENWW
Creating recovery discs HP recommends that you create recovery di scs to be su re that you can restore y our system to its origi nal factory state if you experience s erious system failur e or instability. Cr eate these discs afte r setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The softwa re allows the creation of only one set of re covery discs. NOTE: If your computer does not include an integr ated optical drive, you can use an optional external optical drive (purchased separately) to cr eate recovery discs, or you can purchase reco very discs for your comput er from the HP Web site. Note the following guid elines before creating re covery discs: â You will need high-quality DVD-R, DVD R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. NOTE: Read-write disc s, such as CD-RW, DVD±RW, do uble-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not co mpat ible with the Recove ry Manager software. â The computer must b e connected to AC power during this process. â Only one set of recovery disc s can be created pe r computer. â Number each disc before ins erting it into the optical drive. â If necessary, you ca n exit the program before you have finis hed creating the reco very discs. The next time you open Recovery Ma nager, you will be prompted to continue the disc creation process. To create a set of recovery di scs: 1. Select Start > All Programs > Recover y Manager > Recovery Di sc Creation . 2. Follow the on-screen instructions. ENWW Creating recovery discs 81
Backing up your information As you add new software and da ta files, you should back up y our system on a regular basis to maintain a reasonably current backup. Back up your system at the f ollowing times: â At regularly scheduled times NOTE: Set reminders to ba ck up your information periodically. â Before the computer is repaired or restor ed â Before you add or modify hardware or software Note the following when backing up: â Create system restore points using the Windows System Restore feature, and periodically copy them to di sc. â Store personal files in the Docume nts libr ary and bac k up this folder periodically. â Back up templates stored i n their associated programs. â Save customized settings in a w indow, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-sa v er if you have to reset your preferences. To copy the screen and paste it i nto a word-processi ng document, follow thes e steps: 1. Display the screen. 2. Copy the screen: To copy only the ac tive wind ow, press alt prt sc . To copy the entire screen, press prt sc . 3. Open a word-proce ssing document, an d then select Edit > Paste . 4. Save the document. â You can back up your information to an optional external hard drive, a netwo rk drive, or discs. â When backing up to discs, use any of the fo llowing types of discs (pur chased separately): CD-R, CD-RW, DVD R, DVD-R, or DVD±RW. Th e discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs store more information than CDs, so us ing them for backup reduces the number of recovery discs required. â When backing u p to discs, number each dis c before inserting i t into the optical drive of the computer. 82 Chapter 7 Backup and recovery ENWW
Using Windows Back up and Restore To create a backup using Windows Bac k up and Restore, f ollow these steps: NOTE: Be sure that the c omputer is co nnected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, de pending on file size and the s peed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructi ons to set up and create a backup. NOTE: Windows includes the User Accoun t Control feat ure to improve the security of your compu ter. You may be pro mpted for your perm ission or p assw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for mo re information. Using system restore points When you back up your system, you are c reating a s ystem restore point. A syste m restore point all ows you to save and name a snapshot of your hard driv e at a specific poi nt in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files s aved or e -mails created since the last rest ore point. You also can create additional restore points to provi de increased protec tion for your system f iles and settings. When to create restore points â Before you add or extensively mo dify software or hardware â Periodically, when ever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Under Protection Settings , select the disk for which you want to create a restore point. 5. Click Create . 6. Follow the on-screen instructions. ENWW Backing up your information 83
Restore to a previous date and time To revert to a restore point (creat ed at a previous date and time), when the computer was fu nctioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have prev iously backed up. HP recommends that you use HP Recovery Manager to create a se t of recovery discs (entire drive bac kup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the sy stem if you exp erience system failure or instability. Rec overy Manager work s from recove ry discs or from a dedicated re covery parti tion (select models only) on the hard drive. Ho wever, if yo ur computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been i ncluded with your computer. Use thes e discs to recover your operating system and software. NOTE: Windows has its own built-in repair featu res, such as Sy stem Restore. If you have not alrea dy tried these features, try them before using Reco very Manager. NOTE: Recovery Manager recovers o nly software that was preinsta lled at the facto ry. Software not provided with this computer must be downloaded fr om the manufacturer's Web site or reinstalled fro m the disc provided by the manufacturer. Recovering from the recovery discs To restore the system from the recove ry discs: 1. Back up all pe rsonal files . 2. Insert the first recovery disc in to an optional external optical drive and restart the computer. 3. Follow the on-screen instructions. 84 Chapter 7 Backup and recovery ENWW
Recovering from the dedicated re covery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the comp uter does not have a recovery partition, you will not be able to recover us ing this procedure. Recovery discs have been included for computers that do not have a partitio n. Use these discs to re cover your operatin g system and software. On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start butto n or f11 . This restor es the computer to its facto ry condition. To restore the syst em from the partition, follow thes e steps: 1. Access Recovery Manager in either of the following ways: â Select Start > All Progr ams > Recovery Manager > Recovery Manager . â or â â Turn on or restart the compu ter, and then press esc while the âPress the ESC key for Startup Menuâ message is displayed at the botto m of the screen. Then, pres s f11 while the âPress <F11> for recoveryâ me ssage is displa yed on the screen. 2. Click System Recovery in the Recovery Manager wind ow. 3. Follow the on-screen instructions. ENWW Performing a recovery 85
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3G r o u n d Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3G r o u n d 86 Chapter 8 Connector pin assignme nts ENWW
External mo nitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4N o t c o n n e c t e d 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal syn c 14 Vertical sync 15 DDC 2B clock ENWW Extern al monito r 87
HDMI Pin Signal Pin Signal 1 TMDS data 2 11 TM DS clock shield 2 TMDS data 2 s hield 12 TMDS clock- 3 TMDS data 2- 13 CEC 4 TMDS data 1 14 No co nnect 5 TMDS data 1 s hield 15 DDC clock 6 TMDS data 1- 16 DDC data 7 TMDS data 0 17 Ground 8 TMDS data 0 s hield 18 5V power 9 TMDS data 0- 19 Hot plug detect 10 TMDS clock 88 Chapter 8 Connector pin assignme nts ENWW
RJ-45 (network) Pin Signal 1T r a n s m i t 2T r a n s m i t - 3 Receive 4U n u s e d 5U n u s e d 6 Receive - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1 5 VDC 2D a t a 3 Data 4G r o u n d ENWW RJ-45 (network) 89
9 Power cord set requirements The wide-range input fe ature of the computer permit s it to oper ate from any line vol tage from 100 t o 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet th e requirements of the country or region where the computer is use d. Requirements for all countries The following requireme nts are applic able to all countries and regions: â The length of the power co rd set must be at least 1.5 m (5 .0 ft) and no more than 2.0 m (6.5 ft). â All power cord se ts must be approve d by an accep table accred ited agency resp onsible fo r evaluation in the country or region whe re the power cord set will be used. â The power cord sets must have a minimum curren t c apacity of 10 a mps and a nomi nal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. â The appliance coupler must meet the mechanic al configuration of an EN 60 320/IEC 32 0 Standard Sheet C13 connector for mating with th e appliance i nlet on the back of the computer. 90 Chapter 9 Power cord set requirements ENWW
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conducto r size. Power cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No . 18 AWG, 3-conductor. The wall plug mus t be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible co rd, and wall plug must bear a âTâ mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall p lug must be a two-pole grounding type with a Japanese In dustrial Standard C83 03 (7 A, 125 V) configuration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. P o wer cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conducto r size. Powe r cord set fittings (appliance coupler and wall plug) must bear the cert ification mark of the agency responsible for evaluation in the country or region where it will be used. ENWW Requirements for specific countries and re gions 91
10 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! The backlight contains mercury. Caut ion must be exercised when removing and handling the backlight to avoid damaging this component and ca using exposu re to the mercury. CAUTION: The procedures in this chap ter can resu lt in damage to display components. The only components intended for recyclin g purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these co mponents, handle them carefully. NOTE: Materials Disposal. This HP product contains me rcury in the backlight in th e display assembly that might require special handling at end-of- life. Disposal of mercury ma y be regulated because of environmental considerations. For di sposal or recycling information, contact your local author ities, or see the Electronic Industries Alliance (EI A) Web site at http://www.eiai.org . This section provides di sassembly instructions fo r the display assembly. Th e display assembly must be disassembled t o gain access to the ba cklight (1) and the liquid crystal display (LC D) panel (2) . NOTE: The proced ures provided in this chapter are general d isassembly instructi ons. Specific de tails, such as screw sizes, quantities, and locati ons, and component shapes an d sizes, can vary from one computer model to another. 92 Chapter 10 Recycling ENWW
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel 3. ENWW Display 93
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure the display panel assembly to the displ ay enclosure. 6. Remove the disp lay panel assem bly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di splay panel frame to the display panel. 9. Use a sharp- edged tool to cu t the tape (1) that secures the si des of the display panel to the display panel frame . 94 Chapter 10 Recycling ENWW
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. ENWW Display 95
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside d own. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this componen t and c ausing expo su re to the mercury. 96 Chapter 10 Recycling ENWW
18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD pane l (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. ENWW Display 97
Index A AC adapter, spare part numbers 22, 26 action keys 5 administrator password 71 antenna, location 4 applications key, Windows 5 audio, product desc ription 2 audio-in jack connector pino ut 86 location 9 audio-out jack connector pino ut 86 location 9 B base enclosure, spare part number 17, 26 battery removal 35 spare part number 19, 25, 35 battery bay 12 battery light 11 battery rele ase latch 1 2 Blu-ray ROM DVD ±RW SuperMulti Double-Layer Drive precautio ns 28 spare part number 21, 25 specifications 78 Bluetooth modu le removal 53 spare part number 17, 23, 53 bottom components 12 buttons rotate 10 wireless 11 C Cable Kit, spare part number 17, 26 cables, service c onsiderations 28 caps lock light 6 chipset, product description 1 components bottom 12 front 8 keys 5 left-s ide 9 lights 6 rear 8 right-side 10 TouchPad 7 computer feet locations 34 spare part number 17, 34 computer specifications 75 connector pinout audio-in j ack 86 audio-out jack 86 external moni tor port 8 7 HDMI port 88 headphone 86 microphone 86 monitor port 87 network jack 89 RJ-45 jack 89 Universal Serial Bus (USB) port 89 connectors, service considerations 28 convertible hinge 5 D Diagnostics menu 72 Digital Media Slot 11 diskette d rive precaution s 28 product description 2 display assembly removal 55 spare part number 16, 26, 55 spare part numbers 55 specifications 76 display bezel, spare part number 16, 25 display components 4 display enclosure, spare part number 16, 25 display hinge 5 display hinge cover illustrated 20 removal 55, 56 display panel, product description 1 Display Screw Kit, spare part number 16, 25 docking support, product description 3 drive light 9 drives, preventing damage 28 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precaution s 28 spare part number 21, 25 specifications 79 E electrostatic discharge 29 esc key 5 Ethernet, product description 2 external media card s, product description 2 external monitor port connector pinout 87 location 8 98 Index ENWW
F fan removal 63 spare part number 17, 25, 63 feet locations 34 spare part number 17, 34 fingerprint reader 10 fingerprint reader board, spare part number 16, 25 fn key 5 front components 8 G graphics, pr oduct descripti on 1 grounding equipment and methods 31 H hard drive precautio ns 28 product desc ription 1 removal 37 spare part numbers 18, 21, 25, 26, 37 specifications 77 hard drive ba y 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit, spare part number 19, 21, 25, 37 hard drive self test 72 HDMI port connector pino ut 88 location 9 headphone jack connector pino ut 86 location 9 headset, spare part number 22, 23 heat sink removal 64 spare part numbers 17, 26, 64 J jacks audio-in 9 audio-ou t 9 headphone 9 microphone 9 network 8 RJ-45 8 K key components 5 keyboard product description 3 removal 50 spare part numbers 16, 24, 25, 50 keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 L left-side components 9 Light components 6 lights battery 11 caps lock 6 drive 9 mute 6 power 10 TouchPad off indi cator 6 webcam 4 wireless 6, 10 M Main menu 71 mass storage devices, spare part numbers 21 memory module product description 1 removal 40 spare part numbers 18, 26, 40 memory module compartment 12 memory module compartment cover illustrated 20 removal 41 memory test 72 microphone 4 microphone jack connector pinout 86 location 9 model name 1 monitor port connector pinout 87 location 8 mute light 6 N network ja ck connector pinout 89 location 8 O operating system, product description 3 optical drive precaution s 28 product description 2 spare part numbers 21, 25 P packing guidelines 30 passwords 71 pen removal 36 spare part number 17, 25, 36 pen eject assembly removal 52 spare part number 17, 25, 52 pen holder location 9 removal 52 spare part number 17, 25, 52 pen tether hole 9 plastic parts 27 Plastics Kit contents 20 spare part number 17, 20, 25 pointing devices, product description 3 ports external monitor 8 HDMI 9 monitor 8 product description 2 USB 9, 11 power connector 11 power connector and cable removal 62 spare part number 17, 25, 62 power cord set requirem ents 90 spare part numbers 22, 23 ENWW Index 99
power light 10 power requirements, product description 3 power switch 10 power switch board removal 54 spare part number 17, 26, 54 power-on password 71 processor, product description 1 product description audio 2 chipset 1 diskette driv e 2 display panel 1 docking s upport 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devic es 3 ports 2 power require ments 3 processors 1 product name 1 security 3 serviceability 3 webcam 2 wireless 2 product name 1 protective sleeve, spare part number 22, 25 R rear components 8 removal/replacement preliminaries 27 procedures 32 reset boar d, spare part number 16, 26 right-side components 10 RJ-45 jack connector pino ut 89 location 8 rotate button 10 RTC battery removal 47 spare part number 17, 25, 47 Rubber Kit, spare part number 17, 25, 34 S Screw Kit, spare part number 22, 25 security cable slot 8 Security menu 71 security, product description 3 service considerati ons 27 service tag 13, 32 serviceability, product description 3 Setup Utility Diagnostics menu 72 Main menu 71 overview 68 Security menu 71 starting 68 System Configuration menu 72 speakers 4 speakers, spare part number 16, 25 specifications Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 78 computer 75 display assembly 76 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 79 hard drive 77 static-shielding materials 31 system board removal 59 spare part numbers 17, 26, 59 System Configuration menu 72 system information 71 T thermal material, replacement 66, 67 tools required 27 top cover removal 48 spare part number 17, 25, 48 TouchPad co mponents 7 TouchPad le ft button 7 TouchPad o ff indic ator 7 TouchPad off i ndicator lig ht 6 TouchPad ri ght button 7 TouchPad zone 7 transporting guidelines 30 U Universal Serial Bus (USB) port connector pinout 89 location 9, 11 V vents 8, 9, 12 W web camera/microphone module, spare part number 16, 25 webcam location 4 product description 2 webcam light 4 Windows appl ications ke y 5 Windows logo key 5 wireless antenna, location 4 wireless button 11 wireless light 6, 10 wireless, pr oduct descri ption 2 WLAN module removal 43 spare part numbers 18, 23, 24, 25, 26 , 43 workstation guidelines 30 100 Index ENWW