Nokia 6600 Service Manual

nokia C ONNECTING P EOPLE PAGE 1 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 nokia 6600 NHL-10 Transceiver Features • Integrated digital came ra with zoom • Video recorder with audio supp ort • Streaming video and audio • Wireless connectivity with Blueto oth and infrared • 6 MB internal memory • Memory card slot for additional user memory and applications. • Supports Java™ MIDP 2.0 applications • Data synchronization with PC via PC Suite • Tri-band operation in GSM E900/1800/1900 networks Transceiver with BL-5C 850mAh Li-ion battery pack Talk time Standby Note Up to 2-4 hours 150-240 hours Depends on network parameters SERVICE MANUAL Service Level 1&2 Copyright © Nokia Cor poration. This material, including do cumentation and any related c omputer programs, is pr otected by copyright contr olled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, stor ing, ada pting or translating, any or all of this material re quires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which ma y not be disclose d to others with out the prior written consent of Nokia Mobile Phones. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 2 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 TABLE OF CONTENT Page 1. INTRODUCTION ...................................................................................................................................... 3 2. GENERAL REPAIR INFORMATION ................................................................................................... 4 3. PATHFINDER FOR WORKSHOP STAFF ............................................................................................ 5 4. EXPLODED VIEW AND COMPONENT DISPOSAL .......................................................................... 6 5. SPARE PARTS LIST ............................................................................................................... .................. 7 6. SERVICE TOOLS.................................................................................................................. .................. 10 7. SW-UPDATE ...................................................................................................................... ...................... 12 8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) ............ 13 9. LEGEND FOR QUICK TR OUBLE SHOOTER .................................................................................. 18 10. QUICK TROUBLE SHOOTER PART1 ........................................................................................... 19 11. QUICK TROUBLE SHOOTER PART 2 .......................................................................................... 20 12. QUICK TROUBLE SHOOTER PART 3 .......................................................................................... 21 13. CAMERA GONOGO TEST............................................................................................................. ... 22 14. BLUETOOTH AND INFRARED GONOGO TEST ........................................................................ 23 15. GONOGO TEST (G SM ONLY) ......................................................................................................... 24 16. BATTERY TEST................................................................................................................... ............... 24 17. SERVICE NOTES .................................................................................................................. .............. 25 18. FORWARDING OF REPAIRS TO SERVI CE LEVEL 3 OR 4 SUPPLIERS ............................... 26 19. ESD PROTECTION REQUIREMENTS ........................................................................................... 27 CHANGE HISTORY Status Version No. Date Comments Draft 0.1 27.08.2003 Initial draft Approved 1.0 08.10.2003 approval Approved 2.0 30.10.2003 Content of Service Tools corrected Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 3 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 1. INTRODUCTION The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 6600. This Se rvice Manual is to be used onl y by authorized Nokia service partners, and the content of it is confidenti al . Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these reg ularly and comply with the given instruction s. While every endeavor has been made t o ensure the a ccuracy of t his document, som e errors may exist. If you find any errors or if you have further sugges tions, please notify Nokia u sing the address below: mailto:cc-ts-rc.documentation@nokia.com Please keep in mind also that this documentation is continuously being upda ted and mo dified, so watch always out for the newest version. Warnings and Cautions Please refer to the phone’s use r guide for instruction s relating to operation, care and maintenance including important safety inform ation. Note also the following: Warnings: 1. 2. 3. CARE MUST BE TAKEN ON INSTALLATI ON IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTE MS AND ANTI–S KID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITI ONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERAT ION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MAN UFACTURER TO DETE RMIN E THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE ST ATIONS), BLASTING A REAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUI PMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADE QUA TELY PROTECTED MEDICAL DE VICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICA L DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE. Cautions: 1. Servicing an d alignment must be und ertaken by qualified personnel only. 2. Ensure all work is carried out at an anti–static workstation and th at an anti–static wrist strap is worn. 3. Ensure solder, wire, or foreign matter does not enter the tel ephone as damage may resu lt. 4. Use only approved components as s pecified in the parts list. 5. Ensure all components, modules screws and insu lators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly. 6. All PC’s used with NMP Service Software for th is produce must be bios and operating system ”Year 2000 Compliant”. Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore eve ry Service Supplier has to ta ke care of all precautions, which are mentioned in the service level related “Ser vi ce Partner Requirements”, a vailable on Nokia Partner Web Site. Also see ESD P rotecti on Requirements in this Service Manual. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 4 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 2. GENERAL REPAIR INFORMATION IN THIS SECTION THE T ECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS: o To familiarize oneself with Nokia 6600 read the tutorials or user guide on www.nokia.com -->Support-- > Phones, by selecting the Phone Model. o Before starting the repair you must take care of ES D p recautions like being in your ESD Protected Area and connecting your wristband. o Use gloves to avoid corr osion and fingerprints. o Protect windows and displays with a film to avoid d ust and scratches. o When cleaning the pads you have to use a soft clot h/ESD brush and Isopropanol. It is not allowed to use a glass fiber pencil because it scratch es the surface and will lead later on to corrosion. o Mechanical parts (except shielding lids ), which didn’t repair the failure, can be reused, if they are not soldered. o When removing the shielding lids make sure to replace them with new ones, otherw ise the high- frequency leakage can have an influence on the device. o Use always original Nokia spare parts. o Check the soldering joints of the parts which are concerned regarding the indicated error (e.g. soldered connectors o r switches) and re solder them if necessary (Level 2 only). o Remove redundant soldering flux after repair. o Meet the torque requirements wh en assembling the unit (see also the document “torques for transceiver assembly” on Nokia Partner Web Site). o Always use your own equipment for testin g where you are sure that it works. E.g. if the custom er complains about charger function, plea se test the phone with your own charger to be su re if phone or charger causes the malfunction. o When doing the Faultlogger entries, al ways note the Item cod e, which caused the malfunction. Also, fill in the appropriate part code from th e assembly, if needed. o Please be aware that some malfunctions could be software related and solved by an update. These mention Service Bulletins have to be followed: General SB-027: Original Nokia Accessories SB-089: Don’t try to repair prototypes (indicated on Type Label). SB-107: Be sure that you have mini mum hardware requirements in place. SB-115: Handling of liquid damages. SB-121: Return the defective part, if one of your service tools causes malfunction. SB-124 Service Policy for pa ckaging servic ed products SB-131: Check these guidelines when refurbishing products. SB-148: Improvements to Faultlog Reporting To ol SB-156: Packing Material SB-161: New structure of General Bulletins SB-163: Service handling of PWBs and PCBs during repair process SB-164: New barcode for future products SB-165: NMP Global Symptom Codes SB-167: NMP Global Fault Codes (Level 1&2) Service Tools SB-011: NMP Standard Toolkit Spare Parts SB-004: New swap phone cartons Please check Nokia Partner Web Site and CareP oint for latest news and files on a regular basis. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 5 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 3. PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manu al , there are several instructions and in formation, which have to be followed. Main documentation database is Nokia Partner Websit e , which refers also to Nokia Care Point with the purpose of serving different multimedia content, l i k e v i d e o c l i p s o r interactive tutorials. Nokia Partner Web Site Nokia Care Point Nokia Partner Web Site for EME A region is the most import ant document database for all ser vice suppliers (level 1 -4). All service relevant information like e.g. Serv ice Manuals, Servic e Bulletins or general instruct ions are available. Content is restricted accor ding you access level . To be kept up-to-dat e also concerning newest software updat es, a daily check of “latest updates in suppor t library” is needed. Nokia Care Point i s repair support and traini ng channel f or Nokia service suppliers (mainly for ser vic e levels 1 and 2). By providing visual and easy to learn support and training material, such as illustrative repair videos, troubl eshooting with pictu res, product information and general repair informat ion, Nokia Care Poin t offers user-frien dly channel for s ervice partners t o learn technical issues. It is mandatory to watch for newest technical and organizational inform ation on a daily basis to be updated as required (see “ Latest Updates in support Library ”). Every new in formation has to be processed and implemented as soon as possible. When logged into PWS you can also fin d needed in formation to different hea d lines respectively tools like : Downloads Support Library Accessories Battery Tester Common Software Flashing Tools General --> Instructions GoNoGo Tester Service Tools Tester Support Wintesla Products (Service Manuals, Service Bulletins) To spare server bandwidth it is recommended to do wnload newest version of huge files like videos, Phoenix packages or Service Manua ls only once and distribute it internally for further use. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 6 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for t he ecologically friendly disposal of comp onents. Colorized component s show the different categories. Description: See corresponding ITEM/CIRCU IT REF of the SPL (Spare Parts List) Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 7 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 5. SPARE PARTS LIST ITEM/ CIRCUIT REF. QTY PART NO PART NAME I001 1 XXXXXXX A-COVER I002 1 XXXXXXX KEYMAT I003 4 6290109 SCREWS 1.8X9 T6 PLUS I004 1 9511102 LCD TOP SHIELD I005 1 4850343 LCD - 1 0201957 UI SUPPORT FRAME ASSY I006 1 9452804 JOYSTICK HAT I007 1 - JOYSTICK I008 1 - DOME SHEET I009 1 - UI SUPPORT FRAME I010 1 9517293 GROUNDING CLIP I011 1 9511104 BB SHIELDING GASKET I012 1 5140251 EARPIECE I013 1 9470283 SPEAKER FOAM TAPE I014 1 - ENGINE MODULE I015 1 4858009 VGA CAMERA - 1 0660296 ANTENNA ASSY I016 1 - ANTENNA I017 1 - IHF SPEAKER I018 1 9790812 POWER BUTTON I019 1 6800063 VIBRA MOTOR - 1 5460113 SYSTEM CO NNECTOR ASSY I020 1 - MICROPHONE I021 1 - SYSTEM CONNECTOR - 1 - B-COVER ASSY I022 1 - B-COVER I023 1 - CAMERA WINDOW I024 1 - CARD HOUSING I025 1 9452798 IR WINDOW I026 1 9460517 LOCKING LEVER I027 1 XXXXXXX CAMERA ORNAMENT I028 1 - LABEL - 1 XXXXXXX C-COVER ASSY I029 1 - C-COVER I030 1 - RELEASE BUTTON I031 1 9470618 BATTERY CUSHION Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 8 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 SOLDERING COMPONENTS ONLY FOR LEVEL 2 ITEM/ CIRCUIT REF. QTY PART NO PART NAME F380 5119019 SM FUSE F 1.5A 32V 0603 G190 4700801 BATTERY LI-ION 0.14MAH 3V RB414 S130 5209001 SM SW TACT SPST 12V 50MA SIDE KEY X600 9510434 SPRING CLIP M3E14601 NSJ-3 HD925 VARIANT PARTS ITEM/ CIRCUIT REF. QTY PART NO PART NAME I001 1 9459090 A-COVER (LIGHT GREY) I001 1 9459091 A-COVER (ROSE) I002 1 9791020 KEYMAT LATIN (LIGHT GREY) I002 1 9791037 KEYMAT LATIN (ROSE) I002 1 9791021 KEYMAT RUSSIAN (LIGHT GREY) I002 1 9791088 KEYMAT RUSSIAN (ROSE) I002 1 9791022 KEYMAT GREEK (LIGHT GREY) I002 1 9791089 KEYMAT GREEK (ROSE) I002 1 9791025 KEYMAT ARABIC (LIGHT GREY) I002 1 9791090 KEYMAT ARABIC (ROSE) I002 1 9791026 KEYMAT HEBREW (LIGHT GREY) I002 1 9791091 KEYMAT HEBREW (ROSE) I027 1 9459107 CAMERA ORNAMENT (LIGHT GREY) I027 1 9459108 CAMERA ORNAMENT (ROSE) - 1 9459260 C-COVER ASSY (LIGHT GREY) - 1 9459261 C-COVER ASSY (ROSE) Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 9 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 SWAP UNITS QTY PART NO PART NAME 0050486 NHL-10 N6600 SWAP UNIT EUROPE&AFRICA (LIGHT GREY) 0050487 NHL-10 N6600 SWAP UNIT EUROPE (ROSE) 0050488 NHL-10 N6600 SWAP UNIT FRANCE (LIGHT GREY) 0050489 NHL-10 N6600 SWAP UNIT FRANCE (ROSE) 0050491 NHL-10 N6600 SWAP UN IT SOUTH AFRICA (LIGHT GREY) 0050490 NHL-10 N6600 SWAP UNIT SOUTH AF RICA (ROSE) 0050493 NHL-10 N6600 SWAP UNIT POLAND ( LIGHT GREY) 0050492 NHL-10 N6600 SWAP UN IT POLAND (ROSE) 0050494 NHL-10 N6600 SWAP UNIT TURKEY (LIGHT GREY) 0050495 NHL-10 N6600 SWAP UNIT TURKEY (ROSE) 0050501 NHL-10 N6600 SWAP UNIT CZECH/SLOVAK. (LIGHT GREY) 0050502 NHL-10 N6600 SWAP UNIT CZECH/SLOVAKIA (ROSE) 0050497 NHL-10 N6600 SWAP UNIT RUSSIA (LIGHT GREY) 0050496 NHL-10 N6600 SWAP UNIT RUSSIA (ROSE) 0050499 NHL-10 N6600 SWAP UNIT UKRAINA (LIGHT GREY) 0050498 NHL-10 N6600 SWAP UNIT UKRAINA (ROSE) SERVICE TOOLS TYPE QTY PART NO PART NAME 0080541 FLS-4S SALES PACK E&A (INCLUSIVE 0680032) 068003 2 UNIV. POWERSUPPLY ACF-8 ACCESSORY 0273558 BL-5C BATTERY PACK LI-I O 850MAH ACCESSORY 0272169 AC TRAVEL CHARGER ACP-8E (EURO) ACCESSORY 0272172 AC TRAVEL CHARGER ACP-8X (UK) ACCESSORY 0271467 HDC-5 HEADSET 0770506 SF-2 POS FLASH ADAPTER 0730218 XCS-1 SERVICE CABLE 0770722 SS-12 DISASSAMBLY JIG LEVEL 2 ONLY 0770502 RJ-2 SOLDERING JIG 077052 7 SRT-9 CAMERA REMOVAL TOOL 077204 0 STANDARD TOOLKIT 077045 0 SF-2 TESTPINS (10 PCS) Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 10 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 6. SERVICE TOOLS ACF-8 Universal Power Supply is used to power FLS-4S. FLS-4S incl. Driver and User Guide is a dongle and flash device in corporated into one pa ckage, developed specifically for POS use. XCS-1 Service Cable is used to co nnect FLS-4S to SF-2. Internal Battery BL-5C Inserted under the back cover, this Li- ion 850 mAh battery provides power in a lightweight package. Travel Charger ACP-8E/ACP-8X Lightweight multi-voltage charger for charging your phone battery. Headset HS-5 An easy and convenient handsfree solution with remote control. SS-12 Disassembly Jig for Nokia 6600 SF-2 POS Flash Adapter is used in POS (Point of Sales) environment for software upda ting. It provides con trolled supply voltage and necessar y connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update. RJ-2 Soldering Jig (for level 2 or higher se rvice Level supplier) Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 11 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 SRT-9 Camera removal tool for VGA Camera s New Test Pins for Flash Adapter SF-2 NMP code 0772040 Content  Nokia opening tool SRT-6 Nokia No. 0770431  Tonichi tor que driver Nokia No. 6901525  Hoya micro fibre cloth MX304  Dastex gloves S, M , XL  Artilux goggles AH 166  Wera bit T5 867/4T X 5x50  Wera bit T6 867/4TX 6x50  Wera bit T6 PLUS ® 867/4TX 6I P  Facom side cutter 416E  Facom T5 driv er SP.14032  Facom T6 driv er SP.14033  Facom slot screwdriver AE F. 2x35.E  Wetec tweezers 7abb SA-ESD  Wetec tweezers 22 SA-ESD  Wetec tweezers 13 SA-SMD ESD  Wetec tweezers PSF SA-ESD  Wetec ESD brush E1211  Kaiser Fototechnik airbrush 6315  Wetec dental tool DEM83266/0  RS Components Scissors 323-5 732 Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 12 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 7. SW-UPDATE To use FLS-4S Flash Dongle you have to follow the user guide in side the sales pack age. Please check always the latest version of flash software, whic h is available on Nokia Partner Web Site. Flash Concept – (Point of Sales) It is very important to follow this insertio n and removal procedure, otherwise the contact pins of Flash Adapter will be damaged. Open the Locking Lever. Insert the Flash Adapter SF-2 like a battery, start at t he Battery Connector side. Now, push down the bottom sid e of the Flash Adapter, do not use too much force. When removing the Flash Adapter, always start from the bottom side of the unit. Take away the unit now. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 13 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 8. DISASSEMBLY INSTRUCTIONS (ALSO S EE THE VIDEO CLIPS ON CARE POINT) If not already done protect window with a f ilm to avoid dust and scratches. Press the Release Button before removing th e C-Cover . Remove the Camera Orna ment with SRT-6 only, use a second one to twist the Camera Ornam ent easier. Now, the Camera Ornament can be ta ken away. Place the unit into the Disassembly Jig SS-12. Note that guiding pins are positioned corr ectly into the gaps. Place the SRT-6 on the Jig and sh ift it carefully along the edge of the Jig. Start at green mark to release t he A-Cover, use it like a blade with moderate force only, to prevent damages at the covers. Shift the SRT-6 to the next mark and carefully press in the tip. (watch videos) Shift the SRT-6 to the next mark and press in the tip again. The same procedure on the other side. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 14 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 Lift the A-Cover on its bottom side carefully. Place the SRT-6 in the groove and shift it to the next mark. Then press in the tip as in the st ep above. The same procedure on the other side. Now, the A-Cover can be p ulled up. Always protect the inner side of the window and LCD with a film. Remove Keypad… …and Joystick Hat. Unscrew the four Torx Plus ® size 6 screws using th e order shown. For assembly, the reverse order an d a Torx Plus ® driver with a torque of 19Ncm have to be used. Take the phone from the jig. The UI Support Frame is atta ched with four snaps in B- Cover. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 15 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 Use the SRT-6 as a lever to release th e snap. Do not twist SRT-6, because this would damage the co ver. Now release the next sna p. Use the same procedu re on the other side. Remove the modules fro m B-Cover. Place the SRT-6 between Engine Module and the UI Support Frame. To open the connector, twist it carefully as shown in the picture. Now, the Engine Module can be removed. A slotted screwdriver can be used to open the clip of the LCD Top Shield. Release the next snap by using the SRT- 6. Now, take away the LCD Top Shield. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 16 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 Remove LCD after protecting it with a film. SRT-6 can be used to remo ve the Grounding Clip. A slotted screwdriver can be used to release the three snaps of the Shielding Gasket. Please note the guidin g pin of the Earpiece while assembling. Use a Torx screwdriver to pull down the Earpiece. To prevent damages of spring contacts use always the disassembly jig when rem oving VGA Camera. The SRT-9 has to be placed onto the VGA Camera to release its snaps. Some a dditional force might be needed to press down the SR T-9. Then squeeze it as shown in the picture. Now, the VGA Camera can be removed by pulling up the removal tool. Please note the right position of the guiding snaps for re-assem bling. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 17 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 Use SRT-6 to lift up the Antenna. The Power Button can be removed ea sily. Use tweezers when removing the Vib ra Motor. Remove the IR Windo w. Use tweezers to lift the System Connect or. Push out the Microphone with Torx driver. To remove Locking Lever place it in the shown posi tion first, than push it from the other side with modera te force. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 18 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 9. LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is so lved. If this doesn’t help, you are not au thorized to go forward. Only underlined components ( e.g . I002 ) can be changed. The start point of repair activities regarding the appeared fault symptoms. Follow the arrows step by step Pads or contacts: Check optical an d mechanical condition particularly regarding to corrosion. Cle an if necessary. Measure component for electrical f unctionality and change, if needed. (Level 2 only) Pads or contacts: Check optical an d mechanical condition particularly regarding to corrosion. Cle an with ESD brush only, if necessary. No more actions possible send product to the appropriate service partner with higher service level. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 19 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 10. QUICK TROUBLE SHOOTER PART 1 Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 20 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 11. QUICK TROUBLE SHOOTER PART 2 Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 21 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 12. QUICK TROUBLE SHOOTER PART 3 Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 22 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 13. CAMERA GONOGO TEST Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth. If camera lens is dirty, do not use cloth or brush for cleaning, use compressed air only. Exchange of VGA Camera does not improve picture quality! o From Home Menu, select Camera o Select Standard photo by using the joystick. o To take a picture, press the joystick. o This Image will be saved to Gallery into the Photos folder auto matically. o Test was successful, if the Image appears on your Display. The camera is ok. o Select Options o Select Delete o Select Yes o Press red receive button for Home Menu o If the test is failed see Quick Trouble Shooter. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia NG P EOPLE e Phones Customer Care EMEA cal Services, Repair Concepts C ONNECTI Approval 2.0 Nokia Mobil DJk Techni 30.10.2003 Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation PAGE 23 (27) Confidential Reference unit, Bluetooth /infrared activated Test unit Settings on the test unit: o Press the Menu Key and open the Contacts folder. o If phone and SIM memory is empty, create one new entry. o Choose one phonebook entry and select Options. o Select Send o for infrared test: Select Via infrared If sending of business card fails, make sure ag ain that infrared windows are directed to each other and infrared is activated in reference device. Then try again sending. Test was successful, if you get this message on receiver device. You will not get a confirmation on sender device. o for Bluetooth test: Select Via Bluetooth Search window appears, if all Bluetooth devi ces in range will be displayed, the test is successful! o Press red receiver button for Home Menu. 14. BLUETOOTH AND INFRARED GONOGO TEST Bluetooth test You need another Bluetooth device (e.g. 6310i) to do a GoNoGo test. Make sure that Bluetooth is activated in the refe rence unit. The distance of the devices should be not more than 5m from each other. Infrared test You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in receiver device. Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This device is a Class 1 Laser product.
nokia C ONNECTING P EOPLE PAGE 24 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 15. GONOGO TEST (GSM ONLY) After the optical check as GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual infor mation on Partner Web Site and Nokia Care Point. When using automatic tester support, take care of the right set up according to the tester ty pe and product t ype. Please refer to “Recommended Service Equipme nt” on Nokia Partner Web Site. Mobile Phon e Tester 16. BATTERY TEST A battery tester lets you test the capacit y of Nokia batteries. Please refer to the actual infor mation on Partner Web Site. http://www.astratec.co.uk/ http://www.cadex.com/ Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 25 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 17. SERVICE NOTES We recommend using Service Notes wh en shipping ph ones to ot her Service Partners. It prevents the product from scratches, it is ESD- neutral and has the possibility to gi ve valuable feedback of the fault symptom through a structured form. Please refer to the document Service Notes for f aulty NMP transceiver on Partner Web Site to get further infor mation. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 26 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 18. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS We recommend using the offered swap phone cartons as descr ibed in Spare Parts SB004. Always Protect the window with a protection film. Put the unit under the stretch film. Add repair documentation e.g. filled-in service note into the swap carton. Fold the swap carton as shown in Spare Parts SB- 004. There two different sizes o f swap cartons for common mobile phones. Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation
nokia C ONNECTING P EOPLE PAGE 27 (27) Approval 2.0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services, Repair Concepts Confidential 30.10.2003 19. ESD PROTECTION REQUIREMENTS Please refer to the Partner Web Site document General instructions Service Partner Requirements. USE Conductive bags and boxes USE ESD compatible service tools USE Conduc tive wastebas kets USE ESD gloves when handling PWBs/PCBs USE Cleaning material without changing el. Characteristics USE Grounded service equipment, i.e. soldering station USE ESD clot hes such as coat or frock NO Smoking NO Drinking NO Eating NO Dust NO Useless Items NO Normal pressured air for cleaning modules/displays The video covers general i ssues concer ning Electro-Static Discharge (ESD) source: Nokia Care Point Service Manual 6600 Level 1&2 Copyright 2003 © Nokia Corporation