Nokia 6620 User Manual
î Nokia 6620 User Guide M y M a i l ⢠5 . 2 Re l. 1
î MyMail⢠V ersion 5.2 Nokia 6620 User Guide Rel. 2 No ti c e Th i s d oc u me nt , a s w e ll as al l ac co mpa n yi n g d oc u me n ts fo r th is pr o du c t, is pu b li sh e d b y Vi st o Co rp o ra t io n an d/ or it s su b si d ia ri e s ( co ll e ct iv el y , â Vi st oâ ) . Vi st o may ha v e p at en t s or p en di n g pa te nt ap pl i ca t io n s, tr ad e ma rk s, co p yr ig h t s, o r o th e r in te l le c tu al pr op e r ty r ig ht s co v er i ng t he s ub je ct m a tte r i n t he se d oc u me n ts . Th e f ur n is h in g o f th is , o r an y o th er d oc u me n t, d o es n ot i n an y w ay i mp ly an y li ce n se to th es e o r o th er in te l le c tu al pr o pe r tie s , e x ce pt a s ex pr es sl y p ro v id ed in w ri tt en lic e ns e a gr e e men t s w i th V ist o C or p or a ti on . Th i s d o cu me n t i s fo r it s i n te nd ed re ci p ie n ts on ly . N o p a rt o f t hi s do cu m en t ma y b e u se d, s ol d , r ep ro d u ce d, s to re d in a d a ta b as e or r et ri ev a l sy ste m o r tr an sm it te d in a ny for m or b y an y mea n s, e le c tr on i c or ph ys i ca l, fo r an y p ur p os e, ot he r th a n th e r ec ip ie n tâ s a ut ho ri z ed u se wi th o ut th e ex pr es s w r it te n pe r mi s si on of V is to Co rp o ra t io n . An y un a u th or iz e d co p yi ng , di s tr ib ut io n o r di s cl o su re o f in f or ma tio n i s a v io l a tio n o f c op y ri gh t la w s. Wh i le ev er y e ffo r t h a s be en mad e to en su re t e ch ni ca l ac cu ra cy , in f or m at i on in th is do cu me nt is su bj e ct to ch a ng e w ith o ut no ti c e an d d oe s n ot re p re se n t a n ob li ga tio n on t he pa r t o f V i sto C or po r a ti on to ma in ta i n t he a ccu r a cy of th i s in fo r ma ti on . Th e s o ft w ar e d e sc ri be d in th i s do cu me n t w il l o n ly be fu r ni sh ed un d er a l ic en se a gr ee men t o r no nd i sc lo su r e a gr e e men t . T he so f tw a re ma y b e u se d o r co pi e d o nl y in a cc or da n ce w it h th e t er ms o f t h os e ag r ee m en t s. No ti c e of C op y ri gh t, Tr a de ma rk s a nd P at en ts C op y ri gh t 20 0 5. V is to Co rp o ra ti on , Vi sto , the Vi st o lo g o, V i st o Mo b il e, V i st o Mo b il e En te rp r i se S er v er , Vi s to M o bi le A c ce ss So l ut io n , Vi sto M ob il e Pe r so n al Ed i ti on , Vi s to M ob il e Ac ce s s P la t fo r m, Wi r el e ss In bo x , M es sa ge X p re ss , a nd T r an sc e nd M ai l a r e e i th er tr a de mar k s or re g is te r ed tr ad e ma r ks of Vi st o C or p or at io n . All ot h er re g is te r ed tra d e ma rk s , t ra de na me s or se r vi ce ma rk s a re th e p ro pe r ty o f t he ir r e sp ec ti v e ow n er s. Vi st oâ s te ch n o lo gy is pr o te cte d by U. S. Pa te nt s 5 ,9 61 ,5 9 0 ; 5 ,9 68 ,1 31 ; 6, 02 3 ,7 08 ; 6, 08 5 ,1 9 2; 6 ,1 31 ,0 9 6; 6 ,1 31 ,1 16 ; 6, 15 1 ,6 0 6; 6 ,2 33 ,3 41 ; a n d 6, 7 08 ,2 21 . Ot he r p a te n ts p en d in g . Th ir d Pa r ty Mar ks Al l th ir d -p a rt y tr ad e ma r ks , tr ad e na me s, o r se rv i ce m ar k s u se d h e re i n a r e th e pr op e rt y of t he i r r e sp e ct iv e ow ne rs a nd a re u se d on ly to r ef er t o t he go od s o r se rv ic e s id e nt i fi e d by t h os e t h ir d- p ar ty ma rk s . P /N V MP E 51 -0 05 8  9 LVW Rî &RUS RUDW LRQ î 275 Shoreline Dr ive Suite 300 Redwood Cit y, CA, USA 94065 Tel: 1 (650) 486-60 00 Fax: 1 (650) 622-9 590 www .v isto .co m
i î Table of Contents 1. G ETTING S TARTED ............................. ................................................. ................................................ 1 1.1 Activation ...................................... ................................................. .............................................. 1 2. M YM AIL F EATURES ....................................... ................................................. ..................................... 5 2.1 Managing Em ail ................................................... ................................................. ....................... 5 2.1.1 Composing Em ail.................................................. ................................................. ................ 7 2.1.2 W orking with Attachments ........................................................ ............................................. 8 2.2 Managing Calend ar Events ............................................... ................................................. ......... 9 2.3 Managing Cont acts........................................ ................................................. ........................... 11 2.3.1 Using the Contac ts List to Add Email Rec ipients ........................ ........................................ 12 3. A BOUT M YM AIL .............................................. ................................................. .................................. 14 4. F EATURE S UMM ARY .............................. ................................................. ........................................... 15 5. T ROUBLESHOOTING ................... .................................................. ................................................. ..... 16 Table of Figures F IGURE 1: E ND U SER L ICENS E AGREEMENT ........................... ................................................. ......................... 1 F IGURE 2: E NTER M OBILE N U MBER AND PASS W ORD ................................ ................................................. ....... 2 F IGURE 3: D ATA C LEANUP .................................... ................................................. .......................................... 2 F IGURE 4: A PPLICATION MENU ................................. ................................................. ....................................... 3 F IGURE 5: S TATUS ............................................ ................................................. ............................................. 3 F IGURE 6: C ONFIGURE E M AIL INBOX STORAGE LIMIT ............................................... ......................................... 4 F IGURE 7: M ESSAGING F OLD ERS LIST ............................................ ................................................. ................. 5 F IGURE 8: E MAIL I NBOX .................. ................................................. ................................................. ............... 6 F IGURE 9: R EAD E MAIL......... .................................................. ................................................. ........................ 6 F IGURE 10: M ESSAGE O PTION S .................................................. ................................................. .................... 7 F IGURE 11: C OMPOSING E M AIL .............................................. ................................................. ......................... 8 F IGURE 12: V IEW M ESSAGE D ETAILS ........................... .................................................. .................................. 8 F IGURE 13: V IEW A TTACHM ENT .................................................. ................................................. .................... 9 F IGURE 14: C ALENDAR D AY V IEW ............................... ................................................. .................................... 9 F IGURE 15: E VENT D ETAILS.. ................................................. ................................................. ....................... 10 F IGURE 16: C ALENDAR O PTI ONS ............................... ................................................. ................................... 10 F IGURE 17: C ONTACTS L IST ..................................... .................................................. ................................... 11 F IGURE 18: C ONTACT D ETAIL S .................................... .................................................. ................................ 11 F IGURE 19: C ONTACTS O PTIO NS ................................................... ................................................. ............... 12 F IGURE 20: A DD R ECIPIENT..................................................... ................................................. ..................... 13 F IGURE 21: A DD R ECIPIENT..................................................... ................................................. ..................... 13 F IGURE 22: A BOUT S CREEN ........................................................ ................................................. ................. 14 List of Tables T ABLE 1: T ROUBLESHOOTING TIPS ............................................. ................................................. ................... 16
1 î îÂÂî *H W WL QJ î 6W DU WH G î MyMail⢠gi ves you an ywhere real-tim e acc ess to your existing corporate email, Intern et (PO P3, SPO P and IMAP) em ail, and M icrosoft î Outlook î or IBM î Lotus î Notes calendars and contacts . There are two convenient wa ys of using M yMail: ⢠Fr o m y ou r No ki a 66 20 ⢠Fr o m a ny P C co nn ec te d t o th e In te r net My Mai l now com es wi t h Vi sto Co nt an tSy nc ⢠te ch no lo gy th at au to mat ic al ly de li ve rs emai l to y ou r de vi ce . Yo u d o no t ne ed to d o any th in g to g et y our me s sa ge s, t h e Co ns ta nt Sy nc⢠te ch no lo gy w il l d el iv e r th em i ns ta nt ly . îÂÂî î $F W LY D WL RQî Activate your MyMail account by f ollowing th e proce dure be low. Ensur e that you ha ve access to the Internet f rom your mobile device. Details for setting the Internet connection can be obtained from your mobile service pro vider. NOTE: MyMail Enterprise Server users will receive an invitation em ail cont aining a UR L and the credentials neces sary to lo g in to the M yMail service from a PC web bro wser. NO TE : Y ou may nee d to se t a GP R S Ac ce ss Po i nt Na me (A P N) on th e de vi ce if yo u do no t al re a dy ha ve on e se t fo r I nt er ne t a cce ss . I f th i s is t he ca se , a di al og bo x w i ll p ro mpt fo r th e A PN . 1 . Na v ig at e to h tt p :/ /w ww .my mai l .r og er s. co m/o t a on y ou r No kia 66 20 â s w eb b ro w se r. F ol lo w th e in st ru ct i on s to d ow nl oa d th e My M ai l so ft wa re t o y ou r de vi ce . 2 . A fte r i ns ta l la ti on , re ad the te rms a nd co nd it i on s of t he l i cen se ag re eme n t. 3 . S el ec t OK . Fi g ur e 1: E nd Us e r L ic en s e Ag re em e nt
2 î 4 . E nt er y ou r M obi l e nu mbe r , Pa ss w or d, a nd s el e ct t he c or re ct A P N. 5 . S el ec t D one . Fi g ur e 2: E nt e r Mo bil e N u mb e r an d Pa ss w or d 6 . Y ou ca n ch o os e to re mo ve al l exi s ti ng co n ta ct s an d ca le nd ar ent ri e s fro m yo u r dev ic e pr io r to a ct iv at io n. Re se t ti ng co nt ac ts an d ca le nd ar en t ri es on th e de vi ce pr ev en t s du pl ic at e cor po r at e co nt a cts an d ca le n da r e nt ri es f ro m be in g st or e d o n th e d ev ic e up on synchronization . If you already have personal c ontacts and calendar e vents store d on the device that are not in your corporate ( Outlook /Notes) data store, it is recomm ended that you bac k them up bef ore initiating a reset. Fi g ur e 3: D at a C le a nu p
3 î 7 . Th e st at u s of y o ur s er vi ce i s a va il ab le a t a ny t im e. F ro m th e a pp li ca ti o n men u , se le ct My Mai l . Fi g ur e 4: A pp l ic at i on M e n u 8 . Th e S ta tus scr e en d i sp la ys t he f ol l ow in g in fo r mat io n ( Fi gu re 5 ): ⢠Th e ne t wo rk c on ne ct i on s ta tu s ⢠Th e da t e an d ti me o f th e mos t re ce n t ne tw o rk ac ti v it y Fi g ur e 5: S ta t us NO TE : Yo u may see a Se rv ic es fe at u re di sp l ay ed on th e St at us pa g e. Th is fe at ur e ha s be en tu rn ed o ff a nd w il l be re mov e d fro m a l a te r re le a se .
4 î 9 . Th e r ig ht an d l ef t ar ro w key s sw it ch bet w ee n th e St at us an d A cc ou nt t ab s. Op ti ona l ly , y ou can se t t he n umb er o f em ai l s sto re d on t he de vi ce by sel ect i ng th e A cc ou nt ta b. Whe n y ou se t an i nb ox li mi t, an d th e n umb er of e ma il s g oe s b ey on d t he li mit , th e old e st ema i ls w il l be au to ma ti ca ll y re mov ed fro m th e de vi ce to a cco mmod a te th e new e mai l s. The min imu m li mit is 1 0 a nd t he un li mi te d op ti on gi ve s y ou th e ch oi ce of u ti li zi ng a l l av ai la bl e me mo ry on t h e de vi ce . Yo u a re n ow re a dy t o st ar t u si ng M yM ai l. Fi g ur e 6: C on f ig ur e E mai l I n bo x St or ag e Li mi t
5 î îÂÂî 0\ 0D LO î ) H D WX UHV î Ensure tha t you have access to th e I nternet f rom y ou r m obile de vice. T his sec tion describes m anaging email, calendar and contacts data on a Nok ia 6620. NO TE : I f y ou wi sh t o ac ce ss y ou r co rp or at e e mai l acc ou n t an d yo u r co rp or at e Mi cr os of t Ou tl o okî or Lo t us î No t es da ta, y o u wi ll nee d to do w nl oad an d con fi gu re th e My Mai l Des kt op As si st an t. Fo r No te s us er s, co nt ac t sy nc hr oni z at io n is su p por te d th ro ug h th e us er âÂÂs De skt op As si st an t, bu t not a del e gat ed De skt o p A ssi st a nt . Fo r fu rt he r in fo r mat io n o n t h e M yM a il D es kto p As si st an t , s ee t h e o n li ne he lp a cc es si bl e t hro ug h t he My Ma il P C w e b si t e. îÂÂî î 0D QDJL QJ îÂÂ( P DL Oî Once M yMail is activated on your de vice, you can vie w and send em ail. B y default, m ess ages are sorted by date, with the m ost rec ent mess age listed first. NO TE : Me ss ag es fro m yo u r Ou tl oo k/N ot e s in bo xe s ar e se nt to th e de vi ce . Ma il fro m su bf ol d er s an d fi lt er s yo u ma y h av e cr ea te d wi l l no t be s en t t o th e de vi ce . 1 . S el ec t Me ss ag in g fr o m t he men u . 2 . S el ec t My Ma il Em ai l fro m t h e mes sa g in g sc re en . Fi g ur e 7: M es s ag i ng F ol de rs L is t 3 . Y ou r My Ma il i n bo x w i ll d i spl ay ( F ig ur e 8 ). 4 . To v i ew a m es sa ge , se l ec t a me ss ag e fr o m t h e in b ox .
6 î NO TE : Me ss ag e s wi t h at ta ch men t s di sp la y w it h a pa p er cl ip i co n . Fi g ur e 8: E ma il I nb o x 5 . Th e mes sa ge d e ta il s di sp la y . Fi g ur e 9: R ea d E ma il 6 . S el ec t Op ti on s t o di sp lay t he f ol lo w in g op ti on s ( F i gu re 1 0 ): ⢠Re tr i ev e do wn lo a ds t he e nt ir e me ss ag e i f it w a s tr un ca te d du e t o le ng th ⢠Re l ea se c le a rs a me ss ag e fr om th e d ev ic e o nly ⢠Re p ly re pl ie s to th e se n de r o f t he me ssa g e. Y ou ca n al so se l ec t t o rep ly to the se nd er an d al l re ci p ie nt s o f t h e mes sa ge by s el e ct in g Re pl y A ll . ⢠Fo rw ar d sen d s t he mes sa g e to new re ci p ie nt s. If th e me ss ag e co nt ai n s at t ac hme nt s, th ey wi ll be a ut oma ti cal ly fo r wa rd ed t o th e re ci p ie nt s. ⢠De l et e re mov es t he s pe ci fi c me ss ag e f ro m e i th er t h e de vi ce o n ly o r th e de vi c e an d th e se rv e r ⢠Ho me re tu rn s to th e fi rs t sc re e n of t he m es sa ge
7 î â¢ E nd ju mps t o th e f in al scr ee n o f th e mes sa ge ⢠A tt ac hm en ts t o v iew at ta ch men t i nf or ma ti o n ⢠Me ss ag e de ta i ls d i sp lay s t he he ad er i nf or ma ti o n of t he e mai l ⢠A dd t o co nt ac ts ad ds a n ema il ad dr es s co nt a in ed i n t he h ea de r i nfo r mat i on t o yo u r c on t ac ts l is t ⢠E xi t re tu rn s t he u se r to th e de vi ce mai n me nu Fi g ur e 10 : M es sa ge Op t io ns îÂÂî îÂÂî î & RPS RV L QJ îÂÂ( PD L Oî To comp ose a new email: 1 . Fr o m t he My M ail in bo x, s el ec t Op ti on s . 2 . S el ec t Cr ea te mes s ag e . 3 . S el ec t My Ma il M ai l .
8 î 4 . Y ou ca n in se rt a re ci p ie nt in to th e To : an d Cc : fi el ds man ua lly , or as de scr ib e d in Se ct io n 2. 3. 1 , â U si ng th e Co n ta ct s Li st to A dd E mai l R ec i pi en ts .â Fi g ur e 11 : C o mp os in g E ma il 5 . E nt er a su bje ct an d bo dy . 6 . Wh en f in i sh ed , se l ec t Op ti on s . 7 . S el ec t Se nd . The e ma il is sen t i mme di at e ly if th e co n nec ti on is a ct iv e. O th erw is e it is se n t to th e Ou tb ox fo ld e r an d se n t up on r e- co nn ec ti o n. îÂÂî îÂÂî î :R U NL QJ îÂÂZ L WK î $W WD F KP HQW Vî To view attachment inf ormation: 1 . M es sa ge s co nt ai ni ng a tta ch men t s are in di ca te d by a pa pe rc li p ic on as sh ow n in Fi gu re 8 . Op en th e me ss ag e t ha t co nt a in s th e a tta ch me nt . Fi g ur e 12 : V ie w M es sa g e De t ai l s
9 î 2 . S el ec t Op ti on s , th en s el ec t A tta c hm en ts . 3 . S el ec t Op ti ons , th en se le ct Ret r ie ve to vi ew th e at ta chme n ts . If th e as so ci at ed ap pl i ca ti on is in st al le d on th e d ev i ce , th e at ta ch men t w il l d is pl ay . Fi g ur e 13 : V ie w At t ac h me nt îÂÂî î 0D QDJL QJ îÂÂ& DOH QGD Uî ( Y HQ WV î Once MyMail is acti vated o n your device, you can vie w and create ca lendar entri es ( Figure 14). 1 . S el ec t th e C ale nd a r ic on f ro m th e Or ga n is er me nu . 2 . Th e mon th v i ew d is pl ay s. NO TE : I f y o u sc ro l l th r ou gh th e da y s on th e mo nt h v ie w, a br i ef p op -u p w in do w w il l d is pl ay wi th ea ch da yâ s a pp oi nt men t s li st e d. 3 . To v i ew a n ap p oi nt men t , se le ct a da y. Fi g ur e 14 : C a le n da r D ay Vi ew NO TE : Re cu r ri ng c al end ar e nt ri e s ar e di s pla y ed a s in di vi du a l ca le nd ar e n tr ie s.
10 î 4 . Th e ap p oi nt me nt s fo r th e d ay ar e li st e d. S el ec t an app o int men t to v i ew d et ai ls . NO TE : U se th e up /d ow n arr ow key s to vi ew mo re de ta il s. Y ou may edi t the ap po in tme n t by sel ec ti n g Op ti on s . Fi g ur e 15 : E v en t D et a il s 5 . S el ec t Op ti on s o n th e to ol b ar to di sp l ay t he fo l lo wi ng o p tio n s: ⢠De l et e re mov es t he a pp oi n tme nt fro m t he ca le nd a r ⢠S en d p ro v id es t he o pt io n to s en d a c op y o f th e ap po in tm en t v ia t ex t mes sa ge , mu lt i me di a, o r Bl ue to o th to an ot he r d ev ic e or P C ⢠He l p p ro vi de s ti ps on how to cr ea te o r e di t ca l en da r eve nt s, ho w to se t rem in de rs , an d how t o se t re cu rr i ng a pp oi n tme nt s ⢠E xi t re tu rn s t he u se r to th e Org an i se r men u Fi g ur e 16 : C a le n da r O pt i on s
11 î îÂÂî î 0D QDJL QJ îÂÂ& RQW DF WV î On ce My Ma il i s a ct iv at ed o n y ou r de vi ce , y ou c an v ie w an d cr ea te co nt ac ts . 1 . S el ec t C ont ac t s fro m t he me nu . 2 . Th e de fa u lt v i ew d is pl ay s al l co n ta ct s. 3 . To v i ew a c on t ac tâ s de ta il s o r ed it a c on t ac t, s el e ct t he n ame o f t he co nt ac t. Fi g ur e 17 : C o nt ac t s L is t 4 . Th e co nt a ct d et a il s di sp la y. Fi g ur e 18 : C o nt ac t D e ta il s 5 . S el ec t Op ti on s t o vi ew the fol l ow in g op t ion s ( Fi gu re 1 9 ): ⢠Ca l l pr ov id e s th e op ti on to p la ce a v oi ce or v id eo c al l t o th e co nt ac t ⢠Cr e at e me ss ag e al lo w s a te xt o r mu lt i med ia me ssa g e to b e s en t to th e co nt ac t ⢠E di t op en s t he co n ta ct d e tai ls f or e d it in g
12 î â¢ De l et e re mov es t he c on ta ct fro m t he c on t ac ts l is t ⢠De fa u lt s se ts d ef au l t in fo rma ti on f or t h e co nt ac t, su ch a s a pr ima ry p ho ne n umb e r ⢠Ri ng i ng to ne as so ci at es a sp ec i fic r i ng t on e t o th is c on ta ct ⢠S en d al lo ws t h e co nt ac t in fo rma t io n t o be s en t v ia e mai l ⢠He l p pr ov i de s de ta il ed in fo rma ti o n on usi n g co nt a ct i nfo r mat i on , su ch as v ie wi n g con t ac ts , se nd i ng a me ss ag e to a con t ac t, set ti n g de fa ul t co n ta ct i nfo r mat i on , ad di n g a vo ic e tag to a co nt ac t, an d a ssi g ni ng a s pe e d di al t o a co n ta ct ⢠E xi t re tu rn s t he u se r to th e ma in me n u Fi g ur e 19 : C o nt ac t s O pt i on s îÂÂî î îÂÂî 8 VL QJ î WK Hî & RQW D FW Vî /L VW î W Rî $GG î (P DL O îÂÂ5 HF L SL HQ WV î You can insert cont acts direc tly from the contacts list into a ne w email with t he Add recipient feature. 1 . Wh il e c omp o si ng a ne w ema i l, se le ct O pti on s ( Fi gu re 20 ).
13 î 2 . S el ec t A dd r ec ip ie nt . Fi g ur e 20 : A d d R ec i pi en t 3 . S el ec t a co nt a ct a nd s el ec t OK . 4 . Th e e mai l a dd re ss o f t he c on ta ct po pu la te s t he f ie ld . Fi g ur e 21 : A d d R ec i pi en t
14 î î î $E RX W î 0\ 0 DL Oî MyMail version i nformation and a list of patents is avail able on the About screen. To view the About screen : 1 . S el ec t My Ma il f ro m th e mai n men u. O n t he S ta tu s sc re en , se l ec t Op ti on s. 2 . S el ec t A bo ut . Th e ve rs io n i nfo r mat io n d is pl ay s. 3 . S el ec t Pa te nt s t o vi ew p at en t in fo r mat i on . Fi g ur e 22 : A b ou t S cr e en NOTE: Perf orming a m aster reset on the device will re vert the device t o original f actory settings. The MyMail applicat ion and all em ail, calendar events , and contacts will be rem oved. T he installation and activation proces s m ust be repeated if a de vice m aster reset is perf ormed.
15 î îÂÂî ) H D WX UHî 6X P PD U \î Email mess ages, c alendar appointm ents, and c ontac t inf orm ation on your device are imm ediately updated within your Mobile Data Net work coverage area. Data are stored on your device and m ade available even when a network connection is una vailable, a nd upd ates are sent to th e serv er when the next tim e the device is co nnected to the netw ork. Additional M yMail features a re listed be low, and are available depend ing upon your carrierâÂÂs pr ovisioning. Email A ccess and Management ⢠Access one corporate and up to 10 Internet (POP3, SPOP, and Hotmail) m ailboxes ⢠Read, delete, reply , forward, and compose e mail in real- time ⢠Access Corpor ate Inbox, Sent, and Deleted Items folder ⢠Respond to email by calling the send er with a single click ⢠Login to all mailbox es with a single pas sword and access information quickly u sing login persistence ⢠Utilize up to 10 cu stom preprogrammed e mail responses ⢠Use custom signa tures for each Internet mailbo x Constant Sy nc⢠⢠Constant Sync ⢠te chnology enables the la test information to be pushed to the mobile device ⢠MyM ailâÂÂs client on the mobile dev ice is securely noti fied of the new email and the device initiates a synchronization Calendar ⢠View calendar by Day, Week, or Month ⢠Accept or decline m eeting reque sts ⢠Add personal app ointments ⢠View meeting de tails A l erts ⢠Receive alerts on re ceived email ⢠Filter email by Sende r, Priority, Subject ⢠Choose from SMT P, SMPP, WAP Push, or U P alerts ⢠Subscriber can turn aler ts âÂÂonâ or âÂÂoffâ Contacts ⢠Access Global Addr ess List, Corporate Co ntacts, and Personal Addres s Book ⢠Import personal conta cts using Microsoft Outloo k, Outlook Express, or W indows Addres s Book ⢠Add, edit, and sea rch corporate and persona l contacts Files ⢠Browse and ac cess local and remote files via P C or PDA* ⢠Attach files to ou tgoing email via PC Corporate A ccess ⢠Desktop Assistant enables real-time acce ss t o Microso ft Outlook or Lotus No tes email, calenda r, c ontacts, Global Address list, and f iles ⢠Simple installation and configuration for pro xy servers ⢠Access critical bu siness information w hile offline by delegating a secure network connection to up to 5 colleagues in mult i-user mode Offline ⢠Access and manage e mail and/or person al information manager (PIM) data locally even w hen mobile data connectivity is no t available
16 î îÂÂî 7 URX E OH VK RR WL QJ î Ta b le 1 : T ro u bl e sh oo t in g T ip s Problem Solutions The em ail address you hav e entered has n ot been recognized. Retry entering the email ad dress. If the mess age persists, the user m a y not have the right t ype of email account or is using a n unknown IS P. The password you have en tered is incorrect or does not m atch the email a ddress. Retry entering the passwor d. The mobile num ber you have entere d has not been recogni zed. Retry entering the number. If the problem pers ists, the num ber may not be set up for the ser vice. Unable to establ ish connec tion to MyMa il server (or the Internet). Check s ettings and tr y again. Body text could n ot be retrieved. T here is insufficient fr ee space on your device. Free som e memory on the device a nd retr y. Unknown file form at. The attachm ent type is not r ecognized b y the device. If possible , download the appropriate application to the device for the file t ype. The mes sage no longer exis ts on the server. An attempt is m ade to perform an operation on a n email that no lo nger exists. T he mess age cannot be retrieved. Your account has been dis abled. Contact your administrator. A connection is made, but the acc ount was disabled b y the system ad m inistrator. Contact the administrator to en able the account. Invalid request. Try again. If the problem persists, contact your system administrator. Account lock ed. Contact your s ystem adm inistrator. Service not avail able. You may be out of range. If the problem persists while in range, c ontact your system administrator. Account suspend ed. The service perio d or trial p eriod ma y have expired, or there m a y be pay m ent d ue. Contact your system administrator. Upgrade require d. Upgrade the dev ice client. I f the problem persists, contact your system adm inistrator. Account data has been eras ed. Contact your s ystem adm inistrator. Payment require d. Contact your s ystem adm inistrator. NO TE : I f y ou ar e un ab le to se n d or rec ei ve em ai l f ro m th e de v ic e, ve ri fy y ou r PC i s tu rn ed on , a nd y ou r De sk to p A ssi st a nt i s co n ne ct ed to t he s er ve r.
îÂÂ
î MyMail⢠V ersion 5.2 Nokia 6620 User Guide Rel. 2 No ti c e Th i s d oc u me nt , a s w e ll as al l ac co mpa n yi n g d oc u me n ts fo r th is pr o du c t, is pu b li sh e d b y Vi st o Co rp o ra t io n an d/ or it s su b si d ia ri e s ( co ll e ct iv el y , â Vi st oâ ) . Vi st o may ha v e p at en t s or p en di n g pa te nt ap pl i ca t io n s, tr ad e ma rk s, co p yr ig h t s, o r o th e r in te l le c tu al pr op e r ty r ig ht s co v er i ng t he s ub je ct m a tte r i n t he se d oc u me n ts . Th e f ur n is h in g o f th is , o r an y o th er d oc u me n t, d o es n ot i n an y w ay i mp ly an y li ce n se to th es e o r o th er in te l le c tu al pr o pe r tie s , e x ce pt a s ex pr es sl y p ro v id ed in w ri tt en lic e ns e a gr e e men t s w i th V ist o C or p or a ti on . Th i s d o cu me n t i s fo r it s i n te nd ed re ci p ie n ts on ly . N o p a rt o f t hi s do cu m en t ma y b e u se d, s ol d , r ep ro d u ce d, s to re d in a d a ta b as e or r et ri ev a l sy ste m o r tr an sm it te d in a ny for m or b y an y mea n s, e le c tr on i c or ph ys i ca l, fo r an y p ur p os e, ot he r th a n th e r ec ip ie n tâ s a ut ho ri z ed u se wi th o ut th e ex pr es s w r it te n pe r mi s si on of V is to Co rp o ra t io n . An y un a u th or iz e d co p yi ng , di s tr ib ut io n o r di s cl o su re o f in f or ma tio n i s a v io l a tio n o f c op y ri gh t la w s. Wh i le ev er y e ffo r t h a s be en mad e to en su re t e ch ni ca l ac cu ra cy , in f or m at i on in th is do cu me nt is su bj e ct to ch a ng e w ith o ut no ti c e an d d oe s n ot re p re se n t a n ob li ga tio n on t he pa r t o f V i sto C or po r a ti on to ma in ta i n t he a ccu r a cy of th i s in fo r ma ti on . Th e s o ft w ar e d e sc ri be d in th i s do cu me n t w il l o n ly be fu r ni sh ed un d er a l ic en se a gr ee men t o r no nd i sc lo su r e a gr e e men t . T he so f tw a re ma y b e u se d o r co pi e d o nl y in a cc or da n ce w it h th e t er ms o f t h os e ag r ee m en t s. No ti c e of C op y ri gh t, Tr a de ma rk s a nd P at en ts C op y ri gh t 20 0 5. V is to Co rp o ra ti on , Vi sto , the Vi st o lo g o, V i st o Mo b il e, V i st o Mo b il e En te rp r i se S er v er , Vi s to M o bi le A c ce ss So l ut io n , Vi sto M ob il e Pe r so n al Ed i ti on , Vi s to M ob il e Ac ce s s P la t fo r m, Wi r el e ss In bo x , M es sa ge X p re ss , a nd T r an sc e nd M ai l a r e e i th er tr a de mar k s or re g is te r ed tr ad e ma r ks of Vi st o C or p or at io n . All ot h er re g is te r ed tra d e ma rk s , t ra de na me s or se r vi ce ma rk s a re th e p ro pe r ty o f t he ir r e sp ec ti v e ow n er s. Vi st oâ s te ch n o lo gy is pr o te cte d by U. S. Pa te nt s 5 ,9 61 ,5 9 0 ; 5 ,9 68 ,1 31 ; 6, 02 3 ,7 08 ; 6, 08 5 ,1 9 2; 6 ,1 31 ,0 9 6; 6 ,1 31 ,1 16 ; 6, 15 1 ,6 0 6; 6 ,2 33 ,3 41 ; a n d 6, 7 08 ,2 21 . Ot he r p a te n ts p en d in g . Th ir d Pa r ty Mar ks Al l th ir d -p a rt y tr ad e ma r ks , tr ad e na me s, o r se rv i ce m ar k s u se d h e re i n a r e th e pr op e rt y of t he i r r e sp e ct iv e ow ne rs a nd a re u se d on ly to r ef er t o t he go od s o r se rv ic e s id e nt i fi e d by t h os e t h ir d- p ar ty ma rk s . P /N V MP E 51 -0 05 8  9 LVW Rî &RUS RUDW LRQ î 275 Shoreline Dr ive Suite 300 Redwood Cit y, CA, USA 94065 Tel: 1 (650) 486-60 00 Fax: 1 (650) 622-9 590 www .v isto .co m
i î Table of Contents 1. G ETTING S TARTED ............................. ................................................. ................................................ 1 1.1 Activation ...................................... ................................................. .............................................. 1 2. M YM AIL F EATURES ....................................... ................................................. ..................................... 5 2.1 Managing Em ail ................................................... ................................................. ....................... 5 2.1.1 Composing Em ail.................................................. ................................................. ................ 7 2.1.2 W orking with Attachments ........................................................ ............................................. 8 2.2 Managing Calend ar Events ............................................... ................................................. ......... 9 2.3 Managing Cont acts........................................ ................................................. ........................... 11 2.3.1 Using the Contac ts List to Add Email Rec ipients ........................ ........................................ 12 3. A BOUT M YM AIL .............................................. ................................................. .................................. 14 4. F EATURE S UMM ARY .............................. ................................................. ........................................... 15 5. T ROUBLESHOOTING ................... .................................................. ................................................. ..... 16 Table of Figures F IGURE 1: E ND U SER L ICENS E AGREEMENT ........................... ................................................. ......................... 1 F IGURE 2: E NTER M OBILE N U MBER AND PASS W ORD ................................ ................................................. ....... 2 F IGURE 3: D ATA C LEANUP .................................... ................................................. .......................................... 2 F IGURE 4: A PPLICATION MENU ................................. ................................................. ....................................... 3 F IGURE 5: S TATUS ............................................ ................................................. ............................................. 3 F IGURE 6: C ONFIGURE E M AIL INBOX STORAGE LIMIT ............................................... ......................................... 4 F IGURE 7: M ESSAGING F OLD ERS LIST ............................................ ................................................. ................. 5 F IGURE 8: E MAIL I NBOX .................. ................................................. ................................................. ............... 6 F IGURE 9: R EAD E MAIL......... .................................................. ................................................. ........................ 6 F IGURE 10: M ESSAGE O PTION S .................................................. ................................................. .................... 7 F IGURE 11: C OMPOSING E M AIL .............................................. ................................................. ......................... 8 F IGURE 12: V IEW M ESSAGE D ETAILS ........................... .................................................. .................................. 8 F IGURE 13: V IEW A TTACHM ENT .................................................. ................................................. .................... 9 F IGURE 14: C ALENDAR D AY V IEW ............................... ................................................. .................................... 9 F IGURE 15: E VENT D ETAILS.. ................................................. ................................................. ....................... 10 F IGURE 16: C ALENDAR O PTI ONS ............................... ................................................. ................................... 10 F IGURE 17: C ONTACTS L IST ..................................... .................................................. ................................... 11 F IGURE 18: C ONTACT D ETAIL S .................................... .................................................. ................................ 11 F IGURE 19: C ONTACTS O PTIO NS ................................................... ................................................. ............... 12 F IGURE 20: A DD R ECIPIENT..................................................... ................................................. ..................... 13 F IGURE 21: A DD R ECIPIENT..................................................... ................................................. ..................... 13 F IGURE 22: A BOUT S CREEN ........................................................ ................................................. ................. 14 List of Tables T ABLE 1: T ROUBLESHOOTING TIPS ............................................. ................................................. ................... 16
1 î îÂÂî *H W WL QJ î 6W DU WH G î MyMail⢠gi ves you an ywhere real-tim e acc ess to your existing corporate email, Intern et (PO P3, SPO P and IMAP) em ail, and M icrosoft î Outlook î or IBM î Lotus î Notes calendars and contacts . There are two convenient wa ys of using M yMail: ⢠Fr o m y ou r No ki a 66 20 ⢠Fr o m a ny P C co nn ec te d t o th e In te r net My Mai l now com es wi t h Vi sto Co nt an tSy nc ⢠te ch no lo gy th at au to mat ic al ly de li ve rs emai l to y ou r de vi ce . Yo u d o no t ne ed to d o any th in g to g et y our me s sa ge s, t h e Co ns ta nt Sy nc⢠te ch no lo gy w il l d el iv e r th em i ns ta nt ly . îÂÂî î $F W LY D WL RQî Activate your MyMail account by f ollowing th e proce dure be low. Ensur e that you ha ve access to the Internet f rom your mobile device. Details for setting the Internet connection can be obtained from your mobile service pro vider. NOTE: MyMail Enterprise Server users will receive an invitation em ail cont aining a UR L and the credentials neces sary to lo g in to the M yMail service from a PC web bro wser. NO TE : Y ou may nee d to se t a GP R S Ac ce ss Po i nt Na me (A P N) on th e de vi ce if yo u do no t al re a dy ha ve on e se t fo r I nt er ne t a cce ss . I f th i s is t he ca se , a di al og bo x w i ll p ro mpt fo r th e A PN . 1 . Na v ig at e to h tt p :/ /w ww .my mai l .r og er s. co m/o t a on y ou r No kia 66 20 â s w eb b ro w se r. F ol lo w th e in st ru ct i on s to d ow nl oa d th e My M ai l so ft wa re t o y ou r de vi ce . 2 . A fte r i ns ta l la ti on , re ad the te rms a nd co nd it i on s of t he l i cen se ag re eme n t. 3 . S el ec t OK . Fi g ur e 1: E nd Us e r L ic en s e Ag re em e nt
2 î 4 . E nt er y ou r M obi l e nu mbe r , Pa ss w or d, a nd s el e ct t he c or re ct A P N. 5 . S el ec t D one . Fi g ur e 2: E nt e r Mo bil e N u mb e r an d Pa ss w or d 6 . Y ou ca n ch o os e to re mo ve al l exi s ti ng co n ta ct s an d ca le nd ar ent ri e s fro m yo u r dev ic e pr io r to a ct iv at io n. Re se t ti ng co nt ac ts an d ca le nd ar en t ri es on th e de vi ce pr ev en t s du pl ic at e cor po r at e co nt a cts an d ca le n da r e nt ri es f ro m be in g st or e d o n th e d ev ic e up on synchronization . If you already have personal c ontacts and calendar e vents store d on the device that are not in your corporate ( Outlook /Notes) data store, it is recomm ended that you bac k them up bef ore initiating a reset. Fi g ur e 3: D at a C le a nu p
3 î 7 . Th e st at u s of y o ur s er vi ce i s a va il ab le a t a ny t im e. F ro m th e a pp li ca ti o n men u , se le ct My Mai l . Fi g ur e 4: A pp l ic at i on M e n u 8 . Th e S ta tus scr e en d i sp la ys t he f ol l ow in g in fo r mat io n ( Fi gu re 5 ): ⢠Th e ne t wo rk c on ne ct i on s ta tu s ⢠Th e da t e an d ti me o f th e mos t re ce n t ne tw o rk ac ti v it y Fi g ur e 5: S ta t us NO TE : Yo u may see a Se rv ic es fe at u re di sp l ay ed on th e St at us pa g e. Th is fe at ur e ha s be en tu rn ed o ff a nd w il l be re mov e d fro m a l a te r re le a se .
4 î 9 . Th e r ig ht an d l ef t ar ro w key s sw it ch bet w ee n th e St at us an d A cc ou nt t ab s. Op ti ona l ly , y ou can se t t he n umb er o f em ai l s sto re d on t he de vi ce by sel ect i ng th e A cc ou nt ta b. Whe n y ou se t an i nb ox li mi t, an d th e n umb er of e ma il s g oe s b ey on d t he li mit , th e old e st ema i ls w il l be au to ma ti ca ll y re mov ed fro m th e de vi ce to a cco mmod a te th e new e mai l s. The min imu m li mit is 1 0 a nd t he un li mi te d op ti on gi ve s y ou th e ch oi ce of u ti li zi ng a l l av ai la bl e me mo ry on t h e de vi ce . Yo u a re n ow re a dy t o st ar t u si ng M yM ai l. Fi g ur e 6: C on f ig ur e E mai l I n bo x St or ag e Li mi t
5 î îÂÂî 0\ 0D LO î ) H D WX UHV î Ensure tha t you have access to th e I nternet f rom y ou r m obile de vice. T his sec tion describes m anaging email, calendar and contacts data on a Nok ia 6620. NO TE : I f y ou wi sh t o ac ce ss y ou r co rp or at e e mai l acc ou n t an d yo u r co rp or at e Mi cr os of t Ou tl o okî or Lo t us î No t es da ta, y o u wi ll nee d to do w nl oad an d con fi gu re th e My Mai l Des kt op As si st an t. Fo r No te s us er s, co nt ac t sy nc hr oni z at io n is su p por te d th ro ug h th e us er âÂÂs De skt op As si st an t, bu t not a del e gat ed De skt o p A ssi st a nt . Fo r fu rt he r in fo r mat io n o n t h e M yM a il D es kto p As si st an t , s ee t h e o n li ne he lp a cc es si bl e t hro ug h t he My Ma il P C w e b si t e. îÂÂî î 0D QDJL QJ îÂÂ( P DL Oî Once M yMail is activated on your de vice, you can vie w and send em ail. B y default, m ess ages are sorted by date, with the m ost rec ent mess age listed first. NO TE : Me ss ag es fro m yo u r Ou tl oo k/N ot e s in bo xe s ar e se nt to th e de vi ce . Ma il fro m su bf ol d er s an d fi lt er s yo u ma y h av e cr ea te d wi l l no t be s en t t o th e de vi ce . 1 . S el ec t Me ss ag in g fr o m t he men u . 2 . S el ec t My Ma il Em ai l fro m t h e mes sa g in g sc re en . Fi g ur e 7: M es s ag i ng F ol de rs L is t 3 . Y ou r My Ma il i n bo x w i ll d i spl ay ( F ig ur e 8 ). 4 . To v i ew a m es sa ge , se l ec t a me ss ag e fr o m t h e in b ox .
6 î NO TE : Me ss ag e s wi t h at ta ch men t s di sp la y w it h a pa p er cl ip i co n . Fi g ur e 8: E ma il I nb o x 5 . Th e mes sa ge d e ta il s di sp la y . Fi g ur e 9: R ea d E ma il 6 . S el ec t Op ti on s t o di sp lay t he f ol lo w in g op ti on s ( F i gu re 1 0 ): ⢠Re tr i ev e do wn lo a ds t he e nt ir e me ss ag e i f it w a s tr un ca te d du e t o le ng th ⢠Re l ea se c le a rs a me ss ag e fr om th e d ev ic e o nly ⢠Re p ly re pl ie s to th e se n de r o f t he me ssa g e. Y ou ca n al so se l ec t t o rep ly to the se nd er an d al l re ci p ie nt s o f t h e mes sa ge by s el e ct in g Re pl y A ll . ⢠Fo rw ar d sen d s t he mes sa g e to new re ci p ie nt s. If th e me ss ag e co nt ai n s at t ac hme nt s, th ey wi ll be a ut oma ti cal ly fo r wa rd ed t o th e re ci p ie nt s. ⢠De l et e re mov es t he s pe ci fi c me ss ag e f ro m e i th er t h e de vi ce o n ly o r th e de vi c e an d th e se rv e r ⢠Ho me re tu rn s to th e fi rs t sc re e n of t he m es sa ge
7 î â¢ E nd ju mps t o th e f in al scr ee n o f th e mes sa ge ⢠A tt ac hm en ts t o v iew at ta ch men t i nf or ma ti o n ⢠Me ss ag e de ta i ls d i sp lay s t he he ad er i nf or ma ti o n of t he e mai l ⢠A dd t o co nt ac ts ad ds a n ema il ad dr es s co nt a in ed i n t he h ea de r i nfo r mat i on t o yo u r c on t ac ts l is t ⢠E xi t re tu rn s t he u se r to th e de vi ce mai n me nu Fi g ur e 10 : M es sa ge Op t io ns îÂÂî îÂÂî î & RPS RV L QJ îÂÂ( PD L Oî To comp ose a new email: 1 . Fr o m t he My M ail in bo x, s el ec t Op ti on s . 2 . S el ec t Cr ea te mes s ag e . 3 . S el ec t My Ma il M ai l .
8 î 4 . Y ou ca n in se rt a re ci p ie nt in to th e To : an d Cc : fi el ds man ua lly , or as de scr ib e d in Se ct io n 2. 3. 1 , â U si ng th e Co n ta ct s Li st to A dd E mai l R ec i pi en ts .â Fi g ur e 11 : C o mp os in g E ma il 5 . E nt er a su bje ct an d bo dy . 6 . Wh en f in i sh ed , se l ec t Op ti on s . 7 . S el ec t Se nd . The e ma il is sen t i mme di at e ly if th e co n nec ti on is a ct iv e. O th erw is e it is se n t to th e Ou tb ox fo ld e r an d se n t up on r e- co nn ec ti o n. îÂÂî îÂÂî î :R U NL QJ îÂÂZ L WK î $W WD F KP HQW Vî To view attachment inf ormation: 1 . M es sa ge s co nt ai ni ng a tta ch men t s are in di ca te d by a pa pe rc li p ic on as sh ow n in Fi gu re 8 . Op en th e me ss ag e t ha t co nt a in s th e a tta ch me nt . Fi g ur e 12 : V ie w M es sa g e De t ai l s
9 î 2 . S el ec t Op ti on s , th en s el ec t A tta c hm en ts . 3 . S el ec t Op ti ons , th en se le ct Ret r ie ve to vi ew th e at ta chme n ts . If th e as so ci at ed ap pl i ca ti on is in st al le d on th e d ev i ce , th e at ta ch men t w il l d is pl ay . Fi g ur e 13 : V ie w At t ac h me nt îÂÂî î 0D QDJL QJ îÂÂ& DOH QGD Uî ( Y HQ WV î Once MyMail is acti vated o n your device, you can vie w and create ca lendar entri es ( Figure 14). 1 . S el ec t th e C ale nd a r ic on f ro m th e Or ga n is er me nu . 2 . Th e mon th v i ew d is pl ay s. NO TE : I f y o u sc ro l l th r ou gh th e da y s on th e mo nt h v ie w, a br i ef p op -u p w in do w w il l d is pl ay wi th ea ch da yâ s a pp oi nt men t s li st e d. 3 . To v i ew a n ap p oi nt men t , se le ct a da y. Fi g ur e 14 : C a le n da r D ay Vi ew NO TE : Re cu r ri ng c al end ar e nt ri e s ar e di s pla y ed a s in di vi du a l ca le nd ar e n tr ie s.
10 î 4 . Th e ap p oi nt me nt s fo r th e d ay ar e li st e d. S el ec t an app o int men t to v i ew d et ai ls . NO TE : U se th e up /d ow n arr ow key s to vi ew mo re de ta il s. Y ou may edi t the ap po in tme n t by sel ec ti n g Op ti on s . Fi g ur e 15 : E v en t D et a il s 5 . S el ec t Op ti on s o n th e to ol b ar to di sp l ay t he fo l lo wi ng o p tio n s: ⢠De l et e re mov es t he a pp oi n tme nt fro m t he ca le nd a r ⢠S en d p ro v id es t he o pt io n to s en d a c op y o f th e ap po in tm en t v ia t ex t mes sa ge , mu lt i me di a, o r Bl ue to o th to an ot he r d ev ic e or P C ⢠He l p p ro vi de s ti ps on how to cr ea te o r e di t ca l en da r eve nt s, ho w to se t rem in de rs , an d how t o se t re cu rr i ng a pp oi n tme nt s ⢠E xi t re tu rn s t he u se r to th e Org an i se r men u Fi g ur e 16 : C a le n da r O pt i on s
11 î îÂÂî î 0D QDJL QJ îÂÂ& RQW DF WV î On ce My Ma il i s a ct iv at ed o n y ou r de vi ce , y ou c an v ie w an d cr ea te co nt ac ts . 1 . S el ec t C ont ac t s fro m t he me nu . 2 . Th e de fa u lt v i ew d is pl ay s al l co n ta ct s. 3 . To v i ew a c on t ac tâ s de ta il s o r ed it a c on t ac t, s el e ct t he n ame o f t he co nt ac t. Fi g ur e 17 : C o nt ac t s L is t 4 . Th e co nt a ct d et a il s di sp la y. Fi g ur e 18 : C o nt ac t D e ta il s 5 . S el ec t Op ti on s t o vi ew the fol l ow in g op t ion s ( Fi gu re 1 9 ): ⢠Ca l l pr ov id e s th e op ti on to p la ce a v oi ce or v id eo c al l t o th e co nt ac t ⢠Cr e at e me ss ag e al lo w s a te xt o r mu lt i med ia me ssa g e to b e s en t to th e co nt ac t ⢠E di t op en s t he co n ta ct d e tai ls f or e d it in g
12 î â¢ De l et e re mov es t he c on ta ct fro m t he c on t ac ts l is t ⢠De fa u lt s se ts d ef au l t in fo rma ti on f or t h e co nt ac t, su ch a s a pr ima ry p ho ne n umb e r ⢠Ri ng i ng to ne as so ci at es a sp ec i fic r i ng t on e t o th is c on ta ct ⢠S en d al lo ws t h e co nt ac t in fo rma t io n t o be s en t v ia e mai l ⢠He l p pr ov i de s de ta il ed in fo rma ti o n on usi n g co nt a ct i nfo r mat i on , su ch as v ie wi n g con t ac ts , se nd i ng a me ss ag e to a con t ac t, set ti n g de fa ul t co n ta ct i nfo r mat i on , ad di n g a vo ic e tag to a co nt ac t, an d a ssi g ni ng a s pe e d di al t o a co n ta ct ⢠E xi t re tu rn s t he u se r to th e ma in me n u Fi g ur e 19 : C o nt ac t s O pt i on s îÂÂî î îÂÂî 8 VL QJ î WK Hî & RQW D FW Vî /L VW î W Rî $GG î (P DL O îÂÂ5 HF L SL HQ WV î You can insert cont acts direc tly from the contacts list into a ne w email with t he Add recipient feature. 1 . Wh il e c omp o si ng a ne w ema i l, se le ct O pti on s ( Fi gu re 20 ).
13 î 2 . S el ec t A dd r ec ip ie nt . Fi g ur e 20 : A d d R ec i pi en t 3 . S el ec t a co nt a ct a nd s el ec t OK . 4 . Th e e mai l a dd re ss o f t he c on ta ct po pu la te s t he f ie ld . Fi g ur e 21 : A d d R ec i pi en t
14 î î î $E RX W î 0\ 0 DL Oî MyMail version i nformation and a list of patents is avail able on the About screen. To view the About screen : 1 . S el ec t My Ma il f ro m th e mai n men u. O n t he S ta tu s sc re en , se l ec t Op ti on s. 2 . S el ec t A bo ut . Th e ve rs io n i nfo r mat io n d is pl ay s. 3 . S el ec t Pa te nt s t o vi ew p at en t in fo r mat i on . Fi g ur e 22 : A b ou t S cr e en NOTE: Perf orming a m aster reset on the device will re vert the device t o original f actory settings. The MyMail applicat ion and all em ail, calendar events , and contacts will be rem oved. T he installation and activation proces s m ust be repeated if a de vice m aster reset is perf ormed.
15 î îÂÂî ) H D WX UHî 6X P PD U \î Email mess ages, c alendar appointm ents, and c ontac t inf orm ation on your device are imm ediately updated within your Mobile Data Net work coverage area. Data are stored on your device and m ade available even when a network connection is una vailable, a nd upd ates are sent to th e serv er when the next tim e the device is co nnected to the netw ork. Additional M yMail features a re listed be low, and are available depend ing upon your carrierâÂÂs pr ovisioning. Email A ccess and Management ⢠Access one corporate and up to 10 Internet (POP3, SPOP, and Hotmail) m ailboxes ⢠Read, delete, reply , forward, and compose e mail in real- time ⢠Access Corpor ate Inbox, Sent, and Deleted Items folder ⢠Respond to email by calling the send er with a single click ⢠Login to all mailbox es with a single pas sword and access information quickly u sing login persistence ⢠Utilize up to 10 cu stom preprogrammed e mail responses ⢠Use custom signa tures for each Internet mailbo x Constant Sy nc⢠⢠Constant Sync ⢠te chnology enables the la test information to be pushed to the mobile device ⢠MyM ailâÂÂs client on the mobile dev ice is securely noti fied of the new email and the device initiates a synchronization Calendar ⢠View calendar by Day, Week, or Month ⢠Accept or decline m eeting reque sts ⢠Add personal app ointments ⢠View meeting de tails A l erts ⢠Receive alerts on re ceived email ⢠Filter email by Sende r, Priority, Subject ⢠Choose from SMT P, SMPP, WAP Push, or U P alerts ⢠Subscriber can turn aler ts âÂÂonâ or âÂÂoffâ Contacts ⢠Access Global Addr ess List, Corporate Co ntacts, and Personal Addres s Book ⢠Import personal conta cts using Microsoft Outloo k, Outlook Express, or W indows Addres s Book ⢠Add, edit, and sea rch corporate and persona l contacts Files ⢠Browse and ac cess local and remote files via P C or PDA* ⢠Attach files to ou tgoing email via PC Corporate A ccess ⢠Desktop Assistant enables real-time acce ss t o Microso ft Outlook or Lotus No tes email, calenda r, c ontacts, Global Address list, and f iles ⢠Simple installation and configuration for pro xy servers ⢠Access critical bu siness information w hile offline by delegating a secure network connection to up to 5 colleagues in mult i-user mode Offline ⢠Access and manage e mail and/or person al information manager (PIM) data locally even w hen mobile data connectivity is no t available
16 î îÂÂî 7 URX E OH VK RR WL QJ î Ta b le 1 : T ro u bl e sh oo t in g T ip s Problem Solutions The em ail address you hav e entered has n ot been recognized. Retry entering the email ad dress. If the mess age persists, the user m a y not have the right t ype of email account or is using a n unknown IS P. The password you have en tered is incorrect or does not m atch the email a ddress. Retry entering the passwor d. The mobile num ber you have entere d has not been recogni zed. Retry entering the number. If the problem pers ists, the num ber may not be set up for the ser vice. Unable to establ ish connec tion to MyMa il server (or the Internet). Check s ettings and tr y again. Body text could n ot be retrieved. T here is insufficient fr ee space on your device. Free som e memory on the device a nd retr y. Unknown file form at. The attachm ent type is not r ecognized b y the device. If possible , download the appropriate application to the device for the file t ype. The mes sage no longer exis ts on the server. An attempt is m ade to perform an operation on a n email that no lo nger exists. T he mess age cannot be retrieved. Your account has been dis abled. Contact your administrator. A connection is made, but the acc ount was disabled b y the system ad m inistrator. Contact the administrator to en able the account. Invalid request. Try again. If the problem persists, contact your system administrator. Account lock ed. Contact your s ystem adm inistrator. Service not avail able. You may be out of range. If the problem persists while in range, c ontact your system administrator. Account suspend ed. The service perio d or trial p eriod ma y have expired, or there m a y be pay m ent d ue. Contact your system administrator. Upgrade require d. Upgrade the dev ice client. I f the problem persists, contact your system adm inistrator. Account data has been eras ed. Contact your s ystem adm inistrator. Payment require d. Contact your s ystem adm inistrator. NO TE : I f y ou ar e un ab le to se n d or rec ei ve em ai l f ro m th e de v ic e, ve ri fy y ou r PC i s tu rn ed on , a nd y ou r De sk to p A ssi st a nt i s co n ne ct ed to t he s er ve r.
îÂÂ