Nokia 9201597R001 User Manual

BlackBerry Connect 4.0 for S60 User Guide February 2007 Blackberry_3.0_S60 .book Page 1 Wednesday, March 7, 2007 9:42 AM
Copyright © Nokia 20 07. All rights rese rved. Reproduction, transfer, distri bution or storag e of part or all of t he conten ts in this document in any form wit hout th e prior w ritten permis sion of Noki a is pr ohibite d. Nokia and Nokia Connec ting People ar e regi ste red trade marks of Nokia Corporation . Other product and company names mentioned herein ma y be tra demarks or trad e name s of the ir respec tive owner s. Nokia op erates a policy of ongoing d evelopmen t. Nokia reserve s th e right to make c hanges and impr ovements to any of the product s described in this document without prior notice. Under no circumstances shall Nokia be respon sible for any loss of data or inc ome or any special, incidental, consequential or i ndirect damages howsoever caused. The co n ten t s of th is do cu me nt ar e p ro vi de d " as is" . E xc ep t a s r eq uir ed b y ap pl ic ab le la w, no wa rr an ti es of a n y k in d, e it he r e xp ress or implied, including, but no t limited to, the implied warranties of merchant ability and fit ness for a par ticular purpos e, are mad e in relati on to the accura cy, reliab ility or cont ents of this do cument. N okia reser ves the right to revise this document or withdra w it at any time without pri or notice. The Black Berry and RIM families of relate d mark s, images and sy mbols ar e the ex clusive propert ies and tradema rks of R esearch In Motion Limit ed and are us ed by permissio n. Part n umber: 92 01597r001 Blackberry_3.0_S60 .book Page 2 Wednesday, March 7, 2007 9:42 AM
1 C ONTENTS What is Blac kBerry? . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before You Use B lackBerry Connect . . . . . . . . . . . 3 Configuring BlackB erry Connect . . . . . . . . . . . . . . 3 Scheduling BlackB erry Connect . . . . . . . . . . . . . 4 Activating BlackB erry Connect . . . . . . . . . . . . 4 Setting When BlackBerry Service Is Active . 4 Specifying General Settings . . . . . . . . . . . . . . . . 5 Retrieving Message Text Automatically . . . 5 Controlling the Service While Roaming . . . . 5 Confirming M essage Deletions . . . . . . . . . . . 5 Configuring Email Reconc iliation . . . . . . . . . 5 Getting Email From Several Fo lders . . . . . . . 6 Getting Service In formation. . . . . . . . . . . . . . . . 7 Specifying What to Synchronize . . . . . . . . . . . . 7 Specifying Email Settings . . . . . . . . . . . . . . . . . . 7 Forwarding Email to the Device . . . . . . . . . . 7 Saving Copies of Sent Items on Server . . . . . 8 Creating an Auto Signature . . . . . . . . . . . . . . 8 Setting Up an Out o f Office Notice . . . . . . . . 8 Writing an Ou t of Office Notice . . . . . . . . . . . 8 Creating Email Filters . . . . . . . . . . . . . . . . . . . . . . 8 Getting Device Inform ation . . . . . . . . . . . . . . . . 9 Working With Email . . . . . . . . . . . . . . . . . . . . . . . . . 9 Working With the List of Emails . . . . . . . . . . . . 10 Opening an Email . . . . . . . . . . . . . . . . . . . . . . . . . 10 Composing an Email. . . . . . . . . . . . . . . . . . . . . . . 11 Viewing Email Attachments . . . . . . . . . . . . . . . . 11 Working With Meeting Requests . . . . . . . . . . . 12 Looking at t he Meeting Date . . . . . . . . . . . . . 12 Accepting or Declining a Meeting . . . . . . . . . 12 Creating and Sending a Meeting Request . . 12 Working With Contacts and the Directory . . . . . 13 What Is a D irectory? . . . . . . . . . . . . . . . . . . . . . . . 13 What Are Contacts? . . . . . . . . . . . . . . . . . . . . . . . 13 Searching for Email Addresses. . . . . . . . . . . . . . 14 About PIN-to-PIN Messa ges . . . . . . . . . . . . . . . . . . 14 Protecting Yo ur Informat ion . . . . . . . . . . . . . . . . . 15 Blackberry_3.0_S60 .book Page 1 Wednesday, March 7, 2007 9:42 AM
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W HAT IS B LACKB ERR Y ? 3 W HAT IS B LACK B ERRY ? With BlackBerry, you can access your email accounts with your Nokia device. An email account resides on a server to which emails are sent. The server then sends the emails to clients, such as your Nokia device or your desktop computer, where you can forward and reply to them. You can also compose and send new email from your device. When you have BlackBerry on your device, you can receive email from: • Your company’s corporate network, if your company has a BlackBerry Enterprise Server . • An Internet Service Provider (ISP) or other email accounts (POP3, IMAP 4). When you have an email account on your company’s server, you can also: • Look up email addresses from your company's electronic directory. • Synchronize your calenda r entries and meetings on the device with calendar entries and meetings in your server account. B EFORE Y OU U SE B LACKB ERRY C ONNECT Before you use Black Berry Connect, first learn to use your Nokia device by reading the user guide that came with it. The man ual has information you will need about h ow to navigate to and access features. This guide does not tell you how to perform these tasks on your specific Nokia device model. C ONFIGURING B LACKB ERRY C ONNECT After you’ve installed BlackBerry Connect on your device and set it up to work w ith your company’s server or Inte rnet Service Provider, you can modify the BlackB erry Connect settings on your Nokia device to suit how you wa nt to use the service. Not all versions of BlackBerry Enterprise Ser vers support all of the features described in this guide. For information about which features your server supports, contact your system administrator. To set up BlackBerry Connect on your device, select Menu > BlackBerry > Settings. Blackberry_3.0_S60 .book Page 3 Wednesday, March 7, 2007 9:42 AM
C ONFIGURIN G B LACKB ERRY C ONNECT 4 In Settings, you can scroll left to right to access the following grou ps of settings: • Connect. Turn on and schedule BlackBerry connection times. • General. Specify how email is retrieved, how BlackBerry Connect beha ves during roaming, whether email deletions are confirmed, and how to set up wireless reconcile. • Synchronize. Specify how you want the information in your server account and in your device to be synchronized. • Email Settings. Specify how you wa nt to customize your email. Allows you to modify options such as Signat ure and Out Of Office Reply. • Email Filters. Create filters that con trol which emails are forwarded to your device. • Service Info. Provid es information about your service. • Device Info. Provid es information about your device. Scheduling BlackBerry Connect To turn on and schedule the BlackBerry Connect service, scroll to Conn ect in Settings. Ac tivating BlackBerry Connect To control how BlackBerry Service is activated, select one of the following: • On. Activates BlackBerry service. • Off. Disables the BlackBerry service. • Timed. Activates BlackBerry service and lets you specify your service hours. You can send and receive messages only when BlackBerry service is set to On or Timed. Setting When BlackBerry Service Is Active When you set BlackBerry service to Timed, you can set up two BlackBerry Connect schedules: • Weekday Connect Time (Monday through Friday). • Weekend Connect Time (Saturday and Sunday). To specify the periods of time when the BlackBerry service automatically turns on and off during these days: 1 Make sure that BlackBerry Service is set to Timed. Blackberry_3.0_S60 .book Page 4 Wednesday, March 7, 2007 9:42 AM
C ONFIGURIN G B LACKB ERRY C ONNECT 5 2 Scroll to the Weekday and Weekend Connect Time settings. The following options are available for both settings: • On All Day. Connected 24 hours a day during the period. • Off All Day. Disconnected 24 hours a day during the period . • Customize. Enter the hours during each day of the period when you want to connect to BlackBerry services. Specifying General Settings To specify how email is retrieved, how BlackBerry Connect behaves during roaming, whether email deletions are confirmed, how to set up wireless reconcile, and set up folder redirection, scroll to General in Settings. Retrieving Message T ext Automatically Set Auto More to On for any remaining message text to be automatically retrieved and displayed as you scroll through the message. BlackBerry initially delivers the first two kiloby tes of a message to the device. If Auto More is set to Off, you must select Options > Get More while reading a message to retrieve the remaining message text. Controlling the Service While Roaming To control BlackBerry Connect behavior while roaming, scroll to Wh en Roaming. To mainta in BlackBerry service when the device is outside the home service area, set When Roaming to BlackBerry On. Set the selection to BlackBerry Off to disable BlackBerry service when the device is outside the home service area to avoid roaming charges. Confirming Message Deletions Scroll to Confirm Deletion. When you choose to delete a BlackBerry message, you are prompted to confirm the deletion. Set Confirm Deletion to No to turn off the delete confirmation prompt. Configuring Email Reco nciliation Most corporate accounts support email reconciliation (synchronization), but not all Internet Service Provider s do. Ask your system administrator about what is supported. To configure whether the device and server should update each other if messages have been read or deleted, scroll to Wireless Reconcile. Reconciliation happens approximately every 15 minutes. Blackberry_3.0_S60 .book Page 5 Wednesday, March 7, 2007 9:42 AM
C ONFIGURIN G B LACKB ERRY C ONNECT 6 To set up reconciliat ion: 1 Select Wireless Reconcile. 2 If you have several BlackBerry services (for example, a corporate account and a private ISP account), select the BlackBerry service whose reconciliation options you want to define and set the following prefer ences for that account: • Read/Unread Status. To reconcile changes in read status between server and device, set this option to On. To maintain separate statuses on the device and the server, set this option to Of f. • Deletions. Use Sync to reconcile message deletions between the Nokia device and the account on the server. To maintain separate statuses on the device and the server, set this option to Of f. • Delete From. Select Device Only to delete emails only from your Nokia device. The emails deleted on the device are kept on the server. Select Device And Server to delete emails from the No kia device and the account on the server. 3 Press Back to apply the setting and return to the list of BlackBerry services. 4 Repeat steps 2-3 to set up reconcile for each BlackBerry service. To reconcile the device and server before the next automatic reconciliation: 1 From the General panel, select Wireless Reconcile. 2 Select Options and select Reconcile Now. To empty the Deleted Items folder of your account on a server: 1 From the General panel, select Wireless Reconcile. 2 Select the BlackBerry service whose Deleted Items folder you want to clear. 3 Select Options > Purge Dele tions. Getting Email From Several Folde rs By default, on ly emails that arrive in your Inbox on the server are forwarded to your device. However, when you have an email account on a corporate server, you can specify that emails from other folders also be forwarded to your device. Blackberry_3.0_S60 .book Page 6 Wednesday, March 7, 2007 9:42 AM
C ONFIGURIN G B LACKB ERRY C ONNECT 7 To receive email from additional folders: 1 Select Settings > General. 2 Select Folder Redirection. 3 From the list of folders that appears, select the folder, or folders, fr om which you want t o receive email. Make sure to select Inbox. 4 Select OK. Getting Service Information This panel contains information about the BlackBerry service that is activ ated and set up to work with your specific device. The information is organized into two panels: • Service Books. Contains files that allow synchronization of specifi c information such as contacts, calendar, and email. Be careful not to delete these files because without them, your device will not synchronize i nformation properly. If you delete one of these files, you will have to reconfigure BlackBerry Connect to enable that functionality to work again. • Host Routing. Contains information about how the information is routed to and from your device. You can read, but not change any of the information in this panel. A system administrator might ask you for information from this pa nel. Specifying What to Synchronize In the Synchronize panel, you can specify what you want to synchronize: your contacts (address book), email settings, email fi lters, and calendar. In these settings, you can toggle each category between Sync and Do No t Sync. Sync allows synchronization. Do Not Sync disables synchroniz ation. If you disable email synchronization, email continues to be delivered as it wa s before the setting you tu rned off the setting . Email delivery cannot be controlled from the device until the email settings are synchronized again. Specifying Email Settings In the Email Settings panel, you can configure how your email behaves. Forwarding Email to the Device Set Send email To Device to Yes to enable your device to receive email from your server account. Blackberry_3.0_S60 .book Page 7 Wednesday, March 7, 2007 9:42 AM
C ONFIGURIN G B LACKB ERRY C ONNECT 8 Saving Copies of Sent Item s on Server All emails sent from your device are automatically saved in the Sent Items folder on your device (unless you specify No in the Message Center option under Messaging > Settings > Other > Save Sent Items). To save emails sent from your device on the server, set emails Sent From Device to Save Copy On Serv er. Creating an Auto Signature A signature is text that is automatically added to your BlackBerry emails. To create a signature, select Auto Signature and enter the text you want in the Auto Signature field. If you do not want to u se an auto signature, delete any text in the auto signature box and select Back. Setting Up an Out of Office Notice When you set the Out of Office setting to Yes, the message you enter in the Out of Office Reply setting is automatically sent when you receive an email. Writing an Out of Office Notice The message you enter in this field is automatically displayed when you set Out of Office Reply to Yes. Creating Email Filters In the Email Filters panel, you can determine which emails are forwarded to your Nokia device by creating filters. Set If No Filters Apply to: • Send Email To Device. Allow emails that are not affected by any filter to come to your device. • Hold Email. Stops email messages that are not affected by any filter from coming to yo ur device. To create and apply a filter: 1 Select Filters. 2 Select Options > New. 3 Enter a filter name. The filter name should reflect what the filter does. 4 Enter the properties that you want the filter to use in these settings: From, Sent To, Subject, Body, Recipient Type, Importance, and Sensitivity fields. Where applicable, separate multiple entries with a semicol on (;). Blackberry_3.0_S60 .book Page 8 Wednesday, March 7, 2007 9:42 AM
W ORKING W ITH E MAIL 9 5 Select how you want to apply the filter to your email, by selecting one of the following for action: • Don’t Send Messages. Holds the email in your server account rather than forwarding email to your device. • Send Messages. Forwards the email from the server to your device. • Send Headers Only. Sends only the email header to your device. 6 Select Apply This Filter > Yes. 7 Select Back to apply the settings. To exit a blank filter, select Op tions > Discard. Filters are used in the or der listed on the Filters panel. To move a filter, select the filter you want to move and select Options > Move Up (or Move Down). Getting Device Information This panel contains information about the BlackBerry service that is activ ated and set up to work with your specific device. You can read, but not change any of the information in this panel. A system ad ministrator might ask you for information from this panel. W ORKING W ITH E MAIL Email tasks such as opening, rea ding, finding, replying, and forwarding emails on your Nokia device are very much like using email on a computer. This guide does not tell you how to perform these tasks on your specific Nokia device, but will point out differences between using email on a Nokia device and on a computer. When you work with email, keep the following in mind: • Typically, sel ecting Opti ons displays a list of actions you can perform on whatever is displayed on the screen. • You can send messa ges only when BlackBerry service is set to On and when the device is online. When BlackBerry Service is set to Off, you can still compose and save an email to the Drafts folder. • You can send Bla ckBerry emails to any recipient with an email account. The recipient does not need to have BlackBerry Connect. Blackberry_3.0_S60 .book Page 9 Wednesday, March 7, 2007 9:42 AM
W ORKING W ITH E MAIL 10 • You can store up to 500 em ails in the BlackBerry folder, depending on the amount of free memory on your Nokia device. If the number of emails reaches the maximum limit of 500, the oldest emails are deleted from the folder as new messages arrive. Emails deleted for this reason are deleted only from the Nokia device, not from the server. • All BlackBerry emails are delivered to a BlackBerry folder in the Messages folder. If you have more than one BlackBerry service, then one folder is created for each service. The folder is created automatically after you have set up BlackBerry Connect on your Nokia device. W orking With the List of Emails To start working with email, press Menu and select Messaging > BlackBerry (or the displayed mailbox name) to open the BlackBerry mailbox and display the list of Bla ckBerry emails sent to the Nokia device. Before you open a message in the BlackBerry mailbox, you can highlight a specific email and select Options to reply to or delete the message. Deleted emails may also be deleted from the remote email server depe nd ing on your wireless reconcile settings. You can also select Options to mark a selected message as unread or read, to create a new message, get detailed information about a selected message, sort the messages by date, sender, or subject, copy a message into a folder, or mark and unmark messages. For example, you can mark several messages from one person and then select Options > Delet e to discard them. Opening an Email To open an email from the list, select an email and then Options > Open. Initially, the device receives only the first 2 kb of an email. If the Auto Mo re selection within the BlackBerry Connect se ttings is On (see “Specifying General Settings” on page 5), any remaining message portion is automatically retrieved and displayed as you scroll. If the Auto More selection is set to Off, sele ct Options > Get More to download the remainder of the message. When you are reading an email, select Options to select from th e list of th e available features. Fo r example, you can save the send er as a contact, mark the message as unread, move the message to another folder , or turn on or off Automatic Find. When you activate Automatic Find, phone Blackberry_3.0_S60 .book Page 10 Wednesd ay, March 7, 2007 9:42 AM
W ORKING W ITH E MAIL 11 numbers, email addresses, and Web addresses within the email are hi ghlighted, which you can then call, email, or browse, respectively. Composing an Email To compose a new message, do one of the following: • From the list of BlackBerry emails, select Options > Create Message > email. If you have more than one email account on the device, you are prompted to choos e the email account. • From within a BlackBerry message, select Options > Reply or Forward. You can also reply from the Messaging center without opening the BlackBerry message. • From the Messaging application, select New Message. Once you are in an email, you can move around the fields (To, Cc, Subject, body of message) by scrolling. After you compose the message and specify recipients, you can: • Send an email message (Options > Send). • Specify delivery settings for the message (Options > Sending Option s > Priority or Send Using). Select the Priority setting to change the default Normal delivery importance level to High or Low. If you have more than one account that uses BlackBerry, select Send Using to specify the account you want to use to send the email. • Match a partial recip ient entry in an address field to a name in the device contacts (Options > Check Contacts). Viewing Email Attachments When you receive an email containing an attachment, press Options and select View Attachment. A list of the supported attachments appears. Press Options and select Full Content to view the entire attachment file or Table of Contents to view a section breakdown of the attachment file. You can view .doc, .xls, .p pt, .pdf, .wpd, .txt, .h tm, .zip, .jpeg, .bmp, .gif, .png, .wm f, and .tif files that are attached to an email. Some attachment types listed mig ht not be supported by your server or by actions of the server administrator. Blackberry_3.0_S60 .book Page 11 Wednesd ay, March 7, 2007 9:42 AM
W ORKING W ITH E MAIL 12 Wo r k i n g W i t h M e eting Requests A meeting request is an email that invites you to attend a meeting. Th e meeting is placed on your Nokia device calendar without acceptance status. You can also create and send m eeting requests from your Nokia device. Looking at the Meeting Date While viewing the meeting request email, you can look at appointments already scheduled on that day to d etermine whethe r you can attend by selecting Options > View Calendar. A ccepting or Declining a Meeting To accept or decline a meeting request: 1 Open the meeting request email. 2 Press Options and then select Respond and one of the following: Accept, Tentative, or Decline. 3 Select one of the following: • Send Now. Send a reply to the sender without additional comments. • Edit Response. Add comments to the reply to the sender before sending it. If the sender of a meeting request cancels the meeting, the meeting is removed from the calendar, and you receive an email on yo ur Nokia device stating that the meeting has been canceled. Creating and Sending a Meeting Reque st To create and send a meeting request: 1 Open the Calendar and select the day during which you want to schedule the meeting. 2 Press Options and select New Entry > Meeting Request. The meeting request view displays a Description field and Attendees field. 3 With Description highlighted, press Options and select Open. Enter the meeting information, including date, time, and description. 4 Press Back to return to the meeting request view. 5 Scroll to Attendees, press Options and select Open. 6 Press Options and select Add Attendees, and then one of the following: • From Contacts. Searches th e contacts on your device. • From Company Directory. Searches the directory on your company's server. Blackberry_3.0_S60 .book Page 12 Wednesd ay, March 7, 2007 9:42 AM
W ORKING W ITH C ONTACTS AND THE D IRECTORY 13 • Enter Manually. Type the email address of an invitee. (For more information about using contacts and the company director y, see “Working With Contacts and the Directory” on page 13.) 7 Press Options to view and select additional functions such as displaying more information about the highlighted attendee (Attendee Details). 8 Press Back to retu rn to the meetin g request view . 9 Press Options and select Send to send the meeting request. W ORKING W ITH C ONTACTS AND THE D IRECTORY When you create, reply to, or forward an email, you can search for email addresses that are in your local contacts on the device or in your company’s directory, if you have an account on your company’s BlackBer ry Enterpris e Server. What Is a Directory? A directory is an address book that contains contact information for the members of an organization (for example, of a corporation or an Internet Service Provider). The organization controls the contents of the directory, and you are restricted to looking up in formation in it. Think of a directory as a telephone book that you receive when you get a telephone account. What Are Contacts? Contacts is a list of en tries on your device that you've entered (for example, your favorite restaurant’s telephone nu mber) or copied from a directory (your manager's telep hone number). You control what goes into the contacts database by adding entries on the device, or by choosing to synchronize contacts with your contacts database on the server (see “Specifying What to Synchronize” on page 7). Think of contacts as your personal notebook in which you write telephone numbers that are important to you. Blackberry_3.0_S60 .book Page 13 Wednesd ay, March 7, 2007 9:42 AM
A BOUT PIN- TO -PIN M ESSAGES 14 Searching for Email A ddresses To look up a name in the device contacts: 1 With the cursor in the To, Cc, or Bcc address field, press Options and select Add From Contacts. 2 Select the name you want from the list that appears. 3 Press OK. The name appears within the field in which you placed your cursor. If the cursor was in the Subject or body of the message, the contact is added to the To field. To look up a name in the company directory from within an email: 1 With the cursor in the To, Cc, or Bcc address field, press Options and select Company Directory. 2 Enter a name or part of a name in the displayed field. 3 Press OK. A note is displayed, indicating the search is in progress. 4 A list of up to the first 20 matches is displayed. 5 Select the match or matches you want, select Options > Add Recipient( s). If the name you enter is not found within the company directory, select Options > Get More Results to display more names or enter the email address manually in the address field. To look up a name in the company directory without creating an email, select Menu > BlackBerry > Lookup and follow the instructions on the screen of your device. You can also: • Add the name from the company directory to your Contact’s list by highlighti ng the name in the directory and selecting Options > Add To Contacts. • Get additional informatio n, such as additional phone numbers and addresses, about the contact by selecting Options > View Details. A BOUT PIN- TO -PIN M ESSAGES A PIN-to-PIN message is a BlackBerry message that travels directly from one mobile device to another without going through a server the wa y a regular email d oes. On your Nokia device, you can receive and display a PIN-to-PIN message, but not create or respond Blackberry_3.0_S60 .book Page 14 Wednesd ay, March 7, 2007 9:42 AM
P ROTECTING Y OUR I NFORMATION 15 to one. A person can send you a PIN-to-PIN message only if the person knows your PIN. To find your PIN, select Menu > BlackBerry > Settings > Device Info. The number is located in the PIN field. The PIN is associated with your device, not with your account or SIM card. Ask your system administrator whether PIN-to- PIN is available. P ROTECTING Y OUR I NFORMATION Before you service or exchange your Nokia device, disable BlackBerry Connect to prevent your emails from being delivered when someone else is handling your Nokia device: • Disable the Redirect Incoming Messages to Your Handset using the BlackBerry Connect Desktop application or your service provider’s configurati on . Web page. Or you can, on your device, select Menu > BlackBerry > Settings > Email Settings > Redirection > No. • Turn off the BlackBerry service on your device by setting the BlackBerry service to Off. (Select Menu > BlackBerry > Settings > BlackBerry Service > Off). • Before exchanging your device for another, reconfigure your new device with your BlackBerry Connect account. Use the BlackBerry Connect Desktop application or your service provider's BlackBerry Internet Service Web page to update the new device's BlackBerry PIN to the server. You can also provision a new device by using Over The Air Enterprise Activation (OTA EA). If you lose your device, the BlackBerry Enterprise Server administrator migh t be able to remotely erase BlackBerry Connect data from the Nokia Device. This feature can be helpful if you have confidential information on your device. For more information about this feature, contact your system administrator. Blackberry_3.0_S60 .book Page 15 Wednesd ay, March 7, 2007 9:42 AM
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