Nokia ESERIES E61I User Manual

Nokia E61i Internet calls Copyright © 2007 Nokia. All rights reserved. Nokia E61i Internet calls Legal Notice Copyright © Nokia 2007. All rights reserved. Reproduction, transfer, distrib u tion or storage of part or all of the contents in t his document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, Eseries and E61i ar e trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Nokia operates a policy of continuous development. Nokia reserves the right to m ake changes and improvements to any of th e products described in this document without prior notice. Under no circumstances shall Nokia be responsible f or any loss of data or income or any special, incidental, consequential or indirect dama ges howsoever caused. The contents of this document are provi ded "as is". Except as r equired by applicable law, no warranties of any kind, eit her express or implied, including, but not limited to, the implied warranties o f merchantability and fitness for a par ticular purpose, are made in relation to the accuracy, rel ia bility or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
Internet calls 3 Copyright © 2007 Nok ia. All rights reserved. Internet calls Your Nokia E61i supports vo ice calls over the Inter net (Internet calls). With the In ternet call service (network service), you can make and receive calls over the Internet. Internet calls can be made from places that have a broadband connection and WLAN access, e.g. homes, hotspots at airports, and cafes. Note : The Internet Call service must be set up on your Nokia E61i before you can make or receive calls. In addition to an active WLAN connection, you need an Internet call acco unt from a SIP VoIP service provider. VoIP (Voice Over Internet Protocol) technology is a set of protocols that facilitate phone calls over an IP network, such as the Internet. VoIP ph one calls can be established between computers, between mobile phones, and between a VoIP device and a traditional telephone. To make or receive a VoIP call, your device must be within WLAN coverage. The availability of the Inte rnet call service may vary according to your country or sales area. Define the Internet call settings If your Intern et call serv ice provider of fers provisi oning fo r the SIP VoIP settings, it is suggested to use the provisioning service instead of defining the settings manually. For details, contact your service provider. Before you can make Internet calls, you need to define the Internet call settings. After yo u have defined the Internet call settings with these instruct io ns, your device logs in to the Internet call service auto matically when you select Menu > Connec t. > Internet tel. . To define the Internet call settings, do the following: 1 Define a SIP profile. 2 Define an Internet call profile. 3 Select a preferred Internet call profile (optional).
Internet calls 4 Copyright © 2007 Nokia. All rights reserved. Define a SIP profile 1 Select Menu > Tools > Settings > Co nnect ion > SIP settings > Options > Add new . Contact your Internet call service provider for the correct information. Define the following settings: • Profile name — Enter a name for the SIP profil e. • Service profile — Select IETF or Nokia 3GPP as specified by your service provider. The default is IETF . • Default access point — Select the access point to use for the Internet connection. • Public user name — Enter your user name re ceived from your service provider. • Use compression — Select Yes or No as specified by your service provider. The default is No . • Registration — For automatic login, set the registration mode to Always on . For manual login, set it to When needed . • Use security — Sel ect Yes or No as specified by your service provider. The default is No . • Proxy server — Enter the proxy server settings for this SIP profile. See “Define SIP proxy server details”, p. 4. • Registrar se rver — Enter the registration server settings for this SIP profile. See “Define registration server details”, p. 5. 2 Select Back until you return to the Con nection menu. Define SIP proxy server details 1 Select Proxy server . Proxy servers are intermed iate servers between a browsing service and its users used by some service providers. These servers may provide additional security and speed up access to the service. Define the following settings: • Proxy server address — Enter the host name or IP address of the proxy server in use. • Realm — Enter the proxy server realm. • User name and Password — Enter your user name a nd password for the proxy server. • Allow loose routing — Select Yes or No as specified by your service provider. The default is Ye s . • Transport type — Set the Transport type to Auto . • Port — Enter the port number of the proxy server. 2 Select Back until you return to the Con nection menu.
Internet calls 5 Copyright © 2007 Nok ia. All rights reserved. Define reg istration ser ver details 1 Select Registrar server . Define the following settings: • Registrar serv. addr. — Enter the host name or IP address of the registrar server in u se. • Realm — Enter the registrar server realm. • User name and Password — Enter your user name and password fo r the registra r server. • Transport type — Set the Transport type to Auto . • Port — Enter the port number of the registrar server. 2 Select Back until you return to the Connection menu. Define an Internet call profile 1 Select Menu > Tools > Settings > Connection > Internet tel. settings > Options > New profile . Enter a name fo r the profile, and select the SIP profile you just created. 2 Select Back until you return to the main menu. Select a preferred Internet call profile If you select a preferre d Internet call profile, Internet tel. automatically uses this networ k profile to c onnect to the Internet call service. 1 Select Menu > Connect. > Internet tel. . 2 Select Preferred profile and the Internet call profile you just created. 3 Select Back until you return to the main menu. Connect to the Internet call service To make or receive an Internet call, your device must be connected to an Internet call service. Select Men u > Connect. > Internet tel. . If you have selected a uto matic login, your device automatically connec ts to the Internet call service. If you manually login to the service, choose an available connection network from the lis t, and press the scroll key to connect to the Internet call service. The saved networks, which are marked with a star icon, are sh own
Internet calls 6 Copyright © 2007 Nokia. All rights reserved. first on the list. If you want to stop the connection fr om establishing, select Cancel . Select Options and from the following: • Connect to service — to establish a connection to a service, when there is an In ternet call service and suitable connection network available. • Disconnect from serv. — to end the connection to the Internet call service. • Change service — to choose the Internet call service for outgoing calls if the device is connected to more than one service. This option is shown only if there is more than one configured service available. • Configure service — to configure new services. This option is shown only if there are services that have not been configu red. • Save network — to save the network settings to which you are currently connected. The previously saved networks are marked with a star icon on the list of connection networks. This opt ion is shown only if you are connected to an unsaved WLAN network. • Use hidden network — to connect to an Int ernet call service using a hidden WLAN network. • Refresh — to manually refresh the list of conne ction networks. Use this option, if your WLAN network is not shown on the list. The list is also refreshed automatical ly every 15 s econds. The available options may vary. Your device can be connected only to one WLAN access point at a time. If you use two or more Internet call services, which use the same access p oint, your device may be connected to multiple serv ices at the same time. The service used for outgoing Internet calls is shown in the view, where the connection networks are listed, and can be changed by selecting Change service . After you have su ccessfully connected to a service, you can save the used WLAN network as a known access point. Connect using a shortcut You may have a shortcut for Internet tel. in the active standby or you can add a shortcut if it is not available. By using the shortcut, you can register manually if an Internet call service and an access point ar e available. If you are already connected to an Internet call service, the device asks if you want to disconnect from the service.
Internet calls 7 Copyright © 2007 Nok ia. All rights reserved. Make Internet calls If you set Internet call as the preferred call type and your device is connected to an Internet call service, calls are made as Internet calls as the default. To set the preferred call type for outgoing calls, select Menu > Connect. > Inter net tel. > Options > Settings > Preferred call type > Cellular or Internet call . After you have connected to an Internet call serv ice, icon appears on the disp lay in the standby mode, indicating that you have an active WLAN connection and that the device is registered with a SIP server so you can make Internet call s. You can make an Internet call from all applicatio ns where you can make a regular voice call. To make an Internet call in the standby mode, enter the phone number or Internet address, and press the call key. Note : To ma ke an Inte rnet call to an a ddress that does not start with a digit, p ress any number key when the device is in the standby mode; then press # to clear the display and to switch the device from number mode to letter mode. Write the address, and press the call key. You can also make a n Internet call from Cont acts and Log . To make a call from Contacts , select Menu > Contacts , and scroll to the desired contact. Select Options > Call > Internet call . To make a call from Log , select Menu > Log > Recent calls and Missed calls , Rec vd. calls or Dialled nos. , and scroll to the desired contact. Select Options > Call > Internet call . Service settings Select Menu > Connect. > Internet tel. > Options > Settings > Default settings: .
Internet calls 8 Copyright © 2007 Nokia. All rights reserved. Select Login type to view or change the way Internet tel. connects to the Internet call service. Select from the following: • Automatic — Login automatically to the Internet call service. When a known network is found, the device automatically connects to the Internet call service. If you use the automatic login type for WLAN networks, the device periodically scans for WLAN networks, which increases the demand on battery power and reduces the battery life. • Manual — Login manually to the Internet call service. Select Saved conn. networks to view the connection networks you have saved for the Internet call service or the connection networks, which are recognized by the Internet call service. These networks are used for automatic login and ar e marked with a star icon on the list of connection networks. To remove a connection network from the service, select Options > Remove . Select Edit service settings to open the service-specific settings. This option is only available if a service-specific software plugin has been installed in the device. Profile settings Select Menu > Connect. > Internet tel. to change settings. Before you can select the defa ult profile, you must create profiles in Menu > Tools > Settings > Connection > Interne t tel. settings . To select the profile that is used by default when you make Internet calls, sele ct Preferred profile , and press the scroll key. Scroll to t he desired pr ofile, and press the scroll key. To view or change the registration of your Internet telephone profiles in the lo cal WLAN network, select Registration status , and press the scroll key. Scroll to the profile that you want to regi ster or unregister, and press the scroll key. Press the scroll key again to select Registered or Not registered . Note : Only those profile s where you have selected Registrati on > When needed setting in Menu > Tools > Settings > Connection > SI P settings are shown in the list. To save your settings, select Back . Other features The Internet call implementati on includes the following features: • Multiple Internet call profiles. • Support for cable and Bluetooth headset. • DTMF support. • Volume control and mute. • You can place an ongoing Internet call on hold, and make a new cal l. You can also switch between the call on hold and the new call.
Internet calls 9 Copyright © 2007 Nok ia. All rights reserved. • During an ongoing Internet call, you receive an alert of another incoming call. To acti vate Internet call waiting, select Menu > Tools > Settings > Call > Internet call waiting . Press the scroll key to activate Internet call waiting. • You can restrict anonymous Internet calls by activating Internet call barring. Select Menu > Tools > Settings > Call barring > Internet call barring , and set Anonymous calls to On . • You can hide your identity from the Intern et call receivers. Select Menu > Tools > Settings > Call > Send my net call ID , and press the scroll key to select No . To enable the call ID to be sent, select Yes . • You can reject incoming Internet calls automatically and inform the caller that you cannot answer incoming calls. Select Menu > Tools > Settings > Call > Internet call alert . Press the scroll key to set the aler t Off . To enable Internet call alerts, select On . • If you forwa rd an inco ming call, the caller is informed that the call is being forw arded to another recipient. Network Address Translation (NAT) Nokia E61i supports STUN (Simple Traversal of UDP Through NATs) servers for NAT (Network Address Translation) traversal, for networks where you do not have a public IP address. Even with STUN servers in use it is possible that the connection will not work, as some types of NATs still block the traffic. The settings for NAT traversal can only be provisioned by the service provider, for example over the air or via download, but cannot be edit ed manually by the user. Unlike the SIP settings and In ternet call settings, the NAT settings cannot be defined ma nually, and it is therefore recommended to use provisioning offered by Internet call service provider. NAT There are two types of netw ork address translation. The type often popularly called simply NAT (also named Network Address Port Translat ion or NAPT) refers to network address translation in volving the mapping of port numbers, allowing multiple machines to share a single IP address. The other, technically simpler form - also called NAT or basic NAT or static NAT - involves only address translation, n ot port mappin g. This requires an external IP address for each simultaneo us connection. Broadband routers often use this feature to allow a designated computer to accept all exter nal connections even when the router itself uses the only available external IP address. STUN STUN (Simple Traversal of Us er Datagram Protocol (UDP) Through Network Address Transl ators (NATs)) is a network protocol allowing a client behind a NAT (or multiple NATs) to find out its public address, the type of NAT it is behind and the Internet side port associated by the NAT with a
Internet calls 10 Copyright © 2007 Nokia. All rights reserved. particular local port. This in formation is us ed to set up UDP communication between two hosts that are both behind NAT routers. STUN is a client-server protocol. Nokia E61i includes a STUN client which will send a request to a STUN server. The server then reports back to the STUN client the public IP address of the NAT router , and the port opened by the NAT to allow incoming traffic back in to the network. The response also allows th e STUN client to determine what type of NAT is in use, as different types of NATs handle incoming UDP packets differently. Protocols like SIP use UDP pa ckets for the transfer of sound/video/text signaling traffic over the Internet. As both endpoints are often behind NAT, a connection cannot be set up in the traditional way. This is where STUN is useful. Emergency calls Your device attempts emerge ncy calls primarily over cellular networks. If a n emergency ca ll using ce llular networks is not succes sful, your device a ttempts an emergency call through your In ternet call provider. Due to the established nature of cell ular telephony, you should use cellular networks for emerge ncy calls, if possible. If you have cellular network cove rage available, make sure that your cellular phone is sw itched on and ready to make calls before you attempt an emergency call. The capability for an emergency call using In ternet telephony depends on the availability of a WLAN n e twork and your Internet call provider's implementation of emergency call capabilities. Contact your Internet call pr ovider to check the Internet telephony emergenc y call capabi lity.